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Best Western Plus Hotel Riviera,  Menlo Park

3.5/5  - basé sur 127 notations.
15 El Camino Real, 94025-5232, Menlo Park, United States - Voir la carte
+1 650 321 8772 +1 831 308 6689

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Parking extérieur
    Parking extérieur
  • Spa
  • Accès à Internet haut débit
    Accès à Internet haut débit
Note des voyageurs TripAdvisor
Sur la base de 127 avis de voyageur
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Situé près de l'université de Stanford et proche de la Palo Alto, vous ne trouverez pas meilleure situation que celle de cet hôtel de Menlo Park. L'université de Stanford, l'hôpital de Stanford et de nombreuses autres destinations se trouvent à proximité de notre hôtel de Menlo Park. Matchs de football, magasins et événements universitaires attirent les foules. Cependant, il n'est pas nécessaire de payer cher pour une excellente situation et les meilleurs équipements. Notre hôtel de Menlo Park propose des chambres agréablement aménagées, une décoration fantastique et des avantages tels qu'un petit déjeuner continental gratuit. Nous vous offrons le repas le plus important de la journée. Le buffet quotidien inclut gaufres chaudes, pains, viande chaude, autres plats chauds, oeufs chauds, yaourt, céréales chaudes et froides, pâtisseries et fruits frais. Accompagnez votre repas de jus de fruits froids et de café 100 % Arabica. Nous accueillons également régulièrement des voyageurs d'affaires. Cet hôtel de Menlo Park est un des préférés des employés d'US Geological Survey, de l'université de Stanford et de l'hôpital de Stanford. Vous pourrez vous y rendre facilement depuis notre excellente situation. Les voyageurs d'affaires adorent également les petites attentions comme à la maison et les autres lieux importants de la région, faciles d'accès. Chaque client bénéficie du meilleur en termes de service, de qualité et d'hébergement. Nous faisons également en sorte que nos prix restent compétitifs pour vous garantir un séjour agréable que ce soit pour les affaires ou les loisirs. Les membres de notre personnel amical se feront un plaisir de vous conseiller et de répondre à vos besoins. Profitez de vacances ou d'un voyage d'affaires sans stress dans notre hôtel deMenlo Park. Ce n'est pas un hasard si tant de nos clients reviennent : nos prix et notre situation imbattables associés à un service de renommée internationale. Assurez-vous que votre prochain voyage se déroule sans encombre. Nous nous engageons à vous offrir des vacances irréprochables. Réservez votre prochain séjour ou Best Western Plus Riviera et laissez-nous prendre soin de vous ! Passez un excellent séjour !La piscine de l'hôtel est temporairement fermée pour travaux de rénovation. Pour plus de renseignements, veuillez contacter l'hôtel.

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Arrivée le
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Chambre 1

Avis de nos clients

trip advisor img
Basé sur l'avis de 127 voyageurs
Très bon
En couple En couple 13
En famille En famille 38
Escapade entre amis Escapade entre amis 4
Professionnel Professionnel 51
Voyage solo Voyage solo 17
Rapport qualité / prix
Best Western Plus Riviera,Menlo Park
  • 1
    « NOT if you want to sleep. »

    Nice staff, average facilities, but the problem is it is right on El Camino Real which is a 4 four lane highway so there is a lot of traffic noise all night long. I can live/sleep with traffic noise but there is also a TRAIN TRACK CROSSING 100 yards away and the train BLOWS ITS WHISTLE EVERY TIME IT CROSSES, which is about every 13 minutes Maybe it slows down in the middle of the night but it still woke me up six times last night. You decide.

    « Great experience during a stressful time »

    From the info I gathered, this is the cheapest hotel that is a reasonable walking distance from downtown Palo Alto. Seriously! (It's still absurdly expensive due to the location.) I thought a Best Western would be super basic but it was actually really nice and comfortable, and the hotel staff (all of them!) couldn't have been more helpful or friendly (but not in the over-the-top annoying way). This worked out great for me because I'd come from Australia to find an apartment in Palo Alto and certainly didn't need to be dealing with any hotel problems. Breakfast was sufficient. There were complimentary fresh cookies, which will make me smile any day.

    « Family Visit »

    I stay here because a family member lives blocks away. This is a great little facility located near some of the most high end real estate, shopping, Stanford University and tech companies. It is squeezed between major street El Camino and the RR tracks, so there can be some noise, but not excessive. The rooms and lobby/breakfast area have been recently remodeled. The staff is the best - very helpful! There is a good variety of breakfast options. If you need to be in this area, this is a great moderately priced choice. The rates do vary during different days of the week, so check in advance.

