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Best Western Plus Ambassador Orange

4.0 / 5
310 Avis Tripadvisor
174 Bathurst Road, Orange, 2800 Australie  Copié !
TEL : +612 6393 7500
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Les points forts de l'hôtel

Activités

Piscine

Services hôtel

Parking
Wifi
Service d'étage
Air conditionné dans l'hôtel
Restaurant sur place ou à proximité

Services chambre

Kitchenette
Sèche-cheveux
Cafetière
Réfrigérateurs
Balcon ou patio
Fer et planche à repasser
Les points forts

Activités

Piscine

Services hôtel

Parking
Wifi
Service d'étage
Air conditionné dans l'hôtel
Restaurant sur place ou à proximité

Services chambre

Kitchenette
Sèche-cheveux
Cafetière
Réfrigérateurs
Balcon ou patio
Fer et planche à repasser

Description

Le Best Western Plus Ambassador Orange est un motel 4 étoiles moderne situé à Orange, près du centre-ville.À travers le programme We Care Clean, nous nous engageons à vous offrir paix et tranquillité d'esprit pendant votre séjour, et vous garantissons que le confort et la qualité de votre séjour ne sont en aucun cas compromis. Basé sur les meilleures pratiques internationales et conforme à toutes les exigences gouvernementales applicables, notre programme We Care Clean couvre tout l'hôtel, dont les parties communes, les chambres, le restaurant et le petit déjeuner, ainsi que le travail, la santé et la sécurité de notre précieux personnel. Nous sommes déjà réputés pour notre approche rigoureuse de la propreté et avons encore renforcé nos protocoles de nettoyage méticuleux, car nous pensons que les hôtels ne peuvent jamais être « trop propres ».Située dans le centre de la Nouvelle-Galles du Sud, à trois heures et demie à l'ouest de Sydney et à trois heures au nord-ouest de Canberra, Orange est une ville culturelle, alliant bâtiments historiques et paysages urbains, avec des cafés cosmopolites, des restaurants, des théâtres et des galeries.Baptisée en l’honneur du Prince William d'Orange, la ville propose de nombreuses attractions qui en séduisent plus d’un. La région n’est pas adaptée à la culture des oranges mais elle est renommée pour ses pommes et ses vignes. Cette importante destination touristique attire les australiens tout comme les voyageurs internationaux. La ville est un refuge pour quiconque souhaite profiter de vacances paisibles.Que vous voyagiez seul, en groupe ou pour le travail, le Best Western Plus Ambassador Orange propose des hébergements adaptés à tous les besoins, comme des chambres avec bain bouillonnant et deschambres familiales dotées d'une chambre séparée avec trois lits simples attenante à la chambre principale.Notre Restaurant & Bar sur place avec débit de boissons sert une cuisine australienne préparée avec les meilleurs produits locaux, ainsi qu’une large gamme de vins locaux.Pour votre commodité, nous proposons une connexion Wi-Fi gratuite, un parking gratuit sur place, une piscine extérieure et une salle de sport bien équipée.

Activités

Avis clients

4.0
Basé sur l'avis de 310 voyageurs
Excellent
96
Très bon
129
Moyen
49
Médiocre
20
Horrible
16
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
"dirty room"
Maggiebg1950, 21 Février 2024

we stayed 4 nights and on 2 of the 4 nights the room was not cleaned. The sink was dirty, the shower had soap left from the last customer left in the shower, the beds were not made properly, and one not at all. No fresh towels. No body wash in the shower. we complained to the reception staff who said it would be fixed, but next day the same. The manager was unaware, and offered a free meal, and made sure our room was cleaned on the last night

"Can't wait to come back"
lauramygov1, 31 Décembre 2023

We had a great stay here and cant wait to return! Comfortable beds, large rooms, water pressure was amazing. Staff are so lovely. WiFi included and TV's easy to navigate and connect to. We stayed in a family room which had the large bed in the living area and 3 single beds in a separate room with a sliding door. The kids loved having their own room and with the layout of the 3 single beds it also gave them their own little space as well.

"Excellent service with great rooms"
Rebecca A, 12 Novembre 2023

Large, spacious rooms that are clean with good amenities. Staff were friendly and thoughtful and provided excellent service for our business function as well as the accommodation. The food was wonderful! Thank you most of all Chef and Faith!

"Stay in the room and have breakfast somewhere else "
wintercolleen, 14 Octobre 2023

The room is great. Very big and warm, lots of space for multiple people. Single bed moves a bit. The hot breakfast was not nice and it was dry and no veggie option. The bathroom was very cold but clean

"Overnight stop"
Virginia G, 16 Août 2023

Comfy beds, very space rooms. Bathrooms a bit tired and could do with a make over but rooms nicely furnished and lots of extras including microwave and small mini bar. Location is about 1.5k from Orange CBD so not as convenient if you want to walk into town, particularly for older people.

"Both the facilities and the staff were excellent"
Jo N, 12 Août 2023

Both the facilities and the staff were excellent - I would stay there again without hesitation. Fantastic service, room was large, clean and furnishing were new. Breakfast and dinner in the restaurant were both delicious and reasonably priced.

