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Best Western Annesley House Hotel,  Norwich

4.5/5  - basé sur 594 notations.
6 Newmarket Road, NR2 2LA, Norwich, Great Britain - Voir la carte
+44 1603 624553 +44 1603 621577

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Les points forts de l'hôtel

  • Bar-salon
  • Parking gratuit
    Parking gratuit
  •  Restaurant
  • Blanchisserie sur place
    Blanchisserie sur place
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Sur la base de 593 avis de voyageur
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Un accueil chaleureux et amical vous attend au Best Western Annesley House Hotel. Trois bâtiments géorgiens de « Classe II » situés sur un hectare et demi de terrain paysagé à l'intérieur d'un site protégé et planté d'arbres, à seulement quelques pas du centre historique de Norwich. Notre Conservatory Restaurant, avec vue sur un paisible jardin aquatique et des sculptures contemporaines qui donnent matière à réfléchir, est unique et propose des menus primés à base d'ingrédients locaux et saisonniers, qui varient fréquemment. Le Best Western Annesley House Hotel est entièrement non fumeur. Pour le confort des clients qui souhaitent fumer, un pavillon fumeurs bien éclairé a été aménagé sur le terrain. Le parc national de Norfolk Broads se trouve à proximité - 322 kilomètres de lacs et de voies navigables intérieurs avec au nord et à l'est une longue ligne de côte de marécages salés, falaises, vastes plages de sable et pittoresques villages de pêcheurs. Pour une aventure inoubliable à Norwich, réservez un séjour au Best Western Annesley House Hotel dès aujourd'hui. Passez un excellent séjour !

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Basé sur l'avis de 593 voyageurs
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Rapport qualité / prix
Best Western Annesley House Hotel,Norwich
  • 5
    « Convenient and friendly »

    Stayed here for 3 nights for the visit of the Glyndebourne Touring Opera. Hotel is handy for the city centre and on good bus routes. It is very comfortable, the bar is well stocked and the Continental Breakfast covers several continents! We have stayed before and will again.

    « Excellent stay »

    We stayed in The Coach House a small block of rooms adjacent to the main house. The room was excellent. Decor was new and a good size. Really liked the bathroom which had a superb shower. Bed was really comfy. Pre-booked breakfast when checking in and so got it at a reduced price if £8 instead of £11.95 which when came to eat it made you realise just how good value it was. Really convenient location for the city centre and really glad chose this place to stay. Will be booking again next time in the city.


    Stayed in the garden house ,This is a small house at the back of the hotel it has a Lounge/fully fitted kitchen with a large bedroom and bathroom upstairs everything you need for a self catering weekend. just a short walk from the town and shops friendly staff and good wifi,we will be staying here again.

    « A very enjoyable and comfortable stay »

    This is a quirky hotel just outside of the centre of Norwich. Rooms are spread over a number of separate buildings. Breakfast and dinner were served in a different building to our bedroom. The room that we had was comfortable, a bit dark (we were shaded by the trees outside the windows. The staff were very friendly and helpful. The food was good - both dinner and breakfast. The restaurant was a bit overcrowded for breakfast- the hotel was fully booked. Parking is a bit congested if the hotel is full. Overall a very enjoyable stay.

    « Luxury hotel at a great price »

    The hotel is a converted Georgian mansion, with a lodge house offering executive accommodation. The single room was quite spacious and decorated to a good standard, with a comfortable bed and most importantly for me, a bath as well as shower. The restaurant offers superb food from a good menu range, with the option to opt for a 2-course set price menu if you are on a budget. Breakfast offering includes full English freshly made to order, as well as cereals, fruit and continental. All in all, a lovely hotel, close to Norwich centre offering luxury accommodation at a gret price.

    « Norwich shopping trip »

    This is a terrific hotel for shopping in Norwich took us exactly 6 minutes to walk into the shopping area, we had a room in the building next to the hotel it was quiet and had a huge bath. The food at the hotel was very good we really enjoyed it all, breakfast was nice as well, the staff were lovely very friendly and helpful. Would definately stay there again.

    « Very comfotable »

    Another lovely stay at the Annesley House Hotel. The bed was very comfortable and the staff were very friendly and helpful. I love the convenience of the hotel-only a short walk to Norwich city centre.

    « Lovely »

    Lovely hotel, staff were all very friendly and helpful. The only think that I found let the room down was the lack of water pressure in the shower. Room was clean and tidy with all the expected amenities

    « Interesting stay......helpful staff...strange building »

    As stay was booked via work. Not used this hotel before...but passed it hundreds of times over the years. Car park easy to find space....away from main as can be expected. Presented my BW card at check in......Donna (hope I have that right) saw a issue with my booking and card.....but I have checked BW site and points have been added....Thank you Donna. Awaiting BW reward team getting back to me on matter. I was in room 24.....second floor. I am not big build,but with ruck sack and couple of stuff plus work stuff I found stairs narrow. Found room 24 and nearly tripped as few more steps leading to door. dumped my stuff in room. connected to Wi-Fi.....took few minutes,as I have not stayed here PC did not have auto connect.... went down to eat.....still finding stairs tight,twisting and would not want to exit in hurry..... Restaurant was in Conservatory......and as soon as I walked smell hit me....not a fan of was not over impressed with that...but it cleared. Elaine (I think) was working and brought menu over...fine dinning had a lot of fish dishes.....which I guess explains fish smell I had experienced. I selected soup followed by 10oz Rib Eye steak. Service was fine...not fine dine,but fine service. After meal I returned via the stairs to my room. Something I felt very UNSAFE in my room was two steep steps DOWN in to bathroom.....No rail.....and I think a very dangerous oversight in not putting hand rail beside steps. I can understand hotel probably converted old house..or not built to be a hotel,but the steps are dangerous. had a bath...but one of the silly short baths where I had my legs crossed to be able to lay down in the bath..... Spent evening streaming music LIVE via PC of RADIO CAROLINE..... Wi-Fi on the whole was fine....had few drop outs.....but nothing major. Bed was fine....bedding was rather heavy..... Large kettle...(if you read my other reviews, I take LARGE mug with me) and filled up was able to fill my bucket sized mug.... Breakfast in the morning...Donna now in restaurant with Elaine on reception.....was fine...cornflakes with juices (2 of my 5 a day)....cooked to order hot food. Donna had said on my check in to see Elaine in the morning re card issue...and Elaine had Donna help her before I had my breakfast....and as I said...BW points have been added. Thank you Donna/Elaine. To save my need to go up/down the stairs any more than I really had to I loaded my stuff in car when I came down for breakfast..... I like Best Western...this was a new one to me...while I have made comment re stairs (you need a rail beside bathroom steps) I would be happy to stay here again.

    « Best kept secret in Norwich »

    Visited Norwich in October 2016, needed a hotel thats was near the city and found this wonderful cosy hotel with great comfortable rooms. Its actually an old mansion turned into a hotel, had friendly staff and best of all the food.... OMG - fine dining comparable in a beautiful glass winter dining room over looking a private garden, how exquisite. the hotel has its own parking so no hassle free parking. If you are looking for a hotel thats walking distance to Norwich city, has nice comfortable rooms, delicious food, and friendly staff, look no further - Best Western Annesley House Hotel.

  • 5
    « Excellent hotel »

    We were lucky enough to be given the Garden House, which is a self contained unit with one bedroom and a living/kitchen area. It is at the rear of the hotel, so is extremely quiet. Everything about this hotel is first rate. Breakfasts are plentiful and freshly cooked to order. We also had our evening meal here for each night of our stay. Cannot recommend hotel highly enough for a Norwich city break.

