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Best Western Plus Hotel Executive Residency Austin, Austin

2021 Cheddar Loop Road, 78728, Austin, United States - Vedi su una mappa
Best Western Plus Executive Residency Austin - Area esterna Il Best Western Plus Executive Residency Austin è situato nel centro di Austin. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Benvenuto al nuovissimo Best Western Plus Executive Residency Austin, dove non vediamo l'ora di averti come nostro ospite! Il Best Western Plus Executive Residency Austin offre la comodità di due diversi hotel in un'unica struttura, per consentire agli ospiti di usufruire di una soluzione per soggiorni prolungati e di splendide camere Best Western Plus per soggiorni più brevi. Il nostro hotel è situato vicino al centro di Austin, Texas, lungo la IH-35, a pochi minuti da Round Rock in direzione nord e da Pflugerville in direzione est, per consentire agli ospiti di approfittare di tutto ciò che la capitale degli Stati Uniti ha da offrire. Vicino al nostro hotel troverai attrazioni come Dell Diamond, The Domain, il parco acquatico Typhoon Texas e numerosi ristoranti pluripremiati. Inoltre, l'hotel si trova a pochi minuti dalla sede di eventi annuali, tra cui i festival musicali SXSW e ACL, le gare di F1 presso l'autodromo Circuits of the Americas e, naturalmente, la University of Texas at Austin. Oltre a essere vicino alle sedi degli eventi più importanti di Austin, il nostro hotel si trova anche a breve distanza da alcune delle aziende più grandi al mondo, quali Dell Computers, Apple, Home Depot, Emerson, Sears e il nuovo Parmer Innovation Center. Il Best Western Plus Executive Residency Austin è il prodotto più recente del marchio Best Western ed è lieto di proporre monolocali, suite e camere con cucina completa. Queste camere sono dotate di tutti i confort di casa, tra cui lavandino, piano cottura, utensili da cucina, piatti e televisori con schermo grande per rendere il più comodo possibile il tuo soggiorno prolungato. Le nostre camere dispongono dei servizi più moderni, tra cui televisore da 43 pollici, accesso Wi-Fi a Internete canali DirecTV® per garantirti un soggiorno confortevole e rilassante. Offriamo la colazione all'americana completa gratuita ogni mattina e una palestra all'avanguardia per farti iniziare la giornata nel modo migliore. Se cerchi un luogo in cui rilassarti, visita il nostro splendido spazio all'aperto, che comprende una piscina, un pergolato, giochi sul prato e griglie per barbecue.

Best Western Plus

Hotel Executive Residency Austin

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Colazione all
    Colazione all'americana
  • Piscina all
    Piscina all'aperto
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Personale multilingue
    Personale multilingue
  • Servizio di lavanderia in loco
    Servizio di lavanderia in loco
più info vedi meno

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2020
Basato sul parere di 66 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
53
Molto buono
10
Nella media
2
Scarso
0
Pessimo
1
CONSULTARE I PARERI SU
Affari Affari
12
Da solo Da solo
8
In coppia In coppia
6
In famiglia In famiglia
18
Viaggio con amici Viaggio con amici
5
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Best Western Stay - Plus"

5
danielgonzalez2020, Houston, Texas 30/04/2020

Great location and all brand new. Clean, comfortable, inviting. Room very comfortable. Great and prompt customer service. Easy check in and affordable. I would recommend to anyone that plans to travel to Austin soon.

GM_Front_Desk, Guest Relations Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Daniel, The Best Western Plus Executive Residency Austin team thanks you tremendously for your stellar review and recommendation! Serving you was truly an honor, and we are thrilled that you found our accommodations nothing short of welcoming, clean, and cozy. Thank you for highlighting our service team as well, as guest satisfaction is of the utmost importance to them! Count on us anytime for a full-value getaway in Austin!

"Yup"

5
User 25/04/2020

Was clean and had nice and helpful staff. Was never bothered unless I needed something. Will definitely be my hotel stay of choice for the future. Especially the Pflugerville location. They are the sweetest

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Victoria, On behalf of our entire team at Best Western Plus Executive Residency Austin, we are thrilled that we've earned your loyalty! Guest satisfaction is what we strive for day in and day out, and your positive feedback is truly a reward for us. Thank you so much, and we can't wait to see you again!

"Excellent Stay"

5
User 14/03/2020

Room was very nice and spacious. WiFi worked great without hiccups.Nice location. Central to anything you would need during your stay. Staff was pleasant. They actually walked me around to show me where the fitness center was and the business center. Informed me of the guest laundry and the store they had with various sweets.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Rudy, We take great pride in delivering fabulous rooms and superior service. Thank you for making Best Western Plus Executive Residency Austin your home during your recent travels, and we'd love to have you back!

"Great place"

5
doug111770, Abilene, Texas 12/03/2020

This was an awesome hotel for a $100! The common space was large and clean! The staff was awesome. The room was a good size. It had shades on the windows you could pull down which would block out all the sun! You could sleep in without the light in your eyes! It was a comfortable bed too. The only thing there was no microwave in the room and the shower pressure was not great just good! I would stay here again.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Doug, It is delightful to receive your perfect rating and kind words about our property's overall cleanliness, hospitable staff, and comfy beds. Your happiness means everything to us, so we will keep your thoughts in mind about the microwave and will share the shower pressure issue with our maintenance team. Of all the compliments you sent us, hearing your plans to revisit is the highest compliment, so come see us again soon at Best Western Plus Executive Residency Austin.

