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The Olde Barn, Sure Hotel Collection by Best Western, Marston

Toll Bar Road, NG32 2HT, Marston, Great Britain - Vedi su una mappa
The Olde Barn, Sure Hotel Collection by Best Western - Area esterna Il The Olde Barn, Sure Hotel Collection by Best Western è situato nel centro di Marston. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Goditi un'atmosfera di pace e tranquillità al The Olde Barn, Sure Hotel Collection by Best Western, circondato dalle colline della campagna di Grantham, nel cuore dell'Inghilterra. A circa 1,5 km di distanza dall'A1, questo hotel è una struttura ideale per ogni tipo di soggiorno: soste brevi, meeting aziendali o eventi speciali. Le nostre 103 camere, arredate con gusto, si trovano nelle ali più recenti dell'hotel (collegate alla stalla originaria) e dispongono tutte di bollitore per tè e caffè, accesso Wi-Fi a Internet gratuito e scrivania. Le nostre camere più lussuose dispongono di letti a baldacchino e vasca idromassaggio. Ti sentirai un nobile!L'hotel si trova a 15 minuti a piedi dal grazioso villaggio di Marston e a 10 minuti in auto dal centro di Grantham. Per i più curiosi, questa zona offre tutta un'altra serie di luoghi da visitare, tra cui diverse dimore signorili. Il castello di Belvoir, tra i "Monumenti classificati" del patrimonio storico del Regno Unito, è a circa 20 minuti di auto. Non lontano, il castello di Grimsthorpe è il luogo ideale per le famiglie, circondato da ampi e meravigliosi giardini. Gli amanti della natura potranno addentrarsi nei canneti del canale di Grantham e scoprire le rare specie di uccelli che vi abitano, mentre gli appassionati di storia potranno visitare il castello di Newark e scoprire tutti i racconti su Giovanni d'Inghilterra. Dopo una lunga giornata frenetica, cosa c'è di meglio di un po' di relax nella nostra area benessere? L'area comprende piscina coperta, sauna e palestra. Se viaggi con i tuoi bambini e vuoi goderti un po' di calma, non preoccuparti: ci pensiamo noi a intrattenerli con la nostra PlayStation!L'hotel dispone di un ristorante tradizionale e rustico,dove viene servita la cena, e di un bar moderno che offre invece ottimi drink e pietanze light.

Sure Hotel Collection

The Olde Barn




i vantaggi dell'hotel

  • Lounge / Bar
    Lounge / Bar
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Qualità del sonno

"One night stay "

86helly, Ross-on-Wye, United Kingdom 16/04/2021

Well presented inside and out and nice staff, rooms a bit dated but very clean. Bed very comfy but no hot water at shower, didn't have time to tell staff so managed without. Plenty of spacious parking and hotel in lovely situation and quiet. Beware if you take a dog, no mention of it but it's an extra £15.

"Mr hellman"

markhK4973CT, Wigan, United Kingdom 01/04/2021

Rooms very dated not what they look like on photos of hotel page was a bit disappointing won't be going this place again ,nice friendly staff. This hotel could be made beautiful with the right ownership

"Second Time Stay. Massive Improvement since 2018"

WarringtonBaz, Warrington 06/11/2020

I stayed here back in September 2018. The room I was allocated last time was a little strange, small TV and sloping roof... This time however, I was allocated room 805 (My business partner got 806) Check-in was very efficient, contact free and covid safe with screens in place. Masks are compulsory in all public areas as it should be and the staff I spoke with were lovely and very helpful The room was spacious and clean, although I was a little confused as to why the wardrobe was right next to the doorway into the room as there is very little room here (see the photo below) Excellent sized TV with all the freeview channels and two single beds (I'm sure I booked a double, but no matter) the bed I slept on was very springy ... as in VERY springy... but it was comfortable and I slept like a very loudly snoring baby. The bathroom had an amazing walk-in shower and a deep bath tub which was just what was needed after a long day of work and driving. Just one criticism, there are no grab rails around the bath and as it is very deep, it could be an issue with someone who isn't quite as steady on their feet as I am when getting in and out... Lovely bath smellies too.. I opted for Room service which was tomato and red pepper soup, rolls with butter, and a Doombar ale pie and chips with a huge gravy boat of gravy. Food was amazingly nice considering some of the food on offer in other hotels at the moment. Piping hot, full of flavour (especially the soup which was to die for as they say) Breakfast the next morning was equally as nice. I opted for toast with sausage and beans (must be the old cowboy in my genes) All in all a lovely hotel and lovely staff. Doing their utmost to keep things as normal as possible during this pandemic... thank you all

