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Best Western Plus Hotel Rockwall Inn & Suites,  Rockwall

4.5/5  - basé sur 271 notations.
996 E I-30, 75087-4823, Rockwall, United States - Voir la carte
+1 972 722 3265 +1 972 722 3285

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Piscine chauffée
    Piscine chauffée
  • Parking extérieur
    Parking extérieur
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 271 avis de voyageur
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Service impeccable et lieux d'attraction dans les environs immédiats : il n'est pas étonnant que notre hôtel de Rockwall ait reçu le Certificat d'Excellence de TripAdvisor® 5 ans de suite de 2012 à 2016. Vous serez sûr de trouver quelque chose à faire pour tout le monde, du shopping aux activités de loisir, en séjournant dans cet hôtel de Rockwall. Profitez de la proximité de nombreuses attractions de la région, comme le parcours de golf de Buffalo Creek et le port de Rockwall, ainsi que des diverses manifestations locales, comme le championnat de natation de Rockwall, le Rock on the Docks et le Toyota Triathlon. Avec les magasins, les salons et les restaurants tout proches, vous trouverez toujours quelque chose à faire en séjournant dans cet hôtel. Situé à moins de 11 kilomètres de Rowlett, Royse City et Mesquite, de nombreux clients profitent de leur séjour pour explorer la région environnante. L'hôtel est à seulement 29 kilomètres à l'est du centre-ville de Dallas, à 64 kilomètres à l'est du Cowboy Stadium et de Six Flags® et à 69 kilomètres de l'aéroport DFW. En voyage d'affaires ? Grâce à la proximité de L-3 Communications, du Centre de formation Walmart®, de Costco®, Rockwall Technology Park, Raytheon, Pricewaterhouse Coopers, CareFusion, IBM®, General Electric® et PepsiCo, situés à quelques minutes de l'hôtel, votre voyage sera productif De nombreux hôpitaux - incluant le Presbyterian Hospital et le Centre médical de Baylor - sont également proches de cet hôtel de Rockwall. Après une belle journée de tourisme ou de réunions d'affaires, regagnez cet hôtel agréablement aménagé et bénéficiez d'un moment de détendre dans la piscine intérieure et le bain bouillonnant ou profitez de votre grande chambre propre pour vous reposer. Chacune des chambres est équipée d'une télévision câblée ou par satellite avec HBO® et de l'accès à Internet sans fil haut débit gratuit. Pour optimiser votre séjour, profitez de l'accès à l'aire d'entraînement et au centre d'affaires, ouverts 24 heures sur 24, savourez chaque jour notre petit déjeuner complet et utilisez le parking gratuit. Vous cherchez un lieu pour accueillir un événement ou une réunion à Rockwall ? Nous vous proposons nos salles de réunions qui peuvent accueillir jusqu'à 30 personnes.

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Avis de nos clients

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Basé sur l'avis de 271 voyageurs
Certificate of Excellence
GreenLeader Bronze

Très bon
En couple En couple 37
En famille En famille 106
Escapade entre amis Escapade entre amis 13
Professionnel Professionnel 96
Voyage solo Voyage solo 13
Rapport qualité / prix
Best Western Plus Rockwall Inn & Suites,Rockwall
  • 5
    « Home away from home »

    Wonderful staff, good food and super beds. We stay here every time we visit our daughter in Rockwall. We call it our home away from home. Our grandkids like it too. They like to go swimming with us. Great family time

    « Great Place to stay »

    The rooms are nice and it is in a good location to get things you need nearby. My favorite part of the stay was Mrs. Paula who does breakfast in the morning she is AWESOME and brightens your morning!!!!!

    « Sweet prople »

    The room was nice and clean. Small parking lot, but the managers were very nice. Great place to crash for not a lot of money. The elevator is small and in a hidden area. Breakfast is pretty good as well.

    « Didn't smell clean »

    Although the motel looked clean, there were a lot of different odors in the elevator, hallways, and room. The spa was foamy and cloudy. Walls between rooms were thin. Breakfast was hohum. Although fairly new, this place is just average. Request a room away from the highway.

