SureStay Plus by Best Western Salmon Arm

Our room was adequate but the noise of kids running overhead and up and down the stairs and all around for hours was unbearable. It was extremely disruptive. Also you need to be able to sleep through multiple trains as the accommodations are right beside the train track. On a positive note the free breakfast is very good and includes everything from waffles to scrambled eggs cereal yogurt milk coffee.. just about anything you can imagine.

I always stay here enroute to Vancouver. Easy access to highway and restaurants, gas stations within 2 minutes. Rooms are very clean, comfy beds. Hot breakfast is ok, better than a bottle of water and a dried up muffin.

Roberta was accommodating from the first call on the phone to book and we were pleasantly surprised with the hotel overall. Would definitely recommend and we would stay again. Thank you for a clean and quiet experience.

Sparkling clean, pet friendly, super friendly and helpful staff, convenient location, free hot breakfast, decent price. Smoke free rooms that are rally smoke free. Limited trailer/boat parking when space permits.What more do you want?

Salmon Arm is a quaint little town on the “Salmon Arm” of the Shuswap Lake. We stopped here on our way back home to WA from Banff. The BW is located fairly close to the lake but there are no lake views. There's a railroad close by, we never heard a train at night. The property and rooms were very clean. The beds were comfortable. Breakfast was typical BW, good coffee, a good start. The breakfast room is upstairs, if stairs are an issue for you. It's large and well arranged, one of the better motel breakfast areas I've come across. There was an issue with hot water which was taken care of by the front desk. If you have some spare time visit the warf. There's a gorgeous well maintained park at the marina. This time of year the trees are glowing yellow, orange, and red. I reviewed it, look for the photos. This was a good stay, very restful. Good price. Would stay here again when driving to Alberta!

A very comfortable room with a great mattress. The location of the hotel is very convenient as you can walk to downtown. A total plus that they have s hot breakfast and the seattle best coffee!! We also got $5 off as we went green by using the same towels for 3 days.

We only stayed one night and found this place to be clean, comfortable, and quiet. Next trip, we will have to stay longer and explore the area more. There's a lot to see and do in these beautiful surroundings.

We can't say enough. We didn't have a reservation because I accidentally made a booking in a town I hadn't even heard of. We were treated with compassion and kindness. We had our dog with us and the fee was waved. The room was very clean and comfortable. The pool was great. I definitely recommend saying here.

Great stay. Staff is amazing ..."Bill" at front desk is a super employee, appreciated his humor as we had to leave due to smokey fire situation.Roberta was so friendly as well and Tipsy was a really cute 4 legged addition.

We were going to stay here for three nights for Roots and Blues festival so arrived on their busiest day of the year. Front desk was short-staffed and room cleaners were working flat-out because of a large number of check-outs due to forest fire situation. Bill and Roberta, working double-shift, did a masterful job of handling the situation and getting everyone in their rooms efficiently. The next day the music festival was cancelled, again due to forest fires, and all festival goers were asked to head home so that hotel could be used by evacuees from fire zone, so Bill and Roberta were hard at work again helping everyone get on their way. And room cleaners would have had an even longer day ahead of them. Kudos to all of them! Very friendly, helpful, competent staff and a nice hotel! We'll be back!

This BW Surestay is a great place to break up the journey from the Island to Central Alberta. We had a pet with us so walking our dog is a key ingredient to our stay and this location offers great walking access. Distance off the transCanada made for a quiet sleep which is another reason we select this hotel. Rooms are a bit dated and quarters a little tight but for our purposes we will continue to use this location on future travels. Service and cleanliness are top drawer. Breakfast is available and could use some beefing up but it gets your started. Coffee was fresh and good.

This was one of the BEST stays that our riding group (26 people) has every stayed at and we travel a lot! Bill, the GM, to ALL the staff, they went above and beyond to accommodate us! Highly recommend

This hotel was wonderful. Rooms were spacious and very clean. There was a large group of us on motorcycles, and the management roped off an area of the parking lot for the bikes. The breakfast which was included was tasty. The staff were very friendly. There was a power outage in the area for a couple of hours so we had to order dinner from another part of town. The girl at the hotel desk recommended a restaurant. The food was reasonably priced and was delicious. Everyone was happy.

This not-so-young facility was impeccably clean and well-maintained. The air-conditioning unit was quiet and worked like a charm. In spite of its motel layout, this place felt more like a hotel and offered a great alternative to the over-priced options nearby.

Lady at check in was great, next morning manager at check out was super helpful and found my Best Western points and member's # place was really clean and comfy..would stay again when passing through Salmon Arm

My family stays at this hotel every year. It is located right next to the waterslides. Walking distance to restuarants, gas stations, a liqour store. The hotel has a nice pool where the temperature is very nice on the hot days with it not to warm or cold.

There is nothing better than a clean room, a comfy bed, and a quiet nights sleep. Having a hearty breakfast included was a bonus. All of the requisite amenities were present. The room was large enough, Everything we needed was provided, in great condition and worked flawlessly. Thank you!!

The rooms are lovely and clean and the staff were all very nice. I just stayed one night as my children always worry when I am driving more that 8 hours in a day. Salmon Arm is a great halfway from calgary to New Westminster

Our room was outdated but others had nicer updated rooms with laminate flooring. Our old nasty carpet room is hopefully next on the list! Breakfast was good. Unfortunately the pool was being renovated which is probably why the rates were so cheap. Beds were comfortable.

pulled back the sheets and there were black hairs, black hair on bath room floor, carpet did not looked like it had been vacuumed in weeks, pool down, hot tub down, ice machine down, overall disappointing at best for a BW branded hotel.

Overall the hotel was comfortable and the beds very good. No pool available, maybe something for the hotel to note in their facilities section. The rooms are quiet dispite the Railroad being just out back and nothing heard between rooms even with roudy hockey kids on all sides. Also, Pet Friendly for those traveling with furbabies.

On my way from Vancouver to South Edmonton, in late December, through snow and an ice storm, my vehicle broke down 20 minutes outside of Sicamous, BC. I was able to limp the SUV back to Salmon Arm for repairs, and the Best Western (which was the closest hotel to the dealership), took us in for the 4 days it took to get parts/repaired and be on the road again. Everyone was wonderful. The room was a Queen bed, with a couch and a large bathroom. We also had a huge TV, microwave and a good size fridge with freezer top. Plenty of room for one person and a small dog to enjoy while we waited. The cleaning staff checked on me daily for any needs, the front desk staff were helpful and kind and continued to allow me to extend my stay until I was able to leave. I will definitely stay at this hotel again. The hospitality was great. And for those who have a vehicle -- parking is free. Plus, there is breakfast available.

Unfortunately the rooms were really poorly cared for. The carpet was in horrible shape. The shower head was spraying water all over the bathroom. The bed was pretty comfortable. The room was quiet, seemed to be well sound proofed but it also was not very busy there at the time. The staff was lovely however and very helpful.

As you know driving across Canada in the winter can be quite challenging,. rest assured that when you have the best western APP its the easiest and most convenient way to book a room especially when the the weather cna change suddenly needing you to change plans accordingly,. Best western definitely the best hotel experience i have had over the years traveling across Canada for business

Place was dirty on the outside. no flowers old in need of repair. walkways railings were gross. rooms were dark uninviting. dirty windows old linens. place could use a wash down coat of paint . visually outside no appeal. a few flowers a wash down . Poor quality for the Best Western name. Don't stay here

Girl at the front desk was extremely slow during check in, and then told us our room would be ready late. Not really what you want to hear after a 7 hour drive. When trying to take a shower the next morning, discovered there was no hot water. Called the front desk and they told us it was broken for everyone and they weren't sure when it would be fixed. Also not what you want to hear after a 7 hour drive.

great value for longer stays, as breakfast is awesome, it is an older place that needs upgrades, but its quiet and comfy, staff are all great and wanting to help with anything. great location, with restaurants and pubs close, and a casino across the street if you want a fix,

It's just a great place to stay in Salmon Arm, it's easily accessible and close to all shopping and restaurants. I will stay there again when overnight in Salmon Arm. I would highly recommend this motel to friends

room was dark and stuffy. Carpet is old and torn, rooms are clean. Breakfast is okay. Staff is awesome. The hotel is in a good location, it is easy to get to town without getting on the highway. The pool is down for maintenance at the time of this writing

Our room was on the second floor and the stairs were outside of the building. There were numerous trips up and down the stairs and then again for breakfast so be fit and welcome the climb or request a ground floor room in advance. Breakfast was a good way to start the next day's journey! The room was quiet too so the sleep was refreshing.

I always appreciate the free breakfast in the morning. Good way to start the day. Breakfast room was clean and well maintained. I had a few questions when checking in after a very long drive. GM was very friendly and helpful.

I stayed here in August and I am so glad I did. The Surestay in Salmon arm ticked off all of the boxes for me. The staff were great, the room was clean and the breakfast actually tasted good. The bed was really comfortable as well. The only issue people might find is the trains. The place is right beside the tracks so if you are sensitive to sound this might bother you. I packed earplugs and didn't find it to be a big issue. Bonus also if you are planning on going to the water park, it is right beside so you can enjoy that as well. There was also a Starbucks in the parking lot next so that was nice as well. Altogether, we will definitely come back. For the price and everything included, it cant be beat.

Stayed one night at July end at $190+ which is considered expensive given the quality of the stay. Actually it should be named as a Motel instead of Hotel because it is a 2-storey old hotel with cars parking at the door entrance of each room. I was assigned a room at the ground floor and when I entered into the room, some bugs followed in. At first I blamed myself bringing in the insects but soon I realized that there were already a few inside the room : 2 flies, several mosquitoes and a big flying object. Immediately I understand that bugs can easily get into the room every time the door is opened. The air-conditioning is noisy and at night I can hear the noise from upstairs (footsteps and toilet flush). With the bugs and noises, I couldn't have a good sleep. The floor is dirty. After just a few minutes, the soles of my slippers turned from white to black. The breakfast can be ignored. Just don't understand why it is rated No. 3 hotel in Salmon Arm.

I was pleasantly surprised at this hotel. It's rated a 2 star but felt much more then that. They have a nice pool, and the rooms are very clean and spacious. The breakfast offered a variety snd I would definitely stay again!

We stayed overnight at the SureStay Plus Hotel by Best Western in Salmon Arm, BC on our way from Banff National Park to Vancouver BC. A comfortable, friendly hotel. Good nearby restaurants. Close to the Okanagan Valley, so we were able to visit there as well. We recommend it!

My stay was 10 days and here is my review. I was gone during the daytime, so my stay was from the evening to morning. The staff was friendly and helpful. The room was clean and comfortable. It has a separate pool and hot tub area for guests. Close to restaurants, malls, gas stations, water slide and easy access to the highway. My only disappointment was the breakfast every morning from 7-10am. I normally arrived for breakfast between 7-7:30 am and it was always a hit and miss with what choices you had to eat. One morning the pancake fryer wasn't working, another day, the cereal holder choices were sometimes empty which wasn't good for the children. There was little to no choices for yogurt with some morning nothing being available at all and one morning there was no eggs. What's a breakfast without eggs? When guests ask if eggs was available, the response was, someone forgot to order eggs. So there you have it, because of the inconsistent daily breakfast choices, I could not score the hotel better than average,

Great place to stay on your way to anywhere. Love having a Mr. Mike's next door and now a Starbucks next door. Service is great and rooms are always clean. We travel alot on our bikes and being able to park out front of our room, makes us feel our bikes are safe.

Absolutely Great room, bathroom fan sounded like a jet engine when switched on. My elder children said I could not have picked a better place to stal, pool, steak house and liquor store with in 75 steps. There were eleven of us in five rooms and there was something that appealed to everyone and the free breakfast appealed to all.

I stay here a lot while visiting Salmon Arm. Mr Mike's a pub and Starbucks are beside the hotel. It is also beside the water slides. Clean and quiet rooms. The rooms are nice but not fancy. Staff are nice and helpful.

We wanted to take a quick trip getaway close to a lot of amenities, this hotel fit the bill. We arrived early and were allowed to check in as our room was ready.The from desk attendant [JIM] was friendly and professional, made us feel welcomed right away.

I had a very comfortable stay at this location. It is near railroad tracks but I heard no noise from trains. The room was clean and spacious and I enjoyed my stay. The lady at the front desk was very friendly

The SureStay in Salmon Arm is conveniently located off Highway 1 and within walking distance of stores and restaurants. Comfortable beds and spacious rooms. The continental breakfast was good with a decent variety. Price was reasonable.

had a shower, as pool and hot tub not available, stood in knee deep water, got out and it was all grunge and hair from other patrons, definitely not blonde hair like mine. Told housekeeping they cleaned tub, but the next day as we were staying 2 nights, hubby had shower and was knee deep in water yet again. asked for someone to look after it, but housekeeping gone for the day. No place to get clean, no pool, no hot tub, no shower/tub. Very very disappointed as all we were offered was to move to another room, which was an inconvenience as we had family plans and doctors appts. Had to deal with someone who finally got me a bit of a discount, really thoroughly disappointed this time as we have stayed many times before. Left premises and on checkout tried to tell mgr that tub was still full of dirty water.

The room was very clean, quiet and had a great selection of tv channels to wind down after a long drive. The hot breakfast was very tasty. The Front Desk was very helpful. I will be coming back to SureStay!

If your looking to spend the weekend or just a place to stop for the night, this is it. Very quiet, clean and affordable. Great breakfast bar in the morning and nice indoor hot tub and pool to enjoy. Short walk to restaurants.

My ultimate favorite place to stay when traveling across Canada,. I always use to think "wow! what a super high end hotel it must be ridiculously expensive" but as it turns out, with the break fast deal and the points, it well worth the cost. with the points you can earn free room stays so its well worth staying. Best western in my experience is the best hotel chain in Canada

Our room was very clean and a good size. We were provided with in room coffee,microwave,and fridge. Also hot breakfast included in the main lobby. I was disappointed however to discover the pool and hot were closed due to covid19. Overall very good value for a very reasonable price.