    « Easy walking distance »

    Good hotel with easy walking distance to city centre. Shame that you the heating isn't controllable from the room, if you get up before 8am the heating is not on. Also no hot water in the afternoon and after 9pm. Good breakfast and pleasant staff.

    « Three superior stars »

    Apart from constraints on room size due to the venerable age of the buildings, everything about the hotel exceeds 3-star expectations. The service is friendly and most efficient, the decor is inspired, the cleanliness is exemplary, the menus for breakfast and dinner are most ample and the food served is delicious. What is more it is only a ten minute walk from the. City centre, so saving the car-driver from the trauma of this traffic-engulfed city. All Best Westerns I have visited are good, this is even slightly better. Cato

    « Perfect Location for a City visit to Norwich »

    This is a quaint hotel within easy walking distance of the city centre of Norwich. The room was clean and comfortable and offered all we needed. The bathroom could do with some attention as the extractor fan was extremely noisy and the shower head did not provide an even flow of water. On a positive note, the staff was very friendly and the breakfast was enjoyable. There is a lovely lounge area downstairs to relax and there is also space outside to enjoy sunshine when the opportunity is there.

    « As you Expect from A Best Western »

    This is a nice place to stay and very close to the city centre. We visited the Theatre Sat night, and it was close by within a 5 minutes walk. As youd expect from a Best Western, very clean, tidy and cosy rooms, huge bathroom/shower with all facilities taken care of. Ample parking also on site. Couple of nice rooms for all to use for relaxing and a bar offering plenty too. Overall a Very friendly place, with helpfull staff, and will be staying here again. Many thanks to the Hotel.

    « Another Great Stay »

    We have stayed at BW Annesley House Hotel, Norwich several times now. The hotel is very well located, being just a very short walk from there into the City. The public areas of the hotel are welcoming, clean and comfortable. Rooms are a good size and beds are very comfortable. The Restaurant offers two menu's to choose from, both of which are excellent. Staff are always friendly, polite and helpful. I would certainly recommend this hotel as a place to stay in Norwich.

    « Excellent hotel, food and staff »

    Stayed here for two nights on October. Chose this hotel for closness to Norwich centre. Room was comfortable if not to our taste. The food was very good with a wide choice that catered for our differing tastes. Particularly recommend the oven baked loin of venison. Staff were all friendly and helpful.

    « Lovely building »

    Stayed here for one night. Beautiful Georgian building, on lovely grounds . I stayed in a single room, which was small but comfy. Shower took some time to heat up and old fashioned hair dryer which didn't have much power. Enjoyed breakfast in a lovely conservatory. A very nice place indeed- but pleas get some new dryers for your female guests!

    « Lovely visit »

    Ideally placed for visiting the city, the hotel is in easy walking disance to the centre. Hotel staff very efficient and friendly. Had a really good nights sleep although the room was very clean there were lots of water stains on the ceiling and walls.

    « Excellent Welcoming Hotel! »

    We have just come back from Norwich where my husband and I spend three days at the Annesley House Hotel ,I must say we were impressed as it was more than a 3 star hotel in its facilities, the room allocated in the annexe was large with a really comfortable bed large ,spotless batroom even a safe inside the wardrobe amongs other comforts.The restaurant served great food especially the fine dining experience was a delight (I did have the venison twice during my stay as it was that good!!!) Generous breakfast and most precious of all plentiful parking spaces!

  • 5
    « Another excellent visit »

    I always enjoy my visits to Norwich and these are always the better for a stay at the Annesley House Hotel. A welcome reception and a very good dinner awaited me after a long train journey from Scotland. Excellent service and the soup here is always a strong recommendation with warm bread rolls. This year I tried a vegetarian option and on the basis of the chef's skill here, I'll be doing so again! My room was excellent in every way though maybe the shower water temperature could have been just a bit warmer. Breakfast was part self service and part to order and couldn't be faulted. This is a good friendly hotel and represents, in my view, excellent budget value. I'm already looking forward to staying here again.

    « hen weekend »

    I can for my sisters hen weekend on the 3 of September and the room was tidy and clean but small and a bit crammed and the food was a bit pricey the people are kind and helpful but the restaurant was good and the food was nice the beds was single bed but they where to closes to each other.

    « Wonderful Week »

    Often use this hotel. Have done so since 1995. Sometimes alone, sometimes with partner. We recently stayed for seven nights arriving 7 September 2016. Allocated room in annexe area, Walsten House, on ground floor -- room 30. Everything worked. Clean. Tidy. Very comfortable bed. Food superb, and as well as breakfast, ate twice in restaurant -- don't do that nearly enough. You can choose from a fine dining menu, or from a more general one. Doesn't matter. All wonderful. Service superb. There are times when an identikit chain hotel won't do, and this is where places like Annesley House excel. Worth trying if you intend visiting Norwich. Ample car parking, and only 10 - 15 walk into town with it's many good shops and wonderful pubs.

    « Leisure trip »

    Parking excellent, reception a bit cramped, no menus in room regarding evening meal. Room was in annexe, excellent. Evening meal a bit pricey.easy walk into Norwich . If slept with windows open can be noisy from main road.

    « I do hope my boss doesn't know I don't need to come to Norwich »

    Booking in = first class, room = everything you need, very clean, very comfortable, coffee there for you and all you need in the bathroom - first class. Then as usual I bang on about the food, honestly, if you only eat out once this year you need to eat here. Scallops for starter venison main = first class. If you don't have someone to come with let me know and I'll come with you. And, if that's not enough, the service = first class! Keep up the excellent work

    « Pleasurable Stay »

    Very nice hotel, I stayed in room 33 which is located in a separate small annex with a little outside seating area. Rooms are quite spacious and well equiped with WIFI available throughout the hotel. rooms are clean and well presented, staff all very pleasant and helpful, Check in very quick and easy. Food of a very nice standard, Hunters chicken one of the best ive ever had. Would recommend for both business and pleasure.

    « Pleasant Stay but tired hotel »

    Pleasant stay. Hotel short walk (10 mins) from centre of Norwich. We stayed in house adjacent to main building, so quiet and our room opened onto a lovely patio. Hotel and rooms are slightly tired but comfortable and clean.

    « Conveniently located offering excellent food and service »

    Recently stayed in this hotel with three friends. We all had very comfortable, clean rooms that were attractively furnished. The hotel staff were very attentive to all our needs and only too willing to help and advise us on transport, places to visit and eating out. The waiting staff were consistently friendly and cheerful and we were impressed by the standard of food on offer. Can't praise too highly all the hotel staff whose attitude contributed to our enjoyable week's stay. It only takes about ten minutes to walk along the road into the city so it is well located for a city break. Parking is on site and always available. An excellent choice for business and leisure. Highly recommended!

    « A nice stay in a cosy hotel »

    A very nice hotel only 10 minutes walk from the centre of Norwich. Good size room, a very hearty breakfast and a nice bar and lounge. Plenty of parking. The staff were very helpful and the morning waitresses very happy and helpful.

    « Nice hotel »

    Me and my wife had a 2 night stay at the Annesley House and it was really enjoyable.The hotel is in a perfect position for walking into the city.Lovely building with nice lounges with a small bar in one.The garden at the rear of the hotel was really nice,with a small pond holding some of the biggest fish I've seen.Our room number '10' was a good size,and nicely furnished, fitting with the character of the building,also nice big sash windows that actually open.There was things I think that let our room down,one being 'no lock on bathroom door' and and some of the decor could be freshened up with paint,apart from that good.Food in the restaurant was good and reasonably priced,and staff very accommodating.Overall a good hotel and would stay there again

  • 5
    « Overnight business trip to Norwich »

    Very impressed by the standard of this hotel. Rooms are furnished to a high standard but keep a real boutique style. Little touches such as china mugs for your tea in room make a real difference. Breakfast served in the conservatory which is in a real garden setting surrounded by lovely flowers, make for a real relaxing stay.

