Camere 1
Camere 2
Camere 3
Codice vantaggio

Best Western Plus Hotel West Lawrence, Lawrence

6101 Rock Chalk Drive, 66049, Lawrence, United States - Vedi su una mappa
Best Western Plus West Lawrence - Area esterna Il Best Western Plus West Lawrence è situato nel centro di Lawrence. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Inaugurato nel mese di ottobre 2018, il Best Western Plus West Lawrence è uno splendido hotel con 112 camere, situato a pochi passi dal Rock Jayhawk Chalk Park, dal Jayhawk Tennis Center e dal Lawrence Sports Pavilion. Grazie alla nostra posizione in prossimità dell'Interstate 70, è possibile raggiungere comodamente in auto la University of Kansas, il lago Clinton e numerose altre destinazioni di Lawrence. Le nostre strutture spaziose comprendono accesso a Internet ad alta velocità gratuito, una piscina coperta riscaldata, una palestra e una stazione di ricarica per autovetture elettriche. Inizia la giornata con una ricca colazione all'americana completa e gratuita e concludila guardando la partita e sorseggiando uno dei nostri drink speciali presso il bar della hall. Dopo un'intensa giornata di lavoro, rilassati davanti al nostro caminetto all'aperto, dotato di una comoda area salotto. Sono disponibili anche grandi griglie a gas con la relativa attrezzatura per barbecue, se desideri improvvisare un picnic prima della partita. Monday Night Mixer dalle 17:00 alle 20:00. spuntini e drink speciali gratuiti.

Best Western Plus

Hotel West Lawrence

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Colazione all
    Colazione all'americana
  • Piscina coperta
    Piscina coperta
  • Aria condizionata
    Aria condizionata
  • Lounge / Bar
    Lounge / Bar
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Servizio di lavanderia in loco
    Servizio di lavanderia in loco
più info vedi meno

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2020
Basato sul parere di 133 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
109
Molto buono
11
Nella media
9
Scarso
1
Pessimo
3
CONSULTARE I PARERI SU
Affari Affari
20
Da solo Da solo
10
In coppia In coppia
16
In famiglia In famiglia
62
Viaggio con amici Viaggio con amici
5
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Cross country trip -- great covid hygiene"

5
Richard R, Oakland, California 16/09/2020

We needed a place that takes a lot of Covid hygiene precautions. This is it. Very clean. Very modern. Super protective at checkin and in the fitness room. We had a suite with kitchen and it was very well equipped and appeared to be very clean.

"Review"

3
User 31/08/2020

The hotel is new and the decor very nice. At check in I was asked if I wanted the room cleaned and my answer was yes. The cleaning that was done, was used towels from showers taken away and new towels provided. Dirty towels from the sink were left and the bed was not made. The shower floor felt slimy like it had not been cleaned for a long time. The shower head had no water pressure and you had to stand pressed up against the glass for the water to fall on you.

"It is ok but you will have to request extra items"

3
lindsaylindsay785, Kansas City, Missouri 05/07/2020

This is a nice hotel in an easy to get to location. The room and hotel are pretty nice. In our room we had to request 2 more pillows as we only got 2 total. There were only 2 bath towels total and no bath mat which was annoying. The toiletries smell like insect repellent. The shower is weird - the shower head is up on the ceiling so you can't adjust the pressure yourself and it's really far away from your head so the pressure sucks. The breakfast is a joke - it is a protein bar, green apple, and a bottle of water - so more like a snack that you get. But the room itself is fine and the staff is very friendly.

"Would be 5-Stars IF they had provided advertised amenities"

4
FrequentFlier258419, Poplar Bluff, Missouri 22/03/2020

Unfortunately our stay was at the start of the COVID-19 crisis. The hotel neglected to inform us upon booking or prior to our stay that there would be NO Full Breakfast (just a stale granola bar and an apple sack breakfast), bar was closed, and pool was closed. ALL reasons I chose this hotel. Otherwise hotel was nice, new, clean, modern. My wife was quite disappointed that the suite did NOT include a bathtub. And the water pressure and flow from the ceiling rain-shower head was hardly enough to rinse off. The suite was nice otherwise.

BWPwestlawrence66049, Front Office Supervisor at Best Western Plus West Lawrence, responded to this review
Dear valued guest, Thank you for taking the time to review our property. I apologize that our amenities were closed during your stay. Unfortunately, due to the crisis, we are no longer offering many of our amenities that are advertised as they all increase the risk of spreading the virus. In order to ensure the safety of our guests, the company has decided to close those risks factors so we can do our part in keeping the virus contained. I also apologize that the construction of you room was not up to your expectations. I hope that you will choose us again in the future when everything has calmed down and we are able to show you our true potential and fabulous amenities! Sincerely, Finn Huslig Front Office Supervisor

"Great Motel!"

5
T1566YJscotts, Mason City 15/03/2020

Like new, very nice motel. Well worth the money. Rooms were clean, beds comfortable, staff was friendly, and breakfast was great! Definitely plan to stay here again when traveling through. The lounge was relaxing and the motel was quiet.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear T1566YJscotts, We appreciate your feedback, and thank you very much for choosing us! We are delighted that you enjoyed all our wonderful amenities, staff, and complimentary hot buffet breakfast. We hope that your travels bring us back this way again soon, take care!

"Volleyball tournament"

5
W6551ASjackied, Jefferson City, Missouri 13/03/2020

My daughters team had a tournament across the parking lot from the Best Western hotel. It was very convenient! The hotel is new and even smells new. I love the lobby! Our room was clean. I like that it had a small fridge and microwave. We were able to heat up pizza leftovers the next day. The front counter were friendly and professional!!

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear W6551ASjackied, Thank you for your excellent review of our hotel. We are elated that you enjoyed our spacious, welcoming lobby, and clean rooms! We are also delighted to hear that my Front Office Staff helped contribute to the wonderful stay that you had with us. We hope that your travels bring you back this way again soon, take care!

"Nice Hotel"

5
laurieroehrig, Buda, Texas 10/03/2020

This hotel was very nice and in an area of Lawrence that seems to be growing. Right across the street from the KU Tennis Center and very close to just about anything you need. I did think the beds were a little hard, but my husband and daughter didn't seem to have a problem with that.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear laurieroehrig, Thank you for your excellent review of our beautiful property. We appreciate your kind words, and we hope your travels bring you back this way again soon!

"Basketball game"

5
deannapruitt, Ellsworth, Kansas 06/03/2020

Excellent hotel. Great breakfast and lounge area. Prices at bar were great. Staff were very friendly. Did not like the rain shower head but that's just me. Bed had a small lump but did not affect my stay. Will definitely stay again when in Lawrence

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear deannapruitt, Thank you for your excellent review of our property! We are elated that you enjoyed our Bar and our staff impressed you with their kindness. We recommend that you book a room that has a tub/shower combination for your convenience during your next stay. We hope that you will come back and see us again soon!

"Housekeeping is horrible"

1
User 26/02/2020

Sad because the room is great but housekeeping is horrible. The first night I received a note that the bed wasnt made because of personal items left on the bed. A pen. Huh? The used ice bucket in our room wasnt touched. The clear garbage of leftover takeout was still there. The second night we made it clear we wanted the bed made. It was done. But the remote wasn't placed in the normal place. It was clear the housekeeping staff is lazy

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear Chase M, We are very sorry to hear that you did not have a good experience with our housekeeping services. We assure you that we hold our cleanliness to a very high standard here at Best Western Plus and we are honored in doing so. However, we are deeply saddened that we could not provide you a superior experience during your stay. We will be addressing these issues with our housekeeping staff and Supervisor. Our Housekeeping Staff work very hard to keep our hotel clean and safe. Our requirements for rooms that stay more than one night with us is to make your bed, replenish amenities, and take out your trash. If there are any personal items on your bed we are not allowed to make up the bed due to liability reasons. We do hope that you will give us another chance to provide you with excellent housekeeping service, take care.

"Volleyball"

5
NicoleSue, Fort Hood, Texas 12/02/2020

This hotel is a wonderful place to stay and set up well for groups and families. Large lobby with a number of chairs and tables, along with a well stocked bar and coffee, water and cookies available throughout stay. Rooms was spacious, clean and comfortable. Staff is helpful and friendly. Location is perfect for events at the Sports Pavilion. I did not use the pool or fitness center, but the kids enjoyed it. This was our 2nd stay at this hotel and we would happily stay there again!

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear NicoleSue, Thank you so much for your excellent review of our property! We are elated that you enjoyed your stay with us and that there is enough space for all the teams. We appreciate your feedback, and we hope that you will come stay with us again soon!

"First time here"

5
User 08/02/2020

Good motel. Will definitely stay again. Wished the locations was more centralized, but in a few years, I suspect there will be a lot of growth in the area. Clean and modern. No complaints about the motel

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear jeffkR3615TR, Thank you for your excellent review! We appreciate your feedback. We will have more businesses opening up, including a new hospital in August 2020 right down the road from us! We hope that we will see you again soon!

"Wonderful"

5
KLasley, Tama, Iowa 07/02/2020

I loved the look of the hotel. Was a very pleasant and friendly atmosphere! We had a very late check in and the service was excellent. I was surprised with how nice everything was considering the price. Rooms were very clean, nice, and cozy. Definitely my go to hotel in the Lawrence location.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear KLasley, We appreciate your feedback! We are elated to hear that you enjoyed your stay with us, and enjoyed our clean and cozy rooms. Thank you for your kind words, and we hope that you will come stay with us again soon!

"Far Exceeded Expectations"

5
K7490KPlauram, Cimarron Hills, Colorado 01/02/2020

We had two guest rooms, one of which was a pet room. Both rooms were spotless. The pet room had tile floors and plenty of space for a kennel, etc. All beds were comfortable. The showers are perfect. We will definitely stay at Best Western Plus again.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear K7490KPlauram, Thank you so much for your excellent review of our property. We are exuberant that you enjoyed your stay with us so much and our pet friendly rooms were spacious and clean. We hope that you will return soon!