"Great place"
rhanna2023, 30 Juillet 2023

Great stuff very friendly and knowledgeable and great service rooms are very clean have everything you need great hot water with good pressure will be staying there again for future country business trips

"Great Stay."
tristapelu, 11 Juillet 2023

Located close to town. The rooms are very clean and comfortable and spacious which has a minibar's. The have a restaurant and also provide room service too. Staff are very helpful and service definitely was amazing. Definitely recommend and I will be staying during my next visit into town.

"Not the best experience with our accommodation. Staff were friendly and it was convenient to all the amenities"
Mandy S, 18 Juin 2023

Staff were very nice and tried to go out of their way to accommodate us but the room was a disappointment.....leaking shower and the water was leaking onto the carpet and the air con was totally useless....we were freezing in the room.

"Beautiful view at Orange"
Jacqueline L, 05 Juin 2023

The staff is super friendly and nice... great rooms. The dinner was delicious! The only inconvenience is having a room at the upper level and there is not lift available, so you have to carry all your luggage by yourself.

"Lovely quiet Motel"
cowracrestmotel, 28 Mai 2023

Lovely welcome to the Motel and the room was spacious and very comfortable Only comment I would make - although not a negative - is that given the freezing temperature it would have been nice to have had an electric blanket on the bed and a heater in the large, cold bathroom. I had a room at the rear of the Motel which was lovely and quiet Thank you

"Great place to stay"
billyleniu, 27 Mai 2023

The staff are very lovely and kind. Would recommend this place to anyone staying in orange. If you're wanting a nice, cozy and quiet place to stay where you can feel secure and safe, Best western plus ambassador is the place to go.

"Very nice, clean and comfy."
Lisa L, 09 Janvier 2023

Very nice accommodation. Rooms are clean, bed comfy with blankets available. I really like having the table in room to eat as an option. I would definitely return again. The area is quiet and close to shops.

"Just OK"
Simon L, 29 Décembre 2022

Was just ok. Linen and towels were clean. Bathroom, carpets and curtains a little tired. Family room was very spacious and comfortable-ish with little kitchenette. Sink and microwave handy but could have done with some cutlery and crockery beyond the cup and spoons,to be be more useful. Pool was nice and very clean. Would have been great at a reasonable cost but actually was eye wateringly expensive.

"Service like no where else"
Suzambia, 29 Novembre 2022

Tanya went above and beyond with effortless ease to turn, what could have been a traumatic experience ( no where to spend the night) into a memorable and fabulous experience - dinner and a spa. The hockey tournament meant noise and excitement

"Last minute stopover"
Kirsty B, 31 Octobre 2022

We were thankful for a room at late notice when our plans changed. The lady on reception was lovely and even mentioned if I joined Best Western I could get a discount on the room price. The room we were in, room 15, was a great size and the bathroom was nice and big. The beds were comfortable. However the air conditioner did not work well and was noisy and there was a lightbulb missing in the room above the main bed. The man came to check the air conditioner and sorted out the problem with the heating but when asked about the noise said it should settle down once it had run for awhile. It did not. So we ended up turning it off as we went to bed.

"Undesirable stay."
Matt J, 19 Octobre 2022

Carpet was terrible, lounge ripped extensively and air conditioning was well due for replacement. The air conditioning unit sounded like a jackhammer. When staff were advised they we're argumentative rather than accepting of the information about the accommodation. For the price, we were very dissatisfied.

"Amazing Service"
Waiwrk, 14 Octobre 2022

A recent stay at Best Western Ambassador in Orange NSW was a unique experience. Being a large tour group, the numbers alone often create issues for service providers. However, our recent Bathurst tour group had an amazing experience at the Ambassador. Of note was the front of house operation where it was obvious the staff skill sets and management leadership made the difference. We will return.

"Orange Trip"
Preenaz28, 05 Octobre 2022

Excellent motel with all facilities. Really enjoyed our stay. The location was also too good, nearby shops . Staff was very good. Only concern was heater was too slow and weather was too cold so it took time to heat the room. Would definitely go again!

"Quick trip to Orange"
S3993CIcathyb, 02 Octobre 2022

The only rooms available were a suite or a family room. The suite was very spacious and nice. The shower however took a long time to heat up with not much power We went to the restaurant for dinner. Our choices of food was not good. There was only one lady serving as well as being on reception. Experience would have been better eating elsewhere.

"Excellent"
503grantn, 19 Août 2022

A few minutes out of town. Large rooms that are well set out and furnished. Very comfortable bed. Good restaurant with plenty of options as main meals or simpler offerings. Great staff. Well worth staying here.

"First and foremost the Staff, upon entry the Staff is a Credit to Best Western - Orange"
Notlaw52, 16 Août 2022

Allocation - of room upon request something quiet. Offered and included personal visit to room. Very Comfortable Dining - Explanation of menu matched up to the presentation - enjoyable Recommendation of places to visit --- especially shopping for my wife, we personally like to shop in Country Towns whilst visiting We will return and recommend Best Western Orange

"A wonderful establishment"
cityofsmiles, 21 Juillet 2022

Great room decor, luxurious bedding, excellent staff and service, delicious food with ample parking, well located close to Orange cbd without any street noise. This is definitely my choice place stay and unwind in the king spa room

