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Best Western Plus Hotel Chateau Inn Sylvan Lake,  Sylvan Lake

4.5/5  - basé sur 138 notations.
5027 Lakeshore Drive, T4S 1R3, Sylvan Lake, Canada - Voir la carte
+1 403 887 7788 +1 403 887 2598

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 138 avis de voyageur
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Galerie photo :
Le Best Western Plus Chateau Inn Sylvan Lake, destination parfaite pour une escapade au grand air, se trouve sur les superbes rives du lac Sylvan. Situé à seulement 90 minutes entre Calgary et Edmonton, le Best Western Plus Chateau Inn Sylvan Lake vous permet de profiter de nombreuses destinations stupéfiantes, notamment le centre aquatique à proximité, le parc aquatique Wild Rapids Waterslide Park et le paisible lac Sylvan, lac populaire d'Alberta célèbre pour ces bains de soleil, la baignade, le ski nautique et la plongée sous-marine en été. En allant un peu plus loin, vous trouverez de nombreux magasins, restaurants et loisirs : le parc Westerner, les karts et le mini-golf en bord de lac et le parc du lac Sylvan, ainsi que des événements tels que 1913 Days, le hockey sur le lac Sylvan et Shake the Lake. Après une agréable journée au lac ou en ville, il n'y a rien de tel que le confort paisible et les nombreux équipements du Best Western Plus Chateau Inn Sylvan Lake. En plus des lits des lits confortables qui font la réputation de Best Western, vous pourrez profiter d'un petit déjeuner complet gratuit, d'une séance de mise en forme au centre de fitness et de la piscine intérieure et bain bouillonnant. La blanchisserie réservée aux clients de l'hôtel, le centre d'affaires et l'accès gratuit à Internet sans fil viennent parfaire ce tableau pour que vous vous sentiez vraiment chez vous. Avez-vous besoin de détente et envie d'un séjour inoubliable à un prix abordable ? Réservez dès aujourd'hui une chambre au Best Western Plus Chateau Inn Sylvan Lake et faites des économies !

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Avis de nos clients

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Basé sur l'avis de 138 voyageurs
Certificate of Excellence
Très bon
En couple En couple 37
En famille En famille 51
Escapade entre amis Escapade entre amis 17
Professionnel Professionnel 22
Voyage solo Voyage solo 4
Rapport qualité / prix
Best Western Plus Chateau Inn Sylvan Lake,Sylvan Lake
  • 5
    « Very nice hotel at Sylvan Lake »

    Its probably the only decent hotel at Sylvan lake, but that didn't stop the hotel from trying its very best. Hotel looks beautiful inside and out. Rooms are clean, staff very friendly and helpful. Breakfast is good to gets the family going quickly. Kids just don't want to wait around for food, especially in the morning.

    « Fantastic stay! »

    From check-in to check-out every staff member we interacted with was warm and hospitable. Breakfast was good-a nice selection. I didn't love the casserole on Saturday morning but you can't love everything :) We truly appreciated the coffee/tea/water that was out all day so that we could just relax and have a cup. The room was really nice, and after sleeping on those pillows I am on the hunt for some just like them...very comfy. Although this hotel is across the street from the lake, do not expect to have a lake view as there is a newer building that has gone up in front of the hotel and with the water slides coming down, who knows what will go up in their place that may abstract the view. Definitely would go back.

    « Great Accommodation »

    Pleasant and professional staff; overall condition of room, hallways, breakfast area and reception area very clean and modern; comfortable bed; very quiet surroundings; nicely decorated; convenient parking location; No complaints.

    « Very nice accommodation »

    We really enjoyed our stay at this hotel, beautifully decorated room, and very comfortable bed; nice size of room and amazing jetted bathtub. Regretfully we forgot our swim suits and could not enjoy the pool or hot tub. Next time for sure.

    « Great location »

    Perfect location within walking distance to beach, shopping, and a ton of bars and restaurants . Staff very friendly. Room was clean and spacious and had an awesome view of the lake. Breakfast was a bit sparse in the morning as there was a convention staying there and so many people eating that they couldn't keep up on the demand.

    « First time in Sylvan Lake »

    This is a beautiful hotel, with lovely decor, very welcoming and comfortable. We arrived 2 hours before check in, but our room was ready for us. Was a bit disappointed that the lakeview room is only a partial lakeview, as there is a big condo between the hotel and the lake. Is more of a "waterslide view". But what we could see of the lake and marina was beautiful. Also a bit disappointed there were no pay per view movies, as we ended up spending one day in the room as it rained ALL day. Enjoyed the jetted tub. Asked for a late checkout on the Monday and was told they did not do late checkout in the summer. They did let us stay until 4 p.m. with a half day charge, so that was okay. There is no restaurant on site, but they do free breakfast. The breakfast room was full when we arrived and very hectic. They did allow us to take our food to the boardroom next door, which was nice and quiet. For dinner there are tons of restaurants in town, but we ended up ordering pizza from Panago. They delivered to the hotel, and were very fast. Found Sylvan Lake to be way too crowded for my liking so probably won't return, but would highly recommend this hotel to anyone.