    « Nice Best Western near Palo Alto and Stanford »

    This is a nicely updated Best Western located right near the Stanford campus. Rooms are clean and comfortable. Loved the pool! Free parking and internet access. It all makes this a great choice when you need to stay near Palo Alto and Stanford.

    « Wonderful Find! »

    This Best Western was a wonderful discovery and the price was very good. The desk service was friendly and efficient and the motel itself was everything we want when we travel- clean, attractive, affordable and accomodating. We certainly will stay there again when we go to Palo Alto. P. and P. S.

    « Don't go »

    Service was unprofessional and uncaring. Hot water was very disappointing one day with no explanation. Room was left unserviced one day and on another housekeeping forgot to close the door. Stay here at your own risk!

    « San Francisco - Palo Alto visit »

    Convenient location - close to public transit station and shopping centre - did not have time to do shopping even the shopping centre is just next door. Recently renovated property; clean and relative comfortable bed. Good breakfast selection. Will stay again.

    « Perfectly imperfect home away from home. »

    Yet another lovely visit at the BW Riveria in Menlo Park, so welcoming, so warm, and authentically gracious. Josie remember us at checkin, and was remember us. It feels like it matters that we came back. Extra blanket and extra pillow were fresh and clean.Check out was breeze and that breakfast was fresh and well balanced.It is not post, but it's clean welcoming, and well managed. We love the people and clean comfortable setting.

    « motel stay »

    great place to stay when visiting Stanford, just a couple of blocks from the campus. It was also accessible to the 101 freeway, Google, and Apple. The main area of Palo Alto was also just a couple of blocks away. The pool looked inviting, but we did not have the time to go in.

    « Nice overnight »

    Stayed one night for an early appointment at Stanford Medical Center. Very convenient--took less than 10 minutes to drive there. Short walk to Stanford Shopping Center as well. The outside looks pretty dated as far as the design--definitely a 50's/60's style building with outside entry rooms, but they have flowers and little tables outside the rooms and that helps with the atmosphere. Room was small but clean and surprisingly modern given the outside appearance. I would stay again for a night, but for multiple nights would find a roomier place.

  • 5
    « Great location and a lovely room »

    We chose the hotel based on its proximity to Stanford Medical Center. Located directly on a busy street and with a typical 1950 appearance, we didn't know what to expect, but it turned out to be terrific. The rooms are modern, nicely appointed, and very comfortable, with a microwave and a refrigerator, as well as Bath and Body Shop toiletries. We didn't have a chance to use the fitness room or try the continental breakfast, but both are available. The staff said they are updating the exterior. The hotel is a 20 minute walk to University Avenue where there is a fine selection of shops and restaurants. Some guests might fine the traffic on the street outside and the regional train a bit loud, but we had no trouble sleeping in the comfortable bed. We also greatly appreciated the helpful and professional staff.

    « Location is excellent, albeit noisy and busy »

    Overall, I would stay here again. It is an older property but kept up well with an expansive breakfast included. I travel a fair amount to the Bay Area for work and family and prefer other properties (Dinah's), but the rooms have been redone to be a bit more modern and everything works here. So if your days are busy and this just a place to crash I can recommend. If you are looking to spend considerable time here, choose somewhere else. Positives: Location off of El Camino Real, close to Stanford, Palo Alto and Menlo Park Expansive breakfast - waffles, eggs, juice etc. - would be good for kids Negatives Difficult access off of El Camino where you enter into the garage Wireless internet went down, but staff responded quickly Noisy with CalTrain and street noise, but earplugs are included

    « Reliably clean, comfortable, gracious, good location »

    This is a well maintained, well managed home away from home. Cookies in the evening, a hot breakfast, lovely staff, and nice attention to detail, make this a nice stay. Close to Stanford, it is not a luxury hotel, it is very reliable, very comfortable, and the thoughtfulness of the staff is beyond compare. I highly recommend a stay here.

    « Clean and friendly »

    Very friendly staff and clean, comfortable room. Bathroom was very nice size with big counter. Bed was very comfortable. We were later to breakfast and a lot of stuff was gone but still a good selection. A maintenance worker offered help as I was unpacking the car and refused a tip. He was so helpful and friendly!

    « Convenient Location Close to Palo Alto »

    I rented a bike during my stay. The desk clerk, Kat, did a great job handling drop-off and pickup of the bike and putting me in a room that provided easy access for the bike. She also made sure my room was ready for early check-in.

