Best Western Nursanickel Hotel, Dalhart

Grounds and room were kept up and clean. The hotel is an aged hotel with all outside doors and there is no escaping the aged appearance. However, the hotel is a pretty good value. Staff were helpful and polite and breakfast was good. I would bump my rating up to 3.5.

Brandi Creel, Guest Services / Front Office at Best Western Nursanickel Hotel, responded to this review
gloryandjerrys, Thank you for your time to rate and review us. Yes, this hotel was built in the 70's, but we have painted, re done some brick work, enclosed the stairs, and few other things. But a property like this is always a work in progress. But in return we have a very short staff that works very hard. I am pleased to have them working for me and that we can provide each and every one of my guests with the best possible service. We appreciate your business and hope to be able to service you again in the future. Thank you so much. Sincerely, Brandi Creel Front Desk Manager

The staff was courteous, the rooms were clean, and the breakfast was good. I would not be opposed to staying here again. The only downside is the nearby railroad tracks. The hotel offers earplugs for those that may have their sleep interrupted by the passing train..

Brandi Creel, Guest Services / Front Office at Best Western Nursanickel Hotel, responded to this review
Dear Marvin 692, We appreciate you staying with us and hope to see you on your next trip thru here. We would like to send you a big Thank You for the business and the well needed feedback in which we use to implement changed where needed. Thank You, Brandi Creel

Booked one night here 5 years ago through Expedia. The rate was $195 for the night. When I inquired why the rate was so high the manager told me their standard rate was $90 per night. I would advise calling the hotel direct when looking for a room.

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
DEAR, SRM2K Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Also The Rate is standard room with King bed from $120.+ Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at hotel . Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

The beds were comfortable. The breakfast have a large variety to choose from. Staff very friendLy. Across from train tracks, given ear plugs, but those don't completely shut out train whistle..rooms a good size

Brandi Creel, Guest Services / Front Office at Best Western Nursanickel Hotel, responded to this review
Karen, Thank you for choosing us to stay with we are glad you enjoyed your stay and hope to see you in the future for another well night spent. Thanks for choosing Best Western as your brand of choose when traveling. Sincerely, Brandi Creel Front Desk Manager

Excellent hotel! After staying at a few substandard places on this trip we decided to up our budget. The price wasn't really that much more but the result was well worth it. Friendly efficient staff at check-in and our room was clean and very comfortable. Topping it off was a great breakfast buffet (waffles, eggs, sausage, pastries etc) and the coffee machine made delicious coffee and even hot chocolate just the way you want it! Overall a great experience !

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, 757CCC Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at hotel . Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

This hotel doesn't look like much on the outside but the rooms have been renovated and had new carpet and bedding. It is basic but I would definitely stay there again. We were able to walk to Subway so that was a plus for us!

Brandi Creel, Guest Services / Front Office at Best Western Nursanickel Hotel, responded to this review
Robin B, Thank you so much for taking the time out of your busy schedule to review us. And of course for your most valued business. We are thoroughly thrilled that you stayed with us and we were able to exceed your expectations. Though we are in some rough times, we do work hard to to give each of our guest the best possible service everytime. Thanks again and hope to see you on atrip in the future. Sincerely, Brandi Creel Front Desk Manager

We checked in exhausted and changed into pajamas. I went to use the restroom and found dried excrement on the toilet near the flush handle and hairs on the corner of the bathtub. I figured out that if the cleaning lady had flung the shower curtain open to clean the tub it would have covered both excrement and hairs while she was cleaning--the only way I can explain how this was missed. Also spots of dried something on inside of front door. I cleaned the excrement with spray cologne and TP because I was too exhausted to dress, pack up and leave--as the hotel was full, so no room change. I had trouble with the inet so the desk clerk came over and we figured out it doesn't work with Firefox. I showed her the pictures of the poop, hairs and door. She just looked at me and walked out. If I were her, I would have had the maid in to sanitize the room and knocked off 50% off the bill. Property is right on a busy intersection with lots of big trucks going by and a train track across the street (they have free ear plugs). Rooms and bathrooms are really small. This was one of the more expensive Best Westerns I've stayed at out of maybe 10 so far in the last 12 months and was the worst. If it weren't so expensive (I think it was $132 with tax) and the clerk had handled the situation appropriately, I would have considered staying here again if I absolutely had to. As it is, I would rather sleep in my car at a rest stop.

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. About Your Concern (Train Noise) We do have posted in our all web site as well as posted at desk with the train picture and sign and staff and also try to make aware of guests when check in plus we provide ear plugs free to our registered guests.. . If I can provide any assistance, please don't hesitate to contact me directly at Hotel. Sincerely, Barry Sukha General Manager Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart ,TX 79022 806-244-5637

I thought the sign at the check in desk was a joke. "Ear Plugs Provided For Our Guests"(?) Train tracks across the street were no joke, all night long. $130 a night was too much for a continually disturbed night's "sleep." Never gain!

Brandi Creel, Guest Services / Front Office at Best Western Nursanickel Hotel, responded to this review
Dear L909OZQmarks, Thank you for your business and your review, I just wonder how the hotel gets rated on a city issue. This issue effects the whole town. We also are suggesting feedback of sometime but the trains are irrelevant due to there will never be anything we can do about that, unless all our petitioning that we do everywhere ever has any pull. So if persistence pays off we will have a quiet zone, if not the whistles continues. Sincerely, Brandi Creel Front Desk Manager

I was driving home from Phoenix and thought Albuquerque and Tucumcari were still too far from home during a 16 hour drive, so I thought I'd just keep driving. Highway 54, that cuts through parts of New Mexico, Texas, Oklahoma and then into Kansas(Wichita was my final destination) travels through a lot of small towns with not much in them. I found this was the case as I left Tucumcari and started NE on Highway 54. Not much until I got to Dalhart, Texas. This location was the first I saw and they had a room. I'd been driving for over 11 hours, it was dark and I was tired. The young lady at the desk apologetically said that all they had was 2nd floor rooms. I didn't care, I needed a bed in a room. The AC was cold, the bed was comfortable and warm. The only drawback I saw was the tub/shower was extremely small, but I wasn't spending the night in the tub. I slept well, despite being close to the train tracks, so close, in fact, that the hotel offered ear plugs just in case you needed them. I heard two trains, but that was before I went to sleep, nothing after that. The two I heard didn't seem all the loud. The room was clean and pretty well appointed, two queens were all they had, so one bed was unused. Breakfast was hot and plentiful, eggs, sausage, biscuits and gravy, toast, juice, and more. The only problem I had with this location was the size of the parking lot, there just didn't seem to be enough room. There is a pool, but it is outdoors and had not opened for the season yet. Would I stay here again, most likely, if I ever travel this way again!

Brandi Creel, Guest Services / Front Office at Best Western Nursanickel Hotel, responded to this review
Dear Randy, Thanks for being very descripted and thorough in this review. We appreciate the fact that even though this wasn't your particular spot that you had in mind, but you took it and ran with, and for what it was worth wasn't quite that bad. With this being an older hotel, we do seem to have to work harder. Not a problem. I have an amazing staff that proves their ability to provide the best possible service to each and every guest every day. We appreciate your business and just your classic review. It really can't any better than that. Please don't forget about us and the next time you find yourself in these parts again, stop by we would love to have back. Stay Safe, Brandi Creel

Very well-run hotel with professional and kind staff. Rooms are clean, breakfast was well-stocked and in spite of being in a very busy location, the room was relatively quiet with the only noise coming through (albeit muffled) was the train horn.

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Julie Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is not going to happen at all but now we are reopening the case about Train Noise and According to them they will look into it. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at hotel . Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

From the outside you may not be impressed but the inside was perfect for us! Absolutely no complaints. Super clean! Very comfortable beds! Friendly and helpful staff! Easy check in and check out. Breakfast was hot and delicious. Lots of choices of breakfast items.

Bharat Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, RangerReda Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is not going to happen at all. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at hotel . Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 806-244-5637 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

The Best Western is a nicely maintained older property. Parking is tight if they are full. Notice the container of ear plugs when checking in. That's a hint! I'm not a light sleeper, but I got no sleep due to the train horns and semi trucks braking & taking off. I left the fan on to help deaden the noise, but it wan't enough. I feel badly for the hotel, but I will make a better choice next time when we need to stop in this area.

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Cindy Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. About Your Concern (Train Noise) We do have posted in our all-web site as well posted at desk with the train picture and sign and staff also try to make aware of guests when check in. We (City of Dalhart, Chamber of Commerce and residents of Dalhart) are working together for quite zone for train noise and according to city of Dalhart, it is Not going to happen at all, however we had reopened that Train Noise concern again and they are looking into it. If I can provide any assistance, please don't hesitate to contact me directly at hotel. Sincerely, Barry Sukha General Manager Best Western Nursanickel Hotel 102 Scott Ave. Corner Of Hwy 87/385 & Hwy 54 Dalhart, TX 79022 806-244-5637

Friday Night February 11, 2022: I stopped at BW right after dark to get a single. Lady on duty at front desk was most helpful and I obtained a single quickly and went to my room, got my belongings situated for the night, and went back to the office to take advantage of the computer available for customer use. I sat there checking ballgame scores and results and reading articles like I do at home while numerous travelers stopped in. I couldn't help but notice how professional, yet personable, the lady at the front desk was to each and every visitor who entered the motel during the hour and a half I was in there. She answered question after question, demonstrating grace and patience to all who entered. I have traveled a lot in my life, and her attitude and helpfulness is not something you bump into every day! The lady had relocated from the Austin area to Dalhart - talk about a change! She is an asset to this motel and I wanted to point same out to the owner/manager, who likely already knows this. I highly recommend this BW motel to all and will be back in the future. By the way, the breakfast was very good, sausage, eggs, and biscuits for me May all of your employees be of the same caliber.....

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, gmaxgov Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at hotel . Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave. Corner Of Hwy 87/385 & Hwy 54 Dalhart, TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

The staff went out of their way to help me when first I got stranded there do to weather conditions and had to keep extending my stay and then on the day I was leaving and my vehicle broke down they helped ne get a towing service and gave me a late check out without any problems.

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear,Linda Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® branded hotel is independently owned & operated”

We have stayed with Best Western hotels whenever possible. BW has several levels of how they rate each hotel. The “Plus” seems to indicate above average service and accommodations. I am not a snob when it comes to hotels so when I see BW in the middle of no where I know what to expect. For instance on Route 54 through OK/KS you will find fewer stars awarded those BW. The motels are serviceable. These towns are built along the railroad. Be aware of train whistles.

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Linda Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and looks like it's not going to take place at all. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart, TX 79022 "Each Best Western ® branded hotel is independently owned and operated"

We travel this route frequently and have stayed in other properties in Dalhart. We'll be staying here at BW in the future. Not the easiest location to get into from the street, but worth the effort in comparison to other motels in the area. Room was nice sized, clean, everything worked as expected, and we slept well. Staff at check-in was so professional, friendly and helpful.

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Cyndy Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at hotel . Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

This was our second time staying at this hotel. Both times we had a great stay, clean rooms and excellent service. Breakfast was really good, a variety of a hot breakfast or a cold one. We would definitely stay here again.

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear,Dewar Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart, TX 79022 “Each Best Western® branded hotel is independently owned & operated”

This is not the place for you if you have problems with noise - it's on a very busy highway and also there is a substantial amount of train traffic. It's nicer than it looks from the highway and the breakfast was very good.

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Michael Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We (City of Dalhart , Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart ,it is Not going to happen at all. If I can provide any assistance, please don't hesitate to contact me directly at Hotel. Sincerely, Barry Sukha General Manager Best Western Nursanickel Hotel 102 Scott Ave; Dalhart ,TX 79022

This hotel is well-located for us. It is a basic stay with a good hot breakfast (although we still need to take it back to the room to eat.) I appreciate their attention to safety. I always request a lower level room because there is no elevator.

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Cheryl Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at hotel . Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart, Tx 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

The room was ok, and the beds are comfortable. I just have one grip, clean up the dead flies and fly poop! Really, is it so hard? Disgusting. Makes you wonder what else didn't they clean. You can tell my the pictures that this window sill hasn't been wiped in a long time. Best Western wasn't the best in this case. And bring ear plugs for the train noises.

Brandi Creel, Guest Services / Front Office at Best Western Nursanickel Hotel, responded to this review
Dear LGordonG, I would like to apologize for not exceeding your expectations and hope this is not a deter from the hotel again or any other brand hotels associated with the name. I would like to thank you for your business and most needed feedback. Please in the future let management know so we can address it accordingly as well as create a more pleasant environment for you and your other travelers. Thank you again and I hope you enjoy the rest of your vacation Sincerely, Brandi Creel Front Desk Manager

>>I am currently in room xxx at the hotel. Yes, right now on 09/17/2021. After a 10 hour drive I do not expect to have to kill flies in our room. Two whacked on the toilet seat and promptly flushed. Two I mangled on the sink faucet and whooshed their wiggling bodies down the drain. The remaining two I had to slow down in flight using Cutter's bug repellant so I could expedite their demise. How repulsive. Flies would be expected if I were camping. This is disgusting. And, even as I type another little bugger flew past. Refunding my money is the least I should expect from the NOT Best Western. James …A very unhappy traveler. 2 hours later…..I HAVE NOW KILLED AN ADDITIONAL 3 FLIES…. THEY'RE SO BOLD I EVEN TOOK PICS…. I THINK ONE WAS SNEERING AT ME…..…. AVOID THIS PLACE AT ANY COST……. I WISH I COULD LEAVE BUT IT‘S NOW NEARLY 11PM. I PROBABLY WONT SLEEP A WINK………. WHAT AN AWEFUL PLACE…… Still James and an even more unhappy traveler….. Left at 3:30am. We felt as though things were crawling on us.

Brandi Creel, Guest Services / Front Office at Best Western Nursanickel Hotel, responded to this review
Dear James, I do apologize for not exceeding your expectations. We strive hard to provide the Best customer service we possibly can. I guess you are not familiar with the Texas panhandle. There are always an overabundance of flies this time of year, due to all the dairies, cell barns, feed lots, silos, etc. And there is nothing we can do to prevent this besides continuously making sure the doors close immediate after entrances and exit. But on this specific night you are speaking of, my guest services personnel did call your room along with the other room that also checked in with you and both rooms strated that all was well in those rooms. Also the next morning one of the 2 rooms brought the keys to me after dawn , so there was no way that you checked out at 3:30 am. I can understand your frustration, but I would advise to let the front desk know of any and all occurrences why staying in hotel rooms. This makes them aware of the situation. This also gives them a chance to rectify the situation and make our guests happier than before. We appreciate your business and hope to see you again in the near future. For further questions or concerns please call the hotel directly. Sincerely, Brandi Creel

I found this to be a clean, safe and comfortable place to stay. Not at all fancy, but I don't think anyplace in Dalhart is more than basic. Some reviewer complained about the smell. The entire town smells like cow poop. It's a ranch town. DUH!! And the motel is right on the main highway and the very active railroad is right across the street. And every motel in town is in the same situation. Highway noise was pretty light, with the occasional big rig making a commotion while braking. And there were 2 trains that rolled thru the night I was there, but not a big deal. Overall, if you have to stay in Dalhart this would be the place. Room was very clean, a little worn, but the carpet looked newer. And Tempi, the staffer was super nice and efficient and even called the room to make everything was OK. Can't beat that.

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear Dave Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is not going to happen. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart, TX 79022 “Each Best Western® branded hotel is independently owned & operated”

Despicable service and experience. I know it's a franchise, but Best Wester should take some responsibility - they just lost a customer. I made a booking via hotels.com months ago, used my reward points, and paid in advance for the rest (I have a proof for that, despite the manager claiming otherwise). To my surprise, after a long drive (I arrived at 10.20pm), there was no reservation. They claimed I canceled it (I didn't). It took a completely clueless concierge 40min (!!!) to actually get me a room (that I was charged for again, imagine paying £250 for a nightmare). Then there was an issue with my card (on their system), the manager stepped in and told me he needed to take a photo of my passport and card (!!!). I refused and was told that they need a proof that I am who I say I am! The name on the passport matched the one on the card After all their screw-ups they managed to make the whole experience even worse. I will not let it be, I am raising a complaint with hotels.com and Best Western HQ.

