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Best Western Plus Hotel Liberty Lake Inn,  Liberty Lake

4.0/5  - basé sur 535 notations.
1816 N Pepper Ln, 99019-9511, Liberty Lake, United States - Voir la carte
+1 509 755 1111 +1 509 590 2500

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Blanchisserie sur place
    Blanchisserie sur place
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 534 avis de voyageur
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Choisissez cet hôtel de Spokane Valley et bénéficiez d'un cadre naturel superbe, d'un personnel serviable, d'une atmosphère charmante ainsi que d'une situation et d'équipements pratiques. Appréciez les conforts de cet hôtel de Liberty Lake où les animaux sont les bienvenus. Profitez de la commodité du four à micro-ondes, du réfrigérateur, de la télévision à écran plat 107 cm avec chaînes haute définition, de l'accès à Internet par fibre optique et Wi-Fi gratuit, du coin salon, de l'espace de travail et bien plus encore. Vous souhaitez prendre des forces avant de vous lancer à la découverte de la région ? Cet hôtel de Liberty Lake offre un petit déjeuner buffet gratuit avec sandwich à composer soi-même, yaourt, flocons d'avoine, gaufres, crêpes, pâtisseries, céréales variées, fruits frais locaux, jus d'orange et de pomme, lait et café Seattle's Best coffee®. Détendez-vous dans la piscine intérieure et le bain bouillonnant chauffés 24 heures sur 24 ou essayez une séance de mise en forme dans notre aire d'entraînement ouverte 24 heures sur 24. Les autres équipements et services de cet hôtel de Liberty Lake incluent parking gratuit, iPads à utiliser à la réception, réception ouverte 24 heures sur 24, blanchisserie réservée aux clients de l'hôtel, journaux gratuits en semaine et barbecues. Vous êtes en voyage d'affaires ? L'hôtel jouit d'une situation pratique à proximité d'Union Pacific, Open Eye Productions, George Gee Dealership, Western Peterbilt, Accra Fab, l'hôpital de Spokane Valley, l'université de Gonzaga et de bien d'autres entreprises de la région. L'aéroport international de Spokane est à une trentaine de kilomètres seulement du Best Western Plus® Liberty Lake Inn. À quelques minutes de cet hôtel de Liberty Lake se trouvent la belle région naturelle du lac de Coeur-d'Alene, la piste du Centennial Trail, Liberty Lake, le parcours de golf de Meadowwood, le parcours de golf de Liberty Lake et le parc national de Mount Spokane. Profitez du centre d'événements de Spokane ou du circuit de course Stateline. Renseignez-vous sur nos forfaits Silverwood.

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Avis de nos clients

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Basé sur l'avis de 534 voyageurs
Certificate of Excellence
Très bon
En couple En couple 129
En famille En famille 225
Escapade entre amis Escapade entre amis 39
Professionnel Professionnel 90
Voyage solo Voyage solo 32
Rapport qualité / prix
Best Western Plus Liberty Lake Inn,Liberty Lake
  • 4
    « The Pepper Tree is great »

    I have stayed at the Liberty Lake Peppertree Best Western about five times. Easy access, nice rooms, nice breakfast, no complaints. This location is ideal for me and I always enjoy my stay. I would advise my friends to stay at this hotel.

    « Coeur d'Alene trip »

    I have to say this is by far one of the best Best Westerns I've ever stayed in. The room spacious clean and well taken care of well worth the money. The staff was great, breakfast in the morning was awesome. Overall amenities great. I don't know what else to say I've stayed at Hyatt,Marriott but this last day at a Best Western Plus has confirmed my loyalty to Best Western. I will be stay there again. I've already told friends and family about this place and if you're reading this and you're going to Spokane please consider staying at the Best Western Plus Peppertree.

    « My request was granted »

    Stopped here on the to missoula montana. I requested a quite room on the top floor. The staff was cheerful and honored my request. The room was clean, TV had good channel select like, bathroom clean with great shower. Bed was okay. Great visit. We will stop here again.

    « Quiet, clean, convenient »

    This is a very quiet safe property with good amenities. The staff are knowledgeable and friendly. Size of rooms is very good. The breakfast was good. Close location to Spokane or Idaho. Lots of things to do

    « It's gone downhill under new ownership »

    We have been staying at this hotel when going to the Spokane area for 10 years. It was a top-notch hotel under Peppertree ownership. The new owners are cutting corners and it shows in the condition of the rooms. The electric plugs on either side of the sink did not work. Had to plug my hair dryer in across the room, and did not have benefit of a mirror. The TV remote worked poorly; I wore out my thumbnail pushing the channel, volume and mute buttons multiple times before a channel would change. We turned off the TV and decided to read. However, the lights in the room are so dimly lit with low wattage bulbs, it is impossible to read in bed. The double queen rooms have limited space, and there is no place to hang a toiletries bag or wet towels. There was coffee spilled on the bed frame; I cleaned it off. The magnets on the shower curtain were creepy with slime. They need to hire a cleaning person with a bucket of hot soapy water and a brush to get down on their hands and knees and clean the baseboards in the bathroom. The signage to find this hotel is very tricky, especially when exiting westbound I-90. Go 180 degrees on a roundabout. The view of the hotel is blocked by a convenience store. There's no sign on the main street pointing to the side indicating the hotel. And then, when you turn, you may see a very small, red sign on your left half-concealed by a shrub. We like Best Western hotels, but we cannot recommend this hotel any longer if you think you are getting a Best Western PLUS experience.

    « Nice, simple, clean »

    Stayed here on a stopover driving cross country with 6 in our party. Was more than adequate space. Fold out sofa bed looked uncomfortable, but I didn't sleep there. Pool for the kids, free breakfast and great restaurants close by. Not much else though - seems like a stopover place.

    « review »

    The restaurant was excellent. There was work underway on the trim which left screws in the parking lot. The door on the east side needed repair - handle missing. Despite all that it was an excellent facility

    « 2nd time Staying »

    This was my 2nd time staying at the Peppertree Liberty Lake Inn. Check in was fast and the front desk staff was nice. The first thing I noticed when I walked into the room was a bottle cap left on the carpet. Not good. The wall near the trash can wasn't cleaned and had a bunch of junk stuck to it. The sheets were clean. The water pressure on the shower was great. The breakfast was yummy, loved the pancakes. The breakfast staff were friendly and kept the food stocked and the area cleaned. I would stay here again.

