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Best Western Hotel Kimball Inn, Kimball

3.5/5  - basé sur 178 notations.
205 Kimball Crossing Drive, 37347-5661, Kimball, United States - visualizzare mappa

Goditi il personale cordiale, le camere comode e i numerosi servizi che ti attendono presso l’hotel interamente non fumatori BEST WESTERN® Kimball Inn, situato a Kimball, Tennessee. Il comodo accesso all'Interstate e la vicinanza a piedi di ben 16 ristoranti sono alcuni dei tanti motivi per scegliere il nostro hotel di Kimball, Tennessee. Porta con te le persone che ami per ammirare il suggestivo panorama di Lookout Mountain o per esplorare altre destinazioni vicino al nostro hotel di Kimball per famiglie, tra cui il National Cornbread Festival, Chattanooga, il fiume Tennessee, il Riverbend Festival e la Sewanee, The University of the South. Vogliamo che tu possa riposarti ed essere sempre pronto. Per questo il nostro hotel di Kimball, Tennessee, propone piscina all’aperto, centro fitness e quotidiano gratuito nei giorni feriali. Gli altri servizi includono accesso Wi-Fi a Internet gratuito, caffè gratuito, fax e business center. Inizia la tua giornata a Kimball gustando un’ottima colazione all'americana completa e gratuita, che comprende walffle caldi, piatti a base di uova o carne e portate più leggere come frutta fresca e yogurt. Le nostre invitanti camere per gli ospiti dispongono di televisore a schermo piatto da 43 pollici, macchina per il caffè, asciugacapelli, microonde e frigorifero. Ti accorgerai che la nostra posizione è perfetta per fare affari con molte delle aziende della zona di Kimball, tra cui Lodge® Cast Iron, WestRock, Google Data Center, Tennessee Valley Authority (TVA) e Shaw Industries Inc. Se hai dimenticato il tuo computer portatile, disponiamo di un business center aperto 24 ore su 24 che puoi utilizzare gratuitamente. Che tu sia in viaggio per svago o per lavoro, da solo o con i tuoi familiari, il BEST WESTERN® Kimball Inn renderà perfetto il tuo soggiorno. Prenota oggi stesso.

Best Western

Hotel Kimball Inn

LABEL_ITINERAIRE

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LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Piscina all
    Piscina all'aperto
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Servizio massaggi
    Servizio massaggi
più info vedi meno

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Basato sul parere di 178 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
54
Molto buono
67
Nella media
28
Scarso
10
Pessimo
19
CONSULTARE I PARERI SU
Affari Affari
24
Business Business
15
Da solo Da solo
9
In coppia In coppia
47
In famiglia In famiglia
75
Viaggio con amici Viaggio con amici
8
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Convenient location next to highway "

2
02/07/2018

Just needed a place to crash for the night. This hotel is fairly simple from the outside. Its convenient to the highway, and next to a strip mall where we found pizza for dinner. The hotel has stairs inside, which could be a problem for those with mobility issues, also the parking lot is small and spaces are tight. Breakfast was not good. The apple and orange juice were watered down, hot food offering consisted of powdered eggs, waffles, and biscuits with watered down and tasteless gravy. The corn flakes have obviously been out for quite a while as they were incredible stale. I'd recommend this hotel if you just need a convenient place to crash for the night, while “driving through the area”. Other than that, you'd best keep looking.

"Facility not up to today's standards"

3
04/06/2018

Hotel staff was very courteous. The premises, while looking nice on the surface, needs an update for the price charged. This is an older building, which is obvious by its design. We stayed here because it was a bit cheaper than what the standards hotels are charging. It should have been quite a bit cheaper given the overall facility.

"Clean rooms, nice staff, good breakfast"

4
21/05/2018

The front desk and breakfast service staff were all friendly and helpful. The housekeeping staff were very welcoming and accommodating, going out of their way to wish us a great day on our way out. The rooms were clean and the decor is nice and modern.

"Great location in Tennessee"

5
10/05/2018

Nice, clean and comfortable hotel. Be aware -- not many restaurants at all in the immediate area.... all fast food. Good location to get into Nashville if your journey takes you north and onward. Easy on/off from highway.

"nothing special"

3
04/05/2018

we were traveling up north, and needed a place that would allow us to have our yorkie. we felt like $151 was over charging us for a so-so room. there was nothing special. north of Chattanooga, nothing to do in the area, except go to Walmart? breakfast just so-so, and nothing special. staff was nice and adequate, but nothing special for the price.