"Girls Weekend Getaway"

5
User 11/03/2020

The hotel was fantastic. Our room was nice and clean. The breakfast was good also. Plenty of restaurants around the hotel. If I had to go back to Austin for a weekend getaway I would stay there again.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Betsy, It is always our goal to deliver a full-value experience! From our spotless rooms to our excellent breakfast, an enjoyable stay at Best Western Plus Executive Residency, Austin is always possible. We look forward to seeing you again!

"Great night's sleep"

5
User 08/03/2020

Out for a girl's weekend in Austin and could not have stayed at a nice place. Our room was so comfortable and clean! A great sleep had after a night out. And a great breakfast to start the next day off right.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Bridgit, We're thrilled to hear that we were able to deliver such an enjoyable experience during your recent girl's weekend! It's great to know that you appreciated our clean and comfortable accommodations, as well as had the opportunity to try our delicious breakfast menu. Thank you so much for taking the time to share your positive feedback, and we hope to have the pleasure of welcoming you back soon.

"All Star Football Tournament Weekend"

5
lillie d, Progreso, texas 26/02/2020

This hotel was amazing! Room was clean and felt new, staff was great, breakfast was good! Check in was quick and easy. One bad thing, i used booking.com to book our hotel, when checked in no issues, quick and easy. But our room was suppose to be a king bed with sleeper sofa. When we got to the room, no sleeper sofa, just a king bed. Went downstairs to advise, they notified me that the hotel does not offer sleeper sofa in any rooms and accommodations could not be done, since we used a 3rd party booking and not direct website. (a small bummer) but staff was great, pool was great and even had a tv poolside. My son loved the yogurt bar and the fresh fruit to add at breakfast. Washer was down, but did offer to launder my sons football uniform for free.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Lillie, It delights us to hear that our great hospitality, well-kept room, and delicious breakfast helped deliver a satisfying experience for you and your son at Best Western Plus Executive Residency Austin. Thank you for making us your home during the tournament, and we can't wait to welcome you back!

"Baseball Tourney"

5
User 20/02/2020

Awesome place to stay and very clean ! The breakfast spread that was offered was amazing! They had it all from fresh fruit to hot sausages, waffles , eggs. Will be staying here from now on when we have tournaments in the Round Rock area. It was also located to so many nice places to eat or even if you are looking for a quick bite KFC is literally less than 2 minutes away.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Sonia, Allow us to thank you for choosing Best Western Plus Executive Residency Austin as your host while you were in town for a baseball tournament. It is delightful to know that our pristine property, extensive breakfast spread, and ideal location were on par with your expectations. To be your preferred hotel in town is considered a great compliment. We are looking forward to your next visit and creating another awesome experience with you.

"Great location!"

5
lg9400, Windsor, Canada 08/02/2020

Brand new location with great service. Offering an extensive breakfast selection and a beautiful lobby! This was a perfect spot out of the city and the traffic allowing me to drive quicker to my next destination.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
What a great review to read, thank you for sharing! We're thrilled to hear that you had such an enjoyable experience and had the opportunity to try our delicious and varied breakfast menu. It's also good to know that you appreciated our convenient location. From all of us at Best Western Plus Executive Residency Austin, thank you so much for taking the time to leave your positive feedback and we hope to have the pleasure of welcoming you back soon.

"NEW"

5
Sharon W, oklahoma city, United States 24/01/2020

very nice hotel. Staff friendly and the cleaning staff are very nice and friendly. Lovely lobby and the location sits back off the freeway, so no noise. Well lit parking lot. Had a frig, but would have liked a microwave to heat coffee, etc.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Sharon, Thank you for your recent stay and for taking the time to share your kind comments. We're thrilled to hear that you had an enjoyable visit and received such friendly and attentive service from our team. It's also good to know that you appreciated our quiet location. Thanks again, and it would be wonderful to welcome you back the next time you're in the area.

"Great Stay"

5
User 13/01/2020

We had a great experiance, clean, quiet, Comfortable room, hot breakfast, Quick check inn. This hotel is in between Round rock and down town Austin. Pleanty of restaurents and entertainment arround. This hotel still looks new and has modern amnites.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you for taking the time to share your review with us. Comfortable accommodations are what we always strive to deliver to our valued guests here at Best Western Plus Executive Residency Austin. Learning that the convenience and serenity of our facility made such a positive impression on you brightens our day. It's also delightful to hear that our excellent room and delectable breakfast added to your memorable experience. We would love nothing more than to see you again the next time you're in the area. Come back soon!

"Visit"

5
User 08/01/2020

Great hospitality and comfort. The staff was excellent and the free breakfast was amazing. The location was perfect for me because I could get to everywhere I needed to be by freeway. Plenty of stores and restaurants to choose from.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Tony, The pleasure is all ours to know that we made you feel comfortable while at our property with our hospitable staff and sumptuous breakfast as the highlights. It is delightful to learn as well that our strategic location made it possible for you to explore many attractions in the area that strike your interests. Our team at Best Western Plus Executive Residency Austin was fortunate to have you around and for receiving your perfect rating. Should your travels bring you back to the area, depend on us again!

"Brand new!"

5
695jamalp, Atlanta, Georgia 06/01/2020

A great hotel to stay while in the north Austin area. This is a brand new property, you can still smell the newness. Great hotel and comfy bed...haven't still in a Best Western in years. The only disappointing thing was the breakfast...the choices were very limited. However the build your own yogurt bar was great!