    « Best Western Liberty Lake »

    Very nice hotel to stay at with a truly great restaurant, Hay Jay's, across the parking lot. We always stay here on our return trips from Seattle. The rooms are very nice and have very comfortable beds and pillows. Overall a great place to stay at a good price point. Hay Jay's is a wonderful bistro style restaurant / martini bar.

    « Our 2nd stay, good as the 1st »

    Driving from Vancouver to Ontario and back, we stayed at this hotel both going and coming back. Both times, the service was great, room was clean and the beds comfortable. Hotel was full, but very quiet. Unfortunately, up too early and on the road to try the breakfast...maybe next time! Only thing is that they should finally fix the back door, as it was broken for both stays although a month apart.

  • 5
    « A Great Visit »

    This is an excellent choice for an overnite stay. As we usually attempt to use BW inns, this one stood out. The bed was very comfortable, the room clean and well organized, and the! they serve omelets of your choice. One of the best breakfasts we have come across. We will stay there again when the opportunity presents itself.

    « I would go to the next exit and get a different hotel »

    Hair in tub, remnants of previous guests on floor, popcorn, blood on the side of a chair, lighter in chair, entry floor filthy dirty as discovered after wiping up water dripped after coming back from pool. Hot tub cold. Employees smoke at front door. Employees dressed like the are at home lounging or going to night club. Tv stand too big for room, couldn't open all the way to access fridge. Fitness room very small and crowded. Breakfast omelet maker told us to go get things for her to make the omelet.

    « One of the Few BW with a Happy Hour »

    Very modern and clean room. Some of the best furnishing we've encountered. Great breakfast facilities with a separate room for relaxing and playing pool if desired. Happy hour with two drink limit. Very nice staff also.

    « Convenient to CDA and Spokane »

    As a tourist this was easy to run both directions to see the area. Staff was welcoming,friendly. Room was ok although bed frame a bit worn from being run into on the corner. Slept great. House keeping staff should use a checklist as 1 day forgot fresh towels and washcloths, next night forgot to restock coffee and cups. Quickly remedied by front desk. 2 out of 3 nights happy hour not set up until 15 mins after posted opening time but adequate once set up and staff pleasant. Breakfast not up to standard of most BW places. Gravy mixture for biscuits always cold. Waffles turn out well. Overall adequate. Clean place to sleep.

    « Huge Disappointment for Wheelchair Access »

    When I make hotel reservations I never use the online system I always call the hotel because my boyfriend lost his leg last year so whenever I make our reservations I always make sure the room first of all is wheelchair accessible and that the shower is wheelchair accessible and I specifically ask if he will be able to drive it into the shower. When I asked your front desk her words to me were absolutely!!! We came from Granite Falls which is a 6 hour drive and got in very late. Boy, was I surprised and very disappointed when we went to our room and found the bathtub, not a shower that he could drive his wheelchair into. I called downstairs to let them know they had made a mistake and was told, we are very sorry but the rooms with those type shower are already taken. I called a lot of hotels in the area but of course it was very late and sadly, no hotels had that type room available either. I am not sure if you are missing a leg, but I can tell you, it takes a lot to be able to climb into and out of a bathtub. Then there was some type of seat fastened to the wall but you have a bar at the end of the tub so even if he could use the seat provided, that bar was in his way. The next complaint I have is when we checked in, I asked the young man at the front desk where we could park so he could get his wheelchair into the hotel. He said he didn't think he could that he would probably have to use the front entrance! Well, I decided, if you have wheelchair parking, they must allow wheelchair access so we drove around the side to find that of course there is wheelchair access. As a side note, when I called the front desk to let him know how unhappy we were about the room and that the reservation person assured me about the room, he said, sounds like she may need some training. I said I believe you need training also because your handicap parking does allow wheelchair access! It was difficult for my boyfriend to get around in the room so it shouldn't really be considered wheelchair accessible. Also, it was on the second floor so if there had been a fire and the elevator wasn't working, he would have had a difficult time getting out of the hotel. There should be a law against putting someone confined to a wheelchair on any floor except the first floor! The next thing I will let you know about is there was a holder for tissue under the sink but it was completely empty. There was the soap holder in the shower; however, they were not labeled except for the conditioner so there was no way of knowing which was supposed to be shampoo or shower soap. On the positive side, our room was very clean and nice and the staff were very pleasant. Our beds were so comfortable, I slept like a baby.

    « Depressing motel in a depressing place »

    Lackluster property in a pretty depressing little corner of The Redoubt. Better to keep driving to Spokane or Coeur D'Alene if you're just passing through. Nothing specifically wrong, just misfiring on most cylinders. Dark, musty, cluttered. Slow elevator. Minimal in-room amenities. Worst part for me was housekeeping banging on the door at 8:30am, waking up my whole family. If you go, try to pizza/pub place across the highway. Nice vibe.

    « Very clean, nice hotel. »

    Everyone was very friendly and professional. One of your housekeepers who was cleaning rooms near our entrance, stopped to open the door for me. It's the little things that go a long way and I appreciated it. I work in the hospitality industry and I was impressed. My husband said he liked the variety of items offered at breakfast and was surprised to see an omelet bar....very nice touch. I also can't thank you enough for welcoming our canine daughter, and at no extra charge, to boot! Should we find ourselves in the area in the future, we'll definitely be staying with you again. Keep up the good work!

    « Stay at Liberty Lake WA »

    Overall very nice for an overnight stay, some of the furniture and art were old and the desk chair didn't work too well. But the breakfast was great, omelets cooked to order in the breakfast room and other precooked items

    « Great For Business »

    This location is a bit out of the way but it was great for a business trip to the Spokane Valley. The Breakfast was great and I guess they have a happy hour for the Best Western Rewards member. There is a Sports themed restaurant across the street. Plenty of Parking a easy access to the I-90. This was a win for me.

