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Best Western Plus Hotel Ambassador on Ruthven Motor Inn,  Toowoomba

4.5/5  - basé sur 151 notations.
200 Ruthven Street (New England Highway), 4350, Toowoomba, Australia - Voir la carte
+61 7 4637 6800 +61 7 4637 6899

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Les points forts de l'hôtel

  • Air conditionné
    Air conditionné
  • Piscine extérieure
    Piscine extérieure
  •  Restaurant
  • Coffre-fort
Note des voyageurs TripAdvisor
Sur la base de 151 avis de voyageur
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Bienvenue au Best Western Plus Ambassador on Ruthven Motor Inn, situé à deux kilomètres au nord du centre-ville de Toowoomba. Agréablement aménagées, les 34 chambres offrent une atmosphère détendue avec tout le confort moderne, dont Internet haut débit et air conditionné avec cycle inversé. L'hôtel met également à votre disposition un restaurant à la carte, un bar et une piscine. Réservez votre chambre au Best Western Plus Ambassador on Ruthven Motor Inn dès aujourd'hui et bénéficiez d'un service clients de qualité supérieure ainsi que d'une situation pratique à Toowoomba. Passez un excellent séjour !

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Avis de nos clients

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Basé sur l'avis de 151 voyageurs
Certificate of Excellence
Très bon
En couple En couple 46
En famille En famille 24
Escapade entre amis Escapade entre amis 7
Professionnel Professionnel 48
Voyage solo Voyage solo 10
Rapport qualité / prix
Best Western Plus Ambassador on Ruthven Motor Inn,Toowoomba
  • 5
    « Motel room but ???????? »

    Motel rooms are pretty standard layout but very clean and well furnished so a more pleasant experience. Location is a little out of town but a short drive. The restuarant again is far better than a motel average with great service and good food and a nice setting I would go to for dinner even if not staying there. For a business trip very happy overall. No breakfast except room service being the only negative comment I have.

    « Nice reception, terrible coffee »

    The reception staff are really lovely, however we were not happy with original choice of King with spa as it is on the 2nd level with access up stairs and no access to a terrace. Also, the TV channels didn't work so we requested a room change to one that had a terrace on the ground floor. We were offered a Queen bed room, which was much more pleasant as it opened out to a lovely green and private area (even without king bed and spa bath). We ordered breakfast of granola, and eggs benedict, which was nice, however our latte and cuppucinos were only warm and needed a minute in the microwave to reheat. I would rate this place slightly higher, but a $40 breakfast with cold coffee broke me. I would stay here again and hope honest reviews like this one help it to improve!

    « Best In Class »

    This is a standard highway-style hotel which pays just a little more attention to detail than most. Our room had a comfortable chaise lounge as well as two desk chairs. The beds are perfectly adequate, although not quite like sleeping on a cloud. Wi-Fi is fast. The bathroom is quite spartan with toiletries placed in wall dispensers. The shower cubicle is quite small. Staff are efficient and helpful and the location is quiet, despite being on the highway. You really need a car as there are not a lot of shops within easy walking distance. The attached restaurant was busy on a Saturday night. Overall, we had a pleasant hassle-free stay.

    « Overnight Stay »

    Going to the Toowoomba Carnival of Flowers is not just a one day event. Packed the car for a road trip to the region to have a good look around and over night stay. We pre-booked the BEST WESTERN PLUS Ambassador on Ruthven Motor Inn before we left. No deposit required just the credit card number as security. This was a great place to stay. Very friendly greeting on arrival with friendly staff and an excellent room with comfortable beds, coffee and tea making facilities, and a clean and modern bathroom. It also has an on site restaurant and on this night we chose from the extensive menu and had room service delivery with a couple of glasses of local wine. This motel is close to shops, pubs and although a little out of town has the advantage of being set back from the road with little road noise at night ensuring a good nights sleep. An excellent place to stay if visiting the Toowoomba region.

    « Comfortable stay »

    This motel is a short drive from the CBD, easy to locate and well maintained. It is set back from the main road so is in a quiet location. Car parking not overly generous for todays larger vehicles. Room was spacious and quiet, the window coverings did let quite a bit of light in from the outside night lights until they are turned off sometime during the night. The bathroom although clean and spacious was poorly designed but overall quite happy with our overnight stay.