    « Stayed for one night and felt like being on holiday »

    We decided to celebrate our wedding anniversary a week early by booking a room for one night at this hotel. We thought we'd booked a simple bedroom and bathroom. On check-in, it turned out we'd been assigned a 1 bedroom flat (Garden House)! We had access to a private patio, a kitchen including: a fridge, cooker, sink, dishwasher, coffee-making machine. Supply of teabags (including de-caf), milk (in the fridge) and sugar. Bed was very comfy. Flat screen tv downstairs and upstairs. DVD player. WiFi (code provided). Cutlery/crockery provided. Clean and comfortable. We ended up buying stuff to enable breakfast self-catering, and it felt like we were truly on holiday. Would certainly recommend.

    « Short Break »

    Highly recommend, welcoming staff, very clean and comfortable room in The Coach House. Breakfast Room/Dining Room very attractive overlooking the garden. The food very good both for breakfast and dinner and a bar/lounge with comfortable seating.

    « Clean, comfortable and welcoming »

    This was my second time at The Annesley House Hotel. It is convenient for Norwich City Centre and it is clean, comfortable and welcoming. Excellent breakfast-a good range of hot and cold items. Very comfortable bed.

    « I fully recommend! »

    I stayed here for one night whilst making a theatre visit in Norwich. Annesley House is a great Best Western and I have stayed in quite a few. The room was beautiful, quiet and cool and I had a good nights sleep. Nothing was too much trouble and I wish I could have stayed longer to enjoy the lovely lounges and garden. I would fully recommend!

    « Quaint and convenient »

    Recently stayed at the Best Western Annesley House while in Norwich on a business trip and enjoyed our stay. While the rooms are small (we called them "quaint") and the amenities are not extravagant, the hotel is very convenient (you can walk anywhere) and comfortable, and the staff is very friendly. The hotel has a small bar, which is nice after a day of work. We were not expecting much of the restaurant, but our dinner was quite good. There are a limited number of hotel options in Norwich, and I would recommend this hotel.

    « Comfortable one night stay »

    Attended daughters university graduation and stayed over one night. Very nice and friendly staff. My wife and I had a double room in the coach house block and this was large, comfortable and newly refurbished ( I would say). It had a large rain shower room and also a large fan for what was the 2nd hottest day of the year! My other daughter had a standard single room in the main building and it was small, hot and stuffy. The fan had no impact on a hot sultry night, making sleep fitful. This, of course, is not the hotels fault and being a listed building, air conditioning is not an option. However, it was for one night only and Breakfast was very nice, with a discount for booking well in advance. Would stay here again.

    « Spacious & comfortable »

    Stayed for a night here having been before, it's a very nice hotel close to the city centre, the receptionist who greeted us was very cheery and upbeat despite the weather being super hot!! Our room was in a separate house across the car park, I loved the old style features. The accommodation itself was wonderfully decorated with lots of space as well as an en suite bathroom with a spa bath! My only very slight criticism would be that our room was right next to the busy main road on the ground floor so if you aren't used to sleeping with traffic that could be a problem. Overall, a very pleasant stay and would definitely come again to explore more of the grounds!

    « Rather dated hotel »

    We arrived rather late and managed to get the last space in the car park. We had quite a heavy suitcase and found that our room was in a separate block and upstairs. The room was clean but the room really mirrored the rest of the hotel in the predominantly brown furnishings - seemed quite dated. It would have been nice to see a bit more colour - I can remember having brown curtains in the 80s. It was a warm night and we had to open the windows but we couldn't sleep all night because of the noise from the road. As we were staying another night, we asked if there was a quieter room for our second night. We were given a much smaller room, which, at the time was fine by us but again, we opened the windows because of the heat and there was a constant noise from a large pipe outside of the room. Breakfast was adequate but there was a phone-in programme on the radio and we had to listen to a man who was equating Brexit with happenings in the bible - not really what you want to listen to on a holiday break! Perhaps some music would have been nicer or even no radio at all. The hotel was in a good location to the city but although the staff were pleasant I think we'd choose something a bit more special and welcoming next time.

    « advice »

    Very good for viewing Norwich, its historic sites and for good food restaurants. Everything is in walking distance, the hotel it self is lovely and the people are friendly. I would say it is the best option for families and business trips to the city. The countryside around Norwich is also worth visiting with the Norfolk broads not far north on the town

  • 5
    « Lovely place to stay! »

    We spent three nights in a lovely room in the carriage house. We had full English breakfast each day and two dinners. Room was well appointed, quiet, bed comfortable and large with fine bedding. The food was very good for a hotel restaurant and wait staff was efficient and friendly. The hotel is close to the old part of town, but buses stop right outside if you don't want to walk. Highly recommend!

    « Wedding lunch »

    I had an amazing lunch on my wedding day , food was lovely every body enjoyed, the manager is lovely and everything was just perfect , we could bring our own wedding cake and flowers and the table looked lovely ! We will be going back for our anniversary meal every year , the garden was lovely with the pond , the bar inside is cute , just what I wanted for a small intimate family wedding lunch .

    « Lovely hotel overall »

    My girlfriend and I spent two nights at the Annesley House Hotel recently. On arrival at reception we were greeted by a female member of staff who checked us in and advised us where our room was. We were asked (in what I felt was a rather uppity manner) if we wished to order any meals etc. The hotel itself is housed in a number of buildings, reception, the restaurant and some rooms in what was the main house, our room was situated in what used to be the Coach House. It was on the upper level of two and was lovely. We had a slight issue with the heating controls, but the room itself was very comfortable and very quiet. Was very impressed with the hotel itself, however breakfast at £11.50 was extremely expensive, so we did not eat at the hotel at all.

    « Super »

    Staying at the hotel for 3-nights. I have a super room with lots of space, very well appointed. Staff are excellent and the meals so far have been super. Tried to book for next week, only to find out that it's fully booked so somewhat disappointed. Will definitely stay again.

    « Pleasant surprise! »

    This is the second time I've been to a hotel this year. This hotel was far better than the previous one - more comfortable, more welcoming, quieter and a good location too. I didn't know Norwich at all before this trip. Staying at this Best Western hotel added to the weekend, making it a very pleasant trip. The hotel is walking distance from the city centre, which made it easy to meet up with family and friends who live in the area. Great!

    « After a rocky start, had a pleasant stay »

    We stayed here as a group of 4, celebrating two birthdays, just for one night. Unfortunately we decided to come to Norwich on the day of the parade, this caused absolute carnage around the city centre because of many roads being closed and people trying to find diversions. The entrance to the hotel was actually one of the roads which was closed therefore we could not get down it. We rang the hotel and asked what can we do and they suggested parking down a road and walking to check in, but they did not mention every single road in Norwich seems to be permit only! The journey from city centre where we had been shopping to the hotel should've been a 15 minute car journey, this took us 1h and 45m. The hotel had said they sent emails to every customer prior to this weekend stating the issues we might have, but no one in our party received this. We asked why they couldn't call us to warn us but they explained they could not call 50 guests. They did give us 40% off the rate of our room as we felt this was not acceptable, the manager eventually tried to be accommodating in circumstances which were out of his control to an extent. Our room was nice but bathroom could do with modernising, we stayed in the separate building after asking for a room with a bay window. Our friends stayed in the main building where reception is and their room was definitely smaller and slightly more dated. Definitely ask to stay in the separate building if possible. The downstairs area was much more modern and was nice to sit in the bar area after having dinner in Norwich. The location of the hotel was good.

