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Best Western Hotel of Whitmore Lake,  Whitmore Lake

3.5/5  - basé sur 169 notations.
9897 Main Street, 48189-9438, Whitmore Lake, United States - Voir la carte
+1 734 449 2058 +1 734 449 8635

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Parking gratuit
    Parking gratuit
  • Piscine chauffée
    Piscine chauffée
  • Spa
  • Blanchisserie sur place
    Blanchisserie sur place
  • Accès à Internet haut débit
    Accès à Internet haut débit
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Note des voyageurs TripAdvisor
Sur la base de 168 avis de voyageur
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À la recherche d'un hôtel économique à proximité de ANN ARBOR OU BRIGHTON, dans le Michigan ? Ne cherchez plus, vous l'avez trouvé ! Notre hôtel de Whitmore Lake allie service de qualité et situation idéale. Un hôtel situé à proximité de l'Université du Michigan Football Stadium se doit d'offrir plus qu'un emplacement de choix. Notre hôtel de Whitmore Lake offre à ses clients un service exceptionnel. L'hôtel est situé juste à la sortie 53 de l'US-23 et donc facile à trouver . vous n'aurez aucun mal à vous rendre en ville si vous le souhaitez, et bien entendu, notre personnel fera le maximum pour rendre votre séjour aussi plaisant que possible. Literie de luxe, piscine intérieure gratuite, accès Internet, atmosphère accueillante. . . Vous allez vous sentir comme chez vous !Si vous cherchez les activités de plein air, vous êtes au bon endroit . l'hôtel est tout près des sentiers de randonnée et du lac. Une véritable immersion en pleine nature vous attend ! Que vous aimiez faire du bateau, nager, faire du kayak ou du canotage, vous trouverez votre bonheur lors de votre séjour dans notre hôtel de Whitmore Lake. Si c'est un hôtel situé près du Michigan International Speedway (MIS) que vous recherchez, une fois encore, vous l'avez trouvé. Le champ de courses se trouve à quelques minutes en voiture de l'hôtel et enchantera la famille entière. Beaucoup de nos clients viennent chez nous en raison de notre proximité du Michigan International Speedway. Mais vous pouvez également profiter du hockey sur glace naturelle en janvier et de notre proximité d'Ann Arbor. Notre hôtel de Whitmore Lake offre de nombreuses places de parking pour les camions. Que vous soyez dans la région pour affaires, pour assister à un match de football américain ou pour la foire artistique d'Ann Arbor, nous serons aux petits soins pour vous. Beaucoup de nos clients sont des employés du centre pénitentiaire Woodland Center Correctional Facility, de l'Université d'Eastern Michigan ou de l'U of M Hospital. Nous accueillons également beaucoup de conducteurs de camions. Que vous voyagiez pour affaires ou pour le plaisir, offrez-vous le luxe et la tranquillité. Réservez votre séjour au Best Western de Whitmore Lake pour une escapade reposante. Passez un excellent séjour !

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Chambre 1

Avis de nos clients

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Basé sur l'avis de 168 voyageurs
Très bon
En couple En couple 33
En famille En famille 61
Escapade entre amis Escapade entre amis 13
Professionnel Professionnel 43
Voyage solo Voyage solo 7
Rapport qualité / prix
Best Western of Whitmore Lake,Whitmore Lake
  • 5
    « Great for Pets »

    I enjoyed my stay. The room was nice and clean. The maids respected the do not disturb sign so my dogs were not upset with strangers at the door. Very convenient to the Brighton area and easy access to the interstate to travel daily to Detroit.

