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Best Western Hotel Riverfront Inn, Marinette

4.0/5  - basé sur 246 notations.
1821 Riverside Avenue, 54143-1216, Marinette, United States - Voir l'itinéraire

Séjournez dans cet hôtel de Marinette, Wisconsin, qui surplombe la pittoresque rivière Menominee !Le Best Western Riverfront Inn est le seul hôtel multiservices de la région de Marinette et Menominee. La situation idéale de notre hôtel, dans le centre-ville et au bord de la rivière, vous permet d'accéder facilement à diverses entreprises, dont Kimberly-Clark, Tyco, Karl Schmidt Unisia et Marinette Marine Corporation (appartenant à Fincantieri). L'hôtel est également proche du port de plaisance, point de départ pour la pêche en grand lac, et du pont menant à Menominee, Michigan. Cet hôtel récemment rénové dispose de chambres agréablement aménagées avec télévision câblée, Internet haut débit gratuit câblé et sans fil ainsi que les appels locaux gratuits. Les clients bénéficieront d'un petit déjeuner buffet complet gratuit. L'hôtel inclut un restaurant et salon polyvalent avec vue sur la rivière Menominee. Un personnel accueillant veillera à ce que vous passiez un séjour aussi confortable qu'inoubliable. Réservez dès maintenant votre chambre au Best Western Riverfront Inn ! Passez un excellent séjour !

Best Western

Hotel Riverfront Inn

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  •  Restaurant
    Restaurant
  • Air conditionné
    Air conditionné
  • Bar-salon
    Bar-salon
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Coffre-fort
    Coffre-fort
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 246 voyageurs
Note attribuée
Excellent
91
Très bon
67
Moyen
62
Médiocre
19
Horrible
7
CONSULTEZ LES AVIS POUR
En couple En couple
51
En famille En famille
80
Escapade entre amis Escapade entre amis
24
Professionnel Professionnel
72
Voyage solo Voyage solo
9
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Beautiful and relaxing suite"

5
10/07/2018

The staff helped us provide a suite with whirlpool tub and access to the restaurant for a couple on their wedding weekend. The couple are dear friends of ours and informed us that their room was amazing! Roomy, comfortable, spotlessly clean, well stocked, and the whirlpool tub was a real treat. They also commented on how friendly the staff was and how delicious their breakfast was from the Avenue Grill in the hotel. I will not hesitate to recommend this hotel to others looking for a place to stay in the area and want to send a special thank you to the staff that helped us book this room. Everything was easy and the room perfect!

bmenacherriverfront, Guest Relations Manager at Best Western Riverfront Inn, responded to this review
Thank you for the very nice review. Glad the wedding couple had a wonderful stay.

"Clean and nice view"

5
17/05/2018

My boyfriend and I stayed at this hotel for 1 week and we enjoyed every bit of our stay. The room was clean and the bed was really comfy. We had an awesome view of the river which is directly across the street from the hotel. The owner Tara and the entire staff were all welcoming.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for the taking the time to review our Hotel. I am so glad you enjoyed your stay with us. If you are ever in the area again I hope you choose to stay with us.

"Our go to place to stay"

5
07/05/2018

We have been to this property many times. We actually met here when it was formerly a Holiday Inn. We are looking forward to all the upgrades that are being worked on presently. The staff always treat us like family!

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for the great review. We enjoy seeing our guest come back year after year. Our remodel is almost done and we can't wait.

"Clean and easy"

5
26/04/2018

I will stay again. The staff was the best part of the visit. They are currently remodeling rooms. Our room had already been finished and was very nice. They had live music in the lounge/restaurant we only had time to enjoy in passing. The pool could have been a bit warmer and better lit.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for the great review. Our remodel is almost finished. I hope when you are in the area again you choose to stay with us.

"Fun ay the Riverfront Inn"

5
28/03/2018

We have stayed many times at this hotel and always have a great experience. It is being remodeled and the the new cleaner open atmosphere is amazing. The staff remains the same, so you can count on quality workers. They have all become dear friends.

bmenacherriverfront, Public Relations Manager at Best Western Riverfront Inn, responded to this review
Thank you for reviewing the Hotel. It is always a pleasure to have you stay with us. We look forward to your return. Our remodel of the Hotel is going smooth and hope you enjoyed the upgrades we have made.

"Very nice hotel conveniently located"

5
28/02/2018

Enjoyed my stay at the Marinette Best Western. The room was clean and I was able to relax and watch some of the Olympics. The complimentary breakfast was much appreciated along with a complimentary paper. I had a family event to attend and found the location very con venient as i went to different places between Marinette and Menominee. Staff was very friendly and hospitable. I plan to stay here on my next visit.

bmenacherriverfront, Public Relations Manager at Best Western Riverfront Inn, responded to this review
Thank you for the very nice review on our hotel and staff. I hope if you are ever in the area again you choose to stay with us.

"Short Notice Visit Home"

5
19/02/2018

I received word of a sudden death in the family. A relative who works at the hotel was able to secure rooms for me and 2 others at an extremely low rate. The accommodations were perfect and the service impeccable. Moreover, the restaurant made a special exception for me and prepared an item from the lunch menu (tuna melt) as a dinner. Breakfast with family ran 3 hours but the staff served us the entire time. Brenda the restaurant manager and the kitchen staff should be commended for their hospitality. I absolutely want to stay here on my next visit home.

bmenacherriverfront, Guest Relations Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our Hotel. We are so sorry for your loss. We hope next time you visit the area you choose to stay with us again.

"Very nice for the price"

4
12/02/2018

King bed was very comfy and clean. Room was spacious and clean. Bathroom was the typical hotel setup. My only complaints are shower and toilet. The shower controls were a pain to work, hot water needed to be turned wide open and the cold just barely open in order to have a warm shower. The toilet took what seemed like 2 minutes to flush and several more minutes to fill the tank, plus there was a high pitch “squeal” when the water flowed into tank. Doubtful that it was systemic to the whole hotel, most likely just bad luck on my part. Management was notified of the issues and said they would look into them. Overall I would stay there again.

bmenacherriverfront, Guest Relations Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our Hotel. We appreciate all our guests giving us feedback. We did look into the bath room issue and have corrected it, thank you for letting us know. Hope to see you again if you are in the area.

"Not the best"

3
29/01/2018

This was an ok place. Free breakfast was not very good at all, food was cold. Beds were very hard. Elevators extremely slow. Poor job cleaning parking lot of snow kept it very dangerous. Front staff not helpful on phone.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for the review, we will look into the issues.

