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Best Western Hotel Van Buren Inn,  Van Buren

4.0/5  - basé sur 186 notations.
1903 N 6th Street, 72956-2338, Van Buren, United States - Voir la carte
+1 479 474 8100 +1 479 471 8100

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Piscine extérieure
    Piscine extérieure
  • Coffre-fort
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 186 avis de voyageur
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Cet hôtel exceptionnel de Van Buren, Arkansas, bénéficie d'une situation idéale au bord de l'Interstate 40 (sortie 5) et propose des tarifs abordables, des chambres propres et un service clientèle de qualité. En somme, il s'agit du meilleur hôtel de la ville de Buren. Le Best Western Van Buren Inn se trouve au coeur de Van Buren, à proximité de certaines des meilleures attractions de la région, dont le Fort Smith et son musée situés dans la vieille ville ainsi que le terrain de base-ball Field of Dreams. Le centre-ville de Van Buren se trouve à courte distance en voiture. Vous pouvez même vous y rendre à pied. N'oubliez pas de monter dans le train sur l'Arkansas Missouri Railroad, de visiter le King Opera House ou d'assister à un spectacle au centre des arts scéniques Alma. Chaque chambre spacieuse et agréablement aménagée de cet hôtel offre journal gratuit, accès gratuit à Internet sans fil haut débit, HBO®, ESPN® et tous les conforts de la maison. En outre, l'hôtel propose tous les matins un petit déjeuner chaud et complet et met à votre disposition un centre de fitness et une piscine extérieure ouverte de mai à septembre, une réception ouverte 24 heures sur 24, une blanchisserie réservée aux clients de l'hôtel et bien plus encore. Les animaux sont également les bienvenus. Les voyageurs d'affaires apprécieront notre centre d'affaires situé à la réception, ainsi que notre proximité avec les entreprises et sociétés commerciales locales. Réservez une chambre en ligne dès aujourd'hui et faites des économies au Best Western Van Buren Inn. Notre personnel chaleureux est impatient de vous accueillir à l'occasion de votre séjour dans la région. Passez un excellent séjour !

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Chambre 1

Avis de nos clients

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Basé sur l'avis de 186 voyageurs
Certificate of Excellence
Très bon
En couple En couple 70
En famille En famille 58
Escapade entre amis Escapade entre amis 8
Professionnel Professionnel 29
Voyage solo Voyage solo 13
Rapport qualité / prix
Best Western Van Buren Inn,Van Buren
  • 1
    « Bathroom floor, gross! »

    11/13/16, Our stay should have been good, but the dried urine on the floor around the toilet made it a poor on the ratings. The room was up to date for a standard overnight stay. But when my husband commented that his shoes were sticking to the floor, that's when I noticed the dried urine around the toilet. I assume when the floor was mopped, a poor job was done with a dirty mop that spread the urine over all the tiled floor surface.

    « Nice Motel »

    I love Dogs , But I don't like to have breakfast with them, and they need to limit which rooms dogs are in ,cause I don't like to sleep with my dog either. Other wise nice motel very clean , have friendly staff

    « Quick in and out ... »

    We pulled into town at midnight, and had no trouble checking in. Our room was clean and spacious with plenty of outlets for our electrical gear. For a Tuesday night, the place was hopping. We could see several arrivals checking in as we unloaded our things into our room. It was busy ... there were many others coming in after we checked in.

    « Great place to stay »

    We stayed here for one night just passing through town because we are relocating. My husband and I were both very pleased with this Best Western. The room was very clean, the staff was very friendly, we had a great breakfast in the morning. We would definitely stay here again. The only issue we had was finding parking because we had a U-Haul trailer in tow. Van Buren is a little bit cheaper than Fort Smith to stay the night and it is very close to Fort Smith for anyone looking to save a few extra dollars while traveling through the area

    « great stay »

    enjoyed our stay, thanks. we needed a place to stay for two nights and without reservations you were available and treated us great. you were close to the main highway, resterarunts , and shopping. Easy in and out from highway.

