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Codes Avantages

Black Horse Inn, BW Signature Collection Hotel, Kirkby Fleetham

7 Lumley Lane, DL7 0SH, Kirkby Fleetham, Great Britain - Voir sur une carte
Black Horse Inn, BW Signature Collection - Vue extérieure Black Horse Inn, BW Signature Collection est idéalement situé dans le centre de Kirkby Fleetham. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

BW Signature Collection

Black Horse Inn, Hotel

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Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  •  Restaurant
    Restaurant
  • Bar-salon
    Bar-salon
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2019
Basé sur l'avis de 804 voyageurs
Note attribuée
Excellent
602
Très bon
130
Moyen
41
Médiocre
16
Horrible
15
CONSULTEZ LES AVIS POUR
En couple En couple
472
En famille En famille
130
Escapade entre amis Escapade entre amis
63
Professionnel Professionnel
52
Voyage solo Voyage solo
14
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Nice place but poor service"

3
FrankieB549, Manchester, United Kingdom 26/06/2020

My girlfriend and I stayed here in April 2019. I have finally got around to writing reviews of the places we have been. We stayed for 2 nights and the accommodation was lovely. We had seen it on Four in a bed and were excited for it. The first night we had a nice meal and a few drinks on the site and chilled in the room. Second night was a different story as they had a huge party on. There was no mention of this prior and the restaurant and bar were pretty much out of action. If you have been to the area you will know there is not much else to do so we were forced to stay in our room from 8pm onwards and then kept awake by loud music until 1.30am. We had still enjoyed it although this has left a sour taste. We complained next morning in a nice manner and would be assured the manager would call us. Despite two emails later we never heard from them. It's a shame as I would have gone back as the accommodation and food were lovely aside from the party. It is just a shame that they don't take their customers seriously enough.

"What a find!"

5
Monica D, Sheffield, United Kingdom 10/03/2020

As I have been very apprehensive about a knee replacement operation on Friday 13th, my husband, bless him, looked for an overnight stay that wasn't too far from our home in Sheffield. The weather was brilliant, the journey good and the Black Horse Inn very good. Our accomodation, in one of the terraced cottages was really ourstanding. Not only beautifully designed but with everything you could possibly need for a comfortable stay. (Including Curley Wurleys!!!) We sat in the bar and enjoyed excellent wine before going into the stylish dining room. An amazing contrast from the old village pub decor round the bar complete with welcoming open fire! We had Sunday lunch which was served until 8pm and was possibly one of the best we have ever eaten! After a good nights sleep we enjoyed a really BIG breakfast. Again superb! I was a bit limited in mobility to travel far around the area but, given the lovely garden outside, we hope to return later in the Spring when, hopefully, I can walk!!! A real find!!!! (And must mention the collection of seaside postcards in the toilets. A really good idea for a long sit!!!!

Rosie Bell, Sales at Black Horse Inn, responded to this review
What a review! Thank you for your kind words and your attention to detail. The chefs were delighted to be told that your sunday lunch was the best you had ever eaten! That is a huge compliment Our Curly Wurleys are so popular with all guests and defiantely lure guests back time after time.

"Friendly and good value"

5
User 09/03/2020

We had an enjoyable overnight stay and a very pleasant evening meal. There was a wide selection of freshly prepared food available at both the evening meal and breakfast. The staff provided excellent customer service and were very friendly. Overall, very good value for money and highly recommended

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Thank you for your glowing review. We look forward to welcoming you back soon.

"Still lovely"

5
User 09/03/2020

We had a large family party here a few years ago and then went back again as a smaller group. Everything was fab but for one reason or another we haven't been back for a little while. Went with friends last Friday and I'm very happy to report the place is still great, staff, food and decor still top drawer. Highly recommended. Love the new sculpture, but a bit surprised the creepy mannequins are still features of the beer garden!!!

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Thrilled you like our beautiful steed at the front of the pub. The rusty nag is proving very popular. As for our mannequins they have been on a gap year but recently returned. They are very much like marmite with both staff and customers but always generate lots of discussion which is the sole purpose of their being. Thank you for your top draw review it is much appreciated. Please do not leave it too long until your next visit.

