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Best Western Hotel Wichita North, Wichita

4.5/5  - basé sur 643 notations.
915 E 53rd Street N, 67219-2611, Wichita, United States - Voir l'itinéraire

Bienvenue au Best Western Wichita North !Cet excellent hôtel est situé à proximité des principaux centres médicaux, du campus de la WSU, du Wichita Sports Forum, de la Wichita Hoops Academy et de l’Hartman Arena. Au Best Western Wichita North, vous bénéficierez d'un merveilleux service et d’un excellent rapport qualité/prix à chaque étape de votre séjour. Passez la journée à explorer les attractions de la région telles que le zoo du comté de Sedgwick, la vieille ville de Wichita, Exploration Place, Cowtown et Keeper of the Plains. Notre personnel amical se fera un plaisir de vous conseiller. Nos équipements incluent piscine intérieure, billard, jeux vidéo, jeu de palets américain, ping-pong, hockey pneumatique et télévision grand écran ! Les clients de tous âges peuvent se détendre et profiter de leur séjour !Avec plus de 1 858 mètres carrés d'espace de convention, nous sommes une destination populaire pour des événements spéciaux comme les réunions d’entreprise, les réceptions, les mariages et les réunions de famille. Nous offrons un petit déjeuner chaud gratuit composé d’œufs, pommes de terre, petits gâteaux et sauce, yaourt, viennoiseries, et bien d'autres choses encore ! Une fois arrivé, vous n’aurez plus besoin de quitter l’hôtel. Vous pourrez profiter du petit déjeuner, du déjeuner et du dîner sur place dans notre restaurant Country Kitchen, où vous vous sentirez chez vous. Nous offrons également une navette aéroport gratuite 24 heures sur 24 et 7 jours sur 7, un centre de fitness, une blanchisserie réservée aux clients de l'hôtel et le Wi-Fi gratuit. Notre hôtel, où les animaux sont les bienvenus, fait don la moitié de nos suppléments pour animaux de compagnie à la Humane Society. Notre hôtel de Wichita offre un accès facile depuis l'I-135, et donc des trajets très rapides. Nous attendons votre visite avec impatience !

Best Western

Hotel Wichita North

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  •  Restaurant
    Restaurant
  • Air conditionné
    Air conditionné
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 642 voyageurs
Note attribuée
Excellent
351
Très bon
182
Moyen
60
Médiocre
32
Horrible
17
CONSULTEZ LES AVIS POUR
En couple En couple
89
En famille En famille
229
Escapade entre amis Escapade entre amis
65
Professionnel Professionnel
194
Voyage solo Voyage solo
37
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Awesome hotel and staff!"

5
06/08/2018

Stayed in a King inner balcony room. Room was very clean and comfortable not to mention spacious! The inside courtyard with vending machines, putting green, video arcade, pool tables, air hockey, pool and hot tub was a great affordable way to entertain my young cousins & friends who came to visit! Front desk staff were very friendly and the complimentary breakfast was delicious!

Kim M, General Manager at Best Western Wichita North, responded to this review
WOW, thank you for taking the time to give us your wonderful comments. We appreciate your business and are looking forward to your safe return. Sincerely, Kim Madison, CHA General Manager

"Great service"

5
01/08/2018

All staff is very friendly and helpful. My room is clean and the housekeeper make my bed the way I asked her. Breakfast is fresh and delicious. Kudos to everyone!!! Everything is very clean and neat. Making my extended stay from home very pleasant

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for choosing our hotel for your stay in the Wichita/Park City area. We appreciate your business and your kind words about our hotel. May your future travels be safe and bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Basketball tournaments"

5
28/07/2018

This hotel is very nice, always clean, and has the best customer service. Darcy Huff made sure we had all the best hospitality she could give to us. Thanks to Best Western Wichita North for always providing us such a great place to lay our heads at night. I give them a Five Stars !!!

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for choosing our hotel for your home away from home! We appreciate our teams and hope you had a successful trip. May your future travels be safe and bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Hospitality Assistance"

4
27/07/2018

I was at your facility for a organization conference and was the hospitality coordinator for that conference. I had a gal names Marcie assist me at all time and a few others that assisted when Marcie was not there! WOW Marcie was wonderful and always there ready to assist. There was another gentleman there in the evening. It was a great experience, thanks to the both of them!

Kim M, General Manager at Best Western Wichita North, responded to this review
You are very welcome. Thank you for selecting our facility to host your event. We appreciate your business and are looking forward to your return. Sincerely, Kim Madison, CHA General Manager

"It is THE BEST!"

5
23/07/2018

I stayed over the weekend at this hotel and I had one of the best experiences I have ever had. I had a nice clean double bed room with a microwave and a fridge in it. The hotel provided a free breakfast buffet, free cookies in the lobby, a pool, hot tub, a game area. The staff were friendly and courteous as well. The hotel was clean, quiet and very enjoyable ! I will definitely be back to stay at this hotel!

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for taking your time to let us know about your great experience! I am especially happy that you enjoyed all of our amenities and the cookies! We would be definitely happy to have you back as our guest again! Safe Travels!

"Great place to stay!"

5
22/07/2018

If I'm being honest, it was way better than I expected! I've never had a bad experience at a Best Western, but this particular hotel had a ton of amenities that made the stay unexpectedly better. There was ping pong and games on the central lobby and a really good diner inside the hotel. PLUS they had HBO - that never gets old as a perk! Everything was clean and I truly appreciate that they sanitize the TV remotes in the rooms! Huge plus! The hotel is centrally located and was about 10 mins from where I spent most of my trip. I come through Wichita frequently for work so I am looking forward to returning.

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for choosing our hotel for your stay in the Wichita/Park City area. We appreciate your business and are looking forward to your safe return. Sincerely, Kim Madison, CHA General Manager

"Great, right off the interstate stop"

5
18/07/2018

We stayed at this location both on the way and on the way back from vacation. The staff was fantastic, the room was clean and great for us two and our dog. Though we didn't use the facilities, there is a putting green, pool tables, couches, vending machines, an indoor pool and more, I think, to play. That being said..there is activity going on till the last waking minute. Once after a certain time, the lights went out and the noise level greatly decreased. It didn't disturb our sleep or the dog at all.

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for this great review! We appreciate you taking the time to let us know how your stay went! We are very glad that you and your dog had a great experience. We are happy that you chose our hotel, and hope to have you back soon!

"Amazing every time"

5
15/07/2018

This is a great place to visit especially if you have kids. The staff is always helpful and friendly. They have lots of activities for the whole family including a nice updated pool, small arcade area, a putting green, shuffle board, and more. I have stayed here dozens of times for a quick getaway with my family and each time has been great!

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for this great review! We appreciate you taking the time to let us know how your stay went! We are very glad that you enjoyed the amenities that we have here at our property. We hope you come back soon!

"Great staff !!"

4
06/07/2018

It's a good hotel, they're remodeling it so it's getting even better... it has a very nice pool area (hot tub jets were broken during our stay). It has a cool area for gaming, air hockey, pool, a few arcade style games... the free breakfast buffet was awesome. The wait staff was very courteous and the selection was amazing for a “free breakfast buffet”. Overall it more than exceeded our expectations, just wished the hot tub was working...

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for being our guest and for taking the time to give us your comments. We apologize for the Hot Tub, we had to order a part which is taking longer than expected to arrive. Again, we sincerely apologize and are working hard to get the hot tub repaired. We hope your future travels bring you safely back to us soon. Sincerely, Kim Madison, CHA General Manager

"Very Pleased"

5
05/07/2018

What a nice hotel! Very friendly receptionist. We were traveling with our dog and were able to get a room with an outside entrance. We appreciate this as we could easily bring in our luggluggage and walk our dog. The room also had an inside door through which we could go to breakfast without needing to go outside. And the hotel offered a “free” buffet breakfast at the “Country Kitchen” which is physically connected to the Best Western building. The buffet was very good with eggs, pancakes, waffles, fruit, and cereal available. The room itself was nicely decorated, clean, and it was equipped with a comfortable king bed. The only negative was a sink area that was small for holding are our toiletries. The price was right. We will be back.

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for choosing our hotel for your stay in the Wichita/Park City area. We hope your future travels are safe and bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Wish I'd found this place 2 years ago"

5
05/07/2018

Excellent value! This is a great property to stay whether on business or traveling with family. Very large indoor area with pool tables large shuffleboard indoor pool and sauna electronic games and many sofa love seats and card tables to mingle with family friends and have a place for leisure outside of the hotel room. My wife and pet accompanied me on this business trip and found it a very comfortable as well Complimentary breakfast is buffet style at the onsite restaurant. This is the best value I've found to date in Wichita. I will DEFINITELY book this hotel again as I travel there frequently

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for being a loyal guest and for taking the time to give us your wonderful comments. We are happy to hear that you plan to return and we look forward to seeing you soon. Sincerely, Kim Madison, CHA General Manager

"Wonderful Spot for our 16U Baseball Team"

5
12/06/2018

We stayed at the Best Western Wichita North for a baseball tournament at Wichita State. Our stay was very positive. The accommodations were second to non. All rooms have been updated and are very clean. Our boys enjoyed the indoor pool and the shuffleboard, ping pong and pool tables in the atrium. Parents could relax in the very comfortable atrium furniture after a very long hot day. The hotel staff was amazing and were quick to help us with any issues. A major positive for us was the free breakfast in the Country Kitchen. The buffet was amazing! Feeding multiple 16 year old boys can be a task and all loved the buffet before heading to play ball. We would highly recommend this property. Just cannot express how much we enjoyed our stay. We will definitely be back to the Best Western Wichita North!!

Kim M, General Manager at Best Western Wichita North, responded to this review
WOW, thank you for your wonderful comments. We appreciate your business and sure hope we will see you again for future games or just for fun! May your win all of your upcoming games and may your travels be safe. Sincerely, Kim Madison, CHA General Manager

"Kansas AFG Conference"

5
10/06/2018

Monica, Marcie and Kimberly were great to work with. While there were some concerns out of their control, they did their best to help us and make things work. Though there were many complaints of the temperature of the room (out of their control as the AC units weren't working well), they did their best to accommodate us with positive attitudes and smiles on their faces.

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for allowing us to host your event. We sincerely apologize for the issues with the AC, repairs have been made! I will make sure that Monica, Marcie, and Kimberly see your remarks. We hope you will consider hosting future events with us. Sincerely, Kim Madison, CHA General Manager

"So many great amentities including Country Kitchen Breakfast buffet and arcade room!"

5
07/06/2018

This Best Western was a very welcome stay. The first thing that I loved about it was that it had a motel sort of feel; I could park at the door and load my gear in for safety from the elements ( I am a touring musician and accessibility is imperative). BUT that is not all! There was also a door that opened to the inside corridor which lead to the lobby, fitness center, chill room and Country Kitchen restaraunt. When I checked in, I had just driven 9 hours from Denver and needed solace. The staff was so friendly and efficient, the air was cool and fresh in the lobby and they even had complimentary warm chocolate chip cookies and water. Sweet relief! The area was convenient and safe, with fast food and gas stations within walking distance. The room was nice and cool, the remote had been sanitized! The bathroom was large and clean, towels so fluffy and Dial soap products. The bathroom even had a timed heat lamp; which I was sure to bask in from my weary drive. We were given coupons for free breakfast buffet at the Country Kitchen which was ripe with all the delicious fruits and traditional morning fare one could desire, a lovely departure from your standard continental. All in all, this was a great stay - clean, comfy, quiet and affordable. Will definitely be back for business and/or pleasure. Thank you Best Western~

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for selecting our hotel for your stay in the Wichita/Park City area and for taking the time to give us your wonderful comments. We hope your future travels are safe and that they bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"UMC Training Seminar"

5
05/06/2018

We were here for a week straight, from 8am to 4pm. Our conference room was equipped with coffee, tea, and mints to help us stay alert (thank you!!!) Marcie and the other ladies from the catering and buffet helped make our time there easy and worry free. The food was great, and we always had a clean and well prepared area. The attendants turned on the A/C for us upon request, as the thermostat was turned up above 80 every morning when we got there. We were very satisfied with the experience we had. Thank you very much, and we would love to use this service again in the future. Highly recommended.

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for choosing our hotel for your training class and for taking the time to give us your wonderful comments. We are looking forward to your next event and hope you have safe travels until then. Sincerely, Kim Madison, CHA General Manager

"Excellent service!"

5
02/06/2018

I come to this hotel quite often when I travel for business and they are always fantastic! Travis and the rest of the front desk staff are very helpful and fast, rooms are always picture perfect! I couldn't be happier.

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for being a loyal guest and for taking the time to give us your wonderful comments. We hope your future travels are safe and that they bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Mr"

5
31/05/2018

This is a great hotel to stay at! I can't say enough good things about the staff! Absolutely a go to place if you need to stay in Wichita. Always warm and friendly and there to help if needed. Go and check it out for yourself!

Kim M, General Manager at Best Western Wichita North, responded to this review
Mike-Thank you so much for this wonderful comment! I appreciate the time you took to let us know how we are doing!! We are certainly glad that you continue to come to our hotel for your business needs while you are in town! Staying at our hotel, we like people to feel like royalty. Sometimes, our staff even wears tiaras. Come visit us again soon!

"Engineer"

5
31/05/2018

Always a smile on somebody's face every time you walk in the door. Rooms are always clean and hotel staff will go out of their way to help. Love this place. Will always be my first choice when I'm in the area for work.

Kim M, General Manager at Best Western Wichita North, responded to this review
Keith-Thank you so much for taking your time to leave this great comment! I appreciate to hear that our staff keeps smiles on their faces and greet you! We are glad that you stay here while you are in town for work.

"Best Wichita has to offer."

5
31/05/2018

Great place to stay. Staff is top notch and is a very clean well accommodating hotel. Travis at the front desk is the best. Manager is always friendly and makes sure your stay is pleasant. We stay here weekly for business and I love the place. Home away from home.

Kim M, General Manager at Best Western Wichita North, responded to this review
Gene-Thank you so much for this great comment! We appreciate you taking your time to let us know how your stay was! Travis will be pleased that you have noticed his hard work! We enjoy when you stay here with us. Have safe travels, and we will see you next time!

"Amazing Staff"

5
31/05/2018

This hotel is a great find! I come here for work often The staff is very friendly and welcomes me with open arms! Savannah in the sales office is my favorite! She is always smiling and making sure that my stay is a memorable one! I would definitely recommend this hotel to business travelers or families.

Kim M, General Manager at Best Western Wichita North, responded to this review
CJ-Thank you for this great response! I know that Savannah is just going to be tickled that you mentioned her name! We are happy to have you as a returning guest! Have safe travels!

"Kansas State Representative District 91"

5
30/05/2018

Our table received gracious and helpful service from Marcie at our Park City Chamber of Commerce lunch today. It was “anything we can do to help”. Please pass this on to her! The coffee was good too, and the redesign of the restaurant is top notch. Emil Bergquist Former Park City Mayor 2001-2005 and 2009-2013

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you so much for taking your time to leave this great comment. We were happy that you attended our Park City Chamber Luncheon. We have been doing alot of renovations, we are glad that you noticed! Marcie is a great employee and she is going to be thrilled that you mentioned her. We hope to see you again soon!

"Great quality breakfast, comfortable rooms-highly recommend!"

5
24/05/2018

My favorite part of the hotel is their breakfast-it brings me back time and time again. I stay here every time my job takes me to the vicinity of Wichita and would recommend it to anyone staying in Wichita. Fresh berries, fresh grapefruit, fresh melon-nothing frozen. Good scrambled eggs-not the powdered eggs kind. Always a nice variety of other hot breakfast foods. Wifi has always worked fine every time I've used it. Rooms are pretty comfortable although I recommend getting a room to the outside-an inside facing room doesn't have a window to the outside, only to the atrium, and I prefer to see when the sun rises and sets. Minifridges and microwaves are standard in the rooms so I always appreciate that. The employees have always been friendly and helpful. In all my many stays here I've seldom had a problem, and I've never encountered a problem they didn't fix for me promptly.

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you so much for this great comment. We appreciate your time that you took to let us know how we are doing. I am happy to hear that you enjoy everything that we have to offer here at the property, and if there was a problem that we solved it for you. Next time you stay here and eat breakfast, and decided that you do not want scrambled eggs, we can make eggs to order at no additional cost!

"Fun hotel"

5
14/05/2018

This hotel was great because it had lots of stuff to do. I had an off day there and the hotel had an indoor pool and hot tub, arcade, pool tables and shuffleboard. The hotel also offers a great breakfast buffet. What more could you want?

Kim M, General Manager at Best Western Wichita North, responded to this review
Randy- Thank you for taking your time to place a review on our page! I am happy to hear that everything was to your liking! We hope that if you come to town again, you stay with us!

"Awesome place!"

5
12/05/2018

I had a great stay here at the Best Western in Wichita North. The hotel was very easy to find, and located in a quiet part of town. The hotel staff was great- very nice, and they definitely went above and beyond to make sure my stay was great. Whether it was extra towels or directions to the nearest food spots, they were always ready to help. The hotel room itself was great- it very spacious, clean and comfortable. The internet in the room was very quick- which was perfect for late night Netflix viewing. The bed was huge, and had tons of pillows. My hotel suite also came with microwave, fridge and big screen TV. The hotel also had a great fitness center, and a pool. I would highly recommend this hotel to anyone looking for a great place to stay in Wichita!

Kim M, General Manager at Best Western Wichita North, responded to this review
Andy! Thank you so much for this great comment! I know that we were happy that you stayed here with us! I heard that your show was great! We are happy to hear that you had enough pillows! We want people to sleep as if they were on clouds!

"Excellent Stay"

5
07/05/2018

One of the best hotels I have experienced. Very clean, comfortable bed, plenty of towels, and a great free breakfast buffet. Country kitchen had tasty food and great service. Nice that the restaurant is on site because after traveling all day the last thing you want to do is get back in the car to go eat dinner. When I was leaving a wonderful employee named Mario or Marlo pushed the baggage cart out to my car and made it much easier to manage my small dog. He refused a tip stating that it was his job. Thanks again Mario.

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you so much for your wonderful comments. We are happy to hear that you enjoyed your stay and we hope that your future travels return you safely very soon. Again, thank you and I will make sure Mario sees your comments. Sincerely, Kim Madison, CHA General Manager

"Great Hotel!"

5
28/04/2018

I had a great time at The Best Western in Wichita North. They have an incredible fitness center and pool, and the Country Home Restaurant attached to the building is nice and cozy and the staff was extremely hospitable. It's in a great location, right next to a lot of great stores. The staff at the hotel was extremely friendly and the internet was super fast. Highly recommended place to stay.

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for taking the time to give us your wonderful comments. We appreciate your business and we hope your future travels bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"NARFE convention"

4
25/04/2018

All service was handled well and on time. Our convention area was set up and the meals and break snacks were provided timely. The convention area is very spacious and private, other guests were easily separated from our area.

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for taking the time to give us your comments. We hope NARFE will consider us for future events because we really enjoyed hosting your event. Thank you again for your kind words. Sincerely, Kim Madison, CHA General Manager

"The service"

5
22/04/2018

The service was so great and the food was too and the selection was one of the best about the food it is so plentiful. Danessa made us feel so welcome we will definitely return it is so nice to walk into a restaurant and feel like family.

