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Illinois Beach Hotel, BW Premier Collection, Zion

1 Lakefront Drive, 60099, Zion, United States - Voir sur une carte
Illinois Beach Hotel, BW Premier Collection - Vue extérieure Illinois Beach Hotel, BW Premier Collection est idéalement situé dans le centre de Zion. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Cet hôtel est le seul et unique de l’État à offrir un superbe emplacement au bord des eaux miroitantes du lac Michigan. Il se trouve dans le parc national Illinois Beach State Park, connu pour ses 1 620 hectares de plages, de dunes, de terres humides, de prairies et de chênaies. Il est situé à 40 minutes seulement de Chicago et de Milwaukee. L'hôtel vous offre le magnifique lever du soleil sur le lac Michigan comme toile de fond. À la sortie du hall de l'hôtel, vous pourrez vous promener sur les rives du lac, explorer le parc national ou simplement vous allonger sur le sable pour profiter du soleil. Le grand hall est doté de baies vitrées avec vue panoramique sur le lac en contrebas. L'hôtel offre également un salon et restaurant à service complet. Le club de fitness avec son impressionnante piscine de style atrium et son bain bouillonnant n’attend que vous. Pour un maximum de détente, offrez-vous un massage au spa sur place. L'hôtel dispose de chambres et de suites pour toutes vos occasions. Les chambres accueillantes présentent un cachet art-déco élégant, qui reflète le style original de l’hôtel, de façon résolument moderne. Des chambres avec vue sur le parc national ainsi que des hébergements dotés de fenêtres et balcons donnant sur le lac Michigan sont disponibles. Prisé pour les mariages, les vacances ou les réunions professionnelles, notre hôtel pique votre curiosité et stimule votre imagination.

BW Premier Collection

Illinois Beach Hotel

Itinéraire vers cette adresse



Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  •  Restaurant
  • Spa
  • Piscine
  • Air conditionné
    Air conditionné
  • Bar-salon
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Sauna
  • Services de massage
    Services de massage
  • Personnel multilingue
    Personnel multilingue
  • Salle de jeux
    Salle de jeux
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2019
Basé sur l'avis de 196 voyageurs
Note attribuée
Très bon
En couple En couple
En famille En famille
Escapade entre amis Escapade entre amis
Professionnel Professionnel
Voyage solo Voyage solo
Rapport qualité / prix

"Not what we expected...but ok"

bdstacy13, Lexington, Kentucky 01/07/2020

Firstly let me say, we had to adjust our expectations upon arrival but after doing so it wasn't the worst. Also I should say that the staff is super nice and doing their best. The problem is the facility is run down. It needs to be completely overhauled. The outside is dreary and old, the grounds aren't kept up. The grass is tall and the plants are overgrown. There is random stuff everywhere. I'll include photos. The thing is they are in a really nice location. The water is beautiful. The sunset over the lake is awesome. But the beach itself is dirty, trash everywhere and in the evening locals come down and drink/smoke and hang out til dark. So if you walk to the other side of the parking area and climb over a dune you'll see water. That's about the extent of it. It's not a walk out of the hotel and you're on the beach situation. If someone could makeover the hotel, hire more staff, etc the place could phenomenal. There's a restaurant which is probably better when there's not a pandemic happening, but they only had one person serving several tables, both times we tried to eat there. The first time we just left and ordered doordash. The second time a very friendly man served us. The french toast is good, coffee too. Their menu is limited (extremely limited for a vegetarian.) The day we arrived it stormed so the tv was out. The wifi barely works even in good weather. One good part is the indoor pool, even though the pool area needs work (the windows are super dirty, the plants are all dead, and there's random screws and parts lying around) it was nice to swim and soak in the hot tub. As far as cleanliness goes I'd rate it average. (I'm sure they are understaffed due to covid but again the building needs major work.) I did see them sanitizing in the lobby but the elevator is filthy. The room was okay, the bed was comfortable, pet friendly, and the shower was hot. The view which you can see in the last picture isn't great, but it's just how the hotel is designed, you look out over the roof of the other building. So maybe request a lake view, some rooms have balconies. If you plan to be outside bring bug repellent, black flies that bite will swarm you. Pets aren't allowed on the beach. I feel like even my photos won't prepare you for how it's actually laid out, but I wish I had known more before reserving it so hopefully this helps.

"Boot Camp Graduatiojn"

barrett7156, Fort Worth, Texas 10/03/2020

Navy Boot Camp Graduation. The hotel is slightly dated. But clean. The food and seevce in the restraint Unt was good. Staff friendly And it was right on Lake Michigan. Easy drive to the Great Lakes boot camp.

Darryl Irby, General Manager at The Illinois Beach Hotel, responded to this review
Thank you for taking the time to complete a review about your stay. We are pleased to hear that you enjoyed your stay and hope to welcome you back soon. Thank you for choosing the Illinois Beach Hotel.

"Loved this place!"

Rosie70412, Chicago, IL 10/03/2020

Our stay was very enjoyable. The staff went the extra mile to make us feel welcome! The restaurant food is excellent. The pool was nice! The hotel is right on the lake and the view was beautiful! We will definitely come here to get away from the stress of life often!

"I will return"

User 22/02/2020

My friends and I decided to do a girls trip in the Chicago Although we were not able to enjoy all of the amenities of the resort because of the weather, we were able to see that the hotel/resort has a lot to offer. Our room was very nice and updated. We had a very nice view of the lake/water. I can only imagine how beatiful it is when the weather is nice. The hotel front desk staff was very friendly including the management. I do plan to return when the weather is better.

Darryl Irby, General Manager at The Illinois Beach Hotel, responded to this review
Thank you for the kind words and excellent rating. We appreciate your business and look forward to welcoming you back soon. Thank you for choosing the Illinois Beach Hotel.

"Treasure on the Lake"

Scenic46019834875, Glendale Heights, Illinois 20/02/2020

Great place to stay. I would recomend staying in the warmer months so you are able to take advantage of the great outdoor space and activities, along with the beautiful scenery. Wondeerful restraunts near by. Very close to the Genese theater. on the boarder of Wisconsin.

Darryl Irby, General Manager at The Illinois Beach Hotel, responded to this review
Thank you for taking the time to write a review about your stay with us. We truly appreciate your feedback and are very happy you enjoyed your stay. We look forward to welcoming you back in the not so distant future. Thank you for choosing the Illinois Beach Hotel.

"Expectations exceeded"

dgd72, Loganville, Georgia 20/02/2020

This hotel has amazing views of the lake. The staff is very accommodating, food is great. The rooms and hotel are very beautifully decorated and the indoor pool is like walking into a rain forest. Truly amazing!!! The wife and i had an amazing stay. Thank You Best western.

Darryl Irby, General Manager at The Illinois Beach Hotel, responded to this review
Thank you for taking the time to write a review about your stay with us. We truly appreciate your feedback and we look forward to welcoming you back. Thank you for choosing the Illinois Beach Hotel.


User 10/02/2020

The place was very quiet and we were impressed. Pretty much had the floor to ourselves, although it was February! I'm sure it's much busier in the summer. The staff was friendly and helpful. The room was very clean and the beds were very comfortable. The restaurant was good, too. We enjoyed this place very much and would go back.

IBHGM, General Manager at The Illinois Beach Hotel, responded to this review
Thank you for the excellent rating and the kind words. We appreciate your business and look forward to welcoming you back in the not so distant future. Thank you for choosing the Illinois Beach Hotel.

"Best Western Illinois Beach Resort"

amayltk, Crystal Lake, Illinois 30/01/2020

Very nice hotel, right on Lake Michigan. Great in the summertime but still beautiful in the winter. Very nice fire pits outside and also seating outside. You must stay here at least once. I highly recommend this hotel.

IBHGM, General Manager at The Illinois Beach Hotel, responded to this review
Thank you for the excellent rating and review. We appreciate your business and we look forward to welcoming you back. Thank you for choosing the Illinois Beach Hotel.

"Extremely Poor Value and Service"

User 26/01/2020

Do yourself a favor and don't stay at this hotel. Front desk was extremely rude, argumentative, and made it very difficult to check in and pay for stay. On top of that, the restaurant is closed on peak days, hot tub, pool closed during whole 3 day stay. Paid avg $250 per room per night for a mediocre room.

IBHGM, General Manager at The Illinois Beach Hotel, responded to this review
We are working hard to get all of the amenities that we offer back in working order. We had a lot of bad weather recently that made it impossible for us to safely offer all of the amenities to our guest. Please accept my sincere apology for any inconvenience we may have caused during your stay. Thank you for choosing the Illinois Beach Hotel.


User 14/01/2020

The hotel was nice and staff friendly. Our room was clean. Our reason for our stay was for the New Year's Eve Bash. The package overpriced and not as advertised. Our friends had gone in the past and it was great, this year not so much. Very disappointed.

IBHGM, Manager at The Illinois Beach Hotel, responded to this review
Thank you for your comments, we appreciate your business. We are very sorry you were disappointed with the event you attended. We will use your comments to help us better satisfy our guest. Please accept my apology and thank you for choosing the Illinois Beach Hotel.

"New New Management ruined New Years Eve event"

User 06/01/2020

New Management doubled prices, falsified registration dates to increase prices on early registration. This happened to both brother-in-laws. Reduced food and time on breakfast buffet. This use to be one of the highlights of the event.

IBHGM, General Manager at The Illinois Beach Hotel, responded to this review
Thank you for submitting a review. We value your opinion and will use your comments to better service our guest. Thank you for choosing the Illinois Beach Hotel.

"Recent Stay"

theresaw601, Mount Prospect, Illinois 04/01/2020

I had a wonderful time again -- the staff make you feel like family and that is why I don't mine going alone. The room view is perfect, the restaurant's food is very good along with the service and reasonable price which keeps me coming back.