"Made me feel at home"

5
25/01/2018

Too many people to thank. Had to travel regularly up there over the past two years. Food among the best in the area. Everyone that helped and took care of me went above and beyond. Rooms are clean, well maintained. Beautiful view of the river.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. We appreciate you as our guest. We look forward to you visiting us again, if ever in the area.

"Great stay!"

5
07/12/2017

Probably one of the best experiences I've had at a hotel! From the reception staff, to the restaurant and bar attendants, this was a very pleasant stay! Thank you for all the care and general great attitudes!

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for the Wonderful review. I am so glad you enjoyed your stay with us. I will be sure to let my staff know they are doing a wonderful job. Hope to see you again!

"Great staff, rooms need face lift"

3
16/11/2017

The staff is great and helpful. Even at 6AM everyone is pleasant. The rooms are a bit outdated and need an update. It is also the first hotel I have ever been in that the doors to the rooms are not sprung to close. So you find yourself having to ensure it shut behind you on entering and leaving. The insulation for sound from the halls also needs to be improved. But I have had worse ....

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. I would like you to know we appreciate the feedback. We are updating all the guest rooms in the hotel. I hope if you are ever in the area you choose to stay with us again.

"comfy bed"

5
13/11/2017

The bed was so comfortable and the room was clean. The staff was helpful and actually went beyond what they needed to. I really appreciate that.bThe breakfast was fresh and well prepared. The hotel is in a beautiful setting.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for the wonderful review. I hope next time you are in the area you choose to stay with us.

"love it here !"

5
31/10/2017

always a great time here . good food ,nice lounge area ,very clean , very nice staff . we have stayed many times here and will recommend it to all . pool area is nice and you never have to leave to have a great time !

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
I am so glad to hear that ALL your stays with us are great. We look forward to seeing you again.

"Excellent Accommodations"

5
30/10/2017

The staff is what really makes this place work so well. The go way above and beyond to make sure everything is perfect for you. If you need anything, the get it for you quickly. They know the area and can recommend activities for you to do.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for the great review. Thank you for complimenting the staff, they do try to go above and beyond for every guest. Hope you visit us again.

"Fall Colors"

5
29/10/2017

Wonderful hotel on the river with beautiful river views. Stayed at the hotel with friends on the way to Mackinac island. The room was very nice. It was great that we were able to stop and relax at the hotel, have a drink and dinner and not drive anywhere. Service was very good and we would definitely stay again.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for writing a review for our Hotel. Glad you enjoyed your stay with us. Hope to see you again

"About average for a best Western"

3
22/10/2017

Stayed here because every hotel in door County was completely booked. This was the only place that I can get for consecutive days rental. The hotel was clean for the most part and the free breakfast was actually pretty decent. They have an attendance at breakfast to clear your plates and kill your coffee, or police were fantastic. The pool is OK in the hot tub is OK. They're located right downtown so you can get everything delivered to you for food. Rome was about average bathroom was a little small. That's were hard. I would stay there again based on the price and when I got. And I am a best Western rewards member.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. I glad we had the availability you need for your stay. We hope you choose to stay with us again.

"Older Facility, Great Stay"

4
21/10/2017

Obviously an older hotel, but well maintained. Room was clean and bed was very comfortable. No problems. Highlight was the evening spent at dinner and in the bar. Food was good. Hotel owner and manager (both) came and visited our table in the bar area. Great visit, not just "How is everything?" Bar featured a great singer entertainer on a Wednesday. Who would have guessed? Would liked an extra day to stay but we were on a schedule.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to Review our Hotel. Glad you enjoyed the entertainment in the bar. I hope you choose to stay with us again if you are ever in the area.

"Nice Hotel"

4
17/10/2017

Front desk personnel were very helpful, considerate and willing to provide suggestions to our questions about local issues. It's a nice building but needs updated accommodations. Service was great. Breakfast provided was hot & cold items of a wide variety.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our Hotel, we appreciate our guests. I am glad your experience is was nice. We are currently in the process of updating all our guests rooms along with many other updates. Hope to see you again.

"Nice room, excellent dinner in their restaurant/pub"

5
13/10/2017

This is an older property, but well maintained. Seven stories high. We got a river view room on the 5th floor. Very quiet, very fast WiFi. Buffet breakfast is great. We had dinner in their pub/restaurant, and the french dip was heavenly, possibly the best we've ever had, anywhere. If we lived here, we'd dine there every week! Desk staff was very helpful.

bmenacherriverfront, Guest Relations Manager at Best Western Riverfront Inn, responded to this review
Thank you for the great review, we appreciate your response.

"Sister Trip"

5
13/10/2017

Great hotel, staff, and buffet. Bed was very comfortable and great view. Overall a wonderful stay. Very accessible to where we were going and good parking. Thank you to the staff for a great experience.

bmenacherriverfront, Guest Relations Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. I am so glad you enjoyed your stay here with us. I hope if you are ever in the area again you choose to stay with us.

"Family reunion"

4
06/10/2017

Nice, quiet room and good breakfast. Would stay here again. Close to things to see downtown and restaurants. We had a problem with the bill when checking out but the desk clerk was quick to fix it to our satisfaction.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our Hotel. I hope if you are ever in the area again you choose to stay with us.

"2017 Lake Tour"

2
24/09/2017

The hotel is in an excellent location but the rickety & noisy bed spoiled a good night sleep - in addition there was no internet for the majority of our stay - meal in restaurant was average @ breakfast OK

bmenacherriverfront, Guest Relations Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our Hotel. I am sorry about the internet it was an issue with the carrier. I will send housekeeping up to check on the bed issue. I hope if you are ever in the area again, you choose to stay with us.

"Passing through Marinette"

5
21/09/2017

Easy to find the hotel. They have lots of parking. Large, clean room. The staff are friendly and helpful. Gave reference as to where to eat out or in the hotel. We had a nice view of the river and harbour.

bmenacherriverfront, Guest Relations Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. I am glad you enjoyed your stay. I hope if you are ever passing thru the area again you choose to stay with us.

"The best"

5
16/09/2017

You would have no clue on how busy they were if we had not stayed one week. We had two rooms. Always came and cleaned early and housekeepers could not do enough. From here go across bridge to Ogden Club. The best fish tacos ever. Very reasonable.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our Hotel. We strive to keep all our guests happy during their stay. Ogden Club is a great place to eat. Hope the next time you are in town you choose to stay with us.

