Best Western Lion Hotel, Worksop

This is a very nice hotel. The room was well-appointed, clean and with good WiFi, but it was above the bar so a bit noisy. The breakfast in the morning was very good. The staff could not have been friendlier or more helpful. A very nice place to stay on business.

I attended a wedding here on saturday and i can honestly say it was a spectacular day from start to finish. The staff were very helpful and polight and couldn't do enough for us. The food was among the best ive tasted, and i would go as far as saying that i am considering this venue for my wedding.

Never have I written a bad review. I only write my personnel view. The Lion Hotel is NOT a place for your wedding. As soon as the evening starts you are NOT allowed to use the PUBLIC bar. We were attending an all day wedding and used the public bar, as soon as the evening disco started this seized. There were at times upto 4 staff stood doing nothing in the Public bar and at most of the time 1 member of staff serving in the function room (the other member of staff was either running to the other bar for change or collecting glasses). When we went to the other bar we were refused although it is a PUBLIC BAR. When I suggested they transfer some help from 1 bar to the other I was told "they have to stay in the bar they are deployed to". Sorry Lion Hotel on this occasion your rating from myself is 02/10 and that was for quality of your ale and the prices.

We arrived to find no space to park, which is no hardship because there is a public car park at the back of hotel, which is pay and display. We were told there was a wedding on. We checked in very smoothly, went up to our room which stank and so we opened a window. Again no hardship. We found some cash on the floor, result car park paid for, but would suggest room not cleaned properly? We attended my great nephews birthday party, glasses and crockery not cleared away for at least two hours. Bar service slow, but gave the poor guy some slack, it was his first week. Bar maid who took over, acted like she was doing us a favour by serving us, told one customer she didn't want to be there and continued to be miserable all evening. We had a meal which was fantastic. We ate two courses and were asked if we wanted dessert. We ordered, unfortunately, the staff decided to clear away and set for breakfast around us. We felt like we were in the way. We retired to our room, wedding went on till midnight, guests returned to their rooms, unfortunately our room was next door to some kind of fire doors which when closed shook our room. Called reception to see if we could move, no spare rooms but they would try to dampen the noise. They failed. Sleep eventually happened at 1am. Kids began tearing up and down corridor at 6am. Decided at this point to draw curtains and found rubbish stuffed down side of wall and side table. We mentioned all this on check out, reception very apologetic, but then tried charging me again for the room!! If I hadn't already paid, there is no way I would have paid once. To be fair we have stayed here before, had a wonderful time, but will not stay again.

Very spaceous room and bathroom. Nice to have the bottle of fizzy wine already in the room before going out. Note: this could have however been cooled before hand as there was a fridge in the bedroom. Lovely Thai restaurant very close by. Simple decor, bed a bit uncomfortable and leaky shower and a few other bathroom issues but made us laugh and good value for money when breakfast was tasty and overall a pleasant stay. Worksop pretty much a sad place but things to do about were fab e.g. the farm shop, art gallery and Portland Collection at Welbeck. And also a relaxing walk around Creswell Crags [free to walk about, just pay for parking]

We stayed here for one night to have a break from the kids. Managed to get parked in the hotel car park. There are limited spaces but a big car park behind which you have to pay for before 4pm. Hotel receptionist was lovely & bubbly. The rest of the staff that we encountered were downright rude. Bar staff need to learn some manners. Breakfast was even worse. The food was nice but not much in the way of organisation. Our table wasn't cleared of pots the whole time we were sat there. Constantly running out of cups to the point where it was comical as people were running to the table to get them when they were replaced at probably 6 at a time. Totally ran out of orange juice. Surely a hotel should be able to cater for the amount of guests it has staying there!!! The room we were allocated was very spacious and clean. The bed was comfy and we did get a good nights sleep. Bathroom was a decent size with complimentary toiletries and there was also plenty of tea and coffee in the room. No complaints at all about the room.

We had a 2 night break and had a pleasant stay, the room was clean and comfortable, the bathroom had been refurbished and was very nice. There were a few decent ales on tap and the food was pretty good and reasonably priced. There was a wedding both nights we were there but we were far enough away from the celebrations so weren't disturbed. There isn't much round about but there are a few shops and a little market to wander around. Breakfast was limited choice but what there was was pretty good. All in all a pleasant stay at a good price.

Did not expect the Restaurant to be so busy, but we were shownto a table straight away. Initially only two waitresses serving but both were doing a great job ensuring people were happy with their meals/drinks. Eventually two more gentlemen (Managers?) came to assist. The meals our party had were all different. but all arrived within moments of each other as did the extra condiments we requested. Easy going atmosphere and good food. Staff played a big part in the enjoyment of the meal.

Arrived and parking limited but managed to get parked. Check in was good and asked receptionist about places to visit and she was very helpful and friendly (don't know name but blonde) Had a meal on the first night and food was good, service a bit hap hazard and not sure why you have to get drinks before you are seated. Wanted to look at wine menu so waited until we sat down, chose wine and went back to bar to get it. Seems odd not to be served drinks at the table but suppose cuts down work for waiting staff. Room was lovely, spacious and quiet. Bathroom had a walk in shower and deep bath with nice toiletries. Room had a fireplace and some quaint features. Rooms 304 and 305 were very similar and would highly recommend the upgrade. Breakfast was pleasant and the fruit was lovely but my friend asked for Early Grey tea and was told they were too busy to get it because doing the food, was quite surprised because she was brought this on the first day with no problem. Asked Cindy (I think her name is) who was always very knowledgeable and efficient and it arrived within minutes, thank you. On the whole though staff were friendly, maybe a bit of customer service training is needed for some of them but others were very good. Had a lovely stay and would recommend it.

Nice little hotel, it was a shame I could only get one night while I was working in the area. Pleasant staff, good value, and a freshly cooked breakfast - one of my pet peeves in hotels is coming down in the morning to look at great greasy chafing dishes full of bacon and sausages, etc. So it was a nice surprise to see hot plates of friend breakfast emerging from the kitchen, cooked to order. My room was comfortable and clean, what more do you need?

Nice hotel, friendly and helpful staff, clean rooms, good breakfast. A few accessibility things like designated disabled parking and bath grab rails would have helped (I have MS). However, all in all a positive experience.

Very quick and pleasant check in, room very large,clean and very modern.Parking at the hotel is limited but this is not a problem as the public car park ajacent too the hotel is free overnight. If you want a wander around Worksop the hotel is vey central

Our second visit to this lovely hotel. Room spacious and clean. Plenty of tea and coffee available in the room. Even a birthday card for my husband!! We dined in the lounge and the meal was superb. The steak was the best we've tasted in years. Excellent service by all the staff, all extremely polite and friendly. Plenty of complimentary toiletries, spacious en suite and plenty of soft white towels. Can't wait to stay again.

We stay in this hotel when we are in the area maybe 5 or 6 times a year . Staff always welcoming, rooms always clean and tidy . Very reasonable prices, a few better beers on tap would be nice . Beds large and comfortable always a good nights sleep . Yes it's a little tired but we really cannot fault it . Breakfast is freshly cooked and tasty. We will be back as always . Thanks for reading my review.

We booked this hotel with a Groupon voucher and paid extra for a room upgrade. We were given room 308 with a modern 4 poster bed. The bedroom was huge. The bed was a 6ft four poster with plenty of room either side to move. We also had a sofa and easy chair with a coffee table and there was still quilt a lot of floor space left. There was a fridge, iron and ironing board as well as a kettle and tea/coffee. The only thing missing was a safe?. The bathroom was large with a bath with a shower attached plus a large walk in shower. It was clean. The public spaces are strange, lots of twists and turns and stairs. We decided to have lunch in the bar, we waited over 30 minutes for our food to arrive with no apologies for the delay. My hubby had ordered fish and twice cooked chips........ The fish was nice but i am not sure what the chef's idea of twice cooked chips are but they were raw in the middle and certainly not crispy on the outside. I ordered chicken breast with green beans wrapped in parma ham. Everything was over cooked. The chicken was dry and the green beans wrapped in parma ham was so hard i couldn't cut into it. We braved the bar again for our evening meal which was better and quicker. The breakfast was good, but had to ask for glasses for the fruit juice and the milk was off so had to ask for fresh milk. I found the staff friendly if not totally professional and a couple of them badly trained, but on the whole we had a nice break.

The Hotel surpassed our expectations. Room was large and clean and the staff were very friendly . Drainage in shower had a problem so needed to turn shower off to avoid water overflowing. Buffet breakfast not my preferred choice as food goes cold

We arrived late on Saturday night for somewhere to sleep before heading on to Centre Parcs on Sunday for a fun packed day. The Staff where outstanding they made us feel very welcome on arrival and even managed to get the kitchen to cook us some food even thought they had closed for the evening. The room was very spacious clean and comfy. We also had breakfast which was help your self and there was plenty to go around. I hope the member of staff that had the fall and was taken to hospital was ok. Best Western your staff are a credit to you and our stay was great and deffinatly set us up for a great day. I would definitely recommend this hotel to anyone and would definitely use it again if we were that way.

I booked this hotel with a Groupon voucher. Some places put voucher customers in the broom cupboard (eg: Stoke Rochford ), but not this hotel. The room was lovely - really spacious, with two days windows facing out into the pedestrian/ market area, so great for people watching. Plenty of space to sit and relax. The bathroom was a good size, with a bath and bidet. The bed was very comfortable. All of the staff were brilliant - especially Karen on 'reception. Helpful, polite and friendly with lots of local knowledge for days out. I didn't have dinner in the hotel, but the complimentary breakfast was excellent: lots of fruit, yoghurt, cereals, pastries, toast etc and a buffet for cooked food. The only little negative is the car park - spaces are limited. There is a public car park adjacent to the hotel, but as far as I could ascertain, it had a 2 hour max stay. I would definitely recommend the hotel and look forward to staying there again soon.

This was a perfect place to stay over after our spa day at centre parcs, I booked a triple room and didn't expect to be staying in a mini flat we were very impressed and immediately went on social media to tell our friends and post a few selfies, we had a lovely meal followed by a lovely pudding thanks for an amazing stay.

Chose Worksop as a half way point to meet a friend for lunch and will not return. The hotel is soulless and the dining area very low grade and more like a transport cafe. Staff were ok but could have asked the mother of a very noisy and unruly child to quieten down. At one point he was climbing up my chair leg to attract attention.

So the staff were friendly, but not always efficient, and the public spaces were absolutely fine. My room not so much...small, noisy and not what I would expect for the cost. There is a dated feel that I just couldn't shake. I wouldn't recommend this hotel as anything but a safe and ok place to stay

Executive room was nice. Other rooms on passing down the halls looked dated. Our room wasn't made up after our first night which meant we also didn't have the basics restocked. Had to go to reception to ask for toilet rolls. Breakfast was limited so thought we would try the in room service the next day to get a better breakfast. Items were missing off our list. It rained a little in the day and then overnight. We had a leak in the ceiling and the window sill was a big puddle as there was another leak above this meaning my case was being splashed upon.

Very nice hotel centrally located with good access to the town and travel routes of the area. parking a little limited but a reasonably priced public car park is at the rear of the hotel. Staff very helpful with any problems and queries, a very pleasant experience all round, well done to all concerned.

Lovely welcome at reception. Suite room gorgeous and so clean! Bed very comfy . Proseco in room most welcome. Meal in restaurant very good and very tasty. Lovely choice of gins and mixers. Staff friendly and breakfast choice excellent. Will definitely visit again . Thank you.

So where to start this one.. Didn't get an early check in but got given a room key and my room number for when I got back from a wedding, opened the door and my mattress was against the wall and no bedding. Had to goto reception and figure out what was happening with my room, but got given another room to stay in. An email, or note would have been good so I knew before I got To the room and was wondering what was going on. Got to breakfast in the morning and the girl was just getting my friends orders. Rather than ask me what I wanted she left the table and went into the kitchen.. I thought she would come back and ask what I wanted. Instead she started serving other tables? I then asked if I could order my breakfast but she said I'm serving other tables right now?? Ok.. so I wait about 10 minutes and ask again. Same response! Luckily a man came out from the kitchen and saw I wasn't really happy with the situation and asked what I wanted and took my order. I goto sit down and my friends food starts arriving (predictablly). The poor customer service aside the rooms are stuck in the 70s and are in need of a major upgrade. Would do yourself a favour and stay somewhere else from my experience.

We enjoyed our stay here, in a standard, twin room on the top floor of the building. Our room was a good size, but probably due for a refurbishment, as though very clean and well equipped it felt a little dated. The main issue was a broken sink plug, which the hotel couldn't fix (we were offered a move to the room next door); we also found the bath plug was faulty and struggled to empty the bath. On a more positive note, the wi-fi access was very speedy and the room well provisioned with toiletries and coffee, tea and biscuits and there were some thoughtful touches, such as an order form if you wish to request a packed lunch. The breakfast buffet was ok, though the coffee was tasteless and we felt an 8:00 start on a Sunday (they actually weren't quite ready at 8:00), compared to 6:30 in the week wasn't early enough.

My wife booked us through a Groupon deal £60 for two nights b&b & bottle of prosecco in room on arrival. We arrived just after 1 pm but weren't allowed to check in, check in time 2pm. This is the only downside to a lovely stay.nroom although a bit dated was fine, bed really comfy and the bathroom v clean and spacious. The breakfast was plentiful and tasty although the large room it was served in was very hot. The staff on check in, and at breakfast we're friendly and helpful. Definitely recommend.

Lovely hotel with nice beer garden, rooms freshly decorated however there was a lighter lying at the side of the bed obviously from previous guest, only one bath sheet provided, this was quickly rectified. Fan in room was added bonus for very warm weather. Friday night there was no pink gin in the bar and no fruit for gin and tonic however pink gin was available on Saturday night served with lovely fruit and berries, Prosecco was lovely but no wine buckets were available at 5pm bar tender said this was because everyone had taken them to their room the night before!!! We were unable to charge drinks to our room as we only had our room key card with us and not the piece of paper the receptionist gave us with the room number written on it. Breakfast was nice juices and cereal, disappointing that only one type of egg was available and had to go through plates to get a clean one. The guy working at breakfasts explanation was that it wasn't them that put out the plates. This was a great value for money deal.

Bit of a rabbit warren, but nice bedroom room with a larger than average bathroom. Free WiFi. Full English Breakfast seemed a bit "processed", but tolerable. The baked beans had seen better days. Nice lounge area with comfy seats.

Lovedont this Hotel, Very clean ,Lovely room. Lots of charchers, Helpful and Polite staff.The food was amazing, We had starters , I had garlic mushrooms, yummy, My partner had the bacon tart which also was very tasty .For main I had a burger, one of the best I've tasted in a while, My partner had the fish and chips , The batter was beautifully crisp and light.I will definitely be visiting again.

Not that this is a bad hotel, you must take into account this is probably the best hotel in the broader neighbourhood. In general it is a nice and clean hotel with a decent grill restaurant. I must only point out that my first shower resulted in a flooded bathroom because I did not really consider the apparently highly functional and practical use of the shower curtain. Rooms are spacious and however furniture looks not used, it was beamed back from the 80's or earlier. Bed was ok.

We booked a hotel suite here for last weekend and visited Worksop and the day after, Clumber Park. The suite was spacious and clean, comprising two bedrooms, one for us and one for our 11 year old daughter, hallway, nice big bathroom and kitchen. The kitchen had a fridge and microwave, plates, kettle etc. Most mod cons were supplied and almost anything else required could be obtained from reception. The suite was quiet at night and bright and airy during the day. Two big screen TV's too, one in the lounge and the other in our room, our daughters' room did not have a TV which is probably a good thing! We did not eat evening meals at the hotel but the breakfast we had was very good, self service which a variety of cooked food, cereals and fruit. The restaurant was bright and spacious with nice views outside. We did not use the bar but it looked nice with outdoor seating and it was busy at night however we did not hear any noise from our rooms. Parking is a bit limited, we had to park in the pay car park out front but moved our car into the free hotel parking when a space became available. The hotel has free WiFi too. Overall we all enjoyed it a lot and will hopefully return again at some point.

Nice hotel in the centre of Worksop. Nice size rooms good parking at the rear, especially as the town centre car park at the rear is free between 4pm and 10am. Rooms are quiet for a town centre location. Nice size bathroom. Restaurant is good, nice selection of food, friendly staff.

Stayed for 2 nights. An old coaching inn with lots of steps between rooms on different levels. Adequate room size. Good decorative state. Furniture a little dated but in good condition. Double bed was two singles joined in the middle. Over-bath shower and a bidet. Breakfast no more than adequate. Very limited range of choices for continental breakfast. Some car parking, and an adjacent pubic car park that is free until 10.00 a.m. One good restaurant nearby.

Stayed here for the Carlton Flyer weekend,felt rather smug too when some of our pals got less value elsewhere. Place spotlessly clean,staff friendly, helpful, took our bikes to safe keeping for the night,and had them ready for us in the morning. Looks and feels like a traditional hotel,Great! Breakfast very good, advance booking got a good rate,and recommended because the place fills up. Needn't look anywhere else for next year ,thanks!

Another business trip to The Lion and the high standard of room and service was seen again along with a nice welcome when you arrive. The food is good value and a reasonable choice as well. Breakfast is very relaxing for the start of the working day. Look forward to my next stop next month.

Groupon weekend. Offer included breakfast & a bottle of Prosecco. Lovely room with lots of toiletries, tea, coffee etc. and breakfast was great. We ate in hotel both nights and the food was superb and very reasonably priced. Nice comfortable TV lounge. Great location - right in centre of Town. Staff friendly & efficient.

Called in for a drink and a bite to eat with five friends tonight. Asked if we could close a wide open window, at the side of us. The the waitress said no, has no one on hand to close it. Later a waiter came bye so we asked him, but said no way has the hotel guests wanted it open. Has it was getting late and wind was getting up . Also the waiter not very friendly. This is the way to turn custom away, if I had been on my own would have walked out.

I stayed one night for business at this place , the room was very clean as well the bathroom., the breakfast was very nice. I forgot my phone charger at the room , the staff were very kind and helpful as they found and i am waiting for it to be posted. Thank you Ali Al-Temimi Room 214 6-7 June 2018

Booked for one night a and asked for ground floor room in advance which we got,the check in was very quick and the room was ok.We did not eat there as we were out most of the time.The only gripe about this hotel is if there is a wedding on good luck getting a drink at the,bar which was heaving with the guests and we felt like second class citizens trying to get a drink.If they have a bar in the function room they need to staff it up and use so us non wedding guests can get a drink,and staff the main bar up.

I have stayed there various times over the last year and they don't seem to learn from their mistakes. The rooms are pretty good, so is the food, but the young, inexperienced and often rude and completely ignorant staff let's the whole place down. This is a real shame, because it has so much potential. I don't understand why they don't sort this out and hire good and experienced staff or at least train the staff they have. They have no idea about the industry, prefer playing with their phones and chatting to each other than serving waiting customers, and try asking for a recommendation of anything (food, wine, etc.) and you will be disappointed. I travel constantly and would give this place 4-5 stars if it wasn't for the staff! Enough said, and by the looks of other people's comments, I am not the only person who thinks exactly the same. A real shame.

Lovely hotel Nice food, breakfast was great, ate one evening in the restaurant good food excellent value Good sized bedroom with an excellent bathroom Nice attentive staff, couldn't ask for more. Would definitely stay here again

We have stayed at the Lion a few times and always enjoy it. The rooms are clean and comfortable.The staff welcoming and helpful.The restaurant has some tasty meals on offer at reasonable prices.Ideally located for all the shops.The cinema is just across the road,so plenty to keep you entertained for the weekend.

Really nice hotel situated in the middle of Worksop. Breakfast really nice help yourself style and plenty of choice . Staff at the hotel really nice couldn't do enough for you. We stayed in an deluxe room which was really nice . spotlessly clean and very spacious tea coffee facilities all in all good night's stay . Was very local to a birthday event we where attending .

The hotel is situated in the middle of Worksop which appears to be a quiet if slightly run down town especially on a Sunday evening. The hotel has its own free parking and if that's full there are public car parks close by. Check in was quick and easy and the rooms were clean and tidy without being exceptional. There's a bar downstairs and a restaurant as well. The hotel was quiet on the Sunday evening but much busier on Monday when lots of trade and business people booked in. Breakfast is cooked to order and is very good and of course there's also the self service cereals, juices and pastries available. We used the hotel for a golf break as it was well situated for access to Worksop and Lindrick Golf Clubs. Everyone was happy with their stay so no doubt we will return.

Stayed for two nights over the early May bank holiday and it was very pleasant. Breakfast was nicely presented and hot with a good choice. Had our Sunday evening meal there and although it was busy due to staff shortage they were very apologetic and it was well worth the wait. Our room had air conditioning, a bonus as the weather was really hot. Massive bathroom with bath and shower. Will certainly stay there again.

The staff were welcoming and obliging. The evening meal was exceptional as was the breakfast. Lovely clean airy rooms. There is 2 small car parks for the hotel but there is a public car park at the rear if you can't get a space at the hotel. I would recommend this hotel just for the staff and restaurant though the menu is small the food is quality and good value. Room service is the same price as the restaurant. We will be back very soon.

