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SureStay Hotel by Best Western Pigeon Forge, Pigeon Forge

4.5/5  - basé sur 9 notations.
117 Pin Oak View Drive, 37863-2908, Pigeon Forge, United States - Voir l'itinéraire

Le SureStay Hotel by Best Western Pigeon Forge est un établissement récemment rénové, situé au cœur du comté de Sevier. Il se trouve à quelques pas de WonderWorks, Titanic, Hatfield & McCoys, du Hard Rock Cafe, Smoky Mountain Opry, de la galerie marchande Tanger Outlet® Mall et bien plus encore. À courte distance en voiture vous trouverez Dollywood, Gatlinburg, le parc national de Smoky Mountain, l'aquarium de Ripley et bien plus encore. Toutes les chambres ont été rénovées au printemps 2018. Hôtel entièrement non fumeur, avec couloir extérieur. Les différents types de chambres incluent : chambre non fumeur avec 2 lits queen size, environ 26 mètres carrés . chambre non fumeur avec lit king size, environ 20 mètres carrés . et chambre non fumeur avec lit king size et bain bouillonnant, environ 26 mètres carrés. Toutes les chambres incluent une connexion à Internet sans fil, une télévision à écran plat 93 cm avec plus de 90 chaînes, une pomme de douche multifonctions, un four à micro-ondes, un réfrigérateur, une cafetière dans la chambre, un réveil et un sèche-cheveux. Le matin, rejoignez-nous pour un petit déjeuner buffet continental gratuit.

SureStay

Hotel by Best Western Pigeon Forge

Itinéraire vers cette adresse

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Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
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Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 9 voyageurs
Note attribuée
Excellent
7
Très bon
1
Moyen
2
Médiocre
0
Horrible
0
CONSULTEZ LES AVIS POUR
En couple En couple
2
En famille En famille
5
Escapade entre amis Escapade entre amis
1
Professionnel Professionnel
0
Voyage solo Voyage solo
1
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Clean & Friendly staff"

5
13/07/2018

Came here for our anniversary weekend and it was just awesome. Rooms are clean, service is great and they make sure you feel great during your stay! Excellent breakfast, a lot to choose from, beds are soooo confy and great views from the rooms! just love it!

"Sad my date cancelled on me for our couples trip but..."

5
09/07/2018

I was pretty depressed upon finding out that my significant other would not be joining me, and I was feeling a bit hopeless that this excursion would be all that great. However, I enjoyed my stay here very much. The room was really nice, and I had a pretty view of Pigeon Forge. The beds were also comfortable, and the staff were always polite and reliable. I'll definitely be staying here the next time I get stood up!!

"Quiet area - clean place and friendly desk cleark"

4
05/07/2018

The room beside us had a dog barking continuously and was very loud. We asked to be moved and the man at the desk kindly gave us a room on the other side of the building. The room was comfortable and clean although small, which was fine since we didn't come to Pigeon Forge to stay in the room all day! We liked that the hotel is off the main road somewhat. It's a great escape from the business of Pigeon Forge and Gatlinburg.

"GREAT place to stay..."

5
02/07/2018

We loved this place. It is new to the Best Western Sure Stay family. It was another name before. They have taken over a hotel that was there before it was new paint the room was great. The beds where great would love to have one at home like that. We got in late and they where so nice got us checked in. We went to go to our room a little cat was there to great us and walked us to our room. We got in and put our bags down to look over and see the cat was looking at us throw the window. We are cat people so found this so sweet. VERY CLEAN room. We had ress for another hotel would sold our room out from under us. They were so sweet to have a room ready for us. They do have a breakfast but we where going right to Dollywood so we did not eat there but it did look good. Would stay there again.

"Nice and Wonderful"

5
18/06/2018

This is one of the cleanest motels that I have stayed in. I was very pleased when I walked into my room. It is in a wonderful location as well, not far out of the way. The hotel staff and management are wonderful and very pleasant. Room was just as nice as a room from Hampton Inn. I will definitely stay here again. For those of you who want a nice room for a decent price, this is your place.

"Nice, quiet hotel right off the main parkway"

5
18/06/2018

We stayed four nights at this hotel and loved it. We got a great deal on our rooms! The hotel is newly renovated and is clean and comfortable. The staff were very friendly and accommodating. We really enjoyed our time here and plan to return. We would definitely recommend this hotel to those looking to be near everything yet nestled away in quietness for a great deal.

"Perfect Road Trip Stop! "

5
17/06/2018

We loved this low cost hotel as we were traveling through the Pigeon Forge area. It was clean, comfy, and a great stop for an evening of family fun. It was close to nearby attractions and restaurants.

"Great deal, clean room."

5
06/06/2018

Book our stay on the Best Western website. Tuesday night stay cost $65 after tax. Great deal! The rooms were clean, no carpet, the beds had nice padded headboards and clean white linens. The rooms were small but adequate. No pool is a drawback. The breakfast had a good selection of basics oatmeal, cereal, mini muffins, doughnuts, and a waffle iron. Overall, we'd stay again.