"Was going well until the desert arrived - felt totally ripped off"

2
clappedoutmotor, England, United Kingdom 08/03/2020

I would have reviewed this as average however. The mains were nice, the suet pudding did not have enough gravy on nor given an extra pot and couldn't find the girl to ask for more (pub was really busy at the bar). However, 3 of us opted for the 'deconstructed lemon meringue pie'. This was literally a square of lemon curd and very strange meringue that had been flattened in to 3 (yes 3) miniature squares ... what one of our guests described as a form of 'eating A4 paper'. It was exceptionally an 'rip off' at 6.95 each. Worth only 2.50 if that. Not nice to feel ripped off but this pudding was a disgrace to charge that amount for what was not a lemon meringue. Our expection was something like an 'eton mess'. Won't return.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Thank you for your review; we take all customer feedback very seriously. We are very disappointed to learn about about your experience on Saturday night. We are more disappointed that we were not made aware of your experience until now. We actively encourage our front of house team to constantly check on customer satisfaction whilst they are on the premises. We have shared your feedback with the whole team who have taken on board your feedback.

"Best Porridge Ever!!!!!"

5
User 07/03/2020

We stayed here overnight. The accommodation is quirky but there was everything we could need in our room. The staff were all very friendly and helpful and couldn't do enough for us. The evening meal and breakfast were lovely and my husband said his porridge was the best he's ever tasted. He's still talking about it 3 days later!!! We would definitely recommend the Black Horse.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
That really is a Goldilocks review! The chefs are thrilled with this compliment and are very grateful that you have taken the time to share your feedback with the trip advisor world. We look forward to welcoming you back soon.

"Excellent lunch"

5
Thomasladdy, Silsden, United Kingdom 04/03/2020

Found this pub on ‘Good Pub Guide' and is well worthy of its recommendation. Quiet Tuesday lunchtime, we and our dog were made very welcome and shown to a lovely room with bar and open fire. Excellent Timothy Taylor's beer and a really good Shiraz by the glass. Set menu (2 courses for a bargain £11.95) although slightly limited, all the choices looked appealing. We had slow cooked lamb shoulder with haggis Bon-Bon, served with a barley risotto. Absolutely delicious!! We chose custard tart with poached rhubarb and toasted coconut for afters - faultless! Definitely our go-to in that part of the world and hope to return soon. Please don't lose the chef!!

Rosie Bell, Sales at Black Horse Inn, responded to this review
Thank you for your excellent review. Our market menu represents great value for money and is very popular at both lunch time (1200 - 1430) and during the early evening (17000 - 1830). Hope you had a successful shopping trip in Northallerton and we look forward to welcoming you back when you are next in the area.

"Best Turned Out Horse!"

5
TONY H, Leeds, United Kingdom 02/03/2020

Lovely overnight break in a quiet village. Accomm is quirky but first class. Pub is detached (closely) away from the rooms which was useful. Attentive staff. Dog was welcome which really helps. Great beer and top nosebag in the bar area!

Rosie Bell, Sales at Black Horse Inn, responded to this review
Thank you for your review. Kirkby Fleetham is a lovely rural village which boasts an incredible location. Our team in the kitchen are cooking with gas at the moment and our nosebag is really proving very popular with visitors from near and far. They really have the bit between their teeth!

"Never fails to amaze"

5
Reasdia, Mansfield Woodhouse, United Kingdom 26/02/2020

This is our second visit to this wonderful place , we've just had 3 nights in a beautiful new room ‘frankle' which was absolutely beautiful, plush , comfortable .. ‘a little wow' in the stunning coach house. The meals in the restaurant are stunning and staff really lovely. I can't recommend this lovely place enough.

Rosie Bell, Sales at Black Horse Inn, responded to this review
It was very much our pleasure to entertain you and we are thrilled to receive your glowing review. Our newly appointed Coach House has 7 bespoke bedrooms which are all individually decorated and have been very well received by all our guests. Your room Frankle is my favourite with its incredible colour scheme and wow bedroom furniture. We very much look forward to your next visit.

"A hidden gem"

5
karen f, Doncaster, United Kingdom 21/02/2020

What an amazing stay. I booked this as a suprise for my husband for our anniversary and I can honestly say I was not disappointed. Upon arriving staff were friendly, room was beautiful, evening meal was superb and breakfast was excellent. I have already recommended to others and I know I will certainly be coming back.

