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Best Western Plus Merritt Hotel, Merritt

5.0/5  - basé sur 148 notations.
3969 Crawford Avenue, V1K 1C4, Merritt, Canada - visualizzare mappa

Il nuovissimo Best Western Plus Merritt Hotel, con le sue 83 camere, è la struttura ricettiva più nuova, grande e moderna di Merritt. Colazione completa gratuita, centro fitness, servizio di lavanderia, business center e una sala meeting in grado di ospitare fino a 65 persone. Sono disponibili stazioni Tesla per la ricarica di autovetture elettriche. Ampio parcheggio per pullman o veicoli più grandi. Tutte le camere sono dotate di accesso a Internet ad alta velocità wireless e cablato, televisori LED da 43 pollici con film su richiesta e bollitore per tè e caffè da una tazza. Grazie alla grande varietà di ristoranti e bar situati nelle vicinanze, i nostri ospiti non dovranno mai allontanarsi troppo dall'hotel per gustare un ottimo pasto. Contatta l'hotel per verificare la disponibilità di camere in cui siano ammessi gli animali domestici.

Best Western Plus

Merritt Hotel

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Piscina coperta
    Piscina coperta
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Basato sul parere di 152 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
125
Molto buono
22
Nella media
2
Scarso
3
Pessimo
0
CONSULTARE I PARERI SU
Affari Affari
27
Da solo Da solo
4
In coppia In coppia
43
In famiglia In famiglia
59
Viaggio con amici Viaggio con amici
16
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Great value"

5
11/07/2018

Stayed here on our road-trip through the Rockies. Nice spacy room for my whole family of five. Good breakfast an a very friendly staff. Also enjoyed a swim in the pool in the morning. The kids really enjoyed it. Right off the highway. Great value!

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Pairing value with quality is a balance we feel Best Western has achieved. Our spacious public areas such as the pool, gym and breakfast areas have proven themselves a huge hit. While you are relaxing in your spacious guest room you can enjoy the views that are offered of the Nicola Valley. Thank you for coming in and we look forward to seeing you again.

"Business layover"

5
11/07/2018

Great property. Easy and efficient checkin and Express check out. Great rooms; nicely appointed. Awesome bed and pillows, fridge and microwave topped it off. Quiet which was appreciated being so close to the main highway. The breakfast is pretty good; both warm and cold foods. A one minute walk to Boston Pizza; a two minute drive to a variety of other eating establishments.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. This property is set to accommodate a variety of clientele. Whether it is a corporate trip or a family vacation we will add a positive note to your travels. We are proud to offer quiet rooms with great location. We look forward to seeing you again!

"Great stop over"

5
10/07/2018

Great new facility, same great Best Western customer service. Immaculate new building just off the main highway. Within a minutes drive of all your major passing through stops ie. gas stations, food and Wal-Mart. Rooms are clean, large and modern. Breakfast is delicious and serviced in a wonderful sitting area. Pool with hot tub and a gym with all the equipment you'll need. I'll definitely be staying here again.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for review. We always love to hear from a loyal Best Western member! With a great location and a brand new building we offer our guests a quality accommodations at a great rate. A top notch breakfast program, private decks and many other amenities you need the Best Western Merritt Hotel is the right choice! See you again on your next trip!

"Well located, very helpful staff, immaculate room, great breakfast"

5
09/07/2018

This is a relatively new property situated on the east side of Merritt. Checkin staff very helpful with suggestions on where to eat locally (somewhat limited options in Merritt) but her recommendation was perfect. She also provided other helpful advice. And so pleasant was the check in lady she came over to our breakfast table the next morning just to ensure we were enjoying ourselves-which we were. Breakfast beautifully done, lots of choice, lovely large airy room. Hotel has swimming pool with lots of natural light..great on those winter days yet to come. And hotel price particularly affordable with book/pay in advance option.Room was immaculate with a view over the spectacular Nicola valley. We will definitely be back.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review! Staff and management have been working hard since opening to provide our guests with the experience they deserve. We are always more than happy to act as your guides to the community! With a spacious comfortable room and a diverse menu our breakfast program sets us apart from any property in the valley! We invite you back again to enjoy the beautiful valley views from your room along with all of the amenities the property has to offer! See you next time.

"Brand new facility"

5
06/07/2018

This is a new Best Western Plus and the amenities are great. Lovely room, well furnished and very pleasant friendly staff. The breakfast and the dining area are open, attractive with excellent food, served piping hot.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. We are very happy to hear you had a great experience at our property. The large spacious property is proving itself with our clients and our staff will consistently keep a high level of standard for them as well. We look forward to seeing you again soon!

"everything perfect"

5
01/07/2018

brand new hotel, everything is clean, smells good, eveything is new, the staff is courteous, the breakfast is common to this type of hotel , no surprise. this is no downtown area so it is quiet. restaurants nearby.

"very nice"

5
22/06/2018

very friendly staff from receptionist to breakfast waitress very clean as you would expect from this newly built hotel. Rooms lovely and a good choice at breakfast. Nothing much around I think Merritt is just a passing through place

"Wonderful place"

5
21/06/2018

I normally stay in either kamloops or kelowna but thought I'd give the bw in Merritt a try. Excellent property. Great staff. I was told the property has been open a year but it looks brand new. Well maintained. Large fitness, pool area and breakfast area. Comfortable beds and the rooms have all the amenities including a true freezer on the fridge. The only downside was the included breakfast which looks to have mainly processed breakfast items. This could be improved upon but an excellent place too stay.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. We are excited to hear Merritt was your choice and you enjoyed your stay with us! Providing a great breakfast experience is very important to us so your input is greatly appreciated. We understand some items paired with our bacon, sausage, eggs and fresh fruit are brought in. However, we are constantly changing and evolving to provide you with the best experience possible. Input such as yours helps us tremendously and we thank you for it. See you again soon!

"Perfect stay"

5
18/06/2018

This was our first time at this hotel and definitely not our last. We were traveling from the Cariboo to the South Okanagan. This is a very new hotel, handy to the highway, very quiet, big comfy rooms, friendly staff, awesome breakfast, very reasonable price, close parking, nice pool and big hot tub with not too much chemical. Only 1 1/2 hours from Kelowna, where everything costs twice as much! Oh, and a big sundeck on some rooms.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your 5 star review! Many travelers coming through the area are discovering exactly what you have - high quality accommodations at a great rate! We are very proud of this property and all it has to offer. The Best Western Plus Merritt Hotel boasts unique features, new rooms with great design and comfort and best of all the greatest staff in the valley! Thank you for visiting and see you on your next trip through.

"Sister's Roadtrip"

5
12/06/2018

My sister and I stayed at the BW Plus in Merritt after a meandering trip through the Douglas Lake road, before heading back to the coast. This is a terrific Best Western! The spacious room had a great view of the hills and though it was near the highway, we heard nothing even with the open window. The staff were all very welcoming and helpful. Breakfast was one of the best I've had and I use Best Western hotels almost exclusively. I will definitely be recommending this hotel.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. We are pleased to hear we could add a positive experience to your road trip! The Nicola Valley is a great place to visit and explore. While you are in the area the Best Western Plus will give you the restful stay we are known for time and time again! Thank you for staying with us and we look forward to seeing you soon!

"Excellent Stay! "

4
10/06/2018

My husband and I spent one night at this very comfortable hotel. Parking was well-lit and ample (car charging was available), reception was friendly, room was very clean and quiet. Breakfast was well above-average. We would definitely stay again.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review! We are so happy to hear your stay with us relaxing and the services provided by the property accommodated your needs. We will continue to strive for the best for our guests and look forward to seeing on your travels again!

