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Best Western Plus Hotel Montezuma Inn & Suites,  Las Vegas

4.5/5  - basé sur 317 notations.
2020 N Grand Avenue, 87701-4748, Las Vegas, United States - Voir la carte
+1 505 426 8000 +1 505 426 8738

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Piscine chauffée
    Piscine chauffée
  • Sauna
  • Spa
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 317 avis de voyageur
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Galerie photo :
Le choix de l'emplacement est primordial, et c'est pour cette raison que notre hôtel de Las Vegas se situe à proximité des meilleures attractions de la ville. Vous cherchez un hôtel près de Santa Fe Trail ou du State Bird Refuge ? Si vous ressentez l'appel du grand air, vous vous sentirez comme un poisson dans l'eau dans notre hôtel de Las Vegas. L'hôtel est situé à proximité de Fort Union et de Pecos National Monuments, vous ne risquez donc pas de vous ennuyer !L'hôtel est également proche de nombreux hôpitaux, universités et grandes entreprises. Et puisque nous nous trouvons si près de l'université de Highland, il est évident que nous sommes tout à fait favorables aux séjours prolongés. Que vous soyez dans la région pour la remise de diplôme de vos petits-enfants ou pour enseigner durant un semestre, nous deviendrons une véritable résidence secondaire pour vous. Le soir, vous pourrez profiter d'en-cas chauds . bénéficiez en outre de tarifs très avantageux et d'un personnel plus que chaleureux. La piscine intérieure et le sauna de l'hôtel offrent détente et relaxation. Comme nous nous trouvons à quelques mètres de l'I-25, vos trajets seront très faciles ! Les fêtes du 4 juillet amènent toujours une foule de visiteurs dans la région, et la semaine de l'héritage (Heritage Week) constitue une période très populaire durant laquelle des visites historiques sont proposées dans toute la ville. Le Rough Rider Motorcycle Rally constitue une manifestation importante, et notre hôtel de Las Vegas accueille tous les ans des participants à ce rassemblement. L'United World College et l'Université de Highland se trouvent tous deux à proximité de l'hôtel. Les étudiants et le personnel enseignant se sentent comme chez eux dans notre hôtel ! Lorsque vous visitez le vrai Las Vegas, vous méritez d'être traité comme un membre de la famille. Les New Mexico Harvey Houses constituent une attraction populaire, et les nombreux centres d'intérêt et bâtiments historiques de la région peuvent être visités tout au long de l'année. Vous êtes là pour affaires ? Vous trouverez bien un peu de temps pour les loisirs. . . Nous accueillons régulièrement des personnes travaillant à l'Hôpital d'Alta Vista, au New Mexico Behavioral Health Institute et pour les pouvoirs publics (Ministères des transports et de l'environnement, par exemple). Réservez votre séjour au Best Western Plus Montezuma Inn & Suites et profitez de tarifs imbattables ! Passez un excellent séjour !

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Avis de nos clients

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Basé sur l'avis de 317 voyageurs
Certificate of Excellence
Très bon
En couple En couple 97
En famille En famille 107
Escapade entre amis Escapade entre amis 24
Professionnel Professionnel 48
Voyage solo Voyage solo 28
Rapport qualité / prix
Best Western Plus Montezuma Inn & Suites,Las Vegas
  • 5
    « Good nights stay »

    I had never stayed at this location before and made a reservation sight unseen. The young lady who helped me over the phone was extremely helpful and efficient. she was the same person who checked me in when I arrived later that night. She explained everything in detail and soon enough, had me on my way to the room. The room was clean and fresh as was the linens on the bed. The bed was a bit used but not too bad. The bathroom was spotless and towels fresh and plentiful. The A/C worked great, providing the perfect white noise for a sound sleep.

    « Home away from home »

    This is our third visit to Las Vegas, as we are in the process of moving to the area in the future. This hotel made a great impression from walking in, the staff was very nice and courteous, the room was clean and Service from the staff anytime we needed anything was fast and friendly. They serve a great breakfast, always have fresh coffee downstairs, and even a pot of soup in the evenings if you need something to warm you up. We will definitely stay here again. And exceptional hotel experience in a small town

    « Gone downhill »

    Decided to try this place again after finding this hotel on a prior trip. Have to say it was disappointing. First, the room was clean enough. That was the upside. The shower head was so corroded it hardly allowed water to flow. Tried to work on it some but it was no use. I think this paired with towels that were hard and crusty made this part of the stay rough. I believe our heater/air conditioner unit was on the fritz. It ran in intervals of 1-3 minutes and came on again. This made it hard to sleep as it ran on and off all night. Being on the road this made things tough as the night of sleep was not good. We did not report any issue because the guy at the front desk made a bad first impression. Feel bad writing such a down review but it is just how things played out.