"Great place"

5
10/03/2018

This is one of the best hotel i stayed at for the price the staff is very friendly and always have a smile the hotel is very very clean bed are very comfortable they have a very good breakfast and the hotel is in a good location minutes off interstate 24 walking distance to shops and restaurants great hotel worth every penny

"Very nice hotel"

5
30/01/2018

I have stayed in this Best Western a few times now and each visit I have been pleasantly surprised that nothing changes. The staff are very nice and the beds are truly comfortable. I can't say that about other hotel beds.

"Good for overnight stop"

4
03/01/2018

We stayed here (2 rooms) overnight on a road trip. The hotel was clean and check in was quick and easy. Our rooms were very cold upon arrival but once we turned the heat up they soon warmed up. A good choice for an overnight, very convenient to the freeway.

"Very pleasant"

5
30/12/2017

My husband and I stayed here while visiting family for the holidays. The room was clean and comfortable. The staff was friendly and helpful. Breakfast was delicious (waffles, yogurt, fruit cups, boiled eggs, scrambled eggs, sausage, bacon, cereal, oatmeal, pastries, bagels, muffins, and toast). Check in and check out were easy and quick. Pets are allowed (pet fee is only $15) We definitely recommend this hotel.

"Nice stay"

4
01/12/2017

Great breakfast. Comfortable clean room. Brought our dog and there was absolutely no problems. Only slightly higher than area hotels but worth it to get great service and clean room. Will stay here again when visiting family in the area.

"A Hidden Treasure"

5
27/11/2017

This hotel is a hidden treasure for overnight on your journey. Comfort and cleanliness will be found here. Walking and essential shopping are within walking distance. You will find easy access to the highway.

"Good value"

4
25/11/2017

Good place for us to stop on our way to see family in Florida. Loved that my whole family fit in one room. Teenagers do not sleep well together so having the extra pull-out couch bed is a big plus for us. The hot breakfast was fine and the folks who work there are very nice.

"Great place to stay!"

5
23/11/2017

Awesome place, close to places to eat, shopping and I 24. I is clean and the staff are very helpful. The breakfast was very good. The coffee was well done, the scrambled eggs fluffy. Fruit and yogurt were available.

"Rest Stop"

5
22/11/2017

Pulled in to the Best Western Kimball Inn on Friday night 11/10/17 about 10:00 pm. On our way from OFallon, MO to Nokomis, FL. Quick and friendly check-in. King Room was very clean and comfortable. Went to the complimentary breakfast as they opened at 6:00am. Greeted with smiles and courteous direction. Food was hot and fresh. We stayed again on our return on 11/18/17 with the same expectations. They were fulfilled. Would recommend it fully

"Very Nice Hotel"

5
21/11/2017

This was a very nice hotel. I stopped at a rest park on I 75, found a coupon book, called the hotel and made a reservation. The value of the hotel with the discount was perfect. The desk clerk stated that the hotel was completely renovated a year or 2 ago.

"Much Nicer Than Expected"

5
13/11/2017

We have found in the past that you never know what you are going to get with a Best Western property. Some can be really nice while others can be run down and unkempt. It seems that over the past several years that Best Western has been Trying to improve their brand. This hotel was exceptional. It was freshly remodeled with tasteful furnishings, clean and the staff were professional. It was definitely a great experience and I will give Best Western another try in the near future.

"First time in Kimbal Tenn"

4
12/11/2017

Check in was fast and desk clerk was polite and friendly.Our room was spacious and clean. Bathroom was clean and well supplied. the bed and pillows were comfortable.There was a hot Breakfast that was really good. It takes a while to figure out the room setting locations and the breakfast room, but once learned, no problem. good location off the main hwy. Good parking and lighting. The price is right for a nice stay.

"Overall very good experience."

4
03/11/2017

Great staff at checkin and checkout. Decently comfortable bed. Difficult-to-access internet. Sparkling clean room except for old carpet. Dog friendly. Unfortunately, a roach crawled across the TV cabinet not long before we left. The checkout clerk made note of it and sincerely apologized. I'd stay again.

"Great service and breakfast"

5
03/11/2017

Breakfast is important to me and my family. The food is better than the greasy Shoney's right next door, and free with our room rental. Shoney's would have been about $50. The lady working the breakfast was pleasant, and was more a waitress than just someone slinging food like other hotels.

"Was nice for the price"

4
03/11/2017

We stayed here on the way to and back from a Florida trip (mid way point). With our five member family, their double queen suites were a great fit - including two queens and a sleeper sofa for the youngest of our kids. The room was clean for the most part, and we felt comfortable with the design and mattresses. Guests in neighboring rooms were quiet and didn't cause any trouble. The breakfast was above average - including meat and eggs both mornings. Hit waffles also keep the kids happy. We would more than likely stay here again - it was my wife's favorite hotel of our entire 10 day road trip! I review EVERY hotel property that I stay in - good and bad - as I travel extensively with my job and family. My reviews are both fair and honest. I receive so much help and advice by using TripAdvisor that I respond back to the community in return of the favor.

