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Best Western Plus Hotel Ontario Airport & Convention Center,  Ontario

4.0/5  - basé sur 307 notations.
209 N Vineyard Avenue, 91764-4427, Ontario, United States - Voir la carte
+1 909 937 6800 +1 909 937 6815

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Bar-salon
  • Parking gratuit
    Parking gratuit
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
Note des voyageurs TripAdvisor
Sur la base de 307 avis de voyageur
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Cet hôtel d'Ontario, en Californie, est entièrement non fumeur et offre un accès facile au centre de congrès d'Ontario et à d'autres attractions locales. Bienvenue au Best Western Plus Ontario Airport & Convention Center où la satisfaction et le confort des clients sont prioritaires. Facilement accessible depuis les Interstates 10 et 60, il est entièrement non fumeur. Les clients de l'hôtel sont à quelques minutes à pied du centre de congrès d'Ontario et à proximité de nombreuses attractions locales comme le circuit de course de Californie et le champ de foire de Los Angeles. Le Best Western Plus Ontario Airport & Convention Center dispose de 154 chambres agréablement aménagées, chacune comprenant réfrigérateur, four à micro-ondes, télévision câblée/par satellite avec HBO® et accès à Internet haut débit. Chaque matin, venez déguster notre petit déjeuner complet et gratuit. Accès facile aux nombreux restaurants de la région. Parmi les autres équipements de l'hôtel citons piscine extérieure, bain bouillonnant, blanchisserie réservée aux clients de l'hôtel, nouveau centre d'affaires multiservices et équipements pour réunion pouvant accueillir jusqu'à 70 personnes. L'hôtel propose également une navette aéroport gratuite disponible 24 heures sur 24. De nombreux commerces sont à votre disposition dans un rayon de 16 kilomètres de l'hôtel, comme la galerie marchande d'Ontario Mills et les magasins de Victoria Gardens. Les familles visitant la région apprécient de passer une journée au parc d'attractions Raging Waters, Knott's Berry Farm®, ou Disneyland®. Les universités de Riverside et San Bernardino, Californie, sont toutes deux à quelques minutes du Best Western Plus Ontario Airport & Convention Center, hôtel ainsi idéal pour les personnes rendant visite à des étudiants. Réservez votre chambre et faites des économies au Best Western Plus Ontario Airport & Convention Center ! Passez un excellent séjour !

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Avis de nos clients

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Basé sur l'avis de 307 voyageurs
Certificate of Excellence
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Très bon
En couple En couple 50
En famille En famille 88
Escapade entre amis Escapade entre amis 25
Professionnel Professionnel 100
Voyage solo Voyage solo 32
Rapport qualité / prix
Best Western Plus Ontario Airport & Convention Center,Ontario
  • 4
    « Business travel »

    The staff are excellent. Breakfast is better than most. Rooms are clean. Great location, near airport. I stay here often and can honestly say it is the best deal around for the service you get. Safe environment.

    « Clean rooms and very easy access to airport »

    The rooms are what you would expect. Nothing too fancy but clean. I wasn't a big fan of the late night check in window like a gas station but I suppose it maybe necessary for the area although I lived there 30 years and don't think it's needed.

    « Lovely inexpensive stop when traveling »

    We were heading to Joshua Tree National Park and used this hotel as an overnight on the way there. Very efficient, good amenities and lovely breakfast. Couldn't ask for anything more to satisfy our needs.

    « Clean - served its purpose »

    Hotel for the weekend - attending an event - hotel was mainly to sleep and get ready - not a place to hang out or vacation - purpose was served - clean good service - parking was adequate - a bit on the expensive side - of course they were exploiting the nearby event at the NOS center - definitely not worth the price

    « Bedding and breakfast »

    Room was nice but small and lumpy pillows on king size bed were BAD. Also breakfast seems to cater to orientals. Didn't eat hotels breakfast. Need American food served or at least offered!! Room itself was nice and very clean. And reception area and employees there were very nice.

