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SureStay Hotel by Best Western Ridgecrest, Ridgecrest

329 East Ridgecrest Boulevard, 93555-3984, Ridgecrest, United States - Voir sur une carte
SureStay Hotel by Best Western Ridgecrest - Façade SureStay Hotel by Best Western Ridgecrest est idéalement situé dans le centre de Ridgecrest. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Venez profiter de l’atmosphère chaleureuse et familiale du SureStay Hotel by Best Western Ridgecrest qui vous fera immédiatement sentir comme chez vous. Chaque élément y a été choisi pour vous. Profitez de chambres récemment rénovées et redécorées. C’est l’hôtel le plus récent de Ridgecrest, en Californie. Vous pourrez faire beaucoup d’activités extérieures à Ridgecrest : randonnée, pêche et sports nautiques. Naval Air Weapons Station China Lake se trouve à moins de 4 minutes. Que vous soyez en voyage d’affaires ou en vacances, le SureStay Hotel by Best Western Ridgecrest est le choix idéal. Vous vous sentirez chez vous dans notre hôtel.

SureStay

Hotel by Best Western Ridgecrest

Itinéraire vers cette adresse

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Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Petit déjeuner américain complet gratuit
    Petit déjeuner américain complet gratuit
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
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Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 30 voyageurs
Note attribuée
Excellent
16
Très bon
3
Moyen
7
Médiocre
2
Horrible
2
CONSULTEZ LES AVIS POUR
En couple En couple
13
En famille En famille
2
Escapade entre amis Escapade entre amis
1
Professionnel Professionnel
8
Voyage solo Voyage solo
5
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Room bad employees ok"

3
User 16/08/2019

The AC was barely enough for how hot it got out there. Fridge barely worked. Some of the furniture looked like they went through a few renovations without being covered. Sheets and pillow cases looked dirty upon arrival. Door seal not good and let's in bugs. Especially when it rains according to one of the employees. Every other place I would've wanted to stay at were completely booked.

"Clean Room at Great Price!"

5
carltlaski, Cypress, California 22/07/2019

Enjoyed my experience at SureStay Ridgecrest. Room was clean & looked new. Friendly staff during the check-in & key drop box for check out was convenient. Coupon for breakfast at Denny's just down the street was a nice touch. You would never know that this hotel experienced 2 major earthquakes about 2 weeks prior. Ridgecrest is very much open for business!

"DIRTY floor and then charge appeared on my credit card that was NOT authorized!!"

1
User 13/06/2019

Stayed at this hotel two nights. I did nothing to the room or the amenities. The floor in the room was very dirty and my feet were black from walking in the room. There were little pieces of dirt on the floor. Before getting into bed I had to wipe my feet to avoid getting dirt in the bed. Two days after checking out of the hotel, I saw a charge of $10 on my credit card from this hotel. This charge was NOT authorize. I contacted the hotel. The hotel said the charge could be from damage to the room or dirty towels. They did not know which reason the charge was for. I was to call back to talk to the manager. I called back and the manager was not there. I was informed the manager would call me. I never received a return call. Called the hotel again and spoke with the manager. She said the towels were dirty and Clorox would not even clean them. This is so NOT true. The manager did NOTHING to help me. I contacted my credit card company and they are disputing the charge. I have stayed in 100's of hotels around the world and have NEVER had anything like this before. AVOID this hotel at all cost!

"Right balance quality/price"

3
lukepurple1, San Francisco, California 09/05/2019

Situated in a strategic location with respect to Death Valley, Sure Stay Hotel is the typical American lodge with a right balance between quality and price, standard comfort room with space and basic services.

"Good place to stay - clean and good customer service"

4
gkv2014, San Francisco, California 07/05/2019

We were visiting Death valley and stayed here for two nights. it is not impressive from outside but a clean place and well maintained. Good customer service. For morning coffee, they do not provide liquid creamer. Wal mart is about 2 miles away so you get from there. would recommend staying here

"Not up to standards"

2
Journey02410760223, College Place, Washington 25/04/2019

Room dirty had flys under the sheets. Tv had one channel only remote didn't work. Telephone had no dial tone. Next to very busy street very noisy at night. Refrigerator runs very loudly also. Expected much better from a Best Western branded hotel.

