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Best Western Plus Hotel Executive Inn,  Rowland Heights

4.0/5  - basé sur 178 notations.
18880 Gale Avenue, 91748-1337, Rowland Heights, United States - Voir la carte
+1 626 810 1818 +1 626 810 3222

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Piscine extérieure
    Piscine extérieure
Note des voyageurs TripAdvisor
Sur la base de 178 avis de voyageur
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Bienvenue dans cet hôtel Best Western Plus Executive Inn primé par TripAdvisor, situé à Rowland Heights, à proximité Los Angeles et des attractions du comté d'Orange telles que Disneyland et Universal Studios. Wi-Fi GRATUIT, petit déjeuner américain et asiatique GRATUIT, parking GRATUIT et tarif réduit pour la navette à destination de l'aéroport de Los Angeles font de cet hôtel un lieu de séjour abordable et bien situé pour votre visite dans le Sud de la Californie. Les centres commerciaux The Mandarin et 99-Ranch Market sont proches et proposent plus de 20 restaurants internationaux, des magasins, une banque, une épicerie et un comptoir de réservation d'excursions. Les voyageurs d'affaires apprécieront les nombreux services d'affaires dont un centre d'affaires 24 heures sur 24, l'accès à Internet T-1 gratuit et une navette gratuite vers les centres d'affaires de Walnut, Diamond Bar, Pomona et City of Industry. Accès facile à l'autoroute. Vous êtes à une demi-heure seulement de Disneyland®, du centre-ville de Los Angeles et des plages. Navette GRATUITE tous les jours vers la galerie commerciale Citadel Outlet. À proximité de l'université polytechnique de l'État de Californie à Pomona et du Mount San Antonio College, mais aussi de la parade annuelle du Rose Bowl et des centres de congrès de Los Angeles et Anaheim. Réservez dès maintenant votre chambre au Best Western Plus Executive Inn. Personnel multilingue (mandarin, cantonais, tagalog et espagnol). Nous accueillons les clients du monde entier !

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Avis de nos clients

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Basé sur l'avis de 178 voyageurs
Certificate of Excellence
Très bon
En couple En couple 36
En famille En famille 61
Escapade entre amis Escapade entre amis 12
Professionnel Professionnel 49
Voyage solo Voyage solo 14
Rapport qualité / prix
Best Western Plus Executive Inn,Rowland Heights
  • 5
    « Business trip to Rowland Heights »

    I have stayed in executive inn on several occasions and every time has been Superior. The service is exceptional and the quality of my stay is always tremendous. The customer service is second to none and the top person to my mind is Stanley who is exceptional.

    « Last minute search.. »

    BWP was able to accommodate my stay within my price range, the room was very suitable, and I felt safe and comfortable. There is many shops and restaurants around. the wi-fi worked with good strength.

    « Bachelor Party »

    The room was very luxury especially when the 2 Kaitlyn's brought the light show.I had the best Bachelor party with the most beautiful dancers in this area.Thank you Best Western for letting me get the autograph before they became famous.Thank you ladies!-Anthony

    « Stanley and Jackson Rocked The Best Customer Service and the Hotel Rocks »

    From the moment we walked in the lobby , Stanley represented what excellent customer service is and suppose to be. The room was the best room I have ever seen. They put to shame hotels I have stayed at or worked for. Look to this hotel before you think Hampton or Embassy Suites etc.. For your stay. There were two robes waiting for us with slippers, eye covers with ear plugs, Milano cookies, gummy fruits, and two water bottles. WoW!! A flashlight attached to the table leg for in case of an emergency. Now, sure I was a bit puzzle by the toilet ehem.. bide. Yes, I did call Stanley to figure to work the I never used one before, so I totally was trying focused on the electronic pad I did not see the oh well. Housekeeping super sweet lady. There is a fridge in the room, bed is comfortable. The only thing that was a bit unpleasant was the odor when you first walk in, but simply sprayed a body mist throughout the room and it was gone.

    « Great experience and great place to be. »

    It was great, very clean and it is near a lot of Asian restaurants, other types of places to eat, and lot of night life things to do. The breakfast was okay I wish they offered more Variety of American breakfast...I did try the Chinese breakfast it was different and good. Everything was accessible and the room were comfortable. The staff were really nice and welcoming. Overall, I would come back here again.

    « Family and business trip »

    Great Hotel... Very convenient to all kind of good restaurant, also near by highway.... Only 30 min away from Disney. Room was clean and service was the best. We sure will be back for ours next trip to LA.