Rosie Bell, Sales at Black Horse Inn, responded to this review
Praise indeed. So pleased you enjoyed your stay with us. The Black Horse is very popular for birthday and anniversary treats. We have a cracking team here that take great delight in ensuring all guests are made to feel very much at home and return time after time. We look forward to welcoming you back for your next anniversary!

"Beautiful rooms,delicious breakfast"

4
User 21/02/2020

We stayed in the annexe,the room was beautifully decorated and the nice extras e.g. bathrobes,fresh milk & laundry we're much appreciated. Staff were very friendly and the made to order breakfast was delicious.We had dinner there on two nights and those meals were very good too. One little thing that would have been lovely would have been cheap slippers as due to the almost ever present wind,the bathroom was very chilly.

Rosie Bell, Sales at Black Horse Inn, responded to this review
So pleased you enjoyed your stay with us. We have a cracking team that enjoy delighting our guests with their generous hospitality. We have been asked to provide many items in the bedrooms over the years but this is a first for slippers! Very much look forward to welcoming you back soon.

"Great Stay, Food was Amazing however not impressed by the dog at breakfast........."

4
DENISE T, Newcastle, United Kingdom 18/02/2020

Would have given a 5* review as the room was amazing, the food absolutely awesome, bar area friendly, great staff BUT.....realise it is a dog friendly place but to have a dog in the breakfast area licking the table and wandering around the table next to us is not quite the health and hygiene we were looking for....maybe this should addressed as we don't all love dogs - especially around our meals!

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Thank you very much for your review. We take feedback very seriously. Dogs are very welcome at the Black Horse and are presently allowed in the restaurant for breakfast as all facilities are in this room. We hope this will not deter you revisiting us in the future.

"Excellent dog friendly pub/hotel"

5
User 16/02/2020

We arrived in pouring rain during storm Denis. We were asked to wait a few minutes whilst our room was sorted out but this was because we were 'up graded' to a larger ground floor room as we had our dog with us. a splendid evening even though the place was busy (it was valentines day) a delightful meal, comfortable room with lots of little touches that were lovely. Breakfast was amazing.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
So pleased we managed to get you into a bigger room with your dog. The Shergar Suite is ideal for guests and their dog due to the access outside. In the summer it is very special with the private garden area. We now have another similar room in our new Coach House called Black Bess with its own private garden.

"Wonderful Night Away"

5
DurhamClan, Durham, United Kingdom 09/02/2020

Had a wonderful night away at this lovely friendly country pub. The room was beautiful the food was fantastic and all the staff so lovely. It is a real find as it's only an hour away. There were four of us (2 couples) and we booked it last minute. We decided to book a table for 8.30pm and had a few drinks in the bar beforehand. Such a friendly place and the bar staff were really attentive. Our waiter when we had out meal was great fun and brilliant at his job. Breakfast was absolutely superb. And all provided again with a smile. The room was beautiful we stayed in the part outside of the main building our room was the Tiger Roll room. Pics attached. Will 100% be back. Thank you to all that looked after us.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Its was wonderful to read your glowing review. The Black Horse is a very special location and the team here take immense pride in looking after our guests. Thank you for your cracking review. We very much look forward to welcoming you back soon.

"Hidden gem"

5
sarahtuesday, York, United Kingdom 09/02/2020

We arrived to be given a really lovely welcome. We were then shown to a very nice room, which was spacious and very comfortable. It was late afternoon when we entered the bar which was reasonably busy considering the time of day and enjoyed a drink in very pleasant surroundings. Dinner was delicious, some of the best food we have tasted and we have eaten in some very nice places. Breakfast was served in the lovely retaurant where we had eaten dinner and again was delicious. During the whole of our stay all of the staff were really warm and wecoming. We can't wait to visit this hidden gem again soon.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
The Black Horse is often described as a hidden gem which makes us giggle as we are only 10 minutes away from the A1. Thank you for your glowing review. We are very lucky to have a great team here both back and front of house who take great delight in looking after our guests.