"Older Hotel, Clean, Good Stay"

4
06/09/2017

This hotel is older, yet our AC was more quiet than many other hotels. Overall, it was good, solid stay and a great $$ value. The beds were soft even though the room smaller than other Best Westerns--it was still comfortable. The bath and bedroom were clean and the location handy with free and easy parking. Be careful of the pool--the bottom is so rocky and rough, you could actually hurt your feet on it. The on-site restaurant was so handy. My husband and I ate our dinner there and our food was hot and tasty. The breakfast buffet was delicious and cooked on site. The wait staff was professional and so helpful. The front desk was also courteous and helpful.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. We value our customers and are glad you enjoyed many of our amenities.

"Great room/service, not so great event food"

5
25/08/2017

We had a wonderful experience at the hotel for the room, bar, breakfast, etc. Friendly staff, great accomodations. The food at the wedding we attended was horrible. Chicken underdone, beef tips were tough!! Chicken and beef gravy terrible.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our Hotel. I am glad your experience with Best Western Riverfront Inn was a good one, I apologize that the food at the wedding was not. I will forward this back to the manager. Again my apologies.

"Great value, great quality."

5
15/08/2017

Great value, great quality. We stayed for $110. 100% clean. Great views of a fun city. Free breakfast was fantastic. Nice setting, very good food and selection. Pool was clean and above average. Lots of parking.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. I am glad your stay was very enjoyable. I hope if you are ever in the area again, you will choose to stay with us.

"Good hotel overall."

3
12/08/2017

Hotel was in a great location. Good service. Restaurant available in hotel with good buffet breakfast. Bathrooms need updating. Beds are comfortable. Be prepared for the Packer fans if their happens to be a Packer football game.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. We love our Packer's here. Hope you visit with us again.

"Room with view of the river!"

4
08/08/2017

This hotel offers great beds, a great view and the bonus of an onsite restaurant and bar. We really enjoyed the view of the park/ river/bridge area from the window after a smooth check in! Later, after cocktails, we ordered from the restaurant and it was delicious. I liked this hotel's amenities so much I wanted to book for our return trip from Mackinac, but it was fully booked already. I would stop again!

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to write a nice review for our Hotel. I am so glad you enjoyed your stay, but wish we would of been able to provide you with a room on your return.

"Best option in Marinette/Menominee"

5
29/07/2017

This is the only hotel I will stay at in the area. Have never had any sort of issue. The restaurant in the hotel makes it even better. The food is good and on Thursdays they have a wing night which is a must do.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. I am glad you enjoyed the bar/restaurant. Our wings are the best in the area, glad you enjoyed them. Hope to see you again.

"A little outdated, but nice staff and amenities"

4
28/07/2017

The pictures of this hotel looked nicer online, but it was still a clean hotel suitable for an overnight stay. The elevators were slow and a little shaky, the hotel hallways looked more industrial than welcoming, and the alarm clock in the room was about 20 years old. However, everything worked, the room was fine, and the staff was cordial. The pool was also clean and had a nice beach scene on one wall, which was a nice touch. The included breakfast was one of the better ones I've had, as it offered more (and better) options than at other hotels I stayed at on this trip, but it is at a sit-down restaurant, so you are expected to tip, which adds a small, extra expense.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for reviewing our hotel. We take our guests responses very seriously. Hope to see you again soon.

"would recommend"

4
17/07/2017

Very nice staff - Amber was so helpful getting us a room after we were on a waiting list since it was a completely booked weekend. Room was updated a bit. Restaurant staff was limited but they were so great and were really busting it to turn tables so great job there. Bathroom paint was peeling and faucets need updating. All in all, we would definitely stay here again.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our property. Our staff here is the BEST. We do everything we can to make your stay enjoyable. Hope to see you again soon.

"Great Location - Great Stay - Will Stop Again!"

4
08/07/2017

We had a great visit to the Marinette area and the Riverfront Inn made that visit that much nicer. Located in the downtown area, close to so much including a Historic Neighborhood. If you stop here, make sure you take a walk and look at all the beautiful homes. Breakfast was included - good, not the best, but not the worst either. There was one person working the tables, pouring coffee, etc. and she was hustling! Even though it was a full restaurant, she had a smile on her face the entire time we were there.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review the Hotel. Glad your experience with us was a pleasant one. The walk along the river is beautiful. Hope to see you again.

"Easy and fast check-in"

5
08/07/2017

Bonnie and Amber greeted us as we walked in from a stressful day of riding our motorcycles to stay ahead of the rain. It was nice to walk in the front door and be greeted with genuine smiles. We looked pretty bad with all of our rain gear on and exhausted faces. They fixed us up with a room on the fifth floor which faced the river and the parking lot where we could see our motorcycles. The room was great, well decorated, and the wifi was outstanding. It was fast and easy to connect to, which is not always the case. We ate in the restaurant that night and found the service was excellent and so was the food. The breakfast the next morning was very good. A nice assortment of breakfast items from eggs to biscuits and gravy. We would stay there again.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
It was a pleasure to have you stay with us. We like to make sure our Bike Riders can see their bikes from their rooms. We know how important they are to you. I hope if you are ever in the area again you stop in. Enjoy the summer!

"Not a pleasant stay"

3
07/07/2017

The rate was quoted at $84 but when checking in found out they charged me $117. I did get them to lower it to $91. I'm not sure if some rooms had been renovated but the room given me was in dire need of attention. First it did not have any accessible outlets. One was behind the bed. The other behind the desk. Both were extension cords used for the lamp, fridge, coffee maker. Unfortunately the mattress was so used that it felt like it sunk to the box spring. Also the hot water took a very long time to come out of the faucets. I hate to complain about everything but it was not a pleasant stay this time.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Sorry your stay with us was unpleasant. I will be looking into the rate misunderstanding. I apologize that you did not receive an excellent experience with us here. I hope if you are ever in the area again you will give us another try, to correct all the issues.

"Great room great rate"

5
02/07/2017

Random stop. We were all tiredfrom the day. Greeted. Treated well. Food was decent room was really clean and the pool and pool hours were perfect. Great overall experience. Plenty of parking and decent views.

bmenacherriverfront, Public Relations Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time out of your busy summer to review our hotel. Very glad you had an enjoyable stay. Hope you visit again.