Had family meal on 26th April . Did not make reservation, but were found a table in 15 mins. Whilst there is a good array of burgers and pizzas etc not a large amount of other meals, but more than sufficient to meet most tastes, and overall good value for money with dearest main course at £13.95 , deserts £4.50 or less . The reasonable prices did not deter from service and quality of food. Beware after 9.00pm restricted menu . Good experience , pleasant ambience and good service

Stopped here for one night after a long day on the road. Tricky to find but probably down to my satnav! Its located on the high street with quite a bit of on site parking at the back of the hotel and a large pay and display car park opposite. Room was adequate without being spectacular bit fine for a one night stopover. It was quite big for a single but the bathroom let it down slightly, fan was very noisy and the shower not great. Bar area was busy and showing the football with mix of locals and residents, quite a nice atmosphere. Didn't eat here but the drinks were reasonably priced. Wifi was a bit slow. Breakfast was fine and a nice change to have it made to order rather than the seemingly never ending buffet option. Would stay again if in the area as its reasonably priced and central.

Both my wife and I stayed at The Lion Hotel for our 45th wedding anniversary on a 3 day Groupon offer and we must say our first night was exceptional we found the reception team of Bradley ( Nice bunch ) & Karen to be extremely professional and also most courteous and helpful. We had a meal in Bar 114 on the Friday and the food was EXCEPTIONAL, I had chicken sizzler & Marie had bacon & black pudding pizza & both were very nice & hot. We had booked a table for the Saturday night but after a day out decided to try room service, I had a burger doubled up & Marie a steak sizzler, my burger was very nice however Marie's sizzler was cold and several of the extras we had ordered were mixed up, Marie sent the meal back and ordered a double burger very nice, problem was we got charged for the sent back meal and extras we had not ordered, this was rectified at check out as I had refused to sign the till receipt but it was still sent through for payment. We decided after sleeping on it that we would leave a day early. Have left comments on the Hotel feed back form and emailed Emma direct who apologised and offered us a free upgrade to executive suite. We will see if we use this offer. This in no way reflects on any member of staff but on presentation of in room menu.

The review I thought I'd uploaded last time obviously hadn't uploaded hence two reviews so close! We stayed here this weekend and had yet again a lovely stay. The staff were friendly and polite and it was great that we got a free upgrade when we checked in. This time we stayed in the Wellbeck Suite (would love to check out other suites lol!) Breakfast was fine but we do prefer the table service rather than the buffet. No noise or disturbance from the wedding going on downstairs. As usual- we will be back x

Overall experience was not good it left a lot to be desired, food offering was average, the comfort of the bed was poor, the shower was low power, the location of the hotel was average and the overall cost was expensive.

As someone who stays at this hotel 2-3 days a week currently, I have to say I find it very good. The rooms generally are spacious and comfortable and the restaurant and bar area is a great place to relax. My only recommendation would be for some spicier dishes on the menu.

Stayed for one night b+b. Lovely hotel, good staff and comfy room. Room was clean and warm. Bed very comfortable and very quiet. Good in room amenities including tea and coffee, big TV and free sky sports. Breakfast was delicious and plentiful with a nice selection of hot and continental breakfast. Keep up the good work guys. Thanks again

The hotel is lovely with great rooms, breakfast facilities and a nice bar. Now the negatives. Boxing match on Sky Sports and the bar was very noisy,as our room was above the bar. My partner went to complain to be insulted by the duty manager. This was our second visit but never again, as for professionalism the duty manager Stephen needs to learn manners and taking the mickey out of people with a disabilities is unacceptable. Talking about the customer laughing at their disability when the customer walks away from the Reception is disgusting. Equality Act 2010 he needs to read and talk to people with respect whatever the situation.

Visited the hotel on a Saturday night Big fight night and the atmosphere was lovely. Bar staff were excellent ensuring we received the drinks required. All the staff were friendly and helpful. The breakfast was of a good standard however was only lukewarm. It's a shame to moan

This is our third visit to the Lion and it hasn't disappointed us, very clean and tidy room with everything you may need, breakfast is lovely buffet style with a great selection, the staff as always are pleasant especially Gemma who was very helpful even though she couldn't move us to the room we had on our previous visit with the water bed, shall definitely go back. Well worth a visit.

One of our favourite hotels. Have been quite a few times and always enjoyed our stay. Beautiful well presented hotel lovely rooms (pay a little more and book a suite, large spacious and great bathrooms). The staff have all been lovely nothing too much trouble. Breakfast is good but have heard evening meals have become predictable and never vary. Will be returning soon. For the dog lovers amongst you some rooms allow dogs.

Having been to the Lion hotel several times in the past and found the food and restaurant acceptable, I decided to re-book for a party of seven friends for my birthday treat, however this time we were allotted a table in 114 Bridge Street, which I believe is the restaurant normally used for lunches and none reserved walk ins. We had pre-booked the menu and agreed the prices so expected the experience to be problem free, it wasn't. Our table must have been the worst in the restaurant because every time someone entered or left the building through the back door the frosty daft was enough to chill anyone to the bone, we spent the whole meal sitting in our coats. One of my friends brought the state of the chair seats to my attention which were severely stained, not very pleasant at any time but even less so when wearing clothes for a party. The meal arrived in dribs and drabs, we were all eating at different stages and times. This would have been over looked if the food had been reasonable but it completely failed to impress us. My starter of Deep Fried Brie looked alright, it was golden on the outside but was cold in the middle. Members of the party were unhappy that the potatoes were not just ‘al dente' but simply un-cooked in the centre and another guest said the gravy was so salty it was unpleasant. Several of the party decided to order sweets three being Lemon Possets with shortbread biscuit, which were fine except for the lack of a plate (saving on the washing up was our conclusion) they arrived in a glass with the biscuit on top, all very pretty but where are you supposed to put the shortbread while you use your spoon to eat the lemon posset, or your spoon whilst eating the shortbread? Hmmm! I decided because I had eaten a starter I would skip the sweet course and have a hot chocolate instead, it arrived with no marshmallows and whipped cream (as described) and looked thin and murky would be the best description I could give it, the taste was like a poor brand of instant packet rubbish, after the first sip I refused to drink it. When I asked about the marshmallows and cream I was told, I didn't ask for them!!!! The sweet course completed we would normally have sat round the table drinking wine or coffee but it was so cold and uncomfortable and the dirty pots were STILL on the table in front of us so we decide to leave. A visit to the loo proved they had not been inspected for a while with paper all over the floor, they obviously needed attention. When the bill arrived we had been over charged by £2.45 for the three portions of Sea Bass making a difference of £7.35 in total. On complaining to the manager I mentioned all our other concerns, where upon the bill was adjusted and returned with a 15% discount. I asked for the hot chocolate to be removed from the bill where upon without ado another 15% was removed as well as the offending hot chocolate. I suppose in the end there was an attempt to rectify the situation but in fairness we would rather have had a night to remember for the right reasons, not the wrong ones.

we booked to stay here for a weekend and paid extra for he executive rooms this was £20 per night extra. the room was very large and spacious. the bath room was also very large with both Bath and shower ( very powerful great for unwinding). The staff were very nice and polite and gave us a great welcome when we arrived. we booked for an evening meal and this was confirmed when we arrived however the bar/restaurant staff said we had not booked and found us a side table. the food was not great but we had booked so we ate there. breakfast was very nice you had a choice of what every you wanted continental, full English, fruit or cereal. all in all we would look at going back to stay again and well worth a visit.

I stay here regularly, some of the rooms are lovely and others are very outdated but it's the food service that lets the place down. Despite regular feedback my room service order is always wrong, at breakfast the staff hide in the kitchen so I am left heading to work hungry as I have no time to order my food. If they could sort out this issue then I would be keen to stay here more often.

Stayed here quite a few times, it is a nice hotel for a cheap break. Check in was quick. Room ok, have had better ones here. Had meal Friday and Saturday night... Friday service coming to take order etc slow, much better staff on the Saturday. Breakfast first morning was in a small room, cooked to order, staff again very slow didn't seem to notice people waiting, took 20 minutes for tea to be brought and another 20 for breakfast and half of items missing. Next day self service buffet so better. There was an 18th party on the Saturday and to say these group of people don't know how to behave is an understatement, from 5.15pm til 5 am .. 18 year olds running up and down, drinking, banging on each others doors constantly. We complained to reception and I think the hotel could have done more as these totally ignorant, inconsiderate people ruined our weekend, the hotel should have addressed this. We couldn't wait to leave.

Had a lovely night's stay after a party. Had the Rufford Suite and it wad very clean and tidy. The waterbed was a pleasant surprise! Breakfast next day was good too and staff were extremely helpful, friendly and approachable. Would definitely stay again.

Stayed in business trip for 1 night. Check in was good, quick. Rooms a little dated and tired. Service at restaurant slow, not professional. Internet was ok. Breakfast ok, check out swift. I wouldn't stay here again unless I had no alternative

I stayed here for 1 night. I was put the room Dukeries. The room is extremely dated and old fashioned. The toilet didn't flush properly. All other facilities were your standard room. The menu is extremely limited and the restaurant staff weren't immediately helpful. There were at the time only 2 other diners. It wasn't obvious how the restaurant worked - whether you helped yourself to a table and waited to be served or found a table and went up and orders. Eventually I was served. My starter was still frozen in the middle. I then had to go to the bar and pay. Breakfast wasn't much better.

Have stayed here many times always clean and comfortable. Can recommend the breakfast always delicious self serve. Worksop itself is a little run down but very quaint with a nice Street market plenty of pubs/eating houses and since our last visit a few more shops have opened up. Went to weatherspoons pub the liquorice gardens great pub worth the visit

Called in at 10.43 pm on Friday, 5th January for a drink but the barmaid refused to serve us saying that they were closed . Surely in 2018 it is reasonable to expect the bar to be open until 11.00 pm which has been the norm in this country for many years. .The girl behind the bar claimed to be a manager , if this is the case then she needs training in the hospitality business. I certainly won't be returning anytime soon which is a pity because in the right hands it could be a nice bar

Stayed here before but disappointed this time, room lovely and warm but breakfast a big let down. Full English seemed budget quality, scrambled egg dry, sausage and bacon dry seemed to have been cooked and left for ages. Had to ask for toast, pot of tea for two came with one tea bag which seemed budget quality, not at all best western standard.

We visited the hotel for a meal as we had been previously and found it decent, this time the service was terrible, there was one member of staff on who was trying her best to manage the bar whilst taking orders for food, it appeared that she was alone as we did not see anyone for quite a while, after a while a young lady appeared if only for a few minutes, (I later found out this was the duty manager.) We made our choices and ordered the food from the bar, the food took at least 20-25 minutes to arrive, when it did arrive my food was okay, my wifes was over cooked, in fact the the steak resembled a flip flop that had been cut up !! We expected to see a team member around to raise a complaint however never saw anyone for at least another 20 mins, no one even bothered coming across to see if everything was ok which it clearly was not, by the time we saw someone and raised a complaint my meal was finished and my wifes meal cold and she was past it, when we raised the complaint the DM had the nerve to offer 15% off our bill, something which I told her this was not acceptable as I had finished and quite frankly expected seeing someone before it reached this stage, at the point the DM snapped well there's only us 2 on so it's not our fault, Guess what that is not my problem, as there was only a few guests in she should of made time to look after her paying quests. I would also add the lemonade was flat as a pancake, granted this was changed but only after the DM had sniffed the lemonade in front of me to see if I was telling the truth, which was totally unacceptable. I would seriously think again about going to eat their again as the DM is in need of training, I would also add I was not the only one in the hotel that day who thought the food and service was poor.

What a nice hotel fabulous Atmosphere from the moment we walked in to the moment we left. Room was a bit cold when we got there but heating soon sorted that out enjoyed our dinner good range of choice on the menu definitely will come back

We visited last weekend for a work's Christmas party. Pre-ordering meals and payment etc was quick and easy. We had originally booked for a tribute night but had to cancel and rebook a different date. Customer service was brilliant as we were able to transfer the deposit paid to the new date which we really appreciated. The night itself was great. Food was lovely, drinks were cheap and the atmosphere was good. Staff clearly worked hard to make sure everything ran smoothly. We will definitely be returning soon. My only slight criticism would be that we rang to ask what time the evening finished and was told 12:30. At 12 when we tried to order drinks, we were told the bar had closed. That was a little annoying as it could have been mentioned when we rang or last orders should have been called.

My mum and I stayed here recently with my 1 year old daughter whilst visiting family. The hotel itself was located conveniently within walking distance of shops, town centre etc. Our biggest issue with this hotel was the location of our ‘family room' Located at the furthest possible point from the hotel reception and main entrance, the hotel lift did not go to our part of the hotel. Meaning anytime we needed to go to or leave our room with my child and her pushchair, we had to go up and down numerous flights of stairs and along endless amounts of doors and corridors. I was disappointed that at no point did staff ever offer to help me up the stairs with the buggy where my daughter was sleeping. We mentioned to staff about how inconvenient the ‘family room' was but they weren't particularly helpful and just said that's how the hotel was built. Although I am aware that may be the case, it would be basic customer service in a hotel to at least offer assistance getting to our room considering the staff were aware of how far away and inconvenient the room was. On a plus side the evening meal we had in the restaurant was really nice, with a good choice and tasty food. The beds were comfy and the room was spacious. Overall the hotel was conventionally located and probably ok for couples or those on business but I certainly wouldn't recommend this hotel to anyone with young children or babies.

We stayed here for one night whilst visiting a friend nearby. The hotel was average......certainly nothing best about it. There is limited parking around the back of the hotel. There is no lift so if you have heavy luggage be prepared to have to carry it up the stairs. The saving grace was that the wifi was strong.

I have visited this location for a number of years, with a group of friends for our annual Christmas Lunch. When we first visited we had a number of selections of Starters and desserts, over the years this has been reduced. This year as usual we boooked in, when we were given the options we could only choose between Soup or Mushrooms as a Starter. The Soup was lovely, and I was informed the Mushrooms were also nice. We waited for the main, in anticipation... I wish I had not bothered. I had opted for the Traditional Turkey with trimmings although the Turkey was moist, it had very little taste. The pigs in blankets were small (this is giving a slight exageration, as you only had enough for two bites) and the stuffing left a lot to be desired. We were then presented with Veg, this consisted of Cauliflower Cheese, and this was distiquished by the taste of cheese detected on the floret as there was no sauce in the tray, and Carrot and swede combination. Then we were given only roast potatoes. The portions were small to say the least. I am not a big eater but even I was left wanting more. To say I was dissapointed was an understatement. I called at the reception to complain and the reason behind the lack of vegtables was conveyed, there would be a lot of wastage if more was given. I am sorry as a large party we had to pre-order, hence you had been made aware of the amount needed for our party. This was not a traditional Christmas Lunch as we did not get even sprouts, Very Dissappointed

Stayed her on business last week. Without doubt the best place to stay in Worksop. Great service, free parking, decent bar and grill. The rooms were spacious, clean, bed was extremely comfortable. And the rooms had Sky Sports which was a bonus for me!

Easy to find in Worksop and parking available, which was handy - although it is a small car park and quite tricky to get out of when full and with cars either side. There is a pay and display just next to it though. Pleasant staff and typical of a 3 star, so you have to go with the star rating in mind. Cheap drinks at the bar - well they seemed cheap compared to other bars/hotels I've been in. Food expensive though, particularly for what it is. I'd go elsewhere for much better value and quality. There are some lovely places outside Worksop, so if you can go elsewhere, it's worth doing. Our food was poor - roast chicken dinner was a small chicken breast, one slice of a carrot, Yorkshire pudding and potatoes with some frozen stuffing balls. The chicken seemed like it had been frozen too - nothing like a roast - don't expect the same quality as you would get on a carvery. Sorry to say I can't really recommend this place for anything other than a quick drink in the bar.

We booked an executive room directly with the hotel and were given the Priory room. The room was ok but not nearly as nice as the rooms in the pictures on the website, which was a little disappointing when we had paid extra for an executive room. The bed was comfortable and the room was a good size. The decor just felt a bit tired and plain. The breakfast was great, lovely bacon, and the sausages were good too.

We got a great deal and we absolutely loved it here! It had everything you needed and more. We had an hour later check out for free, which was extremely kind of them. The food in the restaurant was fantastic quality and very very reasonably priced! A few little niggles: We stayed in the Rufford suite, and it is very dated. This room does have a water bed; which didnt bother me, but my fianceè struggled with. But we did find this very funny. So on the plus side it gave us a great laugh! And for breakfast, the presentation was tarnished slightly as there was bean juice everywhere. Nothing that a little wipe-up couldnt fix! Absolutely LOVED our stay here. And as long as we can have a room without a water bed, we will be back in a heartbeat! Thank you so much for a fantastic stay ??

We booked here because we wanted to be near Sherwood Forest. On arrival, we had to park illegally while my husband went in to find out about parking etc. The street address is NOT the front of the hotel as pictured on the website and in order to get to the main reception area & parking you have to go to the address listed above, then go past this and turn for about a block and then turn again. Nice parking area though. The girl at reception was lovely and booked us into the restaurant/bar for supper. The bed was fairly comfy, but the carpet was wet in places. Breakfast was OK but nothing special. Staff very nice.

This hotel is centrally placed in Worksop, situated close to the cinema. Access if arriving by car is from behind the building, into a small free car park. I think early arrival guarantees a space, otherwise there is a pay to park car park opposite. Make sure you know how to gain access to the back lane before you go as we missed the turning and had to drive around the block. There is access to the front, leading out onto the street which is pedestrianised which is why car access is from behind. The room was on the ground floor, it was clean and the bed comfortable. We weren't aware of much outside noise at night but did hear some vehicles start in the morning, but not a problem for us. A kettle with a range of tea and coffee and biscuits are in the room, along with a decent hairdryer. The bathroom is equipped with bath, shower, toilet, bidet and sink with good lighting. No magnifying mirror though which is useful at times. There is a flatscreen TV with a good range of channels and of course free wi-fi, which worked well on iPad and iPhone in all areas of the building that we used, including the room. We ate in the restaurant, having walked around Worksop town centre to find it a ghost town on Monday night. Everything was closed. There were a couple of 'fast food' places open. There was a decent range on the menu and the food was tasty and not overpriced, with good portion sizes. The layout of the hotel is a bit of a rabbit warren but there is signage and staff around to ask if confused. The staff we spoke to were polite and efficient so no complaints there. We were pleasantly surprised by the hotel and would not hesitate to recommend it for a stay in Worksop. We drove to the nearby Sherwood Forest for an afternoon out. There are other places of interest around the area, so a reasonable base if doing the sights. For some reason I can't click on ratings for service, rooms and cleanliness. I would award 4-5 stars for all. We were quite happy with everything.

We decided to try the Lion hotel for our anniversary. We stayed in one of their honeymoon suites, room number 308. It's a lovely big room with a beautiful 4 poster bed and luxurious bathroom. We were pleasantly surprised when we entered the room to find a bottle of prosecco and an anniversary card waiting for us. Thank you BW Lion hotel for going the extra mile. Xxx

Stayed here due to work. Car park on site ( first come first parked). Reception small but fully equipped. (Lucy was exceptional!!). Walked up two flights of stairs ( my own choice as there was a lift) and round my room on the front of t he building facing the High St. Room we really nice- no fridge but spacious- nice comfy clean bed and tea and coffee if needed. Bathroom was modern spacious and shower was ok. Later in evening I turned the tap sink on and it splashed on the floor... I used the shower mat to mop.up and as it was white noticed the might seemed brown and dirty - so maybe not cleaning bathroom floor as they should. Slept well and warm. Tho woke gup Keeley as bin day and I could hear bin collection Lovely thank you Kind regards Karen 8 On the while lovely B

The Lion Hotel is situated in the centre of Worksop and is very easy to find, there are two hotel car parks at the rear, which fill up quickly, however there is a paid car park directly behind it. I have stayed here 3 or 4 times over the past few months and have ended up in the paid car park during the day as the hotel car parks were full. It would have been nice if the hotel had a policy of refunding car park charges. The hotel itself is clearly a very old hotel, having stayed in different rooms each time, I can say they vary greatly. Everything from the very tired and not refurbished to the modernised 'executive' type room. As it is an old hotel, the corridors are a little long & windy, but that's the nature of the hotel. There is a lift for those that require it. As the hotel is in the centre of Worksop it is also used by people walking in off the street to use the bar & restaurant. On two of the nights this made the bar / restaurant very noisy, on one of these nights I unfortunately had a room directly over the bar, so got little sleep. The restaurant serves acceptable pub grub, the menu is not extensive, but it does the job required. I am sure, if you want fancier food than that it would only be a short walk away. The staff have always been very friendly to me, though sometimes a little too engaged in chat with either their colleagues or people they know from the town to take notice of customers. Would I recommend this hotel - depends - if you want a quiet relaxing break, I would stay somewhere else. If it is for one or two nights and you want to be in the thick of it, it'll do fine.

Always happy when studying at this hotel. Clean and bright to a good standard. Happy helpful staff and very local to town centre and a large number of different restaurants. Some rooms have Sky sport but it shown in the bar Two car parks

We have stayed here quite a few times as we really enjoy it we always upgrade to a luxury room and as usual the room was excellent with a complimentary bottle of prosecco. We dined in the restaurant but unfortunately they didn't have what I wanted (fish and chips) so I went for the pulled pork burger. I was very disappointed it was very dry and didn't come with anything else on the bun would have liked some kind of sauce etc. My husband and sausage and mash which he said was ok. Puddings were ok but I feel the food as gone down hill a bit since our last visit however the breakfast next morning was perfectly ok.

Stayed B&B Via A Groupon, Worked out less than £20pppn. Nice large Room At front Of Hotel With Bath + Shower Above & Extra Dressing room. Modern Style & Clean,Lovely Breakfast. A Few Finishing Decor Touches Could be better, Car Park Limited But Public Parking very nearby, Girl On Bar, Efficient But A Bit Abrupt! Overall Excellent Value For Money. Very handy For Clumber Park, Mr Straws House, Southwell Minster & Workhouse, Rufford Park & Abbey. Worksop Centre A Bit Run Down!