IBHGM, General Manager at The Illinois Beach Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Hotel told me one thing and did another"

User 02/01/2020

On the positive side, management did allow us to cancel our room without a penalty. On the negative side, the front desk literally said they could not believe me when I explained what I had been told when I called ahead and would not honor it. I was looking for a beautiful New Year's Day experience for myself and my husband and instead we were treated as though we were not to be trusted by the front desk. I reserved a lakefront balcony room and called to find out if we could pay to add on the New Year's brunch even though we were checking in on New Year's Day rather than New Year's Eve (the brunch was part of New Year's Eve package, but had been open to public in past). One time I called and was told the restaurant was not open so they could not tell me, another time I called and was told they would find out but they never got back to me, the third time I called, the employee was away from phone for a bit and came back and said it would be allowed and it would be $7.99 each. Great! We left our home at 8:30am New Year's morning and arrived at 10am on New Year's Day. The front desk clerk said she did not know anything about it and so we would not be allowed to join the brunch. I explained that I had been given approval over the phone and she literally said, "I can not just take your word for it". It made me wonder if this hotel has many guests who lie to them? I have not ever been treated that way checking into a hotel before, and it felt pretty awful. I explained we left home new year's morning and arrived at the hotel hours ahead of check-in because I had been told by an employee by phone that we would be allowed to have a charge added and go to brunch. I asked if there might be a note in the system, and there was a note however because the note was worded "customer requested New Year's Brunch" rather than customer approved or with a cost listed, the clerk just kept saying I can't take your word for it and I can't let you in. We escalated to manager, who either was also not willing to believe me or felt he had to back up employee. He was polite, and at least he agreed to let us cancel our room. I was literally in tears at this point (husband has dementia, and this was a big deal for us to try travelling together and a way to try and be optimistic about the new year). Plus it was new year's day and meant to be special. There was no way I could have stayed, nor will I probably ever stay at this hotel again. I do wonder at the quality of decision making for a hotel in the hospitality industry to tell a customer one thing on the phone, not honor it, and try to tell the customer that it is the customer who is wrong. The manager arrived 15 minutes before the buffet was to end. I am pretty sure they ended up throwing out the buffet food we would have eaten and I am sure they did not re-book the room. So they probably lost a couple of hundred dollars which I guess is fitting karma for telling us one thing on the phone and then not honoring it. I can still not wrap my mind around the idea that the front desk clerk and manager would think I would make this up? I was trying to create a great New Years experience for us and made multiple calls to find out if it was okay. If we had been told "no" I would have accepted that and we could have made other plans. Don't tell us one thing on the phone and not honor it. Yes. I'm angry.

IBHGM, General Manager at The Illinois Beach Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

"Secluded hotel on the lake that's minutes from twon"

User 31/12/2019

Our family was looking for a quick getaway after the holiday rush and landed upon the Illinois Beach Resort. The place was renovated about 3 years ago and everything appeared to be in working order. The rooms were nice (we booked two adjoining rooms) with great views and plenty of room to spread out. The wi-fi was a bit spotty, but the t.v choices were endless due to satellite. My wife immediately took over one tv and watched Hallmark channel. We loved the pool! It's huge with a nice shallow area for the novice swimmers in our group and a great deep end (8-9 ft) for the bigger kids and adults. Great hot tub as well. There's plenty to do outside the hotel with trails, beach, etc..The hotel is only about 2 miles away from restaurants if you want to go off property as well. We'll definitely be back!

IBHGM, General Manager at The Illinois Beach Hotel, responded to this review
We are pleased to hear you and your family enjoyed your stay, We appreciate your business and hope to welcome you back soon. Thank you for choosing the Illinois Beach Hotel.


User 11/12/2019

This was such a TERRIBLE experience having our wedding here. I would NOT RECOMMEND having your wedding, or any event here. We booked this venue in March 2019, for our wedding to be held on 11/16/19. Now, we are from Texas, so all of the planning had to be done from far away. During our time planning, we have had 4 wedding coordinators. Seemed like every month or every other month they would have someone new “helping” us, apparently they cannot keep wedding people employed too long, and I can see why now. We were not communicated with, and when we were, we heard nothing but excuses to why they are delayed, or why no one was helping us. Now that may make you think that they cared, but NOT AT ALL, we had to beg them to talk to us. I had to call the owner of the property personally to get someone to call me. The 4 wedding planners that we had are COMPLETE JOKES, they don't know how to answer questions and are not even versed in what they need to know. We had called several times with simple questions, and we would get an answer like “I am not sure what you need to do” or “I am not sure of the marriage laws in Illinois so just do your best”, I am sorry, if you are the apparent wedding person, IT IS YOUR JOB TO KNOW HOW TO ANSWER QUESTIONS. The final wedding “coordinator” we had was the worst out of them all. VICKI SPENCER is a COMPLETE JOKE, and should not be working as a wedding coordinator anywhere. She is unprofessional, confrontational, and NEVER helps out. At the point of 2 weeks until the wedding, VICKI SPENCER emailed my now wife (excluded me from communications) letting her know that she would review our packet in 4 weeks,ARE YOU SERIOUS?,with a wedding 2 weeks away, she literally told us she would review in 4 weeks. I am not sure if she is slow, or just plain stupid. I constantly got emails from her that were meant for other couples, so she's not even paying attention to what she is doing. The closer is got to the wedding, the harder things got with the venue. We had the ceremony on the “patio”, which was just an enclosed room. My wife had requested curtains to be over to block the ac unit and the pipes right outside of the room. That was not done. Might I add, we paid for a wedding coordinator, someone to help run the show, a go-to person, someone to help get everything in line, and where was she….NO WHERE TO BE FOUND. SHE TOOK THE DAYS OFF THAT WE WERE THERE, so there was NO ONE to go-to, NO ONE to help, we were on our own doing everything, NO REPLACEMENT, NO ONE AT THE VENUE HAD ANY IDEA WHAT WAS GOING ON. My sister had to0 act as coordinator to make sure it was not a bad service. NO STAFF was helpful, every staff member had NO IDEA what to do or what was going on. The open bar staff shut down the bar WE PAID FOR over an hour early, and got super confrontational when we asked why. He didn't speak any English and just did what he wanted to do. He yelled at me (the groom) saying that I don't know whats going on, im sorry, I paid for a certain amount of time, and NOT TO BE SHORTED. He had NO IDEA what he was doing. The quality of food was TERRIBLE, NOTHING was what it was meant to be. The chicken was undercooked, the beef was as tough as rubber, and all the HOT APPITIZERS were stone cold. The quality of everything was the worst I could imagine. The chairs for the ceremony, my family had to set up because the staff REFUSED to do so. My father-in-law had fallen in the morning (wet floor, NO WET FLOOR sign) and the staff, instead of helping out, REFUSED TO HELP HIM until he signed a liability waiver. THEY REFUSED TO HELP SOMEONE ON THE GROUND BLEEDING, and tried to FORCE HIM TO SIGN A WAIVER SO THE RESORT WOULDN'T GET ANY BACKLASH. Careless staff, super sub-par food, a joke of a staff, and a PATHETIC COORDINATOR. VICKI SPENCER, you should be ashamed of yourself, you are a joke of a coordinator, your staff is a complete joke, and you DO NOT know how to do your job, AT ALL. I WOULD NEVER RECOMMEND this venue for anything.

IBHGM, General Manager at The Illinois Beach Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

"Great Place to Stay"

User 10/12/2019

I stayed overnight for a business trip and was very pleased. The rooms and public areas were very clean and had picturesque views. This was a great place to stay. I and great night's sleep. Internet was fast and efficient.

IBHGM, General Manager at The Illinois Beach Hotel, responded to this review
Thank you for the excellent review. we appreciate your business and we are pleased to hear that you enjoyed your stay with us, as we look forward to welcoming you back in the not so distant future. Happy holidays and thank you for choosing the Illinois Beach Hotel.


User 08/11/2019

Honestly it was a Nice update. However the Staff needs to be updated. No one seems to want to be there. I am bummed. I truly feel is was a huge Waste of money. We had such high hopes that it would be better than it was

Heavy2666, Manager at The Illinois Beach Hotel, responded to this review
Thank you for you review. We greatly appreciate the support. We are sorry we fell short of your expectations and we hope you will give us another chance to prove we can provide excellent service.

"A great view of Lake Michigan"

xtracycletony, Milwaukee WI 04/11/2019

The room had a fantastic view of the lake and the bed was extremely comfortable. The pool is huge but the hot tub tiny. We were told they used to have more than one hot tub and the hot tubs were much bigger in the past. There were actually people waiting to take turns due to its size.

Heavy2666, General Manager at The Illinois Beach Hotel, responded to this review
Thank you for sharing your experience about you stay with us, Your business is very important to us. We are pleased to hear you enjoyed your room during your stay and we are sorry that the hot tub size was not to your liking, we hope that will not prevent you from visiting us again. Thank you for choosing the Illinois Beach Hotel.

"Sons wedding"

User 28/10/2019

Service was great. Rooms were nice and clean. The pool,and hot tub was very nice. All the meals we had were very good. It was a great place to stay right on the lake. I would recommend this hotel to all my friends.

Heavy2666, General Manager at The Illinois Beach Hotel, responded to this review
We are pleased to hear you and your family enjoyed your stay and your event. Thank you for leaving the excellent review. We hope to welcome you back in the not so distant future.

"Getting worse instead of better"

frauevi, Chicago, Illinois 28/10/2019

I have stayed at this resort many times. It has been recently updated but the “high speed” internet is non-existent. The food used to be better, the quality has deteriorated over the last few years. Front desk service is also not helpful at all

Heavy2666, General Manager at The Illinois Beach Hotel, responded to this review
Thank you for your comments about your recent visit. We are sorry we fell short of your expectations. We will use your comments to help improve our service. Thank you for choosing the Illinois Beach Hotel.

"Warm and Friendly Place to Stay"

E4015, North Perth, Australia 24/10/2019

Have stayed here twice now, and will definitely stay again when we are in town next. Have stayed in January and also April. Both very different experiences due to the weather. The rooms are clean and roomy, with so much care taken to ensure you have a great stay. We found the wait staff to be extremely professional and knowledgeable and nothing was too much trouble. Great location to access all that we needed to and with great walks on the doorstep, there was nothing more we could have hoped for.

Heavy2666, General Manager at The Illinois Beach Hotel, responded to this review
Thank you for taking the time to write a review about your recent stay. We appreciate your business as we are pleased to hear you enjoyed your stay with us. We hope that you will return in the not so distant future. Thank you for choosing the Illinois Beach Hotel.

"Illinois Beach Resort"

User 11/10/2018

This place is absolutely beautiful. I enjoyed my stay and the concierge Michael Garcia was so helpful. He explained the hours of the dining area, gave me a tour of the swimming pool and health club. He asked if there was anything else I needed and told me I could phone the front desk.

"Sweet Hidden Gem"

ReRacheled, Alexandria, Kentucky 28/09/2018

Great place to stay. So beautiful right on Lake Michigan. Nothing but happy helpful staff. Hotel is old but the update is nice and rooms were clean. I would definitely stay here again. We had a balcony and watching the sunrise is the best.

