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Codice vantaggio

Destinazione

Sioux Falls, Etats-Unis

ARRIVO

29/06/2022

PARTENZA

30/06/2022

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2  Adulti0   Bambino

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Codice vantaggio

GL? Best Western Dawley Farms In Sioux Falls, Sioux Falls

1211 S Darryl Place, 57110, Sioux Falls, Etats-Unis - Vedi su una mappa
GL? Best Western Dawley Farms In Sioux Falls - Area esterna Il GL? Best Western Dawley Farms In Sioux Falls è situato nel centro di Sioux Falls. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Il GL? Best Western Dawley Farm In Sioux Falls è un hotel boutique alla moda, che propone audaci opportunità di lavorare in modo intelligente, divertirsi e vivere in modo salutare durante il soggiorno.Questo hotel con 79 camere è caratterizzato da un design moderno e curato, con elementi audaci ed espressivi. Oltre allo splendido design, il GL? Best Western Dawley Farms In Sioux Falls offre tutti i servizi che gli ospiti potrebbero desiderare. Prima di rilassarti nella tua meravigliosa camera, scegli ciò che più fa per te: da una nuotata nella piscina riscaldata a un allenamento presso il moderno centro fitness (aperto 24 ore su 24), o a uno spuntino al "The Market". Nel nostro hotel, non dovrai rinunciare a nulla!Situato in un'ottima posizione presso il centro commerciale principale della zona est, il Dawley Farm Village, e in prossimità delle Interstate 90 e 29, il GL? Best Western Dawley Farms In Sioux Falls è il sogno di tutti i viaggiatori. Inoltre, GL? si trova nelle immediate vicinanze del centro di Sioux Falls, dell'aeroporto Joe Foss Airfield e delle università della zona.Vieni a scoprire tutto quello che il GL? Best Western Dawley Farm in Sioux Falls ha da offrire!

GLo

GL? Best Western Dawley Farms In Sioux Falls

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i vantaggi dell'hotel

  • Colazione gratuita
    Colazione gratuita
  • Piscina
    Piscina
  • Hotel dotato di aria condizionata
    Hotel dotato di aria condizionata
  • Parcheggio gratuito disponibile
    Parcheggio gratuito disponibile
  • Cassaforte in camera
    Cassaforte in camera
  • Centro fitness/Centro benessere
    Centro fitness/Centro benessere
  • Lavanderia a secco
    Lavanderia a secco
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Basato sul parere di 64 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
27
Molto buono
13
Nella media
7
Scarso
9
Pessimo
8
CONSULTARE I PARERI SU
Affari Affari
10
Da solo Da solo
1
In coppia In coppia
3
In famiglia In famiglia
3
Viaggio con amici Viaggio con amici
1
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Sioux Falls"

4
User 06/06/2022

The GLo Best Western Dawley Farms in Sioux Falls is modern and clean. The staff is friendly. The pool was not as warm as we would prefer. The hotel advertises a heated pool, but it was not warm enough.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello Kevin, Thank you for taking the time to provide us your review and your feedback. We are delighted to hear that overall you enjoyed your recent stay with us! We also appreciate your feedback on our pool. Please be assured that we will look into this immediately and make sure the heater is working properly and is set to the correct temperature. Should your travels bring you back this way, we hope to share our hospitality with you again at GLo. Have a wonderful day!

"Nice But Needs Improving"

3
philnizzy, Sioux Falls, South Dakota 01/06/2022

Very nice newer Hotel with a few issues. Showers leak water on to the tile floors. Barn style door for bathroom and closet area give you no privacy. They open and close very hard, slamming onto the opposite side. Old style RCA TV's in room, with pictures not fitting screen size. Room size a bit small. Breakfast is limited and if hotel full good luck getting anything. Staff is nice and very helpful trying to help with the issues we dealt with

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and your feedback. We strive to provide the best guest experience possible but it seems in some areas, we fell short. The feedback you provided allows us an opportunity to know not only what we do well but more importantly, what we can improve upon. We will be sure to look into the issues you mentioned in your room as well as address with our team with breakfast improvements that can be made. Should your travels bring you back this way, we hope you allow us another opportunity to share our hospitality with you in the future. Thank you again and have a wonderful day!

"Leaky shower."

2
User 20/05/2022

Shower was improperly installed causing water to run on the floor and soak the wall. The hotel is recently built but the quality of construction and workmanship on the shower stall and tile work is very poor causing the leaky shower. And water stained walls.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and your feedback. The only way we can improve our property is to know these issues so we truly appreciate you bringing this to our attention. Please be assured that we will look into this issue immediately. If you could give us a call a let us know what room this was, it would be greatly appreciated! Should your travels bring you back this way, we would be delighted to share our hospitality with you again in the future.

"Horrible!"

1
chrisU198LU, Duluth, Minnesota 15/05/2022

No hot water at all! Internet didn't work and the floor was full of dirt and whatever the people before me left in the room. Gross! The no hot water was the worst! Staff didn't seem to care and didn't offer a solution, just stated they were full.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello Chris, Thank you for taking the time to provide us your review and your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations during your recent stay. We strive to provide the best guest experience possible and it seems we fell short. We will be addressing the above issues with each department to ensure a better stay in the future. We appreciate your feedback as it allows us an opportunity to improve. Should your travels bring you back this way, we hope you provide us another opportunity to share our hospitality with you.

"Family visit"

5
neeml2022, Kearney, Nebraska 13/05/2022

The location is perfect for us. Easy access. Very well kept. They do seem to have a lot of employee turnover. There has been a different manager on staff every time we have stayed. But overall service has always been excellent.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and your feedback. We are so pleased to hear you continue to enjoy your stays with us and we look forward to sharing our hospitality with you in the future!

"No daily cleaning and no hot water"

2
User 10/05/2022

Upon checkin is when were told of no daily room cleaning and if we needed any towels or washrags we were to ask for them. The hot water never got hot, a little passed luke warm is the bes we got and the water pressure could not get the soap out of my hair.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and your feedback. On behalf of our entire team, I would like to apologize for the issues you experienced during your stay. We have made note of the water temperature and pressure issues you mentioned and we are actively working towards to solution. We completely understand and sincerely apologize for the frustration these issues caused but we would love for you to allow us another opportunity to share our hospitality in the future. Should your travels bring you back this was, we warmly invite you to stay with us again. Save travels and have a wonderful day!