    « Horrible property »

    This was the worse Best Western property I've ever stayed at, very disappointed to say the least. When we got there, at first, the decor was very nice. Upon closer look and unpacking, the lotion was half used, label was partially off, clearly they reuse the lotion. The toilet had hair under the seat and was dirty, as well as the tub had hair around the edges. The decor pillows on the bed had huge stains on them, the phone on the desk was broken, the sheets were dingy, almost gray looking in comparison to the pillows, and the worst was there was a blood stain on the comforter. Our room didn't get cleaned and we were there for 3 nights and didn't get clean linen or anything. The hot tub didn't work and there was bubbly scum floating on the top of the water and the back door to the hotel was broken and the handle laying on the ground for days, unfixed. It was a terrible terrible experience.

  • 5
    « Super Friendly »

    Very friendly staff, very clean, comfortable rooms. Nice beds with nice linens. In room coffee & tea.Rooms have everything needed. Nice breakfast area, clean & great food. We will definitely stay here again

    « Great breakfast - shame about the rooms »

    Just a night stop on the way from Kalispell to Seattle. Breakfast choice was excellent with a member of staff preparing individually designed omelettes. Sadly our room was tired and unwelcoming. The desk chair was falling apart and the interior design just didn't work despite the money that must have been spent on marble/granite tops and leather sofa. The bed cover had a sheen that showed every un-ironed crease in it. The noise transmission from rooms above and through the corridor door was unacceptable.

    « Happy traveller »

    The staff were very good from check in to check out. The breakfast staff were extremely good. Would recommend this Hotel to friends and Family. The location is out from the downtown core but is easy to get downtown if you need to.

    « Ridiculously overpriced! »

    We have stayed in a lot of Best Westerns all over the U.S. and Canada over the years! I had checked a couple of days before arriving and rooms were around $129/night. We did not make reservations because we were not sure if we would stop here. We came in around 4 PM on a Monday and they said they had one room left and the price they quoted us then was over $170/for the night. We asked what happened to the price we saw two days ago on the Best Western app and the girl told us that the closer you get to the night you want and if they book up fast the price goes up. We have never had that happen to us before!!! We then said that we would go down the road to the Best Western at City Center in Spokane around 14 miles away and she brought the price down....before we were done she came down to around $141! She also said the hotel in Spokane City Center was probably cheaper because they are larger and have more rooms. We still felt it was highway robbery but we were tired and decided to stay. Our room was a nice size. One chair had a broken leg, the furniture was mismatched with old and new, the desk chair looked like someone has been chewing on the seat! Two different countertops. The trim around one of the fire sprinklers was missing. We went down at 6 PM for "happy hour" which was 5-7PM and they were out of "white wine" and their snacks were empty!!!!!!!! The room was clean but the shower curtain was dirty! Breakfast was good. Wifi was good.

    « Great Place to Stay »

    We were in Spokane area and spent 4 nights at the Best Western Plus Peppertree Liberty Lake Inn. We thoroughly enjoyed our stay. The staff was friendly, the rooms were spacious and clean, breakfast was good with some variety and the hotel had a happy hour each evening where you received a complimentary drink. During our stay we were golfing and there were numerous courses with easy driving range of the Inn. There is a pub/family restaurant across the street with good food and, as well, many other locations to eat are within easy driving distance. Would recommend this as a place to stay.

    « Great breakfast and good base for Silverwood »

    First let me say that the breakfast is not the typical Best Western breakfast. There are fixings to make a breakfast sandwich with multiple types of cheese and meats. Room had two sinks, microwave, and fridge. It was also a good location for trips to Silverwood. There is also a pool and hot tube (but the hot tube was closed) and a small business center. However, I struggled about giving it three stars instead because: *when we checked in the room the comforter had a huge tear (which they replaced since we didn't want them to think we did it); *one of the sink stopper was broken. When we told the hotel they told us to fix ourselves which we tried but a part was missing. When we told them hat they never fix it. *the hotel says they offer toiletries if you are missing them including shaving cream but the hotel staff say hey never had shaving cream.

    « Best Western Liberty Lake »

    The hotel was very clean. The beds were very comfortable. The room was clean. They had conditioner & lotion in the rooms which is a nice touch. Some hotels only have shampoo. The hotel had a great restaurant next door that you could walk to. The staff was very friendly.

    « sport stay »

    I hope that the hotel cleans up their entry way, parking lot and all the glass doors. While first entering a hotel is very important to have a good first appearance, and I was disappointed with the lobby I did not feel as if it was clean. The hotel was in a great location for easy access to get on and off highway. The beds were comfortable.

    « Nice! »

    Stayed one night, the first room had not been cleaned yet. So it took more time than I would like to get in the room after a long day on the road. The room was nice. The A/C worked very well, cooled the room off in a hurry. There was plenty of room in the breakfast area. The best part about the stay was the Bistro next door, amazing food.

    « Great spot for Travelers »

    We have stayed in Best Western Plus facilities a number of times when we travel as they are generally very clean and well managed. I was somewhat disappointed in this one due to the general overall condition of the rooms. We traveled with my parents who are elderly and have issues walking. The room they were assigned was to be an ADA room but it was in poor condition. There was a strip missing between carpeting and tile entry which created a ledge and a huge tripping hazard. Their bathroom was missing several bars or they were not even attached - screws missing. Our room was clean and nicely appointed and we had asked for the top floor at the time we made our reservation and when we were not placed there, they moved is immediately. The woman who was working the morning breakfast was incredible! She was making coffee, waffle batter, replenishing everything and moving fast but always had a smile on her face and was great! Thank you for having this great treat for lodgers in the morning! This specific site caters to families so there were many children staying there. With a nice pool, the kids enjoyed themselves a lot. Dogs are also welcome so you will see dogs around the hotel going into rooms.

  • 2
    « Needs Updating. Maids Turned Dirty Sheets Inside Out & Put Them Back on the Bed »

    We stayed here for 5 nights while visiting family. We asked for a quiet room due to length of stay. First room was next to AC units & vents for hotel; second room was at end of hotel right next to a bar & busy road. You get the idea of what they think is a quiet room. On the third morning, we put all towels on the floor so we could get fresh ones. When we got back that night, the maid had taken the dirty towels off the floor & hung up our dirty, wet towels on the towel racks ...... no clean towels. I know they were the dirty towels because not only were they still wet, but had my mascara marks on one of the towels. I complained & they gave us $30 off the room that night. The next morning, we put the card on the bed to change the sheets. When we got back that night, the bottom sheet had been turned inside out & put back on the bed. I know this as there was a blood spot the size if a dime on the bottom sheet. The blood stain was still there on the bottom sheet. After complaining, the sheets were changed. Room is outdated, worn, needed dusting, has seen better days. You could see where painters had stopped painting the second coat of paint on the wall (about 8" below the ceiling. Breakfast food was typical hotel breakfast food; the breakfast room is way too small for the size of the hotel so customers wind up standing or taking food back to their room. CANNOT recommend this hotel.

