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Best Western Mayfield House Hotel,  Malmesbury

4.5/5  - basé sur 577 notations.
Crudwell, Malmesbury, Wiltshire, SN16 9EW, Malmesbury, Great Britain - Voir la carte
+44 1666 577409 +44 1666 577409

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  • Bar-salon
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    Parking gratuit
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    Blanchisserie/service de nettoyage à sec
  •  Restaurant
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    Connexion à Internet sans fil dans les parties communes
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*Hôtel entièrement non fumeur*Nouvelle cuisine anglaise, excellents produits locaux, cuisinés par de talentueux chefs de la région. Venez découvrir le goût authentique des Cotswolds. Situé dans un petit village des Cotswolds, entre Cirencester et Chippenham sur l'A429. Proche de Malmesbury, avec accès facile aux M4 et M5. Jardin clos spacieux et restaurant primé. Idéal pour visiter les Cotswolds et la ville de Bath. Golf, pêche et sentiers de randonnée à proximité. Détendez-vous et bénéficiez d'un accueil chaleureux et amical.

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Rapport qualité / prix
Best Western Mayfield House Hotel,Malmesbury
  • 5
    « fAB STAY »

    Rooms are a little dated, but very comfortable and this was by outweighed by the excellent service. Staff carried our bags and provided screen wash for our car in the morning. Great breakfast although fried bread a little to oily. Overall a great stay.

    « Ideal base for south cotsworlds »

    Nice overnight stay, ideally located for touring the south Cotswolds (near Malmesbury and Tetbury) and not too far from Swindon which we were visiting too. Easily checked in by the duty manager, John, and shown to our room. Bedroom, room 6, was cosy (restricted head-room getting in the bathroom), clean and warm. Food in the restaurant was excellent! Dinner was a credit to the chef, Nick Batstone, and his team - absolutely first class. Breakfast was good too. One minor niggle is that room 6 is directly above a dinning area for a large group, of which there was on the night we stayed, and you can hear every part of every conversation so not best for those wishing to retire to bed early (didn't really bother us).

    « A jewel in the Cotswolds »

    The staff in this hotel really are the best in the world nothing was a problem and the food was excellent (try their tuna sandwich at lunch). The rooms were very comfortable if just a bit dated however the hotel is full of character. Would I stay there again YES PLEASE

    « Good location near Malmesbury, Westonbirt and Tetbury »

    We booked this hotel as part of a deal including tickets to Westonbirt Arboretum. Staff were very welcoming. Parts of this hotel are really old so expect uneven floors and narrow staircases. Rooms are comfortable and warm. Breakfasts are very good with selection of cereals, fruit and juices. Cooked breakfast is made to order and I have to recommend the poached eggs which were perfect! The dinner menu is a little limited particularly if you are staying several days but was fine for a couple of nights. The food is well cooked and well presented. All staff are very friendly and courteous. We would certainly stay at the Mayfield again.

    « Disappointing stay. »

    We have been going to this hotel over many years and for the first time we were very disappointed. We had a room in the cottage which looked as though it hadn't been decorated or refurbished for years.It was basically furnished and was cold and the heating didn't come on until we'd gone for breakfast or dinner. The towel rail was small and seemed to work intermittently so didn't dry the towels. The shower head over the bath was very small and not efficient. Breakfast was up until 9.30am. We went at 9 am. and found there was very little left on the buffet table and other people were complaining that food was not topped up. Service was slow and there didn't seem to be enough staff. However the evening meals were excellent although the bar wasn't good. We would not recommend this hotel and will not be returning.

    « One night stay »

    Room was excellent, dinner likewise. The bed was comfortable and the staff polite, courteous and helpful. We visited Malmesbury, Tetbury & Westonbirt Arboretum. The scenery in this area is typical wondrous Cotswolds. Thoroughly recommended

    « Weekend Break »

    Have just returned from a weekend break at Mayfield House. From the moment of our arrival to the day of departure, everything was great. Our room was very well furnished and was extremely comfortable. The food was outstanding. The staff were very smart and courteous, and went out of their way to be helpful. Would I go back. You bet.

    « Overall Good, but a few irritations »

    Stayed for one night B & B. Chose it for proximity to Westonbirt Arboretum. Very welcoming. Bar serves 1 real ale, superb! Room was very clean. (Room 18) Bed was a box spring, sounded like there was a dog trapped underneath, hence only 3* for sleep. We were lucky, a good properly plumbed shower cubicle. Our friends had a room upstairs with a weak electric shower. However they like the larger room. Breakfast. OK. Our experience suggests that you have a 1 in 5 chance of a decent poached/fried egg. It is these little things which spoil the place in our opinion.

    « Fantastic Stay. »

    We had 4 nights at this delightful family run hotel. The staff were the most friendly and helpful we have ever met. Nothing was too much trouble for them. The room was very spacious, clean and had everything required. The bed was very comfortable with plenty of pillows. John the assistant manager went out of his way to make you feel at home, and Sian the waitress was exceptional. The food was wonderful, good variety, well cooked and beautifully presented. A good wine list was also held. In all this was an exceptional hotel and we will be returning to be spoilt again. A good car park and within easy reach of many lovely places in the Cotswolds. Thank you to everyone.

    « Meal out »

    Lovely dinning area, food was good but abit pricey, staff where warm and welcoming, service was great, asked for medium done steak but it came to the table nearly still alive! Fish option was a bit bland, I wouldn't rush back again in a hurry, only went for food so can't comment on the rooms

  • 4
    « Great couple of days »

    Just returned from a two night break at the Mayfield with tickets to Westonbirt arboretum included and first night evening meal, breakfast was also included. Very reasonably priced with an excellent restaurant. We had our second night meal at the Mayfield as well and were not disappointed on either occasion. Room clean, warm, and whilst not luxurious was adequate and we had a good nights sleep on a super king size bed. Staff all pleasant and obliging which is always nice to experience as it is not always that way in some hotels. Would we return...of course. Thanks Mayfield.

    « hope to stay again »

    Although we only stayed one night we greatly enjoyed our visit. The staff were very helpful and friendly. The room was comfortable and pleasant. The restaurant was excellent, above what we had expected from a hotel restaurant. We were not on a holiday visit, but very much hope we can go back to this lovely part of the country and would certainly be happy to stay at the hotel again.

    « Autumn colour »

    Went to see winter colour at Westonbirt arboretum and this was a convenient hotel. Have been many times before but now under new management - good food and good location for a Cotswold visit.. A friendly place to stay

    « Friendly staff, well situated hotel »

    Stayed with my wife for 2 nights on a Great Little Breaks deal. The hotel is ideally placed for visiting the nearby towns, and Westonbirt Arboretum. We didn't like our first room very much, but the staff were very helpful in changing it for us, even though they were pretty much full up. The superior rooms are (obviously) better than the standard ones (we had a night in each!), although the beds in both were very comfortable. The hotel is a little tired, but it is clean, the atmosphere is friendly, and the evening meal and breakfasts were good. Plenty of parking on site, and the hotel is on the main road, so easy to find (the road isn't noisy though!).

    « Cotswold comfort »

    An excellent hotel with good food in a quiet location. We were booked into an upstairs room but as my wife suffers from arthritis we asked to move to ground level. This was readily agreed and the new room was very comfortable.

    « Excellent Hotel »

    We stayed for one night en route to a holiday. The hotel decor is a little tired, but apart from that it was a marvellous stay. Godd accommodation, exceleent food, and very, very good staff. Thoroughly recommend it. Hope to be back.

