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Best Western Hotel Old Mill Inn,  Omaha

4.0/5  - basé sur 306 notations.
650 N 109th Ct, 68154, Omaha, United States - Voir la carte
+1 402 431 1246 +1 402 431 1398

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Piscine chauffée
    Piscine chauffée
  • Services de massage
    Services de massage
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Note des voyageurs TripAdvisor
Sur la base de 306 avis de voyageur
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Galerie photo :
Bienvenue au BEST WESTERN Old Mill Inn !Cherchez-vous un hôtel près du parc d'Ameritrade ? Notre hôtel d'Omaha bénéficie d'une situation pratique, à proximité des principales attractions de la région. Pour les clients qui veulent un hôtel près du zoo de Henry Doorly® d'Omaha, ou un hôtel à proximité de la maison de garçons originale du père Flanagan, notre hôtel d'Omaha offre ce qu'il y a de mieux en termes de qualité, de service et de confort. Notre hôtel près du centre-ville d'Omaha offre des prix imbattables, faisant de notre établissement un lieu de séjour populaire auprès des voyageurs d'affaires aussi bien que les vacanciers. Avec une piscine intérieure et un bain bouillonnant, tout proche du quartier des affaires d'Old Mill et le service le plus amical de la ville, nous redoublons toujours d'efforts pour que vous vous y sentiez comme chez vous. Le siège social d'Ameritrade est à une courte distance en voiture et nous accueillons beaucoup de voyageurs d'affaires dans notre hôtel d'Omaha. Si vous êtes ici pour le travail, nous sommes proches du centre de congrès CenturyLink, des principaux hôpitaux d'Omaha, ainsi que du centre médical pour enfants et du centre médical méthodiste. Nous sommes également situés près de l'université du Nebraska, campus d'Omaha et sommes une résidence secondaire pour les familles des étudiants et les professeurs en visite. Que vous soyez ici pour un séjour prolongé ou seulement pour la nuit, bénéficiez de notre service de qualité et de la fidélité de notre marque. Les World Series universitaires d'Omaha attirent toujours les foules dans la région, et notre proximité des magasins permet de trouver facilement des souvenirs et produits de première nécessité. Du Berkshire Hathaway Weekend au Henry Doorly Zoo® d'Omaha, la ville a de quoi plaire à tout le monde, pour un amusement sans fin. Nous offrons à chacun de nos clients ce qu'il y a de mieux dans notre hôtel d'Omaha. Ceci signifie une literie de luxe, des chambres spacieuses et propres, et le meilleur service de tout Omaha. Ici, vous n'êtes pas seulement un client de plus. Nous vous traitons comme un membre de la famille et sommes fiers de vous accueillir pendant votre voyage dans notre ville. N'hésitez pas à nous dire ce que nous pouvons faire pour améliorer votre séjour, et nous ferons tout notre possible pour vous satisfaire. Réservez une chambre confortable au BEST WESTERN Old Mill Inn et bénéficiez d'un emplacement imbattable ! Passez un excellent séjour !

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Avis de nos clients

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Basé sur l'avis de 306 voyageurs
Très bon
En couple En couple 72
En famille En famille 117
Escapade entre amis Escapade entre amis 16
Professionnel Professionnel 65
Voyage solo Voyage solo 15
Rapport qualité / prix
Best Western Old Mill Inn,Omaha
  • 5
    « Short nights »

    when there in August and loved it is had to go back in September and loved it again. Everytime I'm in that area and need a room that's where I'm stopping. I also love that it's so close to the airport and other important places. Easy to find

    « Great Motel for the price »

    I was very impressed with the friendly staff and the cleanliness of the room. The room was very spacious and comfortable. The breakfast was great and there was a variety of food to choose from. Would definitely stay here again. Great place and very reasonable

    « Great Bed »

    This is a very nice hotel and will definitely stay here again. The bed was extremely comfortable, pillows were great, the shower was wonderful, everything was clean and comfortable with lots of variety at breakfast. We would highly recommend this hotel.

    « Vacation Stay »

    This Best Western is very clean and quiet. I loved the service at the front counter and the maids were friendly and accommodating. The breakfast was good but the coffee was weak but was corrected after notifying them. I will definitely stay at this Best Western in the future.

    « Great hotel »

    We stayed at this hotel on our recent motorcycle trip, the hotel was very clean, our room wad spacious and had a jacuzzi tub. The breakfast was excellent. About the only thing we didn't like was it was difgicvult to find, as it wad tucked in behind a strip mall.