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for taking the time to give us your feedback. We will definitely share your comments with Denessa, she is a true asset to our team. We appreciate your business and hope your future travels bring you back to us soon. Kim Madison, CHA General Manager

"No discounts for"

3
19/04/2018

I've stayed here numerous times over the past 3 years, alone or with family, started our around $56/night, then less than $100/night with family. This trip $136, for same thing, only the Best Western membership gets ya no discounts!

Kim M, General Manager at Best Western Wichita North, responded to this review
We sincerely apologize that you were unhappy with your stay. If you would call our desk we would be happy to assist you with checking on your Best Western Rewards points. We want to ensure that you have received your full benefits from our Rewards program. Sincerely, Kim Madison, CHA General Manager

"Best kept lodging secret in North Wichita"

5
15/04/2018

Nice property and comfortable and very reasonably priced. Welcoming and friendly staff. Excellent layout especially if you have a group together. Breakfast was outstanding. Location and access to 135 made it easy to access WSU and other sites.

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for being a loyal guest and for taking the time to give us your wonderful comments. We appreciate your business and hope that your future travels bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Had everything we expected and then some!"

5
14/04/2018

We were really impressed by this Best Western in Wichita. The staff at the desk was friendly and our check in and out was very smooth. They also were kind enough to let us check out a little late because we were playing a show at Barleycorn's that night. One of the best parts of the hotel is the large open area that is in the center. There's an arcade, pool tables, ping pong tables and tons of comfy couches if you want to get out of your room and chill out. There's also a pool and a hot tub! Our room was cozy and well appointed. I really liked that our window faced a second inner courtyard that was not being used. So it was very quiet and it was nice in the morning because the sun wasn't so bright. If you travel a lot or work odd hours you know how important this is! Breakfast is served in the Country Kitchen right next to the lobby downstairs which is really convenient. They also serve lunch and dinner. It's nice to be able to get a good meal any time of the day instead of gas station food or fast food. We felt very at home here and wish we could have stayed more than one night!

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for being our guest and for taking the time to give us your wonderful comments. We appreciate your business and hope that your future travels bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Quiet and comfortable"

5
14/04/2018

I found this Best Western quite welcoming and comfortable. The large rooms have been updated and well maintained. Though we were only there for one evening, the hotel is perfectly capable of hosting groups and would be good for an extended stay. Due to a lack of time, I was not able to take advantage of the indoor swimming pool or hot tub but they do offer both. The room came with vouchers for a well stocked and tasty breakfast buffet at the attached restaurant, which we were more than happy to use the following morning. On a personal note, I was particularly pleased to see they offered biscuits and gravy as well as a large selection of fresh fruits. The hotel is just north of downtown Wichita and is in a very quiet location with easy access to the highway. Overall, I was pleased with my experience there.

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for taking the time to give us your comments and for being our guest. We know you have many options while staying in the Wichita/Park City area and we are happy that you chose us. May your future travels be safe and bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Great Hotel"

5
10/04/2018

Super front desk staff. Easy check in and check out. Good restaurant with buffet or you can order off the menu !! Hotel has a pool and workout room. Fast in-room internet. Clean rooms and comfortable beds. Good location, easy on and off Interstate highway.

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for being our guest and for taking the time to give us your comments. We hope your future travels are safe and that they bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"love this hotel"

5
06/04/2018

Great place to stay for a great price. It is close to good eating places in Wichita along with Old Town, too. Rooms are comfy and nicely renovated & redecorated. The attached restaurant has also been renovated.

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for taking the time to give us your wonderful comments. We appreciate your business and are looking forward to your next stay. Sincerely, Kim Madison, CHA General Manager

"Awful"

1
01/04/2018

The manager was cold and not genuine. The room looked nice but the air was not warm, and I broke out in an itchy rash moments after laying on the bed. I had to ask to be moved, couldn't sleep after that.

Kim M, General Manager at Best Western Wichita North, responded to this review
As I promised, I called our Pest Control company to inspect your room the day you left. I am sorry you are not happy with their findings. We hope your future travels are safe. Sincerely, Kim Madison, CHA General Manager

"My stay at Best Western Wichita North"

5
26/03/2018

The stay at Best Western was so enjoyable. I would advise anyone to try and get the room with the saunas they are to die for. The staff was amazing and everything was clean should I say very clean. And I can't forget the food as it was delicious. Try it you'll like it.

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for taking the time to give us your wonderful remarks. We hope your future travels bring you safely back to us soon. Sincerely, Kim Madison, CHA General Manager

"Business trip"

5
26/03/2018

A very Great stay. The staff makes it worth it. They have a restaurant on property so you don't have to leave, and a hot tub for after a days work. I'd recommend it against anything in the park City area.

Kim M, General Manager at Best Western Wichita North, responded to this review
We are happy to hear that you enjoyed your stay with us. Thank you for taking the time to give us your feedback and thank you for choosing our hotel for your stay in the Wichita/Park City area. Sincerely, Kim Madison, CHA General Manager

"Frustrating"

1
24/03/2018

We spent two nights at this hotel because we had a business event at the facility. We were assigned an interior room overlooking the South Atrium. The second night, following an all day business meeting, upon returning to our room realized a party (maybe a wedding reception) was going on in the atrium. We were exhausted, looking forward to relaxing and getting to bed early. The event was very loud, with music, yelling, laughter, etc. (which is what you would expect from this type of event). We were sure it would end by 10 pm, finally at 10:15 we called the front desk to be told it will end at 11 pm. We explained how frustrating this was only to be told the person who checked us in should have informed us this event was scheduled and ask if we wanted to be in another area of the hotel. This did NOT happen to us, nor were the others individuals in our group informed or given a choice of room location. Friday evening we attempted to dine at the on-site restaurant. To sum it up, the service was horrible, we were served dessert with melted ice cream (think thick soup) following a 20 minute wait and as a bonus, found an unidentifiable plastic object in one of the desserts. Obviously, customers are not a priority here. I can't recommend this location.

Kim M, General Manager at Best Western Wichita North, responded to this review
We are truly sorry that you had a bad experience at our facility. Your comments will be shared with both the front desk and Country Kitchen staff in hopes that this kind of problem never occurs again. We would like to make this right with you, please contact me at 316-832-9387 so that we can arrange a future stay for you. Thank you for taking the time to give us your comments. Sincerely, Kim Madison, CHA General Manager

"Great breakfast buffet"

5
14/03/2018

We happened to stop here on a road trip and were pleasantly surprised. The only room available was an interior (accessible) room which was quite spacious and nicely decorated. The bathroom was very clean. Although the room opened to an interior courtyard, it was quiet after 10 pm or so. The breakfast buffet was the best we've experienced.

Kim M, General Manager at Best Western Wichita North, responded to this review
We are so happy that you chose our hotel during your visit to the Wichita/Park City area. Thank you for taking the time to give us your wonderful feedback and we hope that your future travels bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Wrestling tournament "

4
04/03/2018

Arrived late to hotel and didn't have a nice curb side appearance as I had expected. Overall nice but could use a little TLC. Had requested a rollaway bed. Staff called an hour later saying they got busy and asked if we still needed it. Kids had already fallen sleep. Beds are comfortable but with two extra bodies in bed it was hard to sleep. Breakfast buffet was well served and delicious. Very small serving area, felt cramped. It was a wrestling tournament weekend and lots of dirty tables and not enough room to sit. Got our drinks after we had finished our meal. Very short staffed in the restaurant.

Kim M, General Manager at Best Western Wichita North, responded to this review
We apologize that we did not provide the level of service that you deserved. We appreciate your comments and they will help us do a better job. May your future travels be safe and hope you will return as our guest in the future. Sincerely, Kim Madison, CHA General Manager

"Excellent"

5
03/03/2018

This Best Western was a fantastic stay the pool and jacuzzi or very clean very nice jacuzzi was hot very large in size they had a putt-putt area they had shuffleboard pool tables ping pong a giant lobby area with TVs bed was very comfortable room was clean staff very friendly

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for being our guest and for taking the time to give us your wonderful comments. We hope your future travels are safe and bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Stay far away"

1
28/01/2018

Well, so many problems. First, if they say they are going to do something, don't count on it. Our TV was broken for 2.5 days. They never fixed it. I finally figured out what was wrong... No thanks to them. Second, there was a bit of a ruckus by a few guests so they would not let anyone have a late check-out even though they agreed to it earlier. What kind of management punishes all guests because of a few? Third, be aware that the hotel is used by local law enforcement for drunk driving education for drunk driving offenders. You know, it's gotta happen some place; however, they were a tad unsavory and there were a ton of kids there because of a sporting event. I did not want my kids around these questionable people. Fourth, the environmental controls for the room were barely functioning. It's winter and I was either burning hot or freezing cold. Fifth, the cleaning staff is slow. So slow that it was almost five everyday before our room was cleaned. There were some people in our group that NEVER got there room cleaned. Sixth, do NOT depend upon their shuttle service. You are not their top priority. They've contracted with a train line to shuttle their employees. Their priority is the train line employees. I had to get a $25 Uber ride in order to get back to the hotel. Stay far away from this place.

Kim M, General Manager at Best Western Wichita North, responded to this review
Allen, On behalf of The Best Western Wichita North we sincerely apologize that your stay with us did not meet your expectations. Our hotel does try to fit every guests request. Unfortunately due to the demand of high volume we were not able to offer every guest a late check out due to pending arrivals for that day. Our cleaning staff did the very best to get all rooms cleaned in a timely manner. Once again we do apologize that we did not meet your expectations, we hope you give us another opportunity to make things right with you on your future stays with us. Thank you,

"Great for Cold weather get-a-ways!"

4
15/01/2018

This hotel is without a doubt the best value for a family traveling in the Midwest. The hotel has all the amenities for the adults and all the fun activities for the kids. I spent the weekend with my kids just enjoying the hotel as a holiday get-a-way. Breakfast buffet was amazing, indoor pool was great, and all the room in the activities area for the kids to burn out there energy is a parents best friend while traveling.

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for taking the time to give us your great comments. We appreciate your business and hope that the next time you and your family are traveling through Wichita/Park City that you will stay with us again. Sincerely, Kim Madison, CHA General Manager

"Still a good value"

4
13/01/2018

Great location...good price....nice sized rooms....friendly staff....nice breakfast included...they have done some remodeling. A hidden gem in north Wichita. Good, full service restaurant attached. Check it out!

Kim M, General Manager at Best Western Wichita North, responded to this review
Thank you for taking the time to give us your comments. We hope your future travels to the Wichita/Park City area will bring you back to us. We appreciate your business. Thank you, Kim Madison, CHA General Manager

"Fun Family Area in Middle"

5
08/01/2018

I love staying here with extended family. The middle area with tables and chairs, mini golf, pool, shuffleboard, air hockey, and game room make this a great place to stay. The pool is very large and the hot tub is too. Great place to stay!

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your wonderful comments. We appreciate your business and we hope you to have you back soon. Sincerely, Kim Madison, CHA General Manager

"Dependable and Consistent"

5
06/01/2018

Folks here are so nice and consistent. Go out of their way to help schedule a stay. We travel with 2 Golden Retrievers and we clean up after them, outside. We are considerate of others. And, the folks here at this Best Western are very considerate of us. Thank you, Jeanie, and the rest of you most excellent and dependable staff.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your wonderful comments. We donate half of our pet fee to the Humane Society each month and are happy to hear that we helped to make traveling with pets a little easier for you. May your future travels be safe and bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Restful Stay"

4
03/01/2018

We stayed in a room with a jacuzzi. The room was spacious and comfortable and the decor pleasant. The bathroom and jacuzzi was very clean. We love the double sinks and counter space! The bed was neither the most comfortable nor most uncomfortable that we've experienced. After a good soak, we were able to sleep ok. Breakfast is one of the best with beautiful presentation and large selection of foods for all dietary needs, including real oatmeal rather than instant. Location is great with easy access to interstate, gas station and food. We didn't hear any noise from the interstate. This is a great place to stop and rest at.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your comments and for selecting our hotel for your stay in the Park City/Wichita area. We hope your future travels are safe and bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Pawel Felling"

5
18/12/2017

Again Becca was Our Waitress. Pretty,polite,furnished all the guys with to go coffees. Which They needed. Lol when I come back,I'll be staying here. Rooms are clean and spacious,pool,game room polol tables air hockey. Great Place.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for being our guest and for giving us your wonderful comments. We will pass your comments along to Becca and we look forward to your next visit. Sincerely, Kim Madison, CHA General Manager

"One of the BEST Best Westerns"

5
16/12/2017

First thing I always judge a hotel on is the service I get from the front desk. So often this is not valued by hotel chains. I was knocked out by the friendliness of the woman who helped me at the best Western. Then I got to my room and I continued to be impressed with the quality look and feel of the hotel. Big room. Comfy bed. Easy on and off the interstate and I would just say you cannot go wrong stayed at this hotel!

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking to time to give us your wonderful comments. We are happy to hear that you enjoyed your stay with us and we hope your future travels bring you back to us soon. Thank you! Sincerely, Kim Madison, CHA General Manager

"Amazing!"

5
15/12/2017

This hotel is wonderful! I can't imagine anything that could have been better! They have obviously done some work recently and it's pretty great! The courtyard has a great indoor pool as well as an arcade and other kids activities. The on site restaurant is great as well! Seriously.. Stay here!

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
WOW, thank you so much for taking the time to give us your great feedback. We appreciate your business and we are excited to hear that you will be returning as our guest. May your future travels be safe ones. Sincerely, Kim Madison, CHA General Manager

"Great hotel."

5
08/12/2017

Great place to stay in North Wichita. Staff are friendly and more than willing to help with any of your needs. I've stayed here many times and I am always pleased. Rooms are clean and updated. Beds and pillows are very comfortable.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
We appreciate your business and your great comments about our hotel. May your future travels bring you safely back to us soon. Sincerely, Kim Madison, CHA General Manager

"Very clean, could tell they have remodled some, priced well"

5
27/11/2017

The room was very clean both looked and smelled clean. You could tell they have done upgrades which were tasteful. My only issue was the shower curtain did not want to stay in the tub, it was just a hair to short for the curved rod. The location is more in Park city but since it was on 53rd street you could have a very easy country road drive over to Rock Road or the other was (north) to Maize. Made it nice not to fight interstate traffic. My room was overlooking the pool area and was very quiet. I would stay here again. I was there for a class and it was worth it.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your comments. We have longer shower curtains on order and apologize that this affected your stay. May your future travels be safe and bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"11/12/2017"

5
18/11/2017

Great Hotel, great service. I will stay again. Room were very clean, breakfast was very good. Staff was great. Hotel overall was very clean. Nice location. Front Desk very helpful. Internet very good. Bathroom very clean.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
We appreciate your comments and your business. May your future travels be safe and bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Very Clean and Friendly"

4
17/11/2017

The hotel was very clean. We were not able to get into any of the hotels close to the convention center, but had seen some good reviews for this one, so we booked it. The outside appearance was a little alarming, as it seemed maybe a little older and possibly slightly run down. Once inside, we were pleasantly surprised, though! It had been remodeled and was one of the cleanest hotels I've stayed at. The bed was super comfortable and the number of pillows was a bonus! All of the staff was very pleasant and helpful! There isn't much within walking distance, so that was a little bit of a bummer, but shopping and restaurants were only about a 15 minute drive - so not terrible.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for giving us your feedback. We appreciate your business and hope that you will stay with us again soon. Our exterior renovation should be complete early spring of 2018 or earlier if our Kansas weather allows. Again, thank you for being our guest and we look forward to your next visit. Sincerely, Kim Madison, CHA General Manager

"Excellent all-around service!!"

5
06/11/2017

Very pleased with communication prior to our arrival and everything involved with our stay!! We had the pleasure of having a conference in the atrium which was directly outside of our room, very convenient.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you so much your wonderful comments. We are happy to hear that you enjoyed your stay with us. We hope your future travels are safe and bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Great place to stay!!"

5
05/11/2017

I stay at the BW for business and I have never had a bad vist! The staff is always friendly and welcoming. The hotel is quiet, with a Restaurant that makes dinning fast, relaxing and is never overly busy.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for being a loyal guest. We appreciate your business and we thank you for taking the time to give us your wonderful comments. We look forward to your next stay with us. Sincerely, Kim Madison, CHA General Manager

"Great stay!"

4
30/10/2017

Very clean place and friendly staff. It appeared to be recently remodeled. They were in the process of changing carpets. . . Our room was already done. The waitress at Country Kitchen was very pleasant and kind. Good experience!

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for selecting our hotel for your stay in the Wichita/Park City area and for taking the time to give us your wonderful comments. We are happy you enjoyed your stay and we hope your travels bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"The family meeting place"

5
30/10/2017

Wichita is central to our families from Kansas and Oklahoma so we try to get together a couple of times a year. We have to plan for some 20+ peope ranging from small children to "more mature". This works perfectly. The atrium area, pool and arcade keep the kiddos busy and the rest of us can visit, watch sports, or enjoy our favorite food or beverage. The staff is sohelpful seeing that we ae close together and that we won't interfere with other guests at the hotel. The hotel is clean, modern & most of all very easy to access. Breakfast buffet uis a great value and the staff could not be m,ore accomodating. Five big stars from our family!

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for your wonderful comments and for being our loyal guests. We appreciate your business and look forward to your families stay each and every time. Have a safe Holiday season and we hope to see you soon. Sincerely, Kim Madison, CHA General Manager

"Pet Friendly"

5
27/10/2017

Very clean and understanding of travelers with pets! During check out I asked to have the room inspected to be sure there were no questions about the damage deposit with the pet stay. The were prompt and within minutes they had it inspected and gave us an OK!

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your comments. We are pet friendly and also donate 50% of all pet fees to the Humane Society. Our goal is to make traveling with your pet a little easier. We appreciate your business and look forward to your next visit. Sincerely, Kim Madison, CHA General Manager

"Great place to stay!"