    « Comfortable quiet location »

    Room 3 - Very comfortable bed in a nice spacious room with all facilities provided. Very clean and quiet giving a good night's sleep. Large bathroom with plenty of hot water. Staff very friendly. The hotel is on a through country road but no noticeable traffic noise at night to disturb sleep. Whilst the food in the hotel for dinner appeared fine we decided to eat in the nearby (walking distance) Potting Shed pub and found the food excellent quality and presentation. Location of hotel is great for Malmesbury, Cirencester etc.

    « Another pleasant visit »

    We have visited this hotel several times and hope to do so in the future. Pleasant friendly staff & excellent food. Plenty of seating in garden. Comfortable bedroom. On a bus route and many local attractions within easy reach. Ample parking.

    « Friendly »

    Beautiful hotel the food is excellent especially the evening meal, breakfast has plenty to offer too . The bar area is comfy and inviting and the staff are friendly and helpful , good rooms and plenty of parking. Beautiful quite location near to the Cotswolds and Cheltenham I would definately recommend

    « A gem in the heart of the Cotswolds! »

    I've just returned from a weekend away with my brass band at the Mayfield House Hotel in Crudwell. What a brilliant hotel right in the heart of the Cotswolds! The hotel is fantastic, very clean, great location and perfect for anyone visiting Cheltenham/Cirencester/Gloucester. We ate in the hotel both nights (as well as breakfast) and the food is exquisite! Lamb shank to die for! I'd also like to give a big shout out to the staff too who went out of their way to make sure we were all catered for and our stay was as enjoyable as possible. A big thanks to Graeme and his team. I'd definitely recommend this hotel to anyone who is wanting to visit the Cotswolds or surrounding areas. I hope to return again soon.

  • 5
    « Perfect for the Cotswolds »

    I have stayed at this hotel a number of times and it has become a firm favourite. Well situated for the Cotswolds, but also for Gloucester and surrounds, it continues to excel. Food is excellent, rooms well appointed, and the staff provide exceptional service. This is one I will continue to visit for business and pleasure.

    « Lovely quiet hotel »

    Very pleasant atmosphere, staff welcoming and friendly. Food good. We didn't have any problems, however, it was clear from other guests that if there were any, they were minor and dealt with quickly. Felt like a family.

    « Excellent lunch »

    We live in Wiltshire and are always looking for somewhere new for lunch. I had passed by the Mayfield House on many occasions but never thought of it as a lunch venue until idly looking through some local publicity where it got a positive mention. I rang. The telephone was answered very promptly and a lady who I now know to be Linda advised that lunch was available every day of the week and that we would be welcome on our chosen date. The booking was taken in a friendly but professional manner. We arrived on time on a lovely late summer day and made our way through the back garden to reception where Linda, wearing the badge of Manager, was working. She immediately devoted herself to our requirements offering a variety of indoor and outdoor locations and because of the sunshine we opted for a table outside with a view of the tidy garden. Linda looked after everything from taking the drinks order, guiding us with the menu choices and serving the food. This she did efficiently striking just the right balance between being friendly without intrusion. The food selection was good from the a la carte menu but there was also a choice of lighter bar meals available. A ham hock terrine was chosen as a starter for both of us and was appreciated; main courses of corn fed chicken and lamb shank were equally well received and we finished with tasty desserts and coffee. All the food was obviously freshly prepared, well cooked, tasty and excellently presented. Although we were eating outside we took a look at the indoor restaurant which appeared inviting and well laid out. Highly recommended.

    « Quaint. »

    This is an unusual hotel and appears to be a number of cottages amalgamated together. We had a room in a cottage type building across the drive from the main building. The room was clean, roomy and comfortable but nothing special. The staff were excellent as was the evening meal and the breakfast. Service was good.

    « Brilliant service »

    Apologies for the spelling I believe the name to be Endi (Italian bar man) . What a lovely man. Nothing was too much trouble . His service and attention to his customers was 5*****. We had a lovely meal and felt welcome at the Best Western based on your service. Thank you from the ploughman girls ;-)

    « Lovely hotel and friendly staff »

    Stayed here for one night with my husband and our dog. Our accommodation was separate to the hotel, very lovely room with a separate dresser so quite spacious. Located 2 minute walk from the potting shed pub which serves excellent food and hotel surrounded by lovely fields. It is also 15 min drive away from the Cotswolds water park.

    « Pet friendly, traditional and charming »

    We stayed for a single night (Sunday) and chose the hotel as we could take our dog along. Great location (edge of the Cotswolds), ample parking, rooms are reasonable (pet friendly rooms are reserved for guests with pets), bed comfy and everything worked. Coffee and tea facilities in the room. Lovely gardens. We dined at the hotel in the evening and the menu is substantial and varied (AA rosette for the food) and our meals were excellent. Breakfast is ordered from the menu too so no buffet. Staff were attentive, friendly and knowledgeable of the local area. The price (mid-high) reflected the location and quality of the dining experience so overall represented good value. Recommended.

    « Visit to Malesbury »

    THe Mayfeild Hotel is a quaint little hotel but overall experience was excellent. Good location on the edge of the Cotswolds. Lovely grounds and the staff were excellent and very attentive. Resturant food was excellent if a little pricey.

    « A Break to Remember »

    We have just returned from the Mayfield having spent 6 nights there. We have had a great stay and the staff are very accommodating and nothing was too much trouble. We do not normally book dinner but as we did not know the area we did on this occasion and we were not disappointed. The food was really good every night. Our son is a plain eater and the menu was able to be adapted for him so there were no sauces etc. I am gluten free which was again no problem at all, there was always gluten free bread available and in the room on the tea and coffee table there was a sealed jar with gluten free shortbread in which was a lovely thought (they were great) and a first in a hotel we have stayed at. The garden is very pleasant and my son and husband enjoyed having a go at croquet (not very well but fun anyway). We had a family superior room which was very roomy and comfortable with everything replenished on a daily basis. The staff are very knowledgable and were able to answer the many questions we asked about the area and how to get various places. The information provided in the room about the Cotswolds is extensive. We would not hesitate to go back to the Mayfield and recommend it to family and friends.

    « Not up to Best Western standards. »

    We booked into this hotel 2 weeks ago with our little dog, on arrival we had to ask for a fly spray there was lots of flies all over. The room was dingy and so out dated. Half a toilet roll on the holder we had to ask for a toilet roll. The carpets are in need of a good clean.I found a long black hair in the bed and on the bathroom floor. The shower was old fashioned as well. The walls are filthy and all marked the stone on one wall was mouldy and the room smelled of damp, normally Best western hotels are immaculate thats why we use them! We actually left a day early as we couldn't spend another night there. We didn't complain as we really didn't want to risk another bad room. On the plus side the staff are very helpful and the breakfast was lovely.

  • 4
    « Excellent dinner »

    Had a great superior ground floor twin room in stables annex chosen for my mum's needs with advice from hotel when booking by phone. The room and wet room were of a high standard and spacious, particularly suitable for my mum with decreasing mobility. The patio doors were a real plus to open for air movement when the weather was scorching! The main hotel ground floor does have one or two steps in places between the different levels but there was even a handily placed grab rail for my mum for the couple of steps into the dining room.The menu choice and quality of food at dinner was well worth paying for the DB&B option. I'd recommend the restaurant for dinner for none residents too.

