Best Western Hotel Williamsburg Historic District,  Williamsburg

4.0/5  - basé sur 79 notations.
351 York Street, 23185-4516, Williamsburg, United States - visualizzare mappa
+1 757 229 4100 +1 757 229 2176

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i vantaggi dell'hotel

  • Ristorante
    Ristorante
  • Aria condizionata
    Aria condizionata
  • Lounge bar
    Lounge bar
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Il Best Western® Williamsburg Historic District Hotel è situato a pochi passi da dove tutto è iniziato! L'hotel è a breve distanza a piedi dal quartiere storico di Colonial Williamsburg, a tre chilometri circa dai parchi divertimenti Busch Gardens® Europe e Water Country USA®, nonché a pochi minuti da Jamestown e da altre attrazioni della zona. Il College of William and Mary si trova a meno di tre chilometri. Il centro commerciale Williamsburg Premium Outlets® è a meno di otto chilometri. Se vuoi visitare il palazzo del governo coloniale, giocare a golf o fare shopping, il Williamsburg Historic District Hotel è il luogo ideale in cui soggiornare. Il Best Western® Williamsburg Historic District Hotel dispone di 140 camere moderne. Le camere sono dotate di macchina per il caffè, un'ampia scrivania, asciugacapelli, ferro e asse da stiro, segreteria telefonica, televisione via cavo e chiamate urbane gratuite. Alcune camere sono inoltre dotate di microonde e frigorifero. I nostri servizi per gli ospiti comprendono una piscina coperta riscaldata, idromassaggio, palestra, accesso wireless a Internet ad alta velocità gratuito, parcheggio gratuito, caffè gratuito, quotidiano gratuito e un servizio di sicurezza all'interno dell'hotel. Il nostro hotel è completamente non fumatori e può accogliere gli animali domestici. All'interno dell'hotel sono presenti un ristorante e una sala a servizio completo. Inoltre, disponiamo di quasi 280 metri quadri di spazi versatili per riunioni e banchetti e di un servizio catering per garantire la perfetta riuscita della tua riunione o del tuo ricevimento! Scegli uno dei nostri pacchetti per meeting o banchetti e noi ci prenderemo cura di ogni dettaglio!

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5
Orribile
 
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In coppia In coppia 24
In famiglia In famiglia 32
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Best Western Williamsburg Historic District,Williamsburg
  • 4
    « Historic Traingle Stay May 2018 »

    This is a really nice hotel and well located for access to not only Colonial Williamsburg but Jamestown and Yorktown. My room was clean, quiet and the bed was comfortable. There were several bus tours of school children that arrived during my stay. Fortunately the staff seemed well versed in handling these challenges. I timed my breakfast after their 8:00 departures and found the restaurant to be fully recovered from the onslaught and the buffet fresh.

    3
    « Middle of the Week Get Away »

    The room we had was clean. This is an older hotel. The bathroom is very small. If you have issues with small spaces like me you probably won't close the door to the bathroom. Called the front desk several times when the code we were given for WiFi didn't work and got NO answer. I walked down to the front desk and NO one was there. Called out...Hello, no answer. Waited 10 minutes and NO one showed up. Asked a guest if they knew the code for the WiFi. The gym is small but adequate. There's a TV in there but NO remote :(. For an additional fee of $10.00 per person you can enjoy an all you can eat buffet in the morning. Our server Ms. V. was very friendly and attentive both days we ate there. She warned us that there was a bus load of children coming in so we may want to get to the buffet early. It's very close to Colonial Village and the Outlets. I'm not sure if I would stay there again, but not a bad place. When we checked out I was going over our bill I noticed that there was a charge for Thursday the day we checked in (check in is 4:00 pm) we were charge $20 for the buffet for day we checked in. When I asked the manager why would we be charged for a buffet on that day I was informed that that was normal procedure (side eye). We informed her we would NOT be paying for something we did not receive. We requested a new bill and remove that amount which she did. NOTE ~ Pay attention to your bill before leaving the hotel, even though you can call back and have them adjust your bill if needed.

    5
    « School Group »

    Staff was excellent. Mrs. Debra in Group sales was wonderful. Vanessa and her eam was outstanding in getting our breakfast of 180 plus 5th graders and parents ready. The salad and pizza party was very good.

    5
    « Clean, affordable, delightful »

    The rooms were clean, staff helpful, and facilities fantastic. Located off the eastern edge of the Williamsburg Historic District, this hotel will be mu first choice on future visits. The breakfast was not complimentary, but with the price, it was reasonable with decent food.

    5
    « Great visit to Colonial Williamsburg »

    Enjoyed my stay. Nice and quiet. Will stay here again in the future. Very close to Colonial village. Convenient for visiting the colonial village. Plenty of parking. Restaurant on site. Pleasant, helpful staff.

    3
    « Adequate but....... »

    Great location: a mile or so from Colonial Williamsburg. Hotel is old and needs some updating; rooms are clean and staff friendly. We spent a week here with a Road Scholar group and a number of meals were at the hotel: 6 breakfasts; 2 lunches and 3 dinners. Food was good but Vanessa, the restaurant manager, was outstanding andbmade everyone feel at home.

    5
    « perfect location »

    Very nice hotel Directly between Busch and a short walk into the Colonial Town. Restaurant on premises, Indoor pool and My favorite ,,,,Pet Friendly. Nice and very clean rooms with a Friendly staff. worth it.

    1
    « Odd pool addition. Unprofessional staff. Connected to an odd restaurant/bar for breakfast options. »

    Unprofessional. Purchased a rate with breakfast but the buffet was not good. Sausage Patty's were like rocks and the donuts were not fresh. Eggs were watery and old. Pool is older and in an odd addition, connected to the main building. No hot tub.

