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Best Western Hotel Chieftain Inn,  Wenatchee

4.0/5  - basé sur 479 notations.
1017 N Wenatchee Avenue, 98801-1574, Wenatchee, United States - Voir la carte
+1 509 665 8585 +1 509 665 9745

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Parking gratuit
    Parking gratuit
  • Coffre-fort
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
Note des voyageurs TripAdvisor
Sur la base de 479 avis de voyageur
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Chaque chambre spacieuse du Best Western Chieftain Inn est équipée de lits confortables, télévision câblée/par satellite avec HBO®, mini-réfrigérateur et accès gratuit à Internet haut débit. Commencez votre journée par un petit déjeuner chaud, complet et gratuit, savourez nos petits gâteaux frais et détendez-vous dans la piscine chauffée extérieure ou dans le bain bouillonnant de l'hôtel. Les voyageurs d'affaires apprécieront notre centre d'affaires et notre salle de réunion ouverts 24 heures sur 24 et pouvant accueillir jusqu'à 45 personnes. En outre, l'hôtel est proche des entreprises de la région telles que le Department of Fish and Wildlife (service des eaux et forêts). Diverses attractions vous attendent à l'extérieur de cet hôtel de Wenatchee. Assistez à un spectacle au célèbre Amphithéâtre de Gorge, essayez divers sports nautiques et aventures de plein air sur le lac Chelan et le fleuve Columbia ou assistez à une conférence ou un événement au centre de congrès de Wenatchee, situé à proximité. Si vous avez besoin d'aide pour planifier vos vacances dans la région de Wenatchee, n'hésitez pas à nous contacter dès aujourd'hui ! Nous vous aiderons, par exemple, à assister au festival des pommiers en fleurs de l'État de Washington et au Ridge to River !Notre personnel amical vous aidera à passer un séjour mémorable et agréable. Réservez votre chambre au Best Western Chieftain Inn dès aujourd'hui et vivez une expérience hôtelière inoubliable à Wenatchee. Nous attendons votre visite avec impatience ! Passez un excellent séjour !La piscine est actuellement fermée pour l'hiver. Toutefois le bain bouillonnant reste ouvert toute l'année.

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Avis de nos clients

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Basé sur l'avis de 479 voyageurs
Très bon
En couple En couple 151
En famille En famille 145
Escapade entre amis Escapade entre amis 44
Professionnel Professionnel 92
Voyage solo Voyage solo 24
Rapport qualité / prix
Best Western Chieftain Inn,Wenatchee
  • 5
    « Pleasant surprise »

    We were very impressed with the updated quality of the hotel, given previous reviews about needing to be spruced up. The halls had new crown molding and paint; the rooms were very clean; carpet seemed new; and bathroom was exceptionally clean with a full sized bathtub for soaking. Room was spacious with microwave and fridge. The bed was comfortable although the pillows were a bit small and not enough variety of firmness. Had to use 2 pillows to have enough support for sleeping on my side. They served very good fresh cookies in the lobby, which was great for the kids and adults alike. Breakfast was also good.

    « Okay place, good coffee breakfast »

    It's an okay place, as it needs sprucing up. Quite dated. Generally, good enough for a night stay. Downsides are: Bit noisy, can hear noise from neighbouring rooms and rumbling from trains and traffic. So if you're sensitive to noise this location might bother you. No pool access due to winter shutdown. Good things are: Good warm breakfast with better than the average hotel coffee. They also have keurig coffee machines in rooms. Nice! Can see that they try to upgrade their light fixtures. But need more upgrading! Bedding is comfortable enough. Have big enough flat screen tv and wifi works well. Ovations to staff, friendly! Also close to town centre.

    « Best Western not so best! »

    Have stayed in other area hotels which are much better. Hotel needs updating. One hand towel for a double room. Room had overpowering perfume type smell. Will book room at other hotel next time I stay in Wenatchee.

    « Good accomodations »

    I have stayed at a few similar priced places in Wentachee and found the Best Western to be the best one. Free cookies in the evening and free breakfast. Walking distance if you are headed to the Toyota Town Center. Free Wifi too!

    « We chose to stay again »

    The Best Western Chieftain Inn in Wenatchee, WA, has been a good place for us to stay because of reasonable rates, proximity of places to eat, and proximity to Riverfront walking. We appreciated having in-motel hot breakfast and cookies in the evening!

    « Good accomodations »

    The location of the hotel is right in downtown but a little hard to find. The parking is excellent as you can access your car through the sliding glass door and there is a gate between the room and the parking spaces. We liked the breakfast.

    « Another Great Stay »

    I always stay at the Best western Chieftain in Wenatchee when I go there. It's clean, well managed, in a central location and priced right for the value. Staff has always been friendly and the cookies are an added plus.

    « Just OK »

    This was the second time we've stayed here. It's OK, but nothing special. We stayed one night this visit. We arrived late on a Sunday evening and had to wait a little for the front desk employee, but she was nice enough. The room seemed clean, but in the morning we saw a part of the mattress that looked like someone had urinated in the bed. There were also a number of tears in the curtain. Also know that you are near the train tracks. Not a lot of traffic the night we were there, but we did hear a couple trains in the evening. We didn't eat breakfast at the hotel, because we try to eat at the Wild Huckleberry when we're in Wenatchee. It tends to be a fairly reasonably priced hotel option. We know what we're getting.

    « Cozy and Comfy with a Nice Vibe »

    We had a king room that was well decorated and very comfortable. There were plenty of towels and pillows and nice hospitality items. We loved the warm cookies in the evening with a great cup of coffee. The front desk was friendly and helpful, supplying directions and even drawing out a map for us,,,so nice. Loved the breakfast burritos, too. All in all a very nice stay in Wenatchee.

    « Inept Front Desk »

    Made a booking through several months before our trip to Wenatchee for late September. Upon arrival at approx. 9:00 on Friday night with a confirmed booking print out, the front desk clerk told us we had no reservation. She wasn't rude, but offered absolutely no assistance in helping to sort out this matter. After 20 minutes going back and forth haggling, we found out our reservation was given to someone else. The whole check in process dragged on laboriously, and we finally got the room.The property is indeed tired looking, but we weren't expecting the Taj Mahal. However...customer service was rock bottom for this Best Western on this occasion.

