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Best Western Hotel Zebra Motel, Coff's Harbour

4.0/5  - basé sur 223 notations.
27 Grafton Street, 2450, Coff's Harbour, Australia - visualizzare mappa

Questo incantevole hotel di Coffs Harbour, Australia, è situato a metà strada tra Sydney e Brisbane. Se sei di passaggio o vuoi trascorrere una vacanza rilassante, il Best Western® Zebra Motel è il luogo ideale in cui soggiornare. Questo hotel di Coffs Harbour offre un servizio clienti eccezionale, ottimi servizi e una posizione comoda rispetto a tutte le attrazioni locali. Facendo un breve viaggio in auto gli ospiti dell'hotel potranno passare una giornata in spiaggia, pescare e fare surf, paracadutismo ascensionale o rafting su rapide. Le camere sono arredate con gusto e dispongono di aria condizionata a ciclo inverso, frigorifero e TV via cavo/satellite. Il Best Western Zebra Motel dispone inoltre di piscina all'aperto, lavanderia e area per convegni in grado di ospitare 60 persone. Il Best Western Zebra Motel si trova a pochi passi dai negozi e ristoranti dl quartiere principale di Coffs Harbour. Le famiglie con bambini saranno felici di passare la giornata nella piscina Porpoise, in cui si tengono spettacoli quotidiani con foche e delfini, o al parco divertimenti Big Banana. Altre attrazioni nei dintorni comprendono i giardini botanici, la Dorrigo National Forest e l'ippodromo di Coffs Harbour. Coffs Harbour ospita anche una varietà di eventi tra cui la competizione ippica Coffs Cup, il Curry Festival e il Chili Festival. Il personale cordiale del Best Western Zebra Motel è pronto a rendere piacevole il tuo soggiorno nella splendida città di Coffs Harbour, Australia. Ti auguriamo un soggiorno gradevole!

Best Western

Hotel Zebra Motel

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Pareri dei nostri clienti

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Certificate of Excellence 2018
Basato sul parere di 223 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
80
Molto buono
84
Nella media
38
Scarso
10
Pessimo
11
CONSULTARE I PARERI SU
Affari Affari
57
Business Business
38
Da solo Da solo
18
Di coppia Di coppia
39
In coppia In coppia
72
In famiglia In famiglia
45
Viaggio con amici Viaggio con amici
16
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Great Accommodation"

4
22/07/2018

The Zebra is outside the usual price range of motels I stay at, but, having parked the truck and being weary, I accepted the room at the quoted price and, stayed - actually I am glad I did as the accommodation and facilities at the Zebra were high class. The room was spotless, quality toiletries, sheets and towels, a good fridge, with mini bar and a King sized bed!! In addition the Zebra has an attached restaurant and bar, so a room service meal and drink a great comfortable and quiet sleep then a quick takeaway breakfast made for a very pleasant stay. For the motorist, parking was generous and the drive through site was very convenient, entering from a slip road off the Highway and exiting to a quite street. Also the motel is convenient to the Coffs CBD with a plethora of cafes and good shopping

"Perfect for a one night stay!"

5
29/06/2018

Just booked in to our room. Was kindly accommodated early. Great communication from hotel prior to arrival. Room is clean with new bathroom (king room). Plenty of parking if needed. Recommend this hotel!

"Good for a overnight rest break"

3
27/06/2018

The Coffs Harbour motel was a good place to take an over night rest break when driving from Sydney to Brisbane. The motel is slightly off the highway so it can be a little noisy in the early part of the evening but quiets down by around 10pm. The manager of the Motel was pleasant but not overly chatty The room, the carpet and the room furnishings was dated and in need of a face lift. Nonetheless the bed was comfortable and the shower/bathroom was clean. There was a motel restaurant but it didn't look very inviting when it was empty. I would recommend trying some of the restaurants in town. As a stop over motel, it's perfect.

"Nev47"

2
18/06/2018

Outdated and in poor condition. Bathroom door latch faulty and overall condition very poor. For the location and comparable prices, this motel is not up to scratch. If we were looking for a budget stay, we could have picked several other motels at half the price. Although the staff argued that it will not happen, the highway will soon be diverted around Coffs Harbour which as far as this motel is concerned. It will be a good thing.

Darryl B, Owner at Best Western Zebra Motel, responded to this review
Dear Nev47. Thanks for taking the time to leave your review of your recent stay with us. We're very disappointed to read that you don't appear to have enjoyed your overall stay. We believe that we're providing a quality product at a reasonable price. It's unfortunate that's not the impression you where left with after your stay. We reviewed the bathroom amenities in the room that you where provided and we've not been able to find any issues with the door latch. We're not too certain how that could have been an issue during your stay but we do apologise for the inconvenience it could have caused you. We certainly don't debate that Coffs Harbour is due to be bypassed in the future. Like all locals in Coffs Harbour we welcome the bypass very much. We hope that you might choose to stay with us again in the future where we hope to meet if not exceed your expectations of a great nights stay. Until then happy and safe travels.

"Unexpected stop"

5
30/05/2018

We had to rush to Coffs Harbour for a funeral. What a lovely surprise. The amenities, the staff and the restaurant were 10/10. Very close to town and easy walk into centre. Was surprised how popular motel was during a winter week. Lovely off street parking right at your door. Would recommend to anyone.

Darryl B, Owner at Best Western Zebra Motel, responded to this review
Dear car0ltraveller. Thank you for taking the time to leave your review of your recent stay with us. We wish that it had been more pleasant circumstances that had bought you too Coffs Harbour but we couldn't be happier to know that we provided you with a clean comfortable and friendly place to stay during your time of need. We hope that you might choose to stay with us again in the future. Until then happy and safe travels.

"Lovely staff, modern bathroom and comfy bed"

5
21/05/2018

Lovely staff, modern bathroom and comfy bed. Room was fairly quiet and motel is close to CBD and local area. Would recommend to other and will stay here again. I did not try the restaurant, but the menu looked good.

"Very accomodating staff"

5
14/05/2018

The staff very friendly and accomodating from the time we made our phone call. The room was very clean and tidy and comfortable. If we had to have a complaint, it was a cold night (cold snap) and the air con was stuck on cold. The bed was comfortable and warm so not really a problem.

"Surprisingly Good"

5
12/05/2018

This establishment ticked all the boxes. Close to the town centre, exceptionally clean and comfortable. Well appointed. Friendly helpful staff. Restaurant open for dinner and breakfast and a bar if you fancy a drink. Very affordable. Free wifi. Close the the highway but no road noise in our room towards the real. What else is there to add?

"Great Place to stay"

5
01/05/2018

Great place for a business traveller, clean, great decor, good restaurant and breakfast and very helpful staff who knew the area well and helped by providing maps of the local area and possible places to find food! Will definitely stay again! The

"Very enjoyable stay"

5
29/04/2018

Friendly obliging staff. Very nice room. Clean towels every day. (I stayed 4 nights). Ample parking. Well priced meals in the dining room. Nice to eat in after a long day on the road. Would definitely recommend to friends/colleagues.

"Clean and comfortable, quiet location"

4
27/04/2018

We stayed at the Zebra for 1 night as part of a road trip. Lots of parking spaces available. We stayed on second floor, easy to access up a flight of stairs. Our room was very clean, lovely king bed and clean linen. Lounge chair, tv and small table also in the room. We stayed in room 36 which would suit a couple. Bathroom clean, towels white and clean and shower excellent. Location is great, still close to shops, food etc but also far enough away so was very quiet. Has pool in middle of property near driveway, did not use but looked clean and maintained. Staff were friendly and helpful. Fresh milk provided, mini fridge, kettle and some complimentary bikkies! Would stay at the property again when passing through.

"Need refurishments"

4
22/04/2018

I travel a fair amount for work and stay at various places overnight and even a week at a time. This place was quite average for the price. On the plus side, staff were friendly on check in and checkout.

"Worth a Visit"

5
16/04/2018

Passing through on our way to Queensland we had an overnight stay at this very presentable motel. We were warmly received and given a lovely room and invited to dine at the restaurant that night. The room was situated on the upper level was spotlessly clean with king size bed beautiful linen and plenty of pillows. The bathroom had the best ever amenities fluffy towels and a fabulous shower head. Very quiet location even though it is close to the highway. A short stroll to the main shopping area as well. Good food lovely staff will be our first choice when passing through again. We had left an item of clothing in the room and Darryl contacted us to let us know which was much appreciated.

"Really good"

5
10/04/2018

Comfortable room with everything we needed. Best thing was the staff - from reception to the cleaning staff - everyone we encountered was super friendly and helpful and they were able to accommodate all of our extra requests like a late check out and somewhere for my wife to work after check out for an hour of so. Would definitely return.

"Golf weekend Easter "

5
01/04/2018

Looking for a nice relaxing place to stay very clean rooms spacious approximately 50 rooms 2 levels plenty of car spaces swimming pool nice dining room continental or cooked breakfast restaurant open at night helpful and professional staff Daryl &Simon have been here just over 12 months doing a great job

"Can't go wrong "

5
29/03/2018

Brilliant motel just off highway, friendly staff, great clean rooms with an amazing shower (perfect after a 5 hour drive) Food is good, some of the best onion rings I've ever had and a decent steak to boot. And fresh milk given on arrival!

"Awesome In-house Restaurant!"