    2
    « housekeeping issue »

    Poor housekeeping bathrooms not clean nor was the pool area Probably would not stay here again food area tables was dirty and the carpet had a strong odor to it, pillow case had stains on them and fitted sheet was stained also

    4
    « No complaints! »

    We arrived a couple of hours early and the manager graciously arranged for us to access a cleaned room. The room was large enough to accommodate 2 adults and 2 semi-rambunctious boys. The room was quiet, clean, comfortable and contained all of the usual amenities. I will say of the four of us, 3 of the 4 of us had difficulty accessing phone internet from our room, but that was likely the location of our specific room. The indoor pool was greatly appreciated, though very busy. Management maintained a steady stream of fresh towels for the pool. In the time we were there we interacted with 5-6 different staff members, from managers to custodial. All were friendly and went out of their way to be helpful. The hot breakfast bar was plentiful. This hotel was easy to find. Was this hotel luxurious? No, but it was excellent value for the money.

  • 3
    « "hum ha" ... it's okay »

    When one writes a review, I feel it is important to base that review on what one gets for what one paid and where. This is not a negative review, although, it may be perceived as such. Let get this out of the way. This is not a 5 Star hotel and it is not marketed as such. Any of the issues I may have are certainly correctable. The hotel was worth the price paid so that makes it a good value for anyone interested. ACCOMMODATIONS Our room was located on the first floor, which is NOT where the lobby is located apparently, but I suppose "stowage" or "sub-level" aren't marketable terms either. Upon check-in near midnight, we were sent around to the side of the building which also happens to be at the back. Given the grand staircase in the foyer, one might make the mistake in feeling that first floor rooms aren't quite so ordinary. Arriving near midnight, the sign on the motion sensitive door was obvious. It was supposed to be secured from 11pm until 7am with key card access. Access remained active for the duration. Cellular service was nearly nonexistent in room 164. My son's mom thought his phone was dead when she couldn't reach him. I had to walk to other end of the corridor and stand outside to make a phone call. Utilizing the WiFi was a necessity. Wireless internet speed was more than adequate. The view was nothing to write home about. Open the curtain and take in the view of brick and stair. The bed and pillows were my kind of comfortable. Beds are a personal thing, so let's just say, I liked them. There is no microwave, so consider that with leftovers. The television actually has a full set of cable channels. This is a rarity! I'm tired of summary channels over a satellite signal. The hotel feels aged. Review photographs for reference. I left the drywall screw my foot found under the desk next to the television (see picture). DOGS...ever so present. Next door or down the halls. You'll know they're there. Guess that's what they mean by pet friendly. BAR & GRILL Skipped it. The reviews didn't inspire hope, so my son and I ate off property. POOL The pool is housed in a greenhouse in the courtyard. The path from the first floor to the lobby goes ONE way around the pool house. Lesson learned. "No one under the age of 16 is permitted in the pool area without parent or guardian" and "Children under 18 must be accompanied by an adult." The benefit of no oversight is a policy easily ignored...as was the case. PARKING Watch where you park along the western-most side of the building; where the first floor entrance is at. There are tall coniferous trees with decent size pine cones. If you love your car as much as I love mine, then you'll park elsewhere.

    3
    « You should let people know the restaurant isn't always open. »

    Rooms were nice and clean and spacious. Bed was comfortable. The bathroom needs updated around the toilet where the floor is rough, but it was clean. The bathroom is really small. When we checked in the manager made a comment about the 400 kids that were on there way which freaked us out. But he did put us on the top floor at the end of the hall and other than the fact that the pool was overrun, we would not have known the kids were there. We switched to this hotel from another because it had a restaurant on site. However, it is closed on Mondays. That should really be disclosed. The hotel switched from had breakfast which I would have thought was pretty standard at Best Western and was in an area of restaurants. Instead we had to hunt for one. I would not choose to stay here again. It was close to Williamsburg but not significantly closer than the other Best Western we originally booked.

    3
    « Overall--OK--But Lots to Things to Nitpick »

    I booked this hotel and took advantage of the lower rate offered for a non-cancellable reservation to attend a dog-sports event that I was sure my husband and I would go with our two Schnauzers unless weather dictated otherwise.. I needed a pet-friendly hotel that offered a "pet-friendly," accessible room so made sure to specifically book such a room when I made the reservation--weeks in advance of the scheduled event. We got there to discover that the hotel had booked us into a room on the second-floor, definitely *not* pet-friendly for hauling crates and the other accouterments needed to care for the dogs. The front desk changed the room to one on ground level, but it was *very* small and cramped. This after waiting for the front desk to get things straightened out after a long drive where we arrived after 10 PM and after I had called the hotel to tell them of our expected late arrival and to ensure that they would hold a pet-friendly room. We were next to a courtyard in the middle of which was an enclosed swimming pool with very bright outdoor and indoor lighting. The existing curtains on the window did nothing to shut out the light shining into the room when it came time to turn in for the night. The walls were paper-thin; I could hear people in the adjacent rooms--so could our dogs, who barked in response, though they're usually good at keeping quiet. The room was too warm, so I tried unsuccessfully to adjust the thermostat; eventually the heat was turned off, we relying on the bed linens to keep warm. They were thin and didn't do a great job of retaining body heat. We wanted to leave a wake-up call for early morning, but found the phone had no connection. Went to get ice from the machine--it's not working. There were just lots of things to nitpick that when put together made for an overall aggravating experience.

    5
    « Awesome »

    Came for 2 nights. Hotel was clean and quiet! Housekeeping was amazing and went above and beyond expectations and Charles at the front desk was EXCELLENT! He went above and beyond with every customer I saw him interact with including myself! Will definitely be staying here from now on! Everyone here is friendly and definitely enjoys their jobs! It was cold out and we got to use the indoor heated pool which was as well clean!

    5
    « Excellent renovation and great location »

    We stayed here for 5 nights and thoroughly enjoyed our stay. My family were ill and ended up missing most of Williamsburg, opting to stay in bed most of the duration. Beds were clean, very comfortable, bathrooms were small but clean and well renovated. We are used to suites so we took up two adjoining rooms. Both were clean and quiet- even next to the elevator. The staff and management were thoughtful, kind, and accommodating to our situation- giving us excellent service for a very reasonable price. They even gave my 2 yr old daughter a plush animal and tiny bottles of water that she loves. Breakfast was made to order with fresh eggs, sausage or bacon, skillet potatoes with cheese, onions, and peppers... all delicious. Small lobby, though huge pool house. Very nice exterior garden - even in winter. We are diamond members and travel a lot. We recommend this hotel. ***fyi - we downloaded a white noise app which is great in busy hotels to drown out ambient noise.