    « Ugh »

    Looks and feels like an upgraded Motel 6 without the roaches. Small dinghy rooms, difficult for handicapped to move around.broken shower head, refrigerator and microwave hidden in clothing cabinet. Over priced for such shabby quarters. This was supposed to be a handicapped room. Not to ADA standards.

    « Stay cation fun »

    The hotel staff was very helpful when we arrived. The rooms are clean and comfortable. The breakfast the next morning was nice. We enjoyed all of the accomodations. The beds were really comfortable. With being handicapped, they had great accommodations for us

    « Wonderful stay in Nebraska! »

    Our stay in Nebraska was unexpected and the reservation was made last minute. That did not matter - we were met with exceptionally friendly courtesy upon checking in (and out) and the room did not disappoint. Everything was clean, fresh, comfortable and working properly. We loved all the extra amenities such as the fridge in the room and even though we did not use the microwave, it was nice to have just in case. The shower was great and breakfast delicious! We would not hesitate to stay here again!

    « Very clean, new, comfortable »

    This is a very clean and newly renovated with nice rooms, very comfortable beds and it is located close to the highway. The pool and hot tub looked nice, but I didn't get a chance to use it. Separate room for breakfast also looked nice, though didn't eat there. I would definitely stay in this hotel again.

    « Hard to navigate at night »

    We came in late and could see the hotel but the roads were so confusing to get there even with the iPad in hand. Lots of renavigating. The hotel is right under a large noisy power line too. Our tv didn't work and there was black mold between and under the shower surround panels. They were going to address and clean it at our departure. The remodel job looks okay but they are currently working on the roof. The carpet fibers washed of my feet in the shower and left me feeling ichy about how clean the room was. The beds were comfortable.

  • 5
    « Great business stay »

    Stayed here the night before an interview. It was easy to get to, restaurants and convenience stores nearby. The room was very clean and the fitness area was great. I was a bit disappointed with breakfast, but not a big deal. Overall, I would recommend this motel, and it was a great price!

    « Exactly what we needed for the trip, no more, no less. Basically as advertised. »

    We were in Omaha for the USATriathlon National Championships and had a fairly pleasant experience. The room was clean, and the staff was fairly friendly and helpful. The fitness center was above my expectations. The cardio and strength training equipment were club quality. The pool/hot tub area was clean and well kept. If you put some trash out in the hall for collection, it was gone in a few hours or less. The only negative to the room was the size of the bathroom, as it was smallish and only had the tub and toilet. The sink was outside the bathroom, next to the closet near the entry way, The facility was quiet, and we heard nothing from the adjoining rooms. It is set in a quiet professional park with a few bars/restaurants within walking distance. Speaking of food, the breakfast was more than ample with juices, coffee,tea, milk, three types of cereal, bread, waffles, sausage and biscuits, as well as all the napkins and utensils, that one would need. The breakfast area had ample seating, and was continually cleaned by the staff.

    « Used to be nice but stinky now »

    I know they have been working on the hotel but the hallways smelled stinky! Our rooms tiles were uneven, and the air conditioner in the room proceeded to make this noise when it was shutting off like the scream on PBS mystery starting. It woke us up everytime it went on and off. Price was good tho, but we won't stay there again.

    « The worst customer service experience »

    Last weekend my husband and I went to Omaha for a visit. We booked a room in the Best Western Old Mill hotel. Upon arrival we were greeted by a nice and friendly, albeit a little disheveled, male receptionist. He was pleasant and welcoming, explained everything we needed to know. Our room was nice and clean and overall we had a good first impression. Next day we left hotel early and spent half a day on our feet. We got back to the hotel around 2:15 pm to rest. At about 2:25 a small dog started barking in the room next to ours. After 5 minutes I called downstairs to let them know this was disturbing to us. The phone rang for a long time and nobody picked up. I was going downstairs to talk to the front desk receptionist, but I saw a person who claimed to be a manager on our floor. I explained to her that we were trying to take a nap and the barking dog was disturbing out rest. She said that the person from this room is downstairs checking in. I thought it was a lie because why would the dog be in the room while the person is checking in? About 10 more minutes later the dog was still barking and nobody returned to the room. My husband called downstairs to notify them the disturbance still was taking place. The manager said she was going to talk to the person who stayed in that room. The dog was still going at it at 2:55. My husband went downstairs to complain for the third time. The manager apologized, said that she spoke to the owner of the dog, and there is nothing else she can do. Her exact words were: ?There is nothing else I can do?. The way I see it, they could have offered us a different room, a refund, a voucher for a future stay, but she chose to do nothing. What a lousy and careless attitude! I was totally baffled how little they cared about situation and our inconvenience. Originally we were going to stay two nights, but having a barking dog next door wasn't a pleasant perspective for the night's rest. Since there was ?nothing? they could do, we left the hotel. They refunded the money for the second night, but not for the first night we stayed. I went on their website later, and on the very front it clearly stated that they have no pet policy. This has got me very aggravated. I know that things like this happen ? it's part of life. But when a manager is clearly lying, breaking rules and has absolutely no interest in resolving the situation, it is extremely upsetting and frustrating. Do yourself a favor: don't stay there.