"Just Average"

3
01/11/2017

I booked this hotel thru a major site for a great price! The hotel itself is old and may need a bit of a remodel. The room was ok, we had a handicapped room as it was what they had left, not a big deal. The issue really was the parking. The employees don't monitor the lot (or even take license plates like most hotels do) and when we arrived we found a bus that had taken up 8 spots (very little parking in front) and found out it was just the driver staying at the hotel, the bus was running empty. There is bus/big rig parking across the street for them but instead lets make guest park in the Shoney's parking lot and walk. We mentioned this nicely to the employee who stated the owner didn't require plates- note to owner: require plates upon check in. Overall the hotel was ok for the money, as other reviews point out-if you have heavy bags there are steps you must climb before you can reach an elevator. Breakfast seemed very hearty-waffles/pancakes ect.

"Clean"

4
23/10/2017

This was a one night stay for my family of 4. The staff was friendly and most important the room was clean. My kids enjoyed the waffles for breakfast and I enjoyed the gluten free options. Clean and great value.

"Could always be better"

4
22/10/2017

Bed's a little bit too firm for my liking. Other than that, it was fine. AC unit needs to be cleaned out. Smelled a bit strange though. The outlets on the lamps are a little loose and probably needs to swapped out. But all in all, it was an okay stay. There are plenty of choices on dining are the hotel and Walmart if you wanna microwave food instead

"Top notch staff"

5
05/10/2017

Two rooms, 3 people. Stayed 8 nights during hurricane Irma and waiting on clean up and power restoration so we could return to FL. Rooms were excellent and the entire staff were friendly and helpful throughout the entire stay. From the manager to the cleaning staff, everyone was top notch and we couldn't really ask for a better experience during a trying time. The on-site breakfast area was more of a mini-restaurant than just a nook that most hotels offer and was kept well stocked, along with some freshly made items. Food service manager was very friendly and made sure everyone was welcomed and had what they wanted. Excellent all around and has plenty of restaurants and shopping in the area.

"Great value for a quick overnight/great location"

5
27/09/2017

We needed a place to sleep for a quick overnight and this fit the bill. The room was very small but comfortable and clean and the staff was very friendly. Only thing to know is that there are stairs to get up to even the first level so if you have heavy bags be aware! Overall great value for the quality.

"Great location, average hotel"

4
25/09/2017

Hey, it is a Best Western, not the Waldorf Astoria. Hotel was clean, the suite we got for our large family was quite spacious, roof didn't leak and we had hot water for our showers. Breakfast was well done, if a little crowded. Hotel is convenient to Chattanooga, Lookout Mtn/Rock City and hiking up in the Cumberland area, without the Chattanooga price. We just needed a place to sleep between activities, so it was a great value for us.

"Very comfortable"

5
19/09/2017

This Best Western was close to restaurants, shopping, right off the interstate. Recently refurbished and updated. The bed was very comfortable. Would recommend this Best Western to our family and friends.

"Great place to stay for the money"

5
17/09/2017

Comfortable and clean with a courteous staff and all at a reasonable price. I would recommend this hotel for anyone visiting the area. The breakfast had a decent variety with eggs, gravy, waffles, cereals, and drink options were also nice. The juice was a tad watered down, but at these type venues, that is not uncommon. All in all, a great stay.

"Evacuee from Hurricane Irma"

