Codice vantaggio

Best Western Rembrandt Hotel Kagoshima Resort, Kagoshima

22-1,Kamoike-Shinmachi,Kagoshima, 890 0064, Kagoshima, Japan - Vedi su una mappa
Best Western Rembrandt Hotel Kagoshima Resort - Facciata dell'albergo Il Best Western Rembrandt Hotel Kagoshima Resort è situato nel centro di Kagoshima. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Kagoshima, la suggestiva città costiera dell'isola giapponese di Kyushu, nota come la "Napoli d'Oriente” a causa della sua posizione nella baia, dominata da un vulcano. Il Best Western® Hotel Rembrandt Kagoshima Resort è situato nel cuore di questa incantevole destinazione, con facile accesso alla maggior parte delle attrazioni più importanti della città. L'hotel si trova vicino alla baia di Kinkoh e tutte le camere offrono una splendida vista sul vulcano Sakurajima. Gli ospiti possono approfittare di una vasta gamma di servizi moderni e strutture ricreative, tra cui una piscina e un idromassaggio con acque provenienti dalle vicine sorgenti vulcaniche. L'hotel offre inoltre accesso Wi-Fi a Internet gratuito e una vasta gamma di servizi business. Qualunque sia il motivo del tuo viaggio in questa città suggestiva, il Best Western Rembrandt Hotel Kagoshima Resort è la sistemazione perfetta.

Best Western

Rembrandt Hotel Kagoshima Resort




i vantaggi dell'hotel

  • Ristorante
  • Piscina all
    Piscina all'aperto
  • Aria condizionata
    Aria condizionata
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Sicuro
  • Servizio massaggi
    Servizio massaggi
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Certificate of Excellence 2016
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Qualità del sonno


User 05/10/2018

This was the highlight of our trip. Even though we stayed in best rated onsen resorts in kirishima during the end of our trip, i personally liked the experience of this hotel. We booked it for 4 nights. Room: ocean view with balcony. The view is amazing. Volcano right in front. The room was quite large and everything in hotel seems of great quality. Extremely quite and comfy.

"Great View"

semanticvision, Los Angeles, California 30/08/2018

This is a big hotel fairly close to the ferry terminals. All rooms have a small balcony overlooking the port side with great view of the sunset if the weather is good. It has direct view of the Sakurajima across the bay, the volcano on top of the island has been having mini eruptions frequently. The hotel seemed to cater a particular niche to host large weddings with bridal services and large banquet rooms. It has a paid parking which was essential to our stay. Hardware is a bit dated but the room is clean and comfortable.

BestWestern_Japan, ?????? at Best Western Rembrandt Hotel Kagoshima Resort, responded to this review
Warm greetings and thank you for having chosen Best Western Rembrandt Hotel Kagoshima Resort for your recent stay and sharing your comments. We delighted to read that you enjoyed being with us. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Customer Service Manager Regional Office - Best Western Hotels Japan

"Beautiful location, painful check out"

bunicurom, New York City, New York 18/06/2018

The hotel is clean and situated in a beautiful location. A spectacular active volcano can be seen from the restaurant and the ocean side rooms. However, the check out was a very unpleasant, lengthy and upsetting experience.

BestWestern_Japan, ?????? at Best Western Rembrandt Hotel Kagoshima Resort, responded to this review
Dear bunicurom, Warm greetings and thank you for having chosen BEST WESTERN Rembrandt Hotel Kagoshima Resort for your recent stay and sharing your comments. First of all, on behalf of our staffs, I would like to apologize that you had an unpleasant experiance during the checking out at our hotel. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience. Have a great day! Sincerely, Manager - Customer Service Regional Office - Best Western Hotels Japan

"Great View but a bit from from city center"

passionfruitsin, singapore 07/04/2018

Was here for 2 notes for the Hanami. With 2 convenient store across the road, this hotel is convenient. The hotel does not have an onsen and neither does it have hot tubs. Was a little disappointed as it is in Japan. However, one get to see Mount Sakurajima from the room balcony and you also get to see boats coming into the. Port as it is not too far away. Mount Sakurajima erupted on all 3 days we were in Kagoshima City and the last day of our stay was eruption no. 41 on March 28. What was even more exciting was to see the spectacular sunrise over breakfast coming from behind Mount Sakurajima while it was erupting. And, if you need. No, you must go for the Kagoshima black Wagyu beef. It is to die for. Fortunately the Japanese restaurant in the hotel serve this both in steak style as well as a Shabu Shabu.