    « Memorable Vacation!! »

    Really enjoyed our stay. Very clean, reasonably priced and pet friendly facility. The location is perfect & the staff is excellent. They serve excellent hot breakfast every morning! We will definitely go back to this hotel again & would refer their name to our friends and family!

    « Excellent - lives up to the Best Western Reputation »

    Excellent location with easy walking access to the beach and the GoKarts. Walking access to the Big Moo for ice cream and some great local restaurants. This is the end of Lakeshore drive you want to stay on. We stopped in Sylvan Lake for one night and found the hotel very comfy and clean.

    « Clean, dog friendly and great location! »

    Stayed there for one night with hubby and two dogs. It was their (dogs) first hotel stay. So happy to find out that this hotel allows dogs. There is a 20$ fee for their stay and we got two doggie bags with treats and poop bags. I thought that was a super nice touch! The rooms were impeccably clean. I was very impressed! Location is great. Very close to the water and close to the hustle n bustle of lakeshore drive. Breakfast was decent. There was a waffle machine! Cant wait to stay here again with the puppies :)

    « Great facility and convenient location. »

    I have stayed here multiple times now. The rooms are spacious, with great amenities. The hotel has free parking, wifi and full breakfast. The hotels is also pet friendly. It has a swimming pool and hot tub. Found staff to be friendly and accommodating.

  • 5
    « Relaxing, enjoyable stay. »

    Everything about this place was excellent. Friendly courteous staff, hot breakfast, clean rooms. The location near the beach was very convenient. Rooms quiet. Only complaint--parking lot crowded because of how many people were enjoying this hotel.

    « Another Excellent Stay »

    We stay at this Best Western every year. It is always clean and we find everything working well. This year it was noticeable how pleasant the staff were. The cleaning staff were bright and cheerful, the breakfast staff were very accommodating and the front desk staff were helpful and happy to see us.

    « Nice hotel in great location »

    Nice hotel right across the street from the lake and waterslide (though waterslide to be replaced by a park in 2017). Rooms are spacious enough and clean and everything worked as it should. Fridge, microwave, coffee maker (Keurig) in room and hotel has pool, jacuzzi, exercise area. The included breakfast was fairly good with the standard selection + waffle machines. This hotel is a bit more expensive than the other nice ones in the area, but it has the best location, is very clean and well maintained (feels new) and just overall a nicer hotel (so it's worth it!).

    « First time in Sylvan Lake »

    We recently returned from a wedding in Sylvan Lake and stayed at the Best Western down by the lake shore. It was lovely. Our room was beautifully appointed and very clean. There was everything there that you could want and if you need anything else the staff and house keeping staff were there to help. Great location within walking distance of so much.

    « Not so satisfied with the service »

    I usually review after staying at a property but this time I feel dissatisfied that I have to write this during our stay. We tried to checked in on July 20 around noon but our room wasn't ready. Totally understandable since the front counter agent said that check in was at 4pm. What bothered me was when she was checking in the lady in front of me, she was super friendly but when she dealt with me, I got a luke warm reception. She said that she will give us a call once our room is ready which she estimated around 3:00-3:20pm, but she never did. Also, I booked this directly with the hotel front desk (in which both agents were great on the phone) and prepaid this reservation 2 months prior with a request for a lake facing room (which we never got); but I guess, you may as well be better booking through a 3rd party website (such as and etc) to get extra perks. Booking directly with them, doesn't make a difference. To add, it might also be a good bonus to add a little treat for the dog when a guest is paying $20 per day for pet fee as what other hotels are doing. Pool and hot tub are pretty standard. TIPS: The wifi is really really slow. And for others who may be mislead by the description "Double Queen" room, this is actually 1 Queen and 1 Double bed (not 2 Queens).

    « Great Hotel in Sylvan Lake »

    We were pleasantly surprised with what a nice hotel property this was. The hotel is quite new - so everything is clean and the decor is modern looking. It is located right across from the lake and we had booked the lake-view room so we had a very nice view of the lake, the lighthouse and the waterslides. This is apparently the last season for the waterslides as it has been sold and will be torn down at the end of the season - so the view could improve even more if the space is turned into park/beach area by the town. There was construction going on at the front of the hotel on the street/sidewalks. We did not hear any construction noise while in the hotel - so soundproofing is very good. The construction only created a slight challenge to get into the parking lot. Our guest room was clean and bright. Air-conditioning worked very well. Our only recommendation was that there aren't any grab bars outside the tub in the bathroom. We found the tub to be slippery and difficult to step out of without something to grab onto. The Guest Service Agents that we encountered (Morgan and Andrea) were very awesome! Very friendly and accommodating. The room rate includes breakfast in an area just off the lobby. The area can be very busy and loud in the morning. Breakfast provided was okay - keeping in mind this is not a full service breakfast so the food is pre-made and served buffet style. Nevertheless - there was a good selection. I would recommend this hotel for those visiting Sylvan Lake. It's clean and convenient and the rate is fair for a Lake/Beach town that is often very popular and busy during the summer months.