    « Fort Smith Arkansas »

    Good place off I-40. The room was nice and clean, bed comfortable and very quiet. The rooms could be updated, but for the price and convenience it's more than worth it. The breakfast was good and plenty of room for lots of people. Staff was friendly at both check in and out. I would highly recommend this hotel

    « Very knowledgeble Staff »

    I stayed at this inn twice on this trip, once on the way out, and then my return. Both times found the staff very helpful in recommendations in food, and how to get around the area. The room was clean and neat, everything worked fine, would stay here again.

    « Get's the job done »

    We chose this hotel because it was the closest property that had availability. The exterior entrances actually worked out well for us, as we had two bicycles that we needed to bring into the room at night. The rooms were nice, but the overall property felt a bit worn out.

    « Always a Nice Stop »

    We have stayed here several times and it is always very clean with friendly staff. We like that it is off I-40 and lots of restaurants you can walk to, banks and a strip shopping center. They redid the breakfast room and has plenty of room and has plenty of choices.

    « ADA review--uncomfortable bed »

    Spent a night on the road here recently in an ADA accessible room. The room itself was not bad--there was a king bed, an arm chair with ottoman and a desk. A clothes rack was placed low enough on the wall for easy access. I had a miserable night, however. The bed was too tall for me to get into easily and the pillows all were hard and oversized. There were four of them and none worked for either my husband or myself. The mattress was also on the "extra-firm" side which is tough on my arthritis. Any time I had to get out of bed, I faced the challenge of getting back in due to the height. At one point, I tried sitting up in the arm chair and slept there for awhile. The shower was not a roll in but the narrow lip served no useful purpose as water still flooded the room, which did not have a drain in it. The two skimpy towels--and no bath mat--meant that after a shower the room was hard to get around in. There was also no place low enough for a disabled person to put soap and shampoo in the shower--the dish was up high. Breakfast was pretty standard and they had coffee out all day. There are no interior hallways here--parking is near your door. This is not as secure, but it is also a lot easier to load a car. The price was also good and service was very good and very friendly. Everything looked clean and climate control in the room was adequate--a bit on the noisy side but ok. We would probably not stay here again due to the uncomfortable bed, but if you like a very firm bed and firm pillows, and you want a clean place for the night, this would work.

  • 4
    « Glad I stopped »

    It was late and I was tired of driving. My Garmin showed a Best Western at the Van Buren exit and I'm glad i decided to try it. The night clerk at check in was friendly and reminded me of the 6AM breakfast, saying it was a good one. The room was standard for A Best Western, basic and clean. They have 24 coffee in the lobby which you will not always find in mid sized hotels. The lady who prepares the breakfast buffet does a wonderful job. Biscuits and gravy were delicious. I wish I would have gotten her name as she was such a friendly and efficient person. Manager, I was there on 9/22/16, please give her a pat on the shoulder for me.

    « Dog Friendly and Clean »

    Stayed here as a stop during a road trip and was very pleased with everything. This is motel near the interstate with high traffic, but the person at the front desk took the time to be courteous and tell us about the immediate area. Our room had a king bed, a mini fridge, a microwave, and a nice tv. The sheets were very clean and the room smelled pretty good. The shower curtain looked a little older; maybe time to replace it soon. But, it too was freshly laundered and I had no problems. The shower had plenty of hot water and the shampoo provided was actually decent. The complimentary breakfast was excellent with biscuits, sausage, eggs, breads, fruit and more. It is very dog friendly and they had no issues with our 70-lb labrador. There's even a large green area to walk your dog behind the building - very convenient and refreshing. Our dog loved it. For its class, this is a fantastic place to stay. It is excellently managed and is a wonderful value for its price.

    « Hidden Gem »

    If you are travelling the I40 and are looking for a place to stay then this is for you. Its a little hidden gem in a small town right off the I40. Nice quiet place with good rooms, free wi-fi, and nice breakfast in the morning. If you want a great meal in a great atmosphere then drive up the road to Big Jake's steakhouse the food was fantastic the service great and the price was good, combine that with the atmosphere and you have a great night.

    « Great green space for pets »

    This hotel is very basic but clean. The best feature is the abundance of green space for pets. Not only does the hotel have at least half an acre of green space behind the hotel, there are 2 other lots of the same size or bigger adjacent to that lot.

