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Black Horse Inn, BW Signature Collection Hotel, Kirkby Fleetham

7 Lumley Lane, DL7 0SH, Kirkby Fleetham, Great Britain - Voir sur une carte
Black Horse Inn, BW Signature Collection - Vue extérieure Black Horse Inn, BW Signature Collection est idéalement situé dans le centre de Kirkby Fleetham. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Profitez du charme rustique du Yorkshire du Nord rural et de l'hospitalité légendaire du Yorkshire au Black Horse Inn, BW Signature Collection. Niché dans le joli village de Kirkby Fleetham, l’hôtel est situé à seulement 13 kilomètres de l'hippodrome de Catterick et à moins de 32 kilomètres de la région des Yorkshire Dales, avec ses fantastiques sentiers de randonnée et les sublimes cascades Aysgarth. Il n'est pas étonnant que cette région soit appelée Le Pays de Dieu !Comme vous pouvez l'imaginer, l’hôtel exhale un charme rustique et se distingue par ses poutres en bois, ses sols en pierre naturelle et ses cheminées ouvertes. Les gourmets apprécieront les bières traditionnelles locales et la cuisine récompensée d’une rosette AA, qui font de cet établissement un endroit unique. Prenez le temps de vous détendre dans le restaurant, le bar ou le jardin. Nous disposons de sept magnifiques chambres, qui présentent une décoration individuelle dans des tons neutres, ornées de meubles bohèmes. Toutes les chambres disposent d'une télévision haute définition à écran plat et d'un petit réfrigérateur avec du jus d'orange frais, du lait et de l'eau. Certaines chambres sont même équipées d'une baignoire sur pied pour offrir une touche supplémentaire de luxe à votre séjour. Ajoutez le parking et l'accès Wi-Fi gratuits, et vous voilà prêt pour un séjour agréable et sans tracas.

BW Signature Collection

Black Horse Inn, Hotel

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Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  •  Restaurant
    Restaurant
  • Bar-salon
    Bar-salon
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2020
Basé sur l'avis de 842 voyageurs
Note attribuée
Excellent
631
Très bon
133
Moyen
43
Médiocre
17
Horrible
18
CONSULTEZ LES AVIS POUR
En couple En couple
489
En famille En famille
132
Escapade entre amis Escapade entre amis
65
Professionnel Professionnel
54
Voyage solo Voyage solo
14
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Amazing food and nice room"

4
User 14/09/2020

Very impressed with the quality of main courses and desserts and fairly priced. Although the breakfast menu was small and on the pricier side. The staff were very polite and thought the room was very nice and cosy. We were surprised to find no hand soap in the hotel room given the current pandemic and asked at the reception whom was going to have some delivered to the room. After an hour we had still not heard anything and it was getting quite late so called the hotel again and then received it within 15 minutes. Other than that overly pleased and would definitely stay again.

"3 night stay and we loved it"

4
Alex D, Thatcham, England, United Kingdom 13/09/2020

Visiting family up north during the post lockdown period we opted to stay B&B rather than invade their homes for a few days and found this pub was located midpoint between the two locations where our family both lived. Very happy with our find and our stay given the short notice and it was good enough to make it onto the list of places we'd stay at again... That's our Seal of Approval of this place... :D We ate there on two of the nights with our northern family and the meals were great. Breakfast was fab too (I especially loved the kippers...). Staff were very friendly, the pub was nice and the room we had (Arkle?) was very comfy. The rooms all have names of famous racehorses and our one was in a separate cottage just 30-40m down the road from the pub itself (3 or 4 other rooms located in the same cottage). Comfy bed. I think the only negative I'd have is that the bedroom wall must be paper thin as we could clearly hear the people talking and just moving about next door. They weren't shouting either... It's the reason I've given a 'Very Good' rather than an 'Excellent'.... Not sure what the people in the next room would have made of my snoring my way through the night after a couple of pints of Boltmaker... I await a review from them complaining about the noise that kept them awake all through the night... EDIT: On reflection maybe I'd have a different review to write if the couple in the next room were 'energetic' users of their bed or kept the TV going on all night. Maybe the owners do need to think about adding another layer of plasterboard each side to make the rooms a little more private as I don't want to hear everything going on next door and it's no exaggeration to say that any noise travelled...