5
14/09/2017

I stayed at the Best Western Kimball Inn as an evacuee from Hurricane Irma. Check-In: I had driven from Florida through the night with my 3 children. I didn't take into account the time difference (Kimball is on CST). Check-in time is 2pm, I arrived at 12:30pm. When I realized my mistake, they told me not to worry, and got me in a room right away. They were so kind and hospitable, even helped me get my bags out of my car. Breakfast: They had an above average breakfast in my opinion. They had eggs and waffles every morning, with either bacon or sausage (even had warm biscuits with the bacon one morning). They had pastries, plenty of bread items (including bagels, English muffins, etc), and cereals, yogurt (with all kinds of toppings), oatmeal, juices and coffee. My first morning there I hadn't yet had a chance to get my baby any milk, and as soon as they saw me walk into the breakfast room with her bottle, they offered to fill it for me. The hotel was filled at capacity due to Hurricane Irma, and all the staff worked very hard and were very kind to us all. Location: Kimball is about 30 minutes west of Chattanooga. I drove into Chattanooga each day, and the ride was very pleasant due to all the beautiful mountains in the distance. Never seemed to be that long of a ride. The actual location of the hotel itself was right beside several restaurants and a Super Walmart. There was a yummy Mexican restaurant, Shoney's, Cracker Barrell and also a Chinese Restaurant all within walking distance. Across the street from the hotel was several fast food restaurant. Community: One of the local churches brought by McDonald's hamburgers and bottled water for all of us Evacuees one night. There was also a local gym that provided dinner for all who evacuated for 2 nights. It was very heartwarming to see the sense of compassion within this community. That definitely tells you something about a place! Things to Do: Chattanooga is 20 miles east. We enjoyed Ruby Falls, Rock City and the Tennessee Aquarium while we were there (they also gave us an evacuee special, which was a nice surprise). There were so many other things to see that we never got a chance to do! Rooms: I had a double queen room, which also had a couch and a coffee table. It was very roomy, and the bathrooms and room itself was very nice. As a woman who was alone with my 3 children, I felt a certain sense of security at this hotel and in this community. I can't thank the Best Western Kimball Inn (and the community) enough for their amazing hospitality and compassion for us as we fled from Irma. Definitely made everything so much easier on me!

"Senior Trip Advisor"

4
05/09/2017

Treated well, bed comfortable and the room was quite. Traveling for a living across various parts of America, I would recommend this location to friends or business colleagues. I would not hesitate to stay at this location if I were in the area and in need of a good nights sleep in a comfortable room and bed.

"Weekend Bass Tournament"

4
29/08/2017

Was a good place to spend a couple of nights. Plenty of restaurants within walking distance of the hotel.Only problem we had was the room didn't get very cold the first night. Enjoyed the swimming pool after being out in the boat all day. I was told the morning breakfast was very good and we'll worth going down for. The bed could have been a little firmer. Overall was a nice place.

"never stay here or book though Hotwire"

1
23/08/2017

I booked a room over a month in advance and when I arrived, I found out they had cammceled my room! No warning! I spent $130 dollars more than I intended because I had to rush around and find a different hotel that still had rooms available. Front desk persons gave blank stare and no explanation.

"Nice, convenient & clean"

5
07/08/2017

The hotel is close to the highway, was very quiet & had a wonderful breakfast! The staff, especially Rebecca in the breakfast area, was friendly & helpful. There is a small outdoor pool, & the hotel is right next to a small shopping center which has several restaurants-definitely convenient. I will definitely plan to stay there again.

"Great Stay"

5
04/08/2017

Just needed a place to stay on our way from Florida to Nashville. Hotel just under a couple of hours from Nashville with easy access from the interstate. Hotel staff was very friendly and complimentary breakfast was better than most. Older hotel but recently updated and reasonable rates which was perfect for a quick overnight stay before continuing on our journey the next morning.

"Nice place"

5
31/07/2017

Nice people nice accommodations. Will stay again if we come this way. Excellent pillows we like that a lot. Pool was fun for grands and other guests very friendly. Guess that is what the south is about.

"Comfort, convenience, value"

4
26/07/2017

This hotel is surrounded by the beautiful mountains of Eastern Tennessee. Within walking distance are several restaurants and stores, including a Wal-Mart open round the clock, where I purchased a few necessary personal items. The room was clean and the bed very comfy. The complimentary breakfast was a cut above the usual.

"Relaxing"

5
26/07/2017

Love this place always enjoy our stay, will recommend it to anyone, everyone friendly, its pet friendly for my baby, pool great , plenty of great food close by plus some shopping. Close to the mountains at lookout. Great place to visit Plus Chattanooga.

"We'll Stay Here Again"

5
24/07/2017

We were very happy with our stay at the Best Western hotel in Kimball Tennessee. It's not the fanciest hotel, but it was nice and very clean. The pool was clean. The staff was friendly, helpful and knowledgeable.

"Great night at this Best Western"

5
23/07/2017

This is an older hotel, but has been updated. It is located in a quiet location. The room assigned to us was a king bed in a corner. We didn't hear anything from that location. The breakfast was acceptable. Good selection of sweet rolls, muffins with waffles and eggs. Also, refrigerator items were available. I highly recommend this hotel when in the Kimball/Chattanooga area.