I had a suite at the back of the hotel - a little dated but perfectly clean and comfortable (and very spacious). The reception staff were very welcoming on arrival, though the waiting staff in the restaurant and breakfast room seemed a quite reserved and didn't really engage. The hotel parking was good, and there's ample at the back of the hotel. My stay was quiet and relaxing.

Visited with my husband with a Groupon voucher. Opted to upgrade to an Executive Room 208 - thought it was a bit pricey at £30 a night and didn't have the little extras I am used to when having upgraded - had to ask for the bathrobes. Having said that it was a nice large room, lovely bathroom and large comfortable bed. The staff were all lovely, very helpful and courteous. We ate in the hotel both evenings, the food was nice and not overpriced, breakfast was nice and very well organised. Really surprised at bar prices, drinks were much cheaper than other hotels I have been in. We had a really nice stay and enjoyed our 2 night stay. I liked Worksop and will return and stay here again.

One night visit. Stayed in Room 402. Due to design of building there are many stairs some of which have small stair treads and can be awkward. Not good if disabled. Bathroom had broken shower head. Bed mattress was very uncomfortable and springs were gone. Not usual Best Western Standard and poor value for money.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Stewart, I'm really sorry that you were unhappy with your stay, and I would love the opportunity to speak to you about it, if you would like to talk, please contact me on 01909 477925. Unfortunately the hotel dates back to the 16th century, so not all the rooms are accessible. However, we have seven rooms on the ground floor, and sixteen rooms accessible by lift. If you book with us again, please make sure you let us know of your requirements, so we can allocate you an appropriate room. Best wishes, Gemma

Having stayed here a few times now, this hotel doesn't disappoint. The room was very spacious, modern and very clean. The staff are friendly and the food was very good. I had the steak sizzler which came with dips, 3 wraps and twice cooked chips. The water cress was a little gone over so didn't put it into the wrap, but it wasn't worth complaining as the rest was very enjoyable. I would recommend this hotel to all you people who need to stay in Worksop. Parking is plentiful on site if you arrive early enough, otherwise there is a public car park to the rear which is free between evening and morning. Pay this one a visit. This hotel is worth paying a visit to, even off you just want to eat here.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Ian, Thank you for your review, hopefully see you again soon. Best wishes, Gemma

I stay here regularly and today had to leave the office at 1pm as I was feeling really ill. I asked reception if there was any chance that my room was ready, they could not have been more helpful and even phoned-up to the room to make sure that I was ok. Only slight niggle is with room service - they always seem to forget one part of my order which means that my food is cold by the time it has all arrived.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Oli, Thank you for your feedback, and I hope you feel better soon! Best wishes, Gemma

Lovely well appointed room. Storage galore (unlike some hotels). Massive comfortable bed. Huge bathroom with separate bath and shower which had been recently refurbished. We were at the front of the hotel but the double glazing kept out the traffic noise. We ate in the restaurant and the food was very good. Drinks were reasonably priced in the 114 bar. The bar/restaurant was extremely popular and the waitresses and bar staff were rushing around like headless chickens but were awesome, a credit to Best Western. We'd definitely stay again.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Chris, Thank you for your review, I'm so glad that you enjoyed your stay. I will make sure that the bar staff see this review, thank you. Kindest regards, Gemma

We have regular weekend breaks at this lovely hotel. It has old world features throughout with beamed ceilings. All the staff are so friendly and helpful, the breakfast served is the best we have ever had we are seriously seasoned travellers and love our weekend breaks at the Best Western Worksop. All the staff are very friendly and helpful, we had a meal purchased from the bar delivered to our room within minutes which was lovely and excellent value for money. We will definitely be booking a return visit within the near future. Free car parking is also a bonus at this hotel, shops bars and restaurants are all within walking distance. Give this hotel a go you will not be disappointed.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Jane, Thank you for your review, especially your compliments about the food and staff. Kindest regards, Gemma

Started booking rooms with Bradley two years ago. Nothing was too much trouble with what i asked when sorting a large number of rooms out. We moved to executive suite Saturday and for the price the room was amazing. Would stay here again without a doubt. Breakfast also beautiful.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Amber, Thank you for your review, we would love to welcome you back soon! Best wishes, Gemma

Large room with sofa and chair, a plus. Large bathroom with bath and shower, a plus. Great location for shops in Worksop. Only negative the room was a bit hot but they provided a fan so fine. Pleasant staff. Would stay again in area.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Kay, Thank you for your review, I'm glad you enjoyed your stay. Kindest regards, Gemma

We stayed for a weekend away and can't fault the hotel and service, the staff was really friendly and helpful. The service was excellent and we enjoyed our meal here which was wonderful and well presented. We stay at this hotel at least 2 or 3 times a year and never fails to impress.

What an amazing hotel we got married here last week and cannot thank the hotel enough such great food and the venue was dressed amazingly we would highly recommend this place and Bradley firth did an amazing job planning our perfect day !

Checked into this hotel for 1 night - here on business. Room was very basic - avoid room 216. Bed was tiny and did not even fit the headboard. No time to change hotels otherwise I would have. Not much else to say about this room actually - other than I will not be staying here again during my frequent visits to Worksop over the next few months

Comfortable stay with breakfast and lunch especially good. Friendly atmosphere and able to unwind, at last. Room and decor throughout a bit tired but would be quite happy to stay again. We had a lot of luggage and a member of staff helped us without being asked and that does not always happen these days in hotels.

Nice hotel & good food, but when you finally find the car park free spaces are limited. Well placed in the centre of town at the end of the main shopping street. The room was very nice but the main staircase is steep and difficult if you have any disability.

We decided on a last minute stay as we'd been invited to a friends 40th birthday party at the hotel and thought it would be nice to both be able to celebrate! We arrived to a nice clean reception area and a welcome receptionist and once we were handed the key which said 'complementary upgrade' and we found ourselves in a lovely large suite. The room was spacious clean and tidy nothing to fancy but lovely all the same. We had a lovely evening with friends and slept well in the bed afterwards.

Family of eight booked in for evening meal everyone enjoyed it food good and very well cooked the choice had plenty to suit the whole party the service was good and staff helpful the restaurant was very clean

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time out to leave us a lovely review. We're glad you enjoyed your visit to the 114 Bar and Grill, I shall pass your comments onto the food and beverage department. Best wishes, Gemma.

Budget hotel with 5* service. Room was spotless and the food was very good and at a good price. If up that way again would stay there. Recommend because of service plus location to local places of interest.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear guest, Thank you for taking the time out to leave us such a wonderful review. We're glad you enjoyed your stay with us, and we hope to see you again in the future. Best wishes, Gemma.

The room was very spacious and comfortable. (Even possibly too big - the TV looked a long way from the the foot of the bed but was actually ok). The bathroom was well furnished with good quality items, except, the shower head dripped all night but has been fixed apparently. Only took breakfast which was adequate.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear guest, Thank you for taking the time out to leave us a review. I am sorry to hear about the issue regarding the shower, I will have a look into this and ensure it is fixed so future guests will have a restful nights sleep, and I do apologise for this affecting your stay here. We hope to see you again at the hotel. Best wishes, Gemma.

A group of friends and myself stayed here during the weekend of a wedding we had nearby. The hotel had a mix up with the booking of one of my friends rooms via booking.com. However the hotel sorted this issue and our stay was eventually everything we wanted. Drinks prices were very reasonable and the bar served good food from the menu. Breakfast wasn't so great, a self serve buffet. My double room was a surprisingly big room as was the bathroom. Parking was free in the public car park as it was bank holiday weekend. The hotel does have a small courtyard to park in.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear guest, Thank you for taking the time to leave us a review. We are very sorry for the initial confusion that took place upon check in, but we are glad that the reception team were able to rectify this for you! I'm glad you enjoyed your evening meal in the 114 bar and grill. I will pass your comments on regarding breakfast however to the food and beverage department. We hope if you visit Worksop in the future you will pay us another visit, and hopefully have a much more enjoyable time! Best wishes, Gemma.

his was our second visit. Room was very nice with two easy chairs to sit on, Bed was very comfortable and pillows were fine. Reception I found were very helpful with my Queries on the few occasions that I asked them. The breakfasts were lovely with a good choice of food and plenty of it. I hope to go again and would very much recommend this hotel.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review. We're glad that you enjoyed your stay with us, and I shall pass your kind comments onto the reception team. We hope to see you again soon. Best wishes, Gemma.

We stayed at The Lion for two nights. We were very warmly greeted and quickly checked in. Our room was a reasonable size came with a huge bed, two chairs a flat screen on the wall that gave us all the channels we could want including Sky Sports and BT Sports. The shower room was also a nice size with modern fittings and a bidet ! We had breakfast both mornings, self service from a buffet that got a touch hectic as guests queued in line, oddly there was no choice of egg - it came only scrambled. Disappointing if you like yours fried and we do. All in a nice two days, lots to see and do in the region, shall we return ? We certainly shall.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a lovely review. We're glad that you enjoyed your stay here at the Lion Hotel and found your room to be comfrotable. If you return in the future to the hotel, which we hope you do, at breakfast if you speak to a member of the breakfast team we would gladly organise you some fried eggs! As we understand that everybody has different preferences and we hope to cater to them all. Best wishes, Gemma.

I went with my sister to have mid morning snack. We ordered two toasted tea cakes, a Latte and tea for one. The drinks came first then a while later the tea cakes arrived - cold and hard. They were obviously stale. The butter did not soften on them so had difficulty spreading it. We took the tea cakes back to the counter and said they were horrible and can we have toast each instead. She apologised briefly and said yes. Eventually that came but by now our drinks were cold so nothing to wash the toast down with. The waitress came to clear our table but said nothing. Not Impressed.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time out to leave us a review. I'm sorry that there were problems during your visit to the 114 Bar and Grill, and I will pass your comments onto the food and beverage department. We hope if you return in the future you will have a much more enjoyable visit. Best wishes, Gemma.

Stayed for 3 nights as we couldn't cancel after the music festival was cancelled, exec room was very spacious, very clean and very comfy, was like stepping back in time though, room was similar to an old people home with a similar smell, breakfast was spot on and staff were fine.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review, we're glad you enjoyed your stay and we're sorry to hear that the music festival you were planning on attending was cancelled! We have taken your comments on board; we are in the process of refurbishing rooms, but during summer the hotel is extremely busy so we have had to put a halt to this currently. We hope to see you again soon! Best wishes, Gemma.

Hotel booked for business trip and although clean was a bit of a warren to find your room as spread over various floors in what would appear to be several buildings knocked together. If you want to keep fit climbing stairs this is ideal place to book! They will decide if you can receive room service as I tried and as a colleague had charged his meal to my room as his stay was restricted to room only, I was informed that I couldn't have room service! Not good.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review. Unfortunately as our hotel is a grade two listed building we cannot make many adjustments to stairs and lifts within the hotel itself. We do understand that to get to the top floors can be a trek and we do appreciate your comments. I will however be looking into your comments surrounding room service availability as we do offer room service to every room within the hotel. Sometimes we have to temporarily halt room service orders as if it is in high demand on an evening we can run out of the trays, and until we get them back we cannot take food to rooms. We apologise for the inconvenience caused during your stay, and we hope that if you stay with us in the future you will have a much more enjoyable stay. Best wishes, Gemma.

Does a good lunch menu . Good choice of draught beers and always friendly service. Good value for money from varied if not the most extensive menu choice . Good free parking at rear of hotel although can be full on occasion, but public pay car park nearby.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review, we're glad you enjoyed your stay with us and we hope to see you again soon. Best wishes, Gemma.

Visiting for one night. Cleanliness excellent. We had Sunday meal with rest of family members. Food was good. Bedroom was roomy with plenty of facilities. Bathroom was well equiped and spacious. Reception, Restaurant, Bar & Housekeeping staff were all very welcoming.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time out to leave us such a wonderful review! We're glad you enjoyed your stay with us, and we look forward to hopefully seeing you again soon. Best wishes, Gemma.

A nice clean friendly hotel. Great value on the Groupon deal I bought. The restaurant was good value and the food was of a good standard. Breakfast was buffet style and all good quality. All in all a good hotel .

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time out to leave us such a wonderful review. We hope to see you again soon. Best wishes, Gemma.

We stayed for 1night only in room 308 an executive suite, the room is exceptional, lovely and clean and very well appointed with a bathroom to be seen. The bar serves a good selection of lagers and beers and we chose to eat there in the bar and the food is good and reasonably priced. As you can probably tell in the title this hotel is in the prime place to explore Worksop town centre some nice pubs to sit in a while away the hours before returning to base for food and rest.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us such a lovely review. We're glad you enjoyed your stay here at the hotel, and we look forward to hopefully seeing you in the future. Best wishes, Gemma.

We stay here often as we vist my brotherin law at hospital. The last few times I can honestly say the hotel has gone back with its standards . The rooms are lovely & clean & comfortable . It's outside where we went to our room there where cigarette ends everywhere . It would not put us off staying at the hotel again tho we did ask for a refurbished room when my husband rang up . But we did not get one

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time out to leave us a review. I will be looking into what happened with regards to the refurbished room request, and many apologies for the litter on the floor within the outside courtyard. We hope to see you again soon! Best wishes, Gemma.

A small town village with a cosy corner on the main street the lion hotel. Comfortable room lovely reception with friendly staff and good food in the restaurant. Conveniently located close to the city centre.

Nice clean and friendly hotel in town centre with parking on site or on public car park close by.Okay for a couple of nights if going to local sights. The hotel menu looked very nice so eating in would be a bonus.

Good location, nice room & great food. Easy parking on the premises. Restaurant used for Functions, particularly on Saturday evenings, causing slight confusion amongst Staff & residents. Bar service slow, more Training required.

Arrived after a very wet afternoon to a warm welcome from reception. We were given our key to our room that was large and comfortable and quiet as we were at the back of the hotel overlooking the car park. We had dinner in the in the hotel that was very good. After a good nights sleep we went down to breakfast with which we were very disappointed. The choice was limited due to breakfast nearing its end for the day. The full english was not freshly cooked and the bacon was dry and hard and the hash browns very very crispy. All seem to have been cooked some while before except for the eggs. The smoked haddock was very dry even though it was ment to have poached in milk but some time ago i suspect. The breakfast staff were very unfriendly and looked as they did not want to be there, and just wanted us to go as we were last two in the room. In all the breakfast was very dis appointing. Staff training required.

Overall we enjoyed our stay,food for breakfast and dinner was well presented and good service nice clean room and plenty of hot water,staff pleasant and friendly especially the reception,we would like to stay again in the near future

Room on 3rd floor 32 steps and 6 doors to negotiate, not for faint hearted, although away from any noise. Clean tidy room good facilities. Evening meal and drinks reasonably priced, Buffet breakfast first morning poor including stewed tea in a pump flask but very busy due to function. Next morning fairly quite breakfast menu excellent smoked haddock and poached eggs no supplement more than made up for first morning. Overall good value good staffing and yes worth a repeat visit.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review. I'm very sorry that you did not enjoy your breakfast the first morning of your stay, but glad we were able to make it up to you the following morning. I will pass your comments onto the food and beverage team, and I hope to see you again soon within the hotel. Best wishes, Gemma.

The hotel was immaculate and in the perfect location for attending a wedding at Hodsock Priory. The staff generally were very friendly and helpful, however some need a little more training. We had room service for breakfast which was really nice and was very impressed with the premium room which had a huge, extremely comfy bed :D

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for leaving us a review, I am glad you enjoyed your stay within the hotel and have taken your comments on board. We hope to welcome you again soon to the hotel! Best wishes, Gemma.

Best Western does a great job of taking over historic properties and turning them into modern hotels. This is a case in point.It's an old inn, with some charm, but no compromises are made with respect to cleanliness and comfort. Our room was modern, spacious, and well-appointed. The bed was comfortable. The staff was cheerful and helpful. There is an attached restaurant, which is more than OK: The included breakfast was perfectly fine. It is located on a pedestrianized shopping street, which could be convenient. We walked a half-mile to Worksop Priory, a very fine church worth a look-in, if you happen to find it open.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a wonderful review, we're glad you enjoyed your stay with us and we hope to see you again soon within our hotel. Best wishes, Gemma.

Hotel needs updating. Breakfast room carpet needed cleaning and floor was uneven in parts. Our executive room was nothing special for the price. Breakfast buffet very unappetising. By chance I overheard another guest ask for freshly cooked eggs so I asked for two poached eggs and was served one. Stewed tea served in large urn but a member of staff was happy to serve me a fresh pot when asked.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review. We are in the process of refurbishing the rooms within the hotel in order for them to feel more modern and new. I will certainly pass your comments onto the food and beverage team! We hope that if you stay with us in the future you will have a much more enjoyable stay. Best wishes, Gemma.

We have just returned from a stay at Best Western Lion and can highly recommend. We were warmly welcomed by a friendly member of their team on reception, and our family room "Clumber" was fantastic. Very spacious and clean and perfect for our stay. All the staff that we came into contact with were friendly and polite and helpful. The breakfast was delicious and bar area was lovely. Thank you.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us such a wonderful review. We're glad that you enjoyed your stay with us and I will pass your lovely comments onto the reception and food and beverage team! We hope to see you again soon. Best wishes, Gemma.

Had a great stay night before and night of my wedding. The accommodation was lovely, staff were friendly and nothing was too much trouble for them. While there we had breakfast-excellent selection available and was very good quality. I would high recommend to anyone who asked-couldn't find fault and for someone who is picky that's hard-only 2 things I could fault were I had to call down for breakfast as for some reason room service didn't turn up on the first day but I was stressing over wedding stuff so it wasn't a big deal and was quickly rectified and I'd asked for prosecco on the 2nd evening but it turned up the 1st night.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us such a wonderful review. We're glad you enjoyed your stay with us and we hope that we see you again soon within the hotel! Congratulations also, and we wish you all the happiness. Best wishes, Gemma.

Restaurant good but staff in restaurant need to be more attentive at dinner. We thought the location was good with secure parking. Room very comfortable and quiet. No problems with anything so we would recommend.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us such a lovely review. We're glad you enjoyed your stay here at the Lion Hotel, and I will pass your comments regarding the staff within the bar and grill onto the food and beverage team. We hope to see you again soon! Best wishes, Gemma.

Another top great stay and value for money and the food is EXCELLENT ! rooms are lovely and clean great outdoor market and plenty of shops staff are very friendly looking forward to the Peter Kay tribute night in December

First room given on 3rd floor and no lift. Next room over bar with screeching and noise until 12. Not good experience. Food was pretty average and certainly nothing special. Staff pleasant. Unless you can climb 3 flights of stairs comfortably don't stay here.

Stayed here 3 nights for work, fast efficient check in by friendly staff. The room was lovely, very 'olde worldie' and comfortable. Nice big bathroom with separate bath and shower cubical with good water pressure in the shower. Biggest surprise was the bed...it was a huge water bed, and was very comfortable. I stayed in the Rufford room and though it was over the front entrance of the hotel was very quiet. Nice stay in a nice hotel

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review. We're glad you enjoyed your stay with us, and we hope to welcome you back to our hotel in the future. Best wishes, Gemma.

200 Characters minimum is a lot, I have not got that much to say, apart from the fact that the food was great and the staff were on point and friendly and the accommodation is beautiful. Sweet Thank you

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear guest, Thank you for taking the time to leave us a review. We're glad you enjoyed your stay with us and we hope to see you again in the future. Best wishes, Gemma.

This was a very good base to stay , to visit surrounding area ,i.e. Chatsworth and Hardwick hall . The only down side was our room was very noisy till as above bar and restaurant , can't say have had this happen before when staying in a hotel .

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review. We're sorry that noise from the bar area disturbed you on your stay. it was a very busy night within our bar during your stay so that would be why there was a bit of noise coming from downstairs. We hope if you visit us again you will have a more enjoyable stay and have a quieter room. Best wishes, Gemma.

Thank you to all the hard working, fabulous staff, especially the restaurant manager, who helped us move tables, away from a very chatty lady, so we could eat our meal in peace. The food was exceptional and would highly recommend the breakfast and the steak, superb 5* xx

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us such a lovely review. We're glad you enjoyed your stay with us and I will pass your comments onto the food and beverage team. We hope to see you again soon. Best wishes, Gemma.

Thanks!Everything was brilliant!Friendly,helpfull ,competent staff.Clean and shiny room and bathroom!Wonderful food!If wants really to relax-visit Worksop BW Lion Hotel!Thank you !We had a wonderful weekend!

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us such a lovely review. We're glad you enjoyed your stay with us, and we hope to see you again soon. Best wishes, Gemma.

We have stayed here five times now, and never felt let down. Looking forward to number six. Rooms are always clean, staff friendly and helpful and food always good. Close to major motorways make this an ideal touring base.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us such a great review. We're glad you enjoyed your stay, and the many before it! We look forward to welcoming you back to our hotel soon. Best wishes, Gemma.