    « Exceptional Stay & Greeting from Jane the Magnificant GM »

    So much more than I expected when driving down from Santa Barbara. The saff was wonderful and extremely friendly. The room was very clean and comfortable and there were more amenities than I expected. The bed was comfortable and the Wi-Fi worked great. Nice to be able to sit out in the Jacuzzi.

    « An Excellent Three-day Stay in LA »

    The room is fairly spacious and well appointed. It is clean with a small fridge. The motion-detection controlled lights in bathroom and wash basin are a nice touch. The breakfast is better than most of the standard Best Western variety. With many Asian restaurants and s supermarket within walking distance, it makes thing easy for the visitors. I will come back again while visit LA next time.

    « Worst breakfast experience »

    This hotel doesn't offer enough breakfast for the guests. Most of the food was gone by 8 am and the staffs don't care about refilling the breakfast trays to service the incoming guests. The room is cleaned and the housing keeping are excellent.

    « Highly recommended if you are in this area. »

    A very friendly and thoughtful hotel that try their best to make guest stay as enjoyable as possible. They even have Costco member card to loan for your shopping!! They have both Western and Asian breakfast to cater to different guest group which I have not seen it anywhere else. Well done. Keep up.

  • 5
    « Great hotel »

    Nice hotel, clean and friendly employees. The breakfast are really good, lot of choices. American and Chinese foods. To mention the employee of the breakfast room, Marlyn was accommodating and friendly. I recommend this hotel to travelers, business or pleasure. Keep up the good work.

    « Nice Hotel, Convenient location »

    Just got back from our Labor Day Trip. The hotel located right off freeway exit, and next to a plaza that has a lot different type of restaurants. Their staffs are friendly, the price is reasonable for such a holiday rate. It didn't get to 5 stars coz out of the 3 rooms we stayed, one of them had a lot of ants. It might because we stayed on the first floor. We were thinking about calling the front desk to change the room, but then since it was almost 10pm and everyone got really tired after that long day trip, we decided we all just kinda kills whatever we could see and then just rest. It could be improved, and we will visit again on our next LA trip.

    « Very nice experience »

    Everything was excellent, just the internet it's not very efficient.When you log in it takes awhile and after 10 minutes on so it logs you off, But as far as all the amenities is was great and I will recommend to my other families , friends and co-workers even.

    « Not for extended stay »

    Very noisy location. Room was small and dark. Internet access was terrible. Tour bus stops here, so breakfast area was packed. Quality Inn in Walnut is a better choice. Better yet is the Comfort Suites in La Puente.

    « Great stay »

    This is my fist time stayed at this hotel. We had a great experience. We really enjoyed the breakfast during our stay. They had both Asian and American style that we can choose. Also the front desk staff, Kelly, is really friendly and helpful during our stay. She suggested a lot of places for us to go. Will definitely go back again if we have a chance.

    « Comfortable Stay »

    Recommended by my friend, I stayed in this hotel for 6 nights for travelling with my 7-year-old son in Aug. It was really a very nice stay, the staffs' professional skills and friendly attitude impressed me.

    « Great Stay »

    One of the best BW Plus we have stayed at... Upgraded to a quiet king suite on 3rf floor away from freeway. Cookies and complimentary water was provided in our room. Excellent hot breakfast included with option of American or Asian menue. Great staff and comfortable rooms.

    « ???????: Flowery.Pau »

    I living Aug.1 / Aug.17 Room Number 107 & 131 in Rowland Heights,California! Because we extend business trip. But during the summer vacation no rooms can be replaced. in the time Flowery Pau Counter staff use professional and friendly service help us to solve this problem.Let this feeling stay prepared satisfied.


    I was very impressed on how clean my room was. It even made me think it was brand new room. I am very sceptic about staying in hotels. But this time I felt very comfortable. I really enjoyed my staying at this location.

    « NO Bed Bugs Here... »

    We had a block of rooms for our off site family reunion. In fact, this was our 2nd time here for the same reason. We walked into our room with a cousin who is a local exterminator. He was excited to instantaneously check for bed bugs. He lifted the matresses, he checked the walls--for a moment, I think he thought he was getting paid, because he was doing such a thorough job. Nonetheless. he found none! Hallelujah!! The room was extremely clean- they even give you free house shoes, that you don't have to steal. The breakfast wad good and the staff was great! Good job BW.