    « Superb »

    By far the best hotel I've stayed in in toowoomba. The rooms are a good size and completely modern. The bathroom is fully renovated complete with spa bath. The room service menu is very extensive and the meals are delicious. Staff are very friendly. Will definitely stay again on my next trip.

    « 2 day stay »

    Friendly staff, comfy room, modern, tea and coffee making difficult, no bench room for it, but overall really nice, close to town, one of the best restaurants in town there, and a pub just across the road for a cheap counter meal or drinks.

    « A great place to overnight in Toowoomba »

    Nice friendly staff, easy check-in and quiet well appointed rooms which were spotless! Surprisingly good restaurant in a suburban motor inn. Meal was exceptional (serving lobster no less), great selection of wines and a short walk from our room. We'll definitely stay here again!

    « Exceptional standard at a reasonable price! »

    Lovely motel. Friendly staff, very accommodating. Ideally located just north of the city centre at 200 Ruthven Street. Excellent standard in room presentation . Ease of access to the room. Generous parking at front of each room. Fully equipped mini bar with chips , chocolates and peanuts available in every room. Room service breakfast served late until 8.45am! Even a last minute extension of stay was accommodated without any hesitation! Highly highly recommend this motel for anyone venturing up to Toowoomba for a trip. Based on my stay , I can honestly say I cannot fault this motel and look forward to coming back very very soon!!

    « Basic accommodation on a frosty night »

    Stayed here on a very cold night in Toowoomba in July. Hotel room was suitable, shower door leaked a little. Reception was civil but gave no extra information, almost like they assumed I had stayed before (I hadn't) and knew everything, don't even think he told me my room number! But still a clean and tidy place to stay.

  • 5
    « Happy Chappys »

    We don't stay in motels every week but this would have to be the best room we've ever stayed in and we are in our early 50's. Quiet position, room was clean & modern, bed was fantastic, no squashy car park. The only downside was the person at reception lacked PR Skills. Would certainly stay again.

    « Very comfortable »

    My first impressions always count for a lot when I book and stay at a motel and this one didn't let me down. It was conveniently located to the centre of town compared to a lot of others. The motel and grounds are well maintained and inviting. The reception was friendly and helpful even offering advice on things to do during our stay. The room was big enough and very nicely decorated and appointed with a homely feel that immediately made you feel comfortable. The bathroom was modern and clean with lovely big thick white towels. The bed was comfy and it had good air conditioning and undercover parking. If there was a negative it was that the lighting was not good enough for reading. Would definitely recommend.

    « Great location and excellent restaurant »

    Great and close to the city. A few extra touches like cutlery and plates for our own breakfast would have been good to make our stay even better. The restaurant was excellent with great service and lovely food.

    « Great place to stay »

    Great location and the service and rooms were excellent. If you're staying in Toowoomba I recommend that you stay here. Breakfast on the morning of departure was excellent with big servings and arrived promptly at the room. The added ability to earn Qantas Frequent Flyer points is a bonus.

    « Good Value a Motel »

    This would be our 3rd stay at this property. Always happy with our room. It's clean and tidy and modern touches in the room. Good value and handy location, it's quite in the back room no road noise ensuring a good nights sleep. Very comfy beds. The restaurant offers excellent dining, eaten there each time and never been disappointed.

    « Bad attitude »

    Our stay was marred by a problem in our room and the attitude of the Manager in charge. I am glad we did not have a major problem, as I doubt we would have received any assistance from this man who was uncaring, unhelpful and untruthful. I would suggest that future guests personally phone and check that the facilities advertised are actually provided, and read all reviews - good and bad.

    « Overnight stay »

    We booked this through the Qantas website, part from giving us heaps of points, we were very happy with our choice in a quiet part of town but on main road, great bed wonderful service would stay again. Has a restaurant but closed on Sunday night, wonderful breakfast next day.

    « Terrific Night in Toowoomba »

    First time in this motel and once I located it, I was pleasantly surprised. Staff were very welcoming which was great because I had had a long day. The room was very nicely and thoughtfully appointed with fridge, microwave, tea&coffee etc. I decided on room service for dinner and the food was amazingly good! Portions were generous and I had enough left over for lunch the next day. Toowoomba is so lovely in Autumn and I can highly recommend a stay at the Ambassador.

    « Relaxing stay. »

    Great clean rooms with quiet surroundings, undercover parking, complementary wifi and a secluded pool not to mention easy access to city centre. Friendly staff accommodate for late check in. On site restaurant with great menu. Will be coming back.