    « Surprisingly good experience, greatly exceeded expectations »

    The place isn't "new" but has been well maintained. The room, pool and breakfast areas were spotless. The staff and all contacts with them were great... personable, helpful, knowledgeable and friendly. Wife, brother and I were in for the last U of M game of the season and we needed to figure out where to park in Ann Arbor... desk lady recommended a local taxi company that was "cheap", picked up at the room, on time, and for $40. That was great as parking in A2 was $35. I typically don't stay at Best Western but the prices in Ann Arbor for a home game weekend were ridiculous, the Motel 6 was almost $200! This place was $115ish and stellar. The "hot breakfast" is typically benign in motels like this, but the lady in charge of breakfast even makes fried eggs... this place was really nice. Couldn't have been happier, spotlessly clean, comfortable, close to Ann Arbor and the restaurant next door "Joe's" was excellent and reasonable. We ate dinner after the game as all the usual spots in A2 were 45 minutes plus and they had immediate seating. The beef loin and the perch were excellent and around $15. "Locals" recognized us as being from "out of town" and encouraged us to return in summer to play in the lake... this is a great place!

    « Great Location »

    This place is very easy to get too, right off Rt. 23., It was quiet, our floor was on main level, and it was still quiet. Room very nice, Breakfast had many choices , something for everyone. All Staff very friendly.

    « Excellent »

    Everything in this hotel got a 10 plus . I could not believe we did not spend more! The only thing I would suggest is a better sign at the entrance. It was late when we returned at night and there was no lighting by the driveway sign where you drive into the property. Otherwise the best deal I ever got on a hotel.

    « Clean and up to date rooms at a decent price. »

    Overall good experience with a clean, modern, comfortable room. The exterior is well maintained but not especially eye-catching. The rooms are up to date and well maintained. Our room was clean and pleasant. The customer service was excellent and the price was decent. I would definitely stay here again. Note, the breakfast didn't look particularly appetizing but there was nothing wrong with it. Typical mid-priced hotel food. We chose to eat else where.

    « Excellence and Attention to Details »

    Whenever we travel to Michigan for football weekends, we always stay here. The staff is very friendly and professional - we are always greeted with a smile and almost made to feel like family. The rooms are very comfortable and the breakfast is very good.

    « Ok stay BUT BUT ... »

    Easy location off the highway if stopping by on the way to Ann Arbor, AC works (BUT temp set at 60 for AC when we arrived and the carpeting was soaking wet near the AC)), reasonable breakfast which starts at 6 am (BUT rolls had obvious Mold on them), bathrooms ok (BUT maybe u could leave an extra roll of TP whenever the two rolls on the wall are near empty). Without the BUTS an okay stay!

    « REALLY - one of the best... »

    I have stayed in MANY hotels through the years for business and pleasure. This location really is one of the best. I needed nothing fancy but I got an extremely clean room, a wonderful breakfast, complimentary WIFI and a staff that really enjoys what they do and take pride in the property. I honestly felt like a guest!!! This is a wonderful property and I would recommend this above most anywhere else I have stayed including +++++ resorts. For the rates and location it had everything I needed and was simply enjoyable. Did not even have time to use the pool but it looked immaculate.

    « You get what you pay for! »

    I was on a business trip at the University of Michigan and chose this property solely based on proximity and price to ann Arbor. The outside of the hotel looks more like a motel 6, as it is in fact more of a motel structure than a 'hotel' per se, it is of a drive your car to your room kind of deal. The rooms are mildly remodeled, but still don't look as clean. I had a towel with blood stains on it. If you are a light sleeper, the highway noise will bother you. Staff were nice, breakfast was okay. I probably won't stay at this property if I have another choice, but if I certainly have to, it would be okay for one night, I guess.

    « Only place to stay near Whitmore Lake »

    Be prepared for noisy traffic, and hope that the people in the room next to you do not keep you awake in the middle of the night. Very noisy, I suppose that's to be expected with a motel type of buildling. Curtains do not sufficiently block out the lights from outside. Room cleanliness was not impressive. Found food that we did not eat, and smelled of overpowering air freshener.

  • 4
    « Located right by the lake »

    Refurbished motel-style property -- drive up to your room. No smoking, but lots of butts in the parking lot. Good sized room with older style toilet and sink. Spacious indoor pool area and breakfast areas. Breakfast was better than average -- chilled fruits, etc. along with the usual scrambled eggs, etc. Lobby was perfumed. Room either had a faint odor of old cigarette smoke, or it had been closed in the winter and developed a slight musty odor. Great location -- stone's throw to the lake, and restaurants and convenience store/gas station nearby. Pet-friendly. Motel features Marco's Pizza, but when I asked the check-in person where it was, she didn't know.