    « Fabulous little hotel , very comfortable and with amazing service »

    Checked in on Tuesday evening and the receptionist was very helpful and asking if i needed something I should just call ! The room was a surprise , was very spacious and very very comfortable ! The bed was a dream literally , I am very fussy about the beds but it worked out very well The bathroom , very clean and very bright which I loved and with a card saying if there is anything you forgot pls let us know and we will Organise it for you - amazing Woke up really early because of the tine difference and still I could work and relax as it was very quiet even with roads next to the hotel Breakfast was very good a combination of everything you need and also the service person Paola was the kindest and a very very friendly soul ! On the whole an unforgettable experience and will obviously visit back !!

    « Rockwall BW »

    I have stayed at this hotel several times for our annual carriage driving show and have never had a bad experience. The breakfast lady Paula if great and Cheri at front desk always take care of us. The location is easy to get to and I like coming back to the same place and familiar faces.

    « Clean rooms and friendly staff! »

    The staff was super friendly. My father in law uses a walker and did not understand the use of the tv. Cheri came over to his room and helped to understand the remote. Just wait to meet Paula in the breakfast room! The rooms were super clean and smelled so good. Lots of shopping and eating establishments around.

    « Great place to stay »

    This hotel was the best I have stayed in recently. The front desk staff was very friendly and helpful. They went above and beyond to make my stay enjoyable. The indoor pool and spa were excellent the water temperature was just right and the jets were strong but not overbearing. The maintenance staff were outside making sure that the outside appearance was as good as the inside appearance. I will be staying here every time I'm in the area.

    « Uncleaned room »

    Our room was not cleaned after our first night. We complained to the staff and were not offered any compensation or discout. We will not stay at another BW. The staff finally brought us some towels, but nothing else.

    « Staff is friendly and helpful. »

    We were in town for family reunion and most hotels were booked due to fair. I traveled with my mom and four kids. My favorite part was breakfast, because Paula was so kind and joyful. I had all four kids with me, mom was upstairs. Paula is the lady who makes the breakfast, She fixed my five year old a waffle while I handled the baby. The front desk staff was also kind and joyfully helping travelers. Thank you Best Western Plus Rockwall. I love hotel stays and this was a good one.

  • 4
    « Nice hotel right off I30 »

    I stayed here on a 2 night business trip. The room was very nice and comfotable. Got descent sleep. Room was plenty spacious. The breakfast was the norm like in most hotels. all around a good hotel to stay at.

    « not my first choice »

    Recently stayed here for an overnight business trip. Got in about 1am. Waited at the front desk for about 5-10 minutes before somebody came out to check me in. Was left wondering if I was going to be able to check in even though I'd already paid before I arrived. Rooms are clean enough but old. A/c works good but cuts on and off all night and it's loud. Bed is hard. No extra blankets or pillows in the room.

    « Good value. »

    Good location right off of I-30, located near every imaginable fast food chain. Several close by several good local restaurants. Many retail businesses close by. Hotel was nothing special but great staff at reception and Paula in the dining area is wonderful. Cleaning staff makes two visits to rooms, once to clean rooms and another to bring towels, should be one visit to do both tasks. Good value and location. Pool and hot tub were dirty and over chlorinated. Fitness room is below average.

    « Personal »

    Had an awesome night sleep. Can't wait to come back. I really enjoyed the pool and spa, but, there was a great deal of foam in hot tub. The beds where extremely comfortable, so comfortable I snored. So said my son.

    « Hotel staff treats you like family - really! »

    Although this is not the nicest hotel property in the area, it is clean, and has just the right amenities. What sets this hotel apart from any hotel anywhere (not just nearby) are the people who work at the property. Cherie, the manager, is outstanding and makes sure every guest's needs are met. Fernando, who works at the front desk, is wonderful and completely committed to making sure guests have a perfect experience at the hotel. Ms. Paula, the kitchen lady, is sweet, and a true joy to be around. She does everything so that you feel completely pampered and blessed after eating breakfast. She is awesome. The people make this property the rare treasure that it is. We do not even consider staying at any other hotels in Rockwall. We won't give up our Best Western family!

