Best Western Holiday Lodge

was traveling to Canada from Arizona. Long day traveling and when I called this hotel as I had decided this was where I was going to stop for the night. I was able to reserve the room with out my credit card as I was only an hour away, and the front desk gal didn't want me looking for my credit card while driving. The breakfast was amazing with made to pancake machine. they provided to go container for my breakfast to go. The front desk clerk was more than happy to assist me with any of my needs. Rooms were clean and beds very comfortable.

We were staying as part of a wedding event, room was comfortable as was the bed (most important part right?). :) Heat was easy to manage and I liked it was not a through the wall unit. Would stay again.

Best Western was a nice place to stay. The location was easy to get to. Staff were friendly, and their bar/restaurant area has plenty of good options for a meal. And the shuffle service is a great too!

A Diamond in The Rough. This hidden Hotel In Clear Lake Iowa is a Gem ! They have an attached "Bennigan's Irish Restaurant. You don't have to exit the building to access the restaurant, which is Great! They have a Beautiful indoor poor with plenty of Patio furniture around the Big pool area. Rooms are Clean, everything works. Kind and Helpful staff.. Very reasonably priced, Clean building inside & Out.

This Hotel was the most clean and comfortable place I have slept in for many, many years. The Bed was the best ever and the Staff met our every need. We attended a Wedding Rehearsal Taco Bar on the Friday Evening and the Wedding Reception on the Saturday which was Amazing. All the food was really good and food allergies were considered and well documented.

Property was the designated guest location for accommodations for a wedding. With all wedding-related activities occurring at the renowned Surf Ballroom in Clear Lake, the trip from hotel to venue was a straight shot down a side street that we discovered inadvertently! Property offers an on-site restaurant, a Bennigan's connected to the hotel, which offered a convenient lunch location upon our arrival. A hot and cold breakfast is served daily in a separate dining room, down the hallway from the front desk, and is included with the accommodations. Rooms are comfortable, and Wi-Fi worked well. Although we didn't spend much time at the hotel, it offered everything we needed to attend the wedding. The indoor pool looked very nice. Front desk personnel were very friendly and helpful. Breakfast attendants were awesome and made sure we had everything we needed! I would stay here again!

We stayed at this hotel 2 years ago and were in the main hotel. To our dismay this time we were sent to the Annex. It is a building with about 20 rooms on each of 2 floors and looks a lot like a motel 6. We had no idea this annex was hidden behind the hotel with access thru a long tunnel and up a flight of stairs. No elevator. You drive from the lobby to the annex around the restaurant and other buildings. We already had our luggage on a cart for 2 rooms so we made the trip thru the tunnel based on bad advice by the lady; at the front desk. Noiisy vehicles outside our door all 4 mornings staring about 5AM. If you needed something for your room you had to go down the stairs thru the tunnel to get it. Of course coffee and a poor breakfast was also a long ways away. Al four of us were in our 70's so this was a terrible experience. We didn't get room service the one day we really needed so we had to go to the lobby for towels, kleenex and toilet paper. We ate breakfast here the first 2 days and after a gross egg bake the 2nd day we went to the Seven Stars Restaurant the last 2 days for great food.

A beautiful facility with an incredible hospitality crew and atmosphere just a short drive, or walk, from the historic Surf Ball Room. beautiful Clear Lake and a downtown area full of interesting shops and dining spots

Be advised that there are multiple buildings that are separate from the main hotel (a surprise to us). Although the finishes of the rooms have been remodeled, the age of the building has impacting issues. The room was way overpriced for the value of the stay.

Just average. Overpriced for the services and conditions. Nothing horrible, just meh. Older showers, keycards easily demagnitized, spider in room. Good location. Decent breakfast included but cold eggs and bacon. Smallish room size

Staff is amazing, room was clean and comfortable, pool and fitness facilities are clean and maintained. Overall it was a nice quiet and peaceful stay. The only drawn back to my stay was the lack of things to do. Oh and by the way there is an Uber in the area.

Family met here from Washington state and Florida for my nephew's wedding. The friendly and professional staff here made it even better than we expected. All were so helpful and friendly! The breakfasts were great and when our room wasn't cooling down, the maintenance man was there in 5 minutes to fix it. The ballroom used for the reception was wonderful and the staff was great in helping the couple throw a fabulous party and dance for all ages. We would not only stay here again but would recommend it to anyone else!

Room was clean and comfy. Have an enclosed courtyard for your pet. If your fortunate enough to stay on the ground floor you're able just to open the door and walk into it. Entire staff is very friendly and always very helpful.

Love staying here for concerts! They have their own shuttle service to the surf in Clear Lake, IA when there are concerts! The pool is nice, but I miss the hot tub to relax in! Their restaurant Has great food!!

I have been staying here since December 2022 and have nothing bad to say. I have always been treated very respectfully and like I have been here for years. The hotel is clean, the rooms are a nice size, beds are comfortable, housekeeping is on top of things, there is an indoor pool that gets used a good bit, breakfast is always served on time. I will be staying here in the future.

We have stayed here many times over the years and it has always been great. Would highly recommend this place if you need to stay in the area! Friendly staff ! Great breakfast and very clean! Location is great ! With Restaurant and bar attached along with rooms for events! Nice banquet room!

Great people, rooms and restaurant. everything you need is right there. park your car close to your room and enjoy and rest. If you need special needs just ask. they will do anything they can to make sure you have a great stay.

Plenty of parking, friendly staff, up-to-date with ALL the amenities yet less than $100 including a superior breakfast. Located right on US#18 just 2 blocks from I-35 with many nearby restaurants & service stations plus Clear Lake usually has cheapest gas in Iowa. All one can ask for in a hotel and location!

Great customer service , check in clerk verry acomodating , it was very apparent that she wanted customers to have a good stay , restaurant adjacent to motel very convenient and good food, room was clean , heat was adjustable .

Rachel at the front desk was very pleasant and helpful. The room was very pleasing and beds very comfortable. We would recommend this facility to anyone traveling in the area. The staff was pleasant and welcoming an the breakfast was amazing.

I've stayed at this hotel frequently over the many years while working. This weekend I had the pleasure of staying here for fun. The entire staff is wonderful. I've noticed that they treat every guest like they treat regulars like me.

Best Western Holiday Lodge in Clear Lake Iowa is better than other higher priced hotels like Marriott, IHG, Hilton, etc. Vey clean, with well trained pleasant staff. The breakfast is well stock and attendant kept tables cleaned and buffet well serviced. One of the best hotels I have been to in years.

We had a funeral in a nearby town and needed a hotel that would be friendly, clean, and accommodating for relatives from as far as 8 hours away. We chose the Best Western in Clear Lake because of its proximity, pool for our children, an attached restaurant and bar, and price since we needed about 10 rooms for different budgets. The Director of Sales was VERY quick to respond and not only helped us with a block price but allowed us to have a hospitality room to gather. Upon arrival I could tell this hotel was the right choice. The front desk was very friendly and accommodated a room change without any hassle. The room was very clean, the beds were excellent, the Internet was fast, and the shower worked perfectly. But what we were about to experience was even better. Our family utilized the "Boardroom" as a gathering place which allowed us to share family pictures and videos on the TV while we all laughed and cried about the funeral that was about to take place. As family members started to gather from as far as 8 hours away, they all commented about the friendly reception they received. After the funeral we gathered at Bennigan's for a meal. The food was quite good, but the service was excellent - even for a group of 25. Both the food server and the bartender worked very hard to make us all happy. Checkout was a breeze with no changes needed in the bill that was slipped under my door the last night. As a person that stayed in hotels professionally for years, I can STRONGLY recommend the Best Western Clear Lake for ANY family gathering, class reunion, business meeting or, like us, a funeral! Nice job. We will be back.

We discovered Best Western of Clear Lake Iowa when we needed a place to stay with our dog. Our dachshund is 14 years old and sometimes has to "go" in the middle of the night. The back door of our room opened onto a private courtyard where our dog could do his business quickly and easily. We always clean up after our dog, and so did the other guests. We will be back!

The staff was rude when I requested a room change. The original room which was on the "renovated" side of the hotel was muggy, the carpet was wet and nasty. We requested a room change and the staff member wasn't happy with us at all. We used to stay at this property all the time on our travels north but it has gone down hill over the last several years. We won't be coming back and I recommend you travel a little farther to find a better hotel.

The parking was very accessible to the entrance and the elevator was just inside. Everything was clean and pleasant. The room was very comfortable. The front desk and cleaning staff were very pleasant helpful.

This hotel is an older but well built place (concrete block/brick walls; concrete slab floors/ceilings) so is very quiet. Despite its age, is well kept, modern and convenient. We stayed here the weekend of Memorial Day and it was full! All desk staff were courteous, Adam the maintenance man responded politely when I referred a caulking issue to him. Bed was comfy and we slept well. Room smelled fresh and was very clean. Breakfast was complete with usuals; pancake machine, scrambled eggs, sausages, hash-brown minis. biscuits and gravy, toast and sweet rolls, dry cereals and juices, brewed individually coffee. We did not use the pool but it looked fine. Very nice stay, handy location. NO lunatic over-reactions to Covid, so that was a relief.

The Best Western Holiday Lodge in Clear Lake, Iowa is one of the nicer Best Westerns (better than several BW Plus hotels we've visited) with comfortable rooms, an excellent breakfast, and access to a good Bennigan's Restaurant on site. The staff is friendly and the hotel is kept clean. The location near the intersection of I-35 and Hwy 18 makes it easy to find...and it's just a five to ten minute drive to the center of historic Clear Lake. I would have given the hotel a five rating but for the failure of the WiFi in our room...and the failure of the tech support to provide any support. Given the quality of everything else we experienced, I don't hesitate to recommend the Holiday Lodge (and we just hope the WiFi will be running better when we visit next)

We were in town for a concert at the Surf Ballroom. The staff was very nice and helpful. They upgraded us to a suite which was an awesome surprise! They offer a shuttle to and from the venue which was great. We didn't have to worry about parking and we were early enough to get a great place in line. The shuttle driver was very friendly. Definitely will stay there again.

The hotel was clean, friendly, very attentive with smiles on their faces. They paid attention to the small stuff which was an A plus. Best Western was so accommodating Robert the host in the breakfast area was the best!

Everyone was very helpful and room was clean and always cleaned everyday plus nice pool and fitness center. The fitness room could be a little bigger but all and all very good place to stay. Restaurant right there so you don't have to drive if you don't want to.

We stayed at this hotel during a tornado. The staff was amazing from the check-in to check-out. Very accommodating while everyone had to shelter during the storm. We used this hotel for event space previously and were wonderful to work with.

Room was clean, bed was comfortable,the breakfast area was clean & plenty of hot food. Pool area was warm with towels -there was no hot tub. We reserved 7 rooms in the annex & they were great, pleanty of room. We reserved about 4 rooms in main area which were a little more compact.

Very informative and welcoming employee which was appreciated. The room was quiet and bed comfortable! I travel a lot so those are two things that are very important! It's a great location, accessible to everything you need. Will definitely stay again.