    « Gross »

    This place is the worst Best Western I have ever stayed in. The woman who checked us in was extremely rude, there was urine in the toilet when we arrived in our room, floor was filthy, and the bad had what appeared to be gravel or cat litter on the sheets. I wouldn't even sit to go the bathroom. If we had been staying more than just a single night, I would have refused to even stay here. To top it all off, the room was the most expensive of our trip at $130 per night. Absolutely disgusting. Do not stay here!

    « This is a hidden treasure »

    Go on in and talk to Jim he will take very good Care of you. The rooms are clean spacious and very comfortable. The pool and spa are great. I would tell my mother to stay here. Quiet safe great parking. With the amenities that are close by this place is hidden gem.

    « Good for the price, Stop here if you want to eat good food close to the road! Great pool! »

    After getting stuck in traffic and stopping to get a bite at the Whitmore Lake Tavern, we decided to stop here on purpose on the way back to DC from the UP. This is the only hotel in the area but you can walk to 2 restaurants for dinner, and if you take you time in the morning, stop again for lunch. Breakfast on weekends? Very convenient to the highway, dated decor but good a/c. Giant King ste. However, if you have lots of luggage, ask to stay on ground floor as there's no elevator! Pool is WONDERFUL especially for adults who swim laps.

    « Served it's purpose »

    We arrived late -- 10PM. Our check in was a little hectic and delayed about 10 minutes because a guest called the cops due to fireworks going off in the area. The receptionist told us the internet was out and there was no water. I understand the internet, there was a bad storm that passed through. The water though?! I had to kill three spiders once we inspected the room. Other than that, if you don't mind killing a few spiders and waiting for the water to turn back on, it was an average hotel. Captain Joe's next door is amazing, FYI. Breakfast was not the best either if you enjoy continental breakfast.

    « Disappointing, AC didn't work and two spiders in the bathtub. »

    For $120 I expected a nicer experience. We had the Ac set to 60 degrees all day and night and the room was uncomfortably hot the entire time. shower was disgusting, 2 spiders greeted me as I went to take a shower. front desk took $10 off because of my ac complaint, but told me she would have reduced my price more, except that the checkin clerk had not put me in a pet friendly room. So this is my fault? Pet friendly rooms are worse? Appalling. Don't stay in room 111.

    « Comfortable large rooms »

    We stayed here just one night after a group of friends were on the lake for the day. The rooms were large and the beds were comfortable. The girl at the front desk had only been working for two days so the check in process was a bit slow. The room looked clean but not as clean as I would've liked it. It could be that some of the items are just worn down and really need to be replaced. They give you free breakfast in the morning which was very nice and had a nice variety. The price was right and it was pretty much as expected for a Best Western.

    « Convenient, close, comfortable »

    Good economical choice for staying in the Brighton MI area. Only gripe is the proximity to the highway. We could hear traffic clearly in the room, however, it did not interfere with the quality of our rest.

    « Over night stay »

    We only used the room to sleep in and did not use the pool or other places in the area, we were attending a wedding in the area. This is a older style Motel were the room doors open to the outside. The rooms were not big or fancy, but did have a microwave, coffee pot, small refrigerator and iron / iron board. The room was clean enough for my husband, but not for me! I found hair in the bed and in the "clean" folded towel, plus the room had a lot of flies in it.

    « Ok for a stop along the highway »

    OK for a stop along the highway. They do have an indoor pool and a breakfast that is good. Rooms are clean. There is a good restaurant / bar right across the parking lot that has decent food and lots of draft and craft beer on tap... Wednesday is half price draft day if you are lucky enough to be there then..