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Jamal, It makes our hearts full to know that you had a satisfying time with us at Best Western Plus Executive Residency Austin highlighted by our comfy beds and refreshing ambiance we offer. Know your comments about the breakfast served will be shared with our kitchen team for review. Nevertheless, we are glad that you were impressed with our yogurt bar. On behalf of our team, thank you for the kind words and the perfect rating. We'd love to have you back to deliver another exceptional experience!

"New Years"

5
Michelle V, Ripley, West Virginia 04/01/2020

Clean and beautiful very friendly staff. Check in/out very efficient. Staff was knowledgeable and quick to offer suggestions on restaurants and entertainment. It was a great feeling walking into a hotel and being able to smell cleanliness as well as see it.

"Great value"

4
User 30/12/2019

Very nice property, the staff was friendly and courteous. Breakfast was fresh and met expectations however, the pet odor in the rooms were overwhelming and there was an issue with the hot water pressure. The staff was able to sort out my issues and handled them very professionally.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Our friendly staff was happy to assist with any issues you encountered and will be proud you appreciated their courteous assistance. We're glad our tasty breakfast menu was to your liking, and we hope to see you again soon.

"Trail of lights weekend"

4
User 27/12/2019

Everything was great...breakfast had minimal choices but looked good...only issue I had was that i found roach on kids bed in morning...mentioned to front desk upon checkout and wasnt even phased by it...got a reply ok.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you for choosing to stay at Best Western Plus Executive Residency Austin during The Austin Trail of Lights. We are pleased to hear that everything went exceptionally well, with a few hiccups. Fortunately, it didn't affect your overall positive time with us. We will look into your concerns and speak with our team to ensure that our goal to deliver a convenient and attentive hotel experience is fully realized. Our team hopes to provide you with an even better hotel experience next time.

"Nicest Best Western property I have stayed at"

5
User 16/12/2019

The Best Western Plus Executive Residency Austin was the most modern well kept hotel I have stayed in. My wife who traveled with me was quite impressed. No question I would stay their again. I would recommend to all.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Scott, We strive to provide the best experience possible, so it means a lot to earn your perfect rating and praise. Our entire team is stoked to earn your recommendation, and more so hear your plans to revisit us at Best Western Plus Executive Residency Austin. Rest assured that our team will continue to work diligently to ensure we are deserving of your trust!

"BW Austin - Review"

5
LOHILL, Beaverton, Oregon 13/12/2019

My wife and I really enjoyed our stay at this hotel. It's a newer hotel, very modern, clean and comfy. Breakfast was excellent, as well as the service. Access to and from Interstate 35 was easy. Highly recommend staying there.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
It makes us proud to know we succeeded in delivering cleanliness, comfort, and convenience for you and your wife during your time in the area. We hope you can savor more of our delectable breakfast the next time you visit us at Best Western Plus Executive Residency Austin!

"Excellent Service and Peaceful Environment"

5
User 13/12/2019

I came to the hotel because my daughter who lives in Austin suggested it because of its location and the idea that it was a newer location in Austin. I must express to anyone going to Austin on a business trip or leisure trip this hotel provides exceptional service, Our room was clean and the building seemed to be clean and peaceful.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Mary, Clean and peaceful accommodations are what we strive to provide to every guest at Best Western Plus Executive Residency Austin. It warms our hearts to read that you trusted in your daughter's suggestion and allowed us to show you the exceptional stay we're known to deliver! It was a pleasure to host you, and we can't wait to see you again on your next trip.

"Great stay!!"

5
6snmore, Manvel, Texas 10/12/2019

The hotel was very nice. Clean, newer appearing. The staff was very friendly and helpful. Location is great just off of the highway. The room itself was extremely nice. Spacious and clean. The next time I stay there I will utilize the cooktop kitchen and refrigerator. I have already marked this hotel for a return stay when I come back in the area.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
With so many options to choose from, we are pleased that you picked Best Western Plus Executive Residency Austin for your recent getaway. It is gratifying to hear that our excellent location and well-appointed rooms with its convenient amenities made a long-lasting positive impression on you. Your feedback is much appreciated, and we cannot wait to see you again.

"Affordable"

5
User 07/12/2019

Booked a night as an emergency stay and eas very please with the whole experience. Friendly staff, clean room, budget friendly. Easy access to the freeway,minutes from restaurant and shopping, wifi in room.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you for choosing to stay with us and for taking the time to share your positive feedback. We're delighted to hear that we were able to deliver such an enjoyable visit and you received friendly service from our team, as well as appreciated our clean accommodations. Thanks again, and should the need arise, we hope that you'll choose to stay with us!

"Best Hotel Stay Ever!!"

5
laurenmM2133QF, Natalia 03/12/2019

Hotel is very clean & new. Rooms are nice with great bedding. Breakfast has a lot to offer. WiFi was very fast & I was able to use lots of devices at the same time. Staff was great also. I would stay here again.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Lauren, It sounds like you had an outstanding stay here at Best Western Plus Executive Residency Austin! Thank you for brightening our day with such a terrific review. We are thrilled that our host of amenities like breakfast and blazing fast Wi-Fi were perfect for you. Thank you for the kind words for our team! We can't wait to serve you again.

"Great stay even better staff!"