    « Nice hotel! »

    We had a mini-suite on 1st floor that included a microwave & fridge. Everything appeared pretty new, but more importantly it was clean, comfortable and quiet. Desk staff was great. If you're in Las Vegas, NM stay here.

    « Everything was great unless you are sensitive to perfume like scents as I am. »

    Clean, attractive hotel, comfortable bed, friendly staff, good breakfast, reasonably priced, loved everything about it, however would not be able to stay again because of the heavily scented cleaner, laundry supplies or spray used that caused headache and throat and airway irritation. Bed had a heavy perfume scent then noticed the same scent in the hallway and breakfast area in the morning. Unfortunate because scent seemed completely unnecessary as hotel appeared so clean.

    « Home Away from Home »

    I've stayed here many times and I'm always greeted by kind, friendly staff. Add fresh-baked cookies, and what more could a person want. Laundry room, fitness room, pool...Vietnamese food across the street...all the amenities I need when I'm busy and traveling. The suite was beautifully laid out and decorated. The management team has customer service and comfort as its priority--and it shows. It can be hard to find this level of professionalism in a small town, but not here. Will definitely be back.

    « Reasonable price hotel »

    We wanted to stay in Santa Fe but the hotels there were very expensive. We found Las Vegas, NM had better price hotels and chose Best Western. It was close to couple of National Parks and it was only hour drive to Santa Fe.

    « Terrible wi-fi »

    Pros - Newer facility, clean room, comfortable bed, adequate breakfast. Cons - Terrible wi-fi connection, and we heard several other guests complaining about it, as well. Tiny refrigerator in the room with no freezer compartment and no VISIBLE way to control the temperature of the refrigerator. We always travel with a cooler, and our ice blocks defrosted in this little fridge. When we mentioned it to the desk clerk at the time of check out, she mentioned that there is a temperature control on the back side of the refrigerator. This mini fridge is housed in a larger armoire-type dresser. There is no way a guest should be expected to pull out the refrigerator (liability) to check for a refrigerator temperature control. Other minor issues - only 2 bath towels, 2 face cloths, and 2 hand towels provided for 2 guests. Most other facilities provide 3 or 4. If you shower at night and then need to shower again in the morning, often times the towel you used last night is not yet dry. As I said, this is minor. There was no exhaust fan in the bathroom. Fan on the heater woke me every time it cycled on. If you can tolerate these issues, then I would recommend staying here. It was good for one overnight and we would most likely stay here again.

    « Clean & Comfortable »

    We stayed here one night on our drive to Grand Canyon. The room was spacious, clean, quiet and comfortable. Desk and breakfast staff were friendly and efficient. Breakfast was better than average. I recommend this hotel.

    « Noisy »

    There was a lot of noise and I was woken a couple of times. May have been due to a young athletic team staying at the hotel. I am a senior citizen and very picky which may be why I was not very happy about my stay.

  • 5
    « Nice Hotel »

    Our room was very lovely with all the amenities. It was clean and quiet but located very conveniently to the highways. Staff was friendly and helpful. It also has a very nice poo but we did not use it.

    « Clean and friendly but »

    Our room was great except it was near the elevator and that meant we could hear people all night. Plus the pool had way too much chlorine. Just walking in and it was stinging the eyes. Breakfast was good and warm.


    Friendly people from the time you walk into the front door until you leave. Very nice suite, quiet even tho it is next to a main highway. Good breakfast with pancakes, New Mexico Green Chili's and tortillas. Nice to have good hot soup in the evening. It was nice to have Moka greet us at the front desk. Great place to stop at on your way to El Paso or parts North.

    « Very nice »

    This seems to be a newer hotel conveniently located on Business Loop I25 with easy access to enter back on I25. The room was very large, clean, and nicely appointed. The bath towels were extra long so they wrapped the body nicely! Although I was next to the elevator, I didn't hear it or the passengers. I did not see any restaurants to walk to so visitors may want to check out eateries as they drive through the area enroute to the hotel. The beverage machine on my floor was empty and there was no ice machine. I went to another floor and the machine was sold out of my preferred beverage (water). Finally a third machine provided the water. Since my stay was on a Thursday evening and I checked in around 4"00 pm I would have expected the machines to be full.