  • 5
    « Great Place to Stay »

    Stayed two nights...comfortable beds, clean room, and great service. In room WiFi had a decent speed. Staff was friendly and accommodating. Have always been pleased with Best Western. I really did enjoy my stay here.

    « Happy Canuck »

    Booked this hotel to go to Oktoberfest in Leavenworth on short notice and was pleasantly surprised. It was clean, staff was pleasant and rate was competitive. Extras included breakfast, and cookies at 6:00pm. No complaints on my end.

    « Trip to Wenatchee »

    At this hotel people can come and stay with no problem about not been able to go anywhere close to everything, shopping mall, restaurants, parks or just for a walk, its close to everything around, a very good experience.

    « Good Best Western »

    I've read reviews saying the place is outdated. However, I wouldn't have noticed this if it hadn't been pointed out to me. The place I thought was well kept up and the room clean with excellent wi-fi. You are within walking distance of the city park & the Apple Capital Recreational Loop Trail along the Columbia River. You are also within walking distance of any goods or services you might need. I would stay again.

    « Avoid this hotel »

    I checked in with a 50 ib bag and was told there was no elevator and no rooms available on the first floor. Desk clerk said she was only one here and was not helpful. I had to drag the bag up to the room by myself. There was poor lighting in the room and the phone did not work.

    « Satisfactory but needs some work! »

    The hotel definitely needs some work to its rooms etc. It does have the amenities of a microwave and fridge. The room was clean and relatively comfortable. You need to ensure you are on the right end of the hotel as it can be quite noisy on the highway side.

    « Very out dated »

    This is a very out dated place, the room does have a microwave and mini fridge, but the desk is ver small and desk chair super uncomfortable. A/C is noisy and not very efficient. Bathroom is very dated with old yellow tile and not very clean. Found a long hair in the bath tub and the grout around the rule is very dirty.

    « No Elevator! »

    This hotel has no elevator, its a good thing it has only 2 floors. So FYI, if you are physically challenged to stairs than ask for the ground floor. This hotel is clean but the decor has dark tones so in my opinion it feel dark cave like in the hallways. The room does not offer enough room to place your suite case, except on the floor, which I hate to do.

    « Great Place to stay for few weeks »

    We stayed there for 2 weeks and it was great close to all facilities and restaurants Rooms were really clean and tidy each day The staff were very helpful and friendly and would work around our schedule for cleaning Breakfast was great always fresh fruit and fresh cooked scrambled eggs and sausages, all you can eat we enjoyed staying there for the 2 weeks and it became our home away form hoem felt very safe a secure there. so Great job to the staff we enjoyed every second

    « Works for a quick stop over »

    Spent the night at the Chieftain on our way to Portland. Booked through hotwire and got and excellent deal so any complaints I have will need to be countered with the low price I paid. We arrived at 10pm and check in went smooth and easy. The place is actually quite big. Our room was at the end of the second floor hallway and you knew what you were getting right away, it had that older hotel musty smell to the hallways and they were dark. Not a very bright place at all. I wanted to get out and grab a bite or at lease find a gas station to grab a snack. Nothing. The area is very desolate at night. Walked a few blocks up and down and found nothing open. The room was big and seemed tidied up well. Not clean though, carpets had lots of marking on them and I preferred to walk in flip flops. Older bathroom and a bizarre kinda patio door that didn't opened partially to a bed of rocks with weeds growing out of them. I wouldn't recommend this hotel but would be ok suggesting it for a quick, cheap stopover.

  • 5
    « Good place to stay »

    Very clean, quite and modestly priced place to stay. Did not hear the railroad trains at all even though located very close to the tracks. Pool was clean. Easy to find and close to restaurants and the riverside park

    « Mid range hotel »

    PROS: Each room has either a patio or balcony. Handicap room only a few feet away from handicap parking space. Plenty of trailer or large vehicle parking. 2 sinks in standard guest room. Security cameras around the perimeter of property (per front desk). CONS: Ants were in my room. A large hole was in wall in room. Water pressure is kinda low and not as hot as it should be. There is at least 2 trains that go by every night that sometimes shake your bed. The first night I thought their was a small earthquake. Breakfast really carb heavy, only protein option is yogurt and artificial scrambled eggs. Hotel is overpriced as compared to comparable hotels. No elevator (2 floors). Management was notified of ants and they made it right however that does not diminish the fact that it did occur.

    « Best Western Quality with a couple of minor glitches »

    BW Chieftain is a generally friendly, well appointed hotel. Check in is efficient and our king room had a balcony (that looked out onto a refinery; the balcony and fresh air were appreciated, and it was amazingly quiet even tho BW Chieftain is off a busy road). Room was spacious enough with well organized fridge, microwave, TV and worktable. The bed was one of the most comfortable we've had. The Kurig coffee maker in the room (which replaces the old coffee karaffe with filters) is problematic as Kurig is not cleanable and nobody knows what went thru the system before I arrived. Kurig products are huge waste makers as seen on media. BW complimentary breakfasts can be great or disappointing. BW Chieftain was disappointing and ended at 9AM, so the room was unpleasant from 8:30 - 9AM when everyone was scrambling and there was no where to sit. The choices were not healthy or appetizing and cardboard bowls/plates and plastic cutlery make food unappetizing and create unnecessary waste. The eggs were likely powdered eggs. Maybe it was an off day.

    « Comfortable hotel but a bit old »

    Like most Best Western Inn's, this hotel is comfortable at a reasonable price. The rooms are a bit out of date, and the air conditioning unit is a bit loud. But, as long as you don't expect a 4 star hotel, this place is a fine place to stay.

    « Very helpful and friendly »

    My room was very comfortable and had all the amenities i required. The room actually had some great extras such as the coffee machine and a bath, so it more than fulfilled my needs. The staff were friendly and very helpful, and the breakfast room provided a varied and substantial range of food and drinks. I enjoyed my stay there, thank you.

    « The People are amazing! »

    The staff at the Chieftain Inn are amazing! They accommodated all of my family's requests and needs during our stay. They were pleasant, helpful and even when they couldn't meet every little need, they made very effort to make it right and make me feel like a valued customer. Great customer service will always win out in the end, no matter how badly things may go. I appreciate the staff and their professionalism and for always willing to go the extra distance for me.