5
Jasmayne D, Hampton, United States 28/11/2019

I actually booked a different hotel for my business travel, but was bumped to this one because of overbooking. When I arrived there was a small issue with Expedia, but the front desk agent was super friendly and helpful. The room was very clean. Shower/bathroom was immaculate. The only gripe I have is the bed was extremely hard, but that wouldn't stop me from returning or recommending.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Jasmayne, It's a delight to know you had a satisfying experience at Best Western Plus Executive Residency Austin, which was made possible by our well-kept room and excellent service. Your feedback about the bed will be reviewed with the team as we love attaining higher levels of guest satisfaction. Your next visit is much anticipated, and we wish you a safe journey home!

"Excellent Customer Service"

5
User 20/11/2019

You will receive excellent customer service. This was my first time to stay at the BW Western Plus hotel and I had the best customer service experience. The front desk personnel was very friendly. They went over and beyond to make sure I was comfortable with my room. The rooms are very spacious and clean. I was very impressed. I would recommend this hotel to my family and friends. You will get excellent customer service. The breakfast was wonderful too! You will love staying at this hotel!

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Josie, Compliments such as yours never fail to bring a smile to our faces! It makes us proud to hear that you relished our spacious, well-kept rooms, top-notch service, and delicious breakfast at Best Western Plus Executive Residency Austin. Should your adventures bring you back this way, you can depend on us for another marvelous experience!

"We loved our stay"

5
User 19/11/2019

Don't be put off by the front desk she wasn't super friendly but the rooms are super nice! The bed was super comfy and the room was clean! The bathroom was very pretty I liked the shower! The toilet was inconvenient lol but that's just where they put it but that's ok! It was a great stay!

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Alyssa, Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that yours met our high standards in hospitality. We apologize for any response from our staff that did not meet your expectations and are thrilled that this didn't detract from your visit. We look forward to your return trip to Best Western Plus Executive Residency Austin, so come see us again soon!

"Great Hotel"

5
Travis D, Pflugerville, Texas 17/11/2019

Nice hotel, great breakfast, great rooms, and super friendly and accommodating staff. We will definitely come back.The hotel is also very close to multiple restaurants, theatres, gas stations, you name all in Pfugerville.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Travis, Thank you for warming our hearts with your outstanding feedback. It is fantastic to read that our clean and modern accommodations were ideal for you. Friendly service is the foundation of our guest experience here at Best Western Plus Executive Residency Austin, and we really appreciate your encouraging words for our team. When your travels bring you back to the area, count on us!

"Pleasantly surprised"

5
User 11/11/2019

We were quite surprised by the bright, modern interior of this Best Western. It has been many years since my husband and I had stayed at a Best Western. We aren't sure if all Best Westerns are undergoing this massive renovation, but this Location was very nice. The room was also very tastefully redone. We would definitely stay here again and will try other Best Western hotels. The complimentary breakfast was good and the staff was amazing; very helpful and attentive.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Vickie, From a tasty breakfast to our fantastic service, we're thrilled that you enjoyed your time with us. We hope to see you again at Best Western Plus Executive Residency Austin for another exceptional experience.

"Super clean hotel with nice decor!"

4
Nikia E, Dallas, Texas 09/11/2019

This hotel exceeded my expectations for an extended stay facility. The room and lobby both were bright and airy, super clean and pleasant smelling. The decor was very modern and the hotel appeared to be new. Most of all, the staff was very friendly and helpful with finding me a room at the last minute, since I didn't book a reservation in advance. I will definitely stay here again when visiting Austin!

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Nikia, We are committed to ensuring our valued guest's stay is truly a memorable one. It is such a pleasure to know that we have achieved that during your recent visit, highlighted by our inviting lobby interiors, cozy accommodations, and refreshing atmosphere. Our hospitable staff will be thrilled to learn that their stellar customer service had a significant impact on your pleasant stay. For sure, they will be motivated to continually provide the same level of service or even more to every guest. Returning guests pay us the highest compliment, and we can assure you that we will do whatever it takes to keep your trust. We hope you come back soon and we wish you safe travels.

"Great rooms at a great price"

5
User 08/11/2019

Great rooms, at a great price. Had a room with a master bath full kitchen with a big fridge and a living room/dining room and a bedroom that was seperate. Very friendly people that work there and very respectful

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
It is our goal at Best Western Plus Executive Residency Austin to deliver a relaxing, convenient, and memorable stay to all of our guests. This is why it warms our hearts to know that we succeeded in achieving our mission during your visit. Thank you for sharing your experience. Expect our well-appointed rooms, unbeatable rates, and friendly guest service to welcome you back next time you're in Austin.

"Short comfortable trip"

4
User 04/11/2019

Excellent temperature controls, Nice size, clean rooms. Comfortable bed(s). Good amenities. Did not try the pool. A little noisy, at times, as if I could hear flowing water, maybe from the laundry next door.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Mustafa, Thank you for choosing Best Western Plus Executive Residency Austin. We are pleased to hear you enjoyed our clean, spacious, and comfortable rooms. Our apologies that the noise was a bit disruptive, but we are glad that overall you had a nice visit. Please come back and see us next time you are in Austin.

"Austin trip"

5
User 31/10/2019

Hotel was nice and clean. Most staff was friendly. One staff person was too busy playing games on her phone to find reservations. She rebooked one of the couples in our party who ended up being billed twice for the same room. They do need a sign near the entrance. It was difficult to find the hotel late in the evening.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Ron, Thank you for making Best Western Plus Executive Residency Austin a part of your trip. We're glad our attention to cleanliness impressed you and that most of our staff made you feel welcome. However, we're sorry that was not always the case, and we'll speak with the person concerned. Please also accept our apologies for any trouble finding us. We'll consider your comments for future changes, and we hope to see you again soon.