"EXCELLENT"

5
LuvToTravel0899, Owatonna, MN 02/05/2022

We stayed at the Best Western Glo for three nights while in Sioux Falls doing some work on our son's house. We have stayed there in the past and will continue to do so in the future due to convenience, price and total quality of the stay. I will have to mention Tyeesha at the front desk who welcomed us when we checked in and was there every day with a smile on her face. We have traveled the world including China, South Africa, Greenland just to name a few and what always makes a stay is first impressions. Tyeesha made a great one and got our stay off to a great start. Management was very wise to put their best people in these positions. We will return to the Glo the next time we are in Sioux Falls.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and your feedback. On behalf of our entire team, I would like to thank you for your kind words. We are so happy to hear that you enjoyed your recent stay with us and that you will continue to stay with us in the future. Tyeesha is truly one-of-a-kind and we will gladly pass your compliments on to her. We look forward to seeing you again in the future! Safe Travels! Kayleen Leonard, Director of Sales and Marketing

"Could have been cleaner"

3
User 04/04/2022

For having hardwood floors I expected a cleaner room. Crumbs along all the baseboards, food stains on the desk chair, something splattered on bed base. Breakfast was OK but nothing impressive. Staff were very friendly and pool was nice.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and your feedback. We are pleased to hear that you enjoyed certain aspects of your stay but we apologize that others fell below your expectations. We strive to provide the best guest experience possible and after reading the issue you experienced, I can tell you that we fell short. Please be assured that we will use your feedback and address the cleanliness issue you experienced in your room with our housekeeping team to ensure this is remedied right away. We hope you allow us another opportunity to share our hospitality with you in the future. Have a wonderful day!

"A great hotel to go see"

5
User 24/03/2022

I really enjoyed this hotel. I saw a wonderful amount of art in the hotel and I want to come back again. I really would love to see more hotels like this. I really enjoyed the style and I really loved how everything was designed I would love to come back again this was a enjoy Able trip and I really want to come to a hotel such as this again soon. I just wanted to come and see everything and it was really enjoyable. Thank you

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and your feedback. We are so pleased to hear you enjoyed your stay and our property. Should your travels bring you back this way, we hope to share our hospitality with you again at GLo Dawley Farm. Have a wonderful day!

"Beautiful Hotel, Couple of Quirks"

4
audreyLH617, Omaha, Nebraska 07/03/2022

Super cool property and decor. These are the only reasons I'm giving it 4 instead of 5 stars, but they are kind of annoying and possibly big issues depending on your situation. If you're by yourself or just a couple, probably not an issue - however if you are rooming with anyone or kids, these things might make a difference. First of all, the barn doors on the bathrooms are just barely the size of the opening so you can see in both sides if you're standing to the side of the door. AND there is NO LOCK ON THE BATHROOM, so there is a bit of a privacy issue - especially if you're with small kids who like to play around—or anyone who's a prankster lol. Also, say there are more than a couple of people and/or people who aren't comfortable using the bathroom together, there is no mirror in the main room - strange, but very inconvenient if you all need to get ready to leave in a short period of time. Also, one of the two treadmills in the fitness center (which is nice, btw, small but several options, with weights, etc) worked but the screen didn't so you had no idea what incline/speed/time - anything - you are working with. Again, if those things aren't an issue for you, then you will love this hotel.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and your feedback. We are so pleased to hear that overall you enjoyed your recent stay with u. Our goal is provide this best guest experience possible and we are always looking for ways we can improve. The above items you have noted will be discussed and we are hopeful we can come to a resolution for some, if not all. Should your travels bring you back this way, we look forward to sharing our hospitality with you again at GLo. Have a wonderful day! Kayleen Leonard, Director of Sales

"Insane amount of noise, no response from staff"

1
joelmatuzak, Vadnais Heights, Minnesota 28/02/2022

I stayed at the Glo Hotel two nights. The first night there was a ton of noise from the room above us. As we were leaving in the morning I asked if we could have our room moved and was told that the loud patrons above us would not be there. We return to the hotel Saturday night and the loud people were still there. There must've been a dozen people in that room dancing, moving furniture, yelling and making a ton of noise. We called down to the front desk three times. There was no action taken that reduced the noise in any way. I finally went down to the lobby at 4 AM. I could find no staff member but the entire lobby area was filled with unsupervised teenage kids. I got uncomfortable after waiting for five minutes and went back to my room. Finally about 4:30 I called the police nonemergency number. The volume reduced a bit after five but it was still loud all night. I needed to get up at eight, and checked out. Tammy at the desk was unapologetic and unable to explain why the night staff did not intervene. She said that the manager was not in on Sunday and that she couldn't do anything even though she just got off the phone with the manager. It was very poor communication and customer service all around. On top of that, I almost fell asleep driving on the way home... Thanks Glo!

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hi Joel, Thank you for taking the time to provide us your review and your feedback. On behalf of our entire team I would like to sincerely apologize for the noise issue you experienced during your recent stay. We strive to provide the best customer service and guest experience possible and unfortunately, we fell short on both. Please be assured that we have used this event as an opportunity to retrain our staff on not only our strict noise complaint policy and protocol but also our customer service. We understand how frustrating your stay with us was and we will do our best to make sure this never occurs again. I believe our manager, Matt has touched base with you to personally apologize as well. Thank you for bringing this event to our attention. Have a wonderful day, Kayleen Leonard, Director of Sales

"Room cancellation"

5
roger R, Saskatoon, Canada 31/01/2022

Due to winter storm we cancelled the room at this location on-line only to receive a notice room was charged as no show We called the hotel and was connected to the GM who took our details and several hours later called to confirm billing would be corrected gave us a tip call the hotel directly to cancel Thank you for the quick response and interest in ensuring the issues was addressed

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello Roger, Thank you for taking the time to provide us your review and your feedback. We are so pleased to hear you found the solution to the unfortunate circumstances satisfactory. Should your travels bring you back to the area in the future, we look forward to meeting you and sharing our hospitality with you. Have a wonderful day!

"Modern look same great value"

5
TanjaShelton, Omaha, Nebraska 07/11/2021

The hotel has a modern look but the same great value that you would expect from Best Western. Lots of nice common areas and breakfast spot. Meeting rooms fitness center and indoor pool were nice. The rooms had a modern feel and were very functional. The staff was professional and gracious.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello Tanja, Thank you for taking the time to provide us with your review and your feedback. We are so pleased to hear you enjoyed your recent stay with us! Should your travels bring you back this way, we hope to see you again at GLo Best Western. Have a wonderful day!