    « Good value for family »

    We were a family of 4 just needing a place to lay our heads at night. We were not at the pool. We had breakfast each morning before 9am. A train does run behind the hotel and we were closer to the back, but it was muffled and didn't affect our sleep. Much of the hotel has been updated and seemed like newer beds, tub was older but it drained well. Places to walk and eat out within easy distance along with a Starbucks and Albertson's within walking distance.

    « Good value for the price »

    Not a bad place to stay. There is no elevator to the top floor, so if you have any physical issues ask for the first floor. Our room was pretty nice. The beds were really comfortable. The air conditioner worked but the adjustment knob was not very responsive. It seemed to just spin around without changing anything. Room was mostly clean, the bathroom corners were a bit dirty though.

    « Not great stay »

    Remote didn't work; second remote ALSO didn't work (turns out this room has poor .remote success, according to front desk); coffee maker didn't work. Overall, it was sort of a "so-so" experience. (I need to have 200 words so I hope this made it)

    « Clean, quiet, and comfortable stay »

    Stayed here on our way up to Canada and were very pleased we did. Our room was clean, very quiet, and comfortable. I even requested a room on the top floor when I made the reservation online and was given one. That is very much appreciated. The breakfast was good got our day off to a great start. If you are in Wenatchee, WA, I'd definitely recommend staying here.

  • 1
    « False Accusations and Unauthorized Charges »

    IF YOU ARE A SMOKER, BEWARE!!! I was charged a $300 smoking fee!!!!! At no point in time did myself or my guests (my 8 year old being one of them) smoke in the room. When I booked the room through Expedia I even selected "non-smoking" as my room preference. After attending shows at the Gorge for two days, we would return and dispose of our collected trash from the day's hike in our room's garbage can. This included cigarette butts and empty packs. This, and the smell of our sheets is the only "evidence" this hotel is going with to charge me for "smoking in my room". The hotel staff discriminating me for being a smoker and challenging my integrity as a customer and mother. Had a bottle of water with cigarette butts floating in it been found anywhere in my room, I would accept the fees with understanding and regret. Since at no point in time was my room ever smoked in during the duration of my stay, I am appalled. The general manager, Tae refuses to call me back after numerous messages have been left. It has been over two weeks with no returned call or email. I will be contacting the Better Business Bureau as well as Best Western Corporate regarding this false charge. After researching every review on this establishment from many different websites, I have found I'm one of many who have been accused and stolen from by this hotel. Shame on you as a business. You lack any sense of professional courtesy in how you operate and give the town of Wenatchee a bad name.

    « Great stay »

    Central, clean, helpful staff. Comfy beds! What more does one need. Quick check in. Best Western rewards program & incentives explained. Able to get yogurt, coffee & fruit for early start one day, no complaints about the breakfast second day.

    « Always good »

    Whenever I travel to Wenatchee, WA I stay at the Best Western Cheiftain Inn and have always received excellent, professional service from all staff. Rooms are great. Location is centrally located in Wenatchee.

    « Very good »

    it's a good place to stay for your money, we've stayed here quite a few times, and it's fairly close to JC Penny, Target, Applebees, Shopko, Old Navy and a few other stores. There are a good selection of places to eat within a 10 min. drive and some within walking distance.

    « Great Hotel :) »

    Everything was great and we have no complaints. The hotel was very clean and smelled nice. The check in process was very easy and the staff was very friendly. We had a balcony that we didn't expect which was very nice. We have been there once before and I'm sure we will stay again in the future.

    « Our stay in Wenatchee, Washington »

    We had to go to Wenatchee on a family emergency as my brother had a massive stroke and was in ICU. The people were very pleasant and nice to us. We mainly slept there at night and the rest of the time was at the hospital. We did have interactions at breakfast that helped our spirits for facing the day.

    « Travelers Beware! Smoking charge trap!!! »

    TRAVELERS BEWARE:: This establishment will unfairly charge you for smoking in your room if you have any remnants of tobacco products in your trash receptacles when they come to clean it. You don't even have to smoke cigarettes or be a smoker, They will charge you unfairly based on your trash. If you discard a butt or empty pack in your trash in the room, so as to not litter the grounds, they are considering that as "evidence" to the fact that you're getting a $300 charge even though all their signs posted everywhere says they'll charge you $250. This place is a rook and I will never recommend or bring my family and friends here again. It's an older hotel, needs to be remodeled and the management are unprofessional and are looking for any way to cheat the traveler. We were never spoken to about anything involving smoking even up to checkout. And each time any hotel staff passed by while we smoked in the permitted areas, we never were told otherwise to be in another spot. Only until there was an extra charge on the statement did we know they had tacked that on. After calling the hotel to speak with a manager, we are told he's not in the office and he'll get back to us. That hasn't happened in two business days, so we're disputing the charge as we should with the card company as we wait for his response indefinitely. Our stay in Wenatchee, Washington was our family's choice to avoid the chaos of camping at the Gorge Amphitheater. Simply, if this is what Wenatchee represents for our commerce, I'll choose a different place next time I'm in the area.

    « Funny smell »

    The room had a funny smell that I couldn't put my finger on. Overall, the hotel including our room was a bit dated. And, even though my wife and I are normally not fussy about drinking tap water, we couldn't drink this water. However, the hotel was only a mile from the main part of town, so we walked in for dinner. And the breakfast was good, with scrambled eggs and sausage. And the cookies in the lobby were very yummy.

    « Wonderful Place to Stay »

    This hotel was great. The rooms are a wonderful size and you don't feel all cramped in your room. Loved the beds, they were very comfortable. The gal at the front desk when we arrived at midnight was very friendly and accommodating. If we ever head back up to Wenatchee this is the place were we will be staying again.

    « Dated BW Property »

    This is a very dated BW Property in a very poor location. There is only fast food around the property. We had a view of a large bank teller area and railroad tracks. The property has at least three different heights along the hallways. It is dowdy and not up to the BW quality we are used to.

  • 5
    « Great place to visit »

    Wenatchee is a very beautiful city. There is a Riverside park within a walking distance from the hotel . It has lots of public art, flower beds, play grounds and great views in the river and mountains. The city looks clean and safe. Great place to visit. At 6 pm the hotel staff invited us for cookies and tea. Very friendly place. I highly recommend to visit.