    5
    « OneNightStay »

    Very good room rate for one night. The room was good value for a one stay/get away for my wife's birthday. The location was good. Plenty of eating places were close by since the restaurant was closed.

    3
    « Asians not welcome! »

    Stayed here as part of a stay-and-play soccer tournament. Check in experience was normal and rooms are the average you would expect for this budget hotel, especially if you are forced to stay in tournament assigned hotels. What was annoying though was the mentality and attitude of a front desk staff member. After two Asian families checked in as part of the tournament, I overheard the lady staff member tell her colleague "I hope they (the tournament hotel organizers) have not booked all Asians in our hotel". Definitely not a diversity inclusive hotel; if they cannot embrace diversity, they should not have chosen to be in hospitality business. We will definitely be in this area for future tournaments, but as far as I am concerned its "good riddance" to this specific hotel. They are many better options in this area.

    4
    « Visit to Colonial Williamsburg »

    Overall hotel was in good condition. Restaurant was very limited. Did not eat there as no selection, only hot dog hamburger , or chicken nuggets. Breakfast also very limited. Was around Christmas and lots if other great options nearby. Staff was great. Had one issue heat did not work right. They attempted a fix right away. It worked room stayed relatively warm with it 15F out. Just switched it on and off once at night. Chose not to move rooms. Some rowdy guests smoking pot in hall, banging on doors. Stopped after complaints. Two nights in a row. Staff was very quick to stop it. They were quick to address any issues. Close, very short, couple blocks to colonial Williams burg. walking distance. The location is as good as high end very expensive in colonial Williamsburg at a fraction of the cost.

    3
    « Last minute booking »

    This was just a short visit for us. We needed a place to stay since our condo reservation had gotten mixed up. We reserved our room a week prior to our stay. We had a small issue upon check-in because I used a booking site. Only one of their computers is set up to see reservation made through booking sites. Weird. I didn't particularly like that my husband had to stand in line twice because of this problem that wasn't our fault. It's a pretty long walk to the elevator. Not sure why it's set up the way it is, but it's not very efficient. Our room was clean. I always strip the beds to check for bugs and found none. It was pretty cold when we first walked in. We had to turn on the heat immediately. The bathroom was on the small side and the toilet was oddly low to the floor. We are Best Western reward members. It was nice that we were given complimentary bags when we checked in that had snacks in them. Overall, this wasn't the "best" Best Western we've ever been to. One highlight was that the woman that helped with breakfast was very friendly. Unfortunately, I didn't get her name.(We also weren't given our breakfast voucher when we checked in. I had to go to the front desk to fix this so that we didn't pay for breakfast twice.)

    3
    « Disappointing »

    The best thing about this hotel was its location. Unfortunately, we found that out after driving for 15 minutes back to the Williamsburg's Visitor Center. We asked at check-in how far was Colonial Williamsburg to walk and the girl behind the desk says at least 40 minutes, but there was a map on the other counter. She certainly was not helpful. We got to our room and was looking forward to a soak in the hot tub and a swim, so we quickly changed clothes. Once we got to the pool we did not see the hot tub, so my husband went to the desk to ask. He was told it disappeared 2 years ago. When he said it was on the website the clerk replied that we should complain to the booking site. He told them that we booked through the Best Western site and that the card in the room also gave instructions to parents about the hot tub! He got a "oh, we will have to look into that". This was a second person at the desk, who was not very helpful or friendly. We were very disappointed, since our plan was to relax and enjoy a quiet night! Best Western needs to check on customer service and follow through with what they offer.

  • 3
    « Nice room for the money. »

    Our stay was ok. We stayed the night on New Years Eve and it was a little noisy but that was to be expected. What wasn't expected was housekeeping knocking on doors at around 9 am for cleaning. Many people weren't even up yet. I wasn't and they woke me up.. That was unpleasant.. The room was pretty clean although it didn't look like it had been vacuumed.

    5
    « Quick get away »

    Great nice little stay , hotel was clean staff friendly , great location rooms are nice and clean , only thing I was not happy with was breakfast other than that it was a good quick get away for me and my husband to celebrate our 21 anniversary

    4
    « close to Colonial Williamsburg »

    This was a great value for a family get-away for the holidays. It was close to the sites and restaurants we wanted to see and to eat at. In Summer you could even walk to Colonial Williamsburg! I would definitely recommend this hotel for anyone bringing the family to the area!

    3
    « Convenient to city center, reasonable »

    I stayed here on a quick trip to Williamsburg and found the hotel through hotels.com for a very reasonable price. The staff were friendly and hospitable. The room was fairly comfortable (the bed and pillows could have been better), and the stay was a nice one. There's a pool and small fitness center as well. The hotel is also next door to a restaurant that you can access through the hotel, so it was convenient for me to find a place to eat upon checking in (that restaurant only offers about 4 choices, though, and largely fast food items). The hotel is conveniently located to colonial Williamsburg/the visitor's center (about 10 minutes) and a gas station (2-3 minutes) should you need it. It's also easily accessible from the highway. Altogether, a good choice for a quick (3 days, 2 nights) trip on your own.

    4
    « worth the visit »

    This is a large hotel, well staffed and we enjoyed our stay. THe indoor pool was warm and clean. Our room was quiet, and comfy. The staff answered our questions and were helpful. Charles in charge was helpful and Chris knew the area well. We used reward points so I think we got the smallest room, but it was fine. I love a place where u can walk to places of interest.. this is not that, but still close enough.

    4
    « Great value »

    Located close by to Busch Gardens and Wiliamsburg which was perfect for us. Great hotel and great price especially for the holiday season! Very friendly and helpful front desk and housekeeping staff. We were in town for the weekend and got one of the last rooms available. We were very lucky and happy with our choice.