"Room with a view"

4
28/06/2017

Great room just before entering Michigan or after leaving Michigan. Great location with view of river, good staff, extra clean rooms and comfortable beds. Breakfast could be improved, as well as service in the restaurant.

bmenacherriverfront, Guest Relations Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our Hotel. Glad you enjoyed the beautiful view of the river. Our location is very centrally located for activities both on the Wisconsin side and the Michigan side of the river. Hope to see you again soon.

"We were happy with room"

5
28/06/2017

My husband and I were happy with our river side room we rented. It was very clean, pretty quiet. The front desk girl was cheerful and friendly. The breakfast was at the restaurant attached to the hotel. I think it was a good place for the night.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Glad you enjoyed your stay and the beautiful view of the river.

"Softball team"

4
28/06/2017

Would have been better if the Manitowoc ice machine was working. They couldn't find my reservation at check in but thankfully had a room available. Albeit they charged $20 more per night than what my reservation was for. Great staff. Nice pool. I slept well.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our Hotel. If you would like to give me a call at the hotel I would love to clear up the extra charge, if you were in a group block they should have all been the same.

"Comfy pillows and soft beds"

5
25/06/2017

After the night before at an Econo Lodge, it was heaven to sink into the soft beds and pillows at this Best Western. Plus the river view from the room was gorgeous. We stayed on the fourth floor. Only negative thing was waiting almost an hour with three kids for two salads, sandwiches and fries in the hotel restaurant. Wish we would have checked in earlier to enjoy the pool/hot tub area and take a stroll through the park across the street.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
So glad to hear you got a great night sleep and enjoyed the beautiful view of the river. Sorry it took a little long in the restaurant, especially with young kids, it can be difficult. I hope if you are ever in the area again, you choose to stay with us.

"Very Nice Stay"

5
25/06/2017

We enjoyed spending the night here. Check in was quick and easy and the lady behind the desk was very nice. The room eas very nice as well. No problems with the TV or wifi. Nice little park and visitors center right across the street and several restaurants near by. The pool and hot tub area was nice and my husband, 2 year old, and I had it all to ourselves. We enjoyed breakfast at the restaurant with the coupons we were given at check in. It wasn't a big offering, but it was good and the one girl working was working her butt off. Would definitely stay again.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time out of your busy schedule to review our Hotel. Glad you enjoyed our nice little town. Hope to see you again.

"Great hotel! Very convenient!"

5
19/06/2017

I came to visit my husband while he worked nearby and was not disappointed at all with the inn. There is room service, free breakfast in the morning, maid service every day, a pool, a gym, and a very nice staff. It is also conveniently located on the Michigan border so you have the opportunity to enjoy Wisconsin & Michigan in one trip! We would definitely come back when we're in the area again!

"Nice Hotel, good location"

5
18/05/2017

Spent couple nights at Best Western in Marinette, WI. Nice hotel, nice staff. Good food, good location. The only suggestion I have to put a some apples and oranges in the lobby for travelers, coffee would be good as well. Also in exercise room, it would be nice to have some towels. Vending machines (I checked 3 different floors) had no water, so I walked couple of minutes to a liqueur store to get some. Other than that, all was nice, staff was helpful.

bmenacherriverfront, Guest Relations Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. We appreciate the feedback. I hope if you are ever in the area again you choose to stay with us.

"Business trip to Marinette"

3
11/05/2017

I've stayed at this hotel each year for the past 6 years. They have been slowly modernizing the room decor and amenities and it is now at a level that is expected when I'm traveling for business. A few small items remain such as the shower head in the bathroom was showing its age as was the faucet on the bathroom sink. Overall a good value for the price and the food in the onsite restaurant is solid and above average at every meal I've eaten during my stays.

bmenacherriverfront, Front Office Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. We have made alot of updates to the hotel and are still in the process of doing more. I am glad you enjoyed your stay and the restaurant. We hope to see you again soon.

"Great stay in Marinette!"

5
06/05/2017

The hotel staff is fantastic with manager Bonnie Menacher in charge. Very clean and friendly experience as everyone goes the extra mile to help. The breakfast is free and wonderful and the pool and hot tub are very nice.

bmenacherriverfront, Public Relations Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to fill out a review. We appreciate you. You are always a pleasure. We look forward to your return.

"Good value"

4
25/04/2017

We enjoyed our one night stay at this hotel. It is an older building, but our room was clean and comfortable. I will agree with the review that mentions the straight shower rod-those DO need to go! The front desk personnel were friendly and helpful. We enjoyed a cocktail in the bar in the evening and thought the buffet breakfast (with hot and cold items) was more than adequate. I would recommend this property to any traveler. Re: train noise. Yes, they are in the area. If you are a light sleeper you should remember some ear plugs. This did not bother us at all, but consider yourselves warned.

bmenacherriverfront, Guest Relations Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel, we appreciate the comments. Glad you had an enjoyable stay.

"Comfortable accomodations"

4
23/04/2017

The staff all around were very friendly and helpful. My room was comfortable, clean and quiet. I didn't hear any other people while I was staying in my room and I slept very well. The food in the restaurant was very good. I had the wings and really enjoyed them. The continental breakfast was very good, it was above the other continental breakfast that I have had at other locations. Overall a nice stay.

bmenacherriverfront, Guest Relations Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. Thank you for choosing Best Western Riverfront Inn for your lodging need, hope to see you again soon.

"Great restaurant. WEAR EARPLUGS"

3
07/04/2017

Food is great. Restaurant staff is great. Place is very very clean. Trains come through all night and Marinette has never heard of street level RR XX alerts. Ask for earplugs and use them. Expect your key to get turned off even if you request and are granted a late checkout. Full service hotel and bar and they STILL give you free breakfast. I suppose too many hoopleheads stay at this hotel, not understanding the difference between a full service and and express hotel so they have to give away breakfast.

bmenacherriverfront, Guest Relations Manager at Best Western Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel.