  • 5
    « My stay at the best place in town »

    I have family that I visit at Whitmore Lake and I always stay at the Best Western. They have the best staff and rooms of just about any place that I have stayed at and a great breakfast also. My grandchildren always swim in the pool there and the pool area and the pool itself are always very well maintained. I give them four stars Cecil Hulse

    « Never again »

    Will never stay again. Staff incredibly rude and not at all helpful. But they loved telling you all the good things they do - and to make sure to give them a good review ha! Room dirty (big wad of hair in the bathtub); smoke alarm went off every time someone took a shower. The final straw came when checking out, was told the reservation was entered incorrectly and was charged more than originally told - but of course wasn't made aware of the mistake until I was trying to get out of there! Cannot warn travelers enough to STAY AWAY!!

    « Everything we wanted for overnight ELCA southeast synod conference. »

    So glad we called for reservations a couple of weeks ago. Our conference was in Pinkney, MI and this was a convenient location. Our room was everything we expected from a Best Western, clean, plenty of towels, quiet. The complementary morning had a wide variety of choices. The hostess was friendly and efficient at keeping the various selection available. I was pleased with the dried fruit selection there that I added to my oatmeal.

    « Really Nice Hotel! »

    We stayed three days at the Whitmore Lake Best Western and really enjoyed it. The room was clean and comfortable, the beds were firm and comfortable and it had nice furniture and WiFi and cable TV. The people that worked there were very friendly, helpful and polite. It had the best complimentary breakfast of any hotel that I have ever stayed at, with a very wide choice of food from waffles to sausage biscuit and gravy, to cold cereal and fruits with coffee, juice and punch. I looked forward to eating there every morning. The only problem that we had was no fault of the hotel. The bridge going to the hotel was closed and being worked on and we had to detour around the lake, which wasn't too bad (it's a beautiful lake), but it would have been much shorter if the bridge was open.

    « Pleasant but tired »

    The hotel was clean, parts of the room were old. Looks as if they've done some updating but our bathroom in particular had cracks and a lot of patchwork in the walls, ceiling and around the tub. The staff was kind, helpful and very accommodating. I loved the short drive into Ann Arbor also!

    « Nice hotel / with nice staff »

    I gave the review of "Very Good" and not excellent only because of the day check out woman who was smoking a cigarette prior to checking us out, anything. There is nothing worse then have a hotel clerk who has been smoking in her own establishment. For Shame

    « Whitmore Lake Best Western a winner »

    A great choice for visitors to the Ann Arbor area, this hotel offers fair pricing, very acceptable rooms and a great breakfast. The staff was efficient, the room clean, a good value and an easy drive.

    « Gross »

    I have Best Western rewards and stay in a lot of Best Westerns. This one was pet-friendly so I made a reservation. But when I showed up and got a look, I turned around and left canceling my reservation. It is right smack dab off the highway. The rooms are all accessible to the outside. First floor you can drive your car right up to your door. Second floor you have to walk up outside set of stairs. I can't abide rooms accessible from the outside street and so close to the highway. It is just not safe. The lady at the front desk assured me that they have never had a break in. But, I still feel such a set-up is unsafe and also very outdated--and a little 3rd world. There is also no elevator--so if you are on the second floor, you have to lug your stuff up the stairs. I left and drove two hours to another pet-friendly Best Western, that was clean, safe, and comfortable--as most Best Westerns are.

    « good stay but could be better »

    Everything was fine but the rooms could be updated especially the bathrooms. The breakfast was very good. At check-in the receptionist did not provide any information regarding breakfast or pool hours etc.

    « Needed Pet friendly »

    Looking for pet friendly hotel somewhat close to U of M hospital.15 minutes by freeway King room was plenty and well kept. Ground floor outside door made it easy for our dog. Breakfast was good. Was given discount because we stayed there to bring Mother home from hospital

  • 1
    « No smoking allowed »

    The hotel does not allow smoking and the only place a person can smoke is in a dirty outside stairwell which is anything but safe for a woman on her own. The room we were given had a huge stain in the carpet. I wouldn't stay here again if they paid me...