5
22/03/2018

The room is older but clean with a near new bathroom. The in-house restaurant is stuck in the 90's with a zebra/African theme...but all that matters is the food is really good! Service is great. Never had a bad meal. Breakfast and Dinner! Excellent! And the eccentric manager of the hotel is a hoot! The only fault with this hotel is the noise from the highway... but considering it's location, that can't be helped.

"Highly recommend "

5
12/03/2018

Recently had two nights here. I was impressed from the time I walked into reception. Staff extremely friendly and helpful. Room very clean, bed so comfortable , bathroom clean and modern with an amazing shower. Ordered room service both nights and both meals were spot on. Stayed here a couple of years ago and was not impressed, this time however I can't recommend it highly enough.

"Exceptional gem in central NSW"

5
03/03/2018

We stayed for to nights at the BW Zebra. The attention to detail is excellent. Highlights. 1. Customer Service Lovely greeting, small details such as fresh milk (no UHT here), superb recommendations for places to eat, taking the time to engage with you as a person. This is probably the Zebra's most standout feature. 2. Decoration The motel has clearly been refurbished and it they have done a great job. 3. Cleanliness My personal bugbear. I have OCD on this front, to the extent that I carry my own cleaning products and have had to clean many a five star hotel room. Not the Zebra. There was not even any dust on the top of picture frames or behind the TV and no mound at all in the bathrooms! 10/10 (A score I have NEVER given before) 4. F&B Breakfast was a continental over the weekend but they also do a bacon and egg sandwich that is excellent and,with a cappuccino for $8, is fantastic value for money. There is also a small bar for a drink. Zulus restaurant serves dinner and the menu looked great but, unfortunately, we were unable to try the dinner offering. 5. Location A short walk to restaurants, Woolworths and the local pub. All in all, this is a lovely place to stay and I would highly recommend it.

"Not a bad stay"

4
16/02/2018

Pre-booked a night at the Zebra Motel in Coffs Harbour for work. Upon arrival I was dealt with quickly and dropped my bags off in the room. Unfortunately room 12A suffers from that motel musty smell. The room however was large and had all the amenities you could want. The motel has a bar/restaurant and plenty of parking. On leaving in the morning I was going to enjoy breakfast in the empty dining room however I was then told my corporate rate (which was booked to include wifi and breakfast) apparently didn't include breakfast, so I went elsewhere. Be sure to take a copy of your booking just incase.

"Lovely Accommodation"

5
12/02/2018

This is the second or third time I have stayed at this motel and each time the quality of the rooms has been outstanding. From the spotless bathroom to the spacious room itself and comfortable bed the motel is extremely good value. Although located close to the main road we noticed very little road noise.

"Diamond in the rough"

5
19/01/2018

Stopped in on our way back from Canberra to Brisbane and was greeted The lady of the desk Rejani i think that is her name so warm and friendly. We got our keys to our room and was told about the bar , what time breakfast was, dinner service and the pool. We where able to park right outside our unit and the unit was spacious, clean and tidy. The bed was comfortable, bathroom plenty of space clean and a rain shower head. The grounds where clean and tidy pool was sparkling and clean. The hotel is close to the shops and club and pubs but the bar there at the hotel was just as cheap for the beer as the club. Afterwards had dinner in restaurant and the desert of bread and butter pudding was grouse love every bit of it. Thanks for the wonderful stay we will be back thats for sure

"Great value"

5
14/01/2018

Stopped off on the way to Sydney. Great motel. Clean, comfortable, good parking and bar service. Didn't use the restaurant. Overall very pleasant stay. Couldn't fault a thing. The Reception staff were extremely helpful. Didn't have time to use the pool but looked welcoming after a long hot drive.

Darryl B, Owner at Best Western Zebra Motel, responded to this review
Dear Juley12. Thank you for taking the time to leave your review of your recent stay with us. Having recently taken over the motel just over 12 months ago all of the changes and improvements we've worked hard on are starting to all come together to produce a quality and value for money product. We couldn't be happier to know that this has made an impression on you during your stay. We look forward to hosting your stay again on your next trip through Coffs Harbour. Until then happy and safe travels.

"Fantastic "

5
09/01/2018

Very happy with our stay. Clean. Everything was available and worked. Easy parking 3m from room. Great pool Would stay again if in town. Has a restaurant although we didnt try it. Staff were very helpful and friendly

"Vanessa"

5
05/12/2017

New owners have revitalised this motel and restaurant in so many ways. Nice grounds with clean sparkling pool. Rooms are clean, sheets and towels fresh and new with very comfortable bed. Friendly and polite staff. Wonderful bar with big TV and restaurant serving up food favourites such as yummy schnitzel makes this an ideal stopover whilst in Coffs Harbour.

"Coach tour overnight"

5
02/12/2017

As a coach tour, very easy parking for coach & unloading of cases at the rear of motel. Management met us and gave out room numbers which was excellent. Room were very clean, fresh and modern. TV good, shower easy access. Restaurant was excellent with meals for 44 people served promptly, all enjoying the repast. Management came onboard coach to farewell us which was the only motel to do so during our trip. Will certainly use this motel again,

"Pleasant Surprise "

5
27/11/2017

Highly recommend. Purchased 3 nights for my father in law, Max, to enjoy as a 90th birthday present. The thought that has gone into the motel makeover has resulted in a vastly improved facility. Max and Lois had a great time. Thankyou so much. John and Sue

"Hard to beat Best Western for dependable value."

4
06/10/2017

Easy to find for us wanting a quick stop over as it was right off the main highway. Surprisngly quiet considering how close to the highway too. Room was up to date, clean with comfy bed and couch for lounging. Excellent wifi and very good restaurant just steps across the parking lot. Had wonderful dinner and good breakfast as well. Pleasant front desk personnel made for a lovely stay. Gave us great recommendations for stops for the next day as well.

Darryl B, Manager at Best Western Zebra Motel, responded to this review
Dear Quiltgran6. Thank you for taking the time to leave a review of your recent stay with us. You're correct in saying we are very centrally located to the CBD of Coffs Harbour just along the Pacific Highway. Easy to find and easy to explore the area around. We put a lot of time and effort into the layout and furnishings of our room design and we're glad to hear it's made an impression on you. We take the cleanliness of our rooms very seriously and clean them daily to the highest standards. We're glad that you chose our restaurant [email protected] during your stay. It's incredibly convenient with a range of options designed to suit all types. The restaurant had been closed for two years before our current team took over and our first priority was to have it up and running again. We hope that you choose to stay with us again on your next trip through Coffs Harbour. Until then happy and safe travels.

"2 night stay at Best Western Zebra Motel"

4
29/08/2017

The room we stayed in was nice and clean. It had a lounge, couple of chairs and a king sized bed. The bed was excellent. There is free wifi. The complex has a pool and restaurant. We did not go to the restaurant, so I can't comment on the food or price. Unfortunately there was no microwave and we had to ask for a toaster. You can walk to the town centre in 8 minutes. Would stay here again.

"To close to Trucks and Pacific highway noise"

5
14/08/2017

This motel was lovely and comfortable loved the breakfast going down to the Resturant for tea hope it is worth it Would stay here again very quiet during the day Only stayed for 2 nights in our way to the Gold Coast

, General Manager at Best Western Zebra Motel, responded to this review
Dear Roz. Thank you for taking the time to review our motel. Can we just say it was honestly a pleasure to have yourself and your husband stay with us for two nights recently. It was a real pleasure. We're sorry to hear you might not return to stay with us again. You are correct in saying that highway noise can be heard from some of our rooms. Unfortunately as we are located along the side of the Pacific Highway it is hard for us to avoid all of the noise. We do find that the rooms located towards the back of the motel have more of a buffer from the noise. If we could perhaps tempt you back again we could offer you one of these? We hope that your room and your stay still met if not exceeded your expectations for your stay. Sincerely all the best. Josh

"Mrs Poole"

5
09/08/2017

Had such a great experience the first time we came back room was very clean,well presented and comfortable! The restaurant offered a variety of food choices, including vegan, and the food was amazing. Good selection of wines. Welcoming hosts and staff. Definitely 4/12stars. Our second visit to coffs harbour and i would definitely recommend a stay here. We will return!!!!!!

, General Manager at Best Western Zebra Motel, responded to this review
Dear Mrs Poole. We are utterly delighted to hear you enjoyed your stay with us. We take a pride in the level of service our staff provide and the quality of our rooms. The rooms are maintained to a high and exacting standard using quality linens and products. The restaurant has re-opened after an extended closure under previous ownership with our aim to provide value choice and above all quality with outstanding service. We'd be delighted to have you stay with us on your next trip to Coffs Harbour. Thank your for taking the time to review our motel. Kind Regards Josh

"Clean and Comfortable"

4
19/07/2017

Stayed here for 5 nights last week and had a hassle free stay. The rooms were of a good size and clean. Breakfast was good. The staff were very helpful. Parking available outside rooms.The motel is situated on the highway but in close proximity to the airport, shops and restaurants. Recommended.

, General Manager at Best Western Zebra Motel, responded to this review
Good evening Scott. Thank you so much for taking the time to review our motel and we're so pleased to hear you enjoyed your stay with us. Our staff take a lot of pride in their roles at the motel so we're happy that we we're able to meet if not exceed your expectations. Having recently purchased the motel our fist aim was to restore the restaurant to it's former glory which is well on the way. We hope that you choose to stay with us again on your next travel through Coffs Harbour. Happy and safe travels

"Too Close To The Pacific Highway For A Decent Night's Sleep"

3
14/07/2017

This motel had nice rooms and the service was great. It cost me $700 for four nights so it certainly wasn't cheap...But my main issue with this motel is it's proximity to the Pacific Highway where interstate trucks drive ALL NIGHT. Seriously wouldn't stay here again purely because of the noise. Just couldn't stay asleep.