"Great view of Sakurajima"

TeflonTony, Singapore 29/03/2018

It is a little out of place and away from the city centre of Kagoshima. The restaurant options nearby were limited though we chanced upon a nice joint for dinner just behind the 7-11 opposite the hotel. The breakfast was good even at 6 am as we got up to catch an early flight. The room is comfortable and spacious enough for a couple or small family. The bed was fine but the pillows are not good. Hint: use the spare pillows in the wardrobe too. The best thing about our room is the lovely direct and unblocked view of Sakurajima from the room as well as from its balcony. That made it worth our stay :)

"Great for a view."

Hugh C, Melbourne, Australia 01/01/2018

This hotel is not in the city centre, however what makes it wot while staying at is the view of kinko baby and sakourajima, so ensure you ask for a Seaview room. Rooms well appointed and large, quiet, good pillows and bed. Also has bbc world news!!. To get to the city centre buses are regular and cost 160-190 yen one way, else taxi is around 1500 yen. Recommend having breakfast included as there is nowhere close by to eat. Breakfast food variety very good. If you want to be close to the city centre, nightlife etc this is probably not the hotel for you, else definitely recommend.

"Hotel by the sea"

User 05/12/2017

at firsts instance, Best Western Rembrandt may seem to be far from city centre. In fact, there is airport bus stopping almost next to it if one is using the airport. Even if not using the airport but from Kagoshima Central JR station, one can use bus no 11 and 16 where both buses terminates next to the hotel. Besides, if one can have a room facing the sea, then Mount Sakura will also be a unforgettable sight if it does goes off. So overall, the hotel is highly recommended for anyone looking for a rest and enjoyable trip.

"Nice View towards vulcanoe "

User 17/11/2017

A liitle outfar of citycenter this B W is situated at the southerly harbour side. As a backpacker, I reached it from the Kakoshima main station by bus line 32-1. It takes you a 30 min drive for 160 ¥. Rooms are with balcony and view towards the amazing sakurajima vulcanoe. Rooms are equiped with water heater but unfortunatelly no coffee maker. Nice bathroom and comfy beds. Small Tv and nice lounge chairs. Service at reception was fine, but just a few of the crew spoke proper english.

"Nice hotel with a magnificent view! "

Gladys K, Singapore, Singapore 11/11/2017

My expectation were Low as the price of the rooms here are relatively cheap. But I was really surprised of what I got. Hotel was really nice with a great view of the ocean and sakurajima! Although it was a bit old, it was clean and well maintained. It is also very easy to take the ferry to the island opposite.

"Great stay"

Stephen C, North Yorkshire, United Kingdom 05/11/2017

Dont be put off by the hotel location because its not in the centre of kagoshima.. its only a 25 minute bus ride from JR kagoshima station. you are rewarded with fantastic views of mount sakurajima! The rooms are big and spacious. staff in reception speak good english and are very helpful in anything you need to know! There are 1/2 small restaurants nearby and a 7-11 and a Lawson store opposite! i would strongly recommend this hotel as an alternative to more expensive hotels around the main rail station in kagoshima. There is a bus every 30 mins during the day time from bus stop number 15 outside the station.. bus numbers 16 and 32 depending on time of day. The hotel has a big pool and a kind of a mini onsen next to it. please stay here as u will enjoy!

"A nice and comfortable hotel"

ErnestChoy, Hong Kong, China 09/10/2017

The twin bed room is quite sizable, two single sofa seats, a coffee table, work table, luggage rack, together with a very comfortable bath room. Front desk staffs are nice, speaking good English. Most of the rooms have seaside and Sakurajima view, including mine. Breakfast serve till 9:30am with plentiful choice of food. Parking space attached to the hotel building is limited, we have to park outside the hotel. Onsen inside hotel is mixed with male and female, customers are required to put on swimming suite. We prefer traditional Japanese onsen, losing interest on this one.

