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SureStay Hotel by Best Western Salina, Salina

1846 N 9th Street, 67401-8616, Salina, United States - Voir sur une carte
SureStay Hotel by Best Western Salina - Façade SureStay Hotel by Best Western Salina est idéalement situé dans le centre de Salina. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Vous souhaitez passer un fantastique séjour avec d'excellents équipements, près des attractions ? Ne cherchez pas plus loin. Profitez d'une ou deux nuits confortables au SureStay Hotel by Best Western Salina. Grâce aux prestations comme l’accès Internet sans fil gratuit, une télévision grand écran, un four à micro-ondes, un mini-réfrigérateur, une blanchisserie réservée aux clients de l'hôtel et un petit déjeuner chaud, complet et gratuit, vous êtes sûr de vous sentir comme à la maison. Vous avez le temps de faire quelques brasses ? N'hésitez pas à vous laisser flotter dans notre magnifique piscine intérieure. Notre merveilleuse équipe vous aidera à travailler grâce à nos services d’impression, de fax, de numérisation et bien plus encore. Et si vous avez une petite faim, nous avons ce qu'il vous faut. Du restaurant de l'hôtel, le Mattie’s Grill and Chill, aux nombreux autres établissements locaux, il ne sera pas difficile pour vous et votre famille de savourer un délicieux repas. Prenez le temps d’explorer la ville historique et les nouveaux quartiers de Salina. Que vous cherchiez un lieu pour vous amuser en famille ou que vous souhaitiez profiter des animations nocturnes, vous n'aurez pas besoin d'aller bien loin en séjournant au SureStay Hotel by Best Western Salina.


Hotel by Best Western Salina

Itinéraire vers cette adresse



Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
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Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 77 voyageurs
Note attribuée
Très bon
En couple En couple
En famille En famille
Escapade entre amis Escapade entre amis
Professionnel Professionnel
Voyage solo Voyage solo
Rapport qualité / prix

"Most Wonderful Experience"

User 18/10/2019

I absolutely loved this place and am so glad i visited. The room wasnt the best but it was fine for the price, and the staff made it an over the top experience Misty checked us in and she was so helpful with letting us know what was available around salina to do She may have been one of the most friendliest and most pleasant girl ive ever came across in all my years of traveling!!!

"Motel of horrors"

User 09/10/2019

Rooms at this motel were dirty. Microwave broken. TV did not work, hot and cold water handles reversed; and room did not ventilate so window was full of moisture and had mold around it. Spiders in room and spider webs acroSS doorway. If we weren't so tired after driving 11 hours would have slept in the car. DON'T STAY HERE

SureStay S, Guest Relations Manager at SureStay Hotel by Best Western Salina, responded to this review
Dear Ted and Diane, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 7858270356. Sincerely, Cynthia Schaan 54111 Property Guest Services Agent SureStay Hotel by Best Western Salina

"Very bad"

ED-THERESA S, Steinbach, Canada 04/10/2019

Do not stay here under any circumstances. Very unclean, unkept motel. Pictures and the real situation are two different things.very stinky rooms no internet terrible breakfast noisy area and just one of the worst places we have ever stayed.


Dennis P, Chula Vista, CA, United States 28/09/2019

This is Best Western is a old Econ-o-Lodge that is supported by the Best Western name. Missed that if it was in the bios. It is obviously being refurbished and hopefully will be much nicer when finished. I'm not saying to pass it by because it is a great bargain price and adds to your BW Rewards. Also there is a good walk too family restaurant right there.

"Do not recommend,"

