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Best Western Plus Hotel Prien Lake Inn & Suites,  Lake Charles

4.5/5  - basé sur 35 notations.
1245 E Prien Lake Road, 70601-8851, Lake Charles, United States - Voir la carte
+1 337 477 5900 +1 337 477 5888

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
Note des voyageurs TripAdvisor
Sur la base de 35 avis de voyageur
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Réservez votre séjour dans notre Best Western Plus® Prien Lake Inn & Suites dès aujourd'hui et profitez de tarifs très intéressants ! Séjournez dans cet hôtel de Lake Charles, en Louisiane, situé à seulement 10 kilomètres au nord de l'aéroport régional de Lake Charles. Le Best Western Plus Prien Lake Inn & Suites est idéalement situé à Lake Charles, en Louisiane et offre un accès aisé aux industries, commerces et plages de Sulphur, ainsi qu'aux casinos de Vinton, Kinder et Lake Charles. Sulphur/Lake Charles offrent diverses activités de loisirs telles que canotage, pêche et baignade. Les clients de l'hôtel apprécieront la grande variété de restaurants dans la région. Nos chambres spacieuses et bien aménagées disposent de toutes les prestations qui font la différence en voyage, notamment télévision câblée avec HBO®, réfrigérateur, four à micro-ondes, cafetière/théière, fer/planche à repasser et sèche-cheveux. Pour un confort supérieur, le Best Western Plus® Prien Lake Inn & Suites offre également un centre de fitness, un petit déjeuner chaud gratuit, un centre d'affaires complet avec accès gratuit à Internet haut débit et une piscine intérieure chauffée. Une salle de réunion pouvant accueillir 12 personnes est disponible dans cet hôtel de Lake Charles, pour ceux qui recherchent un petit espace de réunion. Pour un séjour détendu et remarquable à un excellent rapport qualité/prix, réservez votre chambre dès aujourd'hui au Best Western Plus® Prien Lake Inn & Suites à Lake Charles en Louisiane !Passez un excellent séjour !

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Avis de nos clients

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Basé sur l'avis de 35 voyageurs
Très bon
En couple En couple 11
En famille En famille 17
Escapade entre amis Escapade entre amis 0
Professionnel Professionnel 5
Voyage solo Voyage solo 1
Rapport qualité / prix
Best Western Plus Prien Lake Inn & Suites,Lake Charles
  • 5
    « Great Place »

    This hotel was by far the best one in lake Charles. Rate was great, along with a welcoming staff! Room quality was great as well, had many features and the colours of the room were very satisfying. The location was the best part, everything was very nearby!

    « Brand new & ship shape. »

    Just perfect good comfy night sleep. Well decorated, very clean and super comfy king size bed. Good value for your money, stay at Best Western Prien Lake Inn was a much deserved rest after a long trip.

    « a really nice place to spend the night and some »

    It was raining buckets and on a Friday night, this was a planned early Thanksgiving getaway before the family visits and the nonstop madness that comes with working in retail. This hotel didn't let us down, it still has the newness, and we were greeted at the door, and the modern look of the hotel was excellent, lots of color and style. We stayed on the 4 th floor and our room was very spacious and clean. it had a microwave, mini fridge, and the usual coffeemaker. The bathroom had very good lighting,( wish I had it in my condo) I liked that the bathtub also had assist bars, if you need help out of the tub, (the way my knees are going I may have to add them to my tub, LOL) I loved that the showerhead has 2 settings, shower and massage, that is big plus along with no outside noise, so we got a peaceful rest on the just right beds, not too hard or too soft. We had taken the shuttle from the hotel to the Golden Nugget casino, while checking in, we were told about the free shuttle to the casinos on Friday and Saturday from 5-2 am. It is just a 10 minute ride, but driving in the rain for a couple hours makes you not want to drive for a while, Mitch was very friendly and told us about things going on in the area. In the morning beginning at 6 am, was free breakfast, I never made waffles before and thankfully there was instructions by the waffle maker, next to it was containers with toppings you can add to your waffles. Also there is lots of choices for breakfast, cereal, eggs, sausage, bacon, yogurts, and fruits. Thankfully the rain has stopped, and gotten cold, on the way back to our room, I saw the indoor pool, it would have been great I had thought of packing a swimsuit, but if we do end up in Lake Charles for a weekend, and without a compted room at my favorite casino, we definitely will stay here again

    « Nice hotel »

    The hotel had just opened about 6 months ago. Room was spacious and very clean. Small pool, but nice. Not heated, but was fun for the kids. Good continental breakfast, lobby was inviting, and staff was friendly. Stayed here on 2 separate occasions and I would stay here again.