"Great view on terrace "

User 28/09/2017

Nice view of Sakurajima on the terrace. And if you are the early bird you can have a glimpse of the rising sun too. Just be aware that at night time there could be stint bug in the open air which could fly into the room so the hotel management advise not to open the door on the terrace. Day time these bug disappear so will not be a nuisance.

"Not in the centre but good"

PaulC20133, Fukuoka City, Japan 15/08/2017

Good sized and quality room, per the picture, for the deal price I paid. Everything worked and everything in good condition. Balcony had a perfect view of Sakurajima, but too hot to sit out. BIG choice for breakfast, and all I ate was good quality. Good outdoor pools (3-4), normal temp and onsen, though facilities would benefit from a freshen up. Staff were excellent. 2 convenience stores and a hot food shop (Hotto Motto) bang opposite!! NOTE: By bus, 10-15 mins to the tram line and 20-30 to the city centre, so consider this when deciding if it suits your visit plans. Wedding venue, so could be lively at weekends, I guess.... No wedding when we visited, so fine.

"Glorious View of Sakurajima"

semanticvision, Los Angeles, California 07/08/2017

Stayed one night at this giant hotel, which seemed to cater to a lot of weddings. There is wedding photographer studio, wedding gown rental place and planner office right in the hotel. We were fortunate enough to score a ocean view room. Fantastic sunset and sun rise, you can see the ferry from Korea ducking near by. When the volcano erupted from Sakurajima which is located across the bay, you have the first roll seat as well. Staff is very friendly, paid parking is very convenient and you can do multiple entries during your stay. If you want to do some bathing, there are chairs on the balcony for you to relax.

"Very good Hotel for Traveling and Business"

User 02/08/2017

The hotel is very old, approx. 30 years. The exterior needs some remakes aswell as the bathrooms in the interior. They are old and have dark spots indicating that they have been through alot... However, the hotel itself is beautiful, the beds comfortable and the staff very friendly. I can recommend the hotel for Familytrips but also for Businesstrips. Small stores are right across the street. The location is not that good since the hotel is located at the rural end of Kagoshima. But the view onto the volcano helps you to forget where you are, if you stay in this hotel, take a Volcano view room, trust me, you won't regret it. The volcano is absolutley magnificant and makes the stay even better. Go for it!

"Late Check-In? 24-H check in?"

rumr2017, Hong Kong, China 10/04/2017

My group was arrived late around 20:00 or 21:00. When I checked in this hotel, the check-in staff did not ask me or my group whether smoking or not. The hotel gave me two room. Not mention the two room was smoking room verbally. At first, I did not notice "HE" gave me TWO SMOKing room without asking whether I or my group was smoking or not, so we took the room [we did not know the room we took was a smoking room in the moment] and ate our dinner in a hurry and got some sleep because next morning we wake up early at 04:45 to attend a morning tour at the other side of the city. After we finished my morning tour and went back to hotel to get some sleep before we checked out, I heard the clean-up lady in the hotel said something about smoking in the corridor in the morning, so I asked the clean-up lady "Is this floor smoking floor?" She said "Right! The rooms on this floor is smoking area". Wow! Why did this "SO-CALLED 5 STARS HOTEL" GET A 5-STAR TITLE? I thought that "Service" is one of the Main Review. Asking a foreign customer is a MUST to UNDERSTAND what he/she needed when he / she checked in in your hotel. The hotel staff can speak english language fluently that earned a 5-star. This is Japanese courtesy. I don't think so. I DO NOT COME BACK even I cancel my another reservation on this so-called how many star hotel on this year after I came back Hong Kong. Highly recommend to local citizen, Not suitable for Chinese/Asian people.

"Warm reception, great housekeeping and gorgeous breakfast "

User 28/11/2016

We stay on 24-27th Nov, 2016. The reception staffs were always with warm smiles and willing to help. The room is clean and comfortable. Most importantly, the harbor view suite provided amazing sunrise and sunset everyday. The Japanese style breakfast buffet is another surprise, really delicious with considerate service. Best place to stay at Kagoshima.

