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Best Western Hotel Smithfield Inn, Smithfield

4.5/5  - basé sur 950 notations.
145 S Equity Drive, 27577-6035, Smithfield, United States - visualizzare mappa

Rifugiati in questo nuovo hotel non fumatori di Smithfield, North Carolina, situato a pochi minuti dai molti luoghi di interesse e aziende della zona. Benvenuti al Best Western® Smithfield Inn, hotel completamente non fumatori situato in prossimità dell'Interstate 95, nel cuore del North Carolina. Questo hotel nella zona di Smithfield dispone di 58 camere spaziose arredate con gusto, ciascuna dotata di televisione via cavo/satellite con HBO® e accesso gratutio a Internet ad alta velocità. Gli ospiti di questo hotel nella Contea di Johnston potranno godersi la colazione all’americana gratuita prima di fare un tuffo nella piscina coperta o prima di fare esercizio fisico nel modernissimo centro fitness. Gli ospiti in viaggio d'affari a Smithfield potranno godere dei molti servizi business offerti dall'hotel. Gli animali non sono ammessi all'interno dell'hotel. Il Best Western Smithfield Inn permette di raggiungere facilmente molti centri commerciali con ristoranti della zona come i Carolina Premium Outlets e l'Uptown Selma Antique Mall. Gli ospiti dell'hotel apprezzeranno di trovarsi a meno di 15 chilometri circa dall'Ava Gardner Museum, dalla Atkinson Mill, dalla Hinnant Family Vineyards e dai Powell's Gardens. Chi ama le corse sarà felice di trovarsi accanto al circuito Southern National Speedway, mentre gli appassionati di storia potranno concedersi una visita pomeridiana al museo del tabacco Tobacco Farm Life Museum, alla residenza e scuola per schiavi di Boyette e ai campi di battaglia di Bentonville. Il Best Western Smithfield Inn offre inoltre facile accesso a molte aziende della zona tra cui Andrew Corporation, Natvar, Bayer Corporation e Caterpillar. Il personale cordiale e disponibile del Best Western Smithfield Inn è pronto a garantirti un soggiorno divertente e indimenticabile a Smithfield, North Carolina. Risparmia prenotando oggi stesso!

Best Western

Hotel Smithfield Inn

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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 950 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
618
Molto buono
254
Nella media
53
Scarso
9
Pessimo
16
CONSULTARE I PARERI SU
Affari Affari
55
Business Business
41
Da solo Da solo
55
Di coppia Di coppia
203
In coppia In coppia
376
In famiglia In famiglia
389
Viaggio con amici Viaggio con amici
38
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"overnight stay"

4
27/08/2018

Our floor was clearly under renovation. The hallways were not painted but the room was clean. Missing furniture in our room. Did not stay for bfast. Great location off 95 with lots of restaurants conveniently located nearby

"Our fave hotel"

5
23/08/2018

We stay here at theBW in Smithfield several times a year as we drive to and from Florida on I95. Never disappoints! Great staff, comfy beds, and good breakfast. Even with current renovations in progress, we were not bothered by noise. Can't wait to see the improved decor.

"Great stop off 95"

5
12/08/2018

It was a pleasure to stay here if only for 1 night. We were traveling between NJ & FL and were looking for a convenient clean hotel off the highway . The hotel was very clean and well appointed . The check in was very quick & informative. There are several restaurants close to the hotel that make this a very efficient stop when traveling . There is even n a drive thru Starbucks. I can not comment on this breakfast since we were on the road early. We would recommend this Best Western & will definitely stay here in the future.

"Would stay there again!"

4
11/08/2018

We spent the night on 8/2/18 at the Best Western. The room was clean, nice furnishings, comfy beds, good shower, coffee, micro/fridge and pretty quiet AC. Breakfast was good except for the 'scrambled eggs', pretty scary. They did have a fresh yogurt machine along with toppings you could add. Bonus - cookies at the desk! Note: it is a 'no pets' hotel. We definitely would stay there again.

"Nice, clean, friendly hotel"

5
24/07/2018

Large room with simple furnishings and comfortable beds. It was plenty for a one night stay. Pool looked clean. Front desk clerk was friendly. Situated in an area full of restaurants of every taste and a large Outlet Center. Not a destination place but its a great place to stay while driving south.

"Nice hotel with friendly staff."

5
17/07/2018

We enjoyed our overnight stay on our way tofamily vacation. We had three families with us and for the most part we were very happy. One of our rooms however did smell as if the people who had just stayed before us had been smoking in it. Not much that the hotel can do if people don't follow the rules. Our rooms were located together so we didn't mention it out ask to have our room changed. The desk staff was very helpful in checking us all in early as we had just completed a 10 hour drive. They also provided excellent recommendations for lunch and dinner. The pool was nice to use and rooms were clean. The beds were very comfortable as were the pillows. The location was great easy access off the Thruway and lots of shopping, restaurant, etc. Options nearby. Would stay here again.

"Very Nice!"

5
15/07/2018

As not only a Best Western member and employee I must say this place is a fantastic! The staff is great, the rooms were clean and very spacious. The Breakfast was great! With fruits and a great selection overall. I definitely recommend!

"Impressive! "

5
12/07/2018

I searched for an affordable hotel with no bugs in the reviews along I-95 1/2 way from Central Pa to Jacksonville Fl. This place was perfect! It was impressively clean and the room was large. (Handicap accessible, though not requested). The hotel gave us 10% off at nearby steak house, which was nice to walk a block away after sitting in the car all day. We slept well and everything was comfortable. The mini fridge had a tiny freezer which refroze our ice pack!!! Microwave & coffee also in the room. The breakfast was nicely stocked and we had our fill before heading back on the road in the morning. I will DEFINITELY remember this hotel for future trips!

"Just like home!"

5
02/07/2018

This hotel is clean, friendly and wholesome! My husband and I are from Jacksonville Fl and traveled the northeast coast to visit family and friends. We stayed here to break down the traveling time both to and from home (otherwise we stayed with family/friends)...Jerry the front desk clerk was awesome and friendly and always accommodating! He made check-in quick and ready for us on both visits...thank you Jerry! The breakfast was like breakfast at home..loved it! We are definitely coming back!

"Environmentally conscious hotel"

4
25/06/2018

The room was clean and beds comfortable. The liquid hand soap dispenser by the sink was a great idea to reduce wasting a whole bar of soap. I also applaud the shampoo and body wash dispensers in the shower. They're a great way to keep plastic bottles from going into the trash. Just add one more dispenser for conditioner please. The only reason for not getting 5 stars was the mediocre breakfast.

"gracious hospitality"

5
22/06/2018

This Inn is fairly new, so everything in the room was in great condition. Bed and lines were comfortable and ample. Front desk called up about 20 minutes after check in to see if everything was to my satisfaction, and if I needed anything, Room was on the third floor, quiet, and well air conditioned during a horrible heat wave. Breakfast was good, fresh food, a kind attendant and very clean. Loved my stay!

"Spacious Rooms"

5
14/06/2018

This room was so big that you could put a kitchen in and still have plenty of room to move around. This could be considered a suite. Would recommend they change from carpeting to Flooring, but that is just my preference.

"Amazinggggg One night stay"

5
10/06/2018

Arrived before check in time and they didn't hesitate to get us in early and after a night of traveling with little sleep that meant everything to us. Very friendly staff. Super clean room! Great location. We will definitely be back.

"Overnight stop"

5
10/06/2018

Very nice. We travel this route 4 times a year and Smithfield Inn is our first stop. Restaurants are close by. Some offer 10% discount for staying at Best Western. Breakfast is extremely nice. Coffee, donuts, fruit, cereal, assortment of breads.

"Good room, fine location"

4
05/06/2018

Comfortable room, large choice of nearby restaurants and my wife loved the outlet mall nearby. In fact, she loved it so much, this might have been the most expensive hotel stay ever. Just kidding, of course.

"Excellent Hotel"

5
03/06/2018

Very nice rooms, modern lobby, friendly staff, good breakfast. Don't know what else to add, but the review must be at least two hundred characters long or it will not post, so I am just going on and on!

"Great 95 stopping place"

4
30/05/2018

close to shopping that allows time to walk after long drive times. I wish there was an outdoor pool with the warmer weather. Pools is small woth a family of 6 and children playing there was no room for a refreshing swim.

"Wonderful Place to Stay off I-95"

5
28/05/2018

This is becoming our go to motel in Smithfield. It is clean and quiet. Great beds. It is close to many restaurants and it offers a 10% discount to a few of them which gives you a nice bargain. The staff is dedicated to helping us have a nice stay. The breakfast is ok, but if you go during a popular time it gets quite crowded. The breakfast selection is limited, but more than adequate.

"Nice motel to Stop At"

4
23/05/2018

It was a pleasure to stop there on our way to our Florida home. Service and cleanliness were very good as was the staff. The breakfast had a large variety and was refreshed often to keep things fresh.

"Always a great stay"

5
21/05/2018

This is a great half way stop for us whenever we head south. The rooms are nice, the employees are always welcoming and hospitable. Breakfast was great and the indoor pool is a nice bonus. I expect that we will be stopping here again soon.

"Still looks brand new..."

5
18/05/2018

This property is so well maintained. Extremely clean. Staff is very friendly and welcoming. Breakfast is very nice. Beds are comfortable. Like the soap and shampoo dispensers rather than the individual bars and bottles. Eco friendly.

"Great place to stay while travelling interstate95"

5
18/05/2018

Left Daytona Beach heading for NJ and planned on driving 5-6 hundred miles north and then stopping . located the Smithfield Inn by BW and it was easily accessible from the highway .The young woman at check in was very cheerful and friendly and explained all that was avail in the area including discounts at several local restaurants and even the movie theater just by showing your room key . nice touch !! Room was very clean and had wifi . will return if travelling on 95 in that area

"A great night stay while on the road"

5
14/05/2018

A great place to stop while on the road. Easy to get to. Rooms are comfortable and there are restaurants you can walk to. Breakfast was great, so handy to have it right there. Also, for an added bonus, the the outlets are right there. We would definitely stay here again.

"Clean hotel / Good location"

5
08/05/2018

The girl who checked us in was such a great addition to this hotel. We were greeted upon entering and she was super helpful in finding us a room that was suitable for my family. We have 2 little guys that we in a car for about 10 hours, we needed a room that was away from others and where the boys could run, so she found us a 1st floor room by the pool. While many probably wouldn't like the fact that it is right next to the door by the parking lot, it worked for us, no neighbors. The rooms were clean and comfortable and in the morning the showers were nice and hot. We've stopped at this location several times and always a clean room with friendly staff. I wish I could remember the girl at the front desks name, she was amazing and truly made us feel welcome (checked in 05/05/18) Plenty of restaurants nearby and some offer a discount when you show the card key.

"5"

5
07/05/2018

We enjoyed our stay at best western the staff was very very nice at check in and when we checked out. Me and my family always stay at a best western hotel ever time we travel. Thanks for the great hospitaly keep up the great work.:)

"Great location and love their "Good Neighbor Policy.""

4
05/05/2018

We stayed here one night at Christmas-time on our way down to South Carolina and it was a fine place to stay for the night after a long drive. It's convenient being right off of I-95 as well as being within walking distances of shopping, restaurants and a movie theater. The initial smell of the place was a bit off-putting – cleaning chemicals, I suppose. The bedroom (Room 323A) and bathroom were pretty clean, but not much in the way of good lighting, but when you're tired and wanting to go to sleep, that's not as big a deal. There are no toiletries, so bring your own. They do provide soap and a make-up removing towelette for women. They provide a hair dryer, a coffee maker and an ice bucket in the bathroom. I love that they have a “Good Neighbor Policy” essentially letting people know that neither they nor their children should be running up and down the hall, slamming doors or loitering in the hallways and that there is a “quiet time that will be in place at 9pm every night.” This is the first time I've seen a hotel post a policy like this and I think it's great especially when most of the guests are staying here during a long road journey. I'm giving them an extra bubble just for that! Breakfast is included in the price and it's underwhelming with the usual DIY waffle maker, rubbery eggs, miniature Danishes and bagels, cereal, fruit, etc. – the standard fare in these types of hotels. The dining area, however, was quite dirty. The garbage cans were overflowing, the carpeting needed a really good vacuuming and the tables weren't being cleaned off. But, the room was relatively clean and, although a bit pricey at $92 for the night in a standard room in a 2-1/2 star hotel, it was fine and we'd consider staying there again as a way-stop.

"Going North"

4
01/05/2018

good place to stay overnight. good breakfast, halfway to where we're. I stay here whenever I drive to Florida.. Get the coupon at the welcome center and save $$. There a couple of goo restaurants within walking distance.

"great hotel"

5
01/05/2018

We try to stay at a Best western always where ever we go, we try to stay at this particular one every time we come back to NJ from Florida we have always hade a great stay thank you Best Western you do a great job to please your guests.

"Great stay"

5
30/04/2018

Everything about this hotel was perfect especially the cleanliness and pleasant staff. It was especially welcome as our first night stop on the road was not like that. Quiet room, comfortable and great breakfast with addition of a nice fruit salad to the usual breakfast fare.

"Great stay and walk to dinner"

5
29/04/2018

We've never been disappointed here, always very nice. The staff are kind and helpful. Everything is kept clean and neat. Many place to eat within a short walk, some with a 10% discount by showing your room key.

"very accommoditing"

5
28/04/2018

I Iost my money and my choice in the snack machine. I tried it two times. I went to the desk and explained the problem. She listened and the clerk refunded my money quickly. It was very nice of her. Also, the shower heads are high for tall people...they do not have to duck.

"Good Night Stay"

4
24/04/2018

Loved the location, the price and the fact that the hotel was very new. What irked us was even though we requested a king on the top floor, none were available. It seemed to us that the staff never really looked at our requests at all before we pointed them out.

"Good Value"

5
24/04/2018

Nice place at a major factory outlet center with many dining options. Pleasant staff and rooms. The breakfast options were slightly better than average. A good value for the price paid. Easy on and off I-95.

"Good accommodations near 95"

4
22/04/2018

Looking for a stopover along 95 and found this Best Western. Near the Interstate and a busy shopping area with restaurants within walking distance (although no sidewalks). Hotel has deals with some local eateries for 10% off. Seems like a newer property, very clean and friendly staff. My room was adjacent to the elevator but very little noise; some chatter from rooms next door but reasonable. Comfortable bed, good Wi-Fi, bulk toiletries. No in-room safe but microwave and mini-fridge. Breakfast was basic with make-your-own waffles, hot items (eggs and sausage), breads, yogurt, juices and coffee. Ample seating area by front desk but food area somewhat cramped and can get congested with guests. Overall a good stay; would consider again if in the area.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hello there! Thanks for the great review of our property and staff! Lots of our guests like the convenience of the restaurants and shopping so close by. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon!

"Great hotel."

5
14/04/2018

This Best Western was very clean and well maintained. Upgrades were being made to the hotel however there was no debris, odors, or obstacles in the hotel that interrupted our stay. The front desk was well informed and professional. Breakfast was fresh and plentiful. A great value.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for the great review of our property and staff! We are glad you enjoyed your stay with us. We appreciate the feedback and hope to see you again soon!

"Great place and staff"

5
14/04/2018

Everything was great. The staff was awesome as was the breakfast. The rooms were clean. The location was convenient to everywhere I needed to go. I would stay here again without a doubt. I have no complaints.

"Smithfield Inn Best Western"

5
07/04/2018

Been staying at this Best Western for years. Great room price. Extremely comfortable room. Great indoor pool. Great free breakfast. When traveling from Florida to Maryland, the location off of I-95 is convenient and there are loads of restaurants and stores for shopping just minutes away. Can't beat this Best Western!.

"Clean and neat"

1
31/03/2018

Always stay here on our way south. Easy on and off; great staff, clean room, super good breakfast. Also in by a shopping mall, so if you have time in the evening, you can just walk to stores and shop. Very good ice cream shop right across the parking lot. DELICIOUS!!

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! We love hearing from return guests, we appreciate the feedback. We notice that you gave us 5 on everything and an on overall service you rated us a 1 was that an accident and if not please give a call to us so we can discusses any issues.

"Better than some BW PLUS hotel's we've stayed in"

5
31/03/2018

Great place to stop on return trip from FL. Excellent location with nice variety of restaurants to choice fromr. Very clean rooms and breakfast area. Rooms bigger than most BW hotels. Typical BW breakfast, fruit salad a plus. Even had cute towel animal in sink area. .Nice touch. Wiill definitely stop again next year.

"No pets!"

5
30/03/2018

The main reason we stay there is that this hotel is pet free! I love dogs and cats, but not in a hotel. This hotel is clean, the girls at the desk are friendly. We stayed there many times within the last few years.

"Business lodging"

5
27/03/2018

This is a nice Best Western location. Very clean, and we received good value for our rate. The brand is one we look for generally as the chain is pretty dependably good in their price range. This location is one of the nicer ones.

"Great stay in Smithfield"

5
25/03/2018

Check in was great. Brittany was very nice, pleasant and helpful. It was quiet and comfortable. Breakfast selection was ok. Eggs and sausage a little dry. Overall, good selection. Easy checkout the next morning.

"good overnight stop"

3
23/03/2018

We stopped here after a 9 hour ride from Florida on our way back home. There are a good number of places that you can walk to for dinner which makes it a plus. We didn't want to drive any further. The room was typical. The bed wasn't the best nor was it the worst. The check in was very easy; we had a reservation. Check out was also a breeze. We would consider staying here again as a stop over.

"Excellent Value"

5
21/03/2018

Great place to stay. Clean and very comfortable lodging at a great value. Plenty of restaurants and shops all within walking distance. The staff was courteous and friendly. The breakfast room was well presented and stocked. Overall great experience.

"Harley-Davidson friendly"

5
19/03/2018

If you are on your way or coming from Daytona Beach bike week this is the hotel you want to stop and spend the night at trailer parking ,bike wash friendly staff quick check in clean rooms all kind of places to eat within walking distance and a bar pool table close by so you could have a couple shots of Jack Daniels quick check out breakfast before you leave OK.

"Tired of Driving needed to stop for night"

5
19/03/2018

We needed a quick stop for the night. We had been driving for hours 6 year old and 14 year old need to burn off some energy indoor pool was clean and fitness room was clean, rooms were clean staff very nice.

"Traveling"

3
16/03/2018

Could hear person coughing in adjoining room. You could also hear toilet flushing in other rooms. Bed was very comfortable but the internet was a little slow. Breakfast offering was decent with very good seating area.

"Great place to stay in a great location."

5
05/03/2018

Enjoyed my stay at the Best Western Smithfield hotel. Was checked in by Danielle who was very informative about where to eat and general knowledge about the area. Danielle also informed me that some of the local restaurants offer a 10% discount to hotel guests. This hotel is in a great location with many restaurants, gas stations, and hotels.

"Great, clean beds"

5
28/02/2018

Nice clean room, close to so many restaurants. We walked across the parking lot to a great movie theatre and spent the evening there! Everyone was very friendly. If you are look8ng for great value for your money, this is the place.

"Poisitives outweigh negatives"

4
28/02/2018

Quiet place for good night sleep when traveling. Nice location for choice of restaurants/shopping for needed items! Breakfast fine. One negative was rug in room 222 in much needed cleaning/shampooing.

"Smithfield NC Best Western Plus"

5
20/02/2018

Complimentary breakfast was outstanding ! Eggs, bacon, waffles, fruit,cereals etc. Very clean and neat. Rooms were also clean and neat. Nice place to stay and near to I95. Staff were friendly and helpful. AAA discounts.

"Clean hotel"

5
04/02/2018

We stayed here on our way back home from Florida. They are very friendly the hotel is clean and comfortable. We will stay again. Stores and a few restaurants around. It's quiet we did not go in the pool as it was late. Breakfast was ok

"Great place to stay"

5
01/02/2018

This BW was clean and odor free. Water drains worked great in sink and shower. Definitely consider staying here when in the area. Staff was accommodating and the place was extremely quiet during the night.

"Comfortable, quiet and very handicap friendly."

5
20/01/2018

We enjoyed a very comfortable stay in our large, spacious room with fully accessible bathroom, just as we requested. The lobby and breakfast areas were also easy to move in. The staff is friendly and helpful. We loved the full breakfast bar that was very clean and well stocked. The location is convenient with many good restaurants nearby. We will be back again.

"Hotel stay-Smithfield"

5
20/01/2018

One of the nices,most comfortable and inviting places to stay. Especially suprised as it is on an exit off I-95 and usually these hotels are one "nighters". But it is apparent the owners/managers care.

"All around good stay"

4
19/01/2018

This is a clean well kept hotel. rooms are a good size and well appointed. Beds were comfortable all be it a little hard for my taste. Have stayed here in the past and had a good breakfast. This time around found the eggs a little rubbery. I would prefer if they went back to the scrambled eggs. One heads up, the access to the hotel is a bit confusing at the round-a-bout.

"Perfect"

5
15/01/2018

This is why I love TripAdvisor! Would never have found this place or stayed here if using a regular hotel site. Traveling from FL to PA and needed a quiet clean place. User comments led us here. Extremely clean, huge rooms, great breakfast, terrific service, and best of all is their "good neighbor policy", posted in the rooms. They ask that folks after 9pm observe quiet time, with no door slamming, no congregating in halls, etc. This is such a great idea and we greatly appreciated it. Beds very comfortable, safe location, Starbucks very nearby. A perfect stay! Special thanks to Viola for being so kind and saving us a quiet room! Will stay again!

"Nie evening, great sleep"

4
13/01/2018

Simple and clean as usual. Room was big and barhroom was modern. Was able to go to Buffalo Wild Wings next door late to get decent meal and a drink before heading to bed. Will stop here again when in town again.

"Great rest stop"

5
12/01/2018

It was very clean. The employees were very friendly and the breakfast was hot and delicious. It was located right next to the highway so it was very easy to get to. There are also a few restaurants nearby to eat at.

"Nice place for a break"

5
11/01/2018

We have stayed here now at least for 4 years on our way home from Daytona. Clean update facility. Lots of great stores nearby and restaurants . Nice pool and workout facility. Great breakfast included with your stay.

"Great place to stay"

5
11/01/2018

This Best Western is very attractively furnished and very clean! Good choice of breakfast and very pleasant check-in experience. We have already recommended it to several friends who will be on their way to Florida in the next two weeks and will want to stay along the way.

"Nice hotel, good value"

4
10/01/2018

Nice hotel with friendly and efficient check-in. Good breakfast. Reasonable price. It is located near several restaurants. We use this hotel every winter on our trips going south and returning on Interstate 95.

"Best Western Stay"

5
10/01/2018

Very satisfied with our stay. Room was clean and comfortable. Due to our age and some health issues we requested a room close to elevator to avoid a long hallway walk. There was no problem accommodating our request. We stay at this location annually on our way to Florida for the winter and would not consider staying anywhere else.

"Best stay at Best Western!"

5
09/01/2018

Were so pleasantly surprised & loved our stay at the Best Western in Smithfield, NC. We're travelling down to Florida as first time 'snowbirds and were so impressed with the amenities, cleanliness, & hospitality of the hotel.

"Family vacation"

4
02/01/2018

The staff was very nice and pleasant this is my second time staying at this location The coffee machine should be in a more open area it was very difficult to get to and people were on time of each other

"Great stay! Very clean!"

5
01/01/2018

Even though it was a quick overnight stay we were very comfortable and treated with great customer service. Wish we could have stayed longer. Will definitely stop again on our way to visit our family at Shaw, AFB.

"Overnight quick stay"

4
31/12/2017

Stayed here for one night picking the location as it was near the outlets that I was visiting as I passed through NC. Friendly reception welcome and room was large and clean. Bathroom and room well equipped with amenities - coffee machine was good for example! I had a little of the free breakfast the next morning but didn't like much of what was on offer. Ended up with a little oatmeal. Nearby are restaurants for dinner you could walk to.

"Great place to stay"

5
30/12/2017

Great place to stay. Have stayed many times when traveling between Florida and New Jersey. I would highly recommend Smithfield Inn. Staff is always friendly and very professional. There are places to eat and shop close to the Inn.

"Long term memory"

5
28/12/2017

We arrived on the 19th of December and were given the same room we had 3 years earlier. The room, amenities and services were all excellent. We were provided hand written directions to a cvs pharmacy.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We are glad you had a great stay with us and we hope to see you again soon!

