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Best Western Nursanickel Hotel, Dalhart

4.0/5  - basé sur 295 notations.
102 Scott Street, 79022-2735, Dalhart, United States - visualizzare mappa
Best Western Nursanickel Hotel - Facciata dell'albergo Il Best Western Nursanickel Hotel è situato nel centro di Dalhart. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Benvenuto al Best Western® Nursanickel Hotel!Se stai progettando un viaggio in questa zona, il nostro hotel di Dalhart è situato a breve distanza da tutte le migliori attrazioni, incluso il museo XIT. Gli ospiti del nostro hotel di Dalhart che invece preferiscono le attrazioni gastronomiche potranno recarsi al caseificio Hilmar per assaggi e visite allo stabilimento. Dalhart è un grande snodo ferroviario, dove passano diversi treni al giorno. In ogni caso, molti nostri ospiti si trovano qui per lavorare presso Cargill Cattle Feeders o JBS Five Rivers Cattle Feeding LLC. Che tu sia qui per affari o per turismo, potrai raggiungere in poco tempo il luogo del tuo appuntamento o il punto di partenza della visita guidata a cui ti sei iscritto. Il comodo accesso a tre importanti autostrade rende molto agevoli gli spostamenti. Ci troviamo a una breve distanza a piedi da numerosi ristoranti e il nostro personale cordiale sarà felice di consigliarti sui migliori ristoranti e negozi della zona. In ogni caso, con ogni tipo di confort a tua disposizione, potresti non avere affatto voglia di muoverti dall'hotel. Gli ospiti di questo hotel di Dalhart usufruiscono di un'ampia scelta di canali via cavo, inclusi HBO®, Showtime® ed ESPN®. Ci occuperemo noi della colazione. Ti sentirai come a casa, grazie alla nostra colazione all'americana completa e agli spuntini che potrai gustare durante tutto l'arco della giornata. Ogni mattina potrai approfittare di un ricco buffet con tutti i tuoi piatti preferiti, tra cui uova strapazzate, waffle, omelette e pancetta, salsiccia, vari tipi di pasticcini e cereali, frutta, yogurt, caffè 100% qualità arabica e succhi di frutta. Caccia, golf, raccolta e pesca sono attività molto diffuse nelle vicinanze del nostro hotel di Dalhart. La fiera del bestiame Bi-County Stock Show e gli eventi religiosi e scolastici attirano in questa zona numerosi viaggiatori. Dallo XIT Rodeo and Reunion al Dairy Day Festival, c'è sempre un evento a cui partecipare. Il Rita Blanca Lake Park con area per barbecue è una meta molto apprezzata dalle famiglie o da chi vuole godersi il bel tempo. Se sei qui per lavorare presso i caseifici, le fabbriche o per affari nel settore agricolo e dell'allevamento, potrai comunque ritagliarti un po' di tempo libero per divertirti. L'hotel è situato vicino ai binari del treno. Sono disponibili tappi per orecchie gratuiti per tutti gli ospiti.

Best Western

Nursanickel Hotel

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 287 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
100
Molto buono
89
Nella media
49
Scarso
32
Pessimo
17
CONSULTARE I PARERI SU
Affari Affari
47
Business Business
36
Da solo Da solo
29
Di coppia Di coppia
48
In coppia In coppia
83
In famiglia In famiglia
105
Viaggio con amici Viaggio con amici
13
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Did just what we needed."

5
02/10/2018

We booked room last minute with no problem. No elevator. Ok. Only 2 floors. Very nice staff. Clean and up to date. They gave us earplugs because of a train nearby but it didn't bother us. Free breakfast was decent.

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Laurathhairlady, We appreciate your business and would like to thank you greatly for taking the time out of your busy schedule to go online and rate us and review us. As you probably can tell this 1970's architecture is not so modern, but we do spend much invested time trying to bring it as up to date as possible. We have a great staff and each of us work hard and appreciate all the feedback we can get. This is important for our improvement and your stay. Thanks again, hope to see you again in the future and please feel free to call me directly if you have any further questions or concerns. That direct number is (806)244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas " Each Best Western branded hotel is individually owned and operated. "

"staying in Dalhart"

4
25/09/2018

I was grateful that the hotel was in Dalhart. The staff was pleasant and helpful. The room was comfortable and clean. The bed was fine. The downside to staying in Dalhart might be the train traffic. The trains operate throughout the night. The front desk offers ear plugs for those desiring to sleep. If I needed to be in Dalhart. This would be a great place to spend the night. If I could avoid spending the night in Dalhart, I probably would.

BrandiC379, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Lorraine, I do have to agree and understand about not staying in Dalhart. I myself have lived here bout 3 years, and luckily the trains have never bothered me, but i cant say the same about the constant traffic. I do appreciate giving us a thumbs up about being "the" place to stay if you are in this busy little town. I do know that for $ years now us along with other local businesses have petitioned the city every year in hopes of passing a bill to have a quiet zone presented during sleep hours where they are not allowed to blow their horns. Even though we have been very persistent they have yet to budge on this. But we do hope that if you ever make it through here again we are the first stop for you folks. We enjoy what we do and take pride in it and how our guests portray us. Thats why we use each one of these feed backs to implement an even better room than before. Please feel free to leave us as much feedback as you would like or just call us directly if you have further unanswered questions we would be happy to assist you with them. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel Dalhart, Texas

"Best hotel stop between Texas and Colorado"

1
26/08/2018

Hotel staff are very courteous when taking our reservation, registering us and answering all our questions. We travel with our small dog and this hotel is very dog friendly. The rooms are always clean and provide everything we need.The hot breakfast is excellent. Love the pool size and cleanliness. We like the quaintness of the hotel and feel very safe.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Jwright02, We are greatly appreciative for your business and wonderful feedback you left on a couple different web sights. This is of great importance to us. We take pride in what we do and try our hardest to provide superior service while exceeding the expectations of many of our guests. Please feel free to provide us with additional suggestions that may help improve us in all aspects of the hotel /hospitality business. We are very delighted to have you as a guest and hope to see you again soon. If you have any further questions feel free to contact me personally @ (806)244-5637. Sincerely, Brandi Creel Front Desk Supervisor Dalhart, Texas "Each Best Western branded hotel is individually owned and operated."

"Mold in Bathroom Shower Wall"

1
19/08/2018

I checked in my room in August 2018 and I was greeted with a strong stench coming from the bathroom, I saw the shower walls were discolored from water stains. The walls in the shower had absorbed water that caused mold to develop behind the walls. The staff was pleasant and allowed me to change rooms. The second room did not have a bad stench, but the walls in the shower also had visible water damage. In the morning I told the staff that the showers in both of the rooms I stayed in needed to be removed, treated for mold and then rebuilt. When i asked if all of the rooms were in this condition, her response was "I don't know, i have not been in all the rooms." For $100 a night, I expected much more.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear HelloGarza, I would like to start off by apologizing for any incoveniences you may of ocurred during your stay with us. We hold our rep high in the hotel industry and take pride in what we do and what our guests think. If we did not we obviously would not still be in business. Before I continue any furtherI would like to say I have no records of any guest in my system who has stayed with us during the month of August with the last nameof Garza. But like anything else there could a possibility that it was some how by passed. Also we just had our Health and Safety inspection along with our housekeeping excellence award and we aced them both. With all due respect I do not know of any such incident as the one you speak of. We have been particuliarly busy and short staffed, I would agree that we are not up to our own personal standards because of our shortage in staff. But without a doubt I know that these rooms are exceptionally clean and if there were still additional problems you should always let management know so we are able to fix the problem immediately. Again I do apologize for this and if you have any further questions feel free to contact the hotel directly @ (806) 244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas

"Very nice"

5
12/08/2018

This hotel is really nice. Often small town hotels are not up to date or kept up. This one is very nice. We usually stay at another hotel chain but none were close. We were very pleased. We swam in the pool and had a great breakfast. Waffles and all the side items. We will begin staying in BW hotels.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Orangecandy13, Let me start off by thanking you for choosing us. Your business is important to us and we take pride in what we do. We take all feedback from guest to improve each stay depending on the likes, dislikes, wants and needs. This is how we offer superior excellence while exceeding the expectations of each of our guests. We appreciate you taking the time to rate and reiew us and we look forward to seeing you again on your next travels. If you have any further questions or concerns please feel free to contact mew directly at (806) 244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas

"Last Minute Reservations"

4
12/08/2018

I made a last minute reservation with no problem. The staff was so helpful in where to go eat in Dalhart that evening. The room was excellent. I slept so good and the breakfast was delicious. I will definitely stay here again

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Tommy M, Thank you for your business and your very kind words. We are also very much appreciate you taking the time to go online and rate and review us. We use all feedback from our guests to implement the perfect stay while trying to exceed the expectations of all. We enjoy what we do and the people that stay with us. So as part of the Best Western Family we would like to hope that you keep coming back. So Welcome... We hope to see you on your next drive through. If you have any further questions please feel free to contact myself or any other representative at the hotel directly @ (806) 244-5637. Sincerely, Brandi Creel Front Desk Supervisor Dalhart, Texas

"Nice pet friendly hotel"

4
06/08/2018

I stopped here with my 14 year old grandson and a 12 week old puppy!! I was traveling from San Antonio to Colorado and we were all exhausted by the time we got here. I was very pleased with the facility as it was clean and well laid out for security for an older woman traveling with only the grandson and puppy. The beds were comfortable and the dog walking area was close and well lit. The breakfast was average but well stocked.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear SmalltownColorado, We are so very glad you felt safe and enjoyed your stay with us. We try to provide all of our guest superior service and a comfortable stay. We have a good team who works together creating an all around easy, hospitable stay. We do appreciate your business and would like to thank you for your loyalty to the brand name itself. We hope to see you again soon or during your next travels. If you have an further queastions feel free to contact me ddirectly @ (806)244-5637. Sincerely, Brandi Creel Front Desk Supervisor BestWestern Nursanickel Dalhart, Texas "Each Best Western branded hotel is individually owned and operated."

