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Baylis House Hotel, Sure Hotel Collection by Best Western, Slough

3.5/5  - basé sur 223 notations.
Stoke Poges Lane, SL1 3PB, Slough, Great Britain - Voir l'itinéraire
Baylis House Hotel, Sure Hotel Collection by Best Western - Façade Baylis House Hotel, Sure Hotel Collection by Best Western est idéalement situé dans le centre de Slough. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Installé sur un superbe domaine d’un hectare à Slough, le Baylis House Hotel, Sure Hotel Collection by Best Western est un magnifique bâtiment classé « Grade I », qui offre une ambiance royale. Vous serez stupéfié par la longue allée qui conduit à l’hôtel. Ce bel hôtel 4 étoiles, qui a su conserver une grande partie de son charme original, allie à la perfection éléments d’époque et style contemporain. Nos 40 chambres au design personnalisé sont équipées d’une salle de bains attenante, d’une télévision LED, de la climatisation et d’une théière/cafetière. Que vous soyez ici pour une réception, un événement professionnel ou un voyage touristique, notre personnel amical fera tout son possible pour rendre votre séjour agréable. Grâce au grand parking sur place, vous n’aurez aucun mal à vous garer. Nous sommes à seulement 35 minutes en train du centre de Londres et à 11 kilomètres de l'aéroport de Heathrow. De nombreuses grandes attractions familiales se trouvent également à proximité, comme le château de Windsor, Legoland et le parc à thème Thorpe.

Sure Hotel Collection

Baylis House Hotel

Itinéraire vers cette adresse

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Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Bar-salon
    Bar-salon
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Coffre-fort
    Coffre-fort
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Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 226 voyageurs
Note attribuée
Excellent
85
Très bon
40
Moyen
24
Médiocre
18
Horrible
59
CONSULTEZ LES AVIS POUR
En couple En couple
54
En famille En famille
68
Escapade entre amis Escapade entre amis
14
Professionnel Professionnel
66
Voyage solo Voyage solo
11
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"A social evening and meal."

5
06/10/2018

A group of us friends met up on 29/09/208 in the grand, almost palatial settings of the Baylis House Hotel. The lead staff, Paul and his colleagues were very attentive to everyone's need. They were very friendly and still maintained the professionalism that is an essential ingredient for a memorable experience. The cuisine was authentically Indian and exquisite. Thank you Paul and team.

"Nice place, poor staff "

3
04/10/2018

On arrival the hotel looked fantastic, a country retreat in the middle of Slough. It went downhill from there. Check in was painfully slow and for the first time at a UK hotel I was asked to provide photographic ID despite being a Platinum Best Western awards member. I did not have any photographic ID and it seemed that this was going to prevent me from checking in, but I stood my ground and was finally checked in. The room was basic but OK although the bathroom fan was particularly noisy and the TV remote didn't work. Breakfast was basic. Check out was very slow as the receptionist attempted to resolve a problem that she clearly didn't understand on the phone, and then was incredibly rude to whoever was on the other end by putting them on hold whilst she checked me out and resolved another staff members problem. I understand that this hotel is new to the Best Western group and it appears that they have a bit to learn

""Rooms" for Improvement"