    « 1 night stay »

    Stayed only one night.. checked Trip Advisor for hotels.. pulled into Beat Western to check on availability and price. They beat the price by $15.00. Hotel is old, but seemed to be taken care of quite well. Room was clean.. no issues. Hot tub and pool were great as was the seating area around both. Front desk kept the pool open a few minutes past normal, due to our late arrival. This was very much appreciated. Continental breakfast was simple but adequate. Our only complaint was there were no towels at the pool. The front desk took care of that request right away. Overall, nice stay and would stay again.

    « In need of an update..... »

    I have stayed at this property a few times. I like the location as walking/running distance to the river path. The hotel is in need of a remodel for sure. Everything is clean & tidy but very old and dated. They have added Kurig coffee makers which is great. There is also a fridge and microwave. The beds were really comfortable and good linens. Towels however were thin and worn. We did not have hot water for both nights of our stay. Still able to shower/bath is only using the hot water tap and it was warm enough. Mentioned it to the desk clerk upon check out and she awarded me some extra Best Western Rewards point which was nice. Breakfast was good and there were yummy fresh cookies in the evening. Will stay here again when in Wenatchee.

    « Excellent! »

    This is the best hotel in town! Staff is friendly and they always find a way to make your stay the best! Breakfast is good and the outdoor pool and hot tub are always clean. Never had a complain during our stays and we love coming to the best western! Their GM Tae does a great job keeping their entire facility working as a team! See you guys soon(:

    « Great service, quiet night »

    Really enjoyed the breakfast, it was fresh and hot, There was a variety of foods for everyone. Bring water if you are not a soda or coffee drinker. The vending machine was out water but the staff did find a few bottles for my granddaughter. The room was clean and the best was comfortable.

    « Worked fine »

    Stayed there June 10, 2016. Older motel, but rooms very well appointed and clean. Cookies in lobby in afternoon. Breakfast worked - typical motel fare. Quiet area; edge of town. Just myself and bill came in around $140.00. No elevator. Thought it was a bit high. Cost for what it was would be my only consideration should I be around there again.

    « great place to stay »

    Staff were friendly and helpful. Room was clean and the entire facility smelled nice. I appreciate having a microwave and refrigerator available. I also like the in room coffee machine. Breakfast offerings were good with many choices. Overall this was a great experience and will stay here again in the future for other conferences in the area.

    « A (specific) room to avoid »

    Best Westerns have a motorcycle rider - friendly marketing program and I like to take advantage of it. Preferred rates, windshield cleaning towels and carefully watched parking. All of that at the Chieftain. The front desk personnel were on their game, the cookies fresh, and the room spacious. I particularly appreciated the comfy easy chair for reading. Breakfast, as others have noted, is very good - build your own breakfast burritos - but breakfast prep was a problem. For room #138 only, I'm sure. I was in room #138 and was awakened much too early by the clatter in the hallway caused by food delivery to and breakfast prep in the service kitchen - which is directly across the hall from the door to #138. A solid core door, with improved seals and sill sweep would let one sleep soundly on.

    « Excellent accommodations. »

    We have stayed at this Best Western prior and both times, had a pleasant experience. Hotel staff, particularly front desk, are stellar. Room was fine, clean, everything in working order. WiFi and cable TV both fine.

    « Comfortable and Quiet »

    Always friendly, great cookies and excellent housekeeping service when I am a guest for more than one day. The bed was very comfortable, the shampoo and soap were better than expected, the refrigerator did NOT make a terrible noise all night (seems quite uncommon anymore) and the TV was surprisingly modern.

  • 3
    « One nighter. »

    Hotel and room were average. The room was clean and the bed was OK. The highlight was the breakfast. The girl serving the food did a good job. The eggs were fresh and not dried out. Real sausages and fresh baking powder biscuits. Well done. Also, a good cup of good coffee. This really impressed me. I wish every hotel did as good a job with the food.

    « Great experience »

    Simply excellent service and pricing, they made it a point to save me time and money. restful, quite, clean. staff was very helpful in all areas of service. maid service was prompt and caring fo my needs.

    « Clean, comfortable & good breakfast. »

    Clean, comfortable room, great pressure in the shower, excellent breakfast. Convenient sliding glass door to small patio with gate to parking area from first floor rooms made move in much easier. No elevator to second floor is a drawback when you have lots of luggage. Will definitely stay again.

    « Always Awesome! »

    For business I always stay in this hotel. It is super clean, the help is very friendly, and has an outdoor hot tub/pool. It's got a great location near everything. The help can assist with almost anything you need, food, entertainment and even travel plans.

    « Easy stay »

    Travelling with a friend. We loved Wenatchee. Beautiful area. We spent time at the Ohme Gardens. They offered us walking sticks to use which were gratefully accepted. We walked through the historic downtown area. Everyone was very friendly and always willing to help.

    « Nice Staff »

    Stayed here for a conference. It is an older BW property. Staff very nice, room was clean and comfortable. Main issue is the first impression-carpet in main hallway to rooms and conference room is very dirty and stained. It does not make a good first impression an all, but again, the room seemed very clean. I think I may select another hotel when staying in Wenatchee in the future.

    « Great location for a trip to Wenatchee or Leavensworth »

    Location : Great - Very good access to all the highways and amenities Rooms : Great - No complaints. Clean and Tidy Breakfast : Good - If you stay more than one night, you get the same breakfast items every day and that will be boring. Coffee is great and Sausages are well made. Service : Terrible - I booked two nights using Aeroplan points redemption. But still they charged my credit card for the room. After repeated calls, they are going to refund my money.(I am still waiting) But since I used a Canadian credit card, I am going to loose money on conversion and exchange rates. All this because of the person at the reception made a mistake on our booking. Really upset.

    « Between golf days »

    Six buddies stayed at the Chieftain Inn for a night's stay between golf days. It was Very clean, comfortable, quiet and a great breakfast. I would highly recommend staying there. The staff was friendly. Topped off with fresh homemade cookies.

    « Nice base for Leavenworth or Lake chelan visit »

    Have stayed in this hotel for a few times during our visit to Leavenworth or Lake Chelan. Its nice clean place for staying in Wenatchee. It provides a cheaper alternative to paying prices in Leavenworth with just 15-20 min drive. There are lot of other food options available around the hotel.