This property provided us with hot buffet breakfast which was not available at any other hotels which we highly appreciate. Excellent value for money. The room was at par. Will definitely stay here again

Great service, clean hotel. They are dog friendly building for people staying there with their dogs. There is a pub next door and a Mr. Mikes for dinner which makes it easy to have a bite and a beer, and not have to drive back to the hotel :)

We travel back and forth between Vancouver and Radium a couple of times a year, and every year we use this hotel as our halfway stopover. It's just off the highway, but back far enough that you don't hear the traffic all night; it's comfortable, clean and, frankly, pretty cozy. Easy to check in and out, decent breakfast included in the stay and with a hot tub to relax in after a 5hr drive, I imagine we will continue to use it as our "Halfway Stop" whenever we're traveling through the area.

After a long tenuous winding trip from Calgary, this hotel was a perfect location for the tired travellers before home in Surrey. Unfortunately, there was no elevator for upstairs, so we were compelled to carry heavy baggage to the second floor suite. The most positive item in the hotel is warm cinnamon bun with melting butter for breakfast, so we enjoyed it. The receptionist was very kind and helpful when we arrived late at dark. Thank you.

This BW is in a very convenient location, close to Mr. Mikes, the Casino and Piccadilly Mall. Have stayed at this location several times, breakfast is always good, internet works really well. Fridge and microwave plus TV in room. Great beds.

Overall experience was very good, made so by the friendliness and attitude of the staff. They responded as if they cared. Had no issue changing reservation by one night due to unforseen circumstances.

After a drive that was filled with reduced speed limits, flag persons, and equipment, the check in was a welcoming change. We were well informed about the facility and a reminder of a major detour we would be encountering the next day. All very useful information. The room was nicely furnished and well equipped. Breakfast was a real treat with hot items along with a variety of other items. The checkout staff member was friendly, informative, and efficient. Simply put, we will stay there again.

My partner and I enjoyed our stay at this location of the Best Western Hotel. All the staff are very professional and helpful. The room was clean, and we enjoyed the breakfast which was included. The premises was also very clean and well cared for. We would stay here again at this location.

It was a last minute trip and I had called in to book a reservation, the gentlemen that answered the phone was super nice and extremely helpful. Got into my room within couple minutes and the staff was really nice. Would definitely stay here again as I would be traveling to Salmon arm alot

the hotel needs a few upgrades, but the staff and the hot breakfast more the made up for it. the staff were absolutely top notch, hot sausage and eggs for breakfast was a nice touch. to go with the continental spread

This hotel is not a bad hotel for the money. We are used to Best Western hotels and this one is not one of them. The service is great, the place is clean, the breakfast was great and plentiful. It has an indoor pool that is well kept.

This is a good hotel. The price per room is very reasonable. The service is good. The breakfast is excellent. The staff members are very friendly and helpful. Reasonably clean. I will definitely recommend this hotel to others and also stay there again in the future.

We have stayed at this hotel when passing through for 15 years. Always clean and lovely staff. Close to the water park and to Mr Mikes as well as the casino and laundromat across the highway. See you next year

Comfortable bed in a very clean and spacious room. Staff was very nice providing us with information and tips of good restaurants and wineries to visit. Breakfast was good too. I would definitely stay there again.

Very clean, friendly and quiet place to stay. My wife and I stay here twice every year on our way too and from visiting our daughter in Fairmont. Over the years we have tried other places and towns but this place is by far the best.

We were supposed to be tenting it but the smoke from the wildfires and the heat were too much. The room smelled a little bit musty but could be due to a number of things. Best Western saved our trip, otherwise we'd have travelled all the way back home. Staff at front desk were great!

As other reviews have stated the carpets need replacing. We have stayed here in the past when this was a Best Western. Now that it is flagged as a Sure Stay by Best Western the level seems to have dropped. The rooms are more dated and even the front desk clerk was in more casual attire than the previous visit. The stay was okay just be aware as an older location more dated rooms. Still okay however may have expected more but as a Sure Stay it is okay

The rooms are basic but comfortable. This is reflected in the price. The pool is popular. Breakfast included. The Best Western Rewards Program saves money. Helpful staff. Clean. Comfortable beds. Good parking. It is a good location for me. Good restaurants to walk to.

The room was clean which is most important to us. Somewhat dated & carpet should be replaced however. The bathroom was very small with only the toilet & shower. Sink was outside the washroom. Bed & pillows were very comfortable & it was quiet at night. It's walking distance to a couple of restaurants so that was really convenient. We didn't use the pool or hot tub & didn't have breakfast so I can't review. Overall, if you need a clean, no frills place to stay, it should fit the bill. We'd stay again

Clean many amenities Super staff Great price Who could ask for anything more! The beds are comfy I was greeted by a friendly professional front desk who definitely cares about guests experience and comfort

The service was exceptional from the front desk lady and the lady doing cleaning the rooms was very pleasant. The room was very clean and the air conditioner was modern and quiet. I feel the breakfast was not set up as well as it could of been.

Hi I stayed one night with my family, we booked 3 Rooms and price were ok, parking was free and Breakfast was free, indoor pool and hot tub. Rooms were clean Location is just to the Water park slides and Hy 1 BC. It was good experience with Best Western Thanks

Quick one night stay. Room was good sized and well appointed with everything you needed. Good water pressure and hot water. Great, comfortable bed (including the pillows and I'm very picky! :) ) Room was very clean. Good room darkening curtains and quiet. Easy walking distance to all amenities. Did not get to try pool, so cannot comment. Breakfast was simple but adequate. Great value, we would definitely stay here again! Special mention to the front desk...I wish I could remember her name. It seemed they were short staffed...and everyone decided to check in at once...several checkins were "high maintenance" and demanded extra attention all while the phone rang non stop. She maintained her composure and was extremely friendly. Give this woman a raise! (Night of July 15th)

Overall, the best thing about our stay was the comfortable mattress. Other than that, the front desk staff wasn't welcoming. The worst part of our stay was the low quality breakfast that lacked any covid measures most reputable restaurants/ food establishments still have in place even though restrictions are lifting. Physical distancing in the eating area didn't exist. No staff was presiding to ensure cleanliness. Everyone touched the serving utensils. Eggs looked like odd pancakes. Sausages were cold.

This was a very clean Hotel, Staff were great and central location. We stayed at this hotel while on a golf trip and it was central location to 4 courses we played. There was lots of choices for restaurants close by.

There was blood on the comforter, stains on the carpet, the mini fridge is missing a leg so it wobbles, the air-conditioning smelt like mold, which made the room smell terrible, we had to shut it off, good thing it wasn't too hot out for our stay. Also the hot tub wasn't working.

Close to all shopping food walks nice quiet place to relax have a swim I will be back again to stay and also would recommend it to anyone it's central to everything nice friendly people who are always there to help make your stay enjoyable

Stayed here for the first time. What a great hotel it was. I will stay here again in the future. Staff very friendly internet worked well. Location was near the freeway but not right on it. It's a older property. I didn't use pool or any other amenity as I was in the room less than 6 hours

The room was large and well appointed. Amenities were all in good working order and the room was clean and inviting. The location was great for a dog walk in fact one of the best for waterfront, clean and a good length (easy hour) for a big dog. This time of the year is excellent for travel and the hotel was not at all busy. Will definitely use this facility again. Oh and the price outstanding.

The hotel is well cared for. Good parking, close to downtown. The pool is very nice and is relaxing to sit pool side and read a book (even during Covid times). The rooms are comfortable. We had a single queen room and this provided a nice sitting area.

The lady at the desk was extremely friendly and helpful. She made us feel very welcome and comfortable. We traveled with our dogs and everything was just perfect. We will definitely be back on our way through.

there is a Pub right next to the hotel, they offer great dinner special prices and if you show the key card of the hotel you get a 10% discount. The rooms are pretty big, just keep in mind that there are train track right behind the hotel so it might wake you up at night the sound of the train, but I only heard it once

Quiet, clean, even had a covid conscious breakfast grab bag with bottled water, juicebox, muffin, granola bar, apple and orange. Bed was sooo comfy. Pool was pristine. This is my go-to whenever I travel to Salmon Arm in the future.

Stayed here twice this year. Staff was great. Room was clean. Great breakfast first time we stayed but limited the next time due to COVID-19. This will be the place to stay the next time we are in town

The lighting is poor and even the bedside light broken. Overall need more cleaning ...dusty everwhere; especially Cov19 !...scary! The carpet is so dirty. I found out because I forgot my sleeper and end up my shocks turn black.

Pretty expensive for what you get. Old, and there's a funky smell in the room (could be the A/C?). Location is ok, as in it's not too close to the highway so it's quiet. Passable but would chose something else next time.

We thought being near the water would be a good thing, but the lakeshore is a marshland that can be pretty smelly (not the hotel's fault, but that's the odour that may greet you in the parking lot). Our bed had one of those memory-foam toppers placed on top with a bed sheet wasn't a deep-style fitted sheet, so it kept rising up during our sleep and coming off the mattress. The rest of the room is clean but tired. If you're a soccer mom or hockey dad who has seen your share of tournament motels & hotels then you'll know what this place is like. Not recommended for a couple's getaway.

Stayed for 1 night on our way through to Alberta- room was very musty, air conditioner didn't work very well, door to room kept jamming as the lock wasn't working properly, I wouldn't want to stay more than the 1 night. Location was fine. We didn't bother telling the front desk as she had said the hotel was full

We stayed in the pet friendly room which wreaked of mold, the carpet was wet, the bed was full of what looked like scabs so could only use one bed. air cond was loud and didn't work. Hair in shower...

There was a lot of noise and the cleanliness of the room was subpar!We called Front desk at 12:30 am after we were fed up with all the noise. The Shampoo bottle was empty and both sinks were clogged. Not our best stay!

No pool, no breakfast and only told as checking in so could not cancel. Bed was okay, location good but no real service. Enjoyed the water slides next door but pool was closed at hotel?? Breakfast was water, granola bar and price of fruit!

Very clean and friendly front staff. Breakfast was good. Conveniently located. Stayed here for a hockey tournament which can be challenging for staff but they were very accomodating. definitely will stay here in the future.

The room was very clean. Couple of restaurants around the hotel. It was nice to just park and walk to grab a bite to eat and enjoy a couple of beverages after a long day of traveling. Just need to get the hot tub working. Even though the train tracks are rite behind it you can't hear it.

Stayed on the way from BC to Alberta just before Christmas. The staff were really friendly and helpful. Room was clean tidy and a very good size. We brought a dog with us and with a door leading out to a small grass area, the position of the pet friendly room was excellent. Finally, breakfast was very good indeed - fresh, hot and a good selection. We enjoyed our stay so much that we booked in again for our return journey.

Quick trip with the wife. Loved the location, pool/hotub, breakfast, the beds. Mr. Mike's and pub within walking distance. Pretty quiet considering there were families staying for a hockey tournament that weekend.

Great welcome from the service desk, friendly & sweet. Clean, free parking, excellent healthy breakfast included. Beautiful maintained. Built in 1985 but renovated & kept up like new. Great location and spacious! Very safe and quiet. Awesome place!!!

Nice hotel. Rooms are clean. Beds are comfy. Breakfast is included and tasty. Has pool and hot tub. You can hear the train go by from time to time. Very nice to be able to walk accross the parking lot to go to Mr. Mike's for supper.

great location awesome place to stay highly recommend every time. The place is fully equipped with a swimming pool breakfast and the location is close to various other amenities. I travel for business so I'm always looking fro a great value, I would suggest getting a membership they give you points to use towards a FREE stay

I had the handicapped room and the amenities of the room were not up to basic handicap standards. The bathtub did not have grab bars and there was not a hand held shower head. There was a short plastic grab bar on the back wall but this is not what is required for safe use by a handicapped person. I would advise everyone to make sure to ask very detailed questions about handicapped rooms as there are no laws in Canada as there are in the US.

This hotel is just off the highway which makes it quiet, and easy to find. The hot breakfast was appreciated, rooms were very clean and spacious. My only complaint is that the pillows are very soft - which you may like, I bunches up two. Will definitely be back, it was a fantastic spot to stay.

I stayed at this hotel for three nights as part of a Canadian road trip - please see my other reviews. There were four adults in our party and we flew with Air Canada from London. Check-in was quick and easy at this hotel, and the lady on reception was very friendly and helpful. She also suggested places to eat and came to sort out our TV, as we couldn't get it to work. She told us that our rooms were close to the railway line and that she would move us if we found it noisy - we didn't experience any problems and didn't hear any trains in the night. The room was a good size and we had two queen sized beds. Everything was clean and there were tea and coffee making facilities in the room - there was also coffee and tea available next to reception. There was an indoor pool, too, but we didn't get chance to use it during our stay. Breakfast was included at this hotel, which was a real bonus and saved us having to decide where to eat each morning. The hotel was in a good location for exploring Salmon Arm, which was a beautiful little place with some great scenery and wildlife.

The hotel is older, but was very clean. Like many older hotels that allowed smoking at some point, the room smelled a little musty upon entry. However, it was meticulously clean. WIFI worked well. Our only complaint was that the breakfast didn't start until 7AM, which I feel is too late for people who are travelling and usually leave by or before that time. I heard a lot of people leaving their rooms before the breakfast start time. So the hotel charges rates based on an include breakfast, but lots of people can't take advantage of it.

At the end of a day of motoring what you really want is a nice room to relax in and which is close to other ammenities - such as a pub or restaurant. This has a choice by just walking across the parking lot - clean room, comfy bed and good breakfast and you are on your way again.

Old motel out of the 70's. Over priced, for the price get a hotel. Not a great motel, location, experience or facility. Can't warn you enough, stay away. I like BW but not this motel. You won't save money. Mr. Mike's is next door, only good thing I can say.