"Have a list of restaurants in the area and rating them I am handicapped with bad legs and the front desk got us room"

4
23/07/2017

Type of food they serve. I have leg problems so the front desk gave us room close to the exit door we were grateful. They gave directions to get to breakfast area without going up and down stairs which is very thoughtful

"Service - Above and beyond"

5
13/07/2017

Mued wiy daughter and I arrived after a long day driving. We were greeted by a very friendly woman at the desk. The check in was quick and efficient. I asked for a recommendation for dinner and received a great response and good dinner. The room was comfortable and a great value. We checked out the next morning and continued on our road trip. Unfortunately, I left behind a CPAP machine which was a disaster for me. I didn't realize I left the machine until I was in Fort Lauderdale. I continued with the road trip and contacted the hotel when I got home. The hotel and the hotel manager could not have been of more help in getting my cpap machine home. They went so far as to drive it to a UPS store. I can not thank the staff and manager for a great stay and going the extra mile for a customer. I highly recommend this hotel.

"Best Stay Ever!"

5
06/07/2017

Awesome staff! Best group of employees ever. They were courteous, professional, and hospitable. My family was very impressed with the whole experience. We will definitely stay at this hotel again in the near future.

"Great Room For Great Price"

4
05/07/2017

Found the perfect room for our situation at this hotel. We had 3 adults, 2 teenage girls & 2 small dogs. The room was a great size with plenty of room for all of us along with our luggage and a dog kennel. Staff were all extremely helpful and courteous. Breakfast was nice, having the ability to make waffles, the normal pastries, cereal, yogurt, toast but also the hot options of eggs and bacon or sausage. Wonderfully priced for all you get at this hotel!

"Excellent."

5
05/07/2017

This hotel is in a good location. It is a great value for the money. Great restaurants in the area. Located right off the interstate. Very nice hotel for families. Friendly staff, and very helpful. Very nice.

"Great Property"

5
05/07/2017

Great experience. Nice property; well maintained & clean rooms. Comfortable beds. Staff was friendly & knowledgeable about the area. Good location; plenty of restaurant choices and retail stores. Easy access to interstate. Great value - definitely recommend.

"Clean, comfortable"

5
03/07/2017

This hotel has all you need when on a long-distance road trip -- comfortable, clean, easy to access, with a good breakfast, high-speed internet, and welcoming staff. The rooms appear recently and attractively decorated.

"Booking Nightmare"

1
15/06/2017

Booked on Expedia for a same day room due to extensive car travel. On arrival at 10:30 PM local time they informed me that they did not have a room with two queen beds available and offered me a king bed room instead. Kind of cramped with a family of five but we made it work. The room was slightly below what I consider average for a Best Western. When I called Expedia to get a refund for the difference between what I paid and what the hotel billed Expedia, the Expedia rep called the hotel and no manager who could authorize a refund was on duty. The Expedia rep was told to call back the next day when the manager was in. I had to settle for an Expedia gift card. Unless you are there for local attractions, keep driving to Chattanooga.

"Comfortable, Clean, Friendly"

5
15/06/2017

Moving cross country, this one of my best stays. Slept very well and appreciated the great service. Nice to have good air conditioning and refridgerator that stayed cool for my food/drink. Bed was very comfortable and decor was modern. Large flat screen with plenty of channels to enjoy. Staff very friendly and accomodating.

"Nice motel"

4
13/06/2017

We stayed here on our way to IN, and on the return trip home. The rooms were clean, updated and comfortable. The price was reasonable , however, if there is an event, they will raise the price without notice. Best to book or check on TripAdvisor. Breakfast was one step above the regular waffle breakfast; first stay had bacon , eggs, waffles and the usual, second stay had sausage instead of bacon. All in all, we would stay here again and it was nice.

"it was clean and very nice"

5
11/06/2017

the staff was wonderful especially the housekeepers Debbie was the sweetest so was Rebecca just wonderful to us great great housekeeping staff, the nicest Best Western Ive ever stayed at. Front desk girls were awesome. The pool was clean and very nice. The housekeeping staff was excellent. good good coffee. just cant say enough about this hotel. will definetly come back. will recommend to other friends and family. everyone was so helpful. the nicest staff ever. only thing I seen that could use improvement is a better place for the dogs to go to the bathroom. not enough grassy area and one of those things that have doggie bags and trash can for people to pick up the waste. also a few benches around hotel to set outside. but overall it was fantastic. the best housekeeping staff ever.

"They raise the price during your stay"

2
10/06/2017

The told me a price bit did not keep it L. It went from 79.00 a night to 110.00 a night not including taxes. When is I ask how much it is a night I expect an honest answer. I don't want to have to find out the price was jacked up after I checked out. I have a big project in the area and would have recommended a lot of people to this hotel but not with the way they price and don't tell you about it.