"Nice new hotel with simple amenities"

4
Jennifer A, Sioux Falls, United States 29/10/2021

Recommend for business travel rooms have a different layout with the king room having a bed with the big screen tv at foot of bed. Dresser is built into the side of desk. “Bar service” was just a few products at front desk so that was disappointing.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello Jennifer, Thank you for taking the time to provide us with your review and feedback. We are pleased to hear that overall, you enjoyed your recent stay with us. Should your travels bring you back this way, we hope to share our hospitality with you once again, Have a wonderful day!

"Lacking in All Areas"

1
knhsd, Sioux Falls, South Dakota 25/10/2021

Booked an “open block” of rooms for our wedding, as they didn't feel comfortable giving us a closed block of rooms due to us not knowing exactly how many people would book. Our bridal suite would be comped if 15 people booked reservations. We had 13 rooms reserved, plus our bridal suite, and they refused to give us any form of discount. We could have taken our guests to any hotel in the area and they still refused to work with us. The room had broken doorknobs, a large opening under the door that let light in the entire night and paper thin walls so we could hear every neighbor above and beside us. Our room was a sauna all night, even after turning the AC on (in late October). Beds were comfortable, but the pillows were huge and awful to sleep on. Room was clean, but empty of anything special. A mini fridge and walk-in shower is all. No bigger than a dorm room with a king-sized bed smashed into it. Terrible value and definitely not worth the price they put on their rooms. No breakfast offered at all either.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello Kelsey, Thank you for your review. As we discussed prior to you signing your contract, the open block concept provides your guests more flexibility to get their reservations in without a drop date since there was uncertainty in how many rooms you would be needing. Additionally, in your contract, the comp room specifications were outlined and during our multiple conversations, you mentioned you had understood the number of room nights required to be actualized by your group in order to receive your comp bride and groom room. There were only 11 rooms that were actualized (checked-in) that would count towards the free night of your wedding because there were cancellations. If you did not want to utilize your bride and groom room and have to pay the discounted group rate, that was no problem as you could cancel within our cancellation policy. When we spoke 4 days prior to your arrival, I had let you know that you had not received the comp room at that point and cancellation would have been honored. We take these reviews very seriously and it is unfortunate that your stay was hindered because of being unhappy with the contract that you signed and returned in order to set up your block. Our breakfast is offered on the weekends until 10 AM and weekdays until 9 AM. As I have mentioned in my voicemail to you and in my response to your other contact with us, if you have any further questions, I would be happy to explain things further.

"Frequent Traveler"

3
19FrequentTraveler66, Sioux Falls, South Dakota 13/10/2021

The hotel exterior was clean and bright. The check-in process was speedy. The front desk clerk was friendly and kind. The room was nice with a very large bathroom and walk-in shower. But the bathroom fan was filthy and the water pressure was dismal!

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us with your review and your feedback. We appreciate you taking the time to let us know not only what you enjoyed about your stay but also, what we can improve upon. Please be assured that the issue you experienced in your room has been addressed with our housekeeping staff. Should your travels bring you back this way, we hope you allow us another opportunity to share our hospitality with you again.

"Modern Location"

5
User 03/10/2021

I really enjoyed my stay. It is a new facility. Very clean, vibrant colors, no carpet in the rooms which was a wonderful upgrade to the carpeted hotel's. Updated showers with wonderful space and lighting. No more awkward tub that people rarely use anyway. I will check for availability here everytime I stay in Sioux Falls from now on before booking anywhere else!!

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your wonderful review and feedback. We appreciate your kind words and we look forward to seeing you again for your next stay! Have a wonderful day! Kayleen Leonard, Director of Sales

"Seems unfinished"

2
User 03/10/2021

Prices went up to about $200 a night, so we were expecting certain basics that we didn't get. Bright, happy colors have us hope at first, but the issues quickly outweighed the pros. The beds were very comfortable but were much smaller than the queen beds we expected. The breakfast was very disappointing. There was no hot food until we were already leaving after finishing the cold items. The biggest issue was the barn door style bathroom door. There was no handle insert on the inside (see picture). This style of door gives no privacy, it can't be locked, and there is a gap into the bathroom if you fully close the door! The soap dispensers in the shower were a good idea but one fell in the middle of the night and clattered to the floor. They definitely shouldn't be held up with Command strips. The clock in our room has a 6am alarm set, so we were up 3 hours early. That was especially disappointing since this was our getaway from waking up often at home. Though not a huge deal, or tv was crooked which didn't look great. The rooms have high ceilings, but seem very small since the door opens up right to a bed. Speaking of doors, you have to be careful out the door won't latch when it shuts. We were, overall, not happy with our stay. The overnight worker also seemed unhappy to be there. The guy working in the afternoon was very friendly though. Would NOT stay here again. Ever.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and your feedback. On behalf of our entire team, I would like to apologize for our property not exceeding your expectations. We strive to provide the best guest experience possible and it sounds like we fell short in more than one way. Please be assured that we will be addressing the issues you have brought to light with our maintenance staff, housekeeping team, and our guest services agents. Should your travels bring you back this way, we hope you allow us another opportunity to share our superior hospitality with you. Thank you again, Kayleen Leonard, Director of Sales

"My Favorite Sioux Falls Hotel"

5
User 02/10/2021

When visiting Sioux Falls on my last couple of trips, I've stayed at Glo Dawley Farms on the east side of Sioux Falls. I appreciated the airy lobby, the modern furnishings, as well as the relaxed atmosphere of this new hotel, where families and friends can comfortably gather. The hotel is convenient to shopping and restaurants. It also has easy access to major roads and freeways. I'm delighted to be at this hotel which is away from the congestion of downtown Sioux Falls. General Manager Dalton is professional, diligent, and personable.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking time to provide us your kind review. We are so pleased to hear you enjoyed your recent stay with us! We appreciate you choosing GLo for your trips to Sioux Falls and we look forward to sharing our hospitality with you in the future. Have a wonderful day! Kayleen Leonard, Director of Sales

"Best motel bed ever"

