Best Western Hotel Burke & Wills Motor Inn, Swan Hill

Have never stayed in Swan Hill before. We found this motor inn to be clean/modern/spacious with easy after hours access if coming in after reception is closed. A thorough compendium, with strong wifi and some Foxtel channels. Comfy bed, good pillows and block out curtains. This was a restful night on a long road trip. As a side note, my husband lost his wallet on our trip, I rang the following day to check if we had left it in the room. The polite owner who's name starts with G (sorry hopeless with names) checked lost property and did all he could to help. As it turns out it was under the car seat.. a story for another time. Anyway, a great place to stay if passing through Swan Hill.

we needed urgent accomodation and the staff here could not have been more helpful.we were checked in after hours and made to feel welcome the room was clean and spacious and the hosts were very friendly we will definately stay here again

Came to Swan Hill for work so was just looking for a single nights accomodation. The Great Western was it. Check in was easy and everything was ready and waiting for me. The room had been recently refurbished so was clean and modern with a huge bathroom. Great night sleep on lovely linen (I do have a nice linen 'thing'!). Lovely breakfast in the morning - try the home made musli - it was special...and the 'real coffee' is included in the price - not extra as some places charge. There is a small pool which I didn't use. The Hotel is located walking distance to the main shopping centre and some great restaurants. Great service. Would return and therefore I would recommend.

The room is comfortable and the motel very quiet. Pleasant place to stay. Friendly staff at check in. Haven't tried the restaurant. The wifi is disappointing. There is Wi-Fi extenders but the speed is still terrible. Something that could be looked into to make this a perfect place to stay. I have stayed in this room a few times and last time I was here the air conditioner was noisy but I am pleased to see some money was obviously spend and the air conditioning is quiet as a mouse. Car parking is great with allocated spaces. While the spa is nice the bathroom could possibly do with an update which I know you are doing in other rooms. I would be more than happy with no spa and a bigger shower with better water pressure. I read some other reviews with this too but some stating that the pressure was great so I am not sure which rooms have the good water pressure but this is not one of them. Would definitely be back though. But just would be nice to have the little creature comforts ironed out like the Wi-Fi and the water pressure.

Very clean and comfortable room. Decor was modern and bathroom had been renovated recently. Very reasonable rates. Motel had a restaurant attached and offered room service. Unfortunately there were late arrivals who were clattering around in the room above us. If noise bothers you ask for a 1st floor room. Otherwise very quiet at night , it's off the main hwy so no road noise. Good for overnight stops.

Geof and Wendy F, Owner at Best Western Burke & Wills Motor Inn, responded to this review
Thank you for your review. We do appreciate feedback to help us in our continuing efforts to ensure our guests enjoy their stay at our motel.

Stayed a few times now and very comfortable accommodation which has just been refurbished. Breakfast was good but would be interested to hear what dinner is like before trying, appears to have a good selection of wines

Stayed one night. Room was spacious and clean. My room had a spa bath which was also clean. Check in was efficient and courteous. There is a restaurant on site which is convenient. Rooms are older style but have been refurbished.

Geof and Wendy F, Owner at Best Western Burke & Wills Motor Inn, responded to this review
Thank you for taking the time to write a review. Guest feedback is always appreciated in our endeavour to continually improve our services. We hope that you will stay with us again in the future.

Travelling through Swan Hill on business I'd pre-paid so check-in was an absolute breeze; fast, friendly and easy. I was given an upstairs room (#10) and was pleasantly surprised that it had a HUGE spa bath, which was welcome after putting in so many kilometers driving for a few days. The room was spotlessly clean and spacious with a comfortable bed, a couple of arm chairs and a table and chairs. There were the usual coffee and tea amenities on hand, and whilst there is on-site dining I wound up having dinner elsewhere. The only downside was that the door rattled a bit given it was a windy night but resting my suitcase against it soon took care of that. Super comfortable, quiet and nicely located I'd definitely stay again. The pool would be a real plus in the warmer months.

There are more positives than negatives with the Burke & Wills. Good shower pressure and lots of natural light in the bathroom. We liked the beds and the very generous room service breakfast. Heaps of very tasty bacon. The room was also very quiet as the motel is on the central part of Campbell Street, not the main traffic route. It is also walking distance to quite a few places to eat. There was definitely room for improvement with the room heater. It is definitely time to replace the old mission brown heating unit with a modern split system. It will probably save the owners money and would almost certainly be able to blow hot air into the room. The receptionist made a great fuss to present us with the free wi fi password but was later dismissive when we pointed out that it was virtually impossible to connect to it. Apparently Telstra is the problem. Clearly nothing to do with a lack of sufficient routers through the property. I would like to see glasses in the room too, Drinking beer from a small coffee cup just doesn't seem right. Overall we would stay again but maybe not when it is really cold outside.