    « Family Reunion Accomodations »

    My family hosted a reunion at the Liberty Lake Campground and my fiancé and I are not much for camping, so we decided to reserve a hotel room. The front desk staff was very pleasant and attentive giving us all the information we needed. I appreciated the breakfast staff wishing us a good morning! Very pleasant way to wake up as you sip on a cup of coffee. We enjoyed the king size bed which was very comfortable. Cable TV worked well, internet was a little patchy, but appreciated. There were a few issues with housekeeping unfortunately. When we entered the room, there was a Cheezit lying on the floor and we saw the crumbs led down the stairs, so it's possible one of the housekeeping staff was munching on Cheezits while cleaning. I did also find a little speck of mold on the shower curtain and some stains on the down comforter after the decorative top cover. Other than that, we did enjoy our trip, I'm not so picky about cleanliness, but I thought it might be good to note for future reservations.

    « Another very good Best Western »

    If you stay at a Best Western Plus you know what to expect and this hotel was no different. The staff was very pleasant to deal with. We enjoyed the pool and the hot tub at night and had a good breakfast in the morning.

    « Have stayed at better »

    I would rate the staff snd service as very good to excellent. The value not so much. Though this is as relatively new property it may be the worst motel for room design ?I have seen in ages. The closet is just to the right of the entry door. You get slammed by the door if using the closet when someone enters the room. The bathroom is just to the left of the entry door. The shower at my personal residence is not much smaller than the bathroom. Because of size use of the bathroom at night is very difficult for us older folks and is made even more difficult by the lower toilet seats. I won't go on with my other gripes regarding room design.

    « Beautiful Hotel »

    This is a fairly new hotel with a free happy hour, Monday Thursday. That was a nice surprise! The rooms were very spacious and comfortable and there was a nice resturants and a pizza place within walking distance. The swimming pool was very heavily chlorinated; not sure if it had been recently cleaned, or that was normal, but both of my children were very nauseated by the amount of chlorine in the water. The pool table in the recreation center was missing cue balls (there were only 3), and it did cost extra to play pool. Overall, it was a very nice place!

    « Just OK »

    If you don't mind smelling cigarettes at a NON-SMOKING hotel, you might like this place. If you don't mind noise coming from a nearby bar, you might like this place. If you don't mind not being able to open the window for some fresh air (because there were no screens), you might like this place. If you don't mind dirty linens being left in the drawer, you might like this place.

    « Great Family Suite »

    Very surprised after our long drive to receive the family room. The decor and amenities were very nice. The updated clean hotel room provided the comfort and sq footage our family needed after a long road trip. The staff was great and would highly recommend this hotel if traveling through the Spokane area.

    « Best Western Pluss Peppertree a great place to stay »

    The check in was so smooth and easy, invited us in. Smiling faces are a delight to see at the end of a long day of driving! Clean and sparkling rooms. Very quiet, that's important to me. There are few choices within walking distance, and pricey for my pocket.

    « Home away from home »

    My family and I have stayed at this hotel many times. It's our go to spot when we visit Spokane. Rooms are very clean and spacious. I would suggest asking for the 4th floor when staying in the family suites that consist of a king bed in the main part of the room and a queen in a separate bedroom. It can get loud with younger children running and jumping aka a heard of elephants above you. Overall a great hotel.

    « Liberty Lake Best Western »

    Overall good value for your money, I don't recommend staying on the first floor as it is very loud and I was woken up several times during the night and there was only one desk attendant to help and he was pretty busy. Breakfast is good but crowded get there right away!

  • 2
    « A MESS »

    The only good thing I can say about this hotel is the poor, stressed out young ladies at the front desk did a fantastic job considering the mess. (Angela, Mckeenzie, and Jill took a lot of abuse from several families because rooms were not ready. This was at 6 PM) I rented to rooms for my family and we waited 45 minutes before getting a room. Room was not ready the first two nights then the regular house keeping showed up on Wednesday our last night. Sorry but I have nothing good to say about the hotel itself.

    « Disappointing new owner »

    Extremely disappointed this year. There is a new owner. I visited the hotel for 4 nights in July 2015 and wrote a great review. Wonderful staff, super clean, great happy hour and very outstanding breakfast. I had these expectations when my family and I checked in July 22, 2016. I was bragging it up. The waitress in the breakfast room told me of the new owners. No special order omlettes, no happy hour on Friday and my comforter was soiled. The ice bucket had water in it. Also the hall and stair rugs were soiled. As a rewards member I considered $193.00 very high for the quality and service. Breakfast was very predictable and cheap quality.

    « Good people, poor rooms »

    The rooms so full of furniture and are so poorly designed that I felt like I was staying in a 12' camper trailer. The décor was not conducive to resting. The paintings just made me feel queasy. With a picture over the toilet, there was only room for one towel rack in the tiny bathroom and it was situated so close to the toilet I was afraid it was get soiled just hanging there. You had to move the towel to get to the TP. You almost have to jump in the tub to shut the door and the door is in the way of the toilet unless the door is closed. The shower curtain in our room was falling down so that it stayed in the middle and let water out the sides.

    « Great hotel! »

    Rooms were nice. I liked that they had a common room with a pool table etc. if you didn't want to stay in your room. Would be great if you were staying with friends to have a place to visit. The pool was nice though we did have a hard time getting towels. Breakfast was really good. We would definitely stay here again if we were in the area.

    « Used to be so much better »

    We've stayed at his BW many times over the past several years. We were always pleased. They used to host a happy hour in the evenings, and had an omelet bar in the morning for breakfast. Those have both been discontinued. We also noticed the grounds are not well kept. There were weeds everywhere, and trash in all the flower beds. We will not be staying here again.