    3
    « Trip To Williamsburg »

    The location is perfect; you can almost walk to historic Williamsburg. The bed was very comfortable. Everything looked clean to me, but then, I'm not a clean freak. Check-in, check-out fast and the staff friendly, if a little casual. The only downside is the bathroom - cramped and hard to use. The faucet barely stuck out beyond the edge of the sink. For the price and location, not a bad deal at all.

    4
    « Comfortable & clean, excellent value for location »

    The hotel was a short walk to Colonial Williamsburg and was a great price compared to nearby hotels. The staff was professional and the room was clean & comfortable. The desk attendant answered our questions in a knowledgeable and friendly fashion.

    5
    « Colonial Williamsburg »

    We brought friends to CW with us and stayed at the Best Western. Great location within walking distance of the historical section. We will stay here again on our next visit due to the convenience and wonderful service given.

    5
    « Best Hotel in Williamsburg! »

    I stayed here while in town for business and was pleasantly surprised with this hotel. I usually stay with Hilton properties when I travel, but had heard good things about this hotel so thought I'd give it a try. The lobby was beautiful, the staff were super friendly and helpful, and the rooms were very clean and just gorgeous! You can tell they have put a lot into updating everything in the rooms. Internet was fast and reIt was one of the nicest rooms I've stayed in. It was very convenient to the Colonial Williamsburg area. Great restaurant and bar located in the hotel, made it very easy to grab dinner and a drink after a long day. I would definitely recommend this hotel!

  • 3
    « Bring your overcoat »

    Restaurant COLD. Was 59 degrees in restaurant. Was told neither AC nor heat had worked for months. My brother who is dependent on using a mobility scooter had made a reservation in August (4 months before arrival) for an ADA room but on arrival was told none was available. Overall has improved under BW.

    5
    « Best pet-friendly hotel »

    We just spent three nights at this hotel. It's an easy five-minute walk to the historic District, which we loved. It was very clean and the staff was friendly and helpful. We have traveled with our dog for over two years and this was, by far, the nicest pet-friendly hotel we've used. One of the housekeepers, Alice, went out of her way to get to know our dog and us. I was very pleased with the price and what we got for it. We hope to return soon!

    4
    « Great location, Pet friendly »

    Love that you can walk to the colonial area from the hotel. Good value, and we do appreciate our dog being welcomed, though $20 extra per night for one pet seemed high since all the pet rooms were in the ground level rooms wth older fixtures. Staff very friendly.

    3
    « Ok room for price »

    Food was sorry and pool water was like warm could've been better. They could've had the pool room heated since the walk was very cold. The room smelled like bleach feet and it took a while for the heat to kick in. But my daughter's enjoyed their self for the birthday weekend.

    4
    « Great value »

    I have stayed at this hotel in the past and the staff is always very friendly and helpful. It's an older motel but the rooms are clean and the beds are clean and comfortable. You can see some wear and tear on the trim/doorways but that is to be expected with a place as old as this one. Close to the historic district and lots of shopping and restaurants. Overall a pleasant experience.

    5
    « Loved the location and quality of this hotel »

    This hotel is clean and comfortable and is in walking distance of Colonial Williamsburg. We enjoyed our 3 night stay very much. We were there for the Grand Illumination. Great weekend. This hotel is conviently located in walking distance of Colonial Williamsburg. Its clean, comfortable and reasonably priced. The Staff were very friendly.

    5
    « Great Stay close to Historic District & Busch Gardens »

    The hotel location was great, it was a quick drive to Busch Gardens and walking distance from the Historic District. The staff was friendly and offered some great recommendations for restaurants. The rooms were clean and fairly modern, this is a budget hotel so I would say that it exceeded my expectations.I would definitely recommend to a friend and would stay there again!

    4
    « great value in this area- GPS directions inconsistent »

    The staff here were lovely and helpful and the rooms were nice and clean. Theres a nice pool which was lovely in July. It has a breakfast bar that's pretty decent actually- and if you have it included- id certianly take advantage of it. BW its close by several good eateries and not far from a shopping center or two. It's up the street a couple miles from colonial williamsburg- not close enough to reasonably walk (far as im concerned) but its inexpensive for a cab and not many miles for your rental car. The GPS directions into the place are not good (or werent when we were there). The hotel is fairly far set back from the main road, and there's a tiny sign at the main road that you'll miss. The GPS directions also told us that it was on the opposite side of the main road (like In the Cracker Barrel), instead of the side it's on (more across the main street from it).

    5
    « Best Time! »

    Absolutely loved our stay at this property. The Staff from every department was fantastic! Neal the General Manager and Charles the Assistant General Manager we're very efficient at helping every guest. Jenny in the bar made amazing drinks for us. And breakfast with Vanessa was a treat all the food in the restaurant was delicious!

    5
    « Great pet friendly »

    We love staying here with our dog. The first floor is pet friendly. Our dog loves meeting the other dogs. We did not give up quality to bring our dog. We would recommend this hotel to anyone traveling with a dog.

  • 5
    « Beautiful hotel surrounded by nice attractions »

    Hotel situated near colonial Williamsburg and Busch gardens. Staff was very nice, hotel is well kept and staff was very pleasant and helpful. The restaurant is a nice restaurant. The staff gave us a few local options for food and things to do.

    3
    « Stayed for a soccer tournament »

    We went to Williamsburg for a soccer tournament and our team had to stay at this hotel. It was a little dated and the rooms were ok. The breakfast in the lobby wasn't the greatest and front desk staff wasn't very friendly. The lady that took care of our room was great and super friendly but I definitely wouldn't choose to stay here next visit

    5
    « Best Western Is The Right Hotel For Me »

    Close to the historic district. Comfortable older hotel that has been remodeled. For senior citizens - easy access to lobby and rooms. If you are handicapped, please ask for a handicapped bathroom for wheel chair access.

    5
    « A great place to stay especially for you canine traveler »

    Great welcome and friendly service especially bec it was a pet friendly establishment.. Rooms were great and beds extremely comfortable. My initial contact was by phone and the Cus.. Rep was extremely helpful& courteous ..also on our arrival.though we only stayed one night it was our first time for our dogs and I can truly say they enjoyed the stay too!