"Not what I'm used to"

2
03/04/2017

Road warrior, 140+ nights/year for 30 years. Check-in was smooth and welcoming. Wifi worked well. Room fell far below expectations, especially after reading the reviews. This is an old, tired property in need of a major updating. The room wasn't musty it just smelled "stale" and in need of a deep cleaning. The bed was very soft and provided no support. There were no extra plugs on or around the night stand for my CPAP machine so I had to go out and buy an extension chord. HVAC unit was so loud that I couldn't hear TV. Room was hot even with HVAC unit set to 60 degrees. Straight shower curtain rod left minimal room in shower and the shower curtain clinging to me on several occasions (and I'm not a big g guy). Can't remember the last time I stayed in a hotel with straight curtain rods but I believe it too was a Best Western. Went to the restaurant in hotel for dinner and waited, waited, waited to be seated. Finally left after standing there for 4-5 minutes and the bar tender making eye contact with me twice and ignoring me; found a really good restaurant elsewhere. Next time I will stay in Green Bay where there is a wider selection of hotels that are up to my expectations.

bmenacherriverfront, Guest Relations Manager at BEST WESTERN Riverfront Inn, responded to this review
On behalf of my entire staff I would like to apologize for not meeting your expectations. Your satisfaction is important to us, and I will be looking into your issues in our restaurant. This is not our standard. Please know that we are updating all of our guest rooms. I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience that you deserve staying at a Best Western. If I can be of any assistance please feel free to contact me thru the Hotel. Again my apologizes. Bonnie Director of Operations

"Leisure visit with family"

5
03/04/2017

This hotel was great!! The hotel staff was amazing very helpful, knew the area well to send us to local restaurants, and things to do in the area. We all used the pool, The internet worked great in our rooms and the pool area. The kids had a great time. Would recommend this Hotel!!

bmenacherriverfront, Public Relations Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. Glad you and your family had an amazing visit to the area. Hope to see you again soon.

"I would definitely recommend this hotel."

4
31/03/2017

The staff at the desk was very friendly and helpful. The room's furniture was nice and comfortable. The housekeeping staff was great. The room was very clean and well kept. The internet was easy to access and fast. The continental breakfast was very nice as well. It was one of the nicer experiences that I have had when visiting a hotel and would be happy to recommend it to others.

bmenacherriverfront, Guest Relations Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. I am happy to hear your experience here was a great one. I hope if you are ever in the area you will choose to stay with us again.

"Great hotel in the north"

5
29/03/2017

This is a nice gem on the northern border of Wisconsin, just across the river from Menomonie, MI. Very clean hotel with excellent service and a fantastic breakfast included. Also a very good bar and restaurant on site. This is a very busy and popular place that I would recommend to anyone. Bottom line: You won't be disappointed.

bmenacherriverfront, Guest Relations Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. I am glad you had a great stay. I hope if you are ever in the area again you choose to stay with us.

"Nice and good place to stay overnight!"

3
14/11/2016

Everything was good, only issue i had was no Microwave in the room. room was super clean and the staff was very helpful, and the evening shift desk clerk was nice and let me use the breakroom microwave!

bmenacherriverfront, Front Office Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. The next time you visit the area I hope you decide to stay with us, you can request a room with a microwave.

"comfortable"

5
04/11/2016

I would recommend the hotel, not the restaurant. The hotel staff is great and room comfortable. Liked having coffee and refrigerator in the room. Quiet and easy to access other sites in the area. The value of the hotel is good too.

bmenacherriverfront, Front Office Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. We take your feedback very seriously. I apologize that you did not enjoy the restaurant. I hope if you are ever in the area again, you will choose to stay with us.

"Marinette Best Western the very Best"

5
31/10/2016

Another awesome stay at the Best Western Riverfront Inn! The accommodations were perfect. We had a room facing the river which was just beautiful. The staff is wonderful and go out of there way to make everything as it should be. Not a single worry or problem when you stay here!

bmenacherriverfront, Front Office Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for taking the time to review our Hotel. Glad to hear your stay was wonderful. I hope you choose to stay with us again on your next visit to the area.

"View"

4
22/10/2016

Way up on floor six with great view of river room is nice and roomy. Found extra plugins for all our devices would stay again. Got all the geocaches in the area. Be careful j. Shower is tricky to turn on and off.

bmenacherriverfront, Front Office Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for your comments on your stay here at the Best Western Riverfront Inn. Glad you enjoyed your stay and the beautiful view of the river. Hope to see you again soon.

"Short Weekend"

4
20/10/2016

The hotel is a bit old with the usual slow elevators but I found our room to be very nice. The bed was excellent and the wifi worked great. We had no issues during our stay and if in the area I would stay again. Our room has a nice view of the river with all the ducks.

bmenacherriverfront, Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for choosing the Best Western for your lodging needs. Glad you enjoyed your stay, we look forward to seeing you again soon.

"Old and tired hotel"

2
17/10/2016

Staff is friendly. Hotel is old and tired. Several items in our room of concern. Open panel in bathroom to open chute with electric cables. Dangerous!!! Wi Fi in our room only worked in a corner. One small shampoo- no conditioner or lotion. Room coffee maker did not work. These may seem small but when you are paying a certain price everything should be in good condition. Door to the room did not shut well and was very shaky. Breakfast- it was buffet and was TERRIBLE! Scrambled eggs were instant.Hard boiled eggs tasted off and had an odor as if they were old. No oatmeal which would have helped. Only cold cereal. Had to ask for coffee refills even though the waitress was not busy.

bmenacherriverfront, Front Office Manager at BEST WESTERN Riverfront Inn, responded to this review
I am sorry you had some difficulties during your stay. I appreciate the feedback, I will be sure to check into the issues. I apologize for the staff in the restaurant, and will be looking into that. I hope you choose to give us another chance, if you are ever in the area again.

"Vacation"

5
17/10/2016

It was a short vacation of the Michigan area that was recommended following three extensive surgeries at several hospitals and several recovery programs that covered over six months. During this time I had lost over thirty five pounds and the hospitals stopping several viruses and infections in my body and leg.

bmenacherriverfront, Front Office Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for choosing the Best Western Riverfront Inn for your short stay here. I hope you have a speedy recovery.

"The BEST hotel experience EVER!"

5
14/10/2016

I came to Marinette to work at Marinette Marine for a week. When I arrived, the front desk man "Carlos" was very nice and fast at checking me in. It honestly took less than 5 minutes. "Lexi" was also very nice. The housekeeping staff is very thorough and kept my coffee station extra stocked per my request. My bed was very comfortable. I ordered room service from the Avenue Grille and Bar and my food was great and so was the server. Every employee I talked to here was very professional, always smiling and always asked if there was anything else they could do for me. Now that's service! The only complaint I have would be the small parking lot. It was always almost full when I returned from work due to the restaurant and bar being full. I will be returning in a few weeks to work at the shipyard again and I'm happy to be returning here!

bmenacherriverfront, Front Office Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. I will be sure to let the staff know they are doing a great job. We look forward to your return.