I wanted to talk to someone about securing a room and had that ability with Best Western. Everything went very well. We did not have to leave the facility to eat. Having never stayed in Clear Lake before, we did not know what amenities were afforded to us. With everything onsite, it made our stay much less stressful.

The hotel is well maintained and clean. Food was very good for dinner and breakfast . The room is pretty nice with everything being pretty new. The issue I have is that they have pictures of the pool area showing a pool and hot tub. It is on trip advisor and also at Best Western.com. I choose my hotels based on pools and hot tubs along with other amenities but recreation is important to me when I am traveling. I got to the hotel later in the evening and headed right to the pool area with my trunks on. There was a hot tub missing. In the morning I spoke to the manager and she gave me a bunch of lines about all of the reasons not to have a hot tub. I let her know that they have pictures up at bestwestern.com and it clearly shows a hottub. She said that they cant control pictures up on their own website. I guess if they cant than nobody can.

I felt welcome even with my dog. Was assigned a lovely room on the court yard which was very nice. Staff friendly and welcoming. Offered to store freezer packs for me as room frig did not have a freezer. Nice big TV with easy to use guide.

I got charged way more for my room then I was told which made my bank account negative. Staff who checked me in was not honest about room price and ignored the phone when it rang. I use to stay there a lot but now might not again.

I stayed at this motel for 8 days in a row and everything was very accommodating. The staff was always friendly, breakfast was great, the rooms were clean; the restaurant was very good. The value for the cost was right on the money. Parking could be a little limited at times and the Internet left something to be desired but those were only very minor things

Very clean. Friendly staff. Very good breakfast. Very quiet. Usually quite busy. Have stayed here m as my time and always satisfied. Connect to a restaurant that has good food. Easy on and off interstate 35 . Seems a little pricier that some Best Western hotels.

My husband and I stopped in Clear Lake on our way to the Great Lakes. Because we're Gold Crown members, we chose to stay at the Holiday Lodge. It was a lovely stay! Isabel at the front desk was friendly and gracious on our arrival. The common areas are spacious and welcoming; the breakfast room especially was a large open area with ample seating. Our room was utilitarian but warmly furnished and more than big enough for our needs, with a queen-size bed, bedside tables, overstuffed chair, desk and office chair, dresser with cubby for microwave and fridge, and TV. There was space for our luggage and a small closet as well. The vanity in the bathroom was large enough for two people's toiletries. The room had a door leading in from the hall as well as an outside door leading directly to the parking lot (which was handy for load-out). Each room had a patio table and two chairs to enjoy the weather, if we chose. The hotel is adjacent to a Bennigans; we ate dinner there and it was quite good. They also provide room service for the hotel. Current staffing levels only allow the restaurant to be open during dinner hours (5 to 9 pm). There was a bit of noise outside our room from folks outside in the patio chairs two rooms down, but they went in by the time we returned from dinner. The room was quiet and the bed was comfortable, and we slept well. Breakfast was offered from 7 to 9 a.m. the next morning and included all the usual hot and cold fare; in lieu of a waffle maker they had a pancake-making machine, and the pancakes were quite tasty! We enjoyed our stopover at the Holiday Lodge and have already booked another night's stay for our return trip!

We booked the Best Western for my daughter's wedding reception. Mandy and her staff were amazing! Extremely accommodating. The entire experience from start to finish was fantastic. They set up all of the tables, chairs, & linens. They allowed us to decorate on Friday and un-decorate Sunday morning. The food was incredible. They addressed all of my covid concerns and adapted accordingly. They deserve all of the stars. I highly recommend this hotel for wedding receptions.

The entire staff we worked with getting ready for a wedding reception was wonderful. The entire hotel and everything was very clean. The check in and check out process was very fast and easy. Good hot coffee ready at all times in the lobby and breakfast area. The room was clean and ready for us when we got there.

We rented the veranda room for our son's 10th birthday swim party and rented a room for overnight stay. The banquet room was set up very nice for the party. All the amenities to feed the kids and other guests were taken care of. The woman who delivered our pizza was friendly and very efficient. Morgan checked us in and she was very nice and helpful as always!! The kids enjoyed the pool and the hot tub. The pool itself was murky and in need of serious cleaning. We stay here often through the year and we never really encounter this problem. Now on to the room. When we walked in to put our stuff down we were greeted by 2 creepy crawly friends......spiders!!! One by the outside facing door (we had a ground room floor), and one up by the crack in the wall above the t.v. My husband killed both of them only to find another one by the door crack along the hinges by the outside facing door. The drawer next to the bed had crumbs inside it and there were cheetos and other various crumbs along the bed frame. We used disinfectant wipes and cleaned up and picked up what we could the best we could. We did make a call to the front desk to have it noted but we informed informed them we did not want housekeeping coming up due to coronavirus and none of the staff wear masks. On the outside by the shared area of the ground floor rooms there was what appeared to be dirty snot rags on the ground by the room next to us and an overflow of cigarette butts on the sidewalk. There was a pool party after us and they used at least 20 towels that they left sread throughout the pool area. When we walked down to swim later at night and to use the hot tub before they closed for the night the towels were all still there and their party ended around 7. We went down to the pool area around 9. Clearly no attention was given to common areas. Like I said, we stay here often and have only experienced problems on one or two other visits but botb times it has been with the cleanliness of the room. It's usually good but this time was a bit sub par.

The perfect hotel for a night away especially if you're going to a concert at the Surf Ballroom there is free shuttle surface to and from and a very good breakfast in the morning with friendly staff I've been here many times and never been disappointed

Too many motel pools are kept very cool, but this pool was just fine temperature-wise. VERY nice for exercising in. The hot tub was also enjoyable. The breakfast area is clean, comfortable, and very well-stocked with toppings to make an egg burrito/taco, flaky biscuits with meaty gravy, and pancakes besides pastries, yogurt & cereal. Nice selection of choices & they worked hard to keep it stocked up.

This is the second time we have stayed here and have not been disappointed. The staff have always been helpful & friendly, the rooms are nice & clean. The breakfast is great. It is in a great location.

The only downside was staying on the 5th floor. The breakfast was great. Really good food, and although they said it didn't start till 7am, which is late for travelers trying to reach a destination, we were able to start breakfast at 6:45. Everything else was a good experience.

This hotel is one of the only options in the area, so you are likely there because you had no other choice for your group. It's dated and overpriced but there is wifi, a pool, hot tub, and breakfast. The staff was friendly. The restaurant was limited hours because they can't keep it staffed.

I have stayed at this Best Western many times when I have been in the area working and I have always been satisfied. The place is very clean and well maintained. The rooms are clean and comfortable, although maybe a little on the small side. I get a great night's sleep. The staff are friendly and go out of their way to be accommodating and helpful. They have a great complimentary hot breakfast. There is a restaurant/bar attached to the hotel which is very convenient. There are also fast food places and gas stations nearby.

I've stayed at some nicer budget friendly hotels but when you walk into the lobby and you see everything is modern, clean, accessible...a little store to the left of the elevator, this small hotel had a grand feel to it. Very welcoming, the inside did not match the outside. They did a great job remodeling this hotel. If your budget is keeping you arround $100 per night...stay here. I doubt you'll be sorry. If you have an issue, they will make it right.

So much music history and recreation in the area. 1.5 miles from MCW airport, serviced by United Airlines. A great place to stay. Hotel provide directions to Buddy Holly, Big Bopper & abd Richie Valens crash site. It is a must do for any music enthusiast.

This Best Western is located right off of I-35. We had business in Clear Lake as well as Mason City and the location was superb. The staff at check-in was friendly and efficiet and hot coffee was waiting for us in check-in. Although they have a great restaurant, they also have a grocery area for those late night meals or just a lighter meal. The room was very clean and since we were traveling with a pet, we had a main floor room with a out-side door leading to a courtyard. Very convenient. the breakfast was excellent and the thick-sliced ham was a step up from link sausages. The only deterrant was the furnance which was "overhead" and was a little noisy when running. I would stay again.

We stayed at the Clear Lake IA Best Western Lodge. Our event was held over 4 days and everything was flawless. From the food the chef made to Jenn's service and the rest of the staff. The hotel is clean, comfortable and top notch over all.

Morgan was at the front desk when we checked in. She is very polite and friendly. Lori, the day manager, is always helpful and very accommodating. She always makes sure things are satisfactory to the customers needs. The room was clean and smelled fresh. We bring our kids here for a local get away to swim and have an overnight outing. We enjoyed the pool and the hot tub quite a bit. We will definitely frequent this location again in the future.

The staff here, were kind and friendly.The rooms, eating areas, elevators and lobby was clean and comfortable. Would definitely stay here again. Excellent price for the quality. Had a great weekend in Clear Lake!

We thoroughly enjoyed our stay; but what made it even better was the personal attention given by the staff. We had a Best Western gift card that wound up being from 2014. It wouldn't go through, but the staff said they'd look into it in the am. After finding it had been deactivated but would be reactivated, the staff kept our folio open until the card was reactivated. We stayed on 12/28/20 and it wasn't activated until 1/11/21. Lori, the GM, kept in contact with me. The staff, room, grab n go breakfast, fitness room were all top of the line. Definitely would stay again if we're in the area!

We stayed one night with our dog at the Best Western in Clear Lake while passing through the area. Room and hotel were very clean and staff was very friendly at check in and were nice to our dog. The room was a good size and the beds were comfortable. Plenty of hot water for showers. The hotel was a bit more expensive than others in the area, but would probably stay here again if ever in the area.

We stayed here for an ice hockey tournament over the weekend. To be transparent, I really didn't have high expectations. However, I was over the top pleased with everything - especially the staff!! Super friendly and very accommodating. Our room was simple, older, yet very clean. The common areas were lovely and clean. The overnight front desk gal (forgot to ask her name) was friendly and super helpful. Breakfast in the morning was fresh, clean, and the server (Jenn) was super friendly! Of course, the team absolutely loved the pool (probably the highlight of the trip!) Thanks for the great experience!

Our first room had pubic hairs when we pulled the sheets back. We reported the problem to the manager on duty and his first response was to ask us if we wanted to check out. I asked for another room and he reluctantly switched us next door. That room had toenail clippings on the floor. The elevator carpets were filthy and there was trash on the elevator floor. The second room we were given had no water in the sink and only lukewarm water in the shower. Overall the stay was way below our expectations. The manager is rude and condescending. None of the staff wore masks or practiced social distancing. The overall cleanliness was way below par. We definitely did not get our money's worth for what we paid

The Best Western Holiday Lodge in Clear Lake, Iowa was more than adequate for a four day business stay in Clear Lake. The rooms were very clear, the staff was very customer focused and an overall positive experience. The "grab n go" breakfast was a little light, but on the third day they started the breakfast bar again. Also, the workout room is very small. Overall, a great value for the price.

This hotel has been at its present location for as long as I can remember. It had been several years since I stayed there, opting instead for a newer chain hotel across the highway. After a very disappointing overnight stay at the newer competitor, I decided to give Best Western another try before writing off the weekend & going home. Man, was I pleasantly surprised! They've made great improvements to the place during the past few years. It's much more comfortable & quiet than before, with spotlessly clean rooms & updated AC system. Black out curtains help you sleep too. No wonder they're so busy with many guests wanting to stay there! Friendly, helpful hotel staff was a plus. Thanks Felicia. You won't regret checking in at this still modern hotel.