"Gorgeous hotel "

4
Princerman, Otsego, Minnesota 27/10/2019

I stayed three nights here and slept incredibly well. The bed was firm but not rock hard. There was plenty of space for me to spread out and the work table was perfect for my computer. I opted to go to my favorite area donut shop for breakfast most mornings. The hotel is a bit tricky to find driving on the frontage road.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
We're glad to learn that you enjoyed our comfy and well-equipped accommodations. Thank you so much for making Best Western Plus Executive Residency Austin your haven during your time in the area, and we're excited for your next visit!

"Great NEW hotel, easy to get to, wonderful breakfast"

5
kylesfromtexas, Texarkana, Texas 21/10/2019

Very impressive new hotel. Modern decor, great shower, comfy beds, awesome breakfast. Highly recommend. We stayed here for our UT tour. It took only 15 minutes to get to UT the next morning. Friendly staff, free parking, awesome free soap, shampoo, conditioner.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you so much for choosing to stay with us here at Best Western Plus Executive Residency Austin for your recent visit to the area! We are indeed a new hotel, and it makes us so glad to hear that you appreciated our facilities so much. We will pass your compliments along to our staff and commend them for their work. We wish you all the best, and we hope to see you again soon!

"Great location, Staff and facilities."

5
User 19/10/2019

I really enjoyed it. I am a frequent business traveler and this is the first review I have ever posted about a hotel, ever. The rooms were very modern and beautiful, great TV, shower, wifi and a really nice bed. I found the staff to be extremely friendly and accommodating. It was blessedly quiet! When I travel, I always stay as close to the client as possible. This was my first trip to this client, and it turned out there was another hotel within walking distance of the client, but I will continue to book my trips here. You don't know me, random reader, but I assure you this is a big deal.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Kavka, We appreciate your first review being an incredible one about our hotel! It's important for us to make sure all of our guests experience a convenient and comfortable stay. We're very happy our room amenities were perfect for your stay. We can't wait to host your stay again during your next visit to Austin.

"Very Good, new hotel"

5
User 17/10/2019

I and my family were satisfied with hotel room, breakfast, staff, location, etc. Very new, good hotel!! A kind staff give us good, silent room. If there is a problem, It is other guest. In midnight, It sound loudly in one car that parked in lot.

"very nice hotel"

5
620nict, Fort Worth, Texas 15/10/2019

I know this hotel is new. but we were very comfortable specially with our dog. The room was very large and we had plenty of space. The check in process was flawless and very helpful. I would recommend this hotel to anyone and I would stay there again.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
We can't thank you enough for joining us at Best Western Plus Executive Residency Austin. Yes, we are a newly built pet-friendly hotel and started our operations since February of 2019. We are glad that our spacious rooms, smooth check-in process, and friendly guest service perfect for your needs. During your next adventure in Austin, depend on us again for another exceptional stay!

"Clean, Convenient, and Quiet - AWESOME BREAKFAST"

5
User 10/10/2019

We loved our stay at the hotel. It was very quiet, not many people were there so we had to pool to our selves! The beds were comfortable as well as the pillows! The room was clean. No complaints! We would definitely stay there again.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Our team is thrilled to hear you enjoyed your comfortable bed and our relaxing pool while you were with us! We're thrilled you enjoyed our thoughtfully curated breakfast menu and would love another opportunity for your company here at Best Western Plus Executive Residency Austin.

"So close to Austin!"

5
User 30/09/2019

This is a brand new hotel right outside of Austin--so close to many popular restaurants and shops. We loved the rooms with the glassed in showers, but my favorite was the breakfast area, with the huge white granite breakfast bar and marble counters. It is so modern and welcoming!

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Michele, What a great review to read, thank you for sharing! It was a pleasure to welcome you during your recent visit and we're delighted to hear that we were able to provide such an enjoyable stay. It's especially good to know that you welcomed our new and comfortable accommodations, as well as had the opportunity to try our delicious breakfast menu! We appreciate you taking the time to leave your kind comments, and we hope that you'll come back and see us again soon!

"Great job"

5
User 19/09/2019

We have stay previously and as always great job! Looking forward to seeing you in the future. Very nice place. Parking equipment and trucks no problem. The staff at the front desk very nice and helpful. Very clean! My wife came down and stayed a day or two. If Mama not happy no ones happy! Thanks again

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Phillip, Compliments from returning guests like you inspire us to be consistent in our goal to deliver a marvelous experience at Best Western Plus Executive Residency Austin. We're thrilled that our well-equipped parking space and excellent service were the highlights of your stay. See you again soon!

"Wonderful, new property"

5
User 03/09/2019

This is a new hotel, so the infrastructure and decoration are fresh and modern. The rooms were very comfortable -ours included a kitchenette-, very good breakfast options, and overall a very positive experience.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you for choosing Best Western Plus Executive Residency Austin. Your fantastic review is greatly appreciated, and we're glad you enjoyed our modern property, comfortable accommodations, and great amenities. We trust you had a phenomenal trip, and our team would love to welcome you back the next time you're in town.

"Clean, friendly, good food"

5
User 24/08/2019

Close to IH-35, but the excellent window shades prevented light/noise. Breakfast was excellent: eggs, ham, waffles, yogurt, fruit, breads, juice. Room was clean and well-apportioned. Staff are friendly

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Melissa, Best Western Plus Executive Residency Austin is grateful to receive your perfect rating and your positive words. We are glad that our strategic location, hearty breakfast, well-kept accommodations, and top-notch hospitality were the highlights of your stay. We always ensure a relaxing experience for every guest, and we are pleased that our window shades made it possible for you. It was a pleasure having you around, and we can't wait for another opportunity to serve and impress you further. Please revisit us soon and safe travels!