    5
    « great value »

    this was a great value for the price in this area. Convenience of close proximity to everything is especially good. The staff could not have been nicer and so helpful. The room was quite large and comfortable .

    4
    « Nice hotel »

    Stayed here in early Nov so it was not many guests. Chose this hotel because it was within walking distance of Colonial Williamsburg. Nice room. Big indoor pool. Just a nice place for a reasonable price.

    5
    « Nice Clean, Affordable »

    Very nice hotel. Rooms are clean, the rest of the hotel is also clean and comfortable. It's also affordable. Staff was friendly and helpful. Stayed there for a small miniatures show. it's a nice location, close to everything in Williamsburg.

    5
    « Great job »

    It was great the employees was great and very helpful, they was very polite, overall stay there was great I surely will come back to the same hotel, the rooms was good and everything else was great, great job!!!

    4
    « Nice hotel »

    Nice Hotel. Overall experience was good. Staff were all friendly. Rooms were clean & comfortable. Location is close to lots of activities. Stay did not include free breakfast. There was a restaurant/bar on location however we went else where to eat.

    2
    « Smoke smell »

    The non smoking room had clearly been occupied by a smoker. It wasn't aired out. We were there during a busy weekend so I was greateful fir the room, but disappointed in the quality of cleanup. Otherwise, high level service at mid-level motel.

  • 2
    « Less than mediocre hotel »

    We booked two rooms here for a family trip to Busch Gardens, and our usual choice was booked. This hotel had lackluster staff, confusing layout to elevator and rooms, and very strong paint fume odors in one of the rooms made it difficult to sleep.

    5
    « Great location & Value »

    We recently stayed in October 2017. You could tell the motel had been remodeled recently and was very nice. The staff was very friendly. The bed was so comfortable. The shower was great and had plenty of hot water. We have been to Williamsburg many times through the years and had never stayed on this side of town and the location was incredible. It is pet friendly with a large area of grass for the dogs. We will come back to stay here again. The only negative would be the toilet was so low and it took a long time for hot water to arrive in the sink.

    4
    « Just average »

    There was a problem at check in they where prompt in fixing it. But the hotel offers no free continental breakfast just sad.The on-site restaurant offers comparable prices to eating out anywhere else in the area

    5
    « Great Value for the Price »

    The experience that put this hotel over the top was its friendly hotel staff. From housekeeping to maintenance, to the restaurant staff. and front desk, we were always treated with a smile and a willingness to accommodate whatever we needed. Another plus was its location to Colonial Williamsburg. It was within walking distance. We were so glad that our tour program chose this hotel.

    4
    « Great Value for a Simple Stay »

    Very friendly staff, reasonably attractive rooms, "indoor" pool (the type of pool that has a glass "house" over it), priced for value. Walkable to the Capitol/Christiana Campbell's Tavern "end" of Colonial Williamsburg, convenient drive to Busch Gardens, also walkable to the Colonial Pancake House (our current favorite). Attached restaurant/bar. Excellent choice for families headed to the theme park.

    5
    « Great place to stay »

    Perfect for a visit to the historic area. Close by, easy access, very comfortable . Will keep this in mind for future trips. Excellent value. Can't think of anything that could have made it a more enjoyable experience unless I had brought my swimsuit

    2
    « Less than expected »

    In full disclosure, we purchased the one night stay as a Groupon because we were planning a last minute trip to Williamsburg. We had never stayed at this hotel before but knew that it was centrally located to where we wanted to be. We researched the hotel a bit and based off of the pictures, decided this would be more than what we were looking for in a one night stay. After we checked-in and went to the room, we were taken aback. Carpet was dirty, room was in poor repair, and it looks like it had been neglected for some time. Because we checked-in late and were only staying one night, we decided to stay. I only realized what happened when I came home. They put us in a pet friendly room. The rooms pictured on the website are the regular rooms on the higher floors. To the best of my knowledge, this information was not disclosed to us. I am disappointed that the potential for being placed in a pet friendly room was not disclosed to us. As well as the fact that the pet friendly rooms are in such poor repair. We visit the Williamsburg area at least twice a year and this hotel will not be under our consideration again.

    5
    « So great! »

    Alice in housekeeping made me feel very at home with her smile and warm personality. Mr. Revere was also very welcoming when I checked in. This is like a home away from home with people who trust and care!

    4
    « BEST VALUE IN TOWN »

    The Best Western in Williamsburg Historic District is definitely the best value with exception quality. The room was clean and the beds very comfortable. The location was just minutes to Colonial Williamsburg Historic District. The only negative was breakfast was an additional charge however I have found that most of the good hotels in Williamsburg do not offer this amenity.. I highly recommend this Best Western

    5
    « Colonial Williamsburg's Nearby Neighbor! »

    This Best Western used to be the Clarion Hotel. There have been some renovations with the change in corporations. The staff is extremely friendly and understanding. The rooms are a good size and always very clean. There is a restaurant attached and they offer a variety of breakfast items.Dinner is available as well. The servers there are so helpful. The location is perfect. You can walk to Colonial Williamsburg and Busch Gardens, Jamestown and Yorktown are a short car ride away.

  • 4
    « great place to stay »

    Enjoyed our stay. Great hotel and location. Kim in housekeeping provided exceptional care of us. She went above and beyond to make sure we were satisfied. We plan to stay here again when in the area. Close to the park

    5
    « Great place to stay and visit Williamsburg »

    This hotel is the perfect place to stay and visit Williamsburg. Also this weekend the Arts Festival was there with a Great many booths to visit. My group enjoys the fact that our trip there was to walk 2 trails that a local Volksmarch club had designed. My group enjoyed the walks and the fact we could have a group meal Saturday night at the hotel.

    4
    « Weekend Getaway »

    Hotel was nice, Joseph checked us in and was very nice and courteous. Hotel room was clean. Looks like they are remoldeling. hotel was just down the street from Colonial Williamsburg. We were able to walk there and enjoy the sites.