"Fab pub with beautiful rooms"

5
abarnard2016, Grimsby, United Kingdom 08/02/2020

We just got back from 2 nights here and loved it. Location is great, staff are lovely,the food is delicious and not overpriced,the rooms are clean, comfortable and well equipped and there's a log fire in the bar. What more could you want? Highly recommended

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
So pleased you enjoyed your stay with us. The Black Horse is a very relaxed country pub and we take great pride in ensuring a our guests have a very special stay with us

"Wonderful stay"

5
User 08/02/2020

We had rooms in the new annexe. My room was so beautifully furnished that I Could have stayed in there and not ventured out. Wonderful food in the restaurant and fab cooked breakfast. Staff all very attentive.wish we were staying longer!

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
So pleased you enjoyed our beautiful new rooms. They have been live since November and are proving very popular with guests. Our team in the kitchen are really cooking with gas (literally ) at the moment and are really making the old horse rock. Yesterday was a cracking example despite major weather warnings we served over 140 Sunday lunches which really is amazing. We look forward to welcoming you back soon.

"Lovely stay "

5
rick321, Saltburn-by-the-Sea, United Kingdom 27/01/2020

Stayed on a Saturday night with our dog Sid. Our room was very clean and comfortable, with a lovely roll top bath. Food was excellent, with a lovely breakfast in the morning. All the staff were really friendly and welcoming especially Cath, Mark and Tom. Will definitely be going back and would highly recommend this lovely pub.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
So glad you all enjoyed your stay with us. We love to welcome dogs to the Black Horse and we are on the doorsteps of some great Yorkshire walking routes. Tom, Kath and Mark were thrilled to get individual recognition from yourselves. We have a fab team here full of some real characters. Hope to welcome you all back soon.

"Fabulous hideaway"

5
User 23/01/2020

We unexpectedly came across this truly fabulous hotel and restaurant, whilst browsing the internet for somewhere to stay on our weekend away. We are delighted that we did. We received a warm welcome as soon as we arrived, and from then on all the staff were wonderful Our suite was way beyond our expectations, the accommodation is what you would expect from a 5 star boutique hotel. In the evening we decided to eat in the restaurant, and we were bowled over by the ambiance and menu. The venison wellingtons was absolutely superb, as was the service. In the morning we had a wonderful breakfast, using high quality ingredients. I will most definitely return to this hidden gem very soon.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Oh bless you for writing such a great review about your stay with us. We have recently added a further seven new rooms to our stable and they are seriously delightful. So with great accommodation, service and food The Black Horse really is cooking on gas (in more ways than one!) The Venison dishes are a seasonal specialty.. Tonight's special is venison suet pudding and it looks amazing. Many thanks for taking the time to find us. We hope you will be back soon.

"Mrs Kathy Goddard "

5
User 22/01/2020

A fantastic traditional Inn with beautiful rooms, delightful staff and exceptional food - second to none in every way. Lives up to all previous positive reviews and we cannot wait for our return visit.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
We receive amazing feedback through Trip Advisor and consequently receive many new customers as a result of the reviews read prior to booking. Many thanks for your review. It means such a great deal to us all here. We very much hope to welcome you back soon.

"Outstanding from start to finish the Black Horse is wonderful"

5
User 21/01/2020

I have to say in many years of travel the Black Horse really impressed me, my room was nicely decorated, designed for a romantic couple and not a single guy traveling for business but nonetheless it was delightful. What made me smile when I walked in the room was that in the cups were curly wurlys, which were enjoyed with gusto with a cup of tea. The little fridge had milk, water and juice which again was a really nice touch. The staff were very nice, happy and very professional, which did stand out. The food and presentation again exceeded my expectation, truly a wonderful chef who is really focused on the food and presentation. Breakfast again was truly magnificent. Hopefully I will be back in North Yorkshire in the near future!

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Thank you so very kindly for your glowing review. I have shared it with the team here and they literally are all glowing with pride Our complimentary gifts in the room are always very much appreciated by our weary gusts but the Curly Whirly always tends to steal the show. We very much look forward to welcoming you back when you are next in the area.

"Wonderfull"

5
christopherb628, Glasgow, United Kingdom 16/01/2020

Just a fantastic little pub with rooms rooms are lovely everything you need simple heating on and off great hot water free parking free wifi the food is fantastic really superb and the bar is great beer great but it was the staff one guy and two girls night we stayed and they were top class breakfast was brill too first time we stayed but it wont be last well done all

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Brilliant news. So pleased you enjoyed your stay with us and that the staff where the highlight of your visit. We have a great team here at the Black Horse and we really are cooking with gas. Hope very much to welcome you back soon.