    « Great Hotel »

    First time ever in a Best Western Plus. Hotel staff was very friendly and helpful with restaurant recommendations and navigating around the city. Breakfast was very impressive. I did not expect hot food selections plus them being very good. I will choose this hotel when staying in the area for both business and pleasure.

    « Nice Place To Stay »

    The staff at this Best Western was very accommodating, friendly and professional. The room was very nice. The breakfast was quite good although the bacon was a little greasy. The location is very good. Parking was very good

    « Look No Further! »

    All of the staff was absolutely great! During my stay, I was welcomed by the manager. She had wonderful customer service and made me super excited about the stay. That night, I wanted to use the computer and one of the gentleman working the night shift took time out of his schedule to make sure I understood how to use everything. During my check out, I had a great conversation and left not just being refreshed but with new ideas for hair styles and products. I wish I remembered all of the names of the beautiful people who made my stay amazing but nevertheless, I would recommend this hotel to anyone and everyone! I enjoyed it so much, I already booked another stay. Thank you to the staff and many blessings to you all.

    « Leisure Weekend Trip »

    Great Stay. Very Clean and Comfortable. The breakfast was good and hot, but the kitchen space was very small and guests were bumping into each other. The outside of the hotel is dark and kind of out of the way of the main streets.

    « Another good Best Western »

    Stayed here for 2 nights very clean, good breakfast, good Wi-Fi, easy parking and it has a lift. Indoor pool was nice and had a good nights sleep. Once you join the rewards programme the rooms come out a little bit cheaper....sometimes.

    « Very nice! »

    Rooms new and clean. Very affordable. Beds are comfortable. Staff is friendly. They have an indoor pool and exercise room. Breakfast is good. No complaints on anything here. We would definitely stay here again!

  • 5
    « Excellent Stay »

    A wonderful hotel. Modern, up to date and comfortable. The staff was very friendly and the rooms were VERY clean. Not your typical Best Western. The casino's a not far away. My husband and I will stray there again.

    « Rates High for one night but great hotel & staff »

    Thought the price per night was too high to check in at 4:00 and check out the next day by 11:00. Not even 24 hours for $143.00 per night. The hotel was extremely nice as well as the staff. Loved the lighted mirror in the bathroom. They need to add a mirror of some sort in the room too.

    « Great service »

    Thank you for the great hospitality and service. Hotel was brand new and the service was wonderful. Nothing like sleeping away from your home bed, but having the comfort and security at a Best Western Plus. Great complimentary breakfast and amazing staff.

    « Nice and new!!! »

    Normally, i would stay at a nother property when visiting family. However, the last couple of visits was a disappointment. I decided to try the bestwestern. The hotel is new, only 5 months old. I found it very comforting and welcoming. The facilities are very nreand unworn. Our room was on the 2nd floor. We did not hear any noises below, the side or above. The room was clean and only showed very minimal wear. With two queens, the beds were comfy and the space in the room was spacious. I love the lighting in the bathroom and the biggest plus of all was direct tv in each room. I was excited to know that i did not have to pull out computers and dvd for my son to watch Disney jr an i was able to enjoy cable tv as well!! My hope is that they continue to work hard to keep the hotel up.

    « Great Place »

    Very Very nice. Employees are very friendly and call you by name. Really helpful on anything you needed in all depts. House keepers were friendly as well. Beds are really comfortable, and every thing is very clean. Love the colors of this property and decour. I do recommend this property to any one traveling, Very quite and have every thing you need.

    « Overall good visit »

    everything seem upgraded and new. They were nice enough to let us use the pool and the gym late at night. The only downside is that the sheets of one of the queen beds smelled like sweat! That is why I am giving this place a 4 star. But the girl in the front desk was very nice to us and helped us out.

    « Best Western was the Best »

    This was my first time staying at this hotel.The desk clerk told me it had only been open for four months. I was really impressed with all the new,very fancy modern accents thru out the hotel and rooms.