    « 1 night stay, ahead of UEA open day »

    I stayed in an Executive double with hubby, and daughter had a Standard single. Beautiful building, with pretty gardens. Bar, Lounge and Conservatory, where breakfast is hosted. Rooms are in separate buildings, which was great for us, but if you have younger teens, might be worth checking with the hotel if you want them closer. The single room was very small, gorgeously cute, but not suitable if you're blessed in the height department, luckily we're more hobbit proportions, than basketball player :). Executive room, huge comfy bed, in beautifully decorated room, with lots of thought given to the little extras, such as a docking station for you tablet, and HDMI charging point. Waterfall shower and standard shower in a genourous sized cubicle. White company toiletries and hairdryer. I slept really well, hubby is a lighter sleeper than me and closed all the windows so as not to hear traffic. Breakfast was lovely, the waitresses are clearly well trained and excellent at their jobs. I recommend the hotel and only wish we had stayed longer.

    « Lovely Hotel in Norwich »

    Great Room clean and tidy well presented hotel nice friendly staff cannot comment on food as I didn't eat there Menu's for evenings meals looked good Breakfast or even Toast Juice or Coffee could have been included in the room rate

    « Nice hotel and Staff »

    Nice Hotel and Staff, Food was great, and had drinks and lunch in Garden. We had room at top and found the Stairs hard to get up with a bag that is the only thing wrong, 100% we would return to the hotel

    « Lovely tree lined road into Norwich »

    Stopped here for one night for wedding anniversary, close to city centre, within 10 minutes stroll. Hotel very quaint, we stayed in the adjoining house Walsten House all in same grounds. Nice room, bit dated but all in all, nice and comfy and clean. Bed really comfy. Stayed in that evening for dinner, quality food and staff very friendly. Cosy lounge areas for afterwards with plenty of room to relax. Breakfast also freshly cooked to order and very tasty. Enjoyed our mini stop over, well placed for city centre, just far enough out. Would recommend. Nice décor in restaurant which is a conservatory overlooking garden and fishbone. Seemed more elderly guests were present at the time of our stay.

  • 5
    « Fantastic Visit to Norwich »

    Our stay in the Annesley House Hotel was way above our expectations. Superb staff, accomodation, convenience for city centre and car parking on site all made it a huge success. Our friends made the booking but we could not have done better ourselves, full marks to them.

    « Exploring Norwich? »

    A great, friendly, value for money, 3* hotel on the edge of the city, well located for a first time visit to this lovely historic city. Walking into town - we arrived by train - was an easy flat stroll of about 25mins past many interesting sights and, of course, the odd shopping mall, on the way to the castle and cathedrals of which there are two, like Liverpool. We had an executive room which was spacious, comfortable and well equipped. Breakfasts were excellent and unusually, freshly cooked to order, whilst we took advantage of the range of juices, cereals and fruit on offer. Tea. coffee and hot toast readily available. Looking for a base to explore Norwich? Look no further!

    « Exactley as expected - good service, good food and pleasant staff. »

    Annesley House is a great place to base yourself when visiting Norwich. It is within walking distance of the centre (about 5 - 10 mins) but far enough away not to get any 'noise'. The place itself is not a modern hotel and built up of several annexes all on the same plot. The rooms are very comfortable, the service is great and the food is excellent. I have used this place 20+ times on business trips and wouldn't hesitate to go back.

    « Wonderful Staff »

    Just a one night stay, Saturday, (visiting to see Rod Stewart at Norwich Football Stadium). Arrived 12.30 for 13.00 earliest check in. Reception willing to try to see if room ready but I said not to worry as we would go into bar for a drink and sandwich. This caused the only complaint I have. We were told that they had a large function on and so could not offer any food. Not really good enough in my view but the staff were so friendly and otherwise helpful, Room was good size and standard. Very clean. Breakfast was very good. Happy to store our luggage until we left at 2.00p.m. long after check out of 11.30a.m. Would definitely recommend as very good value hotel.

    « Excellent overnight stay »

    Short overnight stay, So close to city centre. We stayed in the annexe. It was quiet but cosy even though the hotel is on a busy road. Had a delicious breakfast in the conservatory. Staff very helpful and pleasant. We will be back soon.

    « Great hotel »

    Quite close to town, but outside the congested area. Wonderful breakfasts - good selection of fresh fruit, croissants, cooked breakfast. This is made to order rather than being left standing in hot serving dishes - I do hate the luke warm and rubbery texture of most hotel breakfast these days. The staff are polite, helpful, cheery, chatty and know exactly what they're doing. We had 3 very comfortable nights here and would recommend it to anyone.

    « No faults »

    I decided to treat my wife to an overnight stay here for our wedding anniversary. Our room was in a annexe off the main building and was very spacious, clean and had a spa bath. My wife was surprised to find a 'decent hairdryer to deal with her thatch' and the room was equipped with a docking station for ipad. The restaurant was lovely and the food was amazing. The sirloin was cooked to perfection and was served hot. I would definitely come here again despite living only 5 miles away.

    « Lovely hotel »

    Stayed overnight at Annesley House Hotel to go & see Rod Stewart concert at the football ground. Ideally situated 15 min walk to the city centre; 15 min walk to football ground. There is plenty of car parking places at the hotel. The hotel itself was lovely and the staff very friendly & helpful. Breakfast was good but had to pay extra for it which made it quite an expensive stay. The reason I have marked this hotel down is purely because of our bedroom. We stayed in room 24 which is at the very top of the main building, at the top of some small, steep, winding stairs. This made carrying luggage up & down extremely difficult. I know someone has to use this room but to put two 65+ in there seemed inconsiderate. There were also steps to go down to the bathroom, precarious at night. The bathroom was pokey and the flannels we were supplied with were dirty. As it was an attic room it was extremely hot during the night & as it was on the main road it was quite noisy with the window open.

    « Super Hotel in a super location! »

    We have just returned from a 5 night stay ay the AnnesleyHouse Hotel in Norwich. The location is excellent, being just 5 -10 minutes walk from Norwich City centre. Access from the A11 is incredibly easy - just follow the signs to the City Centre and the hotel is on your right just after The The Eagle pub. After checking in with the ever-cheerful and helpful Donna, we settled into our ground floor room - large enough, well equipped and spotlessly clean. After travelling all day we opted to eat in the hotel Retaurant. This is pleasantly situated in a very large and airy conservatory linking two parts of the hotel. The comfortable bar with it's chiming grandfather clock makes for a very convivial start to the meal. You can order your food here while you have your pre-dinner drinks. The food is EXCEllent! and served by the friendliest and efficient staff. We heartily recommend this hotel and would stay here again.

    « Difficult to fault »

    I usually manage to find something to find fault with and I hardly ever give 5-star but I have to make an exception for the Annesley Hotel. We chose this hotel as being an attractive-looking property with peaceful grounds within walking distance of the City Centre. Yes - it is all these things. Also very nicely maintained inside and out, two comfy lounges, three good nights' sleep, excellent breakfast, helpful staff and proper beer (Adnams) in the bar! We were slightly concerned about being on the main Newmarket road - needn't have been. Very quiet at night. All in all, we were very pleased with our choice and would have no hesitation staying again if we re-visit Norwich.

  • 4

    Good hotel in quiet location even though on main A11 road. Selected for on-site free parking as opposed to many city centre hotels. City only few minutes in car. Using postcode my satnav took me to road at rear [no access] so stick on the A11 "Newmarket Road" where entrance easy to spot on approach. Would use again and agree with other reviewers' favourable comments.

    « warm welcome, and walking distance of the city »

    just had a weekend here with my wife and i cannot compliment the staff enough on their hospitality skills. From the moment we arrived to when we left nothing was too much trouble. Add onto that the comfort of the room and the generous breakfast and you're onto a winner. The hotel is a short walk from the city centre and all of the main sites. The only minor issue was the shower which wasn't very powerful.