Excellent hotel for the price, modern and well position for the town, friendly staff. Bar prices surprisingly reasonable, didn't try the food so can't comment, but I heard no complaints. Can't fault it. Would use again.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave such a lovely review. We hope to see you again soon. Best wishes, Gemma.

friendly staff, hotel was clean and room modern and comfortable. From the outside the Hotel had the appearance of an old coaching stop in the centre of town, also had good parking facilities. The breakfast was buffet type but had a good selection of fresh, hot food which set us up for the day ahead.

our first visit (was a Groupon deal) Prosecco in room on arrival etc. and it was all fine.. We upgraded to an executive double (£20) as before and went to check in 20 mins early, to be told it isnt ready yet...of we went for a drink and went back 10 mins after check in (2pm) to be told , still not ready ..2.45 got in. the room was nice except it was above the main entrance and their was a function on in the hotel both nights, so people in various stages of drunkeness were outside the door most of the time smoking. There is a bottle of Prosecco in the room as we arrive (its included in the Groupon deal) this CANNOT be drunk with your meal in the restaurant, so why you would be expected to sit and drink a warm bottle of Prosecco (they will chill it for you) in your room baffles me. we had booked a table in the restaurant for 8pm. we waited quite a while at the bar to be told where we were sitting.(busy because of the function) the girl behind the bar said we had to order our first drinks at the bar?? and would we like to sit next to the large party of people that she had already served. The restaurant was reletively quiet, so 1- why hadn't we already been allocated a table?...we had booked one for 8pm? and 2- why would we want to spend an evening meal (for 2) next to a large group of loud people having a good time. when all we wanted was a quiet dinner. a couple arrived 10 minutes after us and their order was taken ... the staff cleared away plates from a table behind us, still our order wasnt taken. 25 minutes after we sat down, a girl wandered over and asked "were we ready to order?" the food was nice but the service was pathetic. The room had a flickering bulb that reported the following morning. also reported was the fact that the water from the shower was luke warm..reception said "i will ask housekeeping to look at it as Maintenance doesn't work weekends." And to their credit, if it was housekeeping, they did a great job and it was sorted dinner on the 2nd night wasnt much better to be honest..the staff tended to congregate at the bar and chat before wandering off to check tables. i returned our drinks glasses and asked the young lad (who had been tip tapping at a computer screen with table layouts on for at least 10 mins) if he could bring us a dessert menu and fresh drinks, when he has a minute. the food again was tasty, i had belly pork and unfortunately threw most of it back up later . maybe a stomach bug. i wont be going again

Fantastic Room and good food at reasonable prices, staff all very friendly albeit some of the waiting staff are very young and learning their trade, perhaps the only thing we picked up on is that the metal base under the tables in the restaurant could do with a clean. Nothing really to worry about but thought I would mention it, small detail but thought you should know. Apart from that I would recommend to anyone and we will be returning.

This Saturday we met friends who were staying here, for a meal They were impressed with their room We ate in the bar The food was very good and reasonably priced and the Theakstons IPA very palatable Service was attentive without being pushy and the staff were all very pleasant We will certainly be visiting again

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review. We're glad you enjoyed your visit to the 114 Bar and Grill, and I will pass your kind comments onto our food and beverage team. We hope to see you again soon. Best wishes, Gemma.

We stayed for one night as a family of 4 and our dog. We were given the Cumber suite, which is a little walk from reception, but in itself a great room for the price. It has two bedrooms a small kitchen and lounge and the obvious bathroom. Whilst the suite itself could do with some updating/upgrading for the cost it was adequate. Although advertised as a dog friendly hotel, you can only sit in the small lounge with your dog, not the bar area. This is of no use if youre planning to eat, because the lounge only has small low tables that are unsuitable for anyone eating food. The food we had was actually very nice, and would certainly reccomend. Good breakfast,although some items seemed to be ran out and people were waiting for them. I would stay again, as for the money it was a good deal.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review. We're glad you enjoyed your stay with us, and we're sorry that you did not find the hotel to be suitably dog friendly. Unfortunately, we only allow dogs in certain areas of the hotel due to guests having allergies and being around food. This is why the lounge is the only place, aside from the outside areas that we allow dogs, as it is not classed within our hotel as a designated dining area. We hope to see you again within our hotel. Best wishes, Gemma.

We had a suit, the room was amazing spacious and relaxing, the bed was one of the comfiest I've stayed in. The bathroom was perfect, big clean and modern with a separate shower and bath and a large basin mirror area. The staff were friendly and welcoming

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review. We're glad you enjoyed your stay, and we hope to see you again soon! Best wishes, Gemma.

The Lion is a lovely hotel, unfortunately it's position in the town which is in a sad state does it no favours. However, as a base for exploring the Dukeries it is great.. The Welbeck estate is close by and the Harley gallery is a must. Also Cresswell Crags is a unique place to visit.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us such a lovely review. We're glad you enjoyed your stay, and the local attractions alike! We hope to see you again in the future. Best wishes, Gemma.

This is a really nice hotel, we have stayed here twice now. The staff are friendly and welcoming, the beds are comfortable and rooms are lovely! The breakfast was delicious and there was lots to choose from. The restaurant food was also amazing! We will definitely visit again!

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review. We're glad you enjoyed your stay with us and we hope to see you again in the near future! Best wishes, Gemma.

Would recommend this hotel for couples,and families alike. Great food,warm welcome by staff. Nothing was too much trouble,rooms well equipped with Iron,hairdryer,drinks tray etc.free wifi and parking.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review. We're glad you enjoyed your stay and we hope to see you again soon! Best wishes, Gemma.

We chose this hotel as we were visiting friends in the area and for its Best Western connection - Worksop is not a town of natural beauty and is quite run-down. The hotel itself is well kept and decorated, and our "superior" room did not disappoint. The room was large, as was the bathroom which had a separate shower cubicle as well as the bath - and a bidet ! The surprise was the bed - a water bed ! Excellent. The hotel was busy on the day of our visit hosting a wedding, and we were lucky to find a space in the car park to the rear. We chose to eat in the bar/restaurant in the evening, as there were no real alternatives nearby, and that is where we met the least desirable member of staff. The "small & heavy" barmaid on duty was WORLD-CLASS OUTSTANDINGLY RUDE and bad-mannered, and should not be employed in this otherwise very satisfactory hotel. The food was great, and the "tall" waitresses were friendly, unlike the barmaid. I use the descriptions to assist identification. Breakfast buffet was excellent, although the arrangement of the seating in the breakfast area was flawed, and failed to accommodate the families from the previous evening's wedding party. As a result, we were hemmed in at a small table surrounded by itinerant children. Unavoidable I suppose. The breakfast food was first class.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review. We take all of our guests feedback on board, and with that being said please accept my apologies for the service which you received in our bar and grill, and also at breakfast. This is not the standard of service we expect our customers to receive, and I will be looking into why this happened during your visit. We are glad that you found the room to be a positive aspect of your stay and we hope to see you again in the near future. Best wishes, Gemma.

Been to the Lion hotel many times and each time very friendly staff nothing to much trouble parking very good breakfast excellent buffet type so you have as much or little you require love where the Lion is right in town centre could not ask for beter

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us such a positive review. We hope to see you again soon! Best wishes, Gemma.

Pleasant stay, there was a problem with parking no spaces available having to use an unsecured car park isn't good. Not only that because the car park was full people were parking in none parking spaces which was right under our bedroom window on the ground floor. I've stayed here a few times over the years and we always have a good stay my only grumble would be the parking and the standard rooms are very dated unless you pay for suite which are bigger and more modern.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review. Unfortunately, as we are a town centre hotel our car parking is limited however we do have two of them, and the large public car park to the rear of the hotel. We are also in the process of trying to upgrade the remainder of the rooms that have not been refurbished, so all of the standard rooms are more modern and welcoming. We hope to see you again soon! Best wishes, Gemma.

Lovely hotel, great hospitality. We'll worth the money. Room was very comfortable, with a super king size water bed. Oversized bathroom with great facilities. Buffet breakfast which was great. Would highly recommend and will be going back soon.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us such a kind review. We're glad you enjoyed your stay with us and we look forward to seeing you again in the near future. Best wishes, Gemma.

This was a groupon offer Hotel was clean and tidy room was lovely and well equipped We ate at the 114 bar / grill food was amazing We used the hotel as a base to explore surrounding area Throughly enjoyed it

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us such a wonderful review. We hope to see you again in the near future! Best wishes, Gemma.

We use this Hotel because it's dog friendly and it has a central position.which is handy for shopping and visiting the Acorn Theatre.Sheffield is only a 20 minute drive with has lot's of reasonable shopping facilities and leisure venues.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review. We're glad you enjoyed your stay with us. Unfortunately as we are a grade two listed building we are unable to change the interiors design and that is why we have a lot of steps and stairs within the hotel. However one half of the hotel does have lift access, and the ground floor rooms are also accessible via wheelchair. We hope to see you again in the near future! Best wishes, Gemma.

We stayed here for one night in May 2017, great room, good facilities, good food and staff. There was a good breakfast. The room was very clean and the bed really comfortable. The hotel was in a good position on the edge of the town. Everything went smoothly, the staff were all friendly and helpful.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us such a lovely review. We hope to see you again in the near future. Best wishes, Gemma.

For the money - couldn't fault the accommodation. Spacious rooms with huge bathrooms with plenty of towels and toiletries. Buffet breakfast more than adequate with fresh fruit, cereals, yoghurts etc. Plentiful hot choices if required. Only one slight observation - staff should keep an eye on tea/coffee stations and replenish regularly. Reception staff pleasant and helpful but surprised a few of staff had never heard of Clumber Park, a vast National Trust property just a 5 minute drive away ( the reason for our visit). Clean, comfortable and surprisingly quiet. Well situated in central location. Would recommend.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a lovely review. I have passed your comments with regards to replenishing the hot drinks onto the food and beverage team, and we look forward to welcoming you back in the future to the hotel. Best wishes, Gemma.

Arrive at lion hotel at worksop on Saturday morning. 13th of may . Really helpful at reception " room was ready early than expected. Had a amazing dinner in the restaurant " . There was 15 percent discount on all meals and drinks excellent service and value for money. The room was excellent value for money and very clean. Had a great weekend there " staff were really polite and helpful with local Knowledge of were to go to see places of interest.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear guest, Thank you for taking the time to leave us such a wonderful review. We're glad you enjoyed your stay, and we look forward to hopefully seeing you again in the near future. Best wishes, Gemma.

We booked this for a reunion for around 12 people. The reviews were good but we werent sure if we had made the right decision as there was little detail on food and beverage available. The good news is that the hotel was welcoming, had smart and well appointed rooms (very good and modern bathrooms) and overall was an excellent mid-price choice. The bar was great but the food offering a little limited, but what was on offer looked good and was popular. If you want to eat out, we did, there are some very good restaurants within 10 mins walk.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us lovely review. We hope to see you again in the future. Best wishes, Gemma.

This is the third time I have stayed in the hotel, due to having friends close by. As always, the room was clean, comfortable, and extremely good value for money. The staff were friendly, and check in was very quick. Would definitely recommend.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us such a wonderful review. We look forward to seeing you again in the future. Best wishes, Gemma.

Stayed overnight at the hotel and couldn't really fault it. Clean and tidy, friendly staff. Huge bed, Huge bathroom too, impressive. Very quiet and a little clinical in the bar more like a canteen than a hotel lounge. Breakfast was OK but not big on portions, I expected a little more choice or variety.

Gemma G, General Manager at Best Western Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review. We're sorry you did not find the breakfast to be of a decent size, your comments will be passed onto the food and beverage team with regards to the atmosphere also. We hope to see you again in the future. Best wishes, Gemma.

Stayed on a groupon deal which was v good price so based on that I would stay again. Second visit to hotel, room nice and large and very large bathroom. Hotel staff on reception and cleaning were pleasant, had a meal in restaurant two nights which was very nice food well presented and large portions. Staff in restaurant pleasant but quite inexperienced I think as a bit more interaction and chat/humour with customers was missing but overall efficient enough. Breakfast very good buffet style lots of choice. There was a private party on the Saturday night which is fair enough but music was very v v loud and extremely annoying when trying to get to sleep, no one on reception answering so think it was quite inconsiderate on guests... but rest of stay fine. I would recommend this hotel though and will stay again hopefully

I stayed at the Lion for a short time. Not a good experience at all. The rooms are cleaned daily, no problems there, cleaner who came to my rooms was always moaning about her work load., she spent too much time on corridors gossiping to her colleagues. The Receptionists , in my opinion were very intimidating, one girl who as only been in this job a few weeks, was very rude and,abusive, very general behaviour not at all good. Another Receptionist, Hayley seems very immature and is extremely ude, she as a very cold nature, extremely intimidating and as a bullying personality. The third Receptionist is lovely. The Lounge is very scruffy, the settee needs a good clean. TV always as sports on, not fair, as people do like to see a film. I cannot recommend the Lion at all, too many staff,

Visited for a party and was very impressed with the decor and cleanliness of the place great buffet and bar staff and by other family members reports great rooms just wish we stayed over as looks really good

Visited with my daughter served by a barmaid who must have an A* in abruptness food served undercooked sent it back they offered me something else but i refused got my money back the diner on the next table said i wasnt the 1st to send their undercooked food back in the time they had been sat there, i can't comment on this as i didn't witness it. My daughter ate her meal and has suffered ever since. Safe to say it'l be a long time before i go back there. What a shame.

We stayed through groupon and it was a great hotel , clean , polite staff , we upgraded room and had massive comfy bed , sky sports and a large bathroom with bath and freestanding shower .Breakfast was spot on , everything you want , good English breakfast.We ate both nights in bar and grill , and I enjoyed both meals (so did the misses and she's fussy )and the bar is really well priced and there's TVs for footy , so all in all great hotel , nice staff , what more could you want ,x

Great position at the top of the town close to the cinema but no noise from revellers! Private car park a real bonus. Be aware that it needs to be approached from the back as it is in a pedestrian area that the sat nav doesn't like. Breakfast had all the usual items and was sometimes a buffet others waitress service dependant on the number of guests I presume. The room was very clean and the bed comfortable. Staff were always friendly and helpful. There are lots of stately homes and parks in the area which are good to visit without traveling too far. I would definitely stay again if I was in the area.

We stayed the friday and Saturday , we really enjoyed our stay, we arrived quite a bit early but this wasn't a problem,we ate in the restaurant on the friday night,the food was nice but I thought it was a little over priced, there seemed to be more staff then customers and that could feel a little overwhelming. The room was spotless and a decent size our only issues was the bed, it was two singles pushed together and there was about an inch difference in the heights leaving quite an uncomfortable ridge. The breakfast was gorgeous plenty to choose from and all fresh. I would highly recommend this hotel. We got a good deal on groupon so look there first.

Had a Sunday evening meal. Not what I have come to expect from a Best Western restaurant. Jaded furniture in the bar. Loud pop music frim tinny speakers. Bar service for drinks. Menu on large clip board left on table during meal. Fish OK but small portion. Sunday roast very disappointing. Won't be returning.

In terms of the hotel itself, there is nothing I could criticise, it's well kept, clean and friendly staff, lovely rooms and beds. My only issue was the limited number of hotel car parking spaces, approx 20 depending on how people park. There is however a public car park (it's so close to the hotel, I thought it was part of the hotels parking) and it's free from 4pm to 10am. We arrived at 3pm so I had to buy one hours worth of parking @ £0.60p. Next morning I got lucky and I was able to move my car in to one of the hotel spaces before 10am. The only issue is if you have to use the public car park for the six hours it's chargeable i.e. 10am to 4pm (6 hrs), you would have to visit the car park three times as the tickets sold are for one and two hour slots only.

Phillip and I spent a very pleasant night in Worksop with Best Western Lion Hotel. Check in, as I always like to mention was very quick and efficient. Room was well appointed and for the price paid well above what one would expect at that rate. Beds were very comfortable and we both had a restful sleep. Room, as I said, was more than acceptable for the price paid, hence my review of four of five. Thus would have been a five had I not looked on Trip Advisor to see some of the most incredible rooms in the hotel. As there are better rooms and indeed spectacular rooms in this hotel, I have to mark down due to the fact that ALL rooms should be fitted to same standard. I felt slightly second class, despite the fact that price has never been an issue in any booking I have made in the past. Five out of five 'Rutter's' but I am a bit disgruntled about the rooms other guests had that I did not have the opportunity to book.

Located in one of the older parts of Worksop it really was a home from home, very informal and cozy, I really enjoyed my stay there and considering its located right downtown in Worksop the private parking was a joy to behold considering the tiny parking spaces you find in most places. The owner was very welcoming and a pleasure to chat with. The breakfast was arguably the best full English breakfast I've eaten in my life, cooked fresh as you wait and delicious (and I'm not a lover of breakfast but just couldn't pass this up). If your appetite is less ambitious in the morning there's a good selection of continental style fare and fresh fruit. I thought the road noise was going to be a little much and disturb my sleep but considering its located on a main road it seemed like the traffic turns off magically around 10:30 and then starts back up again around 6:30 so lots of time for quality sleep.

Went for a meal with the family for Mother's Day and it was very disappointing. On first arriving we ordered drinks and the pump broke and ended up with a free drink which is a bonus but the pre paid for meal was very disappointing. The starter, a baked brie with small salad was nice for a starter. The main, a beef dinner was warm to cold in places and the meat did taste nice and the flavour was there but it was close to cold. I had a cheese board which was awful. It had been left in a fridge over night. The cheese was dry, rubber and hard. The chutney had been on the plate a while and all the liquid had escaped and soaked most of the crackers. The staff were very apologetic and were attentive to the tables needs. I doubt I'll come again. Possibly the worst best western franchise I've been to.

"Book a table in our newly refurbished 114 Bar & Grill this valentines and treat your loved one." This was the invitation on their website which suggests that the minimum to expect was a Valentines evening, the website goes on to talk about a romantic evening etc. etc. it does not suggest that there is any special menu for the occasion, having attended their previous specialised valentines evening and sampling the excellent food that went with them I booked a table for me and my good lady wife, we were shown to our table and to my horror we were sat in the dining area of the bar and also in what can be described as a goldfish bowl in the front window for all of Worksop to see, now bear in mind that this is valentines night and I have come to treat my loved one, not a candle in sight, not a rose petal to be seen in fact not a single reference to valentines night, I found the atmosphere less romantic than a trip on a double decker bus, on the table behind us were a group of 6 or 8 couples who didn't seem to be celebrating Valentines night , then 3 or 4 other couples at various tables who either were or were not celebrating, we ate to the overtures of premiership football on one or two TV sets in the general bar area and the sound of a busy public house atmosphere, certainly not in my opinion a place to treat your loved one on Valentines night, the food was for me vary average my steak although tasty was somewhat chewy to say the least and had I not been so hungry after a long day at work I would have returned it to the kitchen, my wife went for the sea bass which she assured me was very nice and from what I could see looked more like a Childs' portion even by Nuevo cuisine or taster menu standards, I did mention to the staff when asked if everything was alright , in fact I mentioned it to 3 members of staff who all at different points asked if all was well I found this strange as if something is below par I would have thought that all staff members would be aware at the first point of being informed, I didn't find the evening was expensive as together with starters mains a drink for the wife and a bottle of wine for myself and all for less than £50, then I asked for the bill and in traditional pub food chains I was invited to the bar to pay for my meal which in and establishment such as the Lion I found very bizarre, not the best Valentines experience and sadly it will be my last visit to the Lion, this was Valentines night, it more resembled a meal at the local pub, could have been any night of the year you would not have guessed, I would have paid double the bill had it been an intimate meal for two in an intimate location, I do believe that the other restaurant used to be called 108 where we were on the last occasion we were there, and where the experience on that occasion was second to none, someone needs to have a hard look at this, sorry but I was disappointed

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Customer, Thank you for your review, apologies the meal setting was not what you were expecting. As you may have noticed, we have recently just undergone a huge refurbishment in the 114 Bar and Grill and advertised the Valentines meal in there, not in the restaurant as we have done in previous years. Best wishes, Gemma

This is a Lovely hotel in an excellent location - close to all amenities. We found the Staff to be extremely pleasant and courteous & received a wonderful welcome and superb service during our stay. I would highly recommend this hotel.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for taking your time to leave us such a lovely review. Hope to see you again soon. Best wishes, Gemma

Hotel undergoing some refurbishment, bathroom quite modern, bedroom decor a bit dated, clean though. Hallways need new flooring. Friendly enough staff. Floor in bar area very slippery. Hotel decorated well for Christmas.

The hotel is lovely and clean.The staff were all really friendly, helpful and nice. Breakfast was lovely. We were upgrade for free as it was my birthday. There not a lot to do in Worksop itself at night. We only went for a charity event.