We drove all day only to miss out on a camping spot and went straight to the hotel...was able to get a room and a swim after a long day....always best western for me...enjoy the overall experience and comfort of best western

Located just off highway one, with a number of eating options nearby. We ordered from Pizza Hut and they delivered within thirty minutes. We found out the next morning they were right around the corner. The breakfast was the best I've had at a motel. Would definitely recommend this motel.

Near all kinds of amenity such as shopping mall, gas station. Walk distance to Salmon Arm Wharf. Decent breadfast includes egg, bacon, bread, muffin, fruits and yogurt. The restaraunt across the street Mr.Mike Grill has tasty food.

My son Matt and I were travelling west and stopped in for a night at the Best Western Salmon Arm Inn, without a reservation. Even though everything was sold out for the night, Jim on the front desk found us the last double queen room for the night (129). It was a quiet sleep on good beds with clean linen, and in the morning we saw what a beautiful property it is. A two-level motel-style hotel, with a pool and hot tub building in the middle. As well, the morning served up a free FAB breakfast on the 2nd floor. Next time by this way, I'll stay again 100%. Good travels, Paul

Was a great spot for the family while we were in town for a swim meet. The breakfast didn't open until 7am so we were unable to take advantage of that feature. The staff were very friendly. Free parking.

Great staff, starting from reception and any staff I came across. Rooms were clean, breakfast was nice, plenty options to choose and a very friendly attendant. Check in and check out was very fast and will be the first hotel to book again.

We received such a poor unfriendly welcome that I called the customer service number and after telling my story they efficiently and quickly secured me a full refund of my reservation. Happily on our way to the Super 8 where we were much more welcomed

Great check in personal, friendly and knowledgeable, plenty of parking,good restaurants within walking distance, clean room, comfortable bed, wifi was fast, breakfast had the usual selection, hot and satisfactory.

If they put you in a room close to the train tracks just walk away and find another hotel. I'd recommend the BW in Kamloops. Tax in I paid over $200 for 1 person and a dog to be woken up multiple times with the room shaking. It can't be that bad at the other end of the hotel for the same price.

I always try to find a Best Western Home or its affiliate when travelling. The beds are extremely comfortable and the rooms are extremely clean. I highly recommend these hotels to whomever is travelling.

Good area for everything. Location is right behind the waterslides. Room was ok. Clean but when we got back at 11:30 the parking was packed. Had to park across the street. Breakfast was ok but there is very limited GF options.

The beds were comfy and the room was clean. The train goes by a lot and the earplugs don't really help. The rooms are dark and the AC was broken. It is an old motel so it is noisy and the hot tub was broken.

Very clean room. Friendly and accommodating staff. Thank You! On our way to Calgary, stopped for the day to visit friends. This was a convenient stop point. Breakfast was good. Scrambled eggs and sausages. As well as fresh fruit, yogurt, cereal, etc.

Great location, quiet room, lovely town, check out the nearby wharf and birdwatching area, if you have a car lots of stores nearby , check inn very friendly and we had offered Express check out , which was very easy

You are in Salmon Arm what are you expecting? If you are like me and there for one brief night all you need is the consistency of a chain hotel. This property has all you really require. Clean rooms, relatively quiet and a decent location. The free continental breakfast is kind of sparse but were you expecting an omelette station or eggs Benny? If you find a decent rate on-line then you'll find that this hotel is just fine for what you need.

This best western is an older hotel. the decor is dated, but everything works and the price wasn't too bad. Breakfast started at 7am, didn't get to try it as I had to get on the road early. but the coffee at the front desk was good!

The location is good, great view and scenery when you look outside your window. 1) Breakfast has a number of options: juice (apple, orange, milk); freshly made waffles with additional toppings (chocolate chips, whipped cream, etc.); sausage links; scrambled eggs; yogurt; boiled eggs; cinnamon buns (Cinnabon) and other pastries; English muffins; toast; cereal (possibly frosted flakes, fruit loops, and raisin bran); and other foods that I have failed to mention. 2) Pool was open, easily accessible, felt a little cold (23.5 degrees Celsius), and had side tables and lots of chairs (upright and lounge) to sit on. 3) Rooms a) average cleanliness: nothing gross, nothing unclean, just not new. b) bed were comfortable but pillows were lumpy (only downfall of the entire stay). 4) Staff: welcoming, small town feel, everyone says hello and smiles to everyone. Summary: good hotel, great place in BC, on the closer side to amenities, right off the main road, nice staff.

This is a motel. Nicer than the average motel. It had anything you would need in a motel and was very clean. It was near the train but we didn't hear anything in our room and slept very well. It's a 10-15 minute walk to the downtown area and the waterfront. The provided plastic drinking cups instead of glass. That was my only complaint. The breakfast was good.

Super disappointed with this hotel! The staff were lovely and very helpful and none of it was their fault, but the rooms are so dark and depressing and smelt of smoke from the walkways around the hotel complex. There's nowhere to sit out and the pool hot tub was out of order. It was so bad that we immediately checked straight back out - felt bad for the other people who were also complaining but ended up staying. The whole place needs to be renovated to bring it up to the standards of near by hotels.

I love this hotel, I will book them if I pass this city again, Very neat and clean hotel room so convenient, very nice view when I opened the door to go for breakfast in the morning, you will see nice view out the window while having breakfast, We had a chance of using swimming pool private, Such a nice Jacuzzi, lovely.... muaaaaah! :)

Clean hotel, friendly staff, quiet rooms, comfortable beds, great water pressure in the shower . Only issue was the train that ran behind the hotel, but I barely even noticed it. Free hot breakfast with stay. Would stay there again

Booked a 4 night stay at Best Western Salmon Arm during a Hockey tournament and was pleasantly surprised. The staff were excellent. Kudos to the front desk, cleaning staff and Darcy taking care of the morning breakfast. The property is clean, run professionally and the room I rented was spacious and quiet. The beds were also comfortable. I wouldn't hesitate to stay again in the future.

I stayed in room 125 on 16 April of this year. I am normally a pretty tolerant person but this was without a doubt the worse best western stay I have had. I have to also say I am NOT impressed with Best Western and the ridiculous inability to leave them feedback. I kept getting sent a survey site that didn't offer Canada as an option at all, and from there you circle back endlessly to their main site. Who ever does their web design can be safely fired. There was not a single comfortable chair in the room. Nor was there a chair made before 1950 if I was to guess. The bed was terribly uncomfortable and the room was not very clean, it clearly required a vacuuming and the tissue box was empty. Probably the one thing that really sent the lack of sanitation clearly home was the rodent population in the room. I suspect it may have been the same mouse seen several times but having one staring at you from the top of the microwave doesn't bode well for their pest control. I pass through Salmon Arm yearly and this was my 2nd time at the BW there. My first stay was not so bad. This last (and it was my last) was awful. There are enough other options in Salmon Arm to justify skipping the BW entirely.

I hadn't stayed here before. Set back from the main road so not allot of traffic noise. Some noise from the trains adjacent but it's just a rumbling. All the rooms face the centre parking area so you do get some vehicle sounds. Checked in and had a room on the 2nd floor. Comfortable bed. Nicely updated with new countertops and a new bath area. Older furniture. Basic breakfast enough to get you going. Good wifi speeds. Good stay.

Overall it was a very good stay. The internet speed was high. The breakfast was included. Be aware: it had no elevator. It had two floors. The room was big enough, but the bathroom was tiny that caused inconvenience.

The hotel is set well back and oriented away from the Trans Canada so it is quiet. Staff were welcoming. We appreciated being offered a kettle to boil water to make tea. The breakfast restaurant has real cutlery, not plastic, and the food was good and neatly presented.

This was a last minute stay over and we were happily surprised. Check in staff were cheerful, helpful and efficient. The room was spacious and clean. The bed was comfy. The location was close to a shopping mall to get supplies and fuel.

Second stay here. Stayed 2 nights. Check in was very easy. The staff was friendly and prompt. The room was ok. A little dated but clean. The heating unit was a little loud but not as noisy as other we have experienced elsewhere. The breakfast was ok. The staff was making sure the tables were clean and the food was fresh as possible. Check out was very simple. We would stay here again.

I checked into the BW after an all-day drive from the States, and needed to be on the road early the next morning. The gentleman who checked me in went through the full schpiel to ensure I had what I needed. The room was clean and well-apportioned. There was a small fridge and microwave that I didn't need, but if I'd had leftovers, I certainly would have. Breakfast the next morning was available at 7 a.m. and was perfectly adequate.

If you like trains at all hours and slamming car doors all night- then.....this is the place for you! the hotel is an alcove arrangement and therefore, all rooms face one another and also face the parking area. if any one talks, coughs, farts or closes their car doors...you get to hear it in your room! YAY! Not a great place to get a good nights sleep, but I would imagine that his would be a great place if you wanted to party, or, meet other random people...

The room was big, quiet and clean. Pet friendly for an additional charge. There is a pub next door that is quite convenient. The breakfast was good with a large selection. The only thing wrong was the hot tub was unavaible but it happens. Overall it was an enjoyable stay.

Have stayed at this property many years. Consistently great value and service. Large breakfast area. Lose to liquor store (parents) and other shops. Check in was a breeze. Pool and lots of parking. Definitely the choice when staying in salmon Arm

We just returned from a three-day hockey tournament in Salmon Arm. We (and several other Peewee teams of 10-11 year olds) stayed at this Best Western. It was perfect for our needs - rooms were comfortable and clean, the included breakfast was plentiful and exceeding expectations (waffles! eggs! whipped cream = happy hockey players) and the location was great. A big shout-out should also go to Maria at the front desk. Our group had an unfortunate interaction with a very cranky, intoxicated guest at one point and Maria dealt with the situation graciously, professionally and with admirable courteousness given the circumstances. We were very impressed with her handling of an unpleasant situation. All in all, a perfect spot for our team. Great job, Best Western Salmon Arm!

This was an ok place to stay overnight.The entrance is a bit awkward to get in and out of. there were no good places to eat within walking distance. The room was clean and quiet. The pool was nice. Breakfast was good.

Place was good for an overnight stay . Rooms were clean and well appointed . I think all rooms with an USB plug would be good . Wifi was average . The place was central to what we required before going to Adams river for the Sockeye run.

Arrived in Salmon Arm on Greyhound and hotel was with in 100 metres of hotel, which was good for what we needed. No noise from depot. No reservation, but room was available and ready. Check in was very friendly and efficient, took just a few minutes. Amenities explained well and towels for pool supplied at that time. Room was top floor and close to Highway, but we did not hear and traffic. Clean room, with comfy bed and clean bathroom. No noise from other guest in adjacent rooms. Microwave, kettle etc in room. Mall not far, and so are a few fast food establishments. Felt safe in area and walking around at night. Approximately 10 minute walk from Salmon Arms. Overall a good stop if needed, comfortable and clean and warm, which helped when it was chilly outside that night. If in area would use hotel again.

The hotel is located a little off the TransCanada highway on the wesy end of Salmon Arm, making the rooms very quiet! The beds were suoer comfortable! Like all Best Westerns, breakfast us invluded! A great surprise was the use of real china and cutlery in the breakfast room! Would highly recommend this one. !

need to get the smell out and supply more bar soap in the room. more cups and nicer bedding. the motel is in a great location but needs upgrading and the price was a little high. we were there for the summer games and the other motels were only charging $100.00 with tax !

We travelled to Salmon Arm for hockey on Saturday and stayed one night at the Best Western Salmon Arm. The gentlemen and the front counter was great - quick, polite and very speedy. The room was very nice and clean - beds comfortable. The only complaint was the creakiness of the pipes from my neighbour next door. I could hear them having their shower at 5am as it woke me up as it was quite loud. The breakfast was great - would definitely stay here again.

This is as a very clean, comfortable motel. The staff were very accommodating and were very apologetic that the hot tub had just broke down. We had a very quite and nice room. The only thing that disappointed us a bit was that it shows it's waterfront, it's not really accessible. You need to drive 10-15 min outside of Salmon arm to get to a beach. Other than that the beds were very comfortable rooms clean. There were lots of areas that were walkable distances to meet all your eating and entertainment needs.

Drive in from Vancouver Island and was exhausted. Room was ready for checkin and we found it clean and cool :) breakfast was provided the next morning. Friendly and helpful staff all round. Would not hesitate to come and stay again :)

Enjoyed staying at this hotel. Quiet area near the lake and also a public tennis court nearby. Good breakfast and lovely pool. Room was very clean. I would like to thank the front desk and housekeepers for the great stay.

Only stopped for one-night en-route to Vancouver. Wanted to mention spotlessly clean rooms, comfy beds and friendly staff. Breakfast was included and the hotel is located minutes from the Trans-Canada Highway, would stay there again.

Everybody involved with the day to day operations of this location were top notch. Clean facility and helpful staff. Early check in without a reservation was a blessing. Clean rooms, Good breakfast, manicured groiunds

everything was excellent, rooms were very clean, had everything we needed, beds were comfortable, kids loved the pool, need more parking spaces, hard to find parking spot close to your room. Close to shopping.

I was visiting Salmon Arm from the UK as a volunteer, but was stranded at a bus station next door. I had no way to contact my hosts who I would be staying with, and so I desperately needed Wi-Fi. Next door was this hotel so, as a last resort, I entered reception and explained my situation. I asked if I could use their Wi-Fi, and I was more than happy to pay if necessary. I was turned away without a second's notice, citing it was for guests only. A truly humiliating experience. This is no review on the hotel itself, but rather a warning about the type of staff that work here, who'd rather leave someone stranded than give out a simple Wi-Fi password.

We were in Salmon Arm for a wedding this weekend and found that this hotel through Booking.com. The whole check in process was very quick and the staff were very accommodating. The room was very clean and comfortable and in good repair. We have nothing negative to say about it other than the parking was in short supply and the Hot tub was out of order.

We were in Salmon Arm for a funeral and had requested a king room. As we arrived later in the day due to construction on the trans-canada we were given a choice of the king room at the back of the hotel 114 or a single queen bed in another location. Getting to sleep was a bit of a problem but once asleep we didn't hear the trains that run through the night. So if you want a king room, get there early.