"Great location"
V6430GJkarena, 12 Juillet 2022

Well situated. Very comfortable and clean. Friendly staff . Room as advertised and a good size. Bookingwsc each and communications were sufficient . The additional blankets were appreciated. The room had an extra bed great for a 3 Rd person or child

"A nice place to Stay in Orange.."
melissajanewilson, 11 Juillet 2022

A very nice place to stay very roomy for 5 people…Only things were missing were plates & cutlery as we had a kitchenette we had to purchase them. The tv's could have been bigger. The Ambassador is a nice place to stay not too far out of town it was an enjoyable walk back from the City centre…

"Spacious, spotless and friendly."
Killara2071, 08 Juillet 2022

Spacious, spotless motel with very friendly staff. The dining room was better than expected. A limited menu but everything was very tasty and beautifully cooked. We were upgraded from Deluxe to Family room- our teenager loved the separate bedroom and second tv. Beds and linen seemed new. Good shower pressure. Would stay again. Is a little further from town centre than we would typically walk to and from but we found a cafe within a 10 min walk for breakfast.

"Disappointing and expensive"
Moto_Bennetts, 27 Mai 2022

For nearly $300 per night the stay was disappointing. Towels were torn, ragged and worn out. The carpet had stains and toilet seat was a cheap and flimsy replacement one. For the cost I expected more.

"Extremely happy"
parkerem24, 24 Mai 2022

Helpful reception lady. She was friendly and nothing was a drama. Rooms were clean and tidy. Easy parking and easy to find rooms were a good size and was peaceful. Only thing I would recommend but it's for all motels are bigger bins

"Very comfortable stay"
FFAF, 22 Mai 2022

We stayed here for 2 nights and thoroughly enjoyed it. The room was on the ground floor as requested. It was spacious and spotlessly clean. Because of a special deal when booking, we were entitled to free breakfast. We had assumed that this would be in the onsite restaurant. However, on arrival, we were told that the restaurant was not opening in the mornings due to staffing issues. As a result we were served breakfast in the room which was quite disappointing.

"Best hotel in Orange"
Safari29751001087, 17 Mai 2022

This hotel was fantastic from the outset. Tanya at Reception was a delight at check in and provided all the necessary info with a welcome side serving of good humour. The internet here is awesome. I regularly travel for work and have never come across a hotel with internet that can handle high quality zoom calls during peak times when the hotel is full. They've clearly made a big investment in getting this right. The hotel was busy but no noise from neighbouring rooms and having a great restaurant on site is really handy after working all day. The room was spacious with a couple of different table/desk options to set up the laptop. The managers Renee and Ben are very welcoming and do a brilliant job. Their passion for their profession clearly reflects throughout their entire team. I often stay at Best Western hotels and this one was fantastic - will definitely be back next time I'm in Orange.

"Great Location, Friendly Staff, Rooms Need A Little TLC"
29plymouth, 02 Mai 2022

Stayed here recently for four nights. Rooms are large, comfortable beds and nice furnishings. The staff are very friendly. The bathrooms are looking a little dated and the carpet had a number of stains.

"Paid more than what it is worth"
HoraceNZ, 22 Avril 2022

Clean and tidy hotel, staff lovely and friendly. over priced for what it is, we moved up the road the next evening paid half the price, had all the same amenities, room size, beds and cleanliness, etc 50% less cost. Cheaper options just as good in the area.

"Comfortable family room"
2-_-N3141-_-2, 20 Avril 2022

The room was comfortable and convenient for our family of five. A few issues with the room, sofa looked like it needs to be replaced, there was a hole in the wall in the back room. It wasn't until we moved the beds together that we noticed the hole. The cabinet for the fridge was chipped off on the bottom corner - issues where any one could be blamed for, if not fixed immediately. We paid $379 for one night over the phone, whilst on the net it was $336. Was it worth the money we paid, not really! Would we stay there again, if we don't have any other choice then yes!

"My stay"
152tabithaj, 14 Avril 2022

Awesome people best place to stay in orange, I would recommend it to anybody that I have spoken to. Lovely food lovely receptionists The rooms were just beautiful and very spacious awesome stay can't wait to come back

"Dirty, worn-out and in need of a face-lift"
135granth, 10 Avril 2022

Firstly we were surprised at the state of the stained carpet and grimy bathroom tiles. It has been a long time since they received a thorough clean. This presentation represented the tired outlook of the motel and the people who worked at it, especially the woman on reception on Sunday morning. On the Friday night our air conditioner wouldn't work even after three visits to the reception whose instructions on using the remote were useless. It was only when a handyman delivered our ordered food that he agreed the remote wasn't working properly and provided a small portable heater. On our second day, we returned to our room after an outing to find the door wouldn't open which necessitated another trip to reception where I was told they thought we were only staying one day. (This was odd as we had to pay for the two days on arrival.) There were minimal inclusions in the room (I also had to go to the reception to get a bowl) and no information about the motel. I wanted a meal on Saturday night but the restaurant wasn't open!! Considering we were paying $277 a night, the whole package was a severe disappointment. We had been in Dubbo the night before at The Shearing Shed ($180 per night) and the difference could not have been more stark. The Dubbo motel was top-class and great value for money. The Best Western Plus Ambassador ran a very poor but expensive second.