    « Nice hotel with friendly staff »

    This hotel was conveniently located foe all of our "adventures. The staff was very friendly and helpful. The breakfast room staff kept the room very clean, the food items hot, and plentiful. The front desk was very friendly and

  • 5
    « Great Hotel, Outstanding staff. »

    I've been bringing my family every summer to the Chieftain Inn for the past 4-5 years, outstanding value and a very friendly staff. The pool, hot tub and really good breakfast makes this a great affordable place that works well for us. I'm already booked for the summer 2016.

    « Great place to stay »

    We spent 2 nights at Best Western Chieftain Inn, Wenatchee, WA. Great location, good value for the money, clean room, friendly service, drinkable coffee(!!!) and decent breakfasts. We can certainly recommend the place.

    « Great stay »

    Room was large, well-appointed (love having a refrigerator), quiet. The bed was very comfortable. Nice to have the Keurig coffeemaker, though I wish they offered tea or hot chocolate. They have no elevator, which was not a problem for us but could be for some people.

    « Right in Town »

    We had booked the hotel from New Zealand and were pleasantly surprised how easy it was to find. The instructions from them were spot on. Everything about the hotel was excellent with a very acceptable breakfast and a very nice room. The staff were really great. It was also close to a very acceptable restaurant where we had dinner. It was also very easy to walk to the centre of Wenatchee. We used it as a base for tripping round the area and it was well placed for that.

    « Nice room, nice staff »

    I liked this hotel. Everyone is more than willing to help and are all very friendly. Any hotel that has chocolate chip cookies, Macadamia nut cookies and cold milk available all hours is okay in my book.

    « Quick overnight stay that met my expectations »

    My schedule allowed me to arrive in Wenatchee at 8.35pm and needed to leave at 5am the following morning to catch the Amtrak Empire Builder train to Seattle. I chose the Best Western Chieftain because it was 4 mins by car or a 20 minute walk from the Train Depot. My short stay only provided me with the opportunity to arrive, sleep and leave. I did not use the Internet or Breakfast service, but I was delighted when I arrived to find very good hot cookies at the Reception Desk and 24 hour coffee when I departed at 4.50am The inside areas (Reception, hallways and corridors) of the Hotel to be in need of renovation, but my room (230) was well furnished and equipped, quiet and very clean. I found the King size bed to be very comfortable. I noted when I left that all the Hotels on N Wenatchee Ave (and there are several to chose from) were fully booked on the Thursday evening that I stayed at the Chieftain.

    « Older but fine »

    Quite clean rooms that were very comfortable. Sure there are trains but all the hotels on Wenatchee ave have that issue. With a great price from a website that doesn't let you know what hotel you are staying at until after you pay it wasn't but $4 more a night than the flea bag hotel I use to stay at when in town for work. The king bed was very comfortable and the room was appointed nicely. The property is a bit older and it shows in some areas like stains in the carpet in the halls the patch in the carpet in my room and the dated tile in the bath room. The shower has a fancy head on it with several setting that all have no water pressure. I heard good things about their breakfast but I never got to experience it during my work week as they don't set it up until 6:00am, I like a number of other contractors staying there were up and gone by 6, They could put out some pastries or something for us early risers. Overall a good experience and would not hesitate to stay there again.

    « Very pleasant hotel »

    I wish the price was a little lower but overall a good experience. I like Best Western hotels because they are mostly the same in quality, people and helpfulness. A good item is that they have maps of the local area so we have a choice of amenities around the area and easiness.

    « Trains Trains Trains! »

    On a five night business trip and all 5 nights were at different Best Westerns. Most BW are older locations but they are on a kick to spruce them up. All the locations we stayed had nice upgraded rooms even this one in Wenatchee. What we had not expected were the trains, first one just after midnight, then 2, 4 and 6AM. These are freight trains and even though I had ear plugs in and 2 sleeping pills the vibration of the building woke us up. When I checked out I mentioned the trains and the desk guy said "next time ask for a room up the front of the building, its much quieter". OK its nice that they know that the rooms at the lower end suck but with only a few cars in the parking lot why would they even put people at the noisy end in the first place! Fill up the end away from the tracks first. At my meeting the next morning I mentioned the bad night and everyone agreed that if I had asked they would have steered me to another hotel.

    « VERY clean and great Breakfast! »

    We were here for our grandson's baseball tournament, so we were looking forward to having the grandkids stay with us and be able to swim in the pool. Unfortunately, when we first arrived, the pool wasn't open yet (even though Priceline advertised that it opened April 1st). We were very disappointed....however a gentleman was out working on the pool area and was able to get it opened before we left for the weekend!! It was great fun after a hot day at the baseball fields all day. Thank you to the gentleman who made that happen!! Also, the rooms were spotless and VERY clean. The breakfast was better than most and had some good choices and was plentiful. With all the ball players in the hotel, we thought they'd run out....but NO! Good place to stay. I would highly recommend.

  • 4
    « Best Western: Wenatchee, Wa. »

    The bed in this room was very comfortable. The rooms atmosphere was pleasant. The overall location to other amenities in town was very good. Breakfast service included two waffle makers, scrambled eggs and fixings for breakfast burritos, coffee, juices, milk, biscuits and gravy, and assorted breads.

    « Decent hotel »

    I have stayed here several times and I don't have any major complaints. The breakfast is good and the service is excellent. The hotel does need to be renovated soon. Although we didn't hear anything from our neighbors, the fridge fan was terribly loud! We also had a hard time keeping the room at a constant temp. Ended up having to crack the sliding glass door open to cool it off. For the price, it was well worth it!

    « Good place to stay »

    Very nice and friendly staff. Good and clean rooms. Everything is absolutely as advertised. The breakfast is also nice and overall room rates are economical enough. Have stayed here multiple times and would recommend to everyone.

    « Best Western-winatchee »

    Internet was so slow that it was unusable. The hotel is extremely clean. The hot tub was a perfect temperature. The staff was very helpful and friendly. The breakfast offering were very good. The price is very good as well.

    « Dated Facility, Terrible Staff »

    Wrong room, dirty linens, loud facility, rude staff, unresponsive. Far too expensive for essentially a Motel 6 experience. Far too many other options in the area for this to be your choice. The staff need lessons in courtesy and helpfulness.

    « Hotel Must be broke »

    I would never recommend this hotel to anyone. Bathroom counter burn marks every where, half inch of mold all the way around the tube, burn marks on the lamp shade, no mattress protector only a second sheet. The mattress had stains everywhere along with big lumps where you lay. The mattress had to be 20 years old. Don't stay here.