    « Friendly small hotel »

    We visited the hotel recently and had a lovely 2 day break. The staff went out of their way to accommodate our needs. We took our little dog who was made a fuss of from the word go. The staff addressed her by her name each time they saw her. A special thank you to Linda

    « Quaint »

    One thing that you cannot fault about this hotel is the staff and the quality of the food. Where this hotel lets itself down (hence the 3 out of 5) is the quality of the rooms. I found the mattress to hard and possibly too old, the decor is slightly out of date and could do with a refurbishment. On top of this the shower in the morning was either scalding hot or freezing cold, no middle ground. As we stayed with family following a wedding we didn't have the availability to look for other hotels, so didn't realise this hotel was dog friendly, which is fine, except the wet dog smell is everywhere. Plus side, dinner was great and breakfast was really good too.

    « Good quality hotel with excellent food! »

    Mayfield house is ideally situated for exploring Malmesbury and the Cotswold Water and Country Parks. The hotel rooms are a little dated but are clean and comfortable, with hardly any noise from other rooms or traffic. There are no pool or spa facilities however the bar and restaurant are both excellent. In particular, the food in the restaurant is extremely high quality. There are a few steps and low ceilings so perhaps best to discuss with the hotel if anyone in your group has mobility issues. We stayed on a pre-booked dinner bed-and-breakfast deal which represented superb value for money. The staff are friendly, courteous, and can't do enough to help you. Everyone we met served us with a smile, and that set the tone for a really enjoyable stay. Overall it was a good hotel and we'd happily return!

    « A lovely small hotel that goes the extra mile »

    Staff were welcoming and always trying that bit harder to make sure you had a good stay. Standard of the rooms varies (we've been in 3 different rooms in the last month) but all have been clean. Reasonable breakfast which we got to eat outside overlooking the lawn in the sunshine. It's a bit remote but would happily stay again.

    « Friendly with a capital F »

    My wife and I stayed for one night with our dog . Denzel (our dog) was not just accepted but warmly welcomed , he had just as good service as we did . All of the staff were very courteous , polite efficient and friendly . The menu was varied and the food ( including breakfast) was of a very high standard . The room was starting to show signs of old age but was very clean and comfortable . Overall a very enjoyable stay and I would recommend this hotel to anyone .

    « Great character »

    We stayed here for the WOMAD festival, and it is definitely better than not washing in a tent for three nights. If you want a bland designer hotel, this is not the place for you. It is an old rambling house with 28 very individual rooms. The upsides of the place are: Very helpful and friendly staff All the basics work with all the amenities from wifi to kettles and irons etc Wonderful terrace to sit out and have drinks, meals etc They take breakfast seriously: kippers, also black pudding with the full english (but tinned fruit,,,) Really nice garden out the back to laze in, with croquet lawn Easily accessible by taxi from Kemble station (80 minutes to London), to Malmesbury (worth a visit) and WOMAD Really not many downsides: the finish is showing its age. That comes with character. It was pricey: £145 per night including breakfast, but that was probably a premium for WOMAD when accomodation is in very short supply locally. Book early if you want to be there for the festival. We stayed in room 7 which overlooks the garden - the only downside is that we got to hear the minute detail of how every member of a family fell ill,died and at what age. You can hear conversations from the terrace very clearly.

    « The Perfect Base For The Cotswolds »

    Just had four amazing days in The Mayfield .The staff made us feel at home from the moment we stepped inside and nothing was too much trouble for them .We stayed in room 12 and it was spacious and spotless . The bed was one of the comfiest we have slept in , so comfy in fact we had to set our alarm for the last three nights to stop us oversleeping......Breakfast was first class , and the service was the same .The evening meals were as goodnas we have eaten anywhere , cooked to perfection with an excellent wine list to chose from .....It really is the perfect base to explore the Cotswolds but beware !........The Hotel , the grounds and the staff make it the sort of place you just might want to spend your days there relaxing.

    « Overnight in the Cotswolds »

    We booked a Superior Twin room (29) for one nights stay for us and our little Pug. We were greeted by Graham on the front desk and from that point on we were very impressed by all the staff at the Mayfield. The room was excellent, clean , well appointed, excellent walk in wet room en-suite. We had an excellent evening meal and our Pug was catered for in the snug. Food was great and so was the service. Breakfast was the same, full English and Continental whatever takes your fancy. All in all a very good family run hotel with excellent staff, we will definitely return for more visits.

    « Lovely hotel with excellent, friendly service »

    We stopped off late one evening as a family of 4 on our way home from Cornwall up to NW England looking for a room and the welcome was second to none. A room was sorted out last minute and nothing was too much trouble. The welcome was perfect as was the friendlyness shown throughout our one night stay. The room was perfect and very comfortable. The location and surroundings gorgeous. The breakfast very nice. Will definitely use this hotel for a suitable stay in the Cotswolds again. Thank you!!

  • 5
    « Dog friendly weekend away »

    Over night stay in the Cotswolds , last minute booking and we were very lucky to find this place . Beautiful weather so we were able to have dinner in the garden overlooking croquet lawn . Couldn't fault the food or accommodation . Delightful dog friendly cottage in courtyard , very pleasant accommodating staff will definitely return . Amazing walks around Melmsbury too with historic places of interest .

    « Room 11 »

    We paid for a Superior Double room and were given room 11. The pressure of the hot water was extremely low and almost made the shower redundant. The bed was extremely soft and made for an uncomfortable nights sleep

    « Service was outstanding »

    We spent two nights at this hotel out in the cotswolds. The hotel was quite nice, small and intimate. It has parking and is 10 minutes from Malmesbury in the car. Aside from the hotel though it was the service that blew us away. All of the staff were absolutely lovely, smiley and happy to help. The general manager John was unbelievable like, really went the extra mile for us. He was all too happy to help and even helped me organise flowers to be ready in the room. The food at the restaurant was fanastic. We ate out the second night and wished we had eaten at the hotel again. Down to the service more than anything else I wouldn't even consider staying at a different hotel if I was back in the area.

    « Relaxing and special »

    We LOVED this hotel. It was peaceful and the chap on the front desk was lovely. In fact all the staff were great. There is only one problem - we had failed to withdraw any cash so didn't leave a tip! This was so awful because it's always nice to reward excellent service but there was no cash point in the village so we have to get everything put on the bill. Apologies to all of you if you're reading this! You know who you are. (Sad face) Dinner was wonderful. Smoked salmon and lamb shank for me and smoked chicken breast and steak for my husband, in a romantic and unhurried restaurant with ADORABLE staff. We will return, this time with proper English money!

    « Very attentive service! »

    My husband and I stayed here the night before he completed an Ironman in the area. We booked on a dinner, bed and breakfast rate based on reading excellent reviews online. When we arrived we were greeted by John who could not have been more helpful and attentive. He immediately showed us up to our room, made arrangements to store my husbands bike securely and for him to have a take away breakfast due to the horrific early start for his event. The hotel is beautiful, comfortable very picturesque with lovely gardens and even croquet! Comfortable beds, spacious room and bathrooms with plenty of amenities. Dinner in the restaurant was superb and the service was excellent. Lovely bar with a great selection of wines and beers, so very enjoyable overall. Not yet had sampled the breakfast but if everything else is anything to go by then it will be excellent!

    « Brilliant break »

    Never been to this hotel before truly a hidden gem,the room the staff,and the food are outstanding, special mention to John so helpful and courteous as where all the staff,the gardens are nicely kept and pleasant to sit out and enjoy a drink from the bar. Plenty of parking, evening meals where very good and a great choice, recommend the lamb shank and Dover sole. Breakfast is part buffet style,and English breakfast cooked to order. Will definitely be going back very soon.