    « Very Helpful Staff! »

    When we are in Lake Charles we usually stay at the Golden Nugget, but because it was a holiday we couldn't get a room so we opted for this hotel. I am always leery of "motels", but I will have to say this turned out wonderful. The hotel was very clean, lobby was nice & even the elevator landings were very nice looking. The room had everything we needed & the bed was quite comfortable. I will say that the staff did everything they could to accommodate us - particularly Whitney at the front desk and Heidi - who seemed to be everywhere! The bathroom was a little tight, but not bad. The breakfast was good & even though they had a full house, they managed to keep bringing out more eggs, bacon, waffle batter, etc. The only thing that was not great was the orange juice - I think they need to add more concentrate, BUT all in all it was a very good place to spend the night.

    « Friendly staff & Clean Rooms »

    We spent one night at this New Best Western plus hotel .The lobby had a clean, modern decor with a friendly front desk. We received a rewards gift with popcorn , nuts, and water and an upgraded room. Our room was fresh and clean smelling with new touches we liked. The lights have the plug outlets and neat little reading lights. The carpet is nice and easy to roll suitcases. There is a nice looking fitness room and an indoor pool. Breakfast was good with area well stocked and maintained...There were a couple different free newspapers in lobby. The Lake Charles hotel has everything that makes for a great stay: friendly staff, clean rooms, & good breakfast. LSJ

    « Best Western Plus »

    We checked in late. We got to the room to settle in. The smoke detector was issuing a warning sound. It was repeating the phrase low battery repeatedly every 20 seconds. I called the front desk, she came up to the room and replaced the battery. 30 seconds after she left the detector began again. I called the front desk and she returned right away. After it was reset it stopped. We were very satisfied with the timely manner in which it was taken care of.

  • 5
    « Nice place »

    Room was comfortable, breakfast is normal buffet fare, desk clerks helpful. New property in Lake Charles, not directly adjacent to casino area, but definitely not too far away. The décor is modern, the color scheme and furniture are appealing, and there is an indoor pool.

    « Very contemporary hotel »

    We stayed here for one night as part of our U.S. trip. The hotel was beautiful, very contemporary, modern with lovely bright colours and very well thought out decor. The bed was really comfortable and we all had a good nights sleep. It was in a nice quiet area. Breakfast was adequate with a good selection of things to eat and drink. We would definitely stay here again and would recommend it.

    « Amazing Experience! »

    My family of five stayed for one night. We got two rooms, one with two beds and another with one. As soon as we walked in, we were blown away by how trendy the hotel was. The blue, green, and purple theme was very pleasing and appealing. The rooms were equipped with a microwave, refrigerator, and coffee machine. The rooms and bathrooms were very clean. Another detail I enjoyed were the little reading lights they had by the bed. My favorite parts were the fitness center and pool. It was all a very spacious and enjoyable and open for a good amount of time. The staff were also very kind to me when I asked them a lot of questions. Unlike many hotels, this one offers vegan and gluten free options if you ask them. Unfortunately, I asked for some almond milk and they had just run out. The attendant on breakfast was very nice and offered I grab some for me from a near by store. Definitely will be staying again!

    « Best Western Plus »

    The room was clean, staff was very helpful. My daughter had surgery and they let us in the room early and was very accommodating. I would recommend the Best Western Plus Lake Inn and Suites, Lake Charles, Louisiana to everyone.

    « New Hotel with new feel »

    Very nice Hotel. Very clean. Open only 3 months. Has "wet dog" smell in lobby. That was only turn off. Breakfast was very good, it included eggs, bacon, sausage, several breads, fruit, juices, and yogurt.

    « Baseball Youth World Series 2016 »

    Third party bookings over booked rooms that weekend. Hotel staff accommodated our entire baseball team. The staff went above and beyond to ensure our stay was pleasant. I highly recommend this hotel as it was very clean! Breakfast was awesome and the rooms were spacious if you book double beds. The manager, Jonnique Ceasar was very professional and friendly. The staff, Brittany, and others provided recommended nail spas, restaurants and shuttle to casinos. Overall, our stay was awesome and highly recommend this location!

    « Very nice, new and great staff »

    Our last stop on the way home to Austin, we stopped here to take advantage of the current BW "stay twice, get a $50 Travel Card" and because Lake Charles has some good Cajun restaurants. The friendly, professional desk attendant, Santana, had us on the way to our room in short order. The room, 403, was superb. Large, clean and cool. Simply put, it was great! A good night's sleep done on a comfortable bed had us ready to partake of the breakfast and hit the road. Our morning meal was just fine. We did have to wait for some bacon to be prepared but the wait wasn't that long. Standard BW breakfast fare but still it was included and tasted good. Check out was easy, fast and professional. This is a newer, very nice place to stop.