"Fantastic Hotel in Marinette"

5
13/10/2016

New Front Desk Manager Bonnie Menacher does an excellent job of welcoming and administering to all of her staff. Carlos and Jenny are also very professional and welcoming. Sue in the breakfast area is wonderful and always makes certain that you are well attended to, with a tremendous free breakfast. The housekeeping staff is great, as the rooms are very clean and comfortable. There is a nice pool and hot tub and workout area. You will enjoy your stay at this hotel!

bmenacherriverfront, Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you so much for the wonderful review, it was my pleasure to sit and speak with you. We look forward to your return.

"A gem in a small town"

5
12/10/2016

While on a business trip it's nice to have a place to go and relax and prepare for the next day. I would gladly return to this hotel on my next visit to Marinette. Some would expect poor service or quality in such a small town but I experienced neither. The view of the river was amazing, especially with the ducks and geese.

bmenacherriverfront, Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. I am pleased that you enjoyed your stay with us. I hope you choose to stay with us the next time you are here on business.

"Excellent lodging place"

4
08/10/2016

Very decently priced , right by the riverfront as the name goes . The breakfast is superb. Staff are very friendly and room service is excellent. Rooms and bathrooms very clean and maintained very well. Hotel is close to the main business areas so very convenient. Overall a superb place to stay in Marinette.

bmenacherriverfront, Front Office Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for taking the time to comment on our Hotel. I am pleased that you had a great stay, we hope to see you again.

"I can't breath!!"

2
04/10/2016

Windows don't open. Fan is not fresh air, did not cool room. October and i had to put AC on, which was loud and again not fresh air. Area around window is rotting and also stunk.! I probably will try a different hotel next time i am in Marinette.

bmenacherriverfront, Front Office Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. On behalf of my staff and I, I apologize for not meeting your expectations. Our windows do not open due to liability reasons. We are currently in the process of updating our whole building, I hope you give us another chance if you are ever in the area again.

"Good regular stay"

4
04/10/2016

Always my preferred stay in Marinette. Staff is friendly and courteous (special plug for Bonnie). Room clean, location good. They are very helpful to me and my team while working nearby at the shipyard.

bmenacherriverfront, Front Office Manager at BEST WESTERN Riverfront Inn, responded to this review
Thanks for the great review Chris, we always look forward to your arrival along with your entire staff. Bonnie

"Decent place - especially when there's a Packers Game and you can't get anywhere Green Bay"

4
02/10/2016

Boxy appearance. Wonder if it was originally some sort of government bldg. Nice location on the riverfront. Handy to walk on the pleasant river path and the WI Info center is across the street. Room was clean, nice river view. Nice indoor pool and Jacuzzi. Nice to have on-site restaurant and bar. Free breakfast was just okay. Can definitely recommend, especially for a one-nighter.

bmenacherriverfront, Front Office Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for taking the time to review our hotel. We appreciate your comments. Hope you choose to stay with us again when you are in the area.

"WI visit"

3
29/09/2016

room was average. outdated and a little dirty . rooms could need updated. Breakfast was very nice feature and the lady working in the breakfast area was very nice and very attentive to all guests. Bar/ dinign room was very nice with a nice selection of drinks/food

bmenacherriverfront, Front Office Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for taking the time to review our Hotel, we appreciate your feedback. Thanks for the compliments on our breakfast attendant. I wanted to let you know we are in the process of updating the rooms in the Hotel. I hope you choose to stay with us again and check out all the updates.

"Thankful we only had to stay one night"

3
12/09/2016

Location is ok, but single beds are only queen-sized and not king. It's an older hotel with low bathroom sink. The worst part was the humidity - even with the A/C running cold all night, my birkenstocks were really gross to put on in the morning as the cork had soaked up the dampness.

bmenacherriverfront, Manager at BEST WESTERN Riverfront Inn, responded to this review
I apologize for not meeting your expectations, we had a very humid summer and the air conditioning units has been running steady. I hope if you are ever in the area again you will give us another chance.

"Very clean, nice hotel"

4
08/09/2016

I was pleasantly surprised at how nice this hotel was. The room was large, the bed was comfortable, and everything was very clean. The desk staff were friendly. Has an attached bar/restaurant and rate included free buffet breakfast. Nothing negative to say! I would recommend it and would stay here again.

bmenacherriverfront, Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for the great review on our hotel. We hope to see you again.

"great stay"

5
29/08/2016

We stayed at this hotel on rewards night. It was excellent and would stay here again. This was toward the end of our vacation and this was the best hotel that we stayed in. Very enjoyable stay. Again I would stay again

bmenacherriverfront, Front Office Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for choosing Best Western Riverfront Inn. I am glad to hear that your stay excellent. When traveling thru I hope you choose to stay with us again. Thank you for the great review. Bonnie Menacher Office/Front Desk Manager Best Western Riverfront Inn 1821 Riverside Avenue Marinette, WI 54143

"Good hotel"

3
28/08/2016

Stayed at this hotel while on business. They said I booked a room with one bed, but I showed them my reservation for two beds. They ended up accommodating my reservation, but I was frustrated that they almost caused an inconvenient situation.

"Road Trip from Ontario to Minneapolis"

5
24/08/2016

Excellent hotel! Full, yet quiet. It was clean, riverside setting, walking area with footbridge to Stephenson Island park, comfortable beds. Great value booked on the Internet - includes buffet breakfast with a pleasant helpful server. A best choice!

bmenacherriverfront, Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for the hotel review. Glad you enjoyed your stay. Thank you for choosing Best Western Riverfront Inn. Hope to see you again. Bonnie Office/Front Desk Manager

"Stay in Wisconsin"

5
16/08/2016

This hotel was excellant. Clean rooms, helpful staff and a wonderful park just accross the street. Had a wonderful time. Although we did not use maid service much while we were there we did not have any trouble getting what we needed. Staff in the breakfast were excellant and the food was delicious.

, Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for your response. We appreciate you taking the time to give us a review on the Hotel. Glad you enjoyed your stay. We hope to see you again. Bonnie Menacher Front Desk Manager Best Western Riverfront Inn 1821 Riverside Avenue Marinette, WI 54143

"Nice and clean"

4
03/08/2016

Nice small town hotel . Room were clean ! Full service restaurant and lounge inside . It was nice not having to drive again for dinner . Free hot breakfast is included with room . Very good and fresh .Good dinner menu , nightly specials . Overall we were very satisfied!