    « Quick stop over »

    Another overnight Toowoomba stay so I tried this hotel. It is close to town, 25 minutes walk or 5 minute drive, and very comfortable. There is a 7-11 shop over the road which was helpful. There are cheaper options available but this very much met my needs for a solo stopover.

  • 5
    « Clean and very comfortable »

    We had a rather large family gathering and are very pleased we decided to stay at The Ambassador on Ruthven. The owners where very helpful in every way and the rooms where very clean and comfortable. We all thoroughly enjoyed our stay and would highly recommend the motel and restaurant. We will definitely be back. Thanks Gavin & Melissa:) Michelle F.

    « Clean comfortable rooms »

    We enjoyed our family trip to Toowoomba, the owners Gavin & Melissa made our stay very enjoyable. We had a 2 bedroom unit that even had laundry facilities that came in handy when travelling with a baby. Our queen size bed was very comfortable. We had some great meals in the restaurant and the service was great. Looking forward to visiting again.

    « The rooms were clean and well appointed and the restaurant was wonderful »

    We found the room to be clean and well appointed. The bed was comfortable and the venue was quiet, with no street noise. Our meal at the restaurant was very enjoyable. The motel is situated on the northern end of the main street and with this in mind, we were surprised that we heard no traffic. We would not hesitate in recommending this motel to anyone.

    « Lovely »

    Lovely accommodation. Nice, clean modern facilities. Only issue I had was lack of cutlery (only one teaspoon- made feeding children difficult) Beds very firm but I didn't mind it. Depends on your preference I guess. Kids liked the pool although it was very cold (April in Toowoomba ..says it all)

    « Out of town »

    A nice enough motel but not within walking distance of the main town. Information on web site needs updating. It has a restaurant attached that has a good menu to choose from for dinner. Nice king size bed and a little spa in bathroom. Tea and coffee facilities and bar fridge

    « Great overnight accommodation close to Spotted Cow Hotel »

    The motel style room was spacious, clean & tastefully decorated. A nice touch to have a proper sink and microwave as well as a fridge. A modern bathroom with a walk in shower. Gardens were beautiful and this accomodation was within walking distance to our function at the Spotted Cow.

    « Highly accommodating late at night »

    Wonderful service so late at night. I was able to phone ahead and check in after midnight. Walked into an amazing room that was clean, modern & inviting, with lots of room. Would definitely stay again and recommend this Best Western to family & friends...

    « Very pleasant accommodation... highly recommended! »

    Very pleasant overnight stay at this Motor Inn. We booked a King bed non-smoking room which was on the upper level and overlooked the pool area. I have NO complaints about this property... everything was exceptionally clean and nicely appointed. Room included mini bar which we didn't use but there was a nice selection if you were so inclined. Tea/Coffee facilities provided in room were of a good standard i.e., lovely clean cups and nice cookies etc., just a bit above average. Breakfast was VERY good with quite a few options and of a standard you'd expect in a cafe. We chose to dine in the adjoining restaurant 'Seasons on Ruthven' which was VERY nice. I will review the restaurant separately but suffice to say that if you're staying at this Motor Inn, the adjoining restaurant is a GREAT option! This will be our place to stay when next in Toowoomba!

    « Terrific Overnight Stay! »

    We love our Best Western Motels and were delighted to find this one! Lovely comfy beds with roomy bathroom and nicely decorated. Onsite Restaurant for dinner was terrific - service and food/wine very yummy! Happy friendly staff made for a welcome overnight stay after a long day's driving.

    « does what it says on the tin »

    Stayed one night on a stopover in Toowoomba .efficient checkin large room with all amenities expected in a best western.Bed was comfortable if a little on the soft side but nevertheless slept well.Located at the quieter end of Ruthven street so little or no traffic noise .Restaurant on site looked acceptable but did not eat there ,appeared popular with locals.Will stay again when next in the area

  • 4
    « Great place to stay »

    Enjoyed our stay here for 2 nights.Room was lovely,clean and quiet. They have a restaurant onsite if needed. Didn't get to try,but will next time im in Toowoomba.They have tea/coffee facilities,microwave and fully stocked mini bar.Also in bathroom they have handcream,handwash,shampoo,conditioner and even shaving cream too.Lots of great small touches ..I would highly recommend staying there if you are going to Toowoomba. If you are a light sleeper,as for a room at the back like we did....