"Clean Hotel, Value Price"

5
26/12/2017

We needed a place to stay on a recent trip to visit family, and this hotel was perfect for that. We booked two rooms, one with two queens and one with a king bed. The rooms were very clean, everyone was friendly, and the price was a good value. The kids remarked about all of the places in their rooms to plug in their electronics. Free breakfast with a friendly attendant was a great bonus.

"Very Good stay"

5
20/12/2017

Very clean, comfortable and excellent staff. Best Westerns New Look is much more than "skin deep" this Hotel chain has come a long way since my last stay. will look for a Best Western going forward as well.

"Great Hotel"

5
19/12/2017

Had no problem checking in. Everyone was friendly. The room was very nice & big. The bathroom was good size as well. The breakfast was delicious with a variety of items. I would definitely recommend this hotel.

"Good stop over Hotel"

4
18/12/2017

Very good stop over hotel. Beds are very comfortable and staff is very good. We needed to get on the road (weather) so we did not try breakfast. Close to all kinds of shops, restaurants, and Starbucks.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review of our property and staff! We are glad to hear you had such a great experience at our hotel. Maybe next time you can stay for breakfast. Hope to see you again soon!

"Great Hotel for an Overnight"

5
18/12/2017

My wife and I travel up and down the east coast quite a bit. We like to keep track of good hotels for layovers while traveling. This Best Western is one of those 'good hotels'. It checked all of the boxes. It's clean and comfortable, in a what appears to be a safe area, had a hot decent breakfast, reasonable price, the staff was nice not far from I95, and there are a few places within walking distance to eat or have a drink. What's not to love?

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review! We are happy to hear you enjoyed your stay with us. Thanks for the great review and we hope to see you again soon!

"Long term stay"

4
12/12/2017

Recently stayed here while I was closing on a home and didn't want to stay at a seedy location. The rooms were clean (cleaned daily) and accommodations were great with a pool, gym, business/tech room. The staff was very friendly and being that this was a long term stay and we have multiple children, the continental breakfast added an extra perk to our budget.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review of our property and staff! We are glad to hear you had such a great experience at our hotel. Hope to see you again soon!

"Nice Place"

4
09/12/2017

Great value for the money, very clean and quiet with a great staff. I always look for a good price for a one night stay and a few were a little less but none as nice. This will be my go to hotel in the area. The beds were very comfortable and the pillows were spot on. A lot of great dining and shopping only blocks away and easy access to the interstate 95. I will recommend this place to my friends and family.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review and recommendation! We are so glad you had a enjoyable stay with us. Our area does have plenty of restaurant options and shopping. We look forward to seeing you again soon!

"Great place to wait out a hurricane"

5
06/12/2017

This is the hotel we always stay at when we are heading north from Florida to Pennsylvania and New York. It is quiet, clean and well maintained. Never had a problem. Will be heading north in the near future and will stay here again. This hotel is a great place to wait out a hurricane if the need ever arises.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to write a review. It is great to get feedback from our regular customers. We are so glad to hear you had a enjoyable stay with us and look forward to seeing you soon!

"Nice clean hotel."

4
04/12/2017

Very clean rooms. Nice breakfast. Would stay at this hotel again. Location right off highway. Beds were so comfortable and bathroom very clean. Nice hotel for price. Breakfast was continental but lots of choices and everything fresh. Make your own waffles.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you so much for the great review! We are so glad to hear you enjoyed your stay with us. We look forward to seeing you again soon!

"Great Service"

5
03/12/2017

We stopped at this motel and found a helpful clerk and booked a room for the night as we were travelling from Florida home to Canada. The room was great, the staff we excellent and there was several choices for dinner within walking distance. The normal breakfast time was 6:30 and when the employee on duty seen us loading he prepared the hot breakfast without us asking and had it ready at 6:00. What really great service.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review of our property and staff! We are glad to hear you had such a great experience at our hotel. Hope to see you again soon!

"Best Western Reivew"

5
01/12/2017

Room was ready when I arrived. Easy Internet access. Goo Breakfast. Did not use the fitness area. Bathroom was clean and bed was comfortable. Quick access to the highway. The only thing lacking was the coffee. I ended up at Starbucks (100 yards away)

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review! We are so glad that you had a enjoyable stay with us. We hope to see you again soon when you are traveling in our area!

"One Night Stop Over"

5
27/11/2017

Awesome price for my stay over at this Best Western. Lots of diners near by and the price was reasonable. I did hear a few trains go by. Probably because my room faced that way and I am a light sleeper. My wife didn't hear anything.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there, thank you for choosing our hotel, and taking the time to write a review! Lots of our guest like the convenience of the restaurants so close by. We are so happy you had a good experience at our hotel. We hope to see you again soon if you are traveling in our area!

"Excelleny hotel and customer service."

5
27/11/2017

Great accommodations , very reasonable pricing, great location. Breakfast was very good, nice selection and staff was wonderful. Second experience there, 1st visit was in 2014 and still a quality experience.

"Just passing through NC"

5
25/11/2017

Good price and clean rooms. Comfortable for our family in route to our family vacation. Hot breakfast was provided and was a good variety for breakfast. Would definitely stay here again next time we'd need a place to stay.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us, and took the time to enjoy our breakfast. Hope to see you again soon!

"Very Nice Place"

4
24/11/2017

Beautiful rather new hotel. Fantastic breakfast offerings. This was the only place on our two week trip that offered tropical fruit salad which was a very nice change of pace to the usual hotel breakfasts. Very clean accommodating room. Great employees and friendly service. Great value for our stay.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! Our hotel is about 13 years old, we try to keep the hotel as up to date as possible. Glad to hear you enjoyed your stay with us. We look forward to seeing you again soon!

"Thanksgiving"

5
23/11/2017

Checking was well handled. Room was clean, common areas were clean, breakfast area was clean and well presented..all personnel we had contact with were polite. Overall this property was well maintained.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review of our property and staff! We are glad to hear you had such a great experience at our hotel. Hope to see you again soon!

"Impressed!!"

5
22/11/2017

Wow!! I was very impressed with this hotel. It was very clean inside and outside. The bathroom was very clean and the room was spacious. Everyone was courteous and friendly. Plus a received a discount with my coupon. Very quite and comfortable beds.

"Good hotel"

5
17/11/2017

Nice, clean hotel. Just stopped on the way home so just a quick overnight. We really enjoyed the hot breakfast. All the staff were very friendly and helpful. The neighborhood was good, with numerous restaurants to choose from within walking distance.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you so much for the great review! We are so glad to hear you enjoyed your stay with us. We hope to see you again soon!

"Travel back from Florida to RI"

3
17/11/2017

This was out 1/2 point between Florida and R.I. needed a place to stop overnight. Room was very clean. Easy check out. Just no large sitting chair in the room. Should have asked for a different room at check in.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We are glad you enjoyed your stay with us and found your room clean. We appreciate your feedback and hope to see you again soon!

"Nice property in a safe well lit area with nearby shops/restaurants"

4
16/11/2017

A very nice property that lies in a safe area loaded with restaurants, outlet stores, and other motels. The property is very well kept and the rooms nicely appointed. We were amazed to learn that it was 13 years old. Walking distance to several restaurants/bars. The staff is top notch from the desk clerk to the folks working the breakfast. The latter is adequate--with the exception of the eggs. They were indescribable. The other items, sausage, toasts, cereals, waffles, etc. were good--but the eggs--pretty much inedible. We heard other patrons say the same. Substitute scrambled, hard boiled (anything!) and the breakfast is SO much better.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hello there! Thanks for the great review of our property! We try to keep the hotel as up to date as possible. Lots of our guests like the convenience of the restaurants and shopping so close by. We are happy to hear that you enjoyed your stay with us. We will look into our other options for eggs. We hope to see you again soon!

"Smithfield Best Western, nice stopover."

5
14/11/2017

The folks at Smithfield BW were able to accomodate my special requests for little walking with a smile. Breakfast was very good, and the coffee was great. The woman in charge of the breakfast area was so very nice, andshe kept everything well-supplied. I wish I could remember her name to give her special recognition; she is also a nurse.

"Front desk hospitality says it all!"

5
13/11/2017

Danelle checked us in at BW Smithfield. She has a great personality and huge smile. It started our stay off on a warm, nice note. The rooms are clean. The location is terrific to nearby restaurants and stories. Price is right. And rooms are clean. Great breakfast too!

"Exceptional"

5
12/11/2017

Very enjoyable stay with a clean room and restaurants nearby. The staff was exceptional both at check-in and in the morning for the complimentary breakfast. After a long day on the road it was a welcome respite.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
We are so glad you enjoyed your stay with us. Our area does have plenty of restaurant options and shopping. Thanks for the great review and we hope to see you again soon!

"Just what I expect"

5
08/11/2017

The room was spacious, clean, and safe. Towels were soft, air conditioning worked well. Breakfast was good. Eggs and sausage, yogurt, fruit, waffles, plenty! Complimentary newspaper and cookies at checkin.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review and choosing our hotel! We are so glad you enjoyed your stay with us and had a good experience. It is our goal to offer a clean and comfortable room to all of our guests. Hope to see you again soon!

"Wonderful hotel"

5
06/11/2017

The staff was friendly, the room was very clean, beds comfortable and breakfast was delicious. Staff made restaurant recommendations with discounts. Would recommend to all. Did not use pool facilities but looked clean.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thanks for the great review of our property and staff, as well as the recommendation! We are so glad you enjoyed your stay with us and we hope to see you again soon!

"Good value and clean property"

5
06/11/2017

We stay here often and are never disappointed. Many restaurants to choose from within a short walk of the hotel, many have a discount if you show your key. Breakfast is OK at best, something they need to work on.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We appreciate feedback from all of our guest, especially from our return guests. Glad you have been pleased during your stays with us. We like to know that you are receiving consistently pleasant experience. Hope to see you again soon!

"Frequent Travelers"

5
31/10/2017

Consistently Great Service at this Smithfield NC location. Receptionist very helpful. Plan to continue stopping by this Best Western Hotel on our travels. Many good restaurants and shopping nearby. Fresh cookies in lobby.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to write a review. It is great to get feedback from our regular customers. We are glad to hear you had a wonderful experience and hope to see you again soon!

"Great experience"

5
27/10/2017

Great experience for the price. Staff very helpful. They even called to make sure the room was up to my expectations. Bed was hard and you could can feel the springs. Plenty of pillows. Room was very clean

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank your for choosing our hotel and taking the time to write a review! We are so glad to hear you enjoyed your stay with us. We hope to see you again soon!

"Great Place to stay"

5
25/10/2017

One of the best. Reasonable rates, clean, helpful staff all made this stopover a real rest! Close to shopping, theaters, .and right off I-95. On our way back from Florida. We stayed at other Best Westerns on this road trip but none compared to this one.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hello there! Thanks for the great review of our property! We are glad to hear you had a good experience at our hotel. Hope you can stay with us again sometime soon.

"Review"

5
23/10/2017

Better than the Holiday Inn Express and a lot cheaper rate. Breakfast was awesome. Offer Belgian Waffle maker. Nice beds. Easy access to the area and I-95. Offered local discounts to restaurants around the hotel. Did a call to room to check on your room conditions. Very Professional staff and workforce.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for the great review of our property and staff! We are glad you enjoyed your stay with us. We appreciate the feedback and hope to see you again soon!

"A relaxing stopover"

4
21/10/2017

I stopped for three nights here to relax and recharge the energy cells, it was about right for the job. The staff (all o them) fall over themselves to ensure your stay is great. There is a distant railway track some distance away and you can hear the sophorific sirens as the trains cross the roadway, far enough away that that is about all you hear. My one down sider is that the room (224) that I was assigned a previous "guest" and spilled a cup of coffee over the desk area and this really requires shampooing.

"Family Business"

5
19/10/2017

We stayed in another hotel in Fayetteville on our way up to NJ. We saw the Best Western when we stopped to have breakfast. We decided on the way home to spend the night. Best decision we ever made. It will be the place we will stay at when we have to go to NJ.

"First time staying in Smithfield, and picked the best hotel off the exit. "

5
14/10/2017

We stayed here while traveling north on I 95. We decided to pull off the Smithfield exit and pull into Best Western. We were given a great rate with AAA for the one night, and the lady at the front desk was very nice and helpful. We were in Room # 213 which was very clean and the beds were comfortable. We slept great. This hotel features free WiFi as well as a nice free breakfast with lots of options. If we ever have to stay in Smithfield again, we will defiantly stay here.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review! We are so glad that you had a enjoyable stay with us. We hope to see you again soon if you are traveling in our area!

"Very nice hotel"

5
11/10/2017

This is a very nice hotel. Rooms are very clean and comfortable. Lobby is well maintained and clean. The outside appearance is well maintained . There is a large eating area and the breakfast menu is of good quality.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
We are glad to hear you had a enjoyable stay with us, and found your room clean and comfortable. Thank you for the great review! Hope to see you again soon!

"Wedding weekend"

4
10/10/2017

Our second visit to this hotel. It was as clean and nice as previous trip. Staff was very helpful. Place was clean and comfortable. We plan to return. Lots of places to eat nearby and hotel had discounts at a few places. Convenient to interstate.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We love hearing from return guests. Glad you enjoyed your stay with us. We hope to see you again soon!

"95 on 95"

5
08/10/2017

We have stayed at this facility numerous times. We have never been disappointed. By the way, I called this 95 on 95 because the exit to the Best Western is 95 on I 95. At my age, I need all the help I can get to remember things.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We are so glad that you enjoyed staying with us again. We always appreciate feedback from our return customers. Hope to see you again soon!

"Overnight Sray"

4
07/10/2017

The Best Western in Smithfield. North Carolina is a well situated Hotel. Just off Interstate 95 (Interchange 95) is has a couple of Malls nearby with many well known stores for shopping during the travel, plus eateries. Overall, the premises is neat and clean both outside and inside. We found the room inviting and clean, and the beds very comfortable. The design of the luggage cart was good as there was a barrier around the perimeter of the cart to prevent the cart from physically going into a Room. This in turn prevents, or prevented, an individual customer from "Hogging" the Cart for His / Her personal use.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! We are happy you found your room to be clean, and comfortable, as those are our top priorities. You are right we do have plenty of shopping and restaurant options, hope you got to take advantage of the discount at one of the restaurants. Hope to see you soon!

"Stayed here twice"

5
05/10/2017

Wonderful stay wonderful clean comfortable rooms good staff great wi-fi great tv and tv channel selections.I am pleased two times both my stays and will make it a point when traveling on I-95.Also if you must leave early before the breakfast buffet they have courtesy bags with bottled water a fruit and granola bar an ice little addition

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! We love hearing from return guests, we appreciate the positive feedback. We are so glad you have been pleased during your stays with us. Thanks for the great review, hope to see you again soon!

"Always a pleasure !!"

5
03/10/2017

We generally try to stay at this Best Western when traveling south from Pennsylvania. The rooms are spacious and clean; the staff are friendly and efficient; the location ( just off I-95 and near many shopping and restaurant choices ) can't be beat, and the value is exceptional. We highly recommend this hotel to all.

"Fantastic stay! Right off the highway in an area with everything!"

5
01/10/2017

On a trip up the east coast, we stopped here for the night. Located right off of the highway and around plenty of food and gas establishments, this was a perfect place to stop off for the night. Everything with our stay was great. Check in was easy and the staff was pleasant. The room was updated and clean. It had a fridge and microwave. The bed was comfortable, shower was ample sized and since our room was on the back, it was very quiet. The parking was very well lit too! We didn't stay breakfast, but it looked like there were plenty options! We would absolutely stay here again!

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review. We are so glad to hear you had a enjoyable stay with us. Thanks for the great review and we hope to see you again soon!

"Exceeded my expectations"

5
21/09/2017

Coming from Las Vegas - Hotel capital of the United States - we have had some great rooms when we do a "staycation." We have always stayed at Best Westerns in our travels but this was the first time we went to a more rural area since we had a family memorial service in Kenly, NC. This hotel met (and exceeded) or expectations with a comfortable room and friendly staff.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for the great review of our property and staff! We are glad you enjoyed your stay with us. We appreciate the feedback and hope to see you again soon!

"Good value"

4
10/09/2017

This is very conveniet location while traveling the 95 corridor. Hard to beat the bang for your buck, nice facility, nice people. Hotel is located close to a good selection of restaurants, so that's always a bonus.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for the great review of our property! We appreciate the positive feedback about our hotel. It is our goal to offer a clean and comfortable stay at a good value for all of our guests. Hope to see you again soon!

"Nice hotel"

5
08/09/2017

Great location. Very clean. Bed very comfortable . Staff was friendly. Good parking. Very quiet at night. Restaurants all around location along with a movie theater and an outlet mall. Breakfast so so.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review of our property and staff! We are so glad to hear you enjoyed your stay with us. Lots of our guests like the convenience of the restaurants and shopping so close by. We hope to see you again soon!

"Nice Hotel"

5
07/09/2017

I have stayed here before. The staff is always friendly. The rooms are a nice size and clean. The breakfast area is clean and organized. Nice selection of food. I will stay here again. Convenient to I965.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We are so glad that you enjoyed staying with us again. We always appreciate feedback from our return customers. Hope to see you again soon!

"Our go to"

4
05/09/2017

This is a very convenient location to everything with new accommodations and friendly owners always on premise. My fiance and I enjoy staying here because of the ease of it all. Breakfast could be better and their check in policy is a little annoying because if my fiance beats me there and its in my name hes stuck waiting on me, though we are regulars. Always things going on in the area with shopping and the small towns and if you want a jacuzi suite book early

"The perfect anniversary trip"

5
03/09/2017

The entire operation of the hotel was perfect. Easy check in, good TV reception and WiFi. The beds were very comfortable and the room and bathroom were very clean.The breakfast was excellent. Best location BW has.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thanks for the great review of our property and staff! We are so glad that you had a enjoyable stay with us. We hope to see you again soon if you are traveling in our area!

"Great stay and convenience"

5
02/09/2017

Clean and neat hotel. Situated in a great spot for dining. Shopping amd activities. Convenient to 95. Great staff and comfortable rooms. Good amenities. Staff was helpful and gracious. Offers a nice discount card for area dining and shopping as well

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hello there! Thanks for the great review of our property and staff! Lots of our guests like the convenience of the restaurants and shopping so close by. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon!

"Good one night stay"

4
02/09/2017

Nice stop for one night. Good breakfast, clean and staff very friendly. Good location. Security does need to tighten up in making sure others keep volume down after midnight. I was awakened a few times by loud noise, even at 2:30am. Lady tending to breakfast did a great job!

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to review our property! We are sorry you had some issues with noise. Anytime you have any issues please inform the front desk staff at the time, even if it is 2 or 3 in the morning so we can resolve the issue as soon as possible. I hope that you will stay with us again in the future.

"Very good option for quick stop."

5
30/08/2017

The room includes all needed stuff. Bed is very comfortable. Including even equipment for persons with reduced mobility (it was not our case though). But what really impressed me was the attitude of their personnel. It was my las of a series of 5 BW in a week. And I can say that by far they were the most gentle of all. It really looked like they wanted to have us a pleasant stay. I sincerely thank it.

"Travel stay over"

5
29/08/2017

My family and I love this travel destination. Perfect distance from NJ to South Carolina. To avoid driving all night and messing up the first day of a vacation. Price is right always friendly and clean. Wonderful breakfast and such a sweet lady making breakfast great in the morning.

"Florida Drive through rest stay"

4
28/08/2017

I stayed here on my way to a Florida and then coincidentally have on my way back home to NY. Rooms were clean and breakfast was convenient and a plus for me and my family. I plan on coming back here next year.

"Large Spacious Rooms"

5
27/08/2017

We have stayed here about 6 times over the years and I am still amazed at the size of the rooms. Our 2 Queen bed room was about 15 x 30 and the tiled floor of the bathroom was 6 x 7. This is a large room. My only complaint is the set up for the breakfast. There is plenty of sitting space, but the food is in a corner which makes it crowded and difficult to access. If they put tables in the alcove where the food is and set up the food along the long wall it would be more easily accessible for guests.

"Nice stay"

4
23/08/2017

Clean, spacious rooms, night front desk wasn't the friendlyist but overall good place to stop overnight. The area is great too. Very convient. Lots of shops, restaurants and very excessable to the highways

"Jewel of a hotel"

5
19/08/2017

This hotel sets the stage for what all hotels should be. For I travel quite offen and can say my experience from many other hotel are not so pleasing. This hotel met my basic needs, priced well and a overall nice room.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review. We are so glad to hear you had a enjoyable stay with us. Thanks for the great review and we hope to see you again soon!

"back at "Grandma&Grandpa's Hotel""

5
15/08/2017

Several years ago our son & family were stationed at Seymour Johnson, we stayed Smithfield BW many times. Goldsboro BW is just bit more $$ so we came back to Smithfield. Always clean and comfortable. At checkout gentleman at desk reminded me that copy of receipt would be emailed, made me feel like getting copy then was a chore. Didn't know when I would check email, so opted for hard copy. Accessibility was very good for husband, disabled by stroke.

"Best Western Reniew"

4
15/08/2017

Hotel met all of our expectations. We were just looking for a convenient place to spend the night while traveling. Hotel had signs along the interstate highway, but was not easy to find. GPS confused us also.

"Make this hotel your number one stop."

5
14/08/2017

I will contiinue to stay here at least yearly it is very convenient right off 95 and the staff is very helpful and friendly. The rooms are very clean and beds very comfortable we had a very nice breakfast from fresh fruit to delicious waffles. I am a big coffee drinker and it is available 24 hours

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thanks for the great review of our property and staff! We are glad to hear you had such a great experience at our hotel. We appreciate the positive feedback and recommendation. Hope to see you soon!

"Great place to stop off and relax"

5
09/08/2017

The rooms were very clean. Beds were comfortable and the breakfast buffet was far better than many we have been to in the past year. We would return when we are in this area of North Carolina again. The staff was friendly and helpful especially Delores at breakfast.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for your generous review of our property. We are glad you enjoyed your stay with us and we hope and we hope to see you again soon.

"Good Hotel with a good price"

4
08/08/2017

This is the third year in a row we have stopped here on our way to Florida. As in past years the staff our extremely friendly on check in and check out and truly make you feel welcome. The hotel is always clean and the morning breakfast has hot and continental items that are fresh. Will continue to stay here if they continue with the the quality. The only negative is the roads around the area are a little complicated with an odd traffic circle that can be confusing, and GPS does not really help.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for your kind words and awesome review! It is great to get feedback from our regular customers. We are so glad you have been pleased during your stays with us. We like to know you are receiving a consistently pleasant experience. Hope to see you again soon!

"Mini family vacation"

4
08/08/2017

This was our second year staying at this Best Western and it was great! The room was very clean and up to date and the beds were comfy! The breakfast was pretty good and the pool was great! Good location and

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We are pleased to hear that you have been satisfied during your stays at our hotel. We hope to see you again soon!

"Great hotel off of 95"

5
07/08/2017

Perfect place to stay off of I-95. Rooms are spacious and clean, breakfast is presented nice and in a clean area. Pool is always clean. We stay here every year on our way back from Daytona. Nice area to eat and shop

Mike P, Manager at Best Western Smithfield Inn, responded to this review
We love hearing from return guests, we are so glad you have been pleased during your stays with us. We appreciate the positive feedback. Lots of our guests like the convenience of the restaurants and shopping so close by. We look forward to seeing you again soon!

"Was nice"

3
01/08/2017

This place was nice and in a good area but for that price I would expect something nicer. If they dropped there prices I would recommend this place to anyone visiting the area. They are in a prime location for Smithfield but there are nicer hotels around that are the same price or cheaper.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for taking the time to write a review and choosing our hotel. We are sorry that you feel the price is above what you expected for the room. We are in the process of renovating all the guest rooms, as well as the rest of the hotel. We hope that you stay with us again in the future.

"Great location right off 95"

5
01/08/2017

Very friendly staff, comfy beds, great location. Front desk person not only gave me a discount card when I mentioned we were meeting friends for dinner, she gave me one for them too. It was nice having a good place we could eat at without having to get back in the car after a nine hour ride.