Geof and Wendy F, Owner at Best Western Burke & Wills Motor Inn, responded to this review
Firstly I would like to thank you for taking the time to give us feedback. It is only through guest feedback that we are able to maintain and where necessary improve the service that we provide to our valued guests. I was disappointed to read about your experience during your recent stay and empathise regarding the points you mentioned. We are continually upgrading guest room amenities and we are investigating a more prominent location other than the refrigerator for our glassware. Once again thank you your feed back was appreciated.

Stayed in a $90 motel when here last couldn't sleep on the hard bed. Payed $139 thinking I would be getting a comfortable sleep, guess what, 3 am no sleep bed hard as nails . Room passable but if can't sleep, what is the point. Do they have hard beds on sale in this town?

Geof and Wendy F, Owner at Best Western Burke & Wills Motor Inn, responded to this review
Thank you for taking the time to post a review. Sleep comfort is such a personal and individual preference for us all, and we are disappointed that you didn't have a good night's rest when staying with us recently.

The motel staff were very friendly from check-in to check out. The family room was a good size with 2 bedrooms, and the beds were comfortable. The bathroom appeared to have been recently renovated and was a good size. Motel was close to the centre of town and lovely and quiet. Would stay again and highly recommend.

Geof and Wendy F, Owner at Best Western Burke & Wills Motor Inn, responded to this review
Thank you for your recent review of our motel. We like to know that our guests have had a comfortable stay with us. We hope that you will stay with us again in the future and enjoy what Swan Hill has to offer.

Very nice rooms, clean and comfortable. Pricing is very reasonable Staff are very nice and helpful. The restaurant is very nice, great food, well priced and a really cosy place. Will be back here for every trip to Swan Hill for sure.

Reasonably priced Best Western with all the basic amenities you will need. Nothing flash from this hotel however our room did have a very large separate bath which is always a bonus, and the bathrooms were very spacious. Wifi was not working during my most recent stay due to a technical fault caused during an upgrade to NBN, but has work in the past. The sign at the front says Foxtel however my room did not have this feature.

Clean, well presented and we'll run. Some rooms with spas and a large family room. Easy parking. They also have a separate house were a family on holiday would be very well accommodated if staying awhile. Both motel and house are close to town but not on the main thoroughfare where some others are and the traffic noise can be an issue.

Another stay at this well run and clean motel. Off the main highway 3 blocks from the town centre. Rooms are specious and clean. Charlie Grays restaurant is attached to the motel and is worth a visit. The leather sofa in the room is showing it's age. The shower water flow is excellent! The pool needs some maintenance also. Update the TVs as they don't support the new broadcasted channels and the WiFi is atrocious. I never use it as I could not stay connected, low signal strength, slow speed. Will stay again because it feels like you are staying with friends.

Two night stay, Saturday and Sunday. The rooms were very well presented and very well maintained. Everything was clean and we had rooms at the back, so no street noises at all. The bathrooms were clean with no signs of mound or mildew. The water pressure was excellent, with plenty of hot water. We didn't eat in the restaurant or have breakfast there as we were there to spend time with friends who live in Swan Hill, so can't comment, but our local friends said the restaurant was good. We would happily return to this motel.

Was given the apartment on this visit. It appears to have an internal connecting door to an adjacent apartment which would make it an ideal spot for two families or a larger family group. Very well equipped large room separate large bedroom. Neat and tidy bathroom with spa kitchenette, microwave, large screen TV, free Wifi, within walking distance of the Swan Hill CBD and local tourist attractions, swimming pool, nice restaurant with a good menu and bar selection. Ideal for an extended stay.

Rooms were a bit tired - though the motel is clean, good size - only downfall there should be a TV in the second bedroom. Staff are friendly - can be noisy if your wanting a sleep in - don't expect it....

Two nights, plenty of space in the room, clean, quiet and good hot water. Location is good and a short walk to the main parts of town. Off street parking and seems a secure location. We did not use the pool or the in house restaurant but all looked clean and well presented. But to repeat the appeal was the extra room space..room 17... Assume others are similar and we thought reasonable value

Clean, fairly modern rooms. Easy check in and on site parking. Friendly staff. Had a spa room which was great after a long, hot day. Rooms are insulated from road noise and neighbours by having exposed brick walls and concrete slab floor. Room service was prompt and selection of meals is broad and well priced.

Stayed at this hotel in April when traveling for business. Rooms was large and reasonable well appointed incl air conditioning. Breakfast served in room. Centrally located in town so everything is nearby including pubs and restaurants. Reception Staff/Manager was very helpful and pleasant

My daughter had a job interview in Swan hill. Staff were friendly and welcoming. Room had everything we needed. Restaurant great. Would more could we want for a night. ......best news is she got the job. So we will be back.