    « Nice hotel and good breakfast »

    This hotel was clean inside and out and got a great Highlands rate. The beds were soft and comfortable. The breakfast was very good, had tortillas, cheese, red/green chili to make breakfast burritos, loved it! My kid liked the chocolate chips to put on her waffle. Only con, my husband said the people walking above us kept him up but not the rest of us. We'll be back.

    « Above and Beyond »

    We are all used to motels, and at a certain level, most fit a pattern of service and amenities you would expect. The Montezuma Inn was all my friend and I expected, and at a reasonable price. Then we discovered that his 'I feel tired' was no joke. We were traveling cross country by motorcycle, so I couldn't just drive him to a clinic. The way he looked - I went to the desk to ask about local medical facilities. That's when the motel management showed true excellence. Alta Vista Hospital was just up the road; the front desk staff dialed 911 and handed me the phone. In minutes my friend was under care. The motel put the shuttle van at my disposal to get back and forth to the hospital. At every step they were available and involved - a "What else can we do?" attitude. We are from Oklahoma, and are used to exemplary neighbors. We are not used to finding that attitude away from home. Kudos to the the staff and manager for taking a personal interest in a problem beyond their responsibilities. We would go out of our way to stay there again.


    The people that work here are the nicest and most understanding people I have ever dealt with in the hotel industry. I had a nightmare situation with priceline where I was on the phone for 2 hours trying to figure out why priceline had my reservation all messed. The front desk lady, Christina, was very sweet and helped me as much as possible throughout the whole ordeal. Long story short, priceline canceled my reservation without telling me and the General Manager here, Troy, was so nice and understanding that he gave me a room for an extremely good deal compared to what I originally paid for on priceline and then took care of getting my refund back for me this morning while I ate breakfast. If you decide to stay in Las Vegas, New Mexico then this is the place to stay. Fantastic customer service and beautifully clean rooms :)

    « Traveling thru to Balloon Fiesta »

    hotel is mostly updated and clean. Modern facilities and spacious. Hot breakfast. The say queen beds but ours were only full. The hot tub railing was broken and they had a sign taped to it and caution tape. We specifically requested a NON PET FRIENDLY room and unfortunately they feel that cleaning and spraying is the same as non pet friendly rooms. So this causing allergy and sinus issues for a traveler. We decided since we specified this several times that this is the same for all rooms in the hotel. The did offer an evening soup - complimentary. .that was a nice gesture. In my party some we content and gave it a 4 and others in my party would only give it a 2

    « Would Stay Again »

    Convenient to interstate. The desk clerk was friendly and helpful with directions to dining options and Walmart. Our room and the overall property were clean. Breakfast was above average in its offerings. The guest laundry room could use a chair. There is no place to dine within walking distance.

    « Spacious/Reasonable Price »

    Love the "Plus" BWs- room was very roomy. Bed comfy & shower head was huge. Breakfast included lots of options & opened up at 6 AM. The only reason I didn't give 5 stars was the door (entry) was hung wrong and was extremely difficult to open. Not sure if all doors had that problem... if there was settling after the hotel was built, that would affect a lot of doors.

  • 5
    « Great Experience »

    This hotel was clean and comfortable, and the staff was very helpful and friendly. We had a large group with us and everyone also had a great experience. The pool area was very nice and clean. We will definitely continue to stay at this hotel in the future.

    « Great Distance from School »

    We stayed here because we were bringing our son to New Mexico Highlands University for Freshman Orientation. I was glad that this Best Western was so close to the campus. I will be staying here again in the future.

    « Hotel for dogs »

    I would like to give this hotel 5 stars, but not everyone can be happy. Let me start by saying the staff has been very professional and tried to be accommodating. Everything started when my family and I checked in yesterday and went up to our room. The second we opened the door, we were hit by the smell of dog urine. I own two large dogs myself and can understand some animal smell. After all, this hotel is pet friendly. But the last thing I want to smell when I am paying for a room on a family vacation is dog pee! I am very surprised that housekeeping let that room slide for "clean". The gentleman at the desk apologized and gave us a new room on the same floor, different hallway. Problem solved right!? Nope! The new room is right next to the elevator. Now I listen to "ding" and the conversations and kids screaming all night while the guests wait for the elevator to come to the second floor. Now hear I am at 6:15 am, on vacation with my family laying in bed listening to the people, or heard of animals in the room above me that have been pacing for the last hour. Time to get up and go home. I understand that some of this is completely out of the control of the hotel however, it started with dog pee in my first room. I'm sure this made me a bit sensitive. I travel a lot for work and am a diamond elite member with BW. This has been the worst experience by far at a BW hotel.