    4
    « Nice! »

    This is a clean and well managed Best Western. The rooms are not super luxury, but they are clean, updated and comfortable. I would stay here again without issue at the price point I paid for the room.

    5
    « Terrific Best Western »

    Great place to stay while in Williamsburg, the folks at this hotel will take care of you! The rooms are nice & clean and the location is great and centrally located, so easy access to all that's in and around town.

    4
    « Best serviceever »

    The staff and kitchen workers were great. The Kitchen worker named Vanessa really went out of her way. after the first day would put coffee, juice and other things on our table. We had been leery but this one changed our minds

    5
    « Excellent location, service and value »

    On both our recent stays we were completely satisfied with the rooms. Quiet rooms and comfortable beds made for restful sleep. The sparkling pool was a treat to relax travel aches. Hotel is close to all sightseeing venues. Definitely our home away from home on future visits to the area.

    4
    « Very good and getting better »

    This is a relatively new property and is experiencing growing pains. With a GM like Neil, a Mgr like Charles, and front desk personnel like Judy, it will not take long for this property to be operating like a well oiled machine. I highly recommend this property.

    5
    « Great experience »

    Friendly, personal staff in a sharp-looking hotel. Comfy beds, great check in and out experience, terrific pool perfect for lap swimming. Some older features have been updated and they are making a tremendous effort to make this a great hotel experience. A service dog left in the next room barked constantly and they moved me with great sympathy and concern. I skipped the breakfast but walked into Williamsburg--great location, though I still drove into town for the day. I was impressed, especially for the price point, and will definitely return.

    4
    « Nice stay »

    This was a one night stay with our dog who does not want to be left behind or alone. The staff was very friendly and accommodating. There was a very nice paved walkway across the street. We should have stayed longer to use some of the amenities.

  • 4
    « W&M Parents Weekend »

    Hotel was clean and staff extremely courteous and helpful but what we appreciated most was the fact that you did not double or triple your rates during Parents Weekend which the other name brand hotels did. We will stay with you again because of that.

    2
    « stay away »

    you can tell soon as you walk in this place needs upgrade bad.The place has bad odor thru every hallway you walk in.at the back of the building where you park your car the door is unsecured all night long never had swipe my card get back in no security at all,also last day our stay the toilet quit working not good place for kids for sure

    5
    « Good Hotel »

    This was a very helpful hotel and Judy did a good job. It is very nice that they let you keep a dog. I helped because a local diamond resort did not let us keep a dog. They even have a pet sitter. Thanks

    4
    « Excellent stay »

    The hotel was nice, The room quite satisfactory. The TV, and internet worked will. The beds were comfortable and the bathroom was very clean and the shower was very good. Did not partake of their breakfast offer as they charge $11.99 for it. Did not feel it was worth it. Since I am a cereal and fruit person, I went elsewhere

    5
    « My trip to Williamsbug »

    Place located in a nice spot and convenient to many areas of interest. Colonia Williamsburg, Jamestown, Outlet mall and of course many eating facilities. Beautiful scenery and had the convenience of a swimming pool and exercise room. Breakfast not so hot but manageable.

    3
    « comfortable and convenient »

    Wish I could do 3.5 stars...this is a pet friendly hotel that is convenient to downtown historic Williamsburg and Busch Gardens / Water Country. I believe all the pet friendly rooms are on the first floor and one of the staff introduced herself on the 2nd day of our 2 night stay that she was a pet sitter and for $10 would walk your pet every 3 hours while you were out. That's cheaper and more convenient that taking advantage of the BG Pet Kennel which costs $10/day+ premium parking which is an additional $20 or $30. But do you trust someone to come into your room to walk your pet? Our room was updated but needed some finer points - the caulk was crumbling in the door frame in the bathroom and there were some water stains in the bathroom celiling, no bathroom fan - but functional, comfortable and clean. The indoor pool is large and there was no one there! Towels and lounge chairs are provided. There was also a nice hotel gym. There is a good sized in room refrigerator but no freezer compartment. In room coffee maker is tiny but there is coffee in the lobby. Plenty of parking and sidewalks to walk your dog. All said, we'd definitely stay there as a pet friendly option in the future.

    1
    « Smells, Bugs and Electronically disconnected »

    Needs help and a makeover. Tub faucet leaks, tub needs to be re-grouted. Toilet does not always flush completely. Linens are old and worn. SMELLS and has roaches. WI-Fi does not work TV has a distorted picture.

    5
    « What a great experience! »

    I couldn't wait to get back to the hotel! Very comfortable and inviting! This hotel was pet friendly and if you hadn't seen the pets or read about it you wouldn't have known. The staff was great; especially the lady at check out! She made me laugh!!!

    2
    « Not worth the money »

    Hotel needs a overhaul, a little pricey to feel like I'm staying at a cheap motel. Could not close the bathroom door or you would be stuck in there forever becaue the door didn't open and close properly. The hotel lobby was great. Staff was great, but hotel itself I will never stay at again. It smelled like mildew.

    3
    « Good location, clean, friendly »

    We spent one night here during a road trip and, in our opinion, it was a really great value. Reasonably priced, very friendly front desk staff, clean pool with towels available at the poolside, clean rooms, comfortable beds, good location. I'd stay here again on a future trip.

  • 4
    « Clean, nothing fancy »

    My fiancé and I recently stayed with our dog. When we got to our original room the door was opened and there was an odd smell. We called the front desk and they moved us to another room. The room we then moved to was fine, however, the previous guest's clothes were still hanging in the closet. The attention to detail was what bothered me which is why I gave the hotel a 4/5. Overall, the room we stayed in was clean. The hotel is nothing special, but we were only there to sleep so it was no big deal. Would recommend and would stay again.

    5
    « From the Heights »

    My wife and I found the Best Western hotel in Williamsburg to be of very good overall quality and cleanliness and we would choose this hotel again. We spent the weekend in Williamsburg for our 54th anniversary, ate at our favorite restaurant, Aberdeen Barnes, and visited Jamestown (a must), and had an enjoyable experience.

    4
    « Keith Robertson »

    Overall my stay at best western was good, again the hotel manager should be commended on taking care of guest issues . It was very nice of him to take the time to come to my room along with the executive house keeper!!