    « Not up to our expectation »

    We are BW customers, frequently stay in BW around the Northwest. We checked in and noticed the front desk clerk was new, although polite. I presented a $25.00 rewards certificate to be used on our bill. The first night was pleasant, room was comfortable and nice. The 2nd and 3rd nights were disappointing, as the family staying above us were noisy both nights, one until about 2:30 AM and the next until after midnight. I reported it to the staff and they indicated they would take care of it. Upon checkout, no discount for our stay. In fact, when I looked at our bill, found the 25.00 coupon was never taken off our bill. I had to reprint it again for the front desk clerk to remove it. When I complained to corporate, they apologized without follow-up. Disappointed is a understatement. Holiday Inn will likely get my business back...

    « excellent service and attitudes!!! »

    what a wonderfull stay from the cleaning men and women to the front desk and everyone in between.The biscuit and gravy breakfast waffles,bacon,sausage,orange juice cold fresh milk etc.this place is great.The staff is warm and welcoming,therooms were very clean and i mean very clean and comftorable one of the employees was exceptional dionna she made my girlfriend and myself feel so comftorable,it was truly a great vacation thanks to you good people i could go on forever thanks again

    « First Impressions »

    Lobby had broken floor tiles that created a tripping hazard. There was garbage stacked up at the back entry, being a Wed evening I wonder how long it had been there. Was still there when we left on Sat. Elevator landings were dirty and were not mopped the three days we were there. The breakfast items were all cold except the coffee.

    « Excellent place »

    Our family used to travel to national parks around US. We chose to stay at BW in Liberty Lake for 1 night. There are excellent place for rest. The hotel is beautiful. The room was clean and comfortable. Breakfast was excellent. The hotel is very close to local attractions. We strongly recommend this hotel to stay.

    « Leisure »

    Stayed one night . The hotel and the room were wonderful. Very clean. Had breakfast in the morning, which was included. It was better then average comparing it to other Best Westerns in the State. They had scrambled eggs, sausage, ham, biscuits and gravy. 2 different kinds of juice, cold cereals, sorted breads, bagels/cream cheese and Danish. There was also a waffle maker present. Plus coffee, regardless and decaf and hot water for tea

  • 5
    « peppertree »

    Beautiful spot. Nice and clean. Great location. Not too populated. Good breakfast. Great service and nice beds. Would highly recommend to anyone staying near Spokane. Fairly reasonable for the nice room and location.

    « No Maintenance »

    We stayed 3 nights for a family wedding. The faucet in the tub was running for the whole time, although we reported minutes after checking in. Were not told that it wouldn't be fixed because they were waiting for a part to come in. We also found that the sink was very slow. That also wasn't fixed, although the maids tried to clear it. This is not an old hotel, but from my experience, the maintenance is poor.

    « Excellent Price and Service »

    We stayed at this hotel and I slept like a baby! Which is a big deal since I have a bad back. Great bed, quiet room, excellent breakfast! The room had a comfortable sitting area, large screen TV, a desk and chair, a refrigerator, coffee maker and a microwave. The bathroom was clean. The continental breakfast included eggs, sausage, bacon, biscuits and gravy, cereal, danish, and fruit. Breakfast also included juices, milk and coffee. We would definitely stay here again. A restaurant within a 3 minute walk is Hay J's and it is amazing. Looks like a little bistro but it isn't -the food is four star. We had a wedding rehearsal dinner here and the menu was outstanding.

    « Stayed with my band. »

    This would be a great hotel for a family or individual and even for a group because of the size and condition of the rooms and amenities. I hope to see improvement in their "group sales" area as our planning, check-in, and check-out were not well organized and we had many issues related to that leading up to coming and throughout our stay.

    « Great Experience »

    Not the most beautiful facility, but very adequate and convenient for overnight travelers! Just looking for a clean comfortable facility on our road trip and we found it. Staff recommended a wonderful area restaurant for dinner and it lived up to the recommendation. Room was clean and beds comfortable. Staff helpful. No problems.

    « Best Western Liberty Lake »

    Nice and Clean Hotel. Needed extra rollaway bed and blankets and sheets and they were easily delivered. The breakfast is pretty good but I have had better at different Best Westerns like more fresh fruit (blueberries), bacon, etc. Overall nice and clean hotel with great service.

    « Great and friendly »

    Everything was very cool, especially the ladie Mauren who works in the breakfast, she was so friendly and help us with information about place to visit. We enjoyed the weekend there and want back soon.

    « Great Value! »

    This property is a great value for traveling. Quiet, safe, clean and friendly. I appreciated the nice breakfast in the morning and the refreshing swim and relaxing hot tub in the evening. Beds are comfortable and it's a quiet location. Free internet makes getting some extra work done easy.

    « Dionna went out of her way »

    This hotel was very nice and clean. While everyone we dealt with was nice, Dionna more than anyone else went above and beyond to accommodate our group's needs in the meeting room. I would stay here again because it's a nice property, but in particular because of the great service of Dionna. In my travels, I don't run across people this devoted to their guests needs.

    « Watch out for this place »

    Rooms were not cleaned from day to day. Beds unmade, towels not exchanged. Amount charged for room was more than indicated on the check out receipt, $185.42 versus $139.07. We were part of a group renting several rooms while attending a local event. All of our group reported problems with housekeeping.

  • 5
    « Wonderful Place to Stay »

    This hotel is very clean. Received excellent services from the front desk . The rooms are clean and comfortable. Breakfast was a nice added bonus to the stay. Did not have time to swim in the pool but it to looked very nice. Will definitely stay here in there in the future.

    « liberty lake inn »

    overall experience with the hotel was very good, the breakfast offered was tasteful, diverse and well presented. room very clean air conditioning could be improved a bit hard to get a temperature set.

    « Great location! »

    We stayed here on our way east on I90. The room was clean, well appointed and quiet. Check in was easy and we were there in time for a beer at their Happy Hour, a pleasant additional surprise to us East Coasters. They have coffee 24/7 as well as a pretty complete breakfast buffet. A bonus was a great trail, Liberty Lake's Centennial Trail, less than a half mile away following along the Spokane River. This time of year the trail was surrounded by a bonanza of wild flowers. An added bonus to a nice stay.