    « The worst! »

    Told on the phone when making reservations that the place is "Very clean" Wow, the place was anything but clean. Our shoes stuck to the filthy floor in our bathroom. Obviously they realized that tourists just pass through town, so they may never see them again... So who cares... Right? Well we recommend you don't waste your time, or money at this place!

    « Best we stayed on our New Mexico trip »

    Our room was very clean & roomy. Bed was very comfortable. Snack in evening was welcome as we had traveled many miles. The soup & crackers in evening was just right as the weather was stormy & we didn't want to venture out to get something to eat!

    « Vacation. »

    We stopped here while traveling in New Mexico. Great downtown area with restaurants. The hotel was super clean, very friendly staff with good recommendations for dinner. The room was spacious and the towels were the best we have used in a week of hotels. The bed was very comfortable. Breakfast was good mini pancakes and the usual cereal, beagles, fruit. Would recommend this place.

    « In town for a funeral »

    The room was okay, price a little high for a basic room. Started off with the key card machine not working at the front desk so staff had to unlock the door for us. Our bathroom door was very hard to close and open due to the floor being uneven. Fridge didn't work that well and the cooler had to be cranked way up to work. Room was clean and staff was helpful. The bed was very comfortable and parking lot was not crowded. The breakfast in the morning was okay but for a good breakfast you might want to eat out. The pool area was nice.

    « excellent »

    So comfortable and clean. The only thing would be the breakfast must have been very good because there was no seating. The tv reception was not good. but the rest of the stay was wonderful.I will definetly be staying at this hotel again in the future. The area was very quiet with very little traffic.

    « NMHU Cowboy »

    This is the second time in the last few months I have stayed at this hotel. It is very clean, staff friendly and helpful and in a location that is easy to access. We will be staying there again in a few weeks. This Bestwestern will easily be our "go to" location when we visit Las Vegas, NM.

    « Not a good stay »

    Went to Las Vegas for the 4th of July weekend. I'm in Las Vegas NM several times a year I have family that live there but like to rent a room for the comfort and I do have little ones so renting a hotel room just makes it all a little bit easier. I usually stay at the Holiday inn express but decided to try out the Best Western other family members were also renting rooms there. Wow big mistake! The room was clean but the room was also very hot the air didn't work we told the front desk they said they would fix it they did nothing the tv says they have many channels but only had maybe 7 I guess they forgot to pay the cable bill the wifi didn't work very good and it wasn't just our room. All and all not very great they are much more expensive and definitely not worth it. Gave it a try but most likely not going back.

  • 4
    « Very Nice Hotel »

    This is an above average BW hotel. We very disappointed in the internet and the internet technical support personnel. In all my years of business and leisure travel I have never not been able to get on the internet. I guess there is a first for everything. Also the seating for breakfast is insufficient.

    « The Best Little Las Vegas »

    I live in Las Vegas, NV. I know good service. I came to visit historical family sites and to meet previously unknown family members. I had easy access to everything I wanted to see. The service and staff were the best. I loved my room and the food was great (free breakfast). I would come here again in a heartbeat. Thanks.

    « terrible room service »

    The service was horrible. There for the 4th of july festivities. Nt enough staff to properly clean rooms I guess. For the amount of money they raised the rates for the 4th, the service should have been much better than it was. They also put a hold on my credit card without my permission even though I paid cash

    « Excellent »

    From start to finish a very positive experience. The staff the cleanliness, the food and the recreation center were all first class. Everything appeared to be brand new. If given the opportunity I would stay at this location again.


    The BW Hotel was close tot he highway and to our destination the next morning Hotel & room were clean and staff was friendly. Bed was NOT comfortable. Breakfast was good but many items already "out" when 30 minutes still remained on the brief (6am - 9am) mealtime.

    « Nice »

    The room was very nice. As most hotels do, your Kleenex box has all of 5 tissues. Breakfast was good, but limited seating. Get a room on first floor and just go back to eat in room. Very friendly staff. I'll be checking best western for future trips...this was our first trip and we were pleased with the cleanliness and staff.

    « Not the quality I expected »

    Las Vegas, New Mexico is an unusual. It is surprisingly busy. Our room was nice but a little dated ( no USB ports on the lamps and worn furniture). It just was not the quality I expected. The phone was broken and it was obvious they did not know. Our room was on the third floor so our room was hot when we arrived. It did not cool for several hours. We were located in what i thought was a quiet end of the hall with only a storage room. During the night there was a lot of talking in the hallway and there was a smell of cigarettes.

    « Nice Room - Noisy neighbors »

    The room was wonderful, except that the TV and internet didn't work very well. The major negative was the noise--seriously, door banging by inconsiderate quests was a major negative! Even with the door banging--I would stay at this motel again.