    4
    « satisfied stay »

    hotel was nice. $11.95 for a mediocre breakfast was was the only letdown.We felt the breakfast was lacking in variety and quality for the price. Location was convenient to the historic sites . Also, the staff was v\\friendly and helpful. Overall, a good experience except for breakfast.

    4
    « Recently renovated interior »

    Clean room, Large swimming pool, Very close to Williamsburg. Breakfast not included. If you are planning to go Williamsburg, this place is perfect considering the price. But, you have to pay for the breakfast. By driving, you can get to a Harristeeter within 10 mins.

    3
    « Ideal Location »

    This hotel is within walking distance of Colonial Williamsburg which makes it an ideal location. The rooms have recently been refurbished, but the overall quality of the hotel is average for the area. Expect to pay extra for breakfast so I highly recommend checking out one of the fine pancake houses in the area. Not bad for a short trip to the area.

    4
    « BW williamsburg, historic dist. »

    Motel was very convenient to all the local sights and amusement parks. Would recommend to anybody needing motel reservations in this area. The rooms are very nice and have plenty of room. The Air conditioning is great as it has been very hot in this area.

    1
    « Gross bathrooms »

    The lobby is absolutely gorgeous to be a older hotel that's been remodeled. The rooms however look thrown together and cheap. The bathroom in our room was gross. Between water & hair left in the tub then hair all around the toilet. I was thankful to be exhausted from being at Busch gardens all day or we would have found a new hotel. Also there's a bar and grill attached in the parking lot that seemed to be sketchy. We did arrive after 9pm.

    4
    « One night in Williamsburg »

    Nice place to stay for the night, outside of the building could use some updates. The women behind the desk always acted like we were bothering her, there was a small issue with my card and she wasn't very helpful. Overall it's a ok place to stay for a night.

    2
    « Late checkin/ room not ready »

    We arrived at the hotel at 4:00 room was not ready. When we finally were able to check in around 4;30 the room had no towels. Took kids to the pool there were kids running from outside the doors and jumping in pool (very dangerous) one almost landed on my daughter as she was trying to swim. No staff to tell them they were not suppose to be running and jumping in pool so we just left the pool couldn't enjoy it. I will not be staying at this hotel next time in Williamsburg VA.

  • 3
    « Good hotel, no free breakfast »

    This hotel is very close the Williamsburg historic site, within 2 miles. Check in staff was nice and so was the lobby. Rooms were clean, bathroom a bit weathered. Be aware- there are 2 Best Westerns in Williamsburg, this one, and another a few miles down the road. This one does NOT include free breakfast.

    1
    « Just Drive on Past »

    Expected the "Best" .....Received the worst. Room reservations were wrong, beds were wrong, facility was a disaster, staff was less than friendly. We had problems from the minute we walked in the door to the time we checked out. I would be embarrassed if I was the manager of this hotel.

    2
    « Nice staff, dirty room »

    The front desk staff was very accommodating and friendly. The room had dirty socks on the floor, trash on the bathroom floor, and hair on the toilet. There was also a water leak by the ice machine. There was a wet floor sign in the hallway, but by the time we checked out, we were splashing our way out.

    3
    « DIDN'T GET WHAT WAS EXPECTED »

    For the rate paid, I thought that breakfast was included - cash only also and no ATM in the hotel. They did offer pet sitting service and rooms were cleaned daily. However, no microwave in room had to use small one in lobby, no clothesline for wet bathing suits, hot tub and ice machine not working. Most of the staff were friendly. For the $120/night just expected more.

    1
    « TERRIBLE »

    Had to move in the middle of the night due to juvenile delinquents running up and down the hallway. We didn't keep anything in our vehicle we didn't mind losing. The rooms were outdated and unkempt, gum in the floor. Plenty of other hotels, avoid this one.

    4
    « Great Place to Stay by Williamsurg »

    The staff was very helpful and pleasant. The hotel was located very close to Old Town Williamsburg. The value was great. The only drawback was the bathroom could have been cleaner. Also, the breakfast offered in the morning was not worth $11.99 per person. There are several pancake houses close to the hotel that were a better value and a higher quality menu.

    4
    « Nice Hotel but Indoor Pool needs improvement »

    Enjoyed our stay but not our pool time. The pool doors were open (no screens) which resulted in insects/debris in the water, poor filtration system, no rope to note deeper end, markings were faded & low chemicals (which resulted in short time in pool as I began to itch).

    3
    « Okay for 1 night »

    The website says the hotel had been recently renovated but in some areas there is still needed TLC. Our room was large for 4 people, bathroom was clean and new bedding and furniture were noticeable but the doors and the hallways all seem very worn down. The Lobby was find but once you start walking down the halls you can tell these place must have been pretty beat up before they started the renovations. The last Best Western which went stay at after being renovated was vastly different. So, if you're head to PA I recommend Best Western Plus, The Inn at King of Prussia King Of Prussia, Pennsylvania. Request a room in the new section. The FREE Breakfast and employees were all GREAT!

    4
    « Convenient to Historic Williamsburg »

    Overall a very nice hotel. Comfortable and the staff were very friendly. Restaurant had limited menu but was just getting up and running so understandable. Food that we did have there was very good. Proximity to Historic Williamsburg was terrific. Walked to historic area on several days.

    3
    « Pleasant Stay »

    Overall the Hotel and Rooms were nice. The staff was friendly and helpful. The bathroom could use a little updating and/or minor repairs. The restaurant however was poor. The only option for breakfast was a buffet. The food on the buffet was overdone and cold. The cost for the children was the same as adults and was not worth the money paid.

  • 5
    « Good location »

    We stayed here it was in the heart of everything. It was perfect when going to Bush Gardens. The room was clean. The front desk staff was helpful. The breakfast was good. The breakfast staff was awesome if you need anything they would jump to help. My daughter could only have almond milk and they had some. The girl ever made sure to put some extra out for us the next morning.