    « Magical break »

    Made very welcome, staff very polite and helpful. Very handy for town centre and visiting Plantation gardens and the cathedrals, all within twenty minutes walk. Rooms very comfortable. Our stay was in Walsden House to the left of the main building. No hesitation in booking another stay if staying in Norwich again

    « Friendly and homely »

    Made very welcome not just one of a crowd! Very handy location for the city centre and cuts out car parking costs. Very nice meals. Rooms were good. Only negative was the noise of the hairdryer from another room at 6am. Would stay again.

    « lovely quaint place »

    stayed twice now, when visiting my university last year and the night before i moved into my accommodation in september! lovely rooms, comfortable with everything you need!! food is amazing!! breakfast was yummy... choice of full english and also a basic breakfast of toast and cereals. a close 10 min walk to the city centre

    « A little gem »

    Visited in December whilst on business in the city. Stayed in the separate house to the left of the hotel. Room large & well decorated. Had an apartment feel due to size & extras such as a DVD player. have since tried to re-book but has been full which is surely the sign of a quality establishment. Will hopefully use again in the future.

    « A very friendly well appointed hotel for business or leisure »

    I stayed 3 nights at the Annesley Hotel recently. The room I was given was well maintained and really quite pleasant. The decor was modern but not minimalist or austere. It was a refreshing change to stay somewhere that wasn't corporate or too stuffy. Lovely quality sheets, dressing gown and towels. The water pressure on the shower in the room was quite poor although I forgot to mention this at checkout. Breakfast was lovely, a choice of continental or cooked breakfast that arrived speedily and hot. Dinner had a good choice on the menu, although a little pricey at £8+ the toasted standwich was very tasty. There is a nice lounge and comfortable bar area for the evening. The highlight of my stay was the reception staff and breakfast staff. They were all really knowledgable, approachable and really friendly. The all came accross as loving their job. The cleaner was friendly too, did a great job of keeping the room tidy and clean and said hello too. They are an asset to your hotel. The hotel is only 10 mins walk into Norwich center and the shops and restaurants. Norwich is a lovely city and I will be back and stay at the Annesley House Hotel of course! Thank you

    « A find »

    Comfortable hotel with excellent food and helpful staff. Plenty of choice at breakfast with freshly cooked food, and a really good dinner on the one evening we stayed in. Location very good, easy to get to with enough car parking. The decor in our bedroom was a little dark and formal - other rooms looked lighter and brighter. We left something in the room by mistake and the staff were kind enough to find it, contact us and send it on by post - a very nice gesture.

    « Shopping Spree »

    Have just returned from a great visit from this fabulous hotel. The staff are very obliging and nothing is too much trouble for them. The breakfasts are wonderful with a great choice. In the rooms there is plenty of tea & coffee to make for yourself. We had dinner with them for one evening and again the standard of food was fantastic. Would definitely recommend staying here and wouldn't hesitate to return.

    « pleasant last minute stay »

    My husband and I stayed here for our anniversary. We booked on the day we were going. It was easy to find, plenty of car parking and grounds were very well kept. The building has kept a lot of the original features and was clean and decorated nicely. Staff were friendly and checked us in quickly, explaining all we needed to know. our room was in separate building. It was spacious and had everything we needed, little cool but soon warmed up. bed was very comfortable. We went into the city, just a 5-10 minute walk. Had we seen the menu at the hotel, we would have stayed as it looked fabulous. Breakfast was plentiful and cooked well, presented nicely. again, staff were friendly. Dining area was clean and bright and looked freshly decorated. check out was easy too. had a quiet drink in the bar. I was dubious about going at first as so close to city, but it was worth going and i wouldn't hesitate to book again, price was good too

  • 5
    « Best place to eat and stay »

    This was my 4th or 5th visit, and I have to say I would not consider staying anywhere else when my company sends me to Norwich. Even when I couldn't get a room I still booked in to the restaurant because the food is better then 95% of the places in London. Add to that the excellent service, excellent value for money and you get an excellent stay. Well done all, keep up the good work, hope to see you June or July.

    « Excellent Stay »

    My family and I were clearing out my father's flat 1/2 a mile away so we needed a bit of luxury nearby.A good breakfast and a good night's sleep in comfortable beds before we returned to Bournemouth. All of these were achieved in the Annesley House Hotel.

    « Great value stop over »

    I found this hotel to provide everything I expected. It was easy to find, close to the city centre, had secure ample parking, friendly staff and clean, well equipped rooms. It was also cheaper than any of the budget hotels you would normally think of in the area and came with a bit of individuality and personality. The restaurant was also very good offering two menus geared to high and low budgets. I've no hesitation in recommending it and will certainly use it again the next time I'm in Norwich

    « Stayed on a Friday for a visit to the theatre »

    Great location with a short walk to the city centre. We had an executive room next to the main hotel. Lovely large room and great bathroom with jacuzzi bath. Great breakfast served piping hot. Easy free parking and free internet that works.

    « Great hotel for the price »

    We came here a one night stay for my partner's birthday. The room was very clean, had both a bath and a shower, it was perhaps a little outdated but that didn't bother us. The room was just very very warm, only found out how to turn the heating off the next morning which was our fault! Most staff were lovely and friendly apart from one gentleman who checked us in and served us at the bar, that's why we knocked a star off. Great location, 15 minute walk into town on the main road.

    « Another excellent week-end in Norfolk »

    This is my second stay at The Annesly House Hotel and it is the only hotel I would consider using in Norwich . The rooms are excellent , superb dining and plenty of car parking . The city centre is only a short walk away

    « C & S Wirral »

    Another great Best Western hotel, my wife and i stayed for three nights and could not fault anything, lovely pleasant courteous staff, lovely room, lovely food in the restaurant. a lovely lounge to relax in. thank you to all of the staff for making our stay so enjoyable.

    « Plumbing Problems »

    Most things about this hotel were fine... but extremely low water pressure rendered the shower out of order. There was barely a slow trickle. The loo wouldn't flush either for the same reason. Alternative accommodation should have been offered elsewhere. I'll probably avoid Best Western in the future as this is not good customer service. This otherwise would have had a five star recommendation from me.

    « Excellent hotel »

    We stayed for 2 nights, arriving at 10:45pm on our first we had a warm welcome and were given our room key. We were in the coach house and the outside was well lit. The room (41, Executive Double) was spacious and tastefully decorated. The bathroom was modern and very clean. The bed was very comfortable. Full English breakfast on both mornings was delicious, the staff were very friendly. It was raining on the first morning and there were umbrellas in the coach house so we could reach the main building without getting soaked. I don't have a single negative comment to make. Thank-you Annesley House Hotel for looking after us so well.

    « Visit Norwich »

    Great hotel to stay to visit Norwich walking distance for sight seeing. Staff very helpful good english breakfast,room very clean.would like to stay again plenty more to see in Norwich. Surrey House is a must a sight to be seen free and beautiful.

  • 4
    « Amy »

    Visited on 3 occasions over 2 months, I was anxious as traveling alone but have felt very welcome. I'm sad my course has finished and won't be returning!! I would recommend, close to city, clean and friendly. Will have to find an excuse to visit again!