Bharat Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Katrina W Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations (Reservation Got Canceled due to cancellation came thru hotels.com and we did not know you have 2 reservation and 1 already canceled in our system). At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Also , computer was running slow and can not save at that moment and going further so its a technical issue ,because of that you have to wait and anywhere you go . hotel has to make sure get valid ID and Payment ,so therefore we are doing and follow the rules and regulation. Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at Hotel . Sincerely, Best Western Nursanickel Hotel Barry Sukha General Manager 102 Scott Ave; Dalhart, TX 79022 “ Each Best Western branded hotel is independently owned and operated. "

We arrived to a clog toilet. Called the front desk and was told they have a plunger and we'd need to take care of it ourselves. Not okay! This is absolutely disgusting. The lady at the front desk was also placing a dinner order when we arrived, extending the time we had to wait to check in.

Bharat Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Julia I am concerned about the problem (Toilet Clogged) you experienced at our hotel during your recent stay. We will not know until someone tells us. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we're doing right and what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Sincerely, Barry Sukha GM “Each Best Western® branded hotel is independently owned and operated”

This is this is quite a nice hotel even though the outside appearance is a little shabby the room I stayed in was very nice. The check-in was very easy and the young lady who helped me was very professional and thorough. I can't remember her name but I think it started with a T. The shower was great and there were plenty of towels. I heard the very loud train when I was awake but it didn't wake me up during the night. This hotel must be located close to a feedlot or a stockyard because you can definitely smell it. That's not the fault of the hotel and it really didn't bother me. The breakfast was not impressive as you had a few choices but you had to carry it all back to your room. The checkout was really easy because all you had to do was open the curtains and leave the key card in the room. Overall I thought this was a nice place to stay.

Bharat Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear Linda Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha General Manager Best Western Nursanickel Hotel 102 Scott Ave; Dalhart ,TX 79022 806-244-5637 “Each Best Western® branded hotel is independently owned & operated”

Clean room, helpful staff. Because of COVID, I was diverted from Amarillo. As I pulled up, I was a bit concerned. Upon entering the room, I was pleasantly surprised that it was clean and neat. Bathroom is tub with toilet combination. I wish they would swap out the light bulbs in the room (currently bright white — reminds me of a hospital or office) to a soft white would help with ambiance. Beds were comfortable. I did hear train one evening, but it did not wake me. I would stay here again if needed.

Bharat Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® branded hotel is independently owned & operated”

Read the reviews and decided to give it a try. It is an older hotel but it was clean and I thought the rates were reasonable. I know the pool was closed because of Covid but it could use some tidying up to approve the overall appearance of the hotel. Never heard the train!

Bharat Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise for couple of years and now according to city of Dalhart it is NOT going to happen . Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart, TX 79022 “Each Best Western® branded hotel is independently owned & operated”

We enjoyed our stay at this hotel. The beds were comfy, the rooms clean. They even provided some good breakfast options. The staff was very helpful and provided us with some additional essentials during our stay.

Bharat Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Allen TX Group Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 "Each Best Western® Branded hotel is independently owned and operated"

This hotel is small, but had everything needed to be comfortable for an overnight stay. There is a train near, it it didn't bother us in the night. We were given ear plugs in case it did. Very pleased with this hotel and would stay here again.

Bharat Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise for couple of years and now according to city of Dalhart it is NOT going to happen . Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® branded hotel is independently owned & operated”

I have stayed in this hotel more than one night on 2 different occasions in the last 12 months and can't find the words to say just how nice everyone was and the room was nicer and cleaner than resorts I've stayed at in the past. The staff were welcoming and kind and were respectful and agreeable to my personal requests while staying there.

Brandi Creel, Guest Services / Front Office at Best Western Nursanickel Hotel, responded to this review
Dear DonnaD11, Thank you so much for such sweet words its really appreciated. I can tell you its been hard to stay so humble with being as short handed as we are, but the ones I do have are very hard workers and I am proud to have them on my team. We all work very hard and its comforting to know that its still noticed. We appreciate your business, but more importantly as a guest at our home away from home. We are looking forward to seeing you again and be safe. Sincerely, Brandi Creel Front Desk Manager Dalhart, Texas

Cons: Pool is closed due to a broken pump. Breakfast is takeout only. Train is close, frequent, and loud even with fan on high. Pros: Rooms are clean and well equipped with larger mini fridge and microwave. AC works well. No weird smells. Not worth the price, but we were ready to take a break from driving.

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Practical Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group's We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Pool is Closed due to Covid-19 not for Broken pump and shortage of staff still we try to maintain most of it. If I can be of assistance in the future, please don't hesitate to contact me at 18062445637. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe, Barry Sukha GM Best Western Nursanickel Hotel

We stayed here on our anniversary trip just passing through. When I booked this room however I was unaware of the train tracks right across the street. This did call for a very unpleasant night after working and the. Starting our trip. The bedding was not the cleanest but the bed itself was comfortable. The staff was friendly and nice as well!

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Isaac First of all we apologize for any inconvenience to you during your recent stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise for couple of years and now according to city of Dalhart it is NOT going to happen Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart, TX 79022 “Each Best Western® branded hotel is independently owned & operated”

Though this hotel may not be a 5 star, it was perfect for our needs. My family traveled from Oklahoma to Colorado and enjoyed our stay so much we planned the trip to stay at the Nurseanickle on the way back home. The rooms were clean and fit our basic needs. But the staff, specifically Tempi, made the stay delightful. It was refreshing to be greeted by someone happy and positive. She's really the reason we came back through. Thank you Tempi for a great stay. And thank you for introducing the license pull tab! We'll be back through in September and hope to see you then.

Brandi Creel, Guest Services / Front Office at Best Western Nursanickel Hotel, responded to this review
Dear Tweety Frog, I would like to thank you for your business and for taking the time to rate us and review us. We suggest this from all guests, for this is the only way we know how to implement changes in favor of what our guests want and need. We are looking forward to seeing you on your way home. If you have further questions or concerns please feel free to contact the hotel directly. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas

Tempilee I think is what her name tag said but she is absolutely awesome and very helpful with anything and everything you need with your stay at the best western and will make sure it is as best as she can make it for you very friendly and professional and guaranteed to have you come out of there laughing

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear Pedroza Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha General Manager Best Western Nursanickel Hotel 102 Scott Ave; Dalhart ,TX 79022 806-244-5637 “Each Best Western® branded hotel is independently owned & operated”

Dalhart is not a town to expect many lodging options. I selected this hotel because they had the best overall reviews + ratings. It's hard to maintain an older property. The management is dedicated to keep everything up to the best possible standards. My room was exceptionally clean, everything was working and the beds were comfortable. My family and I had a great night's sleep. Don't expect a big breakfast due to COVID-19, but there were sufficient continental options. However, the highlight of our stay was a welcoming and thoughtful representative named Tempe who checked us in. Her attitude and demeanor were as nice as I have ever encountered and I would stay here again as a result! The room was a bit pricey, especially with a dog, but I wouldn't risk staying elsewhere! (Also, ask where the XIT Steakhouse is. You couldn't find a better meal in North Texas!)

Brandi Creel, Guest Services / Front Office at Best Western Nursanickel Hotel, responded to this review
Dear David S, This may sound very off, but I have to agree with you. I have worked very hard to find a group of individuals who work just as hard if not than I do on a daily basis. I cherish my staff and though we are short staffed continuously, those who are here and have been here take pride in what we do and as a team we are able to pull it all together daily. Ms. Tempi is the newest diamond to our crown and has continued to outshine us unexpectedly all the time. As you hear special Gems are rare and I think I have pulled them all from this area, and am touched by them aswell as hoiw much impact they all make on our guests. so this is more appreciated than your business. We love taking care of our guests and we hope to see you again on your next go around. Thanks Again, Brandi Creel

This was supposed to be a non-smoking room, but it smelled like it might have been a "smoking room" the night before - so terrible smell. Facility is very close to the RailRoad Crossing for a major intersection - to the blaring signal horn is very loud for every train - it did seem to stop about 11:30 pm until 5:00 am - I needed to be on the road early - so I just used it as a "wake up call" Internet speed was very slow Room was clean (other than the cigarette smell" and full breakfast was available and tasty - easy carry out food.

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Jeanetha First of all we apologies for inconvenience to you. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise for couple of years and now according to city of Dalhart it is NOT going to happen .We do Provide ear plugs to our guests upon request and we always try to make aware of our guest(s) up on check in. About the Smoke it may be traveled from downstairs Smoking room and we thinking about that we can change Smoking room upstairs . Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® branded hotel is independently owned & operated”

the front desk was very nice and helpful. Beware very close to railroad crossing but they did offer earplugs. clean non smoking rooms. strange that the 2 restaurants we wanted to try (a Chinese and a BBQ) were both closed on a Saturday? oh well we had a decent dinner at a closely chicken place

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Ric Friend Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's not going to take place at all. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart, TX 79022 "Each Best Western ® branded hotel is independently owned and operated"

We were glad to have a choice of waffle and/or eggs, sausage, and biscuit to plate in the breakfast room and eat in our room. I appreciate that the hotel has returned amenities while continuing to keep safety guidelines.

Brandi Creel, Guest Services / Front Office at Best Western Nursanickel Hotel, responded to this review
Dear Cheryl M, We appreciate you for your business and for an understanding guest, that has the same safety concerns as we do. This world pandemic hit us all hard, some harder than others. But millions among millions lives were taken without warning. The hotel itself hadn't experienced it like other businesses but there were a couple individual, personal issues we were here. For this alone we will continue to be safe. This thing is here to stay so we have to learn to live with the knowledge of knowing such. We provide safety standards presented by CDC and we do this for the safety of our guests and staff. We appreciate your understanding and hope to see you on your next trip through. Stay Safe, Brandi Creel Best Western Nursanickel Hotel Dalhart, Texas

The room was very clean we asked for a 1st fl because we was traveling with our dog an we we've very happy that they accommodated us on short notice we would recommend this hotel even the lady at the front desk was very professional

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear Jacques, Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group's We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 18062445637. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe, Barry Sukha GM Best Western Nursanickel Hotel

We had a nice stay at this place. The lady at the counter was friendly and offered us some earplugs because the train tracks are right behind the hotel. We declined the earplugs and we only heard one train the entire time we were there. It is a bit older building but it was very clean. Also, the pet deposit was only $15! Bonus!

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear , Durant, Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group's We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 18062445637. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe, Barry Sukha GM Best Western Nursanickel Hotel

This hotel was clean and accomodating. My usual points of concern are the TV, and bathroom. The TV was easy to figure out even the closed captioning that is necessary for me. The bathroom was clean, but small due to the in-room Jet tub.

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear Mike & Debra Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® branded hotel is independently owned & operated”

Hard to believe in this modern era, but the clerk gave my reserved and paid for room to someone else- and no rooms left for my family except a smoking room. The manager doesn't answer the phone, and all I can say is FIND SOMEWHERE ELSE TO STAY.

Brandi Creel, Guest Services / Front Office at Best Western Nursanickel Hotel, responded to this review
Dear Denise, I do apologize for any inconvenience this may have caused you, but in our defense it wasn't the hotel who made the mistake. I am not sure how many rooms you reserved to begin with but we only received 1 reservation from Best Western Reservations, therefor when you came to check in we had the one reservation accounted for. At this point you added 2 more rooms, not sure if it was because we only had king rooms left that you added 2 rooms or was that how it was originally or so you thought. My employee did what she could by accommodating you with the only rooms left. I understand this is frustrating and hard to fathom, but we did what we could at that point. I am so very sorry that you experienced this and hope that you are able to get this reconciled through Best Western. Again we are very sorry and hope you continue to stay with Best Western during your travels. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel

We had not planned to stop but it was getting late. They welcomed us with no problem. The room was clean and fresh (like a Best Western should be) but to my great surprise, the bed was great. We slept like babies and were up the next morning with bells on for breakfast and on with the drive.

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear I would like to thank you for your business and your feedback. Just setting aside time to get on line and do this is a tremendous help and comfort that we receive. Regardless of the feedback it gives us what we need to know to implement improvements we need to better exceed the expectations of our guests while providing superior service to all. Any other thoughts or ideas please them our way @ (806) 244-5637. Sincerely, Barry Sukha GM Best Western Nursanickel Hotel Dalhart, Texas "Each Best Western® branded hotel is independently owned and operated"

Not Covid safe and I don't recommend it if that is important to you. Read below. The hotel is fine enough for a brief stop, the room seemed newly updated and the fridge, microwave, and television worked well. The bed was comfortable. Coffee machine in lobby is great. You could hear people in other rooms and outside so definitely use those earplugs they provide. The biggest concern however and one that will absolutely 100% not bring us back here again, is the lack of mask wearing by staff, incorrect mask wearing, and what appeared to be a flippant response about feedback regarding masks. Per signs on the door and local rules, masks are required in the lobby. When I checked in there were two unmasked workers/contractors in the small lobby working with the manager to fix something. No concern for guests and check in was slow so had to hang In there with these folks. Manager's mask hanging half off his face with nose exposed both days I saw him. Empty hand sanitizer station. In the morning, staff cleaning rooms were without masks too. Manager said it's because they get sweaty but seemed to be unconcerned with this feedback. Maskless cleaning people's health is put at risk too with this behavior. Disappointing, won't be back here nor a Best Western as it was so lax. Didn't feel safe and I would not trust any of their protocols based on this experience.

Bharat Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear I do apologize and you are completely correct concerning this. I personally have become obsessed with Covid-19, yet I too have been slacking in this area. But All My employees has antibody so they are not contagious , I was going to say a lot of things in my employees behalf, but all of that doesn't measure you to the number of cases and then deaths. Making us and others look as if ones life is less important, not thinking about your own physical health as well. I do appreciate you bringing this to my attention so, We as a whole can realize the dangers as well as the concerns that it brings. I am not going to try and convince or justify this to you. I will say I will address this appropriately to my staff and promise to change our behavior regarding this here. I apologize once again, and hope that if you ever come through this area again. Please feel free to stop and check on us. You might be surprised of the outcome. Also we do spray (Disinfectant spray) in room after cleaning room and also housekeeper use chemical that kills Corona virus as well. Stay Safe, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas

The room was OK for one night. However, it is an extremely noisy place - sirens, trains, car horns and the bed was very, very uncomfortable. The breakfast in a bag was full of sugary items. We were so happy our stay was only the one night! Would not recommend.

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear susan k, Though we appreciate your business Im kind of confused on why the sirens, horns and trains have anything to do with the hotel itself. Those things mentioned were not here they were in the city itself, which means it would have been heard anywhere throughout the city. This is a very busy place for we sit on 2 of the busiest traveling highways in the US. Thats what makes this town very high demand and in need of 15 hotels I guess. As far as the beds being uncomfortable, I can apologize and again they are 2 years old and there is no way we will ever be able to get approval from every guest. Not sure what went on with the grab and goes. They should contain 1 or 2 fresh fruit a muffin or pastry of some kind and a granola bar or other item. We also have yogurt and apple or orange juice and coffee and oatmeal . This pandemic has put a real damper on everything and we are following CDC safety requirements in maintaining a safe and healthy environment for our guests and employees. I do apologize for not exceeding your expectations and hope you continue staying with the brand beyond us here. If you have further questions feel free to contact the hotel. Sincerely, Brandi Creel Front Desk Supervisor

Check-in was easy, and we were assigned an upstairs room, based on my request. The stairs are quite steep, and our room was a ways down the outdoors hallway. The room was very clean and comfortable. We particularly liked the four smaller pillows on each queen bed. We used the microwave for one of our dinner sandwiches (we brought food with us), and it worked very well. The fridge was a bit colder than I realized, so our breakfast orange slices were almost frozen, but that was because I turned the temperature dial in the wrong direction. With my husband's sound machine and the heating unit, we really did not hear the nearby trains. We were given earplugs upon check-in. The single cup coffee maker worked okay, and I found they have a good coffee maker in the lobby. They offered grab and go breakfasts that were quite generous. If we ever stay in Dalhart again, we would definitely choose this Best Western hotel.

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Cheryl Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise for couple of years and now according to city of Dalhart it is NOT going to happen . Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® branded hotel is independently owned & operated”

We stayed two nights the first week in October. It was a great base as we visited several other nearby states. Staff was great. Grab and go breakfast was good. Fabulous coffee dispenser. There is a choice of brew or . Train noise did not bother me, plus we were given ear plugs at the front desk. The room was clean and quiet and well organized. My biggest complaint was the parking. We think we were there at the beginning of hunting season. The trucks in the lot were oversized and took up a lot of room. It was very difficult for us to park and get in and out. Even during covid, it was a reasonably pleasant place to stay.