    2
    « Staff Excellent but Rooms... »

    Fruit Flies and Slugs in Room & Smell of stagnant water. These were the things that stood out as something I should report. The staff were excellent. Friendly and helpful. The indoor pool was very nice. The location to everything was stellar!! Just hated inhaling the stagnant water, swatting at fruit flies and stepping on a slug in the middle of the night while going to the bathroom.

    5
    « vACATION »

    The HOTEL WAS IN AN EXCELLENT LOCATION TO visit , THE HISTORIC District and colonial Williamsburg near shopping, restaurants. The hotel stay was excellent with a terrific staff who were helpful, attentive and ready always to help and please. The room was clean and comfortable with all the amenities you would want. A great fitness center and pool and a restaurant that is just starting up with a decent selection. Would go back again.

    3
    « Front desk check in was sad! »

    We showed up early at 3:30 to check in at 4pm and we felt like we were bothering the staff when we showed up to check in. They told us to come back after 4:30 and they "might" have a room ready for us. They proceeded to tell us how busy they were and that they did not have any clean rooms.(at 3:30pm). The front desk clerk Nancy seemed bothered that we were even there and she was the clerk that told us to come back after 4:30 and there might be something available. The other clerk Charles felt like it was his responsibility to fill us in on the problems with Best western and there lack of training the staff and how they had tickets lined all the way across the counter the night before and how busy they were and blah blah blah. We don't care. We are customers that just got off he rode traveling all day and we want to check in.

    2
    « Reward members beware! »

    If you are a reward member, you will not get points for staying at this hotel. Also, the pool and jacuzzi were not clean, nor was the water level high in the jacuzzi. The fitness center didn't have water nor cups if they did have water, to their credit, they did replace the water bottle in the dispenser the next day. Also, if you are used to getting continental breakfasts at BW, they do not offer one.

    5
    « Location and comfort »

    Can't beat the proximity to CW, and the room was very comfortable. Nice people! It was convenient to Busch Gardens too! This will be tops on my list for another visit. The value for the money was terrific.

    2
    « Damp, stale cigarette odor, slugs/spiders... »

    As customers who booked through Booking.com, we were given a room in the 1st floor basement. It was damp and reeked of stale cigarette odor. On the 2nd day there was actually a slug found crawling on a suitcase. Found spiders in the tub. Would NEVER stay here again or recommend.

    5
    « very good stay-hotel-and staff »

    Ms. Judy was very helpful in directions and made us feel very welcomed The location of hotel is great for Colonial Williamsburg and Busch Gardens.Jamestown and Yorktown is within 7 miles. The staff goes out of their way to make you feel welcomed.

    5
    « Very happy »

    Staff was very hospitable very friend the room was clean, very well decorated and comfortable. We will more then likely be staying with them in the near future, I can't wait to get back they made our experience in Virginia that much better.

    4
    « Pleasant , Basic hotel »

    I don't have a lot of complaints about my stay here. It is an excellent basic hotel that serves its purpose. It has a super convenient location with walking distance to historic Williamsburg and a few minutes from Busch Gardens. The room was clean and nicely decorated. A nice touch was a pasture of horses across the street from the hotel. I would stay here again and would definitely recommend it. It is a good value.

  • 1
    « NASTY throughout »

    First impressions: There are more leaves in the foyer than there are in the parking lot. Place looks tired. One receptionist is professional, one is aloof. I get the latter. No "hello" "welcome" ...just "ID and credit card." After traveling all day I'd like to slap some manners into this wench. Reality: This place doesn't look tired, it IS tired. The carpet is gross. The hallways are dimly lit (mercifully so) and scar laden. The elevators are dirty,small and hot. The room key doesn't work. Should've take. It as an omen... the room is dark, outdated and hot. We crank AC down and immediately exit to resuscitate and find dinner. When we return the room is as hot as before...we can't sleep. Front desk says they can't help ("try unplugging and plugging back in"). We can't sleep... finally the front desk says we can move to another, albeit smaller, room. My wife and kids move and I stay behind, as there aren't enough beds in the cooler room. I awake at 5:30am ...TV signal is out. I head down to get coffee but I fear my room key won't work again so I'm reluctant to lock myself out. The front desk has no attendant. I try to cancel remaining rez but I'm told it was made thru Expedia and BW has no control. I calll BW national line and they say customer service doesn't open 'til 10 EST. I tell myself I can tough it out for two more nights...I brought flip flops so I don't have to touch the carpet...I can sleep in my clothes so I don't have to touch the sheets. I'll bathe the tv remote with Purell, keep a keen eye out for bugs and take really long showers. Nasty.

    3
    « Personal Comments »

    My overall rating is average: 3/5. It's recommended for short-term stay of a small family for leisure purposes. It's close to Busch Gardens in Williamsburg, VA. The total expenses are affordable. However, I thought I checked online that accommodation includes breakfast but there was none.

    1
    « Please do not stay here. »

    This place is absolutely infested with cockroaches. Some regular-sized and some the size of a mouse. When we arrived, the lobby looked nice enough, but then when we got to our rooms it was like a horror show. Roaches falling out of clean towels, crawling on the doors and walls... disgusting. I cannot believe that we paid $100 for this hotel. If they would have charged $40 it would have been too much. This place makes me feel like I need a shower, but can't take one because there are cockroaches in it. Can't wait to get the heck out of here.

 

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·Da: Northern Virginia. Prendi l'Interstate 95 direzione sud fino alla 295 direzione sud nei pressi di Richmond. Prendi l'Interstate 64 direzione est fino all'uscita 238 a Williamsburg, Virginia. Rimani sulla SRA5 fino a raggiungere la 60 direzione est. Svolta a destra sulla 60 direzione est: il Best Western® Williamsburg Historic District Hotel si trova a due isolati sulla sinistra. Da: Hampton Roads, Norfolk, Virginia. Prendi l'Interstate 64 direzione est fino all'uscita 231. Prosegui in direzione ovest sulla Route 199 fino a raggiungere la 60 direzione ovest. Prendi l'uscita della 1999 per la Route 60 direzione ovest e prosegui per tre chilometri circa: il Best Western® Williamsburg Histo...

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