"Great experience"

5
06/08/2018

From check in to check out, our visit was wonderful. The rooms were spacious and comfortable, spotless. The weekend we visited was very busy but the staff was both professional and welcoming. We will definitely return.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear WfbJudy, I would like to thank you for your business and the time you took out to give us this wonderful review. We take pride in what we do and with a great staff we have been able to overcome many obstacles and still meet and greet with a smile. We do utilize all feedback from our guests in hopes to implement what we call the perfect stay. Being everyone is different we want to be able to take the likes, dislikes, wants, and needs of everyone and suplement the best possiblity of perfection for all. Yes this may all be a dream but evey bit definitely has heped us to achieve that goal. We appreciate you staying with us and I am glad we were able to exceed any expectations you may have from the start. We hope to see you again and if you have any further questions , please feel free to contact me directly @ (806)244-5637. Sincerely, Brandi Creel Front Desk Supervisor BestWestern Nursanickel Dalhart, Texas "Each Best Western branded hotel is individually owned and operated."

"My Dalhart Favorite"

4
09/07/2018

I've been using Nurseanickel B W for nearly 15 years and it just gets Berber. I was there in June 2018 and already have reservations for this August. The facility has been updated, the entrance from Highway 87 has been greatly improved and as always, the service and friendly reception persists. The Continental breakfast is awesome. Think of whatever comes to mind for breakfast —-it's available—the coffee service is upgraded and Hodie's Bar-B- Cue, two blocks south, can't be topped! The pool is usually uncrowded and it has a swing seat for the disabled to be able to dunk in the water. One negative—the railroad crossing nearby—if noise bothers you, they furnish earplugs. Note the sign behind the Check-In counter.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Thomas, We would like to thank you for your business and your kind words...your hired! We do take pride in what we do here and we enjoy our guest and providing each one of you with best possible service while pushing to exceed the expectations of our guests. We hope to see you again soon and appreciate your loyalty to the brand itself. If you have any further questions please feel free to contact me directly @ (806)244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas "Each Best Western branded hotel is individually owned and operated."

"Clean-Comfy-priced just right"

5
29/06/2018

We stopped in Dalhart just for the night, as we had been driving six hours with two restless children. Received this hotel as part as a “hot deal” on an app. This is an older best western, but the property is very well kept, and parking lot super clean. ?guest check in was easy and staff super friendly for a midnight check in. ?room was cool and extremely clean at arrival. ?toiletries were supplied, iron & board, coffee & maker, large cable flatscreen tv, mini refrigerator, large fluffy clean towels. ?beds were firm and pillows soft and fluffy ?housekeeping very friendly ??continental breakfast had yogurt, bagels, off brand breakfast condiments. Waffles & mini lil' smoky sausages were a delight. Breakfast sausage patties were ok/too greasy for our taste. Coffee was weak, but name brand creamers available. No pictures, as we were in & out quickly.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Monique, Thank you for your business and your review. We use all feedback from our guest to implement a perfect stay. One that will fit the wants and needs of all of our guests. We take pride in what we do and work hard to keep it up. We hope to see you again in the near future and if you have any further questions, please feel free to contact me directly at the hotel number provided @ (806)244-5637. We want to thank you again and appreciate the loyalty you bring to the brand itself. Sincerely, Brandi Creel Front Desk Supervisor Dalhart, Texas

"Family reunion in area"

4
21/06/2018

Our group booked 4 rooms for overnight stay after a family reunion. The check in process went smoothly and the rooms were very clean. They served breakfast which was stand hotel food. There were trains but we were not disturbed by the noise. I would definitely stay here again if I were traveling through Dalhart.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Judy E, I would like to thank you for your feedback. We use all feedback from our guests to implement the best possible stay to meet the wants and needs of all. We are glad we were able to provide you with good service and a comfortable stay during your travels. We would love to have you again during your next travels and we will continue exceeding the expectations of our guests and provide superior service to all by utilizing all the pros and cons that are guests give us in order to make it the best we can for all. Thank you again for your business and your loyalty to the brand itself. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas

"Training"

2
20/06/2018

Passing through. I travel with a service dog. No problem checking in. Young lady was very polite. Next morning at breakfast. A different lady was extremely upset about my service dog. She had absolutely no training on ADA Laws. Threat of calling cops. Truly disappointed.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Joey M Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. My staff did apologize to you right away soon as you told her it is a service dog and she was not mad she asked you very politely and we have another guest was witness there too . According to our staff and witness was saying that you were mad on employee and she asked you to call police if you think we are not treating you right. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager

"Clean hotel"

5
18/06/2018

Was a Small hotel,it had clean rooms, had a great hot breakfast. My girls loved the Texas waffles. Did not use outdoor pool due to being too cold but it was clean and nice. Pretty good for a small town. We would stay again.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Ericka, I would like to start off by saying thank you, not only for your business but for taking the time out of your busy traveling schedule to review and rate our hotel. We take pride in what we do and we not only recommend but also appreciate any and all feedback that you may have for us. We specifically use this feedback to better the service and stay for each individual. We utilize the wants, needs, likes, and dislikes of each of our guests to implement the best possible stay with superior customer service to continue exceeding the expectations beyond what they expect. So please if their is any thing further that you think can improve the stay then let us know, we would love to hear from you. Again thank you for your business and your loyalty to the brand name. Hope to see you again in the near future. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas "Each Best Western branded hotel is individually owned and operated".

"Nice place to stop"

5
14/06/2018

Driving through and needed a pet friendly stop for the night. Very friendly staff, and a clean, comfortable room. You will hear trains during the night, but they offer earplugs; frankly, the a/c blocks out much of the sound. Again, very friendly staff!

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Ballerdtandem, Thank you for choosing us to stay during your travels. We appreciate your business and that you have taken the time to give us feedback. We use all feedback regardless of the nature to improve us daily. Then we utilize these likes, dislikes, wants, and needs to implement the best possible stay for all of our guests. So again thank you and if you have any other questions or concerns please feel free to contact me directly at the hotel @ (806)244-5637. Someone is always here 24 hours a day to assist you. We are glad you enjoyed it and hope to see you again during your next travels. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas

"Friendly and clean"

4
04/06/2018

Nice outdoor swimming pool. We were given ear plugs because of three to five trains passing by in the night. However, we did not have to use them because we selected the constant fan option on the A/C for the night and didn't hear the trains.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Ninah733, Thank you for your business and for taking the time to give us feedback about your stay at our hotel. We use this to implement a perfect stay for each of our guest. Without this feedback we do not know what each individual guest likes, dislikes, or even just something to make the stay more accommodating. We take pride in what we do and enjoy hospitality and guest relations work. If there is anything else you feel we could change or do better please let us know, we would love to hear from you. I hope to see you again for future stays we enjoyed having you and appreciate the loyalty to the brand itself. Sincerely, . Brandi Creel Front Desk Supervisor

"Not our favorite"

1
24/05/2018

If you like the construction crowd, then you will love this place. Your BW status doesn't matter so, don't bother using it. The laundry facilities look as though the asphalt crews washed all their tools and tar covered cloths in the machines. Our room was located in the furthest dark and dank portion of the facility with a sink that wouldn't drain and tile looked like some type of science project was being performed there. Not enough ample parking either with one way in and one way out. DON'T bring a trailer!

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Raymond, Let me apologize for not exceeding your expectations. I would also like to thank you for your business and your feedback. With this feedback this is how we improve our service to implement a perfect stay to meet the wants and needs of each one of our guests. I do apologize for what inconveniences you endured during your most recent stay with us. Hope to see you again during your next travels and we will make any adjustments to suit your stay. Sincerely, Brandi Creel Front Desk Supervisor

"Wish every hotel was as warm and welcoming!"

5
23/05/2018

Last minute after a long day and more than I expected from staff and room quality. Although busy area, I slept sound. The breakfast staff we more than hospitable. They even kept breakfast stocked and opened late so that our day didn't begin rushed, and they did so with smiles, laughter and nice conversation. Well done, Best western!

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Duke, Thank You for your business and your feedback as well. Without it we would not be able to provide you with superior customer service or the Big, Texas smiles. We do enjoy our jobs and work very hard to exceed the expectations of all of our guests and try to make each one of our guests feel as comfortable as possible. We are pleased to have you stay with us and hope to provide you with service in the future. Thanks again your opinions do matter. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas

"Trip Home"

2
07/05/2018

It was a very nice place to stay and the people were very pleasant and helpful all the time. Other than train which they can't do anything about. Will probably come back this way in the future just to stay here.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Bill Austin, We would like to thank you for your time on the net rating us and reviewing us, without this we would not be able to provide you or any other guest with superior service that we strive for daily. Every post whether positive, negative or well needed, is taken with much gratitude and respect and allows us to work even harder to provide excellence for all guests. I will apologize for the train but in all reality the trains have a lot of history behind it and basically put us on the map as far as that goes. So basically without it we wouldnt have existed. I hope you choose us again if traveling through., We would love to have you. Please contact me or any other guest representatives directly on the hotel number if you you need any further assistance. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas

"Good Place To Stay"

3
03/05/2018

On our trip out west to Arizona, we booked a stay at this establishment. It was very easy to locate. It's right on the major route through Dalhart. The room was clean. Amenities were adequate for the rate. It's an old school motel that is a good place to stay. Parking is tight and trains run frequently throughout the night. The clerk acknowledges the trains and gives you ear plugs. So, all in all, we had a good nights stay.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Paul, We appreciate your time to review us and your business with us and loyalty to the brand itself. We are glad we could accommodate you during your stay and hope that we may continue seeing you , in the future for other stays. Please feel free to contact myself or any other guest relations representative directly at the hotel with any other questions or opinions that may be needed. Sincerely, Brandi Creel Front Desk Supervisor Dalhart, Texas "Each Best Western branded hotels are individually owned and operated."

"Great stay"

5
02/05/2018

We had a great stay here. The room was nice and clean. Bed was comfortable. The train is loud while we were awake but it didn't wake us during the night. Would definitely stay again if we are driving through.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Pierce, I would like to thank you from the whole staff here for your business, loyalty to the brand, and most important your feedback. This is much appreciated and keeps our business flowing. Providing you as well as each and everyone of our guests with superior service and the plan to exceed the expectations of all. We take pride in what we do and enjoy being hospitable and making the stay as comfortable as possible. So again you are much appreciated and hope to have the pleasure of doing it again in the future. If you have any further question or concerns, please feel free to contact me directly at the hotel. Sincerely, Brandi Creel Front Desk Supervisor Dalhart, Texas "Each Best Western branded hotel is individually owned and operated."