"Exceptional rooms & food"

5
FabulousFoodies, Chester, United Kingdom 07/01/2020

I couldn't rave any more about this fabulous little Yorkshire pub. The new rooms in the coach house have been done to an exceptional stand and completely surpassed my expectations. In addition to this the food in the pub was stunning with local meat and sausages for dinner and a huge hearty breakfast in the morning. As they allow dogs too it couldn't be rated any higher in my expectations!

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Fantastic. We all work very hard to delight our guests and receiving glowing reviews like this is exceedingly rewarding. As a country pub we welcome dogs to visit and stay with us but we do reserve some rooms for guests who have allergens. Please do return soon and make sure you try out another room

"New year break"

5
Carol M, Goole, United Kingdom 03/01/2020

Stayed with 5 other couples for new years eve and day.Could not fault in anyway. Food excellent and value for money Staff very friendly and polite. We stayed in the recently renovated house close to the pub all rooms tastefully decorated and clean.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Many thanks once again for choosing to allow the Black Horse to cater for you and your friends New Years Eve celebrations. We really enjoyed your company and are delighted to receive your glowing feedback. We do hope you that we have started off a new annual event and we all very much look forward to welcoming you back soon

"Blackhorse inn"

5
Bazw44, South Shields, United Kingdom 02/01/2020

100% value for money staff were exellent and great room and breakfast.evening in restraunt food exellent.location great owners were so nice to speak to room was value for money Would definitely come back again.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
We so look forward to your next visit. Please try out one of new rooms they have been incredibly well received by our guests. All the very best for 2020.

"Christmas Day"

5
poppyd849, Bedale, United Kingdom 30/12/2019

We had a most lovely Christmas meal with the Black Horse this year! On what must be a hospitality nightmare day the atmosphere was relaxed, the staff super friendly and the food was, as usual, out of this world! Well done and thank you x

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Thank you so much for your review. Christmas day has expectations for everyone and it is really rewarding to know that you had a very special day with us and enjoyed not only the food but the atmosphere and the staff. I have shared your review with the team here and they are thrilled that all there hard work paid off. All the very best for 2020 and we look forward to welcoming you back soon.

"Best Christmas Meal Ever!"

5
User 30/12/2019

This year my self and my family decided to eat out for Christmas Day and chose to come to our favourite local The Black Horse in Kirby Fleetham where we are never disappointed with the quality and service we receive every time! And we certainly made the right choice. It was full to the rafters creating an amazing atmosphere and the smell of delicious food hovering in the air couldn't have been any better. We sat down in the restaurant egerly awaiting our Christmas Dinner, the staff where rushed of there feet but where so efficient and friendly it was a very smoothly run operation and nothing was to much trouble, even in the mist of cayuse a very welcome pot of cornflour came to my rescue to remove a stain from my new dress! very much appreciated.As for the food..... it went beyond my expectations it was truly amazing I could not fault a thing just Perfect! Perfect pub! Perfect Food! Perfect service! Perfect Christmas Day Thank you all for making this happen, see you Next Year same time !!!!!!!!!!

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Thank you so much for your glowing review of your Christmas Day experience with us. The whole team worked really hard to ensure you had a great time and receiving this feedback is very much appreciated and will be shared with everyone. So pleased we managed to remove the stain on your dress. We very much look forward to your custom in the year ahead.

"Christmas with no dinner"

1
356JulieT, London 26/12/2019

What a disappointment we had booked Xmas dinner for four at 1500 Only after numerous visits to the staff we we eventually seated after 1600.The staff were clearly ran off their feet we had no one available to take drinks orders or any explanation or apology When the turkey arrived for 2 people it was covered in gravy and the veg were cold we never did get the other 2 meals and by this time we'd had enough We'd booked a Christmas lunch for 4 not a relay race also a taxi had been ordered for 1730 and as the clock was approaching 1715 and no staff were around we decided to leave The staff are extremely hard working but they can only work with what they have got maybe you took on too much We have dined in many places over the Xmas and new year period be it in the UK or abroad but this experience has left a real nasty taste which is such a shame Last year we were at Middleton lodge which again it was very busy but they had the staff to cope and what a delight and a memorable time we had

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Please see previous response.