"It was good."

5
31/07/2017

The only problem I had was the room had an odd odor. Not sure what it was. We spray some room deodarizor and that helped. I know the hotel can't control the roads, but the center the hotel was in was confusing to navigate.

"Comfy stay"

5
30/07/2017

Danielle at the reception desk was extremely cordial and made you feel very welcome. The room was very clean and the bed comfy. The wifi was easy to get into and strong enough to keep us in it without kicking us off.

"Best says it all "

5
27/07/2017

Needed a place to stay,and can rely on Best Western ,al though some just need a tune up.Leaving from Deland Fl to visit my wife sisters were she found them from Ancestry.She been looking for them 25yrs.So we stopped in Smithfield at the Best Western.Was greeted with a smile and we got our room,from that,walk in and you can see up grades being down,no smell,new lights being installed.We went to our room,and it was clean fresh smell,I had a handicapped very clean,no signs of mold.I would definitely stay again.This Best Western is just plain,not a plus or premium hotel.So when your going in that town,stay at hotel.Hats off to manager and super staff,Thanks a good night stay and breakfast.

"Wonderful experience"

5
27/07/2017

We stayed at Smithfield, NC two nights at the Best Western. Check in was quick and easy as well as check out. Room was very large and clean and breakfast was great. The bed was extremely comfortable. We stay here every trip to South Carolina. All staff was very friendly and polite and eager to assist. At this location you are close to everything.

"Great for family"

5
27/07/2017

Very clean well taken care of property. I have seen the complete opposite down south. But this was an affordable quiet place to stay. Would stay again. Front desk staff polite. Free breakfast and HBO.

"Great place to stay with family"

5
25/07/2017

Plenty of restaurants, movie theater near by, very nice room. Comfortable and made you feel at home. Great place to stop over on the way home. I would have liked to stay more nights if we had the time.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review! We are so glad that you had a enjoyable stay with us. All the restaurants in the area make this a easy stopping point. We hope to see you again soon when you are traveling in our area!

"Clean"

5
17/07/2017

Always enjoy our stay at this hotel. It's a good stopover on our way to and from Florida. The room is clean. All the channels work on the TV and the breakfast offered was reasonable. We will be sure to stay here on our next trip south.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We are so glad that you enjoyed staying with us again. We always appreciate feedback for our return customers. Hope to see you again soon!

"Nice place"

4
17/07/2017

Easy off/on from route 95 as we were heading south. Lots of shops nearby to browse through. Many choices of food, both fast food and sit down dinning. Pool was great entertainment for the kids. Breakfast was good. Enjoyed making waffles.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review! Lots of our guests like the convenience of the restaurants so close by. We are happy to hear you enjoyed your stay with us. Thanks for the great review and we hope to see you again soon!

"Passing thru"

5
13/07/2017

Our family stopped here for the night to sleep, just passing thru the state. The night auditor gentleman was very nice, fast check in. Rooms were large with two queen beds. Free continental breakfast.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We are glad you enjoyed your stay with us. Hope to see you again soon!

"Unhappy guest"

2
12/07/2017

Rooms not up to expectation. Cheetos under the table in the room and some sticky spots of something that looked like Sprite or something on the bathroom floor. I never go without bootie socks in any hotel room, but when I went into the bathroom I stuck to the floor in spots. Noise was ridiculous. The breakfast they served, if you can call it that, is cold microwave eggs and sausage you could build a rock garden with. Not a good place.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for taking the time to review our hotel. It is our goal to offer a clean, comfortable, and fresh room as soon as you check in. We do take guest satisfaction seriously and immediately address issues as we are notified. In the future, anytime you have any issues please inform the front desk staff at the time so we can resolve the issue as soon as possible. I hope that you will stay with us again in the future.

"Just ok"

3
10/07/2017

We stayed there on the way from Florida. This hotel was clean and it was only only one positive thing. Breakfast wasn't impressive- we had way better quality food in the similar places, uncomfortable beds and very thin walls that you can hear everything, smelly heavy humid air in the room,loud air conditioner. This place had good reviews that why we choose to stay there, but it wasn't anything special about it

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to review our property! We are sorry you did not have a good experience during your stay. Anytime you have any issues please inform the front desk staff at the time so we can resolve the issue as soon as possible. I hope that you will stay with us again in the future.

"Recent Visit"

5
10/07/2017

The hotel employees were excellent. The motel was in great condition and and a great place to stay for the night. The breakfast was good. Check in was smooth, even without having a reservation. Would recommend this motel if you are looking for a place to stay while at the outlet shops in Smithfield, S.C.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thanks for the great review of our property and staff! We are so glad that you had a enjoyable stay with us. We hope to see you again soon if you are traveling in our area!

"Nice clean hotel in a great location"

4
09/07/2017

Stopped here on the way to Florida. Hotel is right off I-95. Comfy beds, rooms were nice and clean. Pool was OK. Great location, lots of restaurants, a movie theater and outlet mall. Would stay again.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thank you so much for the great review! We are so glad to hear you enjoyed your stay with us. We hope to see you again soon!

"Great price"

5
06/07/2017

We stopped and got a great price, nice clean room, comfortable bed. Good service, the usual hot breakfast, but good hot food. Will definitely stay here again when in area. If looking for reasonable price room, stay here.

"BEST EVER!"

5
02/07/2017

LOoks like brand new beautiful three story hotel ! Best Value I've ever had! Wonderful amenities and Luxury at a bargain price. Feels like your at a luxury hotel that would cost hundreds more, and a helpful staff as well

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! We are so glad to hear you had a enjoyable stay with us. It is our goal to offer a clean place to rest at a great value for our customers. Thank you for the great review! Hope to see you again soon!

"Enjoyable Stay"

5
01/07/2017

We stay at this Best Western Inn at least once a year on our trip to Vermont. Employees are always very kind and helpful. Our room is always clean, well stocked and our queen beds are comfortable. It's a very nice place to stay with many restaurants and shopping in the area.

"Always a good stay"

4
26/06/2017

This hotel sits off I-95 so you do not get the road noise and is always clean and comfortable. The staff is always friendly and helpful. Breakfast could be a little more expansive but is adequate and filling. We like the area to stop since there is shopping for something to do until bedtime. We at at the Mayflower Seafood in Smithfield proper and it was good if you like seafood and alot of it. We order the small shrimp basket dinner and two plates to share.

"Very comfortable"

5
26/06/2017

The room was very clean, I'm OCD when it comes to hair everywhere and cleanliness.i looked for it... none. It definitely met my standards and the breakfast was way more than i expected, that alone will have me coming back. The lady cooking the food is sweet and friendly, she washed her hands a couple of times while i was eating. The location is in a busy area (huge shopping center), but It was very quiet and i rested well for the three days i was there. The maid service was awesome as well.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
We are so glad that you enjoyed your stay with us! We do take pride in the cleanliness of our hotel and want each of our guests to have an enjoyable stay in a nice, quiet, and clean room. We look forward to seeing you again soon!

"Good location. Things to do and plenty of restaurants."

5
26/06/2017

It feels safe to stay there every time. Conveniently located to many stores and restaurants. The coffee is good and always available. Check-in using travel coupons is very easy. As is checkout. Sometimes, we have time for breakfast as well and it is good, with hot and cold choices. We will continue to choose this BC annually. Recommend it highly to others, who might also enjoy Outlet Center or movie house

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! We love hearing from return guests, we appreciate the positive feedback and recommendation. We are so glad you have been pleased during your stays with us. Thanks for the great review, hope to see you again soon!

"Way below BW Standards"

1
25/06/2017

While this hotel has a great location off 1-95 in Smithfield near the Carolina Premium Outlets, in a stretch full of restaurants and many other conveniences, the place itself really needs some attention. The lobby area is ample and comfortable, and indoor pool seemed nice enough (we were too tired to use it). But upon entering our large room, we were hit by an overpowering musty stench that as tired as we were (after a 10 hour drive) there was just no way we could just go to sleep in. We thought it might have to do with the fact that the A/C in the room was off and it was hot outside, or the filthy, and really disgusting look carpet in the room that looked contagious, so we turned it on full blast and went to get febreze. When we returned, the odor wasn't as pungent, but still noticeable enough that we nearly went through half a bottle of febreze to make the room bearable. Only then were we able to bear it and settle in. Even then, we never walked on the floor barefoot, and were glad we brought our own toiletries (the in room ones were so few and smelled terrible). During the night, the musty smell returned so strong it woke us up and again we had to febreze. We woke up extra early the next morning and left as early as we could. All in all, never again....

Mike P, Manager at Best Western Smithfield Inn, responded to this review
We appreciate you taking the time to write a review. It is our goal to offer a clean, comfortable, and fresh room as soon as you check in. We do take guest satisfaction seriously and immediately address issues as we are notified. We make courtesy calls after our guests check in to make sure everything is satisfactory with your room, looking back at our records looks like we did make a courtesy call to your room, and if you had advised us of any of these issues we would have been able to take appropriate actions. We've had the ac unit checked for any smells and they did not find any. Since you brought to our attention the carpet in the room, we are having someone come in and shampoo the carpet in that room. If you ever need any extra shampoo, lotion, etc. we always keep it at the front desk and can bring it up to you if needed. In the future anytime you have any issues please inform the front desk staff at the time so we can resolve the issue as soon as possible. I hope that you will stay with us again in the future.

"Overnight stop"

5
24/06/2017

Stayed in 1 bedroom King room with micro wave and mini frig. Room had a desk and chair and arm chair. Room was good size, clean and up to date. Bathroom had the best shower head ever! Rest of bathroom was also good.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
We are glad to hear you had a enjoyable stay with us, and found your room clean and comfortable. Thank you for the great review! Hope to see you again soon!

"Nice"

5
22/06/2017

Clean, quite, and friendly helpful staff. Multiple restaurants within walking distance. Shopping a short drive away if wanted. Overall very nice hotel, will definitely stay there again. It is just off the highway but far enough you don't here traffic going by all night.

"Best hotel"

5
21/06/2017

We really enjoyed our stay. The room was clean and fresh. Lots of items on the breakfast bar. Maids were very friendly The lobby is beautiful and clean. Enjoyed the exercise room. Close to restaurants.

"Very nice"

5
21/06/2017

Stayed here overnight. Very nice place. Comfortable bed, friendly staff, OK breakfast. After leaving and driving 150 miles I realized I had left my wallet in the room. Called and a staff member immediately went to find it and agreed to FEDEX it to me so I wouldn't have to drive all the back to NC. Wonderful customer service.

"Excellent As Usual"

5
17/06/2017

As with a couple of other Best Western locations, we stay here on a regular basis. It is clean, staff is pleasant and helpful and various restaurants are within walking distance. Fuel is convenient and the location is near Rt. 95.

"Stopover "

5
08/06/2017

This is our second time in two years that our travel has brought us here. Very clean hotel with friendly staff. Breakfast was good with a couple hot options. Parking lot is well lit, and there is virtually no road noise

"Location Location Location"

5
08/06/2017

My husband and I travel between Florida and Maine or NJ 4 times a year. This was the first time we chose Smithfield and the Best Western. We were very happy with both the accommodations and the location's proximity to 95 and restaurants within walking distance. It is our new stopping point in NC. Checking in and out was a cyber experience, all done via mobile app. Did not need service from staff during our overnight stay which means all our needs were met.

"Another great Best Western!!!"

5
07/06/2017

This hotel meets all the great standards that make Best Western our favorite hotel. Quality for the price. Friendly staff. Super clean, great beds and the best pillows ever!!! Very convenient to all Smithfield NC has to offer.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for the great review of our property and staff! We are glad you enjoyed your stay with us. We appreciate the feedback and hope to see you again soon!

"Still good"

4
01/06/2017

We have stayed here a few time in the past stopped by again. It is still very good. The staff is quick and friendly. The hotel is in good shape and has everything you will need for your stay. I will be back again.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We love hearing from return guests. Glad you enjoyed your stay with us. We hope to see you again soon!

"Smithfield"

5
01/06/2017

This is the third or fourth time I have stayed at this particular inn and I enjoyed my stay. It is in a great location for me when I am traveling north from Florida. I like it as it is about 500 miles from home and leaves me a short day (5-6 hours) to my daughter's house in Annapolis. I make this trip 2-3 times each year.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Thanks for the great review! We are pleased to hear that you have been satisfied during your stays at our hotel. We appreciate the positive feedback. Hope to see you again soon!

"Never disappointed"

5
01/06/2017

Always excellent New and improved breakfast since our stay last August bee live this hotel! Always stay here when heading North. Rooms are clean beds are very comfy. We look forward to ou trip north and our stay here ne t year!

"Enjoyed my stay"

4
31/05/2017

Stayed 3 days 4 nights. Other than a slight musty order in the hallway (second floor) the hotel met all of my expectations. Excellent sized rooms, huge and clean bathroom. Decent breakfast. Would definitely stay again.

"Great hotel"

5
30/05/2017

Hotel was nice and clean. Rooms were spacious, 2 doubles was perfect for our family of 4. Pool was perfect for kids to play, breakfast was nice. Several restaurants and outlets within walking distance.

"Super in every way"

5
23/05/2017

I had seen all of the positive Trip Advisor reviews when making my decision to stay here. We saw it all for ourselves when we got to Smithfield. The room, for being an I-95 stopover in a small town, was fabulous. It was at least 225-250 square feet. We had plenty of stretch-out room. The front desk greeting was efficient and pleasant. The room A/C was great. The fitness room was spartan, as most are, but I used some dumb-bells and did some stretching. The breakfast was standard as well, but hot things were hot and cold things cold. I would recommend this to ANYONE needing a place to say along 95 in North Carolina.

"Nice Hotel"

5
22/05/2017

Have been traveling a lot and have been choosing mostly Best Western locations. This is due to the chosen hotels being very clean and in good locations. Smithfield is right off I95 and the convenience to restaurants or shopping is walking distance. The hotel outside in great shape and same inside. I was greeted right away by a very happy face and was able to get a fresh cup of coffee in the lobby. My room was clean and comfortable. Staying again in July.

"A Great Rest Stop"

4
22/05/2017

Always stop at this Best Western on the drive north from Florida. The rooms are clean and spacious and the staff is very helpful. The breakfast is good with various items to choose. There are many restaurants in the area as well as lots of shopping if that's your thing.

"SMITHFIELD REVIEW"

5
22/05/2017

An exceptionally clean Best Western. The front desk staff was both professional and friendly. The express check out process made the final process amazingly easy. I will seek out this specific Best Western for my overnight stays during travels up and down I95.

"Clean, Comfortable, Convenient"

5
21/05/2017

My husband and I stayed here in order to attend the Wings over Wayne Airshow in Goldsboro. Everything was booked solid in Goldsboro so this was our next choice. We were very pleased with our stay.... the room was very clean, nice bedding, very comfortable mattress, lots of pillows (although we always pack our own since we like our flatter pillows), plenty of towels for two, excellent air conditioning, nothing smelled like tobacco smoke, convenient in-room microwave and fridge, easy checkin, quiet room, and the breakfast was adequate. We loved being able to walk to numerous places to eat - the San Marcos Mexican Restaurant was especially good. We would stay here again, for sure.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review. We are so glad to hear you had a enjoyable stay with us. We hope to see you again soon if you are traveling in our area!

"Comfortable and Convenient"

4
18/05/2017

This Best Western is right off I-95, in an area with many restaurants and outlet stores. Check in was a breeze. The room was clean and comfortable. The breakfast buffet was great with a good variety of items. This was our third time staying at this hotel.

"Excellent Plsace To Stay"

5
17/05/2017

This is a clean, quiet, comfy place to stay while traveling. Just add an indoor pool and a fitness room ( which they have), and free wireless, and it is a perfect restover. This place could easily be a BW Plus, but apparently, corporate has blinders on, for whatever reason. I have stayed in BW Plus locations that do not even come close to this place!!! Did I mention a great Breakfast buffet, complete with eggs?!!!

"Short stay"

4
12/05/2017

I was travelling to Georgia from New Jersey and stopped here for the night. The room was clean and very comfortable. The front desk clerk was friendly and quick check in and out. Lots of restaurants nearby.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
We are so glad that you enjoyed your stay with us. We do value the comfort of our guests and hope that everyone has a nice, restful stay with us. Thanks for the great review and we hope to see you again soon!

"Comfortable"

5
09/05/2017

Clean, quiet, comfortable and courteous and friendly and professional staff. Plenty of shops around and choices for dining. You can even get a percentage for discount on select restaurants. Perfect stay for a great price.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
Hi there! We are happy you found your room to be clean, quiet, and comfortable, as those are our top priorities. Our staff does their best to give everyone a warm welcome. You are right we do have plenty of shopping and restaurant options, hope you got to take advantage of the discount at one of the restaurants. Hope to see you soon!

"Best stay ever"

5
09/05/2017

Our stay was the best. Clean comfortable rooms. Price was right. Staff was pleasant and professional. Breakfast was average but okay for a quick start in the morning. The location of the hotel was easy to locate so is a favourite for us when trav like g.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
We are glad to hear you had a enjoyable stay with us, and found your room clean and comfortable. It is our goal to offer a clean place to rest at a great value for our customers. Thank you for the great review! Hope to see you again soon!

"Comfortable stay"

4
09/05/2017

Good value for the overnight stay ... to visit family. Good shower and mattress. Friendly staff. Only thing I noticed was the breakfast area closed about 9:20, which was 10 minutes early.breakfast lady was very nice, but seemed in a bit of a hurry to be done, although she did a beautiful job cleaning up.

"Great Place to Stop on a treavel"

5
09/05/2017

Very Good accommodation with an excellent service, very convenient location just what we need for our trip Good Breakfast to recharge the WIFI works perfect an overall great experience the front desk was ready and address every question very professional

"Best Westen Smithfield"

5
06/05/2017

This hotel is a regular stop when we go to Virginia ti visit family. It is always clean and staff is always friendly. And I feel I get a great value Would recommend this motel to anyone who would like to stay there.

Mike P, Manager at Best Western Smithfield Inn, responded to this review
We love hearing from return guests, we are so glad you have been pleased during your stays with us. We appreciate the positive feedback and recommendation. Thanks for the great review! Hope to see you soon!

"R W Becker"

5
01/05/2017

This was a very good stop. We will be with you again on our way back to Florida in October. Clean room,excellent service. Easy on and off highway. Good breakfast, hot food was hot and coffee was good. A highly recommended stay.

"Road trip"

5
26/04/2017

This hotel was lovely. The room, staff, and breakfast were perfect. Especially liked the location which allowed us to walk to dinner at the Texas Steak house, Starbucks (a real treat) and Cold Stone! My husband and I will definitely return!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review of our property and staff! We are so glad to hear you enjoyed your stay with us. Hope you got to take advantage of the 10 percent discount offered at Texas Steakhouse with your key card. We hope to see you again soon!

"The right hotel for while you are on the road"

3
21/04/2017

This hotel is basically a place where to sleep while your travel to another destination. It is clean, beds are ok, the bathroom is spacious and clean, and it didn't smell cigarettes. AC was working just fine. It is very convenient, close to food places and the price was very reasonable compared to other in the same area. It offers a continental breakfast, and here is where the 3 stars fit, the place for the breakfast area needed to be clean, garbage was piling up, counters dirty, tables needed to be wiped. The food was OK, just to grab something on the go, they did have a waffle machine!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review, we appreciate our guest feedback. All the restaurants in the area make this a easy stopping point. Thank you for letting us know about breakfast, we will address our breakfast attendants and front desk staff to make sure it is being cleaned and kept in order at all times. Hope to see you again!

"Clean, welcoming, good night's sleep"

5
20/04/2017

I stopped at this Best Western on my way home from FL. It is conveniently located just off 95. At check in the friendly front desk clerk asked me about my trip and I told her that I had stayed in another hotel on my way down to FL and that the noise from other guests had kept me awake there. She gave me a room down the hall, away from the noise of the elevator and other guests walking around. When I got to the room I found a notice on the bed with this hotel's no noise policy. I had never seen such a thing in a hotel before. It basically let all guests know what we should already know, that after 10 pm loud noises should not be made and that if there are multiple complaints you will be asked to leave. After my experience at the last hotel I stayed in, I was grateful for this policy. I am a light sleeper and I can honestly say I had a peaceful, totally quiet, comfortable sleep at this hotel! The bedding is soft and cozy, the climate is easily adjusted and the room is quiet. In addition, it has everything you might need like a coffee maker, fridge with freezer, microwave, shampoo and soap and it's all clean. The fitness center looked nice, I checked it out but didn't really work out in it. There are many restaurants nearby, within walking distance. I walked to Chipotle and enjoyed having a gluten free, more nutritious meal rather than fast food. All in all, this Best Western was as good as it gets for a hotel in this class and the location was perfect for travelling on 95. Highly recommend!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We are so glad that you enjoyed your stay with us! We do take pride in the cleanliness of our hotel and want each of our guests to have an enjoyable stay in a nice, quiet, and clean room. The "Good Neighbor Policy" is something we feel is the first step to ensure minimal noise complaints. We hope it encourages guests to be respectful to one another as well as quick report of noise so we can correct them, and ensure everyone has a comfortable, quiet stay. The outlets as well as the many restaurants close by make this exit an easy overnight stop off of I-95. Thanks for the great review and recommendation! We hope to see you again soon!

"Best Western Smithfield very good Hotel"

4
17/04/2017

Very clean, recommanded! Clean room, very comfortable bed, hudge room. Nice swimming pool, close to bunch of factory outlet, close to higway. More expansive compare to some other low end motels but much more comfortable.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and recommendation! We are glad you enjoyed your stay with us. Hope to see you again soon!

"It is the Best"

5
16/04/2017

I wish all hotels were like the Best Western in Smithfield, NC. I wrote this same review 2 years ago and found the hotel did not disappoint. The rooms are very clean, well appointed for many needs, and the staff are friendly and very helpful. I would choose and recommend this hotel to my family and my friends. Thank you for your consistently well kept hotel.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! We love hearing from return guests, we appreciate the positive feedback and recommendation. We are so glad you have been pleased during your stays with us. Thanks for the great review, hope to see you again soon!

"Great Hotel"

5
14/04/2017

Easy on and off to this hotel. Hotel is just great. Rooms are great and beds very good. Very clean hotel with nice pool and work-out room. Have a nice restaurant for dinner if one wishes and a great breakfast . Great stay. Any one would love this hotel.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you so much for the great review! We are so glad to hear you enjoyed your stay with us. We hope to see you again soon!

"Best Western Smithfield"

4
12/04/2017

The hotel exterior was clean and new looking. I had asked if this was newly built but the clerk said that it was about 12 yrs old! The lobby and breakfast area were clean and bright and very appealing. My room was larger than a typical double bed room and very clean. There are many restaurants that are within walking distance. I would definitely stay again!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! Our hotel is about 12 years old, we try to keep the hotel as up to date as possible. Glad to hear you enjoyed your stay with us. We look forward to seeing you again soon!

"Quick Stopover"

5
11/04/2017

I have stayed here three times over the years as a stopover on the way to Disney. We are always pleased as the rooms are clean, spacious and reasonably priced. The free breakfast is a great perk. There are numerous dining options in the area as well as a movie theater next door.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hello there! Thanks for the great review of our property! Lots of our guests like the convenience of the restaurants and movie theater so close by. We are happy to hear that you enjoyed your stay with us again. We hope to see you again soon!

"Great place to stay"

5
10/04/2017

We stay here whenever we travel down south. It's right off exit 97 and there are numerous stores around. It has a great breakfast and a very nice pool with big towels. Not those baby ones you get at every other hotel swimming pool. Rooms are nice and have all the comforts of home and reasonably priced. You won't be disappointed.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We are so glad that you enjoyed staying with us again. We always appreciate feedback from our return customers. Hope to see you again soon!

"An overnighters gem in Smithfield."

5
10/04/2017

Great place to stay. Friendly staff, clean rooms good breakfast. Our choice when traveling to Florida. Easy check in. Comfortable rooms. Beds have sealed bedbug mattress covers which is a huge plus and puts our minds at ease.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the great review of our property and staff! We are glad you enjoyed your stay with us. We appreciate the feedback and hope to see you again soon!