"Wow!"

5
wendyk621, Seattle, Washington 30/01/2020

This hotel is fairly new, offers big, quiet rooms, very nice facilities, a good breakfast buffet and even a bar (although it is not open Wednesday's, which was when we stayed here). To go bags of fruit, water and granola bars provided at checkout, coffee, cookies and fruit available 24 hours/day.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear wendyk621, Thank you for your excellent review of our property. We are delighted that you enjoyed our quiet, spacious rooms, and our delicious complimentary buffet style breakfast. We do also provide a 'Grab n' Go' Breakfast for the guests that are in a rush that includes granola bars, a small water, and an article of fruit! We hope that you will come see us again soon!

"Great stay"

5
Julie B, Iowa 27/01/2020

This hotel was a bit out of the way, on the edge of Lawrence but the stay was great. The room was large, clean and quiet. There was a lighted closet with iron and ironing board. There was a microwave, fridge and coffee maker. There was a large indoor pool and a fitness center with lots of equipment. Breakfast was great: sausage links, scrambled eggs, real oatmeal with toppings, grilled vegetables with tortillas, bacon, pastries, yogurt, apples, oranges, bananas and yogurt.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear Julie B, WOW! We appreciate your excellent review of our property. We are pleased to hear that you enjoyed every aspect of your stay including breakfast, our 24-7 fitness center, indoor heated saltwater pool, and our spacious clean rooms. We are honored that you were so impressed with your stay. Thank you so much for your time. We hope that your travels bring you back this way!

"Great Place"

5
Terri H, Versailles, United States 20/01/2020

This hotel was very nice. I will stay again. Very clean. The breakfast area was big enough for all the guests. Food was good. Love the way this hotel makes everything comfortable. I am picky where I stay and this one is a good one.

BWPwestlawrence66049, Public Relations Manager at Best Western Plus West Lawrence, responded to this review
Dear Terri H, Thank you for your review of our property! We appreciate your feedback, and we are delighted that you enjoyed our hot complimentary breakfast and our comfy rooms. We hope that your travels bring you back this way!

"Tournament"

5
User 20/01/2020

My daughter had a tournament last weekend. We only stayed for one night but the service was amazing. Everyone was friendly. The breakfast was good. They serve breakfast from 7-10 am. Because we had to be at tournament by 7am they had breakfast out 30 minutes early so the players could eat before they left.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear jsschenning, Thank you so much for your fantastic review of our property. We are elated that you enjoyed your stay with us, and our staff was very welcoming. We are also pleased that you enjoyed our hot complimentary buffet style breakfast, and opening early for the tournament was convenient for you and your family! We hope that we will see you again soon, take care!

"Outstanding"

5
Geni W, Hutchinson, Kansas 18/01/2020

Husband and I traveled to Lawrence to visit family. Found this BW on accident, it is tucked away from main part of town, but suited our visit perfectly. Hotel is only 1 year old, very modern, beautifully appointed. Staff were all attentive and friendly. Breakfast was delicious and a very nice assortment of hit choices as well as the usual array of pastries and cereal. Have already recommend this property to others and will definitely stay here again. A top notch experience, thank you!

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear Geni W, We are honored that you enjoyed your stay with us! Thank you for your compliments to our hardworking staff and our beautiful property. We are a bit on the outskirts of town, but easily accessible from I70 and we are in a two mile radius of about 25 different restaurants around the area. We are also glad to hear that you enjoyed our complimentary hot buffet style breakfast. We hope that you will come back and enjoy another top notch experience again soon!

"Good clean hotel"

5
Chris S, Leavenworth, Kansas, United States 13/01/2020

Nothing wrong with this hotel. New, staff was friendly and everything clean and in good care. Nice bar area, pool and a good outdoor seating area when the weather is warm. Check in and out was quick with no issues.

BWPwestlawrence66049, Manager at Best Western Plus West Lawrence, responded to this review
Thank you for the outstanding review for our property. We hope your travels bring you this way in the future and you can stay with us again! Have a great new year.

"Worst night sleep ever"

3
Wuladyblu11, Topeka, Kansas 12/01/2020

I will not be staying at this hotel ever again. There was no hot tub and the bed was the most uncomfortable bed I have ever slept in. The pillows were flat and hard to get arranged to get any type of cushion. Very clean & brand new hotel but as for the sleeping experience....the worst I've ever had.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear Wuladyblu11, We are very sorry to hear that you did not enjoy your sleep during your stay here. I hope that you will still consider staying with us again so we can offer you extra bonus points for your stay for the trouble. If you have any questions about this please contact the hotel at 785-330-8009 ext. 4 and ask for Aubrey. I would be happy to assist you.

"Prime stay"

5
User 06/01/2020

The hotel is so new that still smells like it ! Clean, berry nice rooms, good breakfast, the staff very attentive, highly recommend for family or business travel, a lot of food options near by, nice town

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear Maria Fernanda T, We are honored that you enjoyed your stay with us, and that you enjoyed our spotless rooms, hot buffet style breakfast, and our attentive staff. We hope that your travels bring you back to Lawrence again soon.

"Amazing!!!"

5
JDD800, Lawrence, Kansas 26/12/2019

This place was immaculate from top to bottem. Rooms are large and the Bathroom is perfect with sink outside the shower toilet area. The shower is amazing and the beds are great. It has a full Bar and great pantry and the Breakfast is so good. Best place we have stayed in Lawrence in a long time

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear JDD800, We appreciate your feedback about your stay! We are delighted to hear that you enjoyed your time with us and are honored that you chose to stay with us. We hope that your travels bring you back our way sometime soon, and again thank you so much for your time!

"Very comfortable hotel"

5
User 22/12/2019

We stayed here just overnight on our way home from a funeral. We would go out of our way to stay here. It was clean and modern. The breakfast had plenty of choices although I would prefer to not use plastic silverware.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
We appreciate your review of our hotel. We are glad to hear that you found comfort in staying with us, and we offer our condolences for your loss. We hope that your travels will bring you back towards Lawrence again soon, take care.

"Nice hotel..Horrible management"

1
kutoriar, Lawton, Oklahoma 17/12/2019

Nice hotel...My credit card was charged 3 times for 3 different amounts...$216,$171 and $197 manager was very unprofessional his name was David or Dan..Finally they found the charges after he accused me of lying even though my bank verified those charges from my 2 night stay! He didnt apologize..Even though I paid with a major credit card they charged me the full stay the first night we checked in...Also charged my card again the day we checked out! So instead of trying to find out why I had these charges he just acted very unprofessional over the phone yelling!!! After close to 2 hours on the phone another employee found my first charge...He had no intention of trying to get the situation worked out..With all the traveling we do my husband being retired miltary and this was the worse hotel experience ever!! Do not stay here if you do definitely check your charge to your credit card!!!

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
We are deeply sorry for the experience that you had with our property. We are glad to hear that everything else about your stay was satisfactory. Unfortunately, our system will place a temporary hold on your account upon check in, if the card has been changed or refunded then changes won't be made automatically based on your financial institution. If the account is refunded, then it takes about 5-7 business days max to reflect back on your card. We have tried to resolve the issue with the charges on your card, and again we apologize for the inconveniences. However, we do hope that you will return so that we may have another chance to offer you a superior experience.

"Being inbetween places to live I stayed here at this hotel!"

5
User 17/12/2019

The room was perfect and the breakfast was to die for! After getting into my room i got a call from the front desk asking if the room was to my "liking"- i was so impressed. Amazing place and anyone looking for an amazing sleep should stay here! Also outside there are fire pits! So great!

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
We thank you for your wonderful review of our property. We are absolutely elated that you enjoyed everything about your stay with us. We hope that you will return to Lawrence again soon. Thank you for your kind words!

"Our Stay at Best Western in Lawrence Kansas."

5
User 17/12/2019

My husband and I had driven 15 plus hours from South Carolina. We arrived at midnight to check in, the front desk gal was so friendly and quick to check us in with our dog. We had to leave early the next morning and the breakfast and coffee were very good. Would recommended staying at this hotel!

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
We appreciate your kind words, and your excellent review for your property. We strive to provide wonderful service, and we are glad to hear that we could do just that for you. We are honored that you enjoyed your stay with us, and we hope you will visit beautiful Lawrence again soon!

"Nice new hotel"

5
Brent P, Saint Cloud, Minnesota 11/12/2019

This is the nicest Best Western I have stayed in. Only a year old. The lobby public area is huge and makes you think you walked into the wrong hotel, but in a good way. Staff is friendly and engaged. Room is well appointed but not spacious. I would stay here again if in Lawrence.

"Wedding in Lawrence on December 7, 2019"

5
User 10/12/2019

As we approached the front desk upon arrival a few guests were arguing with staff about their stay. After a short wait in line we were attended to by Aubrey. She was composed, courteous, and attentive. She checked us in without a hitch. Management was also attentive and responsive to our needs. Mary , from Leavenworth ( housekeeping supervisor) was always smiling and engaged. Her staff was efficient as well. I didnt get the housekeepers names , but all were gracious. Tory at the bar was cheerful and I could tell she enjoyed her position. Rooms were clean and spacious. The breakfast buffet was lavish and thoroughly enjoyed. Needless to say, our stay was a 10 from check in to check out!

"Central comfort"

4
210eda, Richmond, Virginia 07/12/2019

This property was centrally located to things in the area I wanted to be near. The facility was very comfortable (except for the room being too cool). If you wanted to concentrate your visit on Lawrence, the location is far afield of the attractions. I wanted easy access to surrounding cities.