Brandi Creel, Guest Services / Front Office at Best Western Nursanickel Hotel, responded to this review
Dear ahhslaurie, Thank you very much for taking the time to review us. AS you already know it has been a crazy year and thats minimal. As we experience most of our first national disaster with the pandemic that has swept our nation right out from under us. But also business for us has been non stop. We got busy earlier and are continuing to stay busy late in the year. Not boasting because there were so many people who didnt have this experience as we did. So yes the parking can become a problem especially wen we have been full nearly every night. At this point there is nothing we can do, for this town has and is still growing so rapidly that there is no where around us that we can buy and add additional parking. So for all the travelers beware this is very busy little town and not looking to change any time soon. We are glad you enjoyed your stay and found shelter here with us. We would love to have you on your next go around. If you have further suggestions or feedback please feel free to share. Through these is how we decide what changes to look in to in hopes to implement changes that are based on what our guests say. Sincerely Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas

There are few options but the Best Western is hands down the best place to stay. Customer service is great, pool is outstanding, and you can tell they value their customers. Only complaint is the train noise from across the street, but you will have that with almost all hotels in town.

Bharat Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise for couple of years and now according to city of Dalhart it is NOT going to happen . Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® branded hotel is independently owned & operated”

The staff is always pleasant- the overnight people are who I see most though. That isnt even the best part-these beds and pillows are a dream. Its across the street from railroad tracks and the train going through has NEVER woken me up. Breakfast used to be on point and amazing but its the covid-19 so you can get a pastry in a bag if you want, nothing else. Which is disappointing. I always check in and out with ease and would recommend this hotel to everyone!

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® branded hotel is independently owned & operated”

Travelling through and needed a place to get a few hours sleep. Room was way over priced. Thin walls and was woken up by every train passing through. Front desk suggested ear plugs. They weren't kidding. Felt like My Cousin Vinny. Need a place to stay? Push on to Clayton or Dumas. Will not be stopping in Dalhart again.

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Coker DJ Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is NOT going happen . Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® branded hotel is independently owned & operated”

We were very pleased with the cleaning protocols this hotel advertised. Traveling in a pandemic was stressful enough and knowing someone had gone the extra mile to make the place sanitary (even if you were going to Lysol the place anyway) gave us peace of mind. The room was not the biggest but was adequate. The bathroom, however, was the smallest I had ever seen--even by big city standards. Beds were very comfortable as were the pillows. We were concerned by the train noise comments left by several other reviewers. I slept through every one of them, but my wife did not. They give you ear plugs at check in so they are aware of the problem. Not a lot can be done about it. The parking lot was a little tight but manageable. Easy drive to restaurants and shopping. A breakfast to go was provided.

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear WV FamilyYour business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is not going to happen. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® branded hotel is independently owned & operated”

Made a reservation on line stating we wanted ground floor/and dog accommodations. Seems like they don't check their online bookings all that well. They were surprised we had dog, but it is pet friendly as stated. We did not get out first floor room though. Really noisy between trains blowing there crossing warnings, motorcycle revving and traffic noise in general. Rooms were very clean

Barry Sukha, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear Joan Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is Not going to happen. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® branded hotel is independently owned & operated”

We were traveling through this area when the Panhandle was having a bad spike of Covid19. We were concerned about our accommodations in this situation, so were relieved to see this hotel's use of virus-killing technology and made a reservation. This is an older motel (back in the style of exterior corridors) but the rooms (at least the one we were in) was very nicely cleaned, undated and well maintained: clean grout in bathroom , carpet unstained, everything painted. Also, the bedding was surprisingly nice for this type of hotel, the AC worked well/quietly, and the walls seemed to block any neighboring noise. The check-in clerk gave us a sanitized TV remote in a sterilized bag, and breakfast was a "grab-and-go" bag with fruit, yogurt and a packaged danish. The outside corridors make it easier to avoid other people, elevators or narrow halls, and also mean fewer door knobs to touch. The only thing that was inconsistent with this otherwise covid-safe hotel is that the clerks didn't wear masks or have a plastic barrier at their station. Even so, I would stay here again if in the area.

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Inkmom, During these strange times that are overwhelming our normal life styles, we do take extra precautions to avoid any contact that can first be dangerous to our employees and our guests. Besides the housekeepers daily routine of sanitizing, disinfecting and cleaning. Each other employee has the same job to do as well. We can guarantee that every room, office and public areas are thoroughly disinfected and cleaned daily. Our executive order did not mandate gloves or masks at work. Due to this we can not make an employee do such unless it has been posted to be part of our uniforms. This is not going to happen so unfortunately we can provide these items, recommend them, but we can not force upon any employee. We do appreciate the rating s and reviews and are glad we were able to exceed your expectations. With this we hope to see you again in the future and promise to keep providing superior service to all. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas

When we pulled into the hotel, couldn't believe it was the same place as in the photos. Much smaller than I expected. The surrounding area left much to be desired. On the bright side, the room was clean and Hina at the front desk was very nice.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
I would first like to say thank you for you kind , yet very strait forward response. We appreciate any and all feedback. This allows us to implement improvements or make changes where needed. locals don't take kindly to those who talk down upon them. Me on the other hand its fine with me whichever. I would also like to say thank you for choosing us as your place to stay, and hopefully we will see you again in the future. Your business is very important to us so if there are any suggestions that you feel might help us, then please let us hear it. Again thank you and if you have any further questions , please feel free to contact me directly @ (806) 244-5637. Sincerely, Barry Sukha GM Best Western Nursanickel Hotel Dalhart, Texas 79022 " Each Best Western branded hotel is individually owned and operated."

Stay here recently one night on the way home..rooms are modern ,nicely appointed and staff are very pleasant.overall a very nice place to stay.with a reasonable price...convenient to several restaurants also a plus

Resort61106816979, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Jack Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 "Each Best Western® Branded hotel is independently owned and operated"

This motel was very clean and the outside area was very clean. The bed was comfortable. This motel is old and the breakfast was just average. The staff was very courteous. The office and breakfast was a separate building from the rooms as is the case in older motels.We could back our vehicle right up to our door to load and unload which was convenient.

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Nancy D, Thank you for your business and we appreciate your feedback. You are correct this HOTEL was built in 1977 but everything you see has been upgraded up completely re done within the last 4 years. We do work very hard to keep in clean and renewed and I am glad you noticed as well. I hope it was favorable enough to stop again in the future we are looking forward to seeing you again. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas

Best Western Dalhart is MY favorite place to stay when traveling from California to Oklahoma. It is a great little town. VERY hospitable and friendly!! The Food is unBEATABLE!! Great range of food. The Xit10 is an UNFORGETTABLE Steak House. The Golf Course has a great Sports Bar. Atmosphere in both places is down homey and VERY comfortable!!

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear rakallenberger, Thank you for continuing your stays with us on your trips through. We enjoy having you as a guest and welcome you to keep coming back. We will be here can't wait to see you next round. Thanks Again, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas

We stayed here on our way through town and it was very clean and the staff was friendly. Breakfast area was a little small though. Overall, this hotel was nice enough and we would stay here again. Xxxxx

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Linzg77, Thank you for choosing us to stay with. This little town is built on so much history, but without it, there is not much here but the business of the travelers. We are set on 2 of the busiest traveling highways in the Us and lucky for this town. That's by all means what keeps it alive. We work hard at our job and appreciate any and all feedback we get from our guests. This ables us to implement improvements where needed based on your opinions. We appreciate the business and hope to see you in the future. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas

We chose Best Western Nursanickel as a resting place between the DFW area and Denver when we drove up to see our son. They are pet friendly, the front desk staff were friendly and helpful, and the breakfast offered was above average. There is a nearby train, but other than that, it's a quiet, clean place to stay. They do offer ear plugs at the front desk, but the train didn't bother us at all.

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear 547 corat, We are pleased to hear that you chose us to stay with. Though this is an older property we take pride in our work and I can say I have an exceptional staff who all works hard. We would love to see you again on your next trip, sure there will be a few. If you have any further questions or want to leave us some feed]back or suggestions feel free to call me directly at the hotel @ (806)244-5637. Until next time, have very wonderful holidays and a blessed New Year. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas " Each Best Western branded hotel is independently owned and operated."

Modern, renovated rooms. Well above quality typical at this price. Like motel meets Westin. Helpful staff. Above average breakfast too with real eggs and an espresso machine. I'd definitely return here.

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Christian, Thank you for your review and rating. We love to hear from our guest and it allows us to knows your wants, needs, likes, and dislikes. This will help us decide what changes we need to implement first if any at all. Please come back and see us again we are happy to serve you. If you have any questions please feel free to call the hotel directly at (806) 244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas "Each Best Western branded hotel is independently owned and operated."

The reviews looked good, but it is only an okay hotel with good service. The room was clean, but the breakfast was far from tasty. Just okay. Be aware that if you don't want to be lulled to sleep by the sound of a train, this may not be a good hotel for you. Many of the hotels in town are close to the train tracks.

BrandiC379, Manager at Best Western Nursanickel Hotel, responded to this review
Dear Pamela, I do apologize that we could not exceed your expectations. We are a hard working team and as you know everyone has different likes and dislikes not only in this business but everywhere, and we are aware of this. As far as the train its part of the history of this town and there is no getting away from it here or any place you may stop along the way for atleast the next 100 miles in any direction. I can say that we have partnered with other local businesses in the area and have petitioned the city for a bill to pass for a quiet zone. We have yet to succeed but continue trying. Maybe one day our persistence will pay off. We always encourage feedback or suggestions regarding your stay to help us implement improvements as well. We do appreciate your business and hope next time your in our area you reconsider and you may be surprised. For further questions and concerns, please feel free to contact me at the hotels direct line (806) 244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas

Just passing through and after a long day, stayed at this fine hotel. The staff was very friendly and I will come back again. It was very reasonably priced and exceptionally well worth it. I really appreciate this type of business.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear Timrhon Let me start off by thanking you for choosing us. Your business is important to us and we take pride in what we do. We take all feedback from guest to improve each stay depending on the likes, dislikes, wants and needs. This is how we offer superior excellence while exceeding the expectations of each of our guests. We appreciate you taking the time to rate and reiew us and we look forward to seeing you again on your next travels. If you have any further questions or concerns please feel free to contact mew directly at (806) 244-5637. Sincerely, Barry Sukha GM Best Western Nursanickel Dalhart, Texas "Each Best Western® Branded Hotel is independently owned and operated"

Real quick check in and express check out. No problems with the room. Would recommend. The TV was the only issue we had. It would freeze up sometimes. The cleanliness of room was awesome. The location was convenient.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear Thomas C Let me start off by thanking you for choosing us. Your business is important to us and we take pride in what we do. We take all feedback from guest to improve each stay depending on the likes, dislikes, wants and needs. This is how we offer superior excellence while exceeding the expectations of each of our guests. We appreciate you taking the time to rate and reiew us and we look forward to seeing you again on your next travels. If you have any further questions or concerns please feel free to contact mew directly at (806) 244-5637. Sincerely, Barry Sukha GM Best Western Nursanickel Dalhart, Texas

All Good! they warn ya about the Train that come through a lot even offer ya ear plugs! Yes the train comes through but I only heard it twice during the night and we had a nice upstairs King bed room on end next to the highway and the train tracks across the street. Never heard the road noise but did hear the train horn twice. One time I guess depends on conductors laid on he horn and that one woke me up. Thought it was in the room with us! HA! Ha. It was all good! The hot breakfast for a small place was great and they had these Madeleines (cake/cookie item ) they were awesome. This is older BW with no elevators and all doors open to walkway outside. This place was busy. We were lucky to get a room. It requires planning since there are stairs to 2nd floor we just used our smallest suitcase for an overnight and worked fine.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Hallsburg Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® branded hotel is independently owned & operated”

Reminded me of 1968. We were NOT bothered by train noise. Staff was very courteous and helpful. Everything in the room worked as expected. Hot breakfast was more than adequate. We would gladly stay here again.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear Ed A Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at Hotel. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 806-244-5637 “Each Best Western® branded hotel is independently owned & operated”

Rooms were clean. Pool was the nicest and cleanest pool we saw anywhere on a weeklong trip. Breakfast was well-stocked. There is a train nearby but they offered earplugs. Honestly we didn't need them, train didn't bother us!

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear Aemoore, I would like to thank you for your business and your feedback. Just setting aside time to get on line and do this is a tremendous help and comfort that we receive. Regardless of the feedback it gives us what we need to know to implement improvements we need to better exceed the expectations of our guests while providing superior service to all. Any other thoughts or ideas please them our way @ (806) 244-5637. Sincerely, Barry Sukha GM Best Western Nursanickel Hotel Dalhart, Texas "Each Best Western® hotel is independently owned and operated"

Greeted by a very pleasant receptionist. Room and amenities were very comfortable. May have been in doubt when first arriving, from the exterior, but I was pleasantly surprised by the well manager interior of all the property and the friendly staff. I would absolutely stay here again and recommend to others.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear; Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® branded hotel is independently owned & operated”

I stay here regularly, Brandi the manager goes over and beyond for customer service. The rest of the staff needs a big pat on the back for all they do. The rooms are always clean and the water is HOT. Will definitely be back!

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear We appreciate your business and would like to thank you greatly for taking the time out of your busy schedule to go online and rate us and review us. We have a great staff and each of us work hard and appreciate all the feedback we can get. This is important for our improvement and your stay. Thanks again, hope to see you again in the future and please feel free to call me directly if you have any further questions or concerns. That direct number is (806)244-5637. Sincerely, Barry Sukha GM Best Western Nursanickel Hotel Dalhart, Texas " Each Best Western branded hotel is individually owned and operated. "

I stay here monthly and it's always great service, friendly staff, perfect location for quick convenience, and a comfortable, clean room. The staff and management are always very helpful and accommodating.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® branded hotel is independently owned & operated”

Was a little afraid of using a "Best Western" as you just dont always know what you will get. Dalhart is also a small isolated town. But it is actually fine. The rooms are redone, but do have the original footprint. The bathroom was very small. Toiletries are nice, towels fluffy and thick, flat screen TV and mini fridge/microwave, all very nice. Its not hard to tell that a lot of effort has gone into improving the guests experience. Room decor is pleasant and modern. The young lady at reception was quick and sharp as a tack. Just wish I could crack a window for a little fresh air!

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Sandra J, Thank you for the review and rating. We really appreciate and look forward to all feedback in hopes to implementing improvements based on want guests like, dislike, want, and need. This is an older exterior entrance hotel but we all take pride in our job and what we do. We work hard to continue bringing you back, Superior service to all guests. Thanks again and if you have any further questions please feel free to contact me directly at the hotel. Sincerely, Brandi Creel Director of Sales Best Western Nursanickel Hotel Dalhart, Texas " Each Best Western branded hotel is independently owned and operated."

I asked for a nonsmoking room, I got one that smelled like deodorizer used to mask the smell of cigarette smoke. The room didn't come with a curtain for the shower. Very disappointed for a 94 dollar room. The ladies at the desk were very pleasant.

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear BenjaminB, I would like to apologize for any inconvenience during your stay and no justification provided for this. Only one question is why wouldn't you call the front desk if you were this unhappy about the room. Of course the rooms come with shower curtains, this room was being washed and obviously later forgotten about. It is never ok to stay where you aren't comfortable. FYI always let the front desk know how you feel while traveling. This way it gives them the opportunity to make it right and therefore you are not obligated to stay somewhere in which you do not like. if the front desk does nothing ask to speak to the manager if one is not available immediately one should get ahold of you promptly. Again I do apologize for this and hope your future stays with Best Western are more distinguished and comfortable than it was here for you. If you have further questions please feel free to contact me directly at (806)244-5637. Sincerely, Brandi Creel Director of Sales Best Western Nursanickel Hotel Dalhart, Texas " Each Best Western branded hotel is independently owned and operated. "

Dalhart main area is next to the train tracks, and this hotel is right there too. Lots of train noise, really hard to sleep. Went to a great BBQ place on the edge of town, big and new and the food was great, anyone can tell you the name and directions. Seemed like it belonged in a big city entertainment area. Hotel was nothing special but the staff was nice. Would not stay there again

hayb1, Manager at Best Western Nursanickel Hotel, responded to this review
Dear Edmond Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® branded hotel is independently owned & operated”

I have stayed at Nurseanickel every summer since I can't remember when— 1999 I think. It must deliver or I wouldn't still be using it. Therefore I highly recommend it as it, although old, is well maintained, up to date, and the breakfast is perfect (except for the vending machine coffee pot. Slow and inaccurate!)