"Christmas Dinner"

1
User 25/12/2019

Well how can I describe the Christmas dinner experience.... The word shambolic. We booked a table for 4 in OCT ?? we find our selves at 1630 still waiting for our dinner then finally after several visits to complain we are at a table in the bar not restaurant. Ok we will go with that ..... Food 3rd rate cafe food Turkey clearly bought in not off the bone we paid £150 pounds in Oct for this. Food was cold and covered in gravy to disguise the turkey roll. If I wanted turkey roll I would have gone to the Co Op. What a disgrace please avoid this pub the beer might be ok its bought in but the food at christmas is a disgrace. I got my money back £160 will never be back.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Thank you your review. We use the highest quality products and our turkey crown was locally supplied and has been admired throughout the Christmas period. As for your other comments readers of this will see that our other reviews represent the business more accurately.

"Evening 3 course Sunday menu"

2
User 22/12/2019

Visited on Sunday evening and unfortunately we left feeling a little disappointed. When we arrived a number of staff were near the counter nobody even said hello,so we wandered through to the bar and ordered some drinks and asked for a table for 2. We were whisked straight through to the dining room and seated straight away then handed a piece of a4 paper with a 3 for 19.95 menu on it. We would have liked to have ordered some wine with our meal but no list was on the table and the waiter never offered. We ordered prawn cocktail and a black pudding starter. The prawn cocktail,cheapest possible small prawns on a tiny amount of shredded lettuce with half a plum tomato i initially thought the tomato had been charr grilled as it appeared a little shrivelled and black in places but upon eating it I realised that no it was just off. Main course of traditional beef was a little better and served with a huge Yorkshire pudding but although it was visually impressive it needed the small jug of extra gravy as it was as dry as sticks to eat. Beef was lovely and tender and served pink, but 2 sprouts each 2 roast potatoes 3 carrots each although cooked very nicely etc had I only had a main course I'd of had to eat again when I got home. During our meal we had to go to the bar to get our own drinks at the start of our main course we asked for some more drinks to be served at the table these still hadn't arrived upon finishing our main course and we had to request them again. Sticky toffee pudding was pleasant enough but pretty dull presentation. As for the staff the guy with a beard was pleasant and friendly but appeared to be doing the bulk of the work as another member of the team spent the whole evening only fussing over one table of 4 who she appeared to know. I went to the bar to order drinks during our meal 2 staff members looked at me and walked off to do other things so I had to interrupt the chap with his head in the computer to serve me. So to summarise our bill for lunch and drinks came to £66 not bad at all but the service and food wasn't up to our expectations at all.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Thank you very much for your review. We are very disappointed to learn about your experience.. This is a very unusual complaint for us to receive and I assure you we take your feedback very seriously. We would much of preferred you to of informed us before you left the Black Horse so we could addressed the issues immediately whilst you were still on the premises. Kind regards

"Amazing hidden little gem"

5
debbieann49, Bradford 21/12/2019

Food, room and service all excellent. Well worth a visit. The decor in the room was very chic, our room had a bath in it. The Sunday lunch and breakfast were absolutely delicious we could not fault the food or the service

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Many thanks for your review. The Black Horse often gets called a hidden gem and this is despite it only being 10 minutes off junction 51/52 on the A1M. So pleased you enjoyed your stay. Please make it a New Years Resolution to visit us again soon.

"Brilliant Sunday lunch"

5
User 15/12/2019

Visited today with my wife & three year old and really enjoyed it. The pub has a very nice country feel to it with open fires, stone floors etc. We had food off the Sunday lunch menu which we found to be good value for money at £16.95 for two courses or £19.95 for three. I had the game and wiled mushrooms terrine for my starter and roast beef for my main. The food was of the highest standard and couldn't find a fault with it if I tried. All the staff that served us where very friendly and welcoming. Over all we really enjoyed our visit and look forward to going back.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Many thanks for your review. Our Sunday lunch is incredibly popular as it offers such great value for money to our customers. I have shared your feedback with the team and they are all delighted, We all very much look forward to welcoming you back soon.

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.