"Worst service I have ever experienced at a hotel."

papasmurfinjapan, Okayama, Japan 08/11/2016

I have stayed at countless hotels throughout the world and Japan in particularly, and this hotel has the distinction of being the worst place I have ever stayed at. For what it's worth, the room I stayed in was not bad. The bed was comfortable, amenities on the budget end of the scale but acceptable and the view was okay. What disappointed me was the attitude of the staff - I didn't see a smile on any of their faces the whole time I was there. The front desk were ignorant of my stay plan, and despite showing them the plan I printed out, they still demanded I pay extra charges before I could leave (after a complaint to the general manager he offered to reimburse me, but that is not the point). I don't go to hotels to be branded a stingy liar trying to scam them out a few yen. The attitude of their front staff takes towards visitors to the hotel is quite simply unacceptable.


User 02/11/2016

very good hotel!! clean and tidy, good for family, but even for couples or for business!! as all over japan the staff is so kind and helpful ! really recommend! they have big private dining room if necessary

"Not exactly Best Western, whether you like it or not"

tin_man_j, Yamaguchi, Japan 25/10/2016

I have stayed one night in this October. My room was semi-double bed type and faced the Kinko Bay and the volcano called Mt. Sakurajima. And the price was just 5,000yen (or about $50), which I think was reasonable enough. In Japan, there are lots of hotels specialized for business travelers, most rooms of which are really tiny. But this hotel was originally a resort hotel. So, rooms are spacious enough for one guest. Moreover, the overall quality of this hotel was nice probably because it serves as a wedding ceremony and reception facility. All hotel people worked professionally, too. They responded to my questions and requests quickly enough. So, my overall impression of this hotel is good to the degree that I am not hesitant to give it four stars. However, I found several inconveniences while I stayed at this hotel, to be honest. I will write some of those things in the hope that my comment will help raise the value of this hotel to the highest. First of all, the access to this hotel is somewhat problematic if you want to ride a bus to the hotel. There are several bus routes that take you to the hotel. You can get the bus at JR Kagoshima Chuo Station. After getting off a train, you get out the station through the main entrance/exit. Just a small walk to the left will then take you to an information board for public transportations available at the front of the station. There are some taxi stands, lots of bus stops, and one streetcar station at the large front yard. Find the bus stop East 15 on the map. All the buses to the hotel start at that bus stop. But beware. There are two bus services available in Kagoshima City: City Bus and Kagoshima Railway Bus. You can tell the both by color: The City Bus is painted orange while Kagoshima Railway Bus comes in white (or is that light blue?) This difference is important because your final bus stop gets different. If you ride on a City Bus, you are supposed to get off at Komoike Port while, on a Kagoshima Railway Bus, your final stop should be JA Kagoshima Conference Hall. Either way, the hotel is within a walking distance. Check-in process is quick and easy: You simply get your room key and go to the elevator, which is on the opposite side of the front desk. Small advice about your room selection. If it's available, you better take a bayside room because the city side only gives you a boring view of concrete buildings. Once you are in your quest room, beware of the elevated floor of the bathroom. In a Best Western in the United States, the room floor is just flat wherever you are in the room. But in Japan the bathroom often times is a prefabricated box unit that is later inlaid into a corner of a quest room. Therefore, the level of the bathroom floor is up by a few inches. Even I, who should be used to it, sometimes trip and hurt the toes. There was a balcony with my room, and I could unlock the slide glass door and step out onto it. This is okay in itself, but I think it might be risky if you have small children with you. You might have a problem at the dinner time. There is a restaurant inside of this hotel, but it is not large enough to accommodate all hotel quests. I actually could not have dinner there when I got there around 7:30pm. There are two convenience stores and a couple of small Japanese style drinking spots across from the hotel, but I don't think either of those drinking spots are appropriate for family dinner. At present, the only way to get food at the dinner time is to go to a convenience store and get some small sandwiches. When you want to see movies on your room TV, you have to first purchase a movie card at the price of 1,000 yen (or about $10). That is the system that is generally seen in Japan. Actually, I had a problem with my movie card in this stay. I found a movie card vending machine near the elevator on my floor. I purchased one, went back to my room, and tried to set up the room TV. According to the guidebook, I should first connect to the hotel network and, with a special window open, I should key in the number that was printed on the card. I did it. But nothing happened. I went to the front desk, explained the situation. A front desk man disappeared in the back, came back to me in a few minutes and said everything should be alright now. So, I went back to my room, went through the same procedure, but nothing changed on TV. So, I called the front desk and asked them to pay back 1,000 yen. And they returned the money to me about 15 minutes later. In some old hotels, this kind of system trouble occurs from time to time. (One caveat: More than half of listed movies may be X-rated in Japan. So, you should be careful when you stay with your children.) Unlike U.S. Best Western, there is no complimentary breakfast available at this Best Western. You have to pay as much as 1,600 yen (or about $16) for buffet-style breakfast. It is true that you find a variety of items on several serving tables. But a problem is 70% or even more of those is Japanese food. If you want to have Western style breakfast, your choice is very limited. To be frank, it was impossible for me to have $16 worth of breakfast in that limited choice. Conclusion: If you think this is a Best Western as you know in the United States, your expectation will not be met. This is a Japanese hotel that has business ties with the Best Western International. And as such, this hotel is doing a good job. Especially, workers were always ready for a quick solution of your problem with a smile.