    « Great place to stay »

    Beautiful room, spacious, clean and nicely decorated. All this in close proximity to town and at a very reasonable price. I would recommend it to anyone. We just stayed one night and although breakfast was only available via room service it was a great place with friendly and helpful staff.

    « Acceptable but not Wi-Fi friendly »

    We stayed in a 2 bedroom family suite which was very roomy with acceptable facilities and friendly staff . The " unlimited" Wi-Fi access is a non event as we were only allowed one or two devices for our room and for a family of 5 with older children, this was not enough. The Wi-Fi speed was slow and dropped out intermittently. For what was advertised and what we paid for the room, it was disappointing.

    « Overnight stay »

    The room was great. I was travelling for work by myself and felt very comfortable staying here. The food at the restaurant was excellent and service fabulous, even on a Monday night. Air conditioning was needed and it was very quiet. Room was a decent size, clean and the bed comfortable. Reception staff were also very helpful and approachable for anything.

    « On a Main Road- Helpful Staff »

    Easy to find, has undercover parking and was motorbike friendly. The young lady on the front desk was also very helpful- when I asked for a map and some interesting sights to see in Toowoomba, she was very forthcoming. Not the greatest motel I've ever stayed in, but it did the job and the price was value for money. Would I stay there again- yes!

    « Lovely rooms convenient location »

    We took our UK visitors for a trip to Toowoomba and stayed at this motel. We had stayed once before. Rooms very nicely presented. Happy to stay there and will return. Great on site restaurant where we dined. Rooms clean and nicely decorated. Towels were lovely and thick.

    « Good place to stay »

    Very comfortable good sized rooms. Clean bathrooms. Comfortable beds. Popular restaurant which was booked out the night we were there. Room service was good and the food delicious. Quiet area even though it is on the main road. Staff friendly and helpful. Undercover parking. Would stay again.

    « Nice and peaceful »

    What a gem! Great service and beautiful room - congratulations to owners/management. Room was comfortable and clean - definitely recommend . We arrived late and also had a beautiful dinner in restaurant attached to motel - we will be back !!

    « Great Motel »

    Motel is a a quiet street, away from town, but not far. Excellent value for money. Clean, big rooms. Staff very friendly and happy to answer any of your questions. Would happily stay there again on a future trip to Toowoomba.

    « Home away from home »

    One of my favorite hotels to stay for business or for pleasure. The Ambassador team are so welcoming and accommodating with nice design rooms. Their restaurant has the best selection of delightful meals for all taste buds.

  • 1
    « Not 4 star »

    Ok folks the Ritz on Broadway in Manhattan is 4 star. Not this place. The room was a 1 maybe a 1+ as it was clean. The restaurant well for 169$ was amateurish at best. Starters Tasmanian oysters and scallops took a full hour to arrive. The oysters were stale and the scallops were covered in butter and some kind of cheap bread crumbs. The main was to be baby snapper. One side dry and chewy the other Boney and dry. I had been on a plane for the best part of 48 hours and not eaten a decent meal for such time. As such I could have eaten the hide off a baby rhino. Anyway this is mom and pops fish and chips at best. If you are stuck at this establishment the order Pizza Hut or Chinese take out. It may not be fine dining, but it will fill your hungering tummy for 1/4 the price and the an caliber of food. Oh and the staff well nicely said were not nice at all.

    « Good Motel, Great Restaurant, great hospitality »

    Room here was large and comfortable, one of the nicer rooms, although oddly these rooms were also those facing the busy main road. There was a bit of traffic noise, even with the door closed, and the traffic eased off a lot in the evening, so it wasn't obtrusive. Room had a very generous bathroom, good in size, comfortable sofa (not just a chair) and bed. This place is on the main road north from Toowoomba, about a kilometre out of town, so not the best located if you want to walk out and wander the streets. However there is a restaurant on site. The restaurant was excellent, really nice food and an absolute highlight of the stay. One of the best meals we have eaten anywhere, and the restaurant staff in particular were very friendly, helpful and attentive. Great hospitality.

    « Ambasador »

    This hotel is in a very ionvenient location and is both mogern ands in a c well presented. Rooms are modern and clean. The swimming pool is also well maintained and comfortable. I would definitely stay here again.