    « Ontario/Rancho Cucamonga Excellence »

    I have stayed at this site many times. Great location! Close to airport, shopping, gas, Costco & Goodwill! What more could you ask for. Staff is always friendly & accommodating! Nice pool too! Close to Government center & courts. Rancho Cucamonga is a nice safe location for this hotel.

    « Good Night's Sleep at the Best Western Plus Ontario Airport »

    Since we needed to pick someone up at the airport later at night, we stayed the night at the Best Western Plus Ontario Airport. We had a comfortable king size bed and slept well. The room also had a nice TV with a movie channel and lots of free stations. Internet speed was good. There was a desk area. There was in in room safe. There was also a microwave and refrigerator. Bathroom was fine. I did like the dual shower heads in our room (not sure if all have those.) We slept in so did not enoy the complementary breakfast. Parking is free. There is a nice swimming pool and hot tub. In terms of a Best Western Property I found it comforable, but average compared to other such properties.

    « Moving Mayhem »

    I have posted before for this hotel however I felt it necessary to post again. My family and I were in the process of moving from Arizona to California and we found out last minute our apartment would not be ready on time. I was so relieved when I was able to book 2 rooms for the same day. I was also very pleasantly surprised that the rooms they assigned us had so much space for our young grandson to run around and unwind from the long ride. They were also able to accommodate our very large moving truck! If I had any feedback to give is that the rugs in the room are very dirty even though the color of it hides the dirt well. But all in all I will definitely recommend and use again.

    « Comfortable »

    Needing a place near the Ontario airport, I was pleased with this property. The rooms are adequately sized and the beds are comfortable. The breakfast is typical with one exception, they offer an Asian-inspired "top ramen" soup with breakfast.

    « first stay »

    Was a great place to stay, and get to the airport in time for flight! The Breakfast ladies were very accommodating, and the parking while flying is in a safe place. However I am annoyed now at the fact I cannot get out of this survey without writing a book.

  • 4
    « Very nice hotel »

    This hotel was conveniently located, easy access from freeway and main street; parking was easy. The staff were professional and very accommodating. The hotel was modern and clean, very nice, very well maintained. My room was very comfortable, had everything I needed, clean, quiet, average bed comfort. The breakfast was satisfactory and the breakfast area host was very helpful and friendly. I would recommend this hotel to others and will also stay here again if I am in this area again.

    « visit »

    The hotel was close to family but was a good value only wish we could have had a little more quiet a/ c was loud and neighbor were up late and loud, did not report problem just delt with it and breakfast was crowded so only got a glance

    « Night Before Flying to St Louis »

    Room was small, but modern. Motel is fairly new. Coffee pot worked....wasn't a Keurig. Check in and out was straightforward. Motel was quiet. Price was reasonable. Was close to Ontario Airport which I flew out of early the next morning. Did not have chance to sample breakfast buffet. There was coffee available in the lobby when I checked in during the early evening. Plan to stay again if need arises.

    « Where is the Plus is this BW? »

    Breakfast was a joke, nothing but carb and cheap quality items. No bacon or sausage, instead biscuits and instant noodles and frozen yogurt! I have never stayed in a BW plus and has this type of breakfast. Don't mean to be ungrateful but there should be some kind of standards when you are a plus BW. I have stayed in many BW plus hotels and this was by far the worse. Rooms are old and sound proof is horrible, I WOULD NOT recommend. Ladies at the breakfast kitchen worked very hard to keep the area clean and check in and out staff was friendly.

    « I'll be back! »

    The staff was very friendly and helpful which is a big plus for me. The room was smaller than I am used to but adequate and the beds were very comfortable! I plan to come back next year and stay there.

    « Skip Breakfast unless you like carbs »

    Skip the breakfast unless you like carbs or Asian Soup. There were no breakfast meats available just eggs and eggs with chorizo and the usual waffles, muffins, instant oatmeal and other carbs. This is a great location if you are flying in or out of Ontario and there are some great places to eat nearby. Clean and comfortable but the WiFi is slow.