"Very relaxing and comfortable"

User 05/09/2018

My husband is somewhat disabled and feels he can not travel. I talked him into taking four days for us to relax here. It was perfect--beautiful lake to look out on, decent food, nice music in the dining room, wonderful service. We would go back.

"Our Wedding!"

LoveTravel642285, Woodridge, Illinois 03/09/2018

We loved the views and sight of Illinois Beach Resort the first time we came to visit. We could not have imagined that the venue could get any better than the views, but it did. We had nothing but a wonderful experience from the first day we came to visit until the day we had to checkout after our wedding. Kim continually checked in on us and was very accommodating with all of our questions and ideas. The food was phenomenal--guests commented that the filet was cut with butter knives it was so tender and the almond encrusted tilapia was so good that people were licking their plates. The staff was so helpful and made sure to check in on my husband and I throughout the evening to ensure everything was up to par. I have never felt so doted on in my life! Our guests are still talking about how this was the best wedding they have ever gone to and it is because of the care and attention Illinois Beach Resort gave to us and our guests!

"Beautiful setting"

kaybunnee, Chicago, Illinois 01/09/2018

The hotel is a bit worn at the edges, but still clean and the funky 60s decor is fun. New mattresses are definitely in order. My chief complaint is everything smells of Gramma's-house disinfectant. But the stunning setting and wonderful staff more than make up for these shortcomings. Get a balcony room if you can for the spectacular views over the lake.

"Great stay! Will defiantly stay again"

Megan C, Chicago, Illinois 27/08/2018

No free breakfast but great beach views. Rooms are cozy and clean. Beds are comfortable. Staff was friendly and helpful. Was double charged for room but they fixed the problem right away. Pool is big. Hot tub could be bigger but nice game and work out rooms. Bonus they have a dry sauna

"love this place"

momwendy777, Wheaton, Illinois 17/08/2018

Its really nice on of my favorite getaways, miss their Bogos , for week days, wish price was a little less, really nice getaway, most of the people friendly beach nice ,patio fires nice , if you want a drink on beach ok here

"Nice location but it ends there"

Karen M, Illinois 13/08/2018

I had read reviews about this place being dated and dirty. I concur with that...they need to close up shop and update and deep clean. Also, it seems the amenities like the pool & workout area are accessible to local people for a fee. On the grounds and the "private" beach area giant family groups (not guests) had set up for the day barbequing, partying, and using the beach. It had a very trashy feel. We stayed on a Sunday night figuring it would be more quiet, but there was a wedding so they were spread out all over and giving us looks because we were dressed for the pool later there were and drunk, extremely loud people (including the bride) right outside our room about an hour after I fell asleep. Food options are sparse so we ended up ordering pizza. Would not recommend a stay here.

Liz B, Front Office Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this review
Dear Karen M, Thank you for your feedback on your recent stay. We are sorry to hear your stay was not a great experience. Although we strive to keep the guests happy, obviously were unable to make that happen for you. Thank you for notifying us of the non-guests on our private beach we will keep an eye out to avoid that happening again in the future. We hope you will change your mind and give us a shot to change your opinion next time your in the area.

"Stepping back in time"

rebeccarI116HP, Indianapolis, United States 08/08/2018

We stayed here recently. It was like going back in time because the restaurant decor looked like it was from the 60's. They played Muzak in the restaurant from that period. The lobby furniture looked dated. The beds were so-so comfort wise. They were definitely not pillow top mattresses. I had a bad experience with an employee in the fitness center. You had to go to the fitness desk to get a pool towel. There was no one behind the desk. I yelled does anybody work here quite loud twice. No answer. I stepped behind the desk to retrieve towels. Just then an employee showed up and told me that guests were not allowed behind the desk. I told her if she was doing her job, I wouldn't have to stop behind the desk. She was very snotty.

Liz B, Front Office Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this review
Dear Rebeccarl116HP, We appreciate you taking the time to share your feedback on your recent stay. We apologize for your experience in our Fitness Center & we will definitely address the issue so this doesn't happen again. Please come stay with us again in the future.

"Great Resort, Very Laid Back and Peaceful with Lots of Ammenitites"

samanthagP3846KI, Phoenix, Arizona 07/08/2018

Came in from out of town for a wedding. We stayed 2 nights and the accommodations were very nice. The outside patio with hors d'oeuvres and cocktails after the ceremony were really exceptional. The food and the service at the reception was very good. The room was wonderful and the event was really special. The staff did a really nice job.

Liz B, Front Office Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this review
Dear SamanthagP3846KI, Thank you for your recent feedback on your stay! We love to hear about your experiences here & hope you will come back soon!!

"Beach Park Resort not a top notch resort by no means"

g0tbait, Custer, South Dakota 31/07/2018

Spent three days at the resort and it is dirty and there are not many places other than the updated rooms that portrays excellence. I even had to point out a sign that appears to have been on the door to the patio for a long time that they did not have their spelling correct of the word DINING ROOM. It was a DINNING ROOM. I had to tell three different people and take the sign down to show them before it was corrected. The outside grounds are terrible with chunks of cement missing right in front of the front stairs and the sidewalks actually dissapearing into the encroaching sand that a shovel and a few minutes could fix and make it look good. Lack of management oversight I bet.

Liz B, Front Office Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this review
Dear g0tbait, Thank you for your recent feedback on your stay with us. We apologize that not everything met your expectations while you were here. We strive to make every guest's stay experience here a good one, but obviously didn't make that happen for you. We appreciate you bringing the issues you experienced, during your stay to our attention and will work to rectify the problems. If you would like to contact me to further discuss this, please feel free. I can be reached at 847.625.7300 ext 630.


heytootsy, Chicago 30/07/2018

Rooms were nice, location was awesome, fantastic indoor pool, the kids had a great time swimming in the huge pool. The beach was right outside the hotel, it was a little rocky but was nice. The state park is beautiful.

"Lovely. Clean, well-maintained. Quite a delightful surprise."

Ann B, Saint Louis, Missouri 29/07/2018

You can see from the outside that the building is not new. However, it has been well maintained, so it remains a good example of what typical 60's hotel architecture was. It's clean inside and out. There are natural-gas-supplied fire pits in the back with comfortable chairs around them. The conference facilities all look new and sharp. The restaurant was pleasant -- a rational choice of items that can please kids to adults -- and not fussy. Great views of Lake Michigan and easy access to beaches. We came upon this property accidentally, and were delighted with what we found. The staff was pleasant, knowledgeable (sp?), and efficient. The room was lovely, the beds were well-appointed. Everything worked in the room. Family friendly. Indoor pool, huge fitness center, arcade room, restaurant, biking trails, and a beach.

"nice but needs updating"

User 28/07/2018

We arrived about 5:00. I had already done the online check in which I am not sure what that accomplished. We were given our room key and was told where the elevator was. I asked where I should park and if there was a door closer our room. I was told there was only 1 entrance and to park where everyone else parked. After 3 trips of hauling our stuff, I notice that there is a door right by the elevator that we could have used. There were also multiple other doors in and out. Not sure what that was all about. The room definitely needs an update as does the whole hotel. We got in the room, fridge was not working. William came up to fix it. He brought us another one. The drain in the bathroom sink would not stay down, William tried to fix that too but not much he could do. The bathtub would not drain barely at all. It was not the fridge that was broken, it was the whole electrical system. Half the plugs did not work. The stay itself was great. We got bikes to ride along the beach, went to the giant pool, went to the beach. For the price we paid, it was great. I would not have paid anymore and been happy about the issues. William was awesome and seemed to work day and night. He really helped us out!! There are several things this place could do to make it better but we would stay again.

"spur of the moment trip"

User 25/07/2018

my grandson's liked the hotel from the tiny arcade to the gym room to the glorious indoor pool. the restaurant offers outdoor dining and a kids menu. we spent some time on the beach too but it was very windy the day we visited.we were on the 3rd floor and the wi-fi wasn't very good there. it was fine in the lobby tho. we will be back. it's kind of a little known secret so you can get a room at the last minute especially during the week.


kathylaw, Milwaukee, Wisconsin 21/07/2018

Stayed at the hotel for a wedding. Staff was amazing! Event and event staff were extremely efficient and professional. Problems with internet. Exterior of hotel is dated but interior was updated as were rooms.

"Beach Hotel"

User 18/07/2018

Our stay was from Sunday to Tuesday. Overall, our stay was good. The drive to the hotel is about a 5 minute drive from the main road but the hotel is right off the lake and next to a State Park camping ground. There was an outdoor wedding going on when we checked in. We did not have a balcony room as there was not one available, but the view of Lake Michigan was very pretty from our room and we could see the beaches. The check in process was fast and the staff was all friendly. The rooms are nice and the beds are comfortable but dated. The food in the restaurant was very good and priced between $8-$15. The pool is very big and is indoor. We spent our days swimming in the pool. My only complaint would be that the weight room equipment was rusted out and old. Many of the machines did not work properly. The pool and spa is also shared by the locals. Some of the locals that we encountered did not have the best pool manners so it was kinda frustrating and disgusting to watch and share the pool with them. Just an FYI: The water of Lake Michigan by the hotel is cold and rocky. Not sandy like the Michigan side.

"A Generous 4/5"

andyeddys, Hoover, Alabama 14/07/2018

Great beach front location, but in a fairly remote location. Older building that is being updated but not done yet. Rooms--decor and beds--are fine, but bathrooms are small and awkward. Fairly easy place for a pet. The far stairway, which leads to the parking lot, should be cleaned and improved. The owners should be embarrassed by it. The irons should be cleaned. Ours was filled with rust or starch, and using the steam ruined my shirt. That's why it's a generous rating of 4/5.

"Subpar Stretch of Beach, But Great Views and Staff"

achap39, Chicago, Illinois 13/07/2018

The views (especially with the balconies) are fantastic, looking directly across Lake Michigan. The renovated rooms are what you'd expect from the price point, but you're not here to spend time inside. Staff was great, always readily available and around. Restaurant was very solid as well. Again, don't come in expecting Alinea or Purple Pig and Michelin stars. Breakfast was very tasty, the couple of dinner options we tried were also good. Drinks selection is a bit lacking- nothing on draft and only macrobrewed bottles to be had. The main downside is that the beaches immediately surrounding the resort are EXTREMELY rocky. As in, wear flip flops to the waterline rocky if you don't want to be in pain. There is a very smooth and quiet beach about 15 mins or so north in Winthrop Harbor- it's worth the drive. It definitely exceeded my expectations, but with the beach conditions the way they are in this stretch of Lake County, I'd be more apt to head over to southwest Michigan or the Indiana Dunes for a weekend Chicago-area beach getaway.