    « Very nice, clean and well-located hotel »

    First time at this hotel and staying in Wenachee. Very helpful and friendly front desk staff, very clean, great breakfast and located within walking distance of the excellent Columbia River trail for jogging, walking and birdwatching and downtown Wenatchee for everything else. Also convenient to Safeway and restaurants. Two lovely spring days in Wenachee.

    « Spacious room »

    I did enjoy my stay at the Chieftain Inn. The only problem I encountered was that the shower curtain is not long enough to stay inside the tub, so the bathroom floor was a pool of water after my shower and the bathmat was completely soaked. Seems as though they cut them too short when they were hemming them.

    « Very good value »

    We always pick this motel when staying in Wenatchee. It's not the newest, but we always have found it clean, comfortable, and a good value. Fresh cookies on arrival, very nice beds, and good selection for a "make it yourself" breakfast burrito in the morning, plus much more.

    « A Great Hotel in Wentachee! »

    The Best Western Hotel in Wenatchee was quiet and the bed was extremely comfortable. They gave us fresh cookies in the evening. The breakfast was a full meal and was awesome. I would highly recommend this hotel.

  • 5
    « Amazing stay with amazing staff »

    Went there on are way back from Seattle. Hotel was big. Slept great. Breakfast was amazing. If there was a negative it is that there is no elevator in the hotel. But I really don't think that's a negative as they have stairs. Even have an outside hot tub year round that is amazing. Will return

    « Comfort before a medical procedure »

    We were in Wenatchee Washington for a medical procedure that required an overnight stay prior to the procedure. The Chieftain Inn gave a medical discount to stay so that was the main reason we chose to stay there. The hotel was excellent and the services were excellent the breakfast had a good variety and was very well maintained. We felt very well taken care of.

    « A great place to stay »

    The Chieftain Inn is a great place to stay. It is pleasing to the eye. The lobby is beautiful. The staff is very friendly. The room was large and the bed very comfortable. There was a Keurig coffee maker in the room -- first time I've experienced that.

    « Hotel »

    Stay was as expected. Staff is always friendly and makes me feel welcome. Rooms need better lighting. Breakfast could use more choices. Carpet in some of the rooms needs replacing. I usually get the room I request. I appreciate the warm cookies and newspapers provided.

    « Best value in Wenatchee. »

    We have stayed at both the Holiday Inn and the Comfort Suites in Wenatchee, and while this is not as new as those hotels, it is by far a much better value. The rooms at the Best Western are much roomier, and their bed is WAY more comfortable than either the Comfort Suites or Holiday Inn. In addition, the cost is easily $30-$40 cheaper per night! As I mentioned, the Best Western is NOT as new as the others, and their decor is definitely dated, but the value we feel we get at Best Western far outweighs the differences in amenities or decor.

    « very comfortable »

    This is often our go-to hotel when we stay in Wenatchee and need to fly out of the Wenatchee airport. Staff is friendly and helpful. The beds are very comfortable. Sometimes however, because it is a non-smoking hotel, the smokers gather outside by the back entrances and their voices are disturbing to the rooms above.

    « Hotel hospitality »

    I planned to stay at Best Western Cheiftain for 3 nights, Due to a health issue, I had to check out 1 day early and only paid for 2 nights. I was very pleased. The room was quiet and beds were very comfortable. Appreciate the in room wifi service.

    « Good experience »

    Had to go to Wenatchee on business. I have stayed at this hotel in the past and this time there was no exception with level of service I am used to. I used the exercise room which was on of the best I have seen in a while. They also offer use of the fitness center across the street.

    « Great Deal on Hotwire »

    Got the deal ($68 before tax) on Hotwire. Excellent location, beds & breakfast (real eggs are a plus). Wenatchee is a good deal all around. Very happy with the value for quality. Clean all around and responsive service.

    « Great hotel »

    Great place to stay. Clean well appointed rooms and friendly staff. Good breakfast in the morning and easy to access from many spots around the building for entry. Close to restaurants and downtown. Stayed in a room with one king bed and the room was huge. Perfect place to spread out.

  • 5
    « Great value »

    For the price of the hotel, I was very surprised by the quality of the room. It was clean and the room looked very nice. The beds were comfortable and there was free coffee by the coffee machine. However, the walls are a bit thin and you can hear the neighbors very easily. Not great for light sleepers.

    « Older Decor, but decent value »

    Quality location in a great town! We were looking for a stay in Leavenworth, 30 miles to the West, but the town was booked so we looked for the nearest BW to stay. Rooms were quiet, even being next to the maintenance room and close to vending area we did not encounter any noise issues! Pool was closed for season, but very nice breakfast and comfortable bed. Clean, but needs updating in rooms. Front staff quickly recommended restaurants that were close and some a little further out. This property is a little further downtown than you might imagine, in the center of the city which is quite elongated spread out between the Columbia river to the east and mountains to the west.. On a nice day a walk along the river or down to visit shops in town would be enjoyable!

    « Great staff, comfy bed, good breakfast »

    Check-in staff were great. Breakfast was good (have waffles). My wife is super picky with beds but both her and my son loved them (I can sleep on a rock, so not the guy to ask). Everything was top-notch. Only minor flaw was one outlet in the room did not work. Price was great-- recommend for a cheap trip to Leavenworth (it's only a 25-mnute drive), versus staying in Leavenworth and paying about twice as much for lodging.

    « MLK Getaway »

    We were looking for a getaway from the Seattle area and wanted to ski Mission Ridge we stayed at the Chieftain about 20 years ago and decided to give it a try and are very pleased, Great price, nice big rooms, we will come back!

    « Average place »

    Average place for the price. Nothing to go home and rave to others, unless a flop house is what you seek. If that, this is your place. Some improvements would be better and extended breakfast hours, with more than the average items that the other Hotels offer in the area. Also, maybe an enclosed Hot tub or Jacuzzi might be a nice upgrade. Also, smiles go a long way in dealing with guests and their hosts.

    « Mission Ridge skiing »

    Was pleasantly surprised by this BW! Great value, very clean room, comfortable bed. Didn't eat breakfast but saw it is your normal expected range/quality. I sleep with earplugs, but apparently you can hear train from the railroad nearby. I had no issues. Got coffee at Dutch Guys something coffee chain. 20 minute drive to the Mission Ridge ski resort. Would stay again for sure.