"Gorgeous New Hotel"

5
User 07/12/2019

I didn't stay at the hotel for very long, but the rate was good and it was right off I-70. The check in and out was quick, the room was clean and comfortable. Breakfast didn't have a ton of selection, but was definitely adequate.

"Great Place"

5
User 03/12/2019

The hotel is new, clean and shiny so I feel good about staying there. The staff are friendly, checking in and out goes smoothly. Complimentary breakfast offers a nice variety of healthy choices. The hotel is handy to places we visit, easy to get to on road trips.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear Mollieso, We are elated that you enjoyed your stay with us! We are honored that you chose us and we hope to see you in Lawrence again soon.

"Fabulous property"

5
montwood, Milford, Connecticut 23/11/2019

Can say enough about this hotel. Great service, public areas and rooms and pet friendly to boot. Hallways are wide and bright and everything is sparkling clean. Would go out of my way to stay here again.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear montwood, We thank you so much for your kind words about our hotel. We are elated that you enjoyed your stay, and we are honored that you would consider staying with us again. Thank you so much, we hope to see you again soon!

"If I could rate this hotel 6 stars, I would"

5
Bobber123, Cedar Falls, Iowa 17/11/2019

Well to summarize, this is the best hotel for the money I have ever stayed at. We stayed here on our way back from a KSU football game. We arrived late, which was no problem. The receptionist Emma was very helpful and friendly. Our room, wow, it was very large, extremely clean, and equally as modern. I slept on the pull-out sofa bed and it was the most comfortable bed of it's type I have ever slept on. I travel a lot for work and pleasure, and in all my experience I can't think of a nicer hotel, especially considering the price. The breakfast was the typical complimentary style and quality. No complaints there either. I found myself wanting to travel to Lawrence again soon just for the opportunity to enjoy this hotel again. I would absolutely highly recommend this hotel to anyone, traveling with any group and for any occassion. Well done, Best Western!

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear Bobber123, Thank you for taking the time to write a review regarding you stay with us. We are elated that your stay was superior, and we appreciate your kind words to our hardworking team members. Our staff works very hard to keep our hotel sparkling, and deliver an excellent experience for every guest, every time. We are honored that you chose us, and we hope to see you again soon, take care.

"Great hotel!"

5
User 13/11/2019

This is a brand new hotel! Very convenient and I truly enjoyed my stay. Right off of I-70. I plan to stay again in the future! Breakfast was warm and delicious and everyone was very friendly. The rooms are very clean and the beds were very comfortable. I was very pleased with my stay.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear Journey688542, Thank you for your excellent review of our property! We are delighted that you enjoyed your time with us and we are honored that you will be planning on joining us again soon. Thank you again for your compliments, take care.

"Wonderful facility and courteous staff"

5
DebeU, Topeka, Kansas 13/11/2019

The room was very clean and was so happy we chose a suite. Our Yorkie liked the room as well. We stayed a few days as my husband had major surgery at Lawrence Memorial Hospital and we needed to be close to the hospital. Breakfast was delicious.

BWPwestlawrence66049, Manager at Best Western Plus West Lawrence, responded to this review
DebeU, Thank you so much for the positive feedback. I hope the surgery went well and that your husband is back on his feet in no time! Hopefully your next visit will be a fun one!

"Lawrence"

4
User 13/11/2019

very busy and vibrant new hotel. Lots going on. Biggest complaint was Sunday breakfast was not set up on time. We had to leave to catch a plan and were counting on grabbing a bite at the hotel. Front desk staff was awesome.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear Quest300592, We appreciate your feedback. We apologize that your stay did not meet every aspect of your needs. By letting us know how your stay went you are allowing us to improve for guests in the future. We look forward to your next stay with us! Thank you.

"Best Best Western"

5
Andy P, Hilton Head, South Carolina 09/11/2019

This was the nicest motel I've stayed in for a long time. Everything about the property and staff was perfect. No room for improvement. Clean, new, great food and a staff eager to help. Would seek out this property in anywhere near the area.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear Andy P, We are delighted that you enjoyed your stay with us! Thank you so much for your compliments to our team and our beautiful property. We hope to see you again soon!

"Excellent Hotel"

5
MichaelC1076, Monroe Township 06/11/2019

From check-in to check-out, everything was perfect. Extremely friendly staff, clean rooms and excellent service. It felt like home with the availability of coffee, tea and cookies 24 hours. One of the most relaxing and comfortable stays I have ever had. This will be my home away from home when I visit Lawrence!

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear MichaelC1076, Thank you so much for taking the time to write our property an excellent review. We are honored that you enjoyed your stay with us, and that you enjoyed all of our amenities and our hard working staff. We are exuberant that we are your new home away from home and we hope your journey takes you back this way soon!

"Beautifully clean"

5
User 05/11/2019

Beautifully clean hotel and property. The hotel was super clean, updated and beautiful! It has a wonderful seating area outside with gas fire pits that keep you warm on a cool night! The bar is well stocked, The breakfast area was clean and well stocked with very good food.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear Tourist209084, Thank you for taking the time to tell us about your stay. We are elated to know that you enjoyed all of our hotel amenities, clean rooms, and our bar. We are honored that you posted such a glowing review, and we hope our journeys take you back towards Lawrence again soon.

"Nice hotel"

4
austintxmomof3, Austin, Texas 01/11/2019

This hotel is new, so no mold and it appears very clean. I would say the towels, hair dryer and workout facilities are nicer than most hotels in this price range. No complaints about the bed or breakfast. I like the weight/warmth of the bedding. Reduced by a star mostly because: The shower head comes down from the ceiling so even at 5'7" on my tippy toes, I could not adjust the water pressure (it looked like you could if you were tall enough). I had a hard time getting the shampoo/conditioner out of my hair.... I was also cold when showering because there is about 40% of the shower with no glass/door. The hotel was relatively empty when I stayed there, so it was quiet when I was trying to sleep, but I would be concerned about the noise if it were full. I was next to the housekeeping supply room and there would be periods of time where the door was slamming so loudly that would shake my room. I think they have something on the stairwell doors so they don't slam, maybe they could add it there because it was very annoying? I could also hear some traffic (truck) noise even though we were away from any major roads. Another downside for me was that the heat/air would turn on and off throughout the night even though I had it on high (vs. auto), but I am pretty sensitive so that probably would not disturb most people. The BW+ is a nice hotel, but I will probably choose the Hampton next time if they are around the same price since they are similar quality, but the Hampton is closer to campus.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear austintxmomof3, Thank you for taking the time to write our hotel a review regarding your recent stay with us. We are glad to hear that you enjoyed almost everything about your stay. However, we are very sorry you were not fond of the hotels architecture. We will certainly be conversing with our maintenance staff about the slamming doors to the housekeepers closets so we can avoid this from happening in the future. We highly recommend reserving a room with a tub/shower combination during your next stay since it has a standard shower head instead of the rainfall one in the majority of our rooms. We hope that you will consider staying with us again, so we can have another shot at delivering you a superior experience.

"Not your typical Best Western Hotel"

5
User 28/10/2019

My work as a Sports Announcer has taken me to every state and more hotels than I can count over the past 30 years, and I have never been more pleasantly surprised than I was when I pulled up to this hotel. This is unlike any Best Western Hotel I've ever seen or stayed in. The staff was extremely accommodating, the beds are comfortable, the rooms are spacious (and even had a mini fridge and microwave), the breakfast was outstanding, and the bar in the lobby is a great added feature. Found my go-to hotel when I'm in Lawrence!

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you so much for your excellent review of our property. We are elated that you will be joining us again soon. We are excited that you loved our spacious rooms, friendly staff, and hotel amenities. We will be extremely happy to have you back in Lawrence! Thank you again, and take care!

"Beautiful, pet friendly facility"

5
Nancy P, Boston, Massachusetts 25/10/2019

I am an older woman who travels regularly with my small dog. The woman checking me in rearranged my room to the first floor, convenient to a door to the outside. There was parking directly outside also. This was at her initiative, not my request, and very much appreciated! The location is easily accessible from the highway, but distant enough to be very quiet. The bed and pillows were comfortable.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
We appreciate your time to write us an exquisite review of our property. We happily accept your furry friends along your journey! We are also delighted that our comfy beds and pillows met your expectations. We hope to see you again soon in the beautiful town of Lawrence!

"Best Western is the Best"

5
User 14/10/2019

Really enjoyed my time with Best Western. Room was comfortable, bathroom was very nice, price was great, breakfast was fresh, great and different options every morning. The gym was small but got me was I needed and the bar was good. The staff was also super helpful and I loved my stay!

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you so much for your excellent review. We are delighted that you enjoyed all of our amenities, and we hope to see you again very soon! Take care.

"Amazing hotel stay!"

5
puppiesandpeonies, Hutchinson, Kansas 10/10/2019

We had an absolutely amazing experience at this Best Western. Every single person with whom we interacted was welcoming, solicitous, and went out of their way to ensure that our stay was exceptional! Jess at the front desk went above and beyond to accommodate us with our dog, helping us find the perfect room location to fit our specific needs.(She even gave me suggestions for places to walk our dog safely). Our room was spotless, the heat worked perfectly, as did the cable and wifi. Our beds were comfortable and the ambient sounds were quiet enough for us to sleep well. We had planned to eat breakfast elsewhere, but after seeing the options, decided to eat on-site. Everything was delicious, and the service was great. They included both gluten and dairy-sensitive options, as well as many coffee & tea options. On this trip, it was just "us girls" and I'd been a little worried about safety, but the hotel felt safe, well-lit, and secure. The thing that most impressed me was that every single employee with whom I interacted took the time to say hello, ask if I needed anything, make polite conversation, and make sure that I felt welcomed. The hospitality and service were absolutely impeccable. We will definitely be staying again, and recommending to everyone!

