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Best Western Hotel Magnolia Inn and Suites,  Ladson

4.0/5  - basé sur 256 notations.
747 Treeland Drive, 29456-3631, Ladson, United States - Voir la carte
+1 843 553 8888 +1 843 553 0887

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Accès en fauteuil roulant
    Accès en fauteuil roulant
  • Accès à Internet haut débit
    Accès à Internet haut débit
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Note des voyageurs TripAdvisor
Sur la base de 256 avis de voyageur
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Découvrez cet hôtel multiservices de Ladson, en Caroline du Sud, proche des attractions de Summerville et Charleston. Bénéficiez de l'authentique hospitalité du Sud et accédez facilement à nombre des principales attractions de la région lors de votre séjour au Best Western Magnolia Inn and Suites. Idéalement situé juste à côté de l'Interstate 26 de Caroline du Sud, cet hôtel de Ladson dispose de chambres et de suites agréablement aménagées, disposant toutes de la télévision câblée haute définition avec HBO® et de l'accès à Internet haut débit. Commencez la journée par un petit déjeuner complet de luxe gratuit avant de vous détendre dans la piscine extérieure ou de faire un peu d'exercice dans notre centre de fitness. Le Best Western Magnolia Inn and Suites dispose également d'une blanchisserie réservée aux clients de l'hôtel, de services d'affaires et de salles de réunion. Les clients de l'hôtel pourront faire une partie de golf au parcours de Crowfield ou passer la journée au parc aquatique Whirlin Waters, tous deux situés à moins de trois kilomètres. Visitez des plantations historiques pour en savoir plus sur l'histoire du Sud des États-Unis, avant visiter les magnifiques Magnolia Gardens (jardins), à 24 kilomètres de l'hôtel. Depuis le Best Western Magnolia Inn and Suites, vous pourrez accéder facilement aux principales attractions de la région, dont l'université Charleston Southern, la base aérienne de Charleston, la Southeastern Wildlife Expo (exposition sur la faune typique du sud-est) et le centre de congrès de Charleston. Vous vous trouverez également à proximité des attractions de Charleston et Summerville ainsi que des manifestations locales, notamment la Bridge Run (course à pied), le festival de Flowertown et le festival d'art de Moja. Le personnel accueillant et serviable du Best Western Magnolia Inn and Suites veillera à ce que vous passiez un séjour divertissant et inoubliable à Ladson, en Caroline du Sud. Réservez votre chambre dès aujourd'hui et faites des économies !Nous avons le plaisir de vous annoncer que notre hôtel fera l'objet de travaux de rénovation en 2015 pour améliorer le confort et l'expérience de nos clients. Les rénovations seront limitées à de très petites zones et auront lieu pendant les heures de bureau, en semaine uniquement. Nous publierons des mises à jour pour vous tenir informés de l'avancée des travaux. Passez un excellent séjour !

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Avis de nos clients

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Basé sur l'avis de 256 voyageurs
Très bon
En couple En couple 78
En famille En famille 104
Escapade entre amis Escapade entre amis 16
Professionnel Professionnel 29
Voyage solo Voyage solo 19
Rapport qualité / prix
Best Western Magnolia Inn and Suites,Ladson
  • 4
    « Honeymoon »

    A nice facility in close proximity to Charleston without the added cost of properties nearer the city Centre. Restaurants to suit most tastes are located at the next exit out from town where there are some nice finds. Hotel staff were very helpful.

    « Landson, SC »

    The registrars were extremely HELPFUL. The breakfast bar was outstanding with a good choices of food . The room was nice and clean. The location is right off the highway. The cleaning people did a great job in cleaning the room.

    « Immaculate hotel and grounds »

    Great hotel, great staff, very nice room and breakfast. We were there for 5 nights while visiting the Charleston area and had a great stay. Very helpful staff and easy access to the highway. Not much to do nearby, but there is a gas station and McDonalds across the road. Will definitely stay here when we visit Charleston again.

    « Stay »

    This was our second stay at this location. We booked this last stay because of the service and quality of the facility. This stay was as good as the last. We had requested the same room as before and the staff was accommodating.We would recommend this location to family and friends.

    « So-so »

    My wife and I stayed here last night. The hotel is very difficult to get to, especially with traffic off I-26. It's located on a very congested access road and getting to it is up to the kindness of fellow drivers that let you through. The elevators are very slow and noisy. The room was ok, but the bed was way too hard for us. I still have a sore back from sleeping on it. The walls are paper thin, as we could hear the conversation next door all night long. I had to put tissue paper on my ears to try and get to sleep. Not only is it a NOT pet-friendly but it's also a NON-SMOKING motel. The breakfast included scrambled eggs, sausage, biscuits and gravy, cereals, pastries and fresh fruit. I don't believe I would stay here again due to the location, hard bed and thin walls.