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Tomdam, Thanks again for your long term business friendship kind of relationship. to me that's what its like when you begin to have a relationship for a long period with someone and we do appreciate this one as well. Thanks for choosing us 20 years ago and again today. We forget how close we begin to get with some of our guests that the smile on my face when they walk in just knowing you will be greeted with a return smile as well filled with pure genuine gratitude. This is why I keep coming back. We appreciate you and your family every time you walk in this door. If you have further question feel free to call the hotel directly and there is always someone there ready and willing to help you out. Sincerely, Brandi Creel Director of Sales Best Western Nursanickel Hotel Dalhart, Texas

Traffic, car and train, noise made it difficult to sleep thru the night. Should have known it was going to be really when they suggested we take some ear plugs...after the transaction was already complete!

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear rebeccaj, I want to thank you for your business and taking the time to go online and review and rate us. Let me say I completely agree with you on the busy highway and constant train whistle. Though I have pretty much gotten use to that sound there is still a few whistles that seem to never stop. With me saying that I would like you to know that going on 6 years now we have petitioned The City, on passing a bill for a quiet zone. All 6 years they have denied us, and only our persistence is what may one day allow that bill to pass. Now that we are both on the same page with this, what I don't understand is when people are writing reviews on a certain place or product how does something out of their control affect the ratings of that place or product? We do our part in petitioning The City and providing earplugs to all of our guests. This rating should be about the hotel not the city . If that was the case you might as well do a review on every business in this town stating this, not pin pointing one area. We cant change any of the things you spoke upon in this review accept 1. All of my employees know to tell all guests about the train noise before doing a transaction. I also know we all make mistakes, and for this I can personally apologize for my staff who made that mistake. But without knowing this at time of check in there is no way for me to reconcile the situation other than address it appropriately with in our staff. If you have further questions, concerns, or comments feel free to contact me directly at the hotel, I would be happy to help you with those issues. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas " Each Best Western branded hotel is individually owned and operated."

Room was clean and comfortable, just fine for a mid travel stay. I would use this hotel again. Be aware that Dalhart, Texas has a lot of rail traffic so there are trains all the time. If you are a light sleeper beware. They give out earplugs at the desk and ar not hiding anything. That's just part of being in this town, regardless of hotel.

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear George S, I would first like to say thank you for you kind , yet very strait forward response. We appreciate any and all feedback. This allows us to implement improvements or make changes where needed. The train on the other hand, it might have a lil more say so than I around these parts. This town was made around these tracks and locals don't take kindly to those who talk down upon them. Me on the other hand its fine with me whichever. I would also like to say thank you for choosing us as your place to stay, and hopefully we will see you again in the future. Your business is very important to us so if there are any suggestions that you feel might help us, then please let us hear it. Again thank you and if you have any further questions , please feel free to contact me directly @ (806) 244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas " Each Best Western branded hotel is individually owned and operated."

This was a 5 Star experience! I think this was an older property now remodeled from top to bottom and done so well that it's almist impossible to tell old from new. Cudos to the craftsmen and owners! Top quality motel!

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Inspire, We would like to thank you for taking the time to go online and share your experience while staying with us. We also would like to thank you for your business and welcome you back anytime you are passing through. We take pride in our work here and we strive on making each of our guest stay as comfortable as possible. We work to exceed your expectations while offering superior service to all. Please feel free to send us any feedback or suggestions about your stay, or what you thin k we could do to make it better. If you have any further questions please feel free to contact the hotel directly and someone is always there ready to assist you. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas

This hotel is much nicer looking and updated compared to others in Dalhart. The breakfast selection is large, but the hot food is below par - the 2 kinds of sausages are funky. One is spongy and the others taste like tiny hot dogs. The room was clean, didn't smell of mold or smoke and temp was good. Staff was friendly. No one slept good as we struggled with the earplugs needed (given at the desk) for the train. But there is a need for some noise insulation in the walls and better windows. We heard everything in the room next to us and outside our windows -cars, doors shutting, conversations felt like they were right in front of our window. I'm going to try 2nd floor next time.

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Vacation32244727142, As in the last review there are a lot of indifferences as fr as breakfast and pricing due to the fact that spring break will be taking over the whole month, the whole town rates have sky rocketed. The little pricier rooms due to our high demand little spot here just increased even more, but they sell themselves. We do appreciate all the feedback and any suggestions than you think may help us implement improvements in this industry and for our guests too of course. I am hoping your next stay becomes a better one and maybe we might even earn ourselves a new and very loyal guest. Thanks again looking forwards to seeing you again in a coup;e weeks please contact the hotel directly if you have further questions or concerns. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas "Each Best Western branded hotel is individually owned and operated."

We stay here every time we have business in Dalhart. The ladies at the front desk are always friendly and very helpful. They seem to know us when we check in which makes it nice. The rooms are clean and neat and the rates are reasonable. We will be back.

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear thewerks, We remember all of our guests, whether good bad or indifferent for the most post. Then again guests like yourself are the ones that remind us why we love our job. We appreciate the continuous business and time spent to go online and rate and review us. We are looking forward to seeing you on your next trip and like always if there is absolutely anything we can do for you, or anyway you think we can make your stay better please share that with us @ (806)244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas " Each Best Western branded hotel is individually owned and operated. "

We stayed one night as we were traveling through the area. From the check in, to the breakfast and then the check out, all the people we dealt with were very pleasant. Breakfast was hot and tasty. We were given a room on the bottom floor because my husband was having trouble with his knees at the same price as the king room that was on the upper floor. They work hard to help you out!

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Cathryn, Thank you for taking the time to rate and review us. We love what we do here and take much pride in making our guests happy and comfortable during there travels. Please if there is anything else we can change fix etc. we are always up for suggestions. We are pleased to have had you stay with us and able for us to provide superior service. Please join us here any time your passing through we would love to have you. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas

Older style motel that has recently been redone. The bath and toilet are smaller than in more recently build motels, but they were very serviceable. Otherwise the room was up to the standards of recently built establishments, with parking available a the door to the room, which is unusual in more modern construction. Excellent breakfast.

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Vacation55029570047, I would like to thank you for your very friendly review and ratings. We work very hard here and are proud of what we do. Though this is the holiday season and the weather was un cooperative and we are very short staffed, we still make the best of the situation. We do try to provide superior service to all our gust while exceeding their expectations. Not always is this possible for whatever reason, but we will make sure if our guests need anything within our abilities we try and make it happen. We appreciate you and each of our guests for your business and loyalty to the brand itself. Please contact us if you have any questions or suggestions you would like to share with us. We are always open to new ideas and our guests are the ones that make us what we are so yes your opinions do matter. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas " Each Best Western branded hotel is individually owned and operated. "

We travel with 3 dogs and this is our favorite motel when we have the pups with us. They have a well lit and spacious pet area, provide bags and a trash can. The motel has exterior access doors which makes it much easier to take the dogs out. The rooms are super clean and comfortable and include all the amenities, shampoo, conditioner, lotion, makeup removal pad, etc. They also had 4 fluffy bath towels plus hand and face towels. The breakfast bar has numerous choices and everything was fresh. We have stayed here numerous times and have always been pleased with the facility.

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear ItalySandy, I would like to start off by saying thank you for your feedback and of course for your business. We use all feedback to implement improvements and appreciate any suggestions given as well. We are glad you have chosen us to stay with and hope to always provide you with superior customer service while exceeding the expectations of all our guests who stay here as well. We work hard and take pride of our job, our property, and the satisfaction of our guests. We hope to see you again during your travels and hope you can continue to use Best Western as your go to. If you have further questions or concerns please feel free to contact myself or any front desk associate, anyone of us can help you or send you in the right direction to someone who can. The hotels direct number is (806) 244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas " Each Best Western branded hotel is individually owned and operated. "

Check in was a nightmare! Room was ok but could have been cleaner. Towels sucked and need replaced! Plenty of hot water though. Breakfast sucked and there was flies. Flies in the middle of winter?? Wouldn't have stayed here but we got caught in the middle of a snow storm out of nowhere. I feel like they took advantage of this BIG time!

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Hiswifetheirmother, I would like to start by thanking you for stopping in and staying with us. I would like to apologize for not exceeding your expectations. We do understand that no matter how much upgrades are done, hours we put in , or how clean , or how personable our staff maybe. We will never be able to please everyone and that is understandable. I am truly sorry that you fall in that very small category of people. But to say that we took advantage of the storm when this town has 14 hotels and counting. You could have stayed anywhere, so being taken advantage of, never. not being up to your standards, probable. Its not a force to make you change your feelings but only so next time you rush to stay somewhere maybe you should check out the scenario and make sure that is the right place for you. We hope you enjoyed the rest of your travels and if you have any further questions feel free to call me directly at(806)244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas " Each Best Western branded hotel is individually owned and operated. "

Had a long trip from Houston to Colorado and we were looking to break up the trip. Dalhart was a little more than half way. We read the reviews about the trains, but it did not bother us at all. We got a great night sleep. Breakfast was ready early which was perfect as we were able to get an earlier start.

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Aemoore, I would like to thank you for your business and your feedback. Just setting aside time to get on line and do this is a tremendous help and comfort that we receive. Regardless of the feedback it gives us what we need to know to implement improvements we need to better exceed the expectations of our guests while providing superior service to all. Any other thoughts or ideas please them our way @ (806) 244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas

We love this hotel. Could not improve anything. Trains do come through, but this is a big part of the Dalhart economy. I am sure the noise can be heard from anywhere in town. The staff were very friendly and went out of their way to be helpful. I love the parking next to the room -no excessive work in unloading luggage. Breakfast was great. What a value!

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear CBCRNA, We appreciate you feedback and the time spent to do this. We also would like to thank you for your business and your loyalty to the brand itself. We love what we do and take your opinions serious. We use these to implement improvements an utilize what we do have to present our guest with superior service and exceeding the expectations of all. Please feel free at any time to make suggestions that can implement improvements and the best possible stay. Thank you for trying us out during your travels and we will be looking forward to your next stay. Please feel free to contact me directly if you have any questions concerning your stay. The number at the hotel is (806) 244-56387. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas " Each Best Western branded hotel is individually owned and operated. "

The people at the desk were very nice, the location was close to places to eat The only issue is the close proximity to the railroad tracks. The train is very loud . We were provided ear plugs, and we slept very well. The beds were very comfortAble . It's a shame that the hotel has the issue. It's a very nice updated hotel. Very very nice rooms.We would stay again.

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Clare, We very much appreciate the good review based on the noise of the trains. Not everyone is like yourself and would absolutely drag us through the mud based on the train noise, no matter if we walked on eggshells for them. The railroad is a major part of this towns history and the locals wouldn't have it any other way. There is no way to get away from those howls that come from these race horses in this town or approximately anywhere in any direction for the next 60 miles. But the good news is us as small business owners as well as a few other local businesses began petitioning the city 4 years ago on the fact that we and our guests deserve a few undisturbed sleep hours nightly. As you can see it didn't so much go in our favor, but whos to say it wont. WE FEEL PERSISTENCE IS THE KEY AND WE HAVE CONTINUED THIS PETITION YEARLY SINCE. We are hoping it will pay off sooner than later. We really enjoyed you staying with us and giving us a chance and hope to see you on your next travels through our side. If you have any further question please feel free to contact me directly at (806) 244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas " Each Best Western branded hotel is individually owned and operated."

We booked room last minute with no problem. No elevator. Ok. Only 2 floors. Very nice staff. Clean and up to date. They gave us earplugs because of a train nearby but it didn't bother us. Free breakfast was decent.

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Laurathhairlady, We appreciate your business and would like to thank you greatly for taking the time out of your busy schedule to go online and rate us and review us. As you probably can tell this 1970's architecture is not so modern, but we do spend much invested time trying to bring it as up to date as possible. We have a great staff and each of us work hard and appreciate all the feedback we can get. This is important for our improvement and your stay. Thanks again, hope to see you again in the future and please feel free to call me directly if you have any further questions or concerns. That direct number is (806)244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas " Each Best Western branded hotel is individually owned and operated. "

I was grateful that the hotel was in Dalhart. The staff was pleasant and helpful. The room was comfortable and clean. The bed was fine. The downside to staying in Dalhart might be the train traffic. The trains operate throughout the night. The front desk offers ear plugs for those desiring to sleep. If I needed to be in Dalhart. This would be a great place to spend the night. If I could avoid spending the night in Dalhart, I probably would.

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Lorraine, I do have to agree and understand about not staying in Dalhart. I myself have lived here bout 3 years, and luckily the trains have never bothered me, but i cant say the same about the constant traffic. I do appreciate giving us a thumbs up about being "the" place to stay if you are in this busy little town. I do know that for $ years now us along with other local businesses have petitioned the city every year in hopes of passing a bill to have a quiet zone presented during sleep hours where they are not allowed to blow their horns. Even though we have been very persistent they have yet to budge on this. But we do hope that if you ever make it through here again we are the first stop for you folks. We enjoy what we do and take pride in it and how our guests portray us. Thats why we use each one of these feed backs to implement an even better room than before. Please feel free to leave us as much feedback as you would like or just call us directly if you have further unanswered questions we would be happy to assist you with them. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas

Hotel staff are very courteous when taking our reservation, registering us and answering all our questions. We travel with our small dog and this hotel is very dog friendly. The rooms are always clean and provide everything we need.The hot breakfast is excellent. Love the pool size and cleanliness. We like the quaintness of the hotel and feel very safe.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Jwright02, We are greatly appreciative for your business and wonderful feedback you left on a couple different web sights. This is of great importance to us. We take pride in what we do and try our hardest to provide superior service while exceeding the expectations of many of our guests. Please feel free to provide us with additional suggestions that may help improve us in all aspects of the hotel /hospitality business. We are very delighted to have you as a guest and hope to see you again soon. If you have any further questions feel free to contact me personally @ (806)244-5637. Sincerely, Brandi Creel Front Desk Supervisor Dalhart, Texas "Each Best Western branded hotel is individually owned and operated."

I checked in my room in August 2018 and I was greeted with a strong stench coming from the bathroom, I saw the shower walls were discolored from water stains. The walls in the shower had absorbed water that caused mold to develop behind the walls. The staff was pleasant and allowed me to change rooms. The second room did not have a bad stench, but the walls in the shower also had visible water damage. In the morning I told the staff that the showers in both of the rooms I stayed in needed to be removed, treated for mold and then rebuilt. When i asked if all of the rooms were in this condition, her response was "I don't know, i have not been in all the rooms." For $100 a night, I expected much more.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear HelloGarza, I would like to start off by apologizing for any incoveniences you may of ocurred during your stay with us. We hold our rep high in the hotel industry and take pride in what we do and what our guests think. If we did not we obviously would not still be in business. Before I continue any furtherI would like to say I have no records of any guest in my system who has stayed with us during the month of August with the last nameof Garza. But like anything else there could a possibility that it was some how by passed. Also we just had our Health and Safety inspection along with our housekeeping excellence award and we aced them both. With all due respect I do not know of any such incident as the one you speak of. We have been particuliarly busy and short staffed, I would agree that we are not up to our own personal standards because of our shortage in staff. But without a doubt I know that these rooms are exceptionally clean and if there were still additional problems you should always let management know so we are able to fix the problem immediately. Again I do apologize for this and if you have any further questions feel free to contact the hotel directly @ (806) 244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas

This hotel is really nice. Often small town hotels are not up to date or kept up. This one is very nice. We usually stay at another hotel chain but none were close. We were very pleased. We swam in the pool and had a great breakfast. Waffles and all the side items. We will begin staying in BW hotels.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Orangecandy13, Let me start off by thanking you for choosing us. Your business is important to us and we take pride in what we do. We take all feedback from guest to improve each stay depending on the likes, dislikes, wants and needs. This is how we offer superior excellence while exceeding the expectations of each of our guests. We appreciate you taking the time to rate and reiew us and we look forward to seeing you again on your next travels. If you have any further questions or concerns please feel free to contact mew directly at (806) 244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas

I made a last minute reservation with no problem. The staff was so helpful in where to go eat in Dalhart that evening. The room was excellent. I slept so good and the breakfast was delicious. I will definitely stay here again

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Tommy M, Thank you for your business and your very kind words. We are also very much appreciate you taking the time to go online and rate and review us. We use all feedback from our guests to implement the perfect stay while trying to exceed the expectations of all. We enjoy what we do and the people that stay with us. So as part of the Best Western Family we would like to hope that you keep coming back. So Welcome... We hope to see you on your next drive through. If you have any further questions please feel free to contact myself or any other representative at the hotel directly @ (806) 244-5637. Sincerely, Brandi Creel Front Desk Supervisor Dalhart, Texas

I stopped here with my 14 year old grandson and a 12 week old puppy!! I was traveling from San Antonio to Colorado and we were all exhausted by the time we got here. I was very pleased with the facility as it was clean and well laid out for security for an older woman traveling with only the grandson and puppy. The beds were comfortable and the dog walking area was close and well lit. The breakfast was average but well stocked.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear SmalltownColorado, We are so very glad you felt safe and enjoyed your stay with us. We try to provide all of our guest superior service and a comfortable stay. We have a good team who works together creating an all around easy, hospitable stay. We do appreciate your business and would like to thank you for your loyalty to the brand name itself. We hope to see you again soon or during your next travels. If you have an further queastions feel free to contact me ddirectly @ (806)244-5637. Sincerely, Brandi Creel Front Desk Supervisor BestWestern Nursanickel Dalhart, Texas "Each Best Western branded hotel is individually owned and operated."