The hotel is very nice and convenient to stay in when in northern Iowa. Near arterial highways and restaurants. My room was well appointed and the bed comfortable. The front check in was efficient and friendly. I was disappointed by the lack of mask wearing by the restaurant waitstaff and bartender at the attached bar.

Need to stay in Mason City or Clear lake then this is your home away from home... great staff and great service. Even during the Corona Virus outbreak the staff goes above and beyond. Hotel managment runs it very efficient, clean, and professional.

I have stayed at this hotel almost every year for 31 years (since 1989). There is no other place in this area that I would ever stay ! It is convenient, right off I-35, and close to fast food, great restaurants (including Bennigans on site) and the downtown area of Clear Lake and the famous Surf Ballroom. A special shout out to Mandy VanVoorhis, the BW Director of Sales, who is the friendliest, most accomodating person I have ever dealt with in the hospitality business, anywhere anytime. She personifies the word hospitality ! Also a shout out to servers Jenn and Dee in the breakfast room of the BW, where the food is excellent and the service and friendship is even better. Thank you one and all. I will be back !!!

We just spent three fabulous days in Clear Lake Iowa attending the Buddy Holly Winter Dance Party at the Surf Ballroom. After a late night of 50's Rock & Roll it was wonderful to head down stairs each morning for their complimentary breakfast. We were always greeted with a cheerful smile and a good morning from the hostess (Jenn, Dee and Alexis). All breakfast items were kept full, clean and appealing in appearance. Each day the food was consistently good, what a delightful way to start the day!

Overall, it was fine, the staff was great, but there was an inflated cost due to an event, which we didn't mind paying, but didn't realize we weren't staying in the main motel and our long walk through a weird tunnel wasn't enjoyable. I've stayed in the main motel and it's great, but wasn't notified of the separate building we had to get to. That building was older and not nearly as nice as the main motel.

Best Western wait staff worked around the clock to satisfy our large party. Breakfast was excellent. The ballroom was perfect. The food was divine! Great place to host a wedding or party or conference.

The rooms look like they have been remodeled, awesome. Draw back was TV remote didn't work and they didn't fix it. Bar and restaurant are connected which may the stay even better. Pool area looked very clean.

We always stay here when in town. Very nice room tonight. The have a good variety of breakfasts. Pancakes, SOS, eggs, burritos, etc. Has nice pool area and courtyard. Connected to Bennington's restaurant. Fast food across street.

Excellent stay. Love all the movie channels. Love the indoor pool and hot tub. Love the breakfast But the best thing about this Best Western is the people. Awesome friendly! I would stay no where else in Mason City or Clear Lake

The hotel staff was amazing!!!! The breakfast was excellent. The hotel was clean and in a central location to just about anything you may need. Would definitely recommend this hotel to anyone spending time in the area.

We just stopped here for the night while traveling through Clear Lake. It's a great location near I-35, with several restaurants nearby. Breakfast was good, with a nice selection of food choices. Our room was clean, comfortable, and reasonably priced. Just a couple of things kept me from giving it a “4” rating: the room heating system was rather noisy and the bathroom door was difficult to close completely. The heater noise didn't keep me awake, but it might bother some people. There were charging outlets, but I'm not sure there were USB ports.

The staff was great, the room was clean and the restaurant was great. I would of given it 6 stars if I could.We came in early and he was able to find us a room right away, will be staying again. Highly recommended

Best hotel in the Clear lake/Mason city area. The beds are comfy and the staff is top notch. You are treated like you are important and a guest of honor. The breakfast has plenty of choices, the heated pool area is great on those cold winter day, and check in is always a breez. I can never thank the staff enough for the great hospitality they provide. I always look forward to staying there when on buisness in the area.

From Sept -Dec the morning staff always friendly Luke in the lobby Jenn at breakfast always got my day started off on a great note Truck driver friendly with lots of parking and down street from Pilot

This hotel is wonderful! Better than most breakfast food in the morning, great fitness center, and onsite restaurants. Hotel rooms are on the small side but given the option would choose here over most others!

Stayed here overnight withfriends because there was a quilt show there in the morning. It was really nice to have the connecting restaurant especially because it was a Bennigan's. The rooms were clean and the morning breakfast was ok.

Hotel was staffed properly, parking was tough, but acceptable. Breakfast was ok. Elevator is very small. Restaurant was fantastic. Lobby looked into the pool area. ATM on site. Plenty of exits in case of any need to leave.

Hotel was nice average BW but the restaurant was less than choice food was ok but the service was very unprofessional waited 10 mins to be seated then waited another 20 mins for drinks finally got our drinks from the dish washer then the appetizers came around the same time our dinner plates did then the server laughed about it (not funny very unprofessional)

We attended a wedding we stayed for 2 nights the rooms were very nice and clean the house keeping was was amazing they were so sweet.the breakfast was really good when it was stocked. Wasn't impressed with the restaurant.

We stayed here for our nephew's wedding and the event was wonderful, the food was delicious, and the staff was wonderful and very helpful! The room was clean and the bed was very comfortable and we didnt have to worry about anyone driving! It was a wonderful experience.

Locked in smelly building all night as the outside door lock was broke. Would not have been an issue but i was in their second building which has no front desk. I could not leave to even go eat unless i wanted to go to main building first and wait on someone to let me in my building....they didnt even offer a discount

We found this hotel to be clean, not exceptionally noisy, considering it's right off interstate. Friendly staff. Not very good breakfast. No pastries. No fruit. Only 2 choices of cereal. Biscuits & gravy probably canned but pretty good. No real juice, just Tampico citrus punch. But a decent place for a good nights sleep.

Worst place I have stayed on business. Smoke detector low battery chirping at 1:30 am. Phone did not work in the room had to go down to report. Staff did not really care. WiFi was slow if it worked at all.

Spent two nights here while attending the Hobo convention. The location is about 20 miles from Britt, where the convention is. There are no hotels in Britt. The BW was perfect. The rooms, we had two, were clean, spacious, and well-attended. The pool is large and clean and the hot tub was perfect. Our grandchildren loved it, as did we. The breakfast buffet was exceptional with fixings for burritos, pancakes, as well as scrambled eggs, biscuits and gravy, etc. The staff where cheerful, pleasant, and helpful. The interior courtyard is very nice. We had a carry-out supper that we at there in the cool evening air.

Very accomadating staff with excellent service, clean rooms , we had an enjoyable time with friends going to the car cruise and car show, we ate at the restaurant for all meals, as the food was excellent!

Stayed over to break up a long trip. The breakfast was very good and accommodated several food allergies. The room was nice. The place was quiet, but the mattresses were a little soft for my taste. We will definitely make it our regular stopping point.

Visited Clear Lake for a family gathering and the Best Western Holiday Lodge was our homebase for the weekend. The staff was very friendly and was super helpful in finding space for our large extended family to escape the very hot summer heat while being large enough to fit all of us in a single space. Breakfast was good and there was a nice variety that folks of all ages could find something to eat. Pool was also nice, and we appreciated the later hours of operation, allowing us to still get a swim in after a long day of family activities.

This is a larger hotel that has had some up grades. We enjoyed the good nights rest here, the rooms were quiet as well as the AC which is a unit in the ceiling. Beds were comfy and the breakfast was good. Some hot items along with waffles and pastries.

The staff was extreemly helpful. Ths was our third stay at this hotel and every stay has been excellent. We will definatelymstay there again on our return trip. Our on line reservation was lost but the staff went out their way to make sure we were taken care of.

This is a 3 star hotel that strives to provide 5 star experience. I was pleasantly surprised by how accommodating and helpful everyone was. The rooms are smaller, but they have refrigerators and microwaves.

Hotel located right off the interstate. Clean. Easy check in. Has free breakfast. Had nice pool area and place to hang out outside. Connected to bennigans. Staff was all polite. Room clean and beds comfortable.

Nice hotel. Right off of interstate. Continental breakfast. Easy parking and check in. Courtyard available in the center to hang out and relax. Pool available. Courteous and helpful staff. Rooms were clean and maintained. Troubles with the wifi though.

It was a great one night stay on our way for a trip. There was plenty of parking, it had a great location, and the staff was attentive to our needs. The building and rooms were clean and looked in good condition.

Clean well located lodging. Handy attached to restaurant. Good hot breakfast. Very quiet stay. Has courtyard and nice pool. Stay when in town. Handy on and off interstate 35. Close to Surf Ballroom. Offers directions to attractions.

This hotel was awesome. Their room service was honestly really GREAT! this hotel has an attached restaurant and it was really good their food was excellent. The pool area was clean and good. The breakfast was really good and they had lots of options and their staff was WONDERFUL.

we were caught in the Feb snow storm and stranded in Clear Lake. Staff were very accomodating with all the travelors stranded. Rooms were clean and services good. Has an attached restaurant. customers weere sleeping in lobby, on floors and anywhere they could. Breakfast was included and very good

I have stayed at this hotel many times over the years and have always enjoyed myself. The staff, the location, the food—it's all amazing. This last trip we were put in the new anex buliding int he back. The beds were too hard for any of us to sleep. The rest of the hotel was great as expected. Next time I will request to stay int he main building again.

Stayed one night on our way home from two months in the south. Friendly staff, solid wifi, comfortable beds, clean room, and outstanding breakfast. Would definitely stay again. One of these days we might take time to visit the Surf Ballroom!

Staff are friendly and kind. Rooms are a little dated but very clean. Some hotels have poor water pressure in their showers but I was very impressed with the pressure in the shower. The breakfast was free and very good!

Eddie, the guy at the front desk was helpful with everything I needed. I was even able to get a shuttle ride to where my truck was brokedown. This is what I call first class service ! I will definitely be staying here again !

Had a wonderful experience at the Best Western. Breakfast was awesome. Lots of food to choose from. The restaurant food was delicious! The staff was very helpful and kind. Very informative. Clean rooms. Will stay again when in town.

If you like bugs, this is the palace for you.... Crickets, moths and spiders is what we found. Others have complained about bed bugs. Hotel said they inspected for bed bugs and found none but we sent them pictures of the bugs found in our room. Bugs in the bathroom, bedroom, open the curtain and find spiders. Large convention in town, all hotels booked so we had little choice to move. It has taken 6 months of complaints and all the hotel could do is give us some BW points. We stayed last summer, found bugs in the bathroom, took pictures, notified the front desk, they sent maintenance, he opened the curtains, he found spiders, took pictures, they offered to move our room, but guests down the hall complained about bugs in their room so we asked they thoroughly clean the room. End result..... Jumping red spider in the bathroom. More pictures, and more bugs... So if you are an entomologist this is the place to stay, you will have lots of specimens to observe and study. Want pictures, we added one here from our room or just ask us or the hotel, we sent them a number of pictures.

Great stay, greeted by friendly staff and fast service. Loved the first name basis and the room were excellent. Try the cookies, just like being at home. I would tell anyone that this hotel was by far the best I have stayed at in years.