    « hard to find; needs upgrading »

    this hotel was not up to what I have come to expect from BW. would not stay here again. the directions to the hotel were really hard to follow and there was no signs on the main street telling you where the hotel was. You have to persevere!

    « overnight »

    was there for an over - night business trip, staff was very friendly and courteous, room was fine everything worked. had the country fried steak for dinner at the onsite AZ grill when i checked in, the portions were on the small side.

    « Old and outdated »

    We stayed here during the College World Series. The first room we walked into smelled heavily of smoke. I don't know if someone had smoked in there earlier or if the person in the room before just brought the smell with them. Either way there was no way we would be comfortable in the room. The front desk guy came up and asked if we wanted to move to a much smaller room or have him just spray air freshener. Needless to say, we opted for the smaller room because air freshener would have just made it worse. So we ened up in a tiny corner room that wasn't too bad. The beds weren't very comforatble, but they weren't horrible. The shower was interesting to say the least. The water pressure was low, the room small, but the worst was the shower. Any time you moved the shower floor made this noise like you were either breaking something or you were going to go through the floor. Breakfast was normal breakfast. It did run out of some stuff a couple of times and the area is smallish. It did what it needed to do, so I can't complain there. It was a decent price for both the College World Series and the US Olympic Swim Trials being in town. Given the choice, I would choose a different hotel next time.

    « Peaceful and Quiet »

    This property was remodeled just a couple of years ago and is not on a major highway but is on a walking trail that goes throughout the city. Paul was great in reception, adding a roll-away and pet after we arrived. Has meeting rooms and breakfast.

    « Room REEKED of Cigarettes! »

    Nice hotel, attentive staff, comfy-enough bed, well-furnished room. But NON-SMOKING Room 328 stinks of cigarettes!! We were in town one night, so decided to stick it out. Next morning, 8 a.m., cigarette smoking started. If it was a guest, not much can be done, I realize. But billing yourself as a "100% No Smoking" hotel, what a shame. We told the manager about it as we were leaving this morning, and he said, "I'll take care of it." Too late for us, and we cannot chance it in the future. For that reason we will not be back.

    « clean and nice place to stay »

    Quiet and Close to Food Options I live in Omaha but stayed at this hotel with my visiting family member . The complimentary breakfast includes a wide variety of hot and cold items. I was there for a night. They provide a Grab N Go bagged breakfast to go if you can't take the time to sit in the dining room and eat. WiFi is complimentary and the fitness center is clean and comfortable with water and towels provided. The rooms are spacious, clean and comfortable. It was very close to the places we were visiting, I will stay again here, had friendly staff and courteous service, quiet location, and very close to all food choices tempted me to stay here.

  • 4
    « Best Western Old Mill Inn Omaha »

    This was to be the weekend of my wife and I mini honeymoon. Overall the Hotel was very nice and clean. Individuals left at different times, apple core(s) and other food items in the elevator, of which the staff did clean the food items up at some point. Also in the Hotel room was a hot tub. The hot tubs in the rooms are very slick and there is not a bath mat (rug) inside the tub for a person/couple to sit comfortably without sliding. My wife and I noticed this and bought our own bath mat to place inside the hot tub. We did think that 18% sales tax was kind of expensive for this type of room. The room itself was just over $400.00 for two people for two nights, but once the tax was added, it made the price almost $500.00. Other than those few things this Hotel is worth the price.

    « Not worth your time no matter the price »

    The breakfast was a joke, something you can get out of your on frig at home. Yogurt, toast , and waffles. Floors and walls are very thin so noise in other rooms is a major issue. We reported issues to the front desk but they did not respond. Elevator can only fit 2 people with luggage

    « Great Swimming Pool & Jacuzzi till 11 PM »

    Cozy beds, ample choices breakfast, quiet place, patio deck to have evening moments, Free and safe parking, newly landscaped, business center for printing some of my emails, I had the best breakfast choices in my most recent stays in hotels in few months, oatmeal, eggs, sausage patties, fruits, and yogurt, spiced tea was my favorite.