5
27/10/2017

Excellent staff, room service. Rooms very clean. Morning staff at restaurant ensure you had what you needed and very helpful, Breakfast selection excellent!!! staff and hotel very helpful very nice place

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your wonderful remarks. We appreciate your business and we hope your future travels bring you back to us very soon. Sincerely, Kim Madison, CHA General Manager

"Stay at BW Hotel"

3
23/10/2017

The security lock n the outside door was broken, bathtub faucet was held in with calk and falling out, sink dripped all night and toilet ran unless handle put in a specific spot. Reported all and nothing was done when we returned to our room for the second night.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
We sincerely apologize that you experienced problems while staying our hotel. Thank you for taking the time to give us the feedback so that we can fix those issues before another guest checks in. We have shared your comments with our maintenance and front desk staff in an effort to prevent these types of problems in the future. Again, thank you and we sincerely apologize. Kim Madison General Manager

"They take my money and wont/"can't" refund it back"

2
18/10/2017

Let me start off this story saying Terry was the ONLY helpful staff there. I needed a last minute room, and Terry was more than helpful. I needed an early check in, and Terry was super nice and made sure that happened for us. I told her I would call an hour before I got there to insure the early check in (because we were driving from 6 hours away), and a man named Travis said that he could not do that for me, that he had no rooms available, and that was just not possible. I called again, and asked for Terry, and she knew right away what was going on, and she ensured the room was ready by the time we got there. So thankful for that. I had prepaid online with my husbands card, but at check in, they told me they needed me to pay 10 dollars for a dog fee. No problems, I understood, so I asked if I could pay for it with my card, FOR ONLY 10 DOLLARS. No problem. We checked in, the room was nice and clean. The next day I checked my bank account, and they had taken 193.00 out of my account. I went up to the front desk, and Travis had no idea what happened, so a lady named Tiffany came up, and "tried" to explain it. they said that was for the room, the 100 dollar accidental fee (which is understandable, Travis just had never told me about it, nor should it have came off of my card, should have been on my husbands), and then 93.03 for the room and the dog fee. The room had already been paid for, so I paid for the same room twice. Tiffany basically blew us off saying it wasnt their fault they charged me twice, it was the websites fault that I booked the room on. How does that work exactly? I showed her my husbands account where the transaction came out for the room, and I also showed her mine. and the conformation numbers, etc for the room. She just said there was nothing she could do about charging me twice. She said the 100 should come off for the "accidental fee" when we checked out. Two days later, the fee is still on my account and has been posted. I called, and once again Tiffany answered. She said it was my banks fault, and that I needed to talk to them because they probably have a "hold" on it. Called the bank, no hold. I am putting a dispute on the charge, because IT SHOULDNT BE THERE. I called tiffany back and made sure the room was fine when we left, she said yes. She and travis have no idea what happened. She asks me if I can be put on hold, but I can hear her talking in the background. She said something about Travis charging my card when he shouldn't and that she doesn't know how to tell me that. "How do I tell her that?" the lady said. Terry came on the phone, and said he charged my card when he shouldn't have, added some money on accident and then took it back and they couldn't give me the 100 back without talking to the bank because they want the bank to refund me the money instead? This was a nightmare. My husband and I together are out almost 300 because of their mess up. And yet they can't do anything about it? They're just taking my money, and want someone else to refund me so they don't have too. I have to travel again this weekend, and I WILL not stay at another Best Western because of the nightmare these people caused us. 4 hours on the phone later, no money back and I still paid for the same room twice. Thanks, guys.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
We sincerely apologize for the confusion and issues with your billing. We have refunded the money we should have. Unfortunately we do not control when your bank releases the funds or posts to your account. Again, we are very sorry for this. We would be happy to talk to your bank to confirm that your holds could be released. I will be mailing you a Best Western Travel card that you can use at any Best Western for your future travel. It does not make up for your frustration but I hope in a small way helps. We ask that you not hold our mistakes against the Best Western company. We alone made the mistake and we sincerely apologize. Sincerely, Kim Madison, CHA General Manager

"Great place for a get together of friends"

5
02/10/2017

Our craft group spent a weekend enjoying the atrium area for crafting and classes. Having a restaurant onsite made it very easy to have meals when we wanted to, other groups that weekend were for a child,s birthday party and a family reunion. There was room for all of us,

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your comments. We really enjoyed having your group at our hotel and hope that you will consider us for your next event. We appreciate your business and your patronage. Sincerely, Kim Madison, CHA General Manager

"HEARTLAND CROCHET GETAWAY"

5
02/10/2017

Awesome experience. I would stay here again if I had to do so. The staff from check in to check out, was great, the restaurant staff was great. Absolutely no complaints on their accommodating us. If you are looking for an excellent venue for anything, business meeting, family reunion, birthday/anniversary parties, anything, check out the Best Western, Park City, KS, off of 35 Hwy and 53rd Street North, Wichita, KS.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you so much for your wonderful comments. We hope that your future travels bring you back to us very soon. Thank you for your patronage and for taking the time to give us your feedback. Sincerely, Kim Madison, CHA General Manager

"no AC in conference room (Atrium)"

2
25/09/2017

Every year when I come to the scrapbooking event at your hotel (twice a year) There is a problem with the air conditioning in the atrium. This year the temperature outside was 100 degrees on Friday and it was hotter than that in the atrium. and there is also a problem with signing onto the wifi, in years past there has been none at all for part of our stay. The machines we use require internet access, and when there isn't any, then we can't do what we came to do. There is aprox 200 people that attend this event twice a year.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
We sincerely apologize that Friday was warm in the room. We did get it fixed by 7:00pm that evening, the compressor had gone out. I will take your information about the WIFI to our Management company and address the issue. Again, we sincerely apologize. Sincerely, Kim Madison, CHA General Manager

"Nice place, friendly and helpful staff"

4
15/09/2017

Our stay was very nice mostly except for the pool and the hot tub. The last 2 times we were there it has been so cold that you couldn't enjoy it. The breakfast buffet was pretty good but did not keep the food on buffet stocked.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your feedback. We did get the pool heater checked and it is up and running. I will pass along your comments and the breakfast buffet to the Food and Beverage Manager. We sincerely apologize that you experienced problems and will get them taken care of immediately. Your business is very important to us and we hope you will consider being our guests again in the future. Sincerely, Kim Madison, CHA General Manager

"Fun Weekend in Kansas"

4
13/09/2017

The room was comfortable. had difficulty with room key on outside door, but had great response from the maintenance department. They fixed it immediately. Had a missing light bulb that was also replaced immediately. Terrific maintenance manager.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your comments. We apologize that you had trouble with a light and key when you were here but are glad to hear that our maintenance department took good care of you. May your future travels be safe and bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Okay place for one night"

3
10/09/2017

When I arrived I had to switch rooms they gave me a room that was already occupied then I was put into a room that had a broken air conditioner and smell the mold. The hotel staff was very accommodating very friendly and very pleasant to deal with handles the problems I recorded, in a professional manner

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
We apologize that you experienced problems upon arrival. Thank you for taking the time to give us your comments and I am happy to hear that we did accommodate your situation and resolved your problems. We hope your future travels are safe and hope you will stay with again. Sincerely, Kim Madison, CHA General Manager

"Great Stay"

5
09/09/2017

For being around for a long time this little gem has all the things you would except from a 5 star hotel, pool, game room, hot tub in the room. All this for a great value that will shock you on just how low it is.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you so much your wonderful comments. We are happy to hear that you enjoyed your stay with us. We hope your future travels are safe and bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Vacation 2017"

5
26/08/2017

Thanks to everyone at the Best Western who helped out to make our stay great. We skipped vacation last year and really needed a get away and everyone helped to make our trip quiet and relaxing. We really appreciate having a safe comfortable place to call home when we travel.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
We are excited to hear that you enjoyed your stay with us here at the Best Western Wichita North. Hopefully you get another vacation soon and will return. We appreciate your business and look forward to your next stay. Sincerely, Kim Madison, CHA General Manager

"A surprise for a hotel on the outskirts of a city"

5
24/08/2017

Clean, comfortable, with pleasant staff, and reasonably priced. Breakfast was very good. It was on the outskirts of the city, but that made it convenient as a stop-off between Texas and Nebraska. The attached restaurant served home-cooking type food. Good place to stay.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your comments. We appreciate your business and we hope that your future travels bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"business"

5
18/08/2017

very nice Best western that has been remodeled, the bathrooms are really nice and they have a huge activity area and pool for family, nice exercise room. restaurant has been remodeled in dark wood and looks nice with great buffets.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for staying with us and for giving us your wonderful comments. We hope that you travel back this way soon and look forward to having you as our guest again. Sincerely, Kim Madison, CHA General Manager

"In Kansas"

4
16/08/2017

All of the facilities so you park your car when you check in and not move it until you check out. A great, caring staff. It's especially a good place to stay if you're traveling with younger kids as there is not only a pool, but also a large shuffleboard and gaming area. There is also an indoor putting green and a weight/exercise room.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your feedback. We appreciate your business and we are looking forward to having you back as our guest. May your future travels be safe and we will see you soon. Sincerely, Kim Madison General Manager

"Great breakfast!"

5
16/08/2017

Best Western Wichita North Was a great experience. Staff at check in was quick and friendly. The hotel has an I interesting design and layout, with exposed brick walls and the rooms centered around a large lounge area. In addition to the indoor pool and jacuzzi the hotel also offered an arcade, ping pong, pool tables, shuffle board court and even a putting green! The rooms were very nice with large flat stern tvs and comfortable beds. The complimentary breakfast buffet was fantastic, with made to order eggs, a large selection of fresh fruit and much more. The servers were attentive and friendly! Will stay again.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for staying with us and for giving us your wonderful comments. We hope that you travel back this way soon and look forward to having you as our guest again. Sincerely, Kim Madison, CHA General Manager

"Nice Getaway"

5
13/08/2017

Our stay was very pleasant with a king sized bed and sofa for watching TV. The desk chair was very comfortable and the desk provided a good spot to write reports. The soft water in the shower felt wonderful. The staff was more than helpful and those in the restaurant were super. Will be sure to stay here again.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your wonderful comments. We appreciate your business and thank you for selecting our hotel for your stay in the Wichita/Park City area. May your future travels be safe and bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Five stars"

5
06/08/2017

Check in was quick and access to rooms on the second floor was easy. Beds were comfortable and clean, and our room had a mini fridge. My group and I received tickets for the breakfast buffet which had a ton of options and was very satisfying.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for your wonderful comments and for selecting our hotel for your stay in the Wichita/Park City area. We appreciate your business and hope that your future travels bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Great Hotel"

4
29/07/2017

Majority of my BW Hotels & Resorts has been rated as Very Good - Excellent. BW's representatives are very professional and courteous. The location of the hotel was convenient. Even though the hotel was booked, BWs' clerks found me a room. I always receive great services from all BWs' representatives.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for selecting our hotel for your stay in the Wichita/Park City area. We appreciate your business and your nice comments. May your future travels be safe and may they bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Satisfied"

5
28/07/2017

I enjoyed my stay at the Best Western Wichita North Hotel & Suites. It was outside the busy city limits but yet close enough to many restaurants if you chose to eat out. The adjacent restaurant, Country Kitchen was a great choice to be able to eat and not have to leave the motel. They also served us a breakfast buffet that was very pleantiful.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your comments. Our location does lend itself to easy access to any part of the Wichita/Park City area. We are happy to hear that you enjoyed our Complimentary Breakfast Buffet. Thank you for staying with us and we hope that your future travels bring you safely back to us soon. Sincerely, Kim Madison, CHA General Manager

"Great hotel with an Amazing hotel staff!!"

5
25/07/2017

Clean, quite, great staff and nice rooms. Everything that all hotels should be. I have never had a bad stay at the Best Western and I've travel all over the Midwest and I would say this is one of the best hotels.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for your kind words and your loyal patronage. We hope your future travels are safe and that they bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Under Construction in ALL areas"

2
24/07/2017

Don't stay here if you want to relax! Yes they have good amenities but it isn't worth all the headaches of moving rooms multiple times. The pool is indoor and freezing cold and it doesn't matter what time of day like they said. The air conditioner broke. They only have one elevator. The second room we were in smelled of smoke so they charge a hefty fee if you do smoke but it obviously doesn't go towards cleaning the room. Some rooms were under renovation and so they were over booked on the other rooms they had available.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
We sincerely apologize that you did not enjoy your stay. Our renovation is nearing completion and we hate that it affected your stay. We appreciate your comments and hope your future travels are safe. Sincerely, Kim Madison General Manager

"Some good, some bad"

3
24/07/2017

Good: The staff were all polite, the room was clean. Bad: Inside rooms have a glass sliding door to an open area. Not the best if you want to sleep in the morning. A meeting was scheduled at the other end of the area, but the greeter stood right outside our door and yelled good morning to everyone coming to the meeting. This started about 7:15 am until about 8:00. Also, the breakfast room was disgusting. No clean tables, no coffee and pizza boxes still piled on a table from the night before. They ran out of forks the day before and didn't have any for breakfast. The trash can had food spilled down the entire front of it from the day before. I would not eat there!!

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
We sincerely apologize that you encountered problems while staying with us. Your comments are greatly appreciated and will be shared with the staff so that we can do a better job in the future. We appreciate your patronage and hope your future travels are safe. Sincerely, Kim Madison General Manager

"No towels or toilet paper"

2
21/07/2017

After being out with friends, we returned about 4:30PM to find maid service had skipped our room. We called the front desk and were told the help had left for the day but fresh towels and toilet paper would be delivered. We went out again, returned about 9:30PM and still no towels or toilet paper ! We located two employees in the hotel laundry near the ice machine. They made several trips to restock our room with laundry and toilet paper. At checkout, i complained but was told an oversight was "normal" and indeed a double oversight was considered normal (in Kansas I guess). I was accused of being rude when I pointed out they hadn't even inquired as to the employees who saved their bacon by helping us. I loudly explained the difference between rude and furious. As the lobby became more occupied, I was given a refund for the night.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for giving us your comments. We sincerely apologize that you had a bad experience at our hotel. May your future travels safe and we hope you will consider staying with us again in the future. Sincerely, Kim Madison, CHA General Manager

"Truck driver"

5
21/07/2017

I would recommend this place to all what I paid for this room was well worth my stay if you decided not to stay here I'm very sorry because you are going to miss out on all the great service and amenities in this place well worth the price I paid

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for your wonderful comments and for selecting our hotel for your Wichita/Park City area stay. We hope your future travels are safe and that they bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Great Way to Start Your Day!!!"

5
20/07/2017

Dawn in CK=GREAT!She's friendly w/ my kids- they love her!My daughter wanted ChocoChip Pancakes- never eats it- Dawn offered the "$1 size" pancakes! She didn't hardly eat-it's the thought that counts!

"Very pleasent"

4
12/07/2017

This hotel exceeds my needs for what I use it for while out of town. My company use this hotel for every stay while we are staying away from home. This by far exceeds my standard for railroad hotel. Keep up The good work.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you so much for your wonderful comments. We appreciate our railroad crews and are happy to hear that we are exceeding your needs. Please never hesitate to let us know if there is more we can do to make your stay a great one. Sincerely, Kim Madison, CHA General Manager

"Groups"

2
11/07/2017

TERRIBLE with large groups of people. Offer horrible room rates for large number and the restaurant CANNOT handle more than about 8 people at a time. Totally flustered. Cold food served, staff doesn't know how to explain equipment. It was just a bad , VERY BAD experience for a family reunion.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
We are sorry that you and your family had a bad experience. Your comments are appreciated and we hope that the next facility you select for your family reunion is able to provide you with a cheaper room rate and a better experience. Sincerely, Kim Madison, CHA General Manager

"great experience"

5
09/07/2017

Best part of my experience at this spot was the breakfast buffet!!! Kudos to the kitchen staff for providing such a well prepared spread. We will definitely be back again! Plenty of selection for the adults and the kids i was with.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for your wonderful comments and we are excited to hear that you will be back again in the future. We are happy that you enjoyed our complimentary breakfast buffet and the variety of items. My your future travels be safe and we look forward to seeing you soon. Sincerely, Kim Madison, CHA General Manager

"Good place"

5
08/07/2017

This hotel was nice. We have stayed at this location before. Getting back to the interstate was a problem with all the road construction. The restaurant was nice and food was ok. the room was clean and comfortable. The hot breakfast was really good with plenty of selection.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your comments. We apologize for the road construction and our hope is that it will be completed soon. May your future travels be safe and bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Best deal, best family environment"

5
07/07/2017

For the price, the quality of the room was great. If you just need a bed, this is a great deal. But beyond a bed in a room, there was loads of fun for our family of four: full-size shuffleboard, ping pong, air hockey, pool table, swimming pool, video games, putting green and plenty of room for the kids to just run around after being cooped up in the car after a long drive. For the price, the best hotel experience our family has experienced thus far.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
We are happy to hear that we played a part in your family vacation. Our large indoor courtyard is a great place for all family members to rest and relax after a long day of travel. We hope the rest of your summer is filled with fun and we look forward to having you back as our guests. Sincerely, Kim Madison, CHA General Manager

"Great value, good amenities"

5
05/07/2017

I like this Best Western in Wichita. It is very comfortable, has the classic interior / exterior layout and is nice and clean. It is a bit dated, but that doesn't detract from the value. There is lots of space and plenty to do. The breakfast is outstanding and the staff is always friendly and helpful. It is less than 15 minutes from the campus (Wichita State University) and downtown. Easy access from the freeway (and the construction should be done soon!).

"Wedding"

4
03/07/2017

Came for a wedding to Wichita Kansas, and had a good experience here (except for the TV remote!). Breakfast was OK, but the server (Emily) was very friendly and attentive to our needs. Bed was a bit lumpy, but we were very tired.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your comments. We take your opinion seriously and will use the information you gave us to do a better job. May your future travels be safe and bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Good Experience"

4
03/07/2017

The hotel was very clean, staff was friendly . Country kitchen was good ...breakfast was very good and staff were very kind. Exterior did not do the hotel justice as it was better inside than out. Rooms were very clean .

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your kind remarks. Our exterior renovation will be starting in the next few months and we hope you will be back to see the rest of our improvements. Thank you for choosing our hotel and we look forward to your next stay. Sincerely, Kim Madison, CHA General Manager

"Don't expect to get the room you reserved !"

3
03/07/2017

We have a reunion every 2 years and this makes this hotel a good money supply for the weekend. Reserved months in advance and credit card on file, BUT they will not guarantee the room you ask for ! Explain how this works ?? Probably won't return !

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
We are sorry to hear that you will not be returning. Until the day of arrival we do not know what rooms will be available because we do not know if someone will be extending their stay or not. We do guarantee a room not a specific room number. We do our very best to accommodate our guests requests but unfortunately we cannot always do so. Thank you for your past patronage and we hope you will reconsider staying with us again in the future. Sincerely, Kim Madison, CHA General Manager

"Excellent"

5
30/06/2017

Excellent service from front desk in checking in and out of motel. Wonderful Breakfast and Staff very friendly. Employers of the motel were very friendly and helpful. Looking forward to next stay at motel.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for your wonderful comments. We appreciate your patronage and look forward to your next stay with us. Sincerely, Kim Madison, CHA General Manager

"Weather detour"

5
17/06/2017

We needed to stop because of weather. The motel looked outdated on the outside but motels were limited. We would stay a few hours till the storms blew over. We were so pleasantly surprised at everything! The motel had recently been remodeled. New everything! As soon as we got to our room the front desk called and just wanted to know if our room was good and did we need anything! The motel had a very nice restaurant with good food and good service. To make a long story short, we slept through the night and never woke up till morning! Very quiet cozy comfy room and bed!

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you so much for giving us your wonderful comments and for selecting our hotel for your stay in the Wichita/Park City area. We wish you safe travels and hope you return as our guest very soon. Sincerely, Kim Madison, CHA General Manager

"review"

4
16/06/2017

staffing issues where a problem, more staff would help both at the front desk and especially in the restaurant. There was a weird smell in the first room i was given. thankfully they were able to give me a different room.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
We apologize that we did not exceed your expectations when you stayed with us. Our team makes every effort to staff according the needs of the guest but unfortunately we are short staffed due to call ins. We sincerely apologize that you were affected by our operational short falls. May your future travels be safe and may they bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Nursing home being advertised as a Hotel."

1
15/06/2017

Was assigned an already occupied room, common area looks like a cheap nursing home. Smells weird, exterior is VERY run down. Bathroom is disgusting. Only good thing was that it was per friendly. That's it!