Excellent hotel! Wonderful service! Best swimming pool temperature of any hotel I've been in. Wasn't cold like most hotel pools. Rooms were very well decorated and clean. Plenty of outlets near the bed for charging devices. Can't say enough!!!

As I was checking in, a dog comes trotting into the lobby and poops on the floor! Very disgusting! Dogs should be kept in kennels when inside the building if they are not trained. Food was good and staff was nice.

Broken shower for two days lost reservations for 5 weeks of my 8 weeks their .No towels in room .Room smelled . They didn't make any of this right. The made jokes about it and said we will sell the room wether you stay or not .They did not care .

The Best Western has been welcoming visitors to Clear Lake, IA for a long time. In her youth, she was THE PLACE to stay...a luxury get-away. Age doesn't reduce quality. This hotel is very well maintained and updated and I'm glad it's still part of Clear Lake. The staff is wonderful, rooms are clean, the beds very comfortable, breakfast is above average. There is a pool and hot tub, manager's reception and Bennigan's restaurant & bar is attached to the hotel. I would like to see the price tag slightly lower than it is for the fall/winter months. I can understand the higher price for summer in this tourist town.

Stay here when in town. last time we had problem getting room quickly, not this time. Rooms are clean. Service friendly. Nice breakfast. Will be back. Handy location and connected to restaurant that service nice food and good service.

We were part of a large room block, and only one minor complaint in our group that I heard. We paid $145/night incl taxes/fees on a busy holiday weekend, which is well above the value. We were in the back, two-story building, which is connected by underground tunnel to the main building, has its own parking area, and has no elevator (not helpful with a big cooler and big suitcase or mobility-challenged guests); quiet entire visit. Housekeeping did not vacuum our room during 3-night stay, and one day just pulled up the bedsheets instead of making the bed, but otherwise room was clean and had everything it needed (wish I hadn't left tips). Front desk staff was friendly and competent. I was disappointed they did not have recycle cans in the room, nor did I see any in the hotel itself. Was glad to have Bennigan's attached to the hotel; we visited twice during our stay. On a return visit to the area, I would likely do AirBNB/VRBO to be around the City Park area; several friends in the group went this route and were pleased with their experience.

This hotel is very outdated. There seemed to be a problem with moisture at the hotel. Everything felt damp. There was water dripping from the HVAC vents in the breakfast area. Room was dark and damp. The x's in this review are because it is forcing me to enter 200 characters.

Great location in the Clear Lake area. Staff is very helpful and knowledgeable. Breakfast very good. Older facility. but well maintained. I always stay here for the family reunion. However, must remember to reserve room early, since they fill up.

We have always enjoyed staying at Best western hotels in the past until now. We were given a room in the back building of this hotel which had 2 entrances to your room. They told us we could only enter our room through the main hallway then we could unlock the outer door from inside our room. The room was clean, but seemed to be run down and was infested with at least 30 flies and gnats. We are assuming the outside door was left open while people partied outside because there were some chairs there. When I told the front desk of the problem and asked if they had a fly swatter they were rude and did not want to give up their only one. We should have asked for a different room, or checked out. We will never recommend anyone stay here!!!!

stayed here for a week.. clean room awesome staff and great area! will be back in 4 yrs. great pool and close to the surf ballroom and awesome lady of the lake paddle boat on clear lake. lots of parking a many close by eateries

Hotel was clean. Staff was friendly. Breakfast was good could have a bit more variety. Location was easy on - easy off. Room seemed a bit small but it was comfy. We would stay at this hotel again if in the area.

We enjoyed our stay and rank it in our Top 3 in our 20 years of traveling. We stayed here for seven days and had a room with two queen beds. The room had all the standard features -- fridge, microwave. The outstanding in-room amenity was a 50-inch TV and really thick light blocking curtains. The beds were extremely comfortable. We slept well. Breakfast is fantastic! They have all the customary breakfast items but on overload. Tons of small pastries, fruit, cereals, both milk and soy milk, juice and yogurt bar. I really enjoyed the coffee. It was top notch! They offered three hot buffet items: eggs, biscuits and normal fixings and a make your own breakfast burrito which was nice. I love the automatic pancake machine. It made small pancakes and they were rolled out on a conveyor belt. Cute!! Plus, The food area was immaculately clean. The lady in charge here was on top of it! The pool is kept at a perfect temperature and the hot tub was clean. We enjoyed Bennigans, which is in the hotel. They give hotel guests 10 percent off meals and drinks. They offer happy hour specials, too. We give it two thumbs up!! There were only two cons. They are small compared to how well this facility is run. (1) The parking spaces are VERY short. We drive small cars and the space lines were 2/3 of the length of our car. It's a popular hotel and the lot can be packed. (2) No USB ports in the room but there are tons of electric outlets. Really well run hotel.

Dont let the age of this facility scare you away. Common areas and rooms have all been updated. Management and staff take excellent care of their guests and the facility. Their complimentary breakfast is great. I'll be back!!

Had a great stay here! Luke at the front desk is awesome. They have guest laundry, fitness center, WiFi, free parking...our room was clean and cozy. Awesome free breakfast and you can even get room service from the restaurant on property. Highly recommend this hotel!

We stayed here to attend a wedding. We booked a room intending for our daughters to sleep on the sofa bed. When we opened the bed the smell over powered the room. I'm not sure when the last time it had been opened or cleaned but it was horrendous. Old pee? something dead? Not sure, we put the bedding in the hall and had a very cozy night in the King as we were all exhausted. The breakfast was good

Recently stayed July 1 and 2nd. Had booked a king room, and when we checked in, we were told the king rooms were overbooked. But what a great surprise, we were upgraded to a suite! Room 501, right on the end, right off the elevator! So peaceful, convenient and really nice! A pleasant stay, the staff could not have been nicer, the hot breakfast is good, too. Would definitely stay again! Added bonus: in town for the Clear Lake 4th of July festival at the lake. Great time!!

We arrived about 2:30 to check in. Were told by man at desk to wait 30 minutes for room because they were full the night before. We left and came back and were told no room ready yet. Waited another 45 to 60 minutes. During this time 2 or 3 people came in checked in and got room???? Finally were were told we would get a different room? Not sure why we were not given it before. We had not requested a certain room. Made for a rushed evening of dance and skipped dinner out. We will still stay there next time, but will make sure what is going on. Did have rear room which was ver quiet.

We booked this room knowing we'd come in later at night and be out fairly quick in the morning, traveling though. We arrived late with a sleeping toddler, my husband checked in and was told we'd be on the 6th floor, i got in the elevator only to find out the 6th floor is actually the first floor of the annex building. the walk is pretty far to get there and they didn't tell us the annex has walk up parking to the back side of the building! so instead i carried all the luggage through the entire hotel rather than them telling us we could park right outside our room. Also, train came by fairly close at 2 am with his horn going. The 1st building and lobby looked amazing, but the annex was very old and felt like an outdated motel. i will not be staying here again unfortunately.

We were very impressed with this motel !! Highly recommended to stay here and worth going out of your way if you have to in order to do so !!!! This is a 10 star motel and professional in every respect !! The service and quality of this place is just unbelievably fantastic and they allow for dogs there !! I think that too speaks for itself !? This was our first stay at a Best Western and you can be sure we will be staying there again !!

HORRIBLE!!!The room i received for the amount of money i paid was small and cramped, it was like being stuffed in a closet. When i received my rollaway it had blood stains on it. The elevator was small and slow, and with the hotel being so busy it took 10 minutes just to go between floors, I spent most of the time walking stairs.

Staff was friendly, engaging, and helpful. All were professional from the desk staff to those that served at breakfast. Rooms were small but very clean and quiet. We were very happy with what we received.

The service and the environment were excellent! I would recommend this hotel to friends and relatives. The rooms were clean and the beds were comfortable. The proximity of the restaurant was convenient and the food was very good.

I found myself back in clear lake and after staying at two other hotels I decided to try here. I was not disappointed. The property is older but maintained well. Breakfast was great, room comfortable, staff pleasant. This will be my new stop next time I'm in the area.

I grew up about 20 miles from this hotel, even had our senior prom there. Now we found ourselves back in the area for a funeral, and we got a good deal on this place. Wasn't quite sure what to expect beings the property has been around so long, but the reviews were decent. We weren't disappointed. The rooms were recently redone, and were very clean and comfortable. It had probably the largest and nicest TV I've seen in a hotel room. Our boys enjoyed a swim in the pool, and in the morning we had one of the nicer free hotel breakfasts I've ever had. As an engineer I was particularly intrigued by the pancake "printer" which outputs very tasty pancakes in just seconds. The staff were very friendly and helpful as well. All in all an incredible value for what we paid. We'll keep this place at the top of our list for future stays in the area.

We were forced to stop because of snowstorm and stopped here. Staff super accommodating and allowed us to check in @ 11:00 in the morning. Room very clean and had everything we needed. Ate at the adjoining restaurant and the food was awesome. Restaurant staff very friendly. Chief even came out ask about our meal. Great hotel. You won't be disappointed.

This hotel is nice and very clean. It's not new but very well kept. The staff was very friendly and helpful. Breakfast was excellent and the choices were quite varied. The person stocking the breakfast items never let any of the choices get low. Would stay there again.

On Saturday Feb 23, 2018 we checked in about 3 pm. At 4 pm right before we needed to leave to attend a concert, the toilet overflowed. We called front desk and they said maintenance would be up while we were gone. We came back to our room about 11:30 pm to find the water/wet towels still on floor of bathroom and the toilet still not working. After many calls to front desk and promises of maintenance coming, a plunger was left outside our door about 1 am. We were also told another room was not available for us to move into. My husband is currently trying to get the toilet working. We have never had such poor service at a hotel and would recommend not staying at this particular Best Western.

We were in town for a funeral & needed a pet friendly motel. This one sure filled the bill & more. Very helpful & friendly front desk attendants, nice sized room that was clean w/ comfy beds. The breakfast was great-wide variety including pancakes. All this at reasonable rate.

The Best Western in Clear Lake shows its age a bit, but the friendly staff more than make up for it. The free breakfast is great and the pool area is large and clean. This is the place to stay during the Winter Dance Party! Make sure you visit the Surf Ballroom during your stay.

Lots of parties here this weekend, nothing to get too excited about. Friendly check in even though they forgot to reserve the room. I was lucky to have the room I did have. Pretty comfortable beds and nice stay overall.

After a great car club meet in Bloomington,Illinois I went 360 miles to Clear Lake Iowa on I74,I80 & I380 to check out the Surf Ball Room & Buddy Holly crash site as it was on my list of places to see if I got close to the area. It was too late in the evening to tour so I overnight-ed at the Best Western Holiday Lodge for $80 a night at that time,Very friendly staff & a clean room with a big buffet breakfast in the morning. The hotel can give you a route map on how to get to the Buddy Holley crash site which is 10 min (6.4 miles) north on a gravel road. After checking out I went to visit the Surf Ball Room which has amazing memorabilia & history of the the performances of the fallen three & many others that played there to the current stars of today. Then on to the Buddy Holly crash site which is on gravel roads so go slow around the corners & fallow the map to the giant pair of black glasses that mark the entrance spot. It's about a mile & half walk into field to the site from the road,But well worth it as it is part of American Music history & being there I got the feeling of being transported the to that period of time when the music died.