Tons of parking and well laid out complex. Great staff very helpful. Enjoyed late check out for rewards plan members. We mixed business with family fun and because of late check out enjoyed the breakfast in the morning and also had the swimming pool and hot tub all to ourselves. It was a memory and that is what life is all about. Business went well and there was a feeling of no rushing to get you out the door even though we had late check out. We did not take advantage and left at 12 noon which gave us more than enough time to shower and clean up after breakfast and pool time. Great stay and memories.

We found this hotel because we needed a place that had a pet friendly room. The staff at check-in, check-out and breakfast were very friendly and helpful. The hotel is centrally located in Salmon Arm within walking distance of a couple of restaurants, a coffee shop, a grocery store and a convenience store. The decor and furnishings in our room were fairly plain, as would be expected in a pet friendly room. There is a major highway in front of the hotel and a rail line running right behind so some people might be disturbed by the sound. The pool was very clean but the hot tub was not working during our visit. My only complaint is that our room had a faint odour of cigarette smoke.

After a long trip with children we were accommodated by Heather at very short notice. The customer service here was excellent, and arguably better than many of the hotels I have stayed at with work, or with the family. The room was fine, we used the pool (clean) and the hot tub (jets not working). The breakfast is very good, and the fresh fruit was excellent. The coffee (Seattles best) was also nice. There's a trainline immediately behind the hotel, yet while we heard the trains, the noise is not disproportionate, nor does it prohibit sleep...or at least not ours.

This was a chalet style room. It was very cramped, there was only one bedside table. The bathroom was very small and there was a problem with the toilet as it would not flush properly. Having stayed in many Great Western hotels before both in Canada and the USA we were very disappointed in this one as it definitely is not up to expectations of their usual standards. There was a free breakfast but this was made with processed food and not overly appetising.

My wife and I stayed here for 2 nights to attend a wedding near Salmon Arm. Our unit was spacious and quiet. We appreciated the two comfortable queen beds, the fast wifi, the bar fridge, and the tv with plenty of channels. The unit was tastefully decorated and clean. The included breakfast had excellent selection and was totally worth the daily rate that we paid. This is a highly recommended place to stay while visiting Salmon Arm or when stopping on the way between BC and Alberta.

Best hotel in Salmon Arm and the breakfast is outstanding. It included scrambled eggs, sausages, waffles, toast, cereal, coffee, muffins,etc. The breakfast is worth the stay. We will definitely stop at this hotel again.

I travel often for work and pleasure and was pleasantly surprised at the cleanliness of this hotel from the grounds, rooms and common areas. The check in and check out very friendly staff, better price than all other BW I have stayed at. The room was more than adequate and being able to control your own AC even better. Nice king bed sure comfy, always hot water, very clean, bar fridge, microwave,coffee maker. We did not use the indoor pool nor have breakfast. Very impressed with recycling program.

rooms and hotel was very clean. Continental breakfast was good with alot to chose from. Easy access from the highway to the hotel. Hotel is close to all amenities. The shopping mall is right across the highway. I would stay here again.

Clean and comfortable. Staff are great, breakfast is of higher quality than 99% if hotels I've stayed at where it is complimentary. I stayed in the back of the hotel by choice -near the train where the front desk staff advised me of the possible noise. If anything the train is a monotone sound and goes by a couple times a night and once in the morning. Horn only blew once from farther away and it was already daylight out. Wasn't a problem for me sleeping at all. Bed was very comfy and the shower was clean and larger than my own at home. Will return in the future!

During our trip from Van Island to Calgary, we overnighted at BW in Salmon Arm. So handy to the highway, but quiet & extremely comfortable. Lovely hot breakfast included so we were thrilled with the value. Will be back soon.

This Best Western in Salmon Arm has become a terrific spot for us to spend a night, breaking the 11 hour trip into 2 more manageable portions. Great rooms, top notch service, outstanding staff, yummy breakfasts, ...

First time staying at this Best Western and we were pleasantly surprised. Location was great. Easy to find and right across the street from the Casino. Room was a good size, and very clean. Loved the shower with it's great water pressure! Darcy in the breakfast room was the most friendly and nice person we have met in this type of setting. We will definitely stay here again.

Excellent hotel. Very clean and a wonderful staff. Would recommend this hotel to any body. wonderful personnel and wonderful service. Very clean and well kept. Very well situated. Close to many amenities, foe example, casino. restaurants and shopping malls.

Stopped in needed sleep before driving thru. Front desk was nice and helpful but room was very dated. Like stepping back into the 80's. Hair all over the pillows but I was so tired I wanted a shower and sleep. Bed and pillows once all the hair was off was comfy and slept well

Excellent time very friendly staff. ..very clean and organized breakfast. Great swimming pool. Breakfast worker very helpful and friendly !! Room was nice and clean. Great location close to everything.

We were super impressed by the front desk, cleaning and kitchen staff. Darcy is the hardest working person I'd ever seen, making sure nothing ran out at breakfast! The room was clean and comfortable. The hot tub and pool were also clean and perfect temperatures. I would definitely stay again.

We were in two weekends in a row for my son's curling. This is such a great hotel. Super comfortable rooms and beds. I love the breakfast provided and the room. A little slow on replenishing some of the hot stuff but it always came. Pool was super fun and the front desk staff were great. Forgot a toothpaste and they had it. Always cheerful.

We stayed here mid week while moving. I had called ahead and asked about parking availability for a cargo trailer and ground floor access as I have bad knees and didn't want to use the stairs. The fellow who booked me gave me exactly what I asked for. The room was clean and quiet and we had a wonderful nights sleep. We did express check out and were able to leave quickly and easily. Breakfast was hot with sausage and scrambled eggs,along with a variety of other items. Overall a very good stay!

Had to walk in the freezing rain to get to the pool, that wasn't even accessible until 9am and closed at 9pm. The room had a funky smell, uncomfortable double bed and an outdated decor. The shower was a mix of ice cold and boiling hot water...this place cost over $150.00 and was worse than a shady motel. The staff were pleasant but that's the only thing this place had going for it!

Rooms where clean .hot tub hot .no towels available but roads where closed and it was a full house.Cant say enough about front staff the lady with the coloured hair.she was so busy and stayed professional and was fast

Could have been more friendly and efficient check in staff and updated rooms. For what they charge especially in the winter it wasn't worth it to me. I would rather drive further and get a nicer room like they have in Sicamous.

Our 5 year old loved the pool. It could have been a touch warmer, but it was a nice swim. We were passing through and the location is right off the highway and close to stores which is very nice! The location is dog friendly which is not always easy to find.

This is a motel not a hotel, so walking outside in the cold to get to the lobby and/or breakfast wasn't my favourite. The rooms however, were very clean, beds were excellent and it was very quiet! I would recommend this motel to other travellers.

Comfortable and convenient hotel near the center of Salmon Arm. Clean and quiet room, free but limited breakfast all for a great price. On arrival, front desk staff upgraded our room with us asking to one away from the train, and made some exception dinning suggestions.

Stopped here to break up a road trip from Calgary to the Sunshine Coast with our dog. Room was clean and warm upon our early arrival. Lots of room for our medium sized dog to lay out. Bed was comfy, a few different pillows available for those picky pillow people like myself and my partner. Friendly staff from making the reservation to super attentive when checking in, and very considerate upon checkout. Will def stay again in the future.

Staff were friendly. Rooms very clean and freshly renovated. I'm quite picky so bang for my buck was good. We had our puppy, neighbors had dogs also so it was good. Hit tub nice too. I didn't go for the breaky. Wi-Fi was just fine. Remote for the tv was the only downfall. Minor detail. Will be back for sure Peter, Olena, and Sam

Very clean, curtious and receptive. Grounds were kept clear of snow and vehicules were able to leave with no delays in the morning. Staff was very accomodating and friendly. More hotels should learn from this location.

My husband and I are moving from Alberta to BC. Was a long and awful day. I called 10 hotels and no one was friendly and they were mostly all full. But I called the best western and heather answered the phone ready and happy to help! So thank you heather for your great customer service! PS. Bed is comfy!

This hotel was selected as convenient during a trip back to Edmonton. The hotel was clean and very comfortable, with great staff. There were three significant problems. First, the deadbolt did not work. It would not engage the door jam at all because of an alignment problem. Second, the electrical outlets were worn out to the point they would not hold a plug. I run into this problem frequently, but all of the outlets I tried in the room were shot. Third, the breakfast as provided was very, very limited. The internet service was OK, but I was right next to a router, so I don't know if rooms farther away would be well served. I would stay here again, but maintenance upgrades are definitely overdue, and the breakfast needs work.

Friendly, helpful staff. Large, clean room with all the amenities. Comfy bed and pillows. Would definitely stay at this hotel again next time we are in Salmon Arm. May even make a special trip with the Grandson to go to the water-slides right next door. Price was very reasonable.

Stayed for most of our trip at another hotel because it was closer to family. Had we known how nice the best western was we would have stayed here and drove the extra distance. Would definitely recommend to others

A very well kept property with spacious rooms and nice amenities. Water facilities were down when we were there which was not a problem. No restaurant on the premises. Did not participate in the free breakfast. Centrally located and convenient to restaurants and shopping.

Stayed here 2 nights. Check in was ok. The person at the desk seamed to be a little over whelmed at times. Room and price were as conformation. Room was average. Had breakfast both mornings. Again nothing over the top but ok. Both breakfasts had the same items both days. Check out was simple. Only complaint is that the pillows could have been bigger compared to the size of the queen bed.

Very unprofessional, had to cancel our team reservation. Requested either a conference room or common area for the team, to be considerate to the other guests. They do not have the facilities, so we were willing to pay for an extra room. They assumed it was going to be a party room and made inappropriate comments. I? then said that it would not be a good fit for our team and canceled the reservation. When the cancellation email was sent to me, it was titled : “reason for cancellation was because I? refused a straight up party room” Very unprofessional email.

We had a great stay. Staff was extremely friendly and helpful, rooms were clean if not beautiful, beds were supremely comfortable although the pillows were terrible. The bathroom was tiny and the bathtub was too small for anyone other than a child to take a bath. Still a great experience.

This location is a short walk to town and across from the Casino. I recommend this place for business due to easy access off highway, clean and comfortable rooms and secure parking. There is a railway at he rear of the property that is seldom used as well it is next door to a small bus depot. Can be a bit noisy occasionally but over all a quiet place. ??

Just far enough back from the Trans Canada that it avoids highway noise. Clean rooms. Good stopping point for highway travelers. I would have liked a warmer blanket so I didn't have to turn the forced air heat on extra high. Breakfast not the greatest, but its not bad for a free one served by office staff. Room very spacious. Lots of parking. I didn't have time to use the pool.

Excellent hotel. Recently renovated and looks great. Room was very comfortable, bed, shower, internet, tv all great. Hot tub and pool all very nice with new furniture as well. Front desk staff efficient and kind. Highly recommend.

I arrived after dark with my 2 children after an 8-hr / 500km drive. The manager at the desk was very friendly and knowledgeable. The rate was much less than I expected to pay (based on recent experiences). The room was also a pleasant surprise - clean, spacious and well appointed w/ quality finishes.

We stayed for one night on the way to the Okanagen. The hotel was comfortable and clean and had a nice breakfast to start our day. A little disappointed that the hot tub was not working but had been informed when we checked in that they were waiting for a part to repair it

TV wasn't working, the coverlets were very thin and the breakfast so sad that we decided we will never again pay for a motel/hotel that includes breakfast. Nope. We will stay at a more reasonable place and go to a restaurant where food is cooked and not pre-frozen and heated. This places charges way too much for an outdated dark motel.

A very comfortable, clean, quiet motel. Easy to locate from the main highway; parking right outside the door; a mini-fridge, microwave and coffee maker in the room; good beds; enough space for suitcases and other travelling stuff; free WiFi; complimentary breakfast and friendly, helpful staff. The night we stayed there a bus tour arrived so when I arrived at breakfast around 9, sadly, the sausages and fruit were cleaned out. However, there was plenty else to eat and the person in charge of the breakfast room was extremely kind and helpful. Although the bus tour gang had arrived all at once and all together -- pretty much falling on the breakfast like locust --- I was struck by the fact that the breakfast attendant maintained her composure and even, miraculously, managed to keep the breakfast area very tidy and organized. (It was a shame about the sausages being all eaten!)

Ok hotel.Bathroom fan drove us crazy.Finally unplugged it.They missed cleaning room though we were out til 8pm. Three days there quite enough.Now day time desk guy argued do not disturb sign was out.Wrong.It was on floor inside room First rule of customer service do not antagonize customer and try to make it right.

This is a great place right along the highway, easy to get to. Has an indoor pool. Breakfast was great. King bed was comfortable and we slept great and it was quiet considering all the people staying there.

This is an excellent location, good breakfast and comfortable in every way. We have stayed n other occasions and have never been disappointed. Centre of town and close to many stores and farm markets.

nice place good clean rooms but not very pet friendly very close to everything also very close to train tracks so if you a light sleeper this might a problem. also pillows are very thick. hot tub was not working and wish hotels would post this type of thing on website so you know when you book

This hotel has done renovations last year with new carpet, tile, bedding etc. which made it very pleasing and comfortable. The price was very reasonable compared to Sicamous and Revel stoke for a night at the Best Western.

We used this hotel to overnight on our Greyhound trip to Banff. It is adjacent to the bus station, but the downside is lack of eating options nearby. Otherwise, it was very comfortable, with a clean, spacious room and good wi-fi. Breakfast is upstairs and can be crowded. Arrangements can be made to eat in the lobby if stairs are a problem.

I very much enjoyed my night at the Best Western Inn. The breakfast was excelent. The Inn is accross the street from the bus depot, which was very useful for us. It was nice to settle into a clean and comfortable room after a day on the bus.

The rooms, the included Continental breakfasts (pretty good variety), and the price were all good. Very clean and quiet rooms, comfortable beds. It is close to the railway, but you shouldn't notice the trains unless you're a very light sleeper, even with the window open.