    « Very disappointed. »

    My husband travels ALOT for work so he stays at so many hotels and when possible me and our kids travel with him. We have never stayed at a Best Western, but with this being a new hotel we decided to give it a try. We ended up being very disappointed. The first morning we woke up at this hotel there was a very, very large roach in the toilet. We were a bit confused being that we are on the 3rd floor and this hotel was 8 weeks old at the time. The housekeeping crew is incredibly subpar. It seems they are lazy and don't care about doing their job. Me and the kids are in the hotel most of the day because my husband has the car for work and it is too hot to walk anywhere and there isn't much in walking distance. The housekeepers will knock on the door and ask if we need anything I simply ask them for new towels and to empty the trash. They don't offer to clean the room entirely or even replace the bars of soap or shampoo/conditioner bottles. One day our room was skipped completely, not one housekeeping member stopped by to offer their services, empty our trash or give us clean towels. When my husband got home from work he had to go to the front desk and ask for someone to bring us towels and empty our trash. With it being the kids and I during the day we don't make it down to breakfast in the morning but my husband says they're usually out of things or not stocked as it should be. He leaves for work shortly after 6am when breakfast opens. He has said that at that time they were out of bacon and cream cheese, one morning they were out of regular coffee. The one day when he was off work our family went down for breakfast. The woman who was taking care of breakfast seemed irritated and overwhelmed to keep up with breakfast. People were forever waiting on eggs. I got toast for my daughter and reached my hand in the container of jelly packets and it was terribly sticky and a mess. The staff seems too lazy to keep up with simple tasks of cleanliness. My daughter had to use the restroom while we were at breakfast so I just took her to the one in the lobby, she wouldn't even go to the bathroom in there because it was a terrible mess. Not to mention the one morning we did make it to breakfast we saw yet another roach in the breakfast area. My husband asked the lady at the front desk what kind of bug it was and she confirmed it to be a roach. The one day my husband was off work and we all went out for the day, particularly so the housekeeping crew could come in and clean the room entirely. Well, the sheets on the bed were not changed and the bathroom was not cleaned.....I'm not really sure what they did that day. Another disappointment was that the pullout sofa had no bedding for it and the pillow for it had no pillow case. Furthermore, I became frustrated with this hotel, especially after a strange man was pacing around our room one night. So the next day I just put the "do not disturb" sign on because I just didn't feel comfortable with it just being myself and 2 kids. Well, even with the do not disturb sign on the housekeeper just opened our door and walked right in.....she did not even knock! I mean the do not disturb sign was hanging on the door and without even knocking she just opened the door and tried to come in! She did not even acknowledge or apologize but rather just shut the door and left like nothing happened. That was the second time that happened to us! But the first time the do not disturb sign was not on but still they don't even knock they just open the door and walk in.....needless to say I keep the door double locked when I am here with the kids. I do not trust this place and I am starting to feel uneasy here. I am anxious to check out and it is safe to say we will never be staying at a Best Western again.

    « Nice, new property but housekeeping had some issues, and the breakfast was not well stocked. »

    Toilet in room was not flushed and cleaned. It appeared as though someone had not finished their cleaning or stocking with washcloths. No waffles in breakfast area. The hotel is very new, and comfortable. And front desk was awesome.

    « Like a ghost town..... »

    My family visited this very new Best Western 2.0 on a Thursday night. Our party of 6 was 6 of the 12 guests at this hotel on this particular night. It was almost creepy it was so quiet. The night hostess assured me that it was usually hopping on the weekends. The lobby was furnished in a fun, spunky style. The breakfast area was incredibly nice as well. It had an indoor pool that my kids used. I did prop open the door to the pool area as the chlorine level was so strong in the air that it burned my eyes. My children said the pool was ice cold. Our room was basic and appeared clean. I loved the bath and body works brand bath products. The one thing that really bugs me about many moderately priced hotels is that they do not fold their sheets after being dried. This creates these sheets that are soooooo wrinkled that they appear as though they have been slept in before. This creates so much anxiety in me when I think my sheets aren't clean. This new best western has these types of sheets. Mine looked like they had been slept in but I HOPE they had not! :-) The one negative that I can definitely tell someone about was the nasty refrigerator. When I tried to put our water in the small refrigerator, my hand first stuck in crumbs and nastiness IN the handle! When I opened the door, the inside was filthy with Lord knows what! Bleeeck!!!! This may be a newer hotel but it won't stay busy long unless they start cleaning things more thoroughly. Breakfast was good with various meat items and a nice variety of cereal. There's not much around to eat within walking distance as this hotel is in the middle of an older(1960-70's) business district.