"Very Good Night"

5
17/04/2018

Recommend. Veery comfortable beds. Even though it is near train tracks and they offer ear plugs, we didn't need them. Trains didn't wake either of us up. Did hear when we were awake and one came through. It may depend on location of room and how sensitive to sounds your are but it was no problem for us. Would stay again if through that area at time for sleep.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear D0c Warren, Your feedback is important to and we value the opinions of our guest. Without them we would not be able to provide superior service and continue exceeding the expectations of our guests. So I would like to thank you for your business and the time you took to rate us and review us. Without this we wouldnt know what our guests like, dislike or of course what we could do to improve ourselves. We appreciate your loyalty to the brand name and cant wait to see you on your next trip through. If you have any other questions or concerns feel free to contact the hotel directly and someone will always be there to assist you. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas "Each Best Western branded hotel is individually owned and operated."

"clean, comfy, great beds"

5
05/04/2018

Check in and slept overnight and participated in an endurance event, came back and showered and then left. Convenient, clean, quick check in. The clerk gave all the runners a goodie bag (banana, water and protein bar) on our check out -- so thoughtful and kind. We felt like queens! Thank you for making our stay fabulous.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Karen, Thank you for taking the time to go online and rate us and review us. We take pride in what we do here at Best Western Nursanickel and appreciate your business. Your feedback is important to us. It allows us to implement a stay for the comfort of each guests wants and needs. It also lets us know what our guests like, dont like, or maybe just what we can do different. We are glad you had an enjoyable and comfortable stay and without our guests we would not be able to continue exceeding alls expectations while giving our most superior service during your stay. If you have anything else for us or just need to talk to someone directly , please feel free to call me at the hotel @ (806) 244-5637. We hope to see you soon during your next travels and give you another thanks from all of us and appreciate your business and your loyalty to the brand itself. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas "Each Best Western branded hotel is individually owned and operated."

"The staff was 5-star!"

5
25/03/2018

It's an older hotel, but the rooms have been up-dated and include all the amenities you could ask for : coffee pot, iron, blow-dryer, wi-fi, clock, and cable TV. Tho it's right on the main road through town, it's quiet. The best part is the staff, who are friendly and considerate. The free breakfast was a bonus

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear LauraLeigh2018, From all of us here at Best Western Nursanickel in Dalhart, Texas we would like to thank you for you time and your loyalty to the brand name itself. We appreciate your business and the feedback that comes from our guests lets us implement the best possible stay and assure the most quality service for each of our guests to have the most comfortable stay while traveling through. We really hope to be able to share another great experience with you and hope to see you soon. Please contact me or anyone else in the office at the hotel if you have further questions or concerns. Sincerely, Brandi Creel Best Western Nursanickel Dalhart, Texas "Each Best Western branded hotels are individually owned and operated."

"Good value and excellent breakfast"

4
20/03/2018

This is an older Best Western hotel, but still a very good value and offering all the amenities as the more modern Best Westerns. Clean rooms, good lighting for applying cosmetics, fast internet, fridge and microwave, comfortable bed. The breakfast was excellent offering a variety of foods that even a gluten-free person could eat!

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Linda S, Thank you for choosing to stay with us her at the Best Western Nursanickel in Dalhart, Texas. We take pride in what we do and appreciate you taking the time out to rate and review us. We appreciate your feedback and use this to implement the best possible stay for all of our guests to continue providing each of you with superior service by exceeding your expectations. We hope to see you again soon and thank you again for your business and for staying loyal to the Best Western brand. If you have further questions please feel free to contact me directly at (806) 244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas "Each Best Western branded hotel is individually owned and operated."

"Trip to Denver"

5
15/03/2018

This place is always clean and fresh inside and out. The rooms are large and have a fridge and microwave. They have DirecTV which I have at home and makes finding channels easy. The people are always friendly and helpful. If you're traveling through Dalhart it is the place to stay!

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Nancy, Thank you for your business and your loyalty to us and to the brand name itself. We appreciate your time and effort in giving us your feedback. We value this and it makes us more available to what our guests like or dislike. We use this feedback to implement the best superior service that fits the needs and wants of all of our guests as a whole. If you have further questions or concerns feel free to contact me directly at (806)244-5637. Thank you again and hope to see you soon Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

"A good stay in Texas"

5
27/02/2018

Room was simple, but clean and comfortable. A good hot breakfast. Friendly staff with good dining recommendations. Wi-fi provided. Railroad nearby, but no problem. It's a bit off the beaten path of highway 54, but well worth seeking out.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Jim Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

"Nice room with comfy beds and a hot breakfast!"

5
20/02/2018

We stayed one night here on the way home on a road trip. The room was nice and had really comfy beds...most hotel/motel beds hurt my back. The bathroom was a little cramped, but the shower was a nice size! We had a nice hot breakfast with Texas-shaped waffles...room was definitely worth the price!

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear 84Lovely, I would like to thank you on behalf of myself as well as the whole Best Western Nursanickel Staff here in Dalhart, Texas. We take pride in what we do and we appreciate your feedback as well. This is what allows us to know just what our guest like, dislike, or something we can change, add, or correct to fit the needs of all. Our goal is to exceed the expectations of every guest and make them feel as if they are apart of this Best Western family. We want you to feel safe and comfortable while staying with us and want to keep seeing your face in many future travels. So with this I will leave you to find hope in our thoughts that we just gained another member of our Family. Thanks again for your business and for your loyalty for the brand name. If you feel you have further questions concerns or just need more info. do not hesitate to call me directly @ (806-244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, Texas "Each Best Western branded hotels are individually owned and operated."

"The staff is always very accommodating"

5
19/02/2018

Have stayed at the Nursanickel many times over the past 30 years. The place has changed a lot over that time, but something that has been constant and even improved is the great service we get from the staff. On our most recent visit, Denisia took the time to help us with a reservation problem that the national Best Western operators refused to address. She listened to our issue and went out of her way to take care of us.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear , Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us, and the loyalty to the brand itself. We would love to hear from you, so feel free to contact me directly @ (806)244-5637. We hope to see you again during your travels and invite you to spend it with us as often as you would like. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel 102 Scott Ave. Corner of Hwy 54 & 87/385 Dalhart, Texas 79022 "Each Best Western branded hotels are individually owned and operated."

"This is a convenient place to stay while traveling"

4
20/01/2018

The room was just fine. The breakfast was adequate. Although near train tracks, we had a room in the corner away from the tracks and the sound was quite muted. You have to go outside to get to the lobby and breakfast area, but the walk is short. It's a motel in the sense of pulling your car right up to the door. It's well run and clean.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Mary P., Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Sincerely Brandi Creel Front Desk Supervisor Best Western Nursanickel 102 Scott Ave. Corner of Hwy 54 & 87/385 Dalhart, Texas 79022 "Each Best Western are individually owned and operated."

"I would stay here anytime I'm in Dalhart"

5
22/12/2017

I would stay here anytime I'm passing through Dalhart. The rooms, lobby and grounds were super clean, and staff was very friendly and helpful, they went above and beyond to make sure our stay was pleasant!

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Jaylan, We would like to thank you for taking the time to fill us in with what you like dont like and what we could improve on. we use all of the feedback to bring together different options to try and satisfy each of our guests. We do appreciate your business hope to see u soon in the near future and if you feel you have any questions or concerns please fee free to call me @ (809)244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel Dalhart, TX

"CO travelers"

5
22/12/2017

Nice, clean rooms that have been recently remodeled, and friendly staff. Clean and well-kept. Excellent breakfast with many food choices. Good location with easy access and ample parking. Good value for the money.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Nancy, We would like to thank you for visiting us at our location in Dalhart, Texas. We greatly appreciate your business and taking the time to comment on your stay. We use each and every guests feedback to see what you may like, what we could do different or just as well the opinions you may give and what we can take from it to accommodate each individual. Please feel free to contact us @ (806) 2445637. We would like to Thank You again and hope to see you in your future travels. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel 102 Scott Ave. Corner of Highway 54 and 87/385 Dalhart, Texas 79022 "Each Best Western are all individually owned and operated"

"Nice older hotel, with friendly staff"

5
16/12/2017

We always stay at the Best Western in Dalhart, Tx. The staff is very helpful, the hotel is a little older, but everything inside/furniture and decor is newer. The bathroom is a little cramped, space between the toilet and tub/shower. There are trains that toots several times during the night, but this can be heard at other hotels too.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear Lorraine, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We do appreciate your business and loyalty to the brand itself. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Sincerely, Brandi Creel Front Desk Supervisor Best Western Nursanickel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Very friendly and good service"

5
26/11/2017

The decoration of the hotel is cute, the rooms are very comfortable and the hotel is dog friendly. The service was great. It includes breakfast and it has good location. It also has a good wi-fi. Prices are affordable

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Not our first stop at Nursanickel Hotel"

4
13/11/2017

This has been our regular stopping point on road trips from East Texas to Colorado. Always have had a clean room and comfortable bed. We stay overnight only. Most time we have been given a ground floor but this time we had a second floor room and without an elevator, it was a bit more of a chore to unload. It is pet friendly and the staff has always been very friendly. They have a very strange TV system using Direct TV that is not the easiest to understand. We had to call for help to get the TV receiver reset. We will use it again on our next trip to Colorado.