"Best Sunday Dinner ever"

5
User 07/09/2020

Would 1000% recommend and re-visit, the best Sunday dinner I've ever had and also very friendly staff. Well priced for the service and for the quality of the food. Staff are very helpful and can't do enough for you

"Great good and staff very disappointing rooms"

3
applejack22222, manchester 05/09/2020

Very mixed feeling when writing this review as the majority of the staff are carrying this establishment and this review is aimed purely at the owners of the hotel. We called prior to booking as was looking for a room with a king size bed and confused on the website as to which room to book ( was undecided between 2 hotels in area). I called the number at the bottom of the website. A very helpful man explained a couple of the double room had king beds and he would watch out for the booking and allocate it to a king bed. He called me back immediately and also gave me bed and breakfast for the £129 price to which I was very grateful. We arrived and the manager showed us to the room (desert orchid. ) Sadly no king bed but what struck me more was how sad and tired it looked in comparison to the fabulous reviews. We would have been happy to leave and find another hotel rather than stay in the room. I explained the mix up with the king bed and he was very helpful and took us to another room, (shergar) this was 2 singles pushed together and seemed a better room. We were still disappointed as the more we were in the room getting freshened up to go to eat we felt the room was in a nutshell “grubby” and in need of good lick of paint and refurb. We opened the windows to let some fresh air in ( Apparantly this is the room customers with dogs like to stay) which was apparent. Thank goodness we only booked one night and the rate was ok. Although still felt paid over the odds for a 3 star quality room. On the other side the meal in the restaurant and breakfast was beautiful and the waitresses and chefs were lovely. The saving grace of the stay. Recently, strangely, reviewers have rated this place but really owners you have had months of lockdown surely you could have spent this time wisely and sorted out the mouldy windows and stained curtains and carpets. Second night in a different higher end bed 5 star bed and breakfast. Much cleaner and £35 cheaper! What a shame it is a lovely place going to rack and ruin

Rosie Bell, Sales at Black Horse Inn, responded to this review
Thank you for your review. We take all feedback very seriously and a re very grateful for you for taking the time share your views on TripAdvisor. The Black Horse is a very unique destination and is proving very very popular this summer. As you can see from fellow Trip Advisor users we generally receive glowing reviews. Our redecorating programme is on going and due to our on going commitment to providing accommodation to key workers not all our rooms have been redecorated yet this year.

"WOW WHAT A PLACE"

5
User 02/09/2020

Love Love this place.Rooms are fabulous spotlessley clean Food is allways delicious. Its dog friendly. The staff can't do. enough they allways go above and beyond to make your stay really special. Certainly making the best of the current difficult circumstances very professional.Cant wait for our next visit FABULOUS Matt AND Gail AND Lady

Rosie Bell, Sales at Black Horse Inn, responded to this review
Thank you for your glowing review. Well behaved dogs and their owners are very very welcome here and we look forward to welcoming you back soon.

"Brilliant meal"

5
B4605HJrichards, London, United Kingdom 01/09/2020

Visited last week with colleagues and will return. Great menu, excellent quality. Nice location and great service. We had a vegetarian with us who said it was her best meal ever. I had scallops to start followed by monk fish scampi. Outstanding.

Rosie Bell, Sales at Black Horse Inn, responded to this review
Thank you for your review. The monk fish scampi has been on the menu for 4 weeks is incredibly popular with our guests. Vegetarians are well catered for we do an amazing mushroom starter which is literally out of this world.

"As Good As Always"

5
User 01/09/2020

Food, room, service, staff, Covid guidelines all faultless as always. We have stayed in most of the rooms which are immaculately clean, all with individual tasteful decor and homely touches. This is our favourite venue to meet our friends who share all my views posted in this review. We never need an excuse to come to the Black Horse.

Rosie Bell, Sales at Black Horse Inn, responded to this review
Oh thank you so much for your loyalty. In these challenging times we are so very lucky to have such a strong support form our regular customers. It is very much appreciated.

"Mini Moon from hell!"

1
User 31/08/2020

So having had our wedding day completely changed due Covid. We were treated to a couple of nights here. The photos on the website are nothing like the room we got. It was Damp and paint was peeling from the walls.. we complained and were told we had the best room already so if we wanted to change it would be worse and it wouldn't be until the following day. Totally disappointed, I emailed head office on Thursday and it still hasn't been acknowledged.Whilst we were there we overheard another family complaining about a damp room too.. I've attached photos of our room and the Damp walls, the manager knew it was damp but said there was nothing he could do about it as it's an ongoing problem.Wtf!!! We cut our 3 day mini-moon short and would not recommend this place for an overnight stay! £351 for 2 nights is extortionate for a damp dingy tiny room...