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
We are absolutely so excited that you had such a wonderful stay with us. We are exuberant that you chose to stay with us, and that your stay was exquisite! We truly appreciate your feedback, and your loyalty to our brand. Your compliments to our team make us stronger and give us hope to continue with superior services for you and guests in the future. If there is anything more that we can do for you please don't hesitate to ask. Thank you so much for your support, we hope you will visit us again soon!

"Be careful"

1
Guide28047582115, Chesterfield, Missouri 07/10/2019

If it sounds too good to be true, it is. I canceled my reservation, got charged anyway and when I called I was offered future nights credit instead of a monetary refund. They had records that I canceled a reservation but claimed that I made 3 others, which didn't happen. If it did, I should've been charged for 3, not one no show reservation. Ridiculous

BWPwestlawrence66049, General Manager at Best Western Plus West Lawrence, responded to this review
Hi Sheila, I sincerely apologize if there was any miscommunication when we spoke on the phone regarding your no show fees. You are correct you did cancel one reservation on September 16th. However, the following day on September 17th, you made two brand new reservations online. As an experienced and conscientious hospitality professional, I understand how this situation can be frustrating for you, so I wanted to offer you future credit instead of you not receiving anything by not cancelling your additional reservations. I thought we had come to an agreeable conclusion since you had me make you a reservation for November while we spoke. Unfortunately, there is only so much I am able to do when reservations are not cancelled and when I have to turn guests away from those rooms on a sold out evening. Customer service is one of our top priorities and I hope you can experience that and are able to enjoy your stay in November. Sincerely, Lyssa Murray and the Best Western Plus West Lawrence Staff

"Best Sleep"

4
User 05/10/2019

I enjoyed my stay at Best Western Plus in Lawrence. It was peaceful and relaxing. The patio area was amazing. Each evening I sat by the fire and just let the quiet sink in. The room was clean and the bed was very comfortable. I look forward to staying again.

BWPwestlawrence66049, Guest Relations Manager at Best Western Plus West Lawrence, responded to this review
Thank you so much for your excellent review! We are so happy to hear that you enjoyed your stay with us. We hope to see you again soon!

"The best best western"

5
acastillo23, Colorado Springs, Colorado 03/10/2019

I absolutely did not expect all the amenities this hotel had to offer. I was extremely satisfying with my stay, nice rooms, friendly staff and delicious breakfast. Without a doubt I plan to stay at best western plus hotels from here on out.

BWPwestlawrence66049, Guest Relations Manager at Best Western Plus West Lawrence, responded to this review
Thank you so much for your excellent review! We are delighted to hear that you enjoyed your stay with us. We hope to see you again soon!

"Fantastic for our KU visit!"

5
rvianzon1, Aurora, Colorado 29/09/2019

We've never stayed at a Best Western because we're strictly another hotel brand family so we were pleasantly surprised by the quality of our stay here. We really enjoyed our visit to KU and the advice from your front desk personnel about what to do and what we should see while we're in town was added value. We would definitely stay here again. Thanks, Best Western Plus!

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you so much for choosing us! We are honored that you chose our hotel and enjoyed your stay. We hope to see you again soon!

"Great Hotel"

5
travelingmom037, Pittsburgh, Pennsylvania 28/09/2019

We stayed at this hotel during a recent road trip and it was great! The hotel is modern and beautifully decorated. We had a suite on the first floor by the side door to outside. This was super convenient because we were traveling with pets. The only negative was that there were other folks traveling with pets using that same door and it was opening and closing all night long. If you are a light sleeper as for a room further away from any outside door. The room was HUGE, but we did book a suite so I can't comment on the size of a standard room. I LOVED the fact that the room wasn't carpeted. When staying at pet friendly hotels the carpet is always something that seems dirty to me. The room was modern and beautifully decorated. This hotel is a real gem. We picked it because it was pet friendly, but even if I wasn't traveling with pets, I would pick this hotel again.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you so much for you wonderful review of our property. We are elated that you loved your stay with us, and it was a memorable one. We do apologize that the noise inconveniences. We are happy that you enjoyed our spacious suite room on the first floor. We are working to have the outer doors close slower and quieter. We hope that you will return to see us again soon, take care.

"traveling to Texas"

5
Gordon G, Pine Island, Minnesota 27/09/2019

My husband booked this as I drove, I was a little unsure of the location on my way down toward Waco. But it was perfect and the place was clean and nice the staff was great! The coffee was hot. Breakfast was very good. Many choices great salsa choices.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you so much for your wonderful review of our property!

"New, Beautiful and Friendly"

5
User 27/09/2019

I almost don't want to write a review because then they might be sold out the next time I need a room! This is a wonderful hotel. It's spotless with amazing service. The hotel breakfast is among the best I've had and the cookies are to die for. The full service bar is outstanding.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you for your wonderful review! We are excited that you enjoyed your stay with us, and enjoyed our delicious cookies!

"Excellent new hotel"

5
Lisa J, Mount Juliet, Tennessee 25/09/2019

This hotel is just one year old and it still has that "new car smell" (which is a good thing). It was our first stay at a Best Western property, and if they all tend this way, we won't go back to Choice. Check-in was great, and a shout out to the evening clerk on Mon. Sept. 23, who was so friendly and helpful at the front desk. The room was super clean and quiet, and the bed was firm and comfortable. Breakfast was as expected, but a happy surprise was warm cookies to have with my very good dark roast coffee.

"Comfortable experience! Great hotel!"

5
User 23/09/2019

Great place, clean place nice furniture and very comfortable! We loved the rooms and the staff was very nice. Great amenities: work out room and bar.Easy check in process. Thank you Best Western plus!

"BW"

5
Tom T, PITTSBURGH, United States 22/09/2019

Best Western is always a good choice for us. The rooms are clean and the staff are so helpful. We always look for a Best Western on our trips to the west. Any issues you may have are taken care of quickly and correctly.

"Housecleaning Disconnect"

3
PJerryOKC, Durant, Oklahoma 20/09/2019

Thankfully my wife and I arrived at about 5 pm. Unfortunately, we were sent to rooms where the beds had been stripped but not remade and the roooms had not been cleaned. This happened twice! I guess '3rd times the charm'. After 2 botches, the manager left the desk to check out a room that was clean and ready for occupancy. Although it was finally resolved, after being sent to rooms that were not ready, left an impression that the hotel was not ready for the reservation that we had made. After staying in many hotels, this is the 1st time to enter a dirty room... and then, to my surprise... to be sent to a dirty room a 2nd time. It's unfortunate because it is a nice hotel, but we have no plans of going back.

"A great stay!"

5
User 16/09/2019

This facility and its staff were exemplary. The facility was clean and the staff went above and beyond to ensure my stay was perfect. I cannot say enough good about this facility and its staff. If and when my travels bring me back to Lawrence, KS, this will be the only place I'll stay.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you so much for your excellent review, Danna. We are elated that you enjoyed your stay with us and our staff was accommodating and helpful. We hope to see you again soon, take care.

"Clean, new property"

5
User 14/09/2019

Room clean, modern. Bed comfortable. Quiet hotel. Staff was helpful and friendly. The shower head was a rain shower head, so it was different. I prefer the standard type. It was a comfortable stay in a quiet area.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
We appreciate your feedback, thank you! We are delighted to hear that you enjoyed your stay with us. We would love to recommend a room with a tub/shower combination for your convenience next time that you visit us in beautiful Lawrence, Kansas. We hope everything else was to your liking. Thank you for your time!

"New motel."

4
User 10/09/2019

Neat place with a lot of bells and whistles. We had a medical appt. in Lawrence and the cost of this motel was expensive for retired individuals. It was a neat place, had a good breakfast and was easy to reach off of turnpike.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
We thank you very much for your review of our property! We deeply apologize that our rates seemed to be pretty pricey, unfortunately our rates are based off the demand in the city of Lawrence and they are constantly fluctuating. We hope that you will return to see us again soon, take care!

"New, Fresh, and Spacious"

5
Robert B, Madison, Wisconsin 10/09/2019

New is nice! The hotel opened in October 2018 (I think) and feels new. The hotel lobby is open design, and spacious with lots of natural light. The lobby area includes a breakfast area, bar, and other seating. Hot breakfast was served each morning. I appreciated that breakfast started being served at 6am on weekdays, plenty early to get some breakfast before the workday begins. My room felt big and was well designed. We held a workshop in the meeting room and it worked very well. After being in lots of older hotels recently (some "refurbished"), it was a delight to stay in a hotel where everything feels fresh and new because the hotel actually is new! A special shout-out to Lyssa, the GM, and her staff for doing whatever they can to make the guest experience as good as it can be.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
We greatly appreciate your review of our property, and your compliments to our entire team. We are elated that you enjoyed our clean, spacious rooms, breakfast, and meeting room. We are so happy to hear that everything went well with your stay and we hope to see you back in beautiful Lawrence, Kansas, take care!

"Getaway"

4
089LB, Hays, Kansas 31/08/2019

This is a relaxing hotel, the check in was smooth but the girl at the front was a little nosey about why we were staying at the hotel when we said it was not a pleasure trip. But she was very pleasant other wise. The King sized bed was very comfortable & room was very clean. Would not hesitate to stay here again. The bartender was very pleasant also we went out to the patio area it was very quiet even though there was a road right next to the fire pits. It would be good on a colder night but just to try them out it was out of gas so couldn't. It would be very relaxing with your drink & fire pit. Plenty of room for a big group of friends. The pool said it was heated but it cold. The room it was in was warm though. Breakfast was very good & many choices. One of the elevators was out of order when we were there also. But I would go back in a heartbeat.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you for your excellent review on our property. We are delighted to hear you loved our hotel amenities. We do have our relaxing fire pits outside that are connected to a source of gas, and the Front Office or Bar Staff would be happy to assist you next time you visit us. We are sorry to hear that the pool was not at a comfortable temperature for you, we have the pool set at an 82 degrees at all times for safety. Otherwise, it is great to hear that our complimentary breakfast was delicious with a great selection. We hope that you will come back and visit us soon, take care!