  • 4
    « Very nice hotel »

    This hotel is in a good location, close to food, shopping and not a far drive from the Casino. the beds were very comfortable and the room was a very nice size. The breakfast was decent, it was a hot breakfast, but it certainly wasn't the southern cooking promised on the website. The staff was very friendly. The pool was indoor but it was freezing. People were very loud in the middle of the night when they returned from their outings. I would stay here again, because of the cleanliness and staff professionalism.

    « Great staff »

    I would have given five stars but there was one issue we had which I address in my next paragraph .The staff was amazing & The hotel is super clean . I was concerned about road noise when we checked in on that busy street but we had no issues . I didn't even hear any sirens which I usually do when I've stayed in Lake Charles at other hotels. My only issue was an strong odor in our room from the moment we walked in . I mentioned it to the front desk & they were already aware of the problem & attempting to correct . My husband thinks it is possibly the new furniture smell , but they said the issue will be addressed again after we left . The odor did make both my husband & I sick with sinus & allergy drainage which we didn't have before checking In . I suggested they attempt to correct it with an ozone turbo machine as some hotels have used with allergens before . As I said the night staff (both ladies - they had a staff change shortly after our check in ) & everyone on day shift were so friendly & very polite . I would like to see vending machines & ice located closer to the ADA rooms than the next floor up. I thought the room was higher than I normally pay for a Best western but I realize that the casino markets drive the prices up even for those of us not going to a casino ! But room was very clean & staff was top notch !

    « Brand New Hotel and it shows »

    We were only in Lake Charles for one night buying a classic car so needed a place to stay. Because of the Casino's and limited number of rooms, prices are high all over the city. We chose the Best Wester Plus partially because of the reviews here on Trip Advisor, and partially because it was Brand Spanking New. The hotel was clean, comfortable and (as expected) brand new. The hall ways still smelled of paint and new carpeting and the guest rooms were in showroom condition. Location was good and it was easy to get to and get out of. The staff was friendly and efficient. We made use of the small but well appointed gym while we were there and I honestly think we were the first people to use the machines. The only down side was that the breakfast area smelled .... well, odd. If I had to put my finger on what it smelled a bit like wet dog. Not very appetizing. Overall we had a good experience and I wouldn't hesitate to recommend this property.

    « New Property »

    We stopped here for one night. We have just discovered the Best Western Plus properties & really like them. This is a new property in Lake Charles. Location is right off of 210 & very easy to find. The staff were great & very helpful. Rooms needed some work, but that was due to the shoddy workmanship of the builders. One of the USB wall plugs was already falling out of the wall. I told the staff on check out & I'm sure they've taken care of it. The rooms are nice & big, beds are very comfy so overall it was a good stop. My only other issue is with the temperature of the fitness room. Not sure why they feel the need to keep it set at 80+ in the room! We were able to set the temp lower it but it didn't seem to go down. I would stay here again when heading that direction.

    « Brand new hotel! »

    Brand new! We were first to sleep in our room!! Staff was great! Very friendly! We wanted to go gambling and everything was booked! We got lucky booking this room??! This is a great location! The road the hotel is on....leads straight to the golden nugget and Laberge Casinos! Has a small pool indoors! Great for any time of year! Room had a fringe, coffee pot, and microwave. I highly recommend this hotel!! Great price! Great location!


Venir à l'hôtel ...

Toutes les directions

Depuis : le nord. Prenez la sortie 34 pour l'I-210 W. Continuez sur l'I-210 W. Prenez la sortie 7 sur Enterprise Boulevard en direction de Louisiana Avenue. Continuez sur Enterprise Boulevard, jusqu'à East Prien Lake Road. Le Best Western Plus® Prien Lake Inn & Suites se trouve juste devant vous.

Depuis : le sud. Continuez sur la LA-14 W. Tournez à droite sur la LA-14 W. /Gerstner Memorial Boulevard. Tournez à gauche sur East McNeese Street. Tournez à droite sur 5th Avenue. Tournez à gauche sur East Prien Lake Road. Le Best Western Plus® Prien Lake Inn & Suites se trouve juste devant vous.

Depuis : l'ouest. Suivez l'I-10 E. et l'I-210 E. jusqu'à East College Street à Lake Charles. Prenez ...

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