    « Lovely stay »

    Stayed here as a couple for 2 nights B&B over the Easter hols. Quick check in. Room spotlessly clean with all amenities needed. Breakfast very good. Ate in the restaurant on both nights of our stay - very good food and fabulous service. This hotel is on a very busy main road so if you are allocated a room at the front, be prepared for noise from passing traffic (earplugs solved this problem for me). Only criticism was during checkout - we wasn't asked if we had enjoyed our stay - we had, but it just implied that the chap dealing with us couldn't have cared less if we had or hadn't. Shame.

    « Good hotel, great service, excellent hotel. »

    Stayed for a weekend for RIAT, we were initially underwhelmed by appearances, but quickly looked beyond them to the lovely staff, and exceptional food. Though the hotel is starting to look a little dated, it still had a certain charm lacking in more modern hotels. Breakfast was good, dinner absolutely wonderful on each of the dishes we tried, and during every meal the staff were polite, quick, attentive, and considerate. One slight niggle..... We stayed in room 1, which if you're a light sleeper, suffers from what appears to be the main boiler for the hotel being located in the rooms bathroom...... next to the door to the bedroom. Anytime hot water was used, off it went, and it whistles!! That said, we'd happily stay again.

    « Mayfield house hotel »

    Hotel is situated in quite village, car park is small (first in, best position) The interior is clean and tidy but a little dated Food is very good, although drink prices are a little high and no wine list available Breakfast time could be an issue for some people who are not on holiday or want an early start

    « 5 star »

    This is a five star hotel pretending to be 3 star ! Quality of staff and hotel is one of the very best. Well done to the management for their attention to detail. If you want to stay even for a short time do not miss this establishment!

  • 5
    « excellent cream tea »

    We just went for a cream tea. we received a warm welcome, lovely large fresh scone, adequate cream and jam and a good pot of tea. Lovely surroundings. There is a very good chance of them seeing us again

    « Not bad for an overnight stay in the Cotswolds »

    Hotel was in a very good location to tour the Cotswolds. Decor a bit dated, and need to run around under the shower to get wet. Staff very friendly and service good. Dinner in the restaurant was excellent and gives the gastropub next door a run for its money. A little lacking in atmosphere. Overall a good experience but for the price of a basic twin room budget hotels would give this one a run for the money - except for the location. Despite this I would visit again but would request a room with a more powerful shower.

    « Comfortable Country Accommodation »

    This is an older building but comfortable and homely. The outside seating area and croquet lawn are appealing in fine weather. The breakfast selection - buffet or full menu - is comprehensive, fresh and appetising and served by efficient, friendly staff. The restaurant itself is light and with a garden view. Our room was a better size than expected, clean, serviced daily but dated, with basic amenities. The shower was erratic and low pressure. There is free wifi, of average speed, in the room, plus tea & coffee making facilities and a hair dryer. An iron was available when requested.

    « Celebration lunch for my 90 year old Mother. »

    After being let down by another local pub, at short notice Mayfield House did us proud. It's a wonderful place for a celebration, the garden is lovely for a pre-lunch drink, the area we were in for the lunch was quite private & we were able to decorate both the room & table to our liking. There was plenty of choice on the menu, the food was excellent quality, well cooked & presented & the service by all the staff was second to none. They were all very welcoming & professional. The whole lunch & afternoon went like clockwork & I have no hesitation recommending the restaurant to anyone wanting to hold a special celebration there.

    « A lovely place to stay »

    This hotel is set in the idyllic Cotswolds. The whole area has an absolutely chocolate box' charm about it in spite of being extremely easy to access from major routes. Although the hotel is small everything is very well run. The rooms are delightful. The staff are welcoming and efficient. The food is very good. Altogether a great experience.

    « Enjoyable stay in the Cotswold »

    The Mayfield House Hotel is set in beautiful countryside, good for walkers, with access to nearby busier towns. The Hotel itself has an excellent restaurant, with a good menu. We were visiting as a group and made use of the lovely gardens and outside seating. The menu was varied and well presented, nice well stocked bar too. The bedrooms were adequate, but tired, desperately requiring a 'make-over'. The bedding, although clean, was old and faded and the furnishing was cheap & cheerful, the room could have done with a good spring clean too. If you are a light sleeper ask for a room at the back of the hotel as the road is quite busy all through the night. The hotel does have a couple ot outside rooms for guests with a dog, which is a plus. Nice friendly helpful staff made our enjoyable.

    « Still superb »

    This was our second visit, and it was superb. Frank and staff offer a warm welcome, attentive service, and excellent food. We can find nothing to be critical about, and would highly recommend this hotel to anyone. Ideally situated for Gloucester, Tetbury, and the Cotswolds.

    « passing through »

    very friendly good food good service and clean hotel in a close to main road location, easy to find good late booking availability, I would visit again and can recommend it to any one, clean rooms, good menu open until 21:00 hors great breakfast quiet room idea stay over nice gardens if weather allows

    « Excellent value, well worth a stay »

    Staff helpful & friendly, food excellent, good value, & DOG FRIENDLY! They do a package which includes a meal allowance, this was more than adequate, the food was excellent and staff efficient Rooms clean, were able to sit away from main restaurant with our door for both dinner & breakfast, one the whole they were very accommodating, Situated near Malmesbury. Would definitely recommend this hotel especially to dog owners

    « Home Away from Home »

    We just happened upon Mayfield House when looking for a place to stay around Malmesbury and convenient to our visit to Highgrove. We are so glad we found it! The highlight of our stay was the staff. Everyone was so helpful and friendly. The hotel is small enough to get to know almost everyone and yet big enough to have numerous amenities including a full service restaurant, bar and croquet lawn. There is free wifi, but it was a bit spotty so I spent a bit of time in the lobby where the reception was better. And they had a computer that guests can use, which is very convenient when traveling. I also noticed umbrellas, which looked like they were available for guests if needed. It was a nice little touch. We loved our room. We were in a triple and it was quite large and very comfortable. We had a wonderful time and I'd like to say "hi" to the staff and I hope we were as good guests as you were hosts.

  • 4
    « Lovely staff & food »

    Stayed here for 6 nights over the space of 2 weeks for work and stayed in 3 different rooms (due to checking in and out not because there was anything wrong with them.) I had issues on a Saturday night due to some really selfish guests who had returned from a wedding screaming and shouting in the halls and slamming doors drunk until 4.30am (so I then had to go to work after 3 hours sleep.) I requested to move rooms the next morning as I couldn't afford for this to keep happening as I was here to work not on holiday. The staff on the desk were so lovely (I hate complaining) and apologised even though it was in no way their fault these guests couldn't behave and moved me to a much bigger, quieter room immediately where I had no issues whatsoever. I ate in the restaurant most nights and the food was always excellent and the staff so polite. (Recommend the salted caramel brownie.) Managed to pick up wifi in all of the 3 rooms I stayed in so could watch Netflix in the evenings. Overall I had a great stay apart from the one little incident which wasn't the hotels fault but they still rectified it without question. The staff really make this place, everyone was so friendly and asking me about my day etc and I would definitely recommend. Thank you for a great stay!