    « Hard to find! »

    Due to two streets having the same name, and one having no signage, this is hard to find. Call, and they will give you directions. Convenient to the interstate but quiet. Room was clean, plenty of hot water, good pressure. Place to sit outside and have a cigar if you do that sort of thing. A good value forthe dollar

    « Great Guest Service and Walking Trail Behind »

    Room was clean spacious and comfortable. Next to walking trail and dining options. Kids on our floor. Pool area is small but clean. Plenty of towels. Great front desk agents, Very nicely cleaned rooms, we were happy to have smiles from employees whomever we met in hallways and lobby, very nice citrus fragrance in our room, Would stay again.

    « Great Place to Stay and Friendly Staff »

    The rooms were very clean and the beds were comfortable. Staff was very welcoming and friendly. The complimentary breakfast was very nice. I would definitely stay here again when I am in the area. The staff at the hotel was very helpful and pleasant and helped us find a wonderful place to have dinner when we arrived. Breakfast the next morning offered a variety of options that should satisfy anyone. The room was so comfortable and set the stage for a relaxing stay. a great place to stay.

    « Quiet Friendly Place to Spend a night in town »

    Very attractive building at night, shining exterior lights were gorgeous, very safe parking lot, landscaping is very attractive, lobby was very spacious to spend some evening time with friends, pool is nicely located in a corner of building to have some privacy, Jacuzzi in pool area was really relaxing, trail behind hotel is nice for a beautiful weather walk, very friendly people around in area, very safe location with so many dining options.

    « Horrible experience »

    Out of 70+ reviews, I only have a handful of single stars. This was a horrible experience! On our first morning, we were walked in on by a man saying "housekeeping" with no cart in sight. I HAD THE "QUIET PLEASE" SIGN IN THE KEY CARD SLOT! IT HAD TO BE REMOVED FOR ENTRY Thank goodness we had the interior lock attached! When I told the desk, he just asked if I would like him to leave a note for us to be left alone. YES! If we have the "quiet please" sign out, do not disturb. The next morning,I had requested late check out (a benefit of our status with the chain). Before we were even close to the late check out time, a very rude woman called to ask if we would be checking out that day. We hurriedly got our things together and left. I have never been treated this way at this chain before. We have only had 1 other bad experience at a BW in Kentucky. At least that manager called me to assess and rectify the situation. We have stayed with this chain over 20 nights so far this year. I wouldn't want to lose that business. Beware if you want to stay private and be treated with decency. This is not your hotel. Feel free to check the reviews I have given the hotels (including this chain). I am fair! This was horrid.

    « Very Friendly Staff Best Value »

    Very friendly staff, I checked in late, front desk had kept my keys ready and just took my signature and verified ID and in a minute I was to my room, I called several times for some information, he provided happily even at late night, requested shaving gel and razor and was at my door in just few minutes, happily and with smiles, my bathroom was sparkling clean, very cozy mattress, went to bed till got my wake up, had breakfast, I love coconut to add in my oatmeal, very nice caring staff, I will stay at this hotel, next time in town

    « Horrible! Bedbugs! »

    My 7 year old daughter and I had a girls weekend in Omaha. We stayed at the Bear Western Old Mill. Everything was great until we returned to the hotel (room 208) on our second evening after a busy day of sight seeing. I had left a cup on the desk with a little bit of water in the bottom. There was a bedbug in it! As my daughter was freaking out and crying I called the front desk. The desk attendant was not helpful at all. I told him what I had found and he said he would note it on my reservation. I told him I needed to speak with management and move rooms immediately. He said "unfortunately we are booked so I can't give you another room, but I'll not it on your reservation." I told him that was not acceptable I needed something done now and needed to speak to management now. He said management was gone but he would leave them a message to call me. He said all of this like I was being an inconvenience for him and wasn't concerned with helping me at all. Luckily I booked the room through Hotwire because management never called me. I called Hotwire customer service and after 30 minutes back and forth between Hotwire and the hotel, the hotel agreed to refund 1 night. We got out of there ASAP, and will never return. They did give me trash bags to put our stuff in so yeah. . . Thanks for that I guess. Now on the last day that was supposed to be my daughter and my girls weekend I'm stuck spending $30 at the laundromat, a ruined stuffed animal that she's had for years (I had to wash it on high heat), and an exhausted 7 year old who cried off and on all the night before. Our fun weekend we had planned will now be remembered as the bedbug trip. And for what it's worth I am 200% sure it was a bedbug. The picture is attached to this post. And you can bet I will be reporting my experience to the BBB and health department. Now I'm left cleaning up after the bedbugs that may have hitched a ride with us and trying to convince my daughter that we can stay in a hotel in the future because not all hotels have bedbugs, we just got unlucky with Best Western Old Mill. And hopefully I can get her to sleep tonight without her feeling like bugs are crawling on her.