"Best value priced hotel around"

5
lvbruns, Chicago 31/08/2019

My hotel room was spacious and comfortable. It has a workout room with different equipment, fast wifi, and comfortable beds. The lobby has comfortable seating, a large breakfast area, and a beverage bar. It's the nicest value based hotel I've stayed in years.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
We are ecstatic that you enjoyed your stay with us and you loved all of our amenities! Thank you for your review and we will use this to implement improvements for you and other guests in the future. We hope you come back to visit us in Lawrence again soon, take care!

"Newer hotel with good pricing"

5
CD35244, Birmingham, Al 25/08/2019

Lobby and room were clean and pleasant. Staff were helpful and friendly. Excellent value for the queen suite. We were forced to stay in a hotel because the apartment we rented for our daughter was uninhabitable. This new hotel was a breath of fresh air and surprisingly value priced. We are grateful this Best Western Plus was there when we needed it.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
We are ecstatic that you enjoyed your stay with us and that we could be of service to you. Thank you for staying with us, we hope to see you again soon!

"Modern, New, Clean"

4
annekirchner, Saint Paul, Minnesota 23/08/2019

I really liked this hotel and will stay again but it was a little bit misleading as to the location in Lawrence, KS. I was there to bring my daughter back to the University of Kansas and the address is Rock Chalk Drive so I assumed it was near campus, not to mention that on the map the University of Kansas has a sports facility across the street so unless you are really paying attention you may be surprised when you arrive. It wasn't until I arrived that I figured out it was about 4 miles from campus in West Lawrence. However, it wasn't a big deal in the end. Overall it has been my favorite hotel in Lawrence. I have stayed at the Holiday Inn Express on Iowa and that isn't exactly easy to access campus from either.

"Wonderful property! "

5
TinkaS16, Georgetown, Texas 22/08/2019

This hotel is awesome. It is a fairly new hotel and it is wonderful. We stayed here overnight on the first leg of our summer trip. We were in the full kitchen 2 bedroom suite which was ideal for our family of 4 that includes two teenagers! The room was exceptionally clean. They have an excellent indoor pool as well. My husband and I appreciated the discounted drink coupons for their hotel lobby bar that we received at check- in! The staff was extremely nice and everyone had a smile on their face. Breakfast the next morning was great. Lots of variety and plenty to choose from. We really enjoyed our stay and it is at the top of our list of favorites. Will definitely be back if our travel plans bring us back through Lawrence again!

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
We are pleased to hear that you enjoyed your stay with us! We are elated that you had a wonderful experience with us and plan to return. We hope to see you again soon to enjoy our indoor pool, our hot complimentary breakfast, and our wonderful hard working staff. Thank you again for choosing Best Western Plus in beautiful west Lawrence, take care!

"Kansas luxury"

5
rosdumach, Chicago, Illinois 13/08/2019

Beautiful property! Wish I had a reason to return here! This was the last night of a cross country trip and I was exhausted when I arrived. Only availed of the room and a quick shower before eating a breakfast before getting back on the road to,home. I might consider going back just to sample some of the local culture and cuisine. Would definitely stay here again if I was in the area.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
We are exuberant that you enjoyed your stay with us. We are happy to hear you enjoyed all of our amenities and we hope you had a safe trip home! We appreciate your compliments to our team!

"Reservation Confusion"

3
User 09/08/2019

The hotel and accommodations were very nice, but the confusion over reservations was frustrating at check in. One room reservation was missed completely and had to be done separately only for it to be booked as one night and not two. Room key did not work next morning and staff said that's because you are checking out. No we were staying two nights - then got message later that afternoon asking when we were coming back to pick up our luggage to check out. ???

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you for completing the survey regarding your recent stay at our property. We sincerely apologize for the confusion during your stay. We always recommend booking directly through the hotel due to unfortunate circumstances that can occur during the reservation processes. Booking directly through the hotel will confirm your reservation and give you more flexibility when you have to extend or cancel reservations. Booking through third party sites is not always 100% guaranteed for free cancellations and sometimes the communication through their system sometimes does not come through on our end. Please take this into consideration next time you book through a third party website including Booking.com. Regarding our key systems; our keys always disconnect at 11 A.M. because our regular check out time is 11 A.M. unless otherwise requested at check-in. This is for your safety and the safety of everyone else that is employed or otherwise with Best Western Plus. We do apologize for any mix ups and miscommunications during your stay. So on behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 785-330-8009.

"Best in Lawrenc"

5
cydthorp, Yorktown, Virginia 08/08/2019

I travel to and from Lawrence at least once a year. There are plenty of mediocre hotels. Best Western, though, was outstanding in every respect. Friendly, responsive staff. Great breakfast. My four grandkids played in the pool. Used the barbeque for a family get together. Couldn't have been better.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
We sincerely thank you for your excellent review of our property. We love your feedback! We are elated to hear that you and your family enjoyed your stay with us, and we hope you will return again soon. Take care!

"Aubrey was a Very Professional Manager"

5
20RobertC, Akron, Ohio 07/08/2019

I would like to recognize the Manager on Duty that helped me during a recent unexpected travel event. Aubrey was the Manager on Duty and she was extremely helpful and professional when I experienced unforeseen travel plans. She worked with me to adjust my reservation and help me meet my tight travel schedule. I would highly recommend this property in the future, and thanks to Aubrey for her help.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you so much Robert for your wonderful review of our property! I am delighted to hear that I could be of assistance to you and flexible to your tight travel schedule. I am happy to hear that your stay was wonderful and we hope to see you in Lawrence again soon!

"Great experience"

5
rlthomas66, Wichita 30/07/2019

Easy check in, the staff were very friendly and helpful. The rooms were spacious, clean and comfortable. The breakfast had several options, including breakfast burritos and waffles plus the usual hotel breakfast items. The bar was open in the evening and the hotel gives guests coupons for drinks. A grill area outside was also available. Parking was never a problem. The location is off the main roads, and there are a lot of trails around for walking/jogging.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
We sincerely thank you for your wonderful review of our hotel! We are delighted to hear that you enjoyed your stay with us and that you took advantage of all our hotel amenities. We hope to see you return to Lawrence again soon for another memorable stay at the Best Western Plus!

"Great place to stay!"

5
juilfs2019, Tecumseh, Nebraska 29/07/2019

Great place to stay. Seems almost brand new. Super clean, very friendly staff and great value! Super close to the Jayhawk Pavillion. We walked to it a few times. Very new and safe neighborhood. Close to all the amenities of city life. Very quiet. Easy to get in and out fast. 5 minutes from anything you could want. Will stay again the next trip to Lawrence!

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
We are delighted that you enjoyed your stay with us, and we thank you for your excellent five star rating! We appreciate your feedback! We are so glad that our property was in the perfect location for you, and we are happy that our staff was accommodating. We hope that you will come visit us in beautiful Lawrence, Kansas again soon!

"Excellent Motel!"

5
camerong588, Pompano Beach, Florida 24/07/2019

This is a brand new property so everything is new and snazzy. The room for dog owners was near an exit and had a tile floor instead of carpet. Yay!! Nice patio area where we ate food from GrubHub while we sipped on our 1/2 price drinks courtesy of BW! Good price as well.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
We are delighted you enjoyed your stay with us! Thank you for your wonderful review of our property!

"Great hotel"

5
sstanfield2019, Phoenix, Arizona 23/07/2019

This hotel is in perfect new condition, and the rooms are spacious! It has the perfect amenities for a family, good breakfast and a clean pool, and the staff is friendly and helpful. We would definitely stay here again in the future.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you for your excellent review! We are happy to hear you enjoyed all of our amenities and that you enjoyed your stay here. We hope to see you again soon!

"New Convenient Hotel"

3
hockeymomiowa, iowa 23/07/2019

We stayed here last weekend for a basketball tournament. I had high hopes for this place because it is new and I was thinking it would be very convenient to our venue and clean. Our room was not very clean! The same hair pieces were on the floor in the bathroom area every day we were there. I wore my shoes the whole time. The bathroom door is a slider and not private at all. You can see through both sides of the door when someone is in there showering or using the restroom. My husband readjusted the door so it was a little better. Our air conditioner quit during the night waking us up at 1:30am and it was 108 outside. We had to unplug the unit and reset it so it would start working again. We were all wide awake after finally figuring that out. The front desk staff was great. Aubrey was very accommodating and very pleasant to work with. I would definitely give her 5 stars. The breakfast was decent in the morning and the lobby was very comfortable to relax in. I used the fitness center one morning and enjoyed the new machines. Probably won't be staying here again because the rate was very high and it was pretty dirty. We saw there was a Hilton not even a mile away down the road by several eating places so probably would stay there if the rate was better.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
We deeply apologize for any inconveniences that occurred during your stay with us. Cleanliness is one of our top priorities here at the Best Western Plus, and we will be addressing these issues immediately. Your thoughts are important to us and we hope to implement changes that will deliver a superior experience to every guest, every time. We are glad to hear that Aubrey was helpful and accommodating for you. Also, our rates are constantly fluctuating depending on the demand of rooms in the area, so typically a Monday will be more affordable than a Friday or Saturday night. We hope that you will give us another opportunity to deliver an excellent experience to you next time you visit Lawrence, take care.

"Amazing hotel!"

5
EHLosAngeles, Los Angeles, California 22/07/2019

This Best Western Plus is an amazing hotel!!! It is so new and clean and our full kitchen suite with two queens and a sleeper sofa was gigantic. We are two adults and four children (ages 7-15) and it's often challenging to find a hotel room that can fit us all comfortably. This room was the best room we have found. The sofa bed was even comfortable! The breakfast was great - there were a lot of options. Everyone we interacted with lovely and engaging. There was not wait for the exercise room in the morning. The drive to campus took only about 10 minutes and was well worth it for such a clean and roomy hotel!