"Decent room and value"

4
01/08/2016

I called directly for a reservation earlier that day and they were able to find a suitable room for a better rate than listed online. Room was clean and comfortable, although bed felt a little damp from the humidity and the shower had fair pressure. The lounge was open when I arrived at 9 pm and guys hanging around in parking lot to smoke, which was somewhat uncomfortable...but it was well lit and I wasn't bothered. Good WiFi connection. Breakfast ok.

"Great stay in Marinette"

5
08/07/2016

Fantastic hotel. Exceptionally clean, we had a great view of the river looking across into Michigan. The hotel was busy (full), but the staff worked hard to eliminate any inconveniences. The breakfast was served in the restaurant, and the food was well prepared and tasty. The Riverfront Inn ranks with the best Best Western Hotels we have stayed.

"very good place"

4
03/07/2016

Good location along river walk area, clean. Nice bar and grille attached. Good breakfast with hot choices. Eggs etc. Riverview room has good view of water and parks. Walk to downtown area but not much, restaurants cafes, bars , close by.

"Great staff, great night's sleep!"

5
24/06/2016

Staff were very friendly and helpful. Bed was so comfy, slept well, woke refreshed. Had a room on the top floor and the noise level was very low so we were comfortable and quiet. Really enjoyed our stay here and would stay again when traveling through Michigan and Wisconsin.

"Average, but clean hotel"

3
22/06/2016

We had a nice stay at the Best Western Riverfront when we were in Marinette, WI recently for a family reunion. The rooms are very plain, very standard, but clean. Nice mini fridge in room which was convenient. The breakfast buffet was included in the price of the room and was decent. There is a workout room, which is small but serviceable and equipment was nice. Indoor pool and hot tub which were clean, but again, very standard. Location is nice as its easy access to everything in town and to Menominee, Michigan. The staff at the hotel were all very nice.

Riverfrntinn, Front Office Manager at BEST WESTERN Riverfront Inn, responded to this review
Thank you for choosing to stay with us during your trip to the Northwoods. We hope to WOW! you on your next stay! We look forward to seeing you again soon.

"Relaxing and convenient"

5
21/06/2016

Very nice property. Great location on the river. Really nice room, almost on par with a plus. Beds were so comfortable. Possibly the best breakfast we have had at a Best Western. The pool area was very nice and relaxing with a great mural on the wall. The staff were all very nice. Definitely will return next time.

"nice hotel, Uncomfortable beds"

3
20/06/2016

The hotel its self was nice, most all of the people were friendly, but the beds in the room were very uncomfortable. Woke up everynight/morning with a sore stiff back. The food at the bar/resturant was good, the breakfast was average.

"Good hotel."

5
18/06/2016

Staff is very kind and curious and assisted in everything i needed on any given questions i had. No complaints and only the utmost respect to the people working at this fine establishment. breakfast was always warm and full of options.

"Needs quality control "

2
26/05/2016

Needs some quality control, bed squeaks when you sit down or move around and isn't comfortable, bedding is very low end. TV remote doesn't work, sink extremely slow draining. 3rd Best Western we've stayed at during this vacation- this one is the most disappointing and ironically it was the most expensive.

"Great Pool!!"

5
08/05/2016

I loved everything but the pool was the most biggest ever and my room was a very nice suite and we ate at the buffet in the morning and the food was awesome. Also the bar was very loud at night and i and my wife and kids couldnt sleep!!!

"WONDERFUL"

5
06/05/2016

This is a great place that is right in the middle of this nice little town. The breakfast was not the typical breakfast, it was made to order, lots of food too. The pool and hot tub were big and nice. We will be back next time we come to visit

"GreaT!"

5
19/04/2016

Wonderful location over looking the Menominee river. Staff was very helpful and accommodating. Breakfast was a warm spread, compared to your average cold cereal an waffle maker. I would stay here again if I am ever in the area.

"Just a one night get away"

4
18/04/2016

Just a trip with my grandson, the pool was very nice and the staff was great. I will stay again if I travel north. I see the fishing was outstanding just across the street but I did not fish. several store you can walk to for snacks

"Another great stay at Best Western Riverfront Inn"

5
14/03/2016

A totally grand adventure in Marinette. Love the rooms. They include a frig and microwave along with the coffee maker and hair dryer. And for people that like to iron, they have that too. Service is excellent and staff is helpful.

"Best Western in Marinette, WI"

4
13/03/2016

This hotel has a Great location on the Menominee River. The staff was attentive and fun and fun. I highly suggest it for a business stay. The food in the restaurant is very good and the staff in the bar are very friendly.

"Poor Service diry room"

1
29/02/2016

The room was left dirty women's sanitary napkins left in room spoke to front desk two times they never did anything! At check out I told the women again and she laughed very poor service! The service in restaurant was very poor they would not come to our table to wait on us; we had a large group and we had to wait on our selves they did not even clean-up table after we were done with food and drinks had to clear our tables or selves there were 6 waitress just sitting back at the bar area glaring at us and when you wanted to order a beer the barmaid had all she could do to ask what you needed like you were bothering her when she was sitting because she was very pregnant and she even cheated someone on their change she was so rude! I would not return to this BW again!

"Another wonderful weekend!"

5
07/12/2015

We come to this hotel 5 times a year and never have we had an issue. The rooms are large, comfortable and homey. The staff goes out of their way to make the stay awesome. They treat our group like royalty. You can not find a better place for the price and care you receive there!

"In for funeral "

1
18/11/2015

I was sent to hospital due to fumes in the room. The hotel has not checked my status after the Fire Department transported me for chemical inhalation. My in laws did not get the room they wanted and where over charged after the fact. The room was dirty and the room was to hot.

"Good experience"

5
11/11/2015

We stayed here as our son was having surgery in Oconto. Glenn was very accommodating. The dates we needed were uncertain and he was very kind while working with us on the reservations. They were booked solid and we were able to get on a waiting list for one of the nights, and when an opening came, he called us right away, to set our mind at ease. The hotel was a double bed and had everything we needed. The breakfast had a wide variety of both hot and cold protein and carbs buffet style so we were pleased. Check in and check out went well, nice staff.