"Loved our stay here"

5
09/06/2018

We really enjoyed this facility as a stop on our way home from Banff. The check in was easy. The room was large, clean, and had a view of the interesting little airport across the way. We couldn't hear, but we could see helicopters taking off in the morning, which was entertaining. The air conditioner worked really well. Just a nudge to the thermostat and the temp was perfect. The breakfast was really good. The coffee was just okay, even in their fancy lobby Keurig maker, but no problem. The staff was friendly. We liked this place so much that we hope we can come back and attend some naturalist tours, just so we have a chance to stay here again. Because of this facility, we may start using Best Western more often. Winner.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. We take great pride in the fact that the property has been built well and is providing the guests with the quality accommodations they deserve. All staff and management are trilled to hear that the property left such positive impression. Best Western is a great brand to travel with and you will not be let down. See you soon!

"Great choice for overnight stop"

5
07/06/2018

We stayed for 1 night on our way from Quadra Island to Jasper. New hotel , rooms couldn't be faulted. Got a great price on expedia. Only down side for us was that we were looking for an early start on Sunday morning but breakfast at weekend starts at 7. There were quite a few having coffee at 6.30 whilst I was loading the car.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Very encouraging to hear such feedback from a guest. We are glad to hear you enjoyed your stay. We continue to look at ways to increase a positive guest experience, breakfast start time change might be it. However, you are correct, we usually have 90% of the breakfast ready prior to our listed start times for our early risers to enjoy. Thank you for your input and we look forward to seeing you again.

"Top notch Best Western"

5
02/06/2018

This is one of the best Best Westerns we've stayed at during our extended vacation. Everyone from check-in staff to breakfast staff were friendly and helpful. Our had a great view. Breakfast choices included dried cranberries for your cereal and almond milk to top it off.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Our staff is delighted to hear they created such a positive experience during your stay! We have been trying hard at breakfast to get everyone started on the right foot and looks like we have accomplished our goal. See your soon!

"Windy location excellent service"

5
29/05/2018

The service here was great from the minute we walked in the door. We were well oriented to hotel facilities, breakfast was great (they cater to dairy and gluten free diets) and all of the staff were exceptionally friendly.

"Great hotel option in Merritt,BC"

5
29/05/2018

Stopped by at the last minute. Great welcome, good value and shiny new facilities! Excellent pool and hot tub and a good breakfast included. Perfect for en route across the Rockies or a central destination on its own.

"Quite place"

5
29/05/2018

After driving for hours, we pulled in for an overnight rest. The people were great and were informative of places to eat. The room was new, clean and quiet. There is a breakfast and ample seating area. We will be staying there again.

"Newly Opened"

4
27/05/2018

When we were driving to he coast we made our stop for the night Merritt. We didn't know where we were going to stay so we drove for a bit. We noticed the Best Western Plus had a now open sign so we went in to see what they had. The lady at check in was very kind and while they had no more king size rooms available they were able to fit us into a suite with a king sized bed. That was lovely. The breakfast in the morning is like most continental breakfasts so we were happy to stick around for that. Checking out was fast and easy and we were on the road again in no time after a nice restful sleep.

"Great Customer service"

4
25/05/2018

We had a problem at check in, but the hotel manager, who was about to leave home for the day, stayed to work out our check in issue. This is a quiet, clean hotel with great customer service. Breakfast was one of the best we've had.

"Best Western Merritt"

5
25/05/2018

At first we were worried that the noise from the nearby highway would interfere with a restful stay. However, our fears were unsubstantiated. The room was very well sound-proofed. In addition, the room was at least 30 percent larger than the standard hotel-room. The kitchenette with hot-plates was a nice touch but not used by us during our stay. It was also nice to relax in the hot-tub after driving for 10 hours from Alberta.

"Steve and Fiona uk"

5
24/05/2018

Please understand I do not do revues but this hotel deserves one ,after flying for 9hours plus then a Three hour drive we finally arrived at the best western to be met by a very pleasant looking hotel and being now 8.00 pm looked forward to a hot shower and good nights sleep. We were meet at reception by Denica and we handed her all our booking .com paper work only to be told the booking had not been made and the hotel was full!! After phone calls to booking . Com and the time getting on Denica offered us coffee while she tried to sort the mess out , after not very long she informed us that a two bedroom suite would be made available and she sorted everything out , what a room! And breakfast , and in the end a very enjoyable stay . I still have to sort out booking . Com but will say I use them all the time and have never had problems before,we understand Denica is of to Europe next week and has used booking . Com let's hope they have got hers and the rest of our stay in BC right.

"Fantastic"

5
22/05/2018

We just stayed there over the May long weekend and I have to say we had a great stay. The hotel was fantastic, clean, super comfy beds. My daughter loved the pool and the complimentary breakfast was really good. There were way more selections than I anticipated. Next time we stay in Merritt this will be the hotel we stay at for sure.

"Superb"

5
22/05/2018

This hotel is very new. Inside has very clean and comfortable room. Very nice staff. Facilities is good(Swimming pool and hot tub). Good Breakfast. I'm very satisfied with this hotel and will stay here again next travel

"Geocaching getaway"

5
16/05/2018

We were attending Gold Country Geocaching event and also celebrated a milestone anniversary. We stayed for 4 days and were very impressed by the hotel hosting flood victims. Room was clean and breakfast was plentiful.

"Unexpected Good Quality of Room"

4
11/05/2018

Very nice big room and very comfortable king bed. Best sleep in a hotel room in years. Good breakfast and overall very good value for the rate. Easy access to hotel off Highway 5 parking in close proximity.

"Very pleasant stay"

4
09/05/2018

Very pleasant accommodations, friendly, cheerful staff, and decent rooms for the price. We would most definitely consider staying here again should we be traveling through this area in the future. :-)

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Happy to hear our staff and establishment met your requirements. We look forward to seeing you on your future travels.

"Small town surprise"

5
03/05/2018

Terrific presentation overall. Nicest breakfast room amenities I have encountered. Room was tasteful and comfortable. Check in staff member was efficient and thorough. Hotel is easily accessed from highway.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Our breakfast is a popular amenity at our property and its great to hear you enjoyed it. See you next time!

"Great service and hotel appearance!"

5
01/05/2018

This was a really great stay! The hotel itself is beautiful and the service was excellent. We had comfortable bedding and the breakfast was really good too. My only suggestion is to turn up the swimming pool temperature so it's a bit warmer next time.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Great to hear you had a great experience at our property! The recommended operating temperature is 80 Degrees Fahrenheit. We will continue to monitor it and make sure it meets or exceeds this recommendation. See you next time!

"Great place to stay!"

5
30/04/2018

Stayed here recently for a volleyball tournament and the experience was great! The staff were very helpful and accommodating and the rooms were clean and spacious! We stayed in a kitchenette suite and it was perfect for us. Big fridge, stove top etc. The breakfast was good as well! Lots of options available. Will recommend and would stay again!

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Great to hear our property and staff were able to meet you needs. Our spacious rooms and public areas are built to handle group and high volume. We will see you on your next stay!