    « Exceeded our expectations »

    We stayed at the Best Western Plus in Las Vegas, NM for two nights. The hotel was very accessible from I 40. The service was impeccable. There was plenty of parking for a truck and trailer. Thank you for a great stay.

    « Unhappy stay »

    First of all get some better mattresses. The staff was very helpful and pleasant I did not like that they had a dog running from behind the counter and also in the eating area and in the kitchen where they prepared breakfast my daughter is very allergic to dogs not everybody are animal people and especially not where you serve breakfast or prepare it

  • 4
    « Elevator filth »

    The room was alright. The pool water was cold. The elevator was filth. We notified the staff about the elevator problem, but the problem was ignored. We have stayed at this hotel before and have been happy with everything. This time it seemed like there was new staff or new management that didn't take as much pride in the property.

    « Best Western- Las Vegas »

    Very good experience overall. The hotel was nice, staff very professional and accommodations were met in a timely fashion. I didn't particularly care for the location or views but as far as the hotel itself, it met my expectations.

    « Never Disappointed! »

    This particular Best Western has become our place of choice whenever we visit Las Vegas, which is every so often. Our room was comfortable, and especially quiet. When it was built, they obviously spent some money soundproofing as there was no Interstate noise or train noise, even though both were nearby. While there, a college team was located on our floor, and having been in college ourselves, we weren't too pleased at the prospect of a night with the team. We were pleasantly surprised however that at precisely 10:00 p.m., silence descended on the floor and there was no sound or sign that they were even in the building. For that, we were thankful. We are always greeted in a friendly manner, and our needs are always met. We will return to this facility on our next visit.

    « Friendly Staff »

    Well cared for motel. Very sincere friendly staff. The rooms were clean. I wish they would put a place to put morning coffee next to the easy chair. There was a coffee stain on the carpet as someone must have tried to put coffee on the room heater. The sink had a minor clog. I told the front desk when we were checking out. The wrote down the room # and the problem. My guess it is fixed by now.

    « Repeat Customer »

    I have stayed at this Best Western Plus previously. I enjoyed my stay then so I thought I'd give it another try. Once again, everything was great! Check in, the room, bedding, cleanliness, breakfast and check out were all great. If you get the opportunity to stay here, I would not hesitate.

    « Always Reliable »

    The hotel was obviously newly renovated so it was clean, comfortable and nicely decorated. I booked a handicapped room in error, so the bathroom was a bit funky, but fine. The other quirky thing was there was this huge empty tiled space in the room. ( wheelchair?) Anyway, appreciated the 2 comfortable chairs provided, luggage carriers and friendly staff. The breakfast had hot items and was continuously replenished. (Not an easy thing to do when you have a College Baseball team partaking.) The only negative was the WIFI took 20 minutes to connect. There weren't coffee makers in the room, but plenty of hot coffee in the lobby.

    « Fine but... »

    not the usual quality of Best Western Plus. Odd to have it seem clean and comfortable but at same time linens and bedding were mediocre. And, unfortunately walls and floors carry rather than block sound. I'd barely rate it Best Western quality and certainly not "Plus."

    « nice stay »

    Very nice motel for the $$. Room was nice. Breakfast was good. A good value. Will stay there again. The staff was friendly and it is close to the freeway for easy access. We didn't use any of the motel facilities because we had driven all day and were very tired. This review requires 200 characters and I'll just say that we will be sure and stop here next year when we travel thru the area.

    « Great hotel »

    I stayed at this hotel twice over the last month. Everything was good and I would recommend this hotel. It was clean with comfortable beds free wifi, pool, and breakfast. Not much to do in this town but easy access to and from the highway. Great price for the rooms as well.

    « Delightful surprise! »

    This hotel is surprisingly nice, and it's very reasonably priced for what you get. I stayed in a mini-suite with a small sitting area and couch, as well as two TVs -- one for watching in bed and one for the sitting area. The bed was one of the most comfortable hotel beds I've had all year, and the room was squeaky clean. Also, the staff here is superb. They were very friendly and well-informed, giving good advice and directions for getting around town.

  • 5
    « Large inviting entry with very clean interior »

    Thank goodness we found Best Western Plus hotel on Trip Advisor a day before we stayed there. The expansive entry with marble looking flooring made a good impression. The hallways, rooms and breakfast area were squeaky clean. The room was well decorated. Breakfast included rolls, cereal, hot food, fruit and yogurt. I recommend this nice hotel.