  • 4
    « 3 Days of relaxation »

    Was greeted every time we came in and out made sure everything was ok and if we needed anything. The breakwater bat was very good and Kim the women that took care of the breakfast was excellent. Room were clean and had everything we needed also had extra coffee microwave in the room and fridge. We also enjoyed the pool and hot tub.

    « Very nice hotel »

    The hotel was difficult to find because they have three different addresses for the location. My phone's GPS just couldn't find it. Very frustrating and the main reason I didn't give them 5 Stars. Otherwise, it was a very nice place to stay. The hotel was clean and well-maintained, the staff was friendly and extremely helpful, and the room was great! There were three of us ladies who went to the Old Market for a day and then the Omaha Zoo the next day. We wanted a little extra room without paying an arm and a leg and luckily, they had a room with a king bed in one room and a sofa sleeper in another room. Each room had it's own TV, we had a "middle area" that had a sink, refrigerator, microwave, and coffee maker. On the other side of the area was a large bathroom. We all felt like we had the space we needed and it was great! I would recommend this hotel.

    « great place but hard to find »

    once we found hotel, everything was great - helpful staff, very good hotel but staff helped us locate hotel - need GSP to find it - but room was very nice - we asked for top floor and quiet area and got it - nice pool and fitness center, wifi worked fine -good breakfast -

    « Excellent Hotel for the price »

    Spent 4 nights at Old Mill while attending graduations nearby. Excellent location although hard to get to. Comfortable room and great staff with nice hot breakfast. Only complaint was hot tub out of order for entire stay of 4 nights

    « Average Hotel »

    We stopped here on a one night stay during a road trip. Arrived about 7 p.m. The person who checked us in was not very friendly, not necessarily rude, but not the friendly demeanor you would expect of a front desk check in, kind of made us feel as though we were inconveniencing him. . However, check out staff and maids were pleasant. The outside of the property is undergoing some sort of construction but it did not inconvenience us. Rooms were clean and average in size. Included fridge and microwave. Hotel was quiet. Breakfast was typical continental with eggs, bacon, and other cold items, pretty good. For a quick overnight stay we were pleased with the hotel.

    « overpriced and lack of quality »

    We got the proverbial 'broom closet'. Very tiny room. Sink in the room (opposite the bed). Bathroom without sink. How logical is that? There was a lot of noise from the ice crusher down the hall and from other guests and staff in the lobby. Soundproofing rooms is not invented here (yet). The room could have been cleaned a bit better: opened shampoo bottle in the bathroom, foot prints on the bathroom floor. The state of the tiny room could also have been better: cigarette hole in the curtain, partly broken of plastic lamp shade above the sink. All small things (like the room), but taken together and considering that we paid USD 196,75 for this room (because it was on the day that Berkshire held its annual meeting and this hotel charges double for those days apparently), it gets a poor rating. There are plus points too: the staff at checkout was very friendly. The breakfast was fine in a very nicely decorated breakfast room. The contrast with our room could not have been greater though.

    « Owners continue to upgrade this property »

    We have stayed at this property three times. The owners keep upgrading its appearance and facilities. They really try to give good service and it shows. The only problem with this property is trying to get to it. It is behind the Social Security Building and some bars and restaurants. Get off the Old Mill Road exit and turn into the mall. Go around behind the mall to the northwest.

    « Hard to find »

    Extremely difficult location to find, and to get back on main arterial road. Would be impossible after dark. Suite was very roomy for the price. The bathroom and kitchenette area were not clean. Creaky, flexible shower floor - no support under it? Stains on towels. Very average breakfast. No fruit offering. Hot tub was broken. Small pool was heated. Other hotels in close proximity which may be better, easier to find. Pleasant desk personnel.

    « Best Western Old Mill Inn, Omaha »

    I would highly recommend this hotel to anyone staying in the area. The hotel staff was very friendly and accommodating. The room was clean and comfortable. The breakfast was hot and filling and as always free to hotel guests. This was a business trip and my first visit to Nebraska but I will certainly be staying here again on my next trip to Omaha. They do not have a shuttle and there are a couple of local restaurants within walking distance. Overall I had a very good experience with this hotel.