, General Manager at Best Western Zebra Motel, responded to this review
Dear PeterPilt. Thank you for taking the time to leave your review of our motel. Unfortunately the noise generated from the trucks travelling along the highway is out of our control to reduce or avoid. The price of your accommodation reflects the time and effort we put into maintaining a high level of quality at our Motel. We certainly hope that you found it was money well spent. We hope that you might choose to stay with us again in the future, if you do please let our staff know so that we can offer you a room towards the back of the motel which we find generally helps to reduce the noise greatly Again thank you for taking the time to review our motel. Kind Regards Josh

"Great service"

5
14/07/2017

Most motels are basic, here things are done with just a little more panache. The room is most comfortable, with décor that is above average. The bathroom is very well appointed and there are more than adequate amenities. Very unusually, breakfast (Continental) is included. The staffing is very friendly and the site also includes a restaurant and bar. Definitely a run-of-the-mill place it is NOT. Well done to management for clearly going that extra step. It shows.

, General Manager at Best Western Zebra Motel, responded to this review
Dear Worzel2014. Thank you so much for taking the time to review our motel. We really appreciate your thoughts and impressions of our motel. Having taken ownership of the business less than twelve months ago any feedback we receive is invaluable. Thank you for noting our bathrooms in your review they've always been a focal point of the rooms and glad to hear you enjoyed the use of them and the amenities. More than anything we pride ourselves on the friendly and professional service our staff provide and are thrilled to hear it's left an impression on you. We hope to see you again the next time you pass through Coffs Harbour.

"One of better stays"

5
10/07/2017

From time arriving, we were looked after like kings. Staff were understanding of our needs. Room was well appointed, as we were expecting of Best Western. being in centre of town, was not far from attractions.

, General Manager at Best Western Zebra Motel, responded to this review
Thank you so much for your review. We could not be happier to hear how much you enjoyed your stay with us. Our aim is to provide the best service we possibly can to every guest and to make you feel welcome into our motel. We hope you choose to stay with us again the next time you're in town.

"Great modern rooms with good air con"

5
03/07/2017

Stayed one night, expected average but was really good with good fitout, good bed and very clean. Would use again. Road noise low with good food and facilities close by. Wifi fast and free. Run out of stuff to say but TripAdvisor was more words

, General Manager at Best Western Zebra Motel, responded to this review
Thank you so much for your review. We honestly appreciate hearing from our guests in where we've performed well and any areas that need to improve. We're extremely pleased to hear that you enjoyed your stay with us, it was a pleasure to host your stay. We hope to see you the next time you're passing through Coffs Harbour.

"overnight stay"

3
20/06/2017

just a quick stay on our way up the coast. we only book the morning before we left home. bed was very uncomfortable. the noise from the trucks and other traffic was terrible, bad night sleep. not what we what with another full days travel ahead.

, General Manager at Best Western Zebra Motel, responded to this review
Thank you so much for your review. We're sorry to hear you didn't enjoy your stay with us. Our beds are not known for been uncomfortable so we're surprised to hear your didn't enjoy your rest. Unfortunately our Motel is located along the side of the Pacific Highway which does mean that we are affected by the noise of some transport trucks travelling through late at night. This is not something we have control over. We hope that you might reconsider staying with us again on your next travel through Coffs Harbour where we can attempt to meet and exceed your expectations. Thank you again for your time in providing a review.

"Good place to stay"

5
09/06/2017

A good motel in a great location close to shops and Ex Services club. Rooms are well appointed with a very comfortable bed and good bathroom. High quality TV. Has good facilities with a restaurant. Not too far to the marina and beach but need a car. Plenty of car parking inside the motel as well out the back. The staff are friendly and helpful. Check-in and out are easy and handled well. Certainly recommend this motel.

"Pleasant Stay"

4
01/06/2017

Great location, Friendly and very helpful staff, Good home cooked meals with out all the fuss and cheap. The Internet speed was fast with a strong signal. Location was great and close to most of the locations I had to visit

, General Manager at Best Western Zebra Motel, responded to this review
, General Manager at Best Western Zebra Motel, responded to this review Thank you so much for your review. We honestly appreciate hearing from our guests in where we've performed well and any areas that need to improve. We're extremely pleased to hear that you enjoyed your stay with us, it was a pleasure to host your stay. We hope to see you the next time you're passing through Coffs Harbour.

"Not Surprised"

2
29/05/2017

At a $170 a night you would expect a certain level of expertise in hotel accommodation on a Central Coast large town. Don't expect too much and you might be surprised ? Hope it happens for you, lots of places to stay in Coffs but I would be aiming higher.

"Driving Holiday Mid North Coast"

4
04/05/2017

We asked for and were given a large, nice quiet room, down stairs about halfaway along the block. No highway noise detected. This room was very accessible for my disabled wife. There was a very comfortable 3 seater lounge, an extremely comfortable King Size bed with high quality bedding. A good sized flat screen TV, and a very nice very recently refreshed bathroom area with a great shower, completed the room. We chose to dine in the Dining room, and were treated to an excellent meal when we both chose the "fish of the day" expertly prepared and presented by their chef, accompanied with a lovely bottle of wine. This was the last night of our holiday and was indeed a memorable experience. Thank you to Daryl, the licensee, for his attention and service.

"Nice and comfortable. Adequate."

3
10/04/2017

New owners trying to improve the property. Liked the small restaurant but we were the only folks there for breakfast. Bed left something to be desired. Overall reminded me of old drive in motels. Would stay there again.

"Home away from home"

5
07/04/2017

Great service, owned managed by well experienced owners. Clean and tidy rooms. Accomodating and friendly staff. Well priced and good value. They are working on updating all the rooms, even though they are already good too!

"Great bed!"

4
05/04/2017

We stayed one night on our way south and it was a very comfy night. The room was spotlessly clean and the bed was wonderful (nice linen and plenty of good pillows). The bathroom is a good size and the shower is great. The air con was appreciated as it was humid in Coffs that day and we found the place quite quiet really (it was a Wednesday). The reception staff were very professional and helpful Happily recommended.

"new owner same crap"

1
15/03/2017

price rise $10 per room no improvement same old bedding that has been there for years reopened the bar and restaurant but at $7 a bottle of XXXX no way it will be a go the breakfast $20 slop wont be back after 20years of annual visits total wiped the joint now.

"Comfortable stay for one night"

4
13/03/2017

I stayed here for one night on my trip down the East Coast. I took the Greyhound from Brisbane and it was important to me to find a place a short walk from the bus stop, Best Western is right across the road from the Greyhound stop and it was reasonable priced. My room was spacious and comfortable, the bathroom modern and well equipped. The motel is a short walk from a big Woolworths but at the time I visited (Saturday afternoon) the town resembled a ghost town and besides Woolies most places were shut. Because of this I had to have dinner at the motel in their Zulu restaurant, which was over my meager backpacking budget but nonetheless value for money. The steak was a really decent portion, the chef even brought me fresh bread and the service throughout my stay was impeccable, not what I expected from a motel. There's a small pool though I didn't use it. The bus stop to the beach/train station is a 5-7 mins walk from the motel. I definitely recommend this place for a short or long stay.

"close to cbd"

4
20/10/2016

I was surprised when i walked in off the street to book a room. no standby rates. when i got into my room and did a search on the web found i could have got the room for $12.00 cheaper than i paid. the room was spacious and the bathroom area recently updated. there were no teaspoons to stir coffee. the bar frig could not hold a bottle of wine upright, however the bed and pillows were comfortable and the reception staff very helpful. i would stay here again for the location.

, Manager at BEST WESTERN Zebra Motel, responded to this review
Thank you for your feedback Robyn B. We're glad to hear you had enjoyed your stay. If you do choose to stay with us again, which we hope you would, please let our staff know if there's anything you need to make your stay more comfortable. Especially a tea spoon to stir your coffee. We apologise that one hadn't been made available to you on your stay. Thank you for complimenting our team. They do all they can to ensure you have a more than pleasant experience in our motel. Till next time

"Great Motel"

4
18/10/2016

We spent 4 nights at the Zebra. The room was very clean , quite large and the Queen sized bed was extremely comfortable. The Pool was Very clean and a good size. When I return to Coffs I will stay there again. Definately good value for Money!! The Only Dissapointment was that the Restuarant and Bar were not open while I stayed there.

, Manager at BEST WESTERN Zebra Motel, responded to this review
Thank you for choosing to stay with us during your time in Coffs Harbour and we look forward to having you stay with us again. We're more than happy to hear you were happy with the standard and quality of your room. Our standard for cleanliness and comfort is quite high and we are happy to have met if not exceeded your expectations. Our restaurant is a work in progress currently but hopefully will be up and running for your return. Again thank you for choosing to stay with the Best Western Zebra Motel. Kind Regards The Zebra Team

"What a welcome sight after a long day"

4
05/10/2016

After a long day of organizing and packing the van we come upon this little treasure and I am happy we did as the place was very clean and the bed comfortable, for what little time I spent in it before I was on the road heading south again. Would not hesitate to use again.

