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Best Western Plus Hotel Peppertree Inn at Omak, Omak

4.5/5  - basé sur 678 notations.
820 Koala Avenue, 98841-9744, Omak, United States - visualizzare mappa

Benvenuto al Best Western Plus® Peppertree Inn at Omak!Vieni a scoprire le migliori attrazioni del nord-ovest soggiornando nel nostro hotel di Omak, situato a pochi minuti da alcuni dei migliori luoghi della regione in cui praticare attività ricreative all'aria aperta. Che ne dici di una trascorrere una vacanza raccogliendo mele e pere dai frutteti? Oppure di trascorrere intere giornate andando in barca e nuotando in laghi e fiumi dalle acque cristalline? Potrai farlo a pochi minuti dal nostro hotel di Omak. Siamo il più bell'hotel il più piacevole nel raggio di quasi cento chilometri e siamo davvero ospitali. Soggiornando da noi ti sentirai come uno di famiglia e potrai approfittare del lusso e dei servizi moderni offerti dalle nostre camere. Il nostro hotel di Okanogan offre tutti i confort di cui hai bisogno per trascorrere un soggiorno indimenticabile. Ci troviamo nel mezzo della regione, per questo siamo molto amati dai viaggiatori che la vogliono scoprire. Abbiamo molti ospiti abituali e ci distinguiamo per il nostro eccellente servizio clienti. Che tu sia in città per visitare agriturismi, le piantagioni o il rodeo Omak Stampede, soggiornare in un ottimo hotel può davvero fare la differenza. Ogni mattina offriamo ai nostri ospiti una colazione a buffet, che comprende waffle, cereali, yogurt, frutta, pasticcini e caffè 100% qualità arabica. Se sei in zona per pescare o per cacciare, devi iniziare la giornata gustando un'abbondante colazione. Molti ospiti scelgono di soggiornare da noi per via dell'atmosfera cordiale del nostro hotel, ma la convenienza della nostra colazione li convince del tutto. Al nostro hotel di Omak mettiamo il cliente al primo posto 24 ore su 24 , sette giorni su sette. Se c'è qualcosa che possiamo fare per rendere la tua permanenza ancora più piacevole, non esitare a chiedere. I viaggiatori d'affari della Frito-Lay®, gli autotrasportatori, i dipendenti della Walmart, gli operai edili e i dipendenti pubblici del Department of Homeland Security considerano il nostro hotel la loro seconda casa. Che tu sia in città per pescare o per partecipare a una riunione, faremo in modo da farti trascorrere un soggiorno il più piacevole possibile. Prenota una camera al Best Western Plus Peppertree Inn at Omak, il migliore hotel di tutta la regione!Ti auguriamo un soggiorno gradevole!

Best Western Plus

Hotel Peppertree Inn at Omak

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Sicuro
    Sicuro
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
GreenLeader Silver
 
Basato sul parere di 676 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
381
Molto buono
204
Nella media
47
Scarso
26
Pessimo
18
CONSULTARE I PARERI SU
Affari Affari
222
Business Business
147
Da solo Da solo
35
Di coppia Di coppia
119
In coppia In coppia
208
In famiglia In famiglia
154
Viaggio con amici Viaggio con amici
45
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Rates for a nights stay almost Doubled in cost due to Omak Stampede. All without NO Hotel Clerks informing us!"

1
12/08/2018

We made reservations for friends to stay on the 8th, 9th and 10th of August 2018. Told charges would be $159 a night plus usual taxes. When friends checked out on 11th, and we returned to the hotel to get our receipt, they charged us almost DOUBLE the price of the room for the 9th, 10th. $300 per night. We were NEVER informed by anyone the prices would almost double for so called Stampede nights! Hotel WAS NOT fully booked, lots of rooms available, and rooms not a premium. When we attempted to rectify this issue we were informed "We don't even give military discounts during this time. We even charged fire fighters $300 per night."

"Great Hotel!"

5
10/08/2018

We stayed for two nights in August 2018 to move our daughter to Omak. This hotel is large, looks very new, and is well maintained. The staff were welcoming and helpful. The room was spacious and very clean. The hotel was quiet (even on Stampede weekend) and the bed was very comfortable. We will most certainly stay here again when we come to visit.

"High quality BW in north central Washington"

5
02/08/2018

This is an excellent hotel that comes with all the facilities that both business and leisure travelers would require. Nice rooms, swimming pool, exercise room, excellent internet and easy access of the main highway. There is an adequate restaurant next door that although not haute cuisine it does the job.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Nishni, Thank you so much for letting us know about your stay with us! We love hearing how much our guests enjoy staying with us. Have a great day. Jennifer Farmer Assistant Manager

"Great place!"

5
01/08/2018

Great location, and a nice, new hotel! Great service! From check-in to check-out, we were impressed with this hotel! The girl at the front desk helped recommend restaurant choices, and later that night when we needed more towels, the guy at the front desk was right there, even on crutches! Friendly, accommodating staff that went above and beyond!

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Brenda, Thank you for letting us know about your stay! We appreciate your business. Please have a great day! We are so glad that we were able to exceed your expectations. Jennifer Farmer Assistant Manager

"Annual Vacation Night #6"

5
24/07/2018

We were glad to find a Best Western in Omak. We asked for a 4th floor king, as we wanted to see the view. Everything was great except for the design of the bathroom. The toilet was in a small area with a door. Not easy to use. This is a new and modern hotel and on the 3rd floor everything, including lights, was operated by using your room card. Plenty of parking. Each evening their is a social hour for guests. A nice place to stay.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Kay, Thank you for letting us know about your stay with us! We are so glad that we were able to exceed your expectations! Hope you have a great day! Jennifer Farmer Assistant Manager

"Camping with air conditioning"

5
23/07/2018

We love this hotel when its too hot or busy to camp. We can visit our favourite lakes easily from this location and not have to pack all that camping gear. We do this 2x every summer. The staff is great and the hotel is clean and well kept

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Screamypeanut, Thank you for letting us know about your stay! Thank you for staying with us! We look forward to your future stays with us. We are so glad you were able to do some glamping. Have a great day. Jennifer Farmer Assistant Manager

"Had a Comfortable Stay"

4
18/07/2018

We pent five nights at this hotel, as we used Omak as our home base for various day trips in the area. We just loved the bed we slept on. It allowed us to get the rest we needed after long days away. The pool and hot tub facilities were a definite plus. The air conditioning unit in our room worked so well, we had to turn it off. The front desk staff were also helpful when my wife had internet issues with her computer. This hotel needs to work on those small things that are cause for irritation. This includes fixing a wheel on the luggage cart. Making sure housekeeping does its job all the days guests stay in the hotel (two days our room was not looked after in terms of cleaning and providing new towels). The fact is that this hotel can be an excellent hotel if it looks after these and other small concerns.

"Welcome to the weary traveler-Pros and Cons"

4
17/07/2018

In town for business and was put up here. Pros- I walk in and am welcomed in a genuine and professional manner by Dan. Sure, all front desk folk are welcoming but some actually make you feel welcomed…twice in the last year once in Albany and now here and (to me) it can make a difference. The place felt new and everything (apart from what is in the “cons”) appeared up to date. Comfy bed, clean room, higher ceilings, quiet (the place was packed and the only noise was from outside). The breakfast buffet was ample (please tip those folks as well as leaving one for the cleaning staff). Getting work to pay I can't speak to the price point but would say that considering Onmak this is a quality stay and the prices would reflect. I didn't get a chance to use the hot tub (it was busy all night) but the fact they have one and it was being used is a testament to it being a “Pro”. Nice high shower with plenty of “oomph” and no tub/shower combo…just a nice sized shower. Fan in the bathroom…may be a small thing but, when it is not there, you notice. Best of all? The windows open so I did not have to sleep with the cooler running. I cooled the room and then, once the temp dropped outside, opened the window…noice! Sure there was some folks having a good time below but that died down and I had a comfy nights sleep. Cons- Rotten Wi-Fi. I like to opt for a Netflix rather than the in room TV. I was able to connect but it kept disconnecting and I just couldn't get a good connection. I spoke with another person staying there and got the same report. The room is narrow…adequate but it reminds me that the newer rooms are all about saving space and it feels like it. Such as with the vanity outside of the bathroom…space saving sure…can't say I dig it. No “Welcome to Omak” directory. Sure, we mostly use online stuff and Dan was helpful but how hard is it to get ahold of the Chamber of Commerce and have a little thing displaying some restaurants and such. Bottom Line-A nice stay made better by a warm welcome.

"wish they served breakfast before 7 am"

3
05/07/2018

Our room was newly redone and clean with plenty of plug ins. The bathroom was clean but small with plenty of towels and hot water.The pool was clean and the hot tub was clean but small. Wifi was good. My only complaint is that they didnt serve breakfast till 7 am and we had to be on the road before that

"A spectacular property but a couple of service glitches require a downgrade in the star rating"

3
03/07/2018

The property itself is very nice . . . it looks and feels like a new hotel even though it is (according to the manager) ten years old. So while I would give it 5 stars from the perspective of appearance, I am required to mark it down due to a few rather significant service snafus as I shall describe. The good: 1. Property is in spectacular condition. Certainly a cut above what you normally expect from Best Western. If you did not know it was a Best Western, you'd probably think it was a significantly higher up on the hotel brand pecking order. 2. Very comfortable bed, nice linens. Only downside was the towels were kind of small and thin and "cheap feeling", but I'm OK with this. They are perfectly good for drying off and the smaller bulk is environmentally good. 3. The complimentary breakfast was pretty good as such things go, and the breakfast eating area is large and inviting. There is a waffle maker, cereals available from a hopper, scrambled eggs, sausage patties. 4. Separate from the breakfast area is a large and inviting lobby. 5. There is also a well-equipped fitness center, pool, and hot tub. 6. Very close to nearby retail and restaurants (most all major fast food brands are within a mile). 7. The room is equipped with a refrigerator and microwave. The negatives: 1. I had a Best Western gift card to apply to my payment. Upon check-in, the desk clerk did not know how to deal with it. He checked me in and said he would "work on it". The next morning, I inquired with the morning clerk who looked me up and had no record of the gift card having been applied. Later in the morning, the manager came on duty so I spoke to her and she assured me it had been handled. 2. Most egregiously, a few minutes after I checked into my room, the door opened and in walked another guest who had been checked into the same room. So we had to straighten that out. It should absolutely never, ever, ever happen in a hotel that another guest is given a key to an occupied room, never! Procedures should be absolutely foolproof to prevent this. 3. At 5:30 AM, the alarm clock in the room went off. It must have been set by the previous guest. The clock had several buttons and it was not obvious how to shut the alarm off so I ended up having to move the night stand out of the way and unplug the blasted thing. A standard checklist item for room servicing should be to ensure the alarm is not set. So, again, a fine hotel from the perspective of its physical condition and amenities, but some experiential issues speak to a serious need to up-level the staff training and adherence to procedure.

"Comfy room on 1st floor"

5
24/06/2018

When we first arrived, half hour after check in and were told our room wasn't ready, I was disappointed. Things went uphill pleasantly after that. We came back and were given a nice room on first floor which was convenient with our dog. Nice walk in shower instead of a tub. Room was comfy with a decent couch. Very environmentally friendly room with in shower dispensers of decent quality products. No wasted plastic liners in trash cans! I'd definitely choose this location again.

"Some tech engineering problems "

2
14/06/2018

Room nice and clean comfy bed.. shower very weird .. door fixed in place so you have to get sprayed with cold water to turn it on.. three large soap containers in shower for shampoo, conditioner and body wash.. although good ecology the soap was terrible and there are real security issues guests could put anything in them .. they are easily opened. Finally .. the business center is running windows xp.. seriously a 20 year old OS.. and no printer you have to email to front desk.. which means bad boarding passes and no luggage tags .. and no security ..best western please join us in the 21st century.

BestWesternHotels, Corporate at Best Western Plus Peppertree Inn at Omak, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"Would I stay at this Best Western again? YES"

5
07/06/2018

Would I return to this Best Western Plus? YES. Several reasons. I made the reservation by phone and the clerk taking my reservation was very upbeat. The rooms are very adequate, but most importantly, the bed and pillow were perfect. The breakfast, provided as part of the stay package, was adequate for me. Nothing spectacular, but ample. The personnel behind the front desk are spectacular – both Ashly and Lori Sue. Not often one encounters people who have so much fun interacting with guests. Yes, I'll be back.

"Very Clean Hotel"

4
02/06/2018

Perfect for a quick stay on a long road trip , the hotel was very clean. The room and amenities were very good. Also lots of places close by for dinner and stores for anything you need including gas .

"Best in the area"

4
29/05/2018

Rooms, lobby, breakfast area, and outside were very clean. They had a very professional staff. Nice comfortable room and internet connection had no problems. I was very pleased with my stay at the hotel.

"Skip Breakfast "

2
26/05/2018

I usually trust Best Western to give me the same service wherever I travel. Not so in Omak. Don't get me wrong, every person who works there was polite, helpful...they could not ask for better employees from the front desk to housekeeping. I blame management. I was told “the early bird gets the bacon”. This is correct. First morning we went down for breakfast shortly before 7 AM to find there was no breakfast meat, no one in the breakfast room had it on their plate and there was none in the serving container. None showed up during the whole duration of our breakfast. (In the end, it didn't matter. We went at 6:20 the last day and there was plenty. It's not worth getting). My biggest complaint is the powdered scrambled eggs served every morning. Fake food, leaves you gassy and stinky the rest of the day. Gross! Nothing offered for breakfast was up to the Best Western standard. Not the cooks fault, management is to blame. They obviously don't plan to feed all of their guest during the 3 hour breakfast window. Seriously lacking. After looking at the offerings Day 2, we opted to go downtown for a good breakfast. On another note, if you provide cheap toilet paper, I will judge you. Advice, BYOTP, avoid bum lint. The hotel was full of construction workers while we were there. While they were polite when they weren't swearing, they did track in a lot of dirt. Don't go in the hot tub, I'm just warning you. Sitting in bubbling human frappe is not cool. I told the front desk it needed to be cleaned, he said it would be done the next morning. It wasn't (dirty grime in the hot tub remained), and the same little girls barrettes that were sitting beside the pool the night before were still there the next night, indicating the pool had not been cleaned at all. Also, the wrong paint was used and it is peeling like crazy around the hot tub. There are other, nicer places to stay in Omak.

"Wonderful "

5
25/05/2018

We pulled in late at night. They were very pleasant. A very clean and comfortable night's sleep. First motel after a long drive through the mountains. Don't confuse this place with the Inn next door. The breakfast sounded wonderful but we slept in.

"Clean & comfortable & affordable"

4
22/05/2018

Nice rooms, clean. Allows pets, based on the dogs we saw and heard (we only heard them in the hall, although I think one was in the next room, so it was either a really quiet dog, or the soundproofing between rooms was excellent). There was an actual USB port next to one side of the bed, which is always a plus in my book. Breakfast was OK, nothing spectacular, but edible and free, with a decent selection of pastries, breads, eggs, and waffles.

"Business trip"

4
14/05/2018

Very pleasant hotel. It was undergoing a remodel but very quiet and relaxing. The rooms are very spacious and comfortable. The staff are very friendly. The breakfast is very good. I have one minor issue which was corrected immediately. I would recommend this hotel.

"Thoughtful Staff"

5
10/05/2018

I had only stayed there once previously, on business, and they remembered me and the nature of my business so they put me in a room that's very accessible to my vehicle and other amenities I needed for business. I didn't even ask, I just noticed they had done that when I got to my room. Well done!

"Omak Trip"

4
10/05/2018

Hotel staff was courteous and efficient. Hotel is new and located on the outskirts of Omak. A vehicle or Taxi is required to visit the downtown area, however there are restaurants and pubs within walking distance. Overall it was perfect for our stay in Omak.

"what a hit"

5
06/05/2018

after driving by a thousnad times we had a chance to try it out and what a surprise . super clean,unreal layout,quiet , staff of a first class hotel. we enjoyed Ms.Kara a real kool,smart,quick and a nice person.Great value so happy we stopped we'll be back lots, great stay g&d

"Amazing place to stay!"

5
04/05/2018

The staff are extremely courteous, cheerful and helpful. The hotel rooms were spacious and clean. The pool and hot tub were a great relaxation. They offer a large breakfast, complete with waffles with strawberries and whipped cream and sprinkles:)

"Always a good stay"

5
16/04/2018

Always a good stay. We stay often to see family in town. The staff is always very helpful. The birthday parties during the weekends are somewhat inconvenient since I have 2 little ones under 3 that enjoy the pool but we don't go in with all the people.

OmakPeppertree, Front Office Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Megan, Thank you for letting us know about your most recent stay with us! We are pleased that our staff was able to provide you with great customer service. We have made some recent changes to our Pool Party packages to help with the amount of people that are using the pool all at once. We look forward to your future stays with us! Thank you, Jennifer Farmer Assistant Manager

"WOW"

5
16/04/2018

My family can't say enough about this Best Western, they are Fantastic. Very polite, friendly and helpful. Always a pleasure to stay at the Peppertree, the last visit there was four soccer teams and was still quite, never once disturbed and had a great nights sleep. The room was very clean and fitted our needs perfectly. Very close to subway as well as the food district of Omak. Veterans are welcome as are pets. Easy highway access.

OmakPeppertree, Front Office Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Andrea, Thank you so much for letting us know about your recent stay with us! We are so glad that our customer service and amenities exceeded your expectations. We are glad that we were able to accommodate your needs with having a pet and being a Veteran, of which we would like to thank you for your service. We look forward to your future stays with us. Thank you, Jennifer Farmer Assistant Manager

"Good stay."

5
08/04/2018

Given the remoteness of this location, the value for this venue is very good. The hotel was pretty full and probably caused bandwidth issues with the in room internet. Otherwise a very nice stay for business.

OmakPeppertree, Front Office Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
kvand70, Thank you for letting us know how your stay with us here at the Peppertree! We enjoyed having you stay with us! We look forward to your future stays with us and hope to exceed your expectations the next time you are through. We will look into why you were having internet problems and will have that taken care of for your next stay. Thank you so much for your review about our hotel. Thank you, Jennifer Farmer Assistant Manager

"Pretty darn good"

4
02/04/2018

The front desk staff was beyond friendly and helpful and our overall stay was pretty good. We could have used better parking as we had a trailer but you can't win them all. Breakfast was ok but nothing special.

OmakPeppertree, Front Office Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Zoe, Thank you for letting us know about our employees excellent customer service. We would also like to say thank you for letting us know on where we can improve as well. The trailer parking I am sorry wasn't the greatest. We have made some new improvements to the breakfast and hope that you come back to experience the changes that we have now. We look forward to your future stays with us. Thank you, Jennifer Farmer Assistant Manager

"Awesome"

5
01/04/2018

I stayed two nights at this hotel and really liked it. The check in was quick and friendly. The breakfast was good, the staff cleared tables and kept things clean. The room was comfortable and clean. Check out was easy. I would be more than willing to take my family to this hotel.

OmakPeppertree, Front Office Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Billy, Thank you so much for letting us know how great of an experience you had with us here at the Peppertree! We are looking forward to your future stays with us and are thrilled to be your families home away from home! Thank you, Jennifer Farmer Assistant Mananger

"Excellent hotel and very pet friendly"

5
31/03/2018

We have stayed at this hotel several times on our trips north and always have an excellent experience. This is one of the nicest and friendliest Best Western hotels we have ever stayed at. The rooms are very nicely decorated and the beds are extremely comfortable.

"Over the top customer service!"

5
24/03/2018

We enjoyed our stay here. The room, property and pool where clean. Laurie the lady at the front desk greeted us with a smile and was very funny. The beds were comfortable and the location was very convenient to dinner choices. We would stay here again.

"Bait and Switch"

1
22/03/2018

After leaving hotel l, received updated receipt with substantially higher charges than agreed upon and signed for rate upon check in. Wasn't damage fees either. It was just an adjustment of room rate. Seems almost criminal.

BestWesternHotels, Corporate at Best Western Plus Peppertree Inn at Omak, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"5 Star Accomodations and Service !!!"

5
18/03/2018

My wife and I recently stayed at the BW Peppertree Inn at Omak. The room was spacious and clean, the pool was fun, and the breakfast was fantastic! But the helpful staff (especially Amber and Lenora) is what makes this hotel special. This was our first time staying here, but I will stay here again whenever we are in Omak. Thanks so much!

"Lovely updated hotel, with Amazing Staff!"

4
17/02/2018

Lovely updated hotel. Staff extremely friendly and helpful. Rooms were clean. Only complaint with room was, if you have more then 2 staying you will need to ask for more towels. Shampoo, conditioner & shower gel is in a dispenser which is acceptable but for hand sink we were given 1 tiny cheep bar of soap. A hand soap dispenser would be nice (my only complaint). Hot tub was wonderful hot and the pool was warm too, which I normally don't even try as they are always to cold. Was very enjoyable. Breakfast was above average continental breakfast. Eggs, sausage, waffles, breads, etc. What made this hotels breakfast special was the staff. Young lady working the breakfast was super friendly, helpful and asked to take our finished plates. Wonderful service. Thank you for 100% customer service, which I don't find often.

OmakPeppertree, Front Office Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Thank you so much for you feedback, Athena! We always love to hear how our guests stay was! We would love to exceed all of your expectations and have taken into consideration your requests for improvement! Thank you so much for letting us know! Have a wonderful day! We look forward to your future stay with us! Jennifer Farmer Assistant Manager Omak Best Western Plus Peppertree!

"Great clean place to stay with amenities as promised."

5
04/02/2018

I washere for several months for work and have stayed in four different rooms. My 1st room 2 rooms were king sized one bed with sofa beds if needed. My 2nd 2 rooms were extended-stay rooms with apt sized frig/freezer, microwave, toaster, hotplate, basic kitchen dishes/utensils. The bedroom was off to the side. It was a very nice layout. All room had 8 or 9ft ceilings, all bathrooms had glass sliding doors. House keeping came daily to pickup towels and make the bed. They didn't always changed the sheets unless I specifically asked while I was there during lunch, or wrote a note. Internet was free and I had no problems connecting but it didn't have real security — similar to other hotels. Breakfast was all you can eat. I used the pool and hot tub often. Nice and clean area.