    « NO LONGER PET FRIENDLY and NO cancellation refunds given for reservations made under prior pet-friendly policy »

    I cannot comment on the property itself, but be advised that it is NO LONGER PET FRIENDLY. We had purchased a reservation (3 months in advance) for 1 night with a pet for this property via Hotwire, when the hotel was pet-friendly. In the interim, they have decided to change their pet policy. It's fine to change your policy, however, 1) no notice whatsoever was given to us either by this hotel or Hotwire that their policy had changed (even though a dog was listed in the reservation notes for 3 months for a pet-friendly room with my email and contact info on file) and 2) this hotel is refusing to authorize a refund through Hotwire for their policy change. I understand they might not see the reservation notes until the last minute, and that's understandable, but willfully not issuing a refund for a room sold under false pretenses is detestable. Neither this hotel nor Hotwire are willing to take responsibility for the issue.

    « Clean and Comfortable »

    My husband and I came down south for the weekend. We stayed two nights here. It's very convenient to the highway. We used the hotel as our home base as we checked out a concert in Charleston on Friday night, and the U.S.S. Yorktown, Sullivan's Island and Folly Beach on Saturday. We found the hotel to be clean and comfortable. The road noise was a bit loud until we got to sleep, though. But once I'm asleep, it doesn't bother me, so it wasn't much of an issue. The hotel is very clean, and the rooms are roomy. They offer an above average breakfast, with eggs, sausage, sausage gravy, waffles and more. Definitely worth the price. We would certainly stay here again if we were in the area.

    « Excellent Hotel! Great Price! »

    This is a great hotel! We stayed one night in a double room. The room was very clean and neat. The front desk staff was extremely friendly and knowledgeable. They allowed us an early check in so that we could get ready for a wedding in Charleston. The breakfast was awesome! Eggs, sausage, hash browns, waffles, cereal, bagels, etc. I would definitely stay here again!!!

    « Good hotel in a poor location »

    We were part of a tour group. This was our Charleston hotel for two nights.It's quite a way out of Charleston and there are very few amenities within walking distance. Our guide suggested we eat at either the Waffle House or McDonald's - not exactly fine dining. Even these could only be accessed on foot across a potentially dangerous road crossing. Our guide and driver kindly then took us to a retail park some miles away where we could find a better choice of restaurants. The hotel is quite good in itself - comfortable rooms, good continental breakfast and friendly staff. If you are coming here by car then you will have a much better experience - most of our problems arose from coming as part of a coach tour group. If I had been in a hire car it would have scored much more highly

    « Best Hotel Experience Ever »

    even though there were a few small things wrong, they addressed everything with a kind voice and a smile. i felt at home immediately. I had the Jacuzzi suite/Whirlpool Room & it..was...Amazing... most comfortable Hotel bed Ever. Pool was open until 10pm.Everything was super clean. breakfast was delicious. I went for a "pamper me" day because i was just emotionally drained... between the wonderful room and the Amazing Staff i left feeling content and rested. looking forward to staying there again !!

  • 1
    « Nope! »

    Well what can I say--you decide if you would like to stay here. First room (yes first) we had a cockroach crawl up on us while we were watching TV. Front desk person just said "well we've had a lot of rain and this just happens". Shrugging her shoulders she then stated, "They get in". This was not very reassuring to me, but I agreed to move to a new room.The second room that we were place in smelled like mold and everything had a damp feel. The carpet under our feet felt wet, the linens felt was very weird but the front desk person indicated there was not much choice in rooms so we just dealt with it for the night. Nope, I don't recommend this hotel.

    « Clean & Quiet »

    We were in the area for a couple of soccer games and just needed a clean, quiet and relatively inexpensive place to stay for the night. This place fit the bill. The place was clean and very quiet. It was pretty much your standard traveler's motel, nothing fancy but more than adequate for our one night needs. We were greeted very cordially and checked in with no hassle. I can't find anything bad to say about this motel but nothing makes it stand out other than it was very quiet (did I say that already). We were at then end of the building and the wifi signal was a little weak. The breakfast was about what one would expect but it satisfied our needs and no one left hungry. All in all, I would stay here if ever in the area again.

    « Will be back when in this area »

    Have stayed here multiple times and will return when I am in this area for sure. The staff is always friendly and helpful. Just wish they had smoking rooms available. I will return even though none available at this time though.

    « Weekend stay »

    We found this property to be well kept and maintenance was good.The staff was very friendly and helpful. Easy access to the highway,and local attractions. The free breakfast was typical of hotel free breakfast.