From check in to check out, our visit was wonderful. The rooms were spacious and comfortable, spotless. The weekend we visited was very busy but the staff was both professional and welcoming. We will definitely return.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear WfbJudy, I would like to thank you for your business and the time you took out to give us this wonderful review. We take pride in what we do and with a great staff we have been able to overcome many obstacles and still meet and greet with a smile. We do utilize all feedback from our guests in hopes to implement what we call the perfect stay. Being everyone is different we want to be able to take the likes, dislikes, wants, and needs of everyone and suplement the best possiblity of perfection for all. Yes this may all be a dream but evey bit definitely has heped us to achieve that goal. We appreciate you staying with us and I am glad we were able to exceed any expectations you may have from the start. We hope to see you again and if you have any further questions , please feel free to contact me directly @ (806)244-5637. Sincerely, Brandi Creel Front Desk Supervisor BestWestern Nursanickel Dalhart, Texas "Each Best Western branded hotel is individually owned and operated."

I've been using Nurseanickel B W for nearly 15 years and it just gets Berber. I was there in June 2018 and already have reservations for this August. The facility has been updated, the entrance from Highway 87 has been greatly improved and as always, the service and friendly reception persists. The Continental breakfast is awesome. Think of whatever comes to mind for breakfast —-it's available—the coffee service is upgraded and Hodie's Bar-B- Cue, two blocks south, can't be topped! The pool is usually uncrowded and it has a swing seat for the disabled to be able to dunk in the water. One negative—the railroad crossing nearby—if noise bothers you, they furnish earplugs. Note the sign behind the Check-In counter.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Thomas, We would like to thank you for your business and your kind words...your hired! We do take pride in what we do here and we enjoy our guest and providing each one of you with best possible service while pushing to exceed the expectations of our guests. We hope to see you again soon and appreciate your loyalty to the brand itself. If you have any further questions please feel free to contact me directly @ (806)244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas "Each Best Western branded hotel is individually owned and operated."

We stopped in Dalhart just for the night, as we had been driving six hours with two restless children. Received this hotel as part as a “hot deal” on an app. This is an older best western, but the property is very well kept, and parking lot super clean. ?guest check in was easy and staff super friendly for a midnight check in. ?room was cool and extremely clean at arrival. ?toiletries were supplied, iron & board, coffee & maker, large cable flatscreen tv, mini refrigerator, large fluffy clean towels. ?beds were firm and pillows soft and fluffy ?housekeeping very friendly ??continental breakfast had yogurt, bagels, off brand breakfast condiments. Waffles & mini lil' smoky sausages were a delight. Breakfast sausage patties were ok/too greasy for our taste. Coffee was weak, but name brand creamers available. No pictures, as we were in & out quickly.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Monique, Thank you for your business and your review. We use all feedback from our guest to implement a perfect stay. One that will fit the wants and needs of all of our guests. We take pride in what we do and work hard to keep it up. We hope to see you again in the near future and if you have any further questions, please feel free to contact me directly at the hotel number provided @ (806)244-5637. We want to thank you again and appreciate the loyalty you bring to the brand itself. Sincerely, Brandi Creel Front Desk Supervisor Dalhart, Texas

Our group booked 4 rooms for overnight stay after a family reunion. The check in process went smoothly and the rooms were very clean. They served breakfast which was stand hotel food. There were trains but we were not disturbed by the noise. I would definitely stay here again if I were traveling through Dalhart.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Judy E, I would like to thank you for your feedback. We use all feedback from our guests to implement the best possible stay to meet the wants and needs of all. We are glad we were able to provide you with good service and a comfortable stay during your travels. We would love to have you again during your next travels and we will continue exceeding the expectations of our guests and provide superior service to all by utilizing all the pros and cons that are guests give us in order to make it the best we can for all. Thank you again for your business and your loyalty to the brand itself. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas

Passing through. I travel with a service dog. No problem checking in. Young lady was very polite. Next morning at breakfast. A different lady was extremely upset about my service dog. She had absolutely no training on ADA Laws. Threat of calling cops. Truly disappointed.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Joey M Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. My staff did apologize to you right away soon as you told her it is a service dog and she was not mad she asked you very politely and we have another guest was witness there too . According to our staff and witness was saying that you were mad on employee and she asked you to call police if you think we are not treating you right. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager

Was a Small hotel,it had clean rooms, had a great hot breakfast. My girls loved the Texas waffles. Did not use outdoor pool due to being too cold but it was clean and nice. Pretty good for a small town. We would stay again.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Ericka, I would like to start off by saying thank you, not only for your business but for taking the time out of your busy traveling schedule to review and rate our hotel. We take pride in what we do and we not only recommend but also appreciate any and all feedback that you may have for us. We specifically use this feedback to better the service and stay for each individual. We utilize the wants, needs, likes, and dislikes of each of our guests to implement the best possible stay with superior customer service to continue exceeding the expectations beyond what they expect. So please if their is any thing further that you think can improve the stay then let us know, we would love to hear from you. Again thank you for your business and your loyalty to the brand name. Hope to see you again in the near future. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas "Each Best Western branded hotel is individually owned and operated".

Driving through and needed a pet friendly stop for the night. Very friendly staff, and a clean, comfortable room. You will hear trains during the night, but they offer earplugs; frankly, the a/c blocks out much of the sound. Again, very friendly staff!

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Ballerdtandem, Thank you for choosing us to stay during your travels. We appreciate your business and that you have taken the time to give us feedback. We use all feedback regardless of the nature to improve us daily. Then we utilize these likes, dislikes, wants, and needs to implement the best possible stay for all of our guests. So again thank you and if you have any other questions or concerns please feel free to contact me directly at the hotel @ (806)244-5637. Someone is always here 24 hours a day to assist you. We are glad you enjoyed it and hope to see you again during your next travels. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas

Nice outdoor swimming pool. We were given ear plugs because of three to five trains passing by in the night. However, we did not have to use them because we selected the constant fan option on the A/C for the night and didn't hear the trains.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Ninah733, Thank you for your business and for taking the time to give us feedback about your stay at our hotel. We use this to implement a perfect stay for each of our guest. Without this feedback we do not know what each individual guest likes, dislikes, or even just something to make the stay more accommodating. We take pride in what we do and enjoy hospitality and guest relations work. If there is anything else you feel we could change or do better please let us know, we would love to hear from you. I hope to see you again for future stays we enjoyed having you and appreciate the loyalty to the brand itself. Sincerely, . Brandi Creel Front Desk Supervisor

If you like the construction crowd, then you will love this place. Your BW status doesn't matter so, don't bother using it. The laundry facilities look as though the asphalt crews washed all their tools and tar covered cloths in the machines. Our room was located in the furthest dark and dank portion of the facility with a sink that wouldn't drain and tile looked like some type of science project was being performed there. Not enough ample parking either with one way in and one way out. DON'T bring a trailer!

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Raymond, Let me apologize for not exceeding your expectations. I would also like to thank you for your business and your feedback. With this feedback this is how we improve our service to implement a perfect stay to meet the wants and needs of each one of our guests. I do apologize for what inconveniences you endured during your most recent stay with us. Hope to see you again during your next travels and we will make any adjustments to suit your stay. Sincerely, Brandi Creel Front Desk Supervisor

Last minute after a long day and more than I expected from staff and room quality. Although busy area, I slept sound. The breakfast staff we more than hospitable. They even kept breakfast stocked and opened late so that our day didn't begin rushed, and they did so with smiles, laughter and nice conversation. Well done, Best western!

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Duke, Thank You for your business and your feedback as well. Without it we would not be able to provide you with superior customer service or the Big, Texas smiles. We do enjoy our jobs and work very hard to exceed the expectations of all of our guests and try to make each one of our guests feel as comfortable as possible. We are pleased to have you stay with us and hope to provide you with service in the future. Thanks again your opinions do matter. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas

It was a very nice place to stay and the people were very pleasant and helpful all the time. Other than train which they can't do anything about. Will probably come back this way in the future just to stay here.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Bill Austin, We would like to thank you for your time on the net rating us and reviewing us, without this we would not be able to provide you or any other guest with superior service that we strive for daily. Every post whether positive, negative or well needed, is taken with much gratitude and respect and allows us to work even harder to provide excellence for all guests. I will apologize for the train but in all reality the trains have a lot of history behind it and basically put us on the map as far as that goes. So basically without it we wouldnt have existed. I hope you choose us again if traveling through., We would love to have you. Please contact me or any other guest representatives directly on the hotel number if you you need any further assistance. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas

On our trip out west to Arizona, we booked a stay at this establishment. It was very easy to locate. It's right on the major route through Dalhart. The room was clean. Amenities were adequate for the rate. It's an old school motel that is a good place to stay. Parking is tight and trains run frequently throughout the night. The clerk acknowledges the trains and gives you ear plugs. So, all in all, we had a good nights stay.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Paul, We appreciate your time to review us and your business with us and loyalty to the brand itself. We are glad we could accommodate you during your stay and hope that we may continue seeing you , in the future for other stays. Please feel free to contact myself or any other guest relations representative directly at the hotel with any other questions or opinions that may be needed. Sincerely, Brandi Creel Front Desk Supervisor Dalhart, Texas "Each Best Western branded hotels are individually owned and operated."

We had a great stay here. The room was nice and clean. Bed was comfortable. The train is loud while we were awake but it didn't wake us during the night. Would definitely stay again if we are driving through.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Pierce, I would like to thank you from the whole staff here for your business, loyalty to the brand, and most important your feedback. This is much appreciated and keeps our business flowing. Providing you as well as each and everyone of our guests with superior service and the plan to exceed the expectations of all. We take pride in what we do and enjoy being hospitable and making the stay as comfortable as possible. So again you are much appreciated and hope to have the pleasure of doing it again in the future. If you have any further question or concerns, please feel free to contact me directly at the hotel. Sincerely, Brandi Creel Front Desk Supervisor Dalhart, Texas "Each Best Western branded hotel is individually owned and operated."

Recommend. Veery comfortable beds. Even though it is near train tracks and they offer ear plugs, we didn't need them. Trains didn't wake either of us up. Did hear when we were awake and one came through. It may depend on location of room and how sensitive to sounds your are but it was no problem for us. Would stay again if through that area at time for sleep.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear D0c Warren, Your feedback is important to and we value the opinions of our guest. Without them we would not be able to provide superior service and continue exceeding the expectations of our guests. So I would like to thank you for your business and the time you took to rate us and review us. Without this we wouldnt know what our guests like, dislike or of course what we could do to improve ourselves. We appreciate your loyalty to the brand name and cant wait to see you on your next trip through. If you have any other questions or concerns feel free to contact the hotel directly and someone will always be there to assist you. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas "Each Best Western branded hotel is individually owned and operated."

Check in and slept overnight and participated in an endurance event, came back and showered and then left. Convenient, clean, quick check in. The clerk gave all the runners a goodie bag (banana, water and protein bar) on our check out -- so thoughtful and kind. We felt like queens! Thank you for making our stay fabulous.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Karen, Thank you for taking the time to go online and rate us and review us. We take pride in what we do here at Best Western Nursanickel and appreciate your business. Your feedback is important to us. It allows us to implement a stay for the comfort of each guests wants and needs. It also lets us know what our guests like, dont like, or maybe just what we can do different. We are glad you had an enjoyable and comfortable stay and without our guests we would not be able to continue exceeding alls expectations while giving our most superior service during your stay. If you have anything else for us or just need to talk to someone directly , please feel free to call me at the hotel @ (806) 244-5637. We hope to see you soon during your next travels and give you another thanks from all of us and appreciate your business and your loyalty to the brand itself. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas "Each Best Western branded hotel is individually owned and operated."

It's an older hotel, but the rooms have been up-dated and include all the amenities you could ask for : coffee pot, iron, blow-dryer, wi-fi, clock, and cable TV. Tho it's right on the main road through town, it's quiet. The best part is the staff, who are friendly and considerate. The free breakfast was a bonus

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear LauraLeigh2018, From all of us here at Best Western Nursanickel in Dalhart, Texas we would like to thank you for you time and your loyalty to the brand name itself. We appreciate your business and the feedback that comes from our guests lets us implement the best possible stay and assure the most quality service for each of our guests to have the most comfortable stay while traveling through. We really hope to be able to share another great experience with you and hope to see you soon. Please contact me or anyone else in the office at the hotel if you have further questions or concerns. Sincerely, Brandi Creel Best Western Nursanickel Dalhart, Texas "Each Best Western branded hotels are individually owned and operated."

This is an older Best Western hotel, but still a very good value and offering all the amenities as the more modern Best Westerns. Clean rooms, good lighting for applying cosmetics, fast internet, fridge and microwave, comfortable bed. The breakfast was excellent offering a variety of foods that even a gluten-free person could eat!

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Linda S, Thank you for choosing to stay with us her at the Best Western Nursanickel in Dalhart, Texas. We take pride in what we do and appreciate you taking the time out to rate and review us. We appreciate your feedback and use this to implement the best possible stay for all of our guests to continue providing each of you with superior service by exceeding your expectations. We hope to see you again soon and thank you again for your business and for staying loyal to the Best Western brand. If you have further questions please feel free to contact me directly at (806) 244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas "Each Best Western branded hotel is individually owned and operated."

This place is always clean and fresh inside and out. The rooms are large and have a fridge and microwave. They have DirecTV which I have at home and makes finding channels easy. The people are always friendly and helpful. If you're traveling through Dalhart it is the place to stay!

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Nancy, Thank you for your business and your loyalty to us and to the brand name itself. We appreciate your time and effort in giving us your feedback. We value this and it makes us more available to what our guests like or dislike. We use this feedback to implement the best superior service that fits the needs and wants of all of our guests as a whole. If you have further questions or concerns feel free to contact me directly at (806)244-5637. Thank you again and hope to see you soon Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

Room was simple, but clean and comfortable. A good hot breakfast. Friendly staff with good dining recommendations. Wi-fi provided. Railroad nearby, but no problem. It's a bit off the beaten path of highway 54, but well worth seeking out.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Jim Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

We stayed one night here on the way home on a road trip. The room was nice and had really comfy beds...most hotel/motel beds hurt my back. The bathroom was a little cramped, but the shower was a nice size! We had a nice hot breakfast with Texas-shaped waffles...room was definitely worth the price!

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear 84Lovely, I would like to thank you on behalf of myself as well as the whole Best Western Nursanickel Staff here in Dalhart, Texas. We take pride in what we do and we appreciate your feedback as well. This is what allows us to know just what our guest like, dislike, or something we can change, add, or correct to fit the needs of all. Our goal is to exceed the expectations of every guest and make them feel as if they are apart of this Best Western family. We want you to feel safe and comfortable while staying with us and want to keep seeing your face in many future travels. So with this I will leave you to find hope in our thoughts that we just gained another member of our Family. Thanks again for your business and for your loyalty for the brand name. If you feel you have further questions concerns or just need more info. do not hesitate to call me directly @ (806-244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas "Each Best Western branded hotels are individually owned and operated."