"Glutten Free"

5
27/04/2018

Besides being a clean and friendly hotel they had some actual GF breakfast items Bread (wrapped separate from other breads) their bacon and sausage and items like the scrambled eggs the girl was not sure about so went and checked before she would confirm with me. The front seat girl was amazing friendly and seemed actually happy to be here. Hotel is very clean their their hotel lobby latte machine was the best part of my night and morning. We would stay here again and drive into Kamloops or any other close destinations because it worth it

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Yes, we have gluten free items! Since opening our doors we have continually adopted our breakfast menu to meet and exceed guests needs and it is something will constantly to do so. Cleanliness is a huge part of being a top accommodation spot and we pay great attention to this. We thank you for staying with us and look forward to seeing you again next time you are in the area.

"Always a pleasure to stay in this hotel."

5
27/04/2018

We have stayed here many times since they opened last year. Their staff are always friendly, the rooms are always very clean, and the breakfast is one of the best hotel breakfasts you will find. And the two owners are often on hand and very friendly and helpful. We enjoy staying here on our trips between Vancouver and our home near Radium Hot Springs.

"Best hotel"

5
24/04/2018

I travel a lot but this hotel is one of the best,facilities and staff. Having the buffet open at 5:30am for me was a big surprise, and having so many option not just an"Continental buffet".Rooms are clean,jacuzzi and swimming pool -good size. Everything still smell like new.(opened in June2017).

"Best Stay"

5
23/04/2018

The stay was an awesome stay for my son and I.... The breakfast area was a total dream... Large... No problem sitting any where... Very comfortable.... Definitely will be staying here again.... Anoop was super pleasant to converse with.

"You gotta stay here!"

5
21/04/2018

We are just returning from a 2 night stay at the Best Western in Merritt. The staff are so welcoming and accommodating. The rate was great.. the breakfast came with many options..great fitness room... Nice pool area..Free beverages like specialty coffees, David's Teas &juice. If you need a place in Merritt stay here!!

"Amazing hot tub and pool, with nice mountain views."

5
11/04/2018

The hotel was amazing, the rooms were clean, the beds are extremely comfortable and the staff are very friendly, professional and they were able to answer all of my questions. Lots of room in the parking lot and charging stations are very useful. Overall the hotel had a very chill vibe.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review! Great to see you had a chance to utilize the many amenities the Best Western Plus Merritt Hotel has to offer! Having so much variety allows the property to provide a comfortable stay for everyone. Our staff have repeatedly shown they are the strong core every business needs and make all guest stays pleasurable. Look forward to seeing you soon, have fun in your travels!

"disapointed"

2
09/04/2018

usually a great place to stay. management let guests bring in outside alcohol and drink it wherever they pleased, and for most of the day, resulting in at least five complaints to the desk, not including ours and the inability to enjoy the facilities offered. Police had to be called in after midnight.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. As you have experienced in the past Best Western Plus Merritt Hotel IS a great place to stay! However, from time to time all hotels experience unruly guests whom do not have the common courtesy to abide by the hotel rules and regulations, nor do they respect other guests staying at the property. Staff did constantly move the groups gathering in the public areas but they persisted to return. I was not aware of any police presence needed but if it was it would have been a last resort. We invite you to come back and enjoy a quiet, relaxing atmosphere (which is the norm) here in Merritt. We are sure you will realize this event was a one time occurrence. If you would like to discuss your stay further please contact us offline and I will be more that happy to review it with you. See you again!

"Great hotel"

5
08/04/2018

Great hotel with friendly, helpful staff. Excellent service. Attractive large rooms with comfortable beds.Good breakfasts with varied food choices. Coffee machine with high quality lattes on main floor. Pool and hot tub and gym room. Highly recommend this hotel.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. We are glad to hear you were able to enjoy all that our property has to offer. Your recommendation is greatly appreciated and we look forward to seeing you soon!

"Excellent 2-night stay!"

5
05/04/2018

We've stayed at numerous Best Westerns and were very happy to stay at Merritt's Best Western. The staff was lovely, the rooms modern and very clean and the breakfast was lovely with a large selection! The breakfast room is also very large and comfortable so they'll be able to accomodate lots of guests which isn't always the case at all locations.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your response. It is great to hear from a loyal Best Western customer. We are excited to hear our location was above your expectations and that everything during your stay was great! We look forward to hosting you again.

"Wonderful Stay"

5
03/04/2018

This staff was very helpful, the room was nice, clean, and well appointed. The breakfast was AWESOME! The breakfast room was huge, bright, and comfortable. As vegetarians, we sometimes struggle to find enough to eat at "regular" hotel breakfast buffets. The BW had lots of options for everybody, including vegetarians. They also had non-dairy milk options, which was great. Highly recommend staying here.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review! We are glad our entire property from staff to facilities met your expectations. We constantly try new items on our breakfast menu and your input is always welcome. Thanks for the recommendation and see you next time!

"Nice new property"

5
25/03/2018

Everything was in great condition. Clean, comfortable room and great breakfast. Stayed for 1 night as we passed through town. Conveniently located by the highway and a Boston Pizza. Only complaint is that they say the room has two queen beds, but they are more like doubles.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Great to hear your stay was comfortable and our generous breakfast menu got you on the road full of energy! To my knowledge all rooms with 2 beds have queen beds however, guest comfort is first and foremost so I will confirm measurements with our Preferred Best Western Vendor whom supplied the beds. See you soon!

"Excellent place to stay!"

5
25/03/2018

I recently came in from a business trip in Vancouver and my sons were playing hockey in Merritt so the timing worked out great that I was done my work and could enjoy watching them. We got a room at the Best Western. It was great. We all slept well and enjoyed the continental breakfast and Used the convenient laundry facilities. When the boys advanced to the final they extended our check out time. Was very appreciative that we had somewhere to rest! I would definitely stay and recommend this Best Western!

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Your experience provides an ideal example of the versatility we have! Whether you are on business or pleasure, we have the facilities, and provide the service to make your stay the best it can be. Thank you for choosing us and we look forward to seeing you again.

"Great Place!"

5
22/03/2018

Excellent place to stay. New motel, super clean rooms and very cost effective to stay. It's across the highway from the town but has a BP restaurant right across the parking lot. Staff were great. Room was very quiet.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Glad to hear your stay was comfortable and convenient. Not only do we have food and beverage facilities for the entire family nearby but there is a Walmart just a short walk from us for your shopping needs. See you again soon!

"Good Choice to Stay"

5
15/03/2018

Best Western in Merritt, a new property, very clean, very comfortable, friendly staff, excellent breakfast, fresh fruit and almond milk were a pleasant surprize. Enjoyed the hot tub and workout facility.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Glad you hear you enjoyed the entire experience of a Best Western Plus property! Our staff, facilities and breakfast menu win the guest over time and time again. See you soon!

"best western , super travel service, rebooking is a local matter, not via BW head office in USA"

5
14/03/2018

i was on my way in a car acroos canada and made a great mileagem, far beyond Merritt.,.,....so...........this happened.......... .....had a strange experience with BW Phoeinix head office today, i had booked BW in Merritt but arrived far too early, so i asked to rebook at Salmon Arm Canada so i could make maximum mileage that day again. your BW operator said NO, not possible !!!!!! i asked if i would drive on to BW Salman Arm if i would have to pay both nights : he said : YES. so i drove to the BW hotel Merritt and he was super and cancelled Merritt and rebooked Salmon Arm for me at no extra cost. a great and good and real BW service, not like BW head office. IF, .....YES IF, ......you feel Head Office did the right thing, then please let me know ......PS...i still like BW hotels and online booking, i should be a Platinum guest soon....?.......best regards...robert peel, travel journalist DENMARK

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. We understand travel plans change and are will always accommodate you however possible. Glad to hear you will remain a loyal Best Western customer! Look forward to accommodating you in your future travels.