Brandi C, Front Office Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I would like to apologize on behalf of our whole team. Please in the future if you are not happy with your service or feel your experience was below our usual standards for any reason. Ask right away to speak with a manager or supervisor on duty, and will will try to make sure the issue is corrected immediately. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

"Fall travels"

4
12/11/2017

My wife and I like to travel. We've been to all 50 states together. We pick a part of the country and travel till we get home sick. We know when we stop at a Best Western our stay will be like home, safe and comfortable.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"simple but nice"

4
21/10/2017

dalhart became our stopping point after a long day of driving. we travel with our two dogs, so finding a pet friendly place is a challenge. this best western came through. it is conveniently located on the main highway through town. the room was clean, spacious and pet friendly. a basic but complete breakfast is included with your stay. the room cost was fair. the staff was friendly and helpful.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

"Clean"

4
19/10/2017

Stayed here and we didn't have reservation but it was getting late... luckily they had a 1st floor non smoking room available...i thought for a cattle town it was pricey. Room very clean, fridge and microwave in room. They said I train goes by 2-3 times a night, gave us ear plugs but honestly never heard it... this appears to be the best place to stay in area.... would recommend if your trip brings thru Dalhart TX.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. . We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

"A Disappointing Best Western Experience"

2
09/10/2017

Hotel needs to be updated. The one night we were there it was noisy in the parking lot with doors banging and people yelling back and forth. Bathroom was very small. TV was not working, but hotel staff at front desk came immediately to fix it. Breakfast was OK. Very minimal amenities for what I'm used to experiencing at a Best Western.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. We (recently) replaced window treatments with sears and blackout drapes, bathrooms tiles , door , case goods & fixtures in room in November 2016 and we finished working outside in March 2017 to Face lift up with all new exterior LED light fixtures . If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel 102 Scott Ave; Dalhart ,TX 79022 806-244-5637

"good service"

5
08/10/2017

would stay here again. very good breakfast and the staff is friendly. they offer fast checkout.. great place to say if you are passing thru. but you must enjoy the sounds of trains. close to places to eat. small town.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Cammie Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

"A clean room in an older building, complete with railroad sounds"

3
03/10/2017

This motel may be the best in Dalhart, and is clean and relatively comfortable. However, it's an older building, near a very active railroad crossing, and our room still has a strong musty smell typical of older motels. The staff do a very good job, and they happily helped with a special request I had. We were placed in a pet friendly room that was about as far away from the grass behind the building as we could be, so dog walks required much more time. Breakfast was pretty good, albeit the usual for small BW inns. The AC unit was very confusing, requiring an always-on button to be pushed so that the cooling would continue all the time. Otherwise it would shut off every five minutes, then staff off for about 10 minutes, which wasn't enough to keep the room cool, despite being set to high.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

"Close to train traffic"

3
21/09/2017

This older 2 story motel is located on the main highway and right across from the rail line. Several trains went by after 10pm, blowing their horns at least till midnight. After midnight, we occasionally heard trains going by without blowing their horns. Our room was clean, but did require renovation. Noticed poor patch jobs on shower and bathroom walls and between shower wall and bathtub. Small room, but comfortable for the 2 of us.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
102 SCOTT AVE. /CORNER OF HWY 87/385 & 54, DALHART TX, 79022-2735 PH: (806) 244-5637 September 22, 2017 Dear Mr. /Mrs. /Ms.: I am concerned about the problem you experienced at our hotel during your recent stay. We will not know until someone tells us. We are(City Of Dalhart, Chamber Of Commerce and residents of Dalhart)working towards the quite zone and (according to city Dalhart they working on it)and I guess it is going to take more time than they thought, also we have mention about train passes through on our Internet web site and we provide ear plugs at front desk . Our next agenda is to go each room and fix each issue. Thanks Barry Sukha GM

"Drive up Best Western"

3
18/09/2017

Older place, drive up style. 2nd story has balcony. Nice room. Clean. Bathroom small but renovated. Beds comfortable. No hot water in the morning. They get an F on that one. The trains did not bother us. Well kept outside. Generally a comfortable place.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you have raised have been addressed, and management is in the process of preventing the problems you experienced from happening again. Therefore, I'd like you to give us another chance by staying with us again during your next visit to Dalhart, Texas. Thanks Barry Sukha GM

"great hotel"

5
27/08/2017

I pass threw Dalhart on my way to my sons college. I have stayed here several times. I enjoy this hotel because it is extremely clean, the staff are nice, rooms are great. I would highly recommend staying here. It is also with in walking distance to Dairy Queen, my go to place for ice cream .

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Katherine Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Well Now ....."

4
17/08/2017

We were looking for 1/2 way stop between Dallas and Crested Butte although the choices in Dalhart didn't seem to be overwhelming. Each Hotel seem to have major drawbacks but we finally decided to give the Best Western here a try. When we arrived, they did have our reservations although the first-floor rooms that we had requested were not available according to the desk clerk. After some discussion, we ended up with the rooms that we had requested initially and we're pleasantly surprised by the condition and furnishings in the rooms. As far as the room itself is concerned, I have paid a lot more for a lot less. The bed was comfortable and the bathroom was clean which is about all you can ask for a hotel on the road these days. While the complementary earplugs are still available, we live across the street from a train track and had no trouble at all falling right asleep in our room. The only bad thing I could say about the location was that it smelled like a feedlot at certain times of the evening which is no fault of the motel. The complimentary breakfast was probably one of the best that I've had in quite a while. The food was hot and was restocked continually The staff was very pleasant and efficient. Some of the older reviews referred to deficiencies in the facilities and in the restaurant but obviously those have all been addressed and corrected. You would be hard-pressed, in my opinion common to find a better place to stay in Dalhart.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Business traveler"

4
14/08/2017

Stayed one night. Walked in to get a room. The front desk was fast and knowledgeable. The room was clean and the bed was comfortable. The breakfast was better than I expected it would be. The rate was fair and I will stay again when traveling through dalhart.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Nice, clean hotel"

4
14/08/2017

This was a decent place. The rooms are very clean. There are some features that could use some updating/fixing, but overall it was a nice place. They provide ear plugs for the trains going by, but I had no problem with them and I am a light sleeper. The thunder from a storm was louder than the train horns. Overall a good place to stay.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear , Cathy Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Great Sleep"

5
11/08/2017

Best place for the best value!! COULDN'T be more satisfied with the price! And definitely hope to be passing by here again someday! And would definitely recommend this to a friend! Quality was nice staff was helpful!

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Tina Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We (recently) replaced window treatments with sears and blackout drapes, bathrooms tiles , door and case goods & fixtures in room About November 2016 and we finished working outside to Face lift . Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Pleasantly surprised "

5
08/08/2017

I didn't have high hopes for a motel in Dalhart but I was pleasantly surprised! The room was clean and newly refurbished. The breakfast was yummy (can't go wrong with fresh waffles). I'd stay here again!

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Stay here. You will not be disappointed."

5
08/08/2017

Older property, that the owner is working every week to improve, and it shows. The pool area is great. Breakfast room small, so plan accordingly. Excellent local Tex/Mex restaurant to the east up HWY 54. Shabby inside, but your tummy and pocketbook will be happy.

"No parking at the inn."

3
30/07/2017

We arrived late with reservations. Once we checked in we were told there were no parking spots available. The lack of parking spaces made for additional work and worry. The hotel is across the street from busy train train tracks, but we received ear plugs at check-in.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear,Keith Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. On that day we had 4-5 guests had 2 vehicles and couple of did not park proper and our employee and myself parked always as needed parked next door property with lighted area.. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. We (recently) replaced window treatments with sears and blackout drapes, bathrooms tiles , door and case goods & fixtures in room About November 2016 and we Just finished working outside in March 2017 to Face lift up with all new exterior LED light fixtures . If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager

"Exceeded expectations"

5
25/07/2017

I've stayed in Dalhart before. It is a cattle town; our first stay was just okay. This hotel was a pleasant surprise. It was clean, comfortable and pleasant. I enjoyed the larger choice of breakfast items -- it was replenished often while we were there. I made a egg biscuit while my husband had the traditional waffle.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear Cheryl Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637 . Sincerely, Barry Sukha General Manager Best Western Nursanickel Hotel

"Safe & secure rest."

4
17/07/2017

We left Estes Park, CO and we're tired from traveling all day. My wife called Best Western to see if there were any vacancies in Dalhart. She was told there were no vacancies. We got to Dalhart and stopped by the Best Western anyway. We found there were in fact 2 vacancies. We were given a great break for being a rewards member. The room was clean & cool and we parked in front of our room in a well lit an secure parking lot and experienced a very restful night. Breakfast was fairly good. The coffee, eggs, waffle, biscuits were great. The potatoes were smothered in a gosh awful tomato sauce and undercooked. Overall our experience was positive and we will continue staying at Best Western on our road trips.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Updated Classic Motel"

4
11/07/2017

This BW is an older property that has been tastefully updated. It obviously reflects pride of ownership. Our room was clean, comfortable, and looked modern. As expected for this type of motel, the room was a little smaller than the typical BW, but the modern and clean decor made it feel larger. Buffet breakfast was good. One minor complain, the in-room wifi was spotty. Also, travellers should be aware that trains do pass through town a couple of times a night and although my gf slept through it, I was awakened both times. The friendly front desk team warned me about the trains and provided ear plugs for out comfort.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Jonathan Thank you for completing the survey regarding your recent stay at our property. We (City of Dalhart, Chamber of Commerce and residents of Dalhart) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022 806-244-5637

"Great bargain!"

4
04/07/2017

I arrived late and the staff was very friendly and professional. Small town and no restaurants were open. The receptionists guided me to a local place that was great. The only negative is the intersection that this hotel is on is difficult in and out. Everything else good!

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Cindy Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"WOULD STAY THERE AGAIN"

5
03/07/2017

Staff unbelievable, clean, animal friendly and easy!!!!! Would stay again. Amenities great. Food service right there. Traveled from the wise coast and would definitely stay there again. Courteous calls just to make sure everything was in working order and to our desires. All worked out great and thanks again to the entire staff that made it happen.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Claudia Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"BW Nursanickel Hotel, Dalhart, TX"

4
01/07/2017

Stopped at this hotel after a long day of traveling. Reasonable price, accommodated our vehicle and trailer. Nice clean rooms, good bed. Would stay again. Be aware of the Pizza Hut down the street not very good service at this store. Product not bad but you will have to wait awhile.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Wayne Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Dalhart Best Western Texas"

5
22/06/2017

Good experience ver nice will return I think you for the review I already filled one out I don't know why I'm completing the second one out but you have a very good day the rooms were clean the people of been good to us over many years of traveling in and out of DALHART and Best Western thank you

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Bill Polard Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Great place to stay in Dalhart"

4
19/06/2017

I picked this hotel as I have had good experiences at Best Westerns in the past and the reviews were favorable. I was not disappointed. Friendly and welcoming staff. Good location. The train noise is there but it didn't impact my stay and they offer ear plugs and are open about that up front. Good breakfast options. No complaints here!