    « Lovely Stay »

    Very lovely hotel. Hotel was within walking distance to almost every amenity. Pool and hot tub were very wonderful. Continental breakfast in the morning was very delicious. King room was very spacious, and the bed was super comfortable! Price was a bit steep, but I'd pay it again. STAFF WAS AMAZING! So friendly and professional.

    « Great Place but a bit expensive »

    This was a good hotel with the necessary amenities. The pool was a bit cold but otherwise, everything was good. The cost is nearly double of other hotels in Sylvan but it is the only one near the beach with a pool.

    « Conveniently near to the beach, clean, typical Best Western »

    Located across the street from the beach, this small hotel was clean, and the staff were really friendly. The pool and hot tub are not large, but again the beach is across the street. The decor and amenities associated with Best Westerns were all present and accounted for. There was a slight glitch with the first room we were given, in that the bathroom lights didn't work. BUT, we were immediately given the room next door, which had a slightly nicer view, and they offered to help us with the move.

    « Great stay »

    A group of 17 families stayed 2 nights for a sports tournament in Red Deer. We we treated very well by all staff. Rooms were a good size and very clean and comfortable. Breakfast was great and endless beverages and cookies were appreciated greatly! Cost was reasonable, less that comparable hotels in Red Deer and the 15 drive to our tournament was no problem at all. No negatives!

  • 4
    « Extremely clean and friendly »

    We spent one night at the Best western in sylvan lake and were pleasantly suprised. The staff are extremely helpful and helped us store our bikes in a secure place. The rooms are very clean and beds are comfortable. The hotel is well situated to explore the town and the lake. Would highly recommend this place to anyone.

    « Lovely weekend getaway »

    Beautiful, clean room with a view. Staff was very friendly and helpful. We had a wonderful time! The location is central to pier in Sylvan Lake and close to restaurants, the beach and the water slides.

    « Looking for a great place at Sylvan Lake? »

    Stayed for my first time, this week. Very restful visit which is what we we're looking for. Anne and Chelsea will provide awesome client service when you call in and on your check in. This is a really busy lake during the summer months, but I just discovered it's an awesome place to visit "off season". Great town, that still offers "small town" service and amenities.

    « Clean, excellent breakfast, great staff »

    When I was working in the oil field I stayed in so many hotels ! This one has the best breakfast from them all. Pool was clean , hot tub working great!, gym, room super clean. Staff super friendly and respectful A+ Great room view Lots of parking space , walking water park and lake across the street .

    « Good Location, clean »

    Stayed in this hotel for the first time, seriously would be a great place to stay during the summer months to enjoy Sylvan Lake. Rates are fair and on par. Very clean room and comfortable bed. Would stay here again.

    « Comfy and clean »

    Enjoyed a one night stay for business purposes. Clean building and friendly staff. The location suited our purpose, and we had a meeting right at the hotel that covered all required amenities. The hotel had a fitness room, swimming pool, and hut tub as well.

    « Good Hotel on the beach »

    Stayed one night here, the room was clean and very comfortable. I found the staff friendly and helpful. The hotel is situated directly across the street from both the beach and the waterslides - excellent vacation location!

    « Comfortable »

    This is my hotel of choice in Sylvan. The rooms are large and the beds comfortable. Plenty of pillows. Free breakfast is included and they rotate a variety of choices each morning. Hotel is newer, modern and clean. Staff are friendly and helpful. Couldn't ask for more in a small city.

    « Great staff and lovely hotel »

    We were very happy in this hotel, we have stayed here twice and have had great service on both occasions. At one point we were invted somewhere and my husbands elderly mother did not want to come - the staff looked in on her and even made her some coffee! The breakfasts were lovely as were the gym and pool facilities, we would go back in a heartbeat.

    « A good place to stay in Sylvan Lake »

    Comfortable sized room, clean and well appointed. Friendly and well informed staff with timely check-in process. Cheerful dining space and reasonable breakfast choices. Located close to the lakeside and in walking distance to excellent restaurants.