"Couldn't find a better place in the middle of nowhere"

4
12/03/2018

Quiet, clean, comfortable, modern. The breakfast was a true bonus: simple, yet varied. Quality items, not just a few muffins. I don't think this place has been around too long. A creative addition would be to remodel the grounds around the building so that during the summer, breakfast could be had on a quiet, protected patio.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Great to hear you enjoyed the exceptional breakfast selection. You will be happy to hear we do have a patio which will open for the summer months for breakfast dining. Look forward to seeing you then!

"Great Hotel with great amenities "

5
11/03/2018

Stayed on business for 4 nights. Rooms and beds were very clean and comfortable. I have to rave about the coffee machine in the lobby brewing fresh cups whenever you want them. The breakfast was great and never a shortage of food. There was a hockey team staying there and the food was always replenished. Those boys ate lots and the hotel was prepared for them. I would definately recommend this hotel and would stay again if my travels ever lead me back to Merritt.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Best Western Plus has a great breakfast program which is backed up by our great staff who are kept on their toes by the needs of the guests. Glad to hear you made use of the coffee bar, it is a unique feature enjoyed by many. See you on your next visit to Merritt!

"very nice, quiet and clean hotel"

5
05/03/2018

A wonderful, clean, bright hotel, great breakfast and even a cappuccino machine available 24/7 for customers, which I have never seen in a hotel before. Loved it. Rooms are very quiet and nicely insulated. Comfortable bedding. Nice pool/whirlpool with relaxing chairs available. Great place to stay with a family.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. All property features allow us to be the ideal family or business accommodation stop. Cleanliness and a nice, quiet sleep are our guests primary requirements and we are glad we completely fulfill them. Thank you for stopping and see you soon!

"Great rooms, great views, great service"

5
03/03/2018

The staff are both competent and friendly. There is a great coffee machine you have to try. The rooms are big and comfortable. The beds are super comfortable. There is a great pool/hot tub facility with big windows that look out at the mountains. This hotel is a great place to stop if you are making your way across the mountains and need a place to rest up. It is across the street from a very nice Boston Pizza. And there are nine (NINE!) Tesla electric charging stations (i think...).

"Excellent new hotel"

5
04/02/2018

I stayed here one night while in the area on business and would definitely stay again. As noted, the hotel is new so the spacious rooms are well equipped and the lobby and breakfast room are spacious. All areas were very clean and the staff excellent. It is a quiet time of year, so there was no noise. I did not experience any Internet or other issues. As well as a nice looking pool, there is a range of fitness equipment (not that I used it) including the option of taking a mat and weights into your own room. As a BW rewards member, I am glad they opened this hotel, and will stay here whenever I am in the area on business in the future.

"Overnight stay"

5
02/02/2018

Was passing through Merritt and was making a rest stop after packing. Overalls the stay was pleasant, but guests here must be overloading the internet as interruptions were frequent and difficult to get actual service to view webpages and download content to my new smartphone. Had to go over billing twice as notes were not easy for staff to find from each other.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. We are glad you enjoyed your stay overall. The hotel will be conducting speed and connectivity testing since interruptions should not be occurring with the quality of network that has been installed. Any errors found in the network will be corrected. Thank you for your input and we hope to see you soon.

"Warm hospitality, professional service"

5
31/01/2018

We were consistently pleased with all aspects of our stay. The hosts are courteous, attentive without being intrusive, and were responsive to our specialized requests during our five-day stay. The room was comfortable and well-maintained; as were all other facilities on the property. The breakfast bar includes excellent hot & cold selections. Hotel is geared toward business travellers, but the family we saw there was happy too. Can't wait to return!

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. In all situations our staff will fulfill to best of our abilities any requests the guest may have, after all we are in the hospitality industry! We are glad to hear you fully enjoyed your stay, we have been working diligently on our breakfast to make it a prime feature during a guests stay. We look forward to seeing you soon!

"Excellent"

5
17/01/2018

This is a new hotel. The rooms are very spacious and the bathroom was a nice size too! The beds were very comfortable and the pillows were nice. The hotel provides extra pillows as well. If I remember correctly their were four pillows already on the bed. The room was nicely decorated and very clean. The breakfast was good and well looked after. We would definitely stay here again, when our travels take us back to Vancouver island.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. It is great to hear you were satisfied with your stay at the Best Western Plus Merritt Hotel. We aim to go above and beyond your expectations and are glad we could achieve that goal. See you again soon!

"Brand New"

5
08/01/2018

Very nice, brand new hotel. Very spacious rooms. Some rooms have balconies. Good breakfast included. Management was very nice and helpful. Was advised to book direct with Best Western app instead of Expedia.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Yes we are the newest property in Merritt and take great pride in the standard of service our staff provides to the guests. Our over sized private balconies are a unique feature, which are great for those long summers. See you soon.

"Great Stay"

5
03/01/2018

The staff and the cleanliness were all so far above the norm that I have found in the past few years in different branded hotels that I was pleasantly shocked. The staff make the difference, the great jobs they do. The breakfast and area was great too.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Staff are the key to any great business or organization and we are lucky enough to have some of the most caring and dedicated. They help our guests realize the Best Western experience! See you again soon!

"Outstanding!"

5
02/01/2018

The hotel was fairly new and obviously extra care was taken to create a clean and welcoming public area. The rooms were well cared for and well appointed. Breakfast was good with extra touches and all staff members were pleasant and helpful. This will definitely be a stopping place on our travels to the west coast. The price was very fair and reasonable.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. It is always great to hear when a guest leaves our property fully satisfied and impressed! Thank you for making the Best Western Plus Merritt Hotel your hotel of choice, see you again!

"Best Help and the Best Western"

5
01/01/2018

We had a car accident on the Coquihalla Highway on our way to Sun Peaks and totaled the car. We were travelling with three 18 year-olds and two small dogs. We needed a place to stay quickly as it was extremely cold outside. We were able to get a suitable room. When we arrived the receptionist was efficient and helpful and even gave our dogs some extra treats as they had no food (it was left behind in the car). The manager and his wife the next morning were so helpful in giving suggestions and offering help. They seemed to be helping a number of people who had also had accidents. The hotel was well located near a Boston Pizza and a Walmart so we were able to get dinner and warmer clothes. All in all we would highly recommend this hotel.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. We hope you are all feeling well after the car accident. The highways in the area can be dangerous during winter storms. Staff and management are always glad to lend a helping hand whenever possible. We hope to see you again under better circumstances.

"Exceptional Service"

5
29/12/2017

On a snowy, icy night in December. I had family members needing a room for the night. Danica stepped in and got me a room that was pet friendly. She helped me with the terrible road conditions suggesting a route to travel. She was amazing.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. In this instance Danica demonstrated the dedication and hard work our staff put in to provide a great experience everyday. We are glad we could help and will see you next time!

"Nice new hotel"

4
26/12/2017

Hotel is new. Very nice rooms. Good decor. Nice pool and hot tub. Staff were very good. Breakfast was ok. Could be improved, but more 5han adequate. Only problem was heating system in room. It was a cold day and a couple of the vents blew cold air, not hot. Staff moved us, but the next rooms heating system was marginally better.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. We are glad that your overall experience was positive. However, we always try to go above and beyond guest expectations. We welcome feedback that can help make your next stay more pleasurable. Your input has been noted and will be addressed immediately.