    « Convenient and fair value »

    The room was clean reasonably quiet. The breakfast staff put forth good effort to keep the tasty items stocked, fresh and the serving area clean. The office staff were friendly and efficient. All in all, a nice stay. We won't hesitate to stay there again.

    « Nice clean rooms »

    Stayed at this hotel for one night and was pleasantly surprised with the clean rooms, nice place to rest up on our return home. Even though the airport was in close proximately the noise was never a factor. Close to freeway ramp and to the Ontario Mills. Will return again to this hotel.

    « Mehhh »

    While they have a beautiful, clean lobby and lounge area the rest of the hotel is just a dressed up version of a motel. Not exactly the best Best Western I have ever stayed at. Booked 2 nights and only stayed one.

    « A Great place to "Park - Sleep - Fly" »

    Nice clean and friendly place to stay for early flights. Shay and Lisa were very helpful and friendly during check-in. They gave us breakfast to go bags since we were going to take the shuttle to the airport at 4:30am and would miss breakfast.

  • 5
    « Great experience »

    Everyone at the hotel was very friendly and helpful. We were able to get drop our car off at the rental agency the night before and be picked up by a driver and taken to the hotel so we didn't have to do it in the morning.

    « Best Western Ontario Airport »

    Nice place close to lots of shopping / dining. They have a nice pool and a very nice gym set up. Big breakfast areas. Close to freeway, but very quiet location. Friendly staff, lots of parking. It was hot that week, but my room was cool. AC and internet all working well.

    « Okay but two dropped calls »

    Spent the night as we had an early flight out and wanted the convenience of waking up, leaving the car free and taking the shuttle to the airport. The room was decent and reasonable for the airport parking and shuttle service UNTIL we flew back. We got our luggage and called for the shuttle. We had to call three times as our first two calls were dropped while we were on hold. Finally after 20 minutes and three calls, we were told we had a 15-20 minute wait. If our first two calls had not been dropped, our rating would have been a 3.

    « Good for an overnight »

    The proximity of this property to the airport makes this hotel very convenient for the traveler. Unfortunately there are no good reliable restaurants within walking distance unless a sandwich or diner fills the bill. The well rated Italian restaurant close by is closed on Sunday, when we stayed. So we had to drive a bit to something that would work --- although there is an In and Out close by. Another thing that is not clear from the photos is that this is a MOTEL: the rooms are all accessed directly from the outside! Thankfully the hotel located our two rooms right next to each other, which eased the mind of a nervous family member traveling with us who doesn't like outside room access (motels). Also the motel is noisy! Not airplane noise, but "guests" jumping around in the room a floor above us, others outside yelling to one another -- just people without a sense of others being around and perhaps wanting quiet. I saw this in several other reviews as well. The bed and interior of the room are well maintained and comfortable. The rooms we had were very clean and comfortable. Last, the staff -- especially Lisa -- were very pleasant and helpful. This one feature really drove my rating to be as generous as it is. They went out of their way to accommodate our needs. Hats off to them.

    « Great place to stay! »

    Good value, free nice breakfast, comfortable machine nearby...don't know what more you could ask for. Also, the staff was friendly and helpful. I highly recommend this hotel. Free shuttle to and from Ontario airport too!


    As we typically do, we stayed at this Best Western prior to a early-morning flight my wife was taking. We live about an hour and half away and we would have otherwise had to get up in the middle of the night. As it was, we still had to get up at 3 AM for her flight! At any rate, for the first time we were given a handicapped room which was quite spacious and which would have been quiet but for our Asian tourist neighbors, who seem to have a penchant for speaking outdoors loudly. The only complaint we could make was the weak Wi-Fi signal at the far end of the building where the room was located. A repeater is need to strengthen the signal.

    « Adequate »

    We stayed one night. The room was clean and everything in working order. There is a nice pool which we did not use during our stay. The adjacent restaurant was closed and there is nothing else comparable close by. The breakfast was satisfactory with several selections including waffle maker. The bed was quite comfortable. Generally, this hotel is adequate.