BWKimball, General Manager at Best Western Kimball Inn, responded to this review
Dear Guest, Sorry for the misunderstanding you had about your stay rate at check in at our hotel. Each guest are required to sign registration with there stay rate in advance to eliminated the problems. We looked at your sign registration and it was signed with the rate that was quoted. Thanks Dennis Patel General Manager

"Excellent hotel"

5
08/06/2017

I enjoy staying at this hotel. Michelle at the front counter check in is just delightful. The breakfast is very good and the beds are very comfortable. They always make me fill very welcome when I stay there.

"Disappointing, won't return."

2
03/06/2017

My Husband and I stayed overnight on our way to Florida. I made the reservation based on the location and price. We arrived in the middle of the afternoon, and found the room to be smaller than expected and very dark. There was a wall in front of the window blocking out most of the daylight. There were only two of us, so would have been very tight for anymore people in the room.The overall appearance of the hotel, was tired and in need of an update. I think wood framed walls went out in the sixties. The room was quiet, but I was glad to leave early. I cannot comment on the breakfast buffet, as we didn't stay long enough to eat there, and stopped for breakfast in IHOP. I really can't pinpoint what it was about the place exactly, but I was not comfortable there, and chose a different hotel on the way back. It didn't work for us, but the parking lot was full when we left, so lots of other people staying there.

"Best Hotel in the town"

4
17/05/2017

This hotel was another name ....now it is a BW and completely re model and this hotel has real brew coffee and everything so wonderful. The staff was so helpful and nice when I arrived.i always ask for room to see my car from it.the front rooms is face the parking lot.

"great room"

4
15/05/2017

stopped on our way to Atlanta. Of the three BW in the area we were looking this had the best appeal and price. My wife and I were not disappointed. The staff was great and the room was a great deal for the price. Would stay here again if ever in the area and recommend it to others.

BWKimball, General Manager at Best Western Kimball Inn, responded to this review
Thank you for the great review. We are new to the Best Western family and we are glad that you choose us over the other Best Western in our area. Thanks General Manager Dennis Patel

"Nice place to Stay"

5
13/05/2017

We booked this room on Hotels.com and got a really good deal. They did charge us a $15 fee for our pet which I think is stupid. The room was clean and the wifi worked great. The morning breakfast was your typical hotel breakfast with waffles and a couple of hot items. All in all it was a great stay for the price.

"thoroughly satisfied"

5
07/05/2017

This hotel is above average for the price range. I was extremely satisfied during my stay. Highly recommend this hotel. The room and bathroom were immaculate. The bed was comfy. AC worked and wasn't noisy. Internet was easy to connect to.

"at least best western is getting better"

3
11/04/2017

I was a little hesitant making the reservation with Best western because the hotels are often run down and poorly run. the Kimball Tenn. location was better than i expected but it still has a long way to go.

"Great little hotel"

5
17/03/2017

Room compact with everything needed for basic stay. VERY comfortable bed. Great staff. Same desk clerk on duty when I checked out had also checked me in night before yet she was equally cheerful and helpful both evening and morning. VERY hard worker!!

"Perfect base for our ski trip, staff very friendly"

5
15/03/2017

My first trip to the Park City area, this was kind of last minute planned with just 2 weeks notice. We needed a simple hotel. This Best Western was perfect for us. Clean, convenient. Unexpected for the budget was the hot tub, sauna, and daily cookies. Special shout out to Joy at the front desk. This was our first family ski trip, and before coming I wanted a low-down on how close the hotel was to slopes, shuttles, ski rentals, etc. Joy was awesome - she saved us money by telling us where to get skis. We never did use the hotel ski shuttle (parking rental car at both Canyons and Deer Valley was easy; 3.8 miles to Canyon and 8.3 miles to DV). If you have questions before your trip, call and ask for her!

"Great Overnight Stop"

5
03/03/2017

The facility has recently been remodeled and is in great condition. We had a single king room that was was somewhat small, but extremely inviting and tasteful. The bed was crisp and comfortable . Room and bathroom were clean. Everything in the room worked as designed and the WiFi was easy to attain and quick. The breakfast was eclectic and everything was fresh and/or warm. Staff was there cleaning and ensuring there were lots of choices. The night and morning desk clerks were polite and helpful. There are a few different restaurants and gas stations close. Definitely would stay here again.