The rooms are spacious and well equipped .staff very friendly easy check in. Maybe the breakfast could be put in the dining room then you wouldn't feel like you doing a sponsored walk to get the food then back to dining room to eat it. Alot of steps in this hotel even though there is a lift. Thank you for a lovely visit. Will visit again

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for your lovely review, glad you enjoyed you stay with us! Hope to see you again. Best wishes, Gemma

Stopped for one night and was pleasantly surprised, the size, cleanliness and comfort was exceptional, the Ensuite Bathroom was bigger than the one we have at home, all the little extras included with the room where fantastic, of which many have been done away with at budget hotels charging more than this one. The bed was very comfortable, and the room layout was great. There is a restaurant on site the food was very good and plenty of choice for breakfast only criticism would be not a lot of choice on evening menu.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for taking your time to leave us a lovely review. Hope to see you again. Best wishes, Gemma

Arrived for a one night stay on a Saturday after an initial mess up on the room required the receptionist sorted us out.The room was an executive room well furnished but too warm,we had to turn the radiators off and open the windows at night. The service in the bar was a bit slow due to not enough staff on duty,but polite,did not do breakfast all in all a nice stay.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for taking your time to leave us a review. Hope to see you again. Best wishes, Gemma

We traveled to worksop form Kent for our wifes birthday and our Anniversary I booked 4 rooms and a suite for us we got given a executive so a downgrade and was offered £7 was not happy and explained to duty manager and staff but all they said was there got the info from the BW site (that is incorrect as it was changed from a suite to exec on the thursday by the hotel (would have been better to tell the truth) Also booked s meal in the Restaurant for 7 on the tues before when we got there was told that the restaurant was not open and we would have a meal in the Bar/grill. All said the quality of the food was excellent, rooms that we had where nice (but not the suite was booked ) Reception staff need to be more helpful and maybe tell the truth.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Firstly i would like to apologise again for your upset stay. The restaurant is no longer open within the hotel, as the 114 Bar and Grill restaurant has been refurbished. I am aware a member of management has dealt with this and i hope you are happy with the resolution. Hope to see you again. Best wishes, Gemma

We stayed two nights on a Groupon deal so it was good value with a free bottle of prosecco on arrival. The hotel has been refurbished in some areas so there are new carpets here and there. We stayed in room 203 ( an executive upgrade) , the bathroom fan was very noisy & needs replacing, The reception were friendly & efficient and booked us in quickly, the room is above the bar/restaurant area so suffers from noise at times. The door lock was very sticky and took several attempts to open the door. The carpet in our room was very tired and needs replacing, Some of the staff lacked direction and perhaps need further training and /or supervision. There are lots of steps and various levels so may not be suitable for people of limited mobility.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for taking your time to leave us a review. Hope to see you again. Best wishes, Gemma

Stayed here for 2 nights to explore the area and further afield. We had a comfortable stay, helpful staff, good breakfast and free parking. The bar & restaurant area are pleasant, well maintained and comfortable. Very reasonable rates. This is the second time I've stayed at this Hotel.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for your lovely review, glad you enjoyed you stay with us! Hope to see you again. Best wishes, Gemma

Great stay - we arrived Friday after work and check in was swift despite it being busy. Upon sitting on the bed we found it had a leg missing and a broken caster - nipped down stairs and was dealt with (very efficiently and effectively by the manager) she swapped us to a nearby room without quibble. Rhys the man on the desk during the night was very helpful too. Breakfast was good, table service Saturday morning and Buffett service Sunday morning. It was very noisy Saturday night as a wedding was taking place but that's to be expected. We will be back.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for your lovely review. Hope to see you again. Best wishes, Gemma

On arrival, booking in was fast and friendly. Room was large with a king sized bed and even with the addition of a sofa bed as we requested. Bathroom was very spacious with a corner shower unit, good sized bath, very impressive.Plenty towels, very white and fluffy.

Very extremely efficient check in and check out. Room was fine. Parking seemed ok for the hotel. I was not interested in a big meal, so in a few minutes walked over to a nearby Wetherspoons where I had one of their dishes with a beer. Very good value. Room was comfortable. Breakfast very nice.

Been coming n years and every week the food is getting worse Three time for a bacon sandwich to come out right the excuse was its a new chef I'm sorry but anyone could make a bacon sandwich so haven't been in for a few week came in today and same again beans on toast for baby toast cold had to ask for butter and spoon two bacon sandwiches sent back once again how hard is it to do a well done bacon and all the good staff are leaving to

I was a bit unsure of the hotel, but when I arrived it had a quaint entrance. I got to the room and it was renovated and was very nice. Modern bathroom and the rom had old time charm. would stay there again.

Very spacious and well equipped room with an excellent bathroom Some noise issues with being town centre based but nothing significant. Standard of food and level of service both good. A good base for exploring the surrounding area (Creswell Crags in particular well worth a visit). Likely to return.

Leaving this review as recently i left a bad review for the best western in derby and this hotel is such the complete opposite, its only fair. The hotel is right in the center of worksop so near shops etc, it looks like an old coach inn so has a old worldy feel but with a modern features. Our room was huge, modern and clean with a bathroom that could grace any more up market hotel. Staff were helful and organised and the food was fantastic and really cheap. I would certainly stay here again, well done the lion hotel, you are putting other best westerns to shame

Lovely peaceful weekend away with plenty to do in the area and of course visit to Sherwood Forest x hotel was lovely and rooms were spacious x we had dinner both nights and food was to an excellent standard x

Wel what can I say this is our 6 th visit to the lion and again how superb it is it was our wedding anniversary last week and wow how the manager Gemma has treated us absolutely fantastic stay here till Monday and will definately be back again very soon lovely staff fantastic food what more can you say please everybody come to the lion it is the vest place ever

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for your review! Hope to see you again soon. Best wishes, Gemma

The hotel car park is not that easy to find. The post code directs the driver to the front of the hotel which can only be accessed on foot. The ample car park is at the rear. The hotel is on many levels so there are a large number of steps and stairways. The accommodation is good and the staff extremely competent and very helpful. The foot is adequate.

We received a friendly welcome at Reception. Our room was large and very comfortable - a little too warm but adjustable heating, windows that opened, and a thoughtful fan sorted that out. Good bathroom with lovely separate shower. We ate in the restaurant and thoroughly enjoyed the evening meal - the restaurant staff were attentive and friendly. The breakfast was excellent with the usual choice of cereals, toast, and full English. If in the area again, we would stay here.

Have used this hotel many times in the past. Good price for a town centre hotel. Very well appointed rooms in good order. Sky sports in the rooms is a bonus. Staff are friendly and efficient. Bar area clean and tidy. Car parking is free over night until 9am. Bit difficult to find rooms at first.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Andy, Thank you for your feedback, I'm glad you enjoyed it! Hope to see you again soon. Best wishes, Gemma

I stay here due to work commitments. The rooms are nice for the money and the staff are attentive and friendly. I find the hotel to be very good given the town doesn't have a vast array of options for corporate travellers. I will stay again.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Brendan, Thank you for your kind review, hope to see you again soon! Best wishes, Gemma

We got a deal on living social for b&b,and had decided to have a evening meal on asking was told restaurant was closed only meals in the bar and this was a Friday night.breakfast was also not served in restaurant but in the bar, it was self service which was fine but you had to go into another room to get it.when I asked why it was in the bar I was told they were busy,but on the Sunday morning we notice people waiting for a table &they eventually opened the restaurant I don't understand why the couldn't just put the self service breakfast in the restaurant busy or not busy not everyone wants to eat in a bar!!!bedroom was newly refurbished,but some high dusting wouldn't have gone amiss look at the light fittings.bathroom good with bath &shower cubicle with nice toiletries.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Janet, Thank you for your review, I'm afraid when we have a large amount of people for breakfast, we have to sit in both eating areas, it just depends on when you come downstairs to where you'll be sat. The bar and the restaurant both serve the same meals, but when we don't have many people eating, we will just sit in one area. I'm sorry you didn't like this way of doing it, but it's just due to the layout of the hotel. Hope to see you again soon. Best wishes, Gemma

We booked the lion hotel for a christening of our son. We couldnt fault the service we recieved from the staff here. Nothing was too much trouble and the buffet that they put on was brilliant with many of our guests commenting. The function room was spacious with ample parking. Would definately recommend!

We stayed here for the bank holiday weekend. The room was really spacious, the food was amazing. Amazing stay. Went with our 1 year old son who really enjoyed the space. i would definaetly visit again. great value for money, gorgeous rooms.

We regularly stay at this lovely hotel positioned in area on the main street with shops bars etc on your doorstep. Free car parking is available on a first come first served basis we have always managed to get free car parking. The rooms are very comfortable with excellent amenities free WiFi is an added bonus.

A great overnight stay. The furnishings in the suite we had were outdated but the overall room was clean. Some rooms seem to have been refurbished to a more modern style. The only downside to staying in this hotel is that if there is a wedding party taking place it goes on until after midnight and the noise can be heard in many of the rooms!

Charming traditional hotel with spacious very comfortable room. Excellent breakfast with smoked haddock and poached eggs. Good centre for historic Welbeck Abbey, Mr. Straw's House (NT), and Worksop Priory.

Beautiful place for a wedding reception, rooms are being redecorated, we got an old one which was ok, clean but our friends stayed in a refurbished one and that was beautiful. Drinks reasonable price, breakfast delicious and was included and served in our friends room which was a great service

Lovely hotel, staff very welcoming and pleasant throughout our stay. Room excellent, clean and comfortable. Nothing was too much trouble. We ate in the restaurant and the food was excellent along with the service. Breakfast was superb and lovely to eat in such a relaxed and comfortable restaurant. Would highly recommend this hotel.

I am a business traveler, I like my sleep and I like my WiFi. You can either have a 'ziplock' bed with a huge ridge down the middle making sleep impossible and WiFi, or a normal bed (no ridge) and no Wifi because apparently normal beds are only in family rooms and the Wifi doesn't extend that far.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review. Some of our beds do zip together, however we have plenty of beds which don't. If you book again, please contact us on [email protected] and we can make sure that you're in a room that doesn't have one. Best wishes, Gemma

Great place to stay - either as a base for out and about or generally for a central break away. Lots to do in the area. Staff are attentive and do their best to make your stay enjoyable. We've been here a few times and never disappointed, prices very reasonable and rooms are very comfortable! Will stay again!

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for your lovely review! We hope to see you again soon. Thanks, Gemma

Only went for a change ov scenery, lots ov places to go, not very big shopping area, hotel was clean, modern, food was gud, breakfast brilliant, and staff pleasant and very helpful, there was a wedding when we we r there and it was great

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Wendy, Thank you for your review, especially for your compliments about the staff. Best wishes, Gemma

It is always a pleasure to stay at the Lion Hotel, the rooms are spacious clean and comfortable and nicely equipped with wifi, tv , tea coffee and even biscuits. The bathroom facilities are clean roomy and come with everything you would need.

Stayed at the Lion Hotel overnight after attending a wedding reception held there. Very welcoming, reception staff very friendly. Well decorated throughout. We had an executive room on the 2nd floor although it was a short flight of stairs to the 1st. We were offered a room on the 1st floor and the one on the 2nd floor. The 1st floor one was smaller than the 2nd floor one but very prettily decorated. My son and his partner had this room as the other one we were offered was much bigger, huge bathroom and very spacious bedroom with the added bonus of a water bed - totally unexpected. We had an excellent night's sleep. Breakfast was included and it was a self service buffet breakfast. Plenty of choice and very tasty. Would definitely recommend this hotel.

This is a good hotel for Worksop but tends to have a lot of unruly children at weekends whose parents are attending wedding functions. The restaurant has a good menu and the staff are very pleasant. Service can be slow when they are busy. Nevertheless I like staying there.

Had a wonderful stay at this hotel,stayed in the executive suite which was fabulous and opulent.We also had a meal during our stay and the food was excellent.Staff were very helpful and accommodating throughout our stay.Excellent!

Since our last visit the rooms appear to have been refurbished. Our room (208) was extremely well fitted, and the bathroom was first class. One of the most well thought out showers I have com across - right down to a full depth shelf behind the shower for shampoos etc which was lit so that everything can be easily found. The shower heads themselves (body shower and rain shower) were fully adjustable. This i alone made the stay a delight. The room itself was well furnished and equipped, with a large comfortable bed. Parking is good and on-site. There is also a large car park immediately behind the hotel (accessible from the rear). The staff in the hotel and bar were helpful and friendly. The restaurant food was adequate but of a lower standard than the hotel itself - hence four stars and not five. Although there was nothing to complain about, it need not exceed expectations in the way the accommodation did.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for your review, I'm glad you enjoyed your stay. We have been gradually refurbishing the hotel for a while now, and 208 is a lovely room! Best wishes, Gemma

When I pay for spending the night in a hotel, I mainly pay for the use of the bathroom. If necessary, I could also sleep in my car, eat in my car or in any restaurant, work on my laptop in my car or just outside, on a public bench. But I could never have a shower in my car ! That's why I prefer to spend the night in a hotel when I am travelling : in order to have a fresh shower in the morning and to start the day as a clean and well smelling person. That is why I am so disappointed in this hotel, that gave me a room where the shower was out of order ... and they knew it ! Worst Western hotels : shame on you ! When I mentioned the problem at the reception when checking out, I was told I should have complained about it earlier. When ? At the moment when I was about to take a shower ? Get dressed at 7 a.m. and go to the reception to ask for ... for what ? For a technician ... for another room ... a bucket of water ? Ridiculous. The hotel has to make sure all showers are functioning and if not, they at least have to inform the guest AND give a reasonable discount or just give the guest another room. By the way, my room was relatively clean, but could hardly be aerated. BAD HOTEL !

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, I'm very sorry that you were disappointed with your stay. I'm afraid we weren't aware of the shower being broken until you informed us as you were leaving the hotel. We were not fully booked that night and would not have used the room if we were aware there was a problem with the shower. If you had called down when you had become aware there was a problem with the shower, we would have happily given you a key to another room. If you wish to discuss it further, please contact me on 01909 477925. Best wishes, Gemma

We were visiting family in Worksop and they recommended that we stay at The Lion. I booked using booking.com who cancelled my booking because the credit card had expired. Fortunately the staff confirmed that my booking was still in the system - thank you. The receptionist Hayley, was warm and welcoming. We arrived early but she kindly checked and our room was ready. The room was large, clean and minimalist - perfect. It had everything we required and the bathroom ( shower) was one of the best we've experienced in the UK. The room was hot so we slept with the windows open - big mistake, the early morning traffic noise was horrendous. I'd recommend a room at the back of the hotel. Our negative - (I'm sorry to have one) was the total lack of customer service we experienced in the breakfast room! We arrived at 0900 ( having been told service ended at 0930). There was no milk, or Orange juice. We wanted cereal and had to ask for spoons with which to eat it. We had to ask for toast. We were never offered cooked breakfast and I had to seek out the waitress from the kitchen to ask for some tea. It totally ruined the overhaul impression which we had formed. All staff to that point, had been exceptionally friendly and helpful - she was neither and let you down.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Rosie, Thank you for your comments, and I will pass along your compliments to Hayley! I'm terribly sorry that you were dissatisfied with breakfast, but it is 6.30 til 9.00 on weekdays. If you want to discuss this further, please contact me directly at the hotel. Best wishes, Gemma

Arrived at 7 with 8 guests. We had a small lounge area to ourselves. We chose from the menu and stayed in the lounge drinking cocktails, beers & Cider till our food was ready. The drinks were fairly priced, not expensive. Like other places. The food was excellent! The staff were friendly and helpful.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Gordon, I may be a little late, but Happy Birthday! Thank you for choosing to spend your birthday with us, I'm glad you enjoyed yourself. Many happy returns, Gemma

As a single traveller, I was pleasantly surprised to have a double room for a reasonable price. Excellent room - clean and with all the facilities you need for a one night stay. My one (very small) complaint would be that the walls seem to be very thin and I heard revellers bouncing off the walls coming back from their wedding celebrations. If I was back in Worksop I would not hesitate to stay there again.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Barbara, Thank you for your review, hope to see you again soon! Best wishes, Gemma

Well second stay at the Lion,not disappointed. A good size room and that important bath. Breakfast self service is ok, the beer and drinks are good value. The Lion excels with its evening meals.v very good value,excellent quality and varied choice. panna cotta starter delicious. So good returned second night and had the Sunday lunch . The staff,are young, keen and engaged. I can't wait to return.

Arrived for an over night stay at the weekend,checked In at 3pm,the room was adequate and the bed was comfy and the shower was ok. I ordered food at the bar and the staff were excellent and the food was excellent ,we did not have breakfast as we are not into buffets,so we walked down the road to a Weatherspoons pub. The only major gripe was that if there is a wedding on it can get very busy at the bar,more staff please!!. Now the bad comment while we were drinking in the bar and also the back bar two scruffy men both obviously drunk or on drugs were served drinks by the bar staff and then sat down drinking and mumbling ,they smelt horrible. Later I asked a member of the bar staff why these men were not refused service he just said that we had to serve them because they had money on them,REALLY!!!. I left a comment when I checked out but have since received no comments back,in future I may think twice before I go back if this is a regular occurrence . Mr D Neil

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Mr Neil, Thank you for your comments, I'm glad you enjoyed the hotel and our facilities. I've passed your compliments about the food along to the kitchen. I'm sorry that other guests in the bar disturbed you, but we cannot and would not refuse a paying guest based on their appearance. I sincerely hope that this incident has not put you off returning to us in the future, we hope to see you again soon. Best wishes, Gemma

We booked rooms here by chance and what a pleasant surprise! The food smelled delicious upon entering and the front desk staff was very nice and accommodating. The bed in our room was a water bed, which I had never experienced and wow! What a comfortable bed! The other two rooms we booked were very well appointed and nicely renovated. I would definitely recommend this hotel to anyone near the area!

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for your review, the room with the waterbed is called Rufford, make sure you ask for it when you come back next time! Thanks, Gemma

Very good 2 nights- quiet room all staff very young but helpful breakfast was good good weekend package would visit again ,Not too busy no function going on so was quiet. If not very mobile tricky staircase ask for downstairs room

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Marleen, Thank you for your feedback, hope to see you again soon. Best wishes, Gemma

The rooms here are really good and clean but the room we just stayed in had a big bathroom with a bidet, wonderful. The staff are very friendly and always happy to help. We only had breakfast here this time and it was buffet and they don't do fried eggs only scrambled but it was good. No doubt we will be back.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Eunice, Thank you for your lovely feedback, especially your comments about the staff - I will let them know. When we have buffet breakfast we don't put fried eggs out, as they don't do well under the buffet lights. However, fried and poached eggs are available to order. Thanks, Gemma

Came for lunch here and found it to be just ok but I won't rush back. We had a pulled pork burger and steak baguette both very reasonable for 6.50 with chips and salad. However, most of the food seemed to be pre prepared and chips just those frozen ones you throw in the fryer. The salad looked like it had seen better days and had a weird white substance on which I assume to be dressing that was put on hours ago and gone all Claggy. The contents of the burger tasted nice but again it all seemed like pre cooked ready meal stuff. The steak in the burger was tender and tasty. For dessert we shared a chocolate brownie with banoffee ice cream. To my complete surprise the brownie was overcooked and very dry. You needed the ice cream to make it moist. I think this is shameful that a chef is willing to serve this, especially for 3.95! The Diet Coke we also had was a bit strange tasting but welcome after that brownie!!

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear guest, Thank you for your feedback, I have passed your comments on to the kitchen to be addressed. However let me assure you that our food is prepared freshly on site, if you would like to discuss this further, then please contact me on 01909 477925. Best wishes, Gemma

The hotel is lovely, absolutely fantastic staff and service. The receptionist was very smiley when we checked in and helped with all our queries! food was good homecooked food which has a good selection and reasonable pricing! I will be staying again! Very happy customer!

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Ilona, Thank you for your lovely review, hope to see you again soon! Best wishes, Gemma

The hotel staff were all friendly, efficient and knowledgeable. The rooms were of a good standard, well furnished, clean and serviced daily. The hotel whilst older was well presented. The hotel if approached from Bridge Street does not look so appealing as the rear entrance. The restaurant serves a good range of food and it is pleasing that a wide range of British food is on offer. Breakfast is buffet style, with a good selection.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Phillip, Thank you for your feedback, hope to see you again soon. Thank you, Gemma

Stayed in June for two nights, checked in to discover we'd been given the Rufford suite, very nice. The Lion really is a nice place to stay, the staff are all pleasant, and helpful, the room was ace, nice size,with a wonderful water bed. Breakfast was spot on once again, really can't fault the hotel, or staff we met. Highlly recommended. There's a market right outside the front doors on Friday and Saturday, some nice little shops, and half a dozen good pubs. We visit at least once a year for a chill out weekend, love it.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Stephen, Thank you for your review. Make sure you let us know how much you love Rufford when you come to stay with us again, we'll see if we can get you back in the room again! Best wishes, Gemma

Stayed here a number of times with work. Good location, good food, great rooms, helpful staff, free parking and free wifi what more could you ask for an overnight business stay in the heart of Worksop. Access to town , pubs and local cinema just outside font door giving you the freedom to choose what hyoid want to do in the evening.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Mark, Thank you for your feedback, we are in a great location for the town centre, just on the quieter side of town. Hope to see you again soon! Best wishes, Gemma

Arrived and easily found the car park at the rear. Realised we had forgotten our voucher through which we had booked, but any concerns were blown away by the receptionist. A delightful welcome and room 206 allocated to us. A flight of stairs took us from the reception area to the room corridor and we were delighted by the room. A large sitting area is closest to the door, then a king sized bed with window beyond. No view and a little disappointingly no fridge. However the bathroom is a delight with both bath and walk-in shower, all beautifully tiled and spotlessly clean. Plenty of room to store luggage and clothes. The breakfast provision was good. The main course is cooked to order and it consequently is a much hotter experience than we get in buffet-type breakfasts. Though I have to admit we both felt the full English and the fish option were slightly over-cooked. I must admit that our experience far out-classed our expectation, and we would hope to stay again if we are in the area. We thoroughly and strongly recommend this hotel.

The Lion Hotel Worksop. The staff are friendly and polite.The food and service are excellent. Rooms are clean and comfortable. We had a very enjoyable stay. THANK YOU we will definitely come back again.

Location is ideal if you fancy a walk around the town. Wednesday market day and it's right outside the hotels front door. The hotel its self is to a high standard with helpful staff , I try to stay here when in the area but it's so good it's booked up most of the time so would recommend booking in advance. Room 304 to the front of the hotel large with bath and shower.

This room was dated which was a disappointment considering the look of the bar an hotel. But the staff was friendly and attentive . Helped us with any queries with had . Although the breakfast was nice abit pricy tho. We had our own bar tender and he was called Matt he was very attentive and made us all feel welcome the young lads was happy with him as they thought he looked like Jamie vardy so they was impressed with that he was also very polite to them and had a laugh with them

The location and decor are both very good. The food in the grill restaurant was very good too. Breakfast was good on both days that we stayed. However, we had an issue with the WC not working correctly and that caused a saga that hopefully now after corresponding with senior management has now been resolved for future guests.