BestWesternHotels, Corporate at SureStay Hotel by Best Western Ridgecrest, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"An oasis in the middle of the desert/nowhere..."

5
Mobile01543812828, Santa Clara, California 18/04/2019

Booked through Southwest.com based on price and review score the morning of, SureStay Hotel is an excellent place to stop and stay. Driving in from Lone Pine to Death Valley to Trona Pinnacles, I just needed a place to rest before the long drive back to the Bay Area. The location -- a very unassuming bright blue building -- is actually on the same road coming from Trona into Ridgecrest. The front desk receptionists were very nice/friendly and professional, giving a choice of room on the first or second floor as well as a breakfast "ticket" to the local Dennys down the street. The room was very clean, comfortable, and contemporary. Would stay again...

"Nice Stay - Good Price"

5
User 07/04/2019

We had an excellent stay here. Very quiet rooms, good internet, clean, well lit, friendly and helpful. Breakfast voucher at Denny's. In the process of renovation so it will only get better. Excellent location for taking the Petroglyph Tour at the museum.

"Proper cheap hotel"

5
Mobile61010301671, Las Vegas, Nevada 07/04/2019

Excellent room, great beds, big breakfast at danny's (included), wifi and tv including hbo. Close to death valley. Would really advice to go here when on a Thumbs up for surestay hotel best western in ridgecrest.

"Outstanding Value!"

5
Mlovett18, San Francisco, California 06/04/2019

I strongly recommend this motel. Rooms have been very nicely updated/refurbished and provide excellent value for Ridgecrest. Bed is very comfortable, good soap/towels provided (even a shower cap!) Good location and easy parking. Reception staff very helpful/pleasant. One of the nicer SureStay hotels I have stayed in.

"Rooms better from the inside"

3
63TonyP, Norwich, United Kingdom 04/04/2019

Hearts sank when we arrived. Looks like a 1940 style concrete motel without the charm. Parking was challenging. But the staff were helpful and friendly. The rooms were better with a comfy bed and decent shower. I was downstairs and could hear the person above walking around and close to the main road and so vehicle noise was intrusive. They provided Breakfast at Denny's which was reasonable

"Pretty Good Motel!"

5
BroonsBane, Pyeongtaek, South Korea 02/11/2018

I was skeptical when I first drove into the parking lot of this very small motel. I was expecting the worst. But, I was pleasantly surprised by the friendly staff and the clean and spacious room. It was definitely worth the price - especially given that they provide their guests with free breakfasts at Denny's just up the street. Would stay here again!

Jerre L, Reputation Management at SureStay Hotel by Best Western Ridgecrest, responded to this review
We appreciate your time in writing this review and are glad you found our hotel to be clean and friendly staff. We hope you will choose to stay with us again in the near future.

"Good hotel with clean rooms however still in construction phase for some parts"

3
otten4, venray 30/10/2018

The SureStay hotel in Ridgecrest is a good hotel but partially still under construction. This requires customers to enjoy a very good breakfast at bthe nearby located Denny's restaurant. This is a temporarily situation. The rooms are okay but the lighting is very "cold" and is not very "inviting". Friendly staff at reception. WiFi in our room was very slow. Pretty high price for this room. Some maintenance required with the furniture.

Jerre L, Reputation Management at SureStay Hotel by Best Western Ridgecrest, responded to this review
Thank you for leaving us with your very valuable feedback, we will be sure to correct all issues that you had listed. I apologize as this is not the norm of our new facility, we will work diligently to address these issues ASAP.

"Clean ok for one night"

3
Claire H, Hertfordshire, United Kingdom 15/09/2018

We stayed on the way through clean but bed was in a strange place in the room meaning my husband had to sleep next to the wall and climb over to get out to the toilet. Aircon was really noisy and with desert temps a must so not a great nights sleep. Breakfast was OK vouchers given for the local Denny's.

