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Codes Avantages

SureStay Plus Hotel by Best Western Vernal, Naples

1935 S 1500 E, 84078-8619, Naples, United States - Voir sur une carte
SureStay Plus Hotel by Best Western Vernal - Façade SureStay Plus Hotel by Best Western Vernal est idéalement situé dans le centre de Naples. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Le SureStay Plus Hotel by Best Western Vernal vous propose des chambres rénovées à Vernal, une superbe ville de l’Utah. Elles sont toutes équipées d’une kitchenette avec plaque de cuisson, four à micro-ondes et réfrigérateur grand format. Nous disposons également d'une piscine intérieure et d'un centre de fitness sur place. Un petit déjeuner complet, chaud et gratuit est servi chaque matin.

SureStay Plus

Hotel by Best Western Vernal

Itinéraire vers cette adresse

Départ:

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Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Piscine
    Piscine
  • Air conditionné
    Air conditionné
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
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Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 65 voyageurs
Note attribuée
Excellent
23
Très bon
20
Moyen
7
Médiocre
9
Horrible
6
CONSULTEZ LES AVIS POUR
En couple En couple
21
En famille En famille
20
Escapade entre amis Escapade entre amis
4
Professionnel Professionnel
11
Voyage solo Voyage solo
8
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Messed up our reservation "

1
User 12/09/2019

Reserved a room for 2 nights in April 2019 complete with confirmation. Arrived at hotel today and they can't find any record of our reservation and could only offer a smoking room. The place looks brand new. They said that that place changed ownership since April. Our rate was $65 a night. Obviously they wanted to get out of the cheap rate. Sleazy!

Surestay P, Manager at SureStay Plus Hotel by Best Western Vernal, responded to this review
Dear Guest, On behalf of our team we would like to apologize for the mix up. We would like to offer you a Jacuzzi room at the rate of $55.00 per night for your next stay. Again we apologize for any inconvenience this may have caused you. We will ensure that your stay for your next trip meets your expectations. If you have any questions feel free to reach out to me at the number below. Have a great day! Heidi General Manager SureStay plus 4357896625

"Ants"

2
User 12/09/2019

This was cheap, now we know why. If you want a low price and don't care about the details of cleanliness, it's fine. I was surprised this qualified as a Best Western. Staff was very nice, the riins and bed quality are obviously out of their control. Owner needs to keep up in their housekeeping standards and pest control. 3 ants were in the room... that I saw... one on my pillow. Beds are hard. Manager was doing her best with what she could do.

Surestay P, Manager at SureStay Plus Hotel by Best Western Vernal, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 4357896625. Sincerely, 53027 Property manager SureStay Plus Hotel by Best Western Vernal

"Clean, pleasant and great value. Pet friendly. "

4
User 12/09/2019

Nice enough and clean. Great value. Pet fee $10 and plenty of room to play. Kitchen with stove, microwave and refrigerator. Not close to downtown but convenient right off 40. Friendly staff. Nice touch- an actual TV guide!!

Surestay P, Manager at SureStay Plus Hotel by Best Western Vernal, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 4357896625. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 53027 Property manager SureStay Plus Hotel by Best Western Vernal

"Not a Best Western that I know."

1
Ronald A, Reno 19/07/2019

Worst experience at a motel. To latch the door, you had to slam the door hard. The breakfast was nil...… We got there 25 minutes before the breakfast was to be over and there was 6 sausage patties left, no eggs or potatoes, only white bread, but the toaster did not work properly. There was no attendant in the area and when we commented to the desk clerk, he ignored us. This is very sad, as I never ever thought I would be exposed to this when staying at a Best Western Property.

Surestay P, Manager at SureStay Plus Hotel by Best Western Vernal, responded to this review
Dear Ronald Applegate, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 4357896625. Sincerely, 53027 Property manager SureStay Plus Hotel by Best Western Vernal

"Our Favorite Hotel"

5
dianerws, Glenwood Springs, Colorado 01/07/2019

We have been staying at this particular hotel for the last few years. We are in town about 5 weekends racing each summer and no other hotels in the area can measure up in any way. We highly recommend it!

Surestay P, Manager at SureStay Plus Hotel by Best Western Vernal, responded to this review
Subject: Your stay at SureStay Plus Hotel by Best Western Vernal Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 4357896625. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 53027 Property manager SureStay Plus Hotel by Best Western Vernal

"A hotel that is on the way to being great."