"Very nice view, service level very low"

hopser9, Munich, Germany 23/10/2016

Excellent location with a nice view on the vulcano, however visited in October and the bar is closed, the pool is closed, the minibar is empty so you end up buying a beer across the street at 7/11... Unfortunately seems to be an old air condition, if you keep the window open to listen to the sea, the wind blows through the room door with a lot of noise. So you have to sleep with windows closed. Otherwise standard japanese hotel with plastic bathroom.

"Good choice"

mermaidgem, goldcoast 21/09/2016

Just had a three night stay at this hotel . It was very pleasant . The views from front are always changing and amazing with the clouds around the volcano. The people are very friendly too will stay again if or when I return to Kagoshima

"Unique and wonderful stay!"

User 22/07/2016

I stayed here for one night in March 2016. After getting off at the Kagoshima train station, I found one local bus to get to this hotel, which takes about half an hour and you'll need to walk there a little few hundred meters from the bus stop. When I walked through a large parking lot, It was dark then, so I really couldn't see what's so special about this hotel. Check in was smooth, and the staffs was very nice and gave me an upgrade for being an Best Western Diamond member. The room is very spacious, clean and comfortable and I had a good sleep. I woke up early the next morning and seeing the sun shining through the curtains, so I went over to the balcony and opened the curtains, and surprisingly found out that the sakurajima volcanic island is right in front of my eyed! What a magnificent island view with the sun coming up slowly on the horizon! I was feeling blessed at that moment! After taking tons of photos, I went to restaurant for the breakfast. Again, beyond my expectation, the buffet was great! I had an wonderful and very unique stay at the hotel, and I'll definitely stay here again when I visit Kagoshima! 100% recommend!!!

"Stunning View with Balcony"

EmilyS S, Casterton 25/06/2016

Nice hotel, view from the Balcony of Sakurajima is great but was shrouded in clouds whilst we were there. restaurant very expensive so be warned. there are two restaurants and one had a function on so we only had choice of japanese which was fine as that was what we would have chosen anyway. the option we went with was one of the cheaper but still was quite expensive and although nice was a little bit disappointing compared to other places we have eaten (small sizes and expected more for the price). otherwise a very pleasant stay. also be warned if you have the balcony door open whilst the airconditioner is on, there will be a roaring sound in the room.

????????????????, ???? at BEST WESTERN Rembrandt Hotel Kagoshima Resort, responded to this review
Thank you for staying with us on this occasion. We're happy that you like the view from the balcony of Sakkurajima. But, We're sorry to make you feel disappointing at the restaurant. We'll try our best to provide better services to our customers. We are looking forward to seeing you again. Thank you BEST WESTERN Rembrandt Hotel Kagoshima-Resort Frontdesk Akiko Yamashita

"Stunning views in elegant surrounds"

lynny2016, Melbourne, Australia 07/01/2016

This hotel is a little out of the way of Central Kagoshima sitting at the docks to the ferry for sakurajima island, home of a still active volcano. The best way to unwind with friendly staff. A soak in the hot spring pools was a simple matter of hiring bathers for $500 yen. If you get a room with a view of the volcano you will be in awe.

mac471974, ???? at BEST WESTERN Rembrandt Hotel Kagoshima Resort, responded to this review
Thank you for staying at our hotel. It's just as you say, our hotel is a little far from the downtown. But, The room commands a fine view of the see and Mt. Sakurajima volcano. We are looking forward to seeing you again. Thank you very much. BEST WESTERN Rembrandt Hotel Kagoshima-Resort Frontdesk Akiko Yamashita

"amazing view of the volcano from my room."