5
Dee D, Marshalltown, Iowa 30/09/2021

I stayed here for one night while on a short visit to Sioux Falls. I chose it because it was close to where I was meeting friends. I'm not a fan of the ultra modern decor, but I have to say that the bed in my king room was the best bed I'd ever slept in, and the numerous pillows were very full and comfy. The shower was great, excellent pressure with a wide head. Blackout shades kept the room dark even though it was on the east side. The TV was huge and placed great for viewing from the bed. The complimentary breakfast was a bit sparse but definitely adequate, with the area very clean. The parking lot was well-lit, which is important to me as a woman traveling alone. I'll stay here the next time I meet my Sioux Falls friends.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello Dee, Thank you for taking the time to provide us your wonderful review and feedback! We are so pleased to hear you enjoyed your recent stay with us and we look forward to seeing you again in the future. Safe Travels! Kayleen Leonard, Director of Sales

"Last minute Extension"

5
User 29/09/2021

I was working in the area from out of state and had to extend at last minute and the hotel was sold out! I talked to Kayleen, and her and Dalton went above and beyond to make sure I had a room! Thanks

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello Jimmy, Thank you for taking the time to provide us your review and your feedback. We are so pleased to hear you enjoyed your stay with us! Should your travels bring you back this way, we hope to see you again at GLo. Safe Travels! Kayleen Leonard, Director of Sales

"Would Not Recommend GLO style hotel"

2
User 13/09/2021

Very modern style but at the expense of convenience and functionality. Biggest issue was the barn door type door for bathroom. Very bad design. Noisy, not private, interferes with tiny closet. No mirror in living area. Air conditioner quit working second night. Lobby furniture not convenient to sit and visit. Breakfast bar very average. Not very well soundproofed. Wife cut leg on bed furniture and bled on sheets. Staff very friendly. Wouldn't stay here again.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello Eric, Thank you for taking the time to provide us your review and your feedback. On behalf of our entire staff, I would like to apologize that our hotel did not exceed your expectations. We strive to provide the best guest experience possible and unfortunately, it sounds that we fell a bit short. Should your travels bring you back this way, we hope you allow us another opportunity to share our hospitality with you.

"Modern No Frills"

5
jas0nstricklin, Owatonna, Minnesota 07/09/2021

The Glo has delivered every time on what I'm looking for in business travel: comfy bed, clean spaces, good internet, and consistently awesome service. I'm on the road weekly, so having a home away from home is important to me. They staff here has always gone the extra mile to do everything in their power to make my experience exceed expectations. I couldn't ask for more!

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello! Thank you for taking the time to provide us your wonderful review and feedback. We are so pleased to hear you have enjoyed your past stays with us and we look forward to sharing our hospitality with you in the future! Have a wonderful day! Kayleen Leonard, Director of Sales & Marketing

"Attractive, Clean, & Welcoming"

5
User 06/09/2021

We were warmly greeted at this adorable hotel. Everything was immaculate. The lobby and room decor were super cute. There was complimentary shampoo, conditioner, and body wash, a mini fridge and a safe. We loved that the beds had 6 pillows. There was a nice shopping center and movie theater within walking distance. I would definitely recommend staying here.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello Delainey, Thank you for taking the time to provide us your review and your wonderful feedback. We are so pleased to hear you enjoyed your recent stay with us. Should your travels bring you back this way, we hope to share our hospitality with you again in the near future! Happy Travels! Kayleen Leonard, Director of Sales & Marketing

"First time....Will not be last"

5
lindakerr8, Las Vegas, Nevada 02/09/2021

This was our first time at this property and will not be the last when we travel. Overall we not huge fans of the ultra modern boutique...but it was so cute and comfortable it was an excellent stay. We travel extensively and switch between Hilton and Best Western hotels. This little gem is tucked conveniently near everything. Upon checking in we were made to feel like cherished guests...that extended to every employee. We received great recommendations for a nail place for my wife and a serious lunch; Brandon was a delight when I walked my little dog...this young man worked like a demon at the front desk, preparing breakfast and who knows what else. Our room was impeccable..small, but designed with efficiency....bathroom is huge, which is what you want! Our bed was so inviting and comfortable...best sleep/bed we've EVER had!!! We stay at a lot of hotels. Pool was heated, but not enough for us, gym was great. Highly recommend...close to VA for the veterans.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you so much for taking the time to provide us your wonderful review and feedback! It was an absolute pleasure sharing our hospitality with you both. We appreciate your kind words and we thank you for leaving smiles on all of our faces. We look forward to your next visit! Safe Travels!

"No worries"

5
User 02/09/2021

The rooms are very comfortable and they are always clean. When they clean my room they are very respectful with my stuff. The staff is very accommodating and willing to help you with your needs. Always polite and very respectful. I never had any problems with my reservations or if I had to cancel and make a new reservations they were more than helpful to accommodate my needs. The outside and the inside lobby it's very clean. They have a very good selection of breakfast and the coffee is always hot

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your wonderful review and feedback. We are so pleased to hear you enjoyed your stay with us! Should your travels bring you back this way, we hope to share our hospitality with you again at Glo. Have a wonderful day!

"Great Stay… Small Rooms"

4
kfellingsworth, Billings, Montana 02/08/2021

Overall this hotel is beautiful and a very friendly staff. We stayed in a room with 1 King. The room itself was very small… I felt like there wasn't room to put my bag or walk comfortably between the bathroom and the side of the bed… barely any room. The bathroom was very nice and spacious.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and feedback. We are so pleased to hear you enjoyed your stay but we apologize if our rooms did not exceed your expectations. Should your travels bring you back this way, we hope you allow us another opportunity to share our hospitality with you.

"Fantastic New Hotel in East Sioux Falls"

5
User 22/07/2021

The new GLo BW Hotel in Dawley Farm is chic, comfortable, and very worth it for its price. I would definitely stay there again whenever I am in Sioux Falls, as its location and amenities exceeded all my expectations. Staff was great as well. Overall, a great hotel!

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and your kind words. We are so pleased to hear you enjoyed your stay at our new hotel! Should your travels bring you back this way, we hope to see you again at GLO. Safe Travels!

"Cute hotel"

4
lopaula4, Badger, Iowa 11/07/2021

Overall, this was a cute hotel to stay at. Very modern looking. The bed was comfortable and the bathroom was huge. Pros: spacious room/bathroom/shower Good lighting Great location, on east side of Sioux Falls adjacent to shopping, yet quiet edge of town. Nice pool Nice view and parking lot Cons: closets are strangely small, suitcase will not fit if you want to close it, but have to close them if you want access to bathroom. (Sliding doors) No hot tub Poor pressure in shower

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us with your review and feedback. We are so pleased to hear you enjoyed your stay with us! Should your travels bring you back this way, we hope to share our hospitality with you again in the future! Safe Travels!