    « Thoroughly Recommend This Hotel »

    We stayed for one night with a dinner B&B package. We brought with us a 5 year old Labrador and 11 month chocolate Labrador puppy. Cannot praise the staff, the service, the food, the location enough. We were so well looked after. Every effort was made to accommodate the dogs and there was a fabulous area in which the dogs could have a really good, safe walk off lead. Haven't experienced such excellent service or such friendly, helpful staff before Very impressed and would happily return

    « Great location, great food »

    We pre booked this hotel, a dinner bed and breakfast package, as we were coming in to Heathrow from a long flight. For us, the location was perfect as we were travelling on to the west of England but we had time to explore some of the Cotswold area first. We arrived to a friendly welcome and we were shown to a spacious room with adjoining bathroom. All was clean and well equipped. Food in the restaurant was first rate, both at dinner and breakfast. O

    « Reasonable hotel with excellent restaurant »

    We stayed here on a dinner bed and breakfast rate booked at short notice. The dinner was chosen from the A la Carte Menu and service was reasonable although there was a constant swapping of servers! The food was very good, well presented and there was a good selection of meat, a fish option and one veggie options on the main courses. The breakfast consisted of a buffet with cereal, fruit and yoghurt plus the usual hot options cooked to order and again was good quality. The room was a good size, clean and comfortable but a little dated in terms of the decor. There was a minor irritation in our room in that we could hear the hot water tank or similar on and off all night so earplugs would be handy. The owner popped round at breakfast to check everything had been okay with our stay which was a nice touch. Should the need arise again we would happily return.

    « Comfortable, v friendly staff, great food but v noisy dawn chorus »

    The hotel is beautifully placed for the Cotswolds and is a comfortable and attractive hotel with large, well-equipped rooms. Staff very friendly and helpful. Breakfasts are great and dinner was great - the Old Spot pork belly was excellent, as was the sole. Excellent local cheeses and good, decently-priced wine. The downside is the noise at night from creaky floors and thin walls. I didn't really want to hear the loud sounds of a woman in lustily enjoying some form of physical activity - I suspect not yoga - and the dawn chorus woke us at 4.15 each morning. The crows in a tree next to the hotel is packed with them.

    « Comfy hotel with very caring staff »

    Very welcoming on arrival and cases taken up to room which was a relief as the stairs were a bit steep. Room freshly decorated, very clean and bright with welcoming tea/coffee making facilities and even some gluten free biscuits! Shower good and only criticisms would be the bathroom floor could do with refreshing and the chair needed recovering or at least a cushion to cover the worn seat. The staff were all very helpful, bright and friendly and nothing was too much trouble.

    « Cotswold Comfort »

    Picturesque, charming and plenty of character. Good service, clean in all areas we had access to. Good facilities in our room, clean, nice view, kettle etc for a brew, TV. Bathroom clean with shower head over bath, shower performance poor, the only let down of our stay. Good breakfast, traditional English in our case with cereal, but continental option. Staff very helpful. Plenty of parking available. Has restaurant but we arrived too late to try it out

    « Luxury »

    This is our second visit with our rescue dog. It is such a joy with delicious food and lovely staff. We are made so welcome including the dog. We have been twice now .Our first time was such a positive experience as first time staying at a hotel with our dog.

    « Excellent Staff »

    I have stayed here on 2 occasions while visiting family in the area. The hotlel is a lovely quaint building and the food is excellent but its most outstanding feature is its staff. From the moment you check in you are made to feel welcome. Never once when ordering at the bar or restaurant was I asked for my room number, they instinctively knew. Always welcoming and helpful.

    « Great base for a weekend »

    As a group of friends, we have an annual weekend away and this year we selected the Mayfield House. The rooms are the fairly standard Best Western offering, clean, comfortable and with good fittings. All good there but what makes the hotel stand out is the excellent food and more especially, the staff. Everybody we came into contact with was cheerful, helpful and positive. Nothing was too much trouble for any of them and they provided many helpful suggestions for our activities. Those who brought dogs said that their rooms were better than they find in most hotels. We have already made our booking for next year.

  • 2
    « Expensive against what you get. »

    The hotel is in a good location in the Cotswolds, but it is far from its best and requires a full upgrade. The room was sufficient apart from the horrible armchair (see photograph) and only one power outlet worked out of the three in the room.The room and the hotel are very dated and given some upgrade could easily become a 5 star hotel as the gardens are very nice indeed. Wi-fi was intermittent. The Reception person who dealt with me on arrival was a pleasant chap, after that the receptionist was, and I can only say, was a surly female and gave the impression she did not want to deal with anyone.

    « Good food, nice location »

    This hotel is local to me, but I've not eaten before as it looks like it would suit older clientele. However that is not the case. The food was good and the atmosphere was great. All well cooked and nice variety. Will go again

    « Nice dog friendly hotel »

    From the moment we arrived, we found the staff polite and helpful. Our terrier dog was welcomed too. The room was lovely though the armchairs needed renewing. The restaurant food was excellent. We were allowed to take our terrier to breakfast in the 'Snug'......a beautiful area where we were well looked after and enjoyed superb cooked breakfasts! Good location for Wiltsire and Gloucestershire sightseeing.

    « Tired but respectable old lady! »

    We took this as part of a Red Letter Day package, and probably wouldn't have chosen it otherwise. Environment is pleasant, and our room overlooked a nice garden. Our room was clean and the bed comfortable, but the general decor is tired, and the bathroom was like something out of the 1980s complete with trickly electric shower. If you're looking for a hotel with a modern level of decor, this one is not for you! We had a meal in the restaurant and the service was attentive. The menu featured fresh, local ingredients, which we appreciated, but the actual meal was a little unadventurous in taste. In general, we felt this hotel perhaps catered more for the grey pound than younger people used to more modern decor and catering.

    « Long Weekend »

    We had an enjoyable stay at Mayfield House. One bedside table had been badly damaged by water at some time in the past but otherwise the room was in good order and the bed was comfortable. I thought the room rate was expensive but they upgraded us so that was OK. The WiFi didn't work in the bedroom but was excellent in the hotel lounge. I had seen other peoples' negative comments about the evening meals in the restaurant being expensive and small portions - from my experience those comments are unfair. The food was good quality, portions were sufficient and, for the quality of the food, the price was OK. If you don't want to spend that much there are at least two pubs within easy walking distance that looked OK from the outside (didn't go in either). You might find the hotel restaurant menu limited if you ate there often but we stayed there in order to visit the local area so we ate whilst out and only dinned in the hotel restaurant twice. When we came to pay the bill there was one small item that we shouldn't have been charged fore. when this was pointed out they didn't make a fuss they just took it off the bill. I would stay there again.

    « Mayfield blooming great »

    My wife and I stayed at this hotel because of another excellent Travelzoo deal. In a small but spread out village between Malmesbury and Cirencester it's in a perfect location for visiting or just walking and enjoying part of Cotswold Country. Bus services are few and far between so you might wish to take the car to the towns, although a taxi from Cirencester to the Mayfield wasn't bad at £20. We arrived and the owner was on Reception. Very friendly and welcoming and carried our suitcase up to our room with us. What a great start. And it got better. EVERY member of staff we encountered was warm friendly and had that personal touch. One was on the same bus as us going to Cirencester and we were chatting almost like friends. The food is very well prepared and reasonably priced for a hotel. Breakfast was fine and the (younger) staff again friendly and efficient. This is a dog-friendly hotel so be prepared to see a lot of them. (There were even two in the Bar dining area). Don't be put off by this, unless you have an allergy etc. I'm only mentioning it becasue of that. Although initially a little off-putting it's no different to the Continent. We are definitely going back. The hotel does some really good deals of its own and we'd advise anyone to check these out. It's just 20 minutes or less from the M4 but a gateway to a wondefuil break, as we had. We wouldn't just recommend it, we'd go farther and say you'd be missing out if you didn't try it.