    « Convenient Location »

    I recently stayed there for one night. The property is a good choice as it's close enough to Charleston without the downtown prices. The motel itself is a bit dated and in some areas appears a little worn. My room was clean but a bit musty, but the bed was comfortable and bathroom fine. Unfortunately I was awakened at 2:30AM by the loud couple arguing next door, but one call to the front desk took care of that. Otherwise it was very quiet. There is a nice full breakfast served in the morning. The front desk clerk was extremely nice. This hotel is good for location and affordability. I'd rate it 2 1/2 stars. No red flags.

    « In town for funeral »

    Someone had already booked this hotel for me. A pleasant surprise. Very clean and beds very, very comfortable. A big bonus was breakfast each morning with eggs, waffles, cereal, etc. Staff was warm and welcoming. During week parking lot very crowded with trucks but found a spot to park. At about 5 am the construction workers working locally and staying there were loud and could hear them talking thru walls and in halls. They were gone by 6 am and all quiet. All in all a great place to stay and would stay again.

    « Another GREAT Stay! »

    Primary hotel of choice when traveling to Charleston SC area. Good location and home-town feeling. Staff from front desk, kitchen, to the maintenance guy are caring and attentive. Summerville with restaurants and shopping is close-by. You won't be disappointed!!!!!

    « Good stay »

    We stayed two nights. Motel was quiet, clean and the staff was accommodating. IF you're there to visit Charleston, as we were, try not to get caught in the AM rush hour traffic---especially if you need to be in town at a specific time. The motel told us that it was about a 20-30 minute drive and it ended up taking us over an hour in traffic. Other than that, no complaints!

    « Perfect place/price/people! »

    We stayed here ( our second trip staying at this location) and were even more impressed. The staff ( reception, housekeeping, breakfast) were lovely and welcoming- genuinely warm and caring. The people really make the stay at this place top notch. The comfort and cleanliness of the room was great- such a nice room to relax in after packing a moving van most of the day- in 90+ heat. To come in and lounge by the peaceful pool then rest in a "just right" bed was wonderful. The breakfast was such a bonus- great tasting- nice selection and super clean area. We were sorry to head home :) Definitely would recommend this to any traveler- easy access to highway but so quiet; close enough to ladson/summerville or north charleston to make it a great choice for home base if exploring the area.

    « Nice Hotel, Good Value »

    Stayed for 8 nights (going back for 3 more) Only issue was they did not clean our room one day. By the time we got back to our room housekeeping had left. They delivered clean towels and took out trash. Very quiet and great staff. Right near highway entrance

  • 5
    « Nice hotel at a fair price. »

    Wife and I stayed 2 nights at this hotel and were pleased with the experience. Its location was a large part of our decision to book there. Right off I-26 with easy access to downtown Charleston in about 20 minutes. The price to stay in town was a bit too much when our plans were only to be in the hotel for a couple hours each evening, so this BW was a great option. The outside of the hotel has plenty of parking that's well lit at night. The staff are friendly and helpful. We found the hotel was clean inside and out. Our room was more than adequate with a king bed, flat screen tv, microwave, fridge, and small coffee pot. The shower/toilet area was well stocked and we liked the large counter top space. The hot bar breakfast each morning was a very nice touch. We have stayed in more expensive hotels that didn't include this or charged extra for it. Its also worth mentioning how quiet the area is. There was no noticeable noise from the interstate or nearby businesses. We stepped out to the parking lot at severall times of day and it was always peaceful. If you look on Google Maps you can see the hotel is surrounded on 3 sides by woods which helps keep things quieter. We will definitely be booking our stay here the next time we're in town.

    « Stench In Rooms / Sheets Nasty »

    1) The smell was UNBEARABLE! The room reeked of terrible mold/mildew! 2) There was a dead ROACH in the doorway when we checked in and when we checked out! 3) Sheets weren't a decent quality/knots formed from washing that looked like bugs!

    « Smelly Place »

    Was much less than expected for money. Room smelled sheets stained safe not work NO HOT WATER roaches and ants phone not work in room rude staff. Would not recommend to stay. Others guests were complaing too. If your going to this area around Charleston book somewhere else early. Has gotten to be popular place to visit.

    « Nice stay close to Charleston, SC »

    We decided to spend a long weekend exploring Charleston, SC and were lucky enough to find these accomodations only about 20 minutes away. The room we have is a double queen and works out well. We went for a swim in the pool and because it is partially under the cover of a roof, it was very refreshing even though the air temperature was in the 90s. We would definately stay here again.