, Owner at BEST WESTERN Zebra Motel, responded to this review
Thank you for your kind comments on your recent stay with us. We are more than glad to hear you had enjoyed your stay and look forward to seeing you again on your future tavels.

"Great spot"

4
29/09/2016

Stoped on way south from the Gold Coast but only over night found great service and good clean rooms, reception very helpful and attentive, Motel is well situated close to Dinning and entertainment not far from town centre and water in a pleasant area

"Clean and comfortable"

3
07/09/2016

Large clean room and bathroom, comfortable bed. Could have been improved with brighter lighting (although the lights in the bathroom are more than enough to do your make-up). Advertises as having Pay-TV but it wasn't working either night I stayed. Would happily stay here again.

"Excellent property, great , friendly and very helpful staff. Would definately return !"

5
29/07/2016

from the the moment I showed up at around 20:30, I was welcomed, and very well looked after. The rooms are very well appointed, nice, clean and smart. Yes, you can hear the through traffic, but I was only aware of it, it was NOT an issue for me - and I've lived on main a arterial road with semis running past my house 20m away for years. To those here who have written the passing trucks etc kept them awake, that was not the case with me. What do you expect if you choose to stay at a motel that's located on a major intra and interstate thoroughfare ? I slept very soundly and superbly at this establishment. I would definitely stay here again in heart beat if the need arose. Well done to all the staff at Best Western Zebra Coffs Harbour, thanks for an enjoyable stay !

Janel B, Guest Services Advisor at BEST WESTERN Zebra Motel, responded to this review
Hi Greg, Thank you so much for your kind review, it was a pleasure to meet you and be able to assist in providing accommodation to you for the evening. Our housekeepers are amazing and continue to work extremely hard to ensure our guests have nothing but the highest of cleanliness standards. Guests like yourself help us to continue to provide our high level of service, and your return is so very welcome. We look forward to seeing you on your next trip. Many thanks, Janel PS. I hope those charger cables didn't give you any further trouble lol

"ended up leaving and going to the motel next door"

1
19/07/2016

According to the sign out front it had an award winning restaurant and foxtel and part of a well regarded franchise so we checked in. But there was no restaurant, no foxtel and the phone was so crackly it was unusable. Refused to discount due to missing services even though it was above the average cost. when we got back from dinner and found the foxtel was "broken" I asked if we could get some discount for not being as advertised. Told we could get a refund if we left, so we did. We went to the motel right next door which had everything and was $36 cheaper. The only time we have ever left a motel in disgust. The attitude was "you can put up, pay full price or bugger off". Very poor business.

Janel B, Guest services advisor at BEST WESTERN Zebra Motel, responded to this review
Dear Andy, We try to accommodate the needs of each and all of our guests and generally if there is only one complaint a discount may be all the guest needs to ensure there stay is as comfortable and enjoyable as possible. However when a guest has numerous complaints hours after checking in and using the rooms amenities and bed we feel that this guest is not going to be satisfied or comfortable with our establishment and offer a 100% refund so that the customer can go else where and feel more comfortable, just as you say you did. Thank you for taking the time to submit your review. Regards, Janel

"Noisy with impatient cleaners and management"

3
17/07/2016

The place seems to have a lot of rooms and did not seem to be full on our late arrival, however we were put up next to a large family who were naturally noisy with a number of children. The noise came through our unit quite badly which resulted in poor sleep. The following morning the cleaners arrived right on check out time as we were attempting to get organised from our poor sleep, within five minutes management was calling us asking if we were staying another night. Certainly lacked patience and customer service. The unit itself was lovely and modern, with a upgraded bathroom. Reasonably priced but not the greatest location unless you are just stopping on your way through as we were. Bed was too hard. Wouldn't stay again, disappointing.

Janel B, Guest Service Officer at BEST WESTERN Zebra Motel, responded to this review
Thank you for your feedback. Kind regards, Janel

"Great location, great staff"

5
08/07/2016

Four of us were visiting from the USA for a few days. The location was great to all Coffs has to offer. Clean rooms and a very welcome and helpful staff, they were A+ and made us feel at home. When booking this hotel, Expedia made it a snap. Better experience than investigating booking nearby Shearwater motel that thought my credit card was a fraud (thanks Shearwater, you will be under new management again soon). Glad I stayed here instead! Thanks Zebra staff, hope to see you again.

Janel B, Guest Service Advisor at BEST WESTERN Zebra Motel, responded to this review
Thank you so much for your lovely feedback and it was our pleasure to have you and your family stay with us. I am so glad we could assist in making your stay with us as comfortable as possible. We look forward to seeing you on your next trip to Australia. All the best of wishes to you and your family. Warmest regards, Semret & Janel

"Comfortable and friendly"

4
02/07/2016

We were seeking a room with 2 beds on the ground floor, and found one here with two queen beds. The staff were helpful when both my friend and I phoned requesting a ground floor room. The property has two storeys and a restaurant that didn't appear to be open the Friday night we were there. There is also a large pool for summer visitors. The beds were comfortable, though some of the pillows were a bit odd. The room was large, with two comfortable chairs and a nice modern bathroom with a good shower. Our only minor drawbacks were not enough uht milk (only 4 tiny containers in a room big enough for 4, and being a country motel in a dairy area, I would have loved fresh milk), and a very high step from the parking area to the porch, or a very steep short ramp. This would make an otherwise accessible room a hazard for the elderly or mobility challenged.

Janel B, Guest Services Advisor at BEST WESTERN Zebra Motel, responded to this review
Thank you very much for your positive feedback. We are very pleased to read that you found our motel and staff exceptional as that is what we strive for, we do try to accommodate each guests personal needs as much as possible, to ensure a comfortable and enjoyable stay. We hope to see you again, next time your in Coffs Harbour. Kind Regards,

"Great bathroom"

3
01/07/2016

Comfortable bed . Receptionist very friendly. I travel a lot for business and this place was too noisy right on pacific motorway, traffic all night . Arrived back to stay second night and found bed not made .....not happy. Restaurant also closed , this was not mentioned when booking made .

Janel B, Guest Service Advisor at BEST WESTERN Zebra Motel, responded to this review
Hi Janine, Thank you for your feedback, on behalf of the staff here at the Best Western Zebra Motel i would like to apologise that your room was overlooked for housekeeping, in future if you let one of our staff know we can attend to your room promptly, as we do have housekeeping available from 7am-7pm. Sorry you found your room noisy, we do have rooms further down the back, away from the highway that you may have been more comfortable in, with less noise. Thank you for choosing to stay with the Best Western Zebra Motel, we hope to see you again in the future. Kind regards,

"Stopover in Coffs Harbour"

3
25/06/2016

No reservation so a room was great.The bathroom was beautiful but the room itself was wanting a complete do over.While the beds were comfy the donna was in need of a little stuffing and the single bed doona had a rip in it.Other than that quite and accomodating and a beautiful bathroom.The dining room was closed for breakfast due to chef leaving but no notice in room.

Janel B, Guest Service Advisor at BEST WESTERN Zebra Motel, responded to this review
Hi Lyn, Thank you for your feedback and choosing to stay with us. We are so glad to hear you found our new beds comfortable and liked our newly renovated bathrooms. We have taken the information received from your feedback and have used it for coaching and training purposes, we value your guests feedback as it assists in achieving the high level of quality service we aim to provide. We look forward to seeing you again, and hearing how the changes made meet your expectations. Kindest regards, Janel

"Nice friendly staff, quick check in very helpful."

5
21/06/2016

My room was very modern, nice new bed and lounge very clean and modern bathroom great size room overall and quite. I would recommend to any traveler. Staff were very friendly and couldn't do enough for me they told me how to get to the shopping centres, post office, best bars and resturants, directions to Nana glen. Great breakfast fast service. Room was warm and cosy good size TV great air conditioner, fridge / mini bar was filled with a good mix of drinks and food, I travel all over New South Wales for work and don't often get the great service that was given to me while I was staying here.

Janel B, Guest Service Advisor at BEST WESTERN Zebra Motel, responded to this review
Hi Darren, Thank you so much for your amazing feedback, we are so happy to hear the room, facilities and service exceeded your expectations. We are always happy to help and point people in the right direction. We look forward to seeing you next time. Many thanks, Janel

"Comfortable and clean"

4
05/06/2016

A very clean, large and comfortable motel room with a superb rainhead shower rose.Although right on the main highway there was little noise but a room on the rear row units will be less susceptible to road noise. All the usual lotions etc were available and adequate. Having through Qantas check in/check out were quick and easy and professionally processed. Have stayed here before and will certainly return when next in Coffs.

Janel B, Guest Service Advisor at BEST WESTERN Zebra Motel, responded to this review
Hi Ted, Thank you very much for your lovely feedback. It was a pleasure having your stay with us. We look forward to seeing you again at Best Western Zebra Motel. Kind regards,

"Peaceful clean and great location"

4
01/06/2016

I didn't have a reservation, driving through on my way south. I saw the free internet on the lit sign, then checked into a room at the back. Very helpful desk clerk gave me confidence about the quality. The room was clean and peaceful. As everyone mentions, lovely rainhead shower. All the liquids and lotions were full and ready in my bathroom. A great way to cut down on waste trash and product. The desk clerk was organizing for some people to get a lift to a local club for dinner in the club's van. It looked like fun, but I chose a quiet option. I slept really well, and awoke ready for a safe drive.