    « Don't recommend »

    The breakfast area is small, the breakfast options are very limited and the quality of the cooked items was low. The Wi-Fi was super-slow, I always reverted back to using data on my phone. The flowers outside my door had an awful smell, even though they were pretty.

    « Bad cleaning services »

    After checking in got into a room that was not totally clean. Also when came back the next day after a day out, we found that our room had not be cleaned that day. We do not recommend this hotel. There are better hotels and values in this area closed to the Ontario Airport.

    « Terrible Hotel Terrible Service »

    Terrible place. Doesn't take any kind of prepaid credit card- even if it has more money on it than a normal bank card. Don't waste your time on this place. I would give it 0 stars if possible. The window person (since it was nighttime) had a very unkind attitude and was pretty rude. I will never stay in another best western again after this.

  • 4
    « Very happy with my stay! »

    I chose this hotel primarily for the location to visit friends. I stayed one night and all went without a hitch. The property is clean and tidy. I had the pool and spa all to myself on a Wednesday afternoon (June 1, 2016). Bed was comfy. I heard no noise from other guests. The only issue I had was I needed to wait a bit for staff to re-stock/re-supply breakfast items. As a worker shared, a large tour group had just come thru and cleared out all the food items. Aside for something like this that is out of your control, I really enjoyed my stay. Definitely staying here again!

    « Townhall Meetings »

    This location is one of the best around the Ontario area, if you need to do some shopping the Mall is very close, if your looking for a nice place to have dinner and drinks, you have establishments very close. Within walking distance, This location is centrally located, everything about this location is great. I am and will be staying at this location again.

    « Nice & Quite »

    Traveling through needed a place to stay found this very clean very quiet Hotel. The staff was great, the hotel room and grounds were so clean that it looked like Disneyland. I would recommend this hotel for family and friends.

    « Less than expected from a previous experience »

    First of all, when I stayed in another location of this Hotel Chain I received great service, but the opposite from what I got on this location, when I made my reservations on line, it wasn't mentioned that I would have to make an extra deposit per when checking in, so I had to present my card for an extra charge per room " as a security deposit" that was to be cancelled from charges when checking out and nothing was wrong with the room, when I checked out, the front desk clerk confirmed we were "ALL OK" and charges were to be cancelled, this was last Friday and I'm still waiting for the charges to get cancelled and my card cleared form those charges. This made other differences from when I stayed in another location minimize compared to this surprise charges, definitely not booking on this location next time!!.

    « Vacation Kick off »

    My friend recommended this Best Western because she knew I was staying close to Ontario Airport for the convenience since I had a 6am flight and needed to park my car at a remote airport parking lot. She said that this Best Western offers up to 14 days of parking at a reasonable rate plus a ride to the airport. I was sold and it turned out to be the best thing I could have done. The room was clean, nicely decorated and the bed was firm just like I like it. It smelled nice in there as well.

    « GREAT HOTEL! »

    I was pleasantly surprised by this Best Western property. I stay at Best Westerns all the time, and in general am happy with the quality. This hotel exceeded my expectations. Beautiful property, nice pool and spa, fitness center fully equipped, and the best breakfast buffet I have had at any Best Western property. Very close to the airport and the Citizens Bank Arena. I will definitely stay here on my next Ontario visit.


    This hotel is in a very good location. We found it easy to find. It was very clean, however the shower ceiling clearly had some water damage that was not well repaired. On a personal note, I find it very irritating to get to a hotel room and find just 2 towels for 2 people. My daughter and I both have A LOT of hair and one towel just doesn't do it. We also had one hand towel and 2 washcloths. I guess most would find this adequate and they did bring us more when we requested them. I know we're trying to conserve water...I understand that and I understand that this is minor. The staff was quite friendly and, as usual, the beds were very comfortable. The comfy beds are one of the reasons we stay at Best Westerns. Other reviewers complained about the noise, but we didn't notice that at all. I mean, you're staying by an airport. Lol.