Great place to stay. Comfortable, clean and safe. The WIFI worked well, but the breakfast was a little below below my standards. Check in and Checkout was great. Great place to stay if you are just passing through the area. The Urban Market adjacent the hotel offered excellent food if need something quick and healthly

This hotel sits back off of the highway a bit so is very quiet at night. The room was very nice and cozy. Bed was great. Very nice looking older hotel. The staff were very helpful. The free breakfast was as good as any other one that I've had. Would definitely recommend this hotel.

Very pleasant stay. Nice clean room and a good breakfast. Walking distance to a nice park on the lakefront or downtown amenities. The train tracks are right behind the hotel, but train noise was not a problem

Great motel, clean, spacious room includes microwave and fridge. Pool and hot tub were nice and facilities clean. The breakfast, included, was decent. Good free wifi too. The motel is located 100 m from the Trans Canada highway, close but not too close to hear the traffic. Salmon Arm was a nice pit stop on the way to Vancouver.

Best Western Hotel in Salmon Arm, BC. A very convenient stop en route from Calgary to the west coast. The staff were very helpful in finding a room that met our needs and very pleasant. Easily met our expectations - consistent with previous stays. Near the west edge of town however easy access to downtown businesses, shopping, and restaurants.

Like most Best Western hotels, the staffs are always friendly. The rooms are decent. Compared to US hotels, Canadian hotels tends to be less spacious. Overall, satisfactory. Only problem I had was the stink that permeates the whole town on the day I stayed at this place. The staffs didn't know what it is or where it's coming from. Could be the dried mud from the lake or the chickens farm.

Well situated location even though it is by the railway tracks - couldn't hear the train at all. Comfy beds and welcoming and helpful staff. Tasty hot breakfast and a very welcoming friendly gal eager to provide whatever you need.

The Best Western chain is reliably comfortable and a good place to stay. Salmon Arm BW has friendly staff and a nice location a little back from the main road. The indoor pool and hot tub are a nice addition. The restaurant at the Casino across the road was a real surprise and we had an excellent meal and great service.

We thought this hotel met our needs as we were passing through. . Beautiful area. Manager was helpful. Gave us a map of the city and advised us on where to eat which was very nice. Would recommend to others.

The carpets were old & stained. Stained bedsheets and found hair in sink. Front desk reception was awkward & unfriendly. Many other rooms booked with us had reservations disappear. Hotel by train - loud

The challenge we had was with our reservations and billing at the end. With a block of rooms reserved, somehow on the day our wedding guests arrived - 3 of our rooms had been either dropped or cancelled. With everyone travelling in from out of town on an otherwise fully booked day, we were panicked. Fortunately, the manager (Heather) made a special trip in on her off time to "fix" the problem - while we never found out why this problem had occurred at all, I fully credit her with finding rooms for all our guests. On check out one of the rooms had been double charged - the guest caught this and to the front desk's credit when presented with the information, they promptly refunded the over charge. Now to the better stuff... The rooms were clean, the beds were comfortable and the hotel is nestled in the heart of Salmon Arm making access to the rest of the city easy. The complimentary breakfast was outstanding and very well serviced. The staff are friendly and helpful. There is also a good sized indoor swimming pool (which is generally shallow) and a whirlpool.

Rooms were very clean, and was a comfortable stay was very satisfied, would definitely stay there again, the location was awesome, as there is a little casino close by, also a waterslide park that is walking distance as well.

My family and I stopped overnight for a quick stay while driving between Victoria and Calgary. The room was clean, quiet, and comfortable. We all enjoyed the breakfast and there were lots of items to choose from. The service from the staff was great.

Very pleased with the Services and People working on that place. Easy access and closed to the City Center. Room and parking was good. Room quality and cleanness was on our expectations. Continental breakfast was good. The receptionist was very friendly and helpful. Great place to stay and very nice city with easy access to the one of the most beautiful lakes on the Area. Also, close to some other outdoors activities.

Staying at the Best Western Salmon Arm Inn was a first rate experience. All of our requests were accommodated in a most professional manner by each member of the staff. I especially enjoyed the pool/hot tub area with its tropical decor and furnishings.

This hotel was very conveniently located halfway between Calgary and Vancouver. Rooms were clean, staff very friendly, and relatively good breakfast. The only thing that was not good was the parking, as there were not enough of them for a full hotel.

The memory foam air matress was the most comfortable of any hotel where I have ever stayed! The staff was friendly and helpful and the room was spacious and well appointed. Furthermore, the breakfast was ample and delicious.

The hotel was great the only thing was the driveway to the rooms that were entered from the outside parking lot were often blocked by vehicles that were checking-in to the hotel. The staff were excellent and very friendly, the room was clean and had everything you could want.

It was very nice stay to to many kids though never got to access the pool or those facilities, thought the staff was super friendly and helpful, liked location hotel room was clean, tv needed guide button. Tub was to small.

Spent the "pre" night at this hotel, would probably have stayed the entire five day weekend, but the room cost went up over 70%. Proximity to the Roots & Blues Festival was outstanding. Friendly staff, decent, clean, well maintained facilities, hearty breakfast. Pool was clean and refreshing.

In Salmon Arm for music festival, location conveniently only a couple blocks away from fair grounds. Close to food, gas, Walmart and Tim Hortons. Also walking distance to downtown. Staff efficient and friendly. Breakfast good. The hotel was full so breakfast room was busy in the morning but they constantly replenished food and cleaned up tables. Great Stay! When next in Salmon Arm for the music festival will stay here again.

We are a family of 5 and it's not always easy to find a room to accommodate us. This room did! Was very spacious & very clean. Loved the separate sink from the bathroom. Wish the room had a microwave tho. Breakfast was great - one more waffle maker would have been nice as there is always such a wait and we were wanting to eat and run. Would definitely stay here again.

Stopped over for one night on our way from Banff to Vancouver. Was very happy with choosing Best Western. Very spacious rooms, clean, good air con, wifi, free parking Not too far from shops & restaurants. Complimentary breakfast was very good, eggs, bagels etc & the best waffles.

Room required Renovation. It was tired as the decor was the same from a stay years ago. The carpet was visibly dirty from years of guests feet? The staff were friendly and courteous. Breakfast was great.

This is a great location. It's close to resturants, a liquor store and a small mall. We were close to a few wineries and cheese place. The morning breakfast simple but filling. The cleaning staff were really great.

We checked in on aug 3. Motel style hotel. Front desk friendly. Room was upstairs, Only stairs available. Bathroom very very small. Tub did not drain well. Only provided 3 towels even though when I booked I did specify 4 persons would be staying the night. Morning breakfast was not very good, Limited selections and small space with limited chairs and tables. Quite pricey for what you get. Would not recommend at all.

We checked in August 3rd. Room okay but air conditioner did not cool room well. The tub was slippery and bit scary for me to take shower as I had chemotherapy and my feet aren't great. Needs Matt or something. I couldn't use pool as there was only one way in it and that was metal rungs which was very painful to try to get into so I wasn't able to use pool at all. The hot tub was very hot even turned my husbands skin red in few minutes. The reception personnel were good and friendly. Don't think we will stay here again whenever we head west from Calgary to go to horseshoe bay. Would likely not recommend to stay here.

There are better hotels to stay at in Salmon Arm. There is limited parking at this location. It is by the railroad tracks and the rooms have old single pain windows with inside storm windows. The room was clean and the linens were fine but the bed in my room (118) seemed to have broken Springs on one side and I could only sleep on one side of the bed. I would not return to this location. It is not the level of comfort I am used to from a Best Western.

They lost my reservation and moved our room to right beside the breakfast room there was a Rude tour group that was super noisy and very rude that had no control of their misbehaving children who were allowed to roam free

Have just checked into this Best Western after a long and smokey drive from Calgary on our way to Vancouver. The reception area has a musty dank smell for starters. At an inflated $166 per night and a Best Western at that, one would expect more. When researching the advertisement says the hotel has been newly renovated. NOT! We have a room at the very end of the complex beside the employee parking lot and down from their smoking area; and an ugly cobwebbed structure, and beside the railway tracks with regular LOUD train traffic. The carpet has two huge ugly stains, the wood furniture is all worn and marred, the electrical outlet cover is loose, the lighting is dull, and a hinge on the toilet seat is broken. The door to the room as a one inch gap to outdoors with no weather stripping enabling cold air draft and whatever to crawl in. Completely outdated and a huge disappointment. The only upside are the hotel staff at reception who are friendly. Have no idea how this night is going to go.

we were not informed that the railway tracks were right behind the hotel which made for a noisy stay . This is the mainline and there were a lot of trains went by. I also think that the rooms were pricey but that's probably because it is the height of tourist season

We stayed here for 5 nights. The room was clean and comfortable. The bathroom was small and you could hear the other guests turn on the showers through the walls. My kids enjoyed the pool and the staff was very friendly. The breakfast had good choices and my kids loved the waffle maker. My only comment would be to have more towels in the bathroom. The cleaning staff did a great job and we would stay here again. The mall is across the street and so is the Casino. Also, the water slides are right next door.

Clean and comfortable. Price was a tad high but stay was overall good. Check out took longer as only 1 person working desk. More towels in room would be great. Tea in room would be nice too as i dont drink coffee.

Went to check in got huge attitude from the manager behind front desk !! Heather was her name !! Rooms are ok and pool is ok , very clean !! Just will never stay there again because of rude front desk

Stayed here with my family while passing through to go on a backpacking trip. We were happy that the mini fridge had a small freezer so we could pre-freeze some of our food prior to the trip! We find these motor inns to be noisy, I typically prefer hotels with indoor entrances to each room. We had some inconsiderate people staying above us that were speaking at the top of their lungs in the middle of the night, very rude. Breakfast was pretty good, apparently others have found the room too small, I think they have responded and provided a bigger room now as it seemed fine. My suggestion to the hotel is to start providing real eggs with breakfast, rather than the clearly 'instant' variety. Not a bad hotel, just a few minor improvements and it would get my clear recommendation.

Dated room, right by train tracks. Room smelled odd. No elevator to second floor. I would not choose this hotel to stay in again. Unfortunately the Prestige was booked and this was the other option. Hotel needs a renovation.

This room was way overpriced and wasn't what I was told it was going to be. The pool and hot tub are older and dirty. They definitely need some TLC. The room was supposed to have a king bed but only had a queen and it was my son and I. Not impressed

If you are looking for a reasonable place to relax on your travells this is a great stop along the way. This best western is located on the west end of Salmon Arm as you come into town. They are a short 10 15 min walk to a strip mall witch has all you are looking for. The hotel has a fantastic pool and ampal parking a breakfast bar with is open from 7am till 12. The rooms are standard rooms queen and king size beds fridge and microwave's. If you are a family looking to stay I would suggest asking for an adjoining room. One room with two queen size beds and the other room with a king size bed with a door that joins the two rooms. The staff and management are very friendly and helpfull and will go put of there way to help with whatever it is you are looking for. Over all this hotel is fantastic clean rooms friendly and helpfull staff and very close to shopping and a pub for those who are looking for some adult time. I will stay here at the Best Western in Salmon Arm again. Cheers to all.

Pleasantly surprised by the renovations and upgrades at this hotel. Everything was very nice. Good rooms and breakfast. The exterior and rooms are nice and clean and attractive. The staff is friendly and efficient, All good!

This hotel looks more like a motel, with the rooms access from the outside of the building, which I personally don't enjoy as much. The room was clean. Breakfast was good and there was quite a bit to choose from, for example waffles, cereal, coffee, eggs (scrambled and cooked) sausage, etc. Overall it is a good place to spend the night.

We stayed at this hotel on our way back to the prairies from Vancouver. I did not get a good impression of the staff at check-in. One very exasperated woman blamed the other woman for not noting that we had a pet when she input our reservation. When we booked the hotel through points, there was no way to request a specific pet-room, so the person would not have known! Then they gave us a list of "rules" for the dog to follow. Most of them were just common sense but the sheet itself was a little insulting. The room was small and dark but pretty clean. We slept well and enjoyed the free breakfast in the morning where staff were very pleasant and helpful.

If you have mobility issues, you need to specify first floor accommodation is a must. Unless you have someone travelling with you to get breakfast on the second floor, you won't be able to take advantage of the free breakfast.

beetle and centipede crawling around in our room, two beetles actually. Outside our room smelled of rotten garbage, there was a homeless man drinking on the bench outside our room with garbage. The dumpster smelled really bad, and there was a pile of scrap metal and old microwaves ( 4 of them) where we needed to walk our dog( within the parking lot ) Staff was nice.

Hotel is in great condition. Room was clean. Wifi was great. Air Condition a plus. Didn't get a chance to use the pool or free breakfast as it was just a quick stop on our way home from holidays. Would stay again.

Hotel is easy to access from the highway, but far enough off that we didn't hear any traffic noise. The room was a nice size for 2 people and clean and comfortable. The wifi was good. The swimming pool was on the cold side, but we utilized it anyway as it was a hot day. There weren't any towels at the pool, so had to walk to the office to get some. The breakfast was good and was free. We have stayed at this hotel numerous times in the past and will probably stay here again.

Front desk staff were great. Location to gambling, liquor vendors, market, fuel and restaurants was right on. Pool was cool and hot tub was hot. Great stay. I would recommend this Best Western to anyone staying in Salmon Arm.

A little pricey, but it was a busy time of year & most places were a similar cost, so I understand. They had a pet room for me, & it was close to my car, & there was a nice patch of grass for the dogs to do their business. (It was a bit strange that I had to make a $200 deposit beforehand, because I paid with a debit card, not a credit card...but I had the same experience at another hotel on the same trip, so I assume its protocol now.)

The staff were very friendly, helpful and made you feel at home. The rooms were clean and the beds were comfortable. the breakfast selections are not like home cooking but were quite good. All in all it is a great place to stay.

