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SureStay Hotel by Best Western San Antonio Northeast,  San Antonio

3.0/5  - basé sur 194 notations.
3821 N Panam Expressway, 78219-2202, San Antonio, United States - Voir la carte
+1 210 224 5114

Votre destination

Vos dates

Votre chambre

> Chambre 1

1 adulte


Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
Note des voyageurs TripAdvisor
Sur la base de 194 avis de voyageur
Voir d'autres commentaires >>
Galerie photo :
Vos aventures dans San Antonio commencent dès votre arrivée dans notre SureStay Hotel by Best Western San Antonio Northeast, près de Fort Sam Houston. Notre situation, juste à la sortie de l'I-35, vous permet d'accéder facilement au centre-ville et à ses magasins, restaurants et attractions, dont le centre AT&T, le Riverwalk, et le fort Alamo. Bénéficiez d'un accueil chaleureux et d'excellents tarifs dans notre hôtel proche du centre-ville de San Antonio ! Notre hôtel, situé à la sortie de l'I-35, près du Riverwalk, du centre-ville et de l'aéroport de San Antonio, vous offre un service exceptionnel. Restez connecté lors de votre séjour dans le SureStay Hotel by Best Western San Antonio Northeast, grâce à notre accès Wi-Fi haut débit gratuit et notre centre d'affaires sur place. Accordez-vous un moment de détente dans notre piscine extérieure et profitez d'un vrai repas le matin, grâce à notre petit déjeuner chaud, complet et gratuit, servi tous les jours. En séjournant dans notre hôtel à l'occasion de vacances en famille ou d'un voyage d'affaires, vous vous sentirez comme chez vous.

Voir les tarifs et les disponibilités

Arrivée le
Départ le
Chambre 1

Avis de nos clients

trip advisor img
Basé sur l'avis de 194 voyageurs
Très bon
En couple En couple 22
En famille En famille 92
Escapade entre amis Escapade entre amis 16
Professionnel Professionnel 36
Voyage solo Voyage solo 22
Rapport qualité / prix
SureStay Hotel by Best Western San Antonio Northeast,San Antonio
  • 5
    « Great Stay at SureStay »

    Excellent customer service by all the front desk staff. I would recommend this property for anyone to stay at who is visiting the San Antonio area it is very close to downtown and to plenty other attractions

    « Pleasant surprise »

    This hotel has apparently recently been remodeled, but I was pleasantly surprised! For the price, the property is very clean inside and out. The staff was friendly and my room was comfortable. I'd definitely stay again.

    « HORRIBLE!!!!!!!!! »

    This place is horrible and so dirty! We had a family emergency and my brother in law was in the hospital next door. They over charged me and also charged me 250 dollars for a smoking fee. We did not smoke in these rooms. We were there from 4am to 8am just to shower and get 2 hours of sleep. These people are horrible and they knew our situation. I wish someone would close them down. Never ever stay here! I tried to contact someone about the over charge and the smoking charge no one ever returned my phone call. I had to dispute the charges with with my credit card company.

    « Home Away from Home »

    Awesome little hotel. The rooms are always clean, the service is excellent and the prices to stay are pretty cheap. I'm a frequent flyer here since it's only about 10-15 from Ft Sam Houston. It's my home away from home when I don't feel like staying on base.

    « microtelsanantonio, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review »
    Dear Corina T, We can't thank you enough for your five star rating of our hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. It is great to hear that you enjoyed the breakfast as well; and we are looking forward to your next visit to the area!

    « Disgusting »

    If I could give this hotel less than one I would. The room was disgusting and we ended up buying an air mattress to use in the room. The room smelt just as bad as it looked. The bathroom was just as bad and had blood stains on the shower curtain.

    « microtelsanantonio, Guest Relations Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review »
    Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies to ensure that each guest has a pleasant and comfortable experience in the future.

    « Take a fan and linens for sofabed, no computer »

    This is the first hotel I have been where you are charged to have a pillow and sheet for the sofa bed. The air conditioner is on second room and will not reach the first room where the sofa bed is. One room will be cold and the other warm. Everything else is ok but there is no elevator so request a downstairs room ahead of time if you have knee problems.

    « patkir1, General Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review »
    Hello Maria, Our policy is set to be fair for all guests that stay with us; that being said we are sorry to hear that your stay with us wasn't excellent. We appreciate the feedback and will bring it up during our next meeting to possibly change this aspect of policy for future guests. We always want what's best for all of our guests and will do everything we can to achieve that. We hope that you choose to stay with us the next time you are in town. All the best.

    « Good if you only need a place to sleep »

    The rooms are spaces and clean. Most personal is nice and friendly. We had issues with breakfast, nothing gets refilled so if you not there right at 6:30 you might not getting anything.....

    « patkir1, General Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review »
    Thank you for choosing to stay with us and taking the time to write this review. We are glad to hear that you found our rooms to have a lot of space as well as clean and our staff to be nice and friendly. We appreciate the feedback on breakfast and will take this into consideration for the future. We hope to see you back soon! All the best.

    « Pretty dang good »

    The appearance was about par for a 2-3 star motel, but the size of the room, the value, and the kindness of the staff made the stay very pleasant. I would recommend this motel to anyone looking for a comfortable place with a good value.

    « patkir1, General Manager at SureStay Hotel by Best Western San Antonio Northeast, responded to this review »
    Hello Bryan! We are glad that you were pleasantly surprised by the size of the room, the value, and the kindness of the staff! We appreciate the recommendation and hope that we see you back soon!


Venir à l'hôtel ...

Toutes les directions

Depuis Houston. Prenez l'I-10 West jusqu'à la sortie 410 North, puis prenez immédiatement l'I-35 South jusqu'à la sortie 31 sur Binz Engleman Road. Au premier et au deuxième feu, continuez tout droit. Au troisième feu à gauche. Au quatrième feu, tournez à nouveaugauche et restez sur la route d'accès sur 800 mètres. Le SureStay Hotel by Best Western San Antonio Northeast se trouve sur la droite.

Depuis : le centre-ville. Prenez l'I-35 North jusqu'à la sortie 161 sur Binz Engleman Road. Restez sur la route d'accès jusqu'à ce qu'elle devienne sans issue. Au premier feu, tournez à gauche, puis à nouveau à gauche au deuxième feu. Au troisième feu, tournez encore à gauche. Le SureStay Hotel by B...

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