"perfect vacation spot"

conalvo, West Lafayette, IN 30/05/2018

I stayed here recently with my husband and year-old daughter for a family getaway, and we were impressed with this hotel. We stayed in a King suite, and it had a balcony and view of Lake Michigan. I requested a crib for my daughter, and upon check in, the staff called housekeeping to deliver the crib. It arrived within minutes, and we were so happy to have this request accommodated. The room was spacious and comfortable. We had a fridge and microwave, a large living area, a dining area, and a large bedroom. The hotel was quiet, even with a conference taking place. The facilities were great, and the only complaint we have is that the wireless internet access didn't always work well. Traveling with a young toddler is challenging, but the hotel facilities made it easy. My husband and I could enjoy the view and hang out on the balcony while our daughter took naps. When she was awake, we could stroll along the beach and hang out. There was even a pair of sandhill cranes that walked around the property. We had fun in the indoor pool, and it was convenient to have breakfast and dinner at the hotel restaurant. The food was good and affordable, and the servers were very accommodating and helpful. In fact, the entire staff at the hotel were exceptional. We were pleased with our experience, and we look forward to coming back in the future.

"Beautiful location"

User 29/05/2018

We stayed at the Illinois Beach Resort over the Memorial Day weekend. The rooms are renovated and pretty spacious and very clean. All the people that work there are very friendly. Gina for breakfast was great and the food was delicious. Mike at the front desk was very helpful and friendly. The beach by the hotel is not busy at all and has great chairs that you can use. The only bad part of this hotel is that you have to park pretty far away.

"Come only for the view (of the lack)"

jjh44671, Brookfield, Wisconsin 29/05/2018

This place was bad all around. Stayed this past May using the "Spring Ahead" package which was to include dinner and breakfast (buffet only). We ended up paying for dinner because the person I spoke with prior to having dinner (which took well over 2hrs) was not able to confirm what we had paid for on arrival.Food was cold and came out incorrect. I had breaded shrimp that tasted like it came out of the microwave. Had to get our own drinks as the waitress claimed that the bar was backed up due to a wedding. I had no issue going up to the Restaurant bar to obtain drinks (twice waiting for the food). There was no internet at this hotel. The indoor pool has a glass ceiling so that baby is a Sauna and you need to bring your own towels since the staff do not likely to freely share them. I was told that they had no towels available and there was only one other couple at the time using the pool. When I finally was able to get back to the front desk to question what I had paid for one of the staff was challenging me. It took three additional staff members to figure it out and give me dinner and breakfast vouchers (breakfast buffet only). Since we had already ate dinner (which was worse than a Denny's) I asked if we could be reimbursed for dinner. I was told that they couldn't do that and that I could have another breakfast. I explained that we already spent two hours of our time at our "first" dinner why would we want to spend 2 more for the same, poor service...Ahhh I could go on and on with this place but don't want to reflect anymore on the bad decision I made for my family. Its clear based off of the reviews( that I now just read) that this Hotels issues have been identified by multiple reviewers just like me. Unfortunately, the management of this hotel is choosing not to address the issues everyone is making.

Liz B, Front Office Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this review
Dear jjh44671, Thank you for your feedback on your recent stay with us. We are sorry to hear about the issues you encountered during your stay. We appreciate you bringing all of this to our attention, we will definitely address these with our respective department heads to ensure this doesn't happen again. We hope you will come back in the future to give us a chance to change your outlook on us & our business.

"Girls Weekend"

Mary Beth B, Waukegan, Illinois 21/05/2018

Despite the weather (cool and rainy for May here) we ladies had a wonderful weekend. The pool was nice as well as the restaurant. Our beds were very comfy. The internet was very slow, but the two weddings and their guests may have had something to do with it.

"Hidden Gem"

User 20/05/2018

Stayed here for a wedding. The rooms are beautiful and have an amazing view. The food and service for the wedding was great. The lobby is great to hangout. The internet is a little slow. the pool is very big

"Great room terrible restaurant "

User 19/05/2018

The buffet food was cold. Fish and chicken sitting at room temperature for who knows how long? Gross. They brought us "new" food that was most likely microwaved. I didn't eat it. The room was clean, pretty and quiet so if you skip the restaurant it is perfection!

Liz B, Front Office Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this review
Dear Dragonbird S, Thank you for your recent feedback of your stay. We are sorry to hear of your experience in our restaurant during your stay. Please contact me at the resort at your earliest convenience at 847-625-7300 ext 630, so I can further address these issues. I look forward to hearing from you soon.

"Terrible not even one star."

User 14/05/2018

Restaurant food is terrible and service as well, you're better off at Dennys, don't bother at all, lack of security as well people can sneak thru the back door to sneak into the pool and there's no security in the back door that remains open

Liz B, Front Office Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this review
Dear irisvazquez74, Thank you for your recent feedback of your recent stay. I am sorry to hear your experience with us did not meet your expectations. We strive to make everyone's visit here a pleasant one & we obviously didn't do that for you. We appreciate you bringing to our attention that our backdoor in the pool area is having issues. It is kept locked but unfortunately sometimes people inside open it, without our knowledge. It should be secured at all times. However, with it being an emergency exit we have to keep it accessible on the inside, even when locked outside, to meet the State Fire code standards. We hope you will return in the future and give us a chance to change your opinion of our facility. Sincerely,

"Nice place and Great Staff!"

lisacL7170TZ, Darlington, Wisconsin 23/04/2018

This is a nice place to stay with a pretty view. The best part was the great staff. Everyone was very friendly and very helpful!!! The room was clean and had a refrigerator, microwave, coffee maker, iron and hair dryer, all of which I appreciated. My only issue was the internet didn't always work for me, but for my stay, it wasn't a big deal. I would go back if I am in the area.

"great stay"

zoehodgdon, Chicago, Illinois 09/04/2018

I loved the balcony room with lakeside view! I stayed during cold part of spring so there were no bike rentals and it wasn't ideal for outdoor eating at the restaurant. I'm looking forward to summer here!


lizard221, Chicago, Illinois 18/03/2018

The hotel is in the process of remodeling, but you would never know besides front desk was relocated.. The bed was very firm, so sleeping was a issue. There should be a option when making the reservations

"Sweet get-away"

jaz79h, Evanston, Illinois 17/02/2018

We arranged a little writing in Sunday/ out Tuesday writing retreat. It was perfect. Lovely grounds to walk on, especially in the snow (but bring boots!). Really enjoyed the restaurant in the conference center, and especially the bartender (Rene) who also waited on us for several meals. Lovely individual who seems really dedicated to serving; nice to get to know a little about her, too. Terrific pool--very very large for a hotel. Nice rooms. Reasonable value. They're doing some renovations, so property should get even more the meantime, nothing intrusive. We'll come back.

"Weekend cross stitch group gathering"

Sue W, Danville, Illinois 30/01/2018

Our room was lovely with a nice view of Lake Michigan. Staff was very pleasant. We had one meal in the restaurant and the other meals were for our group in another room. The food was very good. Nice buffet selection for a large group. The weather was really warm for January and many of us walked around the property, on the beach and trails. Overall it was a wonderful weekend.

Liz B, Front Office Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this review
Dear Sue, Thank you for your recent review. We are happy you enjoyed your time with us & look forward to your return next year, if not sooner.

"Our last time"

David D, Spring Grove, Illinois 02/01/2018

Have attended new years eve party 2015 2016 and 2017. Loved it all three years. 2018 horrible. RENE Worst bartender ever. Very rude and slow. Dinner 2 hrs late. Paid for 6 hrs open bar got 3. Never again. Expressed issue with manager who preferred socializing with front desk girls instead of supervising main even. Served drinks in styrofoam cups at a semi formal party because not busing of tables and ran out of glasses. No heat in room and barely hot shower. Floor dirty. Suposedly newly remodeled but apparently contrator dies not know what a level is for. All fixtures crooked. And more.

Liz B, Guest Relations Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this review
Dear David D, Thank you for your recent review of our resort. We are sorry to hear of all the issues you experienced during your stay & at our New Years Eve bash. We strive to keep all guest happy during events but sometimes we are unable to meet everyone's needs. Please contact me at the resort, to further discuss this, at your earliest convenience. 847-625-7300 ext 630

"Worst Hotel stay Ever"

James B, Chicago, Illinois 02/01/2018

I've never experienced what I did this last stay. The weather was extremely cold and the rooms were extremely cold. I notified staff about the condition of the rooms and was told heat wasn't turned on

Liz B, Guest Relations Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this review
Dear James B, Thank you for your recent review of our Resort. We apologize for the issues you experienced during your stay. We do our best to keep all guests happy but obviously fell short this time around. Please contact me at the Resort, to further discuss this matter, at your earliest convenience . 847-625-7300 ext 630

"Very Nice"

E3536DXdavidb, Appleton, WI, United States 02/01/2018

We bought a New Year's Eve package and were very pleased with the entire staff of the hotel. The hotel is a bit dated, but we found it clean and comfortable. The food was plenty and terrific with the dining room having full-view of beautiful Lake Michigan. We are making plans to return there again next year. We did have a problem with the bill, so keep your confirmation page with the amount quoted. Apparently, there is a disconnect between quoted and actual pricing.

Liz B, Guest Relations Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this review
Dear E3536DXdavidb, Thank you for your recent review of our resort. We are glad you enjoyed your stay here and apologize for the issues with your bill. It is not a common occurrence and look forward to proving that the next time you visit. We look forward to your return!!

"Great hotel for family gatherings"

User 01/01/2018

This hotel has plenty of space for the whole family to gather. Many amenities and a beautiful location right on Lake Michigan with hiking trails and a beach. Beautiful pool and hot tub. Loved the game room.

Liz B, Guest Relations Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this review
Dear Georgiak2018 Thank you for your recent review of our property. We are glad you enjoyed your stay at the Resort and hope you come back to stay with us again soon.

"Small wedding venue"

Cathy G, Winthrop Harbor, Illinois 05/12/2017

I can't say enough great things about this resort! We had a very small wedding venue and were able to reserve the restaurant for the meal, and it was just awesome! From the wait staff to the appetizers and main meal, everything was just great! We will definitely be back. It is very beautiful and very private setting!