BestWesternKimball, Guest Relations Manager at Best Western Kimball Inn, responded to this review
Thank you for taking the time out to review your stay with us. Our hotel did go through quiet a bit of remodeling and renovations so it's nice to hear you were pleased with us. The breakfast menu has recently expanded in an effort to provide a little more variety for our guests. Our guest satisfaction is our number one goal and it's nice to hear that you enjoyed your stay and would stay with us again. Thanks again, Melissa Willis

"Very well kept, with a friendly staff"

5
26/02/2017

This hotel was a very pleasant stop after a long drive. I was greeted warmly by the front desk clerk, and check in was quick and easy. The room was rather nice and there was a decent free breakfast the next morning. The staff were very friendly and quick to accommodate any requests my fellow breakfast diners made. I will definitely be staying here again in the future.

BestWesternKimball, Guest Relations Manager at Best Western Kimball Inn, responded to this review
Thanks so much for your review. We do appreciate it. Everyone here at the Best Western Kimball Inn do our very best to accommodate every guest and hope we are able to fulfill any requests they may have. We look forward to seeing you on your next visit. Please let us know of anything we can do. Thanks again, Melissa Willis

"Wedding Party"

3
18/11/2016

We were here for a wedding and I just found the staff to be rather sluggish and have a "not my job" attitude. There was a considerable amount of construction going on that left us with no elevator and only a second floor ice machine.

BWKimball, Guest Relations Manager at BEST WESTERN Kimball Inn, responded to this review
I apologize on behalf of our staff for not meeting your expectations during your stay. Our priority is to provide great customer service so the attitude you felt the staff had is unacceptable. Unfortunately, in order to update our property so that it will be up to our guests standards, there are inconveniences during the process. I do hope you will reconsider giving us another chance to show you how things are normally run. If you have any questions, please don't hesitate to call. Thank You, Melissa Willis

"Awesome!"

5
16/11/2016

Completely remodeled you will think it is new. The evening clear was a pure joy to see after a day of long travel. Room was beautiful with microwave and refrigerator in room. Completely remodeled modern bathroom. Breakfast was above average for hotels of this type pretty of fresh fruit, yogurt, waffles, cereal and more. It's far enough from the bigger cities to fell comfortable at the wonderful place! Will definitely stop here again when through the area.

BWKimball, Guest Relations Manager at BEST WESTERN Kimball Inn, responded to this review
Thank you for writing us a review about your stay at our property. We are pleased that your expectations were met and you enjoyed your visit. Our goal here at BW Kimball Inn, is to provide each guest with a great experience each and every time. We do look forward to seeing you on any future visits. Thank You, Melissa Willis

"Great staff!!"

4
15/11/2016

Our athletic team had an event in Chattanooga on 11/5-6. The only hotel that could accommodate our team with the special requests for room type was Best Western - Kimball, TN. From the first phone contact with Melissa, and follow ups for updated rooming lists, and added communication from the owner Dennis, we were not disappointed by their exceptional customer service. Our check in was as efficient as possible as we all arrived at BW at the same time (over 25 reservations) and the extra attention our group received from Kathy and Rebecca needs to be commended. They set up an early breakfast on Saturday so our athletes could have a nutritious breakfast before their competition that day and went the extra steps on Sunday after the time change to prepare special grab and go breakfast bags with a personal note of encouragement written on each of the 60 bags they prepared. It's not a luxurious hotel bey an means, but they don't see it that way. We were all very pleased with the comfortable beds and the hotel staff. Thank you

BWKimball, Guest Relations Manager at BEST WESTERN Kimball Inn, responded to this review
Thanks so much for taking the time to give us a review. We enjoyed having you and your team here. I am glad that we were able to accommodate your needs with breakfast. The staff all said everyone in your party was very polite and appreciative. If at anytime in the future the team needs rooms or you personally, do not hesitate to call us. Thanks again, Melissa Willis

"Nice uprade"

5
14/11/2016

Hotel recently acquired from another chain. Excellent job so far updating facilities. Still in progress but not too annoying. Nice ,friendly staff. Had stayed at other hotels in the area, but I think this may one of the for it's price. Very enjoyable.

BWKimball, Guest Relations Manager at BEST WESTERN Kimball Inn, responded to this review
From everyone here at the BW Kimball Inn, thank you so much for the great review. Providing great customer service is our number one priority. There was a lot of different things going on during our switch over and for any inconveniences we do apologize. Knowing that our guests like and approve of the changes make all the hard work worth it. Let us know anytime if we can help you in any way. We hope to see you again. Thanks, Melissa Willis

"Nice place to stay"

3
12/11/2016

Passed through Kimball on our way to Chattanooga, Tennessee. The gal at the desk was very friendly and helpful. The room was really nice, and the bed was comfortable. Heard a lot of police sirens in the evening, and the police were at the hotel in the morning trying to figure out a dispute. They offered a free breakfast with eggs, sausage, waffles, etc. Pretty good. They were working on (or putting in) the elevator, so that wasn't working. Would stay here again if we're ever in the area.