    « Great »

    We stopped late evening to let my elderly father get some rest, in the process or checking in to a different place, he fell in the parking lot.. This might not have occurred if the person at the other facility had given us her total attention. After the fall, I walked to your facility where I was greeted quickly, given full attention, and after the clerk heard what had happened to my dad, he expedited getting us to adjoining rooms with ADA facilities. We were very pleased with his quick attention.

    « Low Quality for Best Western »

    The towels and hair conditioner needs improving. My towel was scratchy and the ends were unraveling. The conditioner was runny and really did nothing. The egg patties and the way they cook the sausage in liquid definitely needs improving. Kitchen was not as well stocked as most Best Westerns.

    « Very Good for an Overnight Stay »

    We were traveling across country on a move with our dog. That limits where we are going to stay, both the dog part and the fact that all we really needed was a place to decompress after a day of driving and get a good night sleep. The Best Western in Van Buren greatly surpassed those needs. The rooms have been well kept up and looked recently redone. The location is excellent (see my review of Frank's restaurant, right across the parking lot). Beds were comfortable, the place has no "motel aroma," and the staff was very friendly. The dog loved the fields behind the hotel and the park across the road. When we left, we wanted to take this place with us for our next stops on the trip. Excellent experience, and certainly unexpected at this price point.

    « Everything great. »

    With all of the competition in hotels nowadays, I make an effort to stay at Best Westerns. While some fall a little short of being perfect, they all tend to be safe, clean, and affordable. This one exceeded all expectations.

    « Good Place for Overnight Rest on Long Trip »

    We arrived at the hotel after a 8 hour drive quite tired . The very friendly check in process is exactly what we needed. The king room was somewhat dated, but the room was in great shape, and the bed quite comfortable. The free breakfast was standard Best Western, and was as good as usual. The person at the front desk for check out was also quite nice and friendly. It is obvious that the owner/manager of this Best Western instill culture of customer service. We would be happy to stay here if in the area again. There are tons of places to eat, and stores very nearby if needed.

    « Great Best Western »

    The best I've seen in a Best Western and the price is great too. I highly recommend this one. It looks as though it has been recently remodeled and is in excellent condition. Very friendly staff and I was allowed to park my motorcycle under the lobby porch roof.

  • 5
    « great stay »

    My wife, i and my 17 year old son stayed here 3 nights on family business, the rooms were clean and fresh, the front staff were very friendly and attentive. The breakfast was served from 6 am to 9 am, the breakfast selection was large and the tastiest, nice to get up ,get coffee, eat breakfast and be on your way, we had a great experience and would recommend staying here

    « Best Western Van Buren Inn, Van Buren, ARKANSAS »

    Did not meet my expectations for Best Western. The breakfast was not fresh and less than desirable. The rooms (x2) appeared clean superficially, but were not. Ceiling had leak spots in several places. The beds were not comfortable.

    « Nice Stay »

    The hotel is older, but the interior has been updated. The lobby is modern and the rooms have updated furniture and amenities. The TV was large with a good selection of channels. Free wireless internet is available. The breakfast buffet was good. Very quiet, no noise from outside or next door.

    « Very Nice »

    It appears the rooms were recently remodeled...ours was excellent. Nice beds, close to the interstate, and good restaurants nearby. Great place to stop for a respite on a road trip...highly recommend it! The breakfast area is a bit small but big enough to accommodate the folks that were there when we stayed.

    « One of my favorites »

    I stay at this hotel several times a year on business. They have always been friendly and have recently completed a remodel project on all the rooms. This a an extremely clean place to stay. I enjoy it every time I have the opportunity to stay with them.

    « Good clean hotel »

    After not being able to find a "choice hotel" in the area we were traveling to we wound up staying here. It was clean and comfortable and convenient to the interstate 40. Needed an accessible room. When no parking available near room we were moved to another room immediately with convenient. parking for handicapped.

    « Quick overnight »

    This was our fourth one night stay in Best Western on this trip.,Our first trip to Arkansas! Though the hotel was full of teenagers and their parents (baseball tournament) the staff was professional and, though busy, had time to answer our questions and give us personal attention. We would go back to the Van Buren Best Western!