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Leah B Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Last stop for a great hotel heading West"

3
19/06/2017

This hotel is not in the ideal location but the rooms are renovated and the beds are comfortable. Negatives: High price, Train property (you will hear it run through town), ON the highway. I did find 2 cockroaches but disposed of them quickly. Overall, decent stay for the one of the last stops before you travel to the middle of the desert/plains.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear ,Robert G Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Pleasant Surprise"

4
18/05/2017

Due to the age of the hotel, I did not expect the level of upgrades. The Management has done a very good job maintaining the establishment. Room was comfortable and clean. The staff was extremely helpful. The hotel was conveniently located to the downtown area.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Ricky C Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

"Best Western Dalhart"

5
26/04/2017

Excellent hotel for the cost and the breakfast was absolutely amazing. The breakfast was hot and fresh, the pastry was very good and fresh and the quantity was maintained by a watchful staff. The room was very comfortable but the bed was a little too soft.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Steven Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

"Great halfway point to Tucson from MO"

4
18/04/2017

The room was clean and they moved me to a non-smoking room upon arrival since a mistake was made in the booking. The internet worked pretty good. The breakfast was good, but no bacon. They gave you a little travel bag with snacks when you checked out in the morning. There is a real close railroad so they give out ear plugs so you won;t be disturbed by it. Very close to fast food restaurants. I liked that it had a tub in addition to the shower.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We do put 2 or 3 times a week Bacons & Sausages and rest of the times only sausages. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

"Unexpected stop"

4
12/04/2017

We weren't planning to stop here but bad weather kept us from the roads. They extremely helpful and although they had a tremendous amount of people trying to check in because of the weather, they did a great job making us feel welcome and safe. The rooms were average but very clean.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear, Joan M Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us. Please contact me whenever I may be of further assistance. Thanks Barry SUkha GM Best Western Nursanickel Hotel 102 Scott Ave Dalhart, TX 79022 806-244-5637

"Clean and comfortable"

4
05/04/2017

As snowbirds, the location was good on our way back east. We didn't really have high expectations having stayed in Santa Rosa, Amarillo, etc. But, this worked out great for us and the hotel staff were friendly, the room was clean and comfortable. Dog friendly too.

hayb1, General Manager at Best Western Nursanickel Hotel, responded to this review
Dear , Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. . We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles and door and working towards to replace case goods & fixtures in room and we just finished exterior face lift up. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022 806-244-5637

"Nice Stay"

4
03/04/2017

Stayed at the hotel while traveling cross country. The staff was pleasant while we checked in. The room was clean and current. The only negative about the hotel cannot be fixed by them. Trains go through this town several times a night. Earplugs are provided and they tell you about the trains when you check in. The breakfast was very good and included eggs, 2 types of meat and waffles. Rolls and dry cereal was also available.

hayb1, General Manager at Best Western Nursanickel Motel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Great Customer Service"

5
31/03/2017

Upon checkin, the lady was very pleasant and accommodating. The customer service was outstanding and made for a wonderful experience. We tend to stay in other hotel chains, but may start staying in Best Western hotels more often.

hayb1, General Manager at BEST WESTERN Nursanickel Hotel, responded to this review
Dear, Loren Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western® Branded Hotel Is Independently Owned & Operated”

"Beware of Bedbugs"

2
25/03/2017

Stayed here for 1 night on our way to Colorado on 3/11/17 in room 253. I have no complaints about the property itself. The staff was friendly enough and the breakfast was above average. However, I woke up the next morning and my feet and ankles were covered in bedbug bites. They itched like crazy and were in the classic 3 bite pattern (breakfast-lunch-dinner). I contacted Best Western customer service via email and they assured me that the management would contact me. It's been over a week and I have no received one phone call or email from them. I don't want a refund, but I do want them to inspect the room and the adjacent rooms so that they can be properly treated so that no other guests are bitten and the infestation doesn't spread. My family followed proper bedbug travel protocols and I'm 100% certain that they didn't follow us home.

hayb1, General Manager at BEST WESTERN Nursanickel Hotel, responded to this review
Dear, Heather L Thank you for your email for concern. AS always we take great value to all guest that stay and email us with a concern or experience during their stay. We took the comment serious. We attempted to call number provided Both time No Answer. There has being several guest in room 253 since your stay. and we never got any issues about bed bug or any Other bugs. Our experience staff train in this case and they Never found any evidences of the pest. We want to extend our apologize it brought. Thanks Barry Sukha GM

"NO POWER and SMELLY TOWN"

1
22/03/2017

Power outages with no communication from management. Manure smells permeate the entire town. I will never stay at this hotel again. No breakfast due to power outages, and no flashlights offered, or any other light sources for that matter. No offer of any compensation. They need to have a backup electrical generator on site for these occurances. Very disappointed.

BestWesternHotels, Guest Relations Manager at BEST WESTERN Nursanickel Hotel, responded to this review
Thank you for your feedback. We always strive to exceed guest expectations and we apologize that we were not able to do this for you during your stay. We will follow-up with the hotel based upon your comments. Best Western Hotels & Resorts

"Nasty air wick "freshener" in the room. A clean room should not need any thing to cover .Train and traffic are very loud"

2
29/11/2016

Construction on the stairwell did not give room to walk the steps and carry luggage. Very unsafe for children. Not marked as a caution area. Not notified or mentioned at check in. We asked about how often the train went through and the check in said, "we are not given that information."

"Very clean"

5
20/11/2016

The room was just as in the picture. Very clean and comfortable. Breakfast was less than terrific, ran out of all hot foods. Person doing the breakfast was also running the desk. Should be 2 separate people if u want happy guests. Good for the price and hotel was packed. We would stay here again if in the area.

hayb1, General Manager at BEST WESTERN Nursanickel Hotel, responded to this review
Dear, Liz B Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If More than 40 rooms rented then we have 2nd person available. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022 “Each Best Western Branded Hotel Is Independently Owned & Operated”

"Overnight"

3
16/10/2016

This is an older motel in a town with major road construction and many trains. If train noises bother you they provide ear plugs. The ice machine was kaput, so they provided ice if you requested it at the desk.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Hotel, responded to this review
To, Mary C Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. We have mention about train noise in our website bestwestern.com ,Also, we try to make aware of each guest during registration about train noise and crossing, ear plugs available plus we have a big sign behind the desk with train picture on it with notice saying Train Noise & Crossing as well. This town does exist because of the railroad . We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles , door and case goods & fixtures in room and we are working towards to do Face lift outside in next 8 months. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel 102 Scott Ave; Dalhart ,TX 79022

"Nice Room"

5
19/09/2016

Location was good but because of road construction it was a little loud. Was warned about train when checking in but it was not that bad. Pool was closed. Lots of workers from out of town, when they come in they can be a little fast pulling into the parking lot. The workers used all the ice and we had to walk to store for our own. We were only there over night and passing thru, so ok over all.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Hotel, responded to this review
Dear, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Nice but loud trains"

3
17/08/2016

Hotel was nice, staff was very friendly, rooms were good value, but trains were very loud when they passed the hotel. I heard one train around midnight, and one around 5:30, but not sure if others passed in the night that didn't wake me up. Breakfast was good, and location was good (other than proximity to train).

Sukhbarry, General Manager at BEST WESTERN Nursanickel Hotel, responded to this review
Dear , Stephen Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Ashambolic hotel that does not keep it word"

1
11/08/2016

When I got to the reception I waited 5 minute only to be told there was no record of my booking. When I produced the booking conformation that I had printed off when making the booking I was told this is our fault and not to worry as there were spare rooms available. After reaching our room, unpacking and showering we decided to iron our clothes for the morning and settle down for the evening, however the steam iron didn't work so we decided to just watch the television only to find that that didn't work either. So I phone down and asked for another steam iron and someone to sort the television. A few minutes later two girls from facilities knocked on the door one with the iron the other to look at the TV. After messing with the cables and the remote for 5 minutes I was told the TV didn't work and the best they could offer was that we change rooms. We declined the offer as it was nearly 9 o'clock at night and we had settled in. The two ladies promptly left, however the receptionist re appeared 5 minutes later to tell me that to compensate for all the problems I would get a discount when I settled my bill in the morning. The following morning when settling the bill I as told because of the problems I would not be charge at all for the night's stay , further more my credit card costs would be refunded. I was then handed my receipt/invoice which had zero's cost in all the columns. However when I got home and received my card statement I had indeed been refunded my credit card costs which amounted to $8.87. BUT I had also been charged in full $ 107.34 cost of the stay. Not a place to stay and not a place to be trusted.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Hotel, responded to this review
Dear , Chapmam Stephen Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We offered you to move with helping to move stuff as well and lady told you will give some kind of discount which we did $8.87 we did not told you that we not going to charge at all. Can you please provide (Send) me the invoice that saying zero in all column at [email protected] We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles , door and case goods & fixtures in room and we are working towards to do Face lift outside in next 9 months. If I can provide any assistance, please don't hesitate to contact me directly at 806-884-9175 or 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel 102 Scott Ave; Dalhart ,TX 79022 806-244-5637

"Great for quick stop over from Coloratdo back to Texas!"