"Beautiful spacious rooms"
L6350MZmelissac, 20 Mars 2022

I stayed here while travelling for work, after being in small hotel rooms prior to this stay, it was refreshing to have a room that was so spacious. The room and bathroom was clean and well kept. Can't fault this hotel.

"Better class of motel"
Peter K, 14 Mars 2022

Surprisingly large and very well maintained property. Roomy, comfortable, clean and quiet. Easy parking and proper pool. Mid priced but worth the premium. Things get off to a great start with the friendly reception. Did not try the in-house restaurant. 2km, 30 minutes walk to town restaurants but you have to walk past Kentucky, Maccas, Taco Bell. Red Rooster and more (microwave in room). The Korean restaurant in town is good.

"Pick of the lot"
kateumbers, 07 Mars 2022

Rooms are huge and feel luxurious with friendly accommodating staff who make your stay amazing! Spacious rooms with everything you need to have a completely comfortable stay. Will stay all the time here.

"Clean and comfortable but over priced"
AlexS7546, 04 Mars 2022

Very helpful staff and very accommodating and very friendly. Room was clean and spacious all amenaties were available. Cant recommend enough will return when that way again Just a little over priced But ok

"Great service on a packed weekend"
andrewj2120gmailcom, 28 Février 2022

Stayed at Ambassador on Fri 25 & Sat 26 Feb 2022 for the Midnight Oil concert. All of Orange was packed including this motel. However the service was excellent. Rod really went out of his way to ensure that we had everything needed. Meal at the Relish restaurant on Friday also excellent. I had a Porterhouse steak, my daughter the schnitzel. It was real country food, generous portions & home made.

"Overnight work stay with function"
melissarG5585BK, 27 Février 2022

Room was clean and plenty of space. Bathroom was also a great size and clean. Bed was comfortable. Overall a pleasant stay. We also had our work function in the dining area with breakfast which was lovely and a very decent serving.

"Great family feel"
Justine M, 18 Janvier 2022

Clean rooms and beds, swimming pool was lots of fun, the reception and host at the restaurant were very friendly, the salmon and the pork belly was delicious. Lots of parking, great sized rooms with good internet access.

"Poor value for money"
55Suebt, 17 Janvier 2022

Dirty used wine glass, sticky table and dirty basin spout. No crockery or cutlery in room. Discarded soft drink cans and masks left in gardens. Concrete outside rooms stained from soft drinks. Room size good but quality of towels and furniture poor for cost of room.

"4 day stay"
R3dmist99, 10 Janvier 2022

Room was clean and well presented Staff were cheerful and quick to assist. Pool was great!! 100% would stay again The food from the restaurant was good. The breakfast was delivered on time and was a good start to the day!

"fantastic"
K6806EMannef, 17 Décembre 2021

Lovely clean room, very helpful staff, Beautiful bathroom with an awesome spa, Plenty of parking very quiet area , very comfortable king bed Highly recommend staying if looking for somewhere in orange.

"Unsatisfavtpry Sleepinmg"
paulinecolgan, 03 Décembre 2021

The king size bed was faulty and made terrible noises with every movement. Springs were also sticking out. We complained after the first night as we were staying three nights but none came to look at it or offered any solution.

"Lovely Room"
nadine p, 29 Novembre 2021

Good experience at reception with a nice welcome. Very large comfortable and clean room. Did not need to ask for anything, it was all there, tea, coffee and fresh milk. Beautiful gardens with lovely roses and plants which are well cared for. Nice and quiet. Too far to walk into Orange so we drove, less than 5 minutes Thank you for a most pleasant stay.

"Ian.mcallister"
ianmI9298KK, 28 Novembre 2021

Rooms where very spacious clean and comfortable staff were very friendly could not fault the accommodation thoroughly enjoyed my stay didn't have time to try the restaurant so I can't leave any comments about the food

"Late night arrival"
robertpJ8595UJ, 16 Novembre 2021

The motel felt crowded outside when you arrived late at night. The tv did not work even with my knowledge and experience to make it work. More shelter from the heavy rain would have been good. The reception staff were very understanding.

"It's fine if you don't mind a hotel built in the '80s"
247darrylf, 07 Novembre 2021

Decent service and clean, but very, very dated and certainly not your best option in Orange. Air conditioner, bed, kettle, TV and other amenities are all old and/or very cheap. Bathroom was very dated.

"Working stay"
PJCamilleri, 31 Octobre 2021

Stayed in Orange many times for work but never here which i would say was the best so far. very professional outfit, friendly polite staff and no issue with stay. Had the family room which was very roomy. Easy fit 5 people

"Good stay, good food"
danielC7060ET, 22 Août 2021

All in all was a good stay here, mostly friendly staff and great room service due to Covid. Could do with a TV upgrade in the room, due to the basic free to air channels. When stuck in the room streaming apps would be much more favourable.

"Great place to stay"
Sandra C, 06 Juin 2021

Executive Room - Big room, plenty of space for small family, microwave and toaster (need to ask for plates and cutlery due to COVID), big TV (no foxtel), water pressure for shower was magnificent, beds comfy especially for a lie in on a cold morning, sofa and table and chairs made it like home away from home, plenty of easy parking and all rooms away from the highway noise. Quick easy drive into town although you can walk it (flat walk). Close by to fast food outlets for those looking for a quick meal. Very clean and tidy - would definitely stay here again.