harpist77, Dallas, Texas 12/09/2019

The two positive things about this motel: the employees are courteous and friendly and our room was quiet. Other than those two positives, I have nothing good to say about this motel. We arrived after 9:00 and started to unload the car. The room appeared to be clean; however, I soon noticed that the toilet was backed up and it was a disgusting mess. We were offered another room, but my husband managed to clear it with a plunger, which the hotel staff could have done. The room was very dated and had an odd smell, apart from the toilet issue. There were a lot of flies in the room and parking lot. The phone was out of order. My skin itched so badly when I was between the sheets that we slept on top of the bedspread. There must have been mites or bedbugs in the mattress or bedding. There was mildew in the tile in the bathroom. The lampshades in our room had holes in them. I did not feel safe when we first arrived because there was a group of people in the parking lot drinking beer. The employee said that a lot of construction workers stay there and congregate in the evening. The pool is closed and should not be advertised in the motel description. Based on reviews, it has been closed for at least 4 months. The breakfast was very basic, and the coffee was not hot. It is wrong to advertise this motel under the Best Western name because it is far below the standard of their brand. I relied on the Best Western quality when i booked the reservation. The parking lot is dirty and the grass in the dog park is not well-tended. I agree with the person who said it should be torn down. It is a very sub-standard motel, creepy. We would not have stayed if we had arrived earlier in the evening. I do not recommend this motel and am going to write a letter to Best Western. When I checked in, a lady behind the front desk said that Best Western would not allow their name to be reflected prominently on the sign (The sign says “Surestay”) After staying there, I can understand why.

SureStay S, Guest Relations Manager at SureStay Hotel by Best Western Salina, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 7858270356. Sincerely, Marlene K. 54111 Property Guest Services Agent SureStay Hotel by Best Western Salina

"Smelly, filthy."

Diana K, Evans, United States 09/09/2019

Think this is the worst hotel I have ever stayed at. Best Western should not have this hotel in their franchise. If you want to stay in a filthy, ant infested hotel with foul mouthed management threatening employees at 6 a.m. in the parking lot...stay here. Can't not warn you enough not to do it!

"Not BestWestern grade"

User 12/08/2019

We stayed here on our Best Western points so thankfully not out any money but still lost our points. The beds seemed clean but we didn't sleep very well because there were so many bugs in the room. The toilet wouldn't flush and was leaking and just filthy inside. We didn't complain as it was the middle of the night and the last room available as there was a car show in town. But just wasn't what we are used to with Best Westerns.


User 18/07/2019

Rooms are very old and have a musty smell to them. Gnats and bugs in the room just grossed me out. Didn't sleep very well, because it felt like bugs crawling on my all night. Bed was extremely hard and there were stains on the bedding and bedskirt. Pictures did not portray what hotel actually looked like.

"Shame on Best Western"

Tourist39747260561, Santa Fe, New Mexico 27/06/2019

As a loyal Rewards member, I am very disappointed with the Best Western for allowing this property to be part of their brand. First room I was assigned had several concerns: the security bar was missing from the door, the desk light was missing a bulb, and the comforter had a cigarette burn (in a non-smoking room). I went to the front desk and was assigned another room. The second room had stained towels. And the internet connection was non-existent. The desk chair was very worn. The property grounds are dirty and unkempt. When staff was asked for "clean" towels to replace the stained ones, he brought me a stack of towels - no wash clothes. When I asked for wash clothes, he responded "I am not the cleaning person." When I tried to get assistance with the internet connection, staff were quick to point out that they were connected via the cell phones - somehow implying it was only my concern because no one else complained. I will be personally directing my complaints to the CEO of Best Western because I feel the integrity of the Best Western brand is at risk.

"Worst Best Western affiliated hotel ever! This place needs to be razed - avoid it!!"

User 13/06/2019

On a recent trip through central Kansas, I decided to give this SureStay Hotel a try. After all, it was a Best Western affiliated hotel, and I'm a regular BW customer. It was a very bad decision. The Positives about hotel: Mattress on bed appeared new, the bathroom sink was new, and room appeared to be clean overall. They had a breakfast service, but see later comments. The Negatives about hotel: Where do I start? The property is located near several truck stops, and there are not many nearby restuarants (just a few fast food places). When you drive up to hotel, it looks like the worst Motel 6 you've ever been to - there is a closed gas station on front of property, a closed restaurant adjacent, and old style 2 story balcony type construction. It appears there are long term residents on one end of the property (BBQ cooker was sitting in front of one room, muddy shoes outside of others, and several trashcans to catch leaking water from overhang were in the walkway). Checkin was fine, but no elevators of course so luggage has to be dragged up stairs. Room was terribly outdated, other than the bed and TV it appeared the rest of furniture came from a local garage sale. Cracks in ceiling, light switch plate was hanging on wall at 45 degrees (could see the wires), similar lack of detail in shower area with pipe out of wall and a big exposed hole. Bed was OK, and TV worked fine, room appeared cleaned but the carpet was old shag and you were afraid to walk on it. Breakfast had biscuits and gravy and a waffle maker, and that's pretty much it other than juice machine and cereal. Coffee had ONE carafe of regular coffee, which of course was empty. I literally sat there for 15 minutes before an attendant showed up to check on things, and refilled the one dispenser with coffee - not good breakfast service. I was happy to get the heck out of there, as quickly as possible. The only solution I see for this property is to totally raze it to the ground, and rebuild it - it looks over 50 years old, and isn't anywhere near a BW property expectation. It was cheap, but for $30 saved it wasn't worth it, not even close - avoid this property is my recommendation.