Tender A, Kobe, Japan 02/08/2015

The hotel is not walking distance to the center of town but its close enough to take a taxi around. It was about 2000 yen from Kagoshima central station by taxi .and roughly 1000 yen to the main restaurants and bar area . The night life there is pretty busy on the weekends There isn't much around the hotel area . But there are 2 convenient stores right across the street .and one super market about a 10 min walk . But besides that theres nothing else . The hotel is located right next to the ferry terminal that takes you to Yakushima Island So its really convenient if you are planning to go . And is directly across from Sakurajima volcano. I chose this hotel for its view of the volcanic mountain from the bedroom window which was unforgettably amazing . I absolutely recommend it. The hotels restaurant also has a spectacular view of the volcano . we caught 2 eruptions while having breakfast . They have a pretty decent breakfast and dinner buffet . We took advantage of the wine and beer bar. They 5 whites and 5 reds . But the main thing for me was dinning outside by the sea with this amazing majestic volcanic mountain towering beside you . Its breath taking . Our room was on the 11 floor and was spacious. The bedroom balcony over looked the volcanic mountain .It was clean and every thing you need. They didn't have complimentary coffee ( if you care about that ). Only japanese tea. We bought coffee at the convenient store . But never ended up drinking it because we went to the breakfast buffet every morning so I dont think that was really a flaw. The Hotel has a swimming pool , but we never went So im not sure about how it is. The staff was very helpful in calling as a taxi and assisting us with our inquiries . I would definitely stay there again

mac471974, ???? at BEST WESTERN Rembrandt Hotel Kagoshima Resort, responded to this review
Thank you for staying our hotel. and also thank you for your comment. We are happy you were comfortable when you stayed at our hotel. Thank you very much for your compliments. And then,The ferry terminal that next to our hotel is bound for Tarumizu. The ship goes to the Tarumizu Port. So The ship is not bound for Yakushima. Please be careful about that. Please stay at our hotel if you visit to Kagoshima again. We are looking forward to seeing you again. Best Regards BEST WESTERN REMBRANDT HOTEL Kagoshima-Resort Frontdesk?Akiko Yamashita

"The view is to die for!"

DeaconBrodie276, Calgary, Canada 01/07/2015

The view is all that you really need to know about this hotel. We spent 2 nights here and absolutely loved it. You can sit by the window or on the balcony at night and watch the ferries and other boats coming and going and the view of the volcano during the day is spectacular. Besides that, the hotel itself is nice and clean and the staff are friendly and helpful. The only downside is that if is a fair distance from nearest train station so we ended up using taxis a lot to get around, but the views really made it worth it. Besides making sure you get a volcano facing room, the other tip is that some taxi drivers do not know the hotel because they call it the Tokyu Hotel (as does Google maps for some reason).

mac471974, ???? at BEST WESTERN Rembrandt Hotel Kagoshima Resort, responded to this review
Thank you for staying our hotel. and also thank you for your comment. We are happy you were comfortable when you stayed at our hotel. Thank you very much for your compliments. And then, That is exactly as you say. The previous name of our hotel is Tokyu Hotel. so some drivers might not know the name. Please stay at our hotel if you visit to Kagoshima again. We are looking forward to seeing you again. Best Regards BEST WESTERN REMBRANDT HOTEL Kagoshima-Resort Frontdesk?Akiko Yamashita

"Not a good choice"