"Great place"

5
18/12/2017

An excellent hotel to stay in. The beds are so comfortable, a quiet hotel, very clean, excellent staff, and an amazing breakfast. The best hotel we have ever stayed in. Definitely recommend this hotel to anyone in the Merritt area.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for noticing the breakfast menu. We have been upgrading and changing the menu since opening and received a positive response from our guests. Staff in all departments will continue to make your stay memorable each and every time. See you again!

"Great service!"

5
11/12/2017

Hotel went above and beyond for our hockey tournament this past weekend. When they heard our Sunday game was at 7am they offered to open the breakfast early so our little athletes could eat before their game.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for the review. Minor hockey is very popular winter sport in our community. We are happy to support the association and accommodate the visiting teams by fulfilling their needs.

"Great hotel...."

5
27/11/2017

Hotel was almost full, 3 hockey teams and a Christmas craft fair was on in town. Service was great, they even started full breakfast service at 5:30 am to accommodate our early games. There's a Boston Pizza restaurant next door and even a Walmart 2 mins away, everything you need for a hockey teams stay !

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for the review. The future NHL stars need fuel on the ice so we are glad to open the breakfast early for large groups with enough notice. With 83 rooms and food and shopping nearby we are the perfect stop in Merritt.

"Amazing Hotel"

5
27/11/2017

The spacious and wonderful breakfast was a big hit with all of our group, I do believe. A big hit. The hotel is new and therefore very clean. The staff were very accommodating. I would recommend this hotel to everyone.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thanks for the review. Our public areas were designed with large groups in mind. Our experienced staff keep cleanliness at the top of the list and go above and beyond to accommodate the needs to our clients.

"One great Hockey weekend made perfect because of the amazingly well done hotel and it's staff. Kids had fun"

5
27/11/2017

Yup long title and a long weekend as our Bantam Hockey team enjoyed the hotel more than any of the 24 hotels in 8 years of hockey travel. Really nice rooms and I would suggest getting your coaches into the two bedroom suite so y'all have a great party room

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Being the top of anybodies list is a great achievement and honor! Thank you for choosing us and see you again next season.

"Great Service in a New Hotel"

5
20/11/2017

Enjoyed the experience from the moment we entered the doors of the new Hotel. We were greeted by friendly, welcoming staff. Loved the Pet Friendly back door rooms. Modern design with clean services. The rooms were clean and quiet. Never heard the hockey teams players as they were busy in the pool. Very Pleasant stay. Kids loved the Pool.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. We are excited to hear that our staff and property are exceeding guest standards! Yes, we are a pet friendly hotel and have kept that in mind from the planning stages. A peaceful sleep is always available at the Best Western Plus, see you again.

"Clean, comfortable stay"

4
18/11/2017

Stayed for one night - very comfortable, clean and personable staff. I would definitely recommend this for business or pleasure when in Merritt area or en route through the area. It isn't in the downtown core, but its a 3 minute drive. There is food nearby.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. We appreciate your recommendation and look forward to seeing you on your future stays.

"Tournament stay was wonderful!"

5
13/11/2017

We were in Merritt for a hockey tournament and we can't thank the hotel staff enough for making this visit such a great experience! The hotel amenities and staff were amazing, the breakfast each morning was fabulous! Thank you for your patience with our excited and energetic kids. We will definitely spread the word throughout our association that this is the hotel to stay at when visiting Merritt. A great tournament and a great hotel with wonderful staff, thank you!!

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Being the largest property in Merritt we are able to handle groups with ease. Also now that our pool and hot tub are open the kids have somewhere to burn off all of that energy!

"Very new, very clean, great staff!"

4
10/11/2017

We have stayed her a few times since they opened in August. Enjoyed it each time. Their staff are all super friendly and make us feel welcome. This is a great halfway place to stop going to or from Vancouver. Fine breakfast too.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Your repeat business is greatly appreciated! Our customer loyalty has been increasing since the day we opened. See you on your next stop through.

"Super friendly and professional staff!"

5
07/11/2017

This is a newly opened hotel so it was spotless and fresh which is always a bonus but all the staff who saw us were extremely friendly, interested in our needs and very professional. The bed was also perfect, my husband has trouble with beds but he got the best sleep in a very long time. This was such a pleasure because we had a difficult time getting into the area due to weather conditions. We highly recommend staying at this Best Western.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. We have have been receiving rave reviews about the sleep system we offer which includes the bed, pillows and linens. Merritt does provide that safe haven for those weary travelers coming through the mountain passes. We are glad you found us and our staff were able to offer the special iCare hospitality that is only found at Best Westerns.

"I was impressed!"

5
05/11/2017

When just stopping somewhere for the night on a road trip my main focus is often just clean and cheap. When I got to the best western plus Merritt I was surprised at the value I got for my money. I was able to check in under a AAA/CAA rate which made the room at the lower end economy price yet this property is not lower and economy. This is the type of hotel that I would look for when wanting a more comfortable leisure extended stay. The property was new or at least newly renovated, decorated a comfortable modern style and spotlessly clean. The check in staff was super professional and friendly and the checkout staff was even better. They were quick and professional yet found a way to make a personal connection. This property was the perfect balm to some road weary travelers. My only complaint and I'm leery to even say complaint as it was really nothing; was that since it was snowing the entranceways got a little bit wet and it was not adequate mats to keep the entranceways (which were tiled and a sleek smooth tile) from getting slippery. They did have wet floor signs up but I would've preferred an extra mat to protect from breaking one's neck. Almost slipped on two occasions but thankfully had hold of my luggage trolly. Overall great stay! Definitely recommend it if you're in the area.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review! We are glad you enjoyed our hospitality and product. We have ordered in proper mats for the winter weather. Unfortunately, the snow came in quicker than the delivery of those mats. We are happy to report the mats have arrived and are in place. We will see you next time.

"last minute stop"

5
02/11/2017

Merritt turned out to be our spontaneous stopping point for the night. The hotel is only weeks old, everything looked brand new and was very tastefully appointed. Beds we awesome. Spacious, light breakfast room

"Great property"

5
01/11/2017

Brand new hotel, great property. Used for 5 day Quilting Retreat and all of us (18) was very happy. GREAT BEDS!!!! Big rooms, all in perfect working condition. Attentive staff. Will return in April. :)

"Good location"

4
30/10/2017

Nice new building, good location and friendly staff. Breakfast in the morning is nicely laid out and there is a very nice Coffee machine available 24 hours. Good value for the money, and the points are always nice.

"Went Above and Beyond"

5
24/10/2017

My husband and I spent a night in Merritt rather unexpectedly due do a bit of a mishap. The gal at the front desk when we checked in learned I had to leave my car at the rest stop and immediately volunteered to drive my husband up to retrieve it and the owner was kind enough to cover for her. Add that to the fact the Best Western Plus is a beautiful new hotel with extremely comfortable beds and pillows. We enjoyed a great breakfast in their bright and sunny dining room - and met the owner where we able were to thank him for going above and beyond in getting our car back! Will definitely stay here again on any subsequent trips thru the area!

"Perfect spot to stop"

5
24/10/2017

Lovely brand new hotel, super clean, very good beds and bedding and more than adequate breakfast. Located close to the highway with easy on and off access and in a town which many people are stopping in purely as a stop along the road on a road trip at this time of year. Would also be a good spot for conferences, bringing together people who live in the smaller surrounding towns.

"Great spot to stay!"

5
24/10/2017

Our team stayed here for a tournament & the hotel took great care of us. The free breakfast was a HUGE benefit for us because we could feed our team every morning all in one place and be ready to go even before we left the hotel. I'd recommend this hotel to anyone staying in Merritt. Two thumbs up !!