"The Best Beach place in Illinois to get married at….."

User 28/11/2017

My husband and I wanted to get married at the beach so destination wedding was an only option until he found the Illinois Beach Resort and Conference Center. I did fall in love with the place for my dream wedding since the first minute I saw the location. Our wedding took place on August 12th, 2017 and it was the best day in our lives. Even though it is more than 3 months after the wedding, our guests are still complementing the event. Resort is located in the secluded but easy to find area where you can enjoy the nature all year long. Wonderful place to relax and enjoy countless outdoor activities. Prodigious place for jogging or strolling either at the park or at the shore, fishing, biking and many, many more. We are exceptionally satisfied with the service we received. Food was fresh and tasty. All meals are exceptional, starting from the breakfast through appetizers, lunch, dinner including midnight snacks were made exact to the order. Our wedding weekend was enjoyable and we made lots of wonderful memories. We had block of 20 + rooms reserved for our celebrations and all the rooms were clean an updated. All guest were complementing the location and conveniences as well. Our room had balcony where we could enjoy breathtaking sun rise in the morning. I recommend Illinois Beach Resort and Conference center for weddings, relaxing stays and many other events.

"Comfortable stay"

Babu2773, Chicago, Illinois 25/11/2017

We have stayed here before the renovation and we have to say, the new look to the rooms is beautiful! Pre-renovation the rooms were a tired country-pine look that yawned with exhaustion. Now, the room blends trendy mid-century modern colors and wood tones with comfortable beds and nods to nature, especially waves, throughout. The old doors remain, which some might note look a little out of place in terms of color, but they are solid wood doors and I would have hated to see them wasting away in a landfill or painted. The only downside is the room door allows sound to move easily through either through the space from the floor to the door or vents in the door. We were on a floor with wedding participants who were enjoying their evening and forgot they were in a hotel a few times, but generally, it was quiet. The bathroom is nice with plenty of room and a lot of hot water. The front desk was friendly and efficient, although for some strange reason they thought we had two rooms booked. She immediately canceled the second room without hesitation. We had phoned in to reserve a room because their online reservation system refused to accept our reservation, so that may have been the reason. The computer probably grabbed our aborted online reservation attempt. We ate at the restaurant for dinner and breakfast. Dinner was fine, but breakfast was understaffed and no one seemed to know what was going on. The servers were nice though. We will definitely stay here again.

"Beautiful and superb location"

User 13/11/2017

Highly recommend! Quiet location, beautiful surroundings, easy to find and great location for enjoying Chicago. The hotel has a lot of amenities and plenty of local options for meals and shopping. The hotel restaurant was also good.

""Hidden Gem""

ahanaway, Hebron, Indiana 07/11/2017

This Hotel is very secluded place. A great place to get away an relax. It's an older resort that's been renovated. The pool and hot tub is awesome! The staff and view of Lake Michigan are off the charts.

"An unexpected pleasure"

User 06/11/2017

I travel the world for work and pleasure, but this hotel was an unexpected gem. My wife and I decided to sneak away from Chicago for our 10yr anniversary. On arrival, Michael at the front reception was extremely polite and professional and upgraded us to make our stay a little more pleasurable. On check out he was again extremely professional and we left with a grin on our faces. Renne the bar tender also added to our wonderful night by her attention to detail and conversation. I would say all the staff were very good and gave off a welcoming country feel. We will definitely come back!

"Ok for events held at resort "

cookieladyangel, Greenwood, Indiana 31/10/2017

I stayed here for a class reunion. The rooms have been remodeled since I stayed there & WiFi worked better. Upon entering the room I attempted to turn TV on & didn't work so went to the phone to call front desk & it didn't work. I had to use my cell phone to call front desk. Maintenance came up quickly - he messed with phone & got it working but the TV he had to get a different one. One night we had pizza, salad & cookies in a banquet room for reunion. Pizza was nothing special. The pitchers of drinks weren't marked except one so had no idea what was in the others. Turned out none had water or ice tea so drinks wasted. Ate the brunch buffet in their restaurant- sat down & wasn't acknowledged so got up & went to buffet. Didn't see waitress until bill was brought & heard her tell someone else that they had gone to wrong buffet (I had also). They need more help.

"It was nice! "

kurtw352, Chicago, Illinois 29/10/2017

We stayed here for a getaway night with our young grandkids. Overall the resort is pretty decent, though the word Resort might be a little strong. It's clean, the staff was very nice but the place is just a little outdated. We enjoyed both meals at the restaurant here at the hotel. Saturday night they have two for $25 prime rib . It was very good! They have a very large indoor pool which is built away from the rooms so you won't hear all the people in the pool, which is nice. I give the hotel three and a half Stars. I likely would not make this a destination but if you are in town and need a good place to stay, I recommend it. Oh, the hotel is about a mile off road in the Illinois State Beach park... so the hotel sits right on Lake Michigan!

"Not Good."

BaseChO, Cleveland, Ohio 24/10/2017

This is a Best Western disguised as a "resort". I have stayed at roadside hotels better than this place. I will give a few positives. If you want a night in the pool, fitness and sauna and don't care about rooms and food, this is okay. The pool is pretty good sized and there is a small hot tub and a great sauna and fitness center. The lobby is very large with lots of places to sit and quite comfortable. Come to think of it, I wish I could have slept in the lobby. The bad: It's very old, not modern at all, the rooms are dumps with no room to move about. The bathroom door collides with the main door and closet door so they all have marks and are falling part, the door handles and vents are all falling apart. The elevator is slower than the old crank elevators.The internet is basically on dial-up and doesn't work at all. the power went out 3 times when we were there. There was no ironing board and the toilet clogged twice. The comforter(?) was falling part. The food is "tolerable". The hallways are dank and long and reminds you of The Shining. The bellhop is yourself. The staff was...present. It does have a good view of the lake, so if I need to give a star for the fact that it is "nice real estate" then I will. Speaking of which, it is nestled between a defunct nuclear power plant and a coal burning power plant, both within about .5 miles. In the future, if I were to do anything but sit in a sauna or walk a treadmill, I would choose a Hampton Inn or something instead. ...Oh there is Ms Pacman on premise, but the high score is like 130,000, almost impossible to beat.

Liz B, Front Office Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this review
Dear BaseChO, Thank you very much for your recent review of our Resort. We greatly appreciate your feedback. I am very saddened to hear your time here was not a positive experience. We strive to make everyone's stay a memorable one, in a positive manner, I apologize that we were unable to do that for you. Please contact me at your earliest convenience so we can further discuss this matter. You can reach me at 847-625-7300 ext 630.

"Great conference and Retreat venue!"

Chris V, Portland, Oregon 24/10/2017

Location, facilities, staff and great amenities provided a wonderful space for our wellness convention. I was able to balance learning, sharing and socializing with swimming, saunas, lake front and woodland adventures. The staff and local community created an atmosphere that had a homey nature, as though I was among friends and family.

Liz B, Front Office Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this review
Dear Chris V, Thank you for your recent review of our Resort. We are happy you chose to stay with us & everything met your expectations. We hope you will come back & see us again in the near future!!

"Great place to stay"

Melissa W, Holland, Michigan, United States 24/10/2017

Clean, comfortable rooms. Great food. Kind, courteous staff. I will be staying here again!!! We used fitness center, pool, and restaurant for a group of 20. Breakfast buffet was very good, and those who ordered from menu also had great food.

"Great. Resort"

733ksk, Pittsburgh, Pennsylvania 20/10/2017

I would recommend this resort to everyone. It was a great place to host a wedding! The weather didn't hold out for an outdoor wedding so it was set up indoors. There was so much room between the lower level and the upstairs level!

Liz B, Front Office Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this review
Dear 733ksk, Thank you for your recent review of our Resort. We greatly appreciate the recommendation & hope you will come back to stay with us again in the near future!!

"Excellent location and service for a conference"

Donna P, Nashville, Tennessee 13/10/2017

I am impressed with the service, food, comfort and value of the Illinois Beach Resort Hotel and Conference Center. I recommend this location for an event, conference, family reunion or getaway. Milwaukee and Chicago airports are short distances away.

Liz B, Front Office Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this review
Dear Donna P, Thank you for your recent review of our Resort. We are happy you chose to stay with us & everything met your expectations. We hope you will come back & see us again in the near future!!

"Loved, loved, loved this place!"

Dae C, Louisville, Kentucky 03/10/2017

Had a great girl's retreat at the Illinois Beach Resort and Conference Center! The hotel and restaurant are wonderful, the price was great, staff was friendly and the rooms were quiet and clean! The beach was beautiful!

"helpfull staff"

User 03/10/2017

very nice location, helpfull staff, big pool, nice wirlpool, good sauna, good [for hotel] gim, nice view from the room/dining room/bar/lobby/balcony/patio; nice surroundings: trails, beach; most deffenetly will come again.

"Beautiful Lakeside Resort"

judithp101, Erie, United States 25/09/2017

Came to Illinois Beach Resort for a wedding. It was the perfect venue for that. Setting, staff and food were all outstanding. Guest room was very clean and comfortable. Presence of refrigerator, microwave and coffee maker were great.

"Beautiful view"

User 25/09/2017

The resort overall was beautiful and had everything we needed for a pleasant visit. The swimming pool looked clean and felt wonderful,and the gift shop had essentials that we forgot to bring (flip flops). There were beautiful spots to sit on patios, on the beach, and great wooded trails to walk. The beds were comfortable, cable TV was good, internet was a little slow, the bathroom floor was dirty, and I am not a fan of Keurig coffee pots (which the room had). But, for the price, the room was acceptable and the outside environment was absolutely beautiful.