"Overpriced/Understaffed/"

1
User 05/07/2021

No room service, offered full breakfast but never stocked!!! Unattended front desk for several hours!!! Don't waste your money. Would compensate for unsatisfied visit. Will not ever go back to this property.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, On behalf of our entire team, I would like to apologize for not exceeding your expectations. We strive to provide the best experience possible and it sounds like we fell short. Please be assured that we will address your experience with our entire staff and use it as an opportunity to retrain our procedures and protocols to ensure a superior stay for guests in the future. Should your travels bring you this way again, we hope you will allow us another opportunity to share our top-notch hospitality with you.

"I Might Stay There Again"

5
TravelinMan678, Bloomingdale, New Jersey, USA 21/06/2021

The hotel is new (about a year old from what I was told) and modern design. Definitely animal friendly as the dog in the room next door loved to howl and cry when the owner wasn't in the room. Thin ceiling as you could hear the people upstairs banging around. Shower doors didn't stop water from coming out of the shower. People that design these rooms should live in them for a week before they're built into the hotel. Good breakfast choices. Nice pool but it could have been warmer. Good for doing short laps. Really close to shopping mall with numerous food choices. Room did have a safe for valuables. Not sure if I would stay there again. Wasn't bad for the price. I am glad a I booked early for the the weekend. The staff was friendly and helpful.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and feedback. We are pleased to hear that overall you enjoyed your stay but we would like to apologize for the aspects of your stay that fell below our standards. We strive to provide the best guest experience possible and it sounds like at times, we fell short. Feedback like this lets us know not only what we do well but what we can improve upon. We will sure to address the issues you experienced during your stay with our entire team to better our guest's experiences in the future. Should your travels bring you back this way, we would be thrilled for the opportunity to share our superior hospitality with you again. Safe travels!

"Exceeded expectations"

5
User 17/06/2021

Great price for a clean, modern hotel that includes WiFi, breakfast, pool and a gym while being close to entertainment, shopping and places to grab a bite to eat. Beds are cozy, parking convenient, USB ports throughout the lobby furniture. Cool place, great for family.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and feedback. We are so pleased to hear you enjoyed your stay with us! Should your travels bring you back this way, we hope to see you again at GLO! Safe Travels-

"PROFESSIONAL"

5
LuvToTravel0899, Owatonna, MN 27/05/2021

We stayed at the Glo as it was near our son's house in Sioux Falls. The front desk was great at making an impressive first impression. Due to Covid the breakfast was restrictive but every item was individually packed meaning the Best Western Chain takes Covid seriously. From here we are leaving for Juneau Alaska and will stay at a Best Western there. Our preferred brands are Marriott, Hilton and Best Western. We will return to the Glo later this summer while visiting our son in Sioux Falls.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and feedback. We are so pleased to hear you enjoyed your stay with us and we look forward to seeing you again later this summer! Safe travels!

"Lost belongings"

1
User 24/05/2021

The computer system was down when we checked in Friday. So the front desk staff random put us in rooms. But when we returned Saturday after the wedding, they had given our room to someone else and didn't know where our items were. Other than that the hotel is modern, bathroom door is a barn door that doesn't cover the door opening so you can see into the bathroom while it is being used.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, On behalf of our entire team, I would like to apologize for your experience. I can assure you that this is not a common occurrence and we are very sorry for the stress and inconvenience this caused. Should your travels bring you this way again, we would love another opportunity to show you how wonderful GLo is and to redeem ourselves from your past stay. Please do not hesitate to contact the hotel directly if you wish to discuss further. Thank you and Safe Travels!

"Nice hotel but the room had major flaws"

3
B H, Nashville, Tennessee 29/04/2021

This is a lovely little hotel and well priced. It also has very comfortable beds. But the sliding door over the entrance to the bathroom provided very little privacy while in the bathroom. I want a door that shuts completely and doesn't just slide in front of the opening and then has gaps when it's in place. Secondly, I was thrilled to see a large rain shower head in the ample shower stall, unfortunately, the water pressure was almost nonexistent which made for an unpleasant experience. Lastly, while there was a chair at the desk in the room I found it strange that the only other place to sit (other than on the beds) was on a cube.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and feedback. We are so pleased to hear that overall, you enjoyed your stay at our new hotel. We also appreciate you sharing what you liked and didn't like about our property. Reviews such as this allow us an opportunity to learn what we can improve upon to provide the best guest experience possible. Should your travels bring you this way again, we hope to share our hospitality with you at GLo. Safe Travels!

"Lovely Hotel"

4
User 18/04/2021

My husband and I had a great stay at the Glo Best Western in Sioux Falls. It is very close to great shopping and restaurants. The pool and fitness center were a great thing available to the guests. The breakfast was decent for the current covid regulations. We would definitely stay there again.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and feedback. We are so pleased to hear you enjoyed your stay at our new hotel! We hope to see you again should your travels bring you back this way! Have a wonderful day!

"Superb Ambience, but late pool hours could lead to noisy guests"

4
Sarah S, Oakdale, United States 18/04/2021

Loved the ambience of the hotel and our room. Very chic and my husband and I were impressed with the accommodations for the price! Nice amenities, and the COVID-friendly breakfast bar offered a lot of options. The seating area in the lobby is comfortable and inviting. Unfortunately, we were both jolted awake by rowdy teens/early 20-somethings returning from the pool which closes at midnight. I've never been to a hotel that has their pool area stay open until midnight, and I think that should be reduced. Beware of that and request a room that's farther away from the crown if you're hoping to catch some sleep. Also, lighting in there is a bit bright coming from the phone box, so bring a sleeping mask to block that out if you're hoping for a dark space to sleep in. But I don't think that should deter you from visiting. I think this was a one-off experience, and I'll be better prepared in the future when traveling.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and feedback. We are so pleased to hear your overall stay with us was enjoyable. We strive to provide the best guest experience possible and feedback like this helps us learn how we an improve. We would like to apologize for the noise you experienced during your stay. Our pool is open for anyone over 18 years of age until midnight and 11PM for anyone under. Please be assured that this is a very rare experience but we will revisit this situation with our staff to explore what changes we can make in the future. Should your travels bring you this way again, we would love another opportunity to share our hospitality with you. Have a wonderful day!