Andrew Borland, General Manager at The Olde Barn Hotel, responded to this review
Thank you for sharing your experience with us. I am very pleased you had a pleasant stay and will feedback all your comments to the team. I hope you will come back and stay with us again in the not too distant future. Stay safe and alert

"Friendly, caring staff"

User 02/11/2020

At a time when travelling isn't easy, the staff at this hotel all went the extra mile to our brief stay special. They were all lots of fun and really helpful. My children felt at ease in their own room and the dog got superstar treatment. Thanks! It's just what we needed...

Andrew Borland, General Manager at The Olde Barn Hotel, responded to this review
Thank you for your kind comments. I am very pleased you enjoyed your stay and that the tteam exceeded your expectations. I hope to be able to welcome you all back the the Olde Barn in the near future

"A lucky escape thanks to Covid"

stevehariboharriman, Mansfield, United Kingdom 30/10/2020

We were bought a Buyagift voucher as a Xmas present last Xmas and booked a night at the Olde Barn for March. Covid lockdown caused postponement the first time - fair enough. The received a call from the hotel around a week before the revised date in July, advising that they could no longer honour the booking and that we'd need to re-book (no reason given but at the time not a Covid risk). Today's booking was cancelled 15mins before check-in by the hotel due to last nights Nottinghamshire Tier 3 brand. Wouldn't have been a problem (a fair cop) but Tier 3 only 'advises' not to stay away - apparently 'management' deemed Tier 3 as 'lockdown'. Again, each to their own (opinion) but the frustration is the fact we'd travelled nearly an hour and were 6mins from the hotel. Reading some of the reviews on here, probably did us a favour as frustrating as the late cancellation was (by the hotel - not Boris). Didn't get to stay so can't comment on rooms, food, service, staff, etc but we're had the voucher redeemed by Buyagift and will not be using it here.

Andrew Borland, General Manager at The Olde Barn Hotel, responded to this review
Thank you for your comments. I am sorry that you booking was moved several times due to pandemic restrictions. I can undertsand your frustration at the eleventh hour cancellation and will review the process with our reservations team moving forward, but I can assure you that such measures are only taken in general interests of all guests and personnel. I hope you have an enjoyable stay when you do finally get to use your Buyagift break voucher.

"The Old Barn Marston"

User 30/10/2020

Great hotel , food was very good, staff friendly rooms clean, the hotel was very Covid-19 aware and had hand sanitiser everywhere, staff al wore face coverings.. really nice place always stay here when racing at PF

Andrew Borland, General Manager at The Olde Barn Hotel, responded to this review
Thank you for your review and kind comments. I hope to welocme you back during the next PFI event

"Great stay, would definitely return!"

HappyHolipops2020, England 25/10/2020

A lovely hotel with everything you could need. Rooms clean and pool area nice. Staff in bar extremely friendly and attentive with food quality and value for money great. COVID measures in place made us feel very safe.

Andrew Borland, General Manager at The Olde Barn Hotel, responded to this review
Thank you for taking the time to feedback. i am very pleased you enjoyed your stay and felt safe staying with us during these unprecedented times. i very much hope you will return to us in the near future.