OmakPeppertree, Front Office Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Thank you so much for your review Sabai206! We love hearing from our guests and appreciate all the feedback! We are so glad that you enjoyed your stay with us! We are also glad that our hot breakfast exceeded your expectations! We look forward to having you stay with us again! Jennifer Farmer Assistant Manager Omak Best Western Plus Peppertree

"Consistently great stay"

5
28/01/2018

This is an excellent hotel. Room size, appointment, cleanliness, lighting—all make this a very nice place. It was extremely quiet, excellent shower, helpful staff, and great breakfast. Especially appreciated a variety of fruit options at breakfast.

OmakPeppertree, Front Office Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Thank you so much for such a great Review, Ramotorcyle! We appreciate your feedback and love to hear from all of our guests! We are so glad that you enjoyed all of our amenities and the 24 hour availability of our pool, business center, and fitness center. We also are glad that you enjoyed our full HOT breakfast. We are glad that our staff was able to exceed your expectations! Jennifer Farmer Assistant Manager

"Jackie in breakfast was great!"

5
26/01/2018

The only issue that I had was that the ptac unit in the room was incredibly loud. We informed the front desk twice, but nothing was done about it. It was room 120. Jackie in breakfast was the friendliest person I've encountered at the Peppertree Inn at Omak. I didn't receive a BWR survey to fill out so I hope this will count so Jackie can receive some sort of recognition or bonus.

OmakPeppertree, Front Office Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Thank you so much for your Feedback Jmwill1! We are so sorry that your HVAC unit wasn't working properly and that it wasn't resolved immediately! We will look into the HVAC system and the reason behind our staff not responding to you immediately! We hope to see you again. Jennifer Farmer Assistant Manager

"Perfect For Business"

5
24/01/2018

Thoroughly updated multi-story hotel with all the amenities a business traveler would need. Rooms are clean, spacious, noise-dampened and warm. It features a standard cable package and WiFi with the normal coffee arrangement. There are Eco-friendly rooms available with a shower only if you do not require a bathtub. If you prefer a room with a tub, you should ask at the desk or at the time you make reservations. A 24-hour snack room is off the front desk and the Continental Breakfast is suitable. Its right down the street from a superb Mexican restaurant, as well. We've stayed here more than once and will probably do so again.

OmakPeppertree, Front Office Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Thank you so much for your Review Bretth938! Your feedback is very important to us! We are so glad that you loved our updates and the amenities! We hope to see you again soon! We are glad that our hot breakfast met your expectations and that you enjoyed the local restaurants! Have a great New Year! Jennifer Farmer Assistant Manager

"Amazing Customer Service"

5
03/01/2018

After making our reservations, I spoke with Marissa over the phone to confirm our reservation, and instead of pushing us off like the other staff at this hotel, she graciously spent 20 minutes guiding us to the best decisions for our reservations. Due to our late flight into Spokane during peak holiday season, she could have left us with a guaranteed reservation which would have cost us dearly given potential travel delays. Instead, she took the high road and told us to consider a walk-in reservation so avoid unnecessary fees. This is incredibly refreshing!! Additionally, when realizing we did not have the 2nd night stay reserved despite two prior phone calls to confirm the two reservations, she personally accepted responsibility for it and emailed the confirmation to me immediately. I did not have to call back to request it again. When we landed in Spokane, the shuttle picked us up; we had a room as promised by Marissa. This was definitely a relief at 1:30 a.m.! To top it off, the next morning, even though we missed the 9:00 a.m., breakfast deadline due to sleeping in from the flight, the manager Jamie made certain we were still able to eat. When she realized what we needed, and despite our apologies for sleeping in and not remembering the breakfast deadline, she and her breakfast staff brought us eggs, sausage, toasted bagels, cream cheese, and juice. This is, by far, the most amazing and exceptional customer service we have received in a long time by hotel staff! Jamie and Marissa, thank you for your exemplary example of hotel customer service. Merry Christmas and Happy New Year!!

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Thank you very much for such a great review! We are so glad that you enjoyed your stay with us here at the Peppertree! We pride ourselves in providing the highest level of customer service possible! Have a great New Year! Jennifer Farmer Assistant Manager

"BEST Western"

4
02/01/2018

I love coming to this BW. The staff are so friendly and will do almost anything to make you feel comfortable. The location is convenient to many places to eat and shop. Kiddos love the swimming pool and it keeps them occupied. This one is my home away from home.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Thank you for giving us such a positive review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Sincerely, Jennifer Farmer Assistant Manager Best Western Plus Peppertree Inn at Omak

"Omak Best Western"

4
15/12/2017

This hotel is always a consistent winner. Each time that I have stayed here it has been a good experience. I am not happy that Best Western has cut the breakfast time down by an hour. Now from 6 to 9, this does make a big difference even though I did not think that it would. Still the overall experience was good. The hotel is located close to town and several different stores, so there is a variety of things to do if the chance arises.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Thank you for your honest review! Your feedback means the world to us here at the Peppertree in Omak! We are sorry that the change in the hot breakfast hours didn't work out the best for you! We hope that with your next stay it is even better! We are so glad that our location is a convenient one for you and that our staff has provided you with great service. Jennifer Farmer Assistant General Manager

"Omak Best Western Plus"

5
15/12/2017

I spend a lot of time on the road during the year and many nights in hotels throughout the northwest. This Best Western is by far the best hotel that I have stayed in this year and I would put it up against any hotel that I have stayed in period. What makes it stand above the rest is not only the cleanliness but I would place its employees at the top of any hotel that I have ever stayed in. This goes for any hotel chain. Great job!!!!!

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Thank you for such an amazing review about the Peppertree in Omak! We pride ourselves with our service and going above standards to provide an amazing stay for our guests! We are so glad that your stay with us was such a great one and we will strive to go above and beyond for all your stays to come! We hope that your Christmas and New Years were wonderful and safe! Have a great year in 2018! Jennifer Farmer Assistant General Manager

"Unexpected quality and service"

5
12/12/2017

If you travel a lot or a little, you would appreciate the level of genuine friendliness and overall service of this hotel. Small towns are not usually host to great hotel experiences, but this one rises above expectations every time I'm there. I always remember having a good experience there. Clean, comfortable, attention to detail. But recently there seems to be an upgrade to an even higher level of service from the staff. Well done BW Peppertree Inn at Omak!

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Thank you a million for such a genuine response! Your feedback means the world to us here at the Peppertree in Omak! We hope that all of your stays with us exceed all of your expectations and continue to make your trips wonderful! We pride ourselves here at the Peppertree to go above and beyond the Small town persona and provide all of our guests with the greatest of experiences. We are so glad that you have continued to be a part of the Peppertree family and hope that we see you again soon here in Omak. Jennifer Farmer Assistant General Manager

"Best Service Award should go to the staff here... from the management down. Fantastic!"

5
10/12/2017

This hotel was very clean and comfortable. The staff here are to be commended for their service. One of the best experiences with the hotel industry. The breakfast was superior in quantity/quality as well as the way it was laid out. A staff member removed and tidied up our breakfast dishes with a cheerful smile. Check-in/out efficient and staff helpful when trying to determine where to go for dinner. Hats off to Management and staff.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello marjoriew578, Thank you tremendously for your wonderful review and feedback for our property here in Omak. I'm so happy to hear our friendly staff could shine bright and really help put the icing on the cake for your experience here with us. Our clean and comfortable rooms are designed just right for maximum relaxation and comfort. Your business and enjoyment with us really does mean the world to all of us. We are here to provide nothing but the best and I'm thankful we could do so. Hope we have the oportunity to see you back again in the near future. Till next time, have a good one. Thank you again for your time. Happy Holidays! Ashley Harris General Manager

"Best Hotel in the Omak Area"

4
08/12/2017

Hotel is well kept and clean. Very professional staff, always willing to go out of their way to make your stay excellent. Quick internet, very ideal for business travel. Breakfast has always been of high quality with a good number of options.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello kevinjF3151ID, Thank you for your wonderful feedback and reference for our facility!! I'm so glad we could wow you with our top of the line staff, cleanly guest rooms, friendly atmosphere, and delicious hot breakfast while you stayed with us. It's amazing to hear we could suite all of your business needs. Our business center and spacious guest rooms desks make for all the space you need. Thank you again for your time and business, it means the world to all of us. Hope to see you again soon. Till then, have a good one and happy holidays!! Ashley Harris Assistant General Manager

"Quick Getaway"

5
04/12/2017

My wife and I decided to hop across the border for a quick trip to kick off our Christmas shopping. We landed at the Best Western in Omak and it was the highlight of our trip. The facility and cleanliness we fantastic, as we the amenities. But what mad this trip special was the friendliness and caring of the entire staff at the hotel. We are already planning a summer trip back there and booking at the Best Western is at the top of the list.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello jaycQ1143MW, Thank you a million for your wonderful response and review. I'm am beyond happy to hear we were able to suite your needs so well while you traveled down and through the Omak area. Thank you for coming down and spending your time with us and helping our economy flourish! Christmas shopping is on the rise and I'm glad you could get a good chunk of it accomplished. We strive to provide nothing but the best and it's a pleasure to hear you got a piece of that. Looking forward to your next visit this summer. Till then, have a great one. Happy Holidays!! Ashley Harris Assistant General Manager

"Comfortable and quiet"

5
30/11/2017

I always enjoy staying at the Peppertree in Omak. The rooms are comfortable and quiet. It is convenient to nearby shopping and has easy access back onto the highway. The staff is always friendly and helpful. The full breakfast is a great start to your day and the happy hour is nice to relax and watch the games at the end of a long drive.

"My Great Stay"

5
27/11/2017

From the time I checked in my stay was very good. Every one was very friendly and helpful. I walk with a cane and every one was so helpful. I felt very secure in my room. It was quiet and very comfortable. I did put a sheet on the bed as I travel with a small dog and I didn't want her to get the bedding dirty. If I need to stay in this area again, I will definitely stay at Best Wester Pepper Tree Inn.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello joana824, Thank you a million for your wonderful reference for our property here in Omak. I'm so happy we could provide you with such a safe and sound environment while you stayed in the area. We take security seriously and really strive to make each guest feel right at home. Your time and business spent with us means the world to us. Looking forward to seeing you back again soon. Till then, enjoy your week. Happy Holidays!! Ashley Harris Assistant General Manager

"Always great"

4
26/11/2017

We stay here several times a year and always find the quality of the hotel excellent. Rooms are alway well appointed and very clean. Check in staff very good, helpful and friendly. Would have rated 5 stars but the morning breakfast was marginal. The eggs were slightly warm and the morning coffee was lukewarm. Still would recommend.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello Ken C, Thank you tremendously for your wonderful reference! We value your opinion and strive to satisfy! Your repeat business with us is highly appreciated and we are so thankful we can always provide a top of the line experience each time you walk through our shinning double doors. I'm terribly sorry the breakfast fell short with the lack of heat this last time around. I hope next time around we can really blow you away! Looking forward to your next visit. Have a great week. Happy Holidays!! Ashley Harris Assistant General Manager

"Great place to stay in Omak"

4
26/11/2017

Nice staff and great admenities rooms were good I would have given have given a 5 star but the maid missed some things. Previous person left personal things left in drawers and the carpet needed vacuuming. Other than that I would stay again. Good breakfast and pool was nice.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello crystallight73, Thank you a million for your wonderful response and rating for our property. Your review means a lot to us and I'm sorry we fell just a tad short. We do our best to provide an elite experience for each and every one of our guests and I'm thankful we could do so minus the small room issues. Thank you for letting us know about them so that we can construct a better game plan to resolve the issue so it won't happen again for both yourself and future guests. Your time means the world! Thank you again and have a wonderful rest of your week. Hope to see you back again soon. Happy Holidays!!! Ashley Harris Assistant General Manager

"Weekend stay"

2
13/11/2017

I booked the room days ahead of time to make sure I got the room me and my family needed. When we arrived they had over booked the rooms so they didn't have the room we needed for all of us. They did give us another room that was smaller and didn't sleep enough people so my children had to sleep on the floor. Then they call us and wake us up at 6:30 in the morning because an employee had made a mistake. Other than that it's a nice hotel I think they need to hire a more competent staff tho.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello S8031OObrianr, Thank you a million for your feedback!! We strive to provide nothing but the best and I am so sorry we fell short this time around. I can't stress enough how sorry we all are for the inconvenience of your situation while you stayed with us. Your satisfaction is important and we will be using the feedback you gave to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with an elite customer experience for you and your family. Hoping to see you back again in the future. Till then, have a great one. Happy Holidays from BW Peppertree (: Ashley Harris Assistant General Manager

"best stay"

5
07/11/2017

would recommend this hotel to anyone going to this area above any where else. the staff were friendly and helpful, the location was central to what we were in town for. and we felt very relaxed during our stay

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello patriciacE3826XB, Thank you for you wonderful recommendation! I''m glad our lovly staff, cleanly guest rooms, and convenient location next to local dinning and shopping could suite all of your accommodation needs while you stayed in the Omak area. I hope we can see you back in the near future. Thank you again for your time and business. Till next time, enjoy the remainder of your week. Ashley Harris Assistant General Manager

"Love this place! Great staff! "

4
05/11/2017

We have stayed here many times and each time the experience is wonderful. The staff make us feel at home and are always welcome to us! We had an issue once with dirty linen, BUT the front staff corrected it right away and apologized. The rooms are for the most part clean and the beds are extremely comfortable! They even have happy hour specials in their little lounge. The rates are a little high in the summer, but this is to be expected in a remote area like Omak that only get a short peak season. I'd recommend this hotel to anyone! Also the pool is fantastic and clean! We usually book our room during peak periods on our air miles or travel points as they provide reasonable redemption options. Thanks to their great staff for making us feel at home!

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello Coyner21, Your 4 star rating and lovely recommendation for our property is highly appreciated Coyner21! Thank you for taking the time to leave such a thoughtful review based off of your recent and past stays with us. I'm sorry to hear about the sheets issue, but our friendly and helpful front desk staff handled the situation and fixed it on the spot. Your repeat business and time mean the world to us and I look forward to seeing you back again soon. Till then, have a great rest of your week. Stay warn out there. Ashley Harris Assistant General Manager

"This is one of my favorite places to stay for the past 10 years"

5
04/11/2017

When they first opened his hotel about 10 years ago, I was one of the first people to stay there. It was a great place to stay then and continues to be a favorite. The front desk and staff are always friendly and helpful. And they have improved the breakfast since the last time I stayed there. Now they added an omelette cooker, so you can make a ham and cheese omelette to accompany the waffle. Plus they have salsa, essential for breakfast. The rooms are on the large side, but always clean and comfortable. Check in and check out is a breeze.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello and good evening pacific_gator, Thank you a million for your wonderful review for our property here in Omak! Your repeat business is what keeps us thriving and we thank you from the bottom of our hearts. I'm so happy to hear that through out all of these years we could provide you with an elite customer experience each and every time you come through. And I am more then over joyed to hear breakfast has improved, we work hard to perfect each area and its guests like yourself that help lay that ground work down to help us provide both yourself and other guests a top of the line experience for future stays. Hope we can see you back soon. Till then, stay warm out there. Ashley Harris Assistant General Manager

"Desert getaway"

5
02/11/2017

Great stop on the road. Close to the Omak Mall with JC Penny, Rite Aid and Safeway. Short drive to 12 Tribes Casino. One hour south of the border at Orville. The hotel is a good Best Western but not a Plus.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello Leames, Thank you for your wonderful recommendation! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Ashley Harris Assistant General Manager

"Great Hotel"

4
02/11/2017

The staff was slow getting to the front desk, but everything else was great. The bed and rooms were comfortable. The complimentary breakfast suited our needs, offering both hot and cold options. We'll stay again if we're in the area.

"After a long trip, it was a little oasis."

5
21/10/2017

First impression upon walking in is very positive. The hotel is neat, clean, and the staff was friendly--especially the breakfast lady. The rooms are spacious with comfortable beds and lots of sockets for charging devices. The breakfast is outstanding with a make-your-own omelet station and waffle maker, along with other items. This was a great place to stay!

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello MarjyL, Thank you a million for your wonderful recommendation! Your kind words of greatness means the world to us. I'm thankful we could give you a taste of what we have to offer here at the Peppertree in Omak. With technology becoming more and more apart of each and every day, having a way to charge said devises is an essential; providing numerous ports for your mobile devises is a key to sustaining balance in today's modern society. A well rested body in a cleanly environment, surrounded by a happy and positive atmosphere is number one. Thank you for going out of your way to stay with us and really enjoy the Peppertree experience we have to offer you. Hope we can see you back again soon. Ashley Harris Assistant General Manager

"Excellent Hoel Choose this one!"

5
19/10/2017

Could ask for anything more in a hotel- Absolutely best people serving you and helping you out. Convenient and clean. Great beds and comfortable rooms. Reasonable rates for this hotel. You will not be disappointed.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello robertsF2658JE, Thank you for you review!! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for really utilizing all we have to offer here at the Peppertree in Omak. We strive to provide nothing but the best and I'm glad you could have a taste of what we got. Hope we can see you back again soon. Till next time, have a good one. Ashley Harris Assistant General Manager

"Needed overnight accomodations"

5
16/10/2017

We needed a quick place to stay in Omak for a night. We chose the Best Western and were pleasantly surprised. The room was clean and nicely furnished. The bed was comfortable and the included breakfast was complete and tasty. Would definitely recommend this hotel.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello rbraman, Thank you a million for your wonderful response based on your recent stay with us. Your business and time mean the world to all of us here at the Peppertree. I'm more then pleased to hear we could accommodate you so well while you whizzed through Omak on your travels. Thank you so much for your time! I hope we can see you back again soon. Till then, have a good one. Ashley Harris Assistant General Manager

"24 hour pool"

5
14/10/2017

The hotel was clean and well furnished. Staff was friendly and courteous. Breakfast was very good. What we really liked though was that the pool and hot tub are open 24/7. We often get to hotels late and then can't enjoy the pool much. That's not a problem here!

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello Dave C, Thank you for your wonderful reference!! I'm so pleased that with our accommodating staff and exceptionally wonderful amenities we could really put the wow in your stay. We value always being available for the guest 24 hours and we want to make sure our amenities match! Thank you for utilizing what we have to offer. I look forward to the next time we can see you back at the property. Till then, enjoy your further travels. Ashley Harris Assistant General Manager

"Very good value"

4
10/10/2017

Staff very nice; room with plenty of space; bed very comfortable; breakfasts very nice. Lots of grassy areas to walk the dog. Location near restaurants, grocery stores and other stores. Just off highway, but quiet.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello carolmK3397WF, Thank you for your review! Your time and business with us is a treasure in its self. We value your opinion and look to offer nothing but the best for a top of the line lodging experience while you travel through the Omak area. With our convenient location next to all the essential like, dinning and shopping for your stay, we offer top of the line convenience while you take residence in our facility. I hope we have the pleasure of seeing you back at the property here again in the near future. Have a great one and enjoy that lovely fall weather out there. Ashley Harris Assistant General Manager

"Best in Omak"

4
09/10/2017

Best place to stay in omak. Improvements in staffs attitude since last visit in march 2017 breakfast is average in quality. Bed is abive average in comfort,room was clean coffee is terrible both in room and breakfast room temp comfort is great!

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello dawnk473, I'm so happy to hear we could accommodate you just the way you needed! Thank you for your feedback. Your repeat business means a lot to us and your update on your most recent experience says it all. With your help, you are laying the ground work for us to achieve that most elite of guest experiences for both yourself and future guests. Thank you again for your time. Hope we can see you back again soon. Ashley Harris Assistant General Manger

"Pride themselves in amenities that did not exist."

1
08/10/2017

Hot tub was broken for 3 days. Each day was a different excuse. Manager spoke highly of their amenities and we decided to stay at the Peppertree. Front desk staff refused to acknowledge the situation. Next time we will stay at the 12 Tribes Hotel and Casino.

"# 1 in my books"

5
08/10/2017

Lane Priest went above and beyond to accommodate us. The hotel was nice and clean and the hot breakfast was better than any restaurant would have served us. Many hot selections. Eggs very fresh and tasty.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello janiceg880, Thank you for your wonderful feedback. We strive to provide nothing but the best and I'm glad you could experience that while you stayed with us here in Omak. With the hustle and bustle of everyday life relaxing, sitting down, and enjoying a wonderful breakfast is key to a successful day. Our staff are here to suite your every need, continually restocking, grabbing your plate, refilling coffee, putting you at max convenience and really offering that restaurant dinning experience. Thank you for utilizing all we had to offer. I'm very thankful Lane could really help put the icing on the cake for your stay. Looking forward to seeing you again soon. Till next time, have a great one. Ashley Harris Assistant General Manager

"Best Birthday Hosts & Customer Service"

5
07/10/2017

We booked out son's 7th birthday at the Best Western Peppertree, hoping to have the pool and big banquet room - and we were NOT disappointed. We got a call from their manager a week before the event stating they had accidentally double booked and felt really bad - but we bumped our time up an hour and the other group having a baby shower bumped theirs down and hour - and when we got there everything was set up and ready for us. The ladies at the front desk were helpful and friendly. The rooms are really nice too - comfortable and updated. We had a phenomenal time and look forward to doing it again!! Great place great people!!