    « Enjoyed our stay »

    We enjoyed our stay at the Best Western Magnolia Inn and Suites. We were quickly and efficiently checked in, our room was super clean and well appointed. The showers were clean, the beds were comfortable and the staff was very friendly. The microwave and refrigerator were a plus. We will return as needs arise.

    « Not like the advertised pictures »

    The staff was friendly and the breakfast bar was ok (not hot, lukewarm food). Biggest disappointment was our room. The photos in their on line site specific to this location reflected a tastefully decorated and decent furniture in the rooms. What we found was an "off" odor, carpet not vacuumed, a huge tear in the couch and a child size table for a desk. No other room was available. If I can figure out how to post pictures, I will.

    « Not bad. Great staff! »

    The beds were comfy. Nice shower. Daughter loved the pool. Wonderfully friendly staff! Loved the breakfast! Try the waffles, they are really good and you get to make them yourself! The negatives are that the room smelled. Front desk did give us some febreze that helped for a little bit. Our neighbors were extremely loud and a couple times the whole wall shook. However, staff handled the situation and we had a good rest of the night. Wifi was passable, not the best but could connect. Hotel is in a decent area with easy access to 26 and restaurants close by.

    « OK for a quick trip »

    Hotel was basically ok, no vent in bathroom and not so clean. Requested a 1st floor room when I made the reservations but was told they only had 3rd floor available when I checked in. Breakfast was not the best

    « Room reeked of Cigarette Smoke!! »

    I will never stay here again. Our room reeked of cigarette smoke. When we told the staff member, she came to our room and remarked that she didn't smell a thing, as if to insinuate that we're either crazy or difficult customers. Not professional in the least.

    « Superb Staff »

    The staff here is courteous, professional, and very helpful. I requested a room on the first floor with little noise for my second day and they honored my request. House keeping did an excellent job turning over my room.

  • 5
    « Excellent stay »

    Everyone from the front desk to the staff was very courteous and helpful. Room was very clean. Breakfast was wonderful. Plenty of hot and cold items to choose from. Would recommend to friends and family members. Will definitely come back next time we are in Ladson.

    « Excellent! »

    I was very happy with my stay. The staff was always very courteous. However, cleaning my room was slow. I have a dog and I wanted to be on the property when they cleaned my room. I would take my dog out while they cleaned room. That only worked out once. This held up my plans by 2-3 hours each day except 1 day. Of course the day I'm checking out they were there earlier. I wasn't able to lock my things up on the safe. I mentioned it and they said there was a black button inside the safe. I tried it and it seemed like it was going to come on but didn't. I didn't bother to ask for any more help with it. The lady that did my room the first day was awesome. The second day was someone else and she didn't leave cups, coffee or ice bucket liner. The next day she did fine. BUT THIS IS A GREAT HOTEL BUT IT IS EASY TO PASS UP THE WAY IT IS LOCATED.

    « Super friendly and helpful staff »

    The breakfast was terrific. It was a very nice variety of hot and cold items. Everything was refilled right away. All of the staff members were so friendly and helpful. One housekeeper even came after us in the parking lot because we had left an item in the room. Above and beyond

    « Good Experience »

    Stayed at this property for 2 weeks. Family member was in a nearby hospital. During the 2-weeks, the hallway fire alarm went off twice around 5 AM; fire alarm in my room (not wired to the internal building wiring) went off 2 nights in a row despite being "fixed"; needed to have bathroom sink unplugged; and, no housekeeping for 1 day. Young kids (baseball teams) stayed there over a 3 day period and I confronted them & 3 coaches in the hallway asking them to PLEASE BE QUIET!! around 11 PM 1 evening. Great location for my trip and hospital visits. Property close to main road so had a bit of road noise. I had a room on the backside of the building so road noise level was OK. Construction crews and heavy equipment were up and moving too early for me. Breakfast was good. Front desk staff were very polite. Will stay there in the future.

    « Nice stay in an area out of the craziness »

    We were visiting Charleston for a few days, but wanted to stay a good bit out of the big town and we are glad we found this. The entire facility is very clean the rooms, pool area, breakfast area etc. All staff was very friendly my daughter was upset one morning at breakfast because they ran out of bagels and the older lady working got her one from the back and that made her day. Has a nice little pool to take a dip in after a long hot day in the sun also. Priced reasonably for the area too. I recommend this hotel to everyone.

    « Our stay »

    Great location in Ladson, we picked this hotel while visiting family bc it was very close to them. Great price for 3 night stay. The continental breakfast was ok, eggs were awful, but we only ate there for one of the mornings. Only bad thing to say is the cleaning people would knock on your door around 9:30-10am asking if you wanted your room clean. We were sleeping after a 12 hour drive and this woke us up. Nothing else to complain about. I would stay here again and leave the do not distub sign out to prevent this.