"It was the best of times, it was the worst of times"

User 23/09/2017

Breath taking views, nice smaller property between rooms and venue.My son's Friday night wedding was beautiful, but we really did most of the decorating. The staff setting up chairs and rooms were very helpful. This was the weekend of the horrible rain up there and you could not tell there had been any water anywhere at this resort. The bonfire the night before was amazing - we opted to have the rehearsal offsite the week before so we could all enjoy the night before without too much hassle. The majority of the food was good and the bartender was outstanding! So here is where it went bad.....check-in - we called several times to be sure our requests were noted; however, when we arrived they looked at us like they didn't even recognize our name on their registry. EVERYONE who came to the wedding was driving at least an hour to arrive. We called when we got close (as instructed by staff) and told our rooms were ready - when we arrived - again, the look of confusion. The majority of the overnight guests were delayed in getting into their rooms when arriving. On the first night of our two night stay - a strange man entered our room (while I was coming out of the shower) using a key he had. Apparently he stayed in our room the night before and no one thought to deactivate his key. Yes, we were comped for the night, but that does change the fact that could have been a very bad situation. Especially had my husband been the one to encounter him. We had two rooms - our second room was never cared for by housekeeping until my husband called housekeeping (needing to leave the reception) - the "nice" lady at the desk told me it was because there was a "do not disturb" sign on the door; ironically not sure there could have been one in the bathroom (which I put there) and one on the door -so not so honest staff. Finally, the food at the wedding. I understand from our guests, the salmon was very tasty. However, my son, me, the made of honor and two wedding attendants all required gluten free dinners. (plus several guests) When we attended the tasting, they showcased a delicious GF options - well that didn't actually happen. Rather than the GF chicken option we chose, we were served a dry piece of chicken breast. The staff also neglected to serve the GF WEDDING cake or the GF late night pizzas. The staff also disregarded an entire table labeled as Nut Free - when salads arrived with nuts, it was pointed out that the table was Nut Free, staff decided to not serve that table any salad. Here is our tip....get names when you call to make arrangements to hold the staff accountable and make sure the wedding coordinator has a clear understanding of your food expectations. All in all the wedding was great, but really the staff could have made it excellent.

"weekend away"

lizard221, Chicago, Illinois 20/09/2017

newly remodeled rooms, great pool and hot tub...pool toys (noodles, beach balls) at pool would be nice. Like that lounge chairs are on the beach, have fires on weekend nights.,the food in the restaurant was very good

"Lake Michigan Beach"

bethsW2033DH, Geneva, Illinois 18/09/2017

We love this place! The views are amazing, it's very pretty, slower paced, quiet hotel. It's always booked for weddings on the weekends, but it's not usually not crowded. They have pet friendly rooms, places for hikes and a long beach to walk down. Zion is very close with shopping and restaurants.

"Wedding stay"

marthag303, Bartlett 18/09/2017

I love the hotel, bar and food . It was a great wedding . The view from the room was great! The check in/ out was fast and painless. Everyone was very helpful at the hotel. I would love to stay there again!

"Getaway in our back yard"

Joy L, Bensenville, Illinois 14/09/2017

My husband and I stayed two nights and really enjoyed it. Staff was very friendly and helpful. View of lake michigan from our room was relaxing. Restaurant has very good food and nice view of the lake. The only thing that could be enlarged is the hot tub it only fits three to four people.We will be back.

"Wedding Weekend!"

lmozdzen, Chicago, Illinois 12/09/2017

We got married in September, and the venue was absolutely gorgeous. We were able to have hair and make-up come to the room, so we could enjoy the beach view from the balcony. Kim Hall was an excellent wedding coordinator, always very easy to communicate with, and very attentive to details. We used the preferred vendor list, which was excellent. All the vendors already knew each other, which made it easy for them to coordinate and work with each other. They were all very familiar with the venue, and had worked with Kim Hall before, so everyone knew the drill better than we did! During the cocktail hour, I spent a lot of time away bustling my dress. However, the staff made sure I was served an assortment of appetizers, and I always had a drink if I wanted one. Dinner was excellent (we had steak+asiago chicken) and the presentation was very pretty (the asparagus were wrapped in a hollowed out squash ring). The staff checked on us often to see if we needed anything, and everyone was very attentive. Special dietary needs were well taken care of, and the portions were very well sized. During the reception, we opted for a bonfire option and witnessed a fantastic moon-rise (complete with s'mores) on the beach. Bar service was excellent. The staff continued to be extremely attentive during the reception, and approached me throughout the night to see if I needed anything, or if they could get me another drink, even while I was outside at the bonfire. We had a lot of out of town guests, so having the rehearsal dinner, the ceremony, reception, and hotel all in one beautiful location made our wedding feel like a destination wedding on the beach – it just happened to be in the middle of the MidWest!. Our guests especially enjoyed the pool/fitness center, as well as walks along the beach during the day. A lot of our guests made a point to tell us what an amazing time they had at the wedding. Thank you again Illinois Beach Resort for helping our wedding turn out just as we wanted it to!

"Wedding Ceremony and Reception"

R9919IHcarolr, Western Springs, United States 09/09/2017

My daughter was married by the beach with a reception held in the Grand Vista Ballroom. The rehearsal dinner was held also at the resort with a bonfire following dinner. Everything was beautiful! My daughter had her Dream Wedding!!

"very satisfying stay"

Richard H, Crestwood, United States 05/09/2017

Room was clean and service was excellent. Restaurant provided good quality meals at reasonable prices. The indoor swimming pool and recreation area was above average. We were in a short walking distance to the lake front and a small beach. Benches were available to just sit and enjoy the view of the lake. It is a great get away location for individuals, couples or the whole family.


Linda G, Bourbonnais, Illinois 05/09/2017

The views and setting are amazing. The employees are kind, courteous and helpful. The resort is older but that's also part of its charm. We were there for a wedding and it was delightful. Food was very good. Pillows in room weren't so great but still give an excellent for overall rating.

"A great place no one seems to know about: I fell upon the State Park"

Q9947MHmarkk, Chicago, Illinois 01/09/2017

I fell upon the Illinois State Beach Park by accident 3 years back. It is a nature Park with a natural beach, forest, dune land, and wild life. In the middle of it all is a nice oasis--The Lodge. Modern and comfortable. Not far from the city. A little bit pricey, but in the end worth every penny.

"Illinois Beach Resort"

paulkL1423IG, Crystal Lake, United States 29/08/2017

Went here to attend a wedding. Fabulous venue for a wedding. Food was very good. Most service was very good to excellent. Hotel lobby is nice. Rooms are average. Would probably stay again to do more exploring of the state park. Not enough elevator access to upper floors

"Family birthday lunch!!"

pondgal, Park Ridge, Illinois 28/08/2017

We took Grandpa here for lunch for his 80th birthday and had a very nice time. Our table was overlooking the lake. The food was very good and the view spectacular. There were 2 wedding parties going on so we got to enjoy the music from one and got to overlook the ceremony of the other that was right on the beach. A little added entertainment. Afterwards we took a walk in the woods and on the beach to complete our very wonderful day!!

"Nice surprise beach!"

J1916ZGandrews, Deadwood, South Dakota 23/08/2017

Great beach getaway not far from Chicago. Rooms clean and comfortable. Family-friendly swimming beach. Dining room/bar good, but wait staff can be slow-need to be managed better, maybe, but friendly! Need to fix the dripping water on our balcony for room 113.

"Nice and quiet "

User 22/08/2017

I would have loved an upper floor room as I requested a nice lake view room but it was fine. Room n decor looked new , clean and nice but the best thing was its proximity to the lake , there are chairs close to the lake where u can really enjoy the sound of crashing waves.

"Nice hotel but expensive for what you get"

Evelynk50, Nashville, Tennessee 21/08/2017

This is an average hotel trying to present itself as a luxury hotel. It lacks basic safety features like grab bars in or near the shower and handrails by the steps at the entrance. However it is very clean and the staff was helpful and responsive.

"Great stay"

lindys530, Wilmette, Illinois 20/08/2017

We had a group of 8 stay at the resort for business. The rooms were clean, bright and comfortable. We really enjoyed the beach setting and all the amenities. Most impressive were the staff. We all had great service from housekeeping, the restaurant staff, front desk, and the sales department. Everyone made our stay most enjoyable. We would definitely come back on business or for a family getaway.

"Nice hotel"

sageeh, Brooklyn, New York 18/08/2017

Everything was great. Staff, cleaning, beds, ext. They should upgrade their wifi internet service, it fell apart few times during our stay. Exept of that this was one of our exelent vications. Will come again

"Beautiful Lake Michigan!"

User 16/08/2017

I so enjoyed my visit to IL Beach Resort! Very friendly staff. Every thing was perfect! Wish I could have stayed longer! Great view of the lake, service and food were terrific! I would definitely come back again. Pool was amazing!

"Beautiful View"

Lauren F, South Bend, Indiana 14/08/2017

This hotel/resort is absolutely beautiful when it comes to the surrounding grounds. You walk outside and you are at the lake. Relax by the fire pit or in a lounge choice! Hotel is in good shape.... A little wear and tear but nothing to distract from the magnificent view. Pool area is nice and big (except for the very small hot tub) was a great experience.

"Amazing Hotel"

Q1480EYchristinar, Algonquin, United States 14/08/2017

I would stay here again the staff was amazing and the hotel looked like they renovated and fixed it up very nice. I was very pleased with my stay. We had one problem but the staff was quick to fix it for us. thank you so much for going the extra mile for my boyfriend and myself.

"2 Night Stay for Daughter's 11th birthday"

HeadOut3, Idaho 12/08/2017

For daughter's 11th b-day, we planned on staying here due to close proximity from a day trip to Six Flags Great America in Gurnee, IL, ~20 minute drive. Stayed here for 2 nights with her 5 other cousins who also were also at 6 Flags GA, then we had her big birthday dinner that evening ~ 5:30pm- 7:30pm at their restaurant along with family relatives who were able to drive in from different Chicago suburbs/ locales. DINING: The restaurant staff were very accommodating as we required ~ 26 seats for guests arriving, so their balcony dining area was perfect for our big family group which included 7 children ages 4- 12. I was a bit apprehensive in setting up this dining experience as it was difficult to reach anyone on the phone (after multiple calls which just would ring back & forth to different areas) since I live in the western US. But I was persistent and my sister was in Chicago who tried to help me also by calling the restaurant at times for me. I tried to pre-order the food by phone a week before we were to arrive, since we were staying there x 2 nights, but I was informed by restaurant side that to order ~ 1-2 hours before heading to the restaurant which made me nervous since I was at 6 Flags GA all day with our daughter & cousins. All turned out well, as I followed her instructions & stepped away from the chaos of the day to do this one thing (order the food by phone)! Birthday dinner on the balcony went smoothly, great weather for dining outside, food was quick to arrive and basic choices available on menu online; and the location was relaxing after all. The main service staff (Renee? wish I could remember your name) assigned to our table was always checking if we needed anything (drinks, refills, etc) and readily available. Kudos to you and your mom (at the Bar). Morning breakfasts are good & hearty, especially for children. Restaurant staff again were easy to work with as I pre-order the breakfasts for the 6 kids, then they would come down to dining area, were seated & breakfast arrived within 5 minutes. Now that's how everyone's morning should start out! ACTIVITIES: With the Hotel located next to Lake Michigan, it was fun for the kids to go between swimming in the Lake, lunching, and swimming again at the indoor pool, and so on. Morning hike (~ 2miles) is best due to the humidity which we all did as a group with kids. Hiking trails are easily in the hotel vicinity. It's a mostly relaxing environment watching sunrise & sunsets by the beach, swimming in Lake Michigan, walks on the trails, or watching the geese or birds. ROOMs: Our hotel windows on 2nd floor (we had reserved 2 rooms) do need cleaning or replacing as it makes it difficult seeing out the windows (we had partial view of lake what we can see from the weathered window panes). The rooms appear to have been updated, clean and basic. Didn't spend too much time indoors but in addition there is workout room and a rec room in the lower level if it gets too hot outside. Our relatives who also decided to get a room for 2 nights on same floor as us did complain of loud TV noise late coming from the adjacent room to them, so not as good of a stay for them. Overall, we would like to stay here again 2-3 nights to enjoy being outside of busy Chicago when visiting this Midwest area. It's relaxing, and if you enjoy outdoor activities, a great option of being next to Lake Michigan. And note, they have a beautiful natural venue for weddings (or other big group thing) !