    « Comfortable but noisy »

    The Best Western Montezuma is clean and comfortable, and easy access from I-25. The downfall during our stay was our room being at the end of a first-floor hallway right next to an exterior door. I was kept awake much of the night listening to that door slam repeatedly as other guests moved in and out. There was a great deal of noise from above as well. Unfortunately, I did not sleep well, but I imagine other rooms in the hotel are more comfortable. Continental breakfast was the usual buffet spread (cereal, toast, pastries, eggs, etc). This was a brief stay while passing through town so we did not check out the pool or any other amenities.

    « Excelent Business Stay »

    I've stayed here a few times and other than the exception of a few employees who are grumpy about something from time to time, the overall stay is great. Newer facility and very clean. Great pool, lobby and gym. Beware!!! Not much to do in Las Vegas, NM...LOL

    « nice place to stay »

    Hotel was as expected, nice, clean, beds were comfortable. overall it was a good place to stay and I would stay there again next time I travel through the area . easy to get to off the highway. a couple of food choices near the hotel and with in easy walking distance. the hotel is outside of the main part of the city and requires a car to get ti the Centro to check it out.

    « Don't bother staying here! »

    The halls were dirty, and during the night our heater froze up and it got cold and when I told the lady at checkout she just shrugged her shoulders and did nothing. If they don't need our business we will be glad to take it else where. We belong to Best Western's club. And if they don't want to take care of us any better than this, we'll be glad to move on.

    « Very good value »

    This facility was very good and our stay was quite pleasant but a couple of very minor issues (not enough to complain about) prevent me from rating it more than a 4. A small blood spot on the edge of the bed sheet was visible (it had clearly been washed but the stain remained). The nice flat screen TV had only a 'low def' picture.

    « Nice, Clean, Kind Staff, Good and Safe Parking, Quiet, Ideal for stopover or for visitors to UWC-USA »

    Stayed one night. Check-in was easy, the rate was reasonable, the staff was most kind and professional, the room was clean and modern. Lots of parking, close to several restaurants. 2 min to I-25, 5 min to the railroad station, abt 10 min to UWC-USA. Definitely one of the best modern hotels in Las Vegas NM.

    « Great Hotel »

    This hotel is very clean and the staff is very friendly and kind. We had a great stay! The rooms were nice and the bed was nice! Pillows and bedding were good quality. Our only regret was that we stayed only one night!

    « Pleasant holidays »

    We had a pleasant vacation at Vegas and in Western Montezuma. The staff is very welcoming and courteous which I liked a lot. The breakfast was very good and we liked the evening soups. The rooms are nice, clean and spacious. All I can say is that we had no bad experience at all, jus a great stay overall!

    « Perfect for short stay »

    I booked this hotel on Priceline. We were on our way from Illinois to Tucson. It appears to be quite new or recently renovated. I've been pleasantly surprised with B. W. hotels in the west lately. The hotel is near the Interstate with easy on/off access, but is far enough away that you don't hear the roar of vehicles all night. The room is oversized compared to most hotels, with a very comfy king bed. Parking is away from the rooms, so you don't hear cars and trucks coming and going to and from the hotel. The bathroom was large, well appointed and well stocked. The heater/air conditioner was newer and very quiet. Front desk staff was very helpful and recommended local restaurants. The breakfast offered the usual fare, with hot items being the typical waffle and scrambled eggs and sausage patties. The sausage and eggs were prepared too far in advance and were already overdone 15 minutes after the start of breakfast. Cleanliness was top notch. Though a bit pricey, I'd stay here again if I pass through this part of New Mexico.

  • 5
    « great stop »

    Las Vegas, New Mexico, was a good first night stopover while traveling from Phoenix back to Mn. This hotel is a gem!! The rooms were beautiful and the pool area (Sauna) was great. The staff is Awesome.

    « Not none smoking »

    The hotel was clean and friendly, however the people across the hall from us were cogarette smokers. After our second complaint we were offered a different room, however it was 9:45 and we were unpacked and in bed. We were awoken at 6:30 to more cigarette smoke. Another complaint was called down. We finally left the hotel earlier than planned. After 4 complaints, we were not offered any discount and paid regular price for our smoked filled smoke free room. We wondered if the smokers were charged any extra.

    « Dependable value, cut above Super 8 »

    For a few extra dollars, a nicer experience than the Super 8, Days Inn level. Did not access the breakfast or the later snack that was offered. The newer Best Western and Holiday Inn Express hotels are very similar in quality, in my experience.