"Awesome new hotel"

5
janaloum, Ankeny, Iowa 17/04/2021

Conveniently located 3 miles off i29. Crisp, modern, clean lines. Super comfy king bed with enough fluffy pillows to delight you. Quiet location. Adequate breakfast selections. We will stay again. Movie theater, Kohls, Target, strip mall and restaurants near. Enough space to park a boat and truck.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and feedback. We are so pleased to hear you enjoyed your stay with us! Should your travels bring you back this way, we hope to see you at GLO again. Have a wonderful day!

"Horrible room design!"

2
User 12/04/2021

The good: clean, new, friendly staff/manager The bad: room is small and design is awful. Bathroom door is a barn style so it does not lock or even close all the way. You can see someone sitting on the toilet from outside the bathroom. Oversized modern bowl style bathroom sink that takes up way to much space and is awkward, especially for the kids (or short people). Walls paper thin and can hear everything around you.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and feedback. We strive to provide the best guest experience possible and it sounds like we fell short. On behalf of our entire time, I apologize for your less than superior stay and if the hotel amenities did not exceed your expectations. If we can be of any assistance, please do not hesitate to contact us.

"Horrible room set up."

1
Freedom38409622097, Viroqua, Wisconsin 12/04/2021

There was never staff around when needed. No bell to ring to alert staff someone was waiting. The bathroom barn door set up was horrible as you could see in the bathroom because the fitting was not correct, then if the bathroom door was open you couldn't access the closet. Such a small room to begin with. I think the tv was the largest item in the room. Cleaning lady was the most helpful person I found the whole 4 day stay.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello, Thank you for taking the time to provide us your review and feedback. On behalf of our entire time, I apologize for your less than superior stay at GLo. We strive to provide the best guest experience possible and it sounds like we fell short. We are sorry that the hotel amenities did not exceed your expectations and please be assured that we will address the issues during your stay with our staff. If we can be of any assistance, please do not hesitate to contact us.

"Could be wonderful but..."

3
Pastor James S, Worthington, Minnesota 24/03/2021

Unfortunately housekeeping missed the mark by a long shot. This is relatively a new hotel so really this is unacceptable. The Hotel mgr was accomodating and very apologetic. He credited us 2000 points toward a free stay. But the Housekeepers could use remedial training.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello Pastor James S, Thank you for taking the time to provide us your review and feedback. On behalf of our entire team, I would like to apologize for the issues you experienced during your stay and for not exceeding your expectations. We strive to provide the best guest experience possible and it sounds like we fell short. Please be assured that necessary actions are being taken and that we are using your feedback as a focus of our continual training with staff. Should your travels bring you back this way again, we would love another opportunity to share our hospitality with you and show how incredible GLO is. Best Regards, Kayleen Leonard Director of Sales Glo Best Western Dawley Farm

"NIce Motel"

4
User 04/03/2021

The motel was very nice and we had a pleasant stay. The only thing we noticed that could use some help was....there was no microwave in the room and the luggage carts were not very functional. Other than that I would stay there again as it was nice.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Thank you for taking the time to provide us your review and feedback. We are so pleased to hear you enjoyed your stay with us! Should your travels bring you this way again, we would love the opportunity to share our hospitality with you once more. Have a wonderful day!

"New and modern"

5
202kate1086, Chamberlain, Sd 27/02/2021

Good to have a nice clean and modern hotel choice on the east side of Sioux Falls. Easy access to Highway 11 and Dawley Farm Mall. Rooms are bright with very nice decor and the beds are extremely comfortable.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Hello Kate, Thank you so much for taking the time to provide us your feedback and review. We are so pleased to hear you enjoyed your stay with us! Should your travels bring you back to the area again, we would love the opportunity to share our hospitality with you once more. Have a wonderful day!

"Waited a long time"

3
User 23/01/2021

Waited almost 30 minutes for someone to come to the desk to check is in. That was even after I called after 15 minutes. Otherwise the room was fine. Seemed to adhering to CDC guidance re COVID-19. Thanks.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Thank you for taking the time to provide us your review and your feedback. On behalf of our entire team, I would like to apologize for the wait you experienced. We will be sure to address this with our staff and use it as a teaching tool. We hope that if your travels ever bring you back this way, we can have another opportunity to share our hospitality with you once again.

"I'll be back soon for another stay. :)"

5
mklovejoy91, Sioux Falls, South Dakota 23/01/2021

When I first got to the hotel I was excited to see how the inside looked. Immediately I was amazed. Very clean, calm and up to date. The staff was very friendly and respectful the whole time during the quick check in process. My room was awesome. I absolutely loved my stay that night. I will be booking soon again at this hotel.

Kayleen Leonard, Sales at GLo Best Western Dawley Farms In Sioux Falls, responded to this review
Thank you for taking the time to provide us your wonderful review. We are so pleased to hear you enjoyed your stay with us! We look forward to seeing you again during your next visit at GLO.

"Glo disappointment "

2
User 15/01/2021

We stay at Best Westerns very often, we're Gold rewards members. This particular hotel was this first truly disappointing Best Western stay. Reservations weren't there, after 75 minutes in front of counter got room not desired that had issues and limited accessories. Also had poorest breakfast of 4 stays at Best Westerns during 8 day road trip.

Kayleen Leonard, Sales at Glo Best Western Dawley Farms In Sioux Falls, responded to this review
Hi Larry, I am very sorry for the issue that occurred with the corporate reservations center and for your reservation not getting submitted to us. Unfortunately, since they did not submit the reservation, that room type did end up selling out. I understand the frustration of not getting the room type you were planning on but it is wonderful to hear that you were able to come to a resolution with the corporate reservation center. On behalf of our entire team, I would like to apologize for your less than superior stay with us. If your travels bring you back this way, we would love another opportunity to share our hospitality with you and to show you how top notch our property is.

"I wouldn't pick to stay here again"

1
Lilmerm13, Sioux Falls, South Dakota 07/01/2021

I checked in delighted because it was a new hotel, I was expecting neat, tidy and friendly staff. I checked in and was directed to a room on the second floor, I opened the door and the room was a mess and hadn't been cleaned. I double checked my key to make sure and called the front desk from my room to let them know, the front desk worker then stated to bring all my stuff that I had just brought upstairs back down. When I got to the front desk she wasn't there I waited for over 15 minutes for her to return hand me a new key and send me on my way. When I was waiting 3 other people came behind me all complaining about the bad service and lacking cleanliness. The breakfast was awful only offering cereal and coffee. It was supposed to be a fun trip the only thing that made the stay better was the pool, however we had to bring our own towels since towels weren't available.