Yaggers, Canberra, Australia 01/07/2015

We liked the idea of rooms with a volcano view, which was in fact great to enjoy, but we had not counted on Kagoshima being such a sprawling, spread-out city, which meant that by staying here we were stranded well away from the main points of interest. Taxis are expensive in Japan but especially when the trips to/from the station and the attractions take so long! There is nothing at all to do near the hotel. The bus system takes some getting used to and information in English is hard to come by and confusing because of the segmented nature of the whole system and the sprawl of this city. The rooms were fairly spacious but dated, the bed was hard, only liquid soap was provided and there was no room safe. Bed lighting was good however and there is free wifi. Expect a 'howling wind' noise from the corridor when your balcony door is open. Another reason not to open the balcony door in the morning is the fleet of tour buses below just idling their engines - perfect! Service was patchy. We had booked 2 rooms with volcano view months in advance but they tried to tell us only one was available - we had to insist vigorously before they dropped all the excuses and managed to find 2 rooms. Breakfast and dinner were fine, although the coffee is best avoided.

mac471974, ???? at BEST WESTERN Rembrandt Hotel Kagoshima Resort, responded to this review
Thank you for staying our hotel.and also thank you for your comment. We are really sorry for not being able to live up to your expectations. So we will try making great effort to improve service quality in order to provide better. We are looking forward to seeing you again. Best Regards BEST WESTERN REMBRANDT HOTEL Kagoshima-Resort Frontdesk?Akiko Yamashita

"Value for money"

Henry L, Hong Kong, China 25/06/2015

The hotel is around 10-15 mins by driving from the city centre. We spent three nights in early June 2015. This was fine with us as we rented a car. There is an indoor car park (reasonable charge) adjacent to the hotel. Our room has an excellent view - just opposite to Mt. Sakurajima. If you are lucky, we can watch volcano eruption from time to time (around 1,000 times a year). The hotel has been recently renovated and is spacious and clean (except the toilet is a little bit small). This is not a luxurious hotel but is a very good choice considering its price (around US$85 per night with breakfast and free wifi). The breakfast buffet has plenty of choice and is delicious. Hotel staff are friendly and helpful. Don't miss the Japanese restaurant at the hotel - one of the highlights of our trip. It serves delicious local food and the price is extremely reasonable. Just to manage expectation (if you read from the hotel's website), albeit the hotel has onsen facilities - these are indeed two small-medium onsen pools and guests must wear swimming suits to get in and men and women guests have to share the same pools. The hotel is not an onsen resort but they do have onsen pools. The swimming pool was closed when I visited there (in June).

mac471974, ???? at BEST WESTERN Rembrandt Hotel Kagoshima Resort, responded to this review
Thank you for staying our hotel.and also thank you for your comment. We are happy to like our cost performance, breakfast and so on. We hope you were comfortable when you stayed our hotel. Then We are sorry. The pool was closing when you stayed our hotel. but, we are open now. from 7. July until middle of September. Please stay at our hotel if you visit to Kagoshima again. We are looking forward to seeing you again. Best Regards BEST WESTERN REMBRANDT HOTEL Kagoshima-Resort Frontdesk?Akiko Yamashita

"Dont advertise a pool you cant use"

L R, Belgium 11/05/2015

The hotel as many others mentioned is a bit far. There is a but that takes you to the city for 190 yen or you can buy a one day pass for the buses for 600yen I think. From all the places we stayed at in Japan the room at this hotel was the biggest and most comfortable one. The view of the volcano is just amazing (so to make worth the stay at this hotel ask for sea view). The only reason why we booked this hotel in the first place was because we wanted to take it easy our last days in Japan and when we saw there was a pool we went for it...huge disappointment when we saw the pool dirty and covered and then they confirm they would only open it in June ( we went there end of April and temperatures were above 29 degrees C). The onsen is good but only in the evenings as its too hot for during the day. There was just one guy in the reception who spoke good english but they really want to help and they are nice. There is a supermarket about 3 blocks from there. Its big so you can find anything you want. We made our booking with but if you go directly to the website of the hotel you can find better deals with breakfast included and for less money.

mac471974, ???? at BEST WESTERN Rembrandt Hotel Kagoshima Resort, responded to this review
Thank you for staying our hotel. We are happy to like the view from your room. And We are sorry. Though you looked forward to a pool, you were not available. but, we are open now. from 7. July until middle of September. Please stay at our hotel if you visit to Kagoshima again. We are looking forward to seeing you again. Best Regards BEST WESTERN REMBRANDT HOTEL Kagoshima-Resort Frontdesk?Akiko Yamashita

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