Room and Bed were comfortable enough but there were a couple of problems with the plumbing. plugs which didn't want to let the water go and one of the lights wasn't working. The TV remote only worked reluctantly.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear David, Thank you for your feedback, we do appreciate the time that guests take to let us know how their stay was. We do have spare light bulbs and TV remotes, and have maintenance on call. Please let reception know in future if you have any problems and we can have them sorted out as soon as possible. Best wishes, Gemma

We were very pleased with our weekend stay. Just one point that needs to improve and that is the service in the 114 restaurant. This is a shame as the food was good. Our room was on the second floor and was very quiet. However there was no lift.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for your kind review, and I will take on board your feedback about the bar service and pass it to the manager. We do have a lift, but due to the structure of the building, you can only reach about half the rooms with lift access, we do also have rooms available on the ground floor. If you book again and need lift or ground floor access, please let me know. Best wishes, Gemma

Stayed 1 night at the Red Lion on 1st July on a groupon deal checking in staff were helpful and friendly as were all the staff we came into contact with.The room we were in (209)was great, very spacious and spotlessly clean and so was the bathroom with walk in shower and bath.The hotel is ideally situated close to both the 6screen cinema and shops and market we ate in the hotel's 114 bar and grill (already reviewed) breakfast was brilliant and everything was freshly cooked to order. Will certainly use this hotel again and highly recommend.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Roy, Thank you for your lovely review, and I'm glad you enjoyed the local area. Hope to see you again soon. Best wishes, Gemma

Attending a nearby weekend function, and not wishing to meet the inflated charges for on site accommodation my wife and I selected The Lion as our base. As it turned out a wise choice with almost everything exceeding our expectations. The "executive" room was a delight. Spotlessly clean, modern, and very well equipped - air conditioned, usual tea making and ironing equipment and in room WiFi (free). The bathroom was superb - not much smaller than our lounge at home and with both a 7' bath and a separate shower enclosure! The only downsides were due to the Lion being a town centre facility - the results being a severe lack of car parking (a little inconvenient for a blue badge holder). The reception staff were superb however and fitted us in when required. The bar and grill style restaurant was a great surprise - expecting the usual bought in and heated fare we were served quite the opposite. A steak and mushroom pie, fully double the expected size with an astonishing amount of meat within. It turned out the food was made fresh on site by somebody who knew what they were doing! Even "our" waiter was able to discuss the finer points of pastry (with my wife I might add) Pub grub setting - best restaurant food!. One further point of note - on returning fairly late on Saturday night we were treated to an unintended free cabaret (again a consequence of being a bit of a night spot) we found the garden area of the Lion infested with groups go screeching "young ladies" well loaded with copious quantities of "falling down water". I mention this with amusement and NOT as a complaint. Peace reigned inside.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Mac, I'm so glad you had a good time here, we are putting a lot of work into the bar at the moment, it even has it's own TripAdvisor page now! See 114 Bar & Grill. If you book again, please drop us an email, and we'll see if we can get you back in the same room. Best Wishes, Gemma

Clean hotel some rooms require updating all need air con as standard. Breakfast a little disappointing not much hot choice staff were helpful as we left an item in our room after check out and they saved it for us to collect later

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Rachel, Thank you for your feedback. We are actually currently renovating the hotel, and all the newly refurbished exec rooms and suites will have air con and over half have already been done. Unfortunately, we can't do all the rooms at once and have to take it quite slowly. If you in a standard double, fans are available if you need one, just contact reception. Gemma

Visiting Worksop was a trip down memory lane and gave us the opportunity to meet long-standing friends. Staying at The Lion was the ideal base - so much so that we hope to visit again in 2017. The whole thing worked perfectly.

Would recommend this hotel. Good location for visiting sherwood forest and climber park.. Also walking distance to shops. Friendly helpful staff. Good breakfast. Nice meal in the restaurant. Room was fine.

Great location. Dog friendly hotel which actually is dog friendly good facilities to have meals whilst having the dog with you unlike many advertised dog friendly hotels. Helpfull staff and I repeat GREAT LOCATION.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Mark, Thank you for your review, it's great to hear that your and your dog enjoyed yourselves. Can't forget that dogs are part of the family too! Best wishes, Gemma

A great weekend staff were helpful and courteous. The breakfast and service were second to none. The room was nice and comfortable. The hotel is in the city centre were there are a number of good real ale pubs which we like. There is also lovely walks or runs in our case down the canal or through the local park.

From the minute we arrived the staff were very friendly and helpful, nothing was too much trouble. The room was quite large and very comfortable. The restaurant was very reasonably priced and the food was great. We will definitely stay at the Lion Hotel the next time we visit Worksop

Me and my husband have visited this hotel on several occasions and can honestly say the food, service and prices are excellent. The function room is beautiful and the rooms are clean with lovely comfy beds, service is magnificent, nothing is ever too much to ask for and the staff are very friendly and polite. Best in the area!

been to lion a few times sometimes just for a meal and sometimes we have stayed here very good value for money rooms very comfortable and clean.The food is brill all fresh and plenty of it and the staff are very helpful so if you are looking for a place to have a meal in worksop go here or if you want to stay over night cant fault it thanks

Our fourth visit on a Groupon voucher. We upgraded to be in room 208 which we had been in previously and we love it. A bit disappointed not to have dressing gowns available this time though. Room is lovely however very spacious and an excellent bathroom. We had a meal at the hotel like we usually do but was disappointed not to get 20% off as we had done previously. There were quite a few flies in the restaurant due to a door being open and we had to ask for it to be closed. Restaurant was very quiet for a weekend evening. Me and my husband had the steak and mushroom pie which was nice however we found the pastry a bit hard on the bottom. Breakfast was very nice no complaints. Overall still a nice hotel to stay.

Me my husband and 3 children went into the Lion hotel tonight for a meal. My children had kids meals which were a good size for the price paid, I had the steak and mushroom pie which was amazing and chocolate brownie with banoffee ice cream. All the staff are professional and the menu has a good variety at good prices. Can't wait to eat here again soon

Our son has moved with the family to Worksop so we looked for a hotel less than 3 miles from his house, We were surprised that it was town centre but quiet !. The room was good, the location excellent, parking easy and most of all, all the staff were helpful and smiling and welcoming. we had breakfast which was OK., could have been slightly better with a greater range of food. All in all great and we shall go again when we next visit, which we shall do regularly !

Stayed here in March. 6 couples for a relaxing weekend away. The Lion was spotlessly clean and the food was 10/10. The rooms were immaculate very clean and spacious. Set in a lovely location easy access to a wonderful continental market and a great shopping centre. Cannot fault it one bit. Will definitely return to this superb hotel and surroundings.

My sister and I stayed for two nights room 313, we had concerts on the Friday and Saturday nights. The room was perfect, if not a little warm, the staff were very friendly and courteous. We ate in the hotel on the first night, the food was lovely and very reasonably priced, drinks weren't overpriced either as you find in most hotels. A taxi would cost you about £20 each way to the Sherwood Forest venue if you don't want to drive. There was two functions going on on the Saturday night and we weren't disturbed at all, which was very impressive. You can do a lot worse than staying here, we enjoyed it so much, we're planning another trip just so we can stay again

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Tanya, Many thanks for your lovely review, we do really appreciate the time people take to feedback on the hotel and the bar. Gemma

We were very disapoinited with the breakfast on our last stay, the eggs were scambled and like rubber, (No fried eggs offered) The machine for making toast either did not toast the bread at all or it came out lke charcoal.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Pauline, The night you stayed with us we served a buffet breakfast, and so we do not put fried eggs out, as they will easily overcook under the buffet lights. We do have a sign up asking guests to order fried and poached eggs from a member of staff, I have asked the staff to ensure that this is placed prominently in future. If you do struggle with the toaster in future, please ask a member of staff. I know you have stayed with us before, and I hope you will come back to us soon. Best wishes, Gemma

Staying two nights with my club to fish nearby Hallcorft and Hayton Lakes. Nice well appointed room, first class food and friendly staff. Only downside is shortage of parking but the large public car park at the rear of hotel is free from 4pm

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear George, Thank you for your lovely review, I'm glad you enjoyed your time here. Hope to see you again soon! Best wishes, Gemma

I stayed here (room 309) with my wife and daughter in June. I used to live in Worksop so I know that this is probably the best hotel locally. Generally the hotel was nice and the people helpful however the room was the hottest I have ever stayed in with no way of cooling it down other than opening the windows - not much help in June. The other problem with this is that the rooms overlook the entrance or exit to the hotel and their are guests (and staff) outside smoking literally ALL NIGHT. You would think that they would have put some signs up or fitted some air conditioning to solve this problem so my wife, daughter and I had about 3 hours broken sleep. They were apologetic when we checked out but it was with an almost 'yep we know attitude'.....not much more than that. ......not sure where to stay next time.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review regarding your recent stay with us. I am sorry to hear that you felt the heat in the hotel was uncomfortable, we are actually working on this and all of our newly refurbished executive rooms do have air condition. For the rooms that don's have air conditioning we do have fans which we can put into the room to make your stay more comfortable. We do have two smoking areas, one outside the front of the hotel and one to the rear. I can also assure you that non of our staff would have been outside smoking as this is against our policy whilst the staff are on shift. Again I do apologise about this however since the hotel itself is non smoking outside is the only area permitted. We do hope to see you again Best wishes

Visited Lion Hotel on Wednesday 15th June for our wedding Meal. The meal was excellent with loads of choice and fantastic food. The staff were brilliant warm friendly and welcoming. A lovely day and I would definitely recommend the Lion 10 out of 10 Thank you

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Michael, Thank you so much for your lovely comments, and I'm glad you enjoyed your wedding meal. I will pass your compliments onto the staff. Best wishes, Gemma

Daughters wedding reception, great day made better by attentive staff (especially Gary). The food was good and brought out to over fifty guest in quick fashion so nobody was waiting & the waiters / waitresses knew your order (good job really as most had forgotten what they had ordered). Evening buffet and bar was up to the same standard with very reasonable bar prices. Our room & bathroom (Manvers) was clean and better than expected. Would stay again without doubt if not for the fact we live only six miles away but stayed over so we could enjoy the night and have a drink. Well done at the Lion and thank you for a great day.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you ever so much for your feedback! I am ever so pleased you enjoyed your Daughters wedding with us, I will pass on your lovely comments onto the staff. Hope to see you again! Best Wishes

We have been here a few times now as a Groupon deal, but have always upgraded to an executive room as they are generous in space, have large comfy beds and a large bathroom that has a separate shower cubicle. Staff are always friendly and helpful, good food that's not overpriced and a good buffet breakfast. Well worth a visit!

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for your visit & for taking the time to leave us a review! I am so pleased that you did enjoy your stay with us & I will pass your lovely comments onto all the staff. Hope to see you again soon Best Wishes

Staff all friendly and helpful. Air conditioning in the room I booked was not available which made sleeping conditions a little uncomfortable. I booked on line including dinner, bed and breakfast. Only one off the staff knew how much the meal allowance was and they tried to charge me £17 extra for the room when I checked out. This was sorted out satisfactorily.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review! I am glad you enjoyed your stay. Air conditioning is only currently available in some of our executive rooms & executive suites, we are however working hard to bring this to all rooms! I am sorry about the mix up with your bill but I am glad to hear it all got sorted out for you. We look forward to seeing you again! Best Wishes

Stopped here end of may, room was clean and everthing worked as it should.Took the dog and was allowed to eat in the lounge with the dog which was great, food not too expensive as was the drinks.staff were friendly and a special mention for Luke who was very helpful, breakfast was buffet style nice, and plenty of it.Location right on the main st which was pedestrianized so a walk through the market on Saturday down to the canal which runs through through town .very pleasent say :)

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for your visit & for taking the time to leave us a review! I am so pleased that you did enjoy your stay with us & I will pass your lovely comments onto all the staff. Hope to see you again! Best Wishes

Lovely hotel in the centre of worksop, we were in a large executive room, lovely comfy king size bed and large bathroom with super separate shower, we ate in the bar/restaurant could not fault the evening meal quality and presentation was perfect, staff all pleasant and helpful,the only thing we were not impressed with the old benches at back of the hotel which was a lovely sun trap, a couple of table and chairs would be ideal, having told the manager our concerns he agreed and i am sure he will make the change, if we are in the area again would definitely stay at the Lion Hotel.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you ever so much for taking the time to leave us a review! I am so pleased that you enjoyed your stay! The duty manager which you spoken to has indeed passed your concerns on in regards to the benches & I can assure you this is something we are looking into! Hope to see you again Best Wishes

We were due to spend one night in a different Best Western Hotel, but Helen at central reservations managed to get us in here for the night in question. Our room was very nice with a super king bed which was very comfortable, a walk in shower as well as a bath, a good size TV and a nice settee to sit on to watch it, there was also air con which was handy as quite a warm night. We had dinner in the restaurant which was nice and reasonable, and breakfast the next day was buffet style and good. There is parking either side of the hotel at the back of it. As it was a Saturday there was a market running down the high street, when you walked out of the hotel at the front. Only slight thing that upset us, was a 40th party that went on till past midnight with thumping music, and then some very loud mouthed woman shouting along the corridor, at about 1 in the morning. All the staff were nice.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for your visit & for taking the time to leave us a review! I am so pleased that you did enjoy your stay with us & I will pass your lovely comments onto all the staff. Hope to see you again! Best Wishes

We stayed for 1 night with our 2 children in the clumber suite. It was perfect for our family as it has 2 rooms plus kitchen, lounge. It is a long way from reception ( we counted 9 doors) but was quiet, had good black out curtains, and was really clean. Had a really friendly welcome as we arrived, and all the staff were excellent. They even posted back something we left behind. Would definitely recommend for a family.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you ever so much for your review. I am so pleased you enjoyed your stay! It's always nice to hear back from people :) Hope to see you again! Best Wishes

Hotel is really warm. Windows do open, but for a nice weekend in May this was too hot in the room, if you go in the Summer, you may overheat. Breakfats is a buffet that you collect and then make you way to the bar. If you see the pasties there, get them while you can, they won't be there for long and take ages to be replaced. A reasonable priced hotel with a reasonable service.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us feedback on your stay! I am sorry to hear you experienced issues with the heat, the radiators in each rooms do turn off individually if the heating was on and we can supply fans to all rooms too. I am also sorry to hear about the breakfast, usually the staff do replenish items as they run out without much waiting so I do apologize about this and I will be looking into this to find out why this wasn't the usual case. Hope to see you again! Best Wishes

If a native of Worksop the Lion has been a central meeting point for all ages in the Family as well as the people who visit our town, People meet their for all sort's of occasion's from the party times then the more sombre moment's, after your party you will take away with you pleasant memory's to go again and have a unforgettable time.

A group of us stayed here for a wedding in Worksop in May 2016. It was a great stay overall, the rooms were clean and comfortable and the price was exceptionally good value. Breakfast was tasty and well stocked. The bar was good and drinks cheap. The service put some hotels 3x the price to shame. Two of us couldn't get a taxi in time to get to the wedding and one of the hotel staff offered to drive us to the church herself!

Had two nights here split over several days. First night was good nights sleep, second night in different room had disturbed sleep, mattress's were worn out and had them sticking in stomach and back, I say mattress's because it was two singles fixed together, I was expecting a double bed! My wife has mobility problems and found it hard to get around the dining area for dinner and breakfast, too many steps. We were on the ground floor, which was good, but had lots of fire doors to pass through to get to room. No disabled parking spot, and very short on parking spaces in general. Not as good a Hotel as the other Best Western we stayed at on our onward journey. Shame, otherwise our stay would have been o.k, food was good and some of the staff were very helpful.

Most enjoyable .Staff were all very friendly.Every where was all very clean and tidy.Our rooms were very nice with all little extras such as hairdryer tea and coffee and biscuits and shower gel shampoo the bathroom.

Lovely hotel, good food, friendly staff especially Gary(?) the bar manger on Sunday night who went the extra mile. Great location in the town centre for out visit. Would recommend to anyone visiting Worksop.

Excellent hotel room and facilties, the wedding here was perfect, excellent food and quick service, all in all one of the nicest hotels we stayed in. the breakfast in the morning was really nice as well,

Great rooms. Nice and friendly stafe and Plenty of choice at breakfast. Its right in town centre but has its own car park. Good place to stay if you are in that area. Standard rooms are of a good size and our bathroom had a bath with shower and bidet.

The hotel is at one end of Bridge Street (a long pedestrian street) - TomTom was slightly confused!! It is very convenient. The room called Rufford was large and well laid out. It was very clean. The bed was a water bed - very comfortable, but slightly awkward to get in and out of. The food was good and reasonable priced. The staff were friendly. We will stay there again next time we are up in that area.

Was a lovely hotel all staff very friendly and helpful . Food was delicious room very clean and hotel was clean all though will definitely recommend we had a lovely two night relaxing days we will definitely go back

Great room, helpful staff & excellent food (we used room service as dogs not allowed in bar/restaurant) - dog friendly pubs nearby and fields for "wee" walks with the forest for excellent proper walks. Helpful staff too.

Stayed here on business and the hotel is right in the centre of the town . Modern and very clean and one of the best I have stayed in from this chain . Rooms are bright and airy and breakfast was cooked to order . Free car parking and in walking distance of a few decent local pubs .

Very handily situated right in the centre of Worksop, the Lion Hotel has a sense of history about it. Excellent few days stay. The staff were friendly and efficient and the food was good. Worksop is worth exploring - particularly Mr. Straws house. We had to rearrange our stay at the hotel and they were very helpful.

Met up with friends for a drink and chat Nice and tidy but looked nothing spectacular for dining looks a little dated in areas Secure car parking and ideal place to meet for a chat and drink Would not go out my way to visit

Enjoyed a 3 night stay here - an ideal spot to explore this part of the world. Friendly and efficient staff made us very welcome. The restaurant was good value for money - nice food although very busy on Friday night and we had wait a while for the food to arrive. Worth waiting for though. Breakfast at the weekend was buffet style, laid out in one room - the tables for eating at were in a different room - a bit of a trek. Breakfast on Monday much nicer - waitress service at the table.

A good local, clean, friendly hotel. The hotel located on the end of high street, quite and very convenience for shopping and dinning out if necessary. The room size is perfect, friendly staff. An independent restaurant with the bar within the hotel but operated separately.

Stayed here for our wedding night as we wanted to be in or near the town, but wanted a comfortable place to sleep. I booked on line, and asked if it was possible to have a 'nice room' as it was a special occasion. The room we had was lovely, immaculately clean, and beautifully presented, I had asked for flowers, which were ordered by the hotel, and were wonderful. Interestingly, the best price I found for the room was on the hotels own website, and for the quality of the accomodation, was excellent value. We didn't eat in the hotel, as we had eaten elsewhere, but we did have a drink in the bar area. The bar was spotlessly clean, the staff polite and friendly, and the atmosphere calm and welcoming........unlike many of the bars in the area!! My only slight negative was the temperature in the room......it was very, very warm, and I couldn't figure out the controller for the aircon unit! Not a major problem, I'm sure if I had felt the need, the staff would have helped out. All in all, I was very pleasantly surprised, the hotel looks rather plain from the outside, but inside the staff, service and quality is great.

Found this on groupon and decided to book a weekend break,we did pay a extra £20 per night to upgrade to the executive suite and it was well worth it.The room was lovely,modern and clean.There were hot drink facilities,iorn and ironing board,hairdryer,air con,TV including sky sports and a lovely king size bed,the breakfast was self-service so you could have as much as you like. There were cereals,croissants,Danish's,fruit,yogurts,juices,toast,sausage,bacon,beans,tomatoes,mushrooms,hash browns and scrambled eggs you could also have poached,boiled or fried made for you.There were also tea and coffee making facilities.The tables were cleared promptly and the waitress were helpful.The hotel also as a bar and serves food.Lovely place to stay.

We stayed at the lion hotel we booked in Tues 3rd may we enjoyed it that much we add some extra nights we left Mon 9th may.the room was on the first floor it was nice plenty of room nice bathroom there were tea,coffee,hot chocolate sachets,sugar,milk,biscuits,kettle ,mugs everything you need in the room.hairdryer also ironing board,iron.the staff were friendly,polite,helpful.the food was good we were only bed,breakfast.there was a good menu.the staff on the reception was very nice there was one lady called Julie she was great a pleasure to talk to.we will be going back again

My friends held their wedding breakfast at this hotel and we all had a great time. Service was good and the food was excellent, especially the homemade pie and peas inthe evening, the best I've ever tasted and believe me I'm very fussy! Ideal venue ??????

My "friend" (its complicated) and I decided to call in The Lion Hotel for lunch on Sun 8th May. All staff were (and always are) friendly, respectful and well presented. Service was good, food was great and the place is clean and well looked after. Thank you for (as the heading says) a nice relaxing Sunday.

Spent two nights at the Lion Hotel and had a great time. It was our second visit on a voucher and it was very good value for money. The rooms are very clean and well kept. The beds are very comfortable. We dined in the restaurant both nights and the food is amazing. Compliments to the chef for perfection on both nights. All the staff are helpful and friendly. We will be returning again very soon.