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
We are sorry that you did not enjoy your stay with us. We are currently undergoing some renovations and we apologize that it affected your stay. Our hope is that you will give us another opportunity to serve when you are in the Wichita/Park City area. Please call me directly if you decide to stay again so that I can "Make it Right". Sincerely, Kim Madison,CHA General Manager

"Above Average Rooms, Quality, Cleaniness...Little Bit Overpriced"

4
15/06/2017

This hotel, while a bit dated, is maintained well, very clean, has comfortable beds / pillows and rooms are generously sized for 3 adults. Rooms are pretty quiet, well appointed and have all the amenities that people are accustomed to in a mid-priced hotel. Price is a bit higher than we've experienced throughout our 30 day trip for this type of hotel - wouldn't call it a value oriented property, but no complaints with value / service / quality Restaurant is on the overall property, with other eating options about 3 - 5 miles away. The atrium common area is a feature that is very appealing, with comfortable seating for relaxing / quiet time with computer and etc. Plenty of options for kids / adults with game tables, putting green, decent pool and etc. Lobby is comfortable. B'fast bar and serve were the best we've experienced in a hotel at this price point. Service was OUTSTANDING (sorry to have forgotten name of our server - my earlier write-up disappeared but she was awesome). Food quality and selection was fantastic and a pleasant surprise! I would definitely plan on staying there again if in the area.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
We are excited to hear that you enjoyed your stay at our hotel. We hope your future travels are safe and that they bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Misled about special requests"

3
13/06/2017

We asked for pet friendly room on 1st floor with close access to door .Upon reservation we made request on website . Then we called prior day of arrival to make sure our special request was met. Person at hotel assured us they could accommodate us. Upon arrival ---no available room on 1st floor! We were LIED to. The stairs were a big hassle , Elevator was not close enough to make easy access for us. I have knee issues. Hotel has very nice accommodations and have stayed here before without issue. But it was too late to cancel and find another hotel . It caused us multiple headaches .

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
We sincerely apologize that your requests were not met. Due to a miscommunication with our flooring delivery, many of our rooms were unable to be rented so we did not have all of our lower level rooms to rent. We are doing a complete renovation of our hotel. We sincerely apologize that this affected your stay. Our goal is to meet all our guest requests but sometimes we cannot. We hope you will consider staying with us again in the future. Please call me directly at 316-832-9387 so that we can "Make it Right" with you. Thank you for giving us your feedback. Sincerely, Kim Madison, CHA General Manager

"A Very Nice Stay"

5
12/06/2017

This hotel provides a free breakfast which is a full breakfast, instead of the usual continental fare at most facilities. All the usual free amenities are available including free Wi-Fi. A nice family hotel, plus awesome, positive, helpful staff equals a very nice stay and experience.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you so much for your wonderful comments. We are happy that you enjoyed our facility and we hope your future travels bring you safely back to us. Sincerely, Kim Madison, CHA General Manager

"Great stay"

5
11/06/2017

Glad to see updates such as new carpet paint and decor. Really made a huge difference. Rooms were clean and comfortable. Staff was super accommodating and friendly. Will definitely stay again. Enjoyed having the whole back of the hotel for our conference guests, speakers, and dinner.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
We are so happy to hear that you enjoyed our updates. We plan to complete our renovations by February of 2018. We appreciate your comments and we look forward to your next stay with us. Sincerely, Kim Madison, CHA General Manager

"Car problem here for 4 days"

5
29/05/2017

Came here transmission went bad. People were nice and helped me out while here cause I had no car. Its clean and fresh I will see them again next year. Gonna spin music for family and enjoy myself thanks

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
We are so sorry that your stay was due to car trouble, but happy to hear that you had a good stay with us. May your future travels be safe and may they bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Break from long haul trucking!"

5
26/05/2017

Great, friendly staff. Nice clean room, game room area had pool tables, air hockey, shuffleboard, and even a putting green. They allow pets with $10 deposit. There was a beautiful pond out back. They have discount rates for commercial drivers. Will stay here again!

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you so much for giving us your wonderful comments and for choosing our hotel while in the Wichita/Park City area. We are looking forward to your next stay and wish you safe travels. Sincerely, Kim Madison, CHA General Manager

"A memorable experience."

5
17/05/2017

The hotel is situated very next to freeway, which is a plus point, I have stayed there few times on my business trips and I made sure to bring my family one day, The kids enjoyed swimming I enjoyed the hot tub. there are few other games also available for elders of kids to play. I highly recommend the hotel to all the business or family trips if you are in the area to enjoy your comfort and stay at this location. Being the Elite member of this chain I thank every one from booking all my reservations over the phone and making out stays a wonderful experience for my family.. Keep up good work.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your feedback! We appreciate your business and are looking forward to your next stay. Our indoor atrium and game area are a big hit with families because there is something for all ages to enjoy. May your future travels be safe and bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Great rooms for great price"

4
10/05/2017

We have stayed there 3 times for trips to doctors appointments. The rooms have been clean we prefer the inside rooms which are decorated nicely. The breakfast is really good, not just quick food but good hot buffet which makes the price of the room even better.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your feedback. We are so happy to hear that you enjoyed our Complimentary Hot Breakfast Buffet. May your future travels be safe ones and bring you back to us soon. Sincerely, Kim Madison General Manager

"Vacations"

5
08/04/2017

Vacations with my families a time of from work we needed so much an we're planing to go back we are telling friends and family how nice is this place we loved see you soon, i am trying to bring my daughters and kind i think they going to have to much fun at the pool and the comfort of of the rooms

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you so much for your wonderful comments. WE LOVE FAMILIES! We hope you can bring your daughters for a long weekend stay with us. May your future travels be safe and may they bring you back to us very soon. Sincerely, Kim Madison, CHA General Manager

"Stayed over night for test in next day"

4
30/03/2017

Came in the day before having to take a state certification test. The test wasn't until 1o'clock in the afternoon so we went to the free breakfast buffet in the morning and then sat in the large area and studied til lunch. The lady that was working the restaurant was extraordinary service checking on us several time thru the morning and bribing us coffee and water. The room was very comfortable and was larger enough for the 3 of us to get together that 1st evening and study and read thru the materials.

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your comments. We hope the test went well and we appreciate you staying with us. So happy to hear that our servers made you feel welcome and hopefully eased some of the stress of the test taking. May your future travels be safe and may they bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Always great"

5
29/03/2017

This hotel is great for work or family trips. Everything you need is close by and there is plenty for kids. Staff is ready to help for little or big issues. Always clean. Onsite restaurant is a big bonus

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your comments. We appreciate your patronage and look forward to your next stay. Most importantly, thank you for being a loyal Best Western guest. May your future travels be safe and filled with fun. Sincerely, Kim Madison, CHA General Manager

"Excellent Stay"

5
27/03/2017

Stayed for a weekend confrence.. Was a great place to stay.. Place was clean and staff friendly. Room was ROOMY and everything was perfect.. The Breakfast was Great and we ended up eating at the restraunt every meal.. Great value and good PIE !!!

Kim M, General Manager at Best Western Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your feedback. We greatly appreciate your business and really enjoyed your group. Our complimentary hot breakfast buffet is always a winner and we are glad to hear that you enjoyed it. May all of your future travels be safe and may they bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"A very convenient stoppover"

4
26/03/2017

We stayed here overnight on the way to Colorado. It was a good experience for us - easy to get in and out of, nice staff, the room was fine, and the breakfast was acceptable. We were happy with our stay.

Kim M, Owner at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your comments. We are happy that you enjoyed your stay with us. May your future travels be safe ones and may they bring you back to us soon. Sincerely, Kim Madison,CHA General Manager

"Nice hitrl"

4
14/11/2016

This is a very nice hotel. It's clean. The towels are soft as well as the toilet paper. There is a restaurant on premises that the hotel gives you a ticket for breakfast. It's a nice buffet full breakfast. Very good.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your comments. We are happy that you enjoyed our complimentary hot breakfast buffet. Thank you for selecting our hotel for your stay in the Wichita/Park City area. We look forward to your next stay with us. Sincerely, Kim Madison, CHA General Manager

"Do not stay"

1
03/11/2016

I could not cancel this reservation so I had to stay. It was not a clean property and I went through 3 rooms to find one that didn't smell so bad that I could actually walk in the door. I will say the staff was very helpful and embarrassed at the state of the rooms. It is a smoking hotel that was turned into a non smoking one but wasn't updated with paint or cleaning or new furnishings. I'm sure in the 80's it was a nice place. It was a $30 room that cost well over $100. Horrible.......

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We sincerely apologize that you did not have a good experience at our hotel. Our hotel is very clean and has won many Excellence in Housekeeping awards. We hate that you had a different experience. Please contact me directly so that I can make an effort at making this right with you. Again, we apologize. My number is 316-832-9387. Sincerely, Kim Madison, CHA General Manager

"Not for me"

2
26/10/2016

Let me start by saying that I am brand loyal and this hotel chain is not my preferred brand and not the style of hotel I typically stay in. I was in Wichita on business and this was the hosts preferred brand because of a partnership and as a guest I respected their choice. The staff was very friendly and welcoming. The hotel is a very unique older hotel/motel with an attached restaurant. It has tons of amenities of which I only used the gym. The room was spacious and the bed comfortable, but the cover beneath the comforter seemed old and very fuzzy so I removed it. Besides the television everything else was a bit outdated. I stayed in room 216 which faces the indoor courtyard area where there are a bunch of games and entertainment. Everything from ping-pong, to shuffle board, pool tables and arcades were available, however if you are traveling for business and need rest, plan on staying up because of these activities. Not sure what the occasion was, but there we kids running around every where all night. I barely got any sleep. As a father of 4 children I am sympathetic, however this group was unruly. The internet connection was very inconsistent so I used my phone as a mobile hotspot. The breakfast buffet was not good at all. Not many options to choose from and the staff was not very friendly. This may be a good hotel for children (maybe), however I don't think I'll stay here on my next visit.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are so sorry to hear that you did not enjoy your stay. Our large indoor courtyard and game area does attract sports groups and events that include younger groups. We do have exterior rooms that do not overlook the interior game area and our Front Desk Agents would be more than willing to accommodate your request for an exterior room. Thank you for taking the time to give us your comments and will use your information to do a better job. We hope you will reconsider staying with in the future, give me a call so that I can do something special for your next stay with us. My number is 316-832-9387. Sincerely, Kim Madison, CHA General Manager

"Great choice "

5
26/10/2016

This hotel was very clean and comfortable, conveniently located right off the highway. There is a huge game room area with pool tables, ping pong, and lots of activities that would be great for a family stay. The beds were very comfy with lots of pillows and the rooms were quiet providing for a good nights rest. Overall we had a great stay, would definitely recommend this hotel!

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for your wonderful comments and for taking the time to provide your feedback. Our indoor courtyard provides guests of all ages something fun and entertaining to do while they stay with us. We are glad to hear that you enjoy the extra pillow on the beds and we look forward to your next stay. May your future travels be safe ones. Sincerely, Kim Madison, CHA General Manager

"What a great place to stay!"

5
26/10/2016

We stopped here while conducting business in Wichita. We ended up spending most of our time in the hotel lobby, with all the video games and billiards! The staff was friendly, rooms were clean and well made, and the wifi was lightning fast!

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
WOW, thank you for your wonderful comments. We are so happy that you chose our hotel for your stay here in the Wichita/Park City area. May your future travels be safe ones and may they bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Fun for the family"

4
26/10/2016

Our stay here was brief, checked in, left and didn't get back until late then crashed and left. While I was there, I noticed that there was a lot to offer for families, including an enclosed pool. In addition, there are other games offered in a wide open area. There was some construction going on with the restaurant, however, the food was very good and quite a variety. Very good value with the room. It is an older hotel, but they are updating it.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your great comments. We hope you will be able to stay with us again soon so that you can enjoy all of the wonderful amenities that we have to offer. Our indoor courtyard includes a pool, spa, billiards, ping pong, video games, shuffle board, and mini golf. We are happy to hear that your enjoyed our complimentary hot breakfast buffet. May your future travels be safe ones and bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Ehhh..."

1
23/10/2016

The room was great, everything was very clean really liked the soap dispensers they have. The service and food at the restaurant attached to it was very poor i would not recommend going there. The manager that checked me in seemed rather clueless the whole entire time he was checking me in and didnt seem to know what he was doing, and he answered his cellphone while he was checking me in which seemed odd to me. Needless to say i dont think i will be returning anytime soon.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your feedback. We sincerely apologize that we did not meet your expectations. I would really appreciate an opportunity to make this right with you on your next stay with us. Please contact me at 316-832-9387 when you are traveling to our area again. Again we apologize. Sincerely, Kim Madison, CHA General Manager

"Best Best Western Ever!"

5
12/10/2016

I used to travel for work. This Best Western was the best we have ever stayed in! The hotel staff was wonderful, the room rocked, the amenities were amazing. The water pressure in the shower was the only thing I would want improved. Any issues were immediately resolved. Really enjoyed this stay. Other hotels will forever be compared to this one.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
WOW, thank you so much for your wonderful comments. We are so happy that you enjoyed your stay and we will definitely look into the water pressure issue you encountered. We wish you safe travels and hope that you return to us soon. Sincerely, Kim Madison, CHA General Manager

"Class Reunion"

4
09/10/2016

the hotel room was great there was plenty of clean towels and the bed was nice the Jacuzzi was super nice. the ball room was great the and the dessert was made in house and was delicious the only down side was that the security was next door and banged around all night but other than that it was nice

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for your great comments about your stay with us. We are very happy that your reunion was a success and that you had a good time. We apologize that you were disturbed by our security team and will look into why that occurred. We appreciate your patronage and we hope to have you as our guest again very soon. Sincerely, Kim Madison, CHA General Manager

"Interesting place"

4
30/09/2016

The staff was professional and friendly The commons areas were well maintained. Our room was very clean. The cox cable television was excellent The wifi internet was also excellent Our room was closest to highway 135 and it sounded like the traffic was coming through the room. The room furniture needed updating and the carpet needed replacing. The mattress was hard as a rock.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your feedback. We are glad to hear that you enjoyed the majority of your stay. We apologize that you were not 100% satisfied. Our hope is that you will return and give us another opportunity to serve you. Again, thank you for your comments. Sincerely, Kim Madison, CHA General Manager

"unique stay"

4
20/09/2016

We liked the unique layout of the hotel. Our interior room had direct access to the game/pool area. Room was clean and quiet. Breakfast was good. Staff was friendly and were very polite to my entire family.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for staying with us and for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay with the Complimentary Hot Breakfast Buffet. May your future travels be safe ones and may they bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Near the Airport"

3
19/09/2016

The staff at the hotel are very friendly and helpful. Quick check-in. The hotel is a motel/hotel and there was access from the curb to our room. The décor is in desperate need of a remodel. The towels are well worn. The air conditioner stopped with a thunk. The carpeting was less than clean. Not the usual expectation from a Best Western as far as ambience.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are so sorry to hear that you did not enjoy your stay. For the future, please inform our desk staff about any problems you may have so that we can move you to a more accommodating room. We are currently in the middle of a remodel and truly hope you will be back to give us another opportunity to provide you with the great service you deserve. We wish safe travels and thank you for taking the time to give us your feedback. Sincerely, Kim Madison,CHA General Manager

"Makeover Paradox"

3
12/09/2016

A huge Best Western that, like many, has undergone a makeover with their re-branding efforts. You could hold a large conference here. Huge common area that could seat 150 people; 150 rooms; good size indoor pool and hot tub. The embedded Country Kitchen is also large. There are some motel-style rooms opening directly to the outside for those who need to be near their cars. The service was an example of good Midwestern hospitality. The staff are all well trained, friendly and helpful. Check-in was a breeze (though it still involves signatures and identifying your car). The room was large and clean, with a modern TV, desk, hanging rail, small bathroom area. The desk chair was comfortable as was the bed. The free breakfast buffet was the largest I've come across in this market (and I've stayed in probably 8 places in this area in the last 6 months). It featured a fresh fruit selection, gravy & biscuits, ham, sausage, eggs, chorizo/egg bake, breads and pastries. Coffee was decent too. But the renovation is half done. Carpet in the rooms wasn't replaced and you're hit with that old smoky smell as soon as you open the door. The walls are pale bare brick, there aren't sufficient electric outlets for the tech-savvy traveler, the water pressure in the shower is so low, you can almost be in it and not get wet. Basically, the infrastructure is still 70's and tough to hide let alone fix. For $55 a night thru Priceline it was good value, though, and if you're OK with something between a old-style Days Inn and a Radisson, you'll be fine. If you prefer somewhere more modern , this is not for you.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for giving us your feedback. We appreciate your comments and will work hard to continue improving our property. Our guest rooms will have all brand new carpet by the middle of next year along with new lighting, electrical, and artwork. We wish you safe travels and look forward to having you back as our guest again soon. Sincerely, Kim Madison, CHA General Manager

"The BEST....."

5
09/09/2016

My husband and I drove from Houston. Our room was huge, clean, comfortable and super wonderful! Awesome indoor hot tub (rare luxury) and pool. The young man at front desk (Justin I believe) was super courteous, dressed in clean white dress shirt with cuff links. Thank you Best Western for a luxurious relaxing overnight stay. If EVER we come thru we will surely be staying with you again !!! Loved it !

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are very excited to hear that you enjoyed your stay with us. Thank you so much for taking the time to give us your wonderful comments. We hope all of your future travels are safe ones and we look forward to having you back as our guest. Sincerely, Kim Madison, CHA General Manager

"Best Family Hotel In the World!"

5
05/09/2016

We absolutely love this hotel! The restaurant is excellent and the hotel offers a complimentary breakfast buffet with each night's stay. All the rooms open up to a common area where our kids had a blast. There is pool, ping pong, shuffle board, arcade games, putt putt, and a merry-go-round ride for toddlers. We have our family reunion here every three years and we would never consider another hotel!