    « Nice, convenient stay »

    Property is CLEAN. Located off 2 major roadways, but with NO road noise. Only drawback was the pool was not "outdoors", partially under the building. Even though they were is a "sold out" situation, all staff was exceptionally gracious & helpful.

    « Great Best Western Inn »

    We love staying at this Best Western. It is always clean and the staff are very helpful and pleasant. The facility meets all of our traveling requirements. I would recommend this Inn to anyone traveling in the area.

    « Great Service, Execellent place to stay . . . . »

    When visiting our Daughter and family in Charleston we try to stay at this Best Western. All of our interactions with the Hotel personnel, were always conscientious and professional in their respective efforts. Probably the best place to stay in the Ladson area.

    « Definitely recommend staying here »

    It was clean and modern, The hotel staff was very pleasant , knowledgeable and helpful. The swimming pool was clean and refreshing. The breakfast was great , scrambled eggs, sausage, and orange juice.

  • 5
    « Excellent staff and hotel »

    The staff were nice and efficient. The hotel was clean and easy to get to and leave. The breakfast was the best I've encountered at a hotel. The rate wasn't bad for the quality of the room. The bed was very comfortable. I will stay here again.

    « Would definitely stay again »

    I was hoping when I made this reservation that it was a good choice for a hotel and I was not disappointed. The check in and out was efficient, the bed was very comfortable and the overall experience was excellent. I would definitely recommend this hotel to other and stay there again!

    « Nice stay »

    Good stop and stay as we prepared to leave for a cruise from the Port of Charleston. Staff was totally helpful and friendly. Breakfast was very good just wish they had boiled eggs instead of overcooked scrambled eggs. Waffles, toast, bagels, cereal, yogurt, milk, coffee, tea, etc. One problem with room - whoever installed the Curved Shower Rod (great idea) did not understand the concept and mounted it so far back that the curtain still is same level as the tub. Also the room feels a little like it needs a thorough cleaning - not dirty - just feel it. Entire hotel could use a major face lift, but good for a one or two night stay. Would stay again.

    « Pleasant Stay »

    Our son booked this hotel. He thought it was closer into Charleston instead of a suburb but it only took 15-20 min in rush hour traffic to get to the French Quarter. The location is immediately off the I26. Our room was quiet & the beds comfortable. We didn't partake of the breakfast.

    « Great place to stay »

    Fast, efficient check in and check out. Excellent breakfast. Clean and well maintained rooms and grounds. Very friendly and efficient hotel employees. They go out of their way to make sure you have a comfortable stay.

    « Easter family visit »

    This is a very clean and nice place to stay. Staff is helpful and attentive. Rooms are clean and updated. They have a nice hotel breakfast which is kept well stocked. I will definitely recommend this to my friends and family if they are traveling to Charleston. If I'm in the area again will definitely stay here.

    « Outstanding stay »

    I was impressed with the accommodations. Hotel staff was very friendly and helpful, rooms were clean and comfortable and they had a killer breakfast with all the trimmings. overall it was one of my best stays in any hotel.

    « Great Hotel »

    The few times I do get to the Charleston area, I have always stayed at this hotel. The Hotel is clean and the staff is always friendly. The rooms are clean and comfortable. I can't say enough about the delicious breakfast choices! Eggs, sausage, biscuits, gravy, grits, oatmeal, apple and orange juice, waffles, pastries, fresh fruit, yogurt, and oh yes, coffee! Try this hotel. You won't be disappointed.

    « Very well-maintained and clean »

    Cleanest Best Western I've stayed in. Best maintained. Nice dining room for breakfast. Indoor/outdoor pool. Spacious room with sitting area. Good sized TV. Pet-friendly! Nice grassy area to walk the dog.

    « Very Good Experience »

    We were amazed at the friendly service we received at this hotel. We travel with a cat and they made her feel like the queen of the place. All of the staff were very friendly and helpful. Breakfast was great, did not expect a full breakfast like this at this price hotel. Would stay here again anytime!

  • 5
    « Very Clean, Great Experience »

    Room was very nice. Clean and comfortable. Couch, desk and King bed. This was a business trip but plenty of things to do at the end of the day. Just a short ride into Charleston SC. Plenty of shopping nearby and lots of sites to see. Would definetly stay here again.

    « Very good value for money »

    This hotel provides a comfortable stay and excellent service. We stayed for two nights so that we could tour Charleston. Hotel is about twenty minutes from downtown so very convenient for this purpose. The only downside was that we had to go to Summerville to get a variety of restaurants, though it is not far away. All in all, we were very pleased with our stay - clean, comfortable beds.