This hotel is good value for your money.There are many amenities close by. There is an indoor pool and hot tub, very clean.Check in was very efficient and very professionally handled. The breakfast was quite sufficient with good varieties to be had.

Driving across from Calgary towards Whistler - stayed at Best Western Salmon Arm - found our room to be very clean and comfortable. Although the hotel is located just off the highway - our room was quiet - we were not disturbed by any traffic sounds. Complimentary breakfast was convenient and offered all we needed to start our day. Would stay again if we were passing through.

Nice rooms easy checkin and out. Very comfortable beds, the rooms were very clean and updated. Wireless internet was great. Staff was friendly and helpful upon checkin and again when I called the front desk with a question.

After nearly 12 hours of driving and ferries, I needed a rest for the night and found the best hotel I could have possibly asked for. Just a block off the main Highway 1, this hotel has been fully updated recently with modern decor, well maintained, spacious rooms and a nice check-in lobby. The staff were very friendly and kind, and immediately accommodated a discount rate applicable through my employer. They even had a tray of apples waiting at the desk. Breakfast was excellent, a great selection of fruits, juices, yogurt, pastries and the classic scrambled eggs and sausage. The TV in the breakfast room was tuned to the news channel, so I was able to receive road updates, and as it turned out there had been an incident on the highway, therefore I was able to adjust my route and detour. The room was very clean, good amenities, and quite frankly, it was one of the best nights sleep I have ever had away from home. Despite being near the railway tracks I didn't hear a thing from the trains passing. Nearby there are several good restaurants, a Walmart, gas stations and easy access back to the highway. The pool facility is well located in the center and in it's own building, so no kids are tromping around the halls all the time. Can say I would recommend this stop completely.

We came in around Midnight with a big group without prior reservations. Front desk staff was AMAZING in getting us in and processed in a timely fashion. Rooms where great and breakfast was adequate. Overall staff was very friendly and helpful!

Great overnight stay, business or pleasure travel Low-key property with free WiFi, breakfast & parking, plus an indoor pool & a hot tub. Free Wi-Fi . Free breakfast Hairdryer, Coffee Maker, Non-Smoking, Iron And Ironing Board, High Speed Internet Access, Continental Breakfast

Our overnight stay was very convenient as a stopping point between the Vancouver area and Calgary, our destination. The included breakfast was very good, and we wished the dining room had been able to serve us dinner too! There is a good restaurant at the Chances Casino across the highway though there was a half hour wait to be seated.

The hotel is in a very convenient location.The staff is friendly and the room was clean and comfortable.The breakfast was tasty and the staff kept the room very neat and tidy.We would gladly recommend this hotel to our friends and acquaintances.

I chose to stay at the Best Western during my business trip because I have always had a good experience at this hotel. The staff is always friendly and courteous, and the rooms I have stayed in are always very clean and well kept. The hotel locations is also ideal as there is a grocery store and restaurant nearby, and it is a short drive into the downtown area of Salmon Arm.

We had a problem arise with our BW points program which was completely resolved by the desk attendant. The room was clean, comfortable, good breakfast. Pool and Spa were clean and welcoming to use and enjoy.

My friend booked this hotel so that we could stop over one night before we headed to Banff. The hotel is not large yet its room is spacious enough for 2 queen beds for 4 people. The breakfast room was full of guests yet we managed to get seats. There are quite a lot of varieties for the breakfast. It is nice to have 3 different flasks of coffee to select. It has wonderful scenery along the bridge. I was especially grateful for seeing the otters first time. They are so cute ;)

Hotel was under construction so there was some paint smell but not unbeatable. Pool was super cold and could use some upkeep but was still fun for the kids. Overall the hotel looked nice and met out expectations of best western quality.

We stayed here on May long weekend to break up the drive between Calgary and Vancouver. Service at check in was very good, the employee at the front desk was very efficient and knowledgable. Even though it was quite busy and she was dealing with a difficult guest who had some confusion over their reservation she still was able to ensure all other guests were taken care of in a timely manner. Room itself was of average quality, and adequate cleanliness, but a bit dated and we found the small square pillows fairly uncomfortable. We found that although this hotel met our basic needs, for a similar price we were able to stay at more modern hotels during our BC vacation.

Stayed here with three friends. It is located right in the middle of town, well furnished, clean and has very friendly staff at reception. Also included is WiFi (decent speed too) and they have a nice pool and hot tub too. It was quite busy though, if you want to park near your room then arrive before 7pm! Breakfast was tasty but quite limited in what was available, but there was plenty to go around. If I visit salmon arm on a budget again, I'll be sure to book!

I was visiting family with my 80 year old mother. She needed to have a comfortable room and bed in a quiet area. We found the rooms comfortable, the breakfast well done, with a good selection of food items, including freshly made waffles, fresh fruit, yogurt, scrambled eggs and sausage. My mother likes plain oatmeal, which she enjoyed.

We were very impressed with this hotel. Heather on the front desk was professional, and accommodated all our requests and questions. Especially the need for a ground floor room. The hotel was very full but she placed us in a great, clean, well equipped room with very close parking. Thanks, Heather. Yous should get a bonus for your dedication and cheerfullnes.

The hotel is back from the highway and has minimal truck noise. The bed and breakfast were both pleasing. The next night we were in Medicine Hat at the BW and it was a bit more expensive there so this place had the edge for value.

We find this best Western very comfortable. Having all the items nesessary for a good stay. Clean and comfortable bed and bathroom. Good Pool & Hot tub. tasty Breakfast. Easy parking off the highway. Friendly and helpful staff.

We stayed for 4 nights in a double queen room. The mattresses on the beds were a bit dated and should be replaced. The rooms were clean and the staff were excellent. Basic breakfast, with the danishes stale and hard on the last morning. Lots to do in the area if you like to explore.

The hotel is okay but sits on train tracks at the back of the hotel, if you get one of these rooms you better be a sound sleeper. I only made one request and that was to be away from the tracks, I have stayed here before and know the noise. They put me one room away from the tracks, did not even look at my request.

We were making an unexpected trip and booked while driving on blu tooth. This Best Western Booking staff was very accommodating and on arrival did everything right with awesome attitude. The booking person tooks us that the rooms at the front had less train noise which she did not have to do. The room was good value and the breakfast help us get on the road a little quicker. Yes we will stay with you again,Salmon Arm Best Western.

Very clean rooms. Exceptionally. Beds are average, not exceptional. Could use upgrading soon. Property is set back off the main highway enough that it was relatively quiet. You will hear the odd train go by though. Staff were lovely. Ample parking.

We had a booking at this hotel as an overnight to Revelstoke. We got caught in a huge storm on Coquihala Pass, and advised them we might be late- when we first got stopped. DriveBC opened the Pass again, so we didn't bother calling. However, they closed it again, and we spent 12 hours on the road sleeping in the car with no cell reception to be able to advise we wouldn't make it. They have refused to refund our booking. I've stayed in Best Western across Canada- I won't be again.

Perfect stay. Amazingly quiet, great breakfast, convenient location, friendly staff, large comfortable and clean room, Internet worked well. Wish we would have had time to use the pools. Overall, can't go wrong staying here!

I've stayed in several the last few months as a truck driver. I like the smaller hotel. This place has its character. I like the older and smaller hotels. Staff were experienced. Drawback is small breakfast room.

Centrally located in Salmon Arm, near Hawaii 1, near restaurants and stores. Good parking, Breakfast was the typical type of Best Western breakfast. but well presented and the staff ensured that containers and plates were always full. Rooms were comfortable and clean

The hotel was clean and conformable. Friendly and helpful staff. The pool was a bit cool but the hot tub was the prefect temp. The breakfast had everything to choose from, ( make your own waffles, eggs,cereal, fruit and more)

Stayed here for 2 nights recently. It is Motel style with rooms accessed from outdoors. It is small and well kept. All employees were very friendly from front desk to breakfast to the housekeepers. We stayed in a 2 queen room and it was clean and well laid out. The bathrooms are very small. There was a fridge, microwave & coffee maker in our room. Firmness of beds is a personal preference, but these beds were very firm & I found them too hard for my liking. We were not right at the back, but could hear the train, it did not bother us. I think the property should advertise 'train rooms' on their website & discount the ones at the back so people realize when they are booking & have a choice. This may help reduce complaints from guests. The breakfast area is very small as many others have mentioned. I have seen replies stating that a new area is being built, but I did not observe any sign of this during my stay. I just grabbed a tea & pastry & took it to my room as there was no room to sit at the time. This is a fine little motel & a good value in the area. I would stay again for a night or two or to use as a home base. It was worth the low rate that I paid. I would have a hard time paying more in high season as it is very basic.

Simple, functional, clean, plenty of parking, basic breakfast, polite staff. It's really a motel. Room was clean and everything was working. However, it was very difficult to sleep with the pillows they have as they were SO SHORT. Pillows were made more like sofa cushions. Not comfortable. Really a basic hotel. I thought the rate was a little too high for what you get. You do get a complimentary breakfast. Not great, not bad. It'd get you going through the day...until lunch. This might be the best hotel in town...I'll look around for other hotels next time I am here.

This hotel is outdated on the inside and is right beside the CP rail line. Our room shook all night as the trains come through every 20 minutes. Brutal!!! It felt like the train was coming through the door!

The Best Western was centrally located for our needs and was clean, comfortable place for us. The room was smaller then we what we normally use but it met our needs for mainly sleeping and showering. We used the continental breakfast once and was disappointed in the selection, taste and accommodating seating area but we did enjoy the hot tub, and the folks we visited with were helpful and friendly. We will stay there again when we return to that area.

good value, good breakfast, clean & "current", convenient - was a quick stopover but comfortable and predictable - room amenities and access to breakfast good, internet strong, sufficient TV cable - a repeat stay for me and I'll be back

Nice comfortable quiet hotel. Good quality breakfast and the staff was very friendly. Enjoyed the pool and hot tub too. Close to downtown amenities, restaurant and casino. Very good value for the money. Salmon Arm downtown is an interesting place

Best value for $110 total a night. The place is new and our room had coffee machine, microwave and fridge plus free breakfast, pool and hot tub. Heather at the desk was friendly, courteous and helpful. Of the 10 places we stayed on our BC trip, this was our top pick. Judd VanderZalm Edmonton

Friendly front staff. It's not the best place for light sleepers as the back of the hotel has a railroad track with a large curve. Very loud and shakes the bed. Funny the first time but it grew old fast. The breakfast was ok

Nice hotel laid out like a motel. Everything was super clean and very conformable. Check in and out was great, we got in very late. The front desk is occupied 24 hours a day. Very good breakfast but seemed a little congested probably because of their limited space for the sitting area. The train tracks are right behind the property so you will hear the train moving past but didn't hear any whistles.

Located set back from the main road, this property is modern and well appointed as per usual BW standard. The rooms were very spacious and well equipped with free fast wifi and included breakfast. We stayed just 1 room away from the rear which faces the CPR but due to excellent sound insulation we could not hear the trains at all. Highly recommended.

Best Western was a great stay. We had a mix-up at check in with the room we had requested through Expedia but Heather at the front desk quickly solved our solution making it a great experience. If we were ever back in Salmon Arm, we'd choose the best western again.

Booked one night stay directly with hotel. Queen room was roomy complete with a microwave and mini fridge. Bed clean and comfortable. The hotel was sold out the night we stayed. Shortage of parking stalls in front of rooms. The breakfast was okay (standard fare, cereal, pastries, yoghurt, eggs and sausage, juice, coffee, etc) but eating area is far too small for the size of the motel, especially when it is full. Only complaint I have is, for some reason there is no towel bar in the sink area. (Tub and toilet in separate room). We were forced to just leave it lying on the counter or hang on a clothes hanger to dry.

My husband and I have just stayed at this Best Western for 5 days while cycling in the area. I had booked ahead direct to the hotel. Requested King bed plus microwave and fridge and not at the back of the hotel. On arrival check in staff pleasant and welcoming and our room perfect to our request. It was on the outside corridor,upper floor. Very clean and modern. Housekeeping staff maintain a high standard. Breakfast had a lot of hot and cold choices ( no disposable plates/ cups!) but as others have mentioned on trip adviser it was a bit crowded most mornings. However Dulcy in housekeeping did a wonderful job keeping items topped up and the tables clean AND with a smile. She deserves a medal!. Swimming pool and hot tub really good after a long cycle ride.Others had mentioned noise from the nearby train but although we heard it it certainly wasn't a problem. We were extremely happy with our stay and we could walk into town and down to the wharf. We will certainly return.

Stayed here to break car journey from Calgary to Vancouver. Check in was easy and quick. Room was clean and the bed was very comfy. Bedding was very clean. Surroundings were not too noisy so had a good rest.

We needed a room within driving distance from the Armstrong fair and this hotel suited our needs. Front desk was very friendly upon checkin. The breakfast room is a little bit small and crowded but served the purpose. Some gluten free choices would be nice as my husband has celiac desease. Our queen room was very comfortable and very clean.

We liked that each room had outdoor access as it makes coming and going so much quicker and easier. Parking was our only complaint. Could not get close to our room and we prefer to be able to keep an eye on our vehicle (twice had to park around front of the building). And people going into the lobby did not park in the "lobby parking" but instead right in front of the lobby doors which blocks guests ways in and out. Offered a delicious free full breakfast, each day with scrambled eggs and sausages. Lots of things to choose from for a very good satisfying breakfast. Room shampoos were very nice (actually Pantene) and the lotion smells delicious! Lots of coffee and condiments in the room. Was nice to actually be able to have a couple of cups of coffee if we wanted or we could get a fill in the lobby until breakfast was over! There was a water leak in the room below the last morning we were there, and they thought it was from the tub in our room. It wasn't as we had not even ran the tub yet, but our room was asked to be searched twice. We totally get that they were trying to quickly track down the leak, but we were interrupted twice on our last day trying to organize our leave. But I would definitely stay here again and recommend it! Great quality for the price!

The staff worked hard to make sure I could get early checking while I was waiting for auto repairs. The room was clean and well kept. The location is very good; close to shopping and restaurants in the downtown area.