    « Has its pros and cons, but overall a good value »

    The front desk guys were very helpful and nice. The location is geographically a good one, but impossibly hard to navigate too. The roads are weird in the 100 block around Dodge. The pool is a nice amenity for a smaller hotel, and the spa as well. Water could have been warmer. The hotel rooms are nice, but the A/C unit was very loud. Possible we had a bad unit. Worst part of the hotel honestly, was east-facing windows with only light white curtains that covered the window, not the darker drapes (they only went halfway). Woke me up around 6:30 when I wanted to sleep in. TV wouldn't turn on late at night, but front desk sent someone to fix it right away. Has guest laundry as well, but going to the basement to do it was a little weird.

  • 4
    « Super Clean! »

    I've stayed here on multiple occasions and keep coming back because it's always clean! The front desk staff is very friendly and helpful, even when I checked in at quarter to one in the morning. The walls/doors seem very, very thin.....entire conversations happening in rooms can be heard when you're walking in the hallway. Just know whatever you're saying in your room, anyone in the hallway can hear it. Cleanliness totally trumps any noise that may occur. Super comfy beds!

    « Great Hotel »

    The hotel and room were very clean and enjoyable. It was quiet and nicely maintained. The continental breakfast wasn't the greatest, but it was acceptable. We would definitely stay here again the next time we go to Omaha.

    « A Perfect Stay »

    I actually have little to say because everything about the hotel and all its employees were nothing less than exceptional. Everything was perfect and I cannot imagine a better hotel stay. I would heartily recommend anyone travelling to the Omaha area to consider this hotel before any other.

    « fantastic stay »

    The room was extremely spacious, clean, well decorated. I couldn't believe the room size for how little I paid! I travel a lot for business and I will definitely be staying here again the next time I'm in Omaha.

    « Good night sleep poor maitentence »

    If looking for a place to sleep, room was good, above average beds. If traveling with family, the pool was cold and hot tub was nasty. Do not use GPS Call for directions off main road. GPS does not find it. IT is NOT on Dodge rd. I am good with directions but the motel is in the back of a business area and does not have an entrance off of the road. Have to go through the Social Security office parking lot to get to their lot.

    « VERY good for longer stays/traveling salespeople »

    Nice size room and ABSOLUTELY quiet. This property would be PERFECT for traveling salespeople. Good size working area. EASY and plenty of free parking. Plenty of restaurants within a 5 minute drive. If you happen to sleep later and miss the free breakfast - not missing much.

    « Awesome hotel »

    Everything was great, 3rd time staying here. All the remodel is done and looks great. People were very friendly and had everything I needed. The hotel is by 2 bars and one has a great menu and great place to watch out of town sports.

    « The worst stay EVER »

    This was absolutely the worst hotel experience I've ever had. I was humiliated in front of a lobby full of guest. When I go to a hotel I don't expect to have to deal with rude unfriendly desk clerks and I especially don't expect to be humiliated in front of other guest. I am appalled at being treated like I was. I feel because I got my room with points instead if cash that us why I was treated so rudely and humiliated the way I was. Well hello???? points come from paying for rooms...and...I'm a best western employee..I guarantee you that this WOULD not of happened at my hotel. I was very disappointed with this Best Western and will not recommend it. At my hotel we are asked everyday from guest which one to stay at in omaha.... I can promise you this it will not be this one. I did have one good experience and that was at check in with a man named Don. Check in was the highlight of my 2 day stay there. That's pretty sad...Thank you Don for the great check in...Wish there were more good things I could say but there's not....

    « Didn't Really Get What we Thought we were Getting. »

    We made the reservation for our stay, through Travelocity. We checked that we needed a pet friendly place and Old Mill's website said they were. We also wanted a breakfast bar and an indoor pool. The price from Travelocity wasn't too bad and we decided to book. Upon arrival, I noticed there was a permanent sign in the lobby that said no pets. So of course I had to ask, because we were traveling with our two dogs. The person checking me in said that the pet friendly rooms were on the third floor and he didn't have any available for us. I let him know we specifically picked this hotel because they advertised pet friendly. I then went out to the car where my husband, boys, and dogs were and told them. After my husband finished discussing the situation with the employee, they found a room on the third floor for us. We proceeded to our room, very clean, very neat, looks fairly new, so nothing to complain about. The room has enough space for four and two dogs. We checked out the pool, the water in the pool was pretty cold, but my boys got used to it and swam for a bit. My husband and I used the hot tub. We left the next day, after eating a pretty good breakfast, and a swim in the pool, that was tolerable, (there were two sets of children, well below the age limit to swim on their own, without any supervision, we had to ask them once to quit making SO much noise as it wasn't relaxing and was terrible to put up with.) with our dogs, so the room could be cleaned. We got back about 8:00 that night and the room hadn't been cleaned. We then went to the pool. The pool was even colder and not even tolerable. The pool area also had VERY slippery tiles and we watched a few people slip and a few kids fall. The hot tub had disgusting green water in it and gave off a very bad smell. So, we weren't able to enjoy the pool as much as we'd thought, after a long day, it would have been nice. For the price, I guess it was ok, the room was maintained, and was neat... the pool wasn't the greatest and our reservation wasn't what we thought it was going to be. Having that confrontation right away when checking in, always makes everyone uneasy.