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
WOW, thank you so much for your loyalty to our hotel and for taking the time to give us your wonderful comments. WE LOVE FAMILIES and are so glad that your family gathering was a success. We look forward to seeing all of your again very soon. Sincerely, Kim Madison,CHA General Manager

"Great little overnight stay"

4
01/09/2016

We needed a hotel room overnight to break up the longish drive to Colorado. We got a great price through Priceline on this Best Western and couldn't have been more pleased. Easy location off the highway, and plenty of parking made us very happy we had arrived. The room was clean, the beds were comfortable, and breakfast was a nice extra before we hit the road again. We wouldn't hesitate to stay here again.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your comments. We are so happy to hear that you enjoyed your stay and our complimentary hot breakfast buffet. May all of your future travels be safe ones and bring you back to us soon. Sincerely, Kim Madison,CHA General Manager

"Very comfortable room"

5
28/08/2016

I attended our Civitan Heartland District Convention over a weekend and my room was ideal. The bed and pillows were great and I slept well. The showers were ideal. The shower heads were good and the nonslip floor was perfect. I really liked the soap, shampoo and conditioner dispensers. See picture. The convention rooms were nice and convenient. But the very best part of my stay were the employees. John, the maintenance man, was very helpful and nice. Peter, who helped set up the meeting rooms was great. If I owned a hotel I would want to employ both of them. I look forward to returning.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for your wonderful comments about your stay with us. We appreciate your groups patronage and we look forward to having you back again soon. Our employees are our greatest asset and I will make sure that John, and Peter hear about your comments. We wish you safe travels. Sincerely, Kim Madison, CHA General Manager

"Family Reunion"

4
26/08/2016

We stayed 8 days in Wichita visiting friends and attending a family reunion. We were also able to watch the Olympics in our spare time. We had a free buffet breakfast every morning and it included lots of fruit, cereal, pancakes, biscuits and gravy, ham and sausage, toast, pastries, etc.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your comments regarding your last stay with us. We are very happy to hear that you enjoyed your complimentary hot breakfast buffet. May your future travels be safe and we hope they bring you back to us again soon. Sincerely, Kim Madison, CHA General Manager

"Great stay"

4
15/08/2016

The beds were very comfortable, and there were easily accessible electric outlets. The staff was great. The breakfast was very tasty and well presented. I was very pleased with my stay. Even though there were road repairs going on it was easy getting to the facility.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much taking the time to give us your wonderful comments. We are so glad to hear that you enjoyed your time with us and we look forward to having you back again soon. We apologize for our street construction and hopefully it is complete soon. Thank you again for your patronage. Sincerely, Kim Madison,CHA General Manager

"Wichita business trip"

5
11/08/2016

Always a pleasure to stay at this Best Western. Comfortably, quiet, and a good value for the price paid. Enjoy the pool, workout room and the comfort provided in the rooms. I have used this same location for over 30 years and the upkeep of inside and out has been outstanding.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your wonderful comments. We appreciate your patronage and love the fact that you have been a regular guest for over 30 years. Our updates and improvements will continue with a complete renovation of our Country Kitchen restaurant and new guest room carpet and furniture. We look forward to hearing what you think of our upcoming updates. Sincerely, Kim Madison,CHA General Manager

"Clean Rooms, Excellent staff, Great for Kids"

4
02/08/2016

We recently were in town for a sporting event and choose this hotel due to the fact we had stayed there before and the kids loved it. The room was clean and spacious. Breakfast buffet was good. Staff were excellent. Will stay here again next time we are in town.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your kind remarks. Our complimentary hot breakfast buffet is a great feature of our hotel especially when feeding young athletes. We hope your sporting events were successful and we are looking forward to having you back again very soon. Thank you for choosing our hotel. Sincerely, Kim Madison, CHA General Manager

"Average Hotel"

3
31/07/2016

This hotel was in a great location for what I needed. My daughter was playing in a basketball tourney and we needed easy access to I-135. I got an express deal on Priceline, so I had a good price. We had access to our room from both outside and an interior hallway. The outside access was a little creepy. Lots of people outside smoking and gathered in the parking lot. Our room was just "ok." We had 2 queen beds, which were fairly comfortable. There was a nice flat screen TV and a small fridge and microwave. You receive tickets for breakfast at the restaurant attached to the hotel. They have a nice breakfast buffet each morning. They appeared short staffed so it took awhile to get seated and have our drinks brought to us. I also felt like we needed to tip since we had a waitress. The hotel reminds me of an old Holidome -- there's a center section with games such as shuffleboard, air hockey, ping pong, pool table, etc. I was a little disappointed that we had to pay to play the games, but we did enjoy a few games of air hockey one evening. There was plenty of space for gathering, so it would be nice if you were staying with a group. We did notice a lot of trash, such as yogurt cups and candy wrappers on the tables and the floor. The staff was friendly. Overall, it was a good experience.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your remarks. It sounds like you caught us at a very busy time and we are sorry that you did not have a fantastic stay. We hope you will consider staying with us again in the future and we wish you safe travels. Sincerely, Kim Madison, CHA General Manager

"Great Staff. When issues arrise they bend over backward to make it good"

5
31/07/2016

This was our second stay at this hotel. It is clean and the beds are comfortable. The staff bends over backward to make your stay great. The food in the restaurant was tasty and inexpensive. We look forward to our next stay the end of October.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your wonderful comments. We are fortunate to have a fine group of staff members who truly care about our guests. May your future travels be safe ones and we look forward to seeing you in October. Sincerely, Kim Madison, CHA General Manager

"Very very average"

2
30/07/2016

Our room was very dark and felt like we were in a dungeon. Seems like it needs a major overhaul. Everything just dingy and dirty. Would not stay there again. There is a restaurant attached/within the hotel but the food is pretty bad and service very slow.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We hate to hear that you had a bad experience at our hotel. Our award winning Housekeeping staff will be saddened to hear your comments. We are sorry to hear that you will not be staying with us again and hope you will reconsider. If you change your mind please contact me directly so that I can make it right with you. We thank you for taking the time to give us your comments. Sincerely, Kim Madison,CHA General Manager 316-832-9387

"Uprr"

5
28/07/2016

All my stays at this hotel have been great tall the help is very nice and the driver Sarah is one of the best. Lindsey is very bubbly and everyone else is great too. I stay here all the time and they take great care of me. I'm a diamond select member and proud of it.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
WOW, thank you so much for being a loyal customer and for taking the time to give us your wonderful comments. We appreciate your business and we hope that your future travels are safe ones and that they bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Great Hotel Staff"

4
21/07/2016

We had issues with the pickup service, but the staff remedy the issues and got us to the hotel. They had great staff that cared about customer service! Hint if you are flying in and call for the transportation make sure they know which airport you are at. Repeat it to the receptionist a few times. I would stay here again.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We sincerely apologize for the confusion on the shuttle service. Our driver felt terrible about the mix up. We hope your future travels are safe and successful and we appreciate your patronage. We look forward to your safe return. Sincerely, Kim Madison,CHA General Manager

"Comfy"

5
21/07/2016

Very clean, inviting environment. internet was a bit slow but there was a conference there so I am sure there were tons of people on the server. The convenience of the restaurant onsite was great! Then pool was very clean and a great place to relax after training each day!

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your feedback. We appreciate your patronage and look forward to your return. Our Fiber Optic Internet cable will be installed sometime the first of August so the next time you stay you should not experience any problems. We are very glad to hear that you enjoyed our complimentary hot breakfast buffet and the pool. Thank you again for your wonderful comments. Sincerely, Kim Madison,CHA General Manager

"Holmes Reunion Experiences"

4
18/07/2016

good food, great service, attentive and cooperative. Facilities that are provided are in super condition, easy accesibility, and clean. Venue for our purposes was perfect, will definitely be back to visit again.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
WE LOVE FAMILY REUNIONS! Thank you for selecting our hotel and we hope to have you and your family back again soon. We really appreciate you taking the time to give us your feedback and we wish you safe travels in the future. Sincerely, Kim Madison, CHA General Manager

"Family College Visit"

3
17/07/2016

Ok so there are 2 trains of thought on this hotel. We spent 1 night on a college visit to Wichita State Unv. i booked online the night before with hotels.com, that was my mistake. I need 2 rooms, one for my husband and i, then one for my 2 teenage sons. When we checked in i was told by the desk clerk that we had to king rooms that are handicapped accessible. they both had outside doors to the parking lot as well as the hall entrance. I asked if i could change and was told he could not help me that i need to contact Hotels.com. so while we were in the lobby i called Hotels.com and explained i wanted to change this reservation, they put me on hold to call the hotel. The phone range the clerk i was talking to picked up the phone and explained that they had no rooms to change my reservation. I couldn't believe it! They had empty rooms he even told me but since it was booked through Hotels.com they would not change the rooms. So the rooms are dated, but clean. the rode noise was loud since we were along the highway. My men loved the games, pool, shuffleboard and videos. they highly recommend for the entertainment! The free breakfast the next morning is not to be missed. It was the best of your trip. I have to say if i had a different room and been able to change our rooms i would have been giving this hotel at least 4 stars. Just being there guest i was frustrated that they would not help me make a room change, we would have paid the difference so beware and only book directly with this hotel.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for giving us your feedback. I apologize that we did not do a better job getting your rooms changed and I will look into this situation more closely. We hope that you will consider staying with us again and please give us a call at 316-832-9387 and we can more clearly describe the different room types that we have and there locations. Our complimentary breakfast buffet is a big hit with our guests and we are happy that you enjoyed it as well. Again, thank for taking the time to give us your feedback. Sincerely, Kim Madison, CHA General Manager

"A nice, but Kooky Hotel with an unintentional throwback feel."

4
12/07/2016

I attended a convention at this hotel and found the lay out to be kooky. Many of the rooms had sliding glass doors that opened into a main Panel content area which created for an awkward moment when we first arrived and threw open our curtains to get some light and instead had a couple hundred people and the guest of honor at the convention quickly look in our direction. The restaurant on the grounds is serviceable if you're looking for fried and comfort foods, but not many options for vegetarians or gluten free eating which was an issue for some of my travel mates. Another big con is the lack of a bar on the premises. These types of conventions are known for having drinks and the closest place to get liquor was quite beyond walking distance. The hotel did offer a shuttle service to take us to a nearby Wal Mart which allowed us to pick up a few things for our room which is an unusual service. My biggest complaint was that I had expressly requested a non-smoking room and my room smelled of cigarettes - like it was recently converted to a non-smoking room. The plus sides is that all the quirk came with a fair amount of charm. The staff was very friendly despite the strangeness of the layout it added to the experience. I'm looking forward to going back to this Best Western for the same con later this year.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for giving us your feedback. Our indoor atrium area is one of the features that our guests love most about our hotel because it gives everyone room to spread out. The atrium includes billiards, ping pong, air hockey, video games, and much more. We are so glad to hear that you will be returning to our hotel in the fall, please ask your server and they will be happy to provide you with a gluten free menu or prepare any special requests you may have. We wish you safe travels and look forward to seeing you soon. Sincerely, Kim Madison, CHA General Manager

"Knights of Columbus meeting"

5
11/07/2016

We have stayed at this hotel in the past for Knights of Columbus meeting. The staff is very helpful and the stay is amazing. Rooms are clean and well maintained. the overall experience was very good. Thanks

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for wonderful comments. We truly enjoy having the Knights of Columbus here at our hotel and hope your group will consider us again in the future. Enjoy the rest of your summer and we look forward to having your back as our guest very soon. Sincerely, Kim Madison, CHA General Manager

"Our stay at Best Western Wichita North"

4
11/07/2016

I have stayed at this property several times and have always found the staff friendly and helpful, the food good and the room quite comfortable. Good rates. Good location for a family stay or a small/medium size conference. Easy to access from I-35, north of Wichita, KS Several antique shops and an excellent glass shop in nearby Kechi, KS

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your great comments. Our facility can accommodate groups from 10-600 persons and we are a great location for family reunions. Our indoor atrium has billiards, ping pong, air hockey, shuffle board, video games and more. There is something for guests of all ages to enjoy. Thank you for staying with us and we look forward to your next visit. Sincerely, Kim Madison, CHA General Manager

"Trip"

4
11/07/2016

Thought that the hotel was nice. Somethings were a little dated. Food in the restaurant was good, and they had a lot of different items available. Staff was very nice and friendly. Some of the common areas were a little dated.

"Fantastic!"

5
11/07/2016

This was an incredible value and fantastic hospitality. So welcoming. Very clean and comfortable room. The breakfast is a full awesome buffet that would cost $20+ at a name hotel. Justin was awesome. Will be back here when we return to Wichita.

"Clean, lots for kids to do, nice stay"

4
06/07/2016

This place is great for families. Pool, games, nice clean rooms. Breakfast included. Would be good for conferences too. The staff was friendly and helpful. Hotel was quiet overall. We have stayed here before and it was great with kids. The only negative is that the glass sliding doors in our room lead to the common area and we could hear people out there at various times. Other than that, great value stay.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are so happy to hear that you enjoyed your stay with us and we thank you for taking the time to give us a review. The next time you stay you can request a room on the exterior that does not open up on to our atrium/game area. We really do have something for guests of all ages to enjoy and our Full Hot Breakfast buffet that comes complimentary with our guest rooms is a huge hit with everyone. Again, thank you for your nice comments and we are looking forward to having you back as our guest. Sincerely, Kim Madison,CHA General Manager

"Great Stay"

5
05/07/2016

Nice amenities with an attached restaurant, no bar. Convenient to the highway system in and around Wichita, Kansas. Close to Newton Kansas too. At the rate I received I would stay there again. Convention sight for smaller conventions is good.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your wonderful feedback. We have over 21,000 sq ft of meeting space and can accommodate small meetings on up to meetings with 500 attendees. Being located at exit 13 at 53rd Street and I 135, we can be accessed easily and you can get anywhere in the Park City/Wichita area in a very short amount of time. Again, thank you for your comments and we look forward to having you back as our guest very soon. Sincerely, Kim Madison,CHA General Manager

"Delightful upgrades"

4
30/06/2016

It had been a few years since I was attended the family reunion at this facility. It is completely updated. The rooms and the atrium is terrific. It used to be a bit depressing but no more. They also added an elevator. It is much improved and one that I recommend heartily.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are very happy to have you back as our guest! Our renovations have been exciting and we have lots more in store for the next few years. We hope you will keep coming back to see the updates. Thank you for taking the time to give us your wonderful comments about our hotel. We wish you safe travels. Sincerely, Kim Madison,CHA General Manager

"An Interesting Best Western"

3
28/06/2016

This Best Western is not what I would consider "typical." It is located away from other establishments; fairly secluded, with a Country Kitchen restaurant adjoined. There is a small gas station next door - pretty basic. From online photos, I thought the hotel was somewhat new, but that is not the case. Hotel staff at the front desk were welcoming and helpful. Our room was clean. It was an extremely hot couple of days when we stayed, so the small air conditioner unit was working hard to keep up with all the humidity; it did well. The bathroom was small, but there were automatic soap, shampoo, and conditioner dispensers handily located within the tub. Families with elementary school aged children would appreciate the available video-type games, air hockey, etc. as found in an arcade (bring $). Shuffleboard is available to play - just ask the front desk for the equipment. There was also an ice cream machine, but an "Out of Order" sign was posted during our two-day stay. A really HUGE area with tables and chairs, sofas, chairs to relax and a television are also located near the game area. This would be great for a family reunion or large group get together! The swimming pool was refreshing and appeared well-taken care of, as did the whirlpool Jacuzzi . Plenty of extra towels were available in the pool area, so no need to use yours from the room. There are some rooms available with both an outdoor entrance and then an entrance into the inside hallway; others with a sliding glass door facing the game/recreation/lounging area. Each guest gets a coupon valid for the breakfast buffet at the Country Kitchen, which adjoins the hotel. Items on the buffet included items such as scrambled eggs, sausage links, hash browns, yogurt, several types of fresh fruits, pastries, etc. Nice breakfast with something for everyone. This was a nice place; we were just expecting something more up-to-date and with maybe some stores nearby.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your comments about your last stay with us. In the last 3 years we have added an elevator, renovated our public spaces, added granite counter tops to our guest rooms and many other small projects to upgrade our hotel. Over the next couple of years we will be completely renovating our guest rooms as well as our exterior. We hope you will continue to be our guest and watch as we continue to improve our hotel. At the first of 2017 they will be breaking ground on an outlet mall right across the street from our hotel which will provide shopping and dinning. We look forward to having you back as our guest very soon. Sincerely, Kim Madison, CHA General Manager

"BEST WESTERN STAY"

4
28/06/2016

Received good customer services from front desk and restaurant. Customer service/front desk ensured everything was good and in place before I left the front desk. This is not my first stay at this hotel. Room was clean and comfortable as always. I request the same room each visit and it works out just fine. The restaurant has good food. Sometimes they just have to keep check to ensure food is still hot for incoming guests.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for being a loyal Best Western guest. We appreciate you taking the time to give us your feedback and we look forward to having you back as our guest. I will share your comments about the Country Kitchen restaurant with our Food and Beverage and manager and staff. Thank you for giving us your comments because it will help us do a better job. Sincerely, Kim Madison,CHA General Manager

"Hotel Review"

5
27/06/2016

Our stay at Best Western North Wichita was very nice. We had nice rooms and plenty of space to gather for our family reunion. We have used this hotel for several years for our family reunions and will likely use this facility again for the next one.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for trusting us with your family reunion. We appreciate your continued patronage and look forward to your next stay with us. Also, thank you for taking the time to give us your comments and we wish you safe travels. Sincerely, Kim

"Really great set up for families!"

4
27/06/2016

There is a huge room for gatherings and games like putt-putt, pool tables, air hockey and more! We ate our meals at the Country Kitchen connected to the Hotel. Our server mostly was Frank and he really made our experience fun and relaxing! I would definitely recommend staying at Best Western North and eating at the Country Kitchen. Ask for Frank!!

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
WOW, thank you so much for taking the time to give us your wonderful comments. We appreciate your business and hope that your travels bring you back to us very soon. Have a fun filled summer and thank you again for your comments. Sincerely, Kim Madison, CHA General Manager

"Long day on the road"

5
21/06/2016

After driving over 1000 miles, it was heaven to see the Best Western sign! As soon as we walked in, the front desk people were so help to see us and ensure we checked in fast so we could get to bed. Walking into the room, it was so nice to see that the A/C was on and turned down making the room very nice and cool. This help tons being we were in bed and asleep within 10 mins of walking in the front door.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your comments. We are very happy to hear that you enjoyed your stay with us and we look forward to having you as our guest again soon. Stay and safe and have a wonderful summer. Sincerely, Kim Madison, CHA General Manager

"HIGHLY Recommend! "

5
16/06/2016

My family and I were tent camping when an unexpected (to us) thunderstorm so we had to get a hotel room. This Best Western is by far, the nicest one I've stayed in. There is a small, 3ft indoor pool along with a few arcade games, coin rides for small children, a pool table, table hockey ping pong table and a few other inside games. All of the hotel staff were very nice. One of the best things is the free breakfast buffet. For a 3-star hotel, the buffet was plentiful and the dining area was spacious. If I ever come back through Wichita again, I will definitely choose this hotel.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for your comments. We are sorry that your camping plans were disrupted by mother nature but also glad you chose to stay with us. We wish you safe travels in your future. Sincerely, Kim Madison, CHA General Manager

"Hot rod power tour"

2
16/06/2016

Check in fine, front staff very friendly and helpful. Went to room and a/c was not working, John the maintenance man showed up to troubleshoot unit but was interrupted the first time by radio to fix a toilet which is reasonable but the second radio call just after he got back required him to leave again for other problems reported by front desk which included a tv repair which apparently took priority over our Ac (pardon me) When they finally left him alone he replaced the unit and everything was fine. I would give John an excellent rating but whomever is responsible for his scheduling a failing rate. The hotel management needs to get this problem solved. As a side note the towels were very rough.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We sincerely apologize that we did not repair your AC in a timely manner. I have discussed this with John and he will prioritize his projects differently in the future. Thank you for taking the time to let us know how we can improve. Sincerely, Kim Madison, CHA General Manager

"Don't Stay Here"

1
13/06/2016

Keys don't work, room smells, dead bugs, hot tub doesn't work right, breakfast was gross. Don't pay full price!! Got a discount and thank goodness. Only thing it had going for it was the location for the purpose of my trip. Would never stay at this place again or recommend it to anyone!!