"Great stopover on way to Florida"

5
08/04/2017

Great stopover on our New York to Florida trip. We usually stay in another local hotel but based on recent travel site reviews, we stayed here and were glad we did. Clean, comfortable, quiet........well maintained. Average but adequate continental breakfast and close to restaurants, shopping, etc. We'll be back.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank your for choosing our hotel and taking the time to write a review! We are so glad to hear you enjoyed your stay with us. We hope to see you again soon!

"A Can't Miss"

5
28/11/2016

Great Staff.Great Ammeneties.Shops and restaurants within walking distance.Rooms were in excellent condition.Spent 3 nights at Hotel visiting family and enjoying Thanksgiving weekend,a definite top 10 in my book.Excellent value.You will enjoy it.

"Excellent hotel for the cost!"

4
27/11/2016

I have stayed here numerous times over the past years. I find it is extremely clean and comfortable. It is conveniently located (walking distance) to outlet malls and good restaurants. They offer many discounts at local restaurants and other facilities when you show the room key. Staff is helpful and accommodating. Breakfast is good. The price is lower than many other nearby hotels but the quality is not.

"So nice"

5
26/11/2016

Although I stayed there Black Friday night and the outlet stores were filled with shoppers at this exit, the Best Western was quiet and nice. There are so many restaurants at this 95 exit & a large movie theater behind the inn - a great place to stop. There is a train that goes by complete with horn, but I only heard it when I was awake. The breakfast was your usual - the area was clean & pleasant. The staff was very kind. I will stay there again on my next trip!

"Best Place to stay."

5
25/11/2016

Great comfy room. Fine breakfast. Polite staff. Great place. And, an indoor pool!!! TV reception excellent. Good blankets. Great lighting. Quiet too. Nothing more to say that would be better that what I've said.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We are glad to hear you had a good experience at our hotel. Hope you can stay with us again sometime soon. Thanks for the great review!

"A very good deal"

4
25/11/2016

Nothing exceptional about this Best Western other than the very reasonable price. It was up to the Best Western standards. The staff was courteous, the rooms were clean and well appointed. The beds were comfortable. A very good deal!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the review! It is our goal to offer a clean place to rest at a good value to our customers. We are glad you found that with us and we hope to see you again soon!

"MY HOME AWAY FROM HOME"

5
22/11/2016

We stop at this Best Western to and from on our trips from Florida to New Jersey. ITS clean, has great rooms, the best breakfast bar, well maintained and constantly upgraded. They also have the best rates for travelers.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! We love hearing from return guests, and we appreciate the positive feedback about our hotel. Glad to hear you have been pleased during your stays with us. We try to keep the hotel as up to date as possible. Thanks for the great review and we look forward to seeing you again soon!

"Comfortable beds"

5
20/11/2016

The rooms were nicely decorated. They were big & spacious. The bed were really comfortable. They had a very friendly staff at the front desk. The breakfast was ok. I have eaten at other Best Westerns where you had a lot more to choose from for breakfast. I would definitely stay here again just because of the nice rooms.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thank you for the great review of our property and staff! We are glad you enjoyed your stay with us. We appreciate the feedback and hope to see you again soon!

"Perfect halfway stop from NYC to Florida"

4
17/11/2016

Super clean and very comfortable! We stop here on every trip to and from Florida. I would give it 5 stars, but the breakfast, especially the coffee (ugg!) is terrible. I consistently complain about this to management with no results. We have to go to the Starbucks on the corner for a good cup.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for taking the time to write a review! We love hearing from our return guests! We do value the comfort of our guests and hope that everyone has a nice, restful stay with us. We are sorry to hear that our breakfast did not meet your expectations. We have looked into other options for coffee, but haven't been able to find anything suitable for all of our guests, and that will meet Best Western requirements. We hope to see you on your next trip!

"Best luggage carts we've seen, good breakfasr"

5
16/11/2016

Although the luggage carts held a lot and had multiple hooks, we could not get it in the room. However, it was easy to transfer the bags from the cart to the room. Room was well equipped with 2 chairs and a work table. Reception was good. My biggest complaint was that there was no skim milk. I think I am not alone in wanting it. It is nice to have outlets in the lamps, but the plug for an iPad does not fit and I had to raise the lamp with a book to charge it.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thank you for your feedback and review! We will certainly look into seeing what we can do about getting skim milk. We are sorry you had trouble using the outlet with your iPad, we will have our maintenance check your room to see what is going on with the outlet. In the future if you ever have any issues don't hesitate to give us a call, we are happy to help. Hope to see you again soon!

"VERY comfortable beds!"

4
15/11/2016

The beds are very comfortable! Thats number one on my list and I got it for sure!! The hotel is very well kept and our room was clean and updated. The service was very friendly, the breakfast bar was well stocked and the woman working that morning did an excellent job of stocking and keeping to very clean and tidy as well as being incredibly friendly! What a great experience! Would absolutely stay again!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We are glad to hear you found your bed to be very comfortable, and had a good experience at our property. We want every guest to be comfortable and feel welcome during their time here. Thank you for the great review and we hope to see you again soon!

"Friendly & Clean"

5
14/11/2016

The nicest hotel I've stayed in thus far. Couldn't sleep much and the gentleman working the counter, Robert, was super friendly and made conversation with us. Super clean, breakfast, the whole 9 yards. The heated indoor pool is also a plus. Overall a 10 out of 10.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for your kind words and great review! We are so glad we were able to meet your expectations and that you had a nice stay with us. We hope to see you again soon!

"Convenience and Comfort"

4
14/11/2016

This hotel was very pleasant and very comfortable. Conveniently located right off I95 with food and movies located close by. I actually wished I could have stayed another day. I have recommended to several friends.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thanks for the positive feedback and recommendation! We are so glad to hear you found your stay pleasant and comfortable. Hope to see you again soon!

"Recommended"

5
12/11/2016

Convenient to I95. Clean. Indoor pool. Small workout room but all equipment looked new in Nov 2016. Room had ironing board and iron. Also microwave and mini-fridge. Very close to nice restaurants. Outlets on lamp near bed.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We are glad you enjoyed your stay with us. Hope to see you again soon!

"very courteous and friendly staff"

5
12/11/2016

room was clean and bright. Breakfast was very good. Staff was eager to make our stay comfortable. Location hadmany good nearby restaurants. we will be staying here again when in the area. We also enjoyed the indoor pool very much

"Good Hotel and Stop"

4
06/11/2016

We have stayed in this location several times and find it to be clean, comfortable and good for shopping and food. We enjoy the San Marco Mexican Restaurant across the parking lot from hotel. Bed are comfortable and we always get a king bed. Breakfast is typical hotel breakfast but adequate.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We love hearing from return guests. Glad you enjoyed your stay with us. We hope to see you again soon!

"Great place to do some R&R"

4
02/11/2016

Very convenient to main highway, plenty of restaurants, cinemas, pubs in the area. Not far from large shopping centers.Good breakfast choices in this BW. Well kept rooms and pleasant staff make this a good stop.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We are so glad you enjoyed your stay with us. Hope to see you again soon!

"Nice hotel. We will be back."

5
01/11/2016

As a Diamond rewards member, I look to stay at different Best Western hotels. This one is delightful. Nice large rooms, comfortable beds. Only concern is the small size of the breakfast serving area. Nice amount of tables for guests and a couch with two over sized chairs, too.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to write a review. We are so glad to hear you had a enjoyable stay with us. Thanks for the great review and we hope to see you again soon!

"Excellent As Usual"

5
01/11/2016

We stop here regularly and the stay is always excellent. Check-in is quick, the room always clean, coffee is available, many quality restaurants near-by and we have express checkout so the receipt is under the door when we get up in the morning. Full hot and cold breakfast available. We use our AAA card to get a discount on the rate.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thanks for the great review of our hotel! We really appreciate reviews from our return guests such as yourself. We are glad you enjoyed your stay with us and hope to see you again soon.

"Smithfield Best Western"

4
24/10/2016

Very friendly people. Standard Best Western fare. Good location , restaurants are within walking distance. Clean rooms, have stayed multiple times at this location always found it to be very accommodating to our large group.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We appreciate your positive feedback about our hotel. Glad to hear you have been pleased during your stays with us. Hope to see you again soon!

"Wonderful place to stay!"

5
24/10/2016

Where to start.........we arrive in Smithfield during Hurricane Matthew (lucky us). We were smart enough to call ahead and book a room. When we checked in the front desk staff were very helpful and pleasant to deal with. The next day the Manager - Mike Patel was very helpful, he was able to find us a room for the second night - as we were headed to Myrtle Beach and the roads were in no condition to be travelled on yet. Thank you to Mike and his staff for making our stay enjoyable under the circumstances. I would highly recommend to anyone travelling on I95 to stay at the Best Western Smithfield Inn.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thanks for the great review of our property and staff, as well as the recommendation! As you said, it is always a good idea to book in advance. We are so glad to hear we could make your stay enjoyable under the circumstances during Hurricane Matthew. Looking forward to seeing you again soon!

"Just what we needed!!"

5
19/10/2016

We checked in late at night after having to drive thru flooded areas and detours. We were exhausted. Check in was friendly and efficient, the rooms were clean and the beds very comfortable. The price was very reasonable as well. The breakfast was spot on and the dining room was clean. All the staff we encountered were very professional and friendly

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and choosing our hotel! We are so glad you enjoyed your stay with us and had a good experience. It is our goal to offer a clean and comfortable room at a reasonable price to all of our guests. Hope to see you again soon!

"Very Clean Property Close to I95"

5
17/10/2016

Stopped in the way to Myrtle Beach. If you pay attention to the road signs you will get to the property just fine. Staff is very friendly and helpful. Location is very clean and is in walking distance of a number of restaurants including a Starbucks. The breakfast bar was well stocked with typical breakfast fare and was more that satisfactory. The rooms are quiet and it was easy to get a good nights rest. Will stay at this location again on our next trip South

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for your kind review of our property. We are so glad you enjoyed your stay with us. We hope to see you again.

"Amazing Staff and Manager"

5
17/10/2016

We were lucky enough to be traveling to Myrtle Beach during Hurricane Matthew. We decided to stop at the Best Western in Smithfield, NC on our way down since the weather was deteriorating. Mike Patel the General Manager was working that night and both he and Viola gave us a warm welcome. We had a great night - a comfortable king sized bed in a nice room; very clean and well supplied. After we had breakfast which was included with the room (and had a wonderful variety including waffles, fruit, eggs, sausage) the hotel lost power. We decided to stay another night since it didn't sound like our route was passable and they apologized that we had to move rooms but the king sized bed was already booked. They have a beautiful bright lobby area that opens into a breakfast nook and many guests congregated there to chat while the power was out. The staff were very accommodating and no request was too much. Mike, the general manager even ended up being a travel guide as he assisted guests figure out detours to their destinations. We stopped again for a one night stay on our way back and they even remembered us. You couldn't ask for a better experience. Easy location just off the highway; reasonable rates; large, clean rooms and wonderful staff. Would highly recommend them.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thank you for the awesome review and kind words about our property and staff! We are glad you found you found your room to be comfortable and clean, as those are our top priorities. It is our goal to offer a clean and comfortable room at good value to all our guests. We appreciate your feedback and recommendation. Hope to see you again soon if you are traveling in the area!

"On our way to Flordia"

5
12/10/2016

This was a nice stop room clean easy to get to and reasonable price. Staff was pleasant and helpful. Used my gift card but would stay again on my next trip having to pay for the room. A good place to stay!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the great review! We are glad you enjoyed your stay with us and we hope to see you again soon!

"BW"

5
12/10/2016

A-1 quality we loved Best western as always best quality. Good location ,friendly atmosphere, close to highway, The bed was very comfortable and clean . We will try to sleep in best western most of the time when close to our location We sleep at least 12 times a years in different places

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for your kind review of our property! We are so glad you found your room to be comfortable, clean and everything was to your liking during your stay with us. We hope to see you again!

"trip stay"

5
10/10/2016

Traveling at Best Western was more than accommodating. Presentation and appearance of facility was delightful. Entire staff over extend their caring. I was even given printed directions to a church of my faith. Fresh eggs perfectly cooked tasted great.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review of our property! We are glad you found our hotel to be more than accommodating and enjoyed your stay with us. We hope to see you again soon!

"An excellent place to stay along I-95"

5
09/10/2016

Perfect place to stay along I-95, it's one of the best BW we've stayed in (and we've stayed in a lot). Appears new and the price is very reasonable. Breakfast very good. Staff friendly and efficient. Room very clean, no issues. Nearby San Marcos restaurant very nice atmosphere, outstanding food and reasonably priced.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thank you for your generous review of our property. We are glad you enjoyed your stay with us and we hope to see you again soon!

"Great accommodation"

5
09/10/2016

Close to I -95, can walk to Texas Restaurant and Carolina Potteries up the street close by. Clean comfortable good value modern. It was quiet there. Internet works well. Nice breakfast included. Well lighted outside.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to write a review. We are so happy to hear you enjoyed your stay with us. It is our goal to offer a clean and comfortable stay at a good value for all of our guests. Hope to see you again soon!

"Overnight stop"

5
30/09/2016

Very clean, very quiet, and very reasonably priced. Can't ask for much more than that for an overnight stay. Used to stay here often when passing through, but was lured away to a lesser quality hotel in another town due to the existence of a Starbucks nearby. Happy to learn that a Starbucks is now available in Smithfield.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the great review and choosing our hotel. A clean room at a good value is something we hope to provide to all of our guests. We are glad you enjoyed staying with us again, as well as the addition of the Starbucks. Hope to see you again soon!

"Disappointing"

2
29/09/2016

Definitely should not be #1. When we came in, had to wait some time before the front desk clerk attended to our needs. She assigned us a room ( two queens) which had a very strange smell. She did change the room immediately to a similar room ( slightly bigger) after complaining. Why couldn't she given us this room when we came? The hotel was not full at all. Breakfast was disappointing. Fruit salad and fruits were not fresh etc. bathroom had only one small bottle of shampoo / conditioner. ( no body lotion or any other amenities). Very disappointing.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We appreciate you taking the time to write a review. We are sorry you we unhappy with the first room you checked into. It is our goal to offer a clean, comfortable, and fresh room as soon as you check in. We do take guest satisfaction seriously and immediately address issues as we are notified. Our housekeeping rarely forgets to notify us of any issues, but in this case it was overlooked, and we will address housekeeping about this. If you ever need any extra shampoo, lotion, etc. we always keep it at the front desk and can bring it up to you if needed. Our breakfast items meet the Best Western standards, but we will look into our other options for Fruit Salad. We hope to see you again!

"Awesome hotel!!"

5
28/09/2016

I had to go to Smithfield at the last minute for a business meeting and booked a one night stay at the Best Western mostly because of the reasonable cost. The hotel was a pleasant surprise. Great service, super clean, especially the bathroom, very comfortable bed, quiet, even cookies on the front desk. Breakfast looked lovely but could not pass up the Bob Evans nearby. Would go back to Smithfield just to stay there again!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thank you for the great review! We are so glad to hear you enjoyed your stay with us. It is our goal to provide a clean room at a good value to all of our guests. Hope to see you again soon!

"Great Stay"

5
27/09/2016

We were in room 301 at the very end of the hall. Very quite and clean. Indoor pool nice and warm, breakfast was doable, check-in and check-out very fast and friendly. Nothing to complain about...great stay will tell friends and relatives about this nice Best Western.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you so much for the great review and kind words! We are glad you enjoyed your stay with us and found your room clean and quiet. We hope to see you again soon!

"Everything excellent "

5
25/09/2016

Great rate, clean room, comfortable bed, friendly staff, full breakfast, adjacent to full movie theater and restaurants, could not want more. Right off the exit on 95. Will stop there on every trip, North or south

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thanks for the great review! We are so glad that you enjoyed your accommodations, and it was clean and comfortable. A clean room at a good value is something we hope to provide to all of our guests. We hope to see you again soon!

"Comfort Stay"

4
25/09/2016

Very clean & nice front desk staff. Breakfast was typical of most hotels that offer free breakfast in the morning. Always happy when there are a few hot items, such as scrambled eggs & sausage, & fruits. I gave it 4 stars only because walls are paper thin, very easy to hear all going on around you & in the corridor, however a very mild crowd! I would also suggest adding disposable clear plastic glasses, 12 Oz at least, for cold beverages. It's just not the same sipping a cocktail or wine out of a small paper coffee cup! Otherwise, good value, clean & comfortable!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to write a review! We are working on putting plastic cups in the rooms due to so many requests. We hope to have them in the rooms over the next couple of weeks. We are just waiting for the shipment of cups to come in. Thank you for your feedback, and we hope to see you again soon!

"One of the best Best Westerns I have stayed at"

4
25/09/2016

Heading to the east coast on 95. This hotel was a great find for our purposes. We had picked up a coupon book and for $67.99 we had 2 queens in a clean room with a refrig, microwave, and included breakfast in the morning. Can't go wrong. Great find.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We are so glad to hear you enjoyed your stay with us and hope to see you again soon!

"Dont stop here if"

5
13/09/2016

you want a Tv Guide channel to see whats on for the next hour or so. Stay here if you wish a very good place for a clean fresh place with a nice quiet sleep. Yes, there were a few trains blowing but tjey didnt wake me up. You would already have to be laying tjere pretending to sleep for to hear them. 4 clean nice soft towel sets here. Staff speaks the English language well.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to write a review. You are correct we do not have TV guides in the rooms, we have talked with the cable company and it is not a option for us to have TV guides. We are glad you had a clean, fresh, and nice quiet stay. Hope to see you again soon!

"Great stay at great value!"

5
12/09/2016

This hotel appears to have recently gone through renovations. Everything inside is appearing new/updated and very spacious!! Breakfast was outstanding! Very close to everything ever needed. This location has everything for the value paid. I am definately keeping this location on my list for travel needs!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review of our property! We do try to keep the hotel updated, and do a couple of things a year to keep it up to date. We are glad you enjoyed our breakfast. We hope to see you again soon!

"Perfect location!"

5
10/09/2016

Spent 2 nights and will stay here again when I come back to this area. Breakfast had a lot of selections. Location gave you shopping options, variety of restaurants, closeness to Interstate, and even a movie theatre close by. Staff was friendly and helpful. For a female senior citizen traveling alone, I felt very safe and comfortable here.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the awesome review! We are so glad you enjoyed your stay with us. Our area does have plenty of restaurant options and shopping. It is our goal to make sure each guest feels safe and comfortable during there stay with us. Hope to see you again soon!

"2nd stop on road trip"

5
31/08/2016

This was a stop where you wish you had more time. But after a long day of driving in 110f heat we pulled in after 7pm. We were surprised how good this hotel was, and now know why it was top rated by tripadvisor for Smithfield. This hotel is right off the I -95. The rooms are good sized and it had a fridge and micro. What a beautiful area too, with tons of restaurant options really close by. We'd already eaten so we swam in the large actually warm heated pool, that is indoor. We then walked to Starbucks, and made it back to watch some Olympics. The breakfast is okay. It is what you'd expect at the price point. The price was really good. Overall recommend this place.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thanks for the great review of our property and your kind words! We appreciate your feedback and hope to see you again soon!

"Get Place to Stop!"

5
26/08/2016

I decided to stop because I did not want to do my trip in one full day. I liked the Outlet Mall that was near by. I wanted to stretch my legs after sitting and this was a good way to stop, rest, and shop. The motel was very clean. The bed was comfortable. Staff was very friendly. The check-in clerk answered my questions about a special program that Best Western was having. I was pleasantly surprised that I received a phone call asking me if my room was satisfactory after I had checked in.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you choosing our hotel and taking the time to write a review! We are so glad you enjoyed your stay with us. Hope to see you again soon!

"Great Stay!"

5
25/08/2016

Stayed for 3 nights and found the staff very helpful and the rooms very comfortable and clean! Good location and discounts at local restaurants and attractions. Will definitely use again in the future.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you so much for the great review! We are so glad to hear you enjoyed your stay with us and our staff was helpful, and the room was comfortable and clean. We hope to see you again soon!

"Easy stop off 95 with good service"

4
24/08/2016

The intersection is a bit odd, but this hotel is right off 95. The staff was very friendly. You can easily walk or drive to the nearby outlets. The beds were comfortable. Our boys enjoyed the indoor pool. Breakfast was the standard fare.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! The traffic pattern has changed over the last few years and can be difficult to get to us. We are working with the town and DOT to get proper signage put up soon, so maybe that will help with the confusion. We are glad to hear you enjoyed your stay with us and took the time to write a review. Hope to see you soon!

"Enjoyable Stay"

5
24/08/2016

NIce, comfortable, clean rooms with friendly, helpful staff. Quiet and relaxing. Grab n Go breakfast needed to be put up on time, but at least there was SOMETHING at 5:30 a.m. This was our second stay here and we'll stay here again next year, most likely.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We appreciate feedback from all of our guest, especially from our return guest. We are glad to hear your room was clean, comfortable, quiet, and relaxing. We will talk with the staff and make sure the Grab & Go bags are being put out at 5:30am. Hope to see you soon!

"Great location But...."

3
22/08/2016

Found this hotel to be clean, well equipped with a great indoor pool and a friendly and professional staff. Close to I-95, shopping and restaurants. Unfortunately, there is a NO PETS policy and since we travel most times with our dog we would not stay here again.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to write a review. We are glad to hear you found everything to be clean, and our staff to be friendly and professional. You are right we do not allow pets on our property,

"Flawless. Again!"

5
20/08/2016

Another solid visit to this BW!!! Arrived very late at night the attendant was ready for us when we arrived. Room keys ready. The attendant could tel I was concerned about my bikes on the car. He assured me the entire property is covered by camera and police respond fast is anything is out of place. Breakfast was perfect for me and my family of four. Yogurts and sausage biscuit sandwiches were perfect. See ya next time.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the great review! It is great to get feedback from our regular customers. Glad you have been pleased during your stays with us. We like to know you are receiving consistently pleasant experience. Hope to see you again soon!

"Clean and Neat"

5
19/08/2016

This is our third time staying at the Smithfield Best Western. After our first stay we were so impressed with the Inn that we now plan our travel times so that we can stay at this Best Western on our trips between Florida and NJ as it is about half way to our destination. Very clean, comfortable mattresses and a good quality breakfast! Hats off to the management! Pat and Zully Ur

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and kind words! We appreciate feedback from all of our guests, but it is so nice to consistently get good feedback from our return guests. We do seem to be a good halfway point for a lot of our guests. We are so glad that you find everything to be clean, with comfortable mattresses and enjoy our breakfast. Hope to see you soon!

"Overnight stop"

4
16/08/2016

I was originally going to drive until reaching our destination, but got tired. The hotel is close to the highway 95 and there are lots of restaurants and shops near the hotel. The hotel is friendly and clean. Rooms were available and the price is reasonable. Military and AAA discounts are given. Cost for a room with 2 double beds was $85. Breakfast is the traditional hotel breakfast: scrambled eggs, waffles, muffins, bagels, etc. Staff was helpful and friendly. Dinning room was clean.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hello, thanks for the great review! We do have several restaurants in our area and the outlets so that makes this area a good stopping point. We are glad you found our property clean and the staff friendly. Hope to see you again soon!

"Great hotel but could use a tweak or two."

4
14/08/2016

Arrived very late after driving 13 hours. My room reservation got cancelled due to an error on my credit card. I only had my house number on file so they couldn't contact me. Anyway the man at the desk went out of his way to help me and got me a room. The room was very big and comfortable. My only complaint was the room was too cold and the ac was not easy to control. It was either too cold or too hot. There weren't any extra blankets in the room which would have solved this little problem. Before you ask it was late and I wasn't going to call about this. The hotel was very quiet which was a bonus. Breakfast was just ordinary, nothing special. Typical continental breakfast. It could use some improvement. We didn't use the pool or exercise room so can't say much about that. The location was good but a bit confusing to get too especially at night. Its near lots of stores and the outlets. The lady who was at the desk in the morning when I checked out was extremely friendly and helpful. Helped fix the way I was checked in(name spelled wrong) and made sure I would get my points. Went out of her way to look something up for me too. Overall this was a pretty great hotel. I would have given it a five star if it wasn't for those couple of things I didn't like. I will probably return if I am in the area again.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We are sorry about the inconvenience of your reservation getting canceled, but we are glad that we could accommodate you. We have been keeping the air on cool during the days since it has been so hot to keep the rooms comfortable, but at night it may be to cool. We will get our housekeeping staff and maintenance to check the unit. Unfortunately it can be difficult getting to us with the new traffic pattern, in the future if you ever had trouble getting to us please do not hesitate to call and we will direct you the best we can. We are working with the town and DOT to get proper signage up soon. Thank you for your review, we appreciate your feedback! Hope to see you again soon!