"Relaxful time"

5
User 22/08/2019

Hotel was very clean and orderly...Decor was very nice...bed was comfortable....my room had a coffee bar area that was really nice..The staff was very friendly and helpful with anything that i asked for.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
We are delighted that you could rest so well with us at Best Western Plus Executive Residency Austin. Thank you for sharing your experience with a terrific review. It sounds like our fresh room decor was ideal for your needs. Our friendly team looks forward to the honor of your return stay!

"Nice hotel"

4
marley822, Fort Worth, Texas 20/08/2019

Nice looking hotel from outside. We had a king sized bedroom suite that had its separate kitchen, bathroom, and living area. It's a nice layout and can fit several people. The sofa in the living area is also a bed. The sofa itself is another story. It's made of the cheapest pleather out there and quite uncomfortable to sit on. No couch pillows are provided adding to the discomfort. The bedroom is a nice size, with a bed, TV, and chair with foot rest. The bed was uncomfortable for all of us. We had a hard time sleeping well. The kitchen is great if you want to cook (although one of the burners was already missing the knobs). Utensils, cups, and dining ware are provided which is quite helpful. A nice sized refrigerator is also available (it kept our drinks very cold). The hotel is quite new and it was disappointing to see that some things already look like it was an older hotel. There were dings on walls, doors, windows. Drawer in kitchen could not open without opening dishwasher door too. Shower walls and tile were cracking and look like they had been patched up poorly. Counter of bathroom looked dirty due to some stains. AC vents were full of dirt and had not been dusted. All these small things make a new hotel look old, dirty, and not the best place to stay at when this is far for the truth. At check in the person that helped us was very short and didn't even smile. I can barely hear her when she was checking me in and explaining room location. Checkout was much better, easy to do, and attendant was much more pleasant. I would stay here again if I was in the area, but it is not the closest to Downtown Austin. If you want to be closer to downtown without paying the downtown prices, I recommend you look for a hotel in the south side instead.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Marley, While we are delighted to hear that you like the room appointed to, the same can't be said about other aspects of your stay which you've highlighted. Please accept our apologies for the inconvenience this caused. We always strive to provide a clean, comfortable, and convenient accommodations to valued guests like you, but it seems like we fail to meet your high standards. Rest assured that we'll keep your feedback in mind as we continually improve our facility and services. We hope to have a chance to improve your perception if you should be traveling through town again.

"Amazing!!"

5
katiemoore76, Arlington, Texas 19/08/2019

Customer service was great! I called them directly and was able to get a better deal that anything being offered online. Breakfast was so good! Very clean, and very quiet! Loved it! Already booked my stay with them for November :D

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you for your kind remarks regarding your recent stay at Best Western Plus Executive Residency Austin. We appreciated the opportunity to host you, and we're thrilled to hear that you loved your visit. Our team is glad to know that our exceptional service, tasty breakfast, and clean and quiet accommodations were highlights of your trip. We look forward to welcoming you back in November!

"Clean and quiet"

5
User 18/08/2019

This recently-opened hotel is beautiful, clean and quiet. The staff is very friendly and helpful. Full breakfast from 7-10 allowed me to sleep in late. Free wifi helped me get alot of business done while there. Couldn't figure out how to work the TV remote control, so I missed my husband! haha The A/C was a God-send. I'm a local resident and needed a couple of nights to myself. But for travelers, this is right off IH-35; however, the noise from the freeway was almost non-existent.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you so much for choosing to stay with us for some quality alone time! It pleases us to see that you appreciated our clean facilities, quiet atmosphere, friendly service, and convenient breakfast hours. Also, we're happy to hear that our air conditioning ensured that you were comfortable. We wish you nothing but the best and would cherish another opportunity to serve you again here at Best Western Plus Executive Residency Austin.

"Loved everything about this hotel"

5
CheetosHu, Gaithersburg, Maryland 09/08/2019

We stayed at this location to be close to UT Austin. It is brand spanking new. The rooms are huge with high ceilings. This hotel should be given four stars. It's that nice, and has free parking. The hotel is within driving distance to some restaurants. The included breakfast was fine. They had fresh blueberries, strawberries, and pineapples which was nice. I would definitely stay here again.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Being a part of your incredible visit is an honor, and we're delighted to have exceeded your expectations. Our team takes pride in offering our guests nothing short of excellence. Already, we're excited to craft more unforgettable memories with you on your next visit.

"Very nice!"

4
Alma D, Texas, United States 21/07/2019

Pros: hotel still smelled new. It is nicely decorated, all areas are very clean, bed is comfortable, staff is nice, and breakfast was good. Location was quiet. Cons: location (no restaurants or shops walking distance), and TV didn't have any commercial- free movie channels or anyway to connect your device.Also, bathroom didn't have a fan so if you cant sleep w/o a white noise, make sure to bring your own.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Alma, Thank you for joining us at Best Western Plus Executive Regency Austin! Our entire team is dedicated to ensuring that our guests have a comfortable stay in a clean environment. We really appreciate your wonderful four-star review! We hope that you'll consider us your first choice hotel whenever you're in town. Until next time, we wish you all the best!