BWKimball, Guest Relations Manager at BEST WESTERN Kimball Inn, responded to this review
Thank you for taking the time to give us a review. We are glad you had a nice stay and were satisfied with our hotel. We realize installing an elevator is an inconvenience but it's one we feel is well worth it. Let us know if there is anything we can do for you and we hope to see you again. Thanks, Melissa Willis

"Old Comfort Inn becomes improved property for BW"

4
12/11/2016

We drive to/from Florida twice a year from Missouri and want to stop and spend the night half-way (i.e. Chattanouga, TN). We found Kimball to be a better alternative when coming through the Smokey Mtns.--no morning comuter traffic in Chattanouga and not having to drive over the mtns. at night. So glad they took the former Comfort Inn and renovated it into a Best Western property. Must better decor, they allow small pets and a better value and quality. Great change for the better!

"Better than expected"

4
08/11/2016

Used Groupon for quick out of town trip and always skeptical of "great deal" but the hotel was nice, room was clean, staff helpful. Located in vicinity of many places to shop and eat. Great place to stop and rest on way to anywhere.

"Would stay again"

4
31/10/2016

Stayed here while traveling. Room was clean and king bed was very comfortable. Room looked like it was recently updated. Elevator was being upgraded and did not work but we were ok with this since we only had to go up one flight of stairs. Would definitely stay here again.

"Good place "

4
16/10/2016

Stayed here while traveling, nice rooms, friendly service. They are currently putting in or fixing the elevator but other than that everything was good. Will stay here again and would recommend this place for sure

BWKimball, Guest Relations Manager at BEST WESTERN Kimball Inn, responded to this review
Thank you for taking the time to give us a review. We are currently having an elevator installed and we appreciate your understanding and patience during this process. Knowing that we were able to provide you with a great experience is exactly what we love to hear. The staff here at BW Kimball Inn work really hard to ensure every customer receives superb customer service. We look forward to seeing you again. Thanks again, Melissa Willis

"Great Stay"

4
29/09/2016

This Best Western was AMAZING! The room was beautiful... all we needed was towel swans on the bed and we would of felt like a king and queen! Beds are always the defining element of whether a hotel was a good one or not and this one was an excellent one! The staff was very friendly and helpful! Thank you everyone for the wonderful stay!!

BWKimball, Guest Relations Manager at BEST WESTERN Kimball Inn, responded to this review
On behalf of all our staff, thank you so much for taking the time to give us a review. We are so pleased to know we were able to meet your expectations. Being newly renovated and a new member of the Best Western family, we want to make sure our guests our treated like a king and a queen. Thanks for the suggestion about the swan towels, I think this is an excellent idea. Thanks Melissa Willis Guest Relations Manager

"Would stay again."

4
26/09/2016

Polite, friendly, welcoming staff. Room was clean and fairly spacious, bedding and bed comfortable. Only down side was when I looked out window had view of window app 5-6 away in another wing of hotel. Keeping drape closed solved that problem. Decor and bathroom seemed recently renovated. Would definitely stay again when traveling through this area.

BWKimball, Guest Relations Manager at BEST WESTERN Kimball Inn, responded to this review
Being a new member of the Best Western family we want to lead the hotel industry in customer service. Thank you for giving us an A plus on our newly renovated rooms. On your next visit with us, we will make sure to have a room with a mountain view ready for you. Thank you again for awesome review. Thank you, Melissa Willis Guest Relations Manager BW Kimball Inn

"Trip to car show near Kimball, TN"

4
20/09/2016

Th Best Western hotel we stayed in was under renovation but mostly complete and was very nice in condition and staff. The location happened to be great for what we were doing and in walking distance of several restaurants that we liked.

"Great place to stay"

5
04/09/2016

I try to stay at BW. When I found this hotel was now on the BW system I was very happy (just happened the day of my stay). Great staff, nice rooms, convenient to I24 and Chattanooga. Used a coupon and saved a bundle. Will stay here every time I visit southeastern Tennessee.

"Lousy customer service"

1
26/07/2016

Had reservation for room on 6-19-2016 . Due to changes in route had to cancel. Called hotel at1 PM on 6-19-2016 which was within the cancellation period. When asked for cancellation number , was told it would be the same as the reservation number and she would take care of it. When I got home and check my Visa account it showed a no-show charge. I called the hotel again. I was then told the clerk must have gotten busy and forgot to cancel. She would correct. Later pulled up my hotel account it showed an adjustment on 6-24-2016 to remove the charge. However instead of a credit to my Visa there was a charge posted on 6-26-2106. Still not resolved.