Have stayed at the Nursanickel many times over the past 30 years. The place has changed a lot over that time, but something that has been constant and even improved is the great service we get from the staff. On our most recent visit, Denisia took the time to help us with a reservation problem that the national Best Western operators refused to address. She listened to our issue and went out of her way to take care of us.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear , Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us, and the loyalty to the brand itself. We would love to hear from you, so feel free to contact me directly @ (806)244-5637. We hope to see you again during your travels and invite you to spend it with us as often as you would like. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel 102 Scott Ave. Corner of Hwy 54 & 87/385 Dalhart, Texas 79022 "Each Best Western branded hotels are individually owned and operated."

The room was just fine. The breakfast was adequate. Although near train tracks, we had a room in the corner away from the tracks and the sound was quite muted. You have to go outside to get to the lobby and breakfast area, but the walk is short. It's a motel in the sense of pulling your car right up to the door. It's well run and clean.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Mary P., Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Sincerely Brandi Creel Front Desk Supervisor Best Western Nursanickel 102 Scott Ave. Corner of Hwy 54 & 87/385 Dalhart, Texas 79022 "Each Best Western are individually owned and operated."

I would stay here anytime I'm passing through Dalhart. The rooms, lobby and grounds were super clean, and staff was very friendly and helpful, they went above and beyond to make sure our stay was pleasant!

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Jaylan, We would like to thank you for taking the time to fill us in with what you like dont like and what we could improve on. we use all of the feedback to bring together different options to try and satisfy each of our guests. We do appreciate your business hope to see u soon in the near future and if you feel you have any questions or concerns please fee free to call me @ (809)244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, TX

Nice, clean rooms that have been recently remodeled, and friendly staff. Clean and well-kept. Excellent breakfast with many food choices. Good location with easy access and ample parking. Good value for the money.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Nancy, We would like to thank you for visiting us at our location in Dalhart, Texas. We greatly appreciate your business and taking the time to comment on your stay. We use each and every guests feedback to see what you may like, what we could do different or just as well the opinions you may give and what we can take from it to accommodate each individual. Please feel free to contact us @ (806) 2445637. We would like to Thank You again and hope to see you in your future travels. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel 102 Scott Ave. Corner of Highway 54 and 87/385 Dalhart, Texas 79022 "Each Best Western are all individually owned and operated"

We always stay at the Best Western in Dalhart, Tx. The staff is very helpful, the hotel is a little older, but everything inside/furniture and decor is newer. The bathroom is a little cramped, space between the toilet and tub/shower. There are trains that toots several times during the night, but this can be heard at other hotels too.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Lorraine, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We do appreciate your business and loyalty to the brand itself. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

The decoration of the hotel is cute, the rooms are very comfortable and the hotel is dog friendly. The service was great. It includes breakfast and it has good location. It also has a good wi-fi. Prices are affordable

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

This has been our regular stopping point on road trips from East Texas to Colorado. Always have had a clean room and comfortable bed. We stay overnight only. Most time we have been given a ground floor but this time we had a second floor room and without an elevator, it was a bit more of a chore to unload. It is pet friendly and the staff has always been very friendly. They have a very strange TV system using Direct TV that is not the easiest to understand. We had to call for help to get the TV receiver reset. We will use it again on our next trip to Colorado.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I would like to apologize on behalf of our whole team. Please in the future if you are not happy with your service or feel your experience was below our usual standards for any reason. Ask right away to speak with a manager or supervisor on duty, and will will try to make sure the issue is corrected immediately. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

My wife and I like to travel. We've been to all 50 states together. We pick a part of the country and travel till we get home sick. We know when we stop at a Best Western our stay will be like home, safe and comfortable.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

dalhart became our stopping point after a long day of driving. we travel with our two dogs, so finding a pet friendly place is a challenge. this best western came through. it is conveniently located on the main highway through town. the room was clean, spacious and pet friendly. a basic but complete breakfast is included with your stay. the room cost was fair. the staff was friendly and helpful.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

Stayed here and we didn't have reservation but it was getting late... luckily they had a 1st floor non smoking room available...i thought for a cattle town it was pricey. Room very clean, fridge and microwave in room. They said I train goes by 2-3 times a night, gave us ear plugs but honestly never heard it... this appears to be the best place to stay in area.... would recommend if your trip brings thru Dalhart TX.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. . We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

Hotel needs to be updated. The one night we were there it was noisy in the parking lot with doors banging and people yelling back and forth. Bathroom was very small. TV was not working, but hotel staff at front desk came immediately to fix it. Breakfast was OK. Very minimal amenities for what I'm used to experiencing at a Best Western.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. We (recently) replaced window treatments with sears and blackout drapes, bathrooms tiles , door , case goods & fixtures in room in November 2016 and we finished working outside in March 2017 to Face lift up with all new exterior LED light fixtures . If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel 102 Scott Ave; Dalhart ,TX 79022 806-244-5637

would stay here again. very good breakfast and the staff is friendly. they offer fast checkout.. great place to say if you are passing thru. but you must enjoy the sounds of trains. close to places to eat. small town.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Cammie Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

This motel may be the best in Dalhart, and is clean and relatively comfortable. However, it's an older building, near a very active railroad crossing, and our room still has a strong musty smell typical of older motels. The staff do a very good job, and they happily helped with a special request I had. We were placed in a pet friendly room that was about as far away from the grass behind the building as we could be, so dog walks required much more time. Breakfast was pretty good, albeit the usual for small BW inns. The AC unit was very confusing, requiring an always-on button to be pushed so that the cooling would continue all the time. Otherwise it would shut off every five minutes, then staff off for about 10 minutes, which wasn't enough to keep the room cool, despite being set to high.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

This older 2 story motel is located on the main highway and right across from the rail line. Several trains went by after 10pm, blowing their horns at least till midnight. After midnight, we occasionally heard trains going by without blowing their horns. Our room was clean, but did require renovation. Noticed poor patch jobs on shower and bathroom walls and between shower wall and bathtub. Small room, but comfortable for the 2 of us.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
102 SCOTT AVE. /CORNER OF HWY 87/385 & 54, DALHART TX, 79022-2735 PH: (806) 244-5637 September 22, 2017 Dear Mr. /Mrs. /Ms.: I am concerned about the problem you experienced at our hotel during your recent stay. We will not know until someone tells us. We are(City Of Dalhart, Chamber Of Commerce and residents of Dalhart)working towards the quite zone and (according to city Dalhart they working on it)and I guess it is going to take more time than they thought, also we have mention about train passes through on our Internet web site and we provide ear plugs at front desk . Our next agenda is to go each room and fix each issue. Thanks Barry Sukha GM

Older place, drive up style. 2nd story has balcony. Nice room. Clean. Bathroom small but renovated. Beds comfortable. No hot water in the morning. They get an F on that one. The trains did not bother us. Well kept outside. Generally a comfortable place.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you have raised have been addressed, and management is in the process of preventing the problems you experienced from happening again. Therefore, I'd like you to give us another chance by staying with us again during your next visit to Dalhart, Texas. Thanks Barry Sukha GM

I pass threw Dalhart on my way to my sons college. I have stayed here several times. I enjoy this hotel because it is extremely clean, the staff are nice, rooms are great. I would highly recommend staying here. It is also with in walking distance to Dairy Queen, my go to place for ice cream .

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Katherine Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

We were looking for 1/2 way stop between Dallas and Crested Butte although the choices in Dalhart didn't seem to be overwhelming. Each Hotel seem to have major drawbacks but we finally decided to give the Best Western here a try. When we arrived, they did have our reservations although the first-floor rooms that we had requested were not available according to the desk clerk. After some discussion, we ended up with the rooms that we had requested initially and we're pleasantly surprised by the condition and furnishings in the rooms. As far as the room itself is concerned, I have paid a lot more for a lot less. The bed was comfortable and the bathroom was clean which is about all you can ask for a hotel on the road these days. While the complementary earplugs are still available, we live across the street from a train track and had no trouble at all falling right asleep in our room. The only bad thing I could say about the location was that it smelled like a feedlot at certain times of the evening which is no fault of the motel. The complimentary breakfast was probably one of the best that I've had in quite a while. The food was hot and was restocked continually The staff was very pleasant and efficient. Some of the older reviews referred to deficiencies in the facilities and in the restaurant but obviously those have all been addressed and corrected. You would be hard-pressed, in my opinion common to find a better place to stay in Dalhart.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

Stayed one night. Walked in to get a room. The front desk was fast and knowledgeable. The room was clean and the bed was comfortable. The breakfast was better than I expected it would be. The rate was fair and I will stay again when traveling through dalhart.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

This was a decent place. The rooms are very clean. There are some features that could use some updating/fixing, but overall it was a nice place. They provide ear plugs for the trains going by, but I had no problem with them and I am a light sleeper. The thunder from a storm was louder than the train horns. Overall a good place to stay.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear , Cathy Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

Best place for the best value!! COULDN'T be more satisfied with the price! And definitely hope to be passing by here again someday! And would definitely recommend this to a friend! Quality was nice staff was helpful!

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Tina Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (recently) replaced window treatments with sears and blackout drapes, bathrooms tiles , door and case goods & fixtures in room About November 2016 and we finished working outside to Face lift . Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

I didn't have high hopes for a motel in Dalhart but I was pleasantly surprised! The room was clean and newly refurbished. The breakfast was yummy (can't go wrong with fresh waffles). I'd stay here again!

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

Older property, that the owner is working every week to improve, and it shows. The pool area is great. Breakfast room small, so plan accordingly. Excellent local Tex/Mex restaurant to the east up HWY 54. Shabby inside, but your tummy and pocketbook will be happy.

We arrived late with reservations. Once we checked in we were told there were no parking spots available. The lack of parking spaces made for additional work and worry. The hotel is across the street from busy train train tracks, but we received ear plugs at check-in.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear,Keith Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. On that day we had 4-5 guests had 2 vehicles and couple of did not park proper and our employee and myself parked always as needed parked next door property with lighted area.. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. We (recently) replaced window treatments with sears and blackout drapes, bathrooms tiles , door and case goods & fixtures in room About November 2016 and we Just finished working outside in March 2017 to Face lift up with all new exterior LED light fixtures . If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager

I've stayed in Dalhart before. It is a cattle town; our first stay was just okay. This hotel was a pleasant surprise. It was clean, comfortable and pleasant. I enjoyed the larger choice of breakfast items -- it was replenished often while we were there. I made a egg biscuit while my husband had the traditional waffle.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear Cheryl Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637 . Sincerely, Barry Sukha General Manager Best Western Nursanickel Hotel

We left Estes Park, CO and we're tired from traveling all day. My wife called Best Western to see if there were any vacancies in Dalhart. She was told there were no vacancies. We got to Dalhart and stopped by the Best Western anyway. We found there were in fact 2 vacancies. We were given a great break for being a rewards member. The room was clean & cool and we parked in front of our room in a well lit an secure parking lot and experienced a very restful night. Breakfast was fairly good. The coffee, eggs, waffle, biscuits were great. The potatoes were smothered in a gosh awful tomato sauce and undercooked. Overall our experience was positive and we will continue staying at Best Western on our road trips.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

This BW is an older property that has been tastefully updated. It obviously reflects pride of ownership. Our room was clean, comfortable, and looked modern. As expected for this type of motel, the room was a little smaller than the typical BW, but the modern and clean decor made it feel larger. Buffet breakfast was good. One minor complain, the in-room wifi was spotty. Also, travellers should be aware that trains do pass through town a couple of times a night and although my gf slept through it, I was awakened both times. The friendly front desk team warned me about the trains and provided ear plugs for out comfort.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Jonathan Thank you for completing the survey regarding your recent stay at our property. We (City of Dalhart, Chamber of Commerce and residents of Dalhart) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022 806-244-5637

I arrived late and the staff was very friendly and professional. Small town and no restaurants were open. The receptionists guided me to a local place that was great. The only negative is the intersection that this hotel is on is difficult in and out. Everything else good!

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Cindy Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

Staff unbelievable, clean, animal friendly and easy!!!!! Would stay again. Amenities great. Food service right there. Traveled from the wise coast and would definitely stay there again. Courteous calls just to make sure everything was in working order and to our desires. All worked out great and thanks again to the entire staff that made it happen.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Claudia Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

Stopped at this hotel after a long day of traveling. Reasonable price, accommodated our vehicle and trailer. Nice clean rooms, good bed. Would stay again. Be aware of the Pizza Hut down the street not very good service at this store. Product not bad but you will have to wait awhile.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Wayne Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

Good experience ver nice will return I think you for the review I already filled one out I don't know why I'm completing the second one out but you have a very good day the rooms were clean the people of been good to us over many years of traveling in and out of DALHART and Best Western thank you

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Bill Polard Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

I picked this hotel as I have had good experiences at Best Westerns in the past and the reviews were favorable. I was not disappointed. Friendly and welcoming staff. Good location. The train noise is there but it didn't impact my stay and they offer ear plugs and are open about that up front. Good breakfast options. No complaints here!

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Leah B Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

This hotel is not in the ideal location but the rooms are renovated and the beds are comfortable. Negatives: High price, Train property (you will hear it run through town), ON the highway. I did find 2 cockroaches but disposed of them quickly. Overall, decent stay for the one of the last stops before you travel to the middle of the desert/plains.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Robert G Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

Due to the age of the hotel, I did not expect the level of upgrades. The Management has done a very good job maintaining the establishment. Room was comfortable and clean. The staff was extremely helpful. The hotel was conveniently located to the downtown area.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Ricky C Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

Excellent hotel for the cost and the breakfast was absolutely amazing. The breakfast was hot and fresh, the pastry was very good and fresh and the quantity was maintained by a watchful staff. The room was very comfortable but the bed was a little too soft.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Steven Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

The room was clean and they moved me to a non-smoking room upon arrival since a mistake was made in the booking. The internet worked pretty good. The breakfast was good, but no bacon. They gave you a little travel bag with snacks when you checked out in the morning. There is a real close railroad so they give out ear plugs so you won;t be disturbed by it. Very close to fast food restaurants. I liked that it had a tub in addition to the shower.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We do put 2 or 3 times a week Bacons & Sausages and rest of the times only sausages. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

We weren't planning to stop here but bad weather kept us from the roads. They extremely helpful and although they had a tremendous amount of people trying to check in because of the weather, they did a great job making us feel welcome and safe. The rooms were average but very clean.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Joan M Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us. Please contact me whenever I may be of further assistance. Thanks Barry SUkha GM Best Western Nursanickel Hotel 102 Scott Ave Dalhart, TX 79022 806-244-5637

As snowbirds, the location was good on our way back east. We didn't really have high expectations having stayed in Santa Rosa, Amarillo, etc. But, this worked out great for us and the hotel staff were friendly, the room was clean and comfortable. Dog friendly too.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear , Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. . We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles and door and working towards to replace case goods & fixtures in room and we just finished exterior face lift up. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022 806-244-5637

Stayed at the hotel while traveling cross country. The staff was pleasant while we checked in. The room was clean and current. The only negative about the hotel cannot be fixed by them. Trains go through this town several times a night. Earplugs are provided and they tell you about the trains when you check in. The breakfast was very good and included eggs, 2 types of meat and waffles. Rolls and dry cereal was also available.

hayb1, General Manager at Best Western Nursanickel Motel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

Upon checkin, the lady was very pleasant and accommodating. The customer service was outstanding and made for a wonderful experience. We tend to stay in other hotel chains, but may start staying in Best Western hotels more often.

hayb1, General Manager at BEST WESTERN Nursanickel Hotel, responded to this review
Dear, Loren Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

Stayed here for 1 night on our way to Colorado on 3/11/17 in room 253. I have no complaints about the property itself. The staff was friendly enough and the breakfast was above average. However, I woke up the next morning and my feet and ankles were covered in bedbug bites. They itched like crazy and were in the classic 3 bite pattern (breakfast-lunch-dinner). I contacted Best Western customer service via email and they assured me that the management would contact me. It's been over a week and I have no received one phone call or email from them. I don't want a refund, but I do want them to inspect the room and the adjacent rooms so that they can be properly treated so that no other guests are bitten and the infestation doesn't spread. My family followed proper bedbug travel protocols and I'm 100% certain that they didn't follow us home.

hayb1, General Manager at BEST WESTERN Nursanickel Hotel, responded to this review
Dear, Heather L Thank you for your email for concern. AS always we take great value to all guest that stay and email us with a concern or experience during their stay. We took the comment serious. We attempted to call number provided Both time No Answer. There has being several guest in room 253 since your stay. and we never got any issues about bed bug or any Other bugs. Our experience staff train in this case and they Never found any evidences of the pest. We want to extend our apologize it brought. Thanks Barry Sukha GM

Power outages with no communication from management. Manure smells permeate the entire town. I will never stay at this hotel again. No breakfast due to power outages, and no flashlights offered, or any other light sources for that matter. No offer of any compensation. They need to have a backup electrical generator on site for these occurances. Very disappointed.