"Restaurant review"

3
heather h, Northallerton, United Kingdom 30/08/2020

Its difficult to write a balanced review as there were both good and bad points. It was one of our first meals out after lockdown. Other places we had visited made us feel safe with tables very well spaced, table service, one way systems and Covid aware staff. We didn't see the same things at the Black horse. The tables were very close together, people were standing at the bar, guests and staff were walking everywhere and we personally didn't feel safe. It was very busy and the wait for food long. Many tables were complaining When the starters arrived for the two couples seated next to us, they were told "sorry for the wait, you needn't bother coming again" !!!!! Not surprisingly they left after their starter. Their leaving gave us more space so we stayed for our meal. The food however was excellent and we will revisit for food but not until Covid has settled

"Fab first stay"

5
dougall45, Wakefield, United Kingdom 21/08/2020

We went for our first much needed break following Covid restrictions. Met by Steve with a top welcome and a great explanation of all the things in place to make our stay safe. We stayed in Best Mate, a lovely room with top furnishings and luxurious bedding. Beautiful en suite too. We ate in the restaurant, food was excellent, as was the service from everyone. Breakfast was top drawer too. A massive 5 out of 5 for our stay We will be back, no doubting that. Well done to all the team.

"Excellent food and lovely hotel"

5
625JohnR, London, United Kingdom 17/08/2020

Visited on our way up to Scotland as basically half way. We have never stayed in this part of England and I only booked after reading the reviews on tripadvisor. Have to say it was so good that we booked for our return leg next week. The rooms are spacious and very clean and all the staff super helpful and friendly. The standout though for me was the restaurant. We have been lucky enough to eat at many top restaurants and here is right up there but a fraction of the price. The portions are very good and the ingredients top quality and very well cooked. The bar also is worth a visit and has a good selection.

"Absolutely fantastic with amazing food!"

5
loz2121, Driffield 16/08/2020

Myself and my partner came here to stay for the night in Feb 2020. It was absolutely fantastic! The room was clean, well presented and very spacious! We stayed in a room on the ground floor and had a door out into a little patio with a table and chairs. The food is absolutely out of this world! We both had garlic mushrooms to start and fillet steaks! Both cooked to perfection and very filling. Service is very good and all staff are very friendly and helpful. We returned for a meal (15/8/2020) unfortunately couldn't get a room as it was fully booked. But Once again the food was fantastic, Perfectly cooked and great choice of food available. We couldn't fault anything. Very well socially distanced and clean with plenty of sanitising stations available. We will definitely be returning in the future!

"Simply fabulous!"

5
Jaykue, Rossendale, United Kingdom 16/08/2020

We were both really fed up on Friday morning and after checking for a few last minute deals we came across the Black Horse, Kirkby Fleetham. We're not over familiar with the area but we do know that North Yorkshire is quite simply one if the most beautiful counties in the land. So, on a whim, we booked a room and we couldn't have been more pleased. Everything from the staff (great sense of humour) to the room (extremely clean) to the food (delicious) was just a fantastic and we can't recommend it enough. Just one little tip - book a table in advance if you plan to eat, as the restaurant was extremely busy. Who knew!?!?

"Excellent Stay - Felt so safe"

5
StrathavenSightseer, South Lanarkshire, United Kingdom 15/08/2020

I promised Steve a good review....... We booked a room in the Black Horse Inn as a stop over on our journey south. Due to Coronavirus we also pre-booked a table for dinner - what a hidden gem! From arrival (plenty car parking at the back of the Inn) to check out, we were looked after by all the friendly and welcoming staff and nothing was any problem. We felt so safe - I had even packed anti-bac wipes to wipe down the surfaces in the room but there was no need, our room (Shergar) was immaculate as was the bathroom. An added bonus was the garden outside our room and a roll top bath! There was a one way system to follow within the Inn which most guests followed with social distancing at the bar also adhered to. The food was excellent both at dinner and breakfast and the waiting staff couldn't do enough for you. Thank you for a safe and wonderful stay - we will be back for another visit.