We stopped for one night and the room was clean and spacious. The receptionist was friendly and helpful too. Plenty of parking for all size vehicles. The back of unit is right next to train tracks, so you may want to request something near the front of complex. Fair price booked online.

Basically, I blew it! I booked for the night before and it was paid for! Oy! The lady at the front desk helped me sort things out, made sure we had a room and basically rocked it! Thank you so much! The room was clean and comfortable, breakfast was well, not the greatest but passable.

Second stay at this property, close to the highway, easy to get in and out with a vehicle, within walking distance to downtown, close to a liquor store, rooms where clean with a large flat screen and quiet air conditioner.

The room was good, bed was very good. The breakfast place is very croudy and way too small for so many people. You can't even move there. The eggs are microwaved, very gross. When having someone walking around for breakfast that could do a little better the quality of the food. For the area it's a little expensive I think.

Service wasn't great, found the lady at the front desk a bit unkind; however, my room was immaculate and the bed was very comfortable. Great selection for continental breakfast in the morning, clean breakfast area with TVs and hot coffee. There was a pool and a hot tub, both of which looked well taken care of. Parking was a bit tight, maybe the hotel was full. Would definitely stay here again.

A very comfortable hotel for us as we were passing through. We found the hotel offered everything we needed for an over night stop over. I am not sure I would stay for an extended amount of time however the room was comfortable and clean. There is an indoor pool which was offered but decided not to use as it was rather stuffy in there.

We really had a great time, the location was perfect. The staff was very kind and helpful. The hotel was very clean and minimal noise. All in all, we enjoyed our stay and would recommend it highly. The breakfast area was a little tight however. Because of the popularity of the hotel, they might consider enlarging their breakfast room. But the breakfast itself was very good!!

Nice motel, easy access to get to and around other restaurants. Very nice, clean rooms. The breakfast was very nice, although the room is very small but the staff made sure to keep everything filled and ready. We had booked a King Size bed but due to a problem with the door we were not able to have that room and were put in to a room with two Queen beds. While the room was comfortable and the manager helpful we would have thought they might have given us a small discount for not getting what we had booked but other than that, no concerns. Would stay again if in the area.

this is a favorite stopping off spot on the way to vancouver. a lovely little town = lots to see and do. pleasant staff, good location, reasonable size rooms, good breakfast but small, crowded breakfast room - overall good value

Don't stay at the back of the hotel - trains running all night long. I had very little sleep. Room, staff and breakfast were all great. It was nice to have hot options for breakfast. We wanted to book a BW hotel for the next leg of our trip and asked at the front desk if they could do that for us. We were told that they were not able to that and we would have to to that online. It was surprising to me that they could not connect with other hotels in the chain.

Super nice lady kindly found us a room.. It was the very last one I think. Basic room, queen bed. Super clean and comfortable. Affordable price. Free breakfast and nice pool and hot tub. We will be back for sure. Compared to the other hotels available we are very happy to have found this one. Tho other choices were over 300 a night or not worth staying at.

Stopped over for one night. Price was fair for what you got. My room was clean, air conditioner worked like a charm and front desk staff were friendly. It's right off the highway and I didn't hear any noise. The morning breakfast that was included in the price of the room was just fine. It had eggs, sausages, waffles, yogurt, cereal, fruit, pastries and coffee. Tip for breakfast....If you use the waffle maker, once you pour the batter in, flip it or it will keep beeping at you. Haha.

This hotel is well maintained and clean. The bed is comfortable and the room size is good. The staff here are friendly and patient. I am traveling with young kids and they enjoyed the facilities here too. If I was to be back in Salmon Arm, I would stay here again.

On a very busy, very hot summer day, Jim at the front desk was great. He also had a trainee working for him but he handled all our questions with aplomb and when we had a slight issue with our room, he attended to it immediately and dealt with it as well as could be expected. The building is older and the rooms are a bit tired, especially the carpet but it was clean and some updating had been done inside. The location is good, far enough off the highway to be quiet and if you didn't know the railway was right behind you wouldn't have known. We were on the ground floor and heard no noise from above. There are stairs but no elevator. There is a fridge and microwave in the room. We found the beds and pillows comfortable. There is a nice health food store out front. The included breakfast was a bit better than usual with real eggs and a good variety of baked goods though the area to sit was small and can be quite busy first thing. We would definitely stay here again.

Very nice rooms and pleasant staff. Very busy hotel and congested parking. The breakfast room is extremely small and crowded for the number of units. Did like that we were on the ground floor and could park in front of our room. I would stay here again.

Nice motel a little dated but clean and comfortable. The pool was nice and clean. breakfast was not as good as it could have been sausage and eggs need to be piping hot. The salmon arm water slide park is right next door. Overall a good stay. Excellent fresh fruit just down the road. Lots of good restaurants. Beautiful lake with rentals.

The staff at this location were phenomenal. So friendly and helpful, and quick too! The room was average but clean, and the breakfast area is FAR too small. Overall experience is still good and would stay again as long as prices stay affordable.

We enjoyed our stay in this upgraded motel site. great Staff, a lovely big room, super pools and hot-tub. We're into walking and our chosen restaurant was an easy 15 to 20 minutes walk. Excellent! There was a Railway track close by, but we didn't even realise it until we stepped out of room. Everything was nice and quiet.

At the end of a long day the motel was a welcome sight. The room was comfortable although if you have an upstairs room, be prepared to carry your luggage up stairs! The hair dryer built in to the bathroom did not work but a call to the front desk brought a replacement. A nearby pub provided us dinner and a few drinks. The breakfast was adequate but the coffee was poor.

This hotel is ideally located in the centre of town. The rooms are clean and comfortable and well equipped. The staff are excellent. Very friendly and accommodating. The hotel provided a very good hot breakfast which added to the great value for this hotel.

We stayed there just this past weekend ... There was a bike rally going on in a neighboring town and they were nearly full but we managed to get the last room here. 2 adults and 2 tiny toddlers - and we were really pleased! Room was nicely done, very clean - and big bonus, safe for the 2 babies ( no exposed cords and electrical outlets) My daughter enjoyed the pool with the 2 yr old - I enjoyed being cool from the hot evening sun in the room with the baby! I appreciated that we were offered the pool towels at check in and did not have to go back later to ask for them or use our bath towels. Really nice staff here, front desk, maintenance, housekeeping ... Something I enjoy about a stay in smaller towns. Helpful, relaxed and pleasant people work here. Grounds were well maintained, no litter or butts- saw a gentleman making rounds checking for this kind of thing. The big surprise for us was the continental breakfast - We were anticipating the typical fruit and muffin spread and were surprised by the array for breakfast from hot sausages and scrambled eggs, boiled eggs, cereals, muffins,fruit, waffles, toast, you name it, even cookies! I know I am probably missing items that they had present, but it was a welcome surprise to say the last. Staff were topping everything up constantly so it was fresh and hot. Trays were available so we took the breakfast to our room... a relief for all if you have ever seen a 1 and 2 year old eat! Right next door within the same block there was also a grocery store and then a liquor store. We were glad to have them so close and picked up some fruit and organic foods for the next leg of our trip. ( excellent quality grocery store!) The train tracks are near but we found it a non-issue. We were the first floor and third from the end closest to the tracks and we never noticed anything beyond the distant hum of the train - if you listened for it. There were no horns. If it wasn't for my taking a walk around the rear parking lot, I doubt I would have known there were even tracks there.This was one of the quietest rooms we have had honestly. The beds appeared to be new and were very comfortable. Clean, comfortable, nicely appointed and friendly - I wish I encountered more hotels like this in the middle of tourist season - and sincerely wish more city hotels were like this! We will be back and will plan our trip accordingly so this is one of our consistent stay-overs. I recommend this hotel for business people as well!

The rooms are spacious, comfortable and new beds, the motel is clean and good service. The complimentary breakfast is quite good. The motel also provides a swimming pool, what is great of you have teen and kids. Definitely, a safe and good place to spend the night on your way to Vancouver or during your stay in Salmon Arm.

Everything was pretty average about the stay here until the morning when we saw a couple of cockroaches on our door!! I freaked out! Feeling very frustrated that we had all our bags open all night and that I have a baby!!! When my husband approached the front desk, the man at the front shrugged his shoulders and said 'really? Cockroaches?' In an I don't believe you or and I don't care attitude. No customer service what so ever!! NEVER STAYING THERE AGAIN!! probably avoiding best western from now on.

The room was newly renovated and very clean. Breakfast was very adequate with lots of choices. The room was very large with lots of space and extra tables etc. It was a very popular motel as there was no vacancy and the parking lot was full.

Our stay at this Best Western was great except for the noise from the railroad tracks behind the hotel. Probably better to get a room in the front of the hotel versus the back. The food quality was good. The breakfast room is way too small for the size of the hotel. We ended up eating breakfast outside 2 out of 3 mornings.

over all a great place to stay for a night on the way too or back from Vancouver from Calgary. the beds were comfortable and the rooms clean. the location right off the hwy makes for getting going in the morning very quick.

We were very happy, Service excellent & friendly staff. The staff were very accommodating.as well. We were going to stay at Salmon Arm's BW Hotel however found out they no longer accept dogs therefore had no make other plans.. We were very disappointed to hear this because we used to always go to this location when heading toward the coast . I

We have stayed at this hotel many times over the past few years and felt it to be amongst the best in Salmon Arm. Excellent rooms with comfy beds, good facilities and priced more or less the same as all the comparable hotels in the area. They are making a good effort to be as green as they can and it will be very nice when we can get back to see the much needed expansion for the breakfast room. Breakfast is the usual BW style, maybe a little higher quality than some around the area. The staff are excellent and always helpful, with a good knowledge of the area.

Clean and comfortable, but rather expensive. Could not use in-room coffee maker because plug-ins in sight did not work. Bathroom rather small. Had expected more for the price. To be honest, this was the first time I stayed with family at this establishment.

Room was large and equiped with a fridge and microwave. Very comfortable beds. We had a ground floor room which made loading and unloading the vehicle extremely easy. Located close to all amenities. Would definately stay there again.

Right from check in it was a very pleasant experience. The staff were very helpful and the room was the cleanest I have seen in a long time at a hotel. It was very quiet at night. Close to lots of amenities. It was more than I wanted to pay but worth the money.

When we arrived at the Best Western in Salmon Arm we were greeted by very friendly and helpful staff. I have some mobility issues and we had been booked on an upstairs room. She asked if we would like to have it changed. She changed it and upgraded us. The room was very nice, the bed very comfy and the shower was the best we have had so far on this trip. My only complaint would be the breakfast area. It is way to small for the size of the hotel. Don't really know how it could be changed. The breakfast was very good with lots of choice. The pool and hot tub were very nice and the area was very clean.

My husband and I spent a day and a night in Salmon Arm. We hadn't been there for a number of years so were pleasantly surprised at the facilities in the town: lovely walks, a great wharf, a nice Mexican Restaurant, and very good accommodation at the best Western. The best Western is right off the main highway through town. It has a very nice up scale market next to it with a bistro on the top floor serving deli style food. It is licensed. There is also a pub within walking distance. There is a water slide close by for kids and a casino across the highway for adults. it's a bit of a walk into town if you are older but younger people would have no difficulty doing it. The area around the facility is all flat and easy walking. The facility is an older motel style but the inside has all been updated and extremely clean. The whole property is clean. The beds are very good and all the rooms have air conditioning and a fridge. the rooms are a bit dark but they make up for it on the cleanliness and the beds.The property has a pool in it's own facility--indoor. We didn't use it but it looked inviting and very clean. The staff were friendly and efficient. The breakfast was the typical Best Western but there was plenty and the dining area was organized and clean. The whole area has lots of beaches and water activities and is geared to tourists. We enjoyed our stay at the Best Western and would recommend it to anyone--young or older. B Ferguson

Located just off of the highway so very easy to get too. Pub with good food a two minute walk away. Breakfast room a bit small for the number of guests but there was a quick turnover. Really nice woman at check-in and very quick efficient young man on check-out.

disappointed that we were charged for 4 adults when due to illness my son and daughter-in-law could not make the trip so only myself and husband stayed in the room Staff advised there was nothing they could do to help us with the pricing of the room....felt the $175.00 we paid was rather high

Great hotel. Rooms are large & clean, breakfast is great and met the needs of our children. The staff is friendly and helpful. The kids enjoyed the pool. We will stay here again in the future and reccomend to others.

We enjoyed our one-night stay at this hotel - clean and comfortable, with very friendly staff. Good amenities in the area (restaurants, laundry). Best value in town! Morning breakfast was good, but very busy as everyone tried to check out and hit the road.

Stayed here one night as a stop over point, motel has been very recently refurbished - our room (215) was huge! There was a pool and hot tub for use however due to a large children's group of lacrosse players the pool was taken over. Breakfast was basic but good, however again we came across the lacrosse team so what could have been nice was turned in to waiting and jumping at any spare table (before someone that doesn't know how to queue does!) and not being able to see or get to any food or drink without a wait. The breakfast area needs reviewing and expanding to cater for the amount of rooms. Not much around unless you are willing to drive - which we didn't want to do due to driving a lot each day.

On the whole a nice stay. Negatives - our room (120) stunk of cigarette smoke and the air conditioner didn't work properly. We were by the pool and there were lots of flying bugs. Positives - clean, comfy beds and the breakfast was great, wifi worked well. Front desk staff friendly and helpful. This is not a pet friendly hotel, although one website said it was. Pub next door and Chances casino across the street

A very nice place for the cost. Friendly staff, clean comfortable room. The breakfast was very good. Our room was in the back and we could hear the train at first but it did not disturb us during the night. There were a lot of bugs flying around the back area of the grounds. Probably because of the proximity to the lake.

The room was clean. The bed was very comfy. The hotel was an excellent choice for convenience of a lacrosse tournament. The parking was not great as there was no set parking and people would park in front of your room.