    « Nice Hotel with great rates »

    Nice large rooms. Hotel is in very quiet area. Very clean rooms with bed and sitting area. Pet friendly with paved walkway behind hotel that is perfect for walking dogs. Reasonable rates. I did not try the breakfast so can't comment on included breakfast. Starbucks very close by.

  • 5
    « Old Mill Inn »

    We stayed at this hotel on our way to Colorado, we chose this hotel because we had our dog with us and they were listed as a hotel that accepts pets. We found the beds to be very comfortable, the room was clean. Breakfast was decent, We were pleasantly surprised.

    « Re-modelled Hotel »

    This hotel has completed some extensive renovations. Rooms are quite nice inside although tubs still need to be upgraded. The location is difficult to access via GPS. Staff is very courteous. Omaha is a difficult city to locate a mid-range hotel that is clean and well maintained. We have tried several others in the are and this hotel is the best at this price range. Once you know where it is located it's easy to find. Quite even though there is a busy road close by. Would stay again if in Omaha.

    « Merry Christmas »

    We came to Omaha to visit family for Christmas. The Old Mill Best Western location is close to our extended family. We found the staff to be friendly, the room was clean and well supplied, the breakfast was very convenient and offered a variety of food. Some of our family also came over to enjoy the pool and hot tub. The staff is helpful, friendly and efficient.

    « Peaceful Good Night Sleep Friendly Staff »

    The room was very well updated, friendly staff and new fitness equipments, its anice place to stay, internet 50MB fast very rare hotels have, I was very very please on internet connection and speed, I was able to finish my email communication really quick, I wish all Best Western hotels have this fast wifi ! I mentioned to friend desk about internet speed and he told same thing that many guests were happy, I wouls stay here again for peaceful sleep and fast internet, A walking train right behind hotel was another advantage, FYI.

    « Staying at OLD MILL,Omaha, NE »

    It was great pleasure to enjoy my stay with this property. I am impressed with the renovation of this location, enjoyed my stay by all means, n will most definatley visit again next month. If anyone in the area I strongly recommend that you should give a shot. The only drawback i see is to get to the location is bit tricky, but one can make it eventually.. :-)

    « More for less »

    Clean comfortable and more than expected for the price. I will stay here each time I visit in Omaha and will recommend to my friends and relatives. It was convenient to the expressway but was far enough to not hear the traffic noises.

    « Very friendly staff »

    I had really good night sleep, very good breakfast choices, bacon was my favorite, staff was very friendly, we had stayed at this hotel few years back it was really different experience, entire hotel is upgraded. new pool area, newly done fitness room. We will stay at this hotel whenever in town.

    « Great place to stay »

    All Employees were friendly and helpful. Beds were comfortable and breakfast was awesome. I prefer to stay at this hotel whenever I visit Omaha. It was a very nice stay. But the place it tricky to find. It is located behind the social security office and is invisible. Took more time to find this hotel

    « Worth the wait »

    Have stayed at this hotel for many years and the end result of any inconvenience during the update/remodel was worth the wait.Found our room clean and comfortable and the hosts/employees were very plesant and helpful. The hotel is centrally located but is in a very quiet area.

    « Good night's stay »

    Everything was great except an unpleasant odor when first entered the room. From the smell, I believe that it was a cleaning product used by housekeeping staff ( perhaps over used ). But, it was temporary and not noticeable when I returned to the room later. Room was clean, comfortable and generally quiet. A bit tough to find but Mapquest and similar make it easy once you get there. The food was good when compared to similar offerings from competitors. The bacon was especially good.