4
HAMACT, ACT 30/06/2019

This is a new member of the Best Western group and the managers are working very hard to meet all the requirements. While there is still evidence of renovation it did not significantly affect our stay. Our room was very large and the main areas were spotlessly clean. The beds were fantastic and was the hot water. The location was very quiet although a long way from the main amenities of town (a car is essential). The pool was open although we did not use it. Breakfast consists of the basics and we were told that some facilities eg the ability to have tea instead of coffee, will be provided when all renovation is complete. If you are looking for a night or two in the area at a reasonable price this fits the bill.

Surestay P, Manager at SureStay Plus Hotel by Best Western Vernal, responded to this review
Subject: Your stay at SureStay Plus Hotel by Best Western Vernal Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 4357896625. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 53027 Property manager SureStay Plus Hotel by Best Western Vernal

"EXCELLENT Experience!!"

5
Wanderer44271229724, Denver, Colorado 30/06/2019

The hotel was more than we ever expected. It was very clean, very nice, friendly staff who were genuinely interested in making our stay pleasant. The rooms included a kitchenette that were well stocked. What a pleasant surprise and added to a GREAT experience.

Surestay P, Manager at SureStay Plus Hotel by Best Western Vernal, responded to this review
Subject: Your stay at SureStay Plus Hotel by Best Western Vernal Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 4357896625. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 53027 Property manager SureStay Plus Hotel by Best Western Vernal

"NOT THAT GREAT FOR THE PRICE"

2
OnAir18597366320, Taylorsville, Utah 20/06/2019

Indoor pool was ice cold, workout room advertised on line was nonexistent. Breakfast area was under construction, so breakfast area was crammed into a motel room. and selection of food was not that appealing.

Surestay P, Manager at SureStay Plus Hotel by Best Western Vernal, responded to this review
Subject: Your stay at SureStay Plus Hotel by Best Western Vernal Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 4357896625. Sincerely, 53027 Property manager SureStay Plus Hotel by Best Western Vernal

"Great value considering there was a kitchen and jacuzzi tub!"

4
dluxe, Seattle, Washington 19/06/2019

We stayed here because it was only a few miles from Dinosaur National Monument. The hotel was undergoing a restoration and it seemed as though we were one of the first to stay in our newly remodeled room with all new bath fixtures. Everything worked great including the Jacuzzi tub which filled in no time flat!

Surestay P, Owner at SureStay Plus Hotel by Best Western Vernal, responded to this review
Subject: Your stay at SureStay Plus Hotel by Best Western Vernal Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 4357896625. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 53027 Property manager SureStay Plus Hotel by Best Western Vernal

"Wonderful family and pet friendly hotel"

5
User 10/06/2019

We loved our stay! The rooms were clean and well stocked. The pool was perfect. Staff is amazing. Even with construction and a city wide power outage we had a great stay and will definitely be returning.

Surestay P, Manager at SureStay Plus Hotel by Best Western Vernal, responded to this review
Subject: Your stay at SureStay Plus Hotel by Best Western Vernal Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 4357896625. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 53027 Property manager SureStay Plus Hotel by Best Western Vernal

"Friendly, cozy, clean"

4
Resort13224209278, Lehi, Utah 07/06/2019

Nice hotel for the rate. They are doing some renovations to the place. The staff did a great job keeping the dust and construction mess to a minimum while maintaining a nice flow to the hotel. A gym was advertised, but was unavailable due to the renovation. That was disappointing, but the staff let us know about some other options for exercise. The breakfast was very simple but got the job done. I liked the option of cooking meals in the room (With an extra $10 cooking charge which provided pots and cooking utensils.) Centrally located to the activities we had planned. Ther kids loved the pool and spa!

Surestay P, Owner at SureStay Plus Hotel by Best Western Vernal, responded to this review
Your stay at SureStay Plus Hotel by Best Western Vernal Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 4357896625. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 53027 Property manager SureStay Plus Hotel by Best Western Vernal

"Beyond disgusting"

2
User 03/06/2019

Adhere to all the negative reviews! This place needs help! The housekeepers all need to be retrained in how to CLEAN! Don't stay here unless u have absolutely no their choice. This place is under construction in the common area on the ground floor, however I don't think that any of the rooms are getting remodeled. This place needs a GM to tighten up the regulations!

Surestay P, Manager at SureStay Plus Hotel by Best Western Vernal, responded to this review
Subject: Your stay at SureStay Plus Hotel by Best Western Vernal Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 4357896625. Sincerely, 53027 Property manager SureStay Plus Hotel by Best Western Vernal

"Very dirty. I understand that it was under renovations, but this was not renovation dust. The room was just plain dirty."