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello Michele F, Thank you a million for choosing us to host you and your family in our Hospitality room for your sons 7th birthday!! We love to offer up a spot for you and your loved ones to come and celebrate with a fun party and a full size pool and hot tub to jump into for some afternoon excitement. I'm more then please to hear we could accommodate you so well while you stayed with us here in Omak. Looking forward to the next time we can see you and your family back once again. Thank you for taking the time to leave some feedback and let us know how we did!! Till next time, enjoy that lovely fall weather out there; those colors sure are breath taking. Ashley Harris Assistant General Manager

"Best hotel in Omak"

4
04/10/2017

Always great service at this hotel. Rooms are clean, staff are friendly, Free parking and pet friendly. Feel safe at this hotel Breakfast is good and hours of service are long enough for early and late risers. My go to hotel when I am traveling in the area.

"Greatest hospitality "

5
02/10/2017

My wife and I did a wedding anniversary road trip and stopped in Omak and booked in at the hotel. What was awesome about our experience was the fantastic hospitality and helpfulness of the lady at the front desk. She went out of her way to be helpful even calling another hotel further on route to see if there was accommodation. We decided to stay. Everything was good and the breakfast got us set for the day. I would definitely stay there again.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello joventer, Thank you for your marvelous recommendation for our property here in little old Omak. I'm so happy we could wow you with our exceptional customer service and wonderful guest rooms. Thank you a million for partaking in what we have to offer, especially the hot complimentary breakfast bight and early in the morning. With the smell of hot coffee and the aroma of scrambled eggs and sausage wafting down the hall, its hard to resist. I am looking forward to your return. Hope we have the pleasure of seeing you back again sooner then later. Thank you again for your time, till next time, have a wonderful rest of your week. Enjoy that lovely fall weather. Ashley Harris Assistant General Manager

"Great Customer Service"

5
02/10/2017

Great help at the front desk. Helped me get a better rate. Also, wonderful Happy Hour. Would recommend this to everyone who is travelling in North Central Washington. Breakfast was also quite good. Property and rooms very clean.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello John M, Thank you a million for your wonderful review. I'm more then pleased we could suite your accommodation needs while you traveled through the Omak area. Thank you for utilizing all we have to offer, especially the hot continental breakfast. Bright and early the aromas waft down the hall, calling to everyone, "breakfast is served!!". Your recommendation means the world to all of us and I hope we have the pleasure of seeing you back again soon. Have a great one. Ashley Harris Assistant General Manager

"Great value and friendly staff!"

5
30/09/2017

I stay at the Best Western Peppertree at least 4 nights a month, and the quality and comfort are excellent! The rooms are clean and the amenities are excellent. The breakfast service is good. Beds are comfortable. I highly recommend them as the best hotel in Omak, by far!

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello 751jamesws, Thank you for such a wonderful reference for our property!!! Your kind words mean the world to us and I'm so please we can always offer you an elite customer experience while you travel through the area. We value your repeat business and love the fact that we can offer a wonderful place to rest your head. Looking forward to having you back at the property once again. Till next time, have a good one. Ashley Harris Assistant General Manager

"Welcoming hotel and staff"

5
27/09/2017

We stayed one night here on our long driving vacation. Booked with BW online just before arriving at the hotel. The staff was welcoming and helpful even recommending a local restaurant for dinner. The room, a King room, was quite comfortable with everything one would want for 1 night or more on the road.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello diamondsprings, Thank you for your wonderful feedback! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Have a marvelous rest of your weekend! Till next time, Ashley Harris Assistant General Manager

"Best hotel in the area"

5
27/09/2017

If you're staying anywhere in the Omak area, probably for a good hour's drive or so, this is best place to stay. It's the only high quality chain hotel in the whole region of the state, essentially. Front desk staff were great, rooms were large. Breakfast is the standard breakfast that has been at every other hotel that has "free hot breakfast" (waffles, eggs, toast, oatmeal, etc). I was here only one night, but if I was in the area again for business I'd definitely stay again.

"Brand New"

5
27/09/2017

Pet friendly very Important Nice new hotel .. Clean ... just all around great Breakfast was really nice fresh ham and green pepper ,onion, shredded cheese for western omelets ,bagels ,waffles , muffins. Nice area for walking your dog. Restaurants close . Right off interstate 90

"Clean spacious rooms"

4
26/09/2017

This hotel is conveniently located on highway 97N and is a comfortable overnight stopping place. The room was clean and spacious and the bed comfortable. Little noise from the highway. Welcome was friendly with all staff ready to answer questions. The hotel does not offer food other than breakfast (included in tariff) which is a small downside. Subway next door good for lunch but you have to drive for other food. Reasonable value for money. Gym equipment is great.

"Nice"

5
26/09/2017

A nice stopover location for us as this stop is midway for us in our travels. We have stopped here a number of times and will continue to do so. For a small town hotel, it is very good. It is midway for most of our travels.

"Quality living at reasonable cost"

5
21/09/2017

We choose this Inn as a resting stop in our journey from Vancouver to Idaho Falls. We stayed 1 night at a cost of $120 The Inn is located on the outskirts of Omak on the main road from Ossoyos and the border crossing into the USA from Canada. The Inn has a commanding position overlooking the valley and close to a range of shopping and food outlets. We were warming greeted by the receptionist and check in to our accommodation on the top floor, at our request, to avoid any noise from rooms above. The suite was pleasantly surprising with a high quality of decor and furniture. The room had three distinct areas, washing/toilet section, sleeping area and at the far end a seating/eating area with all the facilities you would expect a large comfortable bed with plenty of high quality pillows, fridge, microwave, coffee machine,TV, seating/table area, washing/shower facilities, iron and board etc...all the normal items. provided quality at every turn. The Inn also provided a range of services and facilities out with our suite, pool, gym, seating area with coffee etc... The price of £120/night included a full cooked breakfast. The staff in the restaurant were very welcoming, helpful and provided a high quality of service. The Inn provides free wifi which we found easy to use and rely on the signal When making a judgement about a motel/hotel while on holiday we use the level of quality at a Holiday Inn Express as a base standard giving it a value of 10. In the UK we would expect to pay between £60-100 ($75-125) depending on location and timing of the visit. We can then rate accommodation we use on our trips at, below or above 10 based on the individual quality, facilities provided and value for money. We would rate the Pepper Tree Inn on our system as a 16. Five points above our average figure of 10 In our opinion we would definitely use this Inn on another occasion when visiting.

"peppertree"

4
21/09/2017

Good quality with nice layout. Would appreciate more strength building options in the fitness centre. I expected a microwave in the guest rooms but had to use the breakfast room unit Front lobby staff were very friendly and helpful. I would use the Peppertree Inn again

"BW Omak"

4
20/09/2017

Khara was very helpful during check -in and and outstanding person to deal with. She was very helpful with local information and assisted me with my BW membership program. The rooms were clean, the beds comfortable, breakfast was great - you can make your own omelet - much better then the pre-make ones at other hotels. We would stay here again

"Decent hotel"

3
15/09/2017

Our room has two queen beds. The sinks are in the room with the toilet and shower in a separate "closet." The room is tidy and clean and the hotel appears to be well cared for. The breakfast area is large and not well decorated. It is definitely not inviting. If you have to stay in Omak then this place will do.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello rnneal2017, Thank you for your wonderful recommendation! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Ashley Harris Assistant General Manager

"Great stay"

5
14/09/2017

I had a very pleasant stay at the Peppertree. The staff was friendly and helpful, the room was super clean. Breakfast was substantial with real eggs and potatoes and sausage. I didn't get to the fitness or pool, but the rest of the grounds were lovely. And dog friendly!

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello danamB4009BM, Thank you for your wonderful recommendation. We strive to provide an elite customer experience for each and every one of our guests including the friendly furry fluffy ones that tag along. I'm more then pleased to hear our gracious staff and cleanly guest rooms could accommodate you to the fullest while you stayed in Omak. Grabbing up our complimentary breakfast is key to a successful morning, get your day started off right. Hope we can see you next time around. Have a great rest of your week. Ashley Harris Assistant General Manger

"Road trip stay"

5
14/09/2017

We stayed here July 3, 2017. We were on our way to Canada, and stayed here one night, booked in advance based upon internet reviews. It was an excellent choice. It's right along the main road, highway 97, so you can't miss it. Even though it's not in a high demand area, or a tourist location, I would still highly recommend booking in advance. Two reasons: 1) There aren't many lodging options in town, and 2) the internet has changed the nature of travel. We used to "wing it" most of the time, driving until we were ready to put in for the night, and then finding a place. But that option is getting more risky since it has become so easy to book online, and we have discovered, especially on this trip, that unless you book in advance, you might be sleeping in your car. With that said, I recommend this location. The staff was friendly, the rooms were exceptionally clean, and the rates were reasonable, so it lived up to the internet hype. As for the town itself, it's small. It's not exactly a destination town, but has enough food options. Tourist stuff, not so much.

"Great place in Omak"

5
05/09/2017

Clean, comfortable rooms. 24 hour pool and hot tub. Great value and great hotel. I stay here for work and my family often travels with me. Thy enjoy it here too which makes it easier for me to stay focused on work.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello N9602ICnicolee, Thank you a million for your reference! I'm pleased to hear we could accommodate your hotel needs while you traveled through the Omak area, both for business and family. It means a lot to all of us that you took the time to really utilize what we have to offer for our guests, like the 24 hour amenities and hot complimentary breakfast. Glad we could be your home away from home. (: Thank you again for your time! Hope we can see you and your family back again here in the near future. Have a wonderful rest of your week. Ashley Harris Assistant General Manager

"Nice place"

5
01/09/2017

Nice hotel. Looking back, nothing exceptional stands out, but the staff, rooms and facilities were fine. We enjoyed our stay and would gladly stay there again. For us, Omak was just a stopping off place and the BW was conveniently located and adjacent to a good restaurant.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello Bradbhandy, I'm pleased to hear we could be of great service to you while you traveled through the Okanogan County. Thank you for taking the time to book a room and enjoy what we have to offer with our convenient location right by local shopping and dinning along with our 24 hour amenities. It means a lot to all of us that you left such a wonderful review. Have a wonderful rest of your week. Ashley Harris Assistant General Manager

"Family Reunion"

4
01/09/2017

The PepperTree Inn, Omak,WA, was a very good experience overall. I give it 4 1/2 Stars out of five. The 1/2 star ding is because there was no sausage or bacon at breakfast. Again a possitive experience, I would book again.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello paulgN869NK, Thank you for your time!! I'm happy to hear we were able to accommodate you so well while you enjoyed some valued family time at the reunion. Thank you as well for the feedback. We value your business and appreciate the time you took to leave a comment and really evaluate you stay here in Omak. Hope that we can see you again here soon. Stay cool out there, it's looking like another hot week out there. Ashley Harris Assistant General Manager

"Comfortable, clean, friendly staff"

4
31/08/2017

We often stay at Best Western Plus hotels because they are usually very consistent. The Peppertree did not disappoint. The staff at the front desk and the lady looking after the breakfast room were very friendly and helpful. The hot breakfast was a bit above average featuring real eggs, not the watered down version which you most often get. The bed was very comfortable and the am worked well. Since it was 34 Celsius, that was important!

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello Karin R, Thank you so much for your wonderful review of our property! I'm more then pleased we could suite all your needs and meet your expectation while you were in the Omak area. Our staff do their absolute best to provide an elite customer experience for each and everyone of our guests. Thank you for taking the time to take advantage of our hot complimentary breakfast and enjoying what we have. Hope we can see you again soon. Have a good one. Ashley Harris Assistant General Manger

"What a nice surprise!!"

5
29/08/2017

This hotel is conveniently located near newer shops and restaurants. The interior decor has obviously been chosen with care and good taste, the staff is friendly and helpful, the room was spacious and comfortable. The surrounding topography is fascinating which made for a really interesting drive from Omak south on the way home. I'll be looking for a reason to return to this BWP Peppertree Inn.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello KathleenR564, Thank you for your wonderful reference!! Our interior has recently been touched up and revamped and is something we hold our head high for. I'm so pleased it could catch the eye(: I'm happy that the area could give you a great welcoming on your travels. We will all be looking forward to seeing you back through. Thank you again for your time. Have a great rest of your week. Ashley Harris Assistant General Manager

"Looking at Land In Area"

4
28/08/2017

I have stayed here 5 times in the last two years. I am always satisfied. Very competent staff, great breakfast, nicely decorated rooms, good internet, good parking and always spotlessly clean. Great pool and good fitness center.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello John Jr C, Thank you for your repeat business! We value the time and effort that you put in to stay loyal to the Peppertree and Best Western family. I'm pleased to hear you could utilize what we have to offer like our free WiFi, hot complimentary breakfast (yum), and our spacious guest rooms. Taking a dunk into the pool is always a refresher on hot summer day, glad it could suite your needs so well. Thank you again for leaving a great comment based off your recent stay. Hope to see you again in the near future. Ashley Harris Assistant General Manager

"Great Hotel in Small Town America"

5
27/08/2017

The Best Western Peppertree Inn was an excellent choice. The reservation experience (by phone directly to the hotel) was top notch. The staff is very friendly and helpful. The breakfast had lots of choices and we didn't feel rushed. Most definitely will stay there again.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello 740merryg, I'm more then pleased our staff could accommodate you just the way you needed while you stayed in the Omak area. We show our guests courtesy, respect, efficiency, and kindness from the start of the guest experience; from the first call in to the final good bye. Thank you a million for your feedback and reference for our property. Your time means a lot to all of us here at the Peppertree in Omak. Looking forward to seeing you back again soon. Ashley Harris Assistant General Manager

"Very nice place. Only a few minor problems"

4
27/08/2017

This place is very nice and welcoming from the moment you see it getting off the highway. Very little road noise for being right off the highway. We had a few minor issues and only one of which we reported which was dirty sheets on the bed but they fixed the issue that day. The wifi would sort of "freeze up" every once in a while causing me to have to disconnect then reconnect to get it working again. The shower was also not completely clean, there was water stains at the top of the glass where the person cleaning could not reach. That last minor issue was for a king size room and the price we paid it was kinda small and the bathroom was even smaller. Overall it was still a very enjoyable stay and I would go back again.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello mattmJ4828QS, Thank you tremendously for your feedback on your recent say. Your opinion and reference mean a lot to us here at the Peppertree. I'm happy to hear we could address your problems so efficiently, our staff works to accommodate you just the way you like in all aspect of the stay; your comfort being number one! Thank you again for the time you took to leave a comment about your stay. Looking forward to seeing you back in the area again soon. Have a great rest of your week. Try to stay cool out there. Ashley Harris Assistant General Manger

"Trainers"

5
20/08/2017

This hotel was wonderful across the board! After our long travel in the car, it was great to come to a place that was very clean, the staff were courteous, helpful, polite, kind and professional, the pool and Jacuzzi had 24 hour access, a fantastic breakfast with a lot of choices, a spacious and very comfortable room with great beds, great ambience and easy to find; right off of the highway. All of the staff were attentive and resourceful. They gave a great recommendation for dinner at the Breadline Restaurant. Great location and space to provide a training.

"Hotel Stay"

3
15/08/2017

Overall, not a bad nights sleep. When we went to our room, we noticed that there were 2 pillows on the couch that looked like someone had taken a break. The bed was clean however the bathroom floor could have been cleaned better. We were just passing through and the hotel sufficed for our needs.

"Our stay"

4
09/08/2017

Nice convenient location - close to main arteries, but quiet at night. Room was clean and most conveniences covered. The only negative was the TV remote - had to call the hotel staff twice to get it to work properly. Clean bathroom and nice shower.

"Weekend reunion"

4
08/08/2017

My mom and her little dog and I spent the weekend here for my mother's class reunion. The rooms were very quiet and comfortable and clean. We had a great room that was real close to an exit door, so taking the dog out to do her business couldn't be easier. The grounds are kept very clean and tidy. There are also plenty of places with poop bags and waste receptacles on the grounds. The staff was all very friendly and responded quickly to any of my requests. I did not eat breakfast so I can't tell you how the food was. The coffee was great, however.

"Bad faith bait and switch"

3
08/08/2017

bad customer service. Requested gov. rate and presented ID. Then billed at the AAA rate I was told I signed the registry so too bad if I did not read it. The whole process took ~ 1 min. I was tired and did not have reading glasses.

"Comfortable and Peaceful Stay"

5
07/08/2017

My family and I just stayed the one night and had a nice peaceful time just hanging out in the room. The rooms are huge with an extra seating area! This was perfect for a family of 3 young kids. I loved the modern decor of the room and the spaciousness. The breakfast was enjoyable with eggs and sausage and all of your standard continental breakfast items. They even have gluten free Chex available per request. The staff were extremely friendly and helpful. If we are ever in Omak again, we will definitely stay here.

"great place to stay in Omak--clean ,fairly new,great service--"

5
05/08/2017

stayed in aug 2017 great location,close to restaurants and shops--newer rooms,spacious clean and quiet--breakfast was well provided ...would stay here again--did not uses pool but it looked nice..reception areas inviting

"Disappointed"

2
01/08/2017

Have stayed at this hotel many times and was very disappointed with this stay. Usually on check in they tell you when check out is, when breakfast is served and offer the wifi password. We requested a top floor room when booking a month prior and were given a third floor room with kids running back and forth above our room. There was toe nails on the floor by the bed. The breakfast was out of many things and some of the food wasn't very good.

"This is a good one!!!"

5
29/07/2017

Excellent accommodation--clean, friendly staff, and everything in top working order. We especially appreciated the bright, spacious breakfast area where we could truly enjoy the good breakfast (served on colorful plates, real silverware and real mugs) and not feel rushed because others had to wait.

"Its new and a BW plus location"

4
28/07/2017

After a few BW's they all begin to blend in to each other - this one stood out for being new and clean - the pool was full of people. Wifi was solid and the breakfast the same as always. This one is on the highway so only one place to eat next door if you just walk - we drobe west over the reservation the next day - great ride.

"Rotary Rebound Weekend"

4
26/07/2017

I initially blocked 40 rooms for the weekend for 2 separate groups and eventually took approximately 30 rooms, of which i was responsible for 15. Reservation staff were excellent and everything went smoothly until checkout, where there was a minor problem that was very quickly resolved.

"A Good Stay"

5
25/07/2017

I had a very good stay at this hotel everyone was very helpful and very nice. I would recommend this place to anyone going to Omak or passing thru. The rooms where nice and clean everyday. The people that work there go out of there way to make sure you are at ease and relaxed.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello 0clarenceh, Thank you for your wonderful reference!! I'm more then pleased to hear we could all provide you exceptional service while you stayed with our friendly and informative front desk staff, cleanly guest rooms, and amenities all at your disposal 24 hours! I hope we have the pleasure of seeing you back soon! Till next time, have a great one. Stay cool out there, or try to at least. My best regards, Ashley Harris Assistant General Manager

"assigned room not cleaned"

3
24/07/2017

checked in at noon. Room not cleaned, which was fine. Returned at 5:30, went straight to room, and had not been cleaned and smelled of rotton eggs. Was assigned new room, and sink was dirty, bed was rumpled and waste baskets sitting in middle of room.

"Omak Best Western Peppertree"

5
23/07/2017

The cleanest and, most accommodating of all of my traveling. Always great and greeted very professionally. The facility is very clean and well-kept. Ashly is always on top of all aspects of my stay and everyone makes sure everyone is accommodated as needed.

"Very Clean"

5
21/07/2017

Every staff member I encountered was extremely nice and helpful. It was very nice, new and clean. We left early so I have no idea how on the breakfast. The only gripe that I have is that these are the smallest queen size beds I have ever seen!!!

"Excellent Stay"

5
19/07/2017

We really liked our stay at the Best Western In Omak. The room furnishings were nice with a sitting area. It felt new yet the front desk told us the hotel was 10 years old. The breakfast was also particularly good.

"It's ok but inconsistent"

3
19/07/2017

The only way I would recommend this hotel would be with the understanding the outcome of the visit is questionable. We've stayed a few times as we've recently had business in that area. The first time the toilet was overflowing after 20 minutes we finally found the clerk at the desk and she handed us a toilet plunger. Breakfast was good. The second time we stayed someplace else. The third time breakfast was horrible!

"Omak stay"

5
19/07/2017

Picked Bests Western Plus Peppertree because of location in Omak, close to a restaurant that turned out to be very good and we could walk to it. Peppertree is new and clean. Great room had couch to watch tv from which was a bonus.

"Business loop through Central Washington"

4
18/07/2017

Wonderful, restful and enjoyable. Easy to find as it is on the main way traveling towards the Canadian border heading north on Hwy 97. Great stop in Omak as it has major shopping to include a JC Penneys, a Walmart and Kentucky Fried Chicken as well as a McDonalds. I shopped at the Safeway and found the deli and the fresh vegetables great. Direct access to all roads and destinations.

"Peppertree Inn Omak"

5
17/07/2017

Very nice to find an oasis like this in the middle of the Washington State desert. The rooms are clean and comfortable, the service by all the staff is exceptional. The food put out for breakfast is good with a nice variety.

"Their faulty (default to a future date when the hotel is full) web-site caused me to lose $150"

1
13/07/2017

I believed I had made a reservation for 24th June. On the way to take up the booking I discovered that the web site I had used had defaulted back to July from June and on arrival in Omak my booking was refused. I pointed out the difficulty of using their website and its propensity to default to a future date when the hotel was already fully booked for the date intended. Despite my requests to cancel the booking which was Four weeks ahead the Hotel insisted on retaining my money when obviously they would relet my booked room again as by that time (22th July) I am back in the UK. As a foreign tourist I think the hotels policy on cancellation is so customer unfriendly as be almost unbelievable. Shame on the Best Western brand.

"New and Clean!"

5
11/07/2017

Really new and clean hotel! Large pretty room with microwave and fridge. Guest laundry available, pool, and a very nice breakfast. Breakfast included cereal, eggs, and fresh fruit. Definitely recommend.

