SureStay Plus Hotel by Best Western Chula Vista West, Chula Vista
Il SureStay Plus Hotel by Best Western Chula Vista West è situato nel centro di Chula Vista. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.
Il SureStay Plus Hotel by Best Western Chula Vista West a Chula Vista, California, è situato in una posizione ideale nella South Bay di San Diego, nei pressi dell'Interstate 5 e di Broadway. Soggiorna da noi e goditi i numerosi servizi offerta dala nostra struttura. Il nostro hotel di Chula Vista offre prezzi competitivi a pochi minuti da tutte le attrazioni della zona di South Bay a San Diego, tra cui il centro di San Diego, il San Diego Convention Center e l'aeroporto internazionale di San Diego. Troverai molti altri luoghi d’interesse, attività e attrazioni locali da esplorare vicino al nostro hotel non fumatori di Chula Vista, tra cui la Silver Strand State Beach, il Las Americas Premium Outlets, Tijuana, in Messico, lo zoo di San Diego/Balboa Park e il SeaWorld San Diego. Goditi le nostre camere comode e spaziose per ricaricarti, consentendo al nostro personale cordiale e multilingue di soddisfare ogni tua esigenza. Potrai gustare la nostra colazione all'americana completa gratuita, che comprende uova e salsiccia, cereali, frutta, yogurt, succo di frutta e caffè. Siamo lieti di offrire ai nostri ospiti tutto ciò di cui hanno bisogno a un ottimo rapporto qualità-prezzo. Prenota un soggiorno di lusso presso il nostro hotel di Chula Vista e preparati a scoprire tutto ciò che abbiamo da offrire!
SureStay Plus
Hotel by Best Western Chula Vista West
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"Not what I expected from a BW partner "
First time at a Sure Stay, and likely my last. Booked based on Best Western brand and TA reviews. After our stay looked more closely and noticed that 14/18 5* reviews were placed by people with only 1 review. After my experience I wonder how legitimate these reviews were, or if they were friends of the property. The good, bed was very comfortable, room was a nice size, and room had a large flat screen tv, fridge and microwave. The poor; I was told the hotel had just been renovated. The attention to detail was truly lacking, the plumbing was so noisy, you could not hear the tv when you ran the tap, the tap was installed so far back on the sink that every time you used it water splashed all over the counter. The mirror, lamps, towel hooks were installed crocked, the toilet seat was installed poorly and the sticker from the toilet was only torn half off. The toilet paper roll was so tight that you could not get paper off without using two hands and pushing the paper around the roll. The walls were so thin, you could hear the neighbours coughing all night, and the window curtains were too narrow and short that they let light in all night and blew up every time the heating unit turned on, which it did frequently. The ac unit leaked all over the outside of the room corridor, so you were always stepping over streams of water, they did have some pail to catch the drips. You could see they painted the cement floors, but the paint was poorly done and peeling. Parking stalls were tight, and if the motel was full would be hard to manoeuvre in the narrow aisle. Breakfast on TA indicated waffles and bacon, there were neither, there were microwaved eggs and sausage, along with the same one flavour of yogurt every day, strawberry banana. Coffee and juice was out by 8:40 and it was hit and miss if someone came out to make more. There were also fruit flies everywhere, and they had a half cup with solution out to catch them at the front desk. The pool has been closed since November, but yet it's hours are advertised at the front desk. They had silk poinsettia plants in the breakfast area, that still had the big price tags on them. How hard is it to removed a tag? While none of these items, were that significant, it really did not uphold the best western brand I've become accustomed too. I've attached a few pictures. Just everything here felt sloppy, I hope my feedback will help them consider easy fixes to significantly improve future customer stays.
BestWesternHotels, Corporate at SureStay Plus Hotel by Best Western Chula Vista West, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts
"A wonderful stay"
Going out of our local town to a city can be a stressful time fir my autistic child, but knowing that we'll be staying at a hotel that makes us feel welcome and accommodated is essential for us. We love it!!! Thank you....