"wonderful 2-night stay"

billy b, Bournemouth, United Kingdom 10/10/2020

Rooms are large, clean, comfy and bathroom is a good size Breakfast is very tasty, served by wonderful staff Bar meals and drinks are reasonably priced Location is in the country-side, so a good place to unwind and relax All the staff we met were polite, warm and friendly This hotel is lovely

Andrew Borland, General Manager at The Olde Barn Hotel, responded to this review
Thank you for your kind comments. I am very pleased you enjoyed your stay and hope to welcome you back again soon

"Virgin Experience Stay"

tracysmart2020, Nottingham, United Kingdom 05/10/2020

Overall the stay was good. The one way system worked although there were some people that were not pulled up for not wearing masks. The pool was lovely and all areas were clean. If you are visiting any places of interest make sure they are open before booking, we ended up just walking the gardens as the houses we visited were closed.

Andrew Borland, General Manager at The Olde Barn Hotel, responded to this review
Thank you for your review. i am pleased you enjoyed your stay. Thank you for raising the point about masks - I shall remind the team of the importance of everyones' compliance. I do hope you will return to us at some point in the future

"Bargain Break Trip"

EGTraveller, Sussex, England 02/10/2020

Reception is very inviting, despite COVID limitations, staff all very friendly and work hard. Hotel well laid out and rooms exceptional for the money - just a pity they had "problems with one of the boilers" so radiators never got more than warm. The bar was the only eating place in the evening and it was freezing, until we got them to get out electric heaters. The log fire is fake! Dinner was reasonable, but not particularly hot. Breakfast is served in the dining room (the old barn which is nice) and was hot, but service could be slow. Couldn't understand the management ruling that all hot drinks are served in paper cups (COVID)? and only paper cups are issued in the rooms, no glasses at all, only in bar?? No maid service during stay - fresh towels (useful to a decorator for rubbing down doors before final gloss coat) and tea/coffee etc available from reception in plastic sacks. Am sure it'll be a great place to stay once COVID is behind us. Full marks to the staff.

Andrew Borland, General Manager at The Olde Barn Hotel, responded to this review
Thank you for taking the time to share your experience. I am pleased you enjoyed aspects of your stay and found our staff helpful. I take note of your comments on dinner and breakfast and also the use of disposable cups, which I accept is slightly inconsistent when we use glass in the bar. I shall review that policy with the team , and will revisit food service with the relevant team. I alos note your comment on maid service - again thisn policy was introduced during the pandemic to avoid staff entering a guest room during their stay. This too will be reviewd with our head office in the near future. I do hope you will consider returning to us when you are next in the area.

"A nice hotel"

O8277SAsandrah, Bexleyheath, United Kingdom 24/09/2020

We arrived after dark but found ample parking. Prior to arrival there was good communication about hotel details - check-in and out times, covid restrictions etc and on check-in the one way flow was explained well to us. The hotel is very nicely decorated and our room was a good size and clean. We stayed with a Buyagift voucher for dinner, bed and breakfast. Dinner was in the bar - the food was good and table service easy - it was a Sunday night and fairly quiet in the bar but still a nice atmosphere. The 4 instead of 5 stars was for the breakfast service - the breakfast itself was ok but the service not so and it marred the end of our stay a little. Saying that I would recommend the place and would stay there again if I was in the area.

Andrew Borland, General Manager at The Olde Barn Hotel, responded to this review
Thank you for taking the time to share your experience with us. I am very pleased you enjoyed your stay. I am sorry that breakfast service was poor on your last day. I look forward to welcoming you back in the future

"An excellent stay"

User 22/09/2020

We used our buy a gift at this hotel. The room was spacious and very comfortable and clean.There was both a shower and a bath. The food was very good and the staff were all excellent. The Covid precautions were brilliant. THE SWIMMING POOL had graduated steps and was a real treat along with the Jacuzzi. I would definitely recommend this hotel for a lovely retreat.Nothing is too much trouble thankyou for an excellent stay. Alison and Kevin Potts.

Andrew Borland, General Manager at The Olde Barn Hotel, responded to this review
Thank you for your feedback and kind comments. I am very pleased you enjoyed your stay and hope to welcome you back very soon.