"Great quality"

4
14/08/2016

This hotel is lovely and perfect if you are passing through. Loved the hot breakfast. We had scrambled eggs, sausage, waffles and coffee and tea. Small area but very nice. Be ware the pool is very small!! Otherwise, clean hotel in a nice area with lots of shopping and restaurants. We were only there for less than a night but we're very pleased.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thanks for the great review! So glad to hear you enjoyed our hot breakfast. The outlets as well as the many restaurants close by are a great attraction for our area and makes this exit a good stopping point. We hope to see you again soon!

"Great access off of 95"

4
14/08/2016

This is a safe, clean, convenient hotel if you are traveling down or up Rte 95. The hotel is only a mile or two off the highway. Breakfast was good and eating area was clean. We would stop here again.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for choosing our hotel, and taking the time to write a review! We appreciate your feedback and hope to see you again soon!

"Exceptional"

5
11/08/2016

This is one of the cleanest BW we have ever stayed. The staff is extremely friendly from the second we walked in. No surprises. The breakfast was typical for a BW but clean, neat and orderly. Great location right off main road. Will stay again.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for your kind review of our property. We are so glad you enjoyed your stay with us. We hope to see you again soon!

"Very clean, comfortable & conventient location for travelers and shoppers."

5
10/08/2016

Fantastic for Outlet shopping and meeting up with friends heading north or south. Many choices of resturants in close proximity to hotel. Rooms and hotel looked like they have been refurbished and smells like new.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay as well as the dining and shopping our area offers. See you again soon!

"Stayed overnight on the way back from Florida to NJ"

4
09/08/2016

We stayed here Overnight on the way home from Florida..Great Location lots of restaurants right near hotel as well as the Outlet Shopping Mall..The Hotel Was nice and quiet, Room was very clean and the beds were comfortable ..Location was great and right near the Outlets..

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We are so glad that you enjoyed your stay with us, and took the time to write a review! You are right that there are plenty of restaurant choices in our area, along with the outlets which makes this particular exit an easy overnight stop. Thanks for the review and we hope to see you again soon!

"A Spotless, Friendly, Bargain!"

5
09/08/2016

The gentleman checking us in @ 11pm with our intellectually disabled adult daughter could not have been more patient & understanding! The extra hour we requested for checkout time was provided without an extra charge or hassle. I don't believe I have ever stayed in a cleaner room at any price! And the little touch of the 'towel duck' on the bathroom counter holding the shampoo & make-up remover towelette gave we weary travelers a much needed smile. Very specific printed rules regarding quiet time such as no gatherings in the hallways, or by the elevators, and warnings specified for infractions were laminated and left in clear sight in our room. We were grateful as we were able to fall asleep quickly and slept soundly, undisturbed. The included breakfast buffet had fresh fruit, eggs, sausage, biscuits, breads, yogurts, & TWO make-your-own waffle makers (no long lines there!) with fruit toppings, syrups, and even sugar-free pancake syrup for this diabetic. And the coffee was excellent, even the Decaf! The woman overseeing the breakfast spread could not have been more apologetic about having run out of bananas or more genuinely kind to everyone, including our daughter. We will definitely stay @ the Smithfield Best Western on our future southerly road trips and will recommend it to our friends as well.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the great review and kind words! We are so glad that you enjoyed your stay with us. It is our goal to accommodate each of our guests requests. Our housekeeping staff strive for cleanliness, as that is one of the most important things during a guest stay. The "Good Neighbor Policy" is something we feel is the first step to ensure minimal noise complaints. We hope it encourages guests to be respectful to one another as well as quick report of noise so we can correct them, and ensure everyone has a comfortable, quiet stay. Glad you took time to enjoy our breakfast, and we will pass along your compliments. Thank you for choosing our hotel and we hope to see you again soon!

"Ok stay"

5
08/08/2016

The hotel was very clean. It was a little hard to find, but staff was friendly and breakfast is complimentary. Two complaints: 1. we were awoken at 3am by stomping and loud noises on floor above us; 2. The pillows are awful--small and not comfortable.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for taking the time to write a review, we appreciate our guest feedback. Unfortunately it can be difficult to find us thanks to the interesting traffic pattern, we are working with the town and DOT to put up proper signage soon. In the future if you ever have trouble getting to us, please call us and we will do our best to direct you to the hotel. We are sorry you were awoken with stomping and loud noises from the floor above you, anytime you have any issues always notify the desk so we can address the problem then. We are working towards getting some different pillow options to put in the rooms. We hope to see you again soon!

"Excellent Choice"

5
08/08/2016

Hotel was quiet, clean and smelled refreshing, We chose it from the website. Enjoyed nearby restaurants and outlets and we received a Military discount. The rooms were large and included a microwave and refrigerator.

"Great stop-over spot"

4
30/07/2016

This is an excellent halfway point between the NE and Florida - just off of 95 with a great choices of restaurants close by, and a movie theater. Courteous staff, very good breakfast, comfortable and quiet room with good TV and internet. What more could you want? Only item for improvement is to put better signage on how to get to the hotel, especially at night. We thought we were headed to the paring lot only to find ourselves stuck on a loop that bypassed the hotel completely.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We are so glad to hear you enjoyed your stay with us. This seems to be a good halfway point for many of our guests, and since the area has lots of restaurant choices it seems to be a good stopping point. Unfortunately it can be difficult getting to us, especially in the dark. We are working with the town and DOT trying to get proper signage put up. In the future if you ever have trouble getting to us please give us a call and we will do our best to direct you. Thanks for the great review and we hope to see you again soon!

"A Peaceful and relaxing end to my vacation"

5
28/07/2016

First the location was perfect for all our travel needs. Check-in was quick and easy.Our room was clean and very comfortable. The Best Western has been a pleasure, a place to relax sit back and enjoy a very comfortable bed, and with amenities right at your fingertips! Well decorated lobby, rooms, hallways and breakfast room. Service was giving with a smile from all the staff. The free breakfast was great too.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and kind words! We are happy you found your room to be clean and comfortable, as those are our top priorities. Our staff does their best to give everyone a warm welcome. Hope to see you soon!

"One of the best hotels on interstate 95"

5
27/07/2016

We were a little. Leary about staying at best western hotel. We have not so nice experices . But what a great surprise, From the front desk to the clean room and comfy beds. Even the bathroom had a little bird made out of towels, like the cruise lines do with towels. A class hotel with low rates. Stopping there always when traveling on 95

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and choosing our hotel! We are so glad you enjoyed your stay with us and had a good experience. Hope to see you again soon!

"Layover for the night"

4
25/07/2016

The staff was helpful upon check in and out The rooms were clean and comfortable. There is plenty of pillows and blankets. The breakfast was good. The AC was very cold. We checked in at 9:30pm and there was coffee waiting for us in the room.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We are glad you enjoyed your stay with us and hope to see you again soon!

"My stay"

5
24/07/2016

The room was very clean. No problems for the short stay we had and the cost of my stay was reseaonable as well. The clerk was very pleasant to the couple in front by trying to help find them a room because they were boomed so she called a few surrounding hotels to see of they had some rooms avaiable. I thought that was sweet of her, slowed down my check in time but I booked my room on TripAdvisor so my check in time wasn't long.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! A clean room at a good value is something we hope to provide to all of our guests. Our staff tries to assist all guest find a room if we do not have anything available. Thank you for your patience during your check in, and we are so glad you enjoyed your stay with us. Hope to see you again soon!

"Nice, but typical "just overnight" hotel"

3
22/07/2016

I was staying one night as part of a long drive south from northern NY. It was a nice enough hotel, but I can't say how the breakfast was. The eating area looked attractive though. My room was a King on the 2nd floor. Even though it was near the elevator, I never heard any noise, but I suspect that not many guests were registered. The room lay-out was typical of chain hotels, but as I sat at the desk on my laptop, the cool air from the a/c unit blew directly on me. Thankfully, I had packed a terry jacket just for that purpose. The fridge was relatively cold, so my water bottles stayed cool. Other hotel refrigerators barely cool, and/or they are impossible to adjust the temperature. This one worked better. When it came to sleep though, I woke up with a sore back. The mattress was just not firm enough, but I didn't really think about it until morning. The best thing about my stay was that the room rate was extremely low, as were the various add-on taxes. I booked directly through Best Western's online site, and got the AAA rate. All of the other five hotels in the area were priced equally low, and there were a number of restaurants nearby.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to review our property! We are sorry you did not have a good experience during your stay. We frequently get good feedback about our mattresses, but we will have our maintenance and housekeeping departments to check the mattress. We hope you will stay with us again in the future.

"Never disappointed"

5
21/07/2016

Always clean and friendly, just wish breakfast started earlier. Always stay here on our way to NJ to visit friends and family. We have never been disappointed. Locations is wonderful and they offer discounts at a few of the local restaurants.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thanks for the great review! We appreciate feedback from all of our guests, but especially from our return guests. We will look into trying to start breakfast a little earlier. The 10 percent off at the restaurants is a plus, I hope you got to advantage of the discounts. I'm glad you enjoyed your stay with us and hope to see you again soon!

"Excellent! !!"

5
20/07/2016

The Smithfield Best Western was magnificent. They have a policy where upon you can't let your kids roam unattended. In addition, no door alamming or too much noise. I was driving up from Louisiana and hust reading that meant i was going to get a good nights rest. That is enough for 10 stars.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the great review and kind words! Our "Good Neighbor Policy" is something we feel is the first step to ensuring minimal noise complaints. We hope it encourages guests to be respectful to one another as well as encouraging quick report of noise so we can correct them, and ensure everyone has a quiet, comfortable stay. We hope to see you again soon!

"Clean, Friendly, good breakfast"

5
19/07/2016

I was impressed by the friendly staff, and clean rooms. the breakfast was a full hot breakfast, and the attendant in the kitchen kept the area stocked and clean. I will keep this hotel on my list of go-to stops when traveling thru the area

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We are happy to hear you had a good experience at our hotel and our rooms to be clean. Glad we are on your list of go to stops in the area! Hope to see you soon!

"Perfect in all ways"

5
16/07/2016

Courteous staff! Follow up call to room making sure we were satisfied! Quiet! Area very safe! Many nice restaurants within walking distance. Movie theaters within walking distance. Shower and bathroom amenities top notch! Defiantly will be our stop, every trip from New Jersey to Florida, going forward! Breakfast very good and food hostess very nice and on top of things.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! It is our goal to make sure each guest is satisfied while staying at our hotel. We are glad you had a good experience at our hotel and we hope to see you again soon!

"Great location and value"

4
15/07/2016

We stayed at this location two times this year because of the location. The staff very friendly and helpful good value. The only problem we had was the bed pillows needed replaced. Overall good experience..

"Top notch and great value - convenient to I-95 exit 95 in N Carolina"

5
14/07/2016

meticulously clean and strong customer service orientation; no pets...no smoking...good breakfast...what more do you need? Got in around 11pm. Manager at desk could not have been more helpful, strongly supportive of both that venue and the chain overall.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We do take pride in the cleanliness of our hotel, as that is one of the top priorities during a guests stay. We are glad you enjoyed your stay with us and hope to see you again soon!

"Good value and more"

5
14/07/2016

Room was spacious, clean and quiet. Bathroom towels were of good quality and the shower worked great. Restaurants and shopping readily accessible. Easy access from I 95. Complimentary breakfast had a very good offering of hot and cold.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us, and took the time to enjoy our breakfast. Hope to see you again soon!

"Great stay"

5
06/07/2016

We stayed at this hotel for one night on our way to the beach. What a wonderful hotel. The front desk clerk was friendly, attentive and professional. The room was clean, modern and the bed quite comfortable. The complimentary breakfast bar had many selections and the food was fresh. The price of the room compared to the value we received was exceptional. While we did not take advantage of it, there was a micro-fridge in the room. Oh, one more thing; this hotel did not accept pets- a plus in my book.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review of our property and staff! We are glad you found your room to be clean and comfortable, as those are the most important things during a guest's stay. We hope to see you again soon!

"A good overnight rest from driving a long trip up the eastern seaboard."

5
04/07/2016

A dependable chain hotel. Spotlessly clean, pleasant bedrooms and very adequate breakfast buffet that has eggs, fruit, yogurt, juices, coffee, baked goods and waffles and more.........Oh and VERY quiet. A good staff too! Lots of chain restaurants near the hotel.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us. Our housekeeping takes pride in the cleanliness of the rooms as that is one of our top priorities. We hope to see you again soon!

"1/2 way layover to New York"

5
04/07/2016

Fabulous newer hotel that I felt had a great location. You can walk to restaurants and even a cinema. I can't say enough about how wonderful my stay was. There is true pride of ownership here and it shows. Room very clean and the bed was so comfortable. Ladies, if you travel by yourself - you will love the feeling of a secure and well lighted property. Great job BW team! I will be back and I'll tell everyone who travels your way not to make a reservation without worry - this the Best Western at its BEST!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and the kind words. Our hotel has been here a little over ten years. We try to keep it up to date as possible. We do value the comfort of our guests and hope that everyone has a nice, restful stay with us. We hope to see you again soon!

"Overnight stop"

5
04/07/2016

Hotel was clean and breakfast was good. It was a little tuck away and hard to see from the main road but definitely worth finding. Just a quick stop, but well worth the price. I would for sure stop here again on my travels .

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad to hear you enjoyed breakfast and found your stay with us to be a good value. Hope to see you again soon!

"Very hard to find but worthwhile"

4
02/07/2016

Don't give up if you can't find this motel. There are no signs after you get off I95. It's crazy that they make themselves so hard to find but just persist. The motel itself is typical of BW-clean and well-priced. It's the best in the area.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Unfortunately getting to us is not as simple as it once was. The roads and traffic pattern has changed greatly in the past couple of years. We are working with the town and DOT trying to get proper signage put up. Any time you have any issues getting to us please give us a call and we will direct you to the best of our ability. Thank you for your feedback and we hope to see you again soon!

"Excellent Hotel"

5
01/07/2016

I enjoyed my stay here. The hotel was clean and the service was great! You have everything you need here and it is at a great location. I would use this hotel again. Great breakfast and helpful staff.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the review and for choosing our hotel. I'm glad you enjoyed your stay with us and we hope to see you again soon!

"Great Service"

5
01/07/2016

This hotel is very convenient to I-95. The exit has an outlet mall, cinema, and many choices for eating. There is an indoor pool at the hotel. The hotel has a friendly and helpful staff. The rooms were clean and the air worked well. It is easy to remember because it is at exit 95 on I-95.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review of our hotel! I'm so glad you enjoyed your stay with us! Hope to see you again soon!

"Nice stay"

3
28/06/2016

Hotel was nestled around other hotels, stores and many eateries Breakfast was the usual type of toast, eggs, jar fruit. I had breakfast elsewhere. Staff was super nice! internet was spotty so, I could not used it well.

"For the $$$, an excellent stay."

5
27/06/2016

For the $92 we paid for the night including taxes, this was an excellent choice. Included was a hot breakfast and coffee always available in the lobby. Plus the room had a microwave and mini fridge with a freezer compartment. This was important to us as we had two icettes that we used to keep drinks cool in our mini cooler bag. Well done BW Smithfield.

"Quick stop off I95"

3
26/06/2016

Made a reservation online while traveling home from Florida on I95 on the Best Western website. Wanted to stay Saturday night check out Sunday.When we arrived at hotel to check in the lady at desk said it bumped the date to the next day because of the time when I made the reservation. Not late it was around 730pm, she said it happens all the time but she couldn't match the rate I was given and it would be $20.00. It was late so we took it. Hotel was very clean and has a nice small indoor pool.Free breakfast with hot food. Rooms are far from sound proof, you could hear the people above you walking and moving chairs. A few places to eat and gas up at the exit.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm sorry there was a misunderstanding about the online reservation. When booking online it automatically is set on the next day, so you have to choose the date you want. We always try to encourage our guests to review the reservation before finalizing reservation. The hotel rates are based on occupancy, and weekend rates are always higher. Once again I apologize for the inconvenience and Thank you for choosing our hotel and taking the time to write a review. Hope you will stay with us again if you are in the area.

"Clean and friendly place to stay"

5
25/06/2016

We check in late and had a refreshing welcome by the desk clerk. She was sweet and helpful. Room was clean and breakfast was everything you would need. There was fresh fruit, cereal, eggs and sausage, danish, toast, biscuit, oatmeal, waffles, bagels, cream cheese, yogurt, etc.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the great review! I'm so glad you enjoyed your stay with us. Hope to see you again soon!

"Vacation"

5
22/06/2016

Excellent location, great price and excellent service. The room was awesome. The location is perfect; next to the outlet mall; Texas Lone Star Steak House and Coldstone --- all within walking distance. I highly recommend. The hot breakfast is what you'd expect --- waffles, eggs, sausages. Fresh fruit and yogurt is also available.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and recommendation! I'm so glad you had a enjoyable stay with us. Cold Stone, Texas Steakhouse, and the Outlets are definitely a plus to our location. Hope you got to take advantage of the 10% discount offered at Texas Steakhouse and Cold Stone with your room key! Hope to see you again soon!

"Best Western Smithfield"

5
21/06/2016

This is one motel I stop at every trip north. They are always friendly helpful and efficient. Rooms are always clean and comfortable. Would recommend this motel to anyone who was traveling in the area. Nothing fancy but just a really good motel. Stay there every trip north.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for your loyalty, and feedback. We really appreciate reviews from return guests such as yourself. Friendly and efficient is what we like to hear! I'm so glad that you enjoyed your stay with us and hope to see you again soon!

"Highly Recommended"

5
18/06/2016

We had no experience with hotels in Smithfield, but had looked at TripAdvisor's suggestions and decided to stay at this BW. We were very pleasantly surprised. Very helpful staff, hotel was exceptionally clean, very easy access and ample parking. Indoor pool was small, but nice to have something you can use in either bad or cold weather. Room was very clean, well prepared and quiet. Good selection of cable channels for TV, and 3rd floor room was nice position providing another level of privacy. Breakfast was included in the room and ranged from waffles to eggs to sausage to cereals and an entire allotment of pastries. Typically the staff which maintains the breakfast bar is barely attentive in most hotels. This breakfast bar was very well maintained and both ladies (a different one each day) was on top of everything that was happening on the bar. There was never any lack of attention to the condition of availability of food. Not one item of food ever ran short, yet there was a very steady stream of folks eating our 2nd morning. All of the machines (waffle and toaster) worked like they were supposed to, and all of the food was of good quality. Sometimes good first impressions do not maintain through the visit. Not so here. Our good first impression lasted through our final departure impression. Very convenbient to folks traveling I-95 as well. Great hotel, great staff, great amenities and a fair price. We will stay here again whenever we are in Smithfield.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thank you for choosing our hotel and taking the time to write a review! I am so glad that we were able to meet your expectations and that you had a nice stay with us. Hope to see you again soon!

"Easy off easy on I-95"

5
15/06/2016

Stayed there numerous times. Exit 95 off I-95 in North Carolina. Always very clean. Friendly front desk personnel and breakfast lady. Breakfast area always clean . Rooms big enough. The only negative we gave was the eggs, not a favorite - packaged eggs, microwaved. Sausage, waffles all good. But eggs, something better should be looked into... But like I stated - we stayed there before and will stay there again... One of the better Best Western

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for choosing our hotel and taking the time to write a review! I'm glad that you enjoyed your stay with us. We will look into seeing what our other options for eggs are. Hope to see you again soon!

"Always Enjoyable"

4
13/06/2016

We have stayed at this Best Western on several occasion on our yearly trip to VT. The rooms are spacious, clean, and the very comfortable beds provided for a good nights rest. We look forward to the many choices we have for breakfast. This Inn is located near many restaurants and great shopping at the outlet stores

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the good review! I'm glad you enjoyed your room and breakfast! Hope to see you again soon!

"Clean & Modern"

5
13/06/2016

This was our favorite Best Western on our trip which included Ashville & Savannah. Very CLEAN - Room was large and very comfortable. Location to many restaurants. There were discounts to a few of them - just show your hotel key. Friendly staff....Went above & beyond to take time to answer our questions.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us and hope to see you again soon!

"always dependable BW Smithfield"

5
12/06/2016

When travelling between NY and Florida I try to stay at this BW. It is always efficient, clean and has a good breakfast, fitness center, etc. Nearby are several restaurants which are not the usual chain variety. It is good to find a place that time after time lives up to my expectations. I highly recommend this establishment and feel that anyone who stays here will have a good experience.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for choosing our hotel, and taking the time to write a review! We appreciate your feedback and hope to see you again soon!

"Great stay"

5
09/06/2016

The staff was great - they were friendly, courteous, and went out of their way to be helpful. The lobby and the breakfast area were clean and the breakfast was tasty. I would definitely stay there again.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm so glad you enjoyed your stay with us. Hope to see you again soon!

"Paper thin walls."

3
09/06/2016

Accommodations were very nice. Great location. But... I felt there was a sheet between us and the next room. they put a bunch of teenagers in next room who were fighting and whooping it up. After midnight I finally called and they quieted down some.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for taking the time to review our hotel. I apologize for the inconvenience during your stay. Anytime you have any issues please inform the front desk staff at the time so we can resolve the issue as soon as possible. I hope that you will stay with us again in the future.

"Primo Location"

4
08/06/2016

Right off 95 set in area With good selection of restaurants and outdoor discount Mall. Walk to most restaurants. Hotel Rooms are large, clean and beds are Comfortable. Only negative is Breakfast not served until 6:30. No coffee or breakfast bags to go were available.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for taking the time to review our property! I'm glad you found your room to be clean and comfortable, as those are our top priorities. Our breakfast does not start until 6:30am, but we do have coffee 24 hours a day. The grab and go bags are offered from 5:30am to 6:30am when breakfast starts. I am sorry that you were not able to get anything on your way out. I do hope you will stay with us again if you are in the area.

"Use the dead bolt, house keeping doesn't knock!"

4
24/05/2016

Great front desk staff at check in. Beware of housekeeping opened my door at 8 AM without knocking! And again at 9 AM! Keep your dead bolt locked! Low service rating due to invasive housekeeping staff.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for taking the time to review our hotel. I apologize for the inconvenience during your stay. I have personally addressed this with the housekeeping staff since the incident to ensure this won't happen again. Unfortunately, there was a misunderstanding at the desk when a guest checked out. Telling the front desk your room number was out of the room. Therefore, housekeeping did not think anyone was in the room, but our housekeeping staff should have knocked on your door before entering your room. Also, we should have verified the room number at the desk. I do hope that you will stay with us again in the future and give us another chance to help you have a great stay.

"Always a a reliable stop for us."

5
22/05/2016

We stop at this nice motel every time we travel north from Florida to Philly. Very clean room. Quiet and with a good breakfast. Nothing fancy, just filling. Nice, friendly greeting from the desk managers.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us and had a nice breakfast before getting back on the road. Hope to see you again soon!

"My favorite Best Western while traveling north on I-95"

5
22/05/2016

This is the best hotel in the area in my opinion, my wife and I always stay here while traveling north on I-95, best value, clean, great breakfast. On this trip we could not wait for the breakfast to start, the hotel has a "grab and go" service, which consist of a snack bar, fruit and water in a neat little bag at the front desk, what a great idea, we left with our snack.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and kind words! I'm so glad you enjoyed staying with us again. Maybe next time you can stay for breakfast! Hope to see you again soon!

"Excellent hotel!"

5
21/05/2016

We have stayed in this hotel a number of times on our trips from Florida to PA. After a 10 hour day of driving on nerve-racking RT #95, this is always a calming and relaxing place to stay. Very quiet, clean, and wonderful beds to soothe an aching back. The front desk is pleasant, courteous and always assists with a smile. Breakfast here is adequate to get you back on the road again without being hungry. On the front desk recommendation we tried the Mexican restaurant nearby which is within walking distance. Excellent food - and their Margaritas are so very refreshing after a day of travel. Would not consider any other hotel in Smithfield! Definitely our "go-to" place here!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We appreciate feedback from all of our guests, but it is so nice to consistently get good feedback from our return guests. It is good to hear your stay is always calming and relaxing. Thank you for choosing our hotel. We hope to see you again soon!