    « Clean and Dependable »

    For business or personal travel it is a well operated and clean facilityl Located near airport without airport or traffic noise. Many resturant choices close by and easy walk to Ontario Convention Center. Newer big screen TVs ans comfortable beds. Breakfasts were well down. but room could be larger to accomodate travelling groups.

    « Excellent »

    Excellent stay at this Best Western--room was great, bed was comfortable (better than mine at home)! Breakfast was nice, would have liked some bacon for breakfast; and a few less "ill mannered" group of guests that basically pushed us aside to grab at things! Hotel can't control that though ;) Overall, service was wonderful, room was wonderful. I was there for a function that took place in the Crystal Room and all was good there as well!

    « Perfect Weekend »

    I have always counted on Best Western for my hotel stays. This was no exception. This was a perfect weekend. Location was great. Always appreciate the cleanliness of the remote control which is overlooked in many hotels. Close to restaurants and freeway to Pomona. The staff was always friendly and helpful. Will be back!

  • 4
    « Girls night out »

    Very clean and comfortable room, we were able to check in early, so a good plus, we had one of the rooms towards the back, which was perfect for sleeping in late.. Walking distance to many places for snacks, dinner, and if in the mood, dancing across the street at Misty's Lounge inside the double tree hotel.

    « April 16 »

    Clean, grounds are gorgeous, quiet, close to freeway, a new breakfast cafe. Loved everything about this location, and I solely stay at Best Western. I even told the gal at the desk that this was now my favorite Best Western.

    « Best Western Plus gets..... A + »

    I had the pleasure of staying here last Friday 4/8/16. A beautiful new lobby with a relaxing bar and lounge area. Fast and friendly service from David at the front desk. He is available member to the staff at this Ontario location for sure. Comfortable and spacious accommodations with 2 flat screens. VERY fast service from housekeeping when we asked for more towels. I would recommend this Hotel in the Ontario area for business or pleasure. I look forward to staying here again when I return in the near future.

    « Townhall Meetings »

    Aside the poor internet service in our location of the hotel, the stay was very pleasurable and affordable as well. The Hotel is well located for walking distance to shops, restaurants, and convention center. A short drive (1 to 3) miles in either direction and you have Department stores and better restaurants for evening dinning.

    « Not a Plus »

    Do not consider this motel a ?Plus.? We've found that older properties with outside entry rooms do not measure up to what we expect in a plus rating. We arrived after 11 pm and had to register thru an outside window of a detached building. The owners had certainly tried to update the property but paint and updated bedding on very hard beds, limited electrical outlets, noisy suitcases on concrete, blocked sidewalks by housekeeping staff, inadequate lighting, make these older properties disappointing and not worth the fees they charge.

    « Pleasantly surprised! »

    We stayed at this hotel on a whim while traveling through California. I was a little skeptical at first upon arriving but was very pleased overall during our one night stay. The room was clean, the bed was very soft and comfortable and the shower was superb! I like that that the hotel uses a "clean remote" to reduce the spread of germs. The room had a mini refrigerator and a microwave. We had a very restful and pleasant nice sleep, no noisy guests outside. The staff was very accommodating and the free breakfast was pretty decent. I would definitely return again on a whim. Thanks Best Western!

    « Nascar Race »

    We spent one night at this hotel prior to going to the 2016 Auto Club speedway for the Nascar race. Hotel location was very convenient, 30 minutes from the track. Food was very close and variety was excellent. Breakfast was OK. No restaurant was in the hotel, but many were within 5 minutes drive.

    « Stay was ok »

    The stay was good, service could be better. Depending on the mood of the front desk, you get different service. The location of the hotel is good because it's close to the airport and convention center. Breakfast is reasonable.

    « Pleasantly surprised »

    Spent the weekend at the best western. The rooms are clean, the beds are very comfortable. Tip: ask for a room without an adjoining door that way the room is quieter and definitely bring your own towel. They only provide 2 large towels per room. Otherwise the price is great! Liked it so much I will come back next month.

    « Great Rooms »

    Not only are the rooms very good but the bathrooms are upgraded (recently, it appears!). I don't care about the rest of the room if I have a great bathroom and it was high quality comparable with any 4 start hotel. Thanks, Best Western! You got your priorities right.