    « Maybe time to move on »

    Spent last 6 months staying on and off in this hotel and has almost always had intermittent internet service; keeps getting worse; I am here to work and can't stay on long enough to get work done; sent to tech service for hotel and spent 25 mins in the # 1 spot to get service and no one ever answered. I have lost tens of hours fighting this internet. I guess it is time to move on.

    « Outstanding Experience with a Special Staff »

    We had a great experience at this hotel in every sense of the word. It is convenient to everything, dining, shopping and recreation. I cannot say enough about the staff, they are an extraordinary crew who obviously care about the guests and love their jobs.

    « Great Customer Service - Clean Room »

    This was one of the most pleasant stays at a hotel I have had in a long time - the rooms were clean - the price was excellent - and most important the hotel management and staff were the best attendants I have come across in a long time - better than some 5 star hotels in the Dallas - Rockwell area that I have stayed on business trips. The complimentary hot breakfast was great including the lady in charged - she even walked around to each table ensuring everyone was ok - and she was very friendly! What a way to start our day! I hope all Best Western's were this way! They should and can be - just follow the example of this hotel. THANK YOU!!!!!

    « Good stay »

    We stayed in a 3rd floor king suite. It was a bit noisy on the balcony, but not the hotels fault. The room was very clean, and the staff was friendly. We arrived a bit early and they hurried to get our room done to accommodate us. This area has lots of restaurants and shops so therefore was a bit busy for us. Once again not a deal breaker. The only negative we had is the toilet. Needs a bit more flushing power or be updated. Overall we had a great stay and would definitely stay again if we are back in the area.

    « Service in the in-house breakfast area is great! »

    Comfortable, great value, clean room, and the in-house breakfast area is the best - clean, freshly prepared food items, great service. The front staff is very accommodating. Internet is a little slow, but is still usable.

  • 4
    « comfertable well apointed room »

    it was a comfortable hotel room. I slept well. Breakfast was good, and the lady overseeing it was very pleasant. The battery was dead on my remote but the front desk man had it changed it out in 5 min. or less. It was a small issue that was handled with the importance of a big issue.

    « Worked for us »

    For anyone having business or a visit in Rockwall, this location is pretty perfect. Site was clean, breakfast was as expected for this level of establishment, beds were comfy and staff was great. There is however, a big BUT. The air conditioning unit is incredibly loud and unless you want to roast by turning it off expect to hear it all night long going on and off. Wish that weren't so because other than that we would choose to stay there again.

    « Good value »

    All the basics and a clean, comfortable room. The location was not scenic (wedged next to a car dealership) but was handy to the interstate, and the desk staffer was excellent about giving directions. As usual with complimentary breakfasts, there were few healthy choices, but the staff member there was very attentive.

    « ok »

    room appeared clean but had a musty odor.! staff was excellent courteous,helpful. good food nearby.parking was a bit cramped.breakfast was good but the same old same old cant say enough about the staff

    « Excellent Stay!!!! »

    Nothing to complaint about this is Excellent hotel. I am happy my company chose this hotel for my 9-days stay was very satisfactory. Clean rooms and Great breakfast above all breakfast attendant was "simply Amazing" she treated us with smile and cleaned our tables every day, she must get raise! I will tell my executives and all other staff members to stay here always! Staff here treats you with great respect.

    « Great place to stay »

    We were here for a wedding...everything was great..staff extremely helpful. Location to wedding site great. Location to restaurants and downtown also great. Very clan Hotel and a good value. We had many of the Wedding guests also here with us so it was a great family experience.

    « Excellent experience »

    Best Western in Rockwall,TX is very clean and staff members make sure you are well taken care for and welcomed. Then indoor pool area is well taken care of and nice to unwind in at end of the day. Would recommend and stay here again.

