Best Western Roosevelt Place Hotel, Bismarck

This is a very nice hotel at reasonable rates. A nice haven on the road after a stressful week and a move in progress. Pet friendly, beds very comfy, spacious room including desk, bench seat, big chair, frig and microwave, small pool, and breakfast included. Wish we could stay another night to just chill. Great place for that. Highly recommend!

I travel for work and prefer Best Western whenever possible. I was there with my semi and while the hotel lot isn't large enough to accommodate a large truck the nearby side streets were adequate for parking. This hotel is new and is near two restaurants that have good food options even for a vegan like me (one of the restaurants nearby even made me a vegan pizza). There's also a Dunn Bros cafe literally across the parking lot and a Walmart about a block away. The front desk clerks I dealt with were polite and welcoming but unfortunately this is one of the Best Western locations that's starting to copy after motels, tasking the front desk clerk with stupid tasks like laundry and other such housekeeping items that take them away from the front desk. I've complained to Best Western about this and I hope they will fix it; I'm paying for a hotel experience not for a cheap motel. The place is clean and while the water pressure in my 4th floor room wasn't what I expected, the front desk clerk notified someone but I didn't stay long enough to see if they fixed it. There were some stains on one of the bed linens and I promptly gave that piece to the front desk after checking into the room. The lobby is kept very clean as is the breakfast area and a bowl of fresh fruit as well as coffee and hot water for tea are available around the clock. The breakfast selection isn't very vegan friendly but I notified Best Western and hopefully they will improve that.

Amy M, Manager at Best Western Roosevelt Place Hotel, responded to this review
Thank You for taking the time to let us know about your stay! We love feedback so that we can continuously strive to do better and implement guest suggestions! We hope that you will stay with us again in the future!

This was our first stay at this hotel and a great experience. The hotel was new, but, beautifully presented. Very clean and modern with very helpful staff. I think where Best Western have improved across all of their hotels in the bed! Very comfortable with amazing pillows. Always a problem whilst travelling, but, Best Western seem to have nailed that one!

Amy M, General Manager at Best Western Roosevelt Place Hotel, responded to this review
Thank you so much for taking the time to tell us about your stay! We are so glad that you had a great stay and so glad that you liked the beds! We hope to see you again very soon!

The only reason for not giving it five stars is because there is no hot tub and the pool is very small and cold. The rooms were very clean and the beds and pillows were very comfortable. FYI, the coffee cup lids don't fit tight so be careful. Also had awesome restaurants nearby.

Amy M, Manager at Best Western Roosevelt Place Hotel, responded to this review
Thanks so much for taking the time to let us know about your stay! We are working on getting a hot tub and I will definitely look at the pool temp. I'm glad the rest of your stay was good. We hope to see you again soon!

Toilet was always plugging with only water waste. Hair on room floor, so it was not vacuumed. No toilet paper. Was afraid to leave electronics or valuables in room as the personnel at front desk did not appear to be very trustworthy.

I literally had to go look to see if there was such a place in Bismarck. Turns out it was just finishing construction and open for business. It was nice, rooms are modern and good sized. All the amenities and the value was great. Good location for shopping - close to the north Walmart, Gordmans, Ross, Dicks, etc.

Amy M, Manager at Best Western Roosevelt Place Hotel, responded to this review
Thank you so much for letting us know about your stay! We are glad that you enjoyed your stay and we hope to see you again soon

Me and my wife stayed here for 5 days. The manager worked with us and gave us a great rate. The hotel was really nice, the rooms were spacious and clean, everything looked new. The front desk staff were great,and really friendly. I will definitely be staying there again whenever we are in the area.

Amy M, Manager at Best Western Roosevelt Place Hotel, responded to this review
Thank you so much for taking time to let us know about your stay! We are so happy that you enjoyed it and hope to see you again soon.

This gem is tucked behind some other buildings but was worth the drive around the block. This pool was declared the best of the trip by two small boys! Our request for a room near the pool was granted...right across the hall. Well done. We will be back next year.

Amy M, Manager at Best Western Roosevelt Place Hotel, responded to this review
Thank you for taking time to let us know about your stay! We are so glad the boys loved the pool. We are looking forward to seeing you next year!

My family enjoyed this hotel. Good location, great rooms, and very clean and nice. They were pleasantly surprised with how great everything was. We will definitely stay here again when we are travelling through Bismarck.

Amy M, General Manager at Best Western Roosevelt Place Hotel, responded to this review
Thank you so much for taking time to let us know how your stay was. We really appreciate guest feedback and are so happy that you enjoyed your stay. We look forward to seeing you the next time you are in Bismarck!

I stayed here when it was the Super 8.... and had to return. This is truly a great place, the person who greeted me was friendly and very helpful and accommodating. The room was clean and I slept all the way through the night. I seriously wondered how I could get thirsty beef into my vehicle.... joking, but, iit was SO comfortable! The towels were clean, soft and absorbent. I don't want to talk this up too much as I always want to make sure there's a room for me when I need to go there.... The breakfast was the usual features and then piping hot biscuits and gravy..... more than with the price!!!!! Great job!!!!

Amy M, General Manager at Best Western Roosevelt Place Hotel, responded to this review
Thank you so much for taking the time to let us know about your stay! We are so happy that you loved it! We have been doing a lot of updates these past few months and still have more to come! We hope to see you again on your next trip to Bismarck!