    « Perfect short break base »

    We were looking for a short break and came across a very good deal for this hotel. Sometimes such deals are necessary because the hotel is flawed in some way but not here! The hotel is set in a pleasant village close to Malmesbury and Cirencester and is surrounded by interesting and beautiful places to explore. We came here with an elderly parent and the hotel were great in ensuring the right rooms were available. The staff were friendly and helpful, the rooms spacious and comfortable. Decor a little dated in places but not enough to detract from the overall experience. Breakfast was great and plentiful and the evening meals also very good (a good selection of pubs around if you want to eat elsewhere). We came away regretting we had only booked for 2 nights and would be happy to return particularly if we need a great holiday base.

    « Very enjoyable stay »

    We have just stayed here on a Travelzoo offer. We found all the staff very friendly and professional. Our room was clean and comfortable - plenty of hot water. We had one meal in the dining room and one in the bar and enjoyed both of these. It's an old building so floors are rather creaky but we were not troubled by noise from other guests. We would certainly stay here again if in the area.

    « Friendly hotel »

    We enjoyed a two night break booked through Travel Zoo. Our room was clean and spacious with modern furniture. The hotel itself is very old with original beams and wonky floors. Breakfast was excellent as was the bar meal I had on the first night. All the staff we encountered were friendly and helpful and were knowledgeable about the local attractions and surrounding area.

    « Great Stay »

    Have just spent two night at the Hotel traveling with 2 large dogs . Was made to feel so welcome and every member of staff we met was so friendly and helpful .. Will defiantly be returning .. Thank you ..

  • 3
    « Excellent hotel with good location and facilities, however overpriced food. »

    We stayed in 3 rooms at the hotel overnight. The room was good sized, and clean. The staff was very helpful - were attentive of small requests that we made. Food was tasty. GOod parking facilities Negatives 1. The food was way overpriced and portions small. 2. As it is a converted hotel, access to rooms is through small stair ways. We had 3 really small kids, and it is a bit dangerous 3. Our three rooms were in three different corners of the hotel - one in a different building.

    « A very pleasant hotel »

    This traditional hotel set in Crudwell, just outside Malmesbury on the fringes of the Cotswolds is obviously much favoured by more mature guests who enjoy exploring the delights of the neighbouring towns and villages or those who enjoy country walks in beautiful surroundings. My bedroom was in one of the annex buildings and was large and very well appointed. The hotel has an excellent restaurant. You would need a car if you wished to get around and about. I enjoyed my stay very much.

    « Friendly Helpful Staff Enhance Birthday Celebration »

    Took advantage of a DBB offer to celebrate a 70th Birthday and this hotel turned out to be an excellent choice. From booking to checking out the overall impression of friendly staff with the right approach and sense of humor was paramount. Dinner was excellently cooked, presented and good value. This was enhanced by the excellent service and good humour of the waitress I believe known as Cilla. This attention to customer service was again apparent to the staff at breakfast who served freshly cooked breakfasts promptly, and responded to requests with a smile. Buffet pass for fruit,cereals and juices Only stayed 1 night not enough time to fully review the amenities hence the very good and not an excellent. Room was comfortable and clean but tea tray required more milk so not having to order more from reception and shower pressure needs improving. Overall my impression was of a good value hotel with excellent staff

    « Another Excellent Visit »

    This was our second visit to this hotel by way of a 'mini-break', and we have to say that we and our four legged friends were made to feel most welcome. The rooms are warm and comfortable with king-size + beds and crisp linen, and the bathrooms are immaculate. The restaurant serves a small but excellent a la carte menu and the food is delicious and beautifully presented. My souffle and guinea fowl were so good I ordered the same on the second night! The location in the Cotswolds is ideal as there is plenty to see and do in the vicinity, and the staff were able to give us plenty of suggestions even on a very wet day. Many Thanks for a most enjoyable stay.

    « This hotel punches above its weight »

    We had a very enjoyable three night stay here. The location is terrific, with many interesting places to visit in the area (Malmsbury is charming). Staff at the hotel are universally friendly, pleasant and obliging, and both dinner and breakfast were very enjoyable. We had paid for an upgraded room which had plenty of room, a very comfortable bed and a garden view. Bathrobes were provided.

    « What a find! »

    This hotel is excellent, from the warm welcome, to the efficient staff and the quiet rooms. The dinner menu is rather limited, but the quality is excellent. We will definitely be returning. The breakfast really sets you up for the day.

    « Highly Recommended »

    We stayed for 3 nights in the Cottage rooms . The room was very good with the biggest comfortable bed I've slept in. Staff very friendly and efficient. The full English breakfast is excellent, using local produce that set you up for the day. Ideally situated for day trips in The Cotswolds. Thank you Mayfield House.

    « Red letter day »

    We were given a red letter day voucher and chose this hotel out a wide choice. I have to say the staff where fantastic. John helped sort out a few niggles with red letter days prior to our stay. Thank you John. Frank was exceptionally friendly as was the lady who's name we didn't get who greeted us when we arrived. We had a lovely meal which we couldn't fault - very tasty and of a high standard. The only negative which didn't affect our stay was the decor of the hotel including the bedroom was very tired and dated and could do with a spruce up. That said the room was clean and warm. I would most definitely recommend this hotel.

    « short break »

    Very good hotel with excellent dog friendly facilities they provided breakfast in the bar area to allow the dog to eat with us.. Bar food was good value. Staff were very helpful. good location for exploring the cotswolds

    « Very enjoyable short midweek break »

    A friendly, comfortable hotel. Our room was warm and cosy with all the little extras that made for a very pleasant stay. Good location for visiting many places of interest though we didn't find any local amenities. Breakfast was tasty,gorgeous porridge! Evening meals delicious. All the staff we encountered were most friendly and courteous. Would certainly like to return one day!

  • 5
    « Great base for visiting The Cotswolds »

    Just returned from The Mayfield House. Great friendly service and attention to detail. We had a Garden view room,plenty of coat hangers, tea/coffee, bottled water & robes. Breakfast cooked to order, not hot plates, and personalised to individual requirements and served on warm plates. The food, (bar or restaurant) well cooked and tasty. The ham egg & chips definately worth a try. This is a good base for visiting The Cotswolds. Boulton on the Water, Burford, Bibury,Stow, Moreton, The Slaughters all in easy reach. The staff were all friendly,informative and helpful. Toiletries available if you've forgotten anything. Well worth a visit.

    « Overall review »

    Pleasant country hotel. I do feel strongly that when a guest asks for Coca Cola that that is what should be produced. I was given this substitute TWICE - a syrup plus spritzer which had NO bubbles - It was FLAT. May I also add that the Restaurant Menu is limited - especially if one is staying for more than one night.

    « Excellent value 5 night stay »

    Booked at a special winter rate, this was excellent value. Five nights in a comfortable and clean room, dinners delicious with extra touches of home baked breads and friendly service at all times. Great centre for visiting Cotswolds countryside, towns and villages. Owner very welcoming and atmosphere relaxing and warm. Would definitely come again.

    « Wonderful hotel exceptional customer service »

    We chose this hotel through a weekend break deal website. Hotel was as we expected. Clean large room. Shower room well stocked with towels soap etc. Tea and coffee facilitates excellent. I have an allergy and was a little concerned as it is life threatening and I didn't know what I could eat off the menu. The staff were outstanding. When we booked our table a note was made of my allergy and passed to the restaurant. When we went to the restaurant they cooked exactly what I had ordered and didn't make me feel a freak. Breakfast was the same. They couldn't do enough to ensure I was able to act like any other diner. I can't thank them enough and I know that everyone will have the same level of service.