    « Beautifully Appointed Rooms »

    Warm and welcoming service, large rooms with exceptionally comfortable bed. Very clean and staff very helpful. Fairly easy access off the interstate but if heading east, take the 'u turn option' when coming off the highway as the hotel is on the opposite side. (I found it a bit hard to find as the GPS locator had the hotel in the dead opposite direction.) Internet connection was intermittent, which was a bit annoying.


    try to check in with Kristi. so nice and friendly. stay away from josh, if you ask him something about the area he will tell you to use google. Fernando was nice but not as nice as Kristi. I don't know why shes working the graveyard, I think she should be working during the day with her customer service skills.

    « Nice hotel »

    Came to Rockwall for a family function and needed a place to stay for the weekend. The rooms were comfortable and the staff was very welcoming. Location is near restaurants and stores and close to downtown Rockwall. Overall was a great value and a nice place to stay.

  • 4
    « Good place to stay »

    Everything is good! Beds are comfortable, room is clean, bathroom is clean and breakfast options are good. Staff is friendly and lobby is clean. The only experience that I had that was negative was the internet. Tried to watch a tv show online and had to try several sites because the internet was so slow.

    « Great stay »

    this hotel was nice and very clean. The indoor pool was great and the free breakfast wasn't bad either. The staff was very nice especially Kristi she was so helpful. I would definitely stay here again!!!

    « Amazing staff. »

    Paula is a jewel you need to love and treasure for ever don't ever let her go. The pool area is very quiet and nothing to write home about, and needs more exercise equipment with only the treadmills it's just not enough. One thing i really liked was their fast internet speed, watched a few movies during my training.

    « Possibly Only Good for One 'Quick - In and Out' Nights Stay »

    This is not one of the better BW hotels/motels. Parking is tight. Very close to busy highway and local roads. Our room had a dead roach in the bathroom upon check in. Channel selection on the TV was mixed up and hard to determine. Guest relations could not correct it or understand it either. The breakfast room is quite small with the usual average free breakfast. The rooms are small with old style window heater/AC units.

    « Not a bad hotel »

    Business trip. Reasonable rate for the area and great location right near my customer. Room was OK. Breakfast was OK - would have been really good if it included potatoes. Staff was very friendly and helpful. Room needed repair around the wall vent but was clean and comfortable. I'd stay there again.

    « Wonderful, caring staff »

    My husband and I stayed at this facility for 4 nights. Everything was wonderful; very clean and wonderful staff from check in, breakfast, cleaning staff; just great. Hotel is immaculate, breakfast delicious, and the most comfortable bed I have ever slept on. The staff will take care of you in any event. Just loved the place. Will definately be our home away from home when we visit our granddaughter who has moved to Dallas!

    « I was pleasantly impressed »

    I hadn't stayed at a Best Western for many years, but when I had to stay an extended time during my Dad's illness, I stayed at this hotel. The staff was extremely professional and greeted me whenever they saw me (most of them knew my name). They actively offered me help and were always friendly. They kept the hotel very clean and the breakfast was very good and had lots of variety; Ms. Paula was very attentive and so friendly. I will continue to use this hotel when I'm in Rockwall.

    « Great Stay! »

    It was great stay! Comfortable stay, excellent service, friendly staff. The breakfast lady was very sweet and helpful! Went out of her way to make me feel good! The pool and the fitness center were great too! Would defiantly recommend!

    « Location and clean sheets, but sound is an issue »

    The location is good and every day the sheets smelled clean (you can smell the bleach which is more comforting than I expected it to be). However, we heard every step the people above us took, and the place is quite old and in need of more than a few repairs. Oh, and the water flow in the toilets is not really significant enough to do its job, so keep that in mind as well. People tend to not notice that until it's too late, so here's advance warning.

    « Treated me like family »

    I stayed at the Best Western Plus in Rockwall in Dec and January off and on (based on availability due to the families affected by the tornado that hit Garland Dec. 26). I wanted to let you know how professional, considerate and accommodating your staff was at this hotel. Cheri, Fernando, Samuel, Kristi and Paula always showed an interest in how all their guests were doing, asked it they could help in any way, and knew what their guests were going through. It felt very much like an extended family supporting all their guests during an extremely challenging and stressful time. Our rooms were kept very clean. Miss Paula in the breakfast room was amazing and very attentive to all her guests needs. This hotel overall impressed me so much that I wanted to let you know. I'll be back there this coming week to finish up some business I have in Rockwall and believe me, there is no where else I want to stay than at this hotel. Thank you for being such a great group of people to take care of all these travelers.