"Nice Stay for My Quick Getaway"

5
User 18/07/2019

I was happy with my stay at the Best Wesetrn Plus Executive Residency Austin. The place is new and nicely laid out. I was able to book the reservation pretty late in the evening. I was impressed by the friendliness and professionalism of the staff. My room was nice and clean and the bed was comfortable. Breakfast was good. I also appreciated the fresh, hot coffee that was available too since I was checking in late. There was plenty of parking and the premises was well lit. This was a plus since I was traveling alone. The location is great because the highway is so easily accessible and you can get to places easily. I have worked in the hotel industry and expect a high level of service and this was accomplished. I will definitely be a repeat customer!

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you so much for your kind feedback, this is a truly wonderful review to receive! We are thrilled to know that you enjoyed our professional staff members, clean and comfortable accommodations, good breakfast, and secure property. Thank you for choosing Best Western Plus Executive Residency Austin, and we hope to see you again soon!

"Business Trip to Austin area"

5
brad96, Houston, Texas 13/07/2019

Excellent hotel overall. Check in and Check out were seamless. Nothing like the smell and feel of a brand new hotel! Easy access to I-35 South. Staff was great and accommodating. Breakfast was very good too. Interesting that the tax rate was very low, which surprised me. In some cities room taxes and additional fees can add up very quickly to the base rate. Would highly recommend this hotel.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Brad, What a great review to read, thank you for sharing! We're delighted to hear that you had such a positive experience during your recent stay with us and that the check-in and check-out process was quick and efficient and that you received attentive service from our team. It's also good to know that you had the opportunity to try our delicious breakfast menu, as well as welcomed our convenient location close to I-35. We consider your recommendation a great compliment indeed! On behalf of us all at Best Western Plus Executive Residency Austin, thank you so much for taking the time to leave your kind comments, and we hope to have the opportunity to welcome you back on another occasion.

"Brand new hotel"

5
User 03/07/2019

This best western is brand new. Clean, and well-laid out, with good parking in front and back. Good working elevators and facilities. Breakfast area is clean, tidy, and clever. Staff was friendly and on point at the desk. And the hotel felt safe, the entry way is on a closed loop of of the highway. All of these are pluses.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you so much for sharing your thoughts with us; we love hearing from happy guests! We're thrilled to learn that you enjoyed our clean facilities, convenient parking, friendly service, and safe atmosphere. We're grateful that we had the opportunity to serve you and would be delighted to welcome you back soon here at Best Western Plus Executive Residency Austin.

"Very Nice and Clean Hotel"

5
User 27/06/2019

It was definitely better than anticipated for a last min stay while my friend worked overnight. I only stayed for a few hours, but slept like a baby! I work at the Four Seasons currently and also have worked at the Ritz-Carlton, so my expectations are high. I can definitely say that it was worth the price! Thanks for answering the phone after 10p and finding a room for me! I will recommend your hotel to all of my friends who stay in North Austin.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Arienne, It was our pleasure to host you during your brief visit! We work hard to meet expectations like yours, and we're happy to hear we hit the mark. Whether it's for another quick rest or an extended stay, know you can always trust us with your comfort. Take care!

"Best hotel ever"

5
Jet54820689346, Corinth, Texas 21/06/2019

The cleanliness and comfort of the hotel gave an amazing experience. There was no dust in the smallest nook and crannies. Staff were excellent and the cost to stay was extremely affordable. I cannot imagine myself staying at any other hotel in the future. Of all the fun activities I did during my travel, what really stood out was how truly amazing the hotel experience was. My parents travel a lot and make sure to stay at a Best Western Plus which is why it was recommended to me. Thank the Lord they did!

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you for choosing to stay with us here at Best Western Plus Executive Residency Austin. It is fabulous to hear that you found your room immaculate and very comfortable. Our team thanks you for your compliment about their outstanding customer service, and we are delighted that you liked our budget-friendly rates. Also, we are thrilled to hear that we are now your home away from home when you visit the Austin area. Come back soon!

"BEST Best Western!"

5
Jamie H, Edwards, Colorado 18/06/2019

We stay in Best Western hotels all over this country, because most are pet-friendly. We have NEVER stayed in one nicer than this one in Austin. The lobby was impressive, with new modern/contemporary furnishings. Check-in was fast and easy (Thank You, Raven!). The room was gorgeous. But the bathroom...WOW. I don't always shower if we are staying just one night, but I just HAD to try out that shower! It was awesome. If I'm ever in Austin again, this is where I'll be staying.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Jamie, Receiving your glowing recommendation has brightened our day here at Best Western Plus Executive Residency Austin, and we can't thank you enough for taking the time to share. It's fantastic to hear that our refreshing showers, well-appointed rooms, and beautiful lobby were just a few highlights of your stay. We can't wait to share your compliments with Raven, and we're excited to be your first choice when visiting the area. Happy travels!

"Your Best Stay is Best Western"

4
User 11/06/2019

Best Western provided a comfortable room with a spacious bathroom and in room amenities. I love having a refrigerator in the room for leftovers from restaurants. The convenience of the microwave, sink, and stove are great additions especially for reheating your food and keeping the area clean. The rooms and lobby have a simple decor.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
It sounds like we were able to provide you with everything you needed during your stay in Austin. It was truly a pleasure hosting you and we're thrilled that our well-appointed rooms perfectly suited your needs. Should you need clean, cozy lodging in town again, you know where to find us!

"New Best Western Hotel in Austin area"

5
Jerry C, Weimar, United States 09/06/2019

We stayed at this brand new Best Western in Pflugerville, just north of Austin, last Friday night. It is immaculately clean, well equipped, a beautiful building with lots of places to sit in the lobby and to enjoy the breakfast each morning. The staff was friendly and all the equipment was functioning well. Congratulations on a successful grand opening.