My wife and i spent a weekend here and really enjoyed the place. We ate in the restaurant on both nights and the meals where fantastic, especially at the prices charged for them. The staff are helpful, polite and proffessional. The hotel was really busy on both days hosting weddings but we were never left waiting or wanting for anything by the staff. Also an added bonus was the bar prices, very reasonable, a nice change. Thanks to all for a great little break

The service of the staff and the overall impression of the hotel was very good. The only downsides were the insufficient parking, although there was a car park just outside the hotel, and breakfast was taken in the bar area, quite a distance from where it was served.

Because I work away from home on a lot of my projects and for two or three nights a week, I don't 'just want a bed', I want space to allow me to feel that I'm in more than a bedroom. All the rooms I stayed in had a sofa/chair and table which allowed me to chill. The beds were very comfortable too.

excellent hotel in the town centre with a great breakfast and friendly staff free car parking on site really good for being near the shops and nightlife which we both enjoyed over the weekend the hotel was so conveniently placed

Away on a week's holiday travelling around the area, given information on the area by the staff, staff offered to help us with our luggage, even changed our room as we had difficulty with the stairs thank you everyone

I have stayed at The Lion for more than 20 years and have ranged from single room to family suite. I have always been very satisfied..I was particularly impressed with the quality of the tv reception and the range of programs.

love this hotel staff very friendly and helpful rooms are excellent and very clean we even had a bowl of fruit waiting foe us when we returned in the afternoon. Would recommend this hotel to anyone wanting a weekend away. Close to shops and public houses.

Could honestly not fault this hotel. Got a really good deal with woucher and took my boyfriend for his 18th the staff made it extremely special and it was lovely. The food was beautiful and reasonable for the money. I normally hate hotel breakfasts but it was warm there was a wide selection. Fab hotel would go back!

Stopped at the Lion Hotel for 2 nights bed and breakfast in April 2016 and were very happy with our accommodation. Large room with comfy beds, flat screen tv, tea/coffee making facilities, hairdryer and a good size bathroom with shower over bath, and free wifi although a little patchy in places. Breakfast was excellent (full english) and also ate at the hotel both nights. Really good food menu to choose from. Hotel is ideally situated in the centre of Worksop with free parking and there is a pedestrian shopping precinct right outside the front doors and a multiplex cinema no more than100 yards away. Staff were friendly and helpful, what more could you ask for

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Hi, Thank you ever so much for such a brilliant review! I am so glad you enjoyed your stay & we all look forward to welcoming you back! Best Wishes

My wife and I stayed at this hotel as we were meeting up with friends who live in Worksop. A brilliant stay and would recommend to anyone. The executive room was superb with king size comfortable bed. Food was excellent and so were the restaurant staff. A very enjoyable experience and much better than it looks from the outside. Go in and you will be pleasantly surprised.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Hi, I am so glad you enjoyed your stay & we all look forward to welcoming you back! Best Wishes

just got back from a weekend at this Hotel - great service from everyone, room lovely super bathroom! all in all a nice break. This is a nice area for visiting the Peak District and visited National Trust properties.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Hi, Thank you ever so much for such a brilliant review! I am so glad you enjoyed your stay & we all look forward to welcoming you back! Best Wishes

We stayed as part of a Groupon on deal ~ fab value! Nice breakfast, pleasant staff. Was pleased to see this on groupon as we've stayed here before previously paying 'full price.' The room we are in is clean and spacious. We're booked in again in July as another groupon deal!

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Hi, Thank you ever so much for such a brilliant review! I am so glad you enjoyed your stay & we all look forward to welcoming you back in July! :) Best Wishes

Stayed for two nights and was hugely impressed by the room, the staff, the food and the price. Highly recommended, and an excellent place to stay. The staff in particular were friendly, helpful and nothing was too much trouble for them. Lovely food as well.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Hi, Thank you ever so much for such a brilliant review! I am so glad you enjoyed your stay & I will ensure that your praise towards the staff is passed on! I look forward to welcoming you back to Worksop again! Best Wishes

Called in for lunch with my sister and my son on a Tuesday. I have been here on a number of occasions. It's one of my favourite places to eat/have coffee in Worksop. We chose from the menu a baguette with mushroom and Stilton, which was wonderful... It was presented well on a piece of slate with salad and a small bucket of the best tasting ( oblong shaped) chips I have had for a long time. The baguette was really fresh and perfect ( not hard and crusty) it was waitress service, staff were polite and friendly and the hotel was clean and comfortable. We had a really nice time and will DEFINATELY call again for lunch.

The rooms are very clean & well equipped. We had a very comfortable stay & thoroughly enjoyed the location. Eating in the restaurant was not quite what we were expecting, as the meals in the evening were more a la carte than expected, but the food was very tasty & well prepared (with exception of Chunky chips with a fish meal). The staff are very friendly & do their best to make your stay as enjoyable as possible. We would definitely go back again.

Have stayed at The Lion on a few occasions, usually on a Groupon. This time we were attending a family wedding. I got a special online Winter Rate (£57) for a double room with breakfast included. I requested an updated room in the original part of the building and we were upgraded to an Executive suite which was roomy and comfortable with plenty of windows and light. The staff were extremely helpful and friendly and nothing was too much trouble. I would recommend a stay at The Lion. The breakfast is always excellent with good quality local ingredients. The bathroom was clean but a little dated. I had a sneak peek into room 203 where a friend was staying and this had a very modern updated bathroom.

Stayed here earlier this year with my partner nice big room on the ground close to the car park. Went on a deal that included a meal on the first night which was ok. The staff are good here the one down side we felt was the smoking area close to the reception. This was littered with cigarette ends and was dirty and off putting to customers checking in.

Came here for a big party. There was about 25/30 of us and the food was just edible. The fish cakes tasted like chip shop fish cakes. Really bland. Just that and spinach no sauces or anything so it was just really dry. The salmon was the same really bland dry salmon veg and potatoes. No sauce. I stole my boyfriends horseradish. He had the beef and it was just over cooked. Looked like sandwich beef. And the gravy was powdery. Tasted exactly like chip shop gravy. Everything just screamed. NOT FRESH! My sister had the nut roast which was rock solid. Literally rock solid. She didn't touch it but I tried it and it was probably the worst thing I've ever tasted.... It's a shame because I've heard good things from other people. Maybe it's because we were a big party. Maybe they can't cope with that amount... Or maybe.. They had already got our money So standards no longer mattered. The staff are great though. Really friendly, polite and smiley. The three out of five is purely for them.

Just spent the Easter weekend at this hotel.Staff very welcoming providing excellent customer service .Our room was very clean tastefully decorated. and very spacious with an extremely comfortable bed.The food was very nice and reasonably priced would recommend and may return someday.

Great hotel right in centre of town, this is our third stay at the Lion,staff always friendly and welcoming, ate in the restaurant both nights, excellent food reasonable prices,breakfast is buffet style good quality and plenty of choice

My husband and I recently stayed here for one night prior to our holiday at Center Parcs. We used a Groupon deal which was a very reasonable price for bed and breakfast. All of the staff that we met were very friendly and helpful. We received an upgraded room which was spacious and very comfortable. The room had Sky TV channels which my husband appreciated so that he could watch the sport. We had a meal in the bar in the evening which was good and a fair price. The drinks were also cheaper than our local area which was an added bonus. Breakfast the next day was also of a good standard, including fresh fruit salad and all the trimmings of a "full English". We have already booked again for December and we are looking forward to a return visit.

Returning to the Lion Hotel on a Groupon one night stay we were pleasantly surprised to be told we'd been upgraded. Our room and bathroom were fabulous, fittings and fixtures were of a very standard. The bathroom was very spacious and spotless. Staff again were very pleasant throughout all areas. Our room (205) had it's own air con/heater with remote control. It also had a six foot bed and a Smart TV. All very nice.

Me and my boyfriend came here for our anniversary and it was brilliant. We only stayed for one night, but it was a really nice night, the room was amazing, it had a really nice bed, a bath and a shower, towels, bath and shower gel, they provided us with extra pillows it was really nice. The staff members were all really friendly and helped me find my way around the hotel, they also made sure we were both ok and made sure we had everything we wanted while staying in the hotel.

Just returned after two nights in workshop and can't wait to go back. The room was spotless with not only a very modern bathroom suite but also a walk in shower. All the staff were very friendly and nothing was too much trouble. We ate in the hotel both nights and enjoyed both meals, (I recommend the pie). The only problem we had was not being able to park in the hotel carpark but we were able to park in the large public car park at the back. I would definitely reccomend this hotel .

overnight stay two rooms for ourselves and our Daughter and her husband -- rooms large and excellent - pub entrance to the hotel lacks appeal -- our Daughter woken by fight in street @02 00 outside - call police Breakfast good but not exceptional WiFi Dire to the point of being un usable Car park small but ample location not the best with many shops closed or run down

Lovely Hotel plus staff super friendly and the room my wife and I stayed in was superb. we were there for a 50th wedding anniversary which was supported very well by the staff service and tasty food. thanks again to the staff including the management Gillian and Ron Neilson

Another two night stay at this hotel which offers friendly service, comfortable rooms and beds, a town centre location and a hearty breakfast. As always, checkin and checkout were swift and unproblematic, staff were very helpful and our stay was trouble free and comfortable. Best beds in the County!

Good location right in the centre of Worksop, close to many bars and shops. Comfortable rooms, excellent breakfast, friendly efficient staff. If we visit Worksop we always stay at the Best Western Lion Hotel, thanks for another great weekend, see you again soon!

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for such a wonderful review, I'm so glad you always enjoy your stay here and we look forward to welcoming you back soon! Best Wishes

After reading most of the reviews for this hotel I was really looking forward to going.....it was a birthday treat for one of my friends who is an amazing support to me as my health is very poor and I am virtually housebound. It was a Groupon offer and I rang to enquire if the Hotel and restaurant catered for people with mobility issues for myself and was assured that they do....WRONG!!! There were steps and stairs everywhere with hardly any stair rails so I struggled to get about. Steps up and down to restaurants so I was unable to get my breakfast so my friend got it for me and juggled hers and mine with no offer of help from staff. They did give us a ground floor room but again lots of walking and then steps etc to the bar and restaurant. This left me feeling vulnerable and dependant on my friend Jenny who was happy to help but shouldn't have had to. We had no idea where the restaurant was and was given rushed directions from a member of staff and we actually bumped into others searching for it as well. There was a lift but steps to the breakfast room again. My diet is very restricted but again I was assured on booking that they could cater for me but choice was very limited with virtually no desserts. I had booked a table and surprise surprise it was up some more stairs but I chose a different table without having to climb them. As a Mystery shopper for various companies before I became ill, the customer service was very poor and the lack of facilities for people with mobility problems is practically non existent...goodness knows how I would have managed had I used my wheelchair because of all the steps /stairs...I used my walking stick but still struggled....assistance from staff would have improved my feelings but there was none. Needless to say neither of us will be returning which is a shame because had it met with my issues we would have returned several times as and when my health allowed....

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review, I am very disappointed that you didn't enjoy your stay with us. Due to the layout of the building and the hotel being a listed building we don't offer any facilities to help with mobility and this should have been made clear to yourself when you enquired so I apologize that this was overlooked on our part. I do hope you reconsider coming back to stay with us again one day. Best Wishes

Thoroughly enjoyed my short break in Nottinghamshire. Just like a home from home experience. The staff are all extremely friendly and nothing seems too much trouble to make you feel welcome. Looking forward to coming back soon.

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us such a brilliant review! I am so pleased that you enjoyed your stay and we look forward to seeing you again soon! Best Wishes

Stayed for 1 night very cold and musty smelling.No hot water and the staff just as cold as the room and water.Breakfast about as good as the rest of the stay.Had stayed there before about 6 years ago and it was good then.Real shame!!!

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest. Thank you for leaving us a review, I am sorry to hear about the issues with your stay. If you could please contact the hotel so we can look into this further. Best Wishes

We booked here with a groupon deal , bed & breakfast , we were made very welcome ,im in a wheelchair and they were very helpful , the room 113 was very nice & clean & we had no noise , we stayed in the hotel to eat evening meal , which they brought to our room ,for my convenience , the food was really nice & presented well ,att affordable prices , Breakfast was equally lovely & brought to us , was a lovely stay , very helpful staff ,my only small problem , was the bed ,i didnt find comfortable , but i would def recommend staying here & i would def go again , thankyou , white lion ,for a welcoming visit :)

Gemma G, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us such a brilliant review! I am so pleased that you enjoyed your stay and we look forward to seeing you again soon! Best Wishes

This has been my 3rd stay here and it has definitely improved since a year ago. Staff were pleasant, friendly and helpful as always. I had no issues with the room this stay and the room was lovely, clean and well decorated. Breakfast was hot and delicious. No issues at all and I will always book here when I'm in the area. Thanks for a lovely stay.

been to the lion hotel twice now could not fault each time staff pleasant,rooms comfortable,food in restaurant excellent.parking is a bit of a problem only a small car park have to park in car park opposite

I stayed here on a groupon deal. Bed and breakfast with a bottle of prosseco for £45.00. I drove around for a few minutes as the satnav took me to the rear of the hotel and I didn't see the sign which was not illuminated. Car parking at the hotel is very limited but there is a big public car park at the back. Checking in I was allocated a room on the second floor, some distance away. I was very pleased to find it was a suite, very clean, big television, lovely warm shower.........perfect. Popped out for a few beers and back for a great sleep. Nice breakfast in the morning, although the food is in a different room to the dining area. Staff were all friendly and I would have no hesitation in visiting again.

First time to stay in Worksop town and luckly to book at this hotel. All the staff are friendly and very kind. Room is clean and big enough, so comfortable. Good location, and easy for shooping and find variety food, restaurant.

Well we have just got back from our 5 th visit to the lion hotel . And once again we had a fab time . We had an executive room which was lovely complete with fridge . We had a meal in the restaurant on Sunday night which was spot on yet again . The staff although are nearly all young were very helpful and friendly . The room was spotless . We had a buffet breakfast on Sunday morning because it was full but on Sunday morning if was served by the staff in the other restaurant and I must say that I prefer that option but can understand when it's full it's not possible . But I would like to make a special mention to Gemma who is the manager and who yet again looked after us completely . So thanku Gemma and we will see you again soon . I would highly reccomend this hotel

Gemma P, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you so much for your review, it really is all the staff pulling together that makes the difference, and we are currently putting a lot of work into refurbishing the hotel, so it's lovely to hear you liked the room. Best wishes, Gemma

For our anniversary,while staying at the hotel,they upgraded us to the Rufford suite room,the best room in the hotel for no extra money.They also put a lovely anniversary card in our room,what a lovely touch.The room had a super king size water bed in it,which was so comfortable.All the staff were amazing and very friendly.The breakfast was gorgeous.Thank you once again.

Gemma P, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Neville, I'm so glad you enjoyed Rufford, the bed is a little unusual and it appeals to some guests more than others. Happy belated anniversary from me as well, and hope to see you again soon! Best wishes, Gemma

Excellent hotel very friendly staff, restaraunt food very reasonably priced,we had a ground floor room as we had our small dog with us,our only gripe was, the bed mattress could have been better, but we were upgraded to an executive suite

Gemma P, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Joseph, Thank you so much for your feedback, I'm glad you enjoyed it! Best wishes, Gemma

I spent 1 night here the room and the hotel was very hot .when I tried to open the window I couldn't as it was stuck with paint ,the breakfast was tasteless scrambled eggs were like rubber I went to get a plate from a pile under a terrine only to find it dirty with all food all over it I brought it to the women's attention .she went to get a clean one from the pile six plates later she then said to me oh someone can't wash plates properly can they. Such a shame as I have used this hotel before and was excellent the standards need improving

stayed here 19th Feb to 21 Feb a Friday and Saturday night. Hotel was really busy with functions but this did not for one moment impact on our stay. The staff were lovely, nothing was too much trouble. Our room was spacious and warm. Shower piping hot and good water pressure. We ate in the hotel on both nights, food was good and plentiful ( we couldn't finish the portions provided) the prices of the food and drinks were really good. We were made most welcome as guests along with our dog who accompanied us!! would we stay again??... Hell YES!!!

Stayed here for weekend away in Worksop Could not fault anything and would definitely stay here again Had a superior room at a really good price Breakfast good. Plenty free parking. Bar good and reasonably priced Staff polite and attentive

Service 5* Room 5* Food 5* We have stayed at the Lion on numerous occasions. It is ideally located for us at the top of Worksop town centre as the Savoy cinema is very close by (less than a 5 min walk). We always feel really at home staying here. We stayed in room 308 on this occasion; an executive suite with 4 poster bed and seating area. Couldn't fault anything, except maybe the pillows were a little hard for our taste, but everyone has their own preference. The room was lovely and quiet and spotlessly clean. We loved the modern feel to the room and en-suite bathroom which had a double shower as well as a bath. We like the fact there was fridge to put some drinks / bottles in that we had bought with us. The TV was so easy to work! A little thing I know, but its only when you have stayed in a lot of hotels that you appreciate something small like this. Lovely seating area with a table and Wifi worked no problem. The breakfasts are consistently fabulous; cooked to order and we love the vegetarian sausages!

We returned to this hotel in Feb 2016 after visiting in Jan 2015. The second visit was very disappointing when compared to the exceptional stay we had in 2015. The whole experience was below par. The evening dining was poor. There was no option to use the restaurant, therefore we were directed to the bar area. We were not shown to a table but merely advised to pick where we wanted to sit. The bar appeared to have changed and now has a sofa area in front of the fireplace. This seating was overflowing with people on a night out who appeared to be meeting there before moving on. Some of whom had sprawled on the surrounding tables. The food was generally disappointing. My wife has an intolerance to garlic, consequently she was unable to select any of the starters due to the garlic content and was offered no alternative. For mains I selected the meat pie which I would recommend. My wife ordered the chicken. This meal was a very small portion to say the least. The desserts were misleading. There was a baked apple and egg custard. This suggests to me an egg custard in pastry with some baked apple garnish. It was actually a baked apple scooped out and filled with warm custard. Several of the diners were as disappointed as I was and returned their baked apple. Breakfast the following morning was a buffet located in a side room near the reception. Guests then had to walk quite a distance into the bar area to find a seat. The tables were set for an evening meal and no spoons were anywhere to be seen. We had to ask staff twice before we were eventually handed spoons to eat cereals. We eventually found that tea and coffee was also self service on the edge of the bar in a very ad hoc fashion and again without spoons. On the Saturday evening, we had water rapidly coming into the bathroom through the ceiling light fitting. I reported this personally to the reception staff. The water eventually stopped, but no visit was made to our room to ensure the safety of electrics etc or to assist with the water all over the floor. On the whole, this was a very disappointing visit to what was previously a great hotel. I am not saying that I would never return to this hotel as we do enjoy visiting Worksop, but I would consider alternatives. I don't know whether the hotel has changed hands, but the changes made to the general running of the hotel certainly fell way below our expectations. The changes have spoilt it.

This hotel is a lovely hotel with some really modern rooms. It is situated right in the centre of Worksop and ideal for shopping and a night out on the town. It is close to attractions like Sherwood Forest.

the hotel food is fantastic, the updated bar and lounge was clean and comfortable, the staff were very helpful but room 201 was cold and noisy due to the sign out side on the wall. the noise was like I had a donkey in the room all night the breakfast was good value and plenty to choose from

Right place to visit and right place to stay as it is in Town Hotel have excellent service with everything in top class Room is perfect so enormous Excellent Breakfast to choose from almost everything to fill your belly!

Have stayed three times this month it's one of them places where you can see the staff are happy to help / serve you. Ample parking located on the high street. Sky sport and BT sport on in the bar area. A number of restaurants near by along with local pubs

Called in for coffee and tea cakes as normal on a Sunday morning. Fantastic warm welcome and piping hot coffee with lovely toasted tea cakes with lots of butter. Great service and good value. If you can get one they have a discount card scheme that saves you money on everything and is well worth getting.

A Warm and Relaxing place for our wedding party.Very Helpful staff.No Troubles or problems.Staff went out of there way to accommodate our stay. will stay here again great value for money .Very clean and tidy rooms, tea and coffee service in rooms plus enjoyed the fact of an iron and ironing room constantly available in our room.

Little gem in the middle of Nottinghamshire right in between Sheffield and Kincoln there this very small typical English town with everything you need at your fingertips and Lion Hotel got what it takes to make our stay very pleasant

Staff all friendly. Stayed in a suite which was very large and lovely bathroom, great comfy bed. Food in the bar in the evening was lovely, very tasty and good service. The only down side was the coffee at breakfast but you can't have everything. Nice clean hotel. Would visit again.

Myself and some friends went to see the ex-Arsenal and England footballer do an evening at the hotel. It was my first visit and I was vert impressed. The hotel has a decent sized function room, the food we had was excellent and really good value. The bar prices were very reasonable for a hotel, 5 drinks for about £15! The staff were friendly and the toilets were fresh & clean. And the evening was great fun, a great speaker and well organised. Loved it.

just a good getaway for the weekend with plenty of places to visit locally at a very affordable price good food at reason able price breakfast with plenty of choice and fresh staff willing to help with your day trip planing

Upgraded ourselves to an executive room on arrival with no problems and rally pleased we did. The room was large and spacious, well decorated and with all mod cons. The bathroom was very nicely done, it even gave us some ideas on how to decorate our bathroom at home. We used the bar area one evening and had a meal in there as well which was ok, pretty standard. In the mornings at breakfast we were provided with news papers and the waiting staff took our breakfast order immediately. Arrived in good time and was very good. All in all, decent hotel.

Easy booking and check in, Comfortable clean room, great food and freindly staff, nothing seems to be to much bother, highly recommended stay for visiting local attractions, not a long commute to meadow hall shopping.