    « Quiet and clean »

    We enjoyed our overnight stay, it was very clean and comfortable. The gentleman at the front desk was very nice and efficient. The only problem was the shower. It was a handicap room and the shower was hand held. The tubing leaked which made the water pressure very low. It was way too late to change rooms, so we did our best and went to sleep. That would not be enough to keep me away. I will stay there again if passing through Las Vegas again.

    « Clean, Quiet, and a Great Value »

    Nice, welcoming staff who greet you with a smile--the value of this cannot be underestimated. Very clean hotel with plenty of perks. I especially enjoyed the soup in the evening. I expected it to be underwhelming, but it was really quite good, especially since it was about 14 degrees outside when we arrived. The breakfast overall was good, but my first serving of eggs was cold. I got a fresh serving when the buffet was restocked about 10 minutes later. The only thing missing was potatoes--these are important to me as a vegetarian. It would have been nice to have some with my eggs. Got a great rate with AAA and my stay was fantastic!

    « Perfect stay. »

    The bed and pillows were comfy. The hotel was clean. The staff was friendly and helpful and the breakfast selections were plentiful. I literally have nothing negative to say about this hotel. Just wish i was staying longer, and not just passing through.

    « Wonderful Place to Stay »

    We had come to Las Vegas New Mexico to just relax. We were staying at another motel and the room was just too small so we were ready to go back home and decided to just check out this Best Western motel. We met the manager, Troy Denison, and convinced us we should stay for a couple of nights to try them. Best decision - room was big, clean and comfortable. Also all of the staff were extremely accomodating and friendly. The breakfast was extensive and very good. ALSO they had soup each evening. We ended up staying three days more than we had planned because of the big snow storm at Christmas, 2015. Will definitely be back!!

    « Nice, clean, quiet »

    We were pleasantly surprised by how nice this motel is. Its funishings are relatively new, parking is adequate, hallways were clean. Our heater did not work at first, but within five minutes, a woman came to our roo to reset it. The breakfasts were more than adequate - cereals, yogurts, fruit, pancakes or waffles, eggs, sausage, juices - plenty of variety. We appreciated that we could have our pets stay with us and did not object to the extra fee. We would definitely stay here again.

    « Pleasant stay!!! »

    This is a NEW and comfortable Best Western, The staff were wonderful and most helpful. The fitness center is full service-pool area refreshing and breakfast delicious. If we are ever in that area again we would make sure to stay there again.

    « Phoenix Traveler »

    Great motel. Great town. Room was incredibly clean and the staff was most helpful. I checked out early, before breakfast, and night person at the desk put together a plate of danish to take with me. Nice pool and work out facilities. All in all I was very pleased.

  • 5
    « Great Hotel »

    The hotel was quite a pleasant surprise. In addition to a nice warm swimming pool, relaxing whirl pool and sauna they have a fitness room. The hotel was very clean. Breakfast even included one of the new pancake machines that makes fresh pancakes on demand. I would stay there again. Added bonus, they serve an evening snack at 6pm. It was soup the night we were there.

    « Most welcoming lobby and staff! »

    One of the nicest Best Westerns we have visited. The lobby and breakfst area are lovely with a beautiful fireplace, a crockpot of soup , coffee and tea to greet you. Breakfast is beautifully displayed. Rooms are nicely decorated and offer lovely amenities. Internet is very reliable. We always spend a night here on the way to Denver.

    « pleasure trip »

    on way to Denver and stopped here on the way everything was great would stay here if going through Las Vegas again and in need of a place to stay it was clean and employee's were pleasant and helpful it was the best best western I have ever stayed at would recommend it for anyone to stay

    « Very Thankful »

    The staff was so helpful they went out of the way to assist us. Our car broke down and we landed up having to spend the night. They made it more enjoyable and relaxing vs the stressful stay of having no car.

    « post Day of the Dead marathon series »

    I was travelling from Las Cruces to Denver and stayed here in the interim to my final destination. The staff was very nice and my room on the first floor was great. I had a room with a tub and I took a luxuriating bath with bath salts. fantastic.

    « Good Place to Stay for business or pleasure »

    Great staff. Rooms good, Quiet and professional. I always try to stay at the Best Western when I am in Las Vegas overnight. Easy access, quick service and helpful. Beds comfortable, breakfast hot and always ready on time.