"Orange trip"
methodical999, 06 Juin 2021

Well maintained and excellent staff, clean well looked after gardens and parking areas, quiet on the nights we stayed, the fridge was well stocked and tea coffee facilities okay. Would stay there again next time we visit Orange.

"Big family room"
thefunfive, 05 Mai 2021

Good stay. Nothing flash but clean , tidy and spacious. The family room had plenty of space for everyone with a seperate bedroom with two beds and a double in the larger main room. Tv a little small for the room . Room service breakfast was delicious. Ok if staying over.

"Above and beyond"
destaron, 11 Avril 2021

The staff here are A+ they took the time to fix a problem with our booking with easy and made a stressful situation less stressful. The staff are very accommodating... will definitely be highly recommended on our list.

"Avoid if possible"
Stuart C, 27 Mars 2021

No fresh towels provided, broken items in kitchen, no tea towel provided, no TV remote, shower dirty, no internet in my room. Restaurant should be avoided. Sour faced waitress who clearly does not want to be there and you have to ask for water if you want any. Look elsewhere if you're in Orange.

"Never look under the sheets"
M128D, 19 Mars 2021

Room was nice, mattress was comfortable, thought I would check the brand to see what it was, I wish I hadn't, the mattress had a dirty water mark down one entire side, the side I slept on all night, hoping the water damage didn't leave mildew or mould inside the mattress. More cutlery than 2 tiny teaspoons in the room would be useful to eat a meal with if you are not ordering from their restaurant.

"Family trip"
Oddflat, 18 Octobre 2020

My wife and I travelled to Orange with our 2 year old daughter for 3 nights. We shared a Deluxe room and found it to be the perfect size for the 3 of us. I did enquire a week before about a cot in the room for our daughter, but we decided to bring our own in the end, however the day before reception called just to double check in case we still needed it which I thought was good of them. We had a late check in so they left the key under the mat for us, and left the heater on in the room for us so it was nice and warm on arrival. The staff in general were all very friendly and helpful, even the cleaners. Location wise it's perfect, just on the edge of town (a short drive in) with a few good pubs nearby. The only downside was the bed was rather uncomfy, but apart from that all good, we had a nice stay

"Don't stay"
laurenlocal, 10 Octobre 2020

Room wasn't cleaned well, during COVID restrictions, it was atrocious - surfaces not even wiped down. Power went out ealy AM and couldn't be fixed, no lights, TV, fridge, kettle etc for half of our stay. Door to seperate bedroom broken, couldn't close off kids room. Previous occupants rubbish, lollies, belongings left under beds. Staff friendly but I won't stay there again. Not recommended.

"Great for a stop over"
78Gem, 08 Octobre 2020

Good place to rest for a stop over for a night. Large 2 bed room, clean and tidy. Very quiet considering the motel was fully booked. Unfortunately the pool was closed which was disappointing because of staffing issues.

"Motorcycle and wine trip"
Wal J, 11 Juillet 2020

We booked an executive room and found on arrival the room was a decent layout but the carpet was dirty and smelly the bathroom was grimmy with cob webs on the ceiling, the tv did not work, the was no information provided on the facility. I would only recommend this place as last resort.

"Do not recommend "
christines2017, 06 Juillet 2020

Really poor rooms. It's 7:00 pm and 4.o cold and getting colder. I've just called reception to be told the reverse cycle will take 15 minutes to start heating. If I take my room key down to dinner the power goes off so when I come back to the room it will take another 15 minutes to get warm again. The tv doesn't work, again I called reception to be told that the cleaners must have accidentally turned it off and there's a push button on the side to turn it on. Rubbish, there is no way the tv could have been accidentally turned off. On further investigation the remote is busted and has been busted for some time. I'm not the first guest to let them know this. Why not give guests this information when they book in. This place needs an update.

"Nicely appointed and convenient location"
jeff_number8, 11 Mai 2020

We stayed there while visiting family in Orange, and enjoyed the stay, it was a little nicer than where we had stayed in Orange previously and a spa room was not much extra. The location was good for what we were doing and we heard no traffic noise.

"central and comfortable"
mrdant69, 25 Février 2020

My stay was for business purposes, the room was clean, the hotel was easy to find. Serviced each day. Ground floor room with no road noise. It was nice to have a two seater lounge in the room with a table and chairs.

"A Welcoming Stay"
Diane W, 10 Février 2020

We arrived late and asked if there was a place we could get a meal. Even though the restaurant was about to close, they cooked us a delicious meal. The room was spacious and clean. The bed was very comfortable.

"Quick over night stay"
Katjr21, 02 Février 2020

Modern motel, lovely surroundings, room very clean and comfortable, lovely breakfast which arrived on time, receptionist was very welcoming on arrival, furniture very stylish, bed very comfy , had a good night's rest.

"A pleasant stay"
grosseyk, 22 Janvier 2020

This clean and tidy hotel had everything you needed in a spacious room. Good parking and a pool area that can be seen from most rooms. Very happy to go back there again. Standard room is only 3 people though.