    « Close to Stanford Hospital »

    For us, the location was the most important factor. My wife had an 8 am appointment at a Stanford Hospital clinic. I didn't want to fight rush hour traffic to get there on time. The Best Western was less than 2 miles away. The hotel was clean. The free breakfast even had eggs, bacon and waffles, not just rolls and coffee. My only complaint was the sensitive door key card. It took me many tries each time I entered the room..

    « Great time »

    Best Western in Menlo Park was a perfect fit for us. Clean room, excellent location and good breakfast. My wife and I were very satisfied. It was a perfect location to where we wanted to be. I highly recommend Best Western

    « Trip »

    The hotel is very convenient to Stanford University. It is very clean and reasonable rates. Breakfast is very limited, and breakfast area is quite small. However, there is ample parking space. The staff is very helpful.

    « Comfortable bed; good location, good breakfast »

    The beds are very comfortable. I especially loved the breakfasts on Wednesday and Saturday. Very easy to uber to/from too. This was my second time staying; and I am sure I will stay at the same place again when I come back down to the Bay Area.

    « Sagging Beds »

    People go to hotels to get a good nights sleep and when you walk into the room for the first time and see that the beds sag in the middle, you realize you are not going to get a good nights sleep. Notified the front desk and all they said was they would make a note of it and apologized. Beds should never have gotten to the condition they were in when we arrived.

  • 5
    « If you have family at Stanford- best place to stay »

    I have had 2 different family members have to stay a week at Stanford Hospital. Both times I have stayed at Best Western Plus Riviera. Clean, very close to the hospital, friendly staff and they offer a discount if you have someone at the hospital. If I ever have to go again, I will return to Best Western Plus Riviera Menlo Park!

    « one night at BW »

    Refrigerator loud, stain on ottoman, ;paint chipped on woodwork, priced high, toilet broke during stay, noisy. Close to University, Breakfast was poorly presented--Eggs/spinach probably had been previously frozen,

    « Good for celiacs »

    The friendly staff took my request into account for breakfast options safe for someone with celiac. They provided me with multiple safe and tasty options for my breakfast! Rooms were clean, check out and check in were easy and fast.

    « not that noisy with earplugs »

    As mentioned in many other reviews, the rooms are too close to the road and railway so it could be noisy. It was the case that you could hear the train late at midnight or so. Admittedly I would have a poor sleep in such an environment, but with the provided earplugs I was able to sleep sound and tight. It is about 8-min walk from the Caltrain station -- a bit inconvenient if you don't have luggage. Otherwise it is fine.

    « Nice Choice in Menlo Park »

    We stay here because we can walk to my Aunt's house easily. That being said, it is a well kept facility with much recently remodeled. There is a good continental breakfast, and the rooms are nice. It is located between Camino Real and the RR tracks, so you will hear some noise but not excessive. The staff is well informed and helpful. There is a big difference in price between weekends and days - check several dates if you are flexible.

    « Yours is a very, very bad hotel for business travelers »

    I had my first (and last) stay at the Best Western. I work for a well-known nearby tech company, and am frequently on business travel in the SF Bay Area. The Best Western is simply the worst hotel I have ever stayed at on business in the Bay Area. I unconditionally disrecommend it for business travelers, as do nearly all of my colleagues who have stayed there. It is astonishing that anyone can charge $250/night for such a hotel. * NOISE - The rooms are so noisy that Best Western literally provides earplugs. I've stayed at several other hotels on El Camino Real and near Caltrain. I've never seen any remotely this noisy before. Simply put, this hotel isn't noisy because of its location -- but because it appears to have single-paned windows and insufficient soundproofing. I came to work nearly every day tired and sleep-deprived -- the opposite of what you go to a business hotel for. * ONGOING CONSTRUCTION - When I came home on my third night, my hotel room absolutely reeked of an acrylic fume, like rubber cement. The smell was so strong that the hotel room was effectively uninhabitable. After conversation, the only hotel staff member on duty moved me to a room that was technically under construction. When I woke up in the morning, all of my clothing continued to reek of the pungent acrylic fumes. When I asked if they could find a way to clean my clothing before I left for work in 2 hours, they pointed me to a coin-operated machine that I could pay my own money for to remove the hotel's fumes. (It also didn't occur to their hotel front desk person - who never smiled - that as a business traveler, I might not be carrying several dollars in quarters around.) I ended up buying new clothing to wear for the day. I also e-mailed the manager to ask for the hotel to intervene and make it right. I did not receive a reply. If you are in Silicon Valley on business, do not try to save money staying here. Your time and sanity are too valuable.