    « Expected Better. »

    When I first made my booking I specifically requested a room that wasn't facing the main road due to me being a light sleeper. Upon arriving we were directed to room 10 which faces the main road/car park. I spoke to the duty manager and was informed that there were guests that were staying for 2 nights so they had to move several guests around, this told me that their value was greater than mine. I informed the manager that if I had known about the room issue before travelling nearly 4 hours I probably would of stayed somewhere else. We settled into our room the best we could. The next issue was the most ridiculous ironing facilities, a small unusable board that folds out of the wall that was ill placed in the room. The next issue was the low powered shower that took several minutes to get warm, surely a power shower should be fitted? I certainly didn't enjoy the mass of creaky floorboards above us, so with road noise and noise above us what else could be of issue. The bed. I don't think the mattress has been changed or at least rotated in quite some time. Both my partner and I didn't sleep well as she often rolled into the middle of the bed and we both slept with our feet elevated, again not good. Oh yes, there was a nice bath robe in the wardrobe, just the one so I supposed we could of shared it. Any positives? The breakfast was good and the waitress very friendly (but you have to pay extra for the breakfast) Also the location is very good, the town centre is 10/15 minutes away walking. Cheaper hotel brands have delivered much better.

    « great place to stay »

    the hotel is very clean and tidy, but has a very relaxing atmosphere, the staff were all very friendly and really helpful. The room we had was very good and to a high standard. we were a little disappointed however with the shower which was lacking in pressure, we did mention this but they were unable to improve it. the breakfasts range from a quick getaway or continental or full English, all of which were well presented. full English was perfectly cooked and good quality. in the evening there is a choice on menu including fine dining, we ate in the lounge as we had been sightseeing all day and had eaten well at lunch decided to have the whitebait starter as a main (menu's very flexible) it came with the largest chips ive ever seen. thoroughly enjoyed our meal and relaxed as if we were at home. we will certainly return.

    « Good base to explore Norwich »

    Ten minutes walk from the city centre, this lovely small hotel makes an ideal place to explore the delights of Norwich. We had a great weekend and would recommend it without hesitation. Rooms are either in the main hotel or in satellite buildings - we were in the Coach House (4 rooms) which was quiet and cosy.

    « Ideal hotel for UEA parents »

    Comfortable and very friendly and helpful staff, though large double bed is 5' not 6'. We asked for a quiet room and were put in the Garden Room which is actually a separate two floor suite with full kitchen facilities. The dining room was full on the Saturday night and the menu looked very good - in retrospect wished we had just fed our son there rather than traipsing into the Cote Brasserie which was very noisy. Breakfast first rate. Easy walking distance to centre.

    « tracing family history »

    A small but quite outstanding hotel. The staff where very helpful and the food outstanding . I would like to thank Barry and his team for looking after me so well. my room was quite small but very cosy and very clean.

    « Fantastic food!!! »

    If you stay here you must done in the restaurant!! The food and service is fantastic!' Have stayed here 3 times now due to daughter being at Norwich university The only negative things to say was that the room was very cold on arrival and that the shower wasn't that good

    « An excellent hotel »

    Very comfortable caring helpful staff and excellent breakfast. Some rooms now looking a little tired but they are being renovated one at a time. Good bar but evening meals from the cheaper menu were not as good as a restaurant where fresh food is cooked on the premises.

    « Good Location & Nice Communal areas »

    Hotel location is very good for central Norwich, just a 10 minute walk. Bar and restaurant are very nice. Breakfast was great (I didn't have dinner). Staff very friendly and helpful. There is a reasonable amount of free parking. I had a single room and although it was fine and had everything I required it seemed a bit pokey and the bathroom was a bit formica. I can't comment on the other rooms though.

    « A lovely hotel »

    We would definitely use this hotel again if we re-visit Norwich. Very clean, nice decor and great breakfast. The staff were also very friendly. The hotel is very convenient for the town centre - ideal for shopping and theatre and restaurants.

  • 5
    « Annex »

    We booked 3 nights here through the main B.W. website using our points for a free nights stay. This means the first night is room only so breakfast is not included. No problem there , just a warning to any who might not realise this. The girl on check in was Shelley who is absolutely great. She made us feel welcome and put the deal into a neat package as the website had made it a 1 and 2 nights stay in different rooms. We were given a large room in the Annex to the left of the main building . Superb facilities and service all round. Breakfast is a Cereal /fruit buffet followed by table service for a cooked version if desired. Our table service was very good from a young girl whose name escapes me , everyone was always very professional and polite. Cannot wait to stay here again when time allows .

    « Perfect »

    Delightful, friendly, helpful and convenient for the city with a lovely, comfy, well appointed room. The beds were great too. Breakfast was good, parking was easy and we really couldn't have asked for more.

    « Great location, spotless hotel »

    5 minute walk from town, hotel well situated with ample free parking. Staff very attentive and room was spotless, tea making facilities, large wardrobe, bath and shower. Breakfast was very tasty, plenty of choice from fresh fruit and cereal to a delicious cooked breakfast. Stayed for 2 nights and had a great time, couldn't fault the hotel or staff. Have booked up for another stay in March.

    « Short Break whilst Bedroom Redecorated »

    We have stayed at Annesley House three or four times now and have never been disappointed, it is so convenient for the City Centre and marvellous shops, all the usual major department stores, plus Jarrolds, Norwich's own unique department store, superb! There are also numerous little side streets where you can wander and find interesting and unique individual shops, a shopaholic's dream. But back to the Hotel, it is a mixture of four or five buildings, some are rooms within main buildings, some in an annex and some converted from the coach house or garden house, but all are immaculate, very clean and comfortable, and despite sitting between two major roads in and out of the City, noise levels are well within the comfort zone. The staff are so friendly and helpful, and it so reassuring that the same faces are evident on each return visit, they obviously enjoy working there, and greet you as old friends. The food cannot be faulted, and again the kitchen staff are so helpful, so even when they get awkward customers like us that want to mix and match and play about with the menu they are more than happy to oblige. So yes, more than happy to recommend Annesley House for any kind of visit, business, social or like us leisure, confidant you will not be disappointed, and do enjoy the Fine City of Norwich.

    « Stayed 1 night as a couple weekend in Norwich »

    We chose this hotel for its location, walking distance to the centre of Norwich. Only took 10 minutes so perfect location. The staff overall were excellent, attentive and friendly, nothing too much trouble. The room was spotless, warm and even though at front of hotel very quiet. Really nice relaxed atmosphere in lounge bar. Breakfast delicious. Would recommend this hotel without hesitation.

    « Very Cosy Hotel »

    A one night stay whilst on business in Norwich. I would recommend this hotel. It is just a short walk into the city centre and also has ample parking available. The staff on Reception and elsewhere in the hotel were efficient and friendly. My room was in the annex but it was clean and comfortable. I ordered a room service evening meal and breakfast - both were delivered promptly and were of good quality. Overall, I thought the hotel offered good value for money. The only slight gripe I had was that it would have been nice if the heating had been put on in the room prior to my arrival, particularly on a chilly February day. However, the three radiators in the room soon got everything warm and cosy. Will book here again next time I am in Norwich.

    « Norwich central »

    Booked hotel for visit to Norwich Theatre Royal. Ample parking and great service throughout from the staff. Walking distance to city centre. Bus stop size shower, no bath (not that I cared). A good start from Best Western options.

    « hotel in Norwich »

    The hotel is within easy walking distance of Norwich city centre giving access to shops, restaurants and attractions; the hotel looked well cared for and was warm, clean and well decorated inside. We were welcomed by reception staff, given our key and directions to the room which was very big and comfortable; both the bedroom and bathroom were very clean and although the bathroom was of an older style, it was well equipped with plenty of towels and bath robes. Breakfast was excellent, with plenty of choice and good service on all three mornings. We only had dinner once, as we were visiting relatives, but it certainly deserved its two rosettes and we wouldn't hesitate to eat there again. We very much hope to stay here again in the near future.

    « Overnight in Norwich »

    A very comfortable hotel within walking distance of the city centre. We were there for only one night (although I have stayed there twice before) and were on a bed and breakfast basis. The breakfast was excellent.