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
All of us here at the Best Western Wichita North extend our sincere apology that you did not enjoy your stay with us. We strive to make every guest experience a good one and we hate that we did not meet your expectations. We wish you safe travels in the future and again, we apologize. Sincerely, Kim Madison, CHA General Manager

"Amazing Staff"

5
13/06/2016

every single staff person I encountered greeted me with a smile and salutation. It did not matter if they were just walking down the hallway or in a position to attend to one of my needs (such as check in or restaurant server) they all were incredibly kind and helpful, always offering to assist with anything. This is not common unfortunately these days. This property understands real customer service!

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
WOW, thank you so much for taking the time to give us your wonderful comments. We are very fortunate to have a great group of staff members and I will make sure that they all see your comments. We appreciate your patronage and we hope that your travels bring you safely back to us very soon. Sincerely, Kim Madison, CHA General Manager

"Weekend Conference Stay"

5
13/06/2016

I attended a Conference at this hotel last weekend. I noticed an amazing shift in all aspects of the provided services from last year when I attended this annual conference. Others who were there last year and this year noticed as well. Kudos & Awesome Job To This Hotel's Staff! ;-) I look forwarded to attending our conference here again next year.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
It is wonderful to hear that we provided you with the level of service that you deserve. We appreciate your group using our facility and we will strive to do an even better job for you next year. Thank you for taking the time to give us your wonderful comments and we wish you safe travels. Sincerely, Kim Madison, CHA General Manager

"Very enjoyable"

5
10/06/2016

This was a very pleasant stay over, highly recommended. Clean rooms, pleasant and very helpful staff. Would definitely stay again, have stayed there before but this stay was definitely improved from previously staff went out of their way.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for the wonderful comments about your last stay with us. Providing our guests with great customer care is the most important part of what we do. We hope that all of your future travels are safe ones and we look forward to having you as our guest again soon. Sincerely, Kim Madison, CHA General Manager

"Great stay"

4
09/06/2016

This is a great place to stay for a family with kids! Swimming pool & hot tub, pool tables, air hockey table, putting green, shuffle board, & video games. Free breakfast buffet was fantastic....great food! Great price! Would recommend!!!!

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your feedback. We are so happy to hear that you enjoyed all of the amenities that our facility has to offer. Guests of all ages will find something entertaining to do! Thank you for being our guest and we look forward to having you back as our guest again soon. Sincerely, Kim Madison, CHA General Manager

"GREAT HOTEL!"

5
09/06/2016

Great hotel for family or business, really cool layout and very clean. Highly recomended. This reminded me of when I was a kid and visited cousins to play in the pool while parents played cards and had a good time. I stayed for business, the room was large and clean with very nice people all around.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are so excited that you enjoyed your stay with us and we thank you for taking the time to give us your wonderful comments. Our facility is perfect for families or business travelers. Our indoor atrium, game room, pool, and billiards allows guests of all ages to relax and enjoyed. We wish you safe travels and hope you come back and see us soon. Sincerely, Kim Madison, CHA General Manager

"My kids thought this hotel was awesome!!"

5
06/06/2016

My kids loved this motel. They loved all of the activities to do - the putt putt, pool table, pingpong shuffle board and of course the pool. We loved the open commons area and as adults we sat out there and enjoyed each others company and visited all evening. The night was enjoyed by all! The breakfast the next morning was wonderful too, and a great way to start off our long and busy day!! Thank you again.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your wonderful comments. It is great to hear that you enjoyed our indoor atrium and game area. We appreciate your patronage and we look forward to your next visit. Sincerely, Kim Madison, CHA General Manager

""BEST" Best Western"

5
06/06/2016

One of the nicest BW's we have ever stayed in! The front desk staff is excellent, as Travis was able to get us a ground floor room and all at a very reasonable rate! Breakfast is served at the attached restaurant, allowing regular entrees in addition to the excellent breakfast buffet provided with the room. The layout is great for a large family gathering, with lots of activities available inside the atriums. Being pet-friendly also directed us to this hotel, as we always travel with the dog.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We appreciate your wonderful comments and appreciate you taking the time to give this review. It is wonderful to hear that you had a great stay with us and enjoyed our complimentary breakfast buffet. We also donate half of our modest pet fee to the Humane Society each month. Thank you again! Sincerely, Kim Madison, CHA General Manager

"Excellent Hotel, Real breakfast, King with in room Jacuzzi"

4
03/06/2016

Large room, comfortable bed and nice linens. Plentiful towels. Jacuzzi was extra large and rating would be 5 stars if the jacuzzi was adjustable and/or more powerful. Very nice facility, great family area for pool and other entertainment.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your comments. We appreciate hearing your thoughts on the hot tub and will look into making improvements. We appreciate your patronage and we look forward to having you as our guest again very soon. Sincerely, Kim Madison, CHA General Manager

"Updated hotel with nice enclosed courtyard!"

5
01/06/2016

Nice clean rooms, comfy beds, fridge and microwave in room, great open dome with ping pong, shuffleboard, large tv, pool table, pool and hot tub. Plenty of room for family gatherings and tables for playing games or sharing meals. Very nice free breakfast with fresh fruit, pancakes, scrambled eggs, hash browns, etc. Great staff and friendly environment. We stay at this hotel whenever we are in Wichita and really love it for our family reunion.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your comments. We really enjoy our Family Reunions and are so happy to hear that your family enjoyed our facility. Our hope is that you and your family will continue to come to our hotel and we thank you for your past and future patronage. Sincerely, Kim Madison, CHA General Manager

"Great hotel experience"

5
28/05/2016

Have been staying at this hotel for about 9 years. The hotel keeps improving, and the interior communal area, and the guest rooms are all better than several years ago. A full breakfast buffet is included with the room, and the selection of hot items is excellent, with some unusual items, i.e., not just the usual eggs, toast, breakfast meats, etc. The staff is nice, and friendly. My room this last stay was impeccably clean.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for your wonderful comments about our facility. We are happy you are enjoying the upgrades we have made and over the next 3 three years we have lots more improvements on the way. We appreciate your past patronage and we look forward to having you back as our guest. Sincerely, Kim Madison, CHA General Manager

"Clean place"

4
25/05/2016

Nice clean place. A lot of activities for the kids to do. We had a large group of family. Nice large and comfortable area for all of us to gather and visit. The waitress "Anita" was outstanding and handled our large group each morning at breakfast with grace and professionalism. The food was OK, for a free breakfast. I also want to mention it was a pleasure to work with Ashley the sale representative. The only thing I wish they would have done differently, was put us all together instead of every other room.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much giving us your feedback on your last stay with us. We LOVE families and large groups! Our indoor atrium and game area allows people of all ages to relax and enjoy the facility. We will share your comments with Anita and thank you again for your comments. We wish you safe travels and look forward to having you as a guest again soon. Sincerely, Kim Madison, CHA General Manager

"Weird"

2
21/05/2016

This hotel was so weird. Huge internal space from the patio doors of each room which is full of gaming machines and sofas - so you have to have your curtains drawn otherwise the entire property can see into your room. This also meant that the rooms had no windows and thus no air - musty smell was awful. Checkin staff made a point of allocating myself and my partner (same sex) two doubles rather than the queen we had booked - not the kind of atmosphere to want to argue this at the time. Felt like we'd stepped back in time 50 years or so.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We sincerely apologize that you did not have a good experience at our hotel. It appears the confusion on the room came from our facility only having King rooms or Rooms with two Queen Beds. We do not have rooms with one Queen Bed so when you booked the room it was for one with two Queen Beds. We apologize for the confusion. Our Game area and indoor Atrium are a great place for guests to get out of the guest room and relax and enjoy. Again, we sincerely apologize that you did not enjoy your experience. Thank you, Kim Madison,CHA General Manager

"Friendly and Eco-friendly"

4
16/05/2016

I appreciated the fact that they use shampoo, conditioner, and body wash wall dispensers instead of little bottles-less wasteful and easier to use. I appreciated and respected that you could put up a sign on your bed saying you didn't need your sheets changed, to be more eco-friendly. I loved how much fresh fruit they offered at the breakfast buffet-I love fresh berries! I would've liked it if they had bacon available at the buffet though. I also enjoyed the pool. The staff also always said hello to me when I passed through the lobby. Definitely recommend this place.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
WOW, thank you so much for taking the time to give us your kind remarks. We are very happy that you enjoyed your stay and that we are your "home away from home" when in the Wichita/Park City area. We hope your future travels are safe ones and that they bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"WICHITA NORTH B/W - 5/2016"

5
13/05/2016

I frequently stay at this hotel when I have business in the Wichita area. The location is very conveniently near the interstate and easy to access. Room is comfortable and spacious. With all the "excess" that I bring on my trips, that's extremely important to me, as well as the fact that I can get an outside entry to the room! Every time I've come here, that has always been one of the draws for me. For the Wichita area, this is a moderately-priced location. I like that, too.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
It is wonderful to hear that you enjoy our facility and it's location. Being located just off of 1-135 you can get anywhere in the Wichita/Park City area in a timely manner. We have both interior and exterior entrances to our guest rooms so we are able to accommodate the needs of most guests. Thank you for taking the time to give us your wonderful comments and we look forward to having you as our guest again soon. Sincerely, Kim Madison, CHA General Manager

"Very special breakfast for hotel guests"

3
27/04/2016

We had the opportunity to spend the weekend at Best Western Wichita North (Park City). As we approached the property, it looked pretty isolated. Exit 13 on I-135 is pretty much abandoned by all but this motel, and the Country Kitchen restaurant, located inside the motel. The motel this weekend was 'filled' with multiple groups. One group was a high school choir, competing at their state competition. Another was a large 'diversion' group (whatever that means) that came with their own security guards. The rooms were clean and bed comfortable. The shower had separate dispensers for liquid soap, shampoo and conditioner. I missed my bar of soap. The highlight was the daily breakfast at Country Kitchen in the motel. At check-in you get breakfast coupons. The restaurant staff was very friendly, helpful and accomodating. The food was delicious. Sunday morning was best. They had things in the breakfast buffet that I have never seen before...and were beautifully prepared. We also ate one lunch at the Country Kitchen. The food entrees were good. The Sunday complimentary breakfast buffet is the best!

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your feedback regarding your last stay with us. We are happy to hear that you enjoyed your complimentary breakfast. Our full service hotel has something for every age group to enjoy from the big screen TV to the arcade game room. We are looking forward to having you back as our guest. Sincerely, Kim Madison,CHA General Manager

"Just Keeps Getting Better"

5
25/04/2016

I already had a pretty awesome opinion of this Best Western at the time of my last review, but they just keep getting better. Not only were they already great (what other hotel can you go to and practice your putting, play ping pong, shuffleboard, pool and visit an arcade all in the same building after you have gone swimming?!), but they continually make improvements to their rooms and services they offer to make it even better! The staff is always courteous and very helpful. The addition of a shuttle van was a great investment and definitely makes my trips out of town easier. Not to mention this is a very pet friendly hotel, so your furry four legged companion will undoubtedly love their stay here as well. This is still my home away from home when I am out of town for work!

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
WOW, thank you so much for your wonderful comments!!! Glad to hear that you are enjoying our upgrades and there are lots more to come. We appreciate your loyal patronage and we hope your future travels are safe ones and bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Family Reunion"

5
25/04/2016

This Best Western was conveniently located near restaurants and the interstate. The rooms were large, clean, and very comfortable. The Atrium area had games, billiards, ping pong, snacks in a vending area,and a pool. There are many sofas in conversation areas and tables and chairs for card or board games. Coffee is available at all times in the lobby. The breakfast is in the connected Country Kitchen restaurant. The buffet comes along with the room, and is very good, from oatmeal to egg casserole. The fruit is fresh and the service fast and friendly. This breakfast buffet is very good. The staff of the hotel was helpful and gracious. We met in a conference room for our reunion, which was furnished as requested after requesting a change in tables. Coffee and water were replenished as needed. We were allowed to post signs and posters. Two other conferences were going on at the same time.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We love family reunions!!! Thank you so much for selecting our hotel to host your family event. Our facility does have something for everyone to do no matter the age from the arcade to the big screen TV. We hope your family will consider our hotel for your future get together's and we thank you for taking the time to give us your feedback. Sincerely, Kim Madison, CHA General Manager

"Most Friendly Staff Ever"

4
25/04/2016

A certain "desk clerk" bent over backwards to make my group feel welcomed and important. I'm sure she did this for everyone and we weren't "THAT SPECIAL", but she sure made us feel like we were. We had a very pleasant time and enjoyed our stay.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your wonderful comments. We have a great crew of guest service agents working for us in every department and I will make sure they see your comments. We appreciate your patronage and look forward to having you as our guest again very soon. Sincerely, Kim Madison, CHA General Manager

"4/23/16"

4
23/04/2016

I like this hotel and would stay there any time I need a place to stay in the Wichita area. I have stayed at this hotel during a state-wide convention and in the case of shopping and leisure. Was impressed with staff in both situations. Helpful and accommodating.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are excited to hear that you enjoyed your last stay with us. Our convention center has over 20,000 sq ft of meeting space and we are happy to hear that your group selected us. We wish you safe travels in the future and we hope they bring you back to us soon. Thank you for taking the time to give us your comments. Sincerely, Kim Madison, CHA General Manager

"customer"

3
18/04/2016

This location was nice but the pool was COLD. No one could swim in it. We tried to swim in it, we saw others try to swim in it and you just couldn't stand it. We complained to the manager and we were told they had just changed the water but we talked with other guests and they had been their for several days and the water had been cold their whole stay

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your feedback. We had just resurfaced our pool and had just filled it so it takes several days to heat that amount of water. Signs were posted on both pool doors and at the Front Desk stating that the water was going to be cold for several days. We sincerely apologize that the pool repairs affected your stay with us. The pool is warmed up and ready for swimming and we hope you will return to give us another opportunity to earn your patronage. Sincerely, Kim Madison, CHA General Manager

"Best kept secret in Wichita"

5
18/04/2016

Great place to stay. Very nice rooms. Always friendly and accommodating. Very clean. I have stayed here several times and it is always a good experience. It is so good, my wife wants to come with me when I am on business! If you do have a problem, they will fix it immediately.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are excited that you enjoyed your stay with us and we appreciate your patronage. As a General Manager the most important part of building a team is finding staff members who truly care about guests. I am happy to hear that we have a team in place that treats you well. Thank you for taking the time to give us your comments and we are looking forward to your next stay. Sincerely, Kim Madison, CHA General Manager

"dog show event"

5
15/04/2016

.we had a nice stay this yr. the rooms were clean, and roomy, one of two bed was comfortable. great maid service, and check in and check out was easy and pleasant. enjoy the big grassy yards for the dogs.since I was there for the dog show. not happy about paying a daily pet fee per dog per night think it should just be a one time fee for the dog/dogs as I am sure you don't deep clean till we leave. also you need a trash barrel out in the field for those of us who do clean up after our dogs and need a place to put our poo bags. restaurant was much better this yr. 100% improvement over this time last yr. as it was discusting last april. all in all very nice , clean safe motel and enjoyed stay.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for giving us your feedback on your last stay with us. We do our very best to keep the pet fee as low as we can and we do DONATE 50% of every pet fee to the Humane Society. Unfortunately, the wind required that we keep the extra trash cans up against the building instead of out in the yard area, we apologize! Most importantly, thank you for being our guest and for taking the time to give us your feedback. Sincerely, Kim Madison,CHA General Manager

"BEST IN THE AREA"

5
15/04/2016

The Best Westerns in Park City, Kansas has been our choice of hotels to use for ourselves and when we have guests in the area. It has exemplary service and amenities. We always feel safe and well cared for. The commons area has a game area as well as a pool and a not tub, so it is ideal for family gatherings and for special events. We have celebrated several family birthdays at this facility and have been very pleased with the accommodations and the service. Park City is a safe and secure area and the hotel feels safe and secure as well. This is definitely a top notch hotel that puts service as the top priority. We appreciate having such a fine facility in our area and feel like it is without a doubt one of the BEST IN THE AREA.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for your kind words and support of our hotel and convention center. We appreciate your support and really hope you will be our guest again very soon. Sincerely, Kim Madison, CHA General Manager

"No-Prep Mayhem"

5
10/04/2016

The stay here was awesome. Frank in the dining area was an awesome friendly man. The job he did was above and beyond. The rooms were great, the beds were comfortable. I would really like to know where I can get those really comfortable pillows. We usually stay somewhere else but his may just be our change.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for the wonderful comments. The next time you stay with us just request to purchase a pillow and we would be happy to sell you one. Those are the BEST WESTERN Dream Maker Pillows. We are so glad you enjoyed your stay with us and we look forward to your next visit. Sincerely, Kim Madison, CHA General Manager

"Enjoyable Stay"

5
10/04/2016

I had a wonderful time at the Best Western North Hotel in Wichita, KS. The hotel was nice, the staff very friendly and very good. Twice, they took me to the shop where my truck was being repaired and were available to bring me back. Above and beyond.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are so excited that you enjoyed our new shuttle service. Thank you for taking the time to give us your positive remarks and we look forward to having you as our guest again soon. Sincerely, Kim Madison, CHA General Manager

"THE best Best Western"

5
09/04/2016

This hotel did everything right.from the gorgeous room and all of the amenities, it was like going back in time when hotels tried to EARN your business. Holy cow, i have to write 200 character for this to post,my goodness. What more needs to be said, it was awesome in every way...

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
WOW, thank you so much for your wonderful comments. We really appreciate your business and hope that you come back to see us very soon. Your comments made our day and our staff members feel great that you enjoyed your stay. Sincerely, Kim Madison, CHA General Manager

"Clean, comfortable"

5
07/04/2016

Very good values with our H.O.G. membership discount. Clean with comfortable beds. Well maintained. Free breakfast buffet in the restaurant was very good with a very nice selection. The waitress was awesome!!!!

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We love our H.O.G. members!!! Thank you so much for your wonderful comments about our hotel. We hope all of your future travels are safe and that they bring you back to us very soon! Sincerely, Kim Madison, CHA General Manager

"BW in Park City, KS"

4
01/04/2016

Nice Hotel, A little pricey They are remodeling and the place looks better than it did a couple years back. I believe that is the reason for the rates going up. Over all a nice place to say and a darn good breakfast for free. Don't forget to tip your waitress.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for staying with us and for giving us your positive feedback about your stay. We are so happy to hear that you enjoyed our All You Can Eat Complimentary breakfast buffet that comes with your night stay. May all of your future travels be safe ones and we hope to have you as our guest again very soon. Sincerely, Kim Madison, CHA General Manager

"Cozy Kansas Rest"

5
31/03/2016

Most excellent restful hotel in North Wichita. From the moment I checked in I was met with kind hospitality and generous efficiency.I will stay there again with confidence. The best quality was the evident security and a delicious Full breakfast.Yummmm

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your great comments! We appreciate your business and we hope your travels bring you back to our hotel very soon. Also, we are so happy to hear that you enjoyed our complimentary hot breakfast buffet! Sincerely, Kim Madison, CHA General Manager

"Very nice and comfortable"

4
29/03/2016

Overall, very good for the price. Our room faced inward, with a back sliding glass door. This lead to the play area, the large area for eating, and the pool and hot tub. The only bad thing, the pool was not heated and was not fixed during out stay. And the hot tub was scolding hot, no one could get in. Otherwise, an enjoyable stay.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your comments about our hotel. We are very happy that you enjoyed your stay. The pool heater had gone out and has promptly been repaired but we hate that it affected your stay. The hot tub is set at 102 degrees but we will monitor it closely make ensure we do not have any future spikes in temperature. Please reference this comment to receive a 20% discount on your next stay with us. We hope you will return so that you can fully enjoy our amenities, again thank you so much for your kind remarks about our hotel. May all of your travels be safe ones. Sincerely, Kim Madison, CHA General Manager

"Great Convention/Meeting location"

5
20/03/2016

This hotel is an excellent facility for a convention and/or meeting. Anna Hessler went out-of-her-way to ensure that we had a successful and stress free convention. We were provided with necessary equipment for our meetings. The meals were great. The free breakfast was wonderful.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your wonderful remarks. We just recently added new carpet to meeting facilities, we are so happy you enjoyed the space. I will share your comments with the entire staff and will make sure that Anna sees it. She is a gem! Thank you for your business and we hope to see you again very soon. Sincerely, Kim Madison, CHA General Manager

"Fun Stay"

5
16/03/2016

Our stay would have tested hotel staff as we were two grandmothers with 10 grandchildren between us. Rooms were clean & staff super friendly and helpful. The pool and game area were the huge attraction and the main reason we chose this hotel. We could relax and let the children play and we could order pizza at the kitchen on site. The comp breakfast was delicious and had great service. Wonderful place to stay!