  • 4
    « On business trip to Convention Center »

    Staff was very helpful. Room were clean and organize. Area near and around hotel was very clean. We enjoyed the great breakfast available to us. Plan on making this my hotel of choice for our annual convention in Ontario CA.


    This is probably the tenth time we've stayed at this Best Western prior to travel from Ontario Airport. The rooms are well furnished and clean. However, on our latest visit, the room was not yet cleaned (we arrived after the check-in time of 3PM), which necessitated us sitting in the lobby and business center until the room had been cleaned. I guess things of this sort happen, but it was a minor aggravation. All in all, a convenient spot to stay when having an early flight. Many restaurants nearby, as well as two large shopping centers.

    « Good Little Spot! »

    I was impressed immediately when the shuttle picked me up. My shuttle was helpful, prompt and she had a great sense of humor. The minute we arrived at the hotel she brought me through the doors and to the front desk to get checked in! The young lady at the front desk was just as impressive! Luxury hotels are nice, but sometimes you just want to be in a place where the staff are friendly, helpful and real! My room was clean, comfortable and was just what a weary traveler needed. It was conveniently located near several restaurants and local amenities. I will stay here again in when the time comes.

    « Great Stay! »

    I stayed here while I was in training. Service was really good, Rooms were very nice. Bathroom was very nice and bedding was comfortable. Hotel Serves a hot breakfast in the morning, Shuttle service, Wi-Fi, and vending machines for snacks and drinks. Plenty of parking for anyone bringing their vehicle. Rooms had built in AC units to the outside wall. Room got really cold (which I like).

    « ok hotel »

    The hotel is ok, nothing fancy. There's international tourists stay at the hotel on a regular basis; however, the breakfast room is too small to accommodate all the people. We stayed there for 3 nights, and we had to fight for a seat and food. I don't think I am the first one to complain, they better make some changes. Housekeeping didn't even leave coffee in the room on our last night. Anyways, we will not stay there again!!

    « Nice Room, Convenient Location »

    This was a nice place to stay! The hotel was easy to get to, right off of the freeway in a good area with free parking. My room was clean, and the bed was comfortable. Free breakfast included. Friendly lobby staff.

    « Terrific service! »

    The room was clean and well outfitted, as usual. But the important part of this review is the service provided by the manager and maid staff to return my phone charger that I left in the room. I can't thank them enough!

    « Handy to the Ontario Airport »

    The Best Western Plus Ontario Airport is very handy to the Ontario Airport. The shuttle service was excellent. Our room was comfortable and the service was good. Routine breakfast. We noticed the beautiful flowers blooming!

    « Quilters Paradise »

    The hotel was very convenient to the convention center. Was able to walk back and forth easily, they also offered a shuttle all day to the convention center. Very convenient for the Ontario Quilt Show!

    « Great place to start »

    Whenever I'm in Ontario I stay at the best western. The stafff is friendly and aways ready to help with whatever issue may arise. The rooms are clean and the hot breakfast is a great way to start the day.

  • 5
    « Road2016 »

    We stayed at this hotel partially due to its location to the convention center and also due to the amenities offered. We were very pleased with the logistics and the service we received. The shuttle drivers were very nice and helpful.

    « Best Western stay »

    If we are ever in the area of Ontario, my wife and I would choose to stay at the Best Western hotel. The beds were magnificent and I never slept so well. Even the shower head provided great comfort. I would recommend your hotel to all my friends and family.