    « Excellent staff »

    Just stayed one night at this hotel, must say how brilliant the staff were, ,good clean room, Huge shower. Every thing you could need in the room, breakfast was excellent, really set you up for the day

  • 5
    « Two Night Business Stay »

    Always stay here when in the Norwich area. Short walk into the city. Friendly staff, good food and a high standard in general throughout. It is a quiet and friendly hotel where people seem to return quite frequently.

    « Very comfortable and friendly hotel. »

    I come up about 3 times a year to visit my father who lives a 10 minute walk away from the hotel. I find the location extremely convienient with a bus stop outside. The hotel is very relaxing, providing a wonderful breakfast, everything I need in the room and good value for money.

    « A gem »

    Not in the centre of Norwich but with bus stops outside or 5 mins walk from start of main shopping street. A small hotel with comfy quiet lounge and also a bar area.The 2 buildings are linked by a corridor with a grapevine, but no heating on coldest few days on the winter- a very minor concern however.Staff friendly and helpful. Shame it was too cold to use the lovely outdoor garden area, will go in summer next time. Room tastefully decorated and calming.

    « A friendly retreat »

    A very good, well managed and friendly hotel with a welcoming and well ordered ambiance. On the southern edge of the city centre with good car parking. Cosy bedrooms with modern bathrooms. Good breakfast options with attentive staff. We did not use the restaurant in the evening.

    « Lovely Hotel »

    Spent a couple of nights here in-between Christmas and the new year. Check in was quick and our room was in a separate block which was nice and quite. It was large with a huge bed. Bath had a spa in it. All clean and tidy. We had breakfast on both mornings which was freshly cooked and wonderful. Only a 5 minute walk into town which had loads of shops and pubs. Would definitely stay here again. Great service.

    « Wonderful winter break »

    Decided to take long weekend break after Christmas/New Year to relax. Chose Norwich as we did not know the area and wanted some sea air and view the town. We were not disappointed. We booked the Garden Suite as we prefer not to have large meals and are happy to self cater. The facilities are excellent, with comfortable lounge area, full kitchen and very comfortable bedroom upstairs. From check-in to departure all of the staff were extremely helpful. We had a very good evening meal on Saturday. Norwich is a delightful town with great Castle & Museum. Easy to reach from the hotel with lots of shops, tea rooms, market to enjoy. We then drove to North Norfolk coast (about 1 hour) which has wonderful walks and bird sanctuaries. We were lucky with the weather but this was an ideal break. We'll be back.

    « Good hotel close to Norwich centre »

    This well situated hotel offers very pleasant, quiet and comfortable accommodation, much thought is clearly given to decor. The restaurant is a light, cheerful place. I thought the evening menu this time was less inviting than during my previous stays - I suppose it was winter food, I have stayed in the summer previously and found the food very good. The reception area is a little cramped, but it doesn't matter a great deal. I had a particularly good room price deal this time. I have stayed there three times and if I need to be in Norwich, I will go back again.

    « Average »

    Freezing room, quiet though. Miserable and gloomy lighting (low energy lamps). Clean yet depressing and aged bathroom. Toiletries and tea making supplied. Clean bedding and towels. Bed was comfortable. Price slightly high- All in all acceptable and 'meh'.

    « Mmain Summer holiday »

    We had a spacious room on the ground floor of the converted second georgian building that is 20 yards from the main hotel. Situated on a main bus route and about 15 minutes walk from the centre of Norwich, with all its amenities. A nice pub selling good food is 100 yards away. The hotel restaurant is very nice although not cheap. Breakfast very hearty and well presented, staff friendly and helpful. Car park is private and spacious enough. This is a genuine edwardian building with attractive unique features.

    « A wonderulf find !!! »

    My wife booked this for a one night stop-over. After our last experience at a Best Western, I was somewhat nervous. How wrong I was !!!! Proper staff, proper well maintained rooms and cleanliness of a high degree. Thanks to all at Annesley House. A great room that HAD SPACE. Why are all Best Westerns not like this. Eleven out of Ten...

  • 5
    « Great Hotel »

    This Small Hotel had everything we wished for, helpful staff, a warm clean comfortable room, wifi throughout and very close to the city centre (10 min walk). We will deff stay again next time we are in Norwich

    « Nice enough »

    Good parking, rooms very comfortable ( a little small) . Could do with a proper shower in this day and age rather than a mixer shower. Friendly staff, who were helpful. Very reasonable price for rooms - didn't have the breakfast as that seemed a bit steep

    « Lovely hotel, ideal location »

    We stayed for a shopping weekend before Christmas in Norwich. The hotel is a little dated in places, but both the communal areas and our room were spotlessly clean and well cared for, and the conservatory restaurant where we had breakfast was lovely. The hotel is fabulously located just ten minutes easy walk into Norwich. Breakfast was lovely and the staff friendly and polite.

    « christmas stay »

    Could not fault this hotel was exactly what we wanted.ideally located for shopping in Norwich.very pleasant and helpful staff,excellent food and clean rooms,would highly recommend and will be using again

    « Cosy »

    Second stay here for a Christmas shopping weekend. Nice cosy hotel . Didn't have such a nice room this year though . Both times we have been in the Walsten House annex . The rooms are nice enough , although the bathrooms are a little tired and have been in place for about 20 odd years by the look of it . It's very clean and the breakfast is delicious although we found the breakfast coffee very bitter but that's personal taste and the tea bags to be if poor quality . The location is perfect for the shopping area of the city and it's an easy 10 min walk. The staff are really friendly and hard working . Lovely service by the pretty waitresses in the resturant which is a nice modern conservatory . We will definitely go back there and hopefully be allocated a room in another part of the hotel to be able to compare the accommodation . Our room was an upgrade from the standard so I would be reluctant to have a standard one in case it was even more dated as I enjoy a bit of luxury when on a weekend break . All in all it's a good hotel for a few nights away in that city and the food and general Cosy feel makes it a good winter break choice

    « Very good location, great room, helpful staff »

    Great hotel for a short break in Norwich. Excellent room with very nice staff. Stayed a couple of nights and walked to the town. Good parking facilities and a great location. I will be staying here again.

    « Value for Money »

    Annesley House Hotel is a very special Hotel where all the staff care about the level of service and standards they deliver to all guest. I stay at this Hotel around 30 times per year I also stay other Hotels around 40 plus times and the level of service and standards operating within this Hotel are far higher. I would use the word Care to example the Hotel staff as they all genuinely demonstrate complete empathy and care about the guest - this is a rare experience I can tell you. The quality of the food on offer is also much higher than a standard hotel. The rooms are well fitted out and everything works as it should.

    « Great location, lovely hotel »

    Less than half a mile from the city centre. I stayed in one of the attice rooms with a marvellous comfortbale, king sized bed. It;s three stars but the facilities in the bedroom are at least that of a hour star! The hotel has good parking and the reception staff helpful. I would definately stay here again.

    « Very comfortable stay »

    Recently stayed at this hotel an I have to say for the money it was very nice and comfortable. It wasn't far from the centre of Norwich and they let us park our car there the next day while we went shopping. The room was very spacious and the bed was very comfortable. The breakfast was nice and the staff were so helpful. Our room was in a house to the side of the main hotel, which for us was very suitable as I could park my car right outside our room. Only slight criticism was that our room had paper hanging down on the ceiling in one corner but apart from that the room was very adequate and cosy.