"Overnight stay"

5
20/05/2016

Excellent hotel and location. Lots of restaurants in walking distance. Bed was very comfortable and the room was clean and welcoming! We just stayed one night, as we were headed north. There isn't anything that we didn't like about his hotel.Would definitely stay again!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We are glad to hear your stay was comfortable and clean. We hope to see you again soon!

""Great place for travelers""

5
20/05/2016

We always stay here traveling from the south to the Atlantic states. It is clean and comfortable and the staff is courteous and helpful. The breakfast is great for travelers and the accommodations are excellent. There are several restaurants in the area and the motel is convenient to route 95. Use the coupon and save some money too!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We are so glad to hear that you enjoyed your accommodations, and everything was clean and comfortable. Its great to get feedback from our regular customers. We like to know you are receiving consistently pleasant experience. Hope to see you soon!

"Great stay!"

5
18/05/2016

Quiet, spacious clean room with no deodorizer spray. That is a plus since the last hotel (no name) had sprayed the room down probably trying to mask smoke smell although it was no smoking. My only complain is the small little pillows. I put two together to make one. They may look cute but are terrible to sleep on. Standard expanded breakfast but eggs were good. Would totally prefer bacon, not sausage! And is hard to find with the traffic pattern. Had to go around the round about twice, go up the road and turn around because of traffic islands.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I appreciate you taking the time to review our property. Thank you for your input and I am sorry you did not like the pillows in the rooms. We are working towards changing the pillows soon. Unfortunately it can be difficult to find us thanks to the interesting traffic pattern complete with traffic circle. If you ever have trouble getting to us, please give us a call and we will do our best to direct you. Another option is to get off at exit 97, turn onto Outlet Center drive and we are about a 1/4 mile past the outlets. Going that way it is about a mile from the exit, but worth it to miss the headache of getting off at exit 95.

"Best nights sleep and excellent accommodations"

5
15/05/2016

Very friendly employees and helpful. The beds and pillows were so comfortable i woke up so rested for my trip. I had a request for my vehicle to be parked where i could see it and I could check on it , plus they had an employee walk and check the parking lot every hour and 24 hour cameras outside in a well lite parking lot. I felt that this also helped to make my stay more restful I have to say that all of the employees at Best Western were very friendly.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you so much for the great review! I'm glad you enjoyed your stay with us and had a restful night. Hope to see you again soon!

"used coupon, picked for indoor pool"

5
11/05/2016

My room was quiet, clean, had 10 percent off dinner which I could walk to. Building was well light. Front desk person was very friendly and breakfast was great. I felt very safe. The staff was very friendly and helpful.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us and found your room clean and quiet. We appreciate the feedback and hope to see you again soon!

"An oasis for long distance travelers"

4
08/05/2016

You can have confidence that you will have a very nice place to stay after driving many hours. This place seems set up for snow birds. Quiet, friendly,clean and well managed. Although the price is not low, the value is good. The route from Rt 95 to the motel is short, but very difficult to navigate. In fact, it would be very hard to describe. I would hate to approach it at night, unless I'd been there before. Whoever designed the road system around the hotel area should be shot. I think this problem is true for all offerings at this exit. Also, the normal chaos persists at breakfast, although the offerings are good. Many choices to eat close by. We will stay there again.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Unfortunately getting to us is not as simple as it once was. The traffic patterns have changed greatly in the last couple of years. Any time on your way here don't hesitate to give us a call and we will direct you to us to the best of our ability. I am glad you had a nice stay with us and hope to see you again soon and thanks for the review!

"Clean, quite, friendly and good value."

4
06/05/2016

Clean and quiet (clientele tended to be older). Very close to all food, office supplies and work related materials. Reasonable price. I would definitely stop here again if I am in the area and recommend it to my co-workers. As with most hotels this year, they have switched to fake eggs, blech! Please change back. As a frequent traveler I have now started asking if the buffet eggs are real. Road access to hotels at this interchange is beyond belief. Even GPS seemed confused!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the review and choosing our hotel. A clean room at a good value is something we hope to provide to all of our guests. Unfortunately getting to us is not as simple as it once was. The traffic pattern and roads have changed a lot in the last couple of years. Thanks for the recommendation and we hope to see you again soon!

"Snowbirds heading Home"

5
05/05/2016

This hotel is amazingly clean and so relaxing after driving over 12 hours! The pillows, the cleanliness of the bedding was so comforting and I loved the spacious clean bathroom while getting ready in the early morning hours. The only negative feedback was the breakfast foods. They were o.k. but could have been better. The staff was really nice. Excellent value for your money. Thank you BW!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the good review! I'm glad that you had a comfortable stay with us. Cleanliness and comfort is what we strive for, as those are the most important part of a guest's experience. Hope to see you again soon!

"Clean and Friendly "

5
02/05/2016

Stopped on way home. Very pleasant desk clerk told us of 2 restaurants within walking distance that gave a 10% discount on dinner. Just needed to show your room key. Room was spacious and clean. Ample, free parking.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for taking the time to review our hotel. We are happy to hear you found your room spacious and clean. We hope to see you again soon!

"Large and clean"

5
02/05/2016

We had been doing one or two night stays on a road trip. This room may have been the nicest. Excellent bed and pillows. Since it was just one night we didn't have much interaction with the staff. Breakfast was eggs and sausage, plus the other normal items. Perhaps the serving corner could have been roomier, but there was lots of space for sitting and it was a nice, bright space.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the good review and choosing our hotel. I'm so glad the room meet your expectations and you enjoyed your stay with us. We hope to see you again soon!

"Excellent hotel, reasonable rates!"

5
30/04/2016

Great price with coupon. $64.99. per night. Friendly staff, clean, accessible and close to lots of eating and shopping establishments. Would recommend 100% to those travelling to and from Florida. Great little pool. Good breakfast.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and recommendation! I'm glad you enjoyed your stay with us. It is our goal to offer a clean place to rest at a great value for our customers. Hope to see you again soon!

"Poor service at Ruby Tuesday"s"

4
29/04/2016

Not being seated when table ready Table given to family that insisted they would sit at bar Another couple with small children not given table that did not agree to sit at bar Hostess said children not allowed at bar and gave a table to accommodate the couple insisting they would sit at bar. With no apology other than it would be an additional 15-30 minutes.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! Thanks for staying with us and choosing our hotel. Sorry to hear you had a bad experience at Ruby Tuesday's. Hopefully if you are in the area again you will have a better experience next time.

"Nice place to stop on 95."

4
26/04/2016

Nice, clean and up-to-date. I thought it was a new hotel but the desk clerk said it was 10 years old. Rooms were clean and the beds were comfortable. Desk clerk was very pleasant. Found a coupon for this hotel in the coupon books that you pick up at the rest stops, they gave me the $67.11 price as advertised. Room key will get you a 10% discount at the Texas Steakhouse nearby. Slightly above average breakfast bar.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the good review! Yes we have been here a little over ten years, but we try our best to keep the hotel well taken care of and up to date. We are happy to hear that your stay was clean and comfortable.

"Great Property, Great Service, Close to I-95"

5
26/04/2016

The Best Western Smithfield is a great property, with great service and close to I-95. There are several restaurants within walking distance so no need to get in your car again and drive. We always stay at this property while travelling south and would highly recommend it.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for choosing our hotel and for the great review and recommendation. We are pleased to hear that you have been satisfied during your stays at our hotel. We hope to see you soon!

"Clean,easy access to I 95"

4
24/04/2016

Loved it is NON smoking, have severe allergies and it is hard to find a room that does not smell of smoke. This room was clean and no smell of smoke. Breakfast had a lot of choices, cereal, fresh fruit, yogurt, hot items ( waffles, eggs, sausage, toast). The coffee was great and the juice was cold and good. Real close to the Outlet shopping and lots of restaurants to chose from.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hello there! Thanks for the good review! We are happy that you were satisfied with our non-smoking hotel, as well as the breakfast. We try to have a variety for everyone. We hope to have you as a guest in our hotel again.

"Quick stop!"

4
23/04/2016

Our family stopped here for a night April 21st on our way down to Florida. The hotel is right off I 95 so is easily accessible. There are lots of stors and restaurants within an easy walk from the hotel which meant we could just park the car. The hotel was very clean with spacious rooms. It has an indoor pool however it is on the small side. I would have felt sorry for anyone trying to swim with my two boys in with them!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for taking the time to review our hotel. Glad you found us easily accessible, and that everything was clean and spacious for you and your family. We hope to see you again soon if your traveling in the area.

"Accommodating . . . ."

4
20/04/2016

Enjoyed our stay - clean hotel - quiet. Conveniently located off !-95 along with several other hotels. Movies located across the parking lot, strip mall across the street and many restaurants to choose from - all within walking distance. For those that enjoy shopping, there is a large outlet mall off the road running parallel with I-95 not far at all from the hotel. Maybe a mile or two away with all the major brands. Would definitely stay here again.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the good review! We are happy you enjoyed your stay with us and found it clean and quiet. Lots of our guest like the convenience of the restaurants and shopping so close by. We hope to see you again soon if your traveling in our area.

"Our usual"

5
20/04/2016

Great rooms and great breakkfast selections for gluten free guests. Breakfast selections are great for individuals that may be looking for love fat,low sugar and hand allergies including gluten. Close by restaurants offer a good selection of dinners at a reasonable cost and are all close by within walking distance. Several local restaurants also offer discounts to The Best Western Guests. Room WiFi worked well with good signal strength ...The office staff we found to be very friendly and helpful. The parking if close to the rooms and with easy access.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for your positive comments about our hotel and taking the time to do a review. Glad to hear you enjoyed our breakfast, we recently updated it on April 1st. We try to offer a variety for everyone. Hope to see you again soon.

"Nice Place"

4
19/04/2016

Found on my TomTom. Nice Job TomTom Just came in off the road, heading south. Great place for overnite stay. Room clean and smoke free. We were really beat and tired. Slept like rock and had breakfast and back of road to Daytona.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the good review and choosing our hotel. We are happy to hear you enjoyed your stay with us. We hope to have you again as a guest in our hotel.

"Been here before, still excellent!"

5
18/04/2016

This property has not disappointed in the past and appears to be well kept, still keeping an almost brand new look in and out. Staff is very friendly and attentive to guest needs. Breakfast is well displayed and prepared. I just hope that North Carolina can survive its insulting and blatantly discriminating new law, I like this State!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hello, we appreciate your positive feedback about our hotel. Glad to hear you have been pleased during your stays with us. We try to keep the hotel as up to date as possible. Looking forward to seeing you again soon.

"Good location near restaurants"

4
15/04/2016

Only complaint was no shampoo. You get 2 bars of soap in the bathroom and that's about it, but really can't complain for the price. Plenty of restaurants in the area. Looked like there was a movie theatre nearby but did not check it out.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for your review! We do put two bars of soap in the bathrooms, and we are sorry you did not have any shampoo in your room. Since your review we have talked with housekeeping to make sure they are putting everything in the rooms. In the future please let us know if you need anything.

"An ideal hotel stop on the I-95"

5
13/04/2016

Traveling from New York City headed toward Florida, Smithfield Inn is highly recommended. Great location to eat and shop as well, only a quick walk from the hotel. Super clean and comfortable! Top quality at a reasonable price, making an overnight stay here truly worth the experience!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for your feedback and recommendation! We are glad you had such a great experience at our hotel and had a comfortable stay. We look forward to seeing you soon if you are traveling in our area.

"It was an over night stop."

5
13/04/2016

Room was very clean. Only thing the street lights were very bright even after drawing the curtain . It would help if there are thicker drapes. Hotel lobby is attractive and inviting. Location was good near I 95 but still confusing to get to the Hotel.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the kind words. We appreciate the input, but please let us know anytime you have a issue with anything. We will have our maintenance check the room you were in. All of our rooms have sheer and blackout curtains and some of our guests don't see them behind the sheer curtains. In the future if there are any issues please let us know so we can take care of it while you are here, so your stay can be more enjoyable.

"Nice place"

5
12/04/2016

Nice hotel with excellent staff. Very good quality at a great price. We were able to walk to a good restaurant. They should however redesign their breakfast area as there are two bottlenecks at the waffles and coffee.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for your review and choosing our hotel. The restaurants close by are very convenient for our guests. We are aware of the breakfast congestion and will be addressing this when we do our renovations, we appreciate your input and look forward to having you as a guest at our hotel again.

"Overnight stop enroute to Myrtle Beach"

4
11/04/2016

Overall a great place for an overnight pit stop. The hotel and rooms are clean and sufficiently modern; staff is friendly and pleasant; surrounding amenities are plentiful; easy access from I-95; excellent price.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Hi there! We are glad to hear you had a good experience at our hotel. Hope you can stay with us again sometime soon. Thank you for your review.

"Great location off I-95"

5
11/04/2016

New hotel with all the amenities of a Best Western property. The breakfast buffet was excellent with hot &'cold offerings. There numerous restraunts you can walk to nearby. Marco's Mexican was very good. The outlets are right next door. There are wineries & and brewery's nearby to visit. We were Clayton for wedding and the hotels location offered many things to do during our down time

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We appreciate your review. Our hotel has been here a little over ten years. We try to keep it as up to date as possible. We recently updated the breakfast at the first of the month, and glad you enjoyed it. Also some of the restaurant's near by offer discounts to our guests. Once again thank you for your positive feedback and hope to have you back sometime.

"Would stay here again"

5
11/04/2016

This was our third stay at this hotel. Warm, friendly staff, great location, nice rooms. Would recommend this hotel. We looked forward to our stay at this hotel. Breakfast area has plenty of room and the food was very good.

"Great value !!!"

5
06/04/2016

On our many trips south on I-95, we always try to stay at least 1 night at this hotel. The rooms are spacious and clean, the staff are most helpful, and it's location can't be beat. It's adjacent to a large outlet mall and close to a wide variety of restaurants. And not to be forgotten is the fact that the rooms are reasonably priced. What's not to like about this ??

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We love hearing from return guests! Thank you so much for the great review. We are always glad to have you and glad that you find a good value and restful night with us. Hope to see you again soon!

"Great Stay at a Great Price"

5
05/04/2016

We booked this hotel in advance in preparation for driving back from Florida. Well the drive was a completely nightmare with traffic that left us 4-5 hours behind schedule to arrive. We called twice to let them know we were still coming but it would be late. They were very courteous. We finally arrived at 11pm and they held the last room for us as the hotel was entirely booked. The staff was very courteous and helpful, getting us checked in quickly. The room was nice and comfortable. We were totally exhausted and glad we had booked in advance. Breakfast was plentiful in a wide, well-lit space. Most travelers had left by the time we got up so it was quiet and comfortable. We did not get to use the pool the night before but we did in the morning because we promised our son. I wish it opened a little earlier than 9, but that was only our preference, not at all a dealbreaker. There are a good handful of stores and eateries in walking distance but we did not get to partake since we got in so late. All in all it was an excellent stay at an excellent price and I highly recommend it. Also suggest pre-booking if you will be traveling 95 any holiday weekend as they filled up fast.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
It is great to hear that you enjoyed your stay with us! As you said, it is a good idea to book in advance this time of year as we fill up fast every night of the week with guests traveling the interstate. This seems to be a good halfway point for many of our guests, and since the area is continually growing with more restaurants it seems to be a good stopping point. Thanks for the great review and we hope to see you again soon!

"Excellent Best Western"

5
05/04/2016

We have been staying at Best Westerns for the past 3 years while traveling back and forth to the south for winter. Definitely the nicest Best Western we've stayed at. Pleasant and friendly staff. Very clean. Nice breakfast area. Obvious they value the comfort of their quests.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm so glad that you enjoyed your stay with us. We do value the comfort of our guests and hope that everyone has a nice, restful stay with us. Thanks for the great review and we hope to see you again soon!

"Best BW Hotel"

5
04/04/2016

Staff was very friendly and helpful. Rooms were roomy and spotless. I skipped the breakfast for schedule reasons but did get coffee and everything looked in order and clean. I was very impressed with this hotel and would recommend it to anyone driving down Rt 95.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! Hopefully next time you can stay for breakfast; we would love to have you. Hope to see you again soon!

"Vvery convient!"

5
02/04/2016

It is situated very conviently off the 95 for snowbirds. We reserved ahead of time, but were given the room next to the elecvators, which was noisy when the elevator was in use. Next time I'll aske for a quiet room.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review. I am sorry to hear that the room you were in was noisy. We recommend that our guests who are light sleepers request a room towards the end of the hall on the 3rd floor, as these are usually very quiet. We do our best to honor requests made in advance to ensure the comfort of all of our guests. Thanks again and we hope to see you again soon!

"Highly recommended for overnight stays"

4
01/04/2016

This is one of several hotels in this same area, all within walking distance, and in easy reach of a number of restaurant choices. There is a need for better highway signage as we experienced some minor driving problems in accessing the site.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the good review. Unfortunately it can be challenging trying to get to us, especially in the dark. If you have problems trying to get to us in the future please don't hesitate to call us and we will help direct you. I'm glad you enjoyed your stay once you were able to get to us and we hope to see you again soon!

"Plan to stop here anytime"

5
01/04/2016

Friendly and helpful staff upon entry, nice clean room, good breakfast, what's not to like? We had an accessible room which was easy to manoeuvre within. Everything worked, which was great. Parking lot in great shape, clean and well marked. We have stayed here several times and have never been disappointed. Their cookies taste great too.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! It is so helpful to get feedback from our repeat guests, especially after we've made changes (such as the breakfast.) I'm glad you enjoyed your stay with us and we hope to see you again soon!

"Quiet, Clean, and great Location"

5
31/03/2016

We stayed Overnight from driving on I-95. Easy right off the freeway. Close by yummy restaurants. Clean rooms and quiet. Just what you want. Comfortable beds too. Easy check out. Decent breakfast too. USA Today paper included too.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad to hear you had a good experience at our hotel and found our rooms to be clean and quiet. Hope to see you again soon!

"Clean and Comfortable"

5
30/03/2016

Room was clean and comfortable. We were on our way North from Florida and would make this a normal stop from now on. Reasonable rates and above average breakfast. WiFi worked well and plenty of outlets for charging.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed our new breakfast and found your stay with us to be a good value. Hope to see you again soon!

"Birthday surprise"

5
28/03/2016

Very nice hotel love the location we stay here often when traveling to Maryland to visit family. We were going to surprise a friend for her birthday her birthday and this location helps break up the trip of 16 hours

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We really appreciate reviews from return guests such as yourself. I'm glad you enjoyed your stay with us and we hope to see you again soon!

"Great Hotel"

5
27/03/2016

Stayed here while going home from Disney and it was a very clean hotel. My grandma is handicapped and my grandpa said that the room was one of the best handicapped rooms he's ever stayed in same with my room. My room was so clean and the beds were so comfortable. The breakfast was good and it had nice choices like waffles, eggs, sausage, toast, cereal and yogurt. The waffles were ok not like the breakfasts we had at Disney which were AWESOME. I had cereal which were Fruit Loops and it was enough to keep my stomach happy until we stopped to get something. Overall, it was a very nice place to stay and I would stay here again.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you found your room to be clean and comfortable, as those are the most important things during a guest's stay. It is great to hear that the accessible room exceeded expectations as well. Hope to see you again soon!

"Stopping point on way to Florida vacation"

4
27/03/2016

Clean, comfortable and spacious. Excellent location to enjoy outlet shopping and restaurants--all within easy walking distance. Complimentary breakfast is adequate, quick and enough variety. Very accessible--right off the 95 interstate. Bedding was very comfortable and seemed brand new. Very good internet reception. A thoughtful touch was the washcloth by the sink arranged into a cute little bird and holding the amenities, similar to what housekeeping staff does at Disney resorts. A small touch, but delightful!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us, and took the time to enjoy our new breakfast. Hope to see you again soon!

"Clean and quiet"

5
26/03/2016

We stopped here when traveling back to NJ from Florida. The location is great with many food options and the room was clean, updated and quiet. Full hot breakfast included. The staff was friendly. Indoor pool looked clean, we were too tired to use it. Golden Coral across the street.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! Hopefully next time you stop in for a night you'll be up for relaxing in our heated indoor pool. Hope to see you again soon!

"Great place to rest."

5
26/03/2016

We choose to stay here on all of our trips to Florida. It is convenient, clean, the service is very good and the price is right. Location is great for restaurants and shopping at the outlets which are within walking distance.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We appreciate reviews from all of our guests, but especially from those of you who stay with us frequently. I'm glad you enjoyed your stay with us and we hope to see you again soon!

"Lovely well-kept hotel."

5
25/03/2016

I have stayed here before. Always enjoyable. The common areas and bedrooms are very clean. Staff are very pleasant and courteous. The breakfast is well displayed and there is a good variety of food. The location is also excellent - situated right beside the Smithfield Premium Outlet mall and near many restaurants. Some offer a 10 percent discount if you are a hotel patron of BW.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us and we hope to see you again soon!

"needed good nights sleep and early breakfast"

3
24/03/2016

Got my good nights sleep but the breakfast was a disappointment. they still have the packaged high sodium breakfast sandwiches that can be heated although they did replace the pancakes with a waffle iron. I'm used to hot eggs and fresh fruit at other Best Westerns. We left and had a real breakfast.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for taking the time to leave us a review. I'm sorry that our breakfast failed to meet your expectations. Yesterday we began our new hot breakfast bar which includes no prepackaged sandwiches. The prepackaged items have been replaced with scrambled eggs and turkey sausage. We also now offer greek yogurt in addition to the Light 'n Fit yogurt served previously, as well as oranges, bananas and fruit salad. We hope to have the opportunity to meet your expectations in the future.

"short stay"

4
23/03/2016

Everything was good. Fridge and microwave in room.Large bathroom. Breakfast could use more hot options.Overall good choices. Shopping center/strip mall right across the street.Places to eat within short walk. Down side is the train you hear during the night. Its 1 mile away and you can hear it at all area hotels. The Pillows are square and small, but there are lots of them. I didn't use the internet this trip. Last trip 7 months ago it was good.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the good review! We have updated our breakfast since your stay with us and are now serving scrambled eggs, turkey sausage, and fruit salad in addition to some of the other options we previously had. We no longer serve the microwave breakfast sandwiches, but do offer biscuits so that guests can make their own sandwich if they prefer. Hope to see you again soon!

"close to highway"

3
22/03/2016

We had a nice clean, large room on the 3rd floor...fairly quiet. There is a free Ok basic breakfast. The front desk staff person was very plrasant and helpful. There are several restautants near by plus fast food delivery. The traffic circle off the main road is a bit confusing to get to the hotel.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the review! I'm glad that you found your room to be clean and comfortable, as those are our top priorities! We have updated our breakfast since your stay and now serve hot scrambled eggs and turkey sausage as well as fruit salad and greek yogurt (in addition to some of what we previously had available.) We hope you'll stop by and give us another chance to impress you!

"Very Nice BW - new, clean, great personnel"

4
22/03/2016

All was excellent - BUT breakfast could be improved - microwave burritos and egg mcmuffins very bad. Coffee not very good either. But setting was very nice and clean and good people taking care of the area.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the review! I'm excited to say that we will be switching over to our hot breakfast today. We will be serving scrambled eggs and turkey sausage, as well as a few other new items. Hope you will give it a try next time you are in the area!

"Good hotel-Good Price"

4
21/03/2016

This Best Western is one of the nicer that we have stayed. We travel Florida to Delaware often and recently booked at Smithfield NC. We were pleasantly surprised a very nice place and the price for the night was an outstanding value

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! It is our goal to offer a clean place to rest at a good value to our customers. I'm glad you found that with us and we hope to see you again soon!

"Deliver All Expectattions Will Stay Again"

5
21/03/2016

We stay here on our first night of our annual journey to Florida. The hotel consistently delivers everything we expect. Rooms are clean. Internet works. breakfast offered various selections. Checkout was just get up and leave. Beds are quite comfortable.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We appreciate feedback from all of our guests, but it is so nice to get consistently good feedback from our return guests. We trust that you have high expectations of our property and will let us know if something is lacking. Thanks for the great review and we hope to see you again soon!