    « Hotel with excellent service and very dog friendly »

    We had a great two night stay. Staff very helpful and food excellent. We were very pleased that they are so dog friendly as we like to take our dog with us when we travel. The most dod friendlt Best Western we have stayed in.

    « Good Short Break »

    Booked this along with another couple through a Travelzoo offer for a two night break and we were very happy with the deal. The hotel would benefit from some redecoration and refurbishment but is however very clean and provides all that we required.The room was a reasonable size with a small but very nice bathroom with shower . All the staff from reception onwards were both friendly an efficient. The food served in the restaurant was very good and there is a comfortable bar which serves bar meals. I would be very happy to stay at this hotel again in the future.

    « Overnight Stay »

    Our second visit to this hotel,we were given an upgrade and we did have a nice room, spacious, good size bathroom with linoleum flooring, very clean. We had 2 easy chairs with table, very comfortable bed and pillows, side tables, TV and writing desk. Think it had recently been painted, windows dressed with lovely curtains.We booked dinner for 8pm, we were meeting friends, and we all enjoyed our meals along with the service from the waiting staff.There were 2/3 vegetarian options, one of which was chosen a Mushroom Strogonoff, one Salmon fillet, one one Guinea Fowl and one Pork Belly with excellent crackling. Breakfast was also very good, 2 had perfectly cooked Poached Eggs, one Full English, one Scrambled Eggs with Smoked Salmon. Plenty of toast , coffee and Tea. This is an older style hotel, which we believe is gradually being tidied up, so some areas are yet to be improved. However, the staff are very accommodating

    « A disappointment »

    We booked this hotel as it said it was 'dog-friendly' and we take our little staffie everywhere with us. We received a warm welcome but we hadn't been told when booking by telephone that the dog friendly rooms were totally separate from the hotel itself and as it rained all weeked this wasn't very pleasant. The room was akin to a £30 a night B&B with scruffy chipped furniture, damp and it wasn't overly clean - not at all like the website pictures. My husband's first task was to replenish the empty toilet roll holder and then de-cobweb as i'm arachnophobic. Meanwhile I attempted to adjust the shower height and it came away in my hand. My husband borrowed a screwdriver from reception and did a very temporary repair as the screw itself was too short. We paid £2.95 each for a cup of coffee which left everything to be desired. Our table for dinner was booked 'in the snug' for 6.15pm. We were prompt but to our dismay there was a TV showing the rugby match on in there. My husband asked for the table to be moved elsewhere so we could enjoy our meal in peace and was told that the television would be turned off at 6.45pm. The food was good but I was disappointed that there wasn't much of a vegetarian option on the a la carte menu which we had already paid for when booking even though we were told there would be at least four things to choose from - there were two. I opted fro a ploughmans from the bar menu which was tasty although I would have liked something more. My husband's meal was very small considering the cost of it. We returned again to the snug in the morning for breakfast . I was happy to see breakfast muffins on the menu but sadly they weren't available. There was no vegetarian breakfast option so I settle for toast, a badly poached egg and some cold beans whilst my husband had a child's size 'full english.' The website misleads you into thinking you will be staying in luxurious surroundings and that your dog will be made very welcome for the £10 supplement you are charged. However this simply isn't the case. I would say the hotel isn't so much dog-friendly as dog tolerant. We had a £146 stay which felt more like £66

    « Another fabulous break at this very friendly hotel »

    Just back from another fabulous relaxing break at the Mayfield... As always the staff made us feel more than welcome, and they are tireless in their efforts to make your stay the best they can.. Our meals were delicious as usual, using mainly local produce which we love. Thank you to you all and look forward to our next trip, which we know won't be too long..

    « Weekend in the Cotswolds »

    Great hotel. Good base for visiting the area. Exceptional service from the kind and friendly but non intrusive team. Real ale at the bar very moreish. Rooms clean. Restaurant is excellent with a varied menu cooked to perfection. Feels like the hotels of my childhood....this is a good thing! Good selction of board games at the bar. Recommended.

  • 4
    « A pleasant New Year's Eve »

    My wife and I stayed for one night, to enjoy the NYE dinner and dancing. The hotel is very easy to find, bang on an A-road. Genial proprieter Frank is a happy presence who energises his staff. Very friendly and prompt table and reception service! We much enjoyed the beef main course. Could have done with some more recent dance tunes, though the clientele was mainly sixtysomethings so Stones and Motown tracks were the order of service. No bad thing! Our bedroom was pleasant with a lovely big bathroom.

    « Brilliant welcome and hospitality »

    Stayed here one night for business and very welcoming, great staff and decent room. Would certainly stay here again. Really decent food pub just down the road, too. Parking l was a challenge when we got there but the owner came out to point us in the right direction.

    « Hotel »

    Very good overall experience, excellent food, very friendly and helpful staff. Hotel bedrooms would benefit from upgrade as a little dated to my tastes, but for anyone who appreciates character style building would probably be fantastic Generous car parking facility with secure off road parking.

    « Friendly hotel in a good location »

    Stayed for a night and we were pleasantly surprised by the size of the room and as we had a large shower rather than a bath. Staff were friendly and helpful and service at dinner the same. Evening meal very enjoyable, leaning towards the more traditional style. Decor tired in places and our shower proved to be a sad disappointment of poor water flow and erratic temperature. Great breakfast and a good location for visiting a range of places. Great value overall and would be happy to return.

    « Great find »

    4 of us visited for 1st time today for lunch. Great venue (although quiet) - excellent food/menu - brilliant service. Appreciated management coming to spend time with us during meal. Certainly visit again and already looking forward to it.

    « Friendly, clean and good »

    Nice, friendly staff, very helpful and welcoming. Gorgeous building, downstairs restaurant and bar quaint and cosy. Bed has seen better days and the shower was diabolical. But it was warm, clean, great service and conveniently located for exploring Cotswolds.

    « Good stay »

    Nice quite hotel with excellent food. A nice beer on the bar and helpful friendly staff. Clean and well kept room but the internet was a bit hit and miss during the early evening. Overall a pleasant stay

    « Great For Short Breaks »

    Have just returned from a 3 night break here which we very much enjoyed. Our room, a superior double, was quite spacious and with a large bathroom. There was a good selection of teas, coffee, and a hot chocolate, along with a couple of small packs of biscuits, and a little jar of sweets on a tray. Also two bottles of mineral water every day. The whole place was very warm, comfortable and clean. Drinks in the bar were quite expensive, but that's hotel prices, so to be expected really. The menu in the restaurant was quite varied, however, I feel that a couple of more simple dishes may appeal to some. The desserts are to die for though! The staff are very welcoming, friendly and professional, which made our stay extremely enjoyable, and we hope to return soon. Definitely would recommend to anyone wanting a short break in The Cotswolds area.

    « What is there not to like »

    I hope I am not being unfair if I say that SOME parts of this hotel are probably nearer to their next refurbishment date that their last one, but it is a very clean, smart and pleasant place, and frankly I would rather stay at a real hotel run by real people that a chrome and glass palace run by robots. Room was spacious and comfortable with lots of little touches like a jar of sweets, bottled water etc. that gave the message of people caring. I ate on the pre-paid offer and it was a decent quality meal at a very reasonable price - the menu was a little limited, but there was enough choice and it was well prepared. Staff here are really friendly but not unprofessional - I took a 30 mile detour to stay here because they had a good offer on - it was worth the drive - great hotel.