    « NEXT STOP K2! »

    Clean, pleasant room with a particularly comfortable bed and the staff were helpful and efficient. The restaurant menu would cater for most tastes though it was a pity that in some instances the food was served in silly metal baskets and on pieces of wood - what is wrong with china plates and dishes? We were also disappointed that the mobile phone ban in the restaurant (advertised on the hotel's website) was not enforced. Finally, guests being allocated rooms 23 or 24 should be warned about the narrow (dangerous) final flight of stairs ? the agility of an ibex was required to scale the stairs safely, alternatively ropes and crampons would have been helpful!!!!!

  • 4
    « Lovely cosy hotel »

    Very clean, beds very comfortable. Windows can be opened (I like fresh air!), tray with tea, coffee, herbal tea, biscuits, complimentary bottles of water. Breakfast included selection of cereals, juices, continental meats cheeses and pastries, and full english cooked fresh to order, served hot by smiley waiting staff - excellent! Free parking on site for easy ten minute stroll to town so no need to move car. Comfy lounges. I agree shower water pressure not great, so have a bath instead. I would definitely recommend.

    « Great One night stay »

    We have stayed here before and left car in hotel before checking in and walked into Norwich. This hotel is a great location for this. The room was very comfortable but a bit tired in decor. Warm and comfortable with tea and coffee supplied.

    « loved it »

    What a lovely hotel - very quirky and quaint. Stayed her for my birthday and to do xmas shopping. About 10 mins walk to centre (and what a great shopping place). We had a room at the top of winding stairs which would not suit elderly or anyone with walking problems but there are ground floor rooms. There is a small bar and separate lounge area. The receptionist was friendly and the young girl on breakfast was really bubbly and helpful. Would definitely return...

    « Very friendly - amazing beds! »

    Very nice and friendly place! Lovely and quiet and some beautiful seating areas for relaxing! The can be somewhat temperamental, but all issues resolved swiftly. Probably the most comfortable hotel beds I've ever slept in! Truly a great night's sleep and very reasonable bar prices too!

    « Average hotel, average pricing »

    Selected for a work visit to Norwich. Room was pleasant enough but the bathroom was a little old fashioned, with absolutely no water pressure. The hair drier was attached to the wall and after a few minutes became too hot to hold in your hand. Breakfast was good, with generous portions. Check in was efficient, although the manager was grappling with a new system, she was pleasant and helpful with directions. Not all the rooms are in the main house so as a single female traveling I was a little concerned about the walk to the separate building late at night.

    « Pleasant stay »

    We were visiting family and wanted an overnight stay. The room (10) was large and well equipped. Despite being on the ground floor and facing the main road it was very quiet, if not rather warm despite turning off the radiators. The bathroom was a little tired and the shower rather weak but all in all adequate. Breakfast was extra but was lovely and the waitress very smiley and efficient. The staff generally were good , especially the bar man who was very helpful. I would have no qualms about staying there again.

    « Adequate »

    Arrived around 10pm on Friday night after a day at work and a 3 hour drive. The bar was still open and we had called ahead to let the hotel know our time of arrival. The member of staff on reception wasn't very friendly. No offer of a map or information about Norwich. As it happened, we were visiting family so didn't need advice, but it wasn't a very good welcome for anyone new to the city. The room was ok - at the top of the building via lots of sets of steps and winding corridors. Good size bathroom and comfortable bed. Great location and very easy to walk into Norwich city centre. Breakfast wasn't included so can't comment on that

    « Still Delivers »

    Have used this hotel since 1995, if I remember correctly. Keep going back, either on my own or with partner, as it remains an individual haven amongst so much corporate blandness. Room clean and tidy. Excellent breakfast. Excellent staff. Good room service. Ate in dining room on only one evening -- excellent. Helped organise flowers, cake, and champagne for my partner's birthday. Fantastic. Short walk to city centre to enjoy the many cask ale pubs Norwich has, so make use of hotel car park and leave vehicle there. Keep on doing what you do, and doing it very well.

    « Visiting the family »

    Spent 3 great days visiting family that we hadn't seen for along time in Norwich. This hotel is a great location for any stay if you want to see the city. All the service and staff are great. The food evening or breakfast is very good.

    « Will stay again »

    Stayed 2 nights midweek whilst visiting the city for business. My room was a good size, clean and no issues. Nice breakfast each morning with a good choice. Friendly service from all staff and will definitely book again next time i visit. Just a quick 10-15 minute walk into the city centre

  • 5
    « A perfect weekend. »

    A very big thank you to all at Annesley House for making our family get together the great success that it was. Apart from this, we really enjoyed our stay in the Garden House, a most comfortable suite in a great hostelry. The location is perfect, the facilities perfect And the dining was, well, perfect. All in all, it couldn't have been better. A huge thank you to Annesley for making our visit - perfect.

    « Excellent location »

    Love this hotel - few minutes walk from the city . Plenty of parking on site and very welcoming staff Rooms were very big - both our double and my daughters single unfortunately lots of noise from other rooms especially door slamming Rooms are modern with all mod cons but the corridors and reception a bit out dated. Breakfast was excellent in a very bright conservatory area. No lift in the building which wasn't ideal

    « Odd mix »

    Old fashioned hotel. Room I was in was on 2nd floor. Up very narrow stairs. Small with too much furniture and a tiny bathroom. Rather old fashioned. Warm and comfortable bed. Dinner good and good size. Had well pan fried salmon. Breakfast ok, but buffet bit not very inspiring. Comfortable. Close to town. Parking.

    « Convenient for city »

    I chose this hotel for convenience of walking to the city but with parking. I was staying in a single room and travelling with friends staying in a twin. The front desk manager is very efficient but could be a bit brusque. The lounge, conservatory and gardens are really impressive. The breakfast is lovely and cooked to order. As others have said, the single rooms may not match up to the other rooms. The bed was soft and old, underneath the nice covers, the knob was falling off the bathroom door and there was a loose towel hook. It was a suitable stay for the walking/parking issue and the breakfast, although sleep was not the best.

    « Brilliant golf weekend »

    Stayed 2 nights and played golf clubs around Norwich. Perfect location to walk into town. Plenty of good bars and restaurants. Excellent breakfast and staff were very friendly and helpful. Perfect location and facilities for a restful and enjoyable leisure break.

    « A joy and delight! »

    My visit to Norfolk this year began with an overnight stay at Annesley House Hotel in Norwich and, as last year, I was very glad that I booked in here once again. This hotel has considerable character; is welcoming and cheerful: and boasts a wonderful grandfather clock in the lounge bar. This chimes magnificently and can be heard whilst in the dining room! My diner was excellent in every way??nice attention to warm bread rolls and pats of butter and a splendid soup to start. A nice choice of mains makes for a well composed menu and the choice of house wine on offer (I had red) was very pleasing indeed. Breakfast was very well arranged??self service plus a cooked 'to order' and once again, exemplary service. I will most certainly want to stay at this hotel again when I next visit Norwich.

    « Small hotel near centre norwich »

    We choose this hotel due to its proximity to Norwich centre. The hotel was in easy walking distance to town and tourist attractions. The staff were very friendly and helpful. Our room was located outside of the main hotel complex, in a small house to the left. The room was on ground floor, it was very dated and in need of modernisation. It resembled nothing like the website pictures of rooms. We were a little disappointed so spent little time in it. The wi fi was not working on arrival, but a member of staff did act quickly and got us connected. We eat in the restaurant on two evenings in the hotel, the food was of a high quality on both occasions.

    « Great character, good location »

    We stayed in the Garden House which turned out to be a good choice. It includes a separate living room with kitchen, which was fitted with everything you might need including all the appliances. My favorite part was having the bedroom upstairs. There was a TV on both floors.


Venir à l'hôtel ...

Toutes les directions

Depuis : la route A11. Le Best Western Annesley House Hotel est sur l'A11, à 800 mètres du centre-ville.