BestWesternHotels, Guest Relations Manager at BEST WESTERN Nursanickel Hotel, responded to this review
Thank you for your feedback. We always strive to exceed guest expectations and we apologize that we were not able to do this for you during your stay. We will follow-up with the hotel based upon your comments. Best Western Hotels & Resorts

Construction on the stairwell did not give room to walk the steps and carry luggage. Very unsafe for children. Not marked as a caution area. Not notified or mentioned at check in. We asked about how often the train went through and the check in said, "we are not given that information."

The room was just as in the picture. Very clean and comfortable. Breakfast was less than terrific, ran out of all hot foods. Person doing the breakfast was also running the desk. Should be 2 separate people if u want happy guests. Good for the price and hotel was packed. We would stay here again if in the area.

hayb1, General Manager at BEST WESTERN Nursanickel Hotel, responded to this review
Dear, Liz B Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If More than 40 rooms rented then we have 2nd person available. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western Branded Hotel Is Independently Owned & Operated”

This is an older motel in a town with major road construction and many trains. If train noises bother you they provide ear plugs. The ice machine was kaput, so they provided ice if you requested it at the desk.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Hotel, responded to this review
To, Mary C Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. We have mention about train noise in our website bestwestern.com ,Also, we try to make aware of each guest during registration about train noise and crossing, ear plugs available plus we have a big sign behind the desk with train picture on it with notice saying Train Noise & Crossing as well. This town does exist because of the railroad . We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles , door and case goods & fixtures in room and we are working towards to do Face lift outside in next 8 months. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel 102 Scott Ave; Dalhart ,TX 79022

Location was good but because of road construction it was a little loud. Was warned about train when checking in but it was not that bad. Pool was closed. Lots of workers from out of town, when they come in they can be a little fast pulling into the parking lot. The workers used all the ice and we had to walk to store for our own. We were only there over night and passing thru, so ok over all.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Hotel, responded to this review
Dear, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

Hotel was nice, staff was very friendly, rooms were good value, but trains were very loud when they passed the hotel. I heard one train around midnight, and one around 5:30, but not sure if others passed in the night that didn't wake me up. Breakfast was good, and location was good (other than proximity to train).

Sukhbarry, General Manager at BEST WESTERN Nursanickel Hotel, responded to this review
Dear , Stephen Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

When I got to the reception I waited 5 minute only to be told there was no record of my booking. When I produced the booking conformation that I had printed off when making the booking I was told this is our fault and not to worry as there were spare rooms available. After reaching our room, unpacking and showering we decided to iron our clothes for the morning and settle down for the evening, however the steam iron didn't work so we decided to just watch the television only to find that that didn't work either. So I phone down and asked for another steam iron and someone to sort the television. A few minutes later two girls from facilities knocked on the door one with the iron the other to look at the TV. After messing with the cables and the remote for 5 minutes I was told the TV didn't work and the best they could offer was that we change rooms. We declined the offer as it was nearly 9 o'clock at night and we had settled in. The two ladies promptly left, however the receptionist re appeared 5 minutes later to tell me that to compensate for all the problems I would get a discount when I settled my bill in the morning. The following morning when settling the bill I as told because of the problems I would not be charge at all for the night's stay , further more my credit card costs would be refunded. I was then handed my receipt/invoice which had zero's cost in all the columns. However when I got home and received my card statement I had indeed been refunded my credit card costs which amounted to $8.87. BUT I had also been charged in full $ 107.34 cost of the stay. Not a place to stay and not a place to be trusted.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Hotel, responded to this review
Dear , Chapmam Stephen Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We offered you to move with helping to move stuff as well and lady told you will give some kind of discount which we did $8.87 we did not told you that we not going to charge at all. Can you please provide (Send) me the invoice that saying zero in all column at bharatsukha@yahoo.com. We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles , door and case goods & fixtures in room and we are working towards to do Face lift outside in next 9 months. If I can provide any assistance, please don't hesitate to contact me directly at 806-884-9175 or 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel 102 Scott Ave; Dalhart ,TX 79022 806-244-5637

Nice amenities, hot breakfast & friendly staff! Very clean & updated . Fridge was appreciated. There is highway construction in front, but was not a bother to us. Nice pool & noticed a handicap mechanism for those who need.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Hotel, responded to this review
Dear , Glenda Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

the hotel is right across the street from a very busy train track. 2 a.m. i'd guess the horns wake up the whole town. best part of the stay was the texas tavern which is within walking distance. the only restaurant, juans burritos and grill, is in the gas station across the street. enjoy the noise

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , James Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

Stayed here for 1 week. The room was supposed to be a non smoking room, but it had a bad odor of smoke. Mentioned it to the front desk and she just said it was from the room below. Not possible. Used the pool a few times, was refreshing, and is a salt brine system which is nice. Provided breakfast was good in the morning, only problem if you sleep in on the weekend, they close at 9. Most are open later on the weekend. Laundry machines are provided. The rooms are clean other than the smoke smell, maybe it was just the room I had. When I checked out, the girl at the desk said she would make a note and check it out. When your in the room I guess you get used to it, but when you first go in, you can really smell it. Overall it's not really a bad place to stay for the money.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Ken Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I guess your room is above the smoking room that's why it smell . If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM BW Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

We enjoy most Best Westerns. Nursanickel is old. Nursanickel is in Dalhart. That's 2 bad strikes. The highway next to the hotel is under construction and will be for the next two years. Ingress and egress are difficult due to the construction. Plus the air is filled with road construction dirt. The train is the third strike. We were on the second floor but it still made a noticeable rumble sound in the room during the night. Then there are the flies that are ever present in the room. When the staff puts fly swatters in the room you might now you'll have a problem. We killed 9 but they kept sneaking in! The room was adequate, so was the bathroom but overall it's the pits.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear Mr. /Mrs. /Ms.: Patsy A I am concerned about problem you experienced at our hotel during your recent stay. We will not know until someone tells us. I am writing to thank you for taking the time to bring this matter to our attention. WE do have mention in our website plus upon check ins. we will try to make guest aware of train noise. We are working (City Of Dalhart, Chamber Of Commerce) together with Railroad about to have Quite Zone or buzz at crossing only and we got positive response from them and we are working towards that. This the area with agriculture and dairies and cargills so we can stop flies and bugs intil we get coldfront. We accommodate many guests each evening, and the principal goal of our hotel is to provide dependable service to each at a reasonable price. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. Please be assured that the issues you have raised have been addressed, and management is in the process of preventing the problems you experienced from happening again. . Again, I want to thank you for taking the time to share your concerns with us. There's no excuse for anything less than complete guest satisfaction. Sincerely, Barry Sukha General Manager

This is an old (built late 1960s - early 1970s, if I had to guess), but well kept, motor court style Best Western smack in the middle of Dalhart. Expect few frills, but expect to be comfortable. The beds were comfortable and the rooms were generally spacious (although the bathroom was a bit tight). There are plenty of critical reviews of this hotel. If you're expecting luxury, you should look elsewhere. However, if you're looking for a clean, comfortable place to stop over on the way to somewhere else, this is a solid choice. The rooms look to have been recently remodeled and refurnished. Because you're in Dalhart, you're right next to the railroad tracks. However, the staff makes the best of this location by offering complimentary earplugs from a jar kept at the desk. Also, because you're in Dalhart (and, thus, you're in cattle country), there will be flies. To help, the housekeeping staff leaves a fly swatter in each room for your convenience. The complimentary breakfast was good and the staff pleasant. The wifi worked well. The only thing that keeps this hotel from receiving 5/5 is that there are very minor maintenance flaws that do not affect the hotel's comfort at all. I noticed paint peeling from the bathroom door jamb and baseboards that looked really banged-up. Also, the parking is a bit tight. But the things that matter: beds, towels, door locks, etc., are well cared for.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Alan R Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are working towards to do resuraface & Paint in bathroom soon as we got somme crew to work. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

After reading the reviews, I was a little concerned about the noise from the train. I think the train would be an issue with most hotels in Dalhart. We made reservations about 9:00 pm and arrived at 10:30 pm on s Friday night. The place was busy, but quiet (other than the train). Complimentary ear plugs are available at the front desk. We stayed in room 225, with a king-size bed. The decor appeared modern and rather new. The room was simple, but clean. Breakfast began at 6:00 am, and included hot options including make your own waffles. We just grabbed coffee, fruit, and yogurt to go. Hotel prices in Dalhart were much more reasonable than Amarillo.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,JK Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

Originally booked a double bed room on accident. Called to change to a single king and lady on the phone was very helpful. Got there at three in the morning and staff was waiting to check us in. But the bed was covered in hair, it was absolutely disgusting. The only other room available was a double bed. The bed was cleaner. But throughout my stay I found multiple bugs in the room: a fly that wouldn't leave me alone, a bug in my drinking glass, and a spider in the bathroom. Cleanliness was almost nonexistent during my experience there.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear Mr. /Mrs. /Ms.: Rarereviewer I am concerned about problem (Train Noise) you experienced at our hotel during your recent stay. We will not know until someone tells us. I am writing to thank you for taking the time to bring this matter to our attention. WE do have mention in our website plus upon check ins. we will try to make guest aware of train noise. We are working (City Of Dalhart, Chamber Of Commerce) together with Railroad about to have Quite Zone or buzz at crossing only and we got positive response from them and we are working towards that. We accommodate many guests each evening, and the principal goal of our hotel is to provide dependable service to each at a reasonable price. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you have raised have been addressed, and management is in the process of preventing the problems you experienced from happening again. Thanks Barry Sukha GM

I'll attach several photos as they tell the story better than I could. For starters, this hotel does get a few things right. I like the covered peep hole and that the table lamp and night stand lamp have all the connections you might need, including USB, for connecting a wired device or recharge a cell phone. The room was clean and furnished in a modern style; which I truly appreciated. I did think it strange that the room had it's own fly swatter (I've never seen that in a hotel before) but it came in handy when I killed three of four (one got away) houseflies buzzing around the room. The only other bug I recall seeing in the room (there were plenty outside) was a dead one inside the bathroom ceiling light. But, basically, my room was in need of some attention (i.e., peeling paint repaired, water stains sealed and painted, etc.). But, probably the most troubling was the lack of adequate secure parking for a truck with a small U-Haul trailer. I had to park near the road construction at the edge of the street in the very front of the parking lot. The turmoil created near that intersection, due to the construction and heavy traffic congestion, makes access and egress a dicey proposition. In terms of value, I think the room was priced about 10% above what it should have been for the age and condition of the room and the hotel's location. Bottom line: I probably would not stay here again if I could avoid it.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,J Eddleman Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles , door and case goods & fixtures in room and we are working towards to do Face lift outside in next 9 months. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel 102 Scott Ave; Dalhart ,TX 79022 806-244-5637

The name has intrigued me for years. Our schedule finally allowed us to stay here. The experience was very pleasant. While the facility is "old-style" (doors opening to the outside), it is very well kept.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,John Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

A really great stay at this Best Western. Our room was update, clean, flat screen tv, pretty decor, fridge, microwave and plenty out plug in ports including USB. The beds, linen and pillows were comfortable and the AC was functioning well. The parking lot is currently going through some reconstruction so parking was limited. The con about this motel is their location. The train goes by the motel at night several times I.E. 12:45am and blows it whistle. The AC will not drown out the whistle. I had read reviews about the train so I made sure I took a second floor room in the back corner.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM BW Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

Hotel is clean. Road construction outside. Construction in the parking lot on the property. Booked reservations through AAA for a night's stay in this AAA Diamond rated hotel. Price charged was $31 higher than the price in my confirmation email. After calling the Best Western corporate office, we were refunded $10. Am not recommending this hotel in any way. Customer service is not a priority for this front desk staff.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear Mr. /Mrs. /Ms. I am concerned about the problem you experienced at our hotel during your recent stay. We will not know until someone tells us. . Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. We had credited $20.06 However ,we do Charge $10.+ Tax for each Child age 12 & Over. We just replaced window treatment with black out drapes. We are Replacing the Tile in bathroom , bathroom doors & working towards replacing furniture's and fixtures in this year, and possibility outside stucco & stone combination over the brick in next year . Sincerely, Barry Sukha GM 102 Scott Ave; Dalhart TX 79022 806-244-5637 “EACH BEST WESTERN BRANDED HOTEL IS INDEPNDENTLY OWNED AND OPERATED”

On our way to Red River, NM we stopped off in Dalhart and decided to stay in this Best Western. Like most Best Westerns it was clean and comfortable. The breakfast was very good and the manager at the desk was knowledgeable and helpful.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Jenkin Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM BW Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

We were driving to California and stopped here for a night. The hotel was fine. Clean and comfortable. Good breakfast and friendly staff. There is a train that runs through town all night long. They provide earplugs, ha!

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Dianna C Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

The Management and staff go beyond what would be expected to make the stay a pleasant one. Renovated rooms and supreme effort of all the staff to mitigate a little train noise are very apparent and do more than make up for the sound of the trains. It is a very good value and one won't find a more pleasant, sincere, and helpful staff anywhere. All the right stuff!

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Sam A Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM BW Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

Stopped at BW Nursanickle on way to Colorado. Booked through hotels.com. This is an old style 'motel' with doors opening to outside. Dalhart has major road construction that stops just short of the BW, so entrance into parking lot gave a dusty impression. There were several men drinking beer IN the pool, and all of this gave an unsettling first impression, however everyone was quiet and kept to themselves. The rooms have been updated and appeared immaculately clean. Carpet was newer, furniture appeared new and trendy, bed comfortable, plenty of hot water, and fluffy towels. Breakfast was typical complimentary breakfast and was well stocked. Only real problem is the train. Train track is right there and they blow their whistles approaching the intersection. Overnight, we had about four whistle events and the train sounds like it is in the room with you. Front desk offers ear plugs but in no way would ear plugs block the sound. Other than that this is a decent, clean, convenient place to stay.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Eliza Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

I work weekends and when I am going home to northern Colorado, I will stop here. The rooms are comfortable, the sleep is good, the rooms meet my needs, and the breakfast is hot and fresh. I make this stop part of my travel plans.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

My son said he liked trains. Good thing because we heard them all night long. It felt like we were on the train. The AC would have drowned the noise out if it would have allowed me to run the fan constantly. The room itself seemed very clean and well kept.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Elsa Spjut Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. We have mention about train noise in our website bestwestern.com ,Also, we try to make aware of each guest during registration about train noise and crossing, ear plugs available plus we have a big sign behind the desk with train picture on it with notice saying Train Noise & Crossing as well. This town does exist because of the railroad . We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles , door and case goods & fixtures in room except lamps (Due to non Deliverable items) and we are working towards to do Face lift outside and landscape in next 10 months. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart ,TX 79022 806-244-5637

The hotel was clean and the breakfast was hot. The beds seemed comfortable enough. Yes, there was some train noise but we were offered ear plugs at the front desk and they were complementary. I thought that this hotel was adequate for a one night stay. I just wish the front desk employee had offered to make sure we were signed up for the $50.00 gift card offer.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Karen A Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I guess the Offer of $50.00 Starts from 05/23/2016 * ends on 08/28/2016. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

Clean, comfortable room and friendly staff. Lots of road construction so it is hard to get to. It is pet friendly but there wasn't a very good place to walk our dog. They offer ear plugs because of the trains, I only heard one train around 9:00. It was not a quiet hotel, not bad but just not real quiet.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Linda Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We do have grass for pet walk right behing the hotel building. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

Our room was very clean and comfortable and the staff was very friendly and helpful. The only negative experience for us at this hotel was the parking. There was not an area for a truck pulling a trailer and we had to park far away from our room.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Mary G Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. wE are working towards repairing our parking lot .We do Have 2-3 long bed parking space in out lot. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