"Family Wedding Weekend"

4
03/11/2015

The check in was not so good. I had specifically requested adjoining rooms for my husband and I and his elderly sister because she is a bit apprehensive about staying in a hotel. I had made the reservations about a month before our arrival for three nights. The rooms were held for a family wedding in Marinette. We received our room keys and the rooms had clearly been assigned in advance and we did not have adjoining rooms. I repeated my request and was met with apathy and no consideration by the check in clerk. At least we were on the same floor only three rooms apart, but not a good situation. The room was clean and quiet. The bedding was comfortable and the bathroom clean. The breakfast was hot and good - though Saturday morning it was extremely busy and the one wait person could not keep the food full and the tables cleaned. The wifi was weak on the sixth floor. Overall, I would stay there again if we travel to Marinette.

"Comforts of Home"

5
26/10/2015

We stay at this hotel 4 times a year and have never been disappointed. They treat you like family. The rooms are spacious and comfortable. They are also clean and well maintained. The food has a super Friday Fish Fry and the chicken is wonderful. The breakfast is hot and delicious. If I had a complaint at all, it would be the lack of variety on the breakfast menu. However, their scrambled eggs taste like eggs and are not rubbery, the sausage is cooked to perfection and their is an assortment of other foods. The location is nice...took a quick walk to MI and back at lunch break!

"Good Hotel in Marinette"

4
21/10/2015

Sitting along the river in Marinette, this is located in a nice downtown location. Several good restaurants in the area. Of course, good access to the Lake, just a few miles across the river in Michigan.

"Good location"

3
10/10/2015

Room was average - nothing special. Breakfast was included, but it was the awful, buffet comprised of rolls, cereal (in hard to use containers), small yogurts, and hot plates (powdered eggs, and other unappetizing items). The serve had to serve coffee and water, and seemed to be annoyed when asked to provide refills.

"Good job Sarah!"

5
10/10/2015

Sarah at the front desk was extremely helpful and professional in helping me book my room. After being on the road for 10 hours, I was having issues with the app on my phone, and she was able to help me book a room and acknowledged my member status with a gift. Thanks Sarah, You were the only one who did this on my entire trip! The food in the restaurant was also Very good!

"A Fine Hotel"

5
10/10/2015

This hotel was a pleasant place to stay during our three week trip to the Midwest. There were many US Navy people staying here on a semi permanent basis, but this did not post any problem. There was plenty of safe parking in the adjacent lot, which was well lit. The check-in process was very pleasant with a clerk who explained all of the amenities to us. We were pleased that the hotel contained a casual restaurant, where we could get a meal after a long day on the road. The hotel is well located in the downtown area, making it easy to get to and to exit the city. The river was very attractive and we were able to see the eclipse of the room from our large window. Every staff member we encountered was pleasant and helpful.

"Not your typical Best Western"

4
17/09/2015

This property is considerably larger than your average Best Western Hotel. We were on the sixth of seven floors in a large king room with a nice view of the river. The room was equipped with both a refrigerator, microwave,and coffee maker. The staff at the front desk was friendly and efficient at check in and several luggage carts were available for guests use. I did not use the pool, fitness, or business center but they were available for use. The internet signal and speed were acceptable. There is a restaurant and pub located on premise where one can have dinner and is the location of the free buffet breakfast. We ate dinner there, ordering Walleye, which was excellent and reasonably priced. The service was "so-so" to slow. I thought that the breakfast buffet was not the best selection offered as compared to the other Best Western properties in which we have stayed. There is ample parking both adjacent and across the street from the hotel. There is a nice park with items of historical interest across the street and a short walk from the hotel. One major complaint that I have with the property, and admittedly didn't and should have mentioned to them, is that they allow people to smoke immediately adjacent to the entrance way. As a reformed smoker of 25 years, I didn't appreciate having to walk through a cloud of smoke and odor of cigarettes to enter and exit the building. I don't blame the smokers because there were no signs directing them elsewhere.

"Define Well-Appointed!"

3
11/09/2015

I was hopeful when I booked this hotel and saw that it had been renovated, as previous stays had proven to be disappointing. Unfortunately, this stay was no different. While it appeared to have an updated tv and bedding, I do not believe that they have put new mattresses in all of the rooms. It was not comfortable at all. The internet did not work once while I was in the room. I did ask the front desk staff if it could be looked at and when I followed up the next day, I could not get a firm answer on if the issue had been addressed. That was once I could locate a staff member. It was common to see the "Be back shortly" note. Needless to say I don't believe the staff would win any awards for their customer service. The exception is the staff in the dining room and bar....keep up the good work! It's unfortunate, as this hotel is in a great location with a nice view of the water. Unfortunately, the marketing of this property is misleading. There are a couple of hotels in the city that I will look to stay at on future trips.

"Ok hotel, but wonder about credit card security."

3
09/09/2015

The hotel itself was fine. Rooms were reasonably clean, nothing special. Staff in restaurant were great and we enjoyed the daily special of soup and a HUGE salad for $6. Morning breakfast staff was great too. The main problem was that the couple we were with used their credit card one and only time....to pay for this motel and the next morning started getting calls from their credit card company that someone was trying to use it to purchase stuff online. I have no clue what happened, but there is something fishy about that. Please be aware. I don't know if their computers were hacked or if someone was being naughty, but I would hope they would investigate. Other than that the hotel was just average and I would consider staying there again.

"Could do with updating"

3
24/08/2015

Check in was friendly however they requested our vehicle details which wouldn't have been OK if we were able to park on the hotel premises, we ended up parking across the street .. at night .. in the rain. Foyer smelled musty and dare I say of cigarettes? Room was clean but dated. When we put the a/c on we had a definite smell of cigarettes come into the room. Furniture was somewhat mismatched. Bathroom was very small, if you were using the shower and had the mat on the floor the door wouldn't open, definitely not room for two people to get washed and brushed in the morning. Breakfast was with a voucher, it was pretty generic and coffee pots would have been nice, once again we could have done with more coffee. The hotel calls itself the riverrfront tho in actuality the river is across the road and a parking lot away.

"Old and dated, needs updates"

2
22/08/2015

This hotel is a throwback to the 1970s. The decor is dark, dingy, and dated, and the lighting in the rooms is terrible. The climate control in the rooms is the old style, turn the temperature knob type and the fan is very loud. The breakfast is marginal, and if you arrive after 8 am, some items will have run out and you'll have few choices. I realize this is a small-town hotel, but by Best Western standards this place is far below average.