This was our third visit to this hotel, but the first time with our dog. We have always upgraded before, but this was not possible with the dog, so I wondered what a "standard" room would be like. The room overlooked the courtyard/car park, but was quiet. As usual, a comfy bed in a clean warm room. Tea making facilities good, including biscuits. The room was more spacious than I had expected... plenty of room for the dog's bed etc. The young staff members were all very polite and attentive without being intrusive. In particular, Matt who served our evening meal, Kimberley at breakfast and Harriett on reception. Since our last visit, the dining facilities had been altered, so that the cooked breakfast was ordered and tailored to your needs, instead of a serve yourself option. There was an excellent choice of cereals and fruit, croissants, jam etc. I was particularly impressed with the "fruit cocktail" having had some in other hotels where they consisted of a couple of citrus fruits and the odd grape! We reserved a table for dinner and noticed that the dining area had also been refurbished. The food was well prepared, hot and tasty. I had the chicken breast with sweet potato mash and a side order of stilton sauce. My partner ordered the steak which was cooked to perfection. A nice touch was the crispy onion garnish instead of the usual onion rings. Another lovely break... we'll certainly visit again.

Visited this hotel for a weekend away with friends the room was very clean with all you needed we ate in the restaurant the first night and the food was really good staff very polite when serving and cared for our needs breakfast both mornings could not fault it and again the service was excellent my only down side was the temperature in the hotel was very warm but it was in January and you have to cater for other guests so after all really enjoyed my stay and would return again

The hotel was lovely. The staff were very friendly, and couldn't do enough to help. I must say that the chef ought to know the difference between fish finger and fish bits!! The waiters did all they could to make amends for this.

Pretty central in the town so handy for most things. The check in was swift and easy. Room was clean, warm and comfortable. Double bed was made up of 2 single mattresses both a big saggy in the middle but still a decent nights sleep was had. Even though the hotel wasn't too busy the car park was full, there's a large pay car park right next to the entrance should the hotel spaces be full. I thought the breakfast was exceptionally good, well the coffee was a bit thin and tasteless but otherwise easily as good as I've had in a 5 star place. We paid less than £45 for a Saturday night in January 2016 - great value for money.

Stayed before was woken early by noise. Went back due to needing local stay near venue for party was at. Asked for room away from noise above kitchen. Ended up in cold room with plug in heater. Shower water running cold. Told reception staff. missed breakfast waiting for her to tell manager id complained was gone 20 mins. Came back offered no compensation despite admitting a pipe had frozen. Reporting to head office tomorrow

Cold room on arrival in January. A long way to rooms with no help offered to help with bags. Breakfast until 9 and everything cleared from dining room by 9.15. we were on a family get together so a later breakfast on a week day would have been nice. As room was clearly only used for breakfast, what was the rush ? A Manager who clearly does not give a damn and does not communicate. Uncomfortable beds, changed rooms and suggested manager come and see if he could sleep on the bed, springs coming through. The Manager did come to the room and made remarks about new beds being arranged. When I told him that didn't help me, he left the room. I saw manager as I checked out and in the bar he did not even acknowledge me. Very rude. I will never stay in Best Western again. I remembered that we used to stay at Scechley Grange and stopped because of beds and that also was Best Western. As usual cleaning staff unsung hero's, clean. Next night stayed in an Ibis lovely and warm, great comfortable bed.

Gemma P, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Apologies that you did not enjoy your stay with us, we always value feedback from our customers, I have investigated the matter, and hope to address your points: I believe one of our receptionists walked upstairs with you, as you wanted to see another room, and was more than happy to carry a bag with her. If you had more than these bags and required help with the rest I'm sorry you weren't offered help. We are a fairly large hotel, so unfortunately some of the rooms are a distance from reception. If you have any mobility issues, please make us aware of this when you book so we can ensure you are allocated a more suitable room. You reported your concerns with the bed very quickly, and according to our system were moved rooms within 20 minutes of checking-in. We are in a process of refurbishing the hotel, and we are replacing the beds as we complete each room. The heating is controlled in each individual room by the thermostat on the radiator. I believe you had some trouble turning the radiator on, but you were offered someone to come upstairs and help, but managed this before anyone did. The radiator in the room you moved into was not already turned on when you entered the room, but we were not expecting anyone to spend the night in that room. The restaurant is used at other times apart from breakfast, but you shouldn't have felt hurried. Because of the nature of our guests, there is an early breakfast of 6.30 – 9.00 on weekdays, and later breakfasts on weekends. If you stay again on a weekday, please let us know about requiring a later breakfast, then this can be arranged with the kitchen, and a different place for you to eat can be found if necessary. Please contact the hotel on 01909 477925 if you have any further queries.

Stayed here for 2 nights in July last year & we are returning for a weekend at the end of the month. Great central location, ideal for getting around Worksop, with Shops, pubs & dining right on the door step. Worksop itself is a great base for visiting local places such as Sherwood Forest etc... & Creswell Crags is a must!! We upgraded to a suite. Room as lovely. Impeccably clean with lots of space. Large bed, flatscreen, small fridge, sofa, desk, closet etc, with a large bathroom equipped with both bath & large walk-in shower which could fit 2 people comfortably ?? Decor was also nice and modern. Pub downstairs was nice, with a well stocked bar & great food. Breakfast in the morning was decent, buffet style but everything was nice and hot & hadn't been sitting there forever. Free parking which was great however the carpark is very small so parking was limited (there was also a wedding on whilst we stayed which would have played a part to be fair) but there a pay and display all but 20 feet away. Best of all was the staff. Everyone was super friendly & helpful. Couldn't do enough for you. All in all a great stay, which is why we are going back.

Stayed here for 1 night. Great central location, good breakfast selection although annoyed that you had to walk round from one room to another with your food and back and fourth for more. Free parking is a plus but only limited spaces. Room was clean and tidy, as expected. Quiet and a good nights sleep. If in Worksop again would stay here.

We stayed at The Best western Lion Hotel for 2 nights. Friendly, helpful staff, clean throughout the hotel. Decent bar and restaurant area. Good variety of Breakfast cereals, Fruits, Yoghurts, followed by a hearty full English. Room service available, Newspapers available.

I have stayed here on several occasions. The room was very good, newly refurbished I think. Restaurant and service high quality. A good place to stay. Only small gripe was quality of breakfast coffee. However as hotel was quiet it may have been "sitting on a hot plate" for a while.

All exceeded expectations. Newly refurbished Room. No internet access from when we arrived until leaving 24 hours later which was the downside. Staff told three times but did not sort and did not update on reasons.

Our visit was only shortly before Christmas so the hotel staff had their hands full dealing with parties and gatherings of all kinds. We were therefore pleasantly surprised to find the staff consistently courteous and helpful, dealing with our requests as promptly as possible. We found the standard of food served in the bar to be of excellent quality and freshness.

Fabulous night. Great food, disco and very helpful staff. Very reasonable prices at the bar. Hotel is a little dated in places but nothing to complain about, it is a listed building. Lovely brunch in the morning. Thanks to all the staff for a wonderful evening,

We just had an excellent New Years Eve at the Lion Hotel. The function room looked really nice and the tables were beautifully decorated, all the pre-ordered wine was waiting for us on the table etc. The food was well presented and really tasty and was served by polite and prompt staff who regularly checked to ensure that we were enjoying everything. We were particularly impressed with the magician, who was extremely amusing and even left you with a little memento of the magic to take home :) Whilst it was busy it didn't feel too overcrowded, unlike many venues that tend to really overbook for NYE. There was plenty of room to get a drink from the bar or have a dance in the disco area. Will definitely be going back for New Years again and will bring some friends as well.

I stayed here following a work night out, rather than travelling home. Whilst the welcome at check-in was warm and friendly, and the room was clean and adequate for my stay, you just can't help but feel this place suffers from a lack of competition in the local area. I felt a sense of complacency, whereby staff don't need to and therefore don't go the extra mile to look after guests, which is a shame as it has the opportunity to be an excellent hotel

Staff friendly...room average with good newly revamped bathroom. First impressions could be improved just by putting some framed pictures on the clean but dank corridor walls leading to rooms. Breakfast was mediocre as cooked ingredients not best quality..ie Sausage and bacon. Most disappointing was that after returning to hotel just after twelve at night bar closed and night porter only able to offer us a drink to take to our room. Considering this was a Saturday night, the week before xmas in a town centre, being told the bar closes at 11pm is quite pathetic.... Cetainly would not return....

Called in this afternoon for a quiet cosy drink with my husband before going to the cinema. I went to the bar to order our drinks. I was told to take a seat and somebody would come and take our order. I explained that we didn't require food just drinks and was assured that somebody would come and take our drinks order from our table which at the time I thought was a nice touch. The restaurant/bar was very quiet with only 3 other tables occupied. We waited 10 minutes and nobody even acknowledged we were sat there ! Not wanting to miss our film , we got up and walked out. Terrible customer service for a best western and spoilt our afternoon out without the kids as we didn't have time to go elsewhere. Won't be returning. Disappointed.

I recently enjoyed an overnight stay at the Lion Hotel. My works Christmas party was taking place there & decided to book a room & stay over. The hotel is located in an off the road position, quite central for the shops, cinema & bars & restaurants. The ambience is pleasant, all the staff were friendly and very helpful. The room had everything you needed, was exceptionally warm, & a lovely comfortable bed. There was a car park to the rear of the hotel, plenty of spaces when we arrived on a a Friday afternoon. The party food was outstanding, & the wide selection of food choices at Breakfast was very good. I couldn't really fault anything. The bar prices were reasonable & the bar staff very obliging.

Everything about this hotel was wonderful. I'd certainly never look to stay anywhere else in Worksop. The first time in the area I stayed at the Travelodge which could have doubled as the Bates Motel. The Lion (Best Western) was completely out of this world. Stunning.

Stayed here as we were visiting Lincoln Christmas market but couldn't get anywhere to stay close by, opted to look a little further afield. The staff, particularly the receptionist and the evening barman were excellent; both very cheerful and ,made us very welcome. We stayed in a suite which had one of the most comfortable beds I've ever slept in and a huge bathroom that you had to enter into via steps. Bar prices are good and although we didn't eat there in the evening, the food looked wonderful and nicely presented. Some of the reviews mention the walk from the breakfast room to the dining room (it takes all of 5 seconds even if you dawdle) so don't let this put you off. The breakfast is a buffet style affair and was hot and tasty, the sausages weren't the usual "catering" type. Worth visiting again.

We have recently returned from a weekend break at this hotel. We booked it using a Groupon voucher, which was very reasonable, so we weren't really expecting too much! But we were pleasantly surprised! The structure of the whole hotel seems quite ramble, so it took us a little while to find our room through all the nooks and crannys, but when we did find it, it was homely, clean and comfortable....huge bed! A few minutes after we had settled into the room, the receptionist rang us in the room to check that everything was satisfactory...service that we loved! The breakfast was very good, served to us on the first day and buffet service on the second. Even though the hotel is situated in the town, it was extremely quiet and we slept without any problem of noise. Service throughout the whole weekend was excellent.....there was really nothing we could fault! Would definitely recommend!

This is the 3rd time we've stayed here and because there weren't many in we had breakfast cooked and served to us, previously it's been a buffet. We were told when it's too busy they can't serve everyone. We stayed in room 210 and it had a huge bathroom with a bidet, very good. The room was big and so was the bed. It's a great place to stay and food is good and as it's at the top of the main street everything is on hand. We had a good and quiet sleep as usual. Will no doubt be back. Thank you.

We recently made our third visit to The LIon Hotel and again we were completely satisfied The room was clean with a welcoming tea/coffee tray and the staff very friendly The Hotel is situated in the centre of Worksop town so very convenient for shopping I would definitely recommend

The hotel has upgraded some of its rooms to a very good standard, unfortunately the other rooms and corridors look very tired and the level of service from the staff fit more with the tired dated rooms than with the new look rooms. Hotel guests are a very low priority next to weddings and private hire. The Restaurant was closed for the night and the private function room let our to a wedding group that made a lot of noise . Breakfast was served in a small room and guests were expected to carry food and drinks from that room into the bar for consumption .

Quality approach throughout, room comfy and clean, staff very friendly and helpful. Accessing rear / main car parking required excellent directions from Receptionist Alex, due to Worksops one way road system. Free internet was fast and usable throughout hotel, TV and room facilities good quality. Worksop not the nicest of locations at night, but excellent multi screen cinema adjacent on main street.

Gemma P, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review! I'm so glad you enjoyed your stay & I will pass on your lovely comments onto the staff. We look forward to welcoming you back to the hotel if you are back in the area! Best wishes

Convenient location, staff were very friendly and accommodating, rooms were very spacious and clean with a big double bed, enjoyed our stay and would definitely stay again and recommend to other, fantastic

Gemma P, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Many thanks for your review! I am so pleased you enjoyed your stay and we look forward to welcoming you back! Thank you

Excellent location in the centre of Worksop comfortable rooms, fantastic breakfast and friendly professional staff. Will be visiting this wonderful hotel in 2016. Thank you for a lovely stay see you all in 2016.

Gemma P, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for such a lovely review, we are so glad you keep coming back! See you again next year :) Many thanks

arrived late and stuff not that helpful. but next day young lady was much more professional. room was up graded which was lovely. very clean tidy and comfortable. breakfast was really good, loved the cumberland sausages!! good service through out our two night stay.

Gemma P, Manager at BEST WESTERN Lion Hotel, responded to this review
Dear guest, Thank you for leaving us your review, I am so very sorry that you found the staff unhelpful on arrival. As you can tell by the staff on duty after this point, this is not our usual standard! I'm glad you enjoyed your stay and we look forward to seeing you again. Many Thanks

After a mix up with our previous booking the staff really pulled out all the stops to make our stay as pleasant as possible , in particular the restaurant staff.The food and wine was excellent .I would use this hotel again.

Gemma P, Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review! & thank you for coming back to give us another shot! We are so pleased we showed you our best and that you would return! Look forward to your next visit Many thanks

The rooms are very clean and very modern decor but sith a feel of an old house as the oak beams are beautiful, a wonderful big bathroom, Excellent room size, friendly staff gorgeous food, lovely relaxing stay

Gemma P, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for your wonderful review, I am so pleased that you liked our newly refurbished room! i have passed your wonderful comments onto all the team here and we look forward to welcoming you back again! Best wishes

had an overnight stay for a friends wedding. the whole experience was fabulous. excellent food and service. just one downfall was the breakfast was too far away from where we ate so had to keep walking through bar area and up stairs and sloping floors.

Gemma P, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for your review, I am pleased you enjoyed your stay and your friends wedding! We would love to welcome you back when your next in the area Best wishes

The hotel is centrally located and the staff were very friendly and helpful, the room was a good size but the bed was very creaky. The room had hot water in the evening but there was none in the morning to have a shower. The breakfast was good but would prefer a waiter service rather than getting your own. Had a good weekend away there and would recommend the hotel. The night life there is good and if you fancy a really good place to eat then head to the Italian it's a fantastic night had a real good laugh.

Gemma P, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, I am so pleased that you enjoyed your stay with us, I am sorry that you found your bed to be creaky. I will ensure this is looked at and get this issue rectified. We offer a buffet breakfast at the weekends to ensure that everyone receives a hot and delicious at their own leisure and to cut down any waiting times that might occur. I will pass your comments onto the relevant departments Hope to see you again Best wishes

Awful location, felt scared to walk my dog. Right on the high street full of rowdy people and rough people. Nowhere to go at all near the hotel. Advertised on group on as near sherwood forest and was nowhere near in a horrible town. Breakfast in a different room in luke warm trays. Not impressed.

Gemma P, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave us a review. I am sorry that you felt scared that you couldn't walk your dog, we are a town center hotel but we are in the quiet part of the town center and never experience any issues of antisocial behavior on our doorstep. I am sorry you felt this way. Sherwood forest is a 15 minute drive from the hotel and we also have Clumber park which is a 5 minute drive from the hotel. Our buffet breakfast on a weekend is always kept up to the correct temperature and we use hot lights and regularly top the food up with freshly cooked items to ensure the quality and temperature stay the same. I am sorry you felt that this wasn't appropriate and we have taken your comments on board and I have passed them onto the correct departments. Best wishes

2 Nights for business. £123.33 for 2 nights The room was ok but a bit shabby and tired. The room was cleaned whilst I stayed but cups and a glass left dirty. The bar and restaurant are nice and modern but the staff are so busy in their own conversation that you feel you are definitely intruding in their domain. At breakfast a waiter completely ignored me, and continued serving other guests. I eventually realised that I wasn't sitting at one of his tables when a waitress came to serve me. The individual staff here are quite friendly and helpful but there seems to be a very odd hierarchy in place. Also not quite happy with the £74.00 taken by card as cover for charge-to-room. The receptionist insisted I paid the whole amount on the same card and the £74.00 had already been charged. I don't think this is quite right.

Gemma P, General Manager at BEST WESTERN Lion Hotel, responded to this review
Dear Guest, Thank you for staying with us and choosing to inform us of your stay! We take all feedback seriously and we use it to help us learn and grow. I am extremely sorry for the service in the bar you received, housekeeping missing the cups and the confusion at reception. I will be looking into this and taking appropriate action to ensure that this doesn't happen again. We hope to see you again Best Wishes

Stayed here again with a Wowcher, B & B, great value for money. I think the rooms have been refurbished since our last stay in September last year, nice & very comfortable. Our room (113) had a huge double zip-link bed which was fab, bath with over shower, everything clean & tidy, always lots of tea, coffee & biscuits. Only one problem, which I forgot to mention, there was a very noisy, extractor fan, I think it could only have been the fan, in one of the adjoining bathrooms, which fortunately didn't spoil our sleep but very irritating. We had our evening meal here which was very tasty & breakfast was also very good. Wouldn't hesitate to return & recommend.

Booked two nights. Had first night last. Room very nice, hotel overall clean and welcoming, staff friendly and helpful. However I have just had the worst breakfast experience in any hotel I have visited (I am a regular user of the Best Western Hotels). Buffet breakfast which was in a totally different room to where you ate it. Had to carry breakfast through reception area, down some steps, through bar area into restaurant. Only eggs on buffet were scrambled, you could order fried or poached but by the time they came breakfast was either cold or finished. Decided to have a croissant which was hard and dry. Very disappointing altogether

This was a Wowcher deal, and my first stay in a Best Western Hotel. I would definatley use Best Western again. There's not much happening in Worksop, which is a shame, there a couple of nice coffee shops and a couple of pubs. It isnt far from other attractions though, such as Sherwood Forest, which we fully took advantage of on the Sunday. The hotel itself was lovely. The room was huge, and really quiet. The staff were great. Approachable and couldnt do enough for you. We decided to stay at the hotel on the Saturday night, and have a meal in the restaurant and drinks att he bar. The food was really reasonably priced and delicious, my boyfriend had rump steak which was cooked to perfection. We had no issues with waiting for service. We spent the rest of the evening in the hotel bar. You'd expect the drinks to be expensive with it being a hotel? Wrong! This hotel does not rip you off!! After a great nights sleep, we went down to a really good quality breakfast. If we were to ever stay in this area again, we would stay here. You wont be dissapointed!

Having booked an executive room we were upgraded as Best Western members to an available suite where we found a five piece bathroom and a huge waterbed. .....what luxury! Greatly appreciated as my birthday was during this stay.Our stay was comfortable and surprisingly undisturbed given the number of occassions the hotel was catering for over the days we were there. We ate in the bar the first night and found the food very good and the staff attentive. Breakfast in the dining room, however, saw us tilting the orange juice holder to get any out as the only other option was apple juice, being served up someone elses tea and coffee which was taken away when we pointed out it wasnt what we had ordered and then having to ask again for toast which was ordered and then not delivered!. The cold buffet items were fairly sparse and the cheese and meat platter when served was disappointing. Only two types of cheese but they HAD been served in large portion to make up for the lack of choice. The continental meat selection contained roast beef, roast ham and a slice of parma ham so again not really what I was expecting. The cooked breakfast, on the other hand and on another day was of good quality and with lots of variety. Checking in and out was simple and well organised and all staff were pleasant and helpful- even when the lights blew in our room and they had the problem sorted in about five minutes. Its such a help to have wifi in the rooms too and to know that it is a fairly good connection. We will definately return.

Stayed for one night on a group on deal. Hotel room as expected although a little chilly and quilt was a bit thin. Ate in the 114 grill downstairs, lovely starter but followed by very poor service , meal came out luke warm and was sent back returned after about 5minutes with new chips even though we requested a complete new meal . distance of the bar from the kitchen is too far for meals to come out hot also more staff would have helped also they need training to listen to customers orders so they get it right

Rooms were old of course but in reasonable condition, staff were generally helpful. Room overlooked the rear entrance and was very noisy because of people below the window, gathering after a party in another part of the hotel. Breakfast was good, with a nice range of options. Enjoy lunch in the hotel.

The Lion is not the most upto date hotel you will stay at but the rooms are tidy, clean and comfortable and for that reason i would recommend this hotel, While staying here Ifound a good Thai restaurant just up the road from the cinema and a good pub further on also called the Lion.

The hotel was very comfortable & well appointed. A good sized room with a large walk in wardrobe & a comfortable large bed. Very clean & the breakfasts were freshly cooked & of good quality. Good central location. We were very pleased with our stay.

We have stayed here quite a few times in recent months, the hotel is very conveniently located, one side is on the main pedestrian thoroughfare and there is hotel and public car parking to the rear of this old, renovated building. The reception, foyer and bar area are immediately welcoming. There is a large space for hire and this seems very popular for all kinds of celebratory occasions.