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Best Western Hotel John Jay Inn,  Sacramento

4.0/5  - basé sur 191 notations.
15 Massie Ct, 95823-4301, Sacramento, United States - Voir la carte
+1 916 689 4425 +1 916 689 8045

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> Chambre 1

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Parking gratuit
    Parking gratuit
  • Piscine extérieure
    Piscine extérieure
  • Spa
  • Blanchisserie sur place
    Blanchisserie sur place
  • Accès à Internet haut débit
    Accès à Internet haut débit
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Note des voyageurs TripAdvisor
Sur la base de 191 avis de voyageur
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Galerie photo :
Des chambres élégantes, un confort exceptionnel et une situation idéale font de cet hôtel de Sacramento le lieu idéal pour un voyage d'affaires ou des vacances reposantes. Avec une situation idéale en bordure de la South Sacramento Freeway, nos clients peuvent accéder facilement à de nombreuses entreprises et écoles de la région, comme le centre médical Kaiser Permanente South Sacramento Medical Center, l'hôpital méthodiste de Sacramento et Cosumnes River College. Si vous allez un peu plus loin, vous arriverez dans le magnifique centre-ville de Sacramento, au parc d'expositions Cal-Expo et au Capitole de l'État de Californie, une structure stupéfiante s'inspirant du célèbre capitole national de Washington D. C. Outre les voyageurs d'affaires, cet hôtel de Sacramento accueille les vacanciers qui pourront se détendre sur un bateau à aubes à proximité, essayer des vêtements dans un magasin charmant ou dîner dans l'un des excellents restaurants de la vieille ville proche de Sacramento. Les amoureux de la nature peuvent prendre la direction du sud jusqu'à Elk Grove pour une retraite tranquille, où ils trouveront les paysages stupéfiants de Laguna Creek Parkway, le refuge de Stone Lakes et la réserve de la rivière Cosumnes. Après une journée de travail ou de tourisme, il n'y a rien de plus reposant qu'une nuit paisible dans l'une des chambres agréablement aménagées du Best Western John Jay Inn. Chaque chambre dispose d'un accès gratuit à Internet haut débit, d'une télévision câblée/par satellite avec HBO® et vous bénéficierez d'un petit déjeuner continental gratuit pour bien commencer la journée. L'hôtel dispose également d'une piscine extérieure. Avez-vous besoin de détente et envie d'un séjour inoubliable à un prix abordable ? Réservez votre chambredès aujourd'hui et faites des économies au Best Western John Jay Inn !

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Arrivée le
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Chambre 1

Avis de nos clients

trip advisor img
Basé sur l'avis de 191 voyageurs
Très bon
En couple En couple 42
En famille En famille 57
Escapade entre amis Escapade entre amis 12
Professionnel Professionnel 49
Voyage solo Voyage solo 22
Rapport qualité / prix
Best Western John Jay Inn,Sacramento
  • 2
    « Very tired »

    I try to stay at Best Western's when I can because I usually find them fairly priced for the accommodations. This older hotel is in need of a complete renovation. The lobby and check in area was uninviting, the rooms and corridors very worn, and the "breakfast" one of the skimpiest. If I am in the area again, this will not be my choice of hotels.

    « Very comfortable Very quiet »

    This hotel was clean, The beds were comfortable. The room was quiet. This hotel was close to HI way 99 and easy to get too. One of the most interesting things about this hotel was it's free breakfast...There was a lot of variety but most of food was in TV tray type breakfasts in the refrigerator. I have never seen that before. Even the waffles where in the refrigerator. This was ok if you like that cuisine. If not there was fresh fruit and cereal. This was a great place to stay!

    « for vacation, pleasure, business »

    it is good play to staying for trip to business, or something else..very comfortable in and out...meeting with friend and group excellent , clean, quiet, good location to is good for holidays or pleasure when you need a place on your business,.

    « Business Trip »

    We stayed here on a business trip because it was close to the job site. It was a nice place to come back to for the evening. The hotel is close to the freeway and close to stores and restaurants. Just minutes from the Capital.

    « Baseball tournament »

    Arrived at the hotel, looked nice outside. Walked in to a warm hotel. Checked in and went to our room on the second floor, opened the door and let the heat out !You could feel the heat coming out before we went in. Immediately turned on the air, dropped luggage and went to the tournament. Came back later that night, with dinner. Finished half of it and went to put in mini fridge only to find left over food from the previous guests. Rooms were quite, no noisy neighbors which was good ! Over all, don't think we will stay again unless everything else is booked

    « I want their king sized bed »

    They had us on the top floor with two windows facing a lovely tree and one of the most comfortable king sized beds I've slept in. We've stayed here several times and I think this has been the best stay so far.