  • 2
    « Accessibility, Room Size and Equipment issues »

    This hotel was extremely claustrophobic, inaccessible and had broken items. The rooms are TINY, the hallways are narrow and the lobby and breakfast area are crowded and squeezed together. The small amount of space makes for any stay with family or more than one uncomfortable and unpleasant. The beds were sloped in the middle and the last day of our stay the TV was broken and would not give a picture or sound. The wi-fi in the hotel was excellent and the staff was friendly and courteous, however the accessibility for the hotel was terrible! There is only one way in and out of the parking lot and the parking spots are narrow and tight together. Its location on the I-30 makes it necessary to drive over 3/4 a mile to perform the necessary turns to access any business on the South side of the Highway or to access anything east of the Hotel or in town. The Hotel is located next to a New Car Dealership with super bright florescent lighting on all night long and the narrowness of the building makes for hearing a lot of noise from the other rooms! Physical and environmental problems aside, the staff is professional, polite, and aware of these problems- they will do their best to accommodate you and your party.

    « Santas on a Mission »

    Lone Star Santas Charities had a Convoy of Toys to the tornado victims of Rowlett, TX on Saturday 1/30/16. A lot of us came from Houston and South Texas to bring toys for the children that had gone through the disaster as that is what our organization does. We stayed at the Best Western in Rockwall Friday and Saturday nights. The rooms were spacious and the service was excellent. A special thanks goes to Paula the lady that took care of the hotel breakfast. She was always asking what she could do for us , making waffles, keeping the buffet full and even cleaning up afterwards. She had that special attitude of showing she cared for what she was doing and especially for those she was serving. A great place to stay for one and all.

    « Great staff »

    We liked this hotel but there were not too many parking spots available. Over all we were happy and had great time. We will recommend this hotel to our friends and family. Oh don't forget to give raise to your breakfast lady she is awesome!!! keep up the good job.

    « Enjoyed our stay!! »

    Every one here are Great, very helpful staff. our company people stay here all the time. I am happy to stay here, it one of the nicest hotel our company put us in. We will let our other folks know how nice is this hotel and enjoyed our stay, very satisfied with the room and service!!

    « Nice Hotel »

    It is a very nice hotel, the only that did not work was the GPS because there is no address to put in, but it is on exit 68 on I 30, when you come from Dallas, and when you come from El Paso you have to get under the overpass and then right. Staff was nice, breakfast okay, rooms clean

    « Good place to stay »

    Hotel was clean, staff was helpful and efficient. There were several guests at this property that were victims of recent storms in area, I was impressed with the hotel staff on their empathy and service they showed those guests who had lost everything

    « A Shining Beacon in the Storm »

    This is the first time my husband and I have ever stayed at a Best Western, but I will have to say the entire experience was excellent. Our area was hit with an EF4 Tornado and many people were displaced. We just lost electricity but had to find a hotel fast. They were able to accommodate us immediately. We have 2 dogs who also who stayed with us in the room and it was very comfortable. We were afraid the room, being a pet friendly room, would smell funny, but t did NOT! You couldn't even tell animals had stayed there. The front desk people were awesome, the rooms were very nice, and I couldn't believe what a large selection there was for breakfast, AND IT WAS FREE!!!!! AND IT TASTED GOOD!!!! Paula, the lady who prepares the breakfasts is a shining star at this hotel! She has one of the best spirits of anyone I have ever met. It was a really tough time due to the tornado, but Paula really went out of her way to make you feel at home and she made sure you had everything you needed. We kind of felt like we were guests in her home!!!!! You really have a jewel of an employee in her!!!! LOVE LOVE LOVE Paula! One more thing, we had already paid for a third night, but our electricity came on early and so we checked out early so someone else could have our room. We assumed we would still be charged because it was past checkout time. The manager said due to the Tornado circumstances, they would not charge us for that third day, since we had only been in the room a couple hours after check out. That was pretty amazing. During such a hard time it is nice to know some businesses put People before profit. We will definitely stay here again and refer this location to everyone we know!!!!! Keep up the good work.