3
07/08/2016

Nice amenities, hot breakfast & friendly staff! Very clean & updated . Fridge was appreciated. There is highway construction in front, but was not a bother to us. Nice pool & noticed a handicap mechanism for those who need.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Hotel, responded to this review
Dear , Glenda Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"if you like train horns you'll love this place"

3
03/08/2016

the hotel is right across the street from a very busy train track. 2 a.m. i'd guess the horns wake up the whole town. best part of the stay was the texas tavern which is within walking distance. the only restaurant, juans burritos and grill, is in the gas station across the street. enjoy the noise

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , James Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Few Choices"

2
31/07/2016

Stayed here for 1 week. The room was supposed to be a non smoking room, but it had a bad odor of smoke. Mentioned it to the front desk and she just said it was from the room below. Not possible. Used the pool a few times, was refreshing, and is a salt brine system which is nice. Provided breakfast was good in the morning, only problem if you sleep in on the weekend, they close at 9. Most are open later on the weekend. Laundry machines are provided. The rooms are clean other than the smoke smell, maybe it was just the room I had. When I checked out, the girl at the desk said she would make a note and check it out. When your in the room I guess you get used to it, but when you first go in, you can really smell it. Overall it's not really a bad place to stay for the money.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Ken Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I guess your room is above the smoking room that's why it smell . If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM BW Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Keep On Going"

2
27/07/2016

We enjoy most Best Westerns. Nursanickel is old. Nursanickel is in Dalhart. That's 2 bad strikes. The highway next to the hotel is under construction and will be for the next two years. Ingress and egress are difficult due to the construction. Plus the air is filled with road construction dirt. The train is the third strike. We were on the second floor but it still made a noticeable rumble sound in the room during the night. Then there are the flies that are ever present in the room. When the staff puts fly swatters in the room you might now you'll have a problem. We killed 9 but they kept sneaking in! The room was adequate, so was the bathroom but overall it's the pits.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear Mr. /Mrs. /Ms.: Patsy A I am concerned about problem you experienced at our hotel during your recent stay. We will not know until someone tells us. I am writing to thank you for taking the time to bring this matter to our attention. WE do have mention in our website plus upon check ins. we will try to make guest aware of train noise. We are working (City Of Dalhart, Chamber Of Commerce) together with Railroad about to have Quite Zone or buzz at crossing only and we got positive response from them and we are working towards that. This the area with agriculture and dairies and cargills so we can stop flies and bugs intil we get coldfront. We accommodate many guests each evening, and the principal goal of our hotel is to provide dependable service to each at a reasonable price. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. Please be assured that the issues you have raised have been addressed, and management is in the process of preventing the problems you experienced from happening again. . Again, I want to thank you for taking the time to share your concerns with us. There's no excuse for anything less than complete guest satisfaction. Sincerely, Barry Sukha General Manager

"Straightforward stopover on the way to the mountains"

4
24/07/2016

This is an old (built late 1960s - early 1970s, if I had to guess), but well kept, motor court style Best Western smack in the middle of Dalhart. Expect few frills, but expect to be comfortable. The beds were comfortable and the rooms were generally spacious (although the bathroom was a bit tight). There are plenty of critical reviews of this hotel. If you're expecting luxury, you should look elsewhere. However, if you're looking for a clean, comfortable place to stop over on the way to somewhere else, this is a solid choice. The rooms look to have been recently remodeled and refurnished. Because you're in Dalhart, you're right next to the railroad tracks. However, the staff makes the best of this location by offering complimentary earplugs from a jar kept at the desk. Also, because you're in Dalhart (and, thus, you're in cattle country), there will be flies. To help, the housekeeping staff leaves a fly swatter in each room for your convenience. The complimentary breakfast was good and the staff pleasant. The wifi worked well. The only thing that keeps this hotel from receiving 5/5 is that there are very minor maintenance flaws that do not affect the hotel's comfort at all. I noticed paint peeling from the bathroom door jamb and baseboards that looked really banged-up. Also, the parking is a bit tight. But the things that matter: beds, towels, door locks, etc., are well cared for.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Alan R Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are working towards to do resuraface & Paint in bathroom soon as we got somme crew to work. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Good bed + good shower = Good choice"

3
23/07/2016

After reading the reviews, I was a little concerned about the noise from the train. I think the train would be an issue with most hotels in Dalhart. We made reservations about 9:00 pm and arrived at 10:30 pm on s Friday night. The place was busy, but quiet (other than the train). Complimentary ear plugs are available at the front desk. We stayed in room 225, with a king-size bed. The decor appeared modern and rather new. The room was simple, but clean. Breakfast began at 6:00 am, and included hot options including make your own waffles. We just grabbed coffee, fruit, and yogurt to go. Hotel prices in Dalhart were much more reasonable than Amarillo.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,JK Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Dirty rooms"

1
18/07/2016

Originally booked a double bed room on accident. Called to change to a single king and lady on the phone was very helpful. Got there at three in the morning and staff was waiting to check us in. But the bed was covered in hair, it was absolutely disgusting. The only other room available was a double bed. The bed was cleaner. But throughout my stay I found multiple bugs in the room: a fly that wouldn't leave me alone, a bug in my drinking glass, and a spider in the bathroom. Cleanliness was almost nonexistent during my experience there.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear Mr. /Mrs. /Ms.: Rarereviewer I am concerned about problem (Train Noise) you experienced at our hotel during your recent stay. We will not know until someone tells us. I am writing to thank you for taking the time to bring this matter to our attention. WE do have mention in our website plus upon check ins. we will try to make guest aware of train noise. We are working (City Of Dalhart, Chamber Of Commerce) together with Railroad about to have Quite Zone or buzz at crossing only and we got positive response from them and we are working towards that. We accommodate many guests each evening, and the principal goal of our hotel is to provide dependable service to each at a reasonable price. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you have raised have been addressed, and management is in the process of preventing the problems you experienced from happening again. Thanks Barry Sukha GM

"Not Quite Up To Par"

2
15/07/2016

I'll attach several photos as they tell the story better than I could. For starters, this hotel does get a few things right. I like the covered peep hole and that the table lamp and night stand lamp have all the connections you might need, including USB, for connecting a wired device or recharge a cell phone. The room was clean and furnished in a modern style; which I truly appreciated. I did think it strange that the room had it's own fly swatter (I've never seen that in a hotel before) but it came in handy when I killed three of four (one got away) houseflies buzzing around the room. The only other bug I recall seeing in the room (there were plenty outside) was a dead one inside the bathroom ceiling light. But, basically, my room was in need of some attention (i.e., peeling paint repaired, water stains sealed and painted, etc.). But, probably the most troubling was the lack of adequate secure parking for a truck with a small U-Haul trailer. I had to park near the road construction at the edge of the street in the very front of the parking lot. The turmoil created near that intersection, due to the construction and heavy traffic congestion, makes access and egress a dicey proposition. In terms of value, I think the room was priced about 10% above what it should have been for the age and condition of the room and the hotel's location. Bottom line: I probably would not stay here again if I could avoid it.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,J Eddleman Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles , door and case goods & fixtures in room and we are working towards to do Face lift outside in next 9 months. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel 102 Scott Ave; Dalhart ,TX 79022 806-244-5637

"Our Night at the Nursanickle"

5
08/07/2016

The name has intrigued me for years. Our schedule finally allowed us to stay here. The experience was very pleasant. While the facility is "old-style" (doors opening to the outside), it is very well kept.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,John Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Very pleased "

4
01/07/2016

A really great stay at this Best Western. Our room was update, clean, flat screen tv, pretty decor, fridge, microwave and plenty out plug in ports including USB. The beds, linen and pillows were comfortable and the AC was functioning well. The parking lot is currently going through some reconstruction so parking was limited. The con about this motel is their location. The train goes by the motel at night several times I.E. 12:45am and blows it whistle. The AC will not drown out the whistle. I had read reviews about the train so I made sure I took a second floor room in the back corner.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM BW Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Wouldn't honor email confirmed price quote"

1
01/07/2016

Hotel is clean. Road construction outside. Construction in the parking lot on the property. Booked reservations through AAA for a night's stay in this AAA Diamond rated hotel. Price charged was $31 higher than the price in my confirmation email. After calling the Best Western corporate office, we were refunded $10. Am not recommending this hotel in any way. Customer service is not a priority for this front desk staff.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear Mr. /Mrs. /Ms. I am concerned about the problem you experienced at our hotel during your recent stay. We will not know until someone tells us. . Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. We had credited $20.06 However ,we do Charge $10.+ Tax for each Child age 12 & Over. We just replaced window treatment with black out drapes. We are Replacing the Tile in bathroom , bathroom doors & working towards replacing furniture's and fixtures in this year, and possibility outside stucco & stone combination over the brick in next year . Sincerely, Barry Sukha GM 102 Scott Ave; Dalhart TX 79022 806-244-5637 “EACH BEST WESTERN BRANDED HOTEL IS INDEPNDENTLY OWNED AND OPERATED”

"NICE, CLEAN LODGING ON THE WAY TO THE MOUNTAINS!!"

5
29/06/2016

On our way to Red River, NM we stopped off in Dalhart and decided to stay in this Best Western. Like most Best Westerns it was clean and comfortable. The breakfast was very good and the manager at the desk was knowledgeable and helpful.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Jenkin Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM BW Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Passing Through"

4
29/06/2016

We were driving to California and stopped here for a night. The hotel was fine. Clean and comfortable. Good breakfast and friendly staff. There is a train that runs through town all night long. They provide earplugs, ha!

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Dianna C Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Excellent value"

5
26/06/2016

The Management and staff go beyond what would be expected to make the stay a pleasant one. Renovated rooms and supreme effort of all the staff to mitigate a little train noise are very apparent and do more than make up for the sound of the trains. It is a very good value and one won't find a more pleasant, sincere, and helpful staff anywhere. All the right stuff!

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Sam A Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM BW Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Decent Overnight, Except for Train"

3
23/06/2016

Stopped at BW Nursanickle on way to Colorado. Booked through hotels.com. This is an old style 'motel' with doors opening to outside. Dalhart has major road construction that stops just short of the BW, so entrance into parking lot gave a dusty impression. There were several men drinking beer IN the pool, and all of this gave an unsettling first impression, however everyone was quiet and kept to themselves. The rooms have been updated and appeared immaculately clean. Carpet was newer, furniture appeared new and trendy, bed comfortable, plenty of hot water, and fluffy towels. Breakfast was typical complimentary breakfast and was well stocked. Only real problem is the train. Train track is right there and they blow their whistles approaching the intersection. Overnight, we had about four whistle events and the train sounds like it is in the room with you. Front desk offers ear plugs but in no way would ear plugs block the sound. Other than that this is a decent, clean, convenient place to stay.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Eliza Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"A good night at the Nursanickel"

5
15/06/2016

I work weekends and when I am going home to northern Colorado, I will stop here. The rooms are comfortable, the sleep is good, the rooms meet my needs, and the breakfast is hot and fresh. I make this stop part of my travel plans.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Noisy "

2
09/06/2016

My son said he liked trains. Good thing because we heard them all night long. It felt like we were on the train. The AC would have drowned the noise out if it would have allowed me to run the fan constantly. The room itself seemed very clean and well kept.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Elsa Spjut Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart ) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. We have mention about train noise in our website bestwestern.com ,Also, we try to make aware of each guest during registration about train noise and crossing, ear plugs available plus we have a big sign behind the desk with train picture on it with notice saying Train Noise & Crossing as well. This town does exist because of the railroad . We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles , door and case goods & fixtures in room except lamps (Due to non Deliverable items) and we are working towards to do Face lift outside and landscape in next 10 months. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart ,TX 79022 806-244-5637