    « Everything We Need For A Good Night's Rest »

    On a recent vacation to Arkansas, my wife and I stayed at the Best Western Van Buren Inn twice. And we wouldn't hesitate to stay there again. It's conveniently located just off I-40. Check-in went well, the room was clean, beds were comfortable, air conditioner worked fine, had hot water for showers, free internet, got a good nights sleep, and topped it all off with a hot breakfast the next morning. Let's see now . . . yep, that's exactly what I'm looking for in a mid-priced motel. The front desk staff, breakfast staff, and the housekeeping staff were all cheerful and helpful too. So why pay more at a fancier hotel chain when Best Western does it all just right? Thanks, Best Western-Van Buren Inn. Hope to see you again in our future travels.

    « noisy room »

    The room was fine but some other patron decided to talk on his phone for about 90 minutes right outside my room. Also working on front of motel and workers did not seem to care if people were getting old paint on them.

    « Good place to stay »

    We stopped on our way home after vacation in TN. I had called to change the stay date and did not notice the change in rate till the next morning when we were getting ready to check out. I took my confirmation to the desk and they refunded the difference. The room was clean although the AC was kind of loud. Breakfast as the usual biscuits, gravy, waffles, etc. The pool was small but clean and the lounge furniture comfortable. Would stay again.

  • 1
    « Worst BW ever! »

    This hotel was modeled after Roach motels. AC unit was so loud I had to turn it off to call the front desk about the noise and foul odor. Was awakened when a roach feel on my face. Turned on the light to find out there were more on and above the bed. I want my money back, ASAP!

    « if things were fixed and mattresses were replaced it would be a great hotel »

    We really enjoyed the sincerity of the staff they were all nice and friendly. Our air in the room kept freezing up and wouldn't work it was in the 90s outside so you can imagine how muggy and hot it was.

    « Stopped for the night - perfect »

    Honestly, what a pleasure it was to stay here. Staff was very friendly and helpful both when i checked in and at check out. Room was beautiful - modern and new furniture and so clean! I stopped here for a night driving cross country and it was my favorite night of the trip. Got to do some work on the WiFi in my room before bed, and felt so comfortable in the room. In the morning, my dog definitely took advantage of that massive lawn behind the hotel, I worked out in the gym (the machine takes a few minutes to figure out), grabbed some hot breakfast, and hit the road again. This is the hotel folks traveling cross country all hope to find nightly. I'm so thankful for this place and completely recommend it.

    « Best Best Western -worth the stay! »

    I have stayed in many Best Westerns along the I-40 freeway. The Van Buren, AR was by far the best, cleanest, and nicest one out of all of them! Who knew a small town in AR could have the nicest one. I've stayed in many BW on I-40, This one is worth the stop.

    « Great value »

    This hotel was easy to locate. Desk clerk (Leah, I think) was extremely helpful. The room was spotless, which is the most important thing to me, The bed was comfortable and the room was quiet. Breakfast was average, but, definitely good enough, when you consider the price of the room.

    « Nice hotel and staff »

    We had a great quiet room but the best part of our stay was the clerk Cheryl. She was so nice and very helpful she made additional reservations for us for more nights at other locations. She made us feel like we were the most important people she ever took care of. We exchanged chihuahua stories when she saw our little girl. Enjoy your stay here we sure did.

    « Well pleased »

    Traveling with a pet, we were impressed with both the hotel and employees. The room was very pleasant, nice sized, had a microwave and refrigerator, and was amazingly quiet. We received a call once we got to our room to verify that all was okay.

    « Van Buren, Ar. Best Western »

    I was excited to find this hotel has OUTSIDE ENTRANCES TO THE ROOMS. I'd traveled for over a week, & carried luggage for two people up/down halls then up/down elevators. There were a number of hotels in the area but when I saw that I could park directly in front of the room, my decision was made.

    « Great Staff Great Location »

    For the city to city traveller in this area The Bestwestern Van Buren is a perfect fit. Helpful, pleasant staff make for quick check in and out. Nearby Interstate make it easy find. Great nearby dining and shopping. Will stay here again.