"Great Service"

User 05/06/2019

I love the prices and it's an amazing staff! The rooms are clean. Very good breakfast! Pool was very clean and inside which made it better for me and my family. Patio area is good and there's a very helpful older lady that made sure everything was good for me and my family couldn't ask for a better stay!

"My visit"

User 04/06/2019

I love the environment and the staff. The rooms are nice and clean. The breakfast is nice not a big variety but still nice. I enjoyed the pool because it was indoors. Also there upstairs patio was lovely.

"Never again"

User 01/05/2019

Paying 80.00 for one night stay is a bit ridiculous given the pool being closed down, laundry facilities OUT OF SERVICE BEING!!ies out of service being charged 202.00 over expecting refund being told 3-5 buisness days to be back pre paid debit card relying on funds as transitioning to new residence, april 19th may 1st im unable to pay for remaining balance for unknown reasons. loving the remodel staff is great choice customer service is literally the worst !!!!!!!!!

"Don't Let The Price Stop You from Saving"

TravelSanelyWithKids, Moorhead, Minnesota 26/04/2019

We were arriving late and leaving early, did not need anything more than a bed. Looked on Choice Hotels because we try and keep to our points program. Price was $51 so I looked at the reviews and most were very positive. We arrived at 11p and the desk clerk quickly got us checked in and a room key. The room was a 2 bed Queen and the room was huge, although the bathroom was barely big enough to get in and close the door. We were very happy with our stay and could easily stay several days here. My only complaint would be the small old fridge in the room. The rest was great. They did show a hot breakfast but we did not go to breakfast and the pool was closed for maintenance

"Great customer service!"

User 17/12/2018

I called all surrounding hotels and had plenty of rooms at each, different pet fees, pool options and Cindy at the Econo lodge was the only one who offered us a discount on 2 nights since we would arrive around 5am and weren't technically staying 2 nights. It was very kind of her to offer, I didn't ask any other hotel since I understand it doesn't change needing to hold the room and use the same staff no matter how long any other customer would stay. Megan opened up the breakfast area and gave us plenty of extra towels and blankets to keep house keeping from waking us up during our backwards sleeping schedule. The place was clean and Tyler helped us check out quickly and every one was friendly and went above and beyond to accommodate our trip. Thank you!

"A Great Stay For a Great Price"

Shooster365, New Port Richey, Florida 27/09/2018

Passing thru in the late hours of the night, I stopped here. The place is std., for this chain, but @ $51.00 total for the night...always. The breakfast was again std., for the chain, the only hot item was biscuits and gravy. Still, it is the middle of no where. I'd stay again. Pleasant staff.

"Overnight stay"

MALLEK2012, Colorado Springs, Colorado 22/07/2018

We stopped here for an overstay headed home from Georgia. The hotel is located off I-70 and near to several restaurants. The room had a king bed, clean and clean sheets, a nice vanity sink but the faucet was not securely bolted down. There was a trash bin located near the room door which attracted a lot of flies. We called to complain and it took them 30-40 minutes to remove the bin. Other furniture in the room was dated except for the TV, lamps and desk chair which was too big to fit under the desk. The lamps had plug-ins so you were able to recharge your electronics if needed. The hotel offered the basics for breakfast - continental. The hotel does have a pool and hot tub which are located in a different building across from the front desk area. This is a bit creepy at night, since there is very little lighting on the property. A little TLC is definitely need for this property. This is a decent place to rest your head after a long drive. Not 1st class but it will do.

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.

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