JerreL8, Reputation Management at SureStay Hotel by Best Western Ridgecrest, responded to this review
We appreciate your time in writing this review and are glad you found our hotel to be clean. We hope you will choose to stay with us again in the near future. Thank you for your business Claire H.

"Pleasant surprise"

4
Carmen D, Sydney, Australia 26/08/2018

Very clean motel. Very bright lights in the room and a fairly spacious room. Parked motorcycle undercover which is always good. Breakfast is at Denny's which is about three walking blocks away. We didn't like the pillows and found the air conditioning to be really noisy. So noisy that it woke us. Good overnighter.

Jerre L, Reputation Management at SureStay Hotel by Best Western Ridgecrest, responded to this review
Thank you Carmen for sharing your experience with the SureStay Hotel by Best Western Ridgecrest. We value your comments and I'm glad to hear that your room was clean. Please accept our apology for your pillows and the air conditioning. We will work diligently to fix the issues. Thank you for letting us know. We appreciate your business and hope to see you return in the future.

"Very Positive Initial Stay with Brand"

4
SoleraBob, Henderson, Nevada 11/07/2018

On this 17 day camping/motel trip the SureStay brand was on my BW search pages in a few places. I am a Diamond level BW member. I decided to give SS a try on our last night on the road. I was quite pleased. Check in was smooth and all the usual BW recognitions were there. The office was bare bones, there was no "lobby". The room was large, faux wood tile floors, with a king bed, two night stands, desk & chair, tv, arm chair, chest with drawers and a good fridge. Closet was a bar & hangers at one end of the room. Bath was a tub with glass sliding doors for showering. Excellent towels, soap, etc. In short the room was minimalist but very adequate. Breakfast was at Denny's, 2 blocks away, and was a set menu with 8 choices and included coffee or juice. If I were traveling on a budget or on per diem I would definitely consider this BW brand (rewards points are included).

Jerre L, Reputation Management at SureStay Hotel by Best Western Ridgecrest, responded to this review
Dear Guest we are glad to read how much you enjoyed your time at SureStay Hotel by Best Western Ridgecrest. Thanks for posting a review so future travelers can read about your pleasant experience. We could not be happier that we were able to impress you with our service, accommodations and amenities. Thank you for your business, and we look forward to your next visit.

"Uncomfortable stay in basic motel"

2
AndiMeenzer, Rome, Italy 27/06/2018

I don't understand how this place got such good rationgs by some other reviewers. The place is a recently renovated, basic, old fashioned motel. The worst problem for us was the extremely loud air conditioner. It was so loud that we could hardly hear each other talking, and sleep at night was only possible with ear plugs. While the place was advertised to have a complimentary buffet breakfast, we actually got coupons for a nearby Denny's. That was ok, but we would have preferred to have breakfast on site. The room had a bit of a moldy odor and was quite small. Given the 111 F temperatures in Ridgecrest, we would have appreciated a swimming pool. In the end, we left a day early and moved to another place. A minor detail: There was no shampoo in the bathroom, instead two little bottles with conditioner. Not helpful after a long day in the desert...

Jerre L, Reputation Management at SureStay Hotel by Best Western Ridgecrest, responded to this review
Thank you for taking the time to share your review. I'm sorry you did not enjoy your stay. If you are ever unsatisfied with your room you can always request another. We are checking the noise with the air conditioner. Thanks for choosing the Best Western Ridgecrest. We appreciate your business.

"Great Night Stay!"

4
srp003, Fullerton, California 16/06/2018

Nothing fancy, but the basics were done extremely well. Came in town for a day of work. Seems like all the corporate travelers stay here. The staff caters to business travelers so they know our needs. The best part is that they give free breakfast at the Denny's down the street.

Jerre L, Reputation Management at SureStay Hotel by Best Western Ridgecrest, responded to this review
Thanks for sharing your experience on TripAdvisor. We appreciate your business and hope to see you back again in the future.