Kayleen Leonard, Sales at Glo Best Western Dawley Farms In Sioux Falls, responded to this review
On behalf of our entire staff, I would like to apologize for your experience at our new hotel. Please let me assure you that this is not a common occurrence and we are so deeply sorry. We strive to provide the best guest experience possible and it sounds like we missed the mark. If you would allow us, we would love another chance to show you our superior customer service and top notch facility.

"Some Great and Not So Great Thoughts"

4
MinnesotaRandy, Minnesota 28/12/2020

This hotel is new and is located on the East side of town. This location is not good, however there are no other nice hotels on that side of town. There is a movie theater, Kohls, Target, etc just across the street. The hotel is far from the the mall, hospitals, arena, etc. The hotel is very contemporary - loved that! The staff were all friendly. The pool area was lovely and the water was warm. There is no hot tub. The breakfast was covid friendly. Individually boxed cereals, individually wrapped breads and bagels. There were already heated Jimmy Dean's egg/cheese/sausage sandwiches. The room was small. Slightly smaller than a Super 8 or Disney Value resort room for 4 people. Much smaller rooms than typical Hamptons, Hilton Garden Inns, and Marriott hotels. However, the bathroom was nice sized. The bathroom door is a barn door. It closes, but there is no latch or lock on the barn door and there is still a gap on both sides so that one can see slightly in. Not exactly family friendly. We would be uncomfortable if we were staying with anyone other than our immediate family. The bathroom towels were nice and thick. Loved the room furnishings. Unfortunately there is no microwave. The beds were very comfortable. The bedding was excellent. The pillows were great and abundant. The cleanliness of room was OK, but not great - lots of dust in both the room and bathroom and some actual dirt. There is room for improvement.

Kayleen Leonard, Sales at Glo Best Western Dawley Farms In Sioux Falls, responded to this review
Thank you for taking the time to provide us with your review. We are so pleased to hear you enjoyed your stay with us! One of your top priorities is ensuring we provide the best guest experience possible. We appreciate your feedback as it helps us refocus our ongoing training with our entire team. If your travels every bring you back this way, we would love the opportunity to share our hospitality with you once again.

"The Glo gets glowing reviews!"

5
User 23/12/2020

Love having a new hotel on this side of town. It's very close to my work site and easy to get to. The staff is very friendly and accommodating. The rooms are nice and clean. Great place to stay when you are in Sioux Falls!

Kayleen Leonard, Sales at Glo Best Western Dawley Farms In Sioux Falls, responded to this review
Hi Sheri, Thank you so much for your wonderful review and feedback! We are so pleased to hear you enjoyed your stay with us. If your travels ever bring you back this way, we would love to share our hospitality with you once again.

"Could have been better"

3
rpak2886, Huron, South Dakota 16/12/2020

We chose the large room. After checking in and getting to our room, it seemed small and then we got a call from the front desk that we were given the wrong room. We had to go back down to the front desk and re-register and then move up one floor to a new room. The next morning the shower door leaked all over the floor so we needed to wipe the floor so it wasn't slippery. Then I decided to dry my hair. Plugged the blow dryer in, turned it on, and we lost all the power in the bathroom. Called the front desk and maintenance came but couldn't figure out how to fix it. When we left, we still had no power in the bathroom. The lady at the front desk, when we turned in our keycard, just giggled and said "tough luck about your room".

Kayleen Leonard, Sales at Glo Best Western Dawley Farms In Sioux Falls, responded to this review
On behalf of our entire team I would like to apologize for the issues during your stay. We strive to provide the best guest experience possible and I am sorry that we fell short. I will personally look into the issues within your room as well as use this feedback as an opportunity to retrain our front desk staff. If your travels ever bring you back to the area, we would love another opportunity to share our GLO-ing hospitality with you once again. If you wish to discuss this further, please give me a call at 605-275-4000 and ask for Kayleen.

"Glo is a glo-ing example of hotel-ing done right"

4
D9102KUjack, Sioux Falls, South Dakota 02/12/2020

Samira was the best, the room was ok and a double queen and we needed pet friendly so this was perfect. They have a pool. There was individually packed breakfasts to take in the morning. Close to shopping.

Kayleen Leonard, Sales at Glo Best Western Dawley Farms In Sioux Falls, responded to this review
Thank you so much for taking the time to provide us with your feedback. We are so pleased to hear you enjoyed your stay with us! We do our best to provide the best customer experience possible and some may say we are real glo-getters :). I will be sure to pass your compliments onto to our entire team but especially Samira. If your travels ever bring you back to the area, we would love the opportunity to share our hospitality with you once again.

"Just lovely!"

4
User 25/10/2020

My family and I stayed 2 nights and I didn't have really any complaints. There are a few minor detail hiccups such as leaky shower doors and handles, but other than cosmetics, it was a beautiful room with a lot of space. Amanda is the sweetest human! She was very understanding and accommodating of my family's travel arrangements.

Kayleen Leonard, Sales at Glo Best Western Dawley Farms In Sioux Falls, responded to this review
Hi Kyle, Thank you so much for taking the time to provide us with such a wonderful review! We do apologize for the issues you experienced during your visit but we are pleased to hear they did not completely hinder your stay with us. Also, we will be sure to pass your compliments onto Amanda! If you travels ever bring you back to the area, we would love another opportunity to share our hospitality with you once again.

"Great stay"

4
User 17/10/2020

We checked in late and Morgan at the front was very nice and helpful! The beds were so comfortable and soft. And SO MANY PILLOWS!!! The towels were great, shower pressure was a little weak, but suitable. The ac didn't get as cool as I'd like, but it worked. Breakfast was good for what was available. Staff in the morning were very pleasant! Overall, it was a great stay and I'd stay there again!

Kayleen Leonard, Sales at Glo Best Western Dawley Farms In Sioux Falls, responded to this review
Hi Amber, Thank you so much for taking the time to provide us your review and feedback. We are so pleased to hear you enjoyed your stay with us! We will be sure you pass your compliments onto our team members as well. If your travels ever bring you back this way, we would love to share our hospitality with you again! Thank you for choosing GLO.