    « Another pleasant stay »

    As always, the Best Western Magnolia Inn & Suites provided a clean, quiet, comfortable room with all the basic amenities required for a very nice stay. We always choose this hotel when traveling to the Charleston, SC area. It's conveniently located just off I-26 and surrounded by forest to help keep the highway noise at bay. Looks like they've upgraded the decor to a nice, contemporary look. I highly recommend this hotel.

    « Good place to stay! »

    On our way home from Florida, we stopped in Charleston for the day, then stayed at the Best Western Magnolia Inn in Ladson, which isn't too far away. The hotel was a nice find. We stayed in a king bed room, non-smoking for a reasonable price. Free hot breakfast, which was very good. The room was quiet, clean, spacious, and bed was very comfortable. We were tired and that was our main objective. I am not sure of their other amenities, as I only wanted a good night's sleep.

    « Quite Room »

    We enjoyed our stay at the Best Western Magnolia Inn and Suites. It is a very quite location and outside Charleston just far enough. Easy on and off the freeway with access to lots of restaurants. We will stay here again if we are in the area.

    « Great Service »

    Arrived a day early and it was booked.They called other hotels, all booked. Jody, the desk clerk remembered that there was a reservation that might not show so she called and sure enough they were not coming so we were able to get a room for that night. The next morning we introduced ourselves to Kat, in charge of the dining room. She prepared the best breakfast of any Best Western we have ever stayed at. The room was spotless and every employee was friendly and kind. Lizzy, the manager runs a great hotel. A must if you are in the area or even if your are not.

    « Review »

    I was traveling to South Carolina to see my daughters play soccer. It was very nice to get off the highway and have quick access to everything within 10 minutes from the hotel. It felt secluded enough to not feel in any danger and was still close enough to everything that we didn't need to drive long distances. Over all it was a great stay. I wish there was an offer for military discounts, that would have certainly helped.

    « Disappointed, not up to standards. »

    I'll just list the good and bad. The good: quiet enough, what has been updated (lobby, breakfast) looks very nice. The bad: hard uncomfortable bed and sad sad pillows (both of which leads to neck, head, back, hip pains); Dirty dirty room (very poor cleaning), fridge and micro although new stunk so bad and were just covered in fingerprints, yellow crust on questionable towels, dried something or other on nightstand; Bad odor in room (it smelled like an entire can of cheap chemical-laced air freshener had been emptied in the room, it actually caused throat irritation. Even after opening window, it didn't help much. What's really crazy is the room door was wide open when we checked in around 6pm of which we were told "oh maid probably forgot to shut door and finish room" since a pillow was also left sitting on nightstand with no pillow case. So that room door must have been open for a few hours I'm guessing and room still smelled horrendous of chemical someting). Did I mention door was warped which is why it would get stuck and not close, you could see hall light very clearly around top, bottom and one side. Last but not least, technology challenge...Weak WiFi didn't work much at all and remote didn't work either. After a few trips downstairs to get pillowcase, trade crust-towel for clean one, and get batteries for remote (which still didn't work), we decided to give up on this best western and cut our stay to one night and move elsewhere. Tips to hotel... Train cleaning staff to actually clean surfaces and replace towels even if they are left folded on rack from previous guests, get rid of old blanket in between top sheets with new one, deoderize horrific smelling fridge and micro, don't use cheap air freshener to mask stink, get decent pillows and mattress toppers, replace wonkey doors that don't close right, and get WiFi set up so guests can use it with more then one bar weak signal. that should do it.

    « Pleasant Stay »

    Stayed at this hotel for a couple of night over the weekend. It was a very pleasant stay. Great Breakfast. Hotel have many upgrades since my last visit about 3 years back. I would definitely recommend it to my friends and family.

    « Not worth the savings... »

    We found a good deal on Expedia for three nights for our babymoon to Charleston (about $80/night). We soon realized that we should have just paid more for a better hotel. It started with the check in - we arrived at the hotel at 1:30am after a delayed flight, so needless to say we were exhausted. The two women at the front desk had no idea what they were doing and took 40 minutes to check us in. They couldn't figure out how to see if a room was already occupied in the computer and so had to go up to the room to see if it was cleaned and ready to go. The first room was smoky (although the hotel is non-smoking), so we had to go through the whole rigmarole again for another room. By the time we got into the room, we just wanted to sleep - fat chance of that happening! The highway noise is unbearable and the walls are so thin that we could hear the people above and next to us. In addition, the door to the bathroom was incredibly squeaky, so we had to leave it open during the night so we didn't wake each other if we managed to catch a few winks of sleep. Just FYI - this is with two white noise apps going. The noise didn't abate throughout the entire trip, so needless to say we arrived home more exhausted than we arrived to our trip for "rest and relaxation." Furthermore, the ladies at the front desk when we arrived the first night assured us that we could arrive to breakfast up to 10am and that they were slow to put the items away, but it was already half cleared when we arrived at 9:50 (since we had only been to bed a few hours prior). My husband also found a small roach in the bathroom. We were very disappointed with our experience and would definitely not recommend it to anyone.