"Friendly and great nights sleep"

HayleyW1140, Grimsby, United Kingdom 20/09/2020

Great socially distanced Hotel which doesn't spoil your stay but puts you at ease. Staff are so welcoming and friendly. Room was clean and had everything you'd expect. Loved that it had both a shower cubical and a bath tub. Bed was comfy and had a great night's sleep. Breakfast was tasty and good produce. Friendly staff serving the hot options. The location was ideal for where we wanted to be and is quite with not much in the immediate area. Probably the reason for the great nights sleep. Checking in and out times are also great. No one wants to rush about after their breakfast. We had an excellent stay and couldn't fault it.

Andrew Borland, General Manager at The Olde Barn Hotel, responded to this review
Thank you for your feedback. I am very pleased you had an enjoyable stay, and look forward to welcoming you back in the future

"Pleasant stay after changing rooms"

christine s, Potters Bar, United Kingdom 16/09/2020

Arrived at the Olde Barn Hotel on a 2 day break from buy a gift. Nice hotel but a bit remote. Room we were given we had to change as when I checked the bed there was a very large stain on it and also a hole in the side. Our room was changed straight away without any fuss. The new room was very nice, clean and quite big. The hotel was very good with the spacing for COVID with sanitisers everywhere. One disappointment was that when we arrived the bar wasn't open and the receptionist had to serve a drink but she couldn't use the pumps so we had to have bottled beer at extra cost! The restaurant was ok but I had the gammon which was very overcooked as was the bacon for breakfast. Didn't eat there the second night as found a restaurant in the small town which was a 10 minute walk away.

Andrew Borland, General Manager at The Olde Barn Hotel, responded to this review
Thank you for taking the time to feedback your experience. I am sorry that you had some issues with your initial bedroom, but pleased the team resolved the issue quickly and effectively. I am also sorry that the food did not meet your expectation an dwill raise your comments with our kitchens. thank you agin for sharing your experience with us

"Lovely weekend away"

MoragFT, Coventry, United Kingdom 14/09/2020

Weekend break. Definitely covid friendly. One way system in operation. Everywhere really clean. Food in restaurant amazing . Rooms clean. Lovely area. Lovely local walks. Friendly staff very helpful. Would stay there again

Andrew Borland, General Manager at The Olde Barn Hotel, responded to this review
Thank you for taking the time to review your stay. I am very pleased we met your expectations and look forward to welcoming you back in the near future

"Software and stitch retreat"

User 12/09/2020

Just arrived home from a software and stitch retreat at The Olde Barn. This retreat should have happened in April but as lots of things it was cancelled until this weekend. Our group was apprehensive about visiting a hotel at this time but we couldn't have felt safer. All the staff were very attentive and our health and safety was their top priority. We could move about the hotel without any worries about having too many people around and all our meals were served in a small dining room. If anyone is considering visiting this hotel I can highly recommend it.

Andrew Borland, General Manager at The Olde Barn Hotel, responded to this review
Thank you for sharing your experience at the hotel. I am very pleased you enjoyed your stay and hope to welcome you back again in the near future

"Sewing Retreat"

User 12/09/2020

We were a group of 5 ladies on a sewing weekend. All of us are in the older age group & some of the group were concerned about our vulnerability to Covid but the hotel coped really well & we always felt completely safe. The food was excellent & we even had to ask for smaller portions. The rooms were clean , spacious very nice. We were made very welcome & nothing was too much trouble. It is difficult times for businesses , this is my third visit to this hotel but without a doubt will be booking again. For the price we paid it was excellent value for money

Andrew Borland, General Manager at The Olde Barn Hotel, responded to this review
Thank you for sharing your experience at the hotel. I am pleased you felt safe and secure and had a comfortable stay. I look forward to welcoming you back in the near future

"Short break"

User 30/08/2020

Great value stay this hotel was great value for money the public areas could do with an update but the superior rooms were presented to a very high standard. The hotel copped well with the covid restrictions. But the bar menu was a little limited.