Great hotel. Staff so helpful! !!! My room was spotless and very comfortable. Great bed, pillows and linens. I love the layout of this hotel. I had an interior and exterior door. So easy to load and unload car. Easy to get to restaurant from inside, keeps you out of the cold. The restaurant has room service if you don't want to leave room. Will mark this as a favorite for future business trips.

Very good beds.haveand have my pillows.Or pillows like my pillows very nice.very clean and nice TV in room. Very good breakfast. Very close to lots of resturants'Also close to Clear Lake to fish And Mason City to shop.Very easy of Interstate 35 1/4 mile west of Interstate,

Very courteous and helpful staff, spotlessly clean room. Very comfortable bed. Great restaurant and lounge and to top it off a more than adequate delicious breakfast. A must do for travelers in the Clear Lake, Iowa area.

Was in town for a funeral, Stayed 1 night. Staff was professional and courteous. Room was large and comfortable. The king bed was semi firm and provided a good nights sleep. . Breakfast was above average for this type of hotel. Great hotel and staff, good value for the money. Right off the I-35. Recommended.

Nice staff. Rooms were clean and quiet. Good value for the $$. LOVE the fact that the hair dryer is not attached to the wall! It's also nice that the restaurant is attached. On a cold night it was a welcomed amenity.

The entire staff at this location is amazing! Very accommodating and friendly. The hotel itself has small rooms but they make up for that with style and staff. I would recommend staying here for business or leisure.

My family and I have stayed at this motel several times when hunting in the area. We have never been disappointed. The rooms are always clean and comfortable, and the fact that our dogs can be in the room with us is a definite plus. This is the only place I consider staying at when coming to this area.

Helpful staff, clean rooms, a bit pricey for the size of the rooms. Liked having restaurant attached, but food was ok, not outstanding and breakfast was mediocre, not many low fat or sugar free choices.

Have stayed at this hotel alot in the past month for business. Have never had any problems. Room always clean, bed comfortable, breakfast awesome. Staff very friendly and helpful. Hotel is quiet. Glad I chose to stay here.

very nice hotel would stay again if in the area, came as a getawy, enjoyed our weekend, pool was warm and big enough,lots of good advise about the area, breakfast was good and , refreshed often. service was great, very friendly

We had an extended stay at best western clear lake ia. Staff were very friendly and helpful, made you feel at home. The rooms were clean, and they have a great breakfast. Would highly recommend this hotel!

Upon arrival asked us again what kind of room we reserved they didn't have a double queen room like we were told was available upon reservation, checked into room and rooms privacy lock was latched no phones on each floor to call down for assistance had to go back down to the desk and was moved to a different room Room smelled musty, shower had hair and body grime on the walls, iron didn't work, called to get a different one and was told they would have to go look for one if I wanted them to, spoke to management before checking out and all they said is they knew of the matters and that was it no apology, not anything, beds were rock hard, I would not recommend a stay to anyone

My room was big, clean and very welcoming. The fitness center helped me wind down at the end of the night. The location was in close proximity to the business to which I traveled for work. Great experience. Will stay at Best Western again.

I stayed for 2 nights on a business trip. The front desk staff are super friendly and professional. The breakfast was good. There is a Bennigan's next door which is convenient, but I don't recommend the food unless you just want bar food (fried things). There are plenty of options for eating in nearby Mason City which also had lots of shopping, including a Staples and a Best Buy (both of which I needed for work supplies). Hot, fresh cookies at the front desk are yummy! Everything was clean and maintained. Decor is nice. Apparently this is a pet friendly property (I was not traveling with a pet). There seemed to be plenty of parking for large vehicles (RVs, trucks, etc) in addition to the regular car parking.

The hotel was nicely updated with good decor in the room and the lobby. Staff was very helpful. The hotel provided a shuttle to the Surf Ballroom for the show we were going to. Breakfast was a bummer because it was extremely busy. overall good place to stay in Clear Lake.

The room was great. The curtins kept the light out at night. The heating and cooling came from the ceiling and not by the window. We had a room by the elevator and barely heard it. I slept like a baby.

Stayed for one night. Room was clean and comfortable. Only complaint was the rattling vent. Can't comment too much for room as we got in late and left early. There is a bennegans attached to hotel to get something to eat

Nice place that's away from the freeway, close to restaurants and fuel for RVs or trucks... Clean hotel with excellent staff working the front desk! Breakfast was good with several options... Also dog friendly!

Fully remodeled bright open rooms, modern decor, excellent lighting, great included breakfast, STAFF WERE INCREDIBLY friendly & helpful- even cleaning staff proud of the remodel about a year ago! Fitness center good. Beds quite comfortable. Good location to Clear Lake- and loved the "lake" decor throughout. Rooms service was great also. Excellent price also

This BW Property and especially the staff are a gift to travelers. The Staff especially saw to our every need and did everything with a smile. We are frequent travelers and always stay in BW and this one tops them all. They should be given the Plus award!

Each staff I encountered was very informative and willing help with directions to places of interest. The facility room was clean, with comfortable bed and a spacious area for me to finish my work in the evening. Fresh cookies awaited in the lounge each day after returning from a long day of work, this was well appreciated.

This hotel and its adjacent restaurant (Bennigans) was a wonderful find after a long day of travel. The hotel and its rooms, staff and location were all great. Easy to find and easy access to the highway. The restaurant was a Bennigans and was very satisfactory in both food quality and ambience. Would stay here again.

Wonderful room. Great staff for check-in. Breakfast was "ok"; not stellar, but not bad either. Very clean rooms. Bennigan's is attached and there are several other restaurants nearby for food. I'd stay here again.

I stay here many nights a year. This time for 3 nights for a business conference hosted at the hotel. Everything was perfect. Meeting room was great and all the meals were excellent. Service is fantastic

No staff assistance when we booked a handicap room for the first floor, when we arrived at Best Western hotel they told us they had no handicap room, and was not going to be able to find a room on the first floor, they we standoffish because we booked through TripAdvisor, also found out the rate we paid through TripAdvisor was higher than the local rate at the Clear Lake Hotel.

I was here for business and enjoyed the hotel. The restaurant with the hotel, Bennigans, had great food for a reasonable price and the free breakfast was outstanding. it was easy to get lost trying to find the meeting room but other than that I really enjoyed my stay. I was a little surprised the restaurant wasn't busier since the food was top notch.

We enjoyed our 3-night stay. Great location, room, service and staff, but breakfast was lacking. No self-serve waffle or pancake iron. And no biscuits & gravy until our final morning. Other breakfast items were average.

Breakfast could have been better but it was hot and a buffet so it could have been worse. Had a hotel van pick me up from the shop where my truck was. Got a discounted room rate. Ground floor has a back door to outside to accommodate smokers. Bennigans pub had really great food both nights that I had dinner there. Beer was 3.50 a pint iirc which is an ok price I guess for a hotel.

Wedding and the wedding party were a hoot. The service received at the bar could have been more sincere and nice. The rooms were a little small but the beds were comfortable. The breakfast was hot but the staff had a hard time keeping everything stocked. When asked to get something it did take a bit.

we were extremely satisfied with the hotel especially having a restaurant attached.... everything went well from checking to check out the next morning. we would stay at this hotel again. my husband needs handicap accessible rooms and they were very helpful.

Excellent hotel! Clean, friendly, rooms set up very well, comfortable beds and great pet policy. We were very impressed with the complete breakfast and the rooms that accommodate pets at the courtyard are stellar-thinking.

The staff were very friendly and willing to help with any questions. The room had been refurbished. The pool was exceptionally clean and a good temperature. Bennigan's is the attached restaurant and we would not recommend it. Service was slow and they were understaffed. Took a long time to get food.

We have used this motel for a meeting site for our annual family reunion for many years. The service and rooms quality are consistently good. The restaurant is very good and the free breakfast is consistently good. The facilities are consistent. The bar, the pool, exercise room are all good.

The Staff was awesome the breakfast was very good the room was very nice the only thing we could find wrong was that the bed was very hard and we are use to a softer bed. We would stay there again, The location was great also

service was good. staff was very friendly. they disagreed with me, as to whether I had made requests for lodging. She finally found that what I said was correct. Kinda of uncomfortable. Then room to hot. Breakfast was good.

We stopped in Clear Lake for the night. Hotel had so many motorcycles parked by front door to lobby, had to park and walk from lot to lobby just to see if there was any vacancies. Front desk was very nice, The price she quoted was 149, I asked about discounts, as I have a couple of memberships, all I got was 10 % off. I see on web site the rooms are much less than what we paid. Main hotel was full, our room was in a "back" building, Second floor no elevator, to be fair room was clean and bathroom was good, Building on outside needs to be cleaner, cigarette butts, and beer cans all over, the back building was obviously an older building but could have been cleaner. On the plus side, breakfast was great, they had gluten free options and almond milk.

Great hotel free rides to the ballroom where are great show are going on. This town has great Resturant's just ask the front desk. Just down the road from the lake great place to spend the day down town clear lake. The hoilday lodge does a great job if you do not like the lake they have a pool. Great parking if you have something big.

Very clean, awesome staff, nice stay :) I asked for a fan to sleep with and they delivered one to my room, they were very accommodating. I asked if I could leave my bag as I was biking across Iowa for RAGBRAI and they let me leave my bag and I stopped back to the hotel and grabbed it later. The breakfast was clean and plenty of offerings. I would highly recommend this hotel to others.

Room was very nice and clean. Furnishings were nice. Check in was smooth and easy. We didn't have breakfast, but it sounded nice. Easy location right off I-35. RAGBRAI is what brought us to the area. Keep up the good work.

Very nice place. Friendly and helpful staff. Breakfast buffet was a bonus! Our room was clean, quiet and easily accessible. Overall we were pleasantly surprised with our visit. We were on town for a wedding and stayed in a block of rooms there.

Great hotel for those traveling on business or those visiting Clear Lake for vacation. The breakfast was very good and the staff supporting the breakfast was also very friendly and helpful. The front desk team also provided some great ideas for places to visit in the area.

A very nice hotel located right off Interstate 35. The staff were all very nice and helpful. Our room was nice and clean and having a restaurant attached was nice. There are many restaurant and fast food choices within walking distance. We will stay again if in the area.

I've rewritten this review a couple of times. We have stayed at this location for the last five years, plus. The building has been maintained, the breakfast has remained constant and the facility has been kept up. The price, however, has skyrocketed!! I have records of this place being a reasonable location to stay as recently as last year. Over the last four years the cost for one night has gone from 109.88 to 238.01. That's absurd!!! I don't pay that much for a night in the Hilton, in Washington, DC., two blocks from the US Capital, and that's a four star hotel. This has been the home for many of the truck club visitors to Clear Lake for many years. As discussed at the closing gathering, when trophies were handed out, this place is not worth it.