Needed to stay overnight and Geoff & Wendy ensured booking in was seamless, lovely big room, a working desk with easy to access power points to charge my mobile paraphanalia, queen size bed had electric blankets for the cold nights, had dinner in their restaurant where young Jacob looked after my needs, all good. Ordered poached eggs on toast for brekkie AND they were hot and soft, thanks to the cook. Everything was great and ticked all the boxes, thanks guys ??

Swan hill was busy with many motels full. We had finished a long drive from Adelaide when we were tired. This was perfect. The staff were lovely. Nothing out of the ordinary with the rooms. However, our room was clean, warm and comfortable and the we slept like logs on the comfy bed. We were given a friendly good bye in the morning to make a lovely start to our day. Our first choice next time.

Stayed overnight with my father (93!!) and had a great night. Room really comfortable, very clean, and had dinner in the restaurant - fantastic. Thanks to Geoff and staff for your hospitality. Will visit again. Gail

Welcoming motel on the main road in Swan Hill, close to town centre with the added advantage of a restaurant on site. My room was quiet, clean, comfortable, warm and I wanted for nothing. I had dinner in restaurant that night, saved going out again and it was very good and reasonably priced. I had breakfast delivered to my room the next morning but could have eaten in the restaurant if I wished.

We had a meal at the restaurant. The food was fantastic. We had lamb rack and chicken breast which was so tasty. For dessert we had an affogato and the apple crumble tart (to die for!!!) The staff were so friendly and made us feel very welcome. The atmosphere was lovely. Will DEFINITELY return at some point on our next return to the area. Thank you so much!!

Stayed overnight whilst travelling through and found this motor in as a very pleasant option. Whilst a little aged, it is a very tidy and clean motel. The bathroom appears to have been recently renovated. Breakfast was also quite nice, cooked fresh and the best scrambled eggs we have found in our road trip. Would recommend to any traveller.

Stopped here for one night recently and was pleasantly surprised. Room was spacious and very clean and bed comfortable. Good location close to town. The onsite restaurant was a bonus, we had a most enjoyable dinner there.

Staying in Swan Hill on a regular basis it is always a pleasure to be looked after by good people like Geof and Wendy. The rooms are always comfortable and clean and the restaurant menu is always good value. I would highly recommend the Burke and Wills for both business people and those travelling.

Very happy with the rooms at this lovely central motel in Swan Hill. They are modern & bathroom recently renovated with a rain shower!! Easy walk to town & very comfortable. Would recommend. The motel was busy which is testament to its modernization. Good size TVs - tea & coffee making in the room. The pool - which I didn't use - was very well maintained.

Had a beautiful stay at the Burke and Wills motel in swan hill, I was lucky enough to have the apartment for my stay. Couldn't have asked for more, staff were amazing, rooms are exceptionally clean and well appointed. MY TOP PICK FOR SWAN HILL! Oh and be sure to dine in at the motels restaurant, "Charlie Gray's" you will not be disappointed its first class!!

Clean and neat room with all the amenities you would expect. Clean and neat layout of motel. Walking distance to river and the Main Street. We had one of the rooms down the back of the property with a spa. Honestly one of the best size spas we have come across in this type of accommodation. And very decent size bathroom.

This was a nicely appointed motel with easily accessible rooms. Showers were hit an miss with water temp varying through shower but not too bad. Most annoying part was Air Con unit didn't blow over the bed meaning the room was quite hot through the night. However, restaurant had good food and was reasonably priced.

After I saw the photos in Expedia I was expecting a really nice room. But our room interior was a little bit old. The pool outside is nice but the water was cool. Internet was ok. Good thing: you have a mini bar and you can order breakfast. The Motel is in the city center and just a few steps away from everything. The walk and the restaurant that the receptionist recommended was great. We would come back again but with lower expectations of the room.

Good location with very good rooms. Close to everything with easy access. Nice pool with some lawn and outdoor setting. Restaurant but was closed over Easter when we visited. Motel booked out ...others around town had vacancies so they must be doing it right

Good location, nice clean hotel, friendly accommodating staff. The facilities were clean and up to date. The bed comfortable and the bathroom somewhat luxurious. Good wifi included. Overall a good stay.

Great to be able to give a positive review. Everything about this place is easy, the staff, the rooms and the food. The food was magnificent, the bed above average, the room a little old but comfortable and clean. The bigger hotels should take a look at what service and value for money means by spending some time here.

Great people, clean and comfortable room. Excellent meal selection available in the restaurant. The rooms are big enough to spread out and catch up with paperwork. I would highly recommend this for hotel for business or pleasure trips.

Stayed two nights and had a relaxing and comfortable stay. Staff super friendly and helpful. Pool was wonderful to use in the hot weather. Great location: just a walk to the main street shops. Rooms looked fresh and well kept.