"Disappointing"
Karin d, 20 Janvier 2020

Nice spacious room, comfortable bed, and good facilities. But room is far from clean, and staff at reception are not particularly friendly or welcoming. On entering reception one client was being served. 2 staff members were in reception are but neither acknowledged me or even said as much as hello. The motel is also a fair bit out of town's centre

"Very disappointed - Cleanliness below standard"
dchu33, 13 Janvier 2020

We stayed 2 nights in the hotel. When we first arrived, we noted food stains on the dining chairs and some bread crumbs on the sofa! The next day we went back to the room (it was after the room cleaning) we found the bed fitted sheets were not tucked in and the bedspread was not properly folded! We also noted some rubbish on the carpet not cleaned! Also the bed is very very uncomfortable to sleep in. I would not go back to this hotel ever again, and would not recommend anyone to stay there. The only one good thing about it is that the room and the bathroom is spacious.

"Perfect for family in summer"
Kelh19, 09 Janvier 2020

Great pool, and our family room had 3 singles in a separate room - nice to have our own space. Hotel is presented really well and the room has modern decor. The bed was a touch too soft for us but we like a firm bed. It's a little far for a walk into the main town but a short drive or taxi.

"Excellent Motel in Orange"
woodvalecooma, 30 Décembre 2019

This Motel in Orange has everything we needed for a great holiday stay in extremely hot weather. Lovely gardens, quiet surroundings and excellent air conditioning. Near the centre but not in it. Would be my first choice when next in Orange

"Pleasant place to stay in Orange"
shelley2320, 11 Novembre 2019

A Modest room that is modern, roomy and tastefully decorated which is located way back from the highway. The bathroom is a little dated but it was very clean and a decent size and the shower was good. The king size bed and pillows were acceptable and the towels were ok. The room was very clean and had everything we needed. There was also ample car parking near the room, and the roses in the gardens are just beautiful. The only downsides is that there are no lifts for the second floor so one has to be able to climb the steps with luggage. The Motel is a few minutes drive to the town centre so transport is needed! We had a pleasant night's stay, slept quite reasonably and were happy with this accommodation. We would definitely stay again.

"Fantastic value! "
AndrewAlternate, 09 Novembre 2019

This hotel is an absolute gem. Higher end rooms on the weekend will set you back ~$180 but it's worth it. It's a 20 minute walk to the town center. Very clean, comfortable and breakfast is included. Less one star as our room had a plumbing issue which wasn't resolved during out three day stay.

"Hockey weekend tournament"
wendy r, 04 Novembre 2019

Fantastic accomodation. Friendly staff very accomodating. Beautiful grounds the roses are spectacular. Swimmimg pool clean and safe. Room service fantastic. Meals at the restaurant mouth watering. 5 star. Rooms large and clean. Free wifi.

"It's okay"
shellbell1312, 04 Novembre 2019

Clean & tidy.- beautiful roses surrounded the car park Bed not the best. Need to update mattresses & pillows The bathroom was clean & tidy. The kitchenette facilities were neat & tidy. The gym not great. A tiny stuffy room & out of order treadmill. Weights bench okay Staff extremely happy to assist in any way possible. Presentation overall was neath& tidy. I'd be happy to stay again- I'd byo pillow to ensure a more comfortable sleep however.

"Could have been better. "
374kendalls, 23 Octobre 2019

Clean, comfortable and spacious room. Food at dining room satisfactory. Dining room clearly had not been cleaned after breakfast when we had dinner and had not been cleaned after dinner when we had breakfast following morning. Probably a bit over priced as well.

"A bit of luxury "
Alicat2202, 10 Septembre 2019

Have stayed here last two nights.Very comfortable and clean room .A large room and bathroom. Both nights I enjoyed Room service for tea Lovely meals Only down side I booked on Booking .com and requested a down stairs room due to my mobility issues The day before I was to arrive I was contacted to be told the type of room I had booked was upstairs.I was upgraded at my expense to a downstairs room Staff are all helpful and friendly

"Ambassador Orange"
Jeff P, 27 Août 2019

Hotel is out of town, lacks cleanliness (property if full of cigaret butts, soap, discarded tissues) in the general property area. Staff are not very engaging, particularly when you report issues. Generally, property needs a clean up and staff need some guidance.

"Comfortable and Convenient"
Eddie W, 22 Août 2019

It is located on the way into Orange from Bathurst and is easy to find. Rooms were a good size, bed comfortable and shower was hot. There is ample parking and the staff were all friendly, so all you need when travelling. Also well located and just short drive into the main town.

"perfectly cooked steaks"
bryan p, 18 Août 2019

situated on the eastern edge of town only a 2 minute drive to the center of the CBD, and shopping area also restaurants, etc. clean and tidy also the bed pillows were so comfortable, no noise, very relaxing place. the restaurant is well priced and a fair selection of foods at both breakfast and dinner, the steaks are cooked on a grill which gives them a fantastic flavour the meat is tender and a good size meal portion for the price well done.

"Disappointed "
michellepZ3955VP, 18 Août 2019

Arrived this afternoon after driving for most of the day. Stayed here when it first opened 2005. Was fantastic,that was then,this is now. Bathroom hasn't been cleaned properly since god knows when. Didn't realise till I went to have a shower that we have 1 towel. 1 face washer. Lucky we are a couple. Went to make a coffee and couldn't find a teaspoon. Husband said he saw one on a table outside. In pyjamas creeping around to get a teaspoon. Comfortable bed. Good soaps and toiletries. Very sad. Such a lovely motel years ago.