"Shiny and new, but set your alarm for breakfast"

5
21/10/2017

The Best Western in Merritt is brand new and that means that while everything is clean and modern they are still working out a few glitches. The pool wasn't open yet while we were there but I'm sure that will be remedied very quickly. Two small complaints: breakfast was cut off at 9am when we were there and we actually missed it because we slept later than we expected (very comfy beds). I also don't understand the layout of the room we stayed in. It had one king sized bed and one TV, but the bed did not face the TV. Is it strange to watch TV from your hotel bed? I don't think so. In fact there was really no seating possible in front of the TV, we angled it toward the bed. Not sure what the designer was going for. The new hotel itself is beautiful though and I'm sure you'll enjoy your stay. The breakfast area is the nicest looking one I've ever seen in a Best Western, just wish I could have used it.

"Geat Hotel"

4
19/10/2017

My wife and I stayed here mid-September, as a stopover on our way back to Vancouver. We were very pleasantly surprised - the room was large and very comfortable, we had our own terrace with chairs and a table overlooking the Town. The Hotel had only been open a couple of weeks, and so the pool was still being completed but once it is, I'm sure it will be great. The staff were friendly and very helpful, with suggestions about where to visit and where to eat. The breakfast was good, with a reasonable variety of choice. A great find and will get even better once the finishing touches are complete.

"Don't bother to eat here"

3
15/10/2017

Hotel is new and nice. Food is .... wow, it's airline food. Or hospital fare. Stick it in the mircrowave and reheat. One of our party couldn't even have toast and peanut butter as there wasn't gluten free bread as an option. Yes there is fruit and yogurt. But next time we'll stay somewhere a lot cheaper and just buy a decent breakfast at a restaurant.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your response. Sorry we were out of Gluten Free toast on your stay. We are looking to add more Gluten Free items to our menu. These items will compliment our hot waffles, fresh cooked sausages, bacon, eggs, fresh fruit, yogurt, granola and cereals.

"A pleasant respite In Merritt BC"

5
14/10/2017

Overnight here while wandering through BC. This Best Western hotel is staffed by a very courteous and well spoken crew. The service and amenities are excellent, the rooms clean and comfortable, and the breakfast offerings extensive. Highly recommended.

"Would definitely stay here again!"

5
12/10/2017

The staff here were friendly, the rooms were clean and quiet, very comfortable beds, great location.Breakfast had a good variety of options. I would recommend this hotel to friends and family. Looking forward to staying here again

"Merritt Best Western"

5
12/10/2017

We only stayed one night on our trip from Edmonton to Sidney BC. Being a brand new hotel, it was a most pleasant experience. The room rate was excellent, which included a great breakfast, with sausage and egg cakes, as well as the standard waffles with yogurt or syrup. We will definitely stay there again. The top 4th flr had a great view.

"Excellent service fro a large group"

5
10/10/2017

Reasonable rates including late checkout and banquet rental for minor hockey team. Extremely helpful staff (opened breakfast service 1.5 h early when team had a 7 am game) Beautiful set up for team dinner

"Great place to stop. We'll be back! "

5
08/10/2017

Our visit our visit to the hotel was short.... and the staff was very friendly and welcoming. Every part of this lovely hotel we visited was extremely clean, a great place to stop even with a little baby. Thank you for making us feel welcome.

"loads of convenience and comfort"

5
06/10/2017

Stayed the first time at this hotel during it's grand opening week. Room was very clean and spacious as well as energy efficient. Materials used throughout the hotel's design were of good quality and taste. We have been back twice since and will continue to stay during business and trips to Vancouver.

"Brian Dingman"

5
05/10/2017

overall I was very satisfied during my stay. The staff were great. Friendly and helpful. The room was perfect. Nice layout, very comfy bed and very quiet. Would certainly recommend this hotel to others.

"Overnight stop"

5
04/10/2017

Convenient stop overnight on our way from the Rockies to whistler. New hotel so in absolutely pristine condition with comfy beds and great bathroom. Lovely friendly receptionist who recommended restaurants for evening meal. Good breakfast included in the price. Road noise a little annoying but the rooms have good sound proofing.

"Great Stay"

4
04/10/2017

Beautiful facility, great service! Nice handy location to get to from the highway. Pool area was not completed at time of stay but it looked very nice. Breakfast area was very nice but the quality of the breakfast could use some improvement.

"Newest hotel in town"

4
03/10/2017

Stayed one night while visiting family. Very new and very nice hotel with good staff. Tastefully decorated. Breakfast good but hot items not very exciting. Found previous guest's hat behind chair upon check-in.

"New Place in Merritt"

4
02/10/2017

We stayed in this just-open BW Plus. They're off to a good start! Friendly faces and professional manner, room quality, breakfast up to expected standards made our stay here really pleasant. The pool was not yet done, but they had an arrangement to use another local hotel's facilities. Our kids were very happy to find some water after a long day of travel. There is a couple of restaurants and a department store within walking distance, and tons more to find with just a short drive down the road. Recommended!

"Finally.......A brand new hotel in Merritt!"

5
28/09/2017

If you don't mind the "Brand new hotel smell" while wrapping yourself in a brand new white duvet....resting your head on a brand new pillow.... on a Brand new cozy mattress....Well then this is the place for you!!......Said everybody! What can I say...It was a brand new experience for me in the small town of Merritt

"Excellent Value"

5
27/09/2017

Very clean, brand new hotel. The staff are very accommodating and personable. Any little issues we have had are always quickly and pleasantly resolved. The included breakfast adds good value to the stay. Our favourite place to stay at!

"Really good value for money"

4
26/09/2017

Clean. Friendly. Very comfortable (especially the bed and pillows). Free breakfast was good, buffet style. We brought our dog and enjoyed having two room doors - one to lobby and one directly out. Not "high-end" (e.g. no room service, only bkfst buffet) but, overall, the value for money was really good and we would recommend this hotel.

"Nice surprise"

4
25/09/2017

Honestly, I wouldn't of expected hotel of this quality in Merritt. Not that there's anything wrong with merit, it's just at this hotel would seem more at home in a larger city. It's brand new and very well appointed. The staff is super friendly and treated us very well. I will definitely stop there again as this was a great midway point on A long motorcycle trip.

"Excellent place to stay"

5
25/09/2017

I would highly recommend staying at the Best Western in Merritt. Great staff and service, comfy beds, very clean big rooms, walking distance to Boston Pizza, wonderful breakfast. We recently stayed here with our hockey team and the staff was very pleasant and accomodating.

"Best Western, Merritt, B.C., Canada"

5
19/09/2017

Beautiful new hotel. Wonderful staff. Electric car charging station is a great asset. We will definitely stay at this hotel again when we travel to Vancouver. Will highly recommend to friends and family.

"great hotel in Merritt"

5
18/09/2017

The room, with king bed, was spacious and clean with a lovely view to the mountain ranges to the east. Front desk staff were friendly and gave good advice about restaurants nearby. Kitchen facilities in the room were surprisingly good (full fridge, two induction cooking plates, full supply of plates and cutlery).

"Excellent experience at this brand new Best Western hotel."

5
17/09/2017

We were pleasantly surprised when we arrive at the Merritt Hotel when we learned it was only open approx. 2 weeks. It is a beautiful and sparkling clean hotel at a great value. The staff was exceptionally helpful. They researched and reserved an appropriate BW hotel room at our next destination.