"Constant disappointment"

hawkeyenurse, Mount Pleasant, Iowa 11/08/2017

My family started coming here 10 years ago when my mother started getting treated at the Cancer Treatment Center. We came many times a year for a while and it has slowed to once a year now and have visited many times when we weren't here for my mother's cancer treatment. We love the lobby and the beach and aren't willing to give up on the resort, but has disappointed us over and over. It has remodeled rooms and looks fantastic now, but staff have kicked us out of the pool at 9:45 and 9:50 the last 2 nights when it closes at 10. Staff in the gym/pool have consistently been rude over the years. I have never, EVER, experienced worse internet or cable in any hotel in all of my existence. No Internet is the same as the Internet they have and there are literally 12 crappy channels on the TV. It might be time to throw in the towel. On the bright side, the pool area is beautiful after the remodel. My daughter was at the bottom of the steps at the pool when the tornado took down the roof and they did a fantastic, though extremely lengthy, remodel.

"Diamond in the Rough"

Donna S, Rutland, United States 10/08/2017

I googled where to stay in Illinois with beaches and hiking and this popped up! We had never heard of it before and couldn't believe that it wasn't super packed!! We really enjoyed this hotel's location. We never had to leave once we were there. Lots to do outdoors if you are an adventurist. Hiking trails, biking trails and a beautiful beach. We will be back again!

"ood was excellent, the grounds were beautiful, and"

Sherri T, Wisconsin Rapids, Wisconsin 10/08/2017

We enjoyed staying at your resort for my cousins wedding. The place was great, the food was excellent and the staff was very helpful! The rooms were clean and nicely decorated! We had a wonderful time!

"Great bargin"

granitejohn46, Titusville, Florida, United States 09/08/2017

Motel room overlooking Lake Michigan, very reasonable room rate. Restaurant is actually quite good for a motel. Almost afraid to write the review in fear that it will become too popular. Walk along the beach or do the nature trails. Just plain nice

"Wedding "

MEnck914, Lake Bluff, Illinois 09/08/2017

Beautiful resort that hosted my dream wedding! Great food, A++ staff, gorgeous view over Lake Michigan with stunning decor..and all around accommodating for me and the whole family. Highly recommended

"Wedding and mini vacation "

User 09/08/2017

What an amazing place. Went for a family wedding and it's the perfect venue for that! Stayed the whole week because it's a beautiful and relaxing resort. Restaurant and bar are wonderful and the staff is amazing. Every time we go home to visit family in ILLINOIS we will stay here!

"Great Location and great staff!"

ahanaway, Hebron, Indiana 02/08/2017

This resort/hotel is a hidden secret. It sits right on Lake Michigan. The view from the restaurant/bar is awesome. It is a old resort that they keep up grating. The rooms have all been re-done. They have a fitness center, hot tub, and a huge pool. The staff goes out of there way to make your stay the most enjoyable.


amayltk, Crystal Lake, Illinois 31/07/2017

Too expensive. $175 plus tax was $195. for one night? View was beautiful of Lake Michigan but not worth the price. The fire pit was awesome as was the pool. I wish they would offer some type of packages.

"Stayed here for a Naval Boot camp graduation"

343maureenr, Framingham, United States 27/07/2017

This was a great place to stay. It was located on Lake Michigan. We stayed here for a Naval boot camp graduation. Staff was very courteous and helpful. We did not use all the amenities available to use. They have a gym, sauna, game room, good size pool and small hot tub.

"Quick Getaway"

LoloinIL, Crystal Lake, Illinois 25/07/2017

My husband and I were looking for a quick , relaxing escape close to home and we found it here. The staff was top notch, the room clean and updated and the view from the balcony beautiful. While the restaurant staff couldn't be more helpful, the food was a bit disappointing. The beach is well maintained and offered plenty of spots to sit and enjoy the view of Lake Michigan. We will definitely be back!

"Stay Away"

joannar927, Waterloo, United States 24/07/2017

This place has such potential! A great facility and amazing view of Lake Michigan! However, the staff and service was horrible! I actually feel as though they were annoyed we were there. When we tried to address our issues with the staff, they blamed each other and even acted as though we were making up our dissatisfaction. Our family (there were 8 of us in 3 rooms) were looking for several days of relaxation, but instead were frustrated! Stay at your own risk.

"Great Location on Lake Michigan"

Deb W, West Allis, Wisconsin 17/07/2017

The staff were very friendly, the hotel is clean and the rooms are comfortable. This hotel is right on Lake Michigan so it has a beautiful view. There is a veranda where you can sit and have drinks or lunch/dinner outside. There were 2 wedding there the day we were there and it looked like a great place to have a wedding.

"Wonderful Beach Resort"

200melindat, Lombard, United States 16/07/2017

If you want a nice little get away, try the Illinois Beach Resort in Zion, in was very clean, had GREAT FOOD and right on Lake Michigan. We loved it. We were at a wedding and it was amazing, the food was great, the staff was wonderful and the ceremony on the beach was breathtaking. The resort made everything perfect, the out door fire pits are a bonus a breezy Lake Michigan evening.

"Relaxing getaway"

JEANDERSS, Chicago, Illinois 11/07/2017

I just had a baby in May and came to the Illinois Beach Resort for a relaxing time. It was perfect. The front desk staff was friendly and the restaurant staff were accommodating. The restaurant is facing the lake and the sunrise view was absolutely breathtaking. I was impressed!

"Small and quiet."

User 10/07/2017

We visited with my wife for our recent anniversary. The hotel needs a little face lift but the place is small and quiet. The views of Lake Michigan are amazing. The food quality and flavor was excellent.

"Lake Michigan Resort Relaxing Destination"

TravelJewels45, All across the U.S. 10/07/2017

First of all, this is not a luxury resort but a wonderful low-key get-away location in the Illinois Lake Michigan area. Yes, the hotel could do with some renovations but the charm is its 70's feel. Decent double queen sized bed rooms, many overlooking the lake. Breathe in the glorious sun rises and sun sets. Restaurant is fine, don't expect gourmet but what do you expect in a beach atmosphere. We found the bar did not go easy on the drinks Really well done. Enjoy the scenery, walk along their private beach area but walk a little further and there is the Illinois State Park beach area. Sandy beach with water access. Great walking trails, nature abounds. So, keep your self absorbed standards at home and ...... chill out.... read, converse, swim, have a drink Not an expensive way at all. Would like them to get better coffee in the restaurant. That's the only complaint.

"What happened to Best Western"

371janicev, Phoenix, United States 10/07/2017

First of all there was NO signs to let you know you where at a Best Western. The pillows where rocks. I called for a feather pillow or something softer, I was told there was nothing they could offer. So I use the pillows from the chair. The room was not relaxing. The HV/AC was loud. I thought I was at Motel 6. Very sad.

"Stayed for a wedding at the hotel - it was a debacle."

490sarahi, Chicago, United States 07/07/2017

Arrived 15 minutes after check in time only to be notified at check in that my room was not ready. I had booked the room 2 months in advance for a wedding being held at this hotel. We arrived at 3:15ish to allow us some time to get dressed and ready before the 4:30pm ceremony on the beach. Luckily, we had other friends who could let us use their room to get ready but the staff assured they'd give us a phone call when it was ready and they never called. We had to check back in at the front desk after the ceremony to confirm if we had a room. The rest of the hotel is very pretty, staff was nice and the wedding was great. It was just overshadowed by the poorly handled check-in. The staff didn't even apologize or have any explanation, they were completely overwhelmed and didn't even offer any solutions.

"Relaxing location for families"

jenrezac2001, Topeka, Kansas 06/07/2017

We really enjoyed our stay here and found it to be incredibly relaxing. I've never been to the resort before, so I can't comment on how it was prior to the renovations, but I had absolutely no complaints about our room. The exterior of the hotel was a bit dated, but that didn't really impact us in any way. We found all of the staff to be very helpful with our questions, and the restaurant staff was incredibly accommodating. The beach is really rocky, but there is still plenty of sand to lay out on and my kids made sandcastles all day with the beach pails we bought in the hotel gift shop. It would be helpful if the hotel had a place to rinse off your feet -- we didn't see anything like that near the beach area. All in all the location is wonderful -- very secluded and right on the water. We would love to make a return trip!

"Wedding Venue"

User 05/07/2017

beautiful view of Lake Michigan from deck and banquet room beautiful venue for wedding- excellent job of setting up facilities for reception, wedding happy hour and dinner, dance. staff very friendly and helpful elevators very slow

"The family"

User 03/07/2017

I was pleasantly surprised. The updates we're long overdue. All the showers work in the men's locker room. My room was amazing compared to what it used to be. The food was great along with the service. The staff was we're very nice and seem to care. I had five rooms was there for my mother's 90th birthday. Was a pleasant experience and highly recommended to all.