  • 2
    « Very friendly staff but the noise ... right next to Highway 60. »

    Our room is very clean and all the staff are very friendly and eager to help. But the noise from CA 60 is never ending ... the hotel offered ear plugs but not really working. By the way, the ear plugs were on the table before we checked in ... so they knew the problem.

    « I really enjoyed my stay »

    I really enjoyed my stay here. The rooms were very clean and the staff was friendly. There was free water, coffee and tea in the lobby and you could choose between continental and Asian breakfast. The only disadvantage is that the location isn't that great. When you want to visit LA you have to drive 2 hours, due to the traffic.

    « Enjoyable Experience »

    I recently stayed at the BW Plus Executive Inn, Rowland Heights. We were in town to attend a graduation party in Walnut, CA. The hotel is conveniently located next to many stores, restaurants, and freeway entrances. The hotel staff was very friendly from beginning until end. I definitely recommend this hotel for the value received.

    « Don't book !! Be Aware better else somewhere »

    Requested front desk for morning call at 5AM, The front desk show careless emotions and as I expected, never did a morning call for me and my family. Book 2 nights and they gave us the room next to the free way. Had the worse night of sleep due to noises. Don't waste your money.

    « Great if you love the "white noise" of traffic »

    Pros: Friendly staff, not extremely busy so service was quick. Cleanliness and comfort of the beds was your average hotel. The location is fine for what you're there for - note its basically in the middle of a Chinese community with mostly Chinese stores/restaurants (but not 100%). Cons: If you have trouble sleeping at night due to noise, then stay away from this hotel. Our room, which cost roughly $140/night, was approximately 100 feet from a busy, 4-lane highway. After surveying the hotel the next day, I noticed that all of the non-executive rooms are non-enclosed and the majority are facing the traffic on this highway. The noise was very distracting for me and my wife. Also, if you don't enjoy processed food and cheap, syrupy juice, stay away from this hotel again. I am not expecting a luxury breakfast when it's free, but I've also stayed in nearby hotels (Sheraton, Comfort Suites) for the same price and received real food for breakfast. Just my opinion - not worth the price, unless you get a great deal/discount. The reason my expectations were high is because this is a Best Western PLUS, but there's really nothing PLUS about it.

    « Room Service Excellent, however--- »

    Rooms extra clean and service excellent, however, this room was in need of several repairs. I was tired when I arrived because of traveling all day and found these situations stressful. They were taken care of eventually. The people staying in this room previously have never reported any problems, which I don't understand.

    « great value and clean »

    spent the night with my gf... the place is clean , good service, and slot of restaurants around. there's a lot of asian restaurants ... I recommend this place... the value and cleanliness is totally worth coming.

    « Horrible back pain caused by soft bed »

    I rarely have back pain, but one night at the Executive Inn changed that. My back was in agony by 3 a.m. Staff told me to try an extra pillow. The next day my back was completely thrown out. It's now been six days and I am still in considerable pain. The bed is far too soft. You stay at this hotel at your own risk.

    « Great Stay for Home Repairs »

    I once stayed here due to my house being fumigated for termites. The stay was for 2 nights. Lobby, and Rooms were great. Free breakfast also had great food. Plus, its next to a supermarket, and many restaurants for convenience.

    « Great Value »

    First time at this Hotel. Staff professional and friendly. Rooms are neat clean and quiet - even those close to the freeway like mine. Breakfast good value as it is included. Several excellent restaurants within walking distance. Excellent WiFi

  • 5
    « Good Family Time »

    I like the location where it is easy to access to restaurant and supermarket. The service is excellent very polite and helpful employees. The room is very comfortable and very quiet for a good night sleep.

    « very clean hotel with hospitality »

    clean is the most important and the hotel did it very well, the location is ok, just near the freeway, you can sign up for shuttle bus to get you to the citadel outlets in the city for free, facilities are fine and nearby you can find a lot of chinese style restaurant

    « Great stay »

    The hotel looks like it has been recently remodeled. It was very nice inside and out. The staff was courteous and professional. Be sure to bring ear plugs as the hotel is in close proximity to the 60 freeway.

    « Pretty good »

    I always stay in this hotel when I have conference in Rowland heights. Location is convenient, close to ranch 99 market, all the Chinese Restaurants. But be sure that you get an interior room. Standard rooms and business rooms are NOISY!