    « Affordable, convenient option that needs a bit of a refresh »

    Although close to the interstate, this is a quiet location only a couple of exits away from the Spokane Valley Mall. My room was quite large and airy, although the bathroom is very cramped. Some of the furniture and fixtures are in need of updating, with chips and marks. Four stories high, this hotel has a very slow elevator that is also frequently used by hotel staff. The door to my room has trim to keep the sounds from the hallway out, but it also kept the door open if you didn't purposefully close it. My bed was very comfortable and the linens were crisp and clean. The TV was 42" and had HD channels including HBO. There were a couple of comfortable chairs to sit in and enjoy the room. The desk was adequately sized for work, although the business chair has seen better days from lots of use. The bathroom is very small, with two marble topped sinks outside in the main room. Getting in and out of the shower/bath requires navigating around the toilet. And sitting on the toilet requires closing the bathroom door and knocking your knees on the toilet paper holder. Bring your own shampoo and conditioner, as you can't be certain what is in the dispensers! The breakfast was good, with fresh eggs, bacon, sausage, and coffee. There's also a refrigerator and microwave in the room, although no utensils.

    « spontaneous weekend away »

    We decided at the last minute to go from BC to Spokane area. We had some BW rewards certificates to use but still didn't want to spend a lot. Was quoted a rate before leaving, and I confirmed it a few times whether it was "all in" or plus taxes. After being told it was "all in", I booked it and we arrived that evening. On check in, we were charged "plus taxes". After actually talking to the young lady who booked me in, the manager took over and made sure to adjust the price to make it down to where we were supposed to pay. This manager, Michelle, was amazing to say the least! She was by herself for a while and the hotel was full. She was a trooper and kept her calm and dignity while dealing with multitudes of people. The king suite we had, had the best bed I've ever slept in. It was so comfy. However the pull out that our friends slept on was just springs. So down I went and talked to Michelle about getting extra blankets to put on the mattress to try to cushion it a bit, which did make a difference. The breakfast was great and the 3 ladies working were very diligent to make sure there was fresh food available and clean tables always. All in all a great experience we look forward to trying again soon

    « An easy stop enroute to Oregon »

    We had a pleasant, hassle-free night after a very long drive. The hotel staff was friendly and courteous, our room was exactly what I expected with comfy beds, clean, and within easy walking from the parking lot. The breakfast was pretty standard affair, but hot and with a reasonable choice of healthy options.

    « Great Place to stay »

    Although right off the freeway rooms are quiet and beds are very comfortable. Good internet and a surprisingly expansive breakfast selection. Happy hour from 5-7 and bat keep very friendly. Great experience.

    « Just Average »

    I stayed here with my 14 yr old daughter on May 26th. Our stay was OK. Not bad, but not great either. Some of my complaints about our stay are not the hotels fault, it was more other people being extremely inconsiderate of others when they stay in a hotel. I was woken up at 6 am by a 7 or 8 yr old yelling down the hall to his mother. Instead of the mother quieting him down, she was yelling back down the hall to him. That was followed by kids running up and down the hall and being loud. All before 6:30am. Both times we arrived and both times we left, there were inconsiderate people blocking the driveway and didn't care that I needed to drive into or out of the parking lot. Onto the hotel- there is one elevator and it's pretty gross and slow. Definitely needs a deep cleaning. We checked in and then went a checked the room to make sure it was clean and ready for us, then we left for a few hours. When we returned, my daughter went to get on the Internet and needed a user name and password. I looked on my check in stuff for it and all over the "hotel pamphlets"- nothing. Had to call the front desk. Kind of a pain. Not a huge deal but wouldn't it be easier to inform people when they check in instead of having everyone call the front desk for it? Overall it was OK for the price. It was clean and the beds were comfortable. I did not like the cheap shampoo, conditioner dispenser in the bathroom and the layout of the room was odd. I would probably stay again if the price was right.

    « Touch up needed »

    The hotel is very convenient to the interstate and there is a wonderful restaurant close by, albeit, it is expensive. I have stayed here many times without incident and actually consider this my go-to place in the area. The rooms are spacious and well appointed. Our bathroom was a little cramped and that was annoying. Have said that I will stay again.

    « Great Stay »

    We have been staying at this hotel for 8 consecutive years as a group of couples on a golf holiday in the Spokane area. We have always enjoyed our stays and the staff have been so accommodating. The rooms and common areas have been updated and this location is comfortable and clean.

  • 4
    « Clean and Decent Stay »

    Hotwire rated this hotel at 3 stars, and I have to agree with that rating. The room was nice enough to garner 4 stars, but since negative points irritate twice as much as positive things impress, it's just a few things that would stop me from giving 4 stars. They have gone "green" by eliminating individual shower gel, shampoo, conditioner, and have installed a dispenser on the shower wall, which would be OK, except the "FULL" conditioner was plugged, and I was unable to get any conditioner from it. The cleaning staff should not only fill it, but make sure they work. Although the room was modern and very nice, the bathroom was old and dated. Needs a remodel. And the toilet paper brand was as rough as using photocopy paper. But those three small things aside, I was still very happy with my stay. When booked throught Hotwire, the rate I paid, I think was still a very good deal. Pool table and video games were available in the lounge room, free internet, and complimentary breakfast made this a hotel I'd return to.

    « Awesome Expereince »

    The staff was great and we were treated like family. The hotel has a pool table that we enjoyed learning to play. The happy hour was great - drinks and food and friendly staff to take good care of us. It was like being at home.

    « Terrible Housekeeping Service »

    We stayed here for the shopping checking in on Friday 5/13 for two nights. When we first checked in the room was completely clean. We had three children with us 2 under 12 years and a baby, we got dinner through a drive thru and ate in our room, we made the kids clean up all the mess and put their trash in the trash. The next day we went shopping all day, no one took a shower so the bathroom wasn't a mess. When we returned on Sat. night, our room had not been touched! A short note was on the bed explaining that they could not touch our beds because we left some personal items on the beds (somewhat understandable) I work in a hotel and have over 20 years experience in the field, this was un-acceptable for a hotel with the brand Best Western, an excuse for the housekeeping department to do NOTHING I mean nothing the bathroom was not cleaned, no clean towels or wash cloths no trash emptied (it was full from our drive through trash) we taught our kids to have respect for the room but the housekeepers (for lack of a better word) did not do a thing......I normally do not say bad things about hotels because I know there are hard workers in this field and the competition is getting greater, but this was totally wrong. I hope someone with a Title will recognize this and do something about the staff in your housekeeping department, they are the backbone of your establishment and deserve to be appreciated, but NOT this department..... The pool was terrible it had scum floating on top of it and slime on the bottom.