"Suitable for a passing through visit"

5
28/05/2016

The hotel was clean and the breakfast was hot. The beds seemed comfortable enough. Yes, there was some train noise but we were offered ear plugs at the front desk and they were complementary. I thought that this hotel was adequate for a one night stay. I just wish the front desk employee had offered to make sure we were signed up for the $50.00 gift card offer.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Karen A Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I guess the Offer of $50.00 Starts from 05/23/2016 * ends on 08/28/2016. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Good for an overnight"

3
28/05/2016

Clean, comfortable room and friendly staff. Lots of road construction so it is hard to get to. It is pet friendly but there wasn't a very good place to walk our dog. They offer ear plugs because of the trains, I only heard one train around 9:00. It was not a quiet hotel, not bad but just not real quiet.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Linda Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We do have grass for pet walk right behing the hotel building. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Best Western"

4
18/05/2016

Our room was very clean and comfortable and the staff was very friendly and helpful. The only negative experience for us at this hotel was the parking. There was not an area for a truck pulling a trailer and we had to park far away from our room.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Mary G Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. wE are working towards repairing our parking lot .We do Have 2-3 long bed parking space in out lot. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Great stay"

4
17/05/2016

Clean comfortable room, very reasonably priced, friendly staff, good breakfast, large variety to choice from, hot foods, cereal, fruit, yogurt and danishes. We would definitely stay here again. There are trains that come through town several times a day and at night, but it wasn't a problem.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Bonnie H Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM BEST WESTERN Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Trains"

3
13/04/2016

Room was small but, very clean. Tub and shower not made for anyone over 5 foot tall. Trains ran all night so, try to get a room towards the back. Breakfast was the best thing about the entire stay. Pool was not open but, it was only 36 degrees that night. People were friendly bu, not American.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Joyce S Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart) are working together for quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. Also, we try to make aware of each guest during registration about train noise and crossing, ear plugs available. This town is well known by train because this town does exist because of the railroad also her room is on the corner of the building. We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles and door , replaced case goods & fixtures in room Except Lamps , Chairs and Lounge chairs and we are working towards to do face lift outside and landscape in next 12 months. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022 806-244-5637

"one night stay"

4
05/04/2016

We only stayed one night as a stop over while traveling to Phoenix. Only thing I would recommend is when seniors stay at the hotel you put them on the bottom floor as there is not an elevator. All rooms are outdoor entrance. Hotel was quite adequate with comfortable beds. Breakfast was great with several options.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Deanna B Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM BEST WESTERN Nursanickel Hotel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart, TX 79022

"Worst motel I've ever stayed in"

1
04/04/2016

water didn't drain out of tub. Tub & shower room so small you couldn't turn around in it. Even left a rag to clean room. What does that tell you. Front desk lied when said rooms were updated. Vanities old crappy. I can't believe Best Western puts their name on a place like this.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Butler Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We had cleaned sink & bath tub drain 2 weeks ago but I saw due to drain stopper not adjusted proper in sink and I had removed drain stopper and put regular strainer and water drain out faster than before. We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles and door , case goods & fixtures excepts Chairs & Lamps because delayed in delivery so now in June 2016 and we are working towards to do stucco over the brick outside and landscape in next 12 months. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022 806-244-5637

"Okay stay"

3
02/04/2016

The room was clean but the king room did not have comfortable seating in it. We had to sit on the bed to watch TV. We always book rooms with king beds because there is usually at least one chair or a love seat. The hotel is very close to train tracks but fortunately, a train did not come through while we were sleeping.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. We were waiting for our delivery for In room Chairs and Lounge chairs on mid March 2016 but it got delayed to end of may 2016 now, Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart, TX 79022

"Probably best in Dalhart"

5
25/03/2016

No surprises here except 2 things. The rooms are better quality than you'd expect with a best western or a motel at all. It's more like a holiday inn. The breakfast is big for continental. Great to have that in the morning. Dog friendly for only 10$ per dog.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear, CAL Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637 . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel

"Family Travel"

4
21/03/2016

My family of four stayed at this hotel. It was near a major railroad crossing but when we checked in they offered ear plugs....we didn't use nor did we really hear the trains. It was nice that they gave us the heads up.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear Jennifer M Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637 . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel

"Friendly people, really nicely updated rooms."

4
21/03/2016

This is our second stay at this property. We are always tired when we get here and generally just sleep and get up and journey on. The thing most people know about Dalhart is the trains are noisy. This can't be helped. We arrived at 2:00 AM in the morning to find a very pleasant front desk person who got us the last room here and the last non-smoking room in Dalhart. The room was really, really nice, recently updated, fresh smelling and most of all quiet. Breakfast was crowded but good and everybody seemed to be enjoying their stay as much as we did. They keep the breakfast open longer when it is crowded as it was this night. I recommend this place with the strange name.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Del B Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637 . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel

"Super Clean and Friendly Staff"

5
21/03/2016

Second stay at this motel. For this price range, the cleanliness of the rooms and friendliness of the staff is top notch. Kind of close to the train and some noise from that, but not too bad. They provide earplugs if you wish.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Mary Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637 . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel

"Is Dalhart TX close to nowhere?"

5
19/03/2016

Great beds. We just needed a place to sleep for the night and made our choice without looking at reviews but we were pleasantly surprised with our experience. Alex was working the front desk and was friendly and helpful. The room was clean and fresh. We did not use the TV, we used the wi-fi and went to bed. The bed was more comfortable than my bed at home and I slept straight through 7 hours. They told me that the train goes by close to the motel but I did not hear it. Ask for a room away from the road. They offer to supply those common things that you may have forgotten and the free breakfast is good. It includes Texas shaped waffles and good, not great, biscuits and gravy. (Holiday Inn Express biscuits and gravy is not good)

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637 . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel

"Very helpful staff !"

5
18/03/2016

Let's just say I was stuck in a difficult place. I was stranded without a mode of transportation in Dalhart. I had some issues with my vehicle, and every staff member made sure I found my way back home. Barry / Sloane / Uvidalia, thanks for the help !!!

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Bob Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637 . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel

"Noisy! Don't stay."

2
17/03/2016

The hotel is very noisy being located at the intersection of two major highways (major for Dalhart) and next to the train tracks. Loud noises all night long! When we checked into the room we found leftover food in the refrigerator...yuck! I would try to avoid Dalhart as other hotels are not much better.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
BEST WESTERN Nursanickel Motel 102 SCOTT AVE. /CORNER OF HWY 87/385 & 54, DALHART TX, 79022-2735 PH: (806) 244-5637 March 18, 2016 Dear Mr. /Mrs. /Ms.: Jack H I am concerned about the problem you experienced at our hotel during your recent stay. We will not know until some one tells us. I am writing to thank you for taking the time to bring this matter to our attention. We accommodate many guests each evening, and the principal goal of our hotel is to provide dependable service to each at a reasonable price. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. l is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you have raised have been addressed, and management is in the process of preventing the problems you experienced from happening again. Thanks Barry Sukha GM

"Dalhart Best Western Nursanickel Inn"

4
16/03/2016

A good place to stay. Convenient to things in the area. If passing through, a good place to stay the night. I was only there about 9 hours, but I have no complaints and had a good breakfast also. I slept well, the room was quiet, and the staff was very friendly and helpful. If I have the need and opportunity, I will stay here again.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
To, Barry Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637 . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel

"Newly Remodeled rooms accomponied by Excellent management"

4
09/03/2016

I travel quite a bit for work and have also been in the hospitality industry for the past 15 years. The BWN in Dalhart is newly remodeled, clean, and pet friendly. Every time I stay in a hotel of this caliber there are generally a few set backs. I must say as a service/hospitality industry professional that Barry Sukha (the GM) went above and beyond my expectations in every way possible. I had a minor issue with my room as well as some excessive noise coming from a another room. He genuinely cared about my stay and addressed the situations with class and respect for all the guests involved. I know this because I was in the lobby while he called and addressed the noise complaint. He was just equally accommodating to the person that I complained about as he was to me as well as every other guest I saw him interact with. This industry needs more people like him. Thank you for all your hospitality Barry! Because of you, this will be the only place I stay if ever in the Dalhart area again. Thanks again for the hospitality and I wish you many more years of success and good fortune. Josh L, Dallas, TX

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637 . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Hotel

"Don't judge a book by its cover"

5
05/03/2016

Pulling up to Dalhart, we knew this small town wasn't going to have many lodging options. However, once inside we were all very pleased with the Best Western! The cheaper of the motels in town, this definitely didn't feel like it. The rooms were nice, breakfast had something for everyone, the the staff went out of their way to accommodate us. Fair warning, you are RIGHT on the train tracks, so take advantage of the offer for earplugs.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Melissa Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Nursanickel Motel 102 Scott Ave; Corner Of Hwy 87/385 & Hwy 54 Dalhart,TX 79022

"Maybe best stay in Dalhart given the options"

5
09/02/2016

We were passing through Dalhart and if you have been there you know there are not many good options. Our stay last night at the Best Western Nursanickel exceeded expectations. For a hotel on a major highway AND rail system our room was very quiet. The staff was very helpful. The room was very clean and the wifi strong. Good bed. Best value and rate we found. Would stay there next time passing through.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear Brown T Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. Actually they are doing lighting on the road this year and they may be doing later on. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Motel 102 Scott Ave Dalhart,TX 79022

"Dalhart Best Western Nursanickel"

4
16/01/2016

This is a very nice and comfortable motel in Dalhart, one of the most convenient places to spend the night if traveling between Texas and Colorado. The rooms and amenities are nice, they take our dog (an important member of the family) and have a nice, grassy pet area that was not there in earlier years, and our only concern was that prices are a little higher than other motels in town. Rooms do have high-speed internet, mini-fridges and microwaves, and hair dryers, which are frequently absent in other motels.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. . If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Motel 102 Scott Ave Dalhart,TX 79022

"Good bed, but poor cold breakfast."