  • 5
    « Treated like Gold and staff was very kind! »

    We had a kids birthday party there and the 7 couples went. We were treated like gold by the staff. At night we basically took over the lobby dining area and the front desk went out of there way to make us feel comfortable and accommodated. They understand guest service

    « Fatasntic »

    NEW ; clean and VERY FRIENDLY ;Has a great setting well worth the drive 10 minutes outside of Red Deer .Walk the boardwalk and enjoy the strip of small town setting .Great place to make a night in a hotel into a special one .

    « Great place to stay! »

    We had a comfortable bed, got a great rate on and were pleased to have a hot breakfast included. Great location, close to where we were going. Great stay and I recommend it, and will stay here again, probably in the future.

    « A relaxing visit, good service »

    We visited the Best Western for 4 nights in January. The room was well appointed and the bed was comfortable. A hot breakfast was included and it was really nice. There was a variety of choices from the hot entrees usually eggs with hash browns with either bacon or sausage to cereals, yogurts, fruit juice and coffee. They had a waffle maker of you wanted waffles. We want to recognize two staff in particular. Robert, at the front desk was very friendly and helpful. And Donna who works in the kitchen. On Sunday morning my wife and I went out to the car to find it buried under 12 inches of snow. Donna was parked nearby and she insisted on brushing off our car. We really appreciated her kindness. As we are from BC, we are not used to that much snow. These two staff members really enhanced our stay. Thank you.

    « September Stay - very good experience »

    This is a newer hotel in the area so it's clean and has up to date furnishings. We had a view of the water however the hotel has a building across the street blocking the view so the view is limited. It's the best you can get without compromising to an older hotel. Love the beds. The bathroom jacuzzi was terrific. Breakfast was good - the coffee very good. Surprised however that the TV was so small. Good access to the promenade (just across the street) where you can take long walks by the water. Just one block away from the hotel is the Sylvan Lake Steam & Spa (which I would have reviewed but I didn't see the listing) where I had a Steam Bath and Infrared Massage (fabulous place - highly recommended - also newer business - price was only $25 combined without GST) - perfect thing to do on a rainy day. The hotel pool was very small so this was a nice alternative as well. Red Deer isn't far so we shopped there during the day. I would stay here again.

    « Nice comfortable stay »

    I stayed here for two nights for business. Checkin and checkout was quick and efficient. The room was clean spacious and comfortable. Very nice bed and pillows. Hot breakfast was included. I will stay here again when I find myself in the area.

    « Luxury Weekend in Sylvan Lake »

    I was in Sylvan Lake for our Annual Gideon Fall Conference. I was treated very royally at the Best Western Plus Chateau Inn in Sylvan Lake, Alberta. The check in clerk was very gracious and helpful in recommending dining within walking distance. A full complimentary breakfast was provided each morning. I regretted that I did not have enough time to use the pool or exercise room.

    « Weekend Conference »

    We attended a Gideon provincial conference and found that there was adequate room to carry one the business needed. There was no stair option that allowed access to the main floor only to the outside. Slow elevators

    « Super Clean »

    It is a very clean hotel, new, helpful staff, gym room and small swimming pool. Right on the Lake shore Road, across street from the lake. I was there for convention, but i recommend it for families as well.

    « nice location »

    Great location on lakeshore drive. Nice, clean, hotel with good service. Typical hotel beds. I think the continental breakfast could be improved alot. Don't care for the powdered eggs omelette, or scrambled eggs.

  • 4
    « Good value for the money, great location »

    Room was clean, bed was comfortable and well appointed. The location was lovely, close to major highway and a nice waterfront area. Plenty of parking, there was a standard continental breakfast available.

    « Awesome »

    Great place, close to water slides and lake. Staff was friendly and helpful. Bug selection of breakfast food to choose from. My kids were pleased as it has an indoor pool, hot tub and exercise room. Highly reccommend

    « getaway »

    Very considerate and nice hotel, great for its proximity to the lake, restaurants and bars. lifts are a little slow but generally an excellent place to getaway quietly from work environment. Breakfast is very good with variety of choice.


Venir à l'hôtel ...

Toutes les directions

Depuis : le nord-est. Depuis la Highway 20, prenez la Highway 11A West jusqu'au rond-point, prenez la première à droite qui devient Lakeshore Drive. Suivez Lakeshore Drive sur environ un kilomètre, puis passez 50th Street. Le Best Western Plus Chateau Inn Sylvan Lake est sur la gauche.

Depuis : l'est. Depuis la Highway 11, tournez en direction du nord à la sortie 781, suivez 50th Street jusqu'à Lakeshore Drive, puis tournez à gauche au bout de 100 mètres. Le Best Western Plus Chateau Inn Sylvan Lake est sur la gauche.

Depuis : l'ouest. La Highway 11A devient Lakeshore Drive. Passez la marina. Le Best Western Plus Chateau Inn Sylvan Lake est à 200 mètres à droite.