Clean comfortable room, very reasonably priced, friendly staff, good breakfast, large variety to choice from, hot foods, cereal, fruit, yogurt and danishes. We would definitely stay here again. There are trains that come through town several times a day and at night, but it wasn't a problem.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Bonnie H Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM BEST WESTERN Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

Room was small but, very clean. Tub and shower not made for anyone over 5 foot tall. Trains ran all night so, try to get a room towards the back. Breakfast was the best thing about the entire stay. Pool was not open but, it was only 36 degrees that night. People were friendly bu, not American.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Joyce S Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. Also, we try to make aware of each guest during registration about train noise and crossing, ear plugs available. This town is well known by train because this town does exist because of the railroad also her room is on the corner of the building. We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles and door , replaced case goods & fixtures in room Except Lamps , Chairs and Lounge chairs and we are working towards to do face lift outside and landscape in next 12 months. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022 806-244-5637

We only stayed one night as a stop over while traveling to Phoenix. Only thing I would recommend is when seniors stay at the hotel you put them on the bottom floor as there is not an elevator. All rooms are outdoor entrance. Hotel was quite adequate with comfortable beds. Breakfast was great with several options.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Deanna B Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM BEST WESTERN Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart, TX 79022

water didn't drain out of tub. Tub & shower room so small you couldn't turn around in it. Even left a rag to clean room. What does that tell you. Front desk lied when said rooms were updated. Vanities old crappy. I can't believe Best Western puts their name on a place like this.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Butler Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We had cleaned sink & bath tub drain 2 weeks ago but I saw due to drain stopper not adjusted proper in sink and I had removed drain stopper and put regular strainer and water drain out faster than before. We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles and door , case goods & fixtures excepts Chairs & Lamps because delayed in delivery so now in June 2016 and we are working towards to do stucco over the brick outside and landscape in next 12 months. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022 806-244-5637

The room was clean but the king room did not have comfortable seating in it. We had to sit on the bed to watch TV. We always book rooms with king beds because there is usually at least one chair or a love seat. The hotel is very close to train tracks but fortunately, a train did not come through while we were sleeping.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. We were waiting for our delivery for In room Chairs and Lounge chairs on mid March 2016 but it got delayed to end of may 2016 now, Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart, TX 79022

No surprises here except 2 things. The rooms are better quality than you'd expect with a best western or a motel at all. It's more like a holiday inn. The breakfast is big for continental. Great to have that in the morning. Dog friendly for only 10$ per dog.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear, CAL Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637 . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel

My family of four stayed at this hotel. It was near a major railroad crossing but when we checked in they offered ear plugs....we didn't use nor did we really hear the trains. It was nice that they gave us the heads up.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear Jennifer M Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637 . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel

This is our second stay at this property. We are always tired when we get here and generally just sleep and get up and journey on. The thing most people know about Dalhart is the trains are noisy. This can't be helped. We arrived at 2:00 AM in the morning to find a very pleasant front desk person who got us the last room here and the last non-smoking room in Dalhart. The room was really, really nice, recently updated, fresh smelling and most of all quiet. Breakfast was crowded but good and everybody seemed to be enjoying their stay as much as we did. They keep the breakfast open longer when it is crowded as it was this night. I recommend this place with the strange name.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Del B Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637 . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel

Second stay at this motel. For this price range, the cleanliness of the rooms and friendliness of the staff is top notch. Kind of close to the train and some noise from that, but not too bad. They provide earplugs if you wish.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Mary Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637 . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel

Great beds. We just needed a place to sleep for the night and made our choice without looking at reviews but we were pleasantly surprised with our experience. Alex was working the front desk and was friendly and helpful. The room was clean and fresh. We did not use the TV, we used the wi-fi and went to bed. The bed was more comfortable than my bed at home and I slept straight through 7 hours. They told me that the train goes by close to the motel but I did not hear it. Ask for a room away from the road. They offer to supply those common things that you may have forgotten and the free breakfast is good. It includes Texas shaped waffles and good, not great, biscuits and gravy. (Holiday Inn Express biscuits and gravy is not good)

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637 . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel

Let's just say I was stuck in a difficult place. I was stranded without a mode of transportation in Dalhart. I had some issues with my vehicle, and every staff member made sure I found my way back home. Barry / Sloane / Uvidalia, thanks for the help !!!

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Bob Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637 . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel

The hotel is very noisy being located at the intersection of two major highways (major for Dalhart) and next to the train tracks. Loud noises all night long! When we checked into the room we found leftover food in the refrigerator...yuck! I would try to avoid Dalhart as other hotels are not much better.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
BEST WESTERN Nursanickel Motel 102 SCOTT AVE. /CORNER OF HWY 87/385 & 54, DALHART TX, 79022-2735 PH: (806) 244-5637 March 18, 2016 Dear Mr. /Mrs. /Ms.: Jack H I am concerned about the problem you experienced at our hotel during your recent stay. We will not know until some one tells us. I am writing to thank you for taking the time to bring this matter to our attention. We accommodate many guests each evening, and the principal goal of our hotel is to provide dependable service to each at a reasonable price. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. l is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you have raised have been addressed, and management is in the process of preventing the problems you experienced from happening again. Thanks Barry Sukha GM

A good place to stay. Convenient to things in the area. If passing through, a good place to stay the night. I was only there about 9 hours, but I have no complaints and had a good breakfast also. I slept well, the room was quiet, and the staff was very friendly and helpful. If I have the need and opportunity, I will stay here again.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
To, Barry Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637 . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel

I travel quite a bit for work and have also been in the hospitality industry for the past 15 years. The BWN in Dalhart is newly remodeled, clean, and pet friendly. Every time I stay in a hotel of this caliber there are generally a few set backs. I must say as a service/hospitality industry professional that Barry Sukha (the GM) went above and beyond my expectations in every way possible. I had a minor issue with my room as well as some excessive noise coming from a another room. He genuinely cared about my stay and addressed the situations with class and respect for all the guests involved. I know this because I was in the lobby while he called and addressed the noise complaint. He was just equally accommodating to the person that I complained about as he was to me as well as every other guest I saw him interact with. This industry needs more people like him. Thank you for all your hospitality Barry! Because of you, this will be the only place I stay if ever in the Dalhart area again. Thanks again for the hospitality and I wish you many more years of success and good fortune. Josh L, Dallas, TX

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637 . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel

Pulling up to Dalhart, we knew this small town wasn't going to have many lodging options. However, once inside we were all very pleased with the Best Western! The cheaper of the motels in town, this definitely didn't feel like it. The rooms were nice, breakfast had something for everyone, the the staff went out of their way to accommodate us. Fair warning, you are RIGHT on the train tracks, so take advantage of the offer for earplugs.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Melissa Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

We were passing through Dalhart and if you have been there you know there are not many good options. Our stay last night at the Best Western Nursanickel exceeded expectations. For a hotel on a major highway AND rail system our room was very quiet. The staff was very helpful. The room was very clean and the wifi strong. Good bed. Best value and rate we found. Would stay there next time passing through.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear Brown T Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. Actually they are doing lighting on the road this year and they may be doing later on. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Motel 102 Scott Ave Dalhart,TX 79022

This is a very nice and comfortable motel in Dalhart, one of the most convenient places to spend the night if traveling between Texas and Colorado. The rooms and amenities are nice, they take our dog (an important member of the family) and have a nice, grassy pet area that was not there in earlier years, and our only concern was that prices are a little higher than other motels in town. Rooms do have high-speed internet, mini-fridges and microwaves, and hair dryers, which are frequently absent in other motels.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. . If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Motel 102 Scott Ave Dalhart,TX 79022

The room was nice and the bed was comfy, however the pillows (though there were many) were like rocks. Both of us woke up with neck pain. Will have to remember to pack our own if we ever want to stay here again. The breakfast looked wonderful, but the hot food was cold and we were about first in line. Very disappointing.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
BEST WESTERN Nursanickel Motel 102 SCOTT AVE. /CORNER OF HWY 87/385 & 54, DALHART TX, 79022-2735 PH: (806) 244-5637 Dear Mr. /Mrs. /Ms.: Pat B I am concerned about the problem you experienced at our hotel during your recent stay. We will not know until someone tells us. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. We just replaced window treatment with black out drapes , Tile in bathroom , bathroom doors & working towards replacing furniture's and fixtures in few Months and possibility outside stucco over the brick and landscaping in later year . Sincerely, Barry Sukha GM “EACH BEST WESTERN BRANDED HOTEL IS INDEPNDENTLY OWNED AND OPERATED”

My can't and dog stayed here in our way to Colorado. We were so impressed with how fancy and clean it was. Everything was updated and the free breakfast was great. Too bad we had to walk through the 'historical blizzard' to take the dog out! My husband want to start staying here instead of la quinta or motel 6. I wonder if they are all this nice...Or is it the management?

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Lori D Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Motel 102 Scott Ave Dalhart,TX 79022

Friendly, helpful staff. They demonstrate their appreciation for the business. Manager and staff were very helpful gathering road condition information for us. Over the years we have found their efforts to be very consistent

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Motel 102 Scott Ave Dalhart,TX 79022

Room was very warm. Newly updated with Carpet and linens.. Clean restrooms and lots of towels Quiet room great place to stay .. Bed was a little short but comfy with 6 pillows..Free breakfast with all the fixings and great orange juice.. Office was quick to check in and out friendly service

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Marsha Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Motel 102 Scott Ave Dalhart,TX 79022

Excellent service, great staff, very friendly and accommodating. Front desk person very helpful in locating restaurants. Room was large and very clean. Location was excellent. Recommend to anyone to stay at this location.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Eloise Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. . If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Motel 102 Scott Ave Dalhart,TX 79022

TheTrain . well that is exactly what it is. And it runs around the whole town. So its up to you 165 dollars to 60 dollars it will either be on your left, right , in front or behind you. It work me up one time in 3 days. The room was great the shower was great the staff was very friendly . if my works brings me back I will stay here again. The Steak House 10x or X10 WHICHEVER IS VERY GOOD .

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart) are working together for Quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles and door and working towards to replace case goods & fixtures in room this year and we are working towards to do stucco over the brick outside and landscape in next year. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,TX 79022 806-244-5637

The BW Nursanickel is an older BW motel, but they have kept it up nicely and in all honesty, it's a little bit of an oasis in Dalhart which primarily revolves around large cattle operations, trucking traffic on the main roads through town and numerous trains rolling through town. Dalhart smells like cattle, some days worse than others and you just have to adjust when outside. Of importance though is the fact that the BW has tight window and door seals and zilch cow aroma inside the room, big plus! Our room was away from the train whistles so barely a hint of noise, we noted they did offer ear plugs for guests on request. Our room had a very comfy bed, was nicely decorated, good wifi. The heater in the room struggled a bit at first, but by the time we came back from dinner, all was nice and toasty. Staff was friendly and efficient. Property was clean. This BW is located at a very busy intersection, turning into the parking lot from the north can be a bit challenging due to truck traffic. We would definitely stay here again.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We (city of Dalhart, Chamber of commerce and residents of Dalhart) are working together for Quite zone for train noise and according to city of Dalhart it is going to take longer than normal it might take another year or so. . We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles and door and working towards to replace case goods & fixtures in room this year and we are working towards to do stucco over the brick outside and landscape in next year. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022

I thought it was a bad sign when I saw the "earplugs available on request" sign. Then I found a complimentary set in the hotel as well. Yep, trains and trucks all night. The towel left to clean with was another signal of the problems here. Several bugs in the room as well. I could not get out fast enough the next morning.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Allan C Thank you for completing the survey regarding your recent stay at our property. . On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We do spray inside rooms once a month and twice a month outside for insects and we have pest control company does once a month as well Also, we (city of Dalhart, Chamber of commerce and residents of Dalhart) are working together for Quite zone for train noise and according to city of Dalhart it is going to take longer than normal . We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles and door and working towards to replace case goods & fixtures in room this year and we are working towards to do stucco over the brick outside and landscape in next year. However our record did not shows that you were stayed in our property If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022 806-244-5637

I was so glad there was a BW in Dalhart. I was tired from traveling for several days and nights. I didn't want to drive any more or stay at a different motel. Prices are always high, but it was reasonable. I didn't care for the foam pillows, but I was so tired it didn't matter. Management always needs to be aware of mold in the bathroom around the tubs.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Gemariah L Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Motel 102 Scott Ave Dalhart,TX 79022

The first room we were given had a backed up toilet with water and wet towels on the floor. Overall cleanliness was bad. Second room was better but not great, and the train about knocked you out of bed after it woke you up four or five times through the night.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , James W Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations (Train Noise). Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Also, we (city of Dalhart, Chamber of commerce and residents of Dalhart ) are working together for Quite zone for train noise and according to city of Dalhart it is going to take longer than normal . She gave you wrong room key which is already blocked until it get fix. she realized that she gave wrong room key so she brought keys for room that you in our system which is next room. We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles and door and we are working towards to do stucco over the brick in next year and working towards to replace case goods & fixtures in room this year If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022 806-244-5637

This hotel is next to train tracks with constant traffic, blowing horns all night. They make you sign a disclaimer after they check you in so they can keep your money after you cannot sleep at night. They force cancer patients on oxygen to climb stairs, even when they have first floor rooms available.

Sukhbarry, Front Office Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Harold D Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations . Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Also, we (city of Dalhart,chamber of commerce and residents of Dalhart ) are working together for Quite zone for train noise and according to city of Dalhart it is going to take longer than normal . We ask our guest(s) - please read and sign .So, after read if guest(s) do not want to stay they welcome to leave .We are not forcing guest(s) to sign. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Henna Bhakta Front Office Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022 806-244-5637

Trains all night long. When I asked the girl behind the desk when trains came through she just shrugged her shoulders. Breakfast was what you would expect, nothing special. When I checked in they wanted to make a copy of my drivers license. Could somebody please explain to me why this is necessary. Everyone has security cameras these days. In this age of identify theft this is not a very good practice. I can understand if all you want to do is verify identity but you don't need to make a copy.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
102 SCOTT AVE. /CORNER OF HWY 87/385 & 54, DALHART TX, 79022-2735 PH: (806) 244-5637 October 3, 2015 Dear Mr. /Mrs. /Ms.: D C R I am concerned about the problem you experienced at our hotel during your recent stay. We will not know until some one tells us. I am writing to thank you for taking the time to bring this matter to our attention. We are Working towards the quite zone but it is going to more time than we expected according to city of dalhart. We accommodate many guests each evening, and the principal goal of our hotel is to provide dependable service to each at a reasonable price. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you have raised have been addressed, and management is in the process of preventing the problems you experienced from happening again. Thanks Barry Sukha GM

A decent hotel but nothing special. Next time I'm driving thru the panhandle, I'll stay in Dumas instead. The room was pretty tired and there was train noise almost all night long. The hotel had a pool that I didn't take advantage of, but the free breakfast was mostly adequate.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations (Train Noise). Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We do spray inside rooms once a month and twice a month outside for insects and we have pest control company does once a month as well Also, we (city of Dalhart, Chamber of commerce and residents of Dalhart ) are working together for Quite zone for train noise and according to city of Dalhart it is going to take longer than normal . we are working towards to replace case goods & fixtures in room, currently we are replacing Tile in bathrooms and updating outside for better look. We just recently replaced window treatments with sears and blackout drapes. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022 806-244-5637

We stayed here on the way through. Stayed one night. Room was clean. No coffee in room I had to ask for. I love hearing trains in the distance but these were close enough to wake us up. I am an heavy sleeper . Lots of people hanging around outside. I would not stay here again.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations (Train Noise). Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We do spray inside rooms once a month and twice a month outside for insects and we have pest control company does once a month as well Also, we (city of Dalhart, Chamber of commerce and residents of Dalhart ) are working together for Quite zone for train noise and according to city of Dalhart it is going to take longer than normal . we are working towards to replace case goods & fixtures in room, we just replaced Tiles in bathrooms and working towards updating outside for better look in next year. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022 806-244-5637

Don't know what all the hoopla was about concerning the train. We stayed here on our way home from Colorado and were not bothered by the train whistle. In fact, heard it only once. Nice clean room, good air conditioner. Would stay here again. Nice remodel--granite counter tops and shower walls.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Patsy Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Motel 102 Scott Ave Dalhart,Tx 79022