    « Excellent and cozy »

    We have stayed at many Best Western locations throughout the past couple of months and this by far was one the friendlies and most welcoming The staff was very welcoming and we even received a call from the front office to ask how was our room and if we needed anything. This was a first for Best Western. There are plenty of food place within a two mile stretch, and a Starbucks just a 1/4 mile away. Firehouse subs [Excellent] is a walk away. When we left, the checkout was very nice, and even though we missed breakfast [our fault], we were able to get some coffee and orange juice from the front desk person. Thank you!!

  • 5
    « Great Stay »

    This was a very clean hotel. The décor was nice as well. The staff was very courteous. Love the amenities and the location. I definitely recommend others to stay here, and I would definitely come back again.

    « Motorcycle trip »

    Great room great price. Felt very clean. staff was friendly and helpful. I would definitely stay here again if I am in the area. I have to have 200 words to post this review, so I am going to keep typing until I can post.

    « Wonderful surprise! »

    This is an older Best Western, and you can tell that from the outside! But once you walk into the lobby, it's a whole different experience. Check in was a breeze and the coffe owner was very nice and you could tell took great pride in his hotel. He said that he and his partner bought the hotel 3 yrs ago and the completly renovated a year ago. Everything smelled very pleasant. .which is a biggie to me, and the room was very modern and tasteful. I was pleasantly surprised. The pictures we took just dont do it justice. The bed is very comfy...and there's a hot breakfast in the morning. ??

    « Great room, and location »

    Surprisingly quiet considering how close it is to I-40. This is an older hotel, that has been updated. Lots of parking, Room was large and clean with new furniture. The bed was very comfortable, and the desk chair was amazing. Checkin was quick, the gentleman supplied us with a leaflet of all the restaurants in the area, as well as the type of food, and the price point. The Italian restaurant is amazing. Breakfast was very good. Check out was quick, and we were wished a good day. Would definitely stay again. As a foot note, we left our camera behind, the housekeeper turned it in, the manager sent it to our vacation resort via FedEx. Nice to know there are still such honest people in this world.

    « Great Hotel »

    We were very pleased at the quality of this hotel. Rooms were clean and hotel staff were very helpful. Perfect location for our needs. Would recommend this Best Western to familys, couples or buisness travelers. We will stay again.

    « Bad bad bad bad bad »

    During my stay here the room was opened with a keycard that an ex employee had possession of, later on that morning the manager lied to us and said it had never happened before, after the night clerk had already told us that it had, and that it was most likely an ex employee. Mr Patel lied to us, refused to contact authorities and refused to review security log. I believe he knows who tried to enter the room and is attempting to protect them and himself. (this was november of 2014) The site wont allow me to post this date.

    « Excellent hotel »

    The building itself is older and while the design of the hotel shows its age, you will be fooled once you get inside. The lobby is very nice and clean and the rooms are extremely modern, clean, and comfortable. It is obvious this hotel has gone through a major rehab and the quality of work is excellent. The staff was friendly and helpful and the breakfast was delicious. I will be staying here the next time I visit Van Buren for business.

    « Some improvement since our last stay here... »

    We stayed a year ago and there was need for improvement .. seems like they are addressing some of the issues that an aging hotel will exhibit. Rooms have been refurbished as well as the lobby. Lobby breakfast was average. Best feature is that it is pet friendly and there is a great area behind the hotel whee you can exercise your dog.

    « Really needs Improvment »

    Although I travel with a small pet, I expect after paying deposit to enter a room with paw prints and hair cleaned up after last guest. Also the front desk told me I had received discount on room, AARP, AAA, or Military which I had offered her, yet when I received bill upon checkout was quite apparent by rate I had not received a discount. Poor service, cleanliness an issue here.

    « Clean and modernized »

    Wonderful front desk staff. Check-in was great and in the morning, when I missed breakfast beccause I had not changed my clock for the midwest time zone, the lovely lady at the front desk offered to make me something to eat. Wow....who does that? Great value for an overnight of travel. Loads of places nearby to eat and just off the interstate. Quiet!