I dont like leaving negative reviews, but unfortunately was disappointed with this hotel, although I believe it was just the room we had, We were given the apartment, and it was just very old, it was very clean, I just felt let down that it didnt look like the photos on the website. we didnt look at the facilities, so I cant really comment on those,

A great generous room with a big bathroom that could easily accomodate two. After 2 weeks of travelling the hotel restaurant breakfast : homemade muesli with real fruit, nuts, seeds and generous fresh berries - strawberries, blueberries, raspberries, blackberries, thick Greek yoghurt and quality honey. Yum! Dinner at Charlie Gray's also commendable. Thoroughly recommend!!

Stayed here a couple of times for business. Good size rooms, comfortable bed and the internet works well. Its located within walking distance to most restaurant options. I'd recommend getting breakfast elsewhere as the menus not great.

Exactely what you would hope for and expect in a small country town motel. Very clean. Friendly efficient check in. large rooms. everything in working condition. Good tv, great aircon. parking right at door. No road noise as rooms are set back from road. Has room service - great for both dinner and breakfast. Only small negative - a little outside noise from other guests and birds - poor soundproofing - ie i could actually see through the gap between the door frame and the bricks.

Stayed in Room 19 right at the back end of a single storey group of rooms. As we were on a motorcycle would definitely recommend asking for 1 of the single storey rooms as they have level parking whereas the double storey block has slightly sloped parking. A swimming pool separates the 2 blocks. Very clean & inviting pool & was offered a pool towel from Reception. My only negative was the fan was a bit noisy even on the lowest setting but the room did have a very effective a/c. To our surprise Rm 19 also had a huge 2 person spa on the large bathroom. Would definitely stay here again. Also right in the heart of the township.

We stayed overnight after a function. Our room was comfortable and generously sized. We made use of the pool which was clean and in beautiful surrounds. The staff were friendly and helpful. Overall a wonderful place to stay.

It was exactly as expected. A good room with good facilities. Noting fancy; just exactly what is needed is this kind of hotel. Very friendly staff, very clean and the location is very good close to the city centre

I stayed here for two nights for work. Checking in was a breeze and reception staff were very friendly and helpful. I found the room to be very spacious and well appointed. The bed was very comfortable and had multiple pillows to use. The bathroom was beautiful and recently renovated, with floor to ceiling tiles, a large mirror and vanity with loads of surface area to lay out my things. The only minor gripe I have about the room was she lack of water pressure in the shower, but the over sized, shower head was lovely and relaxing. It was quite warm during my stay but I did not make use of the pool as there was quite a lot of debris in it. Access and parking are very good, entry via the front of the property on Campbell Street and exit out the back of the property onto Beveridge Street, with angle parking on the property. I had enjoyed two meals in the motel restaurant, Dinner - I had the Lamb cutlets and beetroot salad, the lamb was perfectly cooked and the salad was well dressed and the following morning I had Breakfast - Scrambled eggs, toast, crispy bacon and baked beans. The breakfast was a rather large portion and I could not finish it all! I was most impressed that the toast was actually buttered with butter and not dirty margarine! I will be looking forward to staying here again next time I'm working in the area.

Located close to the city centre, it was a great find. Very comfortable rooms suitable for the family. My teenage daughter loved the free wifi, we enjoyed the quiet surroundings and lovely breakfast. The owners were very helpful and it was reasonably priced.

Had to visit Swan Hill at the last minute and didn't arrive on the train until 11pm - no issue for the proprietors and arrangements were made easily. Spotlessly clean, well located and friendly staff. Only issue was noisy guests on Saturday night - loud conversations on the veranda and high heels traipsing backwards and forwards on concrete, but I don't think there's much the owners can do about guests being inconsiderate. Great stay; won't bother looking for anywhere else next time I visit.

Don't often stay in motels on my travels and prefer the more boutique style or B&Bs. However, as we were only staying one night, we were very pleasantly surprised at the standard of the accommodation and the value. Room was spotlessly clean and very comfortable. Would not hesitate to stay here again.

Stayed at this motel quite a few times now over the years and I can safely say the last visit was as good as the first.The rooms are always exceptionly clean,the breakfast are spot on and the owners are very friendly.Walking distance to most things in town and free Wi-Fi.Very comfortable hotel.

Pleasantly surprised. After having stayed elsewhere in Swan Hill when on business trips, my wife booked this for us and I'm glad she did! Great value, very comfortable, excellent service and we took a chance on eating in the restaurant after reading some other reviews. The steaks were amazing and much better than I had recently at a highly priced and reviewed steak house in Mt Gambier! We ate here both nights. So if you want to enjoy a steak in Swan Hill do yourself a favour and eat here. Better still stay here as well. Highly recommended.