Janel B, Guest Service Advisor at BEST WESTERN Zebra Motel, responded to this review
Thank you Karen for your amazing response. We are so glad you enjoyed your stay and got the rest you needed before continuing your journey. We are always here to help and ensure you have the most enjoyable stay with us. It is so very important to us that we maintain our superior level of cleanliness for our amazing guests at each and every visit. We look forward to seeing you again on your next trip.

"Very helpful"

4
24/05/2016

Very helpful staff Had room at front ground floor noisy but to be expected right on highway. Priced the same as anywhere else. Truck parking out front, very clean and tidy presents well. Would use again but maybe request rear rooms large size rooms.

Janel B, Guest Services Advisor at BEST WESTERN Zebra Motel, responded to this review
Thank you for wonderful response and choosing to stay with us. We are always here to help and ensure you have the most enjoyable stay with us. We look forward to seeing you again on your next visit.

"This is Truck Highway They Never Stop."

1
18/05/2016

We drove 12 Hours To This Hotel I Mentioned This To This To Reception Too. We Didn"t Get Any Sleep all night. The Trucks were using their exhaust brakes all night. The motel is on a Hill so that means Brakes Down Hill Accelerating Up Hill. Never Again. They need to pay Me To Sleep There.

Janel B, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Thank you for taking the time to submit your review. You are correct in saying that our motel is located on the side of the Pacific Highway which does involve truck traffic through the town. Understandably there is very little that we can do about trucks using their air breaks on a highway. We apologise that this has caused you such a disturbance for the evening. We hope that you may choose to stay with us again in the future, please let our staff know that proximity to the highway is of concern to you and we will find you a room towards the back of our building much further away from the highway. Again thanks for taking the time to leave your review. We hope you enjoy your future travels.

"Clean, good price & strategic location"

4
10/05/2016

We stop by in the afternoon and we really satisfied with this motel. We ordered queen bed they give us king bed (maybe is low season). The price reasonable, very clean, everything quite new, good bed, they also provided the proper liquid hand soap, liquid body wash, shampoo & conditioner & hand/ body cream all in the dispenser. Next time will stay in this motel again when we visit Coffs Harbour.

Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Helen, Thank you for the great feedback. We are very happy to hear that you enjoyed your stay with us and we met your expectations. We look forward to having you stay with us again in the future. Warm regards Kylie Grenfell

"Friendly Staff"

4
10/05/2016

Nice and friendly staff, always willing to help. Very Affordable prices. Enjoyable and clean accommodation with really comfortable beds. Plenty of options for a pleasant meal as it is located in a good position in town. Well worth a go if you are in Coffs Harbour.

Janel B, Guest Service Officer at BEST WESTERN Zebra Motel, responded to this review
Thank you for wonderful response and choosing to stay with us. We are always here to help and ensure you have the most enjoyable stay with us. We look forward to seeing you again on your next visit

"Great value and super convenient"

5
01/05/2016

The duty manager was exceptional - I turned up grubby, frazzled, and laden with bags and equipment from spending two days working out at a field station. He was so friendly, and informative and kind. When I told him that my phone was broken, he gave me a local map and showed me where to find everything I might want (and the opening hours). For the price, I was expecting a motel room that was just adequately clean and convenient. Instead, I had one with a couch, a comfy bed, fast internet, and a newly renovated bathroom complete with a rain shower!

Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Helen, Thank you very much for your lovely feedback. It was a pleasure having your stay with us. We look forward to seeing you again at Best Western Zebra Motel. Kind regards Kylie

"It provided a place to sleep for the night"

3
08/04/2016

We arrived late in the evening and had to summon the manager(?) to assist us. He seemed confused since he had been told that all reservations had been checked in. Apparently a new staff person messed up check-in reservations. I was assured that we had a room and it all worked out. We were given a room along the back of the motel away from the busy street. The room was on the second floor and we had to climb stairs to reach it (something to consider if stairs are an issue). The rooms appear to be undergoing an upgrade. The bathrooms were outfitted with new sinks, cabinets and tiled showers. Our bathroom didn't look quite finished, and the shower door had problems. The outer rooms were clean and decent, just not impressive. The motel served our purpose of having a place to sleep for the night.

LizKokolakis, Guest Relations Manager at BEST WESTERN Zebra Motel, responded to this review
Thank you for your review. We apologise that you experience was not more hassle free we've taken note of the details you've mentioned and will use those for coaching and training purposes for our staff and apologise for any inconvenience to yourselves. We're glad to hear you had a comfortable nights rest in your room and thank you for the compliment on our bathrooms. We're quite proud of the renovation with them. We're constantly working to improve our Motel and hope that you would choose to stay with us again so we can deliver you an even better experience all over. Thank you again for taking the time to leave us a review. Your opinion and your business is important to us.

"Im not so sure....."

3
06/04/2016

At first I was a little taken back. Arriving later in the evening it was a little confronting to see so many people hanging out around the balcony area. The guests were quite loud at an unreasonable time in the carpark, It isn't really the hotels fault. Unfortunately the restaurant was closed as the chef had resigned, this was a major consideration when booking, after driving all day I didn't really want to have to go out for dinner. The rooms were ok, surprisingly though, the beds were exceptionally comfortable. Would I return? I'm undecided.

LizKokolakis, Guest Relations Manager at BEST WESTERN Zebra Motel, responded to this review
Thank you for taking the time to leave your review. First of all we'd love to have you stay with us again to try and exceed your previous experience and expectations. We're really glad to hear you enjoyed the bed. At lot of time and attention was paid to selecting the perfect beds for our motel so we're glad to hear it's paying off. We apologise about the restaurant not having been open for your dinning pleasure and hope that our staff did mention any of the local restaurants located close by for a great dining experience. We do hope that all of our guests enjoy themselves whilst they stay with us and we're sorry to hear that you had been interrupted by other guests during the evening. We were unaware of the impact it had on you otherwise we would have done everything possible to offer alternatives to yourself and our other guests to ensure everyone could enjoy their night in the best way possible. Thank you again for choosing to stay with us and for taking the time to pass on your feedback.

"Best Western Zebra Motel - Good Location"

4
01/04/2016

The duty manager has been helpful upon check in. The location is quite convenient, you can walk to central (shops and supermarket, restaurant) within 5 minutes. Room is clean, with Free WIFI!! However the decoration of the room can be better.

Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Thank your for staying with us. We are glad that you have enjoyed your stay. We are in the process of updating the decor in our rooms. We look forward to seeing you again next time you are travelling through.

"Good service but attention to detail is lacking"

3
22/03/2016

Rooms are quiet for the location (next to a busy main road) and the staff were helpful and friendly. No shower caps were provided in the bathroom and when I requested one (you can't adjust the large shower head) it was promptly delivered to my room. A late check out was also accommodated. The hand cream dispenser in the bathroom was empty and no separate soap is provided aside from the dispenser which is very irritating if they are empty. The coffee cups were also dirty which was disappointing. Rooms are a good size and wifi is stable which was important for work that needed to be done. All in all a fair option for an overnight stay for business.

Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Thank you very much for your feedback regarding you stay with us. We value all of our guest reviews. We have passed the feedback onto our housekeeping team. We look forward to having you stay with us again, to improve your experience staying here.

"Surprisingly quiet"

4
18/03/2016

Recently stayed overnight on business trip. My room had a fantastic bathroom, very modern and the best shower and water pressure i have experienced in a long time. Had a room at back of motel so heard no noise.

Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Ronald, Thank you for the great feedback. We have recently renovated all our bathrooms, and it is great to hear lovely feedback. We look forward to seeing you next time you travel through Coffs Harbour. Kind regards Kylie

"Jennifer Deppeler"

5
17/03/2016

Really enjoyed our night. Extremely friendly staff and was made extremely welcome on arrival. We will definetly be returning. We were traveling with a camper trailer and the staff made accommodation for it as well which I thought was very good of them

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Jennifer Thank you very much for your kind feedback. We are extremely happy to hear that you will be returning to stay with us in the future! We are more than happy to accommodate our guests camper trailers :) We welcome your arrival next time your in Coffs :) Kind regards Liz Kokolakis Guest Service Agent

"Great Motel"

4
17/03/2016

We have stayed in this motel a few times. We found the staff helpful and friendly. The rooms are really comfortable and clean. Although the main road seems close we have never been disturbed by road noise. It is a short drive to various eateries plus the motel's own Resturant is right there without driving anywhere. We cant comment on the motel's resturant food because we havent tried it. The menu ( shown in the rooms ) looks very different and interesting. The reason we havent tried it is, my husband only likes plain foods and I am gluten sensitive ( added together this makes us pretty boring dinner guests ! ) We like it enough to always stay there when we are traveling north or south.

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Terri! Thank you for your amazing review! We are always happy to have you and Norman stay with us often on your trips down to see your son. We are always greeted with chirpy smiles and great conversation and are very happy that you love staying with us on your trips :) We welcome you again and again to the Zebra Motel :) See you on the way back! Warmest regards, Liz Kokolakis Guest Service Agent

"A bit disappointing"

3
16/03/2016

The staff were friendly and helpful. The bedside reading lamps were inadequate. There was no hair conditioner in the dispenser in the shower, which I didn't realised until AFTER I washed my hair. I expected a bit more for $135 on a week day.