    « Comfortable Stay »

    Enjoyed our stay here and although it was not near to the places we wanted to visit in Sacramento it was comfortable and quiet. The lady (I think her name was Chris) at check in was very friendly and went out of her way in helping us with directions to places we wanted to go and see, restaurants and where to shop. Our room was quite comfortable, neat and clean.

    « Need training on Etiquette and Customer Service »

    I had left a cash deposit because the night before my credit cards had been stolen so i was told that they would have to check the room at time of check out before refunding me my deposit. totally understandable. What I should have done is have them take inventory before I occupied the room which they didn't. Manager had the audacity of making an accusation that a wash cloth was missing at time of check out in front of a full lobby. WHO DOES THAT!!! i had never felt so embarrassed and degraded.

    « Poor Service no HBO »

    Bad from beginning to end... Poor service at the check in. TV had pop ads on it all night. Never found the FREE HBO channel offered. Kids on the floor above running up & down the hallways until after 11 pm. Room smelled of mildew. Horrible breakfast choices and what was there was of poor quality.

    « There were ants in our room »

    They did not inform us when we checked in that they had issues with ants in the room. When we told them there were ants in our room they said that they knew there were ants in some of the rooms but they had not heard that our room had ants. They gave us $30.00 off the bill for the inconvenience because we have AAA and had already received a discount

  • 3
    « Not bad but not great. »

    We picked this hotel on the fly over the phone with BW on our way down from Oregon and accepted the terms like not being able to cancel once we reserved the room. Not a great place to stay since BW has other properties in town in better neighborhoods. The owners have renovated it and it did look nice though. The room wasn't air conditioned when we went in so it was hot, then there was the strong odor of air freshioner which we hate. Under the air freshenor was an odor of cigarettes which was odd since it's a non smoking hotel so I guess a guest lit one up. Very small breakfast area with only frozen packaged goods to microwave. The management claims they are only licensed to provide that type of food by the city so we don't blame them for that. When the 1 toaster and the 2 microwaves are going at the same time the circuit providing power trips so the one desk clerk has to go and reset it. I can imagine when it gets busy how many times it gets reset! We stay at BW because we like them and 8 times out of 10 it is a nice stay. I would maybe stay somewhere else next time I'm in Sacramento...

    « Great value, quiet, great staff »

    We were very happy with our stay, enjoyed the hot tub and the room. The internet was great even with 3 of us using it, no perceived lag. Note: They are only allowed to sell pre-packaged foods for breakfast, so no "make-your-own" waffles, only toaster ones. That said, they had a really nice array of options including several great protein options, including a non-GMO/organic breakfast burrito with meat. I'd definitely stay there again.

    « leisure »

    Need better communication with the staff . This is not the hotel I will stay again and would not recommend to a friend .I rather stay at Holiday Inn or Hampton Inn . The staff should be trained properly .

    « It checks all the boxes »

    We stayed on a recent business trip, and were very satisfied. The hotel is convenient to the freeway, yet quiet. The rooms are clean, staff friendly and accommodating, the breakfast adequate, and the price reasonable. It checks all the boxes.

    « Best Western or bust »

    Excellent hotel at an excellent cost. The staff was very amiable and willing to address any difficulties we found at the time of checking in. We needed to find a Wal Mart store in Sacramento, and the person at the front desk explained to us, even drawing a map to help us get there. The location of this hotel is very convenient, just off Hwy 99 in California.

    « Goint the extra mile »

    Don't know the employee's name that helped us at 3am on June 21,2016 but she went above and beyond the call of duty. We had an emergency and she called an ambulance for us when I thought my husband was having a stroke. She directed the paramedics to our room. It turns out my husband had a severe drop in blood sugar and the employee provided us with food and orange juice to help bring his blood sugar back up. She aided in saving his life. She was more than willing to do what she could to help and remained calm throughout the entire experience.

    « Clean and Friendly »

    Our stay was very pleasant. The staff at the John Jay Inn are very friendly and accommodating. The rooms are very clean and well maintained. We stayed 2 times at this hotel and found the same results.

    « Nice value, very clean »

    A pleasant surprise for a hotel in South Sacramento. The hotel appears to be pretty new. It is immaculately clean...The rooms, pool, and laundry area. Front desk staff was very nice and accommodating. The continental breakfast was pretty average for a 2-3 star hotel. They had little frozen breakfasts that we microwaved in our room. I'd definitely stay here again when I'm in town.