"Driving through"

4
08/07/2017

The hotel was a great surprise to us, think Omak was a border town. The lobby was bright and well maintained. Room was large and clean. The front desk girls sent us to the Mexican restaurant and it was the best we have ever had.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello normg327, Thank you so much for your phenomenal feedback on you resent stay with us here at the Peppertree in Omak!! We value your business and really appreciate the 4 star rating. I'm so glad we could accommodate you just right while you worked your way through Omak Washington on your way to your prime destination! Thank you again for the great reference. I hope you made it to your destination in a timely and efficient manor. Enjoy the rest your week and try to stay cool out there. Looking forward to seeing you back in the area. Ashley Harris Assistant General Manager

"Great stay!"

5
29/06/2017

Staff and manager were awesome! The hotel and room was clean and comfortable. It was quiet and we slept great. I like all the decor throughout the hotel. The location of the hotel was great being close to restaurants and shopping.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Good afternoon michellepV6119RB, Thank you a ton for your feedback on your stay with us here at the Peppertree in Omak. I'm more then pleased to hear we were able to accommodate you so well while you were traveling through the area. Your business means the world to us! Hope we can see you again soon! Have a happy 4th of July! Ashley Harris Assistant General Manager

"good experience"

5
27/06/2017

Good location, pleasant staff, comfortable room, excellent breakfast . Helpful front desk night shift man who was knowledgeable about my lap top computer that "died" that day. Enjoyable stop on my long roadtrip

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello loray333, Good afternoon! Thank you tremendously for your great reference and 5 star rating for our property!! We value the business you have with us and cherish the fact that you enjoyed your stay so fully. I'm glad you were able to experience the phenomenal work our friendly front desk staff do, lounge in our spacious and cleanly guest room, and partake in the hot complimentary breakfast. Thank you again for taking the time to leave a comment about your stay. Looking forward to seeing you back again soon! Have a great rest of your week. Enjoy some great friend and family time this 4th of July. Ashley Harris Assistant General Manager

"Best in Omak"

4
26/06/2017

Well run facility with great breakfast and friendly staff. Would stay here again. Close to Omak tennis club! Was there for two days and only hitch was a missed wake up call! Nothing to get to upset about!

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Good afternoon Dick292, Thank you so much for such great feedback on your recent stay with us here in Omak!! We appreciate the time you took to leave a comment. I'm sorry to hear we missed a wake up call, hope you were able to get up on time and get a good start to the day. On the other hand, I'm so glad that we were able to provide you with just what you needed while staying in the Omak area. We strive to provide a top of the line atmosphere for each and everyone of our guest and I'm glad you could partake in the experience. Hope we can see you back again in the near future. Thank you again for your time. Have a wonderful rest of your week! Have a fabulous 4th of July! Ashley Harris Assistant General Manager

"Good room, internet and breakfast"

4
26/06/2017

I really like they way that the room had electrical and charging outlets out where you can use them and not where you have to move the furniture to get to them. Our group of 17 had a good stay and enjoyed the pool and the breakfast (not at the same time).

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello E3611YBmichaelw, Thank you for your wonderful reference!! We really appreciate your reference and value your business. I'm more then pleased to hear that the time you and your group spent at our facility was such a good time. Thank you a million for taking advantage of the hot continental breakfast and 24 hour amenities like the pool and spa. Hope we can have the pleasure to see your group back again next year!! Have a great rest of your week! An early Happy 4th of July to ya! Have a blast. Ashley Harris Assistant General Manager

"nice stay"

4
24/06/2017

clean comfortable room, quiet, friendly, good WIFI all anyone can ask for. Good food and if an area close to everything needed. Will stay here everytime i am in the area. I usually stay at Best Western whenever traveling

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello 613winnifredm, Thank you for your reference! We value your business and are more the happy to hear we were able to accommodate you so sell while traveling through the area. Hope we can see you back again soon. Have a great rest of your week!! Ashley Harris Assistant General Manager

"Adequate, other options in the area"

3
22/06/2017

We have family in the area so we have stayed at the Best Western, Omak Inn, the 12 Tribes Casino and the Quality Inn (formally Okanogan Inn or "Cedars"). The last one, in Okanogan, I would never, ever recommend. If you have a pet with you, the options are the Best Western and Omak Inn. If we go again, I would stay at the Omak Inn. It's much cheaper and just as nice. It's slightly more dated, but it's a better value with great staff and clean, comfortable rooms. If you don't have a pet and want really nice rooms, the 12 Tribes Casino is the way to go. We loved that place. We did not have our dog with us this time, so we had a regular room at the Best Western. The biggest complaint was the set-up of the room. The bathroom sinks are basically in the bedroom so it's impossible for one person to sleep or get rest while another person get's ready or makes coffee, etc. And unfortunately we had a room (413) right off the elevator so we could hear people coming and going. The other thing that I personally did not care for, was that they did not have little bottles of shampoo in the room, but had a dispenser in the shower. Anyone could access the openings for this, so to me it's like getting used butter at a restaurant. They did have a sign that you could request individual bottles at the front desk, but by the time I realized the situation, I was ready to shower and get going. It was fine, but not ideal. The hot breakfast was okay. The first day there was not enough batter for waffles and the second day it was a bit runny, but okay. They did offer eggs & hash browns which was nice. The size of the breakfast area was great so there was no concern in finding space or food. The staff was really friendly, but almost too much as they would have conversations with other guests while two other parties waited patiently and after driving for 5 hours to get there, I didn't have a lot of patience with me at that point. Like I said, the hotel was adequate. I feel it was a bit pricey for the size. But it was clean and comfortable, with newish furniture, etc.

"Great value, excellent hotel"

5
22/06/2017

This hotel was a very good value. Room and hotel overall was spotless. The hot tub and pool tub was clean and staff friendly. A real gem. We have stayed in hotels all over the world and highly recommend this hotel while in Okanagan Valley

"Superb hotel"

5
20/06/2017

The BW Omak, Wa is very well situated to all that Omak has to offer. The Staff are excellent, friendly, professional and helpful . We will stay at this Hotel anytime we are near Omak and will recommend it to others..

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello vaughnd517, Thanks a million for your wonderful recommendation for our property based off of your recent stay here in Omak. We value your repeat business and your reference! Thank you for spreading the word about our helpful staff, spacious and clean guest rooms, and convenient location. We hope to see you back again here soon!! Have a great rest of you week. Ashley Harris Assistant General Manager

"Great Hotel"

5
19/06/2017

Clean, very nice and comfortable. Great selection for breakfast. We used the hot tub and it was very nice and clean. The only bad experience I had was that the front desk was very, very slow. The lady at the front desk was very nice, but didn't know how to multitask so check in and asking questions was very slow.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello Chenoa G, Thank you for the time you took to leave a reference about your stay with us! I'm please to hear that our facility was able to accommodate you so well while you traveled through the area. We are currently training new staff for the increase in activity for the summer months and I'm sorry you had to experience the slower side of the check in process with a fairly new employee. I hope that the next time around we can whip you through the process a lot quicker!! Looking forward to seeing you back again real soon!! Have a great rest of your week. Till next time, Ashley Harris Assistant General Manager

"Very nice"

5
18/06/2017

Beautiful clean room, very comfortable beds & pillows. Didn't have enough towels though for the 3 of us registered, so had to ask for more. Only complaints were that the pool hot tub jets were not working- we were so looking forward to those after a long day of work! Apparently parts were on order, but that didn't help us. The warm water was great though & the pool very nice and clean. Then, our air/heat unit did not work, but we didn't need it and notice that until the morning. We were checking out, so told them at the desk. It is in a very convenient area, close to shopping and restaurants. Their breakfast was awesome for a DIY option- omlette bar & real oatmeal plus all the regular items, spacious seating. I will stay here again when I come back to Omak!

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello cas794, Thank you a million for your comment on your recent stay with us here in Omak at the Best Western Plus Peppertree! We appreciate your business and your reference for our property. I'm glad that our convenient location to local dinning and shopping, helpful staff, hot complimentary breakfast, and guest amenities could suit you so well through your stay. I'm sorry that the hot tub was under commission while you were here, but in the long run I'm glad you were able to experience what the hot tub had to offer without the jets. Hope we get the chance to see you back again soon. Till next time, have a great one. Ashley Harris Assistant General Manager

"Great service"

4
15/06/2017

I stay here whenever work takes me too this area. It is the best and cleanest hotel in the area. The rooms are large, decorated well, clean and comfortable. The front desk staff are quick and amazing.

"Best Western Plus Peppertree"

5
15/06/2017

My employment has recently changed to involve extensive amounts of travel. This hotel is one I choose to return to when I visit Omak, WA for business. I would stay at this hotel if I was in Omak for pleasure, as well. It's easy access, quiet environment, and pleasant staff are very commendable. Perfect place to stay in a small town!

"Business traveler's dream!"

5
14/06/2017

Love coming here....quiet, restful and a great place to get work done. Only place I have stayed in Omak and if they keep this up, only place I will :) Breakfast can be had in the hotel or at many restaurants close by. I usually only average about 9 hours in a hotel each night so I can't vouch for what its like during the day. However, I wake up clean and refreshed so its worth my time and money for sure!

"Another great stay here"

4
12/06/2017

We were here about three years ago. At that time it was a great place to stay. this time was no different. There had been some upgrades, new linen, painting the building inside and out. New decor in the lobby. Really spruced up from last visit. Hotel staff as usual were pleasant and great.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello JamesB17, Thank you for your great reference and 4 star rating for our property here in Omak. We value what you have to say and really appreciate the business you sustain with us while you travel through the area year by year. I'm so glad that our spacious and well furnished atmosphere could accommodate you so well once again! Thank you for your repeat business! Hope to see you back soon. Till next time, have a fabulous one. Ashley Harris Assistant General Manager

"Did NOT expect 'baby shower' to disrupt our stay."

4
10/06/2017

If it wasn't for an ongoing baby shower where we as motel guests usually use, our stay was fine. However those men, women, teens and small kids should NOT have been allowed and/or for as long a time. Some were not even adequately dressed. Food , liquid etc & balloons tossed. Filthy

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello 21garlandg, Thank you for your feedback on your stay here in Omak. I'm so sorry to hear that the baby shower that was held in our hospitality room was a little more rough around the edges then we had all pictured. I'm so sorry for the inconvenience it posed while you stayed and I'm hoping this next time around we can make up for it!! We value your repeat business and look forward to seeing you soon! Have a great rest of your week(: Ashley Harris Assistant General Manager

"Close by Canadian border"

5
08/06/2017

On a recent motorcycle trip stayed at this best western before crossing into Canada and a few days later on return. Excellent hotel, friendly staff, right on hiway 97. No disappointment here. Front desk helpful with dining recommendations and directions

"Modern and comfortable "

5
08/06/2017

This hotel was a nice surprise as we explored north-central Washington. The room was spacious , clean, quiet and comfortable. Best features; multiple electrical plugs, 2 person sink, roomy shower and comfortable bed and bedding minus extraneous pillows.

"Nice Stay with Clean Rooms"

4
08/06/2017

The is a newer Best Western in an area of Washington that is pretty far from any larger cities. That being said, it is centrally placed to be near a shopping area, several fast food and dining options and close to the main highway. It was easy to find and had many amenities. The free breakfast was good standard fare and there was plenty of dining area to sit. There is also a happy hour reception with some popcorn and greatly reduced price on beer. The rooms come in several options. I stayed in a normal 2 queen room and it was clean and faced away from the highway. I had a view of a open field and very little noise. I was on the 3rd floor. There are stairs and an elevator. My friend received a room facing the highway but it was still quiet. She also took the option of the energy efficient room. I think they are similar in set up but the lighting in the efficient room has a cooler feel than the lighting in the regular room. I prefer brighter and warmer colors so I was happy my room wasn't energy efficient. (although I love the environment) The bathroom was a little difficult to navigate because the door was so close to the toilet and there isn't a lot of room to move around in there. There was no extra's but was what is to be expected from a Best Western. I was happy with the cleanliness and service from the front desk. They accommodated all my requests and were very friendly!

"Omak BW Hotel"

3
07/06/2017

The staff as a whole was helpful to questions but the hotel was understaffed on the weekend. Breakfast was extremely slow and the hotel did not have enough staff to service all rooms on the weekend. I am not overly confident that I would be willing to recommend this hotel in the future.

"First time at BW Plus"

3
03/06/2017

Aside from holes in the bedding; maybe moth holes and a few hairs in the shower the room was okay. bathroom finishes were average but room and common areas overall were decent. TV sound was poor quality and controller didn't allow adjustment. Programming and DirecTV was nice. Coffee served in real mugs was nice too. Breakfast was decent.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello daviddQ3918YM, Thank you for your reference and feedback on your recent stay with us here in Omak. We value your business while in the area and strive to provide a superior customer experience for your over all stay while traveling through. I'm terribly sorry to hear about the sheets, but I'm glad our handy staff could swap them out and replace the old. By telling us what you liked and how we can do better, you are helping lay the foundation to building the perfect guest experience for both yourself and future guest. Thank you for taking the time to leave a comment about your stay. Hoping to see you back again soon. Have a great rest of your week. Till next time, my best regards. Ashley Harris Assistant General Manager

"basic but very well managed"

5
30/05/2017

Extra points in my book for pet-free room, which is now getting hard to find. Very clean, great bed and linens.Room was cheaper with only shower, which was roomy and better than a tub anyway. Internet was fast.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello elderlyones, Thank you for your feedback! I'm so please to hear that our spacious, cleanly guest rooms, structural design, and guest amenities could accommodate you so well while you stayed in the area. We value what you have to say and look forward to seeing you back at the property here in Omak at the Best Western Plus Peppertree! Have a great rest of your week! Ashley Harris Assistant General Manager

"Good value stay"

4
29/05/2017

I've only stayed one day here, however I've booked several weeks for my employees this year, and they've enjoyed their stay, and requested I book this hotel for their next stay. The only issue I had was the shower seemed backwards. Good value, clean facility.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello 751jamesws, Thank you for your reference and great feedback for our property! We value your business and appreciate that you send your workers to say with us while up in the area. Glad to hear that each time you and your co-workers stay we are able to provide accommodations just the way you guys need! Looking forward to seeing you and your crew back on through again. We will always have a roof to cover your heads and a comfy bed to lay your heads. Have a great rest of your week. Ashley Harris Assistant General Manager

"Great value and a nice hotel"

5
26/05/2017

The hotel was very nice. Our toilet wasn't working and the front desk person promptly moved us to another room. We were in town for a wedding and had several family members in other rooms. The front desk person was very accommodating in making sure we could be in close proximity to our relatives rooms.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello Martin880, Thank you for your 5 star rating on our property here in Omak! I'm so pleased to hear that your time with us went by wonderfully while you were in the area for the wedding. Here at the Peppertree in Omak, we value our guests and strive to deliver a superior customer experience for each and every one. Glad to know that our friendly staff could accommodate you so well! Thank you again for your time. Hope to see you again soon!! Have a great rest of your weekend. Till next time, Ashley Harris Assistant General Manager

"Great place to stay in Omak. WA"

5
26/05/2017

The motel was totally full, but the staff made me feel that they would take the time to help if anything came up, which it didn't. The breakfast menu was good and the staff kept the items full so everyone got as much as they wanted.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello TED A, Thank you for your feedback!! I'm more then pleased to hear that your stay went by flawlessly. Here at the Best Western Plus Peppertree Inn at Omak, our guest come first; regardless of weather your the only guest or the 117th guest. Thank you for taking the time to enjoy our cleanly guest rooms, helpful staff, and hot complimentary breakfast. Hope to see you back at the property again soon Ted. Have a great weekend! Ashley Harris Assistant General Manager

"best motel in town?"

5
26/05/2017

although the internet was slow- the breakfast and clean rooms help make up for it. It has to be the nicest motel in Omak at erea and nicest one we stay at in North Central Washington where we stay for work once a month when out of town. walling distance to fast food and other restaurants. The paint striping in front of motel looks great.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello GrampaDennis, Thank you for your great reference for our property based off of your recent stay with us. We value your opinion and appreciate your feedback. I'm sorry to hear the WiFi was giving you troubles, but I'm more then thankful to know that out hot complimentary breakfast, helpful staff, and cleanly guest rooms were able to help turn everything around!! By telling us what you liked and what we can improve on, you are helping us deliver a superior customer experience for both yourself and future guests. Thank you again for taking the time to leave a comment about your stay with us. Have a great weekend! Hope to see you again soon. Ashley Harris Assistant General Manager

"Needs staff training"

2
23/05/2017

Front desk staff need to be trained better so they can check me in quickly. I waited 20 minutes behind another couple, and all I could sense was confusion on how to operate the computer and the check in procedure. Also the remote control for the TV didn't work. I asked them to change the batteries but that didn't solve the problem. Give me the actual price right off. Please don't make me bargain with you for a lower price.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello lindasC8034PX, Thank you for your feedback. I'm sorry to hear that check in was such a long process for you. We are currently training new staff and they need the extra help and time to get the complex system down correctly. I'm sorry again about the wait time. Your opinion mean a lot to us and we will be using your feedback to implement changes to help make the experience more enjoyable for the future. Hoping that we can see you back at the property again in the future. Have a great rest of your week. Once again, thank you for your time! Ashley Harris Assistant General Manager

"Great place to stay in Omak"

5
20/05/2017

This is a first-class hotel, with great service and a friendly staff. It is conveniently located off the main highway. The rooms were modern and clean and the towels were nice and thick. It's a good location with lots of fast-food eating places near it. Also some regular restaurants nearby. Breakfast was cooked and there were a lot of options, including yogurt and juices. There was a microwave and cooler in the rooms, as well. The overall experience staying here was exceptional.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello raguido, Thank you for your 5 star rating and outstanding reference based off of your recent stay at our property here in Omak. We value your time and business with us while you travel through the area. I'm so pleased to hear that you enjoyed our clean and spacious guest rooms, accommodating staff, and hot complimentary breakfast! Glad that you were able to get a taste of the exceptional customer service! Hoping to see you back again soon! Till next time, have a great one. Ashley Harris Assistant General Manager

"Great Place to Stay"

5
18/05/2017

I'd stay here again. Best Western has really upped their game. Room was nice and clean. Staff were friendly. Breakfast was good. My only dislike was the fitness center. It was a tiny space with lots of mirrors. I opted for a walk outside.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello jamraeyod, Thank you for your great reference for our property here in Omak. We value your opinion and appreciate your business with us while you travel through the area. By telling us what you liked and disliked about your stay, you are helping us achieve the best possible accommodations for both yourself and future guest. Thank you again for taking the time to leave a comment about your stay. Have a great rest of your week. Till next time, Ashley Harris Assistant General Manager

"The 'Go To' location in Omak"

5
03/05/2017

This hotel is clean, quiet, comfortable and a welcome surprise in Omak. The staff was efficient, everything in working order, and the room was beautiful. My table had a live orchid on it. The decor was inviting, unlike what is found in many rural areas. A true delight!

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello Janie Z, Thank you for your feedback on your recent stay here in Omak. We strive to provide an elite customer experience and are pleased to hear that our staff, amenities, cleanly guest rooms, and location of our property were all factors that helped push your experience over the top! We appreciate the phenomenal reference! Thank you again for taking the time to leave a comment about your experience here at the Best Western Peppertree Inn at Omak. Looking forward to seeing you back again soon! Ashley Harris Assistant General Manager

"Ashley was great!"

5
27/04/2017

Super friendly at check in and check out. I've stayed here before and I will definitely stay here again. Clean rooms & good breakfast. The location was nice- close to businesses and easy to get back on the road.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello I3760TXryanr, Thank you for choosing to stay with us! Glad to hear you enjoyed your stay while in the area. It's definitely a plus to have dinning and shopping in such close proximity to the hotel; helping weary travelers from having to travel to much farther from their intended destination. Thank you again for leaving a comment about your stay. I'm pleased to know that I was able to help make your stay a good one. Hoping to see you back again soon! Till next time, have a great one!! Ashley Harris Assistant General Manager

"OK for a small town"

3
25/04/2017

This motel is OK for a small town. The breakfast is somewhat limited. We stay here on the way somewhere else so it is OK for that purpose. We have not tried any other motel in Omak so have nothing to compare it to.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello Richard F, Thank you for your feedback on your recent stay here in Omak. We appreciate the reference and value your opinion. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for your self and guests in the future. Thank you again for taking the time to leave a comment about your stay. Till next time, have a good one! Ashley Harris Assistant General Manager

"Horrible Cutomer Service"

1
21/04/2017

I travel frequently with my job and have changes to my schedule. I tried to cancel my last night and was told I prepaid and would be charged. There was nothing in the confirmation about this. I spoke with the Manager and there was nothing she could do about it. I will never stay there again.

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello cindymD5942UA, Thank you for your feedback on your recent stay here in Omak. We strive to provide a superior customer experience and I'm sorry to hear that your reservation experience didn't exceed your expectations. Your reservation came through the system as a non-cancellable, non refundable reservation; meaning we couldn't refund a night even though plans changed. We do our best to put the guest first and If we could have adjusted your reservation we surely would have. Once again, I apologize for the inconvenience with your reservation experience. Thank you for your time and feedback for your stay. Till next time, have a great one. Ashley Harris Assistant General Manager

"Peaceful and Quiet!"

5
17/04/2017

Another wonderful stay at this hotel! Staff are accommodating, efficient, and friendly. Amenities are great. The beds are very comfortable. At BW, the customer ALWAYS comes first! The breakfast offers a large variety of options, and the omelets are great! Very clean in all aspects. No noises; able to get restful nights' sleep each visit!