    « There was no "plus" at Best Western Plus »

    I attended a wedding in Rockwall Tx, December 19, 2015, all out of town family and friends were booked at the Best Western Plus. The room was nice but the toilet never quit running, I tried to turn off the water but could not. The next morning my four brothers and I had an early flight and went down to get coffee in the breakfast room, it was about 6:00 a.m.. The lights were turned off and we asked Joshua the attendant on duty to turn on the lights but he refused stating, " I can't turn them on until 6:30". I asked why? He stated because, " If I turn them on people will come in and start eating". I told him that is horrible customer service as we sat there in the dark drinking coffee. We then moved into the foyer across from the check in desk as Joshua walked around with ear plugs on, continued his morning duties oblivious that every time the door opened the winter wind blew in on us. There was no where else to gather but eventually this nice lady came in and turned on the lights and brought out Danish for the other guest that had time to eat. We had to leave to catch our flight without the "Plus". We checked in late in the evening and left very early, can't add anything else about the hotel.

    « Great people and nice place »

    The BW in Rockwall is a really nice place that is centrally located and easily accessed. The best feature are the people that work there. Miss Paula at breakfast is a beam of sunshine and Samuel at the front desk is always a helpful and friendly face.

    « Nice hotel »

    The hotel is nice. It is in a weird location. The staff are great. The indoor pool is wonderful for the Grandbabies. Needs new pillows. The lady who serves breakfast is very nice and helpful. I would stay again.

  • 5
    « Great stay »

    This is the 2nd time I've stayed here for a swim meet. The staff is always friendly. The room is clean and comfortable. The location is great. And a special thank you to the lady who works the breakfast area. She is wonderful.

    « Tiny Hotel! »

    Overall the hotel is ok. It was fairly clean, except for the giant red stain on our room carpet, and the slimy/oil film that covered all the fake wood furniture. Plenty of extra towels and pillows (our request) awaited us and the room AC worked great. This hotel is so close to Interstate 30 that you could hear traffic all night long. The location is literally wedged between a new car dealership and some other business so parking is super limited and hard to get in and out of. The building is made such that the only hallways are very narrow and one could barely get the luggage cart down the hallway without hitting the wall on each side. Rooms are tiny at best but I suppose adequate for a short stay. If you are claustrophobic, you better not stay here in a regular size room. We had a ground room floor and could hear lots of noise from the second floor above. Located off a frontage road, the only driveway is super small and will barely accomodate two cars. Had a nice pool and hot tub and fitness center. There is a free breakfast but we skipped it as there were too many folks trying to jam into a very small room. Actually the whole hotel looks like its was an afterthought to fit onto a very tiny lot. But they made it work......its just a bit "confining" for me.

    « Girls weekend »

    We stayed here while visiting a friend in Dallas. The location was close to restaurants and entertainment and easy to find. The room was very quiet and clean and comfortable, but a little musty smelling. Breakfast was good and the staff was extremely friendly and that is always greatly appreciated. I would recommend this hotel!

    « Collected their last dollar from me »

    Called and admitted my lack of detail review. Website resets dates when you click properties and dates. Booked wrong date and they kept my money. Will go out of my way to not use a Best Western as corporate said they couldn't help even though I had another of their properties booked for my correct dates. Those reservations have been cancelled.

    « Short Extended Stay »

    Checked in at this location for a 5 night stay. Facilities were good - rooms just felt a little small. We had a single queen room - which probably would have been fine for one person, kinda crowded for two. Everything worked fine except our fridge - but it was fixed the next day. The views aren't good, but there are PLENTY of TV channels to keep you entertained. The highlight of our stay was Mrs. Paula in the mornings. She was over the breakfast area and she is a gem! She is so kinda and completely treated the guests of the hotel like guests in her home - clearing plates, serving food, everything! She would be the reason we stay at this location again :)

    « little girls night out »

    took my daughter and some friends out for her 13th b-day. had a great time. Hotel staff is AMAZING. The sofa bed was horrible but the queen beds were very comfortable. Our room was very clean. I would definitely stay at this property again.