"Not a bad place"

3
30/05/2018

My friends and I recently stayed at the hotel on a spur of the moment due to severe inclement weather (we were on our motorcycles). For $90, I found the room to be adequate. It met our needs; comfortable bed, clean / hot shower and working A/C. I was somewhat surprised that the room has a “window like” A/C unit, for the price I was paying. But it worked. I had a slight issue with the shower/tub drainage...but once I obtained a plunger, and all the hair came up...the tub drained. It looked like someone shaved their 1970s “cat” in the tub. While our rooms were the same price with two queen beds; each had its own (simple) amenity(s). One room had a hair dryer, while mine did not. All the rooms had a microwave and mini fridge. I may have been able to get a cheaper room, but we were pressed for a place to stay. Overall, the room wasn't bad...but in my humble opinion, it wasn't $90 worth, no restaurant or bar attached to the hotel. Although, Hard Rock Cafe is across the street. Maybe I am just frugal.

"Loved it !"

5
30/01/2018

We we're nust looking for a cheap place for a couple nights and were pleasantly suprised. Nice room with patio right on the river. We loved feeding the geese and ducks in the mornings. Very nice. No complaints at all. Will stay again.

"A place to stay, but take care of your own luggage!!!!"

3
16/12/2017

We visited here when we were on a bus trip. Since we were a group we were to have our luggage brought to our rooms. We waited and waited for it to come, and were on a time crunch with having to shower and dress to go out for the night. We had no personal toiletries or clean clothes to change into. We called a few times about where our luggage was and were told that it would be checked into. They denied that they had it and said maybe your bus driver did not take it off the bus. We later were told that our red baggage and another lady who had a small overnight bag's luggage was seen sitting on the curbside after all luggage was supposed to be delivered. It was gone when they went back out to check on it. My husband then got his bag delivered to our room by a Maintenance Man (???) . We later were told that another room of someone who also was on our trip had the luggage and when noted it wasn't theirs, they called to have it picked up and it was supposedly taken to the front desk. Upon us making the first call, it was then delivered to our room. My bag was still missing so we stopped at the front desk to inquire about it and the receptionist girl acted like. "Oh, you lost your luggage, ok". and didn't appear like she was going to do anything to help us retrieve it. We also were told, that they "knew we got our luggage delivered and everything was ok", but not aware that we were looking for the 2nd bag. Quite confusing and difficult to make staff understand until we got a "manager" involved. We had our Tour Guides check into it for us and then we were told we had to get back on the bus to go to our evening dinner and festivities, or the bus would be late and we were holding everyone else up. The "manager" whom we called into the situation said they would try to locate it and call us. While at dinner, our tour guide got a text that it was found and would be in our room upon us returning for the night. It sort of made us still feel very uneasy, even after that since we didn't know if everything was still intact in our bag. . There was no explanation of where our bag was or who had it. I We found it in our room upon arriving back for the night and inquired where it was, but "no one knew". We think it was delivered to an empty room and they had to try and track it down. Very upsetting since we depended on the hotel staff to take care of this detail for us and felt like some of the staff were very nonchalant about it. If we every get that way again on a bus tour, (not having a choice of where we are staying) we will be sure to handle our own luggage!!!

"Unexpectedly excellent experience!"

5
08/12/2017

I usually stay in 4 or 5 - Star hotels when I travel, however an unexpected trip meant a last-minute reservation at whatever I managed to find in Pigeon Forge, Tenn. I settled for the Rodeway Inn as it had about the last vacancy for my specified dates. I was prepared for the worse (I haven't stayed in a motel in decades!) but was quite surprised and pleased to discover a truly clean, comfortable room with every anticipated accommodation. Climate control was essential and worked perfectly and without any noise. The bathroom definitely met my expectations, not overly small and with the external room for shaving, etc. The toilet was actually quiet for a change, equipped with that new push button flush arrangement. Nice! Cable TV and the beds were quite comfy ... and ... even an extra blanket and throw were discovered in a dresser drawer. A classic coffee pot was also available (not the Krug type but one in which you can make you own ... i did bring my own ... I even brought a pot which I didn't require as it turned out) and it sat atop a microwave. Great lighting was also available and the usual alarm clock, chair ... good use of space all around. I could not hear my neighbors at all unless they went into the parking lot. Nice place and would gladly stay there my next trip. There was a pool but unusable due to the late Fall weather. By comparison, my friends managed to obtain a room at the motel across the highway. They complained like mad about their room and the false advertising, the high rate due to marginal vacancies and were quite impressed with my accommodations, saying they would choose Rodeway next trip. So, that's about it.

"Sub standard budget Motel"

3
30/11/2017

The rooms are sub standard, some rooms are ok decent while some are (esp smoking ones) are in bad condition for a motel. Not all rooms have amenities as mentioned, definitely a shame on Choice hotels to maintain such motel at Pigeon Forge.

"Thanksgiving weekend"

3
27/11/2017

Spent Thanksgiving weekend here had two separate rooms our room was great, went online to get rooms at a cheaper discount for a 3-day stay my mom and dad's room was good all except for the springs in their bed they where broken room 224, the staff was very helpful and friendly when my dad got sick, there is no INDOOR pool or hot tub that is close on main drag for walking 12 minutes to walk to the island. Also they had back doors to the rooms for a balcony on the top floor and a patio on the bottom floors to see the river between the island and the hotel