We stayed overnight on the 4th. Check in was fast/easy, staff was very friendly. Room, pool, and breakfast areas were all very clean. Beds are comfortable. Nothing fancy but it's nice, relatively updated for being an older property, clean, and quiet. No complaints. Would definitely stay here again.

This hotel is very convenient exit from the Interstate. Rooms were clean and very pleasant. The breakfast came as a surprise, as the complimentary breakfast was very good. Tables were always clean and the staff working the dining area were most hospitable. Would stay again if in the area.

Hotel was clean and comfortable. Attached restaurant is nice. It is showing its age, but no complaints from me. We did not use the pool or the fitness center so I have no recommendations there. We have stayed in the south wing of the hotel and it was not as nice, but that was years ago and it may have been remodeled since.

Nice hotel, very clean and well appointed. The stafff were friendly and the breakfast was good. Bed was comfortable and the linens were nice. The town was fun offering a nice Italian Diner downtown on the waterfront

This hotel looked like it was recently renovated. My room looked brand new, clean, and modern. Bed and pillows were comfy. The bathroom had upscale materials and design. Staff was friendly. Wifi worked well. Only ding is the breakfast. It is free, but my biscuits and gravy were cold.

We wanted to visit both Clear Lake and Mason City, Iowa so this location gives you a good center point to reach either city. Clear Lake a little closer than Mason City but only by about 4-5 minutes. The staff at the lodge were well trained but I would hesitate to say LODGE but it is a good BW.

Love the people they were very good and nice and help fall to Rome are very clean and very Quiet rilly nice and clean foodriving is rilly good at Bennigan's and drinks are very good toovery good very good approaching good location to get to easy to find

This is the worst hotel I've ever been! Bed bugs in the room, roaches in the bathroom, no air conditioning, it was 80 in there! Horrible filthy carpets, the rooms had a stench, we left after an hour , so disgusting, don't waste your time even going in this dump.

Good hotel, good rates, excellent location, clean rooms. Only complaint is the hotel was packed, holiday weekend, the breakfast person over slept and breakfast was a half hour late, people were getting backed up and worked up. Same thing happened the last time I stayed, but then it was the pool guy! You just can't do that especially on holiday weekends!

Was a nice place for family and bar worked well with wedding ceremony. Would stay again. Nice location and great place to eat. Kids had fun in pool area and fitness room worked well for burning some calories.

This is a nice place to stay. We came there for a wedding. The room was nice and clean. It is the one room I have stayed in that was actually dust-free! The front desk was knowledgeable and knew the area well. The hot breakfast was pretty good with eggs, sausage, and ham. The pool area was spacious but the pool was pretty busy each time we went.

The man at the front desk was a complete tool. After I stopped in to have something to eat at the attached restaurant I checked into the hotel. I made my reservation online using Corporate Lodging's website and have never had a property tell me I didn't book the CLC rate. This guy kept telling me I couldn't use the Corporate Lodging card since I didn't book that rate. At some point he's looking at his computer and says "oh" and slides my CLC card off the counter to use. Other than that the hotel was very nice. Clean and well kept.

The staff at this facility was exceptional. They all went above and beyond to create a wonderful experience for us. They were very accommodating and went out of their way to assist us any way they could. I would recommend this hotel to everyone based on the service alone..but the facility was clean and comfortable... Excellent!

Our stay went excellent! From start to finish every staff member we met was courtious and helpful. The fact that there was shuttle to and back from the concert was our deciding factor in our decision to stay at BW. The breakfast was delicious and there were many choices for everyone.

Clear Lake is a nice place to visit, has a beautiful lake and a quaint lake front shopping area. It is close to the interstate highway system for easy access. The restaurants in the area are diverse and unique.

I really enjoyed the room. They had the dog rooms in an area with an extra (back) door going out to a courtyard. It made it so easy to let the dog out at night without having to go down the hall to a side door. Wish more Best Westerns had this option.

We were greeted right away. Check in went smoothly. Elevators were small. Carts for luggage did not roll well. Trying to put a cart in the small elevator with more than 2 people was tight. Room was clean. it was a smaller room than what is normal by today's standard. It was double beds. Two of us found the beds comfy, two thought they were firm. Two thought pillows were good & two thought they were comfy but small. There were plenty of lights in the room. There was a microwave & a refrigerator in the room. HD TV was down the entire three nights we were there. Internet service was very slow. The A/C in the first room we were in was not working as we found out when we came back to a stuffy room. They moved us to the room next door, which made it nice not having to carry our stuff very far. This room A/C worked fine. For our phones, AT&T cell service was spotty in the area, Verizon had coverage. Pool was one of the warmest hotel pools I have been in. Hot tub was nice. Did not have that overwhelming chlorine smell when you walk into the area. The fitness room was good. There were four different machines & free weights. I thought it was weird that the TV in the fitness room got different channels then the TVs in the rooms. The room doors seemed a bit on the flimsy side. Same for the stairwell doors. Of course we were traveling with two firefighters who look at those kinds of things. Three of our four members liked the breakfast. There were eggs, biscuits & gravy, ham & sausage on the one bar. There were some oranges, apples, danish & toaster waffles, yogurt, milks, hard boiled eggs, mixed fruit cups, oatmeal, Udi's Gluten free blueberry muffins, & cereals on the other bar. Then of course you had your juices. It was the same breakfast every day, which is why our fourth member didn't like breakfast. Sometimes a variety is nice. Susan was the employee that was in the breakfast area. She was the most friendly lady. She greeted us as we came in. She told us where everything was. Told us if we needed anything to ask. She even came & cleared our dishes for us the one morning. Talk about service! I have never encountered this at any hotel I have ever been too. Susan is a lady who really likes her job & gives it her all. Way to go Susan!

We enjoyed our stay here. Front desk was AMAZING. Rooms were clean and loved the attached restaurant (Bennigans). Not much within walking distance besides a mini-mart. There are some rooms in the front section that open to a courtyard which is good for smokers.

Very enjoyable stay at Best Western Clear Lake, Iowa. I have stayed here many times and will continue as needed. Room was clean, small, but had all new updates. Very pleased with my stay and would recommend this hotel

The hotel was very nice! The room was clean and a nice place to sleep for the night. We were traveling with our dog and had to find a place that allows pets, they do. Only had two cons; one being that it was a little expensive for us for a one night stay and the other being that the mattresses were not very comfortable. But we got a good nights sleep so I guess it wasn't too bad. I would stay again and recommend to anyone as long as they don't mind paying the price.

We had requested a room with 2 beds because there where 2 adults and 2 children in the room. We got 2 full beds. Worst night sleep ever at a best western. Breakfast was good except the ham had no taste. Must have been boiling it to make ham broth later.

Front desk people were great!! Toilet was a little wobbly in the room but other than that it was great!!! Awesome pool area. Lobby looked great and breakfast was stocked well! A great time for my family we were able to get joining rooms!

The hotel was nice and the staff seemed nice enough. Breakfast was a nightmare. Went to breakfast at 9:00 a.m. and they had run out of food and took 30 minutes to refill. There were so many people waiting to eat again that they ran out right away. Not much variety available for breakfast. The restaurant staff was not very helpful either. We waited a long time to be served and then they didn't check back until they gave us our bill.

we came in very tired, staff was very courteous and quick. rest was good, tv kept kid happy as she had slept most of the day in a car seat. breakfast was highly varied and very good quality. enjoyed our stay.

Nice hotel. Rooms were nice quiet dark and a good temperature. Nice firm beds. Pool and hot tub open till 11. Hot breakfast is offered. Always had a nice experience with the hotel. Stayed there many times for business.

Friendly staff, smooth check in process. Nice clean room, comfortable beds. Lots of variety on the breakfast. There is a Bennigan's restaurant located at the hotel. We heard the restaurant was good, but did not eat there.

A bunch of our friends were going to a concert at the Surf Ballroom and we all booked rooms here. Check in was strange, the lady was at the end of her shift I think...not much patience. We were pleasantly surprised to find out that they had a free shuttle to the ballroom, so no one had to drive! The pool area was swarmed with a million little kids. Must be the place to have birthday parties.

Was in town for a hockey tournament. Convenient location to dining and also the ice rink. Very good value for the stay. Friendly and accommodating staff. Nice breakfast. Clean Hotel. Would Recommend this hotel. The Pool is a plus.

Very quiet hotel with a workout room that is not used by many people. They have a swimming pool and hot tub if you will want to use them. Many items for breakfast, some are hot. They are working on updating rooms right now but it is very friendly.

Always excellent accommodation's here. Staff is always great. Has the best breakfast of any of the hotels I stay at. I travel a lot for business and always stay here when I am in town. Use this hotel also for many business meetings and they are always first class service and food.

We booked 5 rooms. All were side by side and all were great! We were able to check in earlier which was great since we had 85 year old with us. Would stay here again! Staff were awesome! Location was good.

First let me tell you, we were exhausted and had a cat as we were on our way to relocating to Florida and it was late at night. We did not make reservations anywhere as we did not want to limit how much we drove each day, but since we had stayed at this hotel for New Year's Eve and I knew they took pets (I remembered watching a woman walk her dog in the courtyard while I was eating breakfast) I called my husband in the Penske truck and told him I was done for the night and wanted to stop. Front desk was great, they gave us a good rate and boom, we were in bed. Good breakfast selections and the woman in the breakfast room was so pleasant, and boom, we were on the road again with a good night's sleep and fed and ready to go again.

Room was used , was not the cleanest but also wasn't dirty. Just a mediocre place. The employee's were friendly. A good place to eat was in the same establishment. We did not use the pool but the cookies at front desk was a nice touch. Breakfast was typical but the coffee was great if you could get by the snob at the front desk. We don't plan to return.

Average hotel. Rooms were small and not that clean,Dust was thick on the bottom of both night stands and the room showed lots of wear and tear. Had a strong smell of mold in the hallway and the first room i was assigned to. The second room was better but still woke up with a headache the next morning. Standard breakfast selections but need more than one person attending. to keep it stocked with food and utensils.

They hole is being remodeled right now. Replacing practically everything. Great staff. nice hot breakfast. Has very nice eating place right next door. Would stay here again. Hand off the freeway and to sites such as Surf Ballroom and Buddy Holly crash site. Hd one problem, Room 228 had very cold water in shower. Told desk and believe it will be fixed.

the breakfast was bad the coffee even sucked the trains ran all night long the rooms were nice the hotel help were great... The bar lounge was nice 10% discount on my meal with prof that you were stay at hotel. they has good parking well lit.

Water ,from the shower happening in the room above mine, came gushing through the ceiling and landed on head while I was getting ready at 6:30am. The front desk manager, was not only unapologetic, she said it did't happen. She then went up and looked at the room above mine, then offered to dry my clothes & give me double points for 1 night of my multiple night stay. I have had to stay here for work before. I usually get put in some back lot Motel, it smells. The staff is constant - very uncaring and brash every time. Also, for the past 3 years I have not received any points for my stays because they set-up my rewards wrong. with my last name as my first name. They are always doing "construction" I'm only there late at night and it is still loud. I would stay Anywhere else! Beds are fine.