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you so much for your generous review of our property. We are elated to hear that you enjoyed our suite rooms and that it was plenty spacious for you and your whole family! We are delighted that breakfast was tasty and delicious. Also, that you were impressed with all of our other wonderful amenities here at Best Western Plus. We hope to see you again soon in beautiful Lawrence, Kansas again soon, take care!

"Excelent"

5
lilyanis, Houston, Texas 15/07/2019

Very nice hotel, still new! I hope keep it nice and clean. The stuff very nice and friendly. We were stayed there for our daughter orientation at KU and we will stay again when we in Lawrence, hopefully they have better rate.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you so much for your excellent review of our property! We are delighted to hear that you enjoyed your stay with us and we hope to see you again very soon, take care.

"Wonderful suprise"

5
P6952LOjoeyc, Tulsa, Oklahoma 13/07/2019

We got the room for a visit to ku, so we just were looking for a basic overnighter. We got a lot more. Very clean and well put together hotel. Excellent breakfast and the bar at night was great with good prices. Great location far enough away from campus to avoid traffic but still close enough for a easy drive in. Has become our hotel in town when we visit daughter at school.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you so much for your excellent review of our property! We are elated that you enjoyed your stay with us, and that our breakfast was delicious. We hope to see you return to beautiful Lawrence again soon!

"Excellent Hotel"

5
Trip59511677917, Anchorage, Alaska 30/06/2019

Beautiful ammenities, customer service, and accomodations. A very good place to stay and it even lets pets stay for a minimum amount of $15.00. That was the lowest price in 12 different nights spent in hotels in June.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you for your excellent review!

"Traveling Thru Lawrence with Dogs"

5
wendysL8263LX, Westminster, Colorado 29/06/2019

We had to stay in Lawrence for a night with our labs. We LOVED the experience at Best Western Plus. The room had tile floors which the dogs loved, spreading eagle to cool from the heat of Kansas! The hotel was so clean and friendly. We will definitely stay at this location our next time in Lawrence!

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you so much for your fantastic review! We are delighted to hear that you and your pups enjoyed your stay with us. We hope you come back to join us for another superior experience soon, thank you!

"Looks nice, room to improve service"

3
User 21/06/2019

Hotel is new and has great appearance. Pool and patio set up are really enjoyable for relaxing. Staff were not very friendly and we didn't realize dogs were allowed within the hotel. Children with allergy issues related to animals - this was not a pleasant finding upon check-in.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you very much for your review. We are deeply sorry to hear that we could not exceed your expectations. We hope you will consider staying with us again. Thank you for your time, take care.

"New Property, Great Value"

5
TravelGoot, Colorado Springs, Colorado 13/06/2019

We based our two stays on the hotel's location as we traveled plus the fact that it is pet friendly. The place is less than a year old so everything still has a relatively "new" look and feel to it. The staff at all times were very friendly and engaging, providing great suggestions for food delivery and places to go.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you so much for your amazing review! We hope you will come back to see us again soon!

"Great hotel"

5
User 02/06/2019

It was a beautiful new hotel. The bed was comfortable and they got smart and had better pillows than all hotels. Theynwerw just firm enough to give you the right support and not those pillows that go flat the minute you lay down. Breakfast was very good, better than a lot of other hotels. Front desk staff was very friendly. Overall a very nice hotel, a pleasant stay. I would absolutely recommend this hotel.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you so much for your excellent review! We are happy to hear you enjoyed your stay with us and hope you will come back to visit Lawrence again soon!

"Quiet on the Outskirts of Town "

5
sstmango, Ivins, Utah 01/06/2019

I had a great experience at this new, modern and inviting hotel. The desk staff were friendly, welcoming and efficient. My room was spacious and comfortable, also very quiet. The fitness room had an array of weights and machines, all clean and well maintained. This is an impressive property, a bit far from the center of town but an easy drive to services.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you so much for your generous review! We hope to see you again soon, take care!

"Drive home"

5
User 28/05/2019

Super nice new, clean hotel. Very comfortable room with modern furnishings. Very convenient location but not right on the highway so was quiet. Lobby area with bar and lots of amenities-pool, work out room, common seating area in addition to breakfast area. Grounds nicely landscaped.

BWPwestlawrence66049, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you for your wonderful review, Cynthia. We are delighted to hear that you enjoyed your stay with us,and hope you come back to see us again soon!

"Very nice hotel, but noisy"

4
Bearpit, Frisco, Colorado 27/05/2019

This is a new and very nice hotel. The room, lobby, fitness room and grounds are very nice. The only problem we had was the noise in the breakfast/restaurant area. There are multiple TVs that are turned on very loud and not on the same channel, so you have duelling TVs in your ear. We gave up and took our food to our room.

"New Design is Clearly a Winning Design"

5
David E, Owatonna, United States 24/05/2019

The new Best Western hotel design both inside and outside for the Lawrence, Kansas location is clean, airy and visually pleasing. The hotel staff I met at Lawrence also reflected a professional serenity worthy of the atmosphere the hotel creates

"Great hotel"

5
TruHoo, Stanardsville, Virginia 21/05/2019

We stopped for one night on a road trip. This was our first experience at a best Western plus and we were totally pleased. Very new, very clean and hospitable staff made our stay a pleasant one. We would definitely recommend and return.

"Impressed!!"

5
417nickiew, Colorado Springs, Colorado 18/05/2019

Really impressed with the Best Western Plus in Lawrence. It's a new facility with a fresh approach to how things are laid out in common spaces as well as in the individual rooms. Really love the barn door in the room (closing off the shower area) as well as the premium finishes that were everywhere. I felt like I was in a spa - not just another hotel. It is a bit off the highway (we were just passing through), but worth the extra mile or so. Very quiet location. Very friendly staff.

"very bad showers"

2
User 13/05/2019

the over head shower is impossible to adjust unless you are 6ft tall. The only way to get wet is to get your hair wet. The water is very hard so the soap makes you feel sticky and cannot make any lather.

"Great First Stay"

5
User 08/05/2019

The hotel is bright, clean, and modern. My first impression is very positive and I will likely make this my go-to hotel for Lawrence. All of the staff have been friendly and helpful. Breakfast with Kim (breakfast hostess) was great. The hot food was actually hot, not just warm. The biscuits were soft and tasted fresh. The inclusion of tamales on the breakfast buffet topped things off.

"Phenomenal! Best Hotel."

5
User 03/05/2019

Love, Love, Love this place. I do believe this is the BEST hotel I've ever stayed at! It's beautiful. The staff was awesome. Aubrey, the supervisor, is so friendly and helpful...bubbly. We only stayed 1 night, but would have loved to stay longer. Would go out of our way to stay here. Also, the best “pet friendly” place! Can't wait to be in the area again...felt like home.

"Great Hotel"

5
howard16136, Ennis, Texas 23/04/2019

This is a brand new hotel located near Rock Chalk Park. Our room was spacious, clean and the breakfast was great. This was a last minute trip and the gentleman at the front desk was very accomodating.

"Overnight Visit "

4
Denice71, Wichita, Kansas 16/04/2019

Stayed here just one so we didn't take advantage of all the hotel offered. It is a new hotel on the far west side of Lawrence. There is not much near it except the sports complex. However it's not that far of drive to Mass Street or other places to eat in west Lawrence. It's a beautiful clean hotel. There is a bar in the lobby with TVs and plenty of seating. We did not eat breakfast but it looked good. We will stay here again.

BWPWestLawrence, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Thank you for taking the time to leave our hotel an excellent review! We appreciate your business, and are so glad to hear that you enjoyed your stay with us. We hope you come visit our beautiful property again soon, take care.

"Nice hotel"

3
Mysteryfigment, Hays, Kansas 08/04/2019

Nice hotel, maybe due to still being fairly new. Out of the way from local shopping areas. Wish closer to more restaurants, and shopping. Wish pool was heated. Internet access was great. A restaurant would be nice, instead of simply breakfast. Nice that there is infused water and fruit to eat. Prefer less firm beds, yet more than enough pillows were available.

BWPWestLawrence, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear Mysteryfigment, We appreciate the time you took to leave a review for our establishment, your opinion matters to us. We hope you come back and see us very soon! Sincerely, Aubrey Gibson Front Office Manager Best Western Plus West Lawrence

"Amazing Hotel!"

5
Sherry J, Shuniah, Canada 08/04/2019

This is the best Pet Hotel stay we have experienced in years. I love the fact that there is NO Carpet in the rooms. The rooms have a fresh, clean, sleek look that is inviting, comfortable and the bathroom shower is amazing. I would go out of my way to make sure I stayed at this hotel.

BWPWestLawrence, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear Sherry J, Thank you for leaving our hotel an excellent review! We appreciate your time and business. We hope you come back and visit our pet friendly property again! Sincerely, Aubrey Gibson Front Office Manager Best Western Plus West Lawrence

"Not your mom & dad's Best Western"

5
RickD-StL, Lake Saint Louis, Missouri 07/04/2019

Clean, modern, bar with top shelf liquor/6 draft beers, nice gym, pool and more. Free breakfast was decent/enough. I was most impressed with the helpful staff. Close to many restaurants & took a run on adjacent Rock Chalk Trail. Great hotel for business travelers & families.

BWPWestLawrence, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear RickD-StL, Thank you for taking the time to leave a great review for everyone here at the Best Western Plus! Your time and business is important to us. I am pleased to hear that your experience was exceptional. I hope you come back and visit us soon, take care! Sincerely, Aubrey Gibson Front Office Manager Best Western Plus West Lawrence

"Very nice hotel with lots of amenities "

5
infoseceng, Kansas City, Missouri 04/04/2019

Kim and the breadfast staff prepared one of the best continental breakfasts I have ever had while traveling. Definitely will stay again. Had nice bar and the whole place was very clean. Nice pool and gym.