    « My stay »

    Staff was very friendly and courteous. My room was very clean and comfortable. I did not use the heated indoor pool or sauna but did observe the area and found it to be very nice. The complimentary hot breakfast was great. I highly recommend this hotel.

    « Rick's review »

    Loved this hotel. very clean, and very attentive down home friendliness. Staff came to my room to help me connect my laptop up to the TV. Note that the pool is inside. But you must travel outside to get to it. Winter in Michigan kept me from enjoying this amenity.

    « Business stay in Whitmore »

    Hotel was ok it is starting to show wear and tear, though beds are good. Besides a restaurant and bar and grill near by the nearest restaurants are about 15 min away in a cute little town called Brighton where there are several good places to eat

    « Best Western review »

    The stay was very good especially for business travel. The hotel staff was very friendly and professional. The rooms and Hotel were clean and Check in and check out services was very good. We have several people staying at the location for business and the hotel was very accommodating even with last minute reservations. The overall stay was very nice, the location is convenient with nearby restaurants and the interstate highway is nearby.

    « Bug Invasion »

    this is a pet friendly hotel, but after taking my shower and bedding down for the night I was suddenly bitten by several flees inside my sheets. I thought these rooms were suppose to be thoroughly cleaned. What the heck !! I did call down to the frond desk and they were more than happy to move me to another room. But unfortunately I am highly allergic to dogs and cats. I needs these rooms to be cleaned properly if I am going to continue to stay there.

    « Older Motel »

    This is an older motel where all the rooms have an outside entrance. The entrance to the road for the motel was hard to find and not marked. After being on the road for 5 hours, we entered the wrong drive and ended up back on the expressway twice! I felt that we had entered the twilight zone the second time. The desk person was very nice and helpful. The rooms were older but clean. The beds and linen comfortable

    « Staff was Outstanding »

    Our reservations were made last minute. We traveled with a team of youth football players and had a host of different rooms. All rooms were clean and comfortable. The staff was very accommodating and it was a very pleasurable experience.

    « Disgusting Motel »

    I booked for one night but didn't even bother sleeping there since it was so nasty inside and out. The place is very old and dirty looking. The rooms had holes in the walls, the bathroom wash cloth holder was ripped off and there was just a big nasty moldy hole there. The walls had visible dirt spots on them as if someone rolled in mud and rubbed themselves against the walls, at least I'd like to believe that it was only mud. I drove over an hour to stay with friends that night.

    « Shocking Behaviour »

    I booked here for an extended stay, but at the last minute had to cancel plans due to unavoidable factors. I called the hotel and the booking agency to inform I am not coming and the booking agency said they would see if the one night charge could be waived. I did not hear back until I saw I was charged for the full 10 days. When I wrote back to the booking agency (Priceline/agoda), I was repeatedly informed that the hotel is refusing to return the amount. It was only when I sent the copy of the "Hotel Policies on Cancellation/No show" and after taking a full 30 days and half a dozen e-mails, that I was refunded for 9 days and that without an apology or explanation. Never have I seen such behaviour and dont care less attitude from a hotel or service establishment

  • 1
    « Don't do it. »

    This place was terribly dirty. I didn't not end up staying-when i checked into my room it was wet inside and smelled musty, the bed was sagging and there was dirt all over the floor. Needless to say, I didn't stay in the room long before i checked out and found another place to stay. I had another reservation here that I made at the same time as this one....I cancelled that one as well-but apparently the person I spoke to at the hotel did not cancel the reservation. So, now I have been charged for a room that I cancelled and did not check into. Extremely unhappy right now that I have to spend extra time contacting the hotel, wait for general manger to come in later in the week, talk to him,.......I wonder how long this process will take for them to rectify.

    « Nicely Surprised with such Personable Staff at A Chain Hotel »

    We arrived late and the front desk clerk was so welcoming! She could not be more helpful. This continued with an excellent room. Spotless and then a comprehensive complimentary breakfast. So glad we stopped here.