"Only ONE Reason to stay here - the view"

barbarasL139VY, Chicago, United States 03/07/2017

It was our wedding anniversary and we returned here after spending MANY weekend get aways here in the oast. The hotel was always run-down as it was state-run and that was OK because the location right on Lake Michigan was fantastic, but it was advertised as being "newly renovated" and is now run by Best Western. So we were expecting a great experience....NOPE. The renovations were NOT to the exterior, lobby, pool, and basically any of the public areas of the hotel. Just some furniture updating in the rooms. It is overpriced, the wi-fi is HORRIBLE, mostly non-exsistent, the restaurant is terrible, the drinks in the bar expensive and everything closes down at 10PM. The ONLY reason to stay is the view. The beach has eroded over the years and is now mostly rocks, so wear appropriate shoes and forget about lying on the sand, there is none near the water, only gravel....and the worst thing is THE FLIES. They light, they bite, the are bring bug spray. Otherwise, as long as you are outside of the hotel, on the property, and have bug spray and good footwear, you'll have an OK time.

"Hotel stay"

Barry D, Tiskilwa 03/07/2017

Had wait until after 5:00 pm to check in,there were no towels in the bathroom, the lamps were all unplugged,the shower drain was very slow, internet was horrible.Enjoyed the time spent on the beach.Not sure if I would stay again.

"Local diamond in the rough"

livingthelife68, Antioch, Illinois 29/06/2017

I have made the Illinois beach resort a place to escape with family whether it be for the day, overnight or just for a nice lunch! This is a place that makes you feel like you're on vacation even if you're there for a small getaway! The views of the lake can be seen from pretty much the whole main level and you really are only steps away from the beach! They've done some astronomical remodels to the overall hotel which enhances the beauty of your stay! And let me just say the food there is phenomenal .. I haven't had a dish I didn't love! This is all right in the backyard of Illinois tucked away off of a main highway and once you get there you're going to feel like you've paid for a flight to experience it all!

"If this were in any other place, ...below average."

robertrF6509IP, Chicago, United States 29/06/2017

You are competing with AirBNB, other hotel chains, and people who stay in hotels today have a wide range of comparisons. You don't compare well at all. Glad I didn't stay there on a busy weekend. Reviews on Yelp skewer this place, and I agree.

"Illinois Beach Resort"

User 27/06/2017

Very nice stay. Hotel is expensive but nice. Good location. View of Lake Michigan is wonderful. Good food service, quality and price. Pool is very nice as I assume fitness center is, too. Highly recommend except for cost.

"Great Location"

cherylmC6878PW, Zion, United States 23/06/2017

Loved the view overlooking Lake Michigan. Walking along the sandy shoreline. Plenty of walking paths, secluded location. Rooms were average size but newly remodeled. Plenty of space in the Hotel. Pool was great.

Liz B, Public Relations Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this review
Dear cherylmC6878PW, We appreciate you taking the time to give us your feedback regarding your stay at our Resort. We hope you will stay with us again in the future.

"Terrible Staff"

User 20/06/2017

Harassed me during my whole stay. Noise was very loud while we tried to sleep due to reception being held. Hotel staff didn't offer another room due to noise that was out of my control. I won't stay again.

Liz B, Public Relations Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this review
Dear guestU8717RF, We are very upset to hear about your dissatisfaction with our staff during your stay. Please feel free to contact me at your earliest convenience to further discuss this.

"Wonderful weekend! "

User 19/06/2017

Helpful and friendly staff. Breakfast menu was wonderful. Even with renovations, construction workers were courteous. Trails for long or short walks. Would love to go back and stay longer. Thank you!!

"Illinois Beach Resort"

Eileen I, South Lyon, Michigan 19/06/2017

Excellent hotel, new furnishings and finishes. A wedding was taking place with many over night partys until late in the night, people were loud running round way past midnight. Otherwise it was great, and we plan to return!

"Illinois Beach Resort Zion, IL 5 STARS"

williamrV7838OR, Lagrange Highlands, United States 12/06/2017

My stay at the Illinois Beach Resort - Zion, IL exceeded my expectations. The lake front beach was conveniently located about 1 block away from the hotel. The indoor pool water was crystal clear and our room was clean and the beds were very comfortable. I loved it and will return.

"Not recommend"

User 11/06/2017

This hotel is remote and not suggested unless have rental or own vehicle. Food service is very slow and quality of food is mediocre. Rooms are average. However, the hangers in mine were "sticky" from dirt. The room temperature changed throughout evening causing a less than desirable sleep.

"Updated review following mtg with management"

Tim D, Etters, Pennsylvania 10/06/2017

I originally wrote a pretty scathing review (included below). However, before leaving, I received a call from what I learned was new management wanting to meet and discuss my review. After a face to face meeting, it is clear that the new management is doing everything possible to make this a better place. I agreed to change my rating from POOR to AVERAGE. I look forward to returning and seeing the improvements. ------ ORIGINAL POST I see from other reviews, that this place has improved. From what? The rooms are very average. When I walked into my room, there was a flying insect (mosquito? Fruit fly?) on 2 of my pillows. This morning when I went to the shower, I found several more in the tub. The restaurant should be closed. While the food was decent, the service was unbelievably slow. Last night at dinner, the place was maybe 1/4 full. It took 2 1/2 hours to finally get and complete my meal. This morning at breakfast, I waited almost half an hour to have my order taken (there were maybe 10 people in the restaurant), and another 1/2 hour to receive my food (2 eggs, bacon, coffee). The in-room internet was awful. Last night, it would kick you off about every 5 minutes, and finally shutdown around 9pm. When I called the front desk, I was told it would be up in about 10-15 mins. It was still down at midnight when I went to bed. Throughout the day today, it would work for awhile and then go down again. Numerous trips to front desk resulted in same result.....connection for a few mins, then lock up and finally down. The lakeside beach looks great, but be careful, there were seven baby skunks wandering the beach yesterday. I didn't risk it today. At some time in the past this may have been a great place, but those days are LONG gone.

"If this an improvement, I can't imagine how bad it was before."

Tim D, Etters, Pennsylvania 08/06/2017

I see from other reviews, that this place has improved. From what? The rooms are very average. When I walked into my room, there was a flying insect (mosquito? Fruit fly?) on 2 of my pillows. This morning when I went to the shower, I found several more in the tub. The restaurant should be closed. While the food was decent, the service was unbelievably slow. Last night at dinner, the place was maybe 1/4 full. It took 2 1/2 hours to finally get and complete my meal. This morning at breakfast, I waited almost half an hour to have my order taken (there were maybe 10 people in the restaurant), and another 1/2 hour to receive my food (2 eggs, bacon, coffee). The in-room internet was awful. Last night, it would kick you off about every 5 minutes, and finally shutdown around 9pm. When I called the front desk, I was told it would be up in about 10-15 mins. It was still down at midnight when I went to bed. Throughout the day today, it would work for awhile and then go down again. Numerous trips to front desk resulted in same result.....connection for a few mins, then lock up and finally down. The lakeside beach looks great, but be careful, there were seven baby skunks wandering the beach yesterday. I didn't risk it today. At some time in the past this may have been a great place, but those days are LONG gone.


Hans J, Plattsburg, Missouri 06/06/2017

My wife and I came up from Kansas and stayed 2 nights in Rm 101,with balcony,king bed and wonderful view of beautiful Lake Michigan!The restaurant was wonderful! Great food,great service!The place overall has an old school vibe that i love, very late sixties and seventies but nicely updated.Loved all the potted palms at the pool. great(large)pool,hot tub and sauna.Plenty of selection in fitness area.We even took advantage of the free yoga classes.The resort sits in the Illinois Beach State Park. We enjoyed hiking on the beach and on the numerous trails available.The park consists of a south and north unit seperated by the power station north of the resort.Each unit is about 3 miles along the coast.My favorite trail was the the Dune trail just south of the resort.The lake was too cold for us to get in June 4 to 6 but July and August are probably great depending on air temp. Very windy conditions resulted in some great waves coming in to shore on the lake,Fantastic!!


Yvonne B, Green Oaks, Illinois 02/06/2017

We were there for an outdoor wedding. Lake Michigan in the background was beautiful! It was a really great to have the wedding, reception and hotel in the same place. Lots of fun and wonderful memories!

"Illinois Beach Resort"

User 30/05/2017

Average for the price. Our room was King with balcony partially facing the lake- and it was noisy; we could hear all the conversations from the downstairs and the restaurant and the hotel lobby. They need to better sound proof the rooms.

"Romantic getaway "

Gina N, Ingleside, Illinois 16/05/2017

We stayed here for our anniversary & it was absolutely amazing! The rooms were very spacious and the service was excellent in every way! The expansion of the pool was a bonus too! They've done quite a bit of remodeling & the place is gorgeous! Definitely plan to stay here again soon!

"Absolutely Beautiful!!!"

Mackenzie H, Antioch, Illinois 15/05/2017

My husband and I stayed at this fantastic resort for the weekend. We were given a newly renovated room with a fantastic view of Lake Michigan. The room was clean and beautifully decorated. The service was phenomenal. Staff members were very attentive, helpful, and friendly. This is the perfect resort for anyone who is looking for quick getaway or a week long vacation. We would absolutely recommend this resort to anyone!

"A Truly Remarkable Experience"

stopshere87, Wauseon, Ohio 14/05/2017

My husband and I spent 3 1/2 weeks at this hotel while I underwent radiation therapy at the cancer center in nearby Zion. Our only regret is that we didn't find it sooner, so we could have stayed here for my entire treatment program. This hotel is newly renovated and remodeled with paint, wallpaper and carpeting, as well as new comfy beds and lots of pillows — even the sheets are so new they are crisp and stiff! Every room comes with its own Keurig coffeemaker. The hotel has a workout area and an inside, heated, 80-foot pool with plenty of poolside chairs. We ate breakfast in the hotel nearly every day, and I can say that whoever the cook is knows how to make eggs properly. The food arrived hot and cooked to perfection; the fresh fruit bowls were chilled and piled high. We also ate dinner there about 4 nights a week, and managed to try just about everything on the menu. The stacked onion rings are crisp and light. The French onion soup is laden with cheese. The burgers are tall and thick and cooked-to-order. The seafood alfredo is worth every cent, and almost enough to feed the whole table. The filets are the absolute best we've ever eaten, so tender you could almost cut them with a fork. They have nightly specials that include all-you-can-eat pizza and filets-for-two. Every table also gets a complimentary pack of warm chips and freshly-made dip. They also have a bar stocked with all your favorite beers, wine and cocktails. Truly, it doesn't get any better than this. It was a great experience that was a welcome relief from the pain of surgery and radiation. If you're looking for a family reunion spot or a place for a company convention or wedding, I do know they also have accommodations for those, although we personally didn't use those services.

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.