"Comfortable stay"
855jesst, 04 Août 2019

We stayed at room 11 which can accomodate 5 people. Nice clean big room with small kitchen where you can make a cuppa or microwave your food. Bathroom is OK with all the necessary amenities (clean towels, shampoo and soap bars). The hotel also has pool so nice for summer I'm sure. Reception was friendly.

"Perfectly adequate"
David W, 29 Juillet 2019

It is adequate, without being memorable in any way. Service was good, the room was extra large and clean. Furniture included a two seater lounge which was welcome, but generally all the furnishings are starting to show their age. It has been cosmetically refurbished at some time (repaint) but the bathroom is old and shabby. Whilst the bed didn't look inviting, it was actually reasonably comfortable. Given how cold Orange can get in winter, the heating was very adequate. The motel section is also a reasonable distance back from the highway so traffic noise was virtually unnoticeable. Please note, however, that the location is a couple of km from the CBD and it is a drive to most places, rather than a walk. It has in inhouse restaurant which we used on our two night stay and i must say that it was reasonably good with an excellent choice, good presentation and reasonable pricing. Well done!

"Handy location, good value for short stay"
dmulle107307, 27 Juillet 2019

We chose this hotel because of its proximity to the hospital where we had an appointment the following day. Our room was well priced and suitable for our needs. This is my second appraisal of your establishment. I had written many glowing things and cannot think of any more. Two hundred words is toooooo much.

"Nice big room"
Lizette A, 21 Juillet 2019

The room was very large large and spacious enough for a child to run around. It's good for family stay. However the bathroom needs a bit of a overhaul and more detailed cleaning as the grout on the shower was brownish and one of the coffee mugs still had some sort of white foam on it....

"Unhappy"
51SueF, 12 Juillet 2019

Booked this hotel on line because it said it had a restaurant. No mention that it is closed on Sundays and Public Holidays until I asked about the restaurant at check in. There is information in the room but that doesn't help when you book on line. Very disappointed. Would not have booked if I knew the restaurant was not open. Worse was to come. The bed was the worst I have ever slept in. The air conditioner remote had to be held down beside the bed to have even a chance of being able to read it. Won't stay here again.

"Winters night"
Valuesearcher, 10 Juillet 2019

I arrived at 8pm and had quite a wait before being assisted. Directions to the room were vague but I went out into the night and eventually found the room. It was very cold and uninviting but large and clean. The furnishing were old and outdated. The bathroom old. It was a basic motel room and absolutely not worth the cost however accommodation in Orange is at a premium. I was dismayed to pay such a price for what was provided.

"Could be Better"
HughR180, 05 Juillet 2019

We booked a 3 night stay in early June 2019. Our booking was made through a 3rd party and was for a ground floor King Spa Suite. We chose that room as we were travelling with a 9 month old baby so needed a bath and wanted to avoid stairs. Unfortunately at check in we were allocated an upstairs suite with no bath. After questioning reception staff we were advised that we could transfer to a suite with a bath the following night. As we had to set up a portacot and other items for our baby we declined the offer as we didn't have to repack and then unpack again the following day. The hotel staff claimed that the 3rd party booking site was to blame. We have not had this claim verified. The room that we were allocated was very spacious and quiet, which certainly suited us. The bed and living room were comfortable and the bathroom facilities were adequate (sans bath, of course). The housekeeping left a bit to be desired - two examples being that one of the bins was left unemptied and an unfinished glass of red wine was emptied into the sink but not washed down the drain. Food ordered through room service was tasty but we did have to ring to check on our order on one occasion as it took a substantial amount of time to be delivered. This was apparently due to the volume of orders being experienced at that time. The onsite breakfast was okay but it's worth noting that Orange has a number of cafes that serve delicious food and far better coffee than is offered here.

"Pretty in pictures, looks are deceiving"
Sim487sun, 15 Juin 2019

The room itself had been done up and the bed was comfy but that's where it stopped. The bathroom had mould in the shower, the toilet seat was not on properly, the heater wasn't working properly to start with and it maybe due to the dirty filters and there was rodents in the wall. All was made note of to reception upon departure with little care and uninterested sorry.

"So Close to Excellent..."
29plymouth, 05 Mai 2019

Stayed for 2 nights recently. The complex is neat and tidy and set back from the road. Plenty of off street parking. The staff are friendly and greatly assisted us with taxi bookings. The rooms and bathrooms are large and nicely furnished but could be a little cleaner. The bathroom, in particular, had a wonderfully large spa bath but really needed a new toilet seat and the shower needed a little bit of a clean. If these aspects are addressed, I would definitely give the Ambassador 5/5.

"Most uncomfortable bed I have ever slept in."
4-Love-to-Travel00, 08 Avril 2019

We stayed in a King Room for 3 nights. A lot of places where booked for the food and wine festival. The room was large and fairly clean. The complex was neat and tidy. But the BED was seriously the worst bed I have ever slept in. Noisy, springs poking you, rolling into the middle. Terrible for the price you pay a comfortable bed is a must. I will not be back. Such a shame, because with a little more cleaning and a comfortable bed, this place could be brilliant.