    « Business Trip »

    Overall - I had a pleasant stay here. The employees at the front desk were very helpful and service oriented. Good free breakfast in the morning. You can make your own waffle. There were eggs, sausage, potatoes, biscuits and gravy, among other things. Nice location surrounded by good restaurants.

    « NICE HOTEL »

    TABLE .....2 chairs desk /chair 3 drawers fridge micro coffee closet iron / board 3 towel sets hairdryer breakfast ...eggs ..sausage ..gravy biscuits.mffins ..cereals..juices ...etc .....FANTASTIC AND FRIENDLY BREAKFAST ATTENDANT ....SHE IS AN ASSET TO THE HOTEL laundry room for customers indoor pool exercise room with towels walkable across uneven grassy areas and two business to get to WHATABURGER and a strip mall with shops and other foods .... got the last rroom was only a king room ...the bed was very high .... comfy bed comfy comforter quick check in very friendly clerk ....told me all about the strip mall and the foods available there friendly check out weird parking lot ...wasn't sure if parked in hotel or car lot next door 1st floor near the back exit found 1 dead roach and a partially dead roach the next morning inside by the door ....probably came in thru the back exit and under the door ...looks like the poison got them :D :D if thru this area again will stay here again .....

    « Enjoyed my stay :-) »

    We enjoyed Texas Waffle, Breakfast was great and breakfast attendant made my day, she hug me and made me feel special. God bless her! we enjoyed our stay, our room smelled nice and fresh and surely come back! Keep up the great work.

    « Best Western rockwall »

    Had absolutely no issues with our stay. We enjoyed the hot tub and the complimentary breakfast in the morning. I did not get the lady's name that was in the breakfast area that she was definitely a sweetheart and make sure everyone had what they needed! It was clean and at a decent price.

  • 5
    « Clean Enviroment/Excellent Staff »

    My experience overall at this hotel was excellent. The staff was great and helpful. I forgot my toothpaste at the previous hotel i was staying at and the front desk supplied it without hesitation. The room was in great condition and the decor was very modern. Would definitely recommend this location for any type of getaway.

    « Great staff but hotel can use some upgrades and extra cleaning »

    The staff was great however we had issues with our bathroom. The toilet never flushed and was not cleaned all the way when we arrived. They need new toilets and need to do some upgrades. The cost wasn't worth if for what was given.

    « Great Place for a Stay over »

    A travel allot since I work for a trucking company. It was a very comfortable stay especially after a very long drive. Staff is very helpful as well as caring. I wished my family was along, they would have loved it too here. This place has great and clean breakfast, gym room and pool side. And everything you need is located close by be it restaurant, wall mart pharmacy gas station everything!!!!!!!!

    « Really nice place »

    Really nice place, Paula has her space immaculate, beds are awesome, beautiful tree's, would love to come back for about 3 days just to relax and enjoy the people. Life is good at best western rockwall.


Venir à l'hôtel ...

Toutes les directions

Depuis Dallas. Prenez la 635 East. Prenez la sortie 8-B pour rejoindre l'Interstate 30 East. Roulez 13 kilomètres sur l'Interstate 30. Prenez la sortie 68, faites un demi-tour et le Best Western Plus Rockwall Inn & Suites se trouve sur la droite. Depuis : la 635. Rejoignez l'Interstate 30 East, prenez la sortie 68 et effectuez un demi-tour. Le Best Western Plus Rockwall Inn & Suites se trouve à droite.

Depuis : Texarkana. Continuez sur l'Interstate 30 vers l'ouest. Prenez la sortie 68. Restez sur la voie d'accès. Le Best Western Plus Rockwall Inn & Suites se trouve à droite.

Depuis : l'Interstate 35. Rejoignez l'Interstate 635 East sur l'Interstate 30 East. Prenez la sortie 68 et effectue...

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