BWPWestLawrence, Front Office Manager at Best Western Plus West Lawrence, responded to this review
Dear infoseceng, We thank you very much for taking the time to leave a fantastic review for my staff and I here at the Best Western Plus in Lawrence, Kansas. It is wonderful to hear our breakfast was great, including our bar! We appreciate your time and business, take care. Sincerely, Aubrey Gibson Front Office Manager Best Western Plus West Lawrence

"Awesome Hotel"

5
User 02/04/2019

This is the third time staying at this hotel; it is top notch. Love the breakfast and the rooms. The pillows are super comfy and the beds sleep really nice. Never had an issue with the internet, connects quickly and doesn't drop. Will be staying here again.

BWPWestLawrence, Public Relations Manager at Best Western Plus West Lawrence, responded to this review
Dear Safari08101943849, Thank you so much for taking the time to leave an amazing review for our property. Your opinion matters to us, and this gives us the capability to make a great experience for every guest, every time. We appreciate your business, take care! Sincerely, Aubrey Gibson Front Office Manager Best Western Plus West Lawrence

"Excellent stay, great rates"

5
Navigate38758935324, Clever, Missouri 28/03/2019

Very clean hotel, staff was super nice and accommodating, breakfast was good and hot ... kept food stocked even when it was busy. Cookies in the lobby were an added bonus and delicious! And to top it off, the rate per night was reasonable.

KevinBrady17143, Assistant General Manager at Best Western Plus West Lawrence, responded to this review
We appreciate you taking the time to leave us an outstanding 5/5 review. We appreciate your kind words and feedback on our property. Those cookies are hard to put down. We hope you come stay with us again.

"New, clean, worth a visitl"

5
Marty_CT, Norwalk, Connecticut 16/03/2019

We found the hotel listed online as we were traveling through Kansas. This is a new hotel, modern, clean and well worth the visit. The room was well appointed, high ceilings and a rain shower. The breakfast was exceptional, lots of choices and all well executed. The only shortcoming was the lack of signage on I70 but they are aware of this and say they will correct this

KevinBrady17143, Assistant General Manager at Best Western Plus West Lawrence, responded to this review
Thank you for the outstanding review! We appreciate you taking the time to provide us your kind words about our property. We can't wait to have more signage up so that more people can head our way. We hope to see you again the next time you are traveling through Kansas.

"Not staffed appropriately"

3
Resort32630458524, Overland Park, Kansas 15/03/2019

This was our first experience at this hotel. We were told it was sold out due to a volleyball tournament at a close facility. Upon arrival, we were told there was only one person on staff. Safety concern.

KevinBrady17143, Assistant General Manager at Best Western Plus West Lawrence, responded to this review
Thank you for taking the time to leave us a constructive review. Your feedback is valued and we appreciate you providing it. We will be using your feedback to make improvements. We hope you stay with us again so that we can provide you a superior customer experience.

"Mini getaway with some grandloves"

5
User 15/03/2019

I brought two grandchildren for a fun little getaway during spring break. The hotel was perfect and they had a blast in the pool. The needs are very comfortable and the room was spotlessly clean! The breakfast in the morning was amazing and the cook, Kim, stopped by our table to make sure everything was satisfactory. We loved the scrambled eggs, bacon, loaded hash browns, biscuits and gravy. Nothing bland about any of it, like it often is at hotels. Everyone on staff we met were very friendly and helpful. Check in and check out was seamless! We will definitely return for our next little getaway!

KevinBrady17143, Assistant General Manager at Best Western Plus West Lawrence, responded to this review
We greatly appreciate the time you took to give us a 5/5 review. We value your feedback and kind words about our breakfast and friendly staff. We look forward to seeing you again so that we may provide you another little getaway.

"Great new hotel!"

5
whampel, Wichita, Kansas 14/03/2019

This is a great place to stay while visiting Lawrence. The hotel is new and very well maintained. The staff is very helpful; check in and out very efficient. This is a great place for a family reunion as there are lots of areas to sit and visit.

KevinBrady17143, Assistant General Manager at Best Western Plus West Lawrence, responded to this review
We appreciate you taking the time to leave us a fantastic review. We value your feedback and kind words about our hotel. We hope to have you stay with us again.

"Best western plus Lawrence Kansas great visit"

5
User 13/03/2019

I would like to give Kim the breakfast server Kudos for an excellent job. She was so friendly and was always ready to offer her assistance. The breakfast at the hotel was delicious she had a variety laid out and the food you could tell was freshly made.

"Customer service and Kim with food services ROCKS!!!"

5
User 11/03/2019

We have stayed here many times and everytime we do, the front desk is awesome! Kim with food services always takes care of us and leaves us with a goodie bag for the kiddos! She is a sweetheart come see her!!!! Thanks BW for having such outstanding services!! we will always come back!! -Harper Family

"Trip for Volleyball tournament"

5
tonyahaga, Leon, Kansas 25/02/2019

We stayed at the hotel for a volleyball tournament. The facility was very close to the gym so a great location. The rooms were very clean, great staff and the breakfast was very nice. We will definitely stay again for anything taking us to this area. Great for the price!

KevinBrady17143, Assistant General Manager at Best Western Plus West Lawrence, responded to this review
Thank you for taking the time to leave us a wonderful review. We are thrilled that you enjoyed our clean rooms, wonderful staff, and breakfast. We look forward to seeing you again the next time you are in town!

"Beautiful Facility."

5
Jet32472195419, Meade, Kansas 22/02/2019

The this hotel has set up their guest rooms is the best I've seen for a room with two queen beds. I love how the sink is available while someone else is showering. And the bathroom area was so spacious, which made it so much easier to share a room.

KevinBrady17143, Assistant General Manager at Best Western Plus West Lawrence, responded to this review
Thank you for taking the time to leave us a fantastic review! We are thrilled that you enjoyed our spacious room layout. We hope you come stay with us again soon!

"Very nice hotel"

5
franko756, Topeka, Kansas 21/02/2019

Very nice and clean. Employees were courteous and helpful in things I requested and needed. Awesome breakfast they put together with a variety of options. Very enjoyable pool and great to have access to wifi for my business needs.

"This place is awesome!"

5
vncin8r, Olathe, Kansas 18/02/2019

We booked a room here last minute due to the weather in Lawrence the weekend of the district swim meet. We were very surprised with this hotel. It is very nice (only a few months old so that is easy to review)! The one thing that we really liked was the open area in the lobby. The night we stayed there were 3-4 different amateur sports teams staying in the hotel with ages ranging from 10-20. There was enough area for all of us to have enjoy our delivered pizza, board games (hotel provided) and to relax while watching sports. This location also has a full bar which after a day of attending athletics events as a coach or a parent can sometimes be needed. We also brought our dog with us (he travels with us everywhere) and they could not be more accommodating. The guest rooms are great too! Very clean with mini refrigerator and microwave. No carpet anywhere that I can recall. All laminate flooring and the showers are great too! If you have children or are part of a group of people, this is a fantastic place to stay in Lawrence. The location is out of the way (West Lawrence), but there are many restaurants and a Wax-Mart within a mile to satisfy any need you or your family may have. We plan to book this hotel ahead of time next year for the district swimming event. Highly recommended!!!

TiffanyHMLLC, Revenue Manager at Best Western Plus West Lawrence, responded to this review
Dear vncin8r, Wow! Thank you so much for your kind words and detailed observation of your unexpected stay with us at the Best Western Plus West Lawrence! We make it our priority to create a clean, welcoming, and friendly environment so our guests (and their furry family members) feel at home every day you are with us and we are so glad that you were able to experience that. Thank you again for taking the time to share your thoughts and we can't wait to welcome you and your family next time you stay with us! Warm Regards, Tiffany W.

"Very welcoming and clean!"

5
User 04/02/2019

New hotel, as of Nov 2018. Very well laid out, clean, modern decor, comfortable beds and plenty of pillows. Did I mention how clean it was?! Pool area was nice too. The fitness enter was attached to the pool area, so our group was easy to keep corralled. Most of our parent group went to the nice lobby outside the pool area. The bar area was cozy, and everyone was pleasant. Very open lay out, which I prefer. Not dark and stuffy.

KevinBrady17143, Assistant General Manager at Best Western Plus West Lawrence, responded to this review
Thank you for taking the time to write our hotel a wonderful review! We're so delighted you enjoyed the property's layout and decor, our comfortable beds, and our top notch cleanliness. The lobby is very open and spacious and we are glad that your group utilized it during your stay. We truly appreciate your business and look forward to seeing you next time!

"Jan 2019 Stay"

5
User 27/01/2019

My daughter and I stayed overnight at this location due to its proximity to Rock Chalk Park/ Sports Pavillon. She had a volleyball tournament at RCP and we needed to be there between 6:30 and 7am. The suite we were in was beautiful and so roomy! It had 2 refrigerators ( full and half), microwave, stove top burners, along with actual dishes, silverware, etc. It had a separate sitting area away from the beds! I slept so peacefully on these super comfy beds! The staff was so courteous and friendly and truly the stay was super enjoyable! The price point for this hotel during this time was super reasonable!We will definitely be back!

KevinBrady17143, Assistant General Manager at Best Western Plus West Lawrence, responded to this review
We truly appreciate you taking the time to leave our hotel an incredible review! We are glad that you were able to enjoy our comfortable beds in our spacious suite during your stay. We pride ourselves in our reasonable rates and friendly staff and are thrilled that you enjoyed both during your stay. We look forward to you staying with us in the future!