I stayed for one night last weekend and was extremely impressed with this hotel. The customer service was excellent. Our room was clean and spacious. The breakfast was good. We will be staying here again!

nice new updated hotel, felt like we were 100 miles away from home when we weren't. Prefect place for a short get away. Friends were getting married and they booked rooms at this hotel, trolley for the event where they had their wedding came right to the hotel to give everyone a ride, and then also brought everyone back.

friendly, clean, price was reasonable,breakfast had plenty of food to pick from that was good, also next to good eating places, there was enclosed courtyard off our room which was good for the dog to run off leash & go potty which I did pick up poop

Average hotel. Clean room but lots of wear and tear. Nice to have the back door into the patio area when traveling with a dog. Staff was very nice. Standard breakfast selections. Adequate hotel for passing through town.

Went to hear a 2 hr. lecture on JFK's assination from the chief judge over the investigation committee for 4 yrs; very interesting. Lovely conference room with fresh baked, warm brownies to munch on ;) No napkins could I find to put them on though. Many amenitities there I didn't use, but did enjoy using their internet room for 2 hrs. since there weren't others using 2 there. They accommodated my special request; NO lights in pc room and put a small fan going in there for more comfort ;) PLEASE add to your guest book a page showing your area RADIO station numbers and what types of music they play; thanks! I discovered by chance 1490 AM is the OLDIES 50-60s music I grew up with; very enjoyable listening while in bed. Handicapped room was very nice with walk-in, sit-down bench, and grab bars everywhere. Please have a grab bar you can insert between mattress and spring; some of us older folks can't roll over good to get out; it would help tremendously. Nice THICK towels vs. very thin ones in BW in Arlington/DC, Virginia. Comfy bed; only 1 train went thru about midnight on an isolated track sounding its horn by the hotel. Nice selection of foods/drinks to chose from continental breakfast included with overnight stay. As I was leaving, 2 ladies bridge groups were in breakfast room enjoying themselves ;) They left today's newspaper under our doors. 2 nightlights would be a nice addition to have; 1 on bedside lamp and 1 in bathroom so the harsh lights aren't so hard on our eyes during our bathroom trips during the night. I'm a NIGHT owl; so I asked for an extra hour to sleep in before leaving at noon; NO problem at all ;) 1 happy customer..... Also didn't hear anyone near me walking around like BW nor their conversations coming thru the walls like Arlington, VA. Only heard the doors closing. Betty Gordon Ames, Iowa

Nice clean hotel. Fresh made cookies at check in. Most helpful friendly staff ever. Even sent someone up twice to help us run our remote twice because we couldn't figure it out. Nice continental breakfast in the morning. Really feel welcome.

We travel MN to AZ about 10 nites a year. This hotel was way over priced compared to LaQuintas for equal facilities. Have been doing so for 7 years. The Clear Lake BW has been first hotel we felt we paid too much. We had a pet accompany us and were charged in Clear Lake stay extra, but no LaQuinta charged us, thus saved $40 on pet charges and a total $160 for motels on way to AZ. Sorry

Bed was very comfortable. Slept great. Staff friendly and helpful. We asked for an extended check out and it was no problem. The fridge was unplugged so our food went bad so please keep the fridge's plugged in. Thank you,

Friendly staff, helpful caring and plenty of stuff to do around the area. Pool was very warm and relaxing to be in. Some places it is to cold. Breakfast was excellent and was just the right temp. The lady in the Breakfast room was very friendly and willing to help or get what anyone needed.

Hi, We went to Iowa for a visit & stayed overnight. This was a nice, clean, friendly hotel. Our son is a fan of Buddy Holly. At the lobby, they have a framed front page newspaper clipping of the plane crash from 1959. There is a Bennigan's Restaurant next door. Our room was clean & neat. The beds & pillows were quite comfortable. We had a pleasant short stay. ??

The people were all friendly and helpful. A great place and super location. Nice place for Class Reunions. The guest rooms clean and comfortable. The food was excellent. The exercise room needs a few more items.

Awful place. We stayed only because we got caught on the highway in a terrible thunder storm. The hotel itself smells, the layout is weird (we had to walk through a dark, narrow, low-ceilinged tunnel to get to a tiny closet-like foyer where stairs (no elevator) led us to the third floor. It was a terrible place. However, Bennigan's Restaurant (attached to the hotel) was fairly good. I had a good sandwich and good service. In any case, find a different hotel.

Very good, will always stay here when in this area,. Great service with shuttle to the Surf. Very friendly and helpful employees. Honored my room request. Don't change a thing. Will continue to seek out the Surf for concert and this is the only hotel I would stay at. Thank you for everything!

There is a funky mildewed smell in a lot of areas, and the hot tub (main reason I chose this hotel) was down for maintenance during my stay. Could get a much better rate booking through an online booking site than calling the desk (about $30 better). My interactions with the staff were nothing to be excited about until I met Susan, the attendant in the breakfast area. She is an absolute joy and genuinely spreads happiness and is just a wonderful first contact as you start your day! Take the time to have a conversation and let her know she makes a difference. Wonderful lady.

We stay here many times and love the pool/hot tub area. The free shuttle to the Surf is great. Location off the interstate is convenient and many fast food option near by. Love the biscuits and gravy included in the hot breakfast

Definitely stay here when you are traveling through Northern Iowa. Easy access, clean, caring staff and good food at Bennigans. Recently remodeled has made the rooms very comfortable with large TV's and new bathroom cabinets and fixtures.

Extra comfy beds, pillows not so much. Flat screen not in HD for some reason. Unable to adjust aspect ratio on TV, so trying to watch British Open all the scores and other graphics were off screen. Menu showed aspect ratio as " unavailable ". Continental breakfast was better than most.

We arrived and were pleasantly greeted. Room was sufficient, 5th floor, back corner so very quiet. Rooms are a bit dated, but clean. The remote control is in a special holder indicating it was specifically sanitized. When we left, the front desk manager was cleaning the swipe cards! NEVER have seen that before but reiterated our opinion, they go beyond to keep the hotel sanitized as much as they can.

My room was dated, but adequate for a one night stay. My partner, however, was moved because of a faulty room entry lock, then moved to a room with a broken air conditioner and wet carpet (air conditioning condensation?). Moving again or discounted rates was not offered by morning staff. Nor would they recognize our corporate rate. Will not stay here again, unless my rental car is too uncomfortable to sleep in.

No discount for being a rewards member here and the bed we had was very hard and uncomfortable. Wasn't even asked how our stay was when checking out. The high point was the kitchen staff. They were friendly and had a good breakfast.

First, I want to say that the entire staff is EXTREMELY NICE & really were helpful! The poor experience we had during our stay had NOTHING to do w/ the staff, it's the condition of the hotel itself that was the problem. We checked in on 7/4 and checked out 7/8 as we were visiting family in town. The initial room we checked in to was extremely small so when I called down to the front desk they graciosly moved us to a bigger room across the hall. We noticed some type of smell, wasn't sure if it was smoke smell or some type of chemical smell but we didn't say anything that night becasue it was the 4th of July and we figured they were booked and didn't want to cause any problems & were thankful they found us a bigger room (King w/ roll way vs two double beds that were too small). The next day I did mention the smell to the front desk and they found us a much bigger and much nicer room next to the 2nd rm they gave us. We really appreciated that!! The rooms themselves, bathrooms, hotel hallways, dining area etc, are just tired and worn out. This hotel owner really needs to spend some money updating this place & getting rid of any/all odors these rooms have. We paid $109 /night ($169/night for 7/4) and we could've/should've stayed somewhere nicer for the same price.. We didn't leave the rm until 12:20p one day, and they never cleaned our rm...We were surprised when we came back that evening that no one had been in the room to clean..After the fact, we read the reviews and SO MANY people complained about the odors in that hotel, which is stunning to me that the staff acted like it was a weird complaint. Next time we'll do what we've always done before, and read the reviews 1st....

The service was nice and friendly. Rooms were clean. We got a great room that you stepped out to this small patio that cut across to the pool. Loved that!!!! Was a good price and no bugs! We had a great time.

I stayed here 8 nights for a class. I was treated so wonderfully from the outset. The manager even gave me cough drops from the front desk so I didn't have to venture out late at night. The hospitality was great, the room cleaning was nice and the grounds were well taken care of. Would definitely stay again!

We were planning on driving on to Albert Lee, MN and it was getting late. We called Best Western in Albert Lee and they were full so we called BW in Clear Lake and went there. The staff was very helpful being a late night check in and needing 2 rooms. We will definitely stay here again if we are in the area.

I stayed here because there was a wedding reception in the same hotel. I only needed a place to sleep and the convenience of not driving was my motivation to stay. The people were delightful, the room was adequate, the checkout was quick.

We stayed in the unattached building in the back. It was very old, dirty, no elevator to second floor and had a very bad smell. I have no complaints on the service it was good and the staff was very nice, but if smells bother you I recommend if you stay at this hotel to make sure you stay in the main building.

Nice stay at the Best Western Holiday Lodge in Clear Lake. Room was comfortable, however, the hallway had the strong smell of paint - must have recently been doing some painting on that floor. I would suggest that they need more than one small elevator for a facility that is that large. Breakfast was OK but I have had better.

We stayed here as guest of a wedding we attended, we stayed in a king suite. Lots of room for us and our son. Very clean and the bed was very very comfortable. Food on site for wedding was amazing and the service staff was very attentive. Pool area was clean and fun for the kids. Planning on staying here again if we bring the boat over to the lake!

hotel looked ok--was not impressed -a lot of money for what was offered --loud patrons weddings and concert goers --strange odor in lobby stairwell and hall. i used 16000 points for one night for my first hotel for liesure in over 50 nights and over the last 24 months i have over 40 nights in best western hotels to compare this to. Susan in charge of the breakfast did an outstanding job that area and experience was a 10--thanks Susan

The ONLY thing in our room was they need to look up at furnace and air vents and clean dust bunnies off of it ? The Motel was very clean and the pool could of been just a bit warmer . But the pool was better than any other motel we been too. The breakfast was great and the staff was always very helpful We would stay there again we get back to that area. And when I am looking for a motel again, I will check for a Best Western. The Person that checked us in as SO helpful and kind,

The room rate was advertised at $129, then I was charged an "occupancy tax" bringing the room rate to $141, why this additional charge? The room had a smokey oder although it was a non smoking room. Our room was never cleaned nor was I provided with fresh clean towels when I asked for them during our 3 day stay. The breakfast was very good.

My husband and I are not typically that picky about hotels, but this one had several issues. Our first room smelled like smoke, although it was listed as nonsmoking. Thankfully, we got our room changed, but even then the hallways and many of the areas around the doors, pool, exits, etc. smelled like smoke. Our air conditioning unit cooled the room but didn't take moisture out, leaving all of our clothing damp. We were told that a two night stay was required for Memorial Day weekend, but our reservation somehow was confirmed for only one night. Even though we fixed this before our stay, it seemed duplicitous to tell us a two-night minimum was required but somehow it would have been okay for us to keep the original one-night reservation. Also, because of the holiday, the prices were raised, and combining that with the two-night minimum we felt our room was considerably overpriced. Clear Lake is really charming and I've been to the town many times before, but I will not stay in this hotel again.