"Friendly, clean and comfortable"
Susan B, 29 Mars 2019

We usually stay at the Accor Ibis in Orange but it wasn't available for this weekend so we opted for the Ambassador which is just next door. We were met with a smile, checking in was a breeze and we were pleasantly surprised by the size and decor of the rooms. The pool was clean and the receptionist was very helpful. Breakfast in the restaurant on Sunday morning was family friendly, lots of tasty options and relaxed. Highly recommend this property.

"Ordinary "
Ozzitraviller, 19 Mars 2019

We stayed for 3 nights. Has good and bad points, I'll tell you good first - great size rooms, bed comfortable, tv big, bathroom huge. Now bad points - housekeeping very lazy, arrival no soap, no mattress protector, also no wine glasses - strange so I went to reception to get one and she said sorry we have a wedding on so we had to get all the wine glasses from the rooms OMG I thought your kidding - she did find a spare for me. 1st day ideal opportunity for housekeeping to clean their act up, but no unfortunately they couldn't even be bothered to empty out the bin and didn't realise we had no soap to replace and made the bed again without noticing to put a mattress protector on. Day 2 same as above but bin was emptied. Day 3 YAY!!!! We had soap, bin empty but still no mattress protector, in fact housekeeping failed to see we needed a mattress protector for 3 nights!! We checked out and I told receptionist she wS lovely and said oh no we have new ones! but too little too late for me!!!! Your work team had 3 days to realise we didn't have one and not good enough, I wouldn't stay here again. And before you ask why I didn't tell reception about all these mishaps when they happened - I shouldn't have to - if they not on the ball then too bad you get a bad review!!! Plenty of other places in Orange to stay so my advice go to them!!!

"Nice place to stay"
laurenmareewright, 05 Mars 2019

The Best Western Plus Ambassador Orange Hotel was a suitable place to stay for our overnight stay in Orange, as it was located on the Bathurst side of Orange, which is where we were through the day, only taking approximately 30 minutes to get to Bathurst, so was convenient for our stay.

"Clean, comfortable and friendly"
Scenic24835568284, 04 Mars 2019

Check in was quick, receptionist was friendly and very helpful and helped with options for meals and feedback on the circus which we had booked to see. We weren't disappointed. The pool was clean, not heated but okay once we were wet. Rooms are spacious, clean and well appointed and breakfast was great. 7 year old asked for something not on the menu and was so happy when it was served. We will stay here again for sure.

"Clean and economical"
Geoff U, 03 Mars 2019

The second floor room was very neat and tidy with ample room for two people. The refrigerator was clean, cold and well stocked. The price for the deluxe room was excellent and even had an extra bed. Staff were very courteous and helpful. Highly recommend Best Western Orange

"Lovely well appointed rooms"
rkca56, 28 Février 2019

Stayed here and possibly would again. Not happy about price gouging when an event is on $145 pn night which then goes up to $200+ in Jan 2020. (Elton John concert) Rooms are large and suitably furnished.

"Overpriced and underperforming"
Alastair B, 22 Février 2019

Large and comfortable rooms spoiled by little attention to detail. Four cups with two saucers and one teaspoon is inadequate when paying $170 per night. No tea towel. Dust on chairs. Slow check in. two kilometres from town. Nice buffet breakfast was included but you had to pay extra if you wanted a proper coffee.

"A nice place to stay!"
H T, 12 Novembre 2018

Rooms are large and comfortable, probably the closest accommodation to the airport on the outskirts of town. They are renovating one of the blocks, so looking forward to upgraded facilities next trip!

"Comfortable "
RVESydney_Australia, 21 Octobre 2018

Convenient location although not in centre of town. Rooms spacious, renovated and comfortable beds. Useful to have kettle, toaster & large fridge. Breakfast was included but was basic. Extra is charged for cooked items or a decent coffee.

"Quiet and comfortable"
DRAGONLADY1043, 10 Octobre 2018

Our room was spacious and comfortable. The bed was quite good. The room service meal was OK but not great. The WiFi was also good with no dropouts and reasonable speed. Good gym and good parking. Overall not to bad.

"Great place to stay, just on the Sydney side of Orange."
Dee H, 03 Octobre 2018

Stayed here for 2 nights recently for a catchup with friends. Good quality room, reasonably priced. I found the bathroom more than adequate, I chose the double bed, very comfortable !(double and a single) Parking excellent! Staff were fabulous for me, they could not do enough to help/assist. Restaurant really super quality food, and most certainly you were not hungry at the end of the meal! Hardly had room for dessert, although (of course) just had to try some of the tempting delights! Happy to stay here again.

"Clean and well located accomodation"
F3174IIbenr, 03 Octobre 2018

Neat and tidy room (ground level - room 31) with double bed, single bed and also it appeared to have a fold out couch. Room spacious and included desk and dining table for two. Kettle, microwave and fridge (mini bar) also available. Room quite dated but in reasonable condition. Bathroom toiletries basic - soap, shampoo and conditioner, shower cap. Towels need upgrading, some work and frayed. Wifi worked well to stream shows on iPad. Parking right outside door which was a plus, however if you want a sleep in, there is quite a bit of noice from people walking about and packing cars etc. Perhaps try and upstairs room. Reception staff friendly and helpful.

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assistance Best Western
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assistance Best Western
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assistance Best Western
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assistance Best Western
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