    « Beat in the West! »

    We attended a family reunion and memorial in Las Vegas, NM Oct 29-31 2015. This small town has many attractions. It is very historical. The Best Western Montezuma is a newer hotel and is the best looking and cleanest hotel that we have ever experienced anywhere in the Western U.S. It has many amenities; excellent computer area, on site laundry and large fitness room. The password controlled Wi-Fi works great. Breakfast variety is very good; and suitable for all ages. The hotel shuttle is available for in-town and airport transport. The host and staff are polite, friendly and gracious. The Montezuma will be our home; away from home, when we visit there again

    « vacation »

    all is good....better breakfast is needed. the pool was clean and everything there was as it should be. The bath towels were not as soft as they should have been but overall...good job.this is a good place to stay we liked it a lot. We would stay again without hesitation when or if we make this kind of trip again

    « A lovely surprise. »

    We had not stayed over night in Las Vegas in a very long time though we had eaten at the hotel in old town many times. We were traveling with friends who had stayed here, and we loved it. Near the highway and a railroad track, but very quite. Good breakfast. Clean. Comfortable. Will stay here again.

    « Price is right »

    This is a decent hotel, especially for the price. Nice and clean with decent beds. Noise carries a bit. We hit the wall and couldn't make Albuquerque. There wasn't a large selection of reasonably new hotels in town. Happy to find this one.

  • 3
    « Customer Service »

    I was told a price deal when registering and come to find out @ check out it wasn't given on my receipt. Not Happy with the customer service I received @ registration Desk. I will not be going back there.

    « Another good stay »

    Nice clean rooms and friendly staff. Best motel in Las Vegas, NM - highly recommended. Room smelled clean and the linens are clean and fresh. Convenient to the interstate. Ask for the top floor for a quieter experience.

    « About The Best In Town »

    For all its flaws and there are a few this is still the best bet in town . Nice rooms in general. Great breakfast complete with green chile sauce ! Busy place on weekends but still the best bet in Las Vegas.

    « R.T. Niau »

    The rooms are very comfortable. Price is a bit high. The staff was welcoming. But the breakfast employee she was the best! Staying here makes you feel at home. Too bad the oil field guests ruin it for all. They trash everything. It's a wonder they're called "Oilfield Trash".

    « Pleasantly surprised »

    I had booked this place sight unseen before leaving work in ABQ on a Friday afternoon, so I was a little unsure of what awaited me. Pleasant surprise! Clean rooms, nice comfortable bed...just wish the weather had been nicer. Wasn't blown away or anything, but the staff was courteous and helpful, and the room was more than adequate and definitely clean and modern. My only issue is that the Days Inn next door is clearly owned by the same people that own this Best Western, and I had stayed there a few weeks prior and definitely not been impressed. If they put in whatever magic mix they put into the Best Western they would have two great hotels instead of just one.

    « was very pleased with best western »

    motel was easy access from roadway, rooms cleans and good service. This is the second time we have stayed there. Came from Minnesota on our way to Arizona. will do reverse in the Spring. Would like to see a better breakfast. Eggs were cold and hard. Need bagels maybe or cream cheeses. Maybe bisquets ad gravy or such.

    « Best Western »

    I really enjoyed this hotel and what it had to offer. When we arrived, they had hot soup (minestrone) in the lobby for us to enjoy. It was great! Our bed was super comfortable as well. Had a pleasant and relaxing stay.

    « Avoid at all cost »

    The climate control unit did not work and they knew it beforehand. The wonderful lady at the front desk had to advise several guests on how to operate it to get cool air. This should have been disclosed upon check in. We had no quality air conditioning at night. Yes, they offered to send a maintenance man after we had retired for the evening after a long drive. Neither my wife or I slept much that night. They reduced the rate $25. Whoopee! The manager, Tony (or Troy) , would not call me back after I requested that he do so at 7pm that night. Do not stay here. Also, there is no climate vent in the bathroom.

    « One night stand. »

    I was impressed with the pool and hot tub area. Very clean. Towels where short but it was late at night and time to close the pool area. The breakfast was better then expected. All the common areas where clean and comfortable.

    « Overnight Stay »

    Excellent Quality, Professional Staff. We were road-tripping and this was perfect for our overnight stay. Rooms was clean and quiet, public spaces and parking were well maintained, staff was friendly and competent. It was a safe and relaxing location.


Venir à l'hôtel ...

Toutes les directions

Depuis : le nord (I25 S). Prenez la sortie 347. Continuez tout droit sur Grand Avenue (Highway 85) pendant 400 mètres. Le Best Western Plus Montezuma Inn & Suites se trouve sur la gauche.

Depuis : le sud (I25 N). Prenez la sortie 347. Tournez à gauche sur la voie de sortie vers Grand Avenue (Highway 85) et continuez pendant 400 mètres. Le Best Western Plus Montezuma Inn & Suites se trouve sur votre gauche.