    « Wish it was better »

    I have stayed at this location a few times during the past 4 years. This is the first time I was not 100% pleased. The hotel has a maintenance and communication challenge. I must point out that the front desk team was friendly and helpful albeit embarrassed. The grounds are spotless, the parking area clean and safe and well lit. I walked into my room to find eaten food on the desk and a piece of luggage on the floor. Wouldn't you think the room was occupied? Poor communication with housekeeping to the front desk. I walked back to get a new room. Second room smelled like carpet adhesive or roach spray and the TV did not work. Maintenance was called. The guy was nice, no uniform, so do I let him in? He tells me he tried to fix the same TV a week earlier and it is a bad company that makes the TVs. I walk back to meet an embarrassed front desk clerk walking towards me with a new room key. I get placed back in the original room that was now clean and the empty suitcase thrown on the grass in front of my room. This room also smelled like roach spray. I left the windows open but the exhaust fan in the bathroom was broken so I could not get a cross breeze. Day two. My room key doesn't work. I was checked out for some reason, so I walk back to the desk to get a key to my room for night 2. Upon check out the clerk asked about my stay. I told him everything, he said oh and thanks for staying with us. Now granted I was a guest suing my Best Western Platinum points and points for day 2. So no actual cash was exchanged, but I would have thought his answer would have been more empathetic.

    « Handicap access »

    Handicap access room changes are under review for better access and comfort. The room does not meet ADA standards for bathrooms and could be made more accommodating for wheelchair use. Management took notes as to problems encountered and will make changes.

    « Best Ontario Secret is Best Western »

    I have stayed at most of the mid-level hotels in the airport area but the BW Plus tops my list Why? Great rates. Totally remodled facility. Comfy rooms. Fabulous, friendly and helpful staff. Great pool and spa...clean and maintained. Terrific happy hour (2 freebies). Can't beat the location just minutes to freeway and airport. Exercise room and business center to boot. The owners care about thus place and the staff reflects that vision. Jim from Idaho

    « Bonus stay in nice clean hotel »

    We had some bonus points saved from best western so we got the stay for free and it was quite ok. They did put us in a room far back, but the room was nice and clean and the reception staff were very friendly. It is very close to the airport so expect some noise. We were tired so we didn't notice. The breakfast was not top notch and it was very cold as the staff insisted that the door be kept open despite several customers complaining. Lots of Asian people so breakfast included nudel soup, which was new to me, but they had waffles as well. Travelers tip: turn on the heat before you go to bed. in December the room gets really cold at night.

    « GREAT! »

    Great location! Easy access to Freeway(s). Lots of good places to eat! Hotel was very clean. We would stay here again! Rooms are small but has everything you need for a Weekend overniter (Fridge/Microwave), contintental breakfast!

    « Convenient to this convenient airport »

    Flying to California is best done when you use Ontario Airport. Staying at this hotel is convenient and reasonably priced. The staff is friendly. There is a nice breakfast buffet and a pleasant happy hour included in your stay. There is a great airport shuttle...great because it operates when you need to get to the airport. I would recommend you try to fly from this city if you are going to/from the East Coast/Seattle/Palm Springs/Los Angeles and stay at this hotel.

    « best value for the rate »

    very clean, great location, great amenities and friendly staffs. This is not our first stay and definitely not the last. never had more comfortable bed. when you walked in to the room the first thing that hit you is the cleanliness and the fresh smells of the room.

    « Lost and Found Failure »

    Don't forget anything behind at this hotel. You will never see it again! Very disappointed! Housekeeping staff feel entitled to your forgotten items, then lie to management about them. Room was nice enough but closet has doors so easy to forget hanging items.

  • 4
    « This became our Park-Sleep-Fly hotel. »

    Years ago, when we have early flight, we start spending a night at Ontario hotel instead of leaving home early and drive. This way, we can sleep bit longer and more relaxed - we are less than 10 min. away from Airport. We stayed at few hotels around but I think this one became our "usual" because some hotel does not provide early/late hour shuttle. The room is big and clean - bus is ready every 30 min. Only thing is the breakfast may not be ready if your flight leaves early....

    « Nice Enough »

    The room was clean and the breakfast was decent. Just a standard room, but, I will say that the shower head was one of those rain showers. Nice! We would stay there again. It was also close to a lot of restaurants and the Ontario Mills Outlet Center.