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Anita Im sorry that you felt your stay was a bit disappointing. With your honest feedback we will take the necessary steps to improve our service as to see that it does not happen again. We hope you chose to stay with us again and give us the chance to make your stay amazing! :) Kind regards Liz Kokolakis Guest Service Agent

"Modern rooms and services."

5
12/03/2016

The room was above our expectations. Very nice bathroom, european basin, large and powerful shower head and convenient health and beauty dispensers in shower and bathroom. The room was standard. Cleanliness was overall good. They also provided complimentary free wifi. We would have no hesitation in coming here again.

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Dean We are very happy that your stay exceeded your expectations :) Our bathrooms were only renovated last year and yes they are very modern and convenient thank you for appreciating them. We are looking forward to welcoming you into our motel again next time your in Coffs Harbour :) Warmest regards, Liz Kokolakis Guest Service Agent

"Seeking refuge - great stay! "

5
12/03/2016

I had been camping and sustained an injury resulting in a visit to the hospital and an inability to continue camping. The staff at the Zebra motel were amazingly welcoming , entered I had a ground floor room and could not have been more helpful. The room was extremely comfortable, clean and well presented. Nice new bathroom and comfortable bed. Thank you so much for your amazing hospitality!

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Naomi Thank you for your generous feedback. We are happy that your stay was very comfortable considering your circumstances. Although your camping was interrupted, we are glad that we could provide you with a welcoming stay and hopefully our hospitality cheered you up! Hope your recovery is a fast one :) See you next time! Kind regards, Liz Kokolakis Guest Service Agent

"Good motel"

4
03/03/2016

This is a very friendly, clean, comfortable motel. It is very good value for money. Only downside as the restaurant was not operating due to no chef. A suggestion of places to eat in the vicinity would have been a nice addition to the room. Overall I would stay here again.

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Thank you for your feedback. We are happy that your stay met your expectations and that the room was clean and comfortable and the staff friendly. We hope to find a suitable chef as soon as possible so that we can open up the restaurant again. We look forward to seeing you again next time you are in Coffs Harbour :) Kind regards Liz Kokolakis Guest Service Agent

"Exceptional"

5
03/03/2016

When travelling I look for stays that provide firstly, excellent service, great accommodation quality and value prices. These guys were fantastic. Bright, conversational and a happy place in the midst of a busy business schedule. I stay in many places. This was exceptional!!

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Malcolm Thank you very much for your positive feedback. We are very pleased to read that you found our motel and staff exceptional as that is what we strive for, to make our guests receive the same excellent experience and service that you did :) We hope to see you again very soon next time your in Coffs Harbour ! Warmest regards, Liz Kokolakis Guest Service Agent

"Motels In Coffs"

4
01/03/2016

Considering some of the other motels in Coffs this stacked up to be one of the BETTER. Rooms were roomy clean ,modern, within walking distance to pubs and restaurants Staff very good . breakfast available restaurant still closed but look expensive .

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Jenny Thank you for your valuable feedback. We are happy to hear you enjoyed your stay. Our rooms have been recently renovated and we are lucky to be within walking distance to all pubs/restaurants. We hope you stay with us again next time you pass through Coffs Harbour :) Kind regards, Liz Kokolakis Guest Service Agent

"Passing through Coffs Harbour"

3
25/02/2016

Well located and a short walk to clubs and pubs. I was very dissappointed that the restaurant had closed down and we had to go elsewhere for a meal. The bed was a little hard for me as I like a softer bed. Luckily we were in a back unit away frlom the traffic noise of the Pacific Highway

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Unfortunately our restaurant is closed. We hope to have it up and running soon. We are glad you were away from the traffic noise on the highway. It normally does quiet down during the night after all main traffic has flowed through the highway. Some of our beds have pillow top mattresses and we are in the process of putting those mattresses in all rooms. Hopefully your needs are met next time you stay with us. Thank you for your feedback we appreciate honesty so we can constantly improve our services and have happy guests return to stay with us :) Warmest regards, Liz Kokolakis Guest Service Agent

"shah"

5
23/02/2016

Excellent place for people finding peace on a world tour journey. coffs harbour is a great place for people who enjoy moderately bright sunlight, beautiful beach, and mountainous jungle near by. This hotel is right on the pacific highway, has an airport and a railway station too. It is out of the small town but at such a delicate small distance that you can enjoy both in and out of the city/town with great comfort and in a nice peace.

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi there Thank you for choosing to stay with us on your world tour journey. We are delighted that your stay here with us met your expectations and are happy to hear you enjoyed Coffs Harbour :) Good luck with the rest of your tour and hope to see you back in Coffs Harbour one day again. Warmest regards, Liz Kokolakis Guest Service Agent

"Conveniently located"

4
16/02/2016

This motel is conveniently located close to shopping and entertainment within walking distance of shops, restaurants, pubs and clubs. The rooms were clean and the bed comfortable. The staff were friendly and helpful.

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Michelle Thank you so much for choosing to stay with us. We are lucky to be within 2 minute walking distance to shops, entertainment and all restaurants and pubs. We are pleased to hear you thoroughly enjoyed your stay in our room and were satisfied with our friendly staff. We welcome you back into our motel very soon hopefully :) Kindest regards Liz Kokolakis Guest Service Agent

"WORK RELATED ACCOMMODATION"

4
10/02/2016

I have stayed at this motel many times over the last few years and found the owners and staff very friendly and accommodating. The bathrooms had a face lift with a more modern theme a couple of years ago. The restaurant, although closed at my last visit has an unusual theme which is very appealing. The highway traffic noise can be annoying but acceptable.

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Richard Thank you for your positive feedback. We are very pleased to hear that you find our staff friendly and are happy with your stay. We appreciate your loyalty and look forward to your next business trip with us :) See you soon, Liz Kokolakis Guest Service Agent

"Dropping through option"

4
04/02/2016

The room was clean and great for what we needed travelling with young kids from Syd to Gold Coast. The restaurant was closed the night we stayed. Sadly the room rate was ridiculous at $350 because of the time of year, more than double what you would normally pay.

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Kylie We appreciate your feedback and glad to hear the room exceeded your expectations for your family. The time of year in which you stayed is the National Oztag week that comes through Coffs Harbour this time each year. We hope you enjoyed your trip to Gold Coast :) Hopefully you stay with us on the way back to Sydney! Kindest regards Liz Kokolakis Guest Service Agent

"Great short stay option"

5
31/01/2016

We searched Coffs Harbour for somewhere that was a close and easy drive to the Base Hospital as my husband required a Day procedure. We phoned around and after speaking to the very helpful receptionist decided on the Zebra. The rooms at $130 were well appointed with a very clean modern bathroom, lounge/ dining area, a King size bed and a mini bar. There was an air conditioner and a decent size TV. All in all very coomfortable for our two night stay. All of the staff were very friendly and helpful. Couldn't ask for more really.......very satisfied. Although close to the highway one really doesn't hear the traffic. Be aware that because of Health and Safety that the shower water is not hot hot hot. We didn't use the cold tap at all in the shower. We were told it was for safety reasons.

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hello Dianne Thank you very much for your feedback on tripadvisor. We are happy to hear that you and your husband had a comfortable 2 night stay with us. As a safety precaution we do not allow the water to reach a scolding hot temperature. We welcome you back into our motel and next time your in Coffs we look forward to have you stay again :) Until then take care, Warmest regards Liz Kokolakis Guest Service Agent

"Very polite and helpful staff"

5
29/01/2016

Very polite, friendly and helpful staff. I will definitely being stay here when I'm in town next. Room was a great size and very clean. Look forward to the resturant opening back up as I have heard good things.

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Peter Thank you for choosing to stay with us last week. It was a pleasure to have you. We are glad to hear that you found our staff friendly, polite and helpful and the room was up to your standards. We will be posting on our facebook page "best western zebra motel" when the restaurant is opening once we can find a suitable chef. See you next time your in Coffs :) Kindest regards Liz Kokolakis Guest Service Agent

"Recent stay with colleagues"

3
27/01/2016

I encouraged my colleagues to stay at the Motel as it used to have great atmosphere and a very good restaurant. I was quite disappointed that the restaurant was closed and the overall standard has dropped. I understand there are new owners since my last stay but boy from a thriving \\motel in a very competitive market to an average one is a real shame.

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Peter Unfortunately we lost our chef 7 months ago and after interviewing many chefs we have not been successful at finding a suitable candidate for the position who lives up to the high standards of our Zulus Restaurant. Our owners have been here for 11 years. We will be continuing our search for an amazing chef and as such we will be notifying and updating our situation via our Best Western Zebra Motel Facebook page. Kind regards Liz Kokolakis Guest Service Agent

"Drive through Coffs Harbour"

5
22/01/2016

We stayed overnight at the Zebra Motel Coffs Harbour. The room was spotless!! facilities just what we needed. Main restaurant was closed at the motel, however, Woolies was close by. We were tired having driven from Gold Coast, so picked up supplies and ate in our room. Bathroom towels clean, soft and luxurious.

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hello Thank you very kindly for you feedback on your recent stay with us we are happy to hear the room was up to your standards and we welcome you back into our motel soon :) Kind regards Liz Kokolakis

"annual holidays"

4
21/01/2016

I enjoyed my stay at the Zebra Motel at Coffs Harbour,I only stayed for one night because I was on my way to Brisbane. The Receptionist was nice and friendly and the Room was nice and clean and very comfortable and it was only a short stroll to the Shops.

