SureStay Hotel by Best Western Spicer, Spicer

The staff went out of their way to accommodate us. Very thorough communication. Rooms were clean and the bed was conformable. Each staff member was friendly and helpful. I grateful for my stay and will trust them I'm the future.

Are stay was very nice. Rooms very clean and staff was friendly. Was nice having restaurants and the lakes so close. The breakfast could have been better overall A great place to stay the price was good.

Lilly Contreras, General Manager at SureStay Hotel By Best Western Spicer, responded to this review
Thank you for your kind words. So glad you enjoyed your stay!. In regards to the breakfast items, we currently offer a continental breakfast which includes fresh baked muffins and pastries from New London Bakery, breakfast burritos, yogurt, boiled eggs, fruit, oatmeal, cereal, etc...however we are in the process of making improvements to the hotel that will allow us to serve a better variety of items very soon. Thank you for the feedback!

Arrived during a nasty spiteful wintry mix storm that made me and my family want to call it a day. I saw the SureStay sign in Spicer and knew where to stop. Hotel was nearly a full house, but we were accommodated and checked-in by the very friendly Manager. She was there again in the morning to greet us. All the staff on site whom I encountered were friendly and helpful. Big up to your housekeeping staff for the very clean rooms. Well done, Spicer!

We went for a hockey tournament and they were wonderful. We had early games and they had breakfast ready for us. Rooms are very clean and they hung up a banner welcoming us! Very nice experience! Highly recommend!

Lilly Contreras, General Manager at SureStay Hotel By Best Western Spicer, responded to this review
Thank you so much for the kind words!. We really enjoyed having the hockey players and families as guests. Hope to see you at the hotel again soon!

Investment was made on capital improvements. You will like this hotel. Beds are great, pool area has been renovated. Pepsi vending machine. Nice place to stay in the Spicer area. Within walking distance of many places.

Gordon Einck, General Manager at SureStay Hotel By Best Western Spicer, responded to this review
Wow!. Its great to get a review like this. We greatly appreciate it!

My room co-worker Had an amazing stay the hospitality here is great we're from Texas everyone is so nice and the view is beautiful the rooms are very comfortable the poolside rooms is what we had downstairs and it was great we were supposed to be upstairs and they seen we had a lot of luggage so they found us a room downstairs so we wouldn't have to go upstairs the owners there are absolutely amazing and sweet if you need a room this is where to go most definitely there's an American legion hall behind us so if you need a drink you can go there and there's a nice restaurant and bar across the street that has some of the best nachos I've ever eaten except for Texas Texas has the best nachos ever lol but I definitely give this place a five star just because their kindness here and the way they treat you Thank you so much Sure Stay for having us we greatly appreciate it and we greatly appreciate the way you treated us From the employees of BFC co. We are grateful Sincerely Leona Melder and Dena Bowman VFC employees This is a picture of me and the owner he is a great man a good owner of the company take a vantage of this place if you can

Gordon Einck, General Manager at SureStay Hotel By Best Western Spicer, responded to this review
Thank you so much Leona! It was a pleasure meeting you and we hope to see you again in the future

Awesome friendly staff! When we did have an issue with our room they immediately switched rooms for us! Rooms were very clean! Great location with in walking distance to lake, restaurants, shopping and more!

The bed was very comfortable. Layout in room was ok, but bathroom sink was totally in the wrong place. Receptionist were very friendly. Chair in corner by tv could have used a foot rest. Nice and quiet

Wonderful location. Public boat launch, beach, restaurants are all within short walking distance. Staff was SO nice and very helpful! Beds were SO comfortable, rooms were clean and bright. I would have given 5 stars but the continental breakfast was really small and basic. However I was so pleased that this hotel has continued the tradition of bakery items from new London bakery.

Didn't stay here//just checking out several in the area but just wanted to upvote the professional & courteous vibe from the staff. The office, lobby and grounds were very bright & tidy. Looked like abundant parking & really love how close it is to Green Lake. Definitely staying on my list for future stays….

Gordon Einck, General Manager at SureStay Hotel By Best Western Spicer, responded to this review
Wow! Thank you for the kind words. Our incredible staff has been working hard to upgrade the appearance and quality of the hotel. We hope to see you here very soon.