"Missed the Mark"

1
mir456, Sioux Falls, South Dakota 29/09/2020

We stayed here to visit our daughter nearby. We expected a nice hotel since it's brand new. Best Western may have hired first year architect students as the lobby resembles a student union. I'm sure on paper this seemed like a good idea but plastic type flooring and a sliding barn door on the bathroom are bad ideas. With little insulation it seems, it's very loud, especially when they're cleaning the room above you early morning. Our first room was not clean so they did give us a different room. Our son had a different room and found clothing in it from a previous guest. The floors must be hard to keep clean as neither of our rooms had clean floors. I belive an investment of carpet for each room and a door on each bathroom would be worthwhile. Also the cleaning just wasn't up to par. Disappointed for sure.

Kayleen Leonard, Sales at Glo Best Western Dawley Farms In Sioux Falls, responded to this review
On behalf of our entire team, I would like to apologize for your less than superior stay at our new hotel. We strive to provide the best guest experience possible and it sounds like we missed the mark. Thank you for taking the time to provide us with your feedback and what we can do it improve the hotel itself and future guest's stays. We will be sure to address the issues you experienced with our staff and use this as an opportunity to better our service. We hope if your travels bring you back this way, you would allow us the opportunity to remedy this stay by showing our top notch hospitality.

"Hypocritical Policy"

2
User 23/09/2020

Especially because we were staying in town to visit my 92-year-old father-in-law and spend time with my pregnant daughter, we were pleased that the hotel was requiring masks. Yet, when we checked in--my wife was forced to stand in front of a desk worker who was NOT wearing a mask for perhaps 15 minutes (I.e. not only was he slow but he was expecting her—who has complicating conditions—to protect him with her mask while he demonstrated he didn't care a whit about her health). Although, that night, I told him that I was disappointed in his lack of caring—the next morning I saw him again without a mask, talking loudly inches away from a masked co-worker who appeared extremely uncomfortable with his disregard for her.

Kayleen Leonard, Sales at Glo Best Western Dawley Farms In Sioux Falls, responded to this review
Thank you for taking the time to provide us with your feedback in regards to your recent stay. On behalf of our entire team, I would like to apologize for your experience at our new hotel. Please let me assure you that this is not a normal occurrence and we will address this issue with our entire staff. We understand how important it is to do our part in keeping our guests and staff health and safety in mind. If your travels ever bring you back to the area, we would love another opportunity to show you our superior hospitality.

"Excellent"

5
Rose B, Shawano 19/09/2020

Loved this hip, modern, unique Best Western ! Loved and appreciated the pool and fitness center. The hot oatmeal for breakfast was also appreciated. The decor and newness of this facility was truly enjoyable.

Kayleen Leonard, Sales at Glo Best Western Dawley Farms In Sioux Falls, responded to this review
Hi Rose, Thank you so much for taking the time to provide us with such a wonderful review! We are so pleased to hear you had such a great stay with us. We hope to see you again soon.

"Bathroom doors don't close"

2
Jennifer P, luxemburg, United States 09/09/2020

none of the in room bathroom doors completely close. They are sliding doors and do not cover the doorways. You can see out and others can see in! No privacy. We were moved to another room but the doors weren't much better. With 4 of us in the room we had to use the lobby restrooms for privacy and did not shower here. No microwaves to heat our breakfasts, lobby did have one. They advertise a bar but its just 2 stools at the front desk! Decor, beds and pillows were very nice. They did apologize for the inconveniences. Probably won't ever come back.

Kayleen Leonard, Sales at Glo Best Western Dawley Farms In Sioux Falls, responded to this review
Hi Jennifer, On behalf of GLO, I would like to apologize for your less than superior experience at our new hotel. We are so sorry for the inconveniences you experienced and the issues with the barn door. We are currently working to fix the barn doors so it does not cause problems in the future. We hope to have another opportunity in the future to share our hospitality in the future.

"Not to hot!"

2
jimdandy2, Kansas 05/09/2020

Very new. Very modern. That really doesn't matter to me. Not sure the gal working at the front desk is old enough to be working. She was also very disrespectful. We asked for water to make coffee in the morning. The water here smells awful! We were told we would have to buy water at the vending machine. I think the hotel should provide decent water to make coffee.

Kayleen Leonard, Sales at Glo Best Western Dawley Farms In Sioux Falls, responded to this review
We strive to provide the best customer experience possible and it sounds like we fell short. On behalf of our entire team, I would like to apologize for your experience at our new hotel. We will be sure to use you feedback to not only improve our property but as an opportunity to improve our customer service. Thank you for staying with us and we hope to have the opportunity to share our hospitality with you in the future.

"Glo Best Wester Dawley Farms"

1
User 24/08/2020

This was one of the most pleasant hotel stays that I have had. The staff was very friendly, the rooms were very modern and soooo clean, and the pricing was very comparable to other hotels. I would definitely recommend this hotel to anyone staying in Sioux Falls - great hotel!! I would definitely stay there again!

Kayleen Leonard, Sales at Glo Best Western Dawley Farms In Sioux Falls, responded to this review
Thank you for taking the time to provide us with your review. We strive to provide the best customer experience possible so we are pleased to hear your enjoyed your stay at our new hotel. I will also make sure to pass these compliments onto our team! If you get an opportunity, could update the rating to reflect what you had told us you loved about your stay? We would be incredibly grateful because as of right now the rating reflects that you had a poor experience. If your travels bring you back to Sioux Falls again, we would love to see you at GLO.

"Great place"

5
tiffmb, Omaha, Nebraska 18/08/2020

Great place This hotel located in Sioux Falls, South Dakota is a very hip, contemporary, clean, modern hotel. The staff were very friendly and kind along with extremely helpful. The hotel it's close to many amenities. Wonderful place to stay.

Kayleen Leonard, Sales at Glo Best Western Dawley Farms In Sioux Falls, responded to this review
Thank you so much for taking the time to provide us with such a wonderful review! We are happy to hear you had such a great stay with us. If your travels ever bring you back this way, we would love to see you again.

"Nice, new and modern"

5
User 17/08/2020

New and modern hotel. We loved the fun interior design and tall ceilings in the hotel room we stayed in. Very clean and convenient location in east Sioux Falls. We would definitely stay here again on our next trip to Sioux Falls.

Kayleen Leonard, Sales at Glo Best Western Dawley Farms In Sioux Falls, responded to this review
Thank you for your wonderful review of our new hotel! We are so happy to hear you had such a great experience at GLO and we hope to see again soon.

Queste recensioni rappresentano le opinioni personali dei viaggiatori e non di TripAdvisor LLC o dei suoi partner commerciali.