    « Clean, convenient, economical »

    Each Thanksgiving I travel to Palo Alto and stay across the city border in Menlo Park at this hotel. It is a short walk to downtown Palo Alto from El Camino Real. The hotel is clean and well maintained. (They were painting railings during this visit.) There is a lot of highway noise and noise from a nearby commuter train. Overall it is a good place to sleep while visiting Palo Alto but not a destination in itself.

    « Comfortable, quiet stay »

    The Best Western Riviera Motel in Menlo Park was comfortable and quiet. The room served our needs perfectly. Staff was outstanding for check-in and complaints. The breakfast would have been nice, but did not fit in with our family gathering on this Thanksgiving celebration. Parking was easy.

    « The Rooms were nice and clean »

    My stay was good the room could have had better lighting, sevice was good I'd stay again. The location was perfect, walking distance to Palo Alto , the train , Stanford for meals and entertainment. Breakfast was good and convenent , WiFi was a little hit and miss, parking was good very friendly staff

    « Location, Location »

    We stayed here in order to be close to Stanford campus. Indeed, we could walk across the shopping center and be on campus or drive a short distance to be there. This hotel is clean and comfortable. We had one of the rooms closest to the road and yet the road noise was not at all bothersome. The staff was very friendly and helpful. The breakfasts were sparse but adequate. In summery, this hotel is pricey, but for the great location, it was worth it.

  • 4
    « Convenient, Clean, Friendly »

    We were in Palo Alto for medical reasons which required a place to stay near Stanford Hospital for two nights. The staff was very professional and accommodating to our needs. The rooms were clean with all the necessary amenities.

    « Complimentary earplugs in rooms! »

    Unless you are really desperate (ie no other possible options), I would strongly discourage staying here. I/my company paid over 300/night, and I certainly expected more than a roadside motel with the doors to each room opening to the outside, and literally less than 25 yards from a busy/loud road. Traffic starts at 530. So be prepared to use the earplugs provided on each bedside table. The only reason for 2 stars vs 1 star is that it's close to Stanford. Otherwise, I feel certain that no one in their right mind would choose to stay here.

    « Medical Dr Appt »

    Loved the location Staff very helpful with directions and dinner places. Right next to a great shopping mall. Stanford Shopping Rooms very large new decorated very clean nice and the beds & pillows very comfy. Free Wifi that really works fast and simple to log into. Swimming pool was clean and nice balcony bistro seating. Easy to get to Dr. Appt

    « Nothing great for the price »

    CONS: Very poorly lit parking area, felt unsafe. Not enough parking spots for hotel guests. Walk way to rooms was not well lit. We had a corner room which was pitch black out front. A/C kept turning off. Walls are very thin and you can hear every noise around/above you. PROS:Room was clean and a good size. Staff was nice at check in and check out Close to shopping and restaurants

    « Dirty »

    I stayed here one night because It was close to Stanford Medical. I didn't check in til Midnight, exhausted from a long day and found the room to be dirty. Mostly the bathroom which had long black hair in the shower and at least 20-30 hairs on the bathroom floor. I called the front desk and she apologized and asked if she could bring some towels to lay on the floor. I told her no I will do it myself. I was too tired to wait for someone to come. She said there were no rooms available to transfer to. I woke at 6am to check out and when I mentioned it to the person at the front desk she said that they have been having problems with hiring housekeepers and had hired an outside service to do it but they aren't doing a good job. They didn't offer any discounts and I paid 240.00 for the night which supposedly is the hospital discount!! It is obvious that they don't have anyone doing quality control. Good location but I chose to stay elsewhere the next night.


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Toutes les directions

Depuis : le nord/San Francisco. Prenez la Highway 101 South. Prenez la sortie Embarcadero Road West vers l'université de Stanford. Tournez à droite sur El Camino Real. Faites demi-tour à Cambridge Avenue. Le Best Western Plus Riviera Hotel est sur votre droite au 15 El Camino Real.

Depuis : South Bay/San Jose. Prenez la Highway 101 North. Prenez la sortie Embarcadero Road West vers l'université de Stanford. Tournez à droite sur El Camino Real. Faites demi-tour à Cambridge Avenue. Le Best Western Plus Riviera Hotel est sur votre droite au 15 El Camino Real.

Depuis : l'est/Oakland. Prenez l'Interstate 880 South. Prenez la Highway 84 West vers Dumbarton Bridge. Tournez à gauche sur Willow Ro...

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