  • 4
    « old but nice »

    they are trying to maintain the property and keep it up and doing a good job rooms have been update fresh paint inside and out would stay again if in the area enjoyed our stay there breakfast was good everyone very nice

    « Great Value »

    very clean, decent access to food and shopping A GREAT VALUE FOR YOUR TRAVEL DOLLAR Best Western has been my chain of choice but I have recently been staying at Choice Hotels due to cost. I try to get out of a room for $100 or less. You can do that at this BW and it is worth your stay

    « Good stay Fort Smith »

    Stay in Fort Smith for business, Hotel was quiet, clean and close to local dining. Breakfast was OK, staff was excellent, WiFi was very good. Bed was comfortable, would stay again. Television channels were also plentiful and good

    « Best Western Van Buren, Arkansas »

    The motel was nice, but the parking lot is too small and the handicap spaces too far from the front door or the rooms. The room was clean, but like most hotels, never have enough places to plug in equipment. My brother and sister-in-law use C-pap machines and have to carry an extension cord with multiple outlets with them.

    « Good »

    Room was clean and comfortable. There were a few areas in the bathroom where when it was repainted or touched up paint was splattered. Would have looked nicer if that had been cleaned up instead of just left. An ice machine would have been nice instead of a bag of freezer burnt ice in the cooler.

    « Great Accomodations »

    I was visiting family in Van Buren and would have stayed with them but was sick and wanted to just relax. Then when I felt better we decided to keep the accomodations because the motel was so nice. The breakfast offerings were amazing. The area was very safe and well lit up. I did laundry and the facilties were very clean and very reasonable. I would go here every time I visit Van Buren if my family does not get upset for not staying with them!

    « Good job »

    Staff and accommodations were top rate. We were traveling and mearly interested in getting a comfortable nights sleep and an uncomplicated departure. Location was tricky to get to but all was fine. Not a lot to say. Not a lot to say. No problems. No probleme. What more could we ask for?.

    « Clean Rooms »

    Passing thru the area 1 night stay. Room was clean and had updated furniture and the room was spacious. The breakfast was lacking had round rubbery eggs, The staff was very friendly we will stay again when in the area.

    « Nice stay »

    We were heading west on vacation and booked this hotel. The beds were very comfortable and the room was clean. The check-in process was quickly and professionally handled by a nice, well dressed young man. Lots of restaurants nearby, including the Italian one next door. There was quite a crowd there, so I'm assuming the food must be good. We'll stay here again on our way through.

    « A Nice Place »

    We recently stayed here on the way to Oklahoma City. It was nice, clean and quiet. the staff were courteous and helpful. It was convenient for dinner and I would stay here again. The county is "dry" though if that is your thing. You have to drive to Ft. Smith for beer/liquor but are welcome to bring it back. The beds were cofortable which helps after a long days drive. I would recommend this place for sure!

  • 5
    « Great Place »

    Had a wonderful stay. The laundry facilities were a great help. The Italian restaurant next door was great also. The room was clean, quiet, an we did not encounter any problems. Would definitely stay there again.

    « Not A Favourite »

    This hotel has some loyal followers, so I'm going against the grain here. I will say that for the price, it's reasonably good value. However, it's an older property that has been renovated with mixed results. It does offer clean, functional rooms and complimentary breakfast. Front desk service was friendly although at check-in the desk was empty and the clerk was comfortably seated in the lobby. We had a mishap in the parking lot as a result of some broken concrete and exposed rebar. I have been in touch with the hotel manager about this incident and he has indicated that the hazard will be removed. However, I wasn't impressed with either the front desk response at the time of the accident or by the manager's offer to give us a 50% discount at our next visit. We were on a road trip and aren't likely to be in Arkansas again. This is one of my least favourite Best Western properties.

    « Good rate and convent to restaurants »

    This inn was very reasonable. It was located just off Interstate 40 and close to good restaurants. It was clean and quiet. The staff was friendly. I would stay there again. It did have exterior doors as opposed to inside hallways. Considering it's location to interstate, I was amazed how quiet it was.

    « Immaculate »

    This is a new hotel with great management. Very impressed with the customer service and everything clean. Fresh baked cookies in lobby a great treat. I always stay at holiday inn express and this location will be one of my favorites. Also impressed with the handicapped accessible pool. Very nice.