    « I didn't get any bugs. »

    We had two rooms reserved for a two day meeting. I should have known this would not go well when the hotel called at 2:45p on the day of my reservation they called to say the key card maker was broken and asked if we wanted to change our reservation to another hotel. Since it was short notice and we weren't familiar with the area, we needed to keep our reservations. We both needed to ask the front desk to let us into our rooms every time we left. However, the guy was really nice and apologetic, you'd think a chain that large would have resources for when this happened. I overheard them say it had been broken for two weeks, but it should be back from repairs "today" . There were mysterious spots on the floor in my room. The day we arrived there was a garbage can in the hallway collecting water falling from the ceiling. I wouldn't walk around the neighborhood alone. And other reviews address the breakfast. All in all,not the worst stay, but it left us with plenty of stories for when we get home.

    « Real good value »

    As usual for California, a nice welcome at reception. Rooms are clean, spacious and comfy. The hotel is situated a bit out of town as in more than a walk but for the price that is no cause for complaint.

  • 4
    « Loved Our Room »

    Everyone is so helpful and nice here! The room which we stayed in was great. Big and spacious and clean. The breakfast although not great was good. They had a lot of choices that were nice touches...Tabasco and Nutella packets...Oikos Greek Yogurt was awesome. We were able to relax and unwind which was wonderful after a day in the city. The bed was a bit hard and hurt my back a bit. We will stay here again.

    « Great hotel »

    Very clean, friendly staff, ample parking. Room was large and bed was comfortable. Breakfast was good, lots of food choices from yogurt, oatmeal, eggs and sausage, waffles, etc. Would stay again, close to freeways and shopping.

    « Beautiful Hotel »

    Our stay here was fantastic, The hotel is very clean, the staff is very professional and the amenities were great, I would recommend this Hotel to anyone who wants a clean peaceful, and enjoyable nights sleep.

    « 5 Star service & quality! »

    I will always look to stay at a Best Western when the need arises. I have Best Western to be most consistent with the quality of service one would expect from a leader in the hotel chain industry. I will continue to recommend Best Western whenever possible and am anxious for my next stay!

    « Car window got broken and I lost a lot of my important stuff. »

    This place is not a safe place. Also there is no security camera at parking lot. We stay one night here and next morning we found our car window broken and lot of my important stuff stolen. I talked the front desk since this happened at their property. They told me it is not their responsibility. We booked this hotel because the Best Western name. We used to stay this hotel when we travel. So I do not recommend to stay here.

    « Great Place »

    A convenient location . Great hotel. Great breakfast. Big, clean room and very comfortable bed. Fabulous pool and Jacuzzi. Excellent value. Will definitely stay again when I am in the Sacramento area.

    « I would stay here again »

    The staff was very kind and friendly. We didn't care so much for the breakfast. The "hot" breakfast was frozen meals that could be heated in the microwave. They were high quality food items, but processed and salty.

    « Good hotel for business »

    I stayed there for 4 nights. The room is good size & clean but the door must used the force to close completely. Most of breakfast items are frozen box unless if you just need basic breakfast. Only 1 complain: I booked 4 nights for $409.80, I did not pay attention on the paper I signed, I found out later when I got back home that they charged $509.80 on my cc. I called my cc to report this fraud.

    « Disappointing Breakfast »

    I liked the hotel, room & staff. The staff was very pleasant and helpful with everything. But I have to agree with the other reviews regarding breakfast. Do not go out of your way for it! Nescafe is not coffee! and why they do not have waffles, of anything fresh is beyond me? The hotel is a good value for the area, but if you like coffee, best to bring your own, and don't forget the little filters!

    « Don't come for the breakfast »

    Fortunately there is a Starbucks down the road if you want real coffee instead of Nescafe. Other than that the rooms are clean and comfortable, and the staff is pleasant. Not sure why this BW does not have waffles, all the others seem to?

  • 4
    « a Wonderful Experience! »

    This hotel is conveniently located by the freeway, has very clean, spacious rooms, A table and two chairs are in the room. The breakfast included an incredible number of choices which you pop in the microwave. There were: 2 kinds of yogurt, 3 cold cereal choices, 2 kinds of instant oatmeal, 3 kinds of prepackged burritos, egg/sausage/cheese entrees, bagels/cream cheese, sweet rolls, oranges and apples, coffee - regular and decaf, white bread for the toaster, jams and peanut butter, a dispenser with 2 kinds of juice/vitamin water/vanilla iced coffee, Staff is very helpful and friendly.

    « Mostly Met Expectations »

    We were passing through so the hotel was just fine. The breakfast was very disappointing. This is not the fault of the hotel as apparently they are required to have all food pre-packaged. One presumes this is for health reasons although the health of the environment also affects the health of people so this is a very short-sighted ruling.