"Great indoor pool in a sparkling clean hotel."

5
19/03/2016

This facility was sparkling clean, friendly, and helpful. I don't know what more one can ask. Relaxing in the indoor pool after dinner was the perfect end to a day of driving. Breakfast area was bight, clean and well organized. The attendant was friendly and helpful too.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us and breakfast the next morning. I will be sure to pass your kind words along to our breakfast attendant. She has not been with us very long but she is doing a fantastic job and is so warm and welcoming! Hope to see you again soon!

"Exhausted - arrived evening"

5
16/03/2016

Welcomed with open arms. Room felt like a million dollars. Good night sleep. Awake to a delicious breakfast. Refreshed and ready to complete our journey home. Packed luggage into car. took hot cup of coffee for the road. Arrived home safe.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us and had a nice breakfast before heading back home. Hope to see you again soon!

"Always fine"

5
15/03/2016

Again, we stopped for our overnight stay at this Best Western. The hotel is excellent.However, the egress into the hotel is difficult and confusing. There is a lot of traffic due to the restaurants and the outlet mall being on the same street. The restaurant selection is not exciting. The restaurants tend to be crowded and the food poor.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review of our property! I'm glad you enjoyed your stay with us. Unfortunately traffic can be a little hectic in this area due to all of the hotels, restaurants and the outlets. Sometimes getting off at exit 97 and coming from the opposite direction can be a little easier than getting of at exit 95. Hope to see you again soon!

"Great value Imaculate property"

5
14/03/2016

We stopped in here on our way to Florida. I am a BW Diamond member and have stayed at likely 150+ BW properties over the years and I would rate this in the top 10. Beautiful spacious room and sparkling clean throughout. The breakfast area was clean and bright. As soon as people finished eating they were there cleaning and spraying the tables. It was one of the cleanest I have stayed at - as I said immaculate both inside and out. The General Manager was there when we checked in ( a Sunday afternoon) and he is very engaging and you can tell he takes pride in his establishment. They have all the awards on the wall at the check in and they are well deserved. It is located right at the Carolina outlet mall just off I95. Lots of competition but this is a great value property - you won't go wrong here. Lots of places to eat within walking distance. It will be now on my places to stay lost on the trip down to Florida

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We do take pride in the cleanliness of our hotel and want each of our guests to have an enjoyable stay in a nice, clean room. We are grateful for the awards we have received and do our best to live up to those standards. Hope to see you again soon!

"Traveling South"

5
11/03/2016

Overall review is graded excellent! I would recommend anybody to experience the quality and friendly service.. We plan on staying here again on our way back home to NY state. For us it is about half way down and back withing 20 miles difference.. A perfect place to rest and rehab when your traveling on I-95 and getting all stressed out. Thank you and God Bless you.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm so glad you enjoyed your stay and were able to have a restful and relaxing night with us. We hope to see you again soon!

"A very good value"

5
10/03/2016

This is the hotel for the value-conscious consumer. The management clearly takes great pride in their place. The lobby is clean, attractive and spacious. The front desk people were extraordinarily friendly both at check in and check out. We were impressed by the size of the room and the bed comfort. Decor was simple but attractive. The room was almost perfectly clean. I hesitated in giving the hotel five stars for a few reasons. First was the loud and nearly uncontrollable heater/AC unit. Fortunately the temp outdoors was such that we could turn it off all together. Second, the room was somewhat noisy. We could hear those above us moving about, a child crying, and their tv--pretty normal things. I would suggest a top floor room if it is available. Third was the shower, but I must say that very rarely do I find a hotel shower that pleases me. The water pressure was fair and the water could have been a touch warmer. The breakfast was typical for hotels offering it, and was certainly clean and adequate, with lots of offerings including fresh fruit, cereals, waffles, muffins/danish, and microwaveable breakfast sandwiches. All in all I would recommend this hotel, and will stay again when we are in the area. We got a good night's sleep at a more than fair price. And they get an A for effort.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review, and for letting us know about the issues you had. Any time you have a problem at our property, or any hotel, please let us know as it occurs so that we have an opportunity to fix it. We want each of our guests to have an enjoyable stay! Hope to see you again soon!

"Best hotel location of our entire 17-day trip!"

5
08/03/2016

Very pleased! Right next to a lovely outlet shopping center, a Cracker Barrel and much more. It's a perfect halfway point from North to South! LOVED the washcloth bird --see photo! Couldn't be happier after a long drive.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm so glad you enjoyed your stay with us! The outlets as well as the many restaraunts close by are a great attraction for our area and make this exit an easy overnight stop of of I-95. We get so many comments on the washcloths made in to ducks; everyone loves them! Thanks for the great review and we hope to see you again soon.

"BW Smithfield, NC/"

5
08/03/2016

As always we enjoyed our stay here immensely. No complaints at all. A great place to rest after our long drive from Ottawa, and excellent for snowbirds as it is close to the I-95 for those heading to Florida. Excellent accommodation and Staff. The price - very reasonable.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
It is great to see these short and sweet reviews! It's great to get feedback from our regular customers. It helps us monitor the consistency of service that we provide to each guest. I'm so glad that you had an enjoyable stay with us again, and we hope to see you on your return trip! Thanks!

"An Oasis on I-95"

5
08/03/2016

I was on a long trip from Orlando to New York. My first night I stopped at a Best Western somewhere in Georgia looking for a room. Unfortunately they were full. I drove to the hotel next door and booked a room for the night. It was a disaster! The bed was terribly uncomfortable, pillows small and old, room looked like it was 50 years since upgraded, etc After traveling all the next day I was very tired. I spotted the Best western Inn of Smithfield. It was like seeing an oasis in the desert. They had a room. What a difference, bed was large and comfortable, the staff was wonderfully nice and helpful. The business center had great computers and was able to work. After a restful sleep and restfulI was able to complete my trip the next day.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm so sorry that you had a bad experience at another hotel on your recent trip, but I'm glad we could be a place of rest and relief for you. We want each of our guests to have a relaxing and restful experience during their stay with us and it is great to get that feedback. Thanks for the great review and we hope to see you on your next trip!

"Great Place"

5
07/03/2016

Clean, well maintained. Friendly staff. We have stayed there many times in the past. Still a great value. The area has many restaurants and shopping. Breakfast is very good with good selection of items. The beds are clean and decent. Bathrooms are clean and updated. Would highly recommend this hotel.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I am so glad that you enjoyed staying with us again. We appreciate feedback from all of our guests but especially those of you who stay with us often. We like to know that you are receiving a consistently pleasant experience. We hope to see you again soon!

"John Very Good Place to Stay"

4
05/03/2016

Friendly and helpful Staff, clean and quit rooms, Very good choice of restaurants in the area, Lot of breakfast choices from both hot and cold. (could provide Ketchup for some of the breakfast choices) Will stay there again when I am in the area

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We are planning to change our breakfast selection soon and I will keep your recommendation for ketchup in mind. Hope to see you again soon!

"Pleasant Surprise"

4
01/03/2016

Needed to stop at a place half way between Florida & New York, close to 95, and not too expensive. This place fit the bill and more. The staff was friendly, the rooms spacious and clean, and they went the extra mile to make you feel comfortable (including a little duck folded out of the washcloth). We could walk to one of several restaurants and got 10% off ice cream next door. What else could you want?

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
The 10% off that Coldstone offers to our guests is definitely a plus! I'm so glad that you enjoyed your stay with us and you found everything to be clean and comfortable. Thanks for the great review and we hope to see you again soon!

"Better than Ever!"

5
29/02/2016

Stayed here once before, and this stay was just as good if not better! Beds and pillows comfortable! Luv written announcement in rooms that 9:00PM was ":Quiet time!" No slamming of room doors! Come on folks, how hard is it to close a motel door quietly! Also requested no gatherings in hallways! BW Smithfield even willing to give three warnings before eviction without refund! In any case, nice facility, clean rooms looking like new, Plenty of places to eat within walking distance,

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm so glad that you enjoyed your stay with us! Our "Good Neighbor Policy" is something that we adapted from guidelines that another area hotel was kind enough to share with us. We feel that it is the first step to ensuring minimal noise complaints. We hope it encourages guests to be respectful of one another as well as encouraging the quick report of noise problems so that we can correct them and ensure that everyone has a quiet, comfortable stay. Thanks for the great review and we hope to see you again soon!

"Shoukd be a Best Western Plus"

5
29/02/2016

Wow! This is the cleanest hotel I've ever stayed at. And I've been staying st hotels fo 50 yesrs. Staff very friendly . If you're looking for a nice comfortable clean room to stay at after driving all day this is it.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks so much for the great review! We appreciate the feedback and hope to see you again soon!

"No cribs or pack and plays"

2
29/02/2016

This is not a family friendly hotel. While traveling alone with my 18 mo and 4 yo I booked a night here. Most hotels have a few cribs or pack and plays, but I was told at check in they don't have them. Due to space we couldn't pack our own, and many traveling with children will have the same problem. If you travel without small children it is fine.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
You are correct in stating that we do not carry pack and plays, cribs, or even rollaways. At our property we strive for cleanliness and feel that there is no way to keep these items clean enough that we would put our own children in them, therefore we would not want anyone else's children in them either. Since these are items that not every hotel carries, we always recommend calling ahead to make sure that the hotel can meet the needs of your family. It is best to call the hotel directly with any special requests. I'm sorry for any inconvenience that was caused by our not having these items available.

"Excellent Hotel"

5
28/02/2016

The Finest Best Western we have stayed in. Inside hallways, lovely eating area, spacious rooms, small indoor pool. They are eager to make your stay comfortable. Also a repair check off list in the room in case anything isn't working properly. Breakfast was plentiful. Only heated item was a pancake maker. They offer burritos, egg sandwich in mini fridge to warm up in microwave. Viola was a pleasure to work with. Even callednour room after we settled to be sure all was well. Walking distance to restaurants and an outlet mall. A bit tricky to get to off highway due to odd roundabout. But We'll worth it. Great stop en enroute to Florida. We will be back!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us. As you mentioned, right now the only hot item is the pancake machine, but we will soon be going to a full hot breakfast as well as going back to the waffle makers as many of our guests have not been pleased with the pancakes. We hope to see you again soon and hope to have a better breakfast selection ready when you come back!

"NOISE"

1
27/02/2016

Don't stay here if you are planning to get a good nights sleep. No satisfaction from the hotel. They had a group of Construction workers who had no consideration. Hotel did not know enough to put them on a bottom floor. Instead they put them on the third floor. Stomping and dropping tool bags. Hotel should of moved us or them to a different room. Complained about 10pm. Woken up at 4am, back to sleep at 5am, and then woken up at 6am. Got lip service from Staff, "oh their Construction workers".

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I apologize for the inconvenience during your stay. The front desk staff did address the initial complaint and since they heard no other complaint until the next morning at 6 a.m., they thought the problem had been rectified. As you stated in your review with Best Western, the front desk staff on duty went up and talked to the guys and asked them to be quiet when the 2nd complaint was made at 6 a.m. I will contact you personally to discuss the matter further. I apologize for any "lip service" that you may have received from desk staff and this will be addressed.

"Family Denied entry to Best Western"

1
22/02/2016

I am really upset. My family has been staying at this hotel for our annual trip to Florida for the past 7 years. We drive over night and stay at this hotel. We enjoyed it because it is close to the I95, shopping, restaurants and gas. This past time, my husband went to check us in. When asked how many in the room, he said himself, his wife and 3 kids (ages 7, 4 and 2). She told him to wait a minute and when she came back, told my husband that they could not register us at that hotel, (even though we had a reservation) because we had 3 kids. We had stayed there the past 2 years with 3 kids and never told anything. We offered to pay extra, rent a cot or anything. They said no. Pretty bad to drive 12 hours over night and not to have a pre-booked hotel let you stay there because of young children. This isn;t the first time we were turned away from a Best Western because of having children. When we called the head office, they told us that every Best Western is individual owned and operated. I will NEVER stay at any Best Westerns again. They are unwelcoming and poorly managed!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm sorry that you had that experience at our property but I do hope it won't change your view of Best Western as a whole. There are some properties that have suites and rollaways available so that they are able to accommodate more people. When booking the reservation online, the guest is asked how many adults and how many people will be in the room. When your reservation came through it was for two adults and two children. When more than four total people are put in, like two adults and three children, the guest receives an error message that says that we do not have a room type available to accommodate that many people. It is both Best Western policy and local fire code that we only place two people per bed, and since our largest room only has two queen beds and we do not have rollaways, we are unable to accommodate parties of more than four without the purchase of an additional room. The desk clerk that spoke to your husband is the same desk clerk that has checked him in every year for the past few years, and did let him know on at least one previous occasion that we only allow four people to a room, and she made an exception and checked him in as a courtesy because of the long drive and let him know that in the future it would be necessary to get two rooms if you stayed at our property. As I said previously, there are wonderful Best Western properties that have room types that will accommodate more than four people, it is just necessary for the guest to put in the accurate number of people at the time of booking to determine whether or not the hotel can accommodate that number. I apologize that it was an inconvenience and hope that this experience will not taint the Best Western brand as a whole for you.

"nice hotel"

4
20/02/2016

pleasant staff and very clean room. Substandard breakfast - advertised as ' hot ' but only if you use the microwave to heat prepackaged food which was not great. Easy access on and off I-95. I would stay here again but eat elsewhere.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm so sorry that you found our breakfast substandard. Unfortunately we are not currently able to offer a full hot breakfast, and we do advertise our breakfast as continental and even have a menu available at the desk and in the guest rooms for anyone who may have dietary restrictions or concerns about what we may have available. We are working with the local health department on getting a permit to serve a full hot breakfast and hope to have that up and running in the very near future. We hope to see you again soon, and hope that by that point we will have our new breakfast menu available for you to enjoy! Thanks!

"Review of BW, Smithfield, NC"

5
19/02/2016

The location is a convenient distance between Baltimore/Washington and points south. The staff is friendly and efficient. The breakfast room was well supplied and very clean. Just a great spot to stopover for a night or longer.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! Friendly and efficient is exactly what we like to hear about our staff, as well as your nice comments about our breakfast. Cleanliness is what we strive for! I'm glad you enjoyed your stay with us and we hope to see you again soon!

"Great place to stay"

5
16/02/2016

This is a fabulous place for the weary traveler. It is clean well staffed and very reasonable and there are several restaurants close by as well as a movie theater. There is plenty of parking and it is just minutes from I 95.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review of our property and staff. I'm glad you enjoyed your stay with us and we hope to see you again soon!

"Best of places to stay"

5
16/02/2016

This was our third time staying at this Hotel and we always find it excellent value for the money paid and the staff are amongst the friendliest in the area. We have stayed with some of the competitors in the past but never received this hight degree of service

"amazing Best western!"

5
13/02/2016

Great stop a little over half way from Maine to Florida. Inexpensive when booked through TripAdvisor right before you get there. The rooms are amazing. The staff is very nice. The contintel breakfast was better then expected. Make your own pancakes. Breakfast sandwiches and burrito. Fruit, cereal, muffins, bagles,etc. We plan to make this stopping point every year we come. The health inspection was 100% labeled at the check in counter. No complaints! Also had mini fridge and microwave. Area around has lots of food and entertainment within walking distance.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and description of our amenities! I'm glad you enjoyed your stay with us and especially enjoyed breakfast the following morning. We hope to see you again soon!

"great place"

5
09/02/2016

This was the Best Western by far at it's best! The nicest one I've ever stayed at.We did not make a reservation and the rates were excellent! the staff, appearance of the area was very comforting. Will stay here again!!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm so glad that we were able to meet your expectations and that you had a nice stay with us. Hope to see you again soon!

"Nice for the Price"

3
09/02/2016

Moderately priced , no frill hotel. Clean and nice breakfast. Friendly staff..Traveling from South to North on 95 and this hotel is right off the interstate. Recommend for a quick night stop over but it is Right beside a really nice outlet mall but it wasn't open when we checked in or out.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the review! I'm glad you enjoyed your brief stay with us and we hope to see you again soon!

"Easy stop off rt 95"

4
08/02/2016

Nice stop on the way to Fla. Lots of restuarants in the area and other specialty shops nearby. The weather was great too! My only qualm is that the review god needs 200 characters in order to make them happy. Short is best ...no one likes blah blah blahhhhhh. There 200....happy?

"Good stopover place on way to Florida"

4
05/02/2016

Nice, clean and close to restaurants. On our way from Ontario to Florida this is a half way spot. The room had a bar fridge, coffee maker, etc. We booked through Airmiles. We walked over to the Outback steakhouse for dinner after a long day driving.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the review! I'm glad you enjoyed your stay with us. Hope to see you again soon!

"Quick stay"

5
04/02/2016

We stayed at this hotel on our way to Florida. It was nice and clean. Would stay here again. I forgot my ring and earrings and they even mailed them to me in Florida. There are also lots of restaurants/cafes walking distance from the hotel (even a Starbucks)

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm so glad that you enjoyed your stay with us, in spite of the small inconvenience of leaving something behind. I'm glad I had the opportunity to work with you on getting your left behind items back to you as quickly as possible. Thanks again and we hope to see you again soon!

"MY STAY"

4
03/02/2016

Accomadating, Friendly, Clean, Neat, Awesome, Super, Tastey Breakfast, Good People, Alot of bang for your buck. The bathrooms and towel folds were neat. Coffee was a great brand and very much needed after a long trip down the East Coast of the United States. Centraly located with lots of restaraunts and shopping close by. Well Lit parking lot which made you feel safe at night.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
You perfectly described what we strive for! Thank you for the great review. I'm glad you enjoyed your stay with us and you felt safe and welcomed at our property. We hope to see you again soon!

"Very nice hotel"

5
01/02/2016

The hotel is in an excellent location. The hotel was kept clean. The room was clean and the staff are extremely nice and you can tell that they enjoy providing excellent service to their guests. I would recommend this hotel to anybody

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm glad you enjoyed your stay with us and had such a great experience with our staff! We want every guest to be comfortable and feel welcome during their time here. Thanks for the review and we hope to see you again soon!

"Good overnight on way south"

4
31/01/2016

Hotel was nice, clean and quiet which is exactly what we want for overnights when we travel. Always prefer properties that are "hotel" rather than "motel" types. Properties that have elevators and are easy on easy off highway and near decent resturants.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the review! I'm glad you had a nice, restful night with us. Hope to see you again soon!

"Unique Breakfast Choices"

5
28/01/2016

This Best Western had an assortment of microwave breakfast treats (eggs and cheese in burritos, and many other egg choices) in addition to pancake maker and the usual assortment of breakfast items. Room was comfortable and staff was very nice. There was a large variety of restaurants nearby.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm so glad that you enjoyed your stay with us, and especially liked our breakfast. You are right that there are plenty of restaurant choices in our area which makes this particular exit an easy overnight stop. Thanks for the review and we hope to see you again soon!

"Great Hotel"

4
26/01/2016

Love the Best Western Chain. This hotel is clean and the staff is friendly. The staff even left a treat for my youngest and his stuffed dog. He was excited that they had taken care of him. We stayed with a family of four and took advanced of the complementary breakfast.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay with us and we hope to see you again soon!

"Little things right and major things wrong"

2
24/01/2016

The motel is easy to see with the highest sign around, but hard to get to because of the mangled intersection which Smithfield created. I am local, but I had no power for 2 days thanks to a storm. The outside of the motel is pleasant and the lobby and the breakfast area are quite attractive. The room came with refrigerator, microwave, a TV and a coffee pot, none of which I used. The first floor included a pool which several children were using, a work out room and a business room. I did not use any of those items. The receptionist, Viola, was very nice and I checked in with no problems. The check in makes you agree to no animals and no smoking anywhere, which might put some people off, so know that. The tub and shower were low enough to easily step into and there were solid grab handles. The shower curtain is curved so it doesn't stick to you. There were lots of towels and all were folded in an attractive fashion. Really quite elegant. The room is large enough to dwarf a king size bed. There was a nice desk/table to work on. Arriving at my room, after more than a day without heat, I was met with a room which likely was over 80 degrees. Immediately I switched the wall unit from heat (set to 70) to air conditioning and began lowering it to make the room comfortable. The receptionist called about that time to make sure everything was OK in the room. Very nice touch. Eventually I settled on air conditioning and low fan and 62 degrees for the overnight temperature. The bed was comfortable, there was a plethora of pillows most of which I removed. The room stayed a bit too warm for my liking, and while set to 62 degrees, I would guess it stayed about 74 degrees or warmer, too warm for me. I awoke about 10 times during the night. Then in the morning at 7:30 I jumped into a tepid shower. It wasn't cold like outside, but the hottest it would get wouldn't make tea. Normally I do not eat breakfast, which was perfect for what they served here because the coffee was instant, the bagel was doughy, and the pancake machine took 60 seconds to cook a 2 inch rubbery excuse for a pancake. I tore it in half and then tore off a piece to chew on. I tossed it out. Forgettable. The juice is the only thing I can recommend. I like Best Western motels but this one gets the little things right and all the major things wrong. Smithfield must have better options. I suggest you pass on this Best Western.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I appreciate you taking the time to review our property. I am sorry that you were unhappy with your experience here, and I wish we had been given the opportunity to correct any problems while you were still here with us. We do take guest satisfaction seriously and immediately address issues as we are notified. We have looked into the heating and water issues that you described and were not able to replicate the problems you were having. I'm certain this is something we could have assisted you with had we known. Several guests have expressed concerns both in reviews such as this and in person about our breakfast. We understand that our complimentary breakfast is not ideal for some patrons and we are working towards changing it. Unfortunately we have to work with the health department to get proper permits for a full breakfast, and due to our tiny kitchen space that is taking some time. We do hear the concerns and we are continually working towards making breakfast a better experience for all of our guests.

"Great Place to Stay in Smithfield, North Carolina"

5
24/01/2016

Clean and comfortable hotel in Smithfield, North Carolina. Within easy walking distance of several restaurants, a Starbucks, ice cream shop and a movie theater. Room very nice and hotel staff friendly and helpful. Will stay there again.

"Overnight stay while driving from Ct to FL"

5
23/01/2016

Room was very pleasant, and clean, beds were very comfortable. Breakfast was very nice with a very pleasant lady making sure everything we wanted was there. Hotel was wright off I95, just about half way from where we started from which was Oxford, CT heading to Port Saint Lucie, FL

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm so glad that you enjoyed your stay with us. It seems that we are a good halfway point for many of our guests as most of our business comes from I-95 travelers headed to and from Florida. Thanks for the great review and we hope to see you again soon!

"Overnight in Smithfield"

3
22/01/2016

Nice room. Friendly staff. Good price. Horrible breakfast. Convenient location on I95. Lots of shopping & restaurants in the area. The review site requires at least 200 characters in this section so I'll just keep typing until the quota is satisfied. Have a nice day traveling.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm glad you enjoyed some of what we have to offer, and I'm sorry to hear that our breakfast did not meet your expectations. We are working with the local health department to get the proper permits to serve a full breakfast with eggs and a breakfast meat, in addition to the breads, cereals, yogurt, fruit and pancakes that we already serve. Hopefully we will have that up and running in the near future.

"Wedding trip up north"

5
19/01/2016

Just love staying at this hotel. Wonderful accommodations, great linens, showers and staff. We will definitely continue staying at this location during our trips up north. It is also directly beside the outlets and several restaurants so it is very convenient for eating and shopping. Also has a large movie theatre behind the hotel!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you so much for the great review! I'm glad you enjoyed your stay and a little of what Smithfield has to offer. Hope to see you again soon!

"Good Hotel"

5
15/01/2016

Good clean hotel, close to I-95. Somewhat challenging to navigate the roads leading to the hotel from I-95, but that is beyond the control of hotel management. Great experience overall! Would definitely recommend & stay there again

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Unfortunately getting to us is not as simple as it once was. The roads and traffic pattern changed greatly in the last couple of years. Any time you have issues getting to us please give us a call and we will direct you through this maze to the best of our ability. Another option is to get off at exit 97, turn onto Outlet Center drive and we are about a 1/4 mile past the outlets. Going that way it is about a mile from the exit, but worth it to miss the headache of getting off at exit 95. I'm glad you had a great stay with us and we hope to see you again soon! Thanks!