    « A Warm Respite on a Snowy Roadtrip »

    I stayed here one night with our family while on a road trip up north. We selected this hotel because Best Westerns tend to be consistent and comfortable. On the whole, this one met those expectations. The Service - Average. The staff didn't interact with us much beyond checking us in and out. The Room - The room was nice and clean. The bathrooms are well-appointed. The price was reasonable (I think I paid around $120 all in). Much nicer than some of the more budget options out there. All rooms have a patio or sundeck, which is a nice touch. The Beds - Very soft and comfortable. I slept like a baby, which is something I don't usually do when travelling. The Breakfast - Breakfast was included in our room. It was pretty basic and not that impressive (think cold cereals and luke-warm food under heat lamps). We didn't bother and just grabbed a coffee for the road. The Pool/Spa/Gym - Given that the pool is outdoors and it was snowing out, we didn't partake. I can't imagine a lot of days, even in summer, where someone would enjoy an outdoor pool in a mountain town like Wenatchee. The hotel also had a nice, fireside sitting area, which was very comfortable on a cold winter night. Definitely a good option if your passing through or staying a few days,

    « Unfriendly Staff »

    The staff here clearly dont care about their jobs or their customers. They are not very polite or welcoming. When I checked in it appeared as though she didnt care that I was there. When I checked out she didnt even acknowledge me standing at the counter just tossed my receipt on the counter.

    « sleding trip wenatchee »

    Location is great. Plenty of opportunities for snow sports close by. Price is very competitive. Staff are excellant. Look forward to making another stay. Hopefully the weather will provide the snow for another trip.

    « Not as nice as most Best Western's, NOT dog friendly either »

    Adequate, clean, large room with comfortable bed. Fan could not be set to run continuously (for gray noise). Big counters in bathroom area, with two sinks (one in by tub, one out in room). Location is not very convenient. Price was high for the quality. Dogs are not allowed. Staff was not welcoming.

  • 5
    « Very nice place »

    Staff friendly & courteous. Breakfast very good. Room comfortable. Needs a comfortable sitting chair. Very clean & no odors. Water in shower hard to regulate. WI Fi was hard to use as it kept sending message that someone could be hacking.

    « Service »

    Exceptional service given. I appreciate the staff acknowledgement of my preferences. They try to accomodate me as to the type of room I enjoy and the "hot cookies" are a welcome plus after a long day of work.

    « Time to Relax »

    Had a very enjoyable stay at the Best Western in Wenatchee. The complimentary breakfast was excellent. Customer service at all levels second to none. Good location to stay in Wenatchee & close to shopping & many other attractions. Price was very reasonable. Our only concern was a slight lack of hot water to shower & bath, but everything else about this hotel was VG to Excellent in our opinion.

    « Concierge lacking customer service »

    When we checked in, the concierge on duty had friends in the lobby who kept coming over to talk to her while she was "helping" us. I've worked in customer service my whole life and know how important that first impression is, and unfortunately this is what stands out in my mind. The room was fine, the bed was comfortable, my main complaint was that the shower water pressure was so high that it made it almost painful to shower, and the water didn't get very hot. Another downfall is that breakfast is only served until 9:00, so we didn't make it down in time.

    « Nothing special about this Best Western »

    The room was clean, the hot water was hot, the TV and WiFi worked, and the staff was helpful. So the Chieftain Inn provided reasonable value. But... the whole place was permeated by the sweet smell of an industrial housecleaning product; the towels were thin and skimpy; and the HDTV didn't deliver an HD signal. An OK place to stay, so it merits a solid "C".

    « Convenient, comfortable, affordable »

    This is my first stay here. What a great surprise. The price was great, very comfortable and good location. Nice cookies, milk and coffee at night. A better than most breakfast with the standards plus make you own breakfast burritos (unfortunately missing the sausage). I stayed here because my usual place was full. This will become my "usual place" for Wenatchee now.

    « Friendly Staff »

    Front desk ladies are very helpful and friendly. We came here for attending swim meet. Staff members were very nice to our young children. It was great to stay. Night complimentary cookies and tea, coffee were definitely plus. It was very quiet to have a good sleep. Breakfast was good enough. They had yogurt, fruits, waffles, bagles, toast, muffins, scramble eggs, breakfast tacos, and so on. 6 to 9 pm complementary cookies and tea, coffee were very nice. Coffee and tea were always available. Newspapers were enough at the front. Quiet and clean even though the building it self a bit old.

    « Decent spot »

    Cool little hotel. I liked the fact that each room had a balcony or porch. Get a second room floor for an added sense of square footage as they have vaulted ceilings. Cons (both remove a star each) No elevator. Not a big deal for someone traveling without luggage, but who does that?! Also, Internet is slooooow. Really in need of an upgrade.

    « room review »

    The cleanest place I've ever stayed in. Excellent service, room, amenities and location. It was very cold and had no problem keeping warm. The beds were very comfortable and ther was no problems with external noise. Did not use the wifi, however I'm sure it was excellent like the rest of the stay.

    « Comfy Bed - Great Staff - Railroad Noise »

    I liked this BW for the comfy bed and the great staff. The breakfast area was too small and therefore too crowded. We ate breakfast in our room and then discovered a small sign that mentioned the conference room was available for overflow seating. If you can stand the train noise (I like trains) from across the road, then I would recommend this BW.

  • 4
    « Nice bed, average hotel »

    I stayed one night at this Best Western. The room was clean and the bed was very comfortable. There are no elevators so if you have a heavy bag, you may want to request a room on the ground floor. Breakfast was just okay, but I did appreciate having a warm choice (scrambled eggs), so that was nice. They also had great cookies available in the afternoon- try the chocolate chip! The location near the Toyota Town Center Arena was great, as was the availability of dining options within walking distance.

    « Very happy with my stay »

    A group of us booked a block of rooms for a concert in Wenatchee and they gave us a very good rate for the night. The front desk staff were very friendly and helpful, and the room was clean and comfortable. The breakfast was average to above average with good selection and plenty of room for guests to eat. Overall we were very pleased with this hotel.