Andrew Borland, General Manager at The Olde Barn Hotel, responded to this review
Thank you for your feedback. I am pleased that we met your expectations and that you enjoyed your stay. I hope to be able to welcome you back in the near future

"Excellent value"

sassyjem, Stafford 28/08/2020

A one night stop over for us on the way to kings lynn. Extremely good value for a one nights stay. Our room was a great size with a fabulous bed and great shower room. The one way COVID safe route seems to work well. Overall though sadly the hotel does look very tired and a good bit of money would need spending. Loved the artwork on the walls though! We did pay for breakfast which at £20 for us both is a lot of money so I expected great things. Sadly the cold selection was poor and the cooked breakfast nothing special. Very disappointed with this but would stay at the hotel again.

"Not great"

happyincumbria, carlisle 26/08/2020

My husband and myself were gifted a 2 night stay with afternoon tea. We were travelling to visit our son and his family in Norfolk, so stopped hereto break the long journey. When checking in we arranged for the afternoon tea the next day. Room was big but very basic, really could do with updating. But it was clean. That night we had a meal in our he bar, yes it was just pub grub, but it was ok. The next day we decided to check out a day early, reason we were board, the hotel was in the middle of nowhere, the hotel ground were over grown and full of fag ends, and to top it off the pool was closed. We went down for our afternoon tea, which we were looking forward to as we had not had breakfast, the lady on reception said we didn't have one booked, on showing her our receipt, she mad a phone call then started rushing around. Then another couple turn up for there tea. Nothing for them as well. In the end we told the lady to box it up for us and we checked out early. Would I go back, sadly no. I do know they needed a refurbished and more staff but I guess that's all down to money.

"Lovely and clean"

User 24/08/2020

We have just got back from our stay at the olde barn and had a lovely time food was lovely and staff Jack/lexie were very friendly and welcoming. Would happily go back My only criticism was that could do with a fresh lick of paint here and there.

"Lovely Hotel"

Chaz35661, Kingston-upon-Hull, United Kingdom 24/08/2020

I recently stayed here as part of a Buyagift Voucher. We had a 2 Course Meal included in our stay and a full English breakfast. The food was lovely and we had a really nice room. The Staff at this Hotel are all super friendly and we really enjoyed our stay here. It's situated in the quiet and relaxing Village of Marsden. Nice for walking, the Village has a nice Pub which we visited about 10 minutes walk away. I would recommend staying here.

"Lovely mini break "

shazpin, Boston, United Kingdom 21/08/2020

We are quite local to the area but needed a break away as husband been working very long hours during lock down . We chose the hotel as looked nice on the website and very conveniently located. On arrival ,friendly welcome explained the guide lines re vivid and had to wear mask on entry as expected . Was upgraded to a lovely super room (201) really clean , huge bathroom his and her sink units too . Loads of storage space. Iron and full size ironing board , tea coffee making facilities fully stocked . Although be side of vivid no room cleaning during our stay but totally understood this and thought as no problem . Hotel is running with Skelton staff but all are so lovely the young man and young lady working in the bar and breakfast room were so helpful and friendly and another lady on our 2nd night was also lovely . Restaurant not open for dinner , but we're offering a reduced menu in the bar and both nights was really nice food. Breakfast was continental help yourself to drinks , cereal, toast and pastries then also full English hot breakfast , or what ever your preferred choice of hot food and was really good . Yes it was quiet and spa not open yet but every precaution taken to make you feel safe, lovely staff, food and fab clean room . Just what the doctor ordered for husband not having a full day off since February , perfect . And thankyou to all at the olde Barn

Andrew Borland, General Manager at The Olde Barn Hotel, responded to this review
Thank you for taking the time to feedback your experience. I am very please you enjoyed your break with us. I hope to welcome you back in the near future, when our health club facilities should also be open again