"work trip"

4
16/09/2017

the hotel is new and very nice and was nice to have a Balcony Hotel & Room were very clean nice and new very friendly Staff very good location just off the main HWY and close to truck stop and Walmart resturant right across the street with one to come down stairs electric car charging stations also

"New hotel not yet on GPS"

5
16/09/2017

The pool was not yet finished when we stayed at this brand-new hotel but other than that, we had a super stay. This hotel has better wireless internet than any other we've stayed in. We were given a choice of which floor we wanted a room. The breakfast, while not the largest choices we've ever had, certainly had about the freshest breads & muffins. I would definitely recommend the BW Merritt hotel

"New Hotel"

5
14/09/2017

Stayed at Best Western Merritt 7 weeks old. Service, decor and design excellent, Breakfast room very well designed and rooms well appointed. Good location just off Hwy 5. Great alternative to Kamloops.

"nice new hotel."

4
14/09/2017

I stayed in an accessible room at this new hotel. The shower hear was installed high up and there was no way to adjust the shower setting or angle for someone who is in a wheelchair. I liked that the room had a large balcony. The accessible room was nice and spacious. The hotel also has 7 plug ins for electric cars. Beds are very comfortable. I had asked for extra pillows when I checked in online but that request did not get filled.

"A new hotel is a wonderful thing"

5
14/09/2017

Brand new property so everything is perfect from the rooms to the common area's. Nice fitness room with two very large TV screens. The breakfast area seats plenty and the food selection was up to standard. The business room has a nice desk with good lighting and plenty of power plugs. A large room with a wonderful full size deck attached was a plus. Enjoyed sitting outside watching the sun go down.

"My new favourite hotel!!"

5
13/09/2017

As close to 5 star as it gets in a town like Merritt. I normally stop in Kamloops, but never again. The staff made us feel like they were there to serve only us. We had one of the balcony rooms, which at the end of a long drive was heavenly. Management went out of their way to exceed all our expectations.

"Best Best Western Ever"

5
11/09/2017

Great experience rooms were really nice and clean bed was super comfortable everyone about it was great can't wait to go again it will be our new go to hotel when travelling through mountains look forward to pool opening

"Meritocracy"

5
05/09/2017

The Best Western Plus Merritt Hotel is brand new and pretty spiffy. Everything is about as one would expect for a new Best Western Plus, with nice clean and quiet rooms and an excellent free breakfast. A nice feature that, to us, is a rarity, was a small freezer in our room's refrigerator. This is a nice touch that could be very valuable in certain circumstances. The staff here was very good, particularly Danica who has a wealth of interesting knowledge about the area's surprisingly lurid past. (Those of us from the US tend to think of British Columbia as being all flannel shirts and suspenders and axes. This is mostly not the case, for the history (and appearance) of Merritt, for example, is a lot more like the Wild West than lumberjacks and redwoods--a very cool place.) Anyway, I strongly recommend the BWPMH--I doubt that there can be a nicer place to stay in Merritt.

"BEST HOTEL IN MERRITT!!!"

5
04/09/2017

Best hotel in Merritt, very clean, excellent staff, bed was awesome. Definitely would stay again. Close to lots of amenities. Staff are very friendly and accommodating, lots of easy parking for all vehicles including plugins for electric vehicles. Breakfast included.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your amazing review! Our excellent staff and spacious property look forward to hosting you again.

"New hotel in Merritt. Near perfect for the price!"

5
04/09/2017

Incredible value for the type of accommodation. Staff were nice and cheerful. Breakfast was good and area kept clean. Rooms were still new and very clean. If you happen to be considering this because you own a Tesla, it's an excellent place to stay. Chargers are new and plentiful. Car easily hit 118kW as it was near empty from the ride back from Revelstoke. (I moved the car to regular parking as it was fully charged in under an hour.) Great experience! Highly recommended even if you don't need the chargers.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your review. Being about 300kms from the lower mainland our property provides an ideal stopover and charge up for all Tesla drivers. See you again on your next road trip!

"Would not stay here until fully finished"

2
04/09/2017

We booked for 3 nights on long weekend stayed 2 nights, this should give an idea. Never told the pool was not finished until we showed up dressed to swim. Our plan to stay at the hotel by the pool for one of the days. Using the Ramada's pool down the street across the highway is not a real option. Complained to the front desk asked for a reduction in stay by 1 day which was agreed too. The desk person said it was advertised and signs everywhere. I should have said "Where" next to the front desk there was a sign with an arrow to the pool. In our room there was an amenity sheet explaining hours for the pool. No where were there signs or were we told upon check in or at the 1800 Best Western Booking that the pool was unfinished. Told there was 24 hour coffee, both evenings there was none. First night told they would call our room never did, second night the same. Breakfast both mornings my husband wanted Tea had to ask for water to be boiled as empty only 10 min after start of breakfast. Told they do not carry white bread anymore. My husband likes Tea and toast (white) for breakfast guess he will no longer will want to stay at Best Westerns if this is the new policy. The vending machine on our floor only had 3 items the rest empty. The Hotel has a big sign on the outside "Now Open" would be nice to know if fully opened and ready to fully receive guests. Will probably be a nice to stay when fully finished and staff are fully trained until that time I would stay somewhere else

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your response. This gives us a great opportunity to better our service for any future stays. A review of response times and policy regarding coffee and hot water service will be completed. You will be glad to hear our fresh one cup machine is being installed next week which will provide a freshly brewed cup whenever a guest requires. Our breakfast carries a wide variety of items hot and cold but we are always open to new suggestions. Pool and hot tub will be opening soon and we hope to see you again.

"Brand new and just lovely"

5
02/09/2017

This hotel is off the chart! Brand new property, so it is clean! Beds were comfortable, wifi worked great, and breakfast was excellent. Pool wasn't up and running at time of stay. Staff were great. A wonderful experience. And a heck of a deal too!

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for taking time and writing us this great review! We have received a tremendous amount of compliments on our beds and bedding. So glad we could provide you with a positive experience to remember.

"Stay here!"

5
31/08/2017

This is a brand-new hotel, with well-designed rooms and lovely staff. We got a fantastic introductory rate, perhaps because the facility isn't totally finished yet (pool, hot tub). The laundry room was an unexpectd bonus after a week of travelling. Danica, who checked us in and worked the front desk the night we arrived was especially welcoming, friendly and helpful. The beautiful, big breakfast room was a lovely place to get ready for the day ahead. If you are looking for a spot to stay on the drive from Vancouver to points east (or heading to Vancouver from the east, as we were), this is the spot for you!

"Brand New BW in Merritt"

5
30/08/2017

We stayed 4 nights at this new hotel in Merritt BC. Our kitchenett was surprisingly large with a full fridge, microwave, 2 burner cooktop and dishes. The bed was very comfortable. Being new there was a couple of glitches, such as an outlet being wallpapered over and the TV needing to be set up. Snoop immediately fixed our TV and as the outlet didn't impact our stay, he was arranging to have it addressed by an electrician after we left. Also because it has just opened, the pool and fitness centre were not ready yet, probably why we had such a good rate for a premium room. Other than the pool not being open, the only other comment on the negative side was the breakfast selection was not as varied as I have had at other Best Westerns, but still good. I would stay here again.

"BC Road Trip"

5
29/08/2017

We stayed at this Best Western Plus on Sunday August 27. Hotel lobby was open & spacious. Staff very welcoming. Our room had a balcony. The room decor was pleasant. Fitness room was clean & very adequate. Complimentary breakfast was very good, hot & cold selections.