  • 5
    « Returning back home after Cusco, Peru »

    the hotel was superb, better than the one we stayed in Cusco, Peru also a Best Western Majestic which did not have air condition or elevators for a person with 14 broken ribs and the air so thin at almost fourteen thousand feet above sea level which it makes it a little hard to breath going up and down to the third floor after walking the plaza, shops and the town

    « Will be back when in area »

    Very nice folks, especially Jodi. She helped me with my reservations and also checked me in. Made sure I had a room near a exit so I could step out and smoke. I will return here when I am back in this area.

    « Overpriced for the location »

    The room was too cold, then too hot, then too cold again in the middle of the night so we did not sleep well. I cut and bruised my finger on the hairdryer because I did not notice the back of it had fallen off and the blades caught my hair, but cut my finger. The breakfast was not the best either and a couple were screaming and cussing at each other in the parking lot behind the place when were parking to check-in on a Monday night around 10pm. No bueno

    « Keep Driving »

    Have not had luck with this chain lately. Very disappointed. Pet friendly yes. Walls are totally disgusting in every room. Mold in pictures. Just felt like I couldn't wait to leave as didn't sleep well at all. Pass this one up quickly if you want to sleep. Felt dirty when I left.

    « If you want sleep, don't stay here »

    This hotel is extremely close to the interstate and a local highway. You will hear traffic all night. Also, during our stay there were lots of noisy people inside and out in the parking lot. It was not a holiday, so I don't know if this is the norm for them. Breakfast was good though!

    « Horrible Customer Service from Hotel Manager »

    Found this hotel through Travelocity - got it because of price. Arrived at 12:30am to be greeted by a very sweet and helpful Front Desk attendant (unfortunately didn't get her name). Called the next morning for a late check-out and was approved. We stayed 30 minutes longer than the late-check out time - but talked to the maid who was to clean our room and she told us it was not a problem - she had another room to clean then would do ours. Upon leaving the hotel manager, Elizabeth, informed me that I would be charged an additional $25 for the room - her maids were gone and she now could not rent out the room. I explained I had been granted a late checkout by the front desk - and cleared it with the maid, too. I told her again that I spoke with the maid and she was there & fine with us leaving when we did. She was rude and would not remove the charge. Beware!

    « Nice hotel with minor problems »

    This hotel is located just off of the highway. Check in was prompt. Room was nicely decorated with comfortable beds. The heated pool was an average size and clean. The pool towels were not at the pool but could be obtained at the front desk. Room had a small safe that was locked, called the front desk and was told that only management or maintenance could open the safe and neither were onsite. The next morning i went to the front desk to get towels for the pool and was told the pool was closed for the year. There were no signs posted that the pool was closed. The pool was under the second floor rooms and was open to the outdoors. The breakfast was good and well stocked.

    « Very Friendly and loved my dogs »

    I stayed here during a move from NJ to SC and after a long drive with my two dog. They had availability when other local hotels did not. They are also pet friendly. It was nice to be greeted by friendly staff who welcomed me and my two med-large dogs.

    « Under construction but great! »

    We stayed here for one night. The check-in was friendly. We got a room upstairs, but there was an elevator. Our room was clean an quiet. The free breakfast was good. There is a construction side in the hotel. We saw it but we didn't hear anything. Behind the building is an outdoor pool. We would stay here again!

    « Good Value ...BUT »

    Nice hotel, great location 20 minutes from downtown Charleston. Breakfast was good only complaint was the 100 for a dollar paper plates, assume this was a onetime situation. Friday night the hotel had booked a significant number of rooms, for a large group of football children with little to no adult supervision. They ran the halls on all floors with no supervision, screaming and hooting for an hour or more. At 11:10 PM I called the desk and was informed that they (one lady on staff) were trying to get the kids in their rooms, I said I am calling the police if it doesn't end quickly. Within 15 minutes things quieted noticeably. That the hotel was clearly under staffed, and that they had no active plan for this situation was obvious. Please continue to read: Saturday morning brought the exit of the children and their supposed supervision. Saturday night was pleasant and much quieter, later that evening I got sick from a meal at a national chain restaurant. The hotel front desk was caring and amazingly prompt in assisting all our needs for new linens and extra blankets. We would stay again after checking to see if they had any large groups with children booked. My only other issue was paper thin (sound wise) room doors allowing guests to hear any hallway conversation. The rooms were well equipped, clean and the bath room was large.