"Great stay"

5
OPMOMof4, Overland Park, Kansas 20/01/2019

Stayed here because we had a tournament at the Lawrence Sports Pavillion. It was a great stay and perfect location. Still smelled new, room was incredibly clean and bed was comfortable. Even though breakfast wasn't supposed to open until 7AM on Saturday they opened it early since they had so many teams staying there that had to be at the gym early. Very accommodating. It had snowed overnight and they were out there early plowing the lot and sidewalks. Desk staff was very friendly and helpful. Plenty of tables and space for teams to hang out in the lobby. We had pizza delivered and ate it at the tables in the lobby area. Would absolutely recommend this hotel to others.

KevinBrady17143, Assistant General Manager at Best Western Plus West Lawrence, responded to this review
Thank you for taking the time to leave us a fantastic review. We always try to accommodate all of our guests and it was our pleasure to open breakfast early. We are glad that you enjoyed our friendly staff and spacious lobby. We look forward to having you stay with us again.

"My go-to place to stay in Lawrence"

5
Carolyn D, Manhattan, Kansas 19/01/2019

I travel throughout Kansas and stay in many hotels. This is by far the best place to stay in Lawrence. The service is outstanding; the hotel is beautiful; the breakfast is above and beyond; the rates are reasonable. Whenever I need a place to stay in Lawrence this is now my go-to home-away-from home. Absolutely worth the short drive to Johnson County in Kansas City if needed too.

KevinBrady17143, Assistant General Manager at Best Western Plus West Lawrence, responded to this review
We truly appreciate your kind words and the time you took to leave us a fantastic review. We are thrilled you enjoyed our service, breakfast and reasonable rates. We look forward to you staying with us again!

"I will definitely stay here again!"

5
Debra A, Springfield, Missouri, United States 15/01/2019

I was very pleased with my stay. The room was nice and the staff was wonderful. I had an extended stay because of a death in the family. The staff was very kind and supportive of my needs while I was there. I just cannot say enough good things about the staff and Manager. I will definitely stay here in the future.

KevinBrady17143, Assistant General Manager at Best Western Plus West Lawrence, responded to this review
We are glad we were able to provide you with a pleasant stay during your time of need. We all enjoyed having you at the property and look forward to seeing you in the future! Thank you!

"Great experience overall"

5
Camper35732815641, Topeka, Kansas 15/01/2019

The hotel is newer and therefor very clean and tidy. The staff is mostly young and super helpful/friendly. A tip jar was placed at the end of breakfast bar Mon-Fri which I found odd. But outside of the oddity I had no qualms. It was a little pricey for lacale but worth it.

KevinBrady17143, Assistant General Manager at Best Western Plus West Lawrence, responded to this review
We appreciate you taking the time to leave us a fantastic five out of fie review. We are thrilled you enjoyed our friendly staff and our clean facility. Your feedback is very important to us and we hope to see you in the future.

"Excellent Service, beautiful new hotel."

5
User 14/01/2019

The staff was super friendly, went above to make sure our volleyball teams were able to get breakfast for heading to the tournament. The hotel is brand new and super clean. The only thing we felt was a complaint was the beds were super hard and the new style "barn" door for the bathroom doesn't lock.

KevinBrady17143, Assistant General Manager at Best Western Plus West Lawrence, responded to this review
Thank you for taking the time to leave a review for us! We appreciate your feedback and will look to make improvements for future guests regarding the beds and barn style doors. It was our pleasure to ensure that everyone had a chance to enjoy our breakfast before their games! We hope you stay with us again in the future!

"Enjoyable Stay"

5
Chris M, Colorado Springs, CO 30/12/2018

We enjoyed our stay at this nicely decorated and new hotel. The rooms had high ceilings and updated features. The tub/toilet room had a barn door feature that while attractive was not great on privacy. The linens were soft and beds comfortable. The area and hotel are new and very pleasing.

KevinBrady17143, Assistant General Manager at Best Western Plus West Lawrence, responded to this review
We appreciate you taking the time to leave us a high rated review. We appreciate your feedback regarding our barn style doors. We are glad that you enjoyed our comfortable beds and all of our updated features. We appreciate your business and hope that you stay again with us in the future.

"Wonderful"

5
User 30/12/2018

The staff at this hotel is wonderful. Kevin took care of my family that came from out of town for my brothers funeral. From day one he made sure that all were taken care of. I could not have asked for a more caring staff than the one my family had. Thank you.

KevinBrady17143, Assistant General Manager at Best Western Plus West Lawrence, responded to this review
It was my pleasure to ensure you and your family had a comfortable stay while you were with us. Myself and the rest of the staff appreciate your kind words. If you or your family are ever in the area we would be thrilled to see you again.

"Brand new facility"

5
David C, Iowa 28/12/2018

This facility has bee open about a month, but they seem to have it fully operational. Tastefully done, clean, comfortable, and quiet. Staff was extremely pleasant and informative. Excellent beer choices in the lounge.

KevinBrady17143, Assistant General Manager at Best Western Plus West Lawrence, responded to this review
We truly appreciate you taking the time to write our hotel an incredible five star review! We're thrilled you had such an incredible experience with our friendly staff and clean, comfortable facility. We thank you for your business and look forward to seeing you next time!

"Nice new clean motel"

4
Sharon S, Meade, Kansas 26/12/2018

This motel is beautiful. There is plenty of parking, and very easy access to the turnpike. The room was very clean and quiet. Two things that prevented me from giving five stars were the automatic lights in the bathroom that turned off right in the middle of taking a shower two days in a row because the motion sensor was located out in the other part of the room, and the breakfast, which was excellent one day and then out of everything (milk, butter, coffee, etc.) the next.

KevinBrady17143, Assistant General Manager at Best Western Plus West Lawrence, responded to this review
We are glad that you took the time to leave us a review. We appreciate your feedback and have taken steps to improve our lights in the guest rooms. We also strive to ensure our breakfast is fully available everyday and hope you are able to try it again. The next time you stay with us I'm sure you will be able to give us all five stars!

"New Hotel"

5
User 26/12/2018

Pet friendly, brand new hotel. I have stayed at much more expensive hotels that are not near as nice as this one. Friendly staff, well designed hotel. It has refrigerator and microwave, and walk-in shower.

KevinBrady17143, Assistant General Manager at Best Western Plus West Lawrence, responded to this review
We greatly appreciate the time you took to leave us a fantastic review. We are thrilled you enjoyed our friendly staff and in room amenities. We truly appreciate your business and look forward to seeing you next time!

"Brand new hotel"

5
Jayme B, Wichita, Kansas, United States 17/12/2018

Great people, great breakfast. The walls were a little thin in the rooms as I could plainly hear the people in the room next to me in the early evening, but they were quiet after dinner and I slept great!

"Welcoming hotel—brand new & spacious"

5
KnittingOnTheGo, Columbia, Missouri 16/12/2018

Stayed 1 night with my husband in a King bed room. Everything is brand new & well thought out. The bed was very comfortable. The shower has an overhead spray in a large area with a partial glass wall. The room has a microwave & a frig, with free WiFi. There is a motion sensor activating a light in the closet to serve as a night light on the way to the bathroom in the middle of the night. Definitely recommend it!

"Everything is brand new and spotless!"

5
Resident_of_Colorado, Colorado Springs, Colorado 13/12/2018

This hotel is brand new and you could tell it! Everything was spotless and beautiful--including our room. The bed was comfy and the room was very quiet. The hotel felt fresh and super clean--including the beautiful indoor pool. The only disappointment there was that they had no hot tub. After the long drive I was really looking forward to soaking in a hot tub. The breakfast area had plenty of room and was sunny. What a delicious breakfast it was! There were fried potatoes with your choice of cheese and bacon and salsa, biscuits and gravy, two kinds of waffles with 6 toppings of your choice, sausage, scrambled eggs with cheese, oatmeal with 6 toppings, several kinds of fresh fruit, 2 different yogurts, a variety of breads with butter and cream cheese and jams, AND MORE. It was a beautiful spread! Add to the beautiful hotel, the welcoming staff with their great attitudes! This place is slightly south of I-70, but it is totally worth driving the few extra miles to stay in a very clean, beautiful, lovely hotel.

"New and Perfect"

5
User 08/12/2018

Stayed here for a KU basketball game. 10 minute drive to Allen Fieldhouse. Hotel is brand new so very clean. Free breakfast is pretty decent. Beats Holiday Inn and Express by a landslide. Would definitely recommend.

"It's great to be No. 1. A great brand-new hotel"

5
destindone, Pittsburg, Kansas 06/11/2018

What a surprise, we were the very first guests to stay in the hotel and we were treated like royalty. Our room was upgraded to a suite which was very spacious which included a full kitchen and living room area with a huge big-screen television. The decor was modern with laminate floor in kitchen. The bathroom was configured so that you could shut off the toilet and shower from the sink area. The shower had a rainfall nozzle with a glass door. The bathroom lights were motion- sensored so that you could approach in the dark without having to find a light switch. The beds were firm but conformable. All the staff including cook and bartender was very attentive and seemed excited to be working there. The breakfast was one of the best I've had in a hotel. Lots of choices including waffles and pancakes with different types of batters and toppings as well as cereal and oatmeal. Of course there were eggs, sausage, and potatoes which was presented well and tasted just right. The seating is open and spacious with several televisions available. We didn't go to the bar that evening but it was available and looked well stocked. It is well lit in an open area near the lobby. Overall, it was a wonderful experience and we will stay there again when we go to Lawrence.

"Wow!"

5
ksr0adtrip, Hiawatha, Kansas 04/11/2018

Beautiful new hotel with a delicious breakfast and kind, friendly, and courteous staff. I love the outdoor fire pits and the pool is handicapped accessible. I am looking forward to staying here again. I stayed in room 301 and it was huge and included kitchen area and separate sleeping area with two tv's.

Queste recensioni rappresentano le opinioni personali dei viaggiatori e non di TripAdvisor LLC o dei suoi partner commerciali.