"Good Stay"

4
16/03/2016

I was in town for a week on business. Due to the location of the customer there was a limited options of hotels. I decided to try Best Western. It is a older hotel. It has all kind of extras, huge open area with TV, pool table, ping pong table, games and indoor pool. I know in it's day it was an awesome hotel. It needs some major renovations. They have a restaurant on site with a breakfast buffet. They give you coupons for the free breakfast. So, that is a very nice benefit. They have free WiFi that is pretty strong. I will be back in town for another two weeks. I will probably stay here again.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your feedback. We are very happy to hear that you enjoyed your stay and will be coming back. Last year we put in all new public area carpet, new granite counter tops in all guest rooms and a new Elevator. Over the next three years you will see lots of upgrades and renovation's such as a complete makeover of our Country Kitchen restaurant and a complete redo of our guest rooms. Our hope is you will continue to be our guest and able to watch all of the wonderful changes unfold. Sincerely, Kim Madison, CHA General Manager

"Nice hotel."

4
12/03/2016

Very quiet and clean. Attached dining was good. The heated pool was cold and some tiles were loose but staff stated at check in they were working on it. Large lounge area with very comfy leather chairs and couches. Very nice and would stay again.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your feedback regarding your last stay with us. We appreciate your kind words and we will look forward to having you back as our guest. May all of your future travels be safe ones. Sincerely, Kim Madison, CHA General Manager

"Amazing"

5
12/03/2016

The Front Desk staff (Brenda) was amazing upon checking into the hotel. Greeted me upon entering the hotel lobby and was very courteous. The lobby, courtyard, and room were fresh and clean with comfortable beds and clean linen. I will recommend Best Western Wichita North over any hotel in the Wichita metro area. Thank You for making my stay exceptional!!

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
WOW, you made our day! Thank you so much taking the time to give us your wonderful comments. We appreciate your patronage and look forward to having you back as our guest. We hope all of your future travels are safe ones and that they bring you back our way very soon. Sincerely, Kim Madison, CHA General Manager

"Very well kept, clean, and a great value"

4
08/03/2016

We stayed at the Best Western while passing through Wichita. We made our reservation on Priceline and received a great $48 rate. We were pleasantly surprised to find a very well kept, clean, and spacious hotel. There were many activities for the kids too (swimming pool, hot tub, pool table, ping pong, arcade games, and mini golf putting area). The front desk staff member (I wish I could remember her name) that checked us in at around 9:30pm on 3/6/16 was extremely friendly and helpful. The free Breakfast at the Country Kitchen Restaurant was better than most free hotel breakfast options. Lastly, the wifi at this hotel was actually good, which is rare in many of my hotel experiences.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your feed back about your last stay with us. We are so happy that you enjoyed our indoor atrium and activity area. Our indoor pool and hot tub is always a big hit. We are also happy to hear that you enjoyed our complimentary full hot breakfast buffet. May all of your future travels be safe ones and we hope you return to us soon. Sincerely, Kim Madison, CHA General Manager

"Our stay at Best Western"

3
07/03/2016

Overall this hotel was good. The Wi-Fi was not working and the breakfast was a little disappointing. The comfort of the beds were very nice. The staff was helpful and the rooms appeared to be clean. The location was right off the highway for easy access to the area attractions.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your feedback. Our full hot breakfast buffet is usually a huge hit so I will look into why you did not have a good experience. We sincerely apologize. If you have issues with your internet the next time you visit just let us know, we can help get it going. Again, we apologize. We really appreciate your patronage and we hope you will visit us again very soon. Sincerely, Kim Madison, CHA General Manager

"HUGE older but nice"

3
25/02/2016

this is an older property, but has been brought up to date nicely. The rooms here ARE ENORMOUS .. this would be a great place to stage a weekend wedding for 100 or 200 guests. the main suites overlook the midle section. A large ball room area. this was the 100% perfect stop over for a cross country drive .. price to value is above average??

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for giving us your wonderful comments about our hotel. We are excited that you enjoyed our public are upgrades and remodel. Our full service convention hotel does have lots of amenities that can be enjoyed by guests of all ages. We have an indoor pool and hot tub, shuffle board, video games, billiards, air hockey and ping pong. We hope your future travels are safe ones and that they bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Put pet owners w/ loud dogs by each other."

3
22/02/2016

Noise was the biggest problem here. Dog barking half the night, and late night check ins( after midnight) w/ no consideration about their LOUD, rude ways by windows-doors of those who try to enjoy their stay also.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We sincerely apologize that your stay at our hotel was affected in a negative way by the behavior of another guest. Hopefully the points that we added to your Best Western Rewards card will encourage you to stay with us again in the future. Again, we sincerely apologize. Kim Madison, General Manager

"mexican buffet"

5
18/02/2016

I tried the Mexican buffet again, and it was excellent. The food was hot and good - the refried beans were great. The help is excellent & I would recommend this place. They also have good chicken fried steaks, and the breakfasts are good.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are so glad you enjoyed our Country Kitchen restaurant. Our full hot breakfast buffet is complimentary when you stay with us. Thank you for taking the time to give us your wonderful remarks and we hope to see you again soon. Sincerely, Kim Madison, CHA General Manager

"Texas Tour "

5
16/02/2016

This hotel was perfect. It was honestly one of the best I've stayed in. First, there were two entryways, one to the parking in which I loaded my gear in and out with ease. Second, there were these handy soap dispensers in the shower with all the soaps a body might need. And last, everything was spotless. Not only were there about 5 comfy pillow on the bed, in starched white cases, but the remote control was sterilized. I give this hotel 5 stars!

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your wonderful comments. We appreciate your business and we are glad you enjoyed your stay at our full service hotel and convention center. We wish you safe travels and we look forward to having you as our guest again very soon. Sincerely, Kim Madison, CHA General Manager

"BW Wichita North"

5
12/02/2016

This BW is very clean and the staff is very helpful and efficient. I stay at this location at least twice a year for business. I have never had a problem here that was not immediately addressed and resolved.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your feedback. More importantly, thank you for being a repeat guest. All of us here at the BEST WESTERN Wichita North Hotel & Suites will continue to strive to give you the service you deserve. We hope your future travels are safe ones and that they bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"Positive experience."

5
11/02/2016

This is a very clean Hotel. The staff is friendly and knowledgeable. I have stayed here for many years with my work and would recommend to anyone. The rooms are clean, beds are comfortable and the atrium is awesome. The restaurant provides good service and fine foods as well. Park City is a nice area and close to other amenities.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for being a return guest to our hotel. We truly appreciate your business! Our hope is that your future travels are safe ones and that they bring you back to our hotel very soon. Thank you for taking the time to give us your wonderful comments about our full service hotel and convention center. Sincerely, Kim Madison, CHA General Manager

"Nice place"

4
07/02/2016

Booking was quick and painless, it was nice to be able to use cash to avoid any "holds" on my cards, which can last longer than expected. The room was nice and clean, and the kids really enjoyed the courtyard and lots of room to run around and games to play. Little things impress me, so I noted the nice wooden bannister and clean lobby. Also 3rd shift housekeeper is something you don't often see. Terri was very nice and made registration a breeze. It really is a beautiful hotel with plenty of character. Having said that , we have only a few complaints. beware of parking. We were unable to find a parking spot near our room. after circling the lot a few times, we settled for a spot on the opposite end of the hotel. We noticed a lot of people hanging out in the courtyard and a few looked creepy and out of place. We determined that the hotel must host the DUI program on the weekends, making it like a jail program for offenders, complete with security guards and all. I would think that a hotel this nice would not need this type of business. Breakfast was only 2.5 hours long, so we missed that small window. We could not swim in the pool because it was so cold it felt like the polar bear plunge! But the hot tub was nice and large enough for several people. We ate at the attached "country kitchen" restaurant, the food took a long time and there were only a few people there. We only ordered one meal, a bowl of soup, and two kids meals, yet the bill ended up being $40. I left the restaurant feeling robbed. We ate breakfast at Cracker Barrel and paid the same for 3x the food and it is way better quality. Beautiful hotel, nice friendly staff

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your feedback. We apologize that our pool had not warmed up in time for your visit. It had been closed for a complete repainting and had only been open for a few days. Our pool is so large that it takes a long time to reach a warm temperature. It is up and running at a balmy 80 degrees at this time so we would love to have you back. Show this comment to the front desk agent and receive a 20% discount off of regular rate for your next stay with us. We also apologize that you experienced our restaurant during a time when we had 3 staff members out sick with the flu. We apologize that it affected your visit to our restaurant. Again, thank you for giving us your feedback. Sincerely, Kim Madison, CHA General Manager

"Clean rooms, Friendly staff"

5
05/02/2016

Friendly staff, clean rooms. Close to the Internet Highway. Easy Access. Close to good restaurants. Attached Country Kitchen Restaurant is poor. Would not eat there again. Service is poor, food is marginal

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your feedback. We are happy to know that you enjoyed your stay at our Full Service Hotel but sorry to hear that your experience in our restaurant was not what you expected. Your comments will be shared with the entire staff and we will work hard to improve your experience for the next time you are our guest. Sincerely, Kim Madison, CHA General Manager

"Good place to stop"

4
31/01/2016

Staff were very helpful, we arrived later than we wanted because of a traffic accident on the interstate below Ok City and our keys were ready. But they didn't work! When I went back to the front desk they were very apologetic and insisted on giving me a discount for my inconvenience! First time anyone has done that for keys. For the price the rooms were fine, bathroom sink area a little dated. Bed was clean and slept well. We had a pet so the fact that they had a door opening to the outside and also inside was useful. On the pool the website was clear that it was closed for maintenance. They have the Country Kitchen attached and they were very helpful and friendly, as we were late and therefore they were ready to close (a Sunday) they made up a warm meal to take back to the room. And the breakfast was far better than most places we stop - a nice egg, cheese, hash brown casserole as one of their choices. Even had real plates and silverware! And they took care of our coffee travel mugs for us. We would definitely stop there again.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your wonderful comments. We are happy to hear that you enjoyed your stay and enjoyed your Complimentary Hot Breakfast Buffet. I hope the Front Desk Staff informed you that half of our Pet Fee is donated to the Humane Society! From all of us here at the BEST WESTERN Wichita North Hotel & Suites we wish you safe travels and we hope you travel back this way very soon. Sincerely, Kim Madison,CHA General Manager

"Best kept secret for Wichita trip"

5
31/01/2016

Always nice and clean. Very easy access to I35 and very easy to get in to Wichita.. Excellent free breakfast. Staff is always very professional, yet friendly and caring. We even have a favorite room we request each time! Love the big space to visit, play games, swim and not have to worry about what the weather is doing.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for the great comments. We are so happy to hear that our hotel is your "Home Away From Home" and that you enjoy our Free Hot Breakfast Buffet. Thank you for being one of our regular patrons and we are looking forward to your next stay. Sincerely, Kim Madison, CHA General Manager

"Excellent restaurant staff"

5
27/01/2016

The room was very large. The hotel was very clean and well kept. I loved the large centre with all the games for kids and they can run around with plenty of room. The only thing is that the pool was out of order but everything else was kept very well.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your wonderful comments. I will make sure to share them with the restaurant staff. We apologize that our pool was down, unfortunately every now and then we have to do extensive maintenance. It should be up and running by the 5th of February. Hopefully your travels will bring you safely back to us so that you can enjoy a swim! Sincerely, Kim Madison,CHA General Manager

"Pool IS BROKE DOWN!"

3
24/01/2016

We were pleased that this Best Western had so many amenities but we had to cancel our reservation because the pool was not working properly. They were quick to cancel our reservation after calling trip advisor. If indoor pool availability is something you look for in your choice hotel please call the hotel to make sure it is working properly before completing your reservation with them! To save yourself time and hassle.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We apologize that our pool was down for maintenance during the time of your stay. Our pool needed a new coat of paint and that process is very time consuming. It should be back up and running by February 5th. We hope you will consider staying with us again so you can come and enjoy the newly painted pool and hot tub. Sincerely, Kim Madison,CHA General Manager

"Not as advertised"

3
24/01/2016

This was listed as a 3-star motel. It is maybe a 2-star. The entire property is old and worn out in every respect. Average on cleanliness; weak on mattress quality; noisy; definitely not worth the money.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are sorry to hear that you did not enjoy your stay. We just completed a huge renovation of our public areas and just installed new granite vanities in all of our guest rooms. We hope your future travels keep you safe and we thank you for staying with us. Sincerely, Kim Madison,CHA General Manager

"Great Place to Stay"

5
21/01/2016

We have stayed at this Best Western for a conference for about the last 4 years. It has always given us 1st class service. The room has always been clean and comfortable, with everything in working order. The restaurant is really good. We enjoy our stay each time.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
WOW, thank you for your wonderful comments. We appreciate you taking the time to give us your feedback. Your patronage is very important to us and we look forward to having you as our guest again very soon. Sincerely, Kim Madison,CHA General Manager

"Friendly Service"

5
20/01/2016

Terrific stay. I arrived late and the staff were very friendly and helpful with directions. The free breakfast was delicious and the service was extraordinary. The pool was under maintenance but the workout facilities were good.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your positive comments. We appreciate that you selected our hotel for your stay and I am very happy that you enjoyed our full hot breakfast buffet. We apologize that our pool was down for yearly maintenance during your stay but we hope you will come again soon and enjoy a swim!

"A very good place to stay"

5
18/01/2016

The Best Western Wichita North Hotel & Suites is easy to get into and out of. There is plenty of parking. The hotel and restaurant staff are very accommodating. The rooms are clean and accessible from two entry choices. If you are having a group get together, the staff goes out of their way to make everything needed available.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your wonderful remarks. We are so glad to hear that you enjoyed our amenities and location. May your future travels be safe and bring you back to our hotel very soon. Thank you Kim Madison, CHA General Manager

"Well worth the extra drive"

4
15/01/2016

For the price, this was a great choice! Even though the pool was closed for repair, the courtyard was a great addition! Shuffleboard was a blast! They also have pool tables & a small arcade. Definitely would stay again!

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are so happy that you enjoyed our indoor courtyard and game area. Our pool should be up and running by the first of February so we hope you will be able to come again and enjoy it and our hot tub. Thank you for taking the time to give us you wonderful feedback, your patronage is very important to us. Sincerely, Kim Madison, CHA General Manager

"Best of the Western"

5
11/01/2016

We had a wonderful time here. We meet twice a year here and always have the best time. Possibly the best service in the industry and a perfect place for convention or to bring the family. We will continue to stay here as long as they will have us. I know that it is the best value in the industry by leaps and bounds

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We love having you and your family here! Our hope is that you will continue to come for years and years to come. Thank you so much for your wonderful comments and for your patronage. Happy and safe travels to all of you! Sincerely, Kim Madison, CHA General Manager

"Bad Experience"

1
09/01/2016

We stayed at this hotel thinking that for $175 a night it should be a very nice room. The room was worn and old and I woke up the next morning with a terrible allergic reaction. They must have let cats stay in the room previously. I advise everyone to avoid this hotel. It is too expensive for such mediocre unclean surroundings.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are sorry to hear that you did not enjoy your stay. Our wish would be to make this right with you while you are on our property but we could not find any record of your complaints. Please feel free to contact me at 316-832-9387, we would like to apologize in person. Sincerely, Kim Madison,CHA General Manager

"Good Value"

3
09/01/2016

It's not the newest motel...however, the rooms are large and clean, breakfast is much better than 90% of the included breakfasts I've experienced, friendly staff, good location, and overall a great value.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your great comments. We are happy to hear that you enjoyed our full hot breakfast buffet, amenities, and location! We wish you safe travels in your future and we hope those travels bring you back to us very soon. Sincerely, Kim Madison,CHA General Manager

"Good Stay"

4
03/01/2016

We stayed in a room with a jacuzzi. The room was spacious and clean, and thank you! with double sinks and a counter for us to spread our stuff out on. The bed was a little soft for our liking, but didn't keep us from a good night's sleep - jacuzzi was a definite plus. Room was quiet. Only suggestion is bathroom ceiling tile needed to be replace due to water damage. Breakfast was great. Staff were friendly and helpful, and worked great with each other. Next time we stop over in Witchita, we'll stay here.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are so happy that you enjoyed your stay. Thank you for letting us know about the ceiling tile, we will get it repaired immediately. We hope that your future travels are safe ones and that they bring you back our way very soon. Sincerely, Kim Madison, CHA General Manager

"Great place for families"

4
01/01/2016

This hotel is built around a large indoor area. It has a swimming pool, video games, shuffle board, large TV and many tables. it allows families to sit an play games or kids to play. We are senior citizens and wished we had brought our swimming suits. The restaurant connected to the hotel offered a good buffet breakfast included in the price of the room.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are so excited that you enjoyed all of the amenities our facility has to offer. People of all ages can find something entertaining to do and there is plenty of room for everyone to spread out and relax. We look forward to your next stay with us and wish you safe travels! Sincerely, Kim Madison, CHA General Manager

"Great place to stay, Constant improvements"

5
20/12/2015

This is my go to hotel in the Wichita area. It is conveniently located, with easy access to major highway. From the outside appearance, just an older hotel. But once you go inside, the huge courtyard area is well done. It's a nice place for families and groups, as the courtyard is inviting. They are constantly redecorating, and I was very pleased with my early December stay with the tasteful, beautiful Christmas decorations. The breakfast is a hot buffet, which has some better foods than others, but is probably the best breakfast from hotels (other than the very high end properties.)

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your great comments about our hotel. We are so happy that you enjoyed our Christmas decorating and all of the improvements we have made to the hotel. Each year in the future we have something wonderful planned so keep coming back to see what we have done. Thank you for your patronage and we look forward to seeing you again in 2016. Sincerely, Kim Madison, CHA General Manager

"Yeah! AWESOME! Stay Here!"

5
15/12/2015

Great hotel, great rate, fabulous budget vacation, corporate outing or family reunion spot! Mini golf, video games, fooze ball, air hockey, working indoor pool and hot tub!! Sweet rooms and built in Country Kitchen for meals! I travel the world and I would stay here everytime if it would only follow me!