    « Just Average »

    This older hotel has a great indoor pool area, clothes washers & dryers, nice bedding and linens. However, there is a lot of noise from the traffic on US 23. Must say we appreciated the 2-ply bathroom tissue; most hotels don't have that. But what cooked it for us was the microwave. There it sat on the cabinet shelf, next to the fridge and under the TV. However, it was not plugged in, probably because there was no outlet to plug it into! To use it we had to move it from its designated space to find an outlet for it. Would we stay here again? Probably, but we'd be sure to ask for a room with a functional microwave.

    « Absolutely not worth the money even for location »

    This hotel has mediocre service!  My son and I check in on a Friday night after a very long day.  When we got to our room, we noticed that the floor had not been vaccumed but the beds were clean so we got ready to settle in.  Once my son got ready to take a bath he noticed dirty clothes from previous guests on the floor in the bathroom.  By then we were in our night outfits and our suitcases were unpacked. I can deal with a peanut on the floor and a medicine wrapper until the next morning.  I can even deal with the dirty laundry on the floor because by then I'm absolutely exhausted.  I called the front desk to let them know and was told to speak with the manager the next morning.  Next morning, I patiently waited my turn to talk to the manager as he was already dealing with unhappy customers regarding a mix up in rates etc.  As I tired to explain to the manager Jim Ayrs what the room situation was in addition to a clog/slow sink which we discovered in the morning as we brushed our teeth, I got a lecture from the manager as to "Why did I stay in this room and I should have asked to be moved and he would not have stayed in this room and maybe his staff on sight was too afraid to go out by herself at night but if he would have been there he would have come to help us pack and would have moved us to another room".  Seriously!!!!! this is not what one wants to do as they settle for the night.  When one spends over a $100 in a very outdated just wants to rest and go to bed....not move room because someone DID NOT do THEIR JOB!  I should not have to worry about dirty laundry on the floor when I check in after 8 pm!!!!!! So I was assured that I would have an immaculate room at my return (after the lecture I got about basically being an idiot for staying in the dirty room to begin with).  At my return, I check the room.  A nice note was on the desk from a different house keeper about letting them know if I needed anything.  The peanut was still by the bed on the window side of the door and the floor didn't look freshly swept.  Maybe the hotel needs to invest on new vaccum cleaners.  The medication wrapper had been removed from the side of the end table.  The dirty clothes from the bathroom had been removed's the kicker!!!!! It had only been moved from the bathroom floor to behind the sofa by the window...I have a picture.  Seriously again!!!! Is this a joke?  Am I supposed to laugh about this?  Am I supposed to yet again call the office and complain after a long day!!!! Well NO! I am not calling because I shouldn't have to call.  My room should be clean!  I shouldn't have to be moved!  I don't like to complain about things and I shouldn't have to!!!! I really shouldn't. My son is a Tourism Major in College and his first words were ....they sure don't have attention to details and customer service is not their priority.  Our family traveled all over Canada and Europe this year and I have to come to Michigan for this kind of service.  Very unhappy and disappointed.  Seriously considering a less then favorable review on several sites.  This kind of service and treatment is unacceptable.  I come from a family of entrepreneur and I've learned very young in life that the customer is always right and their needs are priorities.  That's why I don't like to complain and try not to because I know how hard businesses can work.  However, this is just unheard of.  No apologies...just a lecture about how i should have stated my case after a long day and a long drive...then assurance that my room would be clean to find dirty laundry (AGAIN) from previous guests in the corner of my room instead of the bathroom!

    « Repeat Guest »

    We have been visiting this area for the last six years and have enjoyed this property at least once a year. The manager actually remembered us when we checked in this year and thanked us for coming back. The whole property is Very clean, easy to find and get into and out of. Conveniently located.

    « Noisy and not clean »

    The staff was nice but I would never stay there again.Please look at pictures moldy coffee maker dust and finger prints on Kleenex box.?? I stayed for two nights the breakfast buffet was not fresh and had watery scrambled eggs. The place needs an update.


Venir à l'hôtel ...

Toutes les directions

Depuis : l'US Highway 23. Prenez la sortie 53 (Whitmore Lake) jusqu'au Best Western Whitmore Lake.


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