"Awesome stay"
The service of the hotel is very welcoming. The hotel is very neat and clean. The location of the hotel is perfect shopping center, restaurant and 7 eleven is by walking distance. Great amenities at a very affordable price.
"Very comfortable and clean"
Friendly staff. Prices were fair. Rooms were clean and spacious. Bed was very comfortable. Perfect location with a lot going on in the area. Truly recommend this hotel to my friends and coworkers. I plan on staying here throughout my business visits.
"Awesome Hotel"
The hotel is very neat and clean and comfortable. All the services are excellent. The breakfast area is really nice and kept clean. Housekeeping staff is vey polite amd helpful in all the aspects. Akshay the manager went an extra mile to help us. I would highly recommend this hotel
"Most helpful"
I arrived to the Hotel at 3:00 am and was greeted by Ray who was working the front desk. He was very helpful and made my check in stress free. The rooms are comfortable very clean.Hotel is located in a great location close to everything you will need. Amazing complementary breakfast lots to choose from. Will definitely return again. Thanks you again Ray for your help.
"Super Clean Hotel !!!"
This is recently renovated and kept very clean. It is close to everything. Taco shop and 7 eleven are right next to it. Front desk is very helpful and knowledgeable and friendly and the breakfast they serve is on point
"Awesome Stay"
Very clean hotel and awesome staff. Beds are really comfortable especially when you are pregnant. Akshay is very helpful at desk and housekeepers always have a smile on the face. In short, great hotel and excellent staff
"Pleasant Stay"
My husband and I had a very nice experience at this Hotel. The rooms are very nice and comfortable. The staff was extremely helpful in all aspects. The complementary breakfast is off the hook it was great. We will be staying at this Hotel again for sure.
"Great stay."
Great stay, professional staff, good value. Breakfast was good , and free!I would definitely stay here again. the only thing wrong is the swimming pool was closed due to maintenance. But all in all great stay.
"Highly recommend"
The new management and staff was very welcoming, and made our long stay feel comfortable, safe, and secure day and night. Nice comfortable clean rooms, daily breakfast with many restaurants within walking distance.
"WOW!"
This is an excellent hotel for anywhere near its price point. Akshay, the nice gentleman at the front desk, was very kind and efficient. My (new) wife (we're on our honeymoon) and I got a nice room in a very quiet location. I would expect to pay anywhere from $30 to $50 a night more than what we paid. This might be the best deal in town! Thank you, Akshay!
"Recently renovated property..."
I would recommend this location if you have a vehicle and need an affordable place to stay. Great staff all very friendly. You may here some noise from outside but otherwise you'll get a good sleep. As a recently renovated property I would recommend. I usually stay at Best Western, Marriott and Hilton properties. For this type of hotel and the price I would say it was a decent stay. I suggested that they add extra no smoking signs on the second floor balcony and to use more earth friendly plates, cups and cutlery. Currently they are using plastic but should probably switch to paper.
"Not at all what I expected"
Not what I expected. Had to ask for extra towels, toilet paper only to wait hours before getting it. I have a toddler so needing this stuff is a necessity. My resv stated 3 people. Why would 2 sets of towels be only in the room. Have stayed in best westerns in the past and the reason I chose this brand because of the hot bfast. Looks like I'm switching to Radisson they gave real hot bfast.
"Very interesting stay. Great staff - very friendly."
So I started with one night and have stayed a lot longer as the drama in my life rolls on. So the staff is friendly and helpful. Good breakfast has MORE than the others I have been at with Eggs and Sausage and many other nice touches. The hotel is recently remodeled so it is like new and clean.
"Stayed for Wedding"
Only stayed for one night, but it was very easy to appreciate the nice air conditioner, furniture, and how clean it was. Had a cushy chair with footstool, mini fridge, plenty of towels, nice lighting including headboard with built in adjustable reading lamp, nice sun blocking curtains, a good looking pool and fruit and cereal in the morning. But what I was really impressed with was the design of the rooms, they just looked really nice and clean. From the lighting fixtures to the stone floors and nice clean bathrooms. I've stayed at $400 a night all inclusive a that didn't look this nice or clean. A large part of that must be the staff, they really must deserve the credit for that.