1
Wanderer11344898669, Pleasant Grove, Utah 03/06/2019

There were finger prints and food and other unidentifiable dirt all over the walls. The walls in the kitchenette area looked like the food splatter from previous guests cooking had never been cleaned up. We used a bunch of our built up points for a free night and I really wish we had just saved the points and paid for a room at another hotel in town.

Surestay P, Manager at SureStay Plus Hotel by Best Western Vernal, responded to this review
Subject: Your stay at SureStay Plus Hotel by Best Western Vernal Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 4357896625. Sincerely, 53027 Property manager SureStay Plus Hotel by Best Western Vernal

"A comfortable and quiet stay"

5
Kimberly M, Fort Collins, Colorado 21/05/2019

This was a quiet place with in-room cooking facilities and a refrigerator freezer that easily accommodated the food from our cooler. We paid $10 for a kit of cooking pots and pans, cooking utensils, and extra dishes and silverware which made cooking in our room convenient. The room rate really great. The back side of the hotel is quiet except for playground noise from the school. The only downside is that this location is a 2 or 3 miles from most of the commercial amenities such as groceries and restaurants. However, traffic was light so worth it to have such an expensive hotel.

Surestay P, Manager at SureStay Plus Hotel by Best Western Vernal, responded to this review
Dear Kimberly M, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 4357896625. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 53027 Property manager SureStay Plus Hotel by Best Western Vernal

"Overnight stop in Vernal"

4
Richardgumtree, Sarasota, Florida 17/05/2019

Good quality budget hotel, our room was clean, comfortable and well equipped. Very helpful and friendly proprietors manning reception. Refurbishment work underway on the lobby and breakfast area so temporary breakfast arrangements were a bit scrappy but no problem. We were told that the work should all be completed soon and the front area will then be improved. Great value for money, give it a try.

Surestay P, Manager at SureStay Plus Hotel by Best Western Vernal, responded to this review
Dear Richard Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 4357896625. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 53027 Property manager SureStay Plus Hotel by Best Western Vernal

"Under Construction"

2
teddy383, Salt Lake City, Utah 27/04/2019

Under Construction. If you love sheetrock dust then your in luck. Limited breakfast items and you get to eat in the dark! I would look at staying at a different place. I love Best Westerns but this one missed the mark.

BestWesternHotels, Corporate at SureStay Plus Hotel by Best Western Vernal, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Poor service"

2
User 06/01/2019

When we arrived it was late. picked up the phone to get attendant to the front dest to check in, half hour later had to call again. Finally got checked in and to out room it was freezing cold. Turned on the heater. The floor looked like it hadn't been vacuumed, the bathroom had hair all over it. The bed was hard but clean. The next day we had a do not disturb sign on the door and the house keeper still knocked and woke us up.

"The Price was Right"

3
User 02/11/2018

Room was clean enough if you don't mind a human hair or two in the shower and toilet or dog hair on the bed cover. Had to turn on the fan to drown out the noise, I could easily hear a phone conversation from the room next door and anything happening in the hallway. At least the bed was comfortable. Mostly got what I paid for, though I was hoping for a good night's sleep too.

"Nothing special but cheapest hotel in the area."

3
B8091ABstevenm, Tooele, United States 07/10/2018

The room was clean and quiet. The breakfast was less than spectacular but you could fill up if your short on time and money. The pool wasn't working and I'm guessing it stays that way because we saw no children staying there. No need to fix the pool if you don't have families staying there. The staff was nice enough and we felt like we got our moneys worth.

"A Wonerful Stay"

5
lynn B, Evergreen, Colorado 15/09/2018

We decided to try a "Studio" 6 in Vernal, Utah. It was such a pleasent surprise. Check in was good & the girl at the front desk was very nice & helpful. Our room was spacious and extremely clean. Large bathroom had a bathtub which was a very pleasent surprise after a long day of driving. Nice pool and hot tub, but we didn't use them. Having a kitchen with a 2 burner stove, full size frig, toaster, pots, pans, dishes etc...was a great plus. the Price was unbelievable for what we got. Very quite except for the occasionally door slammer, but there's always a couple of those. Breakfast was nice...Danishes, cereal, toast, bagels, juice, coffee and make your own waffles. It was very clean and well maintained just enough to get you on your way. We did have a problem with the T.V. and the gentleman was there and fixed it within 5 minutes. We will certinely stay here again. Excellent choice.

"Clean room but poor breakfast"

4
shigeru1, Tsuyama, Japan 23/08/2018

My room had a full refrigerator, microwave oven, and a small kitchen. I think the hotel room charge was good for what they offer. But breakfast was basically waffle and coffee, not much more. I don't mind to stay in this hotel again

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.