    « Pleasantly surprised »

    Stayed here during Leavenworth Oktoberfest. We booked late so we only had options in Wenatchee, about 20 miles from Leavenworth. We had pre-booked a Leavenworth shuttle and was disappointed to find the hotel participated in a cheaper shuttle to the event. I wish that information was available on their website. Other than that the hotel far exceeded my expectations. It was clean, modern, and the staff friendly. Full breakfast was included but I cannot comment as we did not eat there. For a budget hotel it feels like a mid range. I would absolutely stay again.

    « Nice Hotel But Avoid Trains »

    We enjoyed the hotel for the most. Clean rooms, good bed, friendly staff. The only problem is if your room is near the rear of the hotel as ours was you are closer to railroad tracks and can be wakened as we were by trains passing through. Stay toward the front and this may not be an issue.

    « Great Visit »

    The first thing you notice when entering the lobby of this Best Western is the yummy cinnamon smell. It was warm and homey. We were staying overnight to be near a family member who had just had an operation. The entire experience with this location was very positive. The staff were accommodating and friendly and were willing to work with a reservation that was a little hard to confirm due to our family's circumstances. Upon check-in, I recalled that i had forgotten to ask for a first floor room (disabled family member) but the front desk shifted rooms for us quickly and with a smile. We had also asked for a roll-away bed. They forgot to deliver it but when we asked again, it was in our room in minutes. Our room was comfortable with a Kuerig and free WIFI. The facility also had a workout room but we didn't have time to use it. The roll-away that was brought in was just what you'd expect..lumpy but sleepable. It collapsed in the middle of the night but that was out fault, we had set it up incorrectly. While the room was not spotless it was acceptable. Breakfast in the morning was plentiful with waffles, biscuits and gravy and breakfast burritos. The coffee machine wasn't working right but the staff were immediately trying to fix it. Directly across from our room was an ambulance company. We were worried about noise but never heard a siren our entire stay. I would absolutely stay here again.

    « Clean, Welcoming and Quiet »

    My stay at The Chieftain in Wenatchee, Washington was short for a quick business trip. The staff was welcoming and the room was comfortable and clean. I asked for a quiet location of the room, which was provided and I had a quiet short sleep. Will return.

    « BW Chieftan, Wenatchee »

    Great place to stay. I usually make 2 trips per year to Wenatchee and this is the only place I stay. Staff is always friendly, professional and helpful. For my trips this is centrally located for many activities, it's easy to find and within walking distance to either fast food or sit down restaurants.

    « 5 * mistake »

    I just can't understand how this hotel has received such great ratings. I decided to book a room here because of the ratings and upon checking in had a good feeling that i would really like this hotel. The first room we were given smelled of cigarettes and i was starting to wonder if i had made a mistake but when we entered the new room she had exchanged for us those fears started to disappear. After settling in i started noticing that the carpets are extremely old and dirty and need to be replaced. Also there are no drawers or towel holders in the bathroom. When we asked where the pool and hot tub were we were told they were located outside. Of course this is Washington state and it was raining so we were unable to go. Will not be back.

    « Good Stay, but could have been Great »

    We spent the night at the BW Chieftain in Wenatchee. No great problems with the hotel, but didn't get the usual great feel from the staff that I do with my previous stays with BW. Breakfast was heavy on the starches, and no meat to speak of with the meal. Seating was extremely limited.

    « just ok »

    Very average the room are cleen . the staf are nice and helpfull. Beds could be better. price was a little high but not bad. it is near many restronts . good parking and easy acksess. the TV are updated flat screens the cable networks are not grate but ok . the wyfy was slow and hard to conect

  • 5

    Every employee smiles as you pass by them! Great place to stay, beds are comfy and breakfast is excellent! The WIFI is fast and sliding door is a a big plus! Definitely coming back to this place. BEST WESTERN ROCKS!

    « Very pleasent however short, stay »

    We liked the location of this hotel and it was easy to get in and out. There was an area to walk our service dog close by as well as places to eat. We were on Wenatchee Avenue across from an ambulance company and did not hear any road noises.

    « Excellent Stay »

    Staff and service are exceptional, as always here. The ONLY downside to report would be the lack of an elevator in this two story building. I travel a lot throughout the state and when in Wenatchee, WA this is one of the best places to stay for comfort and service.

    « Superior 3 star motel »

    Stayed for two nights when visiting friends in Wenatchee. We had a room at the rear near the railway line but high quality glazing kept all the noise out. If the air conditioner was quieter, we would have awarded an extra star. Spacious room, good bed (though the pillows could have been better.) The included breakfast was adequate.

    « Good value and central location. »

    We just stayed for one night and found the hotel to be clean and spacious. The lady who checked us in at the front desk wasn't exactly friendly, but the room was very nice and the bed was really comfortable. The breakfast was sort of okay, the coffe is good. Good value for the price.

    « good stay, »

    I would rate this place a bit above average, but not very good. The check in and check out staff were not the friendliest, but ok. All different people did not smile once. Our room on the bottom floor suffered from noise coming through the ceiling. We switched room to the upper floor and was able to get a better night rest. the rooms were clean and comfortable. The hotel common areas were clean. Breakfast was ok, typical free breakfast. we would consider staying there again.

    « Why Stay Elsewhere? »

    Best Westerns are usually a decent value, and are clean and comfortable. The Chieftain Inn certainly met all those values! Our room was spacious, and even included a chair with ottoman, a very nice plus! The bed was very comfortable and the room was quiet. They have a nice lobby and the desk staff was very friendly. Several restaurants and bars are within walking distance. We didn't get a chance to take advantage of the outdoor pool, but it looked inviting! Free breakfast and off street parking. We would certainly stay here again!

    « Annual Birthday Pilgrimage »

    This is the halfway point on my annual birthday pilgrimage to my sister's home in Republic. I've stayed here several times now and am completely happy with the facility and staff. I especially like that I can bring my things in through a sliding glass door/patio area, directly into my room, rather than cart them "miles" through the lobby and down the hall. Good shower, comfortable bed, very nice place to stay.


Venir à l'hôtel ...

Toutes les directions

Depuis : les Highways 97 et 2. Entrez dans la ville par Wenatchee Avenue. Le Best Western Chieftain Inn est à 50 mètres au nord de l'intersection avec 9th Street.

Depuis : la Highway 28. Passez le pont pour arriver à Wenatchee Avenue et traversez la ville. Le Best Western Chieftain Inn est juste après l'intersection avec la 9th Street.