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Steven It was lovely meeting you and checking you into our motel. Thank you for your great feedback we really appreciate the time you have taken to give us a positive review. We welcome you back to our motel hopefully soon. Kind regards Liz Kokolakis Guest Service Agent

"Comfortable clean rooms"

3
20/01/2016

Checked in late 9pm, travelling from Sydney. Reception staff friendly. Room large a little dated but clean and comfortable , location very close to main shopping area hotels restaurants and shops. Only real concern was on the neon sign displayed at the front of the motel, stated free Foxtel (Austar) Tv and movie channels ! This was not the case 2 sports channels a cartoon channel and some other variety thing. Felt it was deceptive advertising but was too late in the night to bother reception. Overall may stay there again but did find it overpriced at 140 dollars a night could have stayed at opal cove resort right on the beach for 110 but a bit further out of town, other then that not too bad for a overnight stay.

"It is what it is"

4
17/01/2016

The motel is an older style motel but the rooms are clean and have all the essentials. The kids used the pool and it was crystal clear. The staff member checking us in was pleasant and welcoming (we didn't have a booking). The bathroom had been refurbished relatively recently. We were at the back of the motel and there was very little traffic noise. All in all a good overnight stop on our way south.

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Trevor Thank you very much for taking the time to write some feedback on your stay with us. We are pleased to hear that you were happy with the service of our staff and were happy with the room and pool. We are proud of our crystal clear pool so we hope the kids had a fun play in it. We have recently refurbished our rooms and bathroom and glad you noticed :) We hope to see you next time. Kindest regards, Liz Kokolakis Guest Service Agent

"excellent service"

5
15/01/2016

It was a late afternoon booking on our travels and I couldnt have asked for a better Receptionist. Lovely, friendly and very helpful in getting our camper trailer parked so we could go site seeing the following day. Also gave information on what food would be available at that time of the evening and also the next day rang a resturant, that was across the road, to find out for us if it was open. Clean tidy and well presented Motel with very comfortable beds. Excellent

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Christine Thanks so much for writing a review about us and your stay. We are happy that you rate our service and our rooms. We are more than happy to help our guests when they stay with us at the Zebra Motel so anytime you stay with us in the future expect the same excellent service :) Pleasure having you both stay with us, you were both very nice and respectful guests :) Warm regards, Liz Kokolakis Guest Service Agent

"Not a happy customer"

3
14/01/2016

Was a bit expensive but the room was nice we paid cash for what we used and got charged $185.00 for s night not happy I'll think twice about staying there again unless I get a cheaper price like I was told

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Doris Our rates are due to the peak season. However we hope that you enjoyed your stay, the service you received from our staff and we hope the room and facilities were up to your expectations and met your standards. We do welcome you back to our motel in the future and hope to see you then. Kind regards Liz Kokolakis Guest Service Agent

"Best Western Zebra Coffs Harbour"

4
13/01/2016

Nice clean comfortable motel, good location stayed overnight receptionist was a wealth if information and on the ball.. Pricey for a motel where you could get a hotel room on gold coast for an extra $70.00 being the new year break.

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Nik ! Thanks so much for the great feedback and I am happy to hear that the advice I gave you about dinner etc helped your stay :) Thank you! Unfortunately you did stay during the peak season but hopefully one day when you return it will be not as pricey as peak season is between Christmas and first few weeks of January but I am happy that you enjoyed your stay :) Warmest regards, Liz Kokolakis Guest Service Agent

"Great for Business Travelers"

4
11/01/2016

I travel throughout the State and always enjoy my stay at Coffs, the staff are always friendly and will provide great advice when asked, at one point they even contacted several other Hotels on my behalf whilst travelling, when they were booked out. Rooms are very spacious and Clean.

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Andrew We enjoy you regularly staying with us on your business trips :) You are always a delight to see walk in the door and we thank you for your constant stays. See you on your next business trip, Kindest regards Liz Kokolakis Guest Service Agent

"Comfortable Stay"

4
10/01/2016

I used to stay here when traveling through on business but brought the family this time. Staff have not changed in that they are always helpful. The rate is great for a family of 5. Beds are comfortable and the rooms are clean. Main road location has so its good and bad points (highway noise however we could put up with it and we are light sleepers, but is on the highway so very easy to get in and out of). When heading to Coffs Harbour or through, it has been my first choice.

LizKokolakis, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Thank you for your feedback. Our beds have pillow top mattresses and were recently updated. If light sleepers you are correct the highway trucks can sometimes be a bit noisy but next time we can put you in a room down the back :) we are happy to hear that we are your first choice and we always welcome you into our motel :) See you next time when in Coffs! Warm regards Liz Kokolakis Guest Service Agent

"Good highway overnight stop"

3
03/01/2016

A good overnight stop in Coffs Harbour for travellers along the Pacific Highway. The room was clean and comfortable and the bathroom had been renovated and was well appointed for this type of motel. The much advertised restaurant and bar (signs and in-room material) was closed because the Chef had resigned, so no meals or other room service was available. Outdoor pool looked inviting but wasn't tested!

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Michael Thank you so much for taking the time to write such a positive review. We are very happy that you enjoyed your overnight stop with us and appreciate your feedback. We will hopefully have the restaurant up and running in the near future. Next time you should definitely have a dip in our heated pool :) Warm regards, Liz Kokolakis Guest Service Agent

"Don't judge by the outside "

4
30/12/2015

Unsure when checked in, exterior tired and dated. Rooms fully renovated including bathroom. Exceptionally clean and functional including free wifi. Pleasant and helpful staff at reception. Quite expensive guessing as in peak period.

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Margie Our building has been in Coffs Harbour for over 50 years but we renovated our rooms/bathroom last year so we are very happy you enjoyed your stay with us and took the time to comment about our clean rooms. Thank you for staying with us. Yes Christmas/New years is the peak season for us so hopefully we see you in the near future in off season :) Take care, Liz Kokolakis Guest Service Agent

"No surprises exactly as described, room better than expected actually"

5
06/12/2015

perfect for a quick overnight business trip - centrally located, everything was there that was needed. Tidy, clean etc. No complaints at all. Nothing further to add as I was there for less than 12 hours!

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Karen! It was lovely meeting you upon your check in. Thank you so much for your positive feedback. I am very pleased that we exceeded your expectations that's great!! Hopefully we see you if you return to Coffs again :) Kindest regards Liz Kokolakis Guest Service Agent

"Perfect half way stay when travelling North or South"

5
06/12/2015

Very comfortable and convenient to the main shopping area. I regularly stay at the Zebra BW, as I find the staff pleasant and helpful. Excellent Wifi to address those emails whilst travelling during the day. Highly recommend.

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Stuart! Thank you for the feedback :) We love having you stay with us frequently! Your a delightful guest to have! See you on your next business trip through Coffs! Warm regards Liz Kokolakis Guest Service Agent

"Great value"

4
01/12/2015

Travelling regularly for business its always nice to be able to rely on continuous performance and service form the Best Western Zebra from a Motel always friendly clean groups the bar has its own atmosphere

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Brad Thank you for your kind feedback we love having you stay with us often and look forward to your next stay :) Warm regards Liz Kokolakis Guest Service Agent

"Clean friendly accommodation close to the centre of town"

4
29/11/2015

Clean and tidy with most (maybe all but I've only stayed in few?) recently renovated. The rooms I have stayed in are spacious and have queen bed and small dining table plus desk and lounge. WiFi is excellent and free. The restaurant has been good when I have tried it but has been closed on my last couple of visits. However it's close to town and some reasonable eateries.

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi :) Thank you for your kind feedback. All our rooms have been recently renovated. Some rooms have new pillow top beds which we are bringing in, new beds for all rooms and the bathroom was done this year :) We apologise for our restaurant being closed, we hope to re-open it soon but luckily we have many restaurants/pubs across the road :) We hope to see you back in the future! Warm regards, Liz Kokolakis Guest Service Agent

"Our Four Nights Stay"

5
21/11/2015

We loved our stay--the staff were very helpful, friendly, and happy!! Also the room was clean, and roomy, with everything we wanted for a very relaxing and enjoyable stay in a GREAT Motel !!! We will definitely be back to stay !! Highly recommend you choose this Motel if you want a great holiday...

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Lea! We are so pleased to hear that you enjoyed your stay here! Your review was fantastic and I will see you when you return to us :) We appreciate your feedback very much, it is very important to hear the good review we are very satisfied when guests are extremely happy with us ! We are happy that you are coming back and look forward to your next stay :) See you then! Warmest regards Liz Kokolakis Guest Service Agent

"Feeling ripped off"

1
19/11/2015

Stayed overnight in Coffs Harbour to break up a trip usually we stay at Toreodor motel ( $95 for overnight) but they were full Stayed at best western Zebra up the road was charged $190 for one night. excessive pricing for a very very basic room considering a) the TV did not have access to all local channels so could not watch the news b) only 2 teabags for 3 of us and only 2 bath towels C) curtains were worn in places and randomly let light in D) single bed was not comfortable Would not recommend this place as it is poor value for money On the plus side the shower was great

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Tracey I believe Semret was in contact with you shortly after you posted this. I am sorry that we did not meet your expectations but with your feedback we aim to put in the necessary changes to not let this happen again. Thank you for liking our shower we recently renovated the bathroom :) Warmest regards, Liz Kokolakis Guest Service Agent

"Friendliest Place on the coast"

5
18/11/2015

The room here are lovely rooms and staff are even lovelier. The beds are very comfortable, always a plus when away from home for work. The bathroom fittings are modern and the shower head is a true rainfall style, so awesome. I always look forward to my stay here!