    « My family »

    We stayed here for the first time, and our customer service was so adapting that we came a second time. I am always visiting Spokane and I love to stay at Peppertree. I get my family to stay here now. We are a young couple with 3 children and they make us feel welcome and our children love it too, especially the breakfast in the morning.

    « Walk-in »

    Easy access to I-90 we stopped in to check on room availability. The Best Western website showed much higher rates than what I was able to get walking in. Front desk gal was very friendly and helpful, sorry I didn't catch your name to mention here. Plenty of parking, room was very clean & comfortable. Great big TV, wifi, coffee in room, fridge, microwave and seating area and hot breakfast included you can't go wrong with this location.

    « TV remote »

    Great service. The TV controller did not work in the morning after our stay, so we could not see what the weather was going to be like on the way home. Other than the TV remote not working the next morning all was great. Friendly personnel, room was clean and everything worked except the TV remote the next morning. The breakfast was exceptional.

    « pool slide »

    when i checked this hotel out on the internet at the best western site it said there was an outside pool with slide but when we got here -no slid nor outside pool, what hapened to them???!!! becides that the stay and staff were/are great

    « Poor housekeeping »

    Upon entering our room we found the bathroom to have been poorly cleaned and we had to call for housekeeping to return while we were out for the evening. There was a sticky stain in front of the sink also that never did get cleaned and we ended up wiping that up ourselves. There was a spilled drink mess in front of the elevator that you had to step around and that never did get cleaned up (we didn't report it ourselves but housekeeping walked right over it every time they used the elevator). Poor housekeeping here.

    « Perfect location. Minutes from Spokane! »

    This hotel is perfect for couples, family or business. We rented the family suite for a girlfriend weekend trip and were very comfortable. There was a King bed in the main room and a separate bedroom with a Queen size bed. The mattress was extremely comfortable! Hotel is located right off the freeway only a few minutes outside Spokane. Well worth the drive and a great value. We also visited couer d'Alene which was about 15 minutes in the opposite direction. Great central location. The staff were professional and accommodating. The breakfast was well presented and the attendant was friendly and helpful. Check in was a breeze and getting the receipt under the door make check out even easier. This will be our first choice anytime we are travelling to Spokane!

    « Great place to stop on route to Seattle »

    This hotel is ideally located right off an exit from I90 west. Easy off, easy on. Quiet location. Seems fairly new. Our king room was relatively roomy and had a comfy sofa to sit and watch the TV. Bed was comfortable. Having a mini fridge as well is always a must have for me. Free breakfast better then average. Only minor complaint is they need to upgrade the shower head. There is a gas station next door with a well supplied convenience store or short trip over the highway will get you to a drug store or grocery store if you need something. We will likely be back in the near future.

  • 4
    « Best Western PLUS Liberty Lake Inn »

    I prefer Best Westerns for the price, cleanliness and overall comfort. The in house breakfasts are usually a great perk. I travel a lot and have found BW to be my preference. I have stayed at this particular BW Plus on previous occasions and am very satisfied with the staff, treatment and overall amenities.

    « Best Place to stay »

    The Best Western Peppertree in Liberty Lake Wa is the best place to stay when in the area, It is quiet, clean, comfortable and it has the best staff I have ever experienced at a hotel. All of the staff are well trained in customer service and do everything possible to make your stay a very pleasant experience.

    « Nice place, clean place »

    The room was very nice until a needle got stuff in my heel. The front desk person that checked us in was very nice. As we waited on the elevator, it opened we stood back and the employee plowed right by us. After the needle got stuck in my foot, took it to the front desk to advise them that they might want to run the vacuum better, the same person that almost ran us over coming out of the elevator, took the needle and said oh. No apology or anything else. On the other hand the breakfast was pretty good and the person running it was very nice. Nice eggs (not runny or overcooked) either bacon or sausage, biscuits and gravy and the good old stand by waffle. I recommend staying here even with the needle in my foot.

    « Great place to stay if in the Spokane area »

    This hotel has a great staff, clean rooms and nice pool area. They were very friendly and were generous in their efforts to make sure any question was answered and that we were taken care of at all levels. I will definitely be staying here again.

    « Great place for access to North ID and East WA »

    I usually stay at this property any time I am in the Spokane CDA area. Quick breakfast makes this a good value. Usually top Internet availability and good access to I90. No noise issue and beds are nice. Plenty of food places nearby with two within walking distance.

    « Best Western Peppertree, Spokane »

    I like the way the rooms are set up and the granite counters, Beds are comfortable, room is clean, nice open floor plan, decent breakfast and happy hour. Fitness center and business center needs an upgrade though.

    « Liberty Lake Stay »

    I found this BW Plus to be an excellent stay and would recommend it anyone traveling or visiting the area. I found the staff to be helpful, friendly and professional. The free breakfast was great, well presented and clean. The breakfast attendant did a fabulous job.

    « Excellent room and staff, very clean good value EXCELLENT location »

    The website indicates week day reception / happy hour and a placard in the room lists a happy hour with beverages and light dinner. The first night we received beverages but there was no food. The large TV in the lounge area was not functional and the one employee there did not know how to make it work. We attributed that to she was covering the duties of two employees as one had called in sick. She is to be commended for her excellent attempts to help us out and she did an excellent job. The second night a young girl was in the lounge and she provided us beverages for happy hour, when I inquired about the light dinner she said they haven't had any food for a while...I suggested they then remove the web statement and room placard that says there is... I asked if she could get the TV to work and she said she has never been able to get that TV to work?? The pool and hot tub room had a sign on the door that said temporarily closed for service. We asked about that and she said it has been under repair for a long time?? The room was excellent and the breakfast was excellent and the employees were excellent. We were very pleased with everything except the happy hr / reception advertised as light dinner that had NO food at all and the non functional TV. Seems to me that if it has not been working for a while some one would fix it... The dead hot tub that said temporarily down for maintenance that had been down for a while was disappointing also. I would think those are amenities that were advertised and an adjustment of room rate would be appropriate? If nothing else stop the advertising of light dinner a reception with light snacks if there isn't any.

    « Nice place, odd room! »

    Hotel appearance and staff were great. Bed very comfortable. Only sink and mirror was in the bedroom area (right across from the bed) very odd, have actually never seen that before. Breakfast not as good as other BW properties.