User 19/08/2020

I arrived, and although check in was a quick process, I found the lady to be quite dismissive in her attitude, whether that was only to me or not, I'm unsure. I had a large, spacious room, but the problem was, there were bugs in the corners of the room, a black beetle scrurried across my floor, so I actually had to hit it with a shoe, the also appeared to be some daddy long legs type of bug in the corner of my bathroom, next to where the bath meets the corner of the wall. There was a large chip in the bath, the shower wasn't fitted to the system it came with so I had to lift it down and shower, rather than stand under it, there seemed to be a forgotten cotton bud behind the cabinet next to the bed and the matching one in the bin in the bathroom. There was also a ceiling repair that had been done what looked to be recently because the patchwork paint was a telltale sign. I heard from other members of the hotel at the time that a fire alarm went off in the middle of the night also, which broke their sleep, and then prohibited them from sleeping again. I overall think the place needs a little TLC towards the back of the building, whereas the front is in tip top shape. It's what the eye can't see that they need to upgrade.

"Olde room and Olde food"

lucyCza, Maidstone, United Kingdom 16/08/2020

Visited post COVID midweek in August. First point of notice is that we were definitely in the old part of the Olde barn hotel, as our room was nothing like the lovely photos on the website, which was disappointing, yet did the job. Minimal enforcement of a one way system, when staff don't even follow it themselves which again is not impressive. Much like the food in the bar which looked and tasted defrosted and with minimal effort, along with little to none vegetarian options, would recommend eating elsewhere. Bar staff were really nice especially under the current circumstances and during the hot weather. Limited space to dine and not really worth the price when leisure facilities are not available.

"Software and Stitch Retreat"

User 16/08/2020

Well what can I say....not enough really. I have just stayed here from Thursday through Sunday on a sewing retreat. The hotel is open and running on fewer staff and amenities, however we could not have been more well looked after. There are sanitisers everywhere, the staff who are currently working are doing everything necessary to make the guests feel at ease in this current climate, observing social distance etc. I never once felt any risk! The food was from the bar menu and was very nice indeed, with plenty to choose from, we had all refreshments brought to our rooms as required. Andrew the hotel manager and Charlie the hotel deputy manager went out of their way to accommodate our little group, giving a lovely personal touch. I cannot say how much I have enjoyed my weekend here, a massive well done to all staff you are doing an amazing job to get us back to ‘normal' in these unprecedented times. Thank you all for a great weekend.

"Honest review from my second visit"

HPowell00, Clitheroe, United Kingdom 16/08/2020

I've been here Thursday till Sunday on a sewing retreat. Usually these retreats have 15 people but the hotel kindly let it run this time with just 4 of us. This is my second visit, I was last here in February. I enjoyed my stay then but this is about this visit. These are difficult times and I must admit, I was a little apprehensive. I need not have worried. There are sanitising stations everywhere, social distancing is very well organised. There are less staff as there are less customers but the service has been exemplary. The food this time has been off the bar menu but there is plenty of choice and it has been excellent. 2 of the ladies have had steak each night! Andrew, the Manager and Charlie (Deputy Manager) have made sure we have everything we need and lovely Lexi our waitress is great too. I highly recommend The Olde Barn and have felt safe but had a great time.

"Horrible weekend"

TraceyKeyingham, Keyingham 12/08/2020

The Old Barn is not ready to open after lockdown. The pool is not open, there was only one staff serving the whole hotel all weekend and the food is poor pub grub. The outside seating areas are filthy and overgrown. I would not have stayed the second night if we did not have plans in the area. The aircon did not work in our room and no maintenance on site or offer of an alternative room although the hotel was half empty. Soulless is my conclusion to the stay.

"Some very dated areas and rooms"

ack33cat, Mainland, United Kingdom 28/07/2020

It was fairly cheap to stay but the room was dated and we have stayed in much better at this price point. They are still getting up and running after the corona virus so facilities are very limited. I was concerned that the bathroom hadn't been cleaned properly with dust, hairs and spiders in the corners. I'm not sure why we were given a dated room when the pictures on the website show they have much nicer. Personally if I wasn't fully booked, I would fill my refurbished rooms first to avoid negative reviews. I think this place could be very nice and some of the public areas have been refurbished already. I hope they manage to get this place up to the standard of other best westerns we have stayed in.