"Great Brand New hotel"

5
28/08/2017

We really enjoyed our stay at this brand new hotel. Despite the fact it was barely 1 month open, there were no wrinkles and the service was excellent. Rooms are beautiful, as is the whole property. A very nice open breakfast area with nice furniture and TV's and a good breakfast selection. I would definitely recommend this hotel. It must be the best place to stay in Merrit, hands down.

"BEST Best Western ever"

5
28/08/2017

The hotel room had everything. The room was so very well thought out and had all features which make a stay comfortable and was well priced. Love the fridge/freezer, microwave, hair dryer, large TV screen, furniture.

"New Hotel"

5
22/08/2017

Brand new hotel. Rates as good or better than other (much older) properties in town. Good breakfast included. Fast reliable internet and good TV selection.Swimming pool was not complete at the time when I stayed there, but will be great when complete in the next few weeks. The hotel has a small snack shop next to reception.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Since Merritt is now upgraded to Fiber Optic lines we chose to take advantage. Best Western Plus Merritt Hotel is the only accommodation provider to offer full fiber optic services resulting in the the fastest internet and a great channel selection including pay per view. Thanks for the input and look forward to your next visit!

"Great Hotel"

5
22/08/2017

We had a great experience staying at this hotel. The pool was not yet open because the hotel was so new, however arrangements had been made to use the pool at a nearby hotel, which I thought was considerate. Very comfy beds, and a quiet atmosphere. We would stay there again.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Great experiences are what Best Westerns are known for. Glad we could arrange something acceptable. Our pool will open soon, see you next time!

"Very Clean!"

5
21/08/2017

New Hotel. Clean Rooms. Located outside Merritt City - good idea. Nice , open Breakfast area. Gym had free weights with Aerobic Equipment and Exercise Ball and Mats. Front Reception Staff was awesome upon arrival. Very professional, efficient and helpful lady!

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Great to hear you enjoyed the facilities. Our great staff will be here to greet you on your next visit!

"Brand New only 3wks old"

5
17/08/2017

Pool isn't open yet but the entire building is new and clean. Great price for the value. Close to gas station and Walmart....stayed in a king room was very spacious and comfy. Nice big tv and first time seeing a freezer on the bar fridge.

"Family Visit"

5
15/08/2017

After a long day on the road from Edmonton I was please to discover the new BW plus on Merritt. Only open for two weeks it was exceptionally clean and very well decorated. The lady at the desk was very friendly & helpful and most accommodating. Check-in & check-out were effortless. Breakfast In the morning was all anyone could ask for and room was spotless. Immediate across the street is a new Boston Pizza. Will have no trouble recommending the hotel to other and will definitely stay there again.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
With ease of access and an abundance of parking, our location is a huge bonus for the weary traveler. I'm glad we were able to provide you with an exceptional service. Our employees are a great asset from front desk to housekeeping. See you on your next trip through!

"Awesome Hotel"

5
14/08/2017

Excellent staff and stay. Great value for a new hotel. General Manager was outstanding with his continuous care to make sure that our stay was more than we ever expected. The included breakfast every morning was awesome and just added that final touch for a wonderful stay. We'll for sure be staying again on our travels and be highly recommending you to others.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Great to hear the Best Western Plus Merritt Hotel has become your "property of choice" when visiting the Nicola Valley. Recommendations are always appreciated and we look forward to seeing you again!

"Keep good work"

5
11/08/2017

in overall all were excellent and that is why i did book the room again in couple days, thank you. i do recommended to visit it if there is change for me to visit it i will do it definitely. close to hotel is bus station, pizza place and large store in case of to refill and get a dinner.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for repeat business! We are located in a very visible, easy to access location which has a restaurant adjacent and shopping nearby. With mountain views and large decks for relaxation the Best Western Plus Merritt Hotel provides a great nights stay each and every time.

"Wonderful new hotel, with even better staff!"

5
10/08/2017

A beautiful new family owned and operated hotel. Even without a reservation on a long weekend, the staff offered a better rate than quoted. Very friendly and helpful staff who went over and above. Comfortable and quiet.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thrilled to hear you had a memorable experience at our property! Our goal is to provide a great stay in every aspect; price point being one of them. We will continue working hard to provide unsurpassed customer service for all of your future stays. Thank you!

"Brand new, well located, and super clean. Recommended. Great value."

5
06/08/2017

We had been looking at this hotel as we went by during the summer. When we visited in early August, it had been open just six days. We were impressed. The rooms are spacious, the decor is fine, and the staff, right from the general manager to all the rest were very friendly, courteous and proud of their new hotel. The breakfast was really good, as is their breakfast room. We chose this hotel to break up our trip to Vancouver. I highly recommend it.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for your stay and recommendation! We did have a delay during construction but are excited to be accommodating guests now. Our hard working staff will continue to provide top notch service so each return stay continues to better than the previous. To accompany our great breakfast program our pool will be opening up soon to satisfy all guest needs.

"Awesome!!!!!!!"

5
05/08/2017

This is a beautiful new hotel, easily accessed off the main highway. We stayed twice on our recent trip to BC from Saskatchewan. The rooms are beautiful, the beds are the most comfortable I've slept in. It's very quiet, and I'm a light sleeper. The rooms come with a great little fridge with separate freezer and a microwave. The breakfast area is huge compared to every other BW I've stayed in. There's waffles, eggs, sausage, bacon, breakfast burritos, fresh fruit, yogurt, cereal and assorted breads and pastries. The staff is top notch! Gurpreet and Anoop are excellent at this family run hotel. My husband forgot something in our room and Gurpreet took care of it immediately. There's lots of room for parking as well as a charging station for your electric car. There's a Wal-Mart nearby as well as a Superstore. This is a truly excellent hotel!!!

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank very much!! Our goal was to cover all bases from the conception to completion of this property. It looks like we may have achieved this! In the short period of time that we have been open, we have already created relationships with many repeat guests. We will continue to do this as we progress. Breakfast will be constantly evolving at the property, since it such a key amenity for our guests.

"Nice surprise "

5
04/08/2017

We dropped by to find the hotel open on their very first day. It was brand spanking new and it was wonderful. It was sad the pool wasn't ready but everything else was very good. A definite stop over on those long trips. Way easier to get into and out of than Kamloops

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Thank you for staying with us! We do understand that the absence of a pool and hot tub at the moment is causing inconveniences for some of our guests. We are currently working hard with our contractors to have the pool area completed as soon as possible. Our website will be updated immediately when we have all work completed. We are glad to hear the rest of the property fulfilled your needs and that we will be your choice of accommodations in the future!

"Excellent new hotel with very helpful staff"

5
03/08/2017

We had an issue with another hotel in the neighborhood and so we needed to find a alternative to stay. We contacted BW+ in Merrit and there was still a room to stay for 2 nights. When we arrived the manager was very helpful to solve our problems and offered to find interesting activities in town. He personally contacted the shop where we could rent mountainbikes. We also got hint to go for a swim at the nearby lake. With his help we had a very pleasant stay in this nice place. The hotel is brand-new and the personnel is very helpful. The breakfast is very good. Thanks a lot.

Anoop S, Manager at Best Western Plus Merritt Hotel, responded to this review
Glad to be of service! Our role in the hotel industry is not only to provide you with accommodations but it is to keep you interested and occupied during your visit. We are more than happy to work with our partners in the community make your visit as pleasant as possible. Look forward to seeing you again!