    « Exact as expected »

    When we go to Los Angeles, we always stay here. The location in convenience, near the freeway and restaurants. The bed is comfortable like always. The breakfast has options of American and Chinese. We love to have Chinese breakfast.

    « Unethical Pricing Allocation »

    I'd like to begin by saying the bedroom amenities were reasonably comfortable and clean. However; that pleasure was completely overshadowed by the loud freeway I could hear from inside the room. Upon request the staff was willing to change the room to another part of the inn; but they requested an added charge. The new room was only slightly further away from the freeway and the train passed behind it. I declined the new room because I thought that it was unfair for the hotel to charge for something it should already provide: lodging fit for sleep. The cost for a change of room should be for better amenities or a view, not a quiet room.

    « Excellent »

    Although located next to the freeway never had an issue with noise during my stay. Staff was very friendly and our room was just excellent, housekeeping did a good job cleaning our room while we were away. Will be staying here more often

    « Good Accomodation and Location »

    The hotel has all the facilities and amenities required for a good stay. There's a gym, a pool, comfortable bed, good selection of TV channels, free wifi with reasonable speed. Road noise is not an issue to me during the stay. Maybe is because my room is facing the small road instead of the highway. Buffet breakfast is not bad. They have a choice of chinese or western breakfast. Location-wise, the hotel is close to restaurants and a supermarket. All within walking distance. The hotel has a free transportation service to nearby locations. Nice touch.

    « Always stay here over 10 years. grow with her. »

    We come from china. almost back to home when we stay in this hotel. You can speaking chinese if you want and enjoy chinese breakfast everyday. We felt facility hardwear update a lot after sometime. cleaning room. comfrotable beds. In Sat and Sunday. We met mam called Hellen in cafeteria, she guides us how to enjoy usa food in china way. That is so amazing. We will definitely come back again.

    « LoveLA weather »

    Hotel is very good with many Asian restaurants close by. There is also a big Chinese supermarket. Hotel has two restaurants for breakfast: one for Chinese style and one for western. This hotel is not for light sleeper because it is very close to free way and you will hear the noise all day round. Hotel is very far away from LAX but there are other small airports around it.

  • 4
    « Excellent Staff, very close to highway »

    Very clean, comfortable bed, remote control was sanitized, complimentary cookies. Only downside is highway noise -- if you have trouble sleeping with car and truck noise (muted, but still audible) then find another spot

    « Best hotel stay in a long time »

    This hotel has all the amenities (and more)! I can't say enough about the wonderful staff, the excellent room, and the great breakfast offered. Even though this hotel is off the freeway and on a busy street, it was quieter than my 9th story room on the Las Vegas strip. This hotel had more amenities in the room than the Radisson I stayed in last month. I will DEFINITELY stay there again!

    « Great »

    Me and my wife enjoyed our stay very much. Friendly and helpful staff with a smile. Spacious and clean room. Good location with a big mall near by which has shopping and a food court and also courtesy transport. Good breakfast.

    « Nice breakfast »

    Comfortable room with enough space for 4 person. No problem with bathroom. Basic amenities and Chinese and Western style breakfast included. There is free water and tea at the lounge too. The location of hotel is strategic because there are restaurants around the hotel.

    « Rowland Heights Gem »

    The property is very clean. The facility is near the 60 freeway and the railroad but it did not impair our sleep or enjoyment of the room. The TV has many channels available which kept our grandson busy while we adults were chatting and taking showers etc. We will stay here again when visiting family in southern California.

    « great service, great rooms »

    If you want to pay a little more 114+tax, go here. great location, great rooms, great service. the people at the front are very friendly and will assist you with all your needs. I've stayed there over five times now and never had a problem. FREE WIFI! I love it here! wish I can live here hahaha...

    « Best Stay at BW Ever »

    We can not find one negative to say about our stay at this Best Western. Would highly recommend it to anyone looking for a place to stay in that area! The staff is professional and helpful. The room is very comfortable. The breakfast offers a wide variety of choices.