Andrew Borland, General Manager at The Olde Barn Hotel, responded to this review
Thank your for your feedback. I am sorry that we did not meet your expectations but I do take on board your comments on areas for improvement and will discuss these with the team and the owners of the hotel. Thank you again for feeding back your experience

"Family break"

sharonwL4007PK, Dukinfield, United Kingdom 17/03/2020

Went to the old barn hotel with sister, Auntie, Uncle and cousin I had room 201 in some parts the hotel needs a bit of tic However our room was lovely and the pool area relaxing excellent value for money and friendly staff.

"Dated and old"

philiph2549, Kettering, United Kingdom 15/03/2020

We booked two night here after seeing the hotels website. As usual the website shows all the best bits, but unfortunately it's not quite like this. The restaurant is very dated and in need of redecoration. The set menu looked very dated and the bar menu was better and the food we had from this was well prepared and not over priced. Breakfast was good selection of self service food but at £10 each is about average price. The health club was ok, the pool a little cold the hot tub had too much chlorine causing me quite bad eye irritation and the mens changing room had a lake where the showers were not draining properly. Our room was nice, it was clean although the carpet did feel slightly sticky under foot. The bed was comfortable. We had afternoon tea and i give them a big thumbs up for as it was very tasty and generous and this is the main reason for an it's ok rating . If you want somewhere to sleep and a pool on is on your list then it would fit the bill, otherwise a premier inn etc would be a better choice.

abN9543KL, General Manager at The Olde Barn Hotel, responded to this review
Thank you for taking the time to share your experience at the hotel. I am pleased that you enjoyed the bar food and afternoon tea nd breakfast, and that your room was comfortable and clean. I note your comments on restaurant decor which i shall share with the owners. I also note your comments on the leisure club pool and spa bath and will take these up with the lesiure club team. I hope that you will consider returning to us when you are next in the area.

"Looking after disabled guests"

Hilmjones, Sleaford, United Kingdom 10/03/2020

My brother who has limited mobility recently visited the pool after purchasing a group on the staff were absolutely amazing with him. They allowed him to use the staff changing rooms as they were closer. They swapped the treatment rooms so they were nearer and made him feel so relaxed and welcomed. Well done guys not enough places show your consideration thank you.

abN9543KL, General Manager at The Olde Barn Hotel, responded to this review
Thank you for taking the time to share your experience at the hotel. I am very pleased that our leisure club staff provided a high level of customer service that made your family time with us relaxing and enjoyable. I shall pass your kind words to the team. Hopefully we can welcome you back for another visit in the near future

"Another Brilliant Mr Bridge Weekend"

Joan02, Stockport, Cheshire 10/03/2020

We thoroughly enjoyed our visit yet again to The Olde Barn where we have enjoyed many Mr Bridge weekends. We were greeted warmly on reception by Gwen who remembered us from previous visits. We had been upgraded to Executive rooms, which was a nice loyalty touch. Yes, the hotel could do with some financial investment in parts, but it was warm, friendly and very comfortable. The food in the restaurant was very good, with the sea bass excellent! All staff were most accommodating, helpful and friendly - special mention goes to Gwen and to Charlie and the lady cleaning our rooms. We have been coming here for over ten years and we are looking to book another bridge weekend there in the Autumn. All things considered, I recommend The Olde Barn as superb value for money. We will certainly be back again! Thank you!

abN9543KL, General Manager at The Olde Barn Hotel, responded to this review
Thank you for your feedbcak. I am very pleased you enjoyed your return visit to one of the Mr Bridge weekend events. I am slo pleased that the staff met and exceeded service expectations and will pass your kind comments on to the team. Look forward to welcoming you back later in the year

Queste recensioni rappresentano le opinioni personali dei viaggiatori e non di TripAdvisor LLC o dei suoi partner commerciali.