OmakPeppertree, Manager at Best Western Plus Peppertree Inn at Omak, responded to this review
Hello Terri! Thank you, yet again, for another wonderful reference for our property here in Omak. Your presence here is always a pleasure! You brighten our days with your friendly attitude and lovely personality. We are honored to hear that each time you stay with us we can provide you with a superior customer experience. Thank you for taking the time to leave such great feedback Terri!! Looking forward to seeing you again here soon. Till then, have a fabulous one. Ashley Harris Assistant General Manager

"Blood stained comforter and linen"

1
16/04/2017

Comforter and linen had blood stains, dog food on the floor. Missing pillow case, stained towels, only given two towels even though family of 4 checked in. Breakfast items were the same during our 4 day stay at the hotel, most hotels change up some breakfast items.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello robertgW1381WS, Thank you for your feedback on your recent stay here in Omak. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 1-509-422-2088. Till next time, have a good one. Ashley Harris Assistant General Manager

"breakfest was crap"

2
11/04/2017

stayed here for 7 days every morning the breakfast was crap there was no breakfast meat they wouldn't serve any bacon they only had sausage on some days if they ordered it egg were runny how do you serve runny powered eggs every thing was kind of dirty and messy on a good note my room was kept very clean Jessica seemed to rally care about her job

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello shepshepard2017, Thank you for taking the time to comment about your recent stay here with us in Omak. Here at the Peppertree, we value what our guest have to say and strive to learn from it. By telling us what you liked and how we can improve, you are helping us deliver a superior customer experience for yourself and future guest. Sorry to hear that breakfast wasn't quite to your liking, but on a positive note, I'm glad Jessica could help make your stay better in the long run. Thank you again for taking the time to leave a comment. Hoping to see you back at the property again soon. Till then, have a fantastic one. Ashley Harris Assistant General Manager

"Anniversary"

5
11/04/2017

Our trip to Omak Wa was to celebrate our 59th wedding anniversary and to do some across the border shopping. It was a very pleasant trip and we enjoyed staying at the Best Western. Thanks to all the staff for an enjoyable stay

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello 645stanleyn, Thank you for your 5 star rating on your stay here in Omak. We are glad to hear that your anniversary went so well and that our facility could meet all of you accommodation needs while you got out of town and had some fun for your very special occasion. Happy Anniversary!! Wishing you many more years to come (: Till next time, have a fabulous time!! Ashley Harris Assistant General Manager

"Love this property!"

5
10/04/2017

From the new carpeting and electronic light switches, this place is a gem. We had fabulous service, lovely surroundings and a tasty full hot breakfast. They have an after hours beverage bar available. We would love to stay in this fascility on another occasion.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello I6966GBcheryls, Thank you for your radiant review!! We highly appreciate your phenomenal reference for our property. So glad to hear that your were able to fully enjoy our hotel and all it has to offer; 24 hour amenities, hot continental breakfast, express check out, and happy hour through the evening. Thank you again for taking the time to leave a comment. Hoping to see you come back through the area again soon. Till next time, have a great one. Ashley Harris Assistant General Manager

"Friendly people"

5
10/04/2017

Obviously friendly people. Also had vary good value for the amenities offered from the hotel. The complimentary breakfast was vary good also. The breakfast had a lot of options. Had to fill space.....

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello T3936PWjasong, Thank you for submitting your feedback on your recent stay here at the Pepper Tree in Omak. We are extremely pleased to hear that your stay went so well. Glad that you were able to take advantage of our 24 hour amenities and hot continental breakfast as well. By telling us what you liked and how we can improve, you are helping us provide a superior customer experience for both yourself and future guests. Thank you again for taking the time to write something up! Looking forward to seeing you back at the property here again soon. Till next time, have a fabulous one. Ashley Harris Assistant General Manager

"Great Hotel"

5
10/04/2017

Loved this hotel. Was very pleased with it.Very clean, the breakfast was very nice. Location of hotel is perfect and the personal are very helpful and friendly. Would recommend this hotel . Value wise it is very good .

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello darleneb83, Thank you for your feedback on your stay here at the Pepper Tree in Omak. We are beyond pleased to hear that you enjoyed your time with us while you traveled through the area. Our close proximity to dinning, shopping, and our guest amenities are a big part of what really help put the icing on the cake for your overall experience. Glad our staff could lend that extra helping hand in making your experience here a good one. Your recommendation means a ton! Looking forward to seeing you back again soon! Have a great one. Ashley Harris Assistant General Manager

"Anonymous"

5
24/11/2016

Very satisfactory. Met my expectations well..I was on business here and stayed for 2 nights. The experience was great. We worked here 2 years ago for 6 weeks and was well taken care of then as well. RECOMMENDED

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Rodney H, We are so very glad that our spacious facility and welcoming staff was able to meet your expectations for your stay. Thank you so much for coming back to stay at our property for your business needs. Hoping to see you again soon. Respectfully, Ashley Harris

"Another great night of comfort!"

5
18/11/2016

Very quiet, clean, and comfortable hotel. Front-desk staff excel at customer service! Great omelet breakfasts! Good selection of breakfast foods. Lobby is very attractive. Nice selection of snacks and gifts in the gift shop.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Terri G, Thank you for your wonderful feed back on our property Terri. The Peppertee Team in Omak is happy that we were able to supply you with yet another successful stay!! We value your presence here and the amount of commitment you have for staying at our property every time your in the area. See you again soon!! Have a great day Terri! -- Ashley

"Business stay"

4
15/11/2016

Nice hotel. At times I would stay at Howards on the lake in Pateros but their staff were rude. It is worth the extra travel to stay at the Best Western in Omak when I am in the area for business. The location is close to restaurants and local business and next to the HWY 97 corridor. Relatively quick travel times to Twisp and Winthrop. Chelan is not far. A good place to stay if you are traveling the Highway 20 Scenic rout in the summer.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Y1276NPaarond, We are so glad that your experience with us was such a great one. We value our guests and are ecstatic that our staffs customer service accommodated your needs. Our location is known for its convenience to all the neighboring cities, thank you for partaking in that convenience to fit your specific travel needs. So glad to hear back from you. Your feed back is very much appreciated. Hoping to see you at the property again soon!! Have a great day. -- Ashley

"Stayed Here Twice, Both Stays Great"

5
14/11/2016

My husband and I chose to stay at this hotel for the first time in September 2011 based on a recommendation from a colleague who stayed here whenever he visited one of our clinics in Omak. We liked our first stay here then that we chose to stay here again for the second time in September 2016 prior to our second trip to the North Cascades National Park. My husband and I travelled far and wide and this hotel is the only place (that we've stayed so far) that opens its swimming pool 24 hours to its guests. For us, it is important, as we use this facility in every hotel we've stayed. Breakfast is a plus, with choices ranging from sausages, eggs, make-your-own waffle, bread, coffee, including varieties of food for children, This hotel is far from traffic, therefore it is quiet at night. There are two restaurants nearby at walking distance for dinner. This place does not have a restaurant. During our last stay, we had to ask for a garbage can (our room didn't have one), which was promptly delivered. Shampoo, soap and conditioner are now in dispensers. The downside to which is, when the conditioner was empty, and it should have been replenished. My hair needed a lot of conditioner after soaking in the swimming pool, would have been nice to have an ample amount of conditioner on hand. I love the swivel chairs, they are very comfortable. Very spacious handicap room. I also like the electrical system where there is a plug in available for USB chargers. Plenty of outlets available all over our room. Overall, our stay here was excellent. Staff were courteous and service was excellent. But there is still room for improvement on little things, but still just as important, that gets overlooked.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello MimieW, Thank you so much for the feed back on your stay with us. We highly appreciate your recommendations and the fact that your experience from your previous stay brought you back to our property as you travel on through. So very glad you enjoyed all our amenities like breakfast and took advantage of the 24 hour pool, definitely a feature we value for our late night travelers who still want to partake in the amenities regardless of what time it is. Additionally, our location definitely makes for high convenience when it comes to dinning and shopping. Sorry about the conditioner being in low supply. Always feel welcome to call down to the front desk for anything your needing next time round. We are more then happy to bring it to your room. We value our guests and put them first and for most. We are all glad, as a team, that we were able to supply you with exceptional customer service. Hoping to see you back soon!! Have a great day. -Ashley

"Great people, nice place to stay"

5
08/11/2016

The Hotel was clean and comfortable. The employees were nice as could be. The location was great as it is close to nearly everything and the view from the room was great. The Breakfast was great. I will be back

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello IneedSomeSleep, We are so glad we were able to meet your accommodation needs. Thank you so much for taking advantage of the amenities like our hot continental breakfast and the fact that we are so close to all the shops, stores, and dinning. Glad you enjoyed your stay. Its wonderful news that we will be expecting you back! Hoping to see you soon. Have an absolutely wonderful day! Ashley Harris

"Great dog friendly hotel."

5
01/11/2016

Great dog friendly hotel. The hotel is spotless. The rooms large and comfortable. Great pool and hot tub. The breakfast buffet has eggs, sausage and waffles. Plus no extra fee for the four legged guests.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello lindasI9924QS, Thank you for choosing our location, we all appreciate your positive feed back. Taking advantage of our amenities is a big part of what makes the experience, so thank you for taking the time to enjoy what we have to offer. We here at the Best Western Peppertree don't believe in charging extra for furry family members, dogs are always welcomed. Hoping to see you again soon!! Have a great day. --Ashley Harris

"Nice hotel in omak"

4
27/10/2016

Very Nice place for sleeping. Nice chambers , i was there to visit the omak stampede with my friends Dave and beth. Nice place to visit, it was the first i was over there . If i go back to omak. For sure i take a room in peppertree inn.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Hans C, Thank you for your feedback. We are glad that we were able to provide you with high quality service and a good experience while you enjoyed the annual Omak Stampede. Hoping to see you back next year! Have a wonderful day. Till next time, Ashley Harris

"Best Hotel in Town"

5
21/10/2016

Our room was very clean and the beds were comfortable. Didn't have a chance to use any of the facilities, as we were only there one night, but I would definitely stay here again. The staff was very friendly.

OmakPeppertree, Front Office Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Steven T, Thank you for staying with us. We truly do appreciate you choosing to stay with us. We look forward to seeing you again in the foreseeable future. Don't forget those swimming trunks for the next time and enjoy our 24 hour pool and spa. Thank You Richie Perez

"Doesn't disappoint!"

4
17/10/2016

This 8-yr old Best Western Plus lives up to being a 'plus'! The rooms are beautifully appointed - nice shower, comfy bed and lovely linens at a moderate rate. There is an indoor pool. They offer a good complimentary breakfast in nice big rooms (omelettes, pancakes, yogurt and continental items). It is right next to the highway but noise was minimal - EXCEPT for the sound of some kind of cart in the hallway a few times from 5:50am on (and I wear ear plugs). Despite this I would stay again.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Anita M, Thank you a ton for your positive feedback on your stay, We are glad that you took advantage of all of the amenities that we have to offer at our facility. we do appreciate your business and we do look forward to seeing you again here in the foreseeable future. Thank you Ashley Harris

"Consistent Good Service And Quality"

5
15/10/2016

I've stayed at this hotel numerous times on business and leisure. It's always consistent in quality and value. The rooms are modern, spacious, and very comfortable. The staff is so nice as well. I would recommend that on the weekends, the breakfast area could use a little more staff to help out with the big crowds. It was hard for the staff to keep up with the buffet and cleaning the areas accordingly. I will stay there again and again, when I'm in the Okanogan. Love this part of WA state.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello barnbarn, Thank you so much for your positive feed back on your stay with us back in September. We appreciate your comments and concerns. Extremely happy to be able to meet your needs and accommodate you with great service. Thank you as well for your recommendation for our hot continental breakfast. We highly appreciate constructive feed back from our guests. Hoping to see you back at our property soon. Have a great rest of your day.

"Comfortable and Quiet!"

5
15/10/2016

The Peppertree is always comfortable, clean, and has the best customer service! Their staff are knowledgeable, accommodating, and efficient. The rooms are very comfortable and have nice amenities. I've never had a bad night's sleep here.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Terri G, Thank you so much! You are amazing. We will see you this afternoon=) Lane Priest

"A Gem!"

5
12/10/2016

Excellent hotel, extremely clean, wonderful comfortable beds and bed linens. Amazing breakfast with many fresh fruit offerings, buffet with eggs, ham, potatoes, waffle maker, prepared real oatmeal with lots of toppings, and a unique omelet maker with a variety of fillings

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello seldominn, Thank you very much for your feedback! We were delighted to hear that you enjoyed your stay with us. It was a pleasure to accommodate your hotel needs and meet your expectations. Hoping to see you back at our location soon. Have a great day!! Ashley Harris

"Room Features soon handy!"

5
10/10/2016

When we entered the lobby of this mid-rise hotel, we were impressed by the reception/lobby area... and the reception staff were VERY friendly, both at check-in and upon check-out. While my wife & I found the room a bit more "narrow" than other hotel rooms we had experienced during our Washington driving trip, we were quite impressed with the features of the room. We appreciated...granite (or granite-like) shower stall.... shower's soap/shampoo/conditioner dispenser ala cruise ship design... PLENTY of electric and USB ports for charging our gadgets... AND, the padded bed frames! (Have you ever skinned your shins when the housekeeping staff mis-aligned the mattress box on the bed frame? It won't happen here!)

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello EWilsonB, Thank you for choosing to stay with us. We appreciate your business and your feedback means the world to us! We were happy to hear that you enjoyed your stay with us and i hope you can return soon! Hope you have a wonderful day, Lane Priest

"Excellent customer service in a lovely hotel"

5
09/10/2016

Lane Priest, Assistant Manager, showed us exceptional customer service. We arrived for an overnight with my elderly father-in-law, having booked a family suite which would give him the privacy of a bedroom to himself. Somebody goofed and this room was not available, nor were there any suites available for that night. Mr. Priest did not bat an eye. First, he believed me when I said I had booked the suite. Then he made the situation just right by offering us two rooms at about the same price as the suite would've been. I was so impressed by the calm and thoughtful way he solved our dilemma. We have been longtime Hilton Honor members, but I think we're ready to switch to Best Western if all their hotels are as nice as this one. Lovely colors in the rooms, pretty art combined with nice furniture, a good bed and snowy white towels were part of the experience. The room was very quiet, the services like the pool and hot tub are 24/7 and the breakfast buffet has something for everyone.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello beth622016, Your are more than welcome! It was a pleasure having you as our guest and i hope you can come see us soon! Hope you have a wonderful day, Lane Priest

"Not much for the money"

3
03/10/2016

Spent one night here. The room size is what we were looking for with my wife, child and mother all staying. The separation of rooms was ideal. The TV in my Mother's room did not work. Although the manager responded quickly to make the repair, he did not know how to properly set up the audio and we were without that for the evening. The breakfast was something you would expect at a low end hotel. We paid 160 for the night and we expected more. We would have even paid for more had it been an option. We were underwhelmed with the eggs, potatoes and toast that most lower end hotels offer.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Paul, Thank you for choosing to stay with us. We appreciate your business and take your feedback very seriously. I would like to apologize for our breakfast not meeting your standards. We do hope that you decide to give our property another chance to exceed your expectations. Hope you have a wonderful day, Lane Priest

"Dirty bed linen"

2
01/10/2016

This was our second stay at the BW in Omak. Initially impressed with the staff at check-in. Room looked clean. Late in the evening, just as we're retiring for the night, we noticed that the sheets were dirty. Brown marks. You can guess what it was based on these pictures. Looking at it, I don't think that the bedding linens were changed prior to our stay. Called down to the front desk, 20 minute later a guy drops off two sheets,a pillow, and a blanket. "Here you go", doesn't say anything else or come in to look at the bedding, so I'm guessing that this happens quite a bit? We change the sheets, wife isn't sure what else is dirty, so we use t-shirts as pillow cases and she sleeps in her clothes just in case. I think typically it's a pretty good place to stay, just that dirty sheets pretty much take the focus off of anything nice about our stay.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Jasperkelowna, On behalf of our entire staff here at the Peppertree I would like to extend my sincerest apologies. This is absolutely NOT OKAY and does not uphold our Best Western Plus Standard and for that I apologize. These things rarely happen, but when they do its crucial that they are handled correctly. So again, I am sorry that this happened during your stay with us and if you decide to give our property another chance a complimentary upgrade and bottle of wine will definitely be included. Hope you have a wonderful after noon, Lane Priest Assistant General Manager

"Best you can get in Omak"

3
01/10/2016

Still trying to figure out what Best Western Plus means besides they charge more. Other than that It was pretty good. Check-in was okay, rooms were clean everything kinda worked as expected. The breakfast looked okay if you eat that kind of stuff. We took some bananas and coffee and hit the road. Stay mostly because of the location, but it is a okay place to stop. Beds are good and the plumbing works. I would stay again, but it's not on a must stop list. It's just convenient.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello LightingBolts, Thank you for choosing to stay with us. We hope you return soon. Have a great day, Lane Priest

"Quick business trip"

4
30/09/2016

Another pleasant stay at this hotel. Late check in and a late check out, since I brought my spouse. She enjoyed the pool and the TV in the room. Rooms are nice size. Breakfast has added make your own omelets but still no biscuit and gravy, which is my go to breakfast when traveling. Overall another great stay at this hotel.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Guy G, Thank you for choosing to stay with us! We appreciate your positive feedback. Have a great day, Lane Priest

"Room Excellent, Breakfast terrible"

4
27/09/2016

Room comfortable, clean and quiet. Don't waste your time having breakfast there as terrible both days. No coffee both days and items not replenished. You had to ask for condiments like cream cheese, tea. Hashbrowns never replenished so did without.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello 550wendyj, On behalf of our entire staff here at the Peppertree I would like to extend our sincerest apologies for Breakfast not meeting your expectations. We value your feedback and take your input very seriously. We hope that you will decide to give our property another shot in the future. Have a great day, Lane Priest

"Good deal"

3
26/09/2016

Nice room. The only complaint about the room, which is hardly anything, is that there was no channel guide in the room. They normally would have a decent breakfast. I say normally, because there was hardly any food available. The food was barely replenished. We never saw any potatoes, the waffle mix was out right after I had gotten one. The make your own omelets, barely any cheese/ham was avail, they never refilled the onions/peppers the whole time I was in there. There were hardly any "pastries" available. The apple juice was out. And at one point I saw people standing there waiting for plates, because those were out too. If you're looking for a nice/decent hotel to stay at in Omak area, this would be a good choice. If you're expecting to have breakfast, don't expect much. (I read a previous review on breakfast and there was a response that the service was going to be better, but if this was better, I'd hate to see what it was like before). P.S. My "very good" rating on service for hotel, is only on the desk staff, not the breakfast staff.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello dgnldy, I would like to extend our sincerest apologies about our breakfast not exceeding your expectations during your stay with us. Your business is extremely important to us and we take your feedback very seriously. Breakfast is a BIG ISSUE and I am aware so, Thank you! I do hope that in the future you will use our property for your overnight accommodations in Omak and we will have everything in order. I hope that you have a wonderful day, Lane Priest

"Great Hotel"

5
26/09/2016

This is a top notch hotel for being in the middle of nowhere. Breakfast was pretty extensive although food would sometimes run out. The pool was great. Room was very clean with nice amenities. We would definitely stay here again.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Justin F, Thank you! Your business is very important to us. We were excited to hear that you enjoyed our property and would like to apologize about breakfast not exceeding your expectations. Have a great day, Lane Priest

"Disgruntled Customer"

5
24/09/2016

Never in my 40 years of travelling have I been told that I need to pay a $10.00 fee to check in early when my room was ready early. I refued to pay to check in early. I travelled as a salesman for 40 years and spent up to 100 nights a year and never had to pay a fee to check in early. Totally a bad ploicy.Even though I loved this hotel, I probably will not return.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Lee P, I am sorry that you don't like our new "Early Check in" Policy. We only enforce it on days following our full occupancy evenings to assure that every room can be properly cleaned and inspected to meet our BW standard. I understand your frustrations and would like for you to know that we take your feedback very seriously. I hope that you decide to give our property another chance to exceed your expectations during your stay. Hope you have a wonderful day, Lane Priest

"A great find in Omak"

5
24/09/2016

We would not have been more pleased with the BW Plus Peppertree Inn. The receptionist provided recommendations for dinner and she did not disappoint. The "fresh bread bar" at the restaurant was amazing. The hotel staff was exceptional; the breakfast excellent; and we enjoyed a very comfortable stay in a spotless room.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Bruce G, Thank you for choosing to stay with us. We appreciate your business and your positive feedback. Have a great day, Lane Priest

"Best place to stay in Omak"

4
22/09/2016

Busy but a nice place to stay.Quiet and a great staff.Stayed 3 weeks. Parking did get tight at night but the lot is well lighted.Halls entrance doors are secure .Rooms are nice except for a pillow used on the bed for decor.Ugly,if I could have put it in the dumpster I would have. Nice hot breakfast options.My next trip back this will be the spot. Picked up some Euros and other change where the vac couldn't suck them up. But the room was very clean.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello John K, Thank you for choosing to stay with us we appreciate your business and we take your feedback very seriously. We hope to see you again soon! Have a wonderful day, Lane Priest

"Nice & Comfy updated Hotel"

4
21/09/2016

This Hotel is newly updated modern furnishings brand new colorful carpets a shower instead of a tub which was very nice in a town that is very far away from everything. It was also very quiet which was great for a good nights sleep as well as a very comfy mattress & linens. All in all very nice!

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello PKYTRV, We were delighted to hear that you enjoyed your stay with us. We appreciate your business and cant wait until your next visit! Have a great day, Lane Priest

"Business trip"

5
19/09/2016

Awesome stay. Place was clean and the service was excellent. The variety of food for the breakfast was good. I would recommend this place over others in the area. Situated about one hour south of Oroville. The beds were surprisingly comfortable.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Francisco J, Thank you for choosing to stop in and stay with us. We were happy to hear that you enjoyed your stay with us, as well as our beds, they're brand new! We look forward to any future visits from you. Have a wonderful day, Lane Priest

"Clean, well decorated place"

5
12/09/2016

This is a smallish hotel that is clean and stylish. The pool stays open ALL night. Traveling north, we walked into a few other hotels in nearby Okanogan, but was unimpressed and decided to see if Omak offered anything better - glad we pushed through. [Note: My hotel ratings for these types of just-passing-through hotels do not mean I think a place is of a 1 to 5 star quality, rather, they reflect my opinion of the cost vs. area vs. cleanliness ratio.]