3
30/09/2018

As a fairly seasoned traveller (not tourist), I believe I have a fairly good grasp of what to expect from a hotel. On arrival was asked for I.D. - first time ever for me in the UK, their 'licence' from Slough Borough Council clearly states this on the certificate displayed in reception. Though I have no idea why the council would stipulate this condition, puzzled about that. I wasn't impressed with being asked for a £50 room deposit either. The kettle did not fit under the tap so had to resort to filling it from the small (and only) tumbler supplied in our double room. There were no bedside lamps in this room, which is a disappointment for someone who enjoys a pre-sleep read. There was an executive style desk chair whose castors found it difficult to navigate over the very lush deep pile carpet! And no power points above the desk. The view from the window was a wooden fence. Note, all bedrooms are to the rear of this annexe building, so don't expect any mind blowing vistas. The mattress protector was too small for the bed, the linen was clean but inadequate, no mat for the bathroom floor, the included toiletries were also inadequate for double occupancy. Seems that there are no set standards with housekeeping. This also applies to the whole of the property, up turned plant tubs, generally the external areas are not treated with any TLC. Such a shame for a Grade 1 listed property. Bar prices are not displayed, or if they were I wasn't able to locate them. So a glass of wine and a pint of lager cost £12.50 - I don't pay that for views from my local bar overlooking the Isle of Wight! Whilst I appreciate (from reading previous reviews and responses) this is a work in progress project, it needs to be better managed. Overall, the hotel lacked consistancy, continuity of service and structure. Such a shame - a uniform and name badges would go a long way to enable one to differentiate between guest and staff, one member of the team was wearing a jumper and jeans and it was only the fact that she was obviously serving other guests that I knew she was indeed a member of staff! Baylis House is now a member of the Best Western Chain which is one of my preferred chains, need to pull your socks up guys! I like to finish on a positive - the bed was very comfortable, the room was clean, the staff were accommodating and the samosas (which turned out to be pakoras) were delicious.

"Well This Is Interesting......."

3
26/09/2018

A sprawling old country house estate in the heart of Slough a little bit out of the the hustle and bustle of the main roads. It seems to be aiming for the wedding market and good luck to them in achieving that. A mish mash of buildings all in various stages of renovation and, oh dear, dilapidation. On the latter I have to step over a kitchen washing up bowl catching drips from the ceiling in the corridor outside my room. The room is small for £85.00 a night but I knew that before I handed over the money to Booking.Com so - no real complaints on that score. Why I have to hand over photo ID when checking in is something of a mystery. Hey - i'm all for an adventure and broad minded when it comes down to a one night stop over. I've stayed in worse Travelodges, i've stayed in better. What I would say is that this place needs a good deal of money pumping into it to bring it up to scratch. And I hope they achieve it. Nice, friendly staff it has to be said.

"Birthday Party Event"

5
17/09/2018

Had my 40th birthday party at Baylis House and was looked after brilliantly by all staff from beginning to the end, Deepa helped plan the event and was so supportive and made sure all details were covered really well On the day Shazad called to advise that the venue is ready and not to worry about anything. The staff at the event were very professional and ensured my guests were looked after, the event manger for the evening was Sandeep who made sure everything was running smoothly and on time, the bar man Sunny ensured there were no long queues at the bar and again was friendly and professional to my guests. Would definitely recommend Baylis House to anyone

"Visit to explore the venue and consider for wedding hire"

5
16/09/2018

In order to explore the venue and consider hiring, we had excellent welcoming experience. We made two trips to Baylis House. First we met sales team (Ms. Deepa), who was friendly, helpful, culturally cognisant, respectful and knowledgeable. She explained all the packages, provided with written information and assured that she can be contacted to answer any further queries. When we visited second time, we met the manager (Mr. Shahzad), who was also friendly, confident, understanding and very knowledgeable about his business. He was hospitable that he offered us food tasting, which was served by another friendly and efficient person (Mr. Paul). Overall we had an excellent experience.

"Daughter's birthday"

5
08/09/2018

We had our daughter's 5th birthday celebration at Baylis house and it was very well organised right from welcome drinks to food and decoration was exceptional. Many thanks to Shahzad, Nikhil, Sandy and Robin as well as other staff there who went out of the way to make this occasion a memorable one. Will definitely this venue for all party occasions.

"We love Paul!"

5
07/09/2018

Stayed here 5th-7th September, and it has been amazing value for money! The room was clean and comfortable and very modern. We both slept well staff friendly and happy to help if they could. Paul is a credit to your team of staff he served us both days and never failed to make us laugh. We ate in the restaurant on our final night and it was lovely and they even made us dishes that were not on the menu Thankyou! We will return on our next visit to London and will recommend to people traveling Thankyou for an enjoyable and affordable stay!