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Codes Avantages

SureStay Hotel by Best Western Zapata, Zapata

1896 S US Highway 83, 78076-4061, Zapata, United States - Voir sur une carte
SureStay Hotel by Best Western Zapata est idéalement situé dans le centre de Zapata. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Cet hôtel de Zapata offre d'excellents services et équipements aux voyageurs d'affaires et aux touristes avec la chaleureuse hospitalité texane !Situé à proximité de Falcon Lake sur le fleuve Rio Grande, le SureStay Hotel by Best Western Zapata est l'endroit idéal pour les passionnés d'activités de plein air et les touristes en quête d'aventure. Falcon Lake est surtout pour sa pêche, son canotage et son observation des oiseaux. Le village espagnol historique de San Ygnacio est également à proximité. L'hôtel est idéalement situé par rapport à plusieurs grandes villes du Texas et à la frontière mexicaine. Chaque chambre confortable offre lit king ou queen size, four à micro-ondes, réfrigérateur et Internet haut débit. Les client peuvent se détendre dans la piscine extérieure ou pique-niquer dans le pavillon sur place. L'hôtel sert également un petit déjeuner complet gratuit chaque matin. Pour les affaires ou simplement un petit séjour de détente, venez découvrir l'ambiance unique du Texas méridional. Faites une réservation en ligne dès aujourd'hui dans cet hôtel de Zapata, au Texas !

SureStay

Hotel by Best Western Zapata

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Piscine
    Piscine
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Personnel multilingue
    Personnel multilingue
  • Blanchisserie sur place
    Blanchisserie sur place
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 60 voyageurs
Note attribuée
Excellent
27
Très bon
14
Moyen
14
Médiocre
4
Horrible
1
CONSULTEZ LES AVIS POUR
En couple En couple
8
En famille En famille
20
Escapade entre amis Escapade entre amis
11
Professionnel Professionnel
12
Voyage solo Voyage solo
5
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Decent place"

3
Carol R, Austin, Texas 11/05/2019

Its an older place but our room (#151) was fine. Very comfortable bed, nice size room, freezer in the fridge, microwave. Very quiet. The pool looked very nice but we didn't use it. A previous review commented on the HOT water .. yet, the water from the hot faucet was very hot, and it took a LONG time for the cold water to get cold .... but if the pipes are outside and its hot weather, guess what ? Ya get hot water from the cold faucet for a while. Once cold, it was great. The breakfast was adequate, the coffee was very good. Front desk staff was friendly and efficient.

"Family visit"

4
User 18/03/2019

The trip to visit family was awesome and the hospitality at the hotel made us feel welcomed and eager to go revisit our family. The price was good the cleanliness of the rooms were very good. We will definitely stay here again.

"Dissapointed in lack of response by managment to dangerous water issue"

2
User 01/02/2019

I do not do a whole lot of ratings, but felt compelled to do this one after finding out the issues we experienced here have not been addressed for at least 2 years. Search the reviews for the word hot after I share our experience. Our stay was okay except for the fact that the plumbing is messed up. We also got hot water out of the cold faucet on the tub, sink and toilet. In order to get cold water we had to let it run several minutes. My concern is that a child could go to wash their hands and be scalded, the hot water is hot and quick. We were there 2 nights, informed them the first morning and nothing was done, made sure we informed the manager when we left and expected it to be fixed. Apparently not since others have reported the same issue several times (read the reviews) My theory is that there is a broken mixing valve or cross connection in the water system, and apparently they have no intent of fixing it. See the reviews in Jun 2, 2017, May 2, 2016, and October 31, 2015

"Best stay in a Hotel"

5
User 29/08/2017

I have to travel a lot the past two years. I have stayed in Temple, Waco, Austin, Dallas and now Zapata. This was the best Hotel out of all of the rest I have stayed in. the staff was friendly and helpful for any and all of my needs. The cleanest hotel room I have every stayed in.

"Great place to stay"

3
User 28/08/2017

We stayed 2 nights, great nights sleep,everyone nice and helpful felt safe after evacuating for hurricane harvey! Falcon Lake nearby went for nice walk you can fish too! Cute little town Mc donalds nearby, and coupleof interesting sites!

"business/pleasure out of the sudden"

4
Maria M, laredo, United States 13/07/2017

I called last minute. the front desk clerk was very informative, helpful and friendly. she provided assistance in whatever I requested. the hotel is pretty good comparing its an old building. the location right beside Falcon Lake makes it very attractive for fishermen and visitors, Its close to Zapata Museum that has a lot of history

"Outstanding place!!!"

5
User 11/07/2017

I couldn't be more happier than the place I stayed at I recommend this place to anyone who wants a great night sleep I will be returning soon for this place is amazing as well as the employees being amazing

"Unpleasant stay "

1
User 20/06/2017

Review of our stay at the Zapata Best Western Inn By The Lake: We realize each Best Western is independently owned and operated, yet we are sure there are common standards the Best Western corporation maintains. The reservation and front desk attendant upon our arrival to the BW Inn By The Lake were pleasant. Both of these experiences were handled by the General Manager, (GM). Our room, #143, accommodations were less than one would expect in BW property. The water faucets in both the shower and bathroom sink only dispensed hot water. We never got cold water to come out of the faucet. There was also a cat on the front door of the room. From what we could tell, the cat stayed at different doors. The cat attempted to enter our room when we opened the door! Upon our check out, our experience with the front desk also changed. We mentioned the water and the cat issues to the GM. She said we should've brought the hot water issue to her attention or else it could not be addressed. Seriously? When housekeeping does their daily clean up, do they not used water to clean the bathroom sink and shower? Could they have not noticed the issue and addressed it to the management or maintenance crew? It there not a standard to see that each room is properly furnished and in good working order before it is assigned to a guest? Based on our experience, we think not because my daughter and her husband (Room #150) had the horrifying experience of dirty bed linens in their bed and were moved during the night! So completely unacceptable. As for the cat, the GM said it was not their cat and there was nothing they could do about it. Is it not the BW responsibility to maintain a safe environment for their guest? Is it acceptable to keep a cat around that enters a guests' room upon opening the door? If the the cat was a snake, it would not be BW responsibility to remove it? Would it have been the guests responsibility to remove the snake or in this case, the cat? We don't know if the cat is sick or has rabies. We will not be guests of BW again. We stayed at the BW Inn By The Lake because it was highly recommended and the place of choice by the host of a family event. We shared our experience with our host, so that they will know not to recommend this property again.

Prakash P, Manager at SureStay Hotel by Best Western Zapata, responded to this review
Sorry you had a bad experience here.

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.