    « Good location and management »

    The hotel is right off route 60 and there are lots restaurants near by. The management obviously did a great job, see a lot of improvement comparing to last stay couple years ago. The price is a bit higher for a three stars hotel though. Maybe it's because of the holidays

    « Horrendous Noise ALL Night »

    We had a team function in California in which 30+ team members stayed in this hotel. I am sure I speak for most of the adults. This hotel is located close to the freeway and close to a train track. It wasn't apparent to us that the train track was so close. I wondered why their were ear plugs on the bed night stands. It was because the nose at this hotel prevents a good night sleep. I travel a lot. Clocking 50,000 air miles a year and have stayed in Hampton Inn's, Hyatts, Marriotts, and many other hotels. Staying at this Hotel was the pits! Horrible. If I owned this hotel, I would sell it quick! One of the highest customer service amenity a hotel should off its customers is a good night sleep. There is no way anyone could sleep at this hotel. The train ran all night and day! Horrible. It took away the thought of the nice amenities on the hotel!! Free breakfast, free wifi, etc.... lotion dispensers, 10x mounted mirror, fridge and microwave in room, etc.....I deserve my money back or at least a free weekend stay in any best western hotel of my choice! It would never be at the one on Gale avenue in California!! Never!! Never!!

    « Pleasantly Surprised »

    My bathroom flooded and I had to move out of my house into a hotel for a few days. This hotel was recommended to me and I was reluctant to go there because the area is so congested. I was very surprised at how nice the facility was. The lobby is not that large but nicely decorated. My room was nicely furnished and very clean. The staff in the breakfast room was very nice but front desk personnel needs to brush up on being friendly. When I was checking in the clerk asked how she could help and right in the middle of me talking to her she walked off to answer a question from another guest. How rude!!! If I were not so tired I would have left. Other than that that it was a nice stay.

  • 4
    « nice stay »

    close to office and convenient, railroad besides but not big issue to me. many chinese tourists in, and counter is able to speak Chinese. restaurant and super market just besides, as well the gas station, but road is under construction which may cause dangerous

    « Excellent »

    This time, I bring my guess from Italy back to stay. As always, service is superb excellent. Mama Jane she is Awesome and the Best???????????????????? Will be back again soon for sure. Room is welcoming. With high recommendation to every one to stay.

    « Disorganized and dishonest front desk ruined the stay »

    My friend booked the room prepaid on expedia under his name so when I came to check in, I was denied. Front desk asked me to tell my friend to email to the address on a card on the desk to add my name. I took a picture of the card, texted my friend then he emailed. Front desk didn't get the email after 10 mins. I got copied so I showed to them but they somehow still wants the email in their inbox, which they never got. Then they said to email to [email protected].. not the email address on the card! it's almost 15 minutes now since I got there after a long hot day so I was angry. No apologies and the same snobby guy said he told me to email to [email protected].. from the beginning! LIAR! that address wasn't even on the name card. What on that card says, [email protected].. His name is Benjamin, and I took a picture of him wearing a yellow badge that says "did we earn your satisfaction give us a 10 on a review". 10? negative maybe.

    « Another great stay »

    This is the last night of a 3 night stay. very clean, up to date rooms. Centrally located. Can tell they pay attention to the details. Very friendly staff. It is close to the freeway, but I could not hear it. Wasn't an issue for me. Maybe because the air was on in the room. I would recommend this hotel to all my friends.


    EVERYTHING WAS AWESOME! We had 6 rooms for a couple of nights. The hotel and staff were amazing with our group, we will be back :)From the bed,pool,breakfast to the helpful front desk- We enjoyed our stay.

    « Great room accept for the Freeway 60 road noise »

    Regardless of the road noisy, this is a nice hotel with a friendly, and professional staff. If your not a sound sleeper you'll want to stay on the opposite side of the freeway. The hotel has been well maintained and recently remodeled.


    Whenever I am in LA, I do not consider other hotel because this hotel to me is the best! The room is clean, nice size tv, fridge, everything else I needed in a hotel. Definitely will be coming back to this hotel ! I recommend this hotel when you are in town. Either business or leisure, solo or family or couples, you should consider this hotel.


Venir à l'hôtel ...

Toutes les directions

Depuis : l'aéroport international de LA. Prenez la Freeway 105 East, la Freeway 605 North puis la Freeway 60 East et sortez sur Nogales Street. Prenez la sortie Nogales vers le nord puis tournez à gauche sur Gale Avenue jusqu'au Best Western Plus Executive Inn.

Depuis l'aéroport d'Ontario. Prenez la Freeway 60 West ou la Freeway 10 West, la Freeway 57 South puis la Freeway 60 West et sortez sur Nogales Street. Prenez la sortie Nogales vers le nord puis tournez à gauche sur Gale Avenue jusqu'au Best Western Plus Executive Inn.