    « stay frequently »

    We stay at the peppertree on most trips to Spokane ,Wa. and or CouerD-alane ,Id The Rates are good and we can go to either Spokane or CouerD-alane.from there. Resturants are close and we have always been treated well.

  • 2
    « Too Noisy To Sleep »

    It is a great hotel in a great location but the night management staff is unable or unwilling to control the noise at night. There were people coming and going virtually all night, slamming doors, talking loudly in the hall and taking showers. Management was unresponsive and ineffective in taking care of the problem.

    « Good accommodation »

    We used this Best Western as a stop-over on our way to Glacier National Park. It had well appointed rooms, the breakfast was good and it was easy to find. There are several restaurants nearby of reasonable quality.

    « For a BW plus -----poor ecsmple »

    We had a one nite stay and we look for comfort , King bed was just right ?,pillows were lumpy not up to par, only two bath towels . Just skimpy. The room had an upscale look to it the lack of towels down graded it a bit Otherwise it was clean and nice and quiet. Two great places to dine very near -- walking distance.

    « Not a place I recommend »

    Hotel staff were not friendly. I had to go three different times to the front desk to get my key to work during my two day stay. The way the rooms were set up were awful. The sink was basically right in front of the bed you slept in. Staff didn't even know how to use a gift card until I said, I'm not leaving until someone can do it. I asked for a receipt. They didn't even have computer paper to print one out. They took my email address to mail me one. Never did receive it though.

    « Best at Liberty Lake »

    I have stayed at this hotel three times and I will book this hotel again. Everything is just the way I like it. I like the choices on the television and the internet service is very good. I like the breakfast choices, hot waffles, yogurt, etc.

    « family get together »

    We live close by, just over the boarder in Idaho and wanted to get together with our family for a birthday party for one of our grand daughters. We needed a pool- she got one of those mermaid fins as present. The Peppertree Inn worked out great. The pool was excellent- Kids had a ball. Rooms were outstanding. We made use of the large dinning room for a joint dinner meal. And enjoyed the hot breakfast the next day.

    « lovely hotel »

    found this on a general hotel search looking for accommodation while visiting Spokane. Lovely place with great amenities, easy access to Spokane and much better value and atmosphere than closer in. 24 hour fitness/pool for adults, real complimentary breakfast. We've been in Spokane frequently and not found a good place to stay until this one.

    « Good value »

    Hotel was very clean. Staff was especially helpful and courteous, going so far as to loan me a DVD player and hooking it up for me. We were on a golfing vacation and there were several good courses nearby.

    « great place for kids »

    With a pool, full breakfast, and close to pizza we love taking our kids here. This was our second visit to this hotel, and we really enjoyed it. Love that the pool is 24 hours. My kids loved the amount of channels for tv.

    « Most Comfortable Bed »

    Lovely room, the bed was so comfortable, didn't want to leave it. The staff were helpful and friendly. Breakfast the typical BW style, could be improved, but guess it is due to ease of serving and costs.

  • 3
    « Car was vandalized in parking lot »

    Overall the hotel was fine ,staying for 2 nights were happy, then walking to our car after check out , discover glass broken , car vandalized. The parking lot was full upon arrival , so parked close to trash bins. Area is well lit, though apparently did not dissuade burglars. Disappointed no contact from management , ie. offers of assistance , as we are non US residents. We have traveled extensively in the past decade with no issues like this. We do keep valuables out of car, so did not lose anything other than a large deductible on our insurance. Recommend park as close to front of hotel as possible.

    « Clean and comfy »

    Up to the Best Western standards....would have liked to stay longer but management would not extend stay at the rate I originally booked....very disappointing Excellent indoor pool and a 5 Star breakfast

    « serious about recycling »

    We frequently use this high quality property for Spokane visits. They have a large indoor pool; an advantage in the inland Northwest. They are also serious about recycling, and I appreciate that. There is a basket in the room, a bin at the elevator, and breakfast offers non-disposable utensils, plates and glassware. The breakfast is also quite good!

    « Gorgeous Rooms »

    I wish I could've taken the room with me when I left! The decor, amazing; the bed, Huge and Soft; the overall appearance, clean and fresh! Our stay at this hotel was just a stop over on a long road trip and we considered cancelling the trip to spend our 2 weeks in that room :) The only negative I felt about this hotel is the pool area. The whirlpool/hot tub was not very hot and there was little to no oomf from the jets. Otherwise, even breakfast was great. Fresh, hot food was constantly being replaced and there was someone there making fresh breakfast burritos for you!! If you are passing through Spokane Valley and need a place to stay, stay here! You won't regret it :D

    « Always a Great Place to Stop »

    We travel several times a year to Portland and Seattle, and we always choose to stay here at Liberty Lake. This hotel is everything you could ask for - super clean, comfortable beds, great staff, and a wide-range of breakfast food to choose from. Plus it's much less expensive than similar hotels in Spokane.

    « Nice place. Great breakfast. »

    Free beer with check in??? Heck yes! After traveling all day, when we checked in, we were pleasantly surprised to find out that it was happy hour, which, at this best western, means free beer! And quality draught beer from a local brewer, which was fabulous. We lucked out because we didn't have any neighbors or much hallway traffic, because you can hear EVERYTHING from the hallway in the room. Our room was clean and new. The lady bartending during the happy hour bar (and was also there serving breakfast) was extremely friendly and fun. The pool and whirlpool were nice. My credit card did get charged for 103$ that wasn't explained. After I made a couple phone calls, they refunded my card and had no idea why it was charged that amount. I had booked through and was already charged 121 from them.


Venir à l'hôtel ...

Toutes les directions

Depuis : l'Interstate 90 East. Prenez la sortie 296. Au premier feu, tournez à gauche sur Liberty Lake Drive. Traversez le pont autoroutier (vous verrez l'hôtel sur la gauche) et au rond-point, tournez à gauche sur Mission Avenue, puis à nouveau à gauche sur Pepper Lane. Vous êtes arrivé au Best Western Plus® Liberty Lake Inn.

Depuis : l'Interstate 90 West. Prenez la sortie 296. Au rond-point, allez tout droit sur Mission Avenue. Tournez à gauche sur Pepper Lane. Vous êtes arrivés au Best Western Plus® Liberty Lake Inn.