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello JudiStudio, Thank you for your positive feedback, we appreciate your positivity. We were delighted to hear that you enjoyed our property and to hear that our cost vs area vs cleanliness ratio was good enough for you to stay. Have a nice day, Lane Priest

"Dont expect breakfast to come with coffee"

2
12/09/2016

It was horrible. We get to breakfast around 7:30 and everything hot was out, including coffee. The staff was a huge let down in handling the problem. The night staff was super nice and the room was nice.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Shelly k, On behalf of our entire staff here at the Peppertree i would like to extend my sincerest apologies to you and your family. A good breakfast is very important and i understand your frustrations. Since your stay, we have hired new breakfast help so I do hope that you will decide to stay with us again, offering us the chance to exceed your expectations. Have a wonderful day, Lane Priest

"Great clean place to stay"

5
11/09/2016

The best Western in Omak is one of my regular stops when I go to Omak to ride my motorcycle. I stayed here with a friend and we enjoyed a very clean, modern room, nearby restaurants and a great breakfast. Staff was friendly and we had a quiet night sleep. This hotel is on the edge of town and does not have much character, but it is very enjoyable.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Brian R, Thank you for stopping in to see us! Your business is much appreciated. We are delighted to hear that you enjoyed your stay with us. Have a wonderful day, Lane Priest

"Very good experience"

4
10/09/2016

This was not our first time at the Peppertree Inn. Nice rooms, good breakfast, friendly staff.The Managers Receptionwas not available due to construction. We experienced a charge for early check in but we chose to find something to do for the hour we were early. Otherwise a good stay.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello iamkatcher, Thank you for choosing to stay with us, we appreciate your business! We actually discontinued our Managers Reception but instead we offer $1 Beers for our Happy Hour which is Sun-Thurs, 5pm-7pm. Looking forward to your next visit. Have a great day, Lane Priest

"Best hotel in Omak!"

5
10/09/2016

This hotel has accommodating staff, great amenities, and offers a restful night's sleep. Great place to stay for business or pleasure. Lobby is very inviting; guest rooms are comfortable and quiet. Pool and hot tub are well-maintained and clean. Location is easy access off highway.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Terri, Thank you for everything! We can always count on you for a smile=) Hope you have a wonderful day, Lane Priest

"Best hotel in Omak"

4
07/09/2016

Although this is the best hotel in Omak, the level of service has declined. The rooms are clean and comfortable and the morning breakfast is good but nothing special. They used to offer a Manager's reception in the evening but they no offer it.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Charles C, Thank you for choosing to stay with us. We are happy to hear that you enjoy our property. We take your feedback very seriously and hope that you will decide to stay with us again, providing us the chance to exceed your expectations. Hope you have a wonderful day, Lane Priest

"Great Hotel"

5
07/09/2016

Clean room and good selection at the complimentary breakfast. Rooms are oversized with comfy beds. All rooms have microwave and mini fridge. Wi-Fi fast and reliable. We now know where to stay while visiting Omak

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Teriak1, Thank you! We appreciate your positive feedback and we are looking forward to your next visit. Have a wonderful day, Lane Priest

"Great place to stay"

5
07/09/2016

The hotel was very clean and the staff were very friendly, helpful on the amenities and places to eat in the area. Great place to stay. If you are planning to stay in the Omak, Washington area this is the place you will not go wrong with.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Troy S, Thank you for choosing to stay with us. We appreciate your feedback. Have a great day, Lane Priest

"Great Stay!"

5
06/09/2016

This stay could not of been any better. The hotel had really nice decor and also a friendly staff. They also have a pet friendly no fee policy which was perfect for us and our dog. It has a great pool and hot tub area indoor and a fitness center right next to that. In a pretty good location for Omak, right by a restaurant Koala Grill with amazing food. Also has a subway next door too. Other places to eat really close along with some shopping stores.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Rebecca F, I am delighted to hear that you enjoyed your stay with us. We do our best to offer every guest of ours the best experience possible. We appreciate your amazing feedback and look forward to seeing you in the future. Have a great day, Lane Priest

"Very Nice"

5
04/09/2016

We found this to be a very nice stay. The staff were all very friendly and helpful. They serve breakfast starting at 6 am and the only complaint we would have is that the breakfast items were not all ready at 6. Otherwise, we would definitely stay here again!

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Cherie1950, We appreciate your feedback and take your recommendations very serious. Our apologies for breakfast running behind schedule. I hope you will decide to visit our property again and give us the chance to exceed your expectations. Hope you have a wonderful day, Lane Priest

"would recommend"

4
01/09/2016

* good location right by highway without the loud noise * continental breakfast had a few hot item options * very comfy beds - spacious room with sitting area * very clean and up to date * friendly staff * one of the top 2 places to stay in Omak for sure * great value

"Great spot when traveling!"

5
31/08/2016

We were on our way to British Columbia. Good clean hotels are not close in this area of Washington. We changed our minds 3 times or more about where to stay. We found this jewel and I am so glad we did. The market was open at the park in town to purchase fresh fruit. We told the manager what we purchased, when we returned. He told us which fruits he would have for us at the complimentary breakfast the next morning: peaches and nectarines. We were treated like family, and the room as very clean. This hotel looks new or has been updated nicely. It was over 100 degrees the day we arrived, so we enjoyed the AC tremendously. The manager and the front desk employees were very accommodating and helpful. The breakfast was very enjoyable also. Thank you BW!!!

"Best place to stay in Omak"

4
31/08/2016

I really enjoyed my stay at the Peppertree in. It had comfortable rooms and was a great value to include breakfast and several amenities. The location is nice as it's close to the highway and shopping if needed.

"Average hotel with a below average breakfast"

3
30/08/2016

When I first saw the BW Peppertree Inn I was very pleased with the exterior of the hotel because it looked clean and new. The 3 of us stayed in a room with 2 beds with a sitting area. The layout was really weird. There was no sink in the bathroom because it was in the main area where the beds and sitting area was (right by the front door). However there was two sinks which was nice but I much rather have one sink in the bathroom than 2 outside. The beds were average, not extremely comfortable but not uncomfortable. The TV gave us a lot of heck though, we would be in the middle of watching a show and the TV channel would disappear. It's hard to explain but we would go through the channels again and it wouldn't be there. Also the TV didn't have a guide to know what shows were on which means you had to channel surf. Breakfast was the worst part of our stay. On our first day we went for the breakfast at the hotel, there was very limited options because everything looked very picked over. The only fruit options they had was a peach and an apple and they did not look appetizing. There was a small fridge full of yogurt but there was no low fat option. Each yogurt contained almost 200 calories! There was breakfast potatoes but they tasted dry and I isn't finish the ones on my plate. I also got an apple fritter which was very stale. There was some bread and bagels which you could toast too which is pretty much all I ate. The coffee was hot but the cereal container next to it was almost empty (all that was left was fruit loops). The man serving the breakfast, I guess he was the cook but I use the term very lightly. He should have been wearing a hair and beard restraint. Clean professional shoes would have been nice too. He looked as if he just rolled out of bed and went to work. He was nice to talk to, he just needs to appear more professional and food safe. The next day we went for breakfast was a little better and was food items were better stocked. Overall I may go back because this is the only decent hotel in Omack and its close to Walmart, Safeway and JC Penny. But Best Western really needs to improve their breakfast service.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello AmberNLea, Thank you for taking the time to submit this review of the hotel. We appreciate your business and take your feedback very seriously. I would like to extend my sincerest apologies for breakfast not meeting your standards. We hope you will give us another chance to provide you with a superior experience your next time in Omak. Have a wonderful day, Lane Priest

"Good nights sleep."

4
28/08/2016

Happy to stay here again, would recommend this hotel to my mother ! Clean , fresh and friendly. TV quality was great, several options for breakfast and lots of other restaurants nearby although most of them fast food, couple of big stores close by, Walmart and North country.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Stephen C, Thank you for choosing to stay with us we appreciate your business! Have a wonderful day, Lane Priest

"Best Place to Stay in Omak area"

5
24/08/2016

Went on a road trip to see small town America, and stayed the evening in Omak at the BW. It is certainly a gem in the middle of an otherwise sparse area for good hotels. We were treated very well by the young man on the desk, who was very friendly and courteous. We had a great room, and the breakfast in the morning was a typical BW breakfast, which we always enjoy. Kudos to the staff and the hotel which we felt was well above the usual standards.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello vancouverislandboy, Thank you for choosing to stay with us! We were delighted to hear that you enjoyed your stay with us. Looking forward to your return. Have a spectacular day, Lane Priest

"Nice Motel"

4
24/08/2016

The Motel was fairly new and had a 24 hour swimming pool. The room was very clean and lots of amenities. Also had a complimentary breakfast which was very good. Lots of choices. Front desk was very helpful and friendly.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello dkaser, Thank you for the positive feedback! We appreciate your business and we look forward to your next visit. Have a wonderful day, Lane Priest

"Friendly front desk folks quiet rooms, good breakfast "

5
21/08/2016

This the place to stay while in Omak. First class. Fair price for room that was clean and well-appointed. Happy hour with $1 beers, pool table, free popcorn. Easy to get to restaurants and local shops. Make your own omelette in the morning! They even have an automatic pancake maker ??.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello opie1Poulsbo, Thank you for choosing to stay with us we appreciate your business as well as your positive comments. We were happy to hear that you enjoyed your stay. We look forward to your next visit, Lane Priest

"Loved my stay at the BW"

5
21/08/2016

Hands down this is the BEST Best Western I've ever stayed. Wow!!! A big new hotel with amenities like an indoor pool, computer for guests to use in lobby, hot breakfast, a mini store for snacks and beverages - including adult beverages! When I arrived I was tired and hot after driving all day long. Temps bounced between 97 and 100. I walked into the lobby and was immediately welcomed by the friendliest and nicest front desk person. She was so positive and welcoming. Check in was fast. She even suggested a Mexican restaurant for dinner which I ended up getting take-out. My room was HUGE and so inviting. The bed was beyond comfortable and nicely made up with decorative pillows and duvet. I love having a mini fridge in the room, too. My room was on the first floor and right next to one of the outside exits, but it was incredibly quiet. I never heard anyone and my Pug who barks at a blade of grass moving didn't bark once. One of the nicest rooms I've stayed at in a very long time. The Peppertree really sets the bar high. Forget all the other places in Omak and surrounding area, just book yourself a room at the Best Western Peppertree Inn.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello traveling_with_kathy, We were delighted to hear that you enjoyed your stay with us. We hope to see you again soon. Have a wonderful day, Lane Priest

"Best Western Omak"

5
21/08/2016

There are 3 or 4 other hotels/motels in Omak but the Best Western is definitely the best. It is clean, conveniently located and the staff are friendly and helpful. The rooms are clean and the beds are comfortable. The breakfast is good, not great.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Janis V, Thank you for staying with us, we appreciate your business! Hope you have a wonderful day, Lane Priest

"New and comfortable"

3
17/08/2016

Stayed at the BW in Omak for work. The hotel is relatively new and well appointed. The rooms are spacious, clean and modern. Beds are comfortable and bedding good quality. Staff was friendly and helpful. Main gripe was a common one. The internet was awful. Barely enough bandwidth to load a basic webpage in the evening. IMO it is unacceptable in 2016 to have a new hotel with poor connectivity for the rates they charge per night. Other than that the hotel is a great option.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello David J, Thank you for choosing to stay with us. We were happy to hear that you enjoyed your stay with us and we would like to extend our sincerest apologies for our WIFI not being up to your standards. Have a wonderful day, Lane Priest

"Sets a high bar for quality"

5
08/08/2016

I stayed here for a night on the weekend of August 1st. I will start by saying that it sure was a pleasure to stay here. Pros: -Modern. This place is new. A huge plus if you're picky or easily grossed out. That also means that design allowed for outlets and plug-ins to be easily accessible for your many devices. -Clean from lobby to your room. You will follow the fresh smell everywhere. -Comfortable beds, linens, towels. -Spacious rooms. No tripping over each other. -Staff was super friendly. Nice to walk in to a professional and polished establishment. -Really easy to find. It's Omak. Everything is easy to find. Right off highway 97. You can't miss it. -Continental breakfast. Not much for fruit or muffins. But who cares when you can have an omelet or waffle? *-Pretty quiet for the most part. Highway noise was dampened. Corridor noise and thumping can be a bit of an issue if you're sensitive to it. Our neighbor came and went at all hours and let his door slam which was jarring especially at midnight. That was my only frustration since I requested a top floor room. Cons: -As I understand that it's summer and room rates are ALWAYS high, I almost wasn't going to mention it. I paid $140 US for a two bed queen room. As for us Canadian visitors, that translates into almost $200 a night after taxes and exchange. But it's not like I wasn't expecting it. I would recommend this hotel to friends and should I need a place to stay in Omak again, I will definitely book here.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Kelly C, Let me start with a big THANK YOU. Thank you for your positive feedback, and thank you for letting us know what you liked about your stay and what we can improve on. We value your feedback and appreciate your business. On your next visit be sure to speak directly with a manager, either Jesse, Richi, or myself and we will be sure to get you a more "exchange rate friendly" rate. Have a wonderful day, Lane Priest Assistant General Manager 509 422 2088

"Clean, Quiet, Comfortable"

5
08/08/2016

I was travelling from Spokane to Seattle taking the back roads and enjoying the Okanagan Valley. The Peppertree Inn offered a large clean room with a beautiful view and it was close to shopping and food. Front desk staff were courteous, friendly and professional.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Craig M, Thank you for your positive feedback. We are more than pleased to hear that you enjoyed your stay with us. Looking forward to your next venture through the valley. Have a wonderful day, Lane Priest

"Clean, Friendly and Efficient Hotel in Omak"

4
07/08/2016

We stayed at the BW Peppertree in Omak, WA on our way home from a wonderful road trip. We were looking for clean and comfortable and this hotel was first rate. Happy staff were able to add extra touches of service that helped to make this a great choice when on the road.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello jrd650, Thank you for stopping in to see us, we appreciate your business. We are happy to hear that you enjoyed your stay with us. Looking forward to your next visit! Lane Priest

"Standard Best Western"

4
06/08/2016

Clean room with standard furnishings and amenities. Bedside table had a multi-outlet adapter for charging cell phones etc, which I appreciated. Slow check in process, but I arrived around 9pm so I think I might have gotten the night crew. Breakfast included a good variety of fruits, yogurts, cereals, hot oatmeal, toasts and pastries, scrambled eggs, make-you-own omelets and make-you-own waffles. Windows are somewhat thin so if there are people making noise in the parking lot outside your room then you can hear it all.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello bearsvgorilla, Thank your for choosing to stay with us. We appreciate your business, as well as your positive reviews. We were delighted to hear you enjoyed our amenities. Best Regards, Lane Priest

"Nice Property"

4
04/08/2016

The staff is very friendly and helpful, I have stayed at this property several times and have always enjoyed my stay. The location is great, close to shopping and restaurants and a short drive from the casino. The also have a nice pool and hot tub which is open 24/7.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello imdino, Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us and took advantage of our 24 hour amenities! Hope you have a wonderful day, Lane Priest

"Ensure you check your confirmation"

2
04/08/2016

Booked this hotel and was quoted $95 a night for the room, confirmation came in at $116.00. Called so see why and the booking girl just said, no, that is the price of the room. So I told her its a fair bit higher than quoted for and would phone other hotels for prices. She says immediately, do you want me to cancel that room,(great customer service) and I said yes, . Cancellation form came for a room for 125.99, may have just been a few errors made by staff but booked the hotel next door and got a confirmation for the price quoted. Just buyer beware.... We've had breakfast cancelled on us on a previous stay because they were hosting a conference(no discount or even forewarning), have been given 4 keys to rooms to go and find a room with two separate beds on our own. Hopefully BW gets going with some customer appreciation training here soon and we'll look at rebooking some day.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello donmX9065LP, From our entire staff here at the Peppertree I would like to extend my sincerest apologies. We have a fairly new rate matching policy so going forward we will do our best to match any online rates you find. We hope you decide to give us another chance to exceed your expectations on your next visit to Omak. Have a wonderful day, Lane Priest

"Excellent Best Western Plus"

5
04/08/2016

Enjoyed our stay here. This is the second town south of the Canadian Border. It is worth the drive. The staff is excellent, the room clean, and spacious. An excellent Best Western Plus. We did not use the Express Breakfast.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Wheat99, We are happy to hear you enjoyed your stay with us. We appreciate your business and look forward to your next visit. Have a good day, Lane Priest

"Great over night place to stay"

5
03/08/2016

We were on a road trip along the North Cascades Highway on our way to Glacier National park and found this gem of a hotel. The staff were very helpful, answering all of our questions. The hotel was very clean, very quite and we will stay there again if we travel through this area.

"Excellent rooms"

4
27/07/2016

I travel a lot and sometimes a good room is hard to find. The place is clean and decent size. Sink located outside the bathroom. Plenty of outlets throughout the room. Beds are comfortable. Fridge and microwave in the room. Only think I'd complain about is the showerhead which is fixed and doesn't allow you to change the setting, but there is good water pressure....just is one of those water savers so feels like not enough water is coming out for me. Lights work with a key...another energy saving feature. Bottle opener mounted to the wall. They thought of just about everything. Internet service is ok and slow in the evenings...probably because everyone is using it. Overall a great place and would stay again. They do not have a bar/restaurant on-site, another negative for me. Breakfast served in the mornings.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Amber W, Thank you for choosing to stay with us, we appreciate your business. We were happy to hear you took notice to all of our energy efficient features. Looking forward to your return. Have a great evening, Lane Priest

"Spectacular experience"

5
26/07/2016

The rooms were very modern and updated with nice looking cabinets, beds and headboards. The hotel card also controls your lights and heat settings in the room, which I found to be a new experience, and couldn't think of any drawbacks of doing so when I used it. The breakfast area was also very modern and had a lot of seating. Several rows of tall cafe/island style seating was available on one side of the room and the other had standard height tables and comfortable chairs. Breakfast was very good. Aside from your standard oats, cereals, fruits, bagels and make-your-own waffle stations, the hotel also offered locally-sourced apricots, among other fruits, offered fresh donuts and Danish pastries that weren't your overly processed packed get goods you would expect, and offered a make-your-own omelette bar with a few nice toppings. The pool is also opened 24-hours which was nice for the kids. These are the things that were most impressive to us and stood out from the competition. I haven't stayed anywhere else in Omak, but did see another hotel next door but the Best Western Plus was sizably larger and commands your attention when you're driving past, it also was very well-lit and had a nice video-surveillance system in place so we felt comfortable leaving our gear in the van overnight. We were too tired after a day of driving to pay much attention to whether or not they had free Wi-Fi or if it was fast (I know...) but with everything we experienced we will recommend this hotel to others.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Zachary C, We were delighted to hear that you enjoyed your stay along with our amenities. We appreciate you positive comments and we look forward to seeing you in the future. Best Wishes, Lane Priest

"We've never even considered staying anywhere else in Omak"

4
22/07/2016

Good location. Great pool and hot tub. Probably stayed at this property 30 times and we've never even considered staying anywhere else in Omak. Rooms are huge. Sleep quality and bed/pillow comfort amazing. For security reasons I was granted permission to park my motorcycle (as I have been allowed to the last 3 times I've stayed at this property) on the sidewalk entrance area, under cover right next to the front door.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello fayo400, Thank you so much! We appreciate your business, your kind comments, and your loyalty to the Peppertree. Looking forward to your return. Have a wonderful day, Lane Priest

"Modern in look"

4
17/07/2016

Modern in look. Very professional and courteous staff. The room was very nice and relaxing. Clean and very modern looking. We enjoyed our stay here. The bed could have been more comfortable but it was fine. We would stay here again. The price was great and the breakfast that was offered looked fantastic. We had breakfast plans elsewhere or we would have tried it out there.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello ARoxG, Thank you for choosing to stay with us, we appreciate your business! We were delighted to hear that you enjoyed your stay and look forward to any future visits. Have a wonderful day, Lane Priest

"Great place and friendly"

5
15/07/2016

We stopped here on a bicycle trip and we were very glad we did. We arrived early - around 12:30 and we amazed the room was ready. Greeted with complementary cold water bottles and chocolate and the room is perfect. Richly appointed with 2 nice chairs a great desk and plenty of outlets and usb charging ports

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello MikenBern, Thank you for stopping in! We were delighted to hear you enjoyed your stay. Looking forward to your next visit, Lane Priest

"Our Stay In Omak"

3
15/07/2016

disappointed.. Cable was down most of the night. Intermittent tv reception. Loud air conditioner. Breakfast room understaffed unclean and items not refilled timely. Also located on edge of town with poor access from Highway.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Lee S, Sorry to hear that your stay was less than enjoyable. On behalf of the entire staff here at the Peppertree I would like extend my sincerest apologies. I hope you will decide to give us another chance to exceed your expectations on your next visit to Omak. Have a nice day, Lane Priest

"Great stopover"

4
13/07/2016

Felt welcome from the minute we checked in till we left. The staff definitely elevate this hotel. Rooms were clean & neat and despite some minor rooms issues we would definitely stay here again and recommend it for anyone on a trip.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Jason G, Thanks for your feedback. We are happy you enjoyed your stay and look forward to your next visit! Hope you have a wonderful day, Lane Priest

"Poor Remodel, Shady Service"

2
12/07/2016

The hotel stays the night before, and the night after staying at this Best Western couldn't have done a better job highlighting the shortfalls of this stay. The night before was the perfect example of what a remodel looks like when you care about your hotel, and the night after shows what good service can do to improve your opinion of a hotel. I started my experience here by waiting quite awhile in line, then getting passed up for someone that decided to walk up to the other side of the counter after I got in line. Not a big deal, but I should have taken it as a sign. When helped, I asked if there were any rooms available. I was told that there were, but only two-queen rooms. That's fine. She asked me for my ID and credit card. Sign number two. I started to get them out, then realized I hadn't been given a price. I never make reservations when I'm driving, because as much as I try to plan it I can't say for sure if I'll make it where I'm trying to get that night. I have never once not been told how much a room was before the assumption was made that I would take it. I was told a price that was much higher than I had researched earlier in the day. I asked what the AAA rate was, and it was lower, but still more than 15% higher than the standard rate I had found online. I asked if there she was sure that was the best she could do, and she said yes. I told her I would just make the reservation online, and did. With AAA, through Best Western's OWN website, it was nearly 30% cheaper than the original rate she quoted me. AND they had a king room available. I waited in line some more, a somewhat curt man helped me, I was told that the king room reservation would not be honored because they were overbooked (really? This isn't a plane), but whatever. The woman that originally helped me asked if I did better online. She did seem to care some, and it did seem genuine that her hands were tied, but someone in management is trying to pull something that I don't appreciate. Yes, I know hotels play games, but I have never had one in all my travels do something like this, and I will avoid those that are that obvious at playing the games. The other major problem: the "remodel." It was clear they had remodeled the hotel not that long ago, but it appeared to be a very cheap remodel. In the previous hotel I stayed at, it was pretty clear they took everything down to the studs when they remodeled. I'm not sure they even took off the old wallpaper before they painted here. There were gaps in the wall where they measured wrong, the cabinet was either covered in dust, or was in some kind of bad shape, the walls in the bathroom were peeling. It just makes no sense to me why you would bother spending money on a poor remodel. Do it right the first time, and not only will your customers be happy (and return), but you won't have to do it again as soon. Other problems . . . the room wasn't all that clean. There were stains on my sheets and a towel. The internet was painfully slow. The breakfast appeared fine at first, but then I realized there was very little you could have without making it yourself. I realize that the latest fad is to have "make your own pancake" or whatever stations, but this place had it for pancakes, waffles, and omelettes. This meant the only hot thing available that wasn't make-it-yourself was some burnt potatoes. Not all of us want to do your job for you. So, no eggs, or any kind of meat that I could find. I guess this place is acceptable as a one night stopover, but definitely avoid it if you can.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Ralverde, On behalf of our entire staff here at the Peppertree I would like to apologize for your experience not exceeding your expectations. We do our best to be equally accommodating to each and every one of our guest. Going forward, all of our front desk agents are trained to match if not BEAT any "cheaper" rates you find online so I do apologize you were not offered the AAA rate you mentioned. I do hope that you decide to give our property another chance, Hope you have a wonderful day, Lane Priest

"Awesome little hotel"

5
12/07/2016

In all my years of travel I have never had the service of one hotel stand out so much in my mind. Every staff person we ran into from reservations agent to front desk to housekeeping to the GM went out of their way to make sure we were happy. Everyone smiles - everyone steps up to help and everyone makes you feel special. As well, the hotel and rooms are spotless and the breakfast is included and the best I have seen. We can't wait to go back and see our new friends at the BW in Omak!