  • 5
    « Convenient to Charleston »

    We stayed here to attend a wedding being held in Charleston. The rate was a lot less that if we'd stayed downtown Charleston and it was a very easy drive to get downtown. Located right off the interstate made it very convenient too. Renovations were ongoing but not an interference with our two night stay.

    « Clean and friendly motel »

    Another good Best Western. Clean, good size room with separat launch. Big TV, good and fast wifi. Good choice breakfast with lovely Granny Rosalyn taking personal care of the guests and making you feel welcome.

    « Not great »

    The room smelled like smoke and the bath tub was dirty. The front desk employees were extremely nice, but the breakfast staff was very rude. When I told the breakfast staff there was not any coffee left she snapped at me.

    « People were just great,from front desk to breakfast room to maintenance »

    The people who work and run this Inn & Suites are what made this place so special for us.We missed our cruise out of Charleston and were lucky enough to be afforded the opportunity to tour and enjoy the wonderful city of Charleston, while continuing to stay at the Inn.The food, tourist attractions,people.It was such a great vacation we were quite happy that we missed our 5 day cruise.

    « Pleasure tour »

    excellent stay while visiting Charleston finest tourist location excellent hotel great service staff and workers was very great making my stay more enjoyable. The breakfast was excellent The staff did an excellent job preparing the meals the pool was great water temperatures was great also I would pass on to my friend of my comfortable stay while on business thanks to all the hotel staff.

    « Good family hotel »

    Good overnight stay. Room was clean, Breaskfast had a good variety. Internet connection was good.. Pool was small but clean. there was some remodeling being done, but it did not affect our stay. With family nearby, it was a good choice for our stay.

    « A Great Time! »

    I checked in on Friday, September 11, with my girlfriend. The person at the front desk was very pleasant and nice. My girlfriend and I were going on a cruise on Monday but we found out on Saturday that she had forgotten her passport and when it was sent to her she hadn't realized it was expired. Everyone at the front desk tried to help us to get on the cruise ship, but to no avail. We decided to make the best of it and toured Charleston from top to bottom. The staff gave us recommendations, helped us with reservations and were just amazing from the maids, to the kitchen folks, to the front desk manager, Lizzy, who nicknamed us - Thelma and Louise, to the manager himself. The beds were awesome; the room was clean, quiet and the amenities were good - refrigerator, safe, microwave and coffee. Everything was great - in fact, our second week was spent at a time share and we called them on Friday, Sept. 25, and we were able to get our same room and had the same great staff! Thanks to everyone! PS - there wasn't anything we liked least - it was all good!

    « Best Wesern, Ladson, SC »

    Very enjoyable stay. Very pleasant staff and delicious breakfast. Will definitely stay again. Love that the pool is mostly covered allowing swimming out of the hot sun. Staff helpful about area events and locations.

    « A Bit Dated, But Affordable »

    Recent stay was okay. Room was okay, but, the one I stayed in also felt a bit empty. Flat screen TV was a bit small for the room and the extra space and dated fixtures made it feel like something was missing like an additional furniture hutch or a larger table, etc. Breakfast included was okay too. The usual eats such as assorted dried cereal, yogurt, seasonal fruit, waffle iron with batter, coffee/tea, etc. I did not have time to check out the on-site pool, but when I checked in I noticed lots of people by that area. For me it was okay for a quick stay, but other than that I probably would have been uncomfortable and wanting more amenities in the room.

    « Family Trip »

    There was mold in the shower, the room was very dusty/dirty, the elevator was broken upon arrival so we had to take the stairs (I understand that this is out of the hotel's control, but it is part of a long list of disappointments), the coffee pot was never cleaned from the previous guest(s), the noise level was very high (little noise insulation between rooms), and considering all this, the price was too high. On a positive note, the staff was friendly.


Venir à l'hôtel ...

Toutes les directions

Depuis : l'est. Sur l'Interstate 26, prenez la sortie 203. En haut de la colline procédez à gauche jusqu'au deuxième feu, puis tournez à gauche. Le Best Western Magnolia Inn and Suites se trouve immédiatement sur la droite.

Depuis : l'ouest. Prenez l'Interstate 26 jusqu'à la sortie 203. En haut de la colline, tournez à droite, puis à gauche au feu suivant. Le Best Western Magnolia Inn and Suites est tout de suite sur la droite.