    « Stay somewhere else while in Ontario »

    Not really a bad room, but the place attracts ....well at least this time some very rude and drunk individuals. It is impossible for me to believe that the hotel staff was unaware of the party going on two doors down from me. I did not complain because I got the feeling at check inn the staff was very unhelpful. You cans stay at the Courtyard near here for the same price.

    « JUST WALK »

    Everything was right there. And IN-AND-OUT right up the street. Good hotel and good people. From here you can just walk to convention center and to fast food. The airport was just right down the street and getting on the freeway was easy.

    « Not a good hotel »

    This hotel had problems, got static on some TV channels, the mattress was very hard and the fan in the bathroom made a terrible noise. The staff was very nice. The breakfast was a continental, not a full hot one. I thought the room was not worth the money.

    « Great Hotel »

    The hotel was reasonable and close to the airport. The staff was friendly and helpful. The room and lobby were really clean and fresh. It is close to nice restaurants, only a block away from Rossie's Italian restaurant...which I highly recommend. I will stay there my next trip to Ontario.

    « convenient to airport »

    this is a motel which I like since you can pull up outside your door. safe neighborhood and eating areas around. Nice big pool and hot tub. breakfast is supposed to start at 6am but it was nice of them to open early the morning I had to leave at 5:30 am for the airport

    « Clean, convenient location »

    Pleasantly surprised. The rooms and common areas were very clean. Maintenance and housekeeping were visible every day. I have stayed in other hotels and never saw maintenance. Breakfast is available from 6 - 10 daily. Coffee is available 24 hrs. The staff were friendly and pleasant. My only negative is the set up of our room. If the closet door was opened, the bathroom door couldn't open. Also the breakfast area was crowded.

    « Best of the Best »

    I've stayed at many Best Westerns across the country, which for the most part have been comfortable, BUT there was something about the Ontario Airport Best Western that made me feel especially WELCOMED. I highly recommend it to any type of traveler!

    « Other than Breakfast, A Great Stay »

    I was visiting Scripps College nearby (15 minutes away) and then flying out of Ontario Airport, so this BW+ was convenient. Room appeared freshly remodeled, large bathroom, big flat screen TV with nice channel selection, king bed was very comfortable. My only complaint was that the breakfast room was too small and items were not refreshed, I had to request and wait. Funny how some hotels run their breakfasts flawlessly and other struggle, it is not a complicated thing.

  • 1
    « They will overcharge you, and then make you wait to get your money back »

    Rude Rude staff, they say they will return calls and don't, they charge me over $500 for a two night stay and then said they fixed it to them charge me again. No managers on duty. DO NO STAY HERE they will rip you off

    « That Bed is Super Squishy? »

    PROS: Easy off and on to I ? 10. The room was nice and clean, and quiet considering we were very close to the airport. It was close to the Ontario Mills Outlet Stores. The shower head was at a nice height and there was plenty of hot water and pressure too. The front desk was pretty nice. CONS: Everything was locked up or chained to something (I guess the neighborhood was bad). You had to use your room key to get ice and that was not good, as the first time I went for ice I didn't take my room key with me. I had to take 2 Advil's in the morning for my aching back because the bed was too soft for my liking.

    « SHEY (front desk) »

    My husband and I stayed here couple days ago and I really want to congratulate SHEY for her great costumer service.. If you haven't given her a promotion yet, please do.. There was a problem with our reservation and she took care of us immediately and with the best service ever! She's great. Please give SHEY a big thank you and give her raise lol. She really deserves it..


Venir à l'hôtel ...

Toutes les directions

Depuis : l'I-10/San Bernardino Freeway. Prenez la sortie Vineyard puis roulez sur Vineyard en direction du sud pendant 200 mètres. Le Best Western Plus Ontario Airport & Convention Center se trouve sur la droite.

Depuis : la CA 60/Pomona Freeway. Prenez la sortie Grove puis roulez sur Grove en direction du nord pendant 4,5 km. Tournez à droite sur Holt. Au bout d'environ 1,5 kilomètre, tournez à gauche sur Vineyard. Le Best Western Plus Ontario Airport & Convention Center se trouve sur la gauche.