    « Disappointing Breakfast »

    I have stayed in many Best Western Hotels, and have come to expect a full hot breakfast prepared in a real kitchen. Instead I found packaged breakfast bowls and muffin sandwiches in a refrigerator case that I had to microwave! I would have found a better meal at a drive-thru.

    « Training »

    Had to go to Sacramento for some training and i had to stay at this hotel for one night. Overall it was okay, not to clean, not to dirty, mediocre nothing soo bad. However Joseline M the young lady that helped me this morning was a breath of fresh air. Very nice person to talk to very curteous made the place seem comfortable, pleasant, and warm. Over all a decent place.

    « passing through »

    This hotel was excellent in every respect except one....The food offered for breakfast was all packaged! Usually if there is not a good selection at least one could make a waffle, not so here, only packaged waffles here, Sausage and eggs nope, aunt Jemima, even individually packaged bread! evidently a city ordinance, and out of the hotel's hands. we would not stay here again for this reason. As I said, everything else was excellent.

    « Pleasant Stay »

    The hotel property was very nice. Good sized rooms. The free breakfast was different in that they had refrigerated (or frozen?) breakfast choices you could microwave in addition to cereal and some pastries. The eating area was VERY SMALL. The best part of the hotel was the staff. They were very friendly and helpful!

    « Nice Hotel, Good Breakfast Selection »

    Although the toilet was slow flushing, the service was very good and the Manager helped me register for the recent BW promotion. The breakfast selection was one of the most diverse and best I have experienced from a BW and elsewhere.

    « Away From Home »

    You like friendly motel personnel, this is the place to stay! When I had a need they came to my room in less than 10 minutes with a smile and a willingness to help. Best Western John Jay Inn, Sacramento, CA is a great place to stay. The location was a bit hard to get to, bit worth it for the cost of the room. You're 25 minutes from SAC International Airport, even less to Sleep Train Arena and so many other things to see and do.

    « My Only Bad Experience at Best Western »

    Well......The check in was good and the staff friendly and pleasant. My wife and I arrived in the mid evening as I had a surgery appointment at 0530 in the morning. Our room was the worst we have ever stayed in in our travels. The phone did not work, no double check wake up call, the heater did not work, the carpet was dirty and the shower had NO pressure. The water literately fell out of the fixture. It was late and all I wanted to do was get to sleep so we did not ask for a room change (it was full anyway and we may have been put in a out of service room).

    « What's for breakfast?? »

    Stay here whenever we come up to Sacramento and find the service and room good as usual. Not having been here for the past 2 yrs the only change is the process food for breakfast. Almost all are wrapped and there's a small refrig for instant breakfast items. Next time if I can get my wife up early enough we would be dining out. Downgraded the rating primarily because they downgraded the food.

  • 4
    « Visitors in tub »

    Room 114 was spotless, quite comfortable, very quiet. Staff was nice. Unfortunately, when I went into the bathroom in the morning I found a few teeny sugar ants on the bath mat draped over the top edge. When I put on my glasses and look into the tub I found more. I turned on faucet so I could wash the ants down the drain and hundreds of ants poured out of the faucet with the water! The train was so slow that the ants were able to walk out of the water as it accumulated in the tub. Most of them ended up drowning but the tub drainage was still slow enough that I couldn't get them all washed down so I stood at the back of the tub using the handheld shower device to clean myself before leaving for the day. I ask the receptionist to come to my room and she was mildly surprised, not grossed out as I imagined she should be, and stated "thank you for telling" her. I cannot imagine that this is the first time that ants we're visiting this room via the faucet in the tub.

    « Friendly staff »

    My family booked a couple of rooms here and the front desk was really patient with us seeing how we have a huge group of 20. The rooms was really clean and comfortable. They were really accommendating and allow us to check in early. I will definitely books here again if I'm ever in town again. The only complaint I had was that there was a strong smell of odor. However I'm assuming it was from the cleaning. I did found a few ants in the bathroom when showering. Other than that everything was perfect.

    « Great experience!!! »

    My experience was great. The hotel staff was professional, welcoming and friendly and very helpful with question about the surrounding area and getting directions. I felt valued! My room was clean and comfortable. I would recommend this hotel! It's location off the freeway was very easy to access and easy to find. The next time I am in the area I will book this hotel again.

    « Nice stay in sacramento »

    Last minute stay in Sacramento traveling from Los Angeles to Lake Tahoe. The room was large and comfortable, and the accommodations were nice. Breakfast was pretty sparse, but the coffee was good. I would definitely stay again if I was in the area for an evening.