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Andrew! Thanks so much for your kind feedback we love having you stay with us so often and happy that your happy when you come and stay here :) See you very soon! Warm regards Liz Kokolakis Guest Services Agent

"Our Amazing Stay"

5
18/11/2015

I cannot say enough good things about this motel. It is great, with new beds, new linen, sparkling bathrooms, new carpets it is great. This was one of the most comfortable rooms we have stayed in lately. Small mini bar and the usual coffee and tea set-up. Well done. Very well done. Liz, who works the Front Desk is the most helpful person I have run into in ages. She spent a lot of time on the phone and the internet helping me to secure our next room in Newcastle. She is so nice and so good at her job, it is amazing. The hotel is close to a shopping mall - 5 minute walk. Also close to cafes and shops. Good parking for the car. Very nice pool facility. Easy access off motorway and very easy to get back on. There is a small amount of road noise but nothing to worry about, very quiet at night for sure, noise picked up in the morning as did the traffic, all to be expected. Super place. I would stay again.

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Sharon! Thank you so much for your amazing feedback regarding your stay with your husband! I am so pleased to hear that I satisfied your needs and helping you was what I love to do :) I hope you and your husband enjoyed the hotel I found for you and I hope your next few hotel stays before you head home to Canada are just as enjoyable as your experience at the Zebra Motel =) Thank you again with your generous feedback and hopefully potential guests will take your word for how we are and stay with us thanks to your honesty :) See you in the future and all the best! Warmest regards Liz Kokolakis Guest Services Agent

"Good Accommodation"

5
05/11/2015

This is a good standard of motel. The bathroom was well appointed with modern appliances and had an excellent walk in shower. The bedroom was large with a king size bed which was incredibly comfortable with lovely fresh clean bedding. The furniture is basic but very serviceable with table and chairs to sit and eat a meal at, a lovely sofa and a kitchen area. Air conditioning was good and not noisy, and the free wifi worked perfectly. We were pleasantly surprised. An excellent motel for travellers passing through Coffs Harbour, though its not situated right by the harbour.

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Sandy! Thank you so kindly for taking the time to write such a fabulous review! We are very pleased that you have given us such excellent feedback! We appreciate how you were extremely impressed with us as a motel! We welcome you with open arms upon your next adventure to the Zebra motel :) Warmest regards, Liz Kokolakis Guest Service Agent

"Micah Fearn"

5
02/11/2015

I stay here quite often with the boys from work once a week as we work on the highway so coming here to an amazing shower after a long day is great! And liz is just a superstar she is so friendly and nothing is too much to ask she makes our stay that much friendlier :) the beds are great rooms are just perfect ! Keep up the good work zebras :)

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Micah! Thanks a million :) We really look forward to when you and the other boys book in and stay with us as you are all so friendly, respectful and appreciative. We are very happy that you love the showers and never complain about a thing :) See you in a few days most likely Kindest regards Liz Kokolakis Guest Services Agent

"Craig Caloundra"

4
21/10/2015

Good location walking distance to restaurants,shops rooms where clean,free WiFi and ok speed and on arrival we where greeted by a friendly receptionist which is always a good start to your stay and would recommend anytime for a short stay the Zebra Best Western Coffs.

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Craig Thank you very much for the kind feedback :) It was lovely meeting you last Thursday and I am pleased to hear that you were happy with your stay ! Hopefully see you in the future.. Warm regards, Liz

"Top notch "

5
15/10/2015

I stayed in a king bedded room which was really nice and very modern it had everything that's needed for a rep free quick access to wifi as a well back supported business chair and table were I can do all my work that's needed. As well the beds are very comfortable and the bathrooms are nice with a modern basin in it and I think has been recently renovated. I really recommend this place it was a great stay and oh and as well the staff were very friendly.

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi there Thank you so much for the feedback. We have recently renovated our bathroom thank you for noticing :) We are pleased to hear that your stay was comfortable and enjoyable and hope to see you in the near future :) Warm regards Liz

"My stay over at the Zebra"

5
15/10/2015

Being a country sales rep, I'm away usually 4 nights per week.I've been staying at the Zebra for many years. It's like a home away from home to me. The staff are great & very friendly & a fantastic asset to the Hotel. I alwats get a warm welcome at the Zebra & any requests are never a problem for Samret's staff. The rooms are always spotless & very comfy beds. Do yourself a favour & spend a night at the Zebra in Coffs Harbour. Billy....

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Billy! Thank you so much for your kind feedback. We love having you and love attending to anything that you may need to make your stay that extra bit comfortable and relaxed :) We look forward to seeing you again very soon when you stay with us again Billy! :) Kindest regards Liz

"Best Western's Best!"

4
14/10/2015

We travelled down from the Gold Coast and decided to stay at Coffs Harbour. Upon arrival the receptionist was very friendly & no request was to much to ask for. We asked for a quiet room near the back which we got. Fast Wifi and a pool was great. Unfortunately, the restaurant was closed until further notice, but we had an esky with our own food, and it was no trouble for me to heat it up in the kitchen while chatting. Even my dishes were done! Thank you so much for making us feel so very welcome!!

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Mirka It was so lovely to meet you. I really enjoyed our chatting away in the kitchen whilst heating up your food/washing your dishes! I am glad that I could of been of assistance to you :) Thank you so much for the kind feedback and I hope to see you soon in the future! Take care Warmest regards, Liz

"team best western"

3
11/10/2015

Had booking at b w parkview requiring lower ground. They couldn't meet booking and asked if vacancy at b w zebra. Yes. Zebra staff helpful and welcoming. Rooms in process of upgrading. Thankfully a possible major hurdle was walked around thanks zebra for your welcome.

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Jenny I remember you very well :) I am happy to hear that you were pleased with your stay. I am glad we could accommodate you aswell :) We are in the process of continuing to re do our rooms :) We look forward to seeing you in the future! Kindest regards Liz

"Rep's review."

4
09/10/2015

I have enjoyed staying at this motel for over 8 years now. The reasons I like to stay are the friendly staff first and fore most, comfortable beds, clean rooms and ease of entering and exiting the motel. As it is in the centre of Coffs Harbour it is a great "base of operations" for me to do my job from. Also having strong and reliable Wi-Fi for end of day emails etc. is very important which this motel delivers tenfold. In summary I will be staying here ongoing well into the future. Thanks to management and staff.

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Phillip! Thanks so much for your beautiful feedback :) We love having you here and we love how you feel like this is an easy and reliable second home for you to be at :) We will definitely be seeing you very soon when you come in :) Kindest regards Liz

"Very good and very affordable"

4
08/10/2015

Was a very pleasant place to stay nice clean rooms also very nice shower and staff were extremely friendly close to everything in coffs city will stay there again next time I visit made our weekend away much better

Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Thank you so much for your nice feedback Corey :) I am glad we made your weekend away that tad more enjoyable :) We will see you next time you visit us :) Kind regards Liz

"Deluxe Room????"

3
05/10/2015

Booked the deluxe room which had a partially renovated bathroom, new tiles and shower screen and a very cheap toilet suite, but didn't bother with changing the towel rails etc, the mouldy ceiling needed the paint brush a long time ago.

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Terence Thank you for your feedback and we appreciate it. We will take your feedback on board and we are currently upgrading all the rooms but it does take time. Thank you Liz

"Best stay "

5
02/10/2015

I would recommend this place to whomever is passing by. It's definitely my home away from home, from the front receptionists who welcome you with a bubbly and happy attitude to the excellent rooms which are superb clean and tidy and also have been recently renovated. The beds are so comfortable I feel like I'm sleeping on pillows my wife and I will be definitely coming here again this is the spot for Coffs for sure.

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Thank you so much for your lovely feedback! We are so happy to hear that you consider us your home away from home :) We will be seeing you soon in the future Take care until then :) Best regards Liz!

"Great place to stay in Coffs"

4
28/09/2015

The rooms were refurbished, clean and convenient and staff were pleasant and helpful. The location is near town and close to the harbour, and is easy to find. Unfortunately the restaurant was not open. But we would still recommend Zebra.

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Andrea Our rooms have been recently done up so we are glad you noticed and enjoyed your visit :) Sorry that are restaurant is closed but we are lucky to have restaurants/pubs across the road and within a few minutes walking distance Thank you so much for your kind feedback and we will see you in the future :) Kindest regards Liz

"Newly renovated Motel Suite Rooms"

3
25/09/2015

The Best Western Zebra Motel is conveniently located near town center. The rooms have been ungraded and looked comfortable with a king-sized bed. The bathroom has been updated with a large shower head. Free basic wi-fi is included. Unfortunately, the Zulu restaurant was closed for renovation, so we have to go elsewhere for dinner. Overall, a clean updated room for a short stop-over.

lizkokolakis89, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review
Hi Our rooms have been recently renovated and we love them so we are happy to hear you love them too :) The shower head is brilliant and we are glad you noticed and enjoyed it :) Sorry about our restaurant being closed, unfortunately it is temporarily closed but luckily we have pubs/restaurants under 5 minute walking distance to us :) Thank you so much for taking the time to review us and we hope to see you one day soon :) All the best! Liz