    « Great High Speed Internet »

    Good internet is always important to me. This BW had great fast internet: 50 Mbps down, 10.77 up. Great selection of TV channels (77 total). I had to checkout before 6am, so no Breakfast reviews. I would stay here in the future if needed.

    « Van Buren AR stay »

    I stay here every year at this time, so that should say something about it. Great place, clean, neat, presentable, good water pressure in the shower, comfortable bed, friendly professional staff, great Italian restaurant next door, perfect place to stay.

    « "Not Worth the Rudeness" »

    Diamond Member, I try my best to support Best Western sense I have 70,000 + points. But don't expect the same in return. Booked the room with Dustin, he seemed very polite at check in. I was staying 2 nights Dustin put the first night on a point's voucher and had me sign a check out paper for $108.00. I took the money out of my wallet and Dustin said just pay when you check out on Sunday, I put my money back in my wallet and came to our room #111. The night was horribly hot, I turn the A/C on 68 and laid down for the night. About midnight woke up and it felt like a sounna. I got up and cleaned the filters and it cooled down some. I reported this to house keeping in the morning, and left for a meeting. I arrived back around 9:30 p.m. to find ourselves locked out of our room. I went down to the office to get my door keys to work. The lady at the front desk Leah said I can't do that until you pay. I told Leah that I tired to pay Dustin and he told me to pay at check out on Sunday morning. Leah says well I got a note and you can't get back in until you pay. Now remind you that all of our personal property is in our room. I pulled my wallet out and gave Leah $108.00 dollars. Leah then says it is $121.00 + some change. I asked Leah to show me the document that I signed with Dustin the night before. Leah didn't have it. So I went ahead and paid her what she asked for. I went back to our room and walked in and the rooms A/C had been turned off all day. Now it is not very cool in Arkansas this time of year. I turn the A/C back on and it ran about 10 minutes before it shut off again. Another night of no sleep do to the heat. The Hotel was booked I even check the internet to make sure there were no other rooms, there were not. So there you have it another bad stay at a "Best Western". I went to fix us something cold to drink and low and behold our personal glasses are gone. How did that happen??? Sticky Fingers!!!!! I have had it with being faithful. I wonder if this is how it works, you build up 80,000 points and you can't even get decent service., not to mention there are more patched holes in the walls then you can shack a stick at, tile coming off the walls, mold on the shower curtain that we soaked in the tub and cleaned ourselves. I have no idea why Best Western has went so far down hill or if they just treat their Diamond Members this way. But I am done with Best Westen. Look for the reply on this you will see, sorry you did have a great stay with us, give us another chance in the future to make it up to you for the FULL PRICE & maybe even more than the normal cost like this stay.

    « Awesome Hotel »

    We were very impressed with the cleanliness of the room and staff at this hotel. We would highly recommend it for business or leisure. It is very quiet, the staff is very attentive and professional, and there are amenities very close by. With our moving across country it is refreshing to have such a fine hotel available on our route. The breakfast was awesome and the location to our route was very convenient to the interstate.

    « Nice »

    Every thing was kept well. It was next to the interstate, buy we couldn't hear any noise. It is an older property, but it has been properly maintained. The front desk was very helpful with any of our questions. I would defiantly stay here again.


Venir à l'hôtel ...

Toutes les directions

Depuis : le nord. Prenez l'Arkansas Highway 59 jusqu'à la North 6th Street. Tournez à gauche et continuez sur environ 100 mètres jusqu'au Best Western Van Buren Inn.

Depuis : le sud. Prenez l'Arkansas Highway 59 jusqu'à la North 6th Street. Tournez à droite et continuez sur environ 100 mètres jusqu'au Best Western Van Buren Inn.

Depuis : l'est. Prenez l'Interstate 40 jusqu'à la sortie 5. Prenez la sortie et tournez à droite sur North 6th Street. Continuez sur environ 100 mètres jusqu'au Best Western Van Buren Inn.

Depuis : l'ouest. Prenez l'Interstate 40 jusqu'à la sortie 5. Prenez la sortie et tournez à gauche sur l'Arkansas Highway 59 North. Tournez à droite sur North 6th Street et con...

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