We are long-time HH members and usually stay at Hampton Inns, but no longer. This experience put an end to the dwindling loyalty we had for the brand. The Double Queen suite we reserved had no bathroom mirror, just empty cleats on the wall, and there were food crumbs on the floor. We went to the front desk. We were given another room, but the only one available was a single king. Not what we wanted, but they adjusted the price. The King Room had a queen-sized top sheet on the king-size bed. We found that out when we went to bed and realized we'd have to scrunch to the middle to have a sheet between us and the duvet. It was late, so we dealt with it. We got a king sheet the next morning at the front desk and changed it ourselves because they only offer housekeeping on demand and we didn't want to wait around to ensure it was done. The no-housekeeping policy extends to the breakfast area, too. Every morning of our three-day stay the tables were dirty with crumbs and spilled syrup, and even the sides of the center high-top table had gooey fingermarks. No one was cleaning. We had to clean our own table with hot water from the hot water carafe and a napkin. The toaster only toasted one side of the bread. No one replenished the yogurt. We had to ask one of the three people hanging out and laughing in the kitchen for some. The kitchen didn't seem too clean but a staff member hurried me out and I kitchen couldn't see the details. We sat at a side table next to the window. This was when I noticed the thick layer of dirt on the floor and windowsills behind the food-speckled curtain, and dead roaches on the floor. That's when I started taking photos and when I was seen by the staff. A staff member whipped out a squirt bottle and a rag and started to wipe the tables. There was no decaf coffee in the afternoon/evening. No decaf Saturday morning either. There were hard-boiled eggs in plastic ziplocks on the breakfast table. They were warm and not on ice. This is a potential health hazard. The tiny wastebaskets in our room filled rapidly, but...right!...no housekeeping. The communal trash can at the elevator on our floor was overflowing during our three-night stay. We did talk to the front desk staff and even showed them the issues in the dining area. The person promised to write up our concerns but said that the hotel was under new management and the new management didn't care. The desk person said we should see how dirty the kitchen area was. Hilton standards at this location have slipped so low they may never be found again. Avoid!