    « Good service »

    Excellent service at check in and check out. Wifi worked perfectly, Water pressure in shower could have been stronger. Breakfast offerings pretty plain. I was travelling straight up I-5 and the hotel was further off the highway than expected but still easy to find and get back on the road in the morning. I was looking for a comfy place to lay my head for the night and that's what I got.

    « SPOTLESS »

    This is the place to stay! We needed to be close to South Sac Kaiser Hospital and this fit the bill. Staff was very polite and helpful. Very quiet. Beds comfortable. We will definitely stay again. The only thing I would suggest is a larger breakfast selection. It was more of a continental breakfast. As we are not familiar with the city, having the options of eggs, potatoes, etc., would have been helpful.

    « Balcony Room, 1 Night »

    Just completed a one night stay while in Sacramento for business. It had began to rain so I called the front desk at 11am and asked if I could checkin early at 12. The woman at the front desk was very polite and helpful, letting me checkin early. I booked through and selected the balcony room which also had a separate room for the bed and additional TV. The room was very large and comfortable. Very limited continental breakfast but a Burger King and Jack In the Box are at the corner. All the staff I encountered were awesome.

    « A Pleasure »

    This motel was friendly, clean & quiet. Under new management all of the negative review issues have obviously been resolved. Everything in the room worked well the bathroom was spotless with plenty of towels. the room was serviced before we returned from our conference. Even though it was a Single King room there were two tables and three chairs to arrange for dining and work space or just comfortable sitting. The continental breakfast was well stocked with a generous variety of both food and beverage items. We are very pleased with this choice & will continue to look to Best Western as we drive coast to coast next month.

    « Excellent »

    I always stay at the hotel, when I'm in the Sacramento area. The staff is always pleasant and professional. It has a very comfortable feeling. It almost like coming home, not quite, but almost. I've been coming here for about 2 or 3 years, and it's always the same staff greeting and at checkout, which gives it a much "homier" feeling.

    « Very Pleasant Stay »

    Staff was extremely helpful and nice. Room was beautiful! Rate was very affordable! We'll be staying there again. Very quiet. Beds were really comfortable. Very close to Kaiser Permanente which is why we were there. Easy to find.

  • 3
    « Good Staff but lots of problems »

    My family and I recently stayed in this hotel before flying out of Sacramento the next day. The staff was very polite and helpful, but the hotel needed a lot of help. the spa was out of order, and we had to be moved to three different rooms for problems from the television didn't work to the power was out in our second room. We were finally moved to an upgrade studio for our troubles. It was nice and we did not experience any problems with it. The beds and rooms were clean and comfortable, but pretty outdated. It was very hot in Sacramento and the air conditioners worked well except in the room without power. Like I said the staff was courteous and prompt with their reassigning us to ultimately a room that worked. Not my first choice in the future based on my last stay.

    « Worth the Price »

    I have stayed in this hotel up to one month when I was on a temporary working assignment. I stay there when I travel there for meetings and conferences. It is a little out of the way but it sure is worth the money. They rooms are clean, in great repair and I love the decor. I don't think you'll be disappointed if you choose this great inn.

    « Excellent Night in a Hot Town »

    Nice king room with microwave and refrigerator. Bed was a little hard but we slept very well. Breakfast burritos to microwave, juice, muffins, waffles, juice and Nestea coffee - satisfactory for a quick getaway but not memorable. But hey! The price was super reasonable and when you're popping in for a quick night while traveling on, it definitely filled the bill. I hope no manager is disappointed with this review because this motel is better than average and we thoroughly enjoyed a peaceful night's rest in a quiet room - something I can't always say for a motel experience. Thank you BW!

    « Great Value Hotel »

    Coming in from the airport at 11 pm, we needed a place to stay that's close to the freeway. We chose this hotel by reputation because on one hand Best Western is generally mid-class hotel and on the other there's a free breakfast. As we parked, the exterior is surprisingly charming just as it is on the interior. Based on the previous reviews and pictures, it seems like they've done quite a bit of improvements. The hallways, front desk and room were all clean and upgraded. We were informed that this hotel is 100% pet-friendly and smoke-free. We're not smokers nor did we have a pet so it didn't matter to us. Though we of stayed to spend the night, we had a great impression of this hotel. The service, amenities and rooms were all up to par. It was very close to the freeway and restaurants making it perfect for road travelers.


Venir à l'hôtel ...

Toutes les directions

Depuis : la Highway 99 South. Prenez Mack Road East jusqu'à Stockton Boulevard puis à gauche sur Massie Court jusqu'au Best Western John Jay Inn.

Depuis : la Highway 99 North. Prenez Stockton Boulevard North jusqu'à Massie Court puis continuez jusqu'au Best Western John Jay Inn.