"Nice Boutique Property"

5
User 09/06/2018

Stumbled Upon this hidden gem in Ridgecrest. Staff is extremely helpful and accommodating. Came to town because of Death Valley and the weekend trip with my family was just amazing. The manager mentioned that the hotel went through a recent renovation and I can tell because the rooms were brand new. They even include a hot cooked to order breakfast at Dennys! No other hotel ever offers that for free!

Jerre L, Reputation Management at SureStay Hotel by Best Western Ridgecrest, responded to this review
Thanks for choosing the Best Western in Ridgecrest, Ca. I'm glad you enjoyed your stay and breakfast at Dennys! Thank you for your business and please come back again in your next visit.

"Great Hotel"

5
User 09/06/2018

This hotel was great to stay at! The rooms were very clean and gave a great view of the surrounding area. I really enjoyed the complimentary breakfast at Denny's that was provided. If I come back to Ridgecrest, I am going to book my stay here.

Jerre L, Reputation Management at SureStay Hotel by Best Western Ridgecrest, responded to this review
Thank you for your feedback! We look forward to seeing you again.

"Solid Hotel, Great Value"

5
Tammy012475, Alpharetta, Georgia 17/05/2018

The rooms are brand new, and free breakfast included at Denny's. Came into town on Tuesday. The other option was Best Western which is the sister hotel but the SureStay beats it because it's cheaper, rooms are way newer and it offers a hot breakfast at Dennys

Jerre L, Reputation Management at SureStay Hotel by Best Western Ridgecrest, responded to this review
I'm so happy to hear that you enjoyed your stay with us. Thank you for your feedback. We appreciate you business.

"Clean and Accomodating"

5
trishabhikha, Atlanta, Georgia 17/05/2018

If your looking for adorable and accommodating this is the place. In my opinion it was pretty much close to a five star hotel becuase everything you need is here and my family and I did not have any problems with our rooms or the staff. It was clean and brand new looking inside. Best part was the complimentary breakfast at Denny's.

"Great hotel"

5
User 04/05/2018

I don't write reviews but I have to say this hotel is exceptional! The beds and rooms were great, friendly and accommodating staff, and definitely worth the money. If you're in the area, looking for an affordable price, this place is the place to go

"Nice place for a family to relax"

5
User 04/05/2018

Came to visit Death Valley. Saw that this place offers new rooms and free breakfast at Dennys. Cheaper than the Best Western and received the Best Western points. The beds are extremely comfy and the staff is genuinely helpful. Will come back next year!

"Great New Place in Town"

5
shivam577, Long Beach, California 29/04/2018

I generally have been staying at the Best Western for work. But this time I decided to stay at it's sister property. Great decision, because this place is brand new for 20% cheaper. The rooms are completely new and they provide free breakfast at Denny's

"Great place to sleep!!"

5
User 25/04/2018

The beds in the room were very comfortable. The guy at the front desk told me that the mattresses were actually brand new. The hotel had recently opened from being remodeled and everything was new!! The rooms was very clean. The front desk was very friendly. I look forward to staying here again. Thanks again Surestay.

"Just a perfect stop"

5
nmkn1015, Bakersfield, California 23/04/2018

I usually don't write reviews, but had to comment on how exceptional this property is. I needed a place to stay during my road trip and stumbled on this newly renovated property with so much to offer. The customer service was just excellent and there was breakfast at the Denny's included during my stay. The staff was really friendly and it was worth every penny. I will most definitely be back.

"Lovely hotel"

5
hyphia, San Diego, California 23/04/2018

I had never been to Ridgecrest before, but came here on a business trip last week and I have to say: Surestay made my experience exceptional. The customer service was great and my room was very clean and I could tell it was newly renovated, despite the cheap price. I will definitely stay here again if I am ever in the area!

"Clean New Rooms - Great Sleep"

5
User 20/04/2018

The mattresses are really comfortable, had a peaceful night of sleep. The Staff is very friendly and they provide free breakfast at Denny's with each night stay. I booked the room because it's the only hotel in town that's renovated. Direct TV let me watch the NBA playoffs.

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.

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