    « Great rooms, convenient location »

    The hotel looks great, looks to be recently built or renovated. The staff were welcoming, friendly, and helpful. The rooms looked great. Nice and open, comfortable and clean. There is an assortment of products available in the bathroom. I didn't feel at all cramped in the room, and there was plenty of storage. The hotel had a pool and restaurant on site, but you also aren't too far from the centre of town for more food options. The price was good for the room. The room I had fronted onto Ruthven St but I didn't have an issue with excessive road noise. I will be happily staying there again.

    « Worth the stay! »

    If you are staying in Toowoomba and driving to where you visiting...then this accommodation is worth considering. Easy access on Ruthven Street, clean, lovely decor, new and all round worth the stop. (This accommodation is not within easy walking distance to the CBD)

    « A fabulous welcome & wonderful people. Can highly recommend this Motel. »

    A lovely room & had been recently redecorated. Great value & Melissa & Gavin great hosts. The motel has a pool & also a restaurant & we ate dinner & breakfastin restaurant. Chef does a great job & food was to perfection. Melissa & Gavin have only been at motel for 2 months but they are very keen & welcome you whole heartedly. Grounds are extremely neat & tidy & a great deal of effort goes into making sure that you are happy & comfortable. We can highly recommend staying at this Motel in Toowoomba.

    « Fantastic value for money, clean and comfortable »

    I stayed here because I had to work in Toowoomba and the room was very modern, clean and comfortable. All the staff were lovely and friendly. We had dinner in the restaurant and the Ocean Trout was delicious followed by the Creme Brulee - OMG! I can highly recommend this motel and restaurant.

    « Disappointed »

    Booked the motel as it had a reasonable restaurant on site and we had planned to have a special treat / celebration dining experience that evening. We were turned away from restaurant as a wedding party had been booked that evening. Management offered us room service, but our evening had been ruined, and the moment lost. Then on leaving we were charged for the service in our bill. On booking had I been informed of the closure of the restaurant , fair enough, our celebration could have been enjoyed else where. Ruined our special evening.

    « Nice location and clean, but expensive »

    We stayed 3 nights here during the Toowoomba festival. Modern motel with a very good restaurant, Seasons. Ample parking and friedly reception. But at over $200 per night, it was expensive for what it provided. Maybe partially due to when we were there, but for $200 plus I expect a 4 star room. On a busy road, but never heard in the room and road at night is dead quiet.

    « Well presented and quiet location »

    Spent two nights here midweek and found it to be a very clean and well presented motel. The rooms were recently renovated and spacious. The only downside was the poor lighting for bedside reading and for the desk space. The breakfasts were good and served with a smile. There was also a good pub opposite. Despite being on a major road the rooms were very quiet.

  • 4
    « Wow, but ....... »

    First impression with our room, wow, but once in room for a few days not as good as it looks, shower leaks water onto floor, bad door seal I think, very, very small kitchenette/sink far too small to wash up in and nowhere to put washed cups, plates etc. we had our own bowls, plates etc. staff very friendly, bed comfortable, just little things that were a bit irritating.

    « delightful »

    Our 3 night stay at Ambassador Motor Inn on Ruthven street was delightful. We were greeted with a smile at the reception on our way in. A lovely lady was there to meet us who was extremely kind and welcoming. The restaurant (Seasons on Ruthven) which is also on the property is also highly recommended, as the staff were lovely and made our stay extra special! Toowoomba also has many attractions which add to the entertainment and were great to visit in our spare time and truly wonderful for the kids' sake. Thank you!

    « Exceptional »

    Wonderful service, outstanding food and modern day call. The restaurant was great with the staff really friendly and providing us with a wonderful experience. Price was reasonable and I recommend staying here.

    « ambassador on ruthven motor inn »

    the check in and the room were excellent. However the restaurant (Seasons) was terrible. The service was poor, the staff were new with no training, the food was poor (two totally different oyster varieties, one very good the other very poor) 2 hours to receive our main course, my wifes seafood meal cold, and the owner/manager of the motel saying our bad experience was our fault! Strongly recommend against this place.


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Toutes les directions

Depuis : Brisbane. Suivez la Warrego Highway jusqu'à entrer dans Toowoomba, puis tournez à droite sur Ruthven Street. Continuez jusqu'au Best Western Plus Ambassador on Ruthven Motor Inn.


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