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Travelinjack64, Thank you for your positive feedback we appreciate it a ton! We do our best to offer every guest we encounter superior customer service. We are very happy you enjoy our hotel and look forward to your next visit, Lane Priest

"Nice, but"

3
11/07/2016

The room we had was recently redone and was nice. It was clean except a bit dusty. The hotel staff were friendly and helpful. The pool area was supposed to be kid free after 10 pm, but was not enforced. The area around the hot tub had been painted, but the paint was peeling all over and floating in the tub. This is probably why the jets quit working. Our TV wasn't working and had to be reprogrammed, needed the front desk to fix that. Which they did fairly quickly. Two other couples had to change rooms, one was because their room hadn't been cleaned (this was at 7:30 at night).

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello ShellyW624, Thank you for choosing to stay with us we appreciate your business. Looking forward to your next visit. Have a nice day, Lane Priest

"Very nice"

5
08/07/2016

We were down for a ball tournament and spent 2 nights here. The rooms were clean and bright. The bathroom was a bit dark though. The free breakfast was a let down. No bacon or sausage, though it did have an omelette maker which was a bit useless as there was a long line up to use it. The pastries were stale and hard as was the bread.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Tolbooth, We are glad you enjoyed your overall stay and apologize for breakfast not exceeding your expectations. We look forward to your next visit. Have a wonderful day, Lane Priest

"Great Experience"

5
08/07/2016

It's easy to see why this is the number one lodging in Omak. Clean room, better than average free breakfast, and a free beer at arrival. Rooms on the west side of the building are probably quieter. East side faces the highway.

"Mart"

5
05/07/2016

Great room. The room was very large and the bed was super comfortable. Very clean and spacious. Staff was great. Pool and jacuzzi were nice. I would stay here again! The included breakfast was very nice. The hotel had a self service guest laundry which worked well.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Mary L, We are happy to hear you enjoyed your stay! Looking forward to your next visit. Have a good day, Lane Priest

"Great stay"

3
05/07/2016

This hotel was very clean , the staff that greeted us was very nice!! Room was amazing ! The bathroom nice and big and the room was great sooo clean . Easy to find . Located near a resturant. Far enough from the highway to give you a restful night sleep! The breakfast was fresh and there was a wonderful lady that helped you with your every need. She really enjoyed her job and made it fun . Close to all the major stores for last minute shopping .

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Jan S, Thank you for your positive feedback. Cleanliness is a priority for us so your comments are greatly appreciated. Hope you have a wonderful weekend, Lane Priest

"Amazing stay!!!! "

5
04/07/2016

What a wonderful hotel! Beautiful place and assistant manager, Lane Priest was so accommodating and wonderful! Highly recommend this stay for a family. Great free breakfast, awesome pool, and rooms were spacious, clean, and cool! The restaurant across the street was nice. Big shopping center across the street. The store inside the hotel had all the things you could need.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Mal292, You are most welcome! I am glad to help. Looking forward to your next visit! Have a wonderful day, Lane Priest

"great place to stay"

5
01/07/2016

Well appointed, spacious rooms. Staff was prompt to answer questions. They seemed to genuinely care about their guests. Didn't take advantage of breakfast but the hours of operation were generous. We were there for a high school reunion.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello retiredjeweler, Thank you for choosing to stay with us. We appreciate your business and your positive reviews. Have a wonderful day, Lane Priest

"Best hotel in Omak area!"

5
01/07/2016

Customer service is perfect! Staff are efficient and accommodating, friendly and professional. Rooms are extremely quiet and always have a comfortable, peaceful stay. The continental breakfast is wonderful with the option of omelets. Very clean accommodations.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Thank your Terri! You're the best! Hope your 4th of July was amazing and we will see you soon:) Lane Priest

"Great end to a good ride"

4
30/06/2016

Nice hotel, newer, clean and well run. Breakfast was a gong show, but the hotel was full, as its the nicest in town. Not close to downtown though. Wifi is miserable, I measured it at .09mbps. New hotel, why not put in decent wifi. Really. No hope of watching Netflix. Pool is small and indoor. Hot tub was fine. Get dinner at Breadline in town. Awesome.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Keithp5436, Happy to hear that you enjoyed your stay with us. Our apologies for the wifi not exceeding your expectations we are currently in between providers. Hope you have a wonderful day, Lane Priest

"Reunion"

4
27/06/2016

We found this place to be like a jewel in the desert. We loved the pool and hot tub. Breakfast was a bit chaotic, but due to to the overall volume of people there they did great. It's great to relax after a long day with relatives.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Latonnia R, We are so happy you decided to give our hotel a shot! Our apologies about breakfast we have new omelet machines so we are still trying to work the kinks out. We are delighted to hear that you enjoyed your stay and look forward to your return. Have a good day, Lane Priest

"great place"

5
25/06/2016

We stayed at many Best western hotels over the years this one is certainly amongst the top 3 we have been at, great service very cleans and a really good complimentary breakfast. Omak is a neat little town to explore.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Daniel, Thank you for choosing to stay with us! We appreciate your business as well as your positive feedback. Have a good day, Lane Priest

"Omak, WA review"

5
22/06/2016

The Hotel and staff are great. I did have one night the room was not cleaned and several a garbage can was not emptied. The pool and sauna were not operating Sunday. We like the location that is close to all food sources and easy to drive to from where I am working.

OmakPeppertree, Front Office Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Joel L, Thanks for staying with us and we appreciate your business. I would extend my sincerest apologies for any inconveniences that the pool may have caused. We look forward to your next visit. Thank you , Richie Perez

"Great service hotel"

4
21/06/2016

This is a standard BW + hotel. Recent construction and very clean. 5 stars for the service and friendly staff. The breakfast room is big and modern. The breakfast is full, hot and cold choices. They sale items like water bottles, wine and beer (a nice plus). The only down side is the choices of restaurants if you do not want to drive someplace. I recommend this establishment.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Wanderer2003, We are happy to hear that you enjoy our property! We appreciate the feedback and hope to see you again in the not-so-distant future. Have a good day, Lane Priest

"Clean, comfortable, convenient"

4
20/06/2016

Easy access to shops and businesses makes this Best Western Plus a must for any business traveler (or other). Friendly, helpful staff were attentive to any questions/concerns. They had offered 2 free wine vouchers upon arrival at my last stay there, but have discontinued that unfortunately. For beer drinkers, they offer $1 beer cans, but that's it. No cookies were offered either so if you have an evening sweet tooth, byo cookies.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Patricia, Thank you for choosing to stay with us! We are happy you enjoyed your stay. Did you happen to stop in at our Gift Shop? We have all the necessities to satisfy any sweet tooth! Maybe next time. Hope you have a wonderful day, Lane Priest

"Newer clean and nice hotel- but"

4
18/06/2016

I booked this hotel through hotels.com which I am finding out is a mistake. When I booked it online a while back the hotels.com listed it as having a bathtub. When we checked into the room it did NOT have a bathtub ADA shower only. We went back to the desk and I showed staff a picture I had taken of the listing on hotels.com which shows "bathtub". I took this picture as I have had this problem before with hotels.com bookings in Best Western. The clerk gave us another room but it was 2 queens instead of one King but...it did have a bathtub which my wife requires. The rooms are large, modern and clean and the mattress was wonderful -firm. The pool area is nice and the hot tub was wonderful. Breakfast was a bit of a problem as there was a lineup of 5-6 people waiting for the omelet and waffle machines. Also, the price for this hotel was a bit high. With taxes it came to over $140 - not exactly budget. I am not sure if I am supposed to be mad at Best Western or hotels.com...or both about the advertised bathtub. This same problem has happened 4 other times I can remember. I could not get the wifi to work after multiple attempts. I would connect then dump me within a minute. I gave up and used the marginal 3G of the area

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello therealsherlock, Sorry for all of the confusion! The only rooms we offer with bathtubs are double queens so I have no idea why hotels.com would be offering a single King room with a bathtub because it doesn't exist at our property. Thank you for bringing it to our attention though I appreciate it! To prevent any kind of confusion in the future call us directly and we will honor any rate that you can find through a third party. Hope you have a wonderful day, Lane Priest

"Best Best Western"

5
10/06/2016

This is a new facility and was absolutely perfect. I'm just sorry that we were only staying 1 night. For breakfast, you could even make yourself an omelet - never seen that one before. I would definitely recommend this as THE PLACE to stay in Omak, WA.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Anita W, Thank you for your positive review! Our omelet machines are fairly new so i am happy to hear that you enjoyed them. Hope to see you in the not-so-distant future. Hope you have an amazing day, Lane Priest

"A Welcome Oasis in OMAK"

5
09/06/2016

Omak, WA isn't a big place. There's not a lot of options. Thankfully, the Peppertree Inn is a GREAT place to stay. Easy to get to, close to several options for food, quiet, clean and decent sized rooms, reasonably comfortable beds, a great pool for kids that's open 24 hours (kids hours are 7am to 10pm), and more. The breakfast was great, and there was ample room to find a place to sit. The staff was very friendly and helpful... over all, it was a great experience. Next year, we know where we are staying.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Jim B, We were delighted to hear that you enjoyed your stay with us. We do our best to assure that every guest has the most easy-going, convenient stay as possible. We are looking forward to your return. Have a wonderful day, Lane Priest

"Best Western Plus Peppertree Inn at Omak, Wa."

5
05/06/2016

The Best Hotel in Okanagan County. If you are looking for a goods nights rest this is your place. The Beds are to die for. Very clean and the people that work here are the best. They go out of there way to make sure you are happy with your stay.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello GGCSeattle, Thank you for your kind reviews! Happy to hear we met all of your expectations. We appreciate your business and you positive feedback. Have a good day, Lane Priest

"Best of Best Western"

5
04/06/2016

This was our first stay at this motel as we had stayed at the Omak Inn next door on our last overnight trip to the Omak/Okanogan area. The Best Western is newer and shows it well. Rooms are comfortable, clean and the staff was very friendly and helpful. Will stay there again!

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Bruce, Thank you for choosing to stay with us, we appreciate your business and hope to see you again soon. Have a wonderful day, Lane Priest

"Road trip"

4
01/06/2016

We stayed here on route for a loop through Canada. As we have come to expect Bestwestern plus hotels are clean comfortable and affordable. This hotel did not disappoint us. The staff were great and informative. It is a bit out of downtown but there is a great little Mexican restaurant close by named El Portal. They don't have tonic and gin and club soda?? The food was very good and would go here again. No night time cookies and milk and the breakfast was average....

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Stang698, We were delighted to hear that you enjoyed your stay! Glad you enjoyed El Portal and hope to see you again soon. Have a nice day, Lane Priest

"Omak Best Western - Very Good Choice"

4
31/05/2016

The stay was great. The staff was very helpful, the accommodations were fine and the location was just what I wanted. The breakfast was a little lacking, just because I didn't want to cook my own omelet or my own pancakes. Other than that, it was great. I would highly recommend it to anyone visiting Omak.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello SallysV696OV, We appreciate your business and we were sorry to hear that our breakfast failed to meet your standards. We do hope you give us another chance to exceed your expectations. Have a nice day, Lane Priest

"Best western experience"

5
31/05/2016

Staff was very helpful and pleasant. The rooms were very comfortable and clean. We slept very well on comfortable beds. Good places to eat close by.If you like to gamble there is a nice casino (twelve tribes) within five minutes. Free shuttle available on call.The continental breakfast was better than your average one. I would definitely recommend this place as a very good facility for cost ,comfort and value.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Pat-R, Thank you choosing to stay with us! We hope to see you again soon, Lane Priest

"Over Priced for the area..."

3
31/05/2016

Hotel is nice enough, but is more expensive than other options in the region. Continental breakfast was pretty awful. Too many people wanting an omelette (only protein option offered) for the limited cooking equipment. Wait time was unreasonable and should be reconsidered. Not a bad hotel, just expensive and I would think about breakfast elsewhere...

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Joe M, Sorry to hear we didn't meet your expectations with our breakfast options. Our omelette machines are fairly new so we are still working out the kinks with wait times/lines etc. We appreciate your business and hope you decide to give our hotel another chance. Have a wonderful day, Lane Priest

"OMAK BEST WESTERN"

5
27/05/2016

Nice place, Clean newly constructed. Décor is nice modern with High Ceilings. Amazingly quiet considering it's proximity to US 97. Breakfast has nice variety and amazingly fast DIY omelets. Staff has always been most friendly. I have stayed at this facility dozens of times and has always been first class accommodations. Close proximity to shopping and restaurants, easy access to major highways.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Kerrmagnolia1, Our Omelet machines are fairly new, so i am excited to hear that you enjoyed them! Hope you have a wonderful day, Lane Priest

"Comfort, Style, Cleanliness"

5
27/05/2016

This hotel has the best staff! They are all very cordial, accommodating, and efficient. I've never had a bad experience with staff here. Accommodations are comfortable, quiet, and conducive to a good night's rest.

"I Love this Hotel"

5
22/05/2016

Have stayed here a few times. Always have a very good stay. The staff at the front desk, housekeeping and the breakfast people are all very nice and aim to please. Beds are comfy, lines and towels are great. Set up the room with the sinks in the main area of the room not ideal for my personal choice but I everything else is perfect. I highly recommend this this hotel for stays in Omak!

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello MissyGryphon, We were delighted to hear that you enjoy our hotel! We hope to see you again soon! Have a wonderful day, Lane Priest

"If in Omak"

4
20/05/2016

If you find a reason to stop in Omak, WA this is the place. Small community but very find hotel. Good breakfast and obviously a well run business right on US 97. Also, next to all you need a Safeway, fast food and gas. Scenery in area is beautiful and drive south on US 97 terrific.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Larry and Maureen, Thank you for staying with us! We are happy to hear that you enjoyed the convenience of our location. Have a wonderful day, Lane Priest

"Omak, WA trip"

4
19/05/2016

Working in the area. This hotel was very good, even though it was farther to the job than other hotels I have stayed at. Everything was clean, staff was very good. I would definitely stay there again whether working or not. It is a very good location near restaurants, convenience stores etc

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Cathy B, We were delighted to hear that you enjoyed your stay with us. We hope to see you again soon. Have a wonderful day, Lane Priest

"Dog Friendly"

4
19/05/2016

We were traveling with our dog, and Best Western staff was very helpful. There was no extra fee and he was allowed in the halls with us. We will definitely be staying here again. Very close to the main highway.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Marvin, I am glad you enjoyed your stay with us! We do our best to make our hotel convenient for ALL travelers. Have a nice day, Lane Priest

"Nice Place"

5
06/05/2016

We had booked the hotel from New Zealand and were pleasantly surprised how easy it was to find. Everything about the hotel was excellent with a very acceptable breakfast and a very nice room. The staff were really great. It was also close to a very acceptable restaurant where we had dinner.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello MichaelwI5786VY, Thank you for choosing to stay with us! We appreciate your business and you positive review. We're happy you enjoyed your stay and hope to see you soon. Have a nice day, Lane Priest

"Very nice stay in Omak"

4
02/05/2016

Great hotel centrally located for our three day exploring trip. This hotel lives up to Best Western's "Plus" category. Staff was very friendly and accommodating; the hotel was very clean and quiet. Would definitely stay again.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Marc, Thank you for choosing to stay with us! We appreciate your business and your positive reviews. We are delighted to hear you enjoyed your stay and hope to see you again in the not to distant future. Have a nice day, Lane Priest

"Lock up Belongings"

2
02/05/2016

Make sure you take your stuff with you. Any items left will not be turned in. Make sure to ask for service, as they will not provide it. Something is usually broken, the hot tub or washing machine. Don't even try to contact corporate, they are the worst! Horrible non-English speaking agents with no sense of customer service. Also, I checked out and was informed later in the afternoon I need to stay in town for another night by my boss. When I asked to check-in again, they quickly set me up, however placed me in my old room, which had yet to be serviced. Mind you five or so hours had gone by at this point.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Caitlin, On behalf of our entire staff here at the Peppertree we would like to apologize that we didn't meet your expectations during stay. Have a wonderful day, Lane Priest

"Good value hotel"

4
01/05/2016

The Peppertree in Omak is good value. I had a room that suited my needs. The hotel in general is very pleasing and I would stay there again. The staff was very nice. My overall experience with this Best Western was very good.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Thank you for choosing to stay with us, we appreciate you business as well as your positive reviews. Hope to see you again soon. Have a wonderful day, Lane Priest

"Peppertree Inn Omak Wa"

5
26/04/2016

Excellent Hotel. We enjoyed our stay and the convenience of the hotel. The breakfast was great and the staff very helpful and friendly! The pool and hot tub were great as well. I would recommend this hotel to people wishing to stay in Omak. We would definitely stay here again!

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Angelina, Thank you for staying with us! We appreciate you positive feedback and would be so excited for you to send some of your friends to stay with us. Have a wonderful day, Lane Priest

"Hospitality Plus"

5
25/04/2016

The Peppertree Inn in Omak, Washington provides a traveler with all of the best one can anticipate when one is away from home. Modern, neat, and clean with great personnel who are friendly and efficient in all aspects of your stay. The breakfast was great and you must try the new omelet machine....yummm.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Larry, Thank you for choosing to stay with us, we appreciate your business. We are thrilled that you enjoyed your stay with us and hope to see you soon. Thank you, Lane Priest

"Best Hotel in Omak!"

5
23/04/2016

I stay here weekly, one or two nights each week, and this hotel is clean, comfortable, and has great customer service. The front-desk staff are efficient, friendly, and accommodating. The omelet breakfasts are wonderful and a great way to start the day!

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Terri! Thank you for putting up with us all of this time=) We love having you around! See you soon, Lane Priest

"Fantastic Hotel!!!"

5
16/04/2016

I have been staying at this hotel every other week for a year. The hotel staff are amazing! Extremely courteous. They usually have me pre-checked in with my room key and paperwork ready to go when I walk through the door! Amazing place to stay!