3
03/01/2016

The room was nice and the bed was comfy, however the pillows (though there were many) were like rocks. Both of us woke up with neck pain. Will have to remember to pack our own if we ever want to stay here again. The breakfast looked wonderful, but the hot food was cold and we were about first in line. Very disappointing.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
BEST WESTERN Nursanickel Motel 102 SCOTT AVE. /CORNER OF HWY 87/385 & 54, DALHART TX, 79022-2735 PH: (806) 244-5637 Dear Mr. /Mrs. /Ms.: Pat B I am concerned about the problem you experienced at our hotel during your recent stay. We will not know until someone tells us. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. We just replaced window treatment with black out drapes , Tile in bathroom , bathroom doors & working towards replacing furniture's and fixtures in few Months and possibility outside stucco over the brick and landscaping in later year . Sincerely, Barry Sukha GM “EACH BEST WESTERN BRANDED HOTEL IS INDEPNDENTLY OWNED AND OPERATED”

"Awesome place! Impressive for motel! "

5
01/01/2016

My can't and dog stayed here in our way to Colorado. We were so impressed with how fancy and clean it was. Everything was updated and the free breakfast was great. Too bad we had to walk through the 'historical blizzard' to take the dog out! My husband want to start staying here instead of la quinta or motel 6. I wonder if they are all this nice...Or is it the management?

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Lori D Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Motel 102 Scott Ave Dalhart,TX 79022

"Excellent service and value"

5
01/01/2016

Friendly, helpful staff. They demonstrate their appreciation for the business. Manager and staff were very helpful gathering road condition information for us. Over the years we have found their efforts to be very consistent

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Motel 102 Scott Ave Dalhart,TX 79022

"Great stay"

5
26/12/2015

Room was very warm. Newly updated with Carpet and linens.. Clean restrooms and lots of towels Quiet room great place to stay .. Bed was a little short but comfy with 6 pillows..Free breakfast with all the fixings and great orange juice.. Office was quick to check in and out friendly service

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Marsha Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Motel 102 Scott Ave Dalhart,TX 79022

"Excellent Service"

5
16/12/2015

Excellent service, great staff, very friendly and accommodating. Front desk person very helpful in locating restaurants. Room was large and very clean. Location was excellent. Recommend to anyone to stay at this location.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Eloise Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. . If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Motel 102 Scott Ave Dalhart,TX 79022

"Nice updated room"

5
03/12/2015

TheTrain . well that is exactly what it is. And it runs around the whole town. So its up to you 165 dollars to 60 dollars it will either be on your left, right , in front or behind you. It work me up one time in 3 days. The room was great the shower was great the staff was very friendly . if my works brings me back I will stay here again. The Steak House 10x or X10 WHICHEVER IS VERY GOOD .

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We (City of Dalhart, Chamber of Commerce and residents of Dalhart) are working together for Quite zone for train noise and according to city of Dalhart it is going to take longer than we thought. We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles and door and working towards to replace case goods & fixtures in room this year and we are working towards to do stucco over the brick outside and landscape in next year. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,TX 79022 806-244-5637

"A Good Overnight in Dalhart, Texas"

4
22/11/2015

The BW Nursanickel is an older BW motel, but they have kept it up nicely and in all honesty, it's a little bit of an oasis in Dalhart which primarily revolves around large cattle operations, trucking traffic on the main roads through town and numerous trains rolling through town. Dalhart smells like cattle, some days worse than others and you just have to adjust when outside. Of importance though is the fact that the BW has tight window and door seals and zilch cow aroma inside the room, big plus! Our room was away from the train whistles so barely a hint of noise, we noted they did offer ear plugs for guests on request. Our room had a very comfy bed, was nicely decorated, good wifi. The heater in the room struggled a bit at first, but by the time we came back from dinner, all was nice and toasty. Staff was friendly and efficient. Property was clean. This BW is located at a very busy intersection, turning into the parking lot from the north can be a bit challenging due to truck traffic. We would definitely stay here again.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We (city of Dalhart, Chamber of commerce and residents of Dalhart) are working together for Quite zone for train noise and according to city of Dalhart it is going to take longer than normal it might take another year or so. . We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles and door and working towards to replace case goods & fixtures in room this year and we are working towards to do stucco over the brick outside and landscape in next year. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022

"Bad news"

2
30/10/2015

I thought it was a bad sign when I saw the "earplugs available on request" sign. Then I found a complimentary set in the hotel as well. Yep, trains and trucks all night. The towel left to clean with was another signal of the problems here. Several bugs in the room as well. I could not get out fast enough the next morning.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Allan C Thank you for completing the survey regarding your recent stay at our property. . On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We do spray inside rooms once a month and twice a month outside for insects and we have pest control company does once a month as well Also, we (city of Dalhart, Chamber of commerce and residents of Dalhart) are working together for Quite zone for train noise and according to city of Dalhart it is going to take longer than normal . We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles and door and working towards to replace case goods & fixtures in room this year and we are working towards to do stucco over the brick outside and landscape in next year. However our record did not shows that you were stayed in our property If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022 806-244-5637

"glad"

4
29/10/2015

I was so glad there was a BW in Dalhart. I was tired from traveling for several days and nights. I didn't want to drive any more or stay at a different motel. Prices are always high, but it was reasonable. I didn't care for the foam pillows, but I was so tired it didn't matter. Management always needs to be aware of mold in the bathroom around the tubs.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Gemariah L Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone (For Train Noise) and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Motel 102 Scott Ave Dalhart,TX 79022

"guest"

2
16/10/2015

The first room we were given had a backed up toilet with water and wet towels on the floor. Overall cleanliness was bad. Second room was better but not great, and the train about knocked you out of bed after it woke you up four or five times through the night.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , James W Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations (Train Noise). Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Also, we (city of Dalhart, Chamber of commerce and residents of Dalhart ) are working together for Quite zone for train noise and according to city of Dalhart it is going to take longer than normal . She gave you wrong room key which is already blocked until it get fix. she realized that she gave wrong room key so she brought keys for room that you in our system which is next room. We just recently replaced window treatments with sears and blackout drapes, bathrooms tiles and door and we are working towards to do stucco over the brick in next year and working towards to replace case goods & fixtures in room this year If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022 806-244-5637

"Worst Hotel in Dalhart"

1
06/10/2015

This hotel is next to train tracks with constant traffic, blowing horns all night. They make you sign a disclaimer after they check you in so they can keep your money after you cannot sleep at night. They force cancer patients on oxygen to climb stairs, even when they have first floor rooms available.

Sukhbarry, Front Office Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Harold D Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations . Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Also, we (city of Dalhart,chamber of commerce and residents of Dalhart ) are working together for Quite zone for train noise and according to city of Dalhart it is going to take longer than normal . We ask our guest(s) - please read and sign .So, after read if guest(s) do not want to stay they welcome to leave .We are not forcing guest(s) to sign. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Henna Bhakta Front Office Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022 806-244-5637

"Trains & more trains"

3
02/10/2015

Trains all night long. When I asked the girl behind the desk when trains came through she just shrugged her shoulders. Breakfast was what you would expect, nothing special. When I checked in they wanted to make a copy of my drivers license. Could somebody please explain to me why this is necessary. Everyone has security cameras these days. In this age of identify theft this is not a very good practice. I can understand if all you want to do is verify identity but you don't need to make a copy.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
102 SCOTT AVE. /CORNER OF HWY 87/385 & 54, DALHART TX, 79022-2735 PH: (806) 244-5637 October 3, 2015 Dear Mr. /Mrs. /Ms.: D C R I am concerned about the problem you experienced at our hotel during your recent stay. We will not know until some one tells us. I am writing to thank you for taking the time to bring this matter to our attention. We are Working towards the quite zone but it is going to more time than we expected according to city of dalhart. We accommodate many guests each evening, and the principal goal of our hotel is to provide dependable service to each at a reasonable price. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you have raised have been addressed, and management is in the process of preventing the problems you experienced from happening again. Thanks Barry Sukha GM

"Must love trains"

3
21/09/2015

A decent hotel but nothing special. Next time I'm driving thru the panhandle, I'll stay in Dumas instead. The room was pretty tired and there was train noise almost all night long. The hotel had a pool that I didn't take advantage of, but the free breakfast was mostly adequate.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations (Train Noise). Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We do spray inside rooms once a month and twice a month outside for insects and we have pest control company does once a month as well Also, we (city of Dalhart, Chamber of commerce and residents of Dalhart ) are working together for Quite zone for train noise and according to city of Dalhart it is going to take longer than normal . we are working towards to replace case goods & fixtures in room, currently we are replacing Tile in bathrooms and updating outside for better look. We just recently replaced window treatments with sears and blackout drapes. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022 806-244-5637

"Trains big deal"

2
15/09/2015

We stayed here on the way through. Stayed one night. Room was clean. No coffee in room I had to ask for. I love hearing trains in the distance but these were close enough to wake us up. I am an heavy sleeper . Lots of people hanging around outside. I would not stay here again.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear , Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations (Train Noise). Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We do spray inside rooms once a month and twice a month outside for insects and we have pest control company does once a month as well Also, we (city of Dalhart, Chamber of commerce and residents of Dalhart ) are working together for Quite zone for train noise and according to city of Dalhart it is going to take longer than normal . we are working towards to replace case goods & fixtures in room, we just replaced Tiles in bathrooms and working towards updating outside for better look in next year. If I can provide any assistance, please don't hesitate to contact me directly at 806-244-5637. Sincerely, Barry Sukha General Manager BEST WESTERN Nursanickel Motel 102 Scott Ave; Dalhart,Tx 79022 806-244-5637

"good place to stay"

5
10/09/2015

Don't know what all the hoopla was about concerning the train. We stayed here on our way home from Colorado and were not bothered by the train whistle. In fact, heard it only once. Nice clean room, good air conditioner. Would stay here again. Nice remodel--granite counter tops and shower walls.

Sukhbarry, General Manager at BEST WESTERN Nursanickel Motel, responded to this review
Dear ,Patsy Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are (City Of Dalhart, Chamber Of Commerce and residents of Dalhart ) working together for Quite Zone and look like it's going to take longer time than we thought. If I can be of assistance in the future, please don't hesitate to contact me at 806-244-5637. Thanks Barry Sukha GM Best Western Nursanickel Motel 102 Scott Ave Dalhart,Tx 79022