  • 5
    « Visit Omaha »

    I travel alot and have found this hotel is very comfortable and clean,The hallway carpet is very clean and thats a great sign, The staff takes pride in this hotel. ( even sall them picking up all those butts from the smokers that can't find a can ) Location is out of the way of noises but yet close to were you want to vist. ( remember you are at a strange town to you, so it may take a day to under stand the road system ) Pool area and spa is very clean,quiet for a place to sit after a long day, Large rooms and very clean, Large lobby just to relax or use the internet station, Good breakfeast but remember your not at home cooking your own meal. I will be back soon for a week or more in Omaha and I will be back hear, See you soon at the Old Mill Inn ----- Pennsylvania Pete

    « Not a bad stay.... but a little quirky. »

    I stayed two nights at this property. The property is challenging to find and access, there's several quick turns and it seems like you're driving through another business's parking lot to access. The property makes a very good visual appearance on check-in. Check-in itself was quick and was uneventful, the room I had was very nice & large. Room floor plan resembles an Embassy Suites room floor plan except my room had one queen bed. The room was generally clean, good hot water but hard towels and with a very comfortable bed. My room was in close proximity to both the lobby and the breakfast area on the first floor. The computer in the lobby business center worked fine. Room amenities were all in good working order with two flat screen TV's, one for the living room, one for the bedroom. I had to use the guest laundry in the basement during the stay, and will say that the basement floor of this property would make Stephen King proud. Dimly lit, creepy, and full of storage, it gave me the heebie-jeebies just being down there - and I'm a former police officer. The guest laundry itself was pretty dirty, the machines need a good clean-up. Soap was dispensed from the front desk. There was a nice looking pool and spa directly adjacent to the lobby which I did not have an opportunity to try. The complementary breakfast was good, it was attended very well and monitored closely by staff. Check-out is of brief note. For some reason my credit card was overcharged in excess of $100 by the property (definitely exceeding the reserved room rate), this was fixed on check-out. All in all not a bad stay, I'd return stay at this property again if I was again in the Omaha area.

    « Nightmare at Old Mill BW in Omaha, NE »

    This place was atrocious. There were so many things wrong that I don't want to take the time to list them all. The worst of all was the feces in the whirlpool. I would never ever stay at this hotel again for any reason even if I were paid to do so. I'm considering never using any Best Western again.

    « Not a bad place to stay »

    What I liked: The night staff was good The hot tub was nice Free parking Room could have been a suite and included two televisions and a great amount of space Nice free breakfast What I disliked: I found the day staff less helpful The rooms let in quite a bit of noise from the hallway and the cleaning crew is noisy during the day Hotel is difficult to find Overall, I might go back if came back to Omaha

    « Enjoyed out stay »

    We arrived late in the evening and had a pleasant experience. Bed was comfortable, breakfast was adequate. My only complaint (and I'm' just being picky) is that the desk clerk did not give us any directions etc for elevator, location of breakfast & hours & general information. We had to ask after we were check'd in.

    « A better stay for under $100 »

    Nice well kept Motel will options normally seen in higher priced locations. Good breakfast, convenient parking, friendly staff, central location in Omaha. Only trouble we had was on third day of our stay, our entry key card stop working. It was nice having the extra room in the King suite. The WIFI worked great and was fast. The breakfast room had an attendant, who was friendly and helpful. The fitness room had newer equipment and was supplied with extra towels and water. Enjoyed our 3 day stay.

    « Not happy »

    The staff was nice and tried to help. Not much they can do if the rooms are not up to par. The hot tub was dirty and the hot tub in the room did not look good enough to get in. The bed was extremely comfy but that was it.

    « Great Value »

    Great value in the west Omaha area. Location is not easy to find, due to the new freeway interchange. Very good, hot breakfast. Looks like several rooms have been redone. Beds comfortable. All under $90.

    « Pleasantly Surprised »

    When we walked into our room, which we assumed would be a "standard room", we were pleasantly surprised. Excellent room, very clean; we felt like we had been upgraded, even though the price was also a pleasant surprise.


Venir à l'hôtel ...

Toutes les directions

Depuis : l'Interstate 80. Vers l'Interstate 680 North. Prenez la sortie 3 direction West Dodge Road. Prenez la direction de l'ouest, suivez les panneaux indiquant West Dodge Road (ne pas prendre la voie express). Une fois sur West Dodge Road, tournez à droite sur 108th/Old Mill Road. Prenez la première à gauche et suivez l'aire de stationnement autour du BEST WESTERN Old Mill Inn. (Saisissez 10924 West Dodge Road, Omaha NE 68154 dans votre GPS, et vous n'aurez aucun mal à nous trouver. )

Depuis : l'Interstate 80. Saisissez l'adresse 10924 West Dodge Road, Omaha NE 68154 dans votre GPS, et vous n'aurez aucun mal à nous trouver. Vers l'Interstate 680 North. Prenez la sortie 3 direction West D...

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