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello 503trishas, Thank you for choosing to stay with us I am delighted to hear that you enjoy our property and our amenities. We appreciate your business and your positive reviews. Have a wonderful day, Lane Priest

"Highly Recommend"

5
11/04/2016

My family and I host a bowling tourney at Omak, WA and stay here each year. Once again, we were very satisfied with everything from service to the pool and breakfast! It's a very nice, clean place with free wifi, the breakfast has plenty of options for kids/adults and the pool is open 24 hrs.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Stacie P, Thank you for staying with us. It was nice getting to talk with you that little bit. Happy you enjoyed your stay, come back and see us soon!!:) Lane Priest

"Big Room and Good Breakfast"

4
10/04/2016

We were delighted with our large, well-equipped room and the above-average breakfast that included made-to-order omelets. The only problem we had on our stay was that the manager could not provide us with a list of the TV channels available in our room, and the "guide" on the TV was not working. I have stayed in many hundreds of hotels, but this is the first time in one where the manager of the hotel did not know what TV channels he was offering his guests.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Wonderfulworld, Thank you for choosing to stay with us, we appreciate your business. Apologies that the television did not meet your expectations. Hope to see you in the future, Lane Priest

"April stay"

4
10/04/2016

Facility was very good, staff courteous but sometimes forgetful. Pool was clean and had many features for the elderly. Parking was adequate and convenient. Easy access to local community. Quiet and well kept premises. Room was spacious, had desk, couch, small refrigerator. and micro-wave.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Gary, Thank you for choosing to stay with us we appreciate your business and your positive reviews. We are happy that you enjoyed your stay and hope to see you in the future. Have a nice day, Lane Priest

"Excellent"

4
09/04/2016

Good value for the cost. Had a one-bedroom suite which was updated and roomy. Great to have the separate bedroom with separate AC and TV for the second bed. Nice living area and desk. Big, well cared for pool area and good breakfast.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Shaqthom, Thank you for choosing to stay with us! We appreciate your business and your positive feedback and hope to see you in the future. Have a nice day, Lane Priest

"Best Western drinking Party"

2
08/04/2016

Some bedding was dirty, food smashed on wall above sofa, no response to getting help to clean it up. Had to go get own clean sheets. Adults with cooler of beer allowed into the pool/hot tub area. Staff did nothing about the hot tub drinking party. Had to clean up used tissue from around sofa bed by using plastic liner for ice bucket as a glove. Not what I had planned for a spring break trip for my grandchildren. Love Best Western. Not this one.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Wenonah G, I am sorry that we didn't meet your expectations. As the assistant manager I do apologize about your experience. I wasn't made aware of any of these problems and if I would have I would have did everything in my power to make things right for you. We hope you give us another chance to provide you with superior customer service. Have a wonderful day, Lane Priest

"Great Rooms"

5
07/04/2016

Great place to stay - queen rooms are very spacious with nice amenities such as double sinks. Nice decor - clean & modern. Quiet hotel and convenient location on the highway. Great breakfast including omelet maker, waffle maker, oatmeal. We plan our trip to stay here on our way home from Arizona.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Debbie S, Thank you for choosing to stay with us! We appreciate your business and your positive feedback. We hope to see you soon! Lane Priest

"Great place to stay!"

5
05/04/2016

We love staying at the Best Western in Omak. It is a fairly new building with good working amenities (internet, pool and fitness centre). The food is fresh and there is a good variety of choices that ranges from omelettes with fresh toppings, waffles, breads, cereals, juices, milk and hot beverages.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello James, I am so pleased to hear that you enjoyed your stay with us and hope to see you in the future!! Have a wonderful day, Lane Priest

"A good place to rest and relax"

5
04/04/2016

Very good clean and secure place to rest after a long day of travelling and shopping, Restaurant very close by and all amenities right there at the hotel. Great value for the price! Shopping was a short walk as well and there was great variety in the places to shop. The staff was very knowledgeable about the area and what it offered.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Laurie R, Thank you for choosing to stay with us. We appreciate your business and your kind review. I am happy that you enjoyed your stay and hope to see you in the future! Have a nice day, Lane Priest

"Fantabulous"

5
28/03/2016

This is one of the best hotels I have stayed in on the planet. The staff was amazing, the room was exceptional. The vacant lot beside the hotel was perfect for my pooch to do a little run and conduct his morning business as it were without inconveniencing anyone else. The omelettes, waffles, hash browns and coffee were scrumptralescent. Kitchen and front office staff were amazing. Both the evening crew and the morning crew were professional and understanding. A place to stay for sure.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Allan W, Thank your for choosing to stay with us we were more than happy to accommodate! I am so delighted to hear that you enjoyed your stay along with our amenities. We appreciate your business as well as your wonderful reviews. Thank you, Have a wonderful day, Lane Priest

"Home Away From Home...."

5
18/03/2016

The Peppertree in Omak, WA, is the best hotel in town! Love the comfort and quiet atmosphere. The omelet breakfasts are wonderful! Customer service is the best in town at this hotel! The staff are accommodating, friendly, and efficient.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Thank you Terri, you're the best!

"Great newly decorated hotel"

5
14/03/2016

We used to stay at the Omak Inn on our way back from the south, but it was getting run down, so we tried the Peppertree Inn for a change and it was very well worth it. Excellent room, internet service, TV, and a very complete breakfast bar included. No complaints at all!

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Michael, Thank you for choosing to stay with us. We appreciate your business and your positive reviews. I am happy that you enjoyed your stay and look forward to seeing you in the future. Have a nice day, Lane Priest

"Great Stay"

5
13/03/2016

I recommend the Peppertree Inn at Omak. It was clean and had great amenities. The beds are comfortable and there are plenty of pillows. Although we didn't go to breakfast, they offer more than just a continental breakfast. It was easy to get to and near other services. I would stay there again when we're staying in the area.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Leann, Thank you for choosing to stay with us we appreciate your business and your positive reviews. I am very happy that you enjoyed your stay along with our amenities. Have a wonderful day, Lane Priest

"First Class"

5
06/03/2016

On our four-night journey from our snowbird winter, Omak Best Western provided our best night's sleep. Good bed and bedding, restaurant nearby, HD TV, great breakfast just down the hall, HVAC that was quiet and efficient.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Roy, Thank you for choosing to stay with us. I am very happy to hear that you enjoyed your stay along with our amenities. We appreciate your business and hope to see you in the not to distant future. Have a wonderful day, Lane Priest

"Well Done"

4
06/03/2016

Spent two nights at the Peppertree. Very welcoming in both the ambiance and the staff. They have a complimentary happy hour of free wine, beer and popcorn. "Republic beer" would not win any awards but the price was right. Breakfast was well done. Staff was very pleasant. I would stay here again.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Donald, Thank you for choosing to stay with us. We appreciate your business and your positive feedback! I am delighted to hear that you enjoyed our happy hour and look forward to your return. Have a nice day, Lane Priest

"nice clean hotel"

5
29/02/2016

rooms are updated , nice hotel with a great breakfast that had fruit, pancake maker, make your own omelet. Safeway jc penneys, walmart and restaurants right next to it. stayed for a volleyball tournament

OmakPeppertree, General Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Stephanie, Thank you for choosing to stay with us we appreciate your business and your positive reviews. I am very happy that you enjoyed your stay. I hope the volleyball tournament went well. Have a nice day, Lane Priest

"Quality location"

4
29/02/2016

This hotel was clean and the staff was friendly and professional. Great breakfast options...I especially enjoyed the make-your-own omelette bar! We had a little bit of trouble with getting the correct room, but the hotel staff fixed the problem fairly quick.

OmakPeppertree, General Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Elisia, Thank you for choosing to stay with us we appreciate your business. I am happy you liked the omelette bar its brand new! I look forward to seeing you in the future. Have a nice day, Lane Priest

"hotel accomodations"

4
29/02/2016

this hotel has great accommodation clean modern, has a pool if you have children also hot tub and exercise room the location is by several restaurants and a small shopping centre as well wal mart is across the street also churches s=close by who may want to attend and a great breakfast and even a small fridge that you can purchase a microwave meal as well as some beer and wine . the rooms have a small fridge and microwave for your own convience great stay overall overall

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Dannyj, Thank you for choosing to stay with us, we appreciate your business! I am delighted to hear that you enjoyed your stay along with all of our amenities. Looking forward to your return. Have a nice day, Lane Priest

"Kudo's to BW Peppertree Inn"

5
26/02/2016

This Best Western gets my 5 stars!!! From the checking in process with a very nice Best Western gentleman, to an excellent room with a great bed and awesome pillows, great shower, and then to top it off, it had THE best free breakfast that I have ever had in any hotel - it had very tasty omelets & shoestring hash browns (my favourite)!!!! And not only that - between 5 & 7 p.m. is happy hour, and you get a voucher for 2 free drinks!!! Wow! I would stay here again in a heartbeat! Thanks Peppertree Inn!

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Michelle, Thank you for choosing to stay with us! We appreciate your business and your positive reviews. I am glad you enjoyed our amenities and we hope to see you back soon. Have a wonderful day, Lane Priest

"A Great Stay in Okanogan County"

5
22/02/2016

The Best Western PLUS Peppertree Inn at Omak, Washington is a very nice newer property and an excellent value for the price. The room was nicely furnished, quiet, and very clean with fridge and microwave, coffee maker, etc. The breakfast was one of the best I have had in hundreds of similar locales, very clean environment, and fresh ingredients, even included a make it yourself omelette station. I highly recommend!

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Don, Thank you for staying with us we appreciate your business and your positive feedback! I am very happy that you enjoyed your stay and hope to see you in the future. Have a wonderful day, Lane Priest

"Above expectations"

5
13/02/2016

Everything about my stay was above expectations. The room was clean and not missing any key items. The bed was perfect and I had the best night sleep. It was very quiet in the room. Breakfast was very good and I really enjoyed the omelet. The staff were all very friendly. I wish I could have stayed longer.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Janice, Thank you for choosing to stay with us. I am very glad you enjoyed your stay and we hope to see you soon. Have a wonderful day, Lane Priest

"Great comfort!"

5
12/02/2016

I stay here every week and customer service is fantastic. It is extremely comfortable and clean; breakfast is always great! Staff is efficient, friendly, and accommodating. The hotel is very quiet; always a wonderful stay! Pool and spa are nice, as well.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Thank you Terri! We love having you and enjoy your company every Wednesday! We'll see you soon Have a great day, Lane Priest

"Quality, visually appealing hotel."

4
10/02/2016

Nicely decorated in earth tones with quality furniture. Quality equipment in fitness center although no dumbbells. Small pool but a hot tub. Shower with sliding glass doors, only one of which moves so you have to reach past the cold or hot shower water to adjust temperature; bad design they're starting to change. Breakfast includes a machine to make your own omelette; having seen that before; similar to the waffle makers.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello, Thank you for choosing to stay with us. We appreciate your business and your recommendations. I am glad you enjoyed your stay and hope to see you in the future. Have a nice day, Lane Priest

"Wonderful hotel!"

5
02/02/2016

We have stayed here several times, and always find this hotel to be very consistent. The staff is extremely friendly and accommodating, and have provided us with information about the area that has been truthful and helpful. The rooms are fresh, clean and inviting, and the rooms in the new wing are fantastic. We used the pool and the hot tub, and both were good. Also, the laundry room came in handy. The lobby is clean and inviting. Breakfast was very good...much more than just a continental breakfast. We will definitely keep coming back, and would highly recommend it to anyone.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Carol, Thank you for staying with us! We appreciate your feedback and your positive feedback. I am glad you enjoyed your stay and hope to see you in the future! Have a wonderful day, Lane Priest

"Prefered Place To Stay in Omak"

5
28/01/2016

Of the hotels in Omak I would recommend the Peppertree over them all. The grounds are very nice and the hotel is updated and clean. You will find a very nice swimming pool, hot tub and exercise room. We enjoyed the evening reception they offered with beer, wine, pop and light snacks. They have a "little" store so you can purchase candy, beer, wine, food produces. You will find the rooms very well furnished to make your stay very comfortable. We like staying on the upper floor to and to a more enjoyable stay. You will also find the staff to be very welcoming and friendly. You will have a very good breakfast selection in the morning.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello, thank you for choosing to stay with us! I am very happy that you enjoyed your stay. We appreciate your business and your positive feedback! We hope to see you soon. Have a wonderful day! Lane Priest

"Very nice place."

5
25/01/2016

I expect clean and quiet, and I got it. I expect friendly and efficient service, and I got even more than I would expect - super nice folks at the desk. I expect a nice bed, and I slept like a log. And I really appreciate a shower that works - got that too. Bonus points - the omelette maker in the breakfast was fun. Oh, and they have a little fridge at the lobby desk with $2.50 beers - perfect!

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello, Thank you for the positive feedback we definitely appreciate it. The omelet makers are brand new so I am glad you enjoyed them. We hope to see your return in the future. Have a nice day, Lane Priest

"Great Place to stay"

5
24/01/2016

Comfortable rooms and a good selection of breakfast items at no additional charge. Friendly service and a great staff! Did have a couple of concerns in regard to the "High Speed" internet - in that it wasn't High Speed and was inadvertently logged off periodically.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Daniel, I am very glad that you enjoyed your stay with us here in Omak and apologize that the internet speed wasn't up to your standards. I hope to see you again in the future. Have a nice day, Lane Priest

"Incredibly Helpful Staff"

5
06/01/2016

Ashley was extremely helpful at the front desk. Due to bad weather, we were forced to stop in Omak and, in turn, unable to keep our reservation at the Spokane Airport Peppertree for that night. Ashley spoke to the manager and canceled that reservation without penalty. We were so impressed with the staff and management that we changed our plans the next week and, instead of driving directly to Spokane, stayed overnight in Omak. Thanks very much for the outstanding service!!!

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello William, I am so glad that you enjoyed your stay with us. I am happy that you enjoyed Ashley's customer service, she is great! I do hope that we see you back soon! Have a wonderful day. Lane Priest

"Quiet Place Next to Airport"

5
04/01/2016

This place had an excellent location next to the Spokane Airport. Despite all the activity and businesses around the hotel, it was really quiet. The room was updated and very comfortable. The staff was friendly.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Vanessa, I do believe you stayed at our sister location in Spokane but I am very glad you enjoyed your stay! Have a wonderful day! Lane Priest

"Quiet stay during the Christmas Holiday"

4
02/01/2016

Nice, quiet, clean room on the 4th floor. Friendly staff. Basic, limited breakfast but it does the trick. If you avoid gluten or have allergies, make sure to bring your own breakfast. There is a microwave and fridge for creating breakfasts and snacks. Housekeeping was gone after 1pm so don't forget to take your sign off the door.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Heather, Thank you for choosing to stay with us! I am glad that you enjoyed your stay and hope to see you in the future. Best Wishes in the new year, Lane Priest

"Best Western at Omack"

4
02/01/2016

Friendly staff, clean facility, breakfast was good and easy to find. I was on business and the restaurant close to the Best Western had good food and a large table to lay out papers and lap top communitors on to look up information. Parking was available for the people who I did business with.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hi Don, Thank you for your business, I am glad you enjoyed your stay and hope to see you again in the future. Best wishes in the new year, Lane Priest

"Extended Stay"

3
20/12/2015

My only complaint is with housekeeping. It's unfortunate when my entire experience staying here was clouded by poor service, not consistently changing linens or moping the floors and having an item stolen from my room. Front desk staff were always helpful and made aware of the situation. They go above and beyond to listen and respond appropriately. Breakfast is awesome and Rebecca and Peyton work very hard to make it enjoyable for everyone. Suggestions include--offering ham or sausage as a side item, bananas, and granola.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hi Jackie, I send my sincerest apologies from the entire team here at the Peppertree. I was not informed of any thievery but I am deeply sorry, that is absolutely unacceptable and I do hope that you decide to give our property another chance to make things right. Best Wishes in the new year, Lane Priest

"The Best in Omak"

5
07/12/2015

This modern, stylish Best Western outpost greatly exceeds all other accommodations in the Omak area. Additionally, the staff cannot be beat! I travel through the area regularly and no longer even consider other options.

OmakPeppertree, Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello, Thanks for the positive feedback! We definitely appreciate your business and hope to see you back in the future. -Lane Priest

"Great new rooms"

5
30/11/2015

We stayed in a brand new room on the 4th floor. It was clean, well decorated, and quiet. One night was all we stayed, but the layout would have worked for a much longer stay if we needed it. Breakfast was ok, but not nearly as many choices as some of the other Best Westerns have. We'll certainly be staying here again next time we're in town.

OmakPeppertree, General Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hi. Thank you for your feedback. We did just add 40 brand new rooms to our hotel. I'm very glad you enjoyed staying in it. Everyone is as well! Hope you had a safe trip home. Jesse Morales

"Good Night's Sleep in Excellant Accomodation"

5
17/11/2015

Room we stayed in was comfortable and roomy. The bed was comfortable and the décor was fabulous. The Staff were professional friendly and helpful and thought of everything. There was a definite PRIDE in the employees. The room even had paper plates and plastic utensils which I appreciated for in room snack late at night. The breakfast was superior for BW's usually good Breakfast. Good Wi-Fi reception.

OmakPeppertree, Front Office Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Thanks for staying with us I am glad you enjoyed our property and our amenities we offer. We appreciate your feedback and hope to see you in the future. Happy Holidays, Lane P.

"November 11 business week"

5
16/11/2015

Hotel was excellent! Would recommend this Hotel to everyone. Service offered and received was right on! Looking for a comfortable and clean stay - this is it! Will stay on all my next trips. Know the Hotel is fairly new - great place to locate as area is low in accomadations.

OmakPeppertree, Front Office Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Ron, Thank you for choosing to stay with us and I am glad you enjoyed your experience at our hotel. We appreciate your positive feedback and hope to see you back in the future. Happy Holidays, Lane P.

"Nice stay"

5
07/11/2015

Really appreciated being allowed to have our elderly dog stay in our room. Very nice new feel to the hotel. Excellent breakfast. Quiet and comfortable. Nice pool and hot tub. Close to shopping and places to eat.

OmakPeppertree, Front Office Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Anne, Thank you for choosing to stay with us! I am glad you enjoyed your stay. We try to be accommodating as possible. We appreciate your feedback and hope to see you in the future. Happy Holidays to you, Lane P.

"Dog barking in the room next to me all nite"

4
05/11/2015

Great clean nice place. Down fall is I could not sleep. There was a dog barking every 30nmins thru the nite. I will not stay here again because I could no sleep. It was also nice that they had a lounge that offered evening drinks to guests.

OmakPeppertree, Front Office Manager at BEST WESTERN PLUS Peppertree Inn at Omak, responded to this review
Hello Benjamin, From everybody here at the hotel I send my sincerest apologies. We do appreciate your business and your feedback. I hope you will give our property another chance to provide you with the experience you deserve. We only allow Dogs on our 1st and 2nd floors so if you decide to stay with us again we can put you on the 4th floor away from the dog friendly floors. Happy Holidays to you, Lane P.

"Great place, Great price"

4
30/10/2015

We just spent one night here and it was a check in late and leave kind of late visit. We did have our dog and this place was very dog friendly. I often worry that we will get a gross room because we have a dog and that did not happen here. We were on the ground floor but that was a good thing. The bed was comfortable and the free breakfast was good. The price was great at about $89/night, no extra charge for the dog. But they did ask us to sign that we would not take the dog in the pool or the breakfast room. Easily done for us but I had to laugh about that because you know when they ask you to sign that you won't do something it is because someone has done it, no matter how ridiculous it is.

"This Hotel Hits the Mark"

5
23/10/2015

This newly renovated (with new wing) BW hotel is great; clean, new, spacious, modern, crisp, and with a fresh color scheme. The breakfast room was equally spacious and the free breakfast good. Everything was a little different; happy hour, breakfast burritos, bright decor, all new materials, a very UP feeling. And this will sound silly, but the most remarkable carpet. The staff was well picked: naturally kind, warm, intelligent, helpful people. Everything was clean, clean, clean - which in a traveler's book is gold.

"Visit"

5
21/10/2015

Very quiet and staff very friendly. Room was spacious, and the hotel offered many amenities. Close to restaurant and easy access from highway. Would highly recommend and definitely stay at this location. Price was very reasonable.

"Nice room with nice complimentary breakfast"

4
19/10/2015

We stayed here just one night while looking around the area. We were up on the 4th floor. Our room was very nice and clean. They have a complimentary breakfast with made to order omelets, Also included hashbrowns, waffles, toast, bagels, donuts, fruit, hot/cold cereals etc.

"Nice Hotel with great service"

4
15/10/2015

I have stayed here many times for business and the rooms are clean with great hotel staff! The location is not in a busy area so its easy to get into and out of this hotel. Its the best hotel in Omak!

"Awesome, beautiful hotel!"

5
14/10/2015

Nice and clean, new, great pool and hot tub, great happy hour! Nice breakfast. Rooms are really nice and roomy. Staff is all very nice and I would definetely stay again. Nice fitness center, pool and sauna.

"Recruitment trip"

5
09/10/2015

The hotel was nice and welcoming overall, i would stay there in future visits personal or business. the weight room was nice and clean but having additional equipment would have been nicer. i like the fact that the pool and the hot tub were available 24hrs

"Newer hotel; comfortable, nice location"

5
01/10/2015

This is a nice hotel at a reasonable price. Convenient to grocery store and restaurants. Good variety of breakfast choices (made to order omelets, hot cereal, decent coffee). I would have liked more options in the fitness room: free weights and bench, stability ball. There were a few cardio machines and a universal-type weight machine.

"Bring flashlights!"

4
28/09/2015

We liked nearly everything about this BW hotel except for room lighting. It was horrible! Too few lamps and too low wattages made for a dark experience. The hotel itself is very nice, the beds were comfortable, and the location is good. BTW, don't even think about eating anywhere else in Omak except for the Breadline Cafe. The rooms were otherwise just fine with adequate spaces, counter space, and luggage racks. The water was adequately hot and pressure was good. Breakfast was the usual BW hot and cold

"Sleep EZ"

4
28/09/2015

Traveling through, excellent choice and probbly the best inthe area. Great staff and the, made before your eyes, breakfast burritos were a real treat. Best hotel to stay before traveling into British columbia. worked great for us as we finished golf and hotel was on the way to more golf just over the border.

"Great experience"

5
28/09/2015

Excellent stay. TV channels poor selections remote did not work properly.Do not like paperless checkout receipt. Hallway signage regarding locations way too small. Great location,very clean, excellent breakfast,great staff,rooms clean.

"Best Western Peppertree Omak, WA"

5
21/09/2015

I would have no problem staying at Best Western Peppertree property again. The location is about 2.5km from downtown and is walking distance to Safeway, JC Penny, Wal-Mart and others. The property is clean and the staff very friendly. The amenities are great, breakfast is your basic continental fare. We went for an overnight in Omak (never been) to find some good Mexican food (Rancho Chicos). Locals recommended the Mexican restaurant close to the property because it's quiet and tasty, but we were looking for something a bit more lively and were not disappointed.