Was vary relaxing environment, king size bed nice and soft , but the pillows were to thick, could hear and feel the train go buy, parking was hard if you own a pickup, very nice pool, very nice staff......, I was impressed with the breakfast, fresh scramble eggs, sausages, waffles, hash browns, cereals, pastries, and of course..... Coffee.... Very good continental breakfast

The staff were very friendly and helpful, and the hotel was clean and comfortable. It was in a great location, close to where we had to be. We would definitely recommend this hotel to others and would stay there again the next time we are in Salmon Arm.

This was the first night out on a cross continental road trip. The hotel location was fine. the pool useful as it had been a hot day. The rooms were rather dark, but like most BW, the rooms were adequate and the breakfast standard. I would stay here again.

First time staying at this hotel in Salmon Arm. Price was reasonable, has pool and hot tub and includes breakfast. The hotel was busy during check-in (~8pm on Thursday night) so waited about 10-15 minutes. 2 other parties arrived at about same time. Got checked in (we were on 2nd floor by the back of the hotel near pool). Rooms were a bit dated (perhaps they haven't got to these rooms for the renos yet). There were trains we could hear as we are close to the tracks however even though trains run all night it didn't wake us up. Pool was ok (didnt go in though) and hot tub was warm and needed some cleaning. Breakfast was better than average as it included waffles, cereal, some hot food (cooked in plastic in the microwave), yogurt, coffee, tea, bread, muffins etc. I didn't eat the microwave cooked scrambled eggs. The kitchen staff was very busy and kept everything well stocked and organized.

Four of us stayed in a couple of rooms which had been recently refurbished. The rooms were of a good size and well equipped for this type of facility. The beds were comfortable and the units were quiet. We would have liked to be able to open a window - they are all fixed. This meant that we had to run the air conditioner all night. It is a newer generation and makes considerably less noise than the old ones which are still mounted in the wall. We were pleasantly surprised at the great selection of items at breakfast which is included in the room price. We did not use the pool. We would stay here again.

It's a decent place but they have a lot of workers staying there who take over the free breakfast from 700 AM till 800 AM. No place to sit for seniors who get up early. Small seating area. Lots of "Yahoos" on the weekend who make a lot of noise but not all night

Picked this hotel as smoking is allowed. The rooms were quite dirty. The "hide a bed" I wouldn't even sit on never mind sleep. A request made for a microwave a month in advance was not honored and took 3 hrs before it was brought room, plunked down and not even plugged in. So unless your a smoker, do NOT waste your money. The cleanliness was almost non existent, service was poor.

good clean modern rooms, coffee maker in room Easy location to find and to get back on the highway Nice breakfast area Was a quiet stay heard no highway noise Next door to pub / restaurant , convenience store

do not expect to sleep, 2mile long trains 2-3 times an hour all night, as close as your backyard , Furniture rattles, bed thumps. who thought building a motel this close to the main east/west rail line was a good idea???

We stayed here for one night at the end of April. We are a family of four and stayed in a double queen room and I would rate this place 3.5 stars. We checked in after 10pm and it was a struggle to find parking as we were the last guests to arrive and they were sold out. There are train tracks at the back of the parking lot and trains do go by regularly, depending on where your room is located and how sensitive of a sleeper you are, it may affect how well you sleep. I was the only one in my family who heard the trains and our room was on the 2nd floor and half way between the front and the back parking lot. Although there are no elevators, accessing the room from the stairs was manageable, I could see how elderly people would struggle with their luggage. The room was well laid out and the beds were comfortable. Everyone enjoyed their sleep and the room had a decent shower. The free buffet breakfast was a great way to start the day....there was lots of variety and we got there at a good time as there was plenty of seating as well. We did not get to utilize the pool, it was closed when we arrived and was not open until after we left in the morning. It looked nice, it was in a separate building and looked well maintained. Overall, we enjoyed our stay and would choose to stay here again as a layover for the long drive from Vancouver Island to Alberta.

The great staff that greeted us was just the beginning of a very comfortable stay. We only checked in for 1 night on our way to Vancouver. The breakfast was wonderful and the cheery staff a warm way to start the day. Very comfortable beds and Wifi was pretty good too.

I was looking for a place to stay overnight between Calgary and Vancouver. I considered a few options based on searches at the various on line hotel websites. I found that booking direct with Best Western and using CAA membership gave the best rate along with the flexibility to cancel on check in day if my plans changed. When I arrived at the Salmon Arm Best Western the check in experience was great, room very clean and quiet. Breakfast was good with great service. Internet was reliable and fast.

We had an overnight in Salmon Arm and were very impressed with this Hotel. Quiet, clean and comfortable! Good location as well as it is just off the main highway through town. Continental Breakfast was abundant, well restocked and busy! Would highly recommend choosing this hotel for your next stay accommodations.

We stayed one night on our way home to Boston from Victoria. The rooms were comfortable, clean, and pleasantly decorated. The staff was very friendly and helpful. The hot complimentary breakfast was one of the best we've had in a hotel of this class--scrambled eggs, hard boiled eggs, sausage, hot oatmeal, batter to make your own waffles, fresh fruit, and a wide variety of pastries and muffins, all very fresh and good. One small detail that mattered to me--the towels were soft, but not slick from fabric softener--a sign that someone knows their business and pays attention to details.

Nice hotel with clean rooms and usual BW breakfast. Actually had tea pots to make tea in...nice touch. Pool looked great even though we didn't use it, lots of others were using it. Our room was at the back of the hotel which I thought meant it would be quiet. Unfortunately, that put us right next to the train tracks and some track maintenance that was happening most of the night with loud hammering and pinging noises as well as the trains coming past several times in the night which didn't make for a very restful sleep. Otherwise, it was quite a decent place and we enjoyed our stay in Salmon Arm.

Thank you to the check-in clerk who arranged a different room to accommodate our needs. Thanks you to the breakfast staff for your helpfulness. The free breakfast had enough variety to provide for our desires and it was nice to be able to fill our travel mug with coffee.

Very comfortable hotel. Clean and easy access to downtown. We have traveled a lot and this is the first hotel ever that had two luggage racks. Usually one rack and the other suitcase is either on the floor or on the desk. Good staff with easy check in and out.

Nice motel, although no elevator. Although part of the motel was closed for renovation the check-in clerk was able to change us to a ground floor, which really helped. Very friendly, helpful staff. Good breakfast, although that room was a little small for the number of visitors. Someone else had commented about train noise - but even when one went by right behind the motel, we barely heard it.

As with most Best Western locations, this location exceeds expectations. King room includes fridge and microwave as well as work desk and table and chairs etc, all for a very reasonable price. Pool and hot tub area is in a separate building but is impeccably clean and well kept. Hot breakfast with eggs and waffles etc was nicely done.

Over the years this had been one of my favorite places to stay, then the property began to deteriorate and seemed like no one cared. While planning this trip I noticed on the web page that renovations had been undertaken and so thought I would give this place that had so many fond memories of our times when the boys were small a chance. AWESOME, well done management team, with the quality of work being done, and the great staff you have this will soon be back to it's glory days of Great Place, Great Staff, & Great Value Thanks Micheal

Beds are comfy, no fridge, no microwave.... access to rooms from the outside, same goes for the pool and hot tub , separate building. Not so good when it's cold out. Continental Breakfast available, waffles, scrambled eggs and sausage for hot choices. It was just ok.

We stayed here for the second time on our way through town and enjoyed it once more. The rooms are very clean, bed was comfy, lot's of t.v. channels to choose from, coffee and toiletries supplied. The continental breakfast was good, lot's to choose from and they have a waffle machine which we love. The place was packed but didn't hear a peep out of anyone. Didn't get a chance to use the pool and hot tub this time but it was nice last time we used it. Staff was very friendly and helpful. Would stay again for sure.

Great clean motel close to all amenities and just off the highway. Would definitely stay there again. The person serving breakfast was extremely nice and assisted us in recommending restaurants nearby for dinner.

Stayed for 4 nights end of February. The hotel is ok. Rooms were spacious and had a microwave and fridge. Although i was sick in bed for a couple days they didn't change the sheets when they made the room up....would have been nice. Breakfast was typical powdered eggs and waffle. Staff was pleasant and helpful.

A very clean and comfortable room. We would stay here again. The staff was friendly and knowledgeable. Close to restaurants. We were able to choose a Hot breakfast as well as many other options, cold cereal and pastries were available.

Pleasant surroundings and very pleasant and clean property. I would stay here again, no question! Starting from the entrance onto the property, the lobby, the rooms, all were well taken care off. The staff very friendly and helpful. Plus the price was right!

I am generally pretty good about sleeping in adverse situations. I used to be in the military and have slept in some weird places and some shady hotels. Unfortunately, this was the first time my room was right next to what seemed to be a thriving and active train yard with activity going on ALL NIGHT LONG!!! I'm sure most of the rooms weren't that bad, but I was driving through and stopped after 10pm, too tired to keep driving. I got one of the few remaining rooms which was closest to the tracks. Wow. All I'm gonna say. The room itself was clean enough, and comfortable. The hotel seemed like it would have been alright, although I found it pricey for the quality. But. Trains!!!

This is a great hotel. Comfy beds and has hot & cold breakfast. Good customer service. Clean. We would stay again and highly recommend. Pool was closed but hope it will be open next stay. The price was good, glad to get discount.

Just needed a place to stay on the way up to Revelstoke. This place was clean and had everything you'd want. Breakfast was nice, plenty of parking and hot tub with a pool. Nothing over the top which is nice to keep their expenses down to keep my expenses down. I want them to stay in business so I can have what i need at a great price. All I need is a bed and warm room. That's what you get. Definitely worth every penny.

Pulled in a night, with our dog. Staff was great, had free WiFi, Our room was super quiet and I enjoyed they had a pool, Rooms were clean, and overall would come again, even got a discount, that's great stuff

Our two daughters were driving back to Saskatchewan from B.C. and stopped in here at 10 pm on their way through. The beds were very comfortable, with lots of pillows. They didn't hear any noise, but they were pretty tired, so don't know about that. The complimentary breakfast was excellent--waffles, eggs, sausages, toast, yoghurt, cereal, assorted muffins and rolls, fruit--all good. The staff was friendly and helpful. And best of all, it only cost them $100 for them both!

We arrived late and needed somewhere to crash. This place was perfect: - just off the highway - amazingggg breakfast (waffles, eggs, sausages, cereal, muffins/strudels, fruit, yoghurt, toast etc. - rooms were very tidy, big, clean, and had all the amenities one would need (toiletries, towels, microwave, hair dryer, cable tv, pen & paper), plus table and chairs My greatest surprise was the pool. Sadly I didn't have time to use it but the fact they had it, wow! For all the above I was very happy with their price for a couple!

This is a very clean and neat hotel with very good staff. All this at a great value. The indoor pool and hot tub was an added pleasure that we truly enjoyed. The location on the highway was perfect and was easy to get anywhere in Salmon Arm we wanted to go. The rooms were also quiet and this we really valued.

My overall impression was good. Had a comfy king size bed with lots of pillows. We stayed for two nights though after the first night they called our room to see why we had not checked out! We booked on booking.com so not sure if there was an issue there. Also, we did confirm on check-in that it was for two nights. The grounds were amazingly clean! The pool and hot tub was nice and clean. The complimentary breakfast was standard fare that included hot eggs and sausage.

Room was clean & had all we needed. The staff was very friendly &the location ...across the road from the Casino gave me something to do while the husband watched hockey. There is a Pub close by...within walking distance.. for dinner & a drink. No need to worry about driving. Good variety of food choices for breakfast at the Hotel as well.

Stayed at room farthest from the railrooad tracks (room 240 second floor, non-smoking), so I guess that's why we didn't get the noise that other reviewers were complaining about and maybe rare that there maybe other guests that are too loud during a stay. In our case the hotel seemed fully booked and lots of guests but it was still quiet and not much noise as reviewed even if this room is near the main Highway. Room was clean, amenities include fridge, tv, wifi internet, breakfast, it was a good place to stay in Salmon Arm.

Stopped in here on may way from Vancouver to Lethbridge. Pleasant front desk service, quick check in, room plain but clean and fresh. Pleasantly surprised by the in house breakfast which included actually hot scrambled eggs and sausages. Attendant there was bright and friendly. Absolutely would recommend.

Great place to stay, clean, good service and close to amenities. Great pub within walking distance. Lots to see in Salmon Arm, shops, restaurants and antique shops. Close to the Shuswap Lake where there is an abundance of water activities.

This is a great place to stay between Calgary and Vancouver. Our room appeared to have been recently renovated. New paint, new carpets, bathroom fixtures, etc. So new the microwave and fridge while working hadn't been installed in their cabinet yet. The continental breakfast is adequate. However the room is small, and the food layout leaves a little to be desired. Overall rating-very good.

The Best Western Salmon Arm Inn is a pretty average place for the price. We've stayed in hotels in Vancouver and Victoria for the same price and Salmon Arm is definitely not Vancouver or Victoria ..... The bed was comfortable enough but the pillows were terrible and we DID hear the trains going by all day and night and noise from other rooms as well. For that reason we wouldn't stay there again.

Right on the highway enroute to Kamloops. Reception was friendly and fast. The room was spacious and well appointed. We found it very quiet and slept well in comfortable beds after a long day of driving. Microwave, fridge and coffee machine all added to the convenience and comfort. Breakfast was plentiful and included a hot selection amongst bakery items, cereals, fruit, yogurt etc. Certainly no need to leave hungry. We wanted for nothing more, hence the rating.

Great beds. Excellent shower. Friendly efficient staff. Excellent location. It is right across the street from Chances Casino. Also, right on the main highway. Close to lots of restaurants & shopping.

It is a good thing most people do not have axes to grind, for whatever unknown reason, when they write reviews. We stayed here a year ago and wrote a good review. This time we had another very pleasant stay. Affordable and clean. Yes, the train does pass by but inside our room we could not hear it. The staff was very professional and helpful. Breakfast was fresh and offerings were enough and satisfying. Over all a very good place to stay!