Perfect with easy shuttle to/ from Surf Ballroom for concert. Good overnight stay. Plentiful complimentary breakfast. Friendly staff. Would stay again. Stayed in original building which was fine/ clean

Easy to find, - Plenty of parking, - Friendly folks (customer oriented - gave me an upgrade after looking at my records) , Clean & quiet room with a good desk, chair, & internet, - Good breakfast served in a large bright dinning area. THANKS to those who make it happen!

We stayed at Best W. Holiday Lodge for 3 days; colse to a main street, but silent. Good breakfast. Nice pool to swimm after walking all the day long. Clear Lake is a nice place to visit, very nice lake (even in winter time)

We had a very enjoyable stay at this motel. The staff was all very friendly and accommodating. The room was clean and in order with everything working. Breakfast was provided and a great variety. However, we thought they were still a bit pricy.

But the bed was bad for my wife. But I slept good. My daughter is handicapped and we had a handicap room. They called us when we go to the room and asked if it was okay. I said yes it was. We had door to the court yard.

They went over and above to reach me as I left items in the room on our departure . I was so thankful for that, and that we weren't to far away from the hotel. On top of that I think she was even training someone... I was extremely awesome service, I will never forget!

The hotel was ok. Pool was perfect for the kids. We didn't get to stay long enough to have breakfast. Hotel staff was helpful when we ordered take out and needed some utensils. The one draw back was there was hair in our shower before we used it. Gross!

Clean friendly and easy to get to. Rooms and breakfast great. Would highly reccomended. Currently remodeling so it should even be better. Best place to stay at Mason City or Clear Lake. Staff is great and accommodating. 5 stars!

I got into Clear Lake at 3:30 p.m. on a Tuesday, asked if they had a room (rhetorical question), and they said we have one (1) left. What?!!! Iowa on a Tuesday and booked. Apparently they fill up quickly and early for ever reason. My room was very clean, comfortable, and had all the amenities necessary. The breakfast was satisfactory and free.

When I stay at a hotel and ask for a non smoking room, I expect not to have to smell cigarette smoke! The smoke rolls down the hall way into the non smoking rooms and you can't escape it! No windows to open!!!! If your not a smoker and don't want to tolerate the smoke, I would stay away from 3rd floor!

It was almost 10 when we checked in. All the amenities were closed but there were no discounts. There is no kitchen or even a vending machine but we were told if we went to Bennigans next door we could still get something to eat. We went next door but were told we could only get drinks and my 15 year old couldn't come in. When I checked in I was told I was "in the back of the hotel." I drove to the back of the hotel after being denied at the restaurant and noticed the place is setup like a cheap motel with the doors directly opening to the outside. I tried to get into our room but couldn't get the key card to work after several minutes. I figured something went wrong with the encoding. I went back to the front desk to ask for a new key and was told I couldn't enter the room directly.. but if I went to the other side of the building I could get into a common hallway - and then I could open the room door from the inside. This seemed just a little ridiculous in a place that has regular snow storms that require the road to be closed. I went back to the door he described to find the card swipe machine was a different type than the room door - and had completely frozen over. I had to go back to my car and get an ice scraper to get into the building. It was 45 minutes between pulling up and finally getting into our room. When I tried to open the door leading outside so I could retrieve my bags from the car I found that the room lock was broken and the door was stuck shut. Pro-tip - a paper clip and a bit of engineering will keep the street light from shining directly across the pillows. A $100+ room for 2 means someone sleeps on a fold-away bed. The next morning we went down to breakfast at about 8:50. When I asked one of the ladies attending the breakfast buffet what time breakfast was over - I was told 10am. So - I thought I had plenty of time and decided to visit the rest room first. After about 15 seconds in the rest room the cleaning woman knocked on the door. I responded "someone is in here". In the next 3 minutes while I did my business she knocked 2 more times. Did she think I had magically escaped into thin air? She was incredibly rude. At this point I went to the front desk and asked for a manager. I complained to management about my entire stay - but they just looked at me with blank stares. When I got back to breakfast they were taking away all the food. Apparently they ACTUALLY shut down breakfast at 9am. I would have a better stay in my car.

Great accommodations. Comfy beds. Convenient location to surf. Clean Rooms Bennigans restarant attached great food .pool and hot tub are nice too. Conveniniently located to McDonalds Perkins wendys and gas station. Free shuttle to The Surf

very nice place to stay. the staff here was very friendly when I checked in. I wish I could remember her name but she helped make a long day better with her friendly smile. my room was very clean. I really enjoyed my stay here and will be staying here when ever I am in town

We stayed here one night on our way home from a family trip. It was clean and overall a nice stay, its an older hotel but the service was good and it was clean. Pool area was nice and the water was warm.

Overall the motel is good as long as your not expecting anything lavish. The night time desk person wasn't the nicest or most helpful, it was almost as if he was bothered by being asked questions. He was reading from his tablet and he acted as I was disturbing him by asking questions. But, overall the staff here are very nice and super helpful. For the cost it is a good place to stay.

This hotel was clean and great for the value. Staff was friendly and had no issues. It's nice having a restaurant attached if on business. It was a centralized location and easy to commute around town.

This hotel had a good appearance both inside, and out including one of my favorite restaurants with great service in both the hotel and restaurant aspects. Great pool area also. The elevator could be slightly larger. =)

I love the service at this hotel. The ambiance and the people are just right. Bennigan's is great to have right there. Free breakfasts are good. Miss the waffle iron they used to have. Will stay there next year also. The beds leave a little to be desired,sot all that comfortable. But overall a great place.

My wife and I stayed at the Best Western in Clear Lake, Iowa. We attended the Winter Dance Party at the Surf Ballroom in Clear Lake. As is always the case, we had a great time. It was our 27 year coming to the Best Western. Needless to say, we will be back!

I stay hear often when I have overnight immanence to conduct at work. The staff are always courteous, professional, and are willing to help me with any and every need. When you are in a pinch, this is the place to go to!

Hotel is renovating, we barely noticed! Everything was clean, room was nice decorated, clean and most importantly for me quiet. Dinner in the attached restaurant was good and we appreciated not having to leave the premises in 20 degree weather

Friendly, dedicated staff, strive to make your stay as enjoyable as possible and great service. Easy access and Bennigan's restaurant is attached to the motel. Great place to get a good meal and don't have to brave the cold to dine elsewhere.

We ran into bad weather (ice!) on I-35 returning home Friday night and lucky for us we were close to this BW right when it really got treacherous. Easy check in, staff very upbeat and helpful. Nice room, very quiet, pet friendly! Bennigans attached, but also available for room service (plus a 10% discount if you are staying at BW). Hot breakfast and the dining area feels like you are in a small town cafe. The coffee mugs are a nice touch. We'll be back with friends to check out the lake as well as the rest of the town.

Dairy-free blueberrry muffins were offered for breakfast-a rare treat! The rooms are very quiet. I have stayed here multiple times, and will continue using this as my go-to hotel when in the Clear Lake area.

We got a same day deal on Hotwire for this hotel on Christmas Day. We have a child who is just a little too large for a pack and play, so they provided us a roll away bed free of charge, which was VERY much appreciated. It was brought up immeadiately from when we checked in. The pool space is decent- the kids liked having plenty of room to swim. Breakfast in the morning was good, it was nice to have some hot options, like eggs and sausage, included in a free breakfast. In general the hotel looks a little worn but everything was clean and functional. Be warned the elevator has to be one of the smallest we've encountered. For what we paid- I think it was $65-ish before fees and taxes, it was money well spent. Would stay again.

We were attending the New Year's Eve Celebration at the Surf and stayed at the Best Western as it had a restaurant attached and the price was reasonable. Had all the amenities we look for in a hotel - clean quiet rooms, check - coffee maker, check - refrigerator, check - free breakfast in the morning, check - free internet, check - and a surprise upon checking in- a shuttle to the Surf - PRICELESS! Also received excellent customer service and a discount at the attached restaurant. We were also pleased that we were not gouged on a price as it was New Year's eve. Spent under $100 for the night and was treated truly like a guest they were happy to have, much better than some $200/night places I have stayed.

Had to stop here overnight due to weather. Staff was friendly. Bennigans is attached and a decent place for a dinner or lunch. Our room was a little run down. Don't get me wrong, everything worked fine. The bed wasn't the best nights rest I've had. Think $99 bed at your local mattress dealer. Since it was me & the wife we both didn't sleep great. Free breakfast was decent... If I had to go back to clear lake I might stay here again. I would've rated it a 3 given if this was in Minneapolis or Chicago, but for Clear Lake it's probably pretty nice.

Comfortable, clean, and quite hotel with a superior staff. The gals at the front desk could not do enough to help us - from giving my sister band-aids for the blisters on her palms from driving to recommending a restaurant for dinner. The professionalism, courtesy, friendliness and service in this hotel is superb! The location is convenient to the highway and there are several dining options close by.

Nice comfortable rooms & clean also has a nice café to which may dine in the evening. Excess to refrigerator, coffee for you convenience. Well designed. Was easy to check in and out of their facility. Employees were very nice and polite. I was called in my room to see if I was happy with every thing.

The hotel has been nicely updated. The room we had opened up into an enclosed courtyard area that was very convenient for our dogs. The hotel is conveniently located within about 10 minutes of local attractions.

I enjoyed my stay and found the accommodations to be to my satisfaction. The service at both the hotel and restaurant were excellent. My stay was three nights while I visited relatives in the area. I would definitely decide to stay again if I'm back in the area sometime in the future.

Great place for an overnight business meeting. Handy and delicious Bennigan's Restaurant, convenient and roomy meeting rooms with wonderful catered meals. Rooms are nice and had very comfortable beds.

The staff is more than willing to help any way they can. The food and drinks are excellent. Don't forget your swimming trunks for the hot tub. The motel is close to the highway but not noisy. I only wish it was closer to the lake.

Nice clean hotel with very friendly staff and great service! Been coming for the past 5 years with my sisters, enjoy the ease of walking to the restaurant/lounge and then relaxing in a comfortable pool area. Complimentary breakfast was a nice variety of hot/cold entrees. Will come again!

I drove a motorcoach carrying a college football team. We spent the night here before heading on for the game tomorrow. I found the accommodations clean and comfortable. The bed and pillows are just right for a good nights sleep. The staff is friendly and accommodating. Check in for 100+ players and coaches was quickly and efficiently done. Everything was ready when we arrived. I would gladly stay here again.

From the front door, to the door of our room, the service of the people and the cleanliness of the hotel are 10 out of 10. Then we enjoyed the pool and the hot tub of which both were just the right temperatures.

Best Western was a great place to stay in Clear Lake. The beds were comfortable. Fridge, microwave and coffee maker in the room for convenience. The breakfast had such a nice variety for everyone. The pool was perfect for us to take the grandkids into. I would definitely stay here again. Our only problem was that there were no handicap accessible rooms available for our daughter. The place was full to capacity.