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
WOW, thank you for your wonderful review of our hotel. We are so happy that you enjoyed all of our great amenities and game area. May your future travels be safe ones and may they bring you back to us very soon. Sincerely, Kim Madison, CHA General Manager

"Very nice hotel with great game/play/lobby area!"

5
07/12/2015

Two kids (16 and 12) and I (mom) arrived in the late evening and were initially a bit concerned by the dark, outside room entrances (need a bit more lighting outside). But, this concern faded away when we saw that our room had a door at the other end as well, into the interior hallway. It was easy to unload the car into the room, and then we just kept that outer door locked and bolted for the rest of our stay and exclusively used the interior door. Room (2 queen beds) was completely remodeled with new fixtures, countertops, and carpet, and was spotless, and the beds were very comfortable. Shower power was great--like a massage! We always appreciate the fridge and microwave, also present! The pool was being used when we arrived, but did become out-of-order soon after; kids didn't want to swim anyway, so that was not a problem for us. We did enjoy the central atrium/gathering area very much---huge area in center of hotel (surrounded by rooms) with pool tables, air hockey, putt-putt golf, shuffleboard, ping-pong, big-screen TV, fireplace, many couches and chairs, holiday decorations, etc. Great place for kids' team sports stays--wish the rest of our basketball teammates had joined us! Other teams and families were there--kids actively playing games, parents watching Big 10 football around TV and socializing, obvious remains of a group pizza party on tables. Breakfast tickets were included for the breakfast buffet at the attached restaurant--delicious! Sausage, scrambled eggs, hash browns, pancakes, quiche, fruit, biscuits and gravy, plus all the usual cereal, toast, danishes, etc. Entire stay was very reasonable compared to other area hotels. We will definitely be back at this hotel on future kids' sports trips to Wichita!

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your great comments. This hotel is the perfect spot for sports teams because it gives everyone the space to spread out and relax. Hope your games were successful and we look forward to having you as our guests again soon. Sincerely, Kim Madison,CHA General Manager

"Very impressive "

4
05/12/2015

We stayed in the jetted tub suite. I'm a big guy and that thing was huge!!! Hotel was decorated very nice Professional and friendly staff Lots of room in the atrium for lounging, billiards, and other game Attached restaurant is a plus . You get two free breakfast buffets Bed was comfy Hotel was spacious The pool could've been cleaner. Lots of kids running around . Awesome, comfortable stay for a night in Wichita!

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are happy to hear that you enjoyed our Christmas decorations and your stay with us. With over 10,000 square feet of indoor atrium and game area there is something for people of all ages to enjoy. We hope your future travels are safe ones and we look forward to having you as our guests again very soon. Sincerely, Kim Madison, CHA General Manager

"Great Stay & Large"

4
03/12/2015

This was a great hotel. The staff was friendly and very helpful. My room was huge and the bed was very comfortable. The room was clean and the Internet very reliable. Overall, it was an excellent stay!

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Wow, thank you for the wonderful comments about your stay with us. We hope all of your future travels are safe and that they bring you back to us very soon. Sincerely, Kim Madison, CHA General Manager

"A week in Wichita, Ks."

4
03/12/2015

We stayed a week in the Best Western Motel in Wichita. They gave us a very good discount for staying over 7 days. We had a very good breakfast every morning at the restaurant (which was comp). You could go north, west, south or east (on good roads) and see interesting places in all directions.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are so happy to hear that you enjoyed your week with us in the Wichita/Park City area and at our hotel. We hope all of your travels are safe ones and we look forward to having you as guest again soon. Sincerely, Kim Madison, CHA General Manager

"Best Western Wichita North Hotel"

5
02/12/2015

Excellent place to stay with a wonderful huge courtyard with many things to do with family and friends in the courtyard and swim in the swimming pool or hot tub. Beautiful place to stay also. Staff in hotel and restaurant are wonderful and very friendly and helpful.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are glad to hear that you enjoyed our indoor game area and atrium where folks of all ages can find something fun to do. One of our greatest assets is our caring staff and I am very happy to hear that you enjoyed our service. We hope your future travels are safe ones and we hope to see you again very soon. Sincerely, Kim Madison, CHA General Manager

"Great service and value"

5
30/11/2015

Accommodated very well. Frank did an excellent job in the restaurant area. Weather was icy and staff helped a lot. House keepers need to learn English. Everything was great taste in the cafe and complimentary breakfast was best ever had.

"humbleboy"

4
30/11/2015

The room was great. The tub was fabulous and amazing. Beautiful surrounding. I will stay in this hotel if I was ever in the area. The breakfast was great! The receptionists were very friendly and polite.

"My stay at BW Wichita North Hotel & Suites, Wichita"

5
23/11/2015

From the moment we walked in the staff was attentive, friendly, knowledgeable and helpful. We felt the room was worth the nightly rate. The only dissatisfaction was that the in room internet continued to disconnect and only one computer in the business center worked. Also, it would not print to the printer. This however, was a SMALL inconvenience. We plan on staying at this hotel on our next visit to Wichita.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for being our guest and for taking the time to give us your feedback. We will do some investigating regarding the internet issues you experienced because we recently did an upgrade with Cox and it should be running well. We apologize that you experienced a problem and hope that your future travels bring you back to us very soon. Sincerely, Kim Madison, CHA General Manager

"Great people make a great hotel"

5
22/11/2015

Had a very easy time checking in, room was nice, and very clean. I have and option of places to stay and I have stayed here a lot. Always treated great by the staff. Cannot remember any time that I had a problem out of the twenty or so times I have been here.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We appreciate that you select our hotel to stay at while in the Wichita/Park City area. Thank you for taking the time to give us your wonderful comments. We wish you safe travels and we hope to see you very soon. Sincerely, Kim Madison, CHA General Manager

"Dependable Friendly and Clean"

5
15/11/2015

We always stay here on our trips to Nebraska and back home to Texas. The price is very reasonable, the rooms clean and comfortable. Also the complimentary breakfast includes an excellent choice of protein and fruit. Although it is an older property, the rooms have been upgraded.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for taking the time to give us your wonderful comments. We are happy to know that you enjoy our full hot breakfast buffet that comes complimentary with your guest room. Our hope is that all of your travels are safe ones and that they bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

"A regular stop for us in Wichita"

4
12/11/2015

We have consistently found this Best Western an excellent place to stay for our purposes. We travel with our Siberian Huskies and while they have recently established a small pet fee, it is not terribly high and half of it goes to the local shelter. The rooms are large and comfortable and the location is very convenient for us to visit family. Being outside the circumferential highways, it is safer than center city and the traffic is not as high volume as on Kellogg or other major roads. The restaurant's breakfast has improved recently as well and having it included in the rate is a big help. Try for a room on the inside. Even though the courtyard can be noisy, the traffic from the interstate on the east side is pretty noisy also and we haven't found the rooms on the west side as nice.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are happy to hear that we are your home away from home when you are in the Wichita/Park City area. Thank you for taking the time to give us your comments and we look forward to your next visit. Sincerely, Kim Madison, CHA General Manager

"BEST IN THE WEST!"

5
11/11/2015

Best Western North Hotel & Suites is a reasonably priced facility that has numerous amenities that offer a perfect family get-away experience without even having to travel very far from home. This week-end in particular, it was the best venue to host a double birthday party for 2 excited little girls. We appreciate the fine service and reasonable costs for making memories with family

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We appreciate your wonderful comments and are happy to hear that the girls enjoyed their birthday parties! Our Sales Department would be happy to organize any future events you may have coming up, you can contact Anna Hessler at 316-832-9387. One of the nice things about our hotel is that there is something for every age group to enjoy. We hope your travels and/or events bring you back to our hotel very soon. Thank you Kim Madison,CHA General Manager

"Great Atmosphere!!"

5
09/11/2015

We had the opportunity to hold Fall Ceremonial for Midian Shrine Center at the Best Western. Great hospitality and the rooms were fantastic. Hotel staff was very welcoming and did a fantastic job handling the number of guests we brought with the event. Wonderful atrium provided a great place to enjoy fellowship with other Shriners!!

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for your kind remarks about your last stay with us. We appreciate the great work that the Shrine does and we are very happy that you chose our Hotel for your Fall Ceremonies. Our new carpet in all of the public areas and banquet rooms has been a wonderful addition and we are happy to know that you liked our improvements. We hope to see you again next year! Sincerely, Kim Madison, CHA General Manager

"Nice hotel, but pool not maintained"

3
09/11/2015

My family came to Wichita for a weekend and the only reason we stayed at this hotel was because of the indoor heated pool and the games for my son. The hotel itself was clean and well maintained. The games were priced reasonably and my son enjoyed them very much. The pool however, was disgusting. There was clumps of hair and what looked like saliva floating all over. It was cold water (from what my husband put his toes in), and it was extremely cloudy - as if it had not been chemically treated in over a week. I was not about to let my son swim in it. While we were in there, there was a man sitting to the side who was painting chairs and tables, who we later found out was the maintenance man. When we went to the front desk to inquire about the pool, the manager was not helpful at all. She stated that the pool was cleaned every morning, and when I said there is no way, she called the maintenance man to the front who stated he cleaned it that morning, and she took his word. She never offered to even go look at the pool to see for herself. Had I of been able to find another hotel with an indoor pool at such short notice, we would have packed and left. The manager was not helpful at all and I was extremely disappointed.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are sorry that you were not 100% satisfied with your last stay with us. You received an invitation to return for a complimentary future stay from our Front Desk manager Kristen in hopes that you will see that our hotel pool is clean and well maintained. Thank you for taking the time to give us your feedback. Sincerely, Kim Madison, CHA General Manager

"11-6-15"

5
08/11/2015

Enjoyed my stay. Used airport service and they were quick and efficient. Breakfast was very good. Had a good restaurant on site. Rooms were nice. Staff was nice. Location was convenient. I would recommend this hotel.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We recently added Airport Shuttle to our amenities so it is exciting to hear that you enjoyed your shuttle experience. When your travels bring you back to the Wichita/Park City area we hope you will stay with us. We appreciate your business and your nice comments about your stay with us. Sincerely, Kim Madison, CHA General Manager

"Bug Bitten in Bed"

2
26/10/2015

I noticed crickets in my room the night before, but didn't think too much about it. I woke up and was gone early because I had a lot of traveling to do. Several hours in to my trip, I started to itch on my arms, legs, chest, etc... Once I reached my destination, I counted no less than 25 bites all over my body. I had not gone anywhere aside from my room, to my vehicle so I wasn't in the vicinity of any bugs outside of these to entities. I had to come to the conclusion that my bed was infested with bugs. Feels like I've been somehow violated.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We called our Pest Control company immediately to inspect the room and nothing was found. All of our hotel vendors are licensed and approved Hotel Suppliers. I would be happy to discuss this further if you would like to contact me at 316-832-9387. We hate that you had a bad experience when staying with us and we hope your future travels are safe ones. We did add points to your account as you requested. Thank you, Kim Madison,CHA General Manager

"excellent property and value"

5
26/10/2015

This property is clean, attractive, accessible and has an extremely friendly and competent staff. I travel a lot for my work and have found this property to be an excellent option. Thank you for all the attention and respect.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you Karen, your comments made our day! We appreciate how hard it is to travel for work and we are happy to know that you have found some comfort at our hotel. Thank you so much for taking the time to make such nice remarks and we are looking forward to having you as our guest again very soon. Sincerely, Kim Madison,CHA General Manager

"Convention"

5
20/10/2015

Great Hotel Complete care from beginning to end of our event. Breakfast buffet was fantastic! Layout of hotel makes it easy to come and go from meeting rooms to guest rooms. New elevator is wonderful. New carpet and decor beautiful!! Staff and employees the best!! Highly recommend!!! GW

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
WOW, thank you so much! We are excited to hear that you enjoyed our new elevator and public area carpet. Our owners have lots of plans to continue improving our hotel so we hope your travels bring you back to us soon. Thank you so much for taking the time to give us your kind remarks. Sincerely, Kim Madison, CHA General Manager

"great hotel"

5
20/10/2015

We had a mini collectors convention and had a blast! Plenty of space to host activities. Friendly staff great to work with when planning ahead. On site restaurant has tasty breakfast buffet. Rooms are spacious, with both outside & inside room entrance available. Big atrium has lots of table & chairs to visit, play cards, games, etc. Other games available as well. Comfy sofas for more relaxed sitting.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
WOW, thank you so much for your wonderful comments about our hotel. Our exterior entrance rooms and our Free Hot Breakfast Buffet are some of the many reasons our guests enjoy our facility. We hope your future travels are safe ones and we look forward to having you as our guest again soon. Sincerely, Kim Madison, CHA General Manager

"Very Nice"

5
19/10/2015

We have our Coca-Cola show here every 2 years & the staff goes out of their way to make the stay as pleasant as possible. The breakfast exceeds all expectations. The rooms are large & beds very comfortable.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We love the Coca-Cola convention! You are a fun group and we appreciate you bringing your event to our hotel. Thank you for taking the time to give us your wonderful comments and we hope to have you as our guest again soon. Sincerely, Kim Madison,CHA General Manager

"Great Place Reasonable Price"

5
19/10/2015

This was a little out of the way but Wichata is not that big and the highways are great. Clean and great access to rooms. Parking lot lighting could be a little better but was OK. A lot of the rooms have outside entrances and I like that but some may feel a little at risk. I was on the back side and the lighting could have been better.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your wonderful comments. We are currently planning on adding additional lighting to our parking lot and hope to have this complete sometime next year. We hope that your travels bring you back to us soon. Thank you Kim Madison,CHA General Manager

"Needs Attention"

2
17/10/2015

(Before the actual review, I want to acknowledge that the hotel manager has responded to my concerns in a very positive manner.) As another guest has noted, we found our room (#108) to be dark and gloomy. Rooms are arranged around a courtyard with windows only on that side, which means that unless you're comfortable with passersby having a full view into your room, the window coverings need to be closed. I would guess that there is also potential for noise. The beds were too soft or old to be comfortable and the linens felt cheap or old. It seemed that the room had not always been non-smoking. Front desk staff were friendly, efficient and helpful, especially in taking care of the total mess made by staff at the adjoining Country Kitchen restaurant, who managed to charge our room 5 times for a single meal. I give this hotel 5 stars for customer service but there needs to be some significant upgrading.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you for taking the time to give us your feedback. We are currently in the planning stage for guest room updates and a new lighting package is on the list. I am so happy to hear that our Front Desk manager handled your complaints in a positive manner. We hope you will consider staying with us again in the future. Sincerely, Kim Madison,CHA General Manager

"VERY nice hotel ,I would stay here again."

5
17/10/2015

It is a Best Western, so you have a 95% chance it will be excellent. This hotel was clean, decorated nice, friendly staff, reasonable price $99. Easy to get to off interstate, parking was close and very well illuminated.

"I'll be smarter next time."

1
12/10/2015

I've been here before, but not for years. Came to a scrapbooking event. Wanted to stay in a specific room, talked to someone on front desk and he said he would try to make it happen. Was called back in a few minutes and told room was available, and I could come register then (not yet 3 PM), went to check in desk and encountered Terri. She was pleasant and completed paperwork in a timely manner. At no time was I told that if I used a debit card they would charge me an extra $100. I had several credit cards with me, had I been told, I would have changed the card, but I wasn't. 2nd night there, I checked my bank account and found the extra charge.Went back to the front desk and asked for night manager. She told clerk (I heard her!!) she didn't want to be bothered! I insisted on speaking to her. Annie was not friendly, insisted all her staff would have made it clear to me that and extra $100 for incidentals would have been held. Said it would be reversed when I checked out, and she didn't have any control as to when my bank would reverse it. Not happy.

"pet friendly and comfortable, reasonable price"

5
08/10/2015

we were very pleased with the friendly staff. the rooms were very clean , and loved the easy access from outside to bring our pets inside and out. The complimentary breakfast buffet was the best one I have had anywhere. Its an older Best Western but by no means shabby. We will say again next trip.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are so happy that you enjoyed your stay with us. In addition to being pet friendly we donate 50% of the pet fee to the Humane Society. With our complimentary full hot breakfast buffet we strive to provide a variety of items that will satisfy most appetites. We thank you for choosing our hotel and we hope to have you as our guest again soon. Sincerely, Kim Madison,CHA General Manager

"Great property...too good to miss."

5
08/10/2015

Super facility for travelers or for meetings. Unique layout, close to the interstate, clean, friendly staff, great rooms, good value. Don't drive past it if you need to stay anywhere in the area. I would give it 7 stars if possible.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
WOW, your wonderful comments made our day! Thank you for choosing our facility for your Wichita/Park City stay and we hope you will be our guest again soon. Our Full Service Convention Hotel is unique in it's design and lends itself to guests of all ages and both large and small events. If your travels bring you to our area again we would love to have you as our guest. Again, thank you for your nice comments. Sincerely, Kim Madison, CHA General Manager

"A depressing experience"

1
05/10/2015

A gloomy hotel with no bar, and the horror of our having to eat at a Country Kitchen. The hotel staff were very friendly, but not equipped with information of local restaurants, cafes, shops and such to help guests during their stay. The Country Kitchen staff were all new, and we had a half-hour adventure trying to get one of our colleagues, who was in his 80s, a pair of soft eggs.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We sincerely apologize that you did not enjoy your stay with us. I was very happy to see that you communicated with our Front Desk Manager and that she made an effort to make it right with you. We hope you will consider staying with again in the future but if not we hope your future travels are safe ones. Sincerely, Kim Madison, CHA General Manager

"Best Western Wichita North Hotel & Suites, Wichita, KANSAS"

5
21/09/2015

This hotel is very easy to get to. It is easy to make reservations. The rooms are clean and comfortable. The rooms can be accessed from either side. The staff is friendly. The restaurant is good and the staff there is fun and attentive. The price is reasonable. There are several conference rooms. The hotel has been recently updated and looks very nice.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
WOW, thank you for your wonderful comments! We know you have many great choices when selecting a hotel in the Wichita/Park City area and we greatly appreciate you choosing ours. Also, thank you for taking the time to give your comments! We wish you safe travels and we look forward to having you as our guests again soon. Sincerely, Kim Madison, CHA General Manager

"Awesome hotel"

5
13/09/2015

I was taken care of and if I didn't know, I could have been on a cruse ship with the feel of the enormous size of this hotel. I liked the shuffle board game, howbeit, I did not play. There is a vending game area with all sorts of electronic games. I would recommend it to everyone.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
Thank you so much for choosing our hotel for your stay in the Wichita/Park City area. We really appreciate your wonderful comments and thank you for taking the time to give us your feedback. We hope all of your future travels are safe ones and we look forward to having you back soon. Sincerely, Kim Madison,CHA General Manager

"Overnight Stay"

4
07/09/2015

Convenient north Wichita hotel for a quick overnight, clean room, nice friendly staff and restaurant is alright. The shuttle pick up from the airport is very efficient and the driver was very friendly.

Kim M, General Manager at BEST WESTERN Wichita North Hotel & Suites, responded to this review
We are so glad you enjoyed our Airport Shuttle. This is an amenity that we just recently added and we are happy to know that it was useful for you. We look forward to having as our guest again very soon and we appreciate that you took the time to give us your comments. Sincerely, Kim Madison,CHA General Manager