"Great place to stay"

5
15/01/2016

Clean, quiet hotel. Room was spacious and clean. Everything we needed was at our fingertips. The staff was wonderful and extremely friendly. Nice continental breakfast in the morning and the coffee was really good! I would definitely stay again.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm glad you enjoyed your room and breakfast! Our housekeepers strive for excellence and we want everyone to enjoy a clean and restful stay. Thanks for the great review and we hope to see you again soon!

"A Nice Place to Stop & Breakfast too!"

4
14/01/2016

We were driving south to Florida and needed a place to stop, not quite as far a Florence. Smithfield, NC was the place and the Inn there was a wonderful choice. Breakfast included, Wi-fi, wonderful staff, all the makings for a wonderful stay. You'll probably be happy you chose this Best Western.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm so glad that you enjoyed your stay with us! It seems we are a good half way point for a lot of folks traveling to and from Florida. Thanks for the review and we hope to see you again soon!

"Spotless, well maintained, friendly"

5
14/01/2016

We've stayed here for the last 12 years as we travel from New England to Florida. This is a very, very nice facility. In our opinion it is comparable to facilities that charge a third more for a room. We recommend this facility to anyone who will listen.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you so much for the great review! We appreciate all of our guests but especially guests who continually use us as a return stop. The feedback is greatly appreciated. Thanks again and we hope to see you again soon!

"Clean, convenient, courteous"

5
12/01/2016

We stayed at Best Western, Smithfield, NC, while on our way from NJ to FL. The location was perfect, right off of I-95. Several restaurants were nearby, some were in walking-distance. A movie theatre and some stores were nearby, too.everything was clean, the fitness room had 3 machines and hand weights, and the indoor heated pool was small but perfect for a break from the road.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad that you had a comfortable stay with us and took time to enjoy the fitness center and pool. Our pool is a little on the small side but we keep it clean and warm so it is always ready for travelers who need a little relaxation. We hope to see you again soon!

"Noisey"

4
08/01/2016

The floor above seemed loud when people above us and or in hallway were moving. The room was clean, the lobby and grounds were also very good. Lots of construction in the area very hard to maneuver because of that.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I apologize for the noise issue that you had during your stay, but we are glad everything else was to your liking. Any time you have a noise issue, or any issue for that matter, please call the front desk and let them know immediately and they will resolve it. The comfort of our guests is top priority and that includes having quiet facility. As I'm sure you saw we do have a "Good Neighbor Policy" in every guest room and we do enforce the quiet time rules to try to keep everyone comfortable. Thank you for the review and we hope to see you again soon!

"Smithfield Best Western"

3
05/01/2016

I have been staying at this hotel several times a year. This is the first time I was disappointed with the cleanliness of the room. This was also the first time I had a street side room. You could hear all the vehicle traffic from the room.So if you stay here ask not to be on the street side if you are a lite sleeper.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I am very sorry to hear that you didn't have a good experience with us this time. Any time that you have an issue at our property please let us know and give us the opportunity to correct the problem while you are here. Cleanliness is something that we take great pride in and I am concerned to hear that we did not meet your expectations in that area of service on this stay. I do hope that you will stay with us again in the future and give us another chance to help you have a great stay and good night's rest.

"Only Best Western"

4
04/01/2016

We've tried other hotels on our trips north to visit family. We are always disappointed in the other brands. From now on it's only Best Western. For a few dollars more the experience is worth it. Cleanliness & comfort ....

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm so glad that you enjoyed your stay with us! Cleanliness and comfort is what we strive for, as those are the most important part of a guest's experience. Thanks for the review and we hope to see you again soon!

"Very nice and clean stay"

5
03/01/2016

Very close to restaurants and shopping at outlets. Staff very helpful and friendly. This was a nice retreat for us to just get away and shop and eat. The movie theater is within walking distance and the Outlets a short less than a mile drive.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the great review! I'm glad you enjoyed your stay with us and got to experience a little of what Smithfield has to offer. A day at the outlets is always a nice little get away. Hope to see you again soon!

"Annual visit"

5
01/01/2016

Been stopping here when traveling from Florida to Virginia either Thanksgiving or Christmas for years. Same level of comfort at a reasonable price. Finally built up enough points that the next one will be free.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
We always appreciate feedback from our return customers. Thank you so much for the review and we are glad you enjoyed your stay with us. Hope to see you again soon!

"Nice Place"

3
01/01/2016

This is a nice clean hotel. The staff are southern friendly and the room was clean. Although it is right off the highway the driveway is hard to find at night. Larger or illuminated signs would help with this.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Unfortunately it can be difficult to find us thanks to the interesting traffic pattern complete with traffic circle. If you ever have trouble getting to us, please give us a call and we will do our best to direct you. I'm glad you enjoyed your stay and we hope to see you again soon!

"Very Good Stay"

5
29/12/2015

The hotel staff was knowledgeable and very courteous. Also enjoyed the breakfast, which was nicely presented and complete. Since the Hotel is located close to an outlet mall, it is a convenient location.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm so glad that you had a nice stay with us. Our staff does their best to give everyone a warm welcome! Thanks for the great review and we hope to see you again soon.

"Just as good on return visit"

5
27/12/2015

We came again because of a good experience a year ago and were not disappointed. In the competitive and price-conscious I-95 motel scene, this place finds a way to distinguish itself, offering good quality facilities and services at a bargain price. For the extra $5-10 rate, It offers spacious, comfortable rooms, a friendly staff, indoor pool, fitness center, free wifi, and decent (not gourmet) breakfast. Many restaurants and a vast array of outlet stores are within walking distance.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review and the run through of the amenities that we offer. I'm glad that you enjoyed your stay with us and we hope to see you again soon!

"Very nice break from driving"

4
21/12/2015

This hotel is clean and pleasant and provides a great break from a long drive. Complete with a small indoor pool and plenty of nearby eating options, it was just what we needed. We left the next morning refreshed and full from a nice breakfast.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm so glad that you had a pleasant and restful stay with us. Thank you for the review and we hope to see you again soon!

"Perfect in every way"

5
20/12/2015

Superior check-in clerk (Danielle); Clean, well-appointed room. HVAC actually worked correctly. Near to numerous shopping centers. Near I-95 and US70 highways. Adequate self-service breakfast was complementary.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Danielle is certainly an asset to our property. We receive compliments about her often! I'm glad that you were satisfied with our service and amenities and had a comfortable stay. Thanks for the review and we hope to see you again soon!

"Comfy and Perfect Stay"

5
20/12/2015

I was very pleased with the price, location, and the cleanliness of the stay. The breakfast was okay, wouldve loved some grits and bacon, but the breakfast sandwich and juice was a great alternative. My son loved the yogurt and hot cocoa so that's all that mattered. The room was nice and the bed was comfy. Our stay was short but it was enough to spend time with our nephews and niece and shop til we dropped. I loved that it was tucked away from the Premium Outlet traffic, but close enough to get to it without too much hassle. Will definitely stay again.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We are in the process of upgrading our breakfast to a full breakfast, which will hopefully include bacon. Our health department has very high standards and we currently do not have the space or equipment to meet the standards to serve a hot breakfast, but we are working on it. Hopefully within the first few months of the new year we will have a hot breakfast available for our guests. Thanks again and we hope to see you again soon!

"pleasure"

5
17/12/2015

the girls at the desk were very nice and accomodating, it was clean and pleasant, breakfast selection was very nice and was good tasting. everyone was very pleasant and helpful, it seemed like a nice town, restaurants were close, it gave you a safe feeling,

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad that everything at our property was to your liking. The area is building up very quickly. It seems there is always a new restaurant or hotel going up, which is very convenient for our I-95 travelers. Hope to see you again soon!

"Pleasant Overnight Stay"

5
15/12/2015

This hotel was a very comfortable and clean stop on our trip home from Florida. It appears to be fairly new and the breakfast was much more than we expected. They had 'make your own pancakes' and other goodies. The location is a little tricky to find (traveling North) but in a nice, quiet location. For us, it was a great place to stop.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
It is great to hear that you had an enjoyable stay with us! Unfortunately it can be a little frustrating trying to get to us now. If you ever have issues finding us, just give us a call and we will do our best to direct you to us. Thanks for the review and we hope to see you again soon!

"Great hotel to stop at on the way to Florida!"

5
14/12/2015

The hotel was clean. The staff were friendly. The rooms were big and clean. The location was great - perfect for a overnight stop off I-95. Also, it was very easy to get to restaurants and the outlet stores. You could almost walk to them.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad we were able to meet your expectations and that you had a nice stay with us. Hope to see you again soon!

"Comfortably Above Average "

4
11/12/2015

Where not the best place I've ever stayed this is certainly not the worst. The hotel is clean, modern and we'll located with respect to I 95 and restaurants. Your room key will get you a 10% at two nearby ones. The rooms are clean, relatively large, and all of the bathroom amenities such as this sink are actually located in a fairly decent sized bathroom. The soap dish would be a nice touch however. The HVAC is old style through the wall and tends to be a bit noisy. There is a small refrigerator and microwave in the room. There is a continental breakfast including breakfast burritos and Jimmy Dean hot sausage biscuits that is served beginning at 6:30. It would be nice if the breakfast started at 6 a.m., some of us have to be places by 7. The venue was quiet with the exception of the the demented flamenco dancers in the room above us. What are you going to do? People will be people. One of the nicest amenities in the hotel is fact that the luggage carts have been modified and are are too big to fit inside the room doors. This stops the selfish people who put the carts their room overnight from hogging them and they are thus available to all comers. Whoever thought of this should get an award and other hotels should follow suit. The beds are comfortable but the sheet and blanket are kind of weirdly positioned so that you have to dig them out from under the mattress at the foot of the bed in order to get them to come up to your chin during the night. Of course there is the usual useless duvet or whatever it is called that does nothing but look good on the foot of the bed. During the week at least, rooms can be had in the mid eighties. All in all an excellent value.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the detailed review of our property! We appreciate the feedback. I'm sorry that you had to deal with noisy people above you. In the future, at our property or any other, please don't hesitate to call the desk and let them know of noise issues as they occur. At our property we have a "Good Neighbor Policy" placed in each guest room, and noise is one of the issues addressed. We want all of our guests to be comfortable and well rested during their stay with us, so noise complaints are something we will address immediately when notified. I'm glad that you appreciate our new luggage carts. We have had issues in the past with guests not having access to carts in a timely manner because others would keep them in their rooms, and we found this to be the most reasonable solution to that problem. Thanks again for the review and we hope to see you again soon!

"Very nice overnite"

5
03/12/2015

Very clean, great personnel, and easy access to motel. Many choices of restaurants in the area. Room was good size and very quiet. The staff is knowledgeable and friendly. This is our second stay here and both experiences have been great.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you so much for the great review! I'm glad that you enjoyed your stay with us and found the rooms comfortable and the staff welcoming. We hope to see you again soon!

"Excellent stop on the long road to florida"

4
02/12/2015

Clean, comfortable and efficient. A little confusing late at night negotiating the roundabout to get to the hotel but not a major problem. Excellent choice for a comfortable place to stay during a long 2 day drive

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for the great review. We understand the frustration of trying to get to our property from the interstate. It was once very easy to get to us, and then the town put in the roundabout. A good way to avoid the round about would be to get off at exit 97 off of I-95. It takes a few minutes longer to get to us that way, but its nowhere near as confusing. You just get off at exit 97, turn left at the stop sign with the KFC and BP station, drive about a mile and a half and when you get to the Starbucks, turn right. We will then be the second hotel on the left. It's a little longer, but it is much less confusing. I'm so glad that you had a comfortable stay once you got to us, and we hope to see you again soon!

"Sleep Near the Shopping"

3
02/12/2015

Nice place to rest; clean, comfortable, horizontal beds, and the drains actually work. Not the easiest to access given the confusing layout of the area; Smithfield has a large outdoor outlet mall. The doors are a little heavy; easy enough to open but close with a resounding bang. The receptionist was quite helpful in locating a nearby craft brewery.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the review! I'm glad you had a nice stay with us and enjoyed some of what Smithfield has to offer. There are several breweries in our county, all of which are good choices. Double Barley is the closest to us and guests always seem to enjoy their experience there. Hope to see you again soon!

"Excellent hotel with friedly and professional staff."

5
30/11/2015

This was an overnight stopover en route down I-95. The hotel is attractively landscaped with an appealing lobby. The staff is friendly and professional. The room is attractively decorated and comfortable. The hotel is located far enough from the highway to minimize road noise. The breakfast is excellent.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm so glad that you enjoyed your room and breakfast, as well as your encounters with our staff. Hope to see you again soon!

"We stop here on way to Florida"

4
25/11/2015

People are very nice and room is clean. I don't like the pillows however so bring your own. There are plenty of restaurants nearby and outlet mall right up the street. We will stay here again on way back.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! I'm glad you enjoyed your stay as well as the dining and shopping our area offers. See you again soon!

"Hotel rating"

5
16/11/2015

Very friendly and helpful staff. Beds very comfortable. Room and bathroom nicely appointed and recently painted. Very good breakfast selection . Location close to interstate and close to choice of several chain and privately owned restaurants.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm so glad that everything was to your liking during your stay with us! Thank you for the awesome review, and we hope to see you again soon!

"Good place to stay while shopping at the outlets..."

4
12/11/2015

Nice relatively new hotel in the Smithfield, NC area. Good place to stay at while shopping at the local outlets or traveling through the area. Breakfast is somewhat lacking. However, the hotel and staff were nice and accommodating. I recommend this location for someone looking for a place to stay.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We are working on updating our breakfast to have hot options available and we hope to have that up and running soon. Hope to see you again soon!

"Nice People, Nice Place"

4
11/11/2015

All the hotels in Goldsboro were booked up this past weekend. I was in Goldsboro for a funeral and then an emergency. I couldn't drive back to Raleigh because I was exhausted. I called around and finally found a room in Smithfield at the Best Western. I was pleasantly surprised! All the rooms are non-smoking; no stale air there. The room was clean, there were plenty of towels and the bed was comfortable. The only minor thing was the pillows were rather small. Overall, this is a nice place to stay.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm sorry for the circumstances that brought you to stay with us, but I'm glad that you did choose our property and that you had an enjoyable stay. Times like that can be stressful and exhausting and we are glad you were able to find rest here. Thanks for the review and we hope to see you again soon, hopefully under different circumstances.

"Midpoint in our trip"

3
10/11/2015

Clean, reasonably comfortable overnight hotel. Only real problem was the nearby train tracks which seemed active and loud on a quiet night. Breakfast seems a bit skimpy with nothing fresh. The machine made pancakes are tasteless and were discarded, the prepackaged 'hot' items were high in sodium and fat. What happened to the waffles hot dishes and fruit found at other Best Westerns?

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm sorry you were disappointed with our breakfast offerings. Please know that we hear you, and we are working towards improving our breakfast. We are currently unable to offer meats and eggs that are not prepackaged because of our limited space and the health departments requirement for certain equipment that we do not have a large enough space for. We are in constant conversation with them to find ways to upgrade equipment in our small space so that we will be able to serve a hot breakfast. Thanks for the review and we hope you will give us another chance in the future.

"My Smithfield favorite has a shortcoming??"

4
09/11/2015

It is modern and clean . The front desk clerk is caring. But it has a shortcoming. The breakfast basically is a McDonalds style breakfast with some additional items. The problem is that if a McDonalds chain supervisor checked the quality of the offerings the supervisor would say that the quality of the food is not up to McDonalds standards. Ouch!!!Come on Best Western Management, let's get your breakfast right. There are too many other choices in Smithfield to settle for a third rate breakfast!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm sorry that our breakfast did not meet your expectations. Due to our limited space and local health department regulations that require equipment that we simply do not have space for, we are not currently able to serve a hot breakfast. This is something that we are constantly in discussion with them about and we are making steps to be able to offer a hot breakfast. Unfortunately it does take time to implement those changes, but please know we hear your concerns and we are working on making it better. Thanks for the review! Hope you will give us another chance in the future.

"Best Western Smithfield"

5
08/11/2015

We have stayed at this hotel many times and it is always very clean and the staff is very helpful. The breakfast is better than most as they offer breakfast sandwiches. It is also close to quite a few restaurants

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you so much for the great review! I am glad that you enjoyed your stay with us. Hope to see you again soon!

"Wonderful Hotel Experience"

5
07/11/2015

Would recommend this hotel to anyone travelling. We try and stay here every year on our way to Florida. Excellent experience all round. Lots of restaurants & shopping nearby. Staff are friendly and caring.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you for your kind review of our property. I'm so glad that everything met your expectations. Hope to see you again soon!

"Clean Convenient Hotel for Half Way Rt 95 Stop"

5
05/11/2015

Excellent Hotel 1/2 way between New England and Florida. Reasonable rates, comfortable bed, next to I95. Breakfast was prepackaged self serve assortment, very good but not spectacular. Would stay here again.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review of our property! We are working towards being able to offer a hot breakfast at our property, but have to get a few small renovations done before that can be offered. Hopefully it will be up and running soon. Thanks again!

"Our one nite stay"

3
01/11/2015

Good hotel to stay if your passing through the state on our way back home to New York. They offer free breakfast which was good. Hot and cold bkfst. Very clean dining area.pleasant personnel. They can do without the rugs in the rooms. They've had better days. Maybe they should steam clean the rugs in rooms. But not terrible .

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for your review! I'm glad you had a pleasant stay, aside from the carpeting in the rooms. We are aware of their age and are working towards renovating the rooms further. The rooms have recently been painted and the decor has been changed to more modern, updated furnishings. The next thing that will be replaced is the carpet and the curtains. Unfortunately we have to wait for approval on such things, but please know that your comment has not gone unnoticed and the carpet will get a good cleaning in the meantime. Thanks again, hope to see you again!

"Nice, nice staff"

5
27/10/2015

We normally stay at Best Western and they are all nice. There was construction work going on in the complex at Smithfield where this BW was located but the roads were passable and everything we needed was available--restaurants, etc. The staff, particularly in the breakfast room and on the front desk, were the best of any on our trip! Really enjoyed our stay there.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thank you so much for the great review and compliments to our staff. They take pride in what they do and want everyone to feel welcome. I'm glad that you had a great stay with us and we hope to see you again soon!

"Great for overnight!!!!"

5
21/10/2015

Very nice motel. It was clean, great service and a great value. They even had very good cookies at the front desk in the evening. You could walk a short distance to get a hot meal and end the night with some ice cream from Cold Stone Creamy. The beds were comfortable and the shower did the job. Typical breakfast was also included. No road noise either. Last but not lease there is an outlet mall down the road about a minute away.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm glad that you had a nice overnight stay with us! Thanks for pointing out the many restaurants close by, and of course Cold Stone. They now offer our guests a 10% discount if they show their room key. Thanks for the great review and we hope to see you again soon!

"Excellent Choice"

4
21/10/2015

Was not disappointed with this choice. All the previous reviews were not lying. It was a very pleasant stay. We used the as a half way mark going to Georgia. Also to go the carolina pottery. Easy access on and off the highway. Good restaurants in area. Made our trip easy!!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Many of our guests use us as a halfway point when traveling. This area is convenient for a stopover, and it is steadily growing to offer more restaurants close by. Soon we will have a Starbucks, Buffalo Wild Wings, and Chipotle all within walking distance in addition to the many restaurants already here within walking distance. I'm so glad that you had a pleasant stay with us. Thank you for the great review and we hope to see you again soon!

"Great rate"

4
19/10/2015

Room was very reasonably priced for the quality of hotel. Location off interstate convenient & within walking distance to places to eat, etc. Room was clean & quiet. Would stay again when traveling in area.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the awesome review! I'm glad that everything was to your liking and you found our property to be a good value. Hope to see you again soon.

"Pleasantly surprised!"

5
15/10/2015

The room was clean, comfortable, and quiet. The staff was friendly. I felt safe. The only suggestion I have is that the handheld shower head in the accessible bath tub needs to be lowered so short people or people in wheelchairs can reach it. Thanks!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! The desk clerk working on the day of your departure did mention the problem with the handheld shower head being too high. We will look into it and see what we can do to make this easier to reach. Thanks again. Hope to see you again soon!

"Consistently Good"

5
10/10/2015

Consistently Good... We have stayed here several times traveling between Pa and Fl over the last 2 years. The Inn has been consistently a great place to stay over on a long trip. Nice and clean,safe and plenty of places to eat around it. Nice price if you book on-line. Check in and out was fast and easy. Lots of safe parking spaces. Outlets close by.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
"Consistently good" is what we strive for. Thanks for the great review and for pointing out a few things about the local area for any future guests. The area is steadily growing with new restaurants and its nice to visit the outlets and stretch after a long day on the road. Hope to see you again soon!

"Great Experience"

5
09/10/2015

Hotel was up to date, room comfortable and plenty large. Only downside was the ventilation which was somewhat noisy. Breakfast was good although more limited than some. There was a good egg sandwich, the rest was continental and a bit more limited than some locations.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm glad you enjoyed your stay with us. Unfortunately AC units do tend to make a little noise. We do keep them serviced on a regular basis to keep them in good working order, which hopefully keeps the noise down some. We are currently limited in what we can serve in the breakfast area, as all meat and egg products have to be prepackaged, but we try to keep a decent selection with bacon, egg and cheese biscuits, sausage and egg burritos, cheddar cheese omelette, and egg white and pepper jack flat bread in addition to the fruit, grain and dairy items. We are always looking for ways to improve our breakfast and hope to be able to add hot items to our breakfast bar soon. Thanks for the review and we hope to see you again soon!

"nice and clean"

5
04/10/2015

great place great staff close to everything restaurants rooms nice and clean breakfast nice fitness room clean and pool was very nice only problem was bed flet springs best westren is my choice very clean thats why i stay

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review! We will look into the issue with the bed. Hope to see you again soon!

"Extremely Clean Hotel"

4
02/10/2015

We stayed one night at the Best Western Smithfield Inn. We found it to be an extremely clean, friendly place. The duck "folded" washcloth in the bathroom was cute, tool! The breakfast was adequate with a very friendly woman in charge of the eating area.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
It is great to know that you enjoyed your stay with us! I am glad that you found our property clean and the staff friendly. The duck in the bathroom is a hit with most of our guests. We've done them for years, and get great reviews about them. Our breakfast attendant is certainly an asset to our property and we are fortunate to have her. Thanks for the review and we hope to see you again soon!

"Good but not spectacular."

3
29/09/2015

I stayed at this hotel a couple of times in years past and it was very good. This time isn't wasn't bad but nothing was exceptional. Most of the staff was courteous enough but it would be a stretch to call them friendly other than then woman at the desk at checkout. She was friendly! One employee in the breakfast room seemed to snap at a few other guests. The room was fairly clean but there were little things that shouldn't have been there. (I had to wipe hair out of the tub!) Nothing was horrible but nothing was great either. We wouldn't rule out staying here again but if the price is the same, we will consider staying at some of the other hotels that have recently opened up in the same area. It was an acceptable hotel for a night's stay.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm very sorry to hear about your experience during your most recent stay with us. Please be assured that the level of cleanliness is very important to us, as well as the friendliness of our staff and those issues will be addressed. We do appreciate your repeat business and hope you will give us another chance to meet your expectations.

"Beautiful Hotel in and out"

5
25/09/2015

Wow what a super hotel to stay at! Hotel was beautifully decorated (especially the Breakfast eating area) and very clean. It was obvious that the owner/manager and staff took great pride in making everyone that stays there happy. We will return again!

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
I'm so glad that you enjoyed your stay with us. We do strive to make sure that each guest is satisfied with the cleanliness of our hotel and the courtesy of our staff. Thanks for the review and I hope to see you again soon!

"Wonderful place to stay"

5
23/09/2015

We have stayed at this Best Western many times on our travels from Florida to New Jersey and have had no problems at all. The staff is very pleasant, the rooms are always clean and well maintained. I would recommend this Best Western to anyone.

Mike P, Manager at BEST WESTERN Smithfield Inn, responded to this review
Thanks for the great review. It is always a pleasure to see you and your wife and we enjoy accommodating you. I am glad that we are able to meet your expectations each stay. Hope to see you again soon!