GM_Front_Desk, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Dear Jerry, Thank you for taking the time to share your feedback after your stay at the Best Western Plus Executive Residency Austin! We're thrilled to hear that you enjoyed our new facilities, and we're so glad you liked the spacious and comfortable lobby. We're happy that our team provided friendly, helpful service throughout your visit as well. Please come see us again soon!

"Do not stay here"

1
CorRey1, Wevelgem, Belgium 06/06/2019

Unfortunately I'm not able to write a good review after my experience here. The stay as such was average. But what makes it bad is the communication with the staff/management. During my stay they were OK - but once I left and had some issues that needed to be solved, they no longer respond. They make promises they don't keep. Now want to charge me to get a brand new pair of shoes I forgot at their premises - But both on the phone and on email it was promised they would send the shoes to another address. It's been over a month and this is still not resolved. They keep making promises that management will contact me but nothing happens... Overall very very poor customer service.

Neil P, Owner at Best Western Plus Executive Residency Austin, responded to this review
CoRey1 I would like to personally apologize to you due to the issue you are facing regarding property that was left at the hotel. We want to do everything in our power to ensure that you receive your property in a timely fashion. If you could please message me your best available contact information, as we have been unsuccessful in reaching you, and I would be happy to assist you in this mater. We are glad that to hear that your accommodations and service was enjoyable, and we hope that you will visit us again.

"Awesome service"

5
User 04/06/2019

Are usually never stayed in a hotel in Austin since my family is from there but when I got to the best Western I asked Raven for a specific accommodation and got nothing less. And Kimberly was definitely my morning saver I woke up a tad late for breakfast, but since there was plenty left I was able to feed us before we headed to the lake. Also Jeremy night shift was also very helpful. Thank you guys

Neil P, Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you for staying with us and we appreciated your feedback! We look forward to hosting you next stay!

"Very impressed"

5
Flyer35437994294, Ransom Canyon, Texas 15/05/2019

First time to stay in a Best Western PLUS. Beautiful motel, Room was the nicest we have stayed in in years. We thought it should have cost more than what we paid. Only problem was the water was barely warm enough for a shower, probably because everyone was showering just before 10:00 pm.

hotel1825, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you for your kind review. We appreciate you staying with us, and hope to see you again soon.

"Excellent Trip"

5
Scenic21669233344, Nixon, Texas 06/05/2019

This hotel has such a beautiful interior and exterior. The lobby is decorated so chic and modern. I was greeting immediately and felt comfortable. My room was clean and excellent. I needed a few toiletries that I forgot and they were brought up to my room without any problems. I would highly recommend

hotel1825, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you for taking the time to review our new hotel. We are pleased to hear your experience was outstanding. We hope that we will see you again very soon.

"Beautiful new Hotel"

4
User 06/05/2019

The hotel was beautiful inside and out. The staff were very friendly and welcoming . The room itself felt very luxurious. The absolute only issue we had was with the water pressure/temperature of the shower. It took ages for the water to heat up. When it did finally heat up, it did so very abruptly and was scalding.

hotel1825, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you for taking the time to review our hotel. We are pleased to hear your overall experience was a good one. We hope to see you again real soon, Thank you

"Nice staff and clean room"

3
User 29/04/2019

The room was nice, the bed was comfortable and met expectations. The shower was a different story. If you like a cold shower to get you going, you are in luck! The temperature finally went from cold to tepid at best. Also, rooms on the first floor experience quite a bit of noise from hallway traffic and road noise. We had two rooms, the one on the fourth floor was nice and quiet, but the room on the first floor was very noisy and the TV from the neighbor's room was on all night with the volume of the shows clearly heard from the room next door (maybe walls are thin?)

hotel1825, General Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you for taking the time to review our hotel. We do apologize for the issues you experienced, but do appreciate you being candid regarding your stay, as it only assists us in being better and giving each guest a wonderful experience during their stay. We hope that you will visit us again soon. Thank you

"FABULOUS SERVICE!!"

5
User 21/04/2019

The place is beautiful. The staff was so friendly. This is the place to stay in Austin!! The location is randomly placed but worth it is, minutes from downtown and minutes from Round Rock shopping. I will stay here again!!

hotel1825, Front Office Manager at Best Western Plus Executive Residency Austin, responded to this review
Thank you for taking the time to review our hotel, we appreciate you choosing to stay with us, and look forward to your next stay. Thank you

"Perfect Hotel for the Deaf"

3
Trip06450124428, Dallas, Texas 15/04/2019

Beautiful Hotel, very modern, clean and new. Friendly staff, great fitness center. Can't say enough when you can enjoy a brand new hotel. Only one issue. There is apparently zero soundproofing in and between rooms. My own voice echoed around the room constantly and the television was unwatchable unless the mute was on. And then there were the neighboring guests. I heard an entire hour long phone conversation going with the guest to the left side of my room, and later that evening when I returned from the fitness center I was serenaded by the couple on right side of my room in their attempts to have quiet sex. Even with my headphones in, they were not successful. Luckily everything quieted down by bedtime. In the morning I was awaken by my neighbors alarm clock, and enjoyed listening to him or her's bodily functions on the toilet before I got up my self. If you decide to stay at this very nice hotel and are not completely deaf, I would strongly recommend a good set of earplugs and no sense of personal dignity.

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