    « Friday lunch »

    We booked lunch at this hotel, parked our car in the ample car park and completed a 20 mile cycle ride before returning to the hotel to meet the rest of our group of 4. The welcome and service from the member of staff was very off putting, cold, no eye contact we felt as though we were an inconvenience. Having completed the cycle ride the first thing on our mind was a drink. However the lady asked several times for us to hurry up deciding what we wanted to eat. I wanted to sit, relax, have a drink then look at the menue but no we had to decide. If they did not want to serve lunch they should not have taken the booking. I said to my wife if she asks once more for us to hurry up I am going I was so annoyed. However we made our selection and gave it to the very impatient member of staff. We were the only customers in the hotel, no one else was in the bar or Resteraunt it was Friday 1.30pm. The bar is nice, a cosy place. Our food was served by another member of staff who was significantly better and had a personality. The food was excellent no problems here. Summary cosy place, not busy hence lacks atmosphere great good, however a significant amount of hospitality training is required for dome staff

  • 5
    « A Cotswold Gem »

    This friendly family run hotel is a real gem in the area. For me it is a go to hotel whenever I am in the area. The food is excellent and the rooms are all individual. Very well appointed. Easy parking, plenty of 'air space' to relax in. Well stocked bar, with friendly bar staff. The menu changes by the season and features local produce.

    « Best Western, Crudwell »

    Not the greatest Best Western I have stayed at. Restaurant food is a little off the wall with limited choice. Room walls are thin and poorly insulated. Bathroom smells of drains. The staff were attentive and provided good.service.

    « Excellently situated to explore the Cotswolds »

    Had a wonderful couple of days staying at this hotel. All staff and Management very polite. We stayed in room 11 which was on the top floor, it was very large and spotlessly clean. We had a meal in the restaurant on our first evening. the service and menu was excellent. I had the pidgeon for first course and would recommend it. Breakfast was very good.

    « Quiet, restful hotel with very good restaurant »

    Husband, 7-year-old and I stayed three nights in October half-term. The room was spacious and pleasant, with two windows, blackout curtains, plenty of warmth and ventilation if required. Had no bath but a spacious shower, and the en-suite had a window which is always good. Dinner was excellent - we were sorry only to dine once, as we visited relatives the other evenings; breakfast excellent too. Staff all friendly, professional, and accommodating. A well-placed hotel which we hope to visit again.

    « Base for the Cheltenham Festival »

    Excellent base from which to visit villages in Gloucestshire and importantly for me the racing festival in March. Very welcoming, attentive, great food and atmosphere. Booked already for next March. Clean rooms, very professional staff. All pluses.

    « Lovely stay once again »

    A great hotel in a great location. We have been three times now and each time we have been given a lovely room on the back overlooking the gardens. the rooms are very spacious with a good seating area and the bed very comfortable indeed. We have slept very well each time we've stayed.

    « Mayfield Best Western, Crudwell »

    Everything was found to be clean, our bed was huge and comfortable. A comfortable, well stocked bar that kept an excellent local cask ale and a really nice restaurant with a superb range of meals on offer. An award winning breakfast. The staff were found to be friendly and efficient. Ample car parking and an ancient building with plenty of character made this the perfect choice. Excellent value for money.

    « Business trip overnight stay »

    The hotel staff were excellent as was the evening meal and breakfast. The bar had a local cask ale on which was a nice touch. My room was in an annex away from the main building and although clean, was a little tired.

    « welcoming »

    This welcoming hotel provided an idea place to stay just outside Cirencester. Our room on the first floor overlooked the garden. Some unexplained creaking occurred in the ceiling as we were preparing to get up, however this did not affect our sleep. We enjoyed our dinner and breakfast and the service was good. The bar served a real ale straight from the barrel which was an added bonus. Would return if in the area.

    « The BEST Best Western »

    Old Cotswold meets modern hotels. A superb stay with friendly helpful staff. The rooms were large, modern, individual, fully appointed in a traditional comfortable homely environment. The restaurant and wines were excellent and good value. Large car park and very convenient for touring the area. Highly recommended and I shall definitely stay there again.

  • 5
    « Hotel with a good "feel" about it. »

    We stayed for 2 nights in a superior room which was very comfortable. The hotel had a relaxed atmosphere and very helpful staff. The food was very good and well presented, especially dinner. The hotel is located a few miles from Malmsbury and well situated to visit Westonbirt Arboretum, which was the purpose of our visit.

    « A warm welcome »

    We stayed for 3 nights in a superior room on a half board basis. We considered it good value for money. All members of staff we met were friendly and helpful and the hotel has a warm and friendly atmosphere. The breakfast cold buffet was limited but the hot food was freshly cooked and of a good quality. Service at dinner was efficient and the food was well presented and plentiful. Our room was comfortable although a little dated but there seems to be a programme of ongoing improvements taking place and some new furniture for the lounge arrived during our stay. The car park is large and the hotel is in an excellent loctaion.

    « Fabulous »

    We stayed here for 1 night on our way to the End of the Road Music Festival. We did book the room on a special deal so was fantastic value for money. The hotel is located in a lovely village. The staff were very welcoming, friendly and helpful. We ate in the restaurant in the evening, the food was absolutely fantastic and would go back just to eat in the restaurant. The room was spotless and modern, though the bathrooms are a little dated and could do with being modernised but again they were spotless. This also applies to the toilets in the public area, these could do with being modernised.The bed was very comfortable and we had a great nights sleep. We did not stay for breakfast so cannot comment on this but if it was as good as the evening meal there would be no complaints. We would definitely stay here again. Thank you.

    « Friendly hotel »

    We stayed overnight to visit nearby Lacock Village and Abbey. The hotel was clean and rooms were attractive and well equipped with blankets, fans, heaters, bathroom robes, hairdryers and coffee making equipment. Staff were very friendly and helpful. Food for breakfast and dinner was well prepared, well cooked and a good range to choose from. Car parking was plentiful - important to us with classic cars. Would definitely stay again. No lift available but we were offered help with the case.

    « Not the best Western »

    Appearances on line did not meet reality.The same group have far better value at similar pricing at other member hotels. Room was tight in a pokey annex next to external washing up facility with related clanking plates late at night along with fronting on to a busy country road. Grubby carpets and soft furnishings throughout as well as outdated bathroom facilities in the room. The feel was disappointing resulting in a desire to remain outside of the property altogether including going elsewhere in the village for a meal in better surroundings

    « Friendly hotel in a good location »

    We stayed for one night on the way to Devon, at this smartly presented hotel in the southern Cotswolds. Efficient and friendly staff on reception, offered to carry our bags and showed us to our room. The room itself was large, clean and simply decorated. Good breakfast cooked to order using quality ingredients. Large car park.

    « Walking club Holiday »

    24 members of our club all agreed that this hotel was excellent. Bedrooms were comfortable & cleaned every day. The food was first class & the staff all friendly & efficient. We intend to return for another holiday here in the near future.

    « Nice convenient place to explore the Cotswolds. »

    Lovely staff and owners. Good breakfast, warm atmosphere.In top floor room and possibly worst shower ever. It would not however put me off returning for a short break. Was not particularly cheap, however visit was at premium time. WiFi was not brilliant!


Venir à l'hôtel ...

Toutes les directions

Depuis : l'autoroute M4. Prenez la sortie 17. Le Best Western Mayfield House Hotel est situé en bordure de l'A429, entre Malmesbury et Cirencester.