"Excellent in every way "

5
MrsHR-J, Yorkshire, United Kingdom 13/08/2020

We stayed here for a few days to rest and recharge and that's exactly what we did. The room was spacious and clean with a super comfy bed. Quirky decor made it extra special. The staff are friendly and helpful and are clearly a happy team. We had a lovely walk around the villages to Kirkby Hall. The restaurant is absolutely amazing and the delicious food, cooked and presented with attention to detail made the break extra special. Thank you to the wonderful team, we will be back soon

"Fantastic food and service"

5
User 11/08/2020

Visited tonight for dinner , from arrival to finish all great , food was very good . Well cooked and presented. Everyone really enjoyed the food , dessert was fantastic too. A very warm evening and they were very busy . Lots of staff and everything was just great . Now our new local well worth a visit . We have a holiday Annex in Aiskew just 4 miles away and will be highly recommending the Black Horse To our guests . Thank you and keep up the great work

"Little gem"

5
rogerjcutler, Great Yarmouth, United Kingdom 11/08/2020

We have stayed on quite a few occasion standards remain exceptionally high The food service and rooms are amazing it is without doubt our favourite place to stayThe room is always spotlessly clean and the customer service is exceptional

"Comfortable room and friendly staff"

5
Lynda R, Halifax, England, United Kingdom 11/08/2020

Our first outing away from home since Covid. What a wonderful place to chose. The staff were well trained with the new rules ( hand sanitisers etc) they were polite and friendly and made us feel safe in the hotel, bar area and restaurant. We stayed in the Coach house and the room was beautiful, comfy and clean. The crisp white cotton bedding were a delight! Our meals taken in the restaurant were delicious and plentiful and we enjoyed a few drinks sat in the bar before and after trying some new gin flavours. I would highly recommend the Black Horse Inn.

"Understated overall quality"

5
BrianBBriighton, Brighton and Hove, United Kingdom 10/08/2020

This was our ‘breakout', from lockdown, for my wife, a couple of friends, our 2 dogs and myself, on the evening prior to the 4 of us sharing a cottage for 5 nights so it needed to be good. It didn't let us down. The bedrooms were spacious with very comfortable beds, tastefully decorated and really lovely en suite bathrooms. High standard and selection of food and drink and staff very friendly and attentive. Delightful and peaceful location, former 4 in a bed winner and being a Best Western completed our first evening away - bliss.

"A wonderful end to a spontaneous week"

4
User 06/08/2020

Staying at this hotel was something we did on a whim. We started our week with no plans at all. And this was our last night. We pulled over in a town nearby and Googled places to stay. The Black Horse Inn came up. We saw it was a Best Western hotel, and to be honest I laughed. Having seen 'A very British hotel: Inside Best Western' I had preconceptions about this hotel. It is the high end of the best western spectrum, but I was still dubious. But it looked lovely, the menu looked good and breakfast was included. And at the price we paid, we couldn't grumble. It was booked. Kirkby Fleetham is a small quiet village, and I think the Black Horse Inn may be the only establishment there! We parked up, and took the wrong entrance to the building to start with. But we found main reception and we're greeted by some friendly staff members. I also noticed a plaque above the door, not only was this hotel a best western signature, it was a four in a bed winner! We love that show, so it sealed the deal for us. We quickly checked in and we're shown to our room. To get to the room we walked through a beer garden, in which there were sat two manaquins with face masks on. This added to the charm of the place. All of the rooms were named after horses, and ours was Red Rum.The room was spacious and clean. The winning point for me though...the free standing bath in the room itself! I love a good bath, and it's not often I get to have one in such a lovely bathtub. I decided after tea, that's where I would be spending my evening. We decided to get showered and freshen up before we went for food. The en suite shower room was lovely, the shower had one of those big shower heads that rains water on you. The toiletries provided were pretty nice actually, didn't leave my hair feeling horrible like some do. We went into the restaurant area, and were seated by a lovely chap. Didn't catch his name, but I loved his sense of humour and general demeanor. We ordered the scallops to share as a starter. They were tasty. I ordered the burger for a main, and R ordered the suet pudding. Wow. The food was delicious. The burger was juicey and the tomato relish really made it. The suet pudding was full of fall apart meat and came with some super creamy mash and roasted veggies. We decided against dessert as we were just too full, but our wonderful waiter said they would probably be able to hook us up if we decided to come back a bit later. We were still really full, so decided not to. We headed back to the room just in time for a storm to start. I was able to watch the lightening and listen to the thunder and rain while in the luxurious bathtub. It was a really warm day/evening so we had to have the windows open, especially with me running a bath. One of the windows let A LOT of water in, so we had to put a towel on the windowsill. We did try having it closed, but it was just too hot. We watched a bit of telly, but I was asleep in minutes! The bed itself was ok, not really anything special and we have slept on better. But we both had a reasonable night sleep. We went for breakfast, but we must have misheard the times so were early. Instead of going back to the room, we went for a walk around the village. The sun was shining and it was very quiet. A nice stroll really. The lovely ladies doing breakfast service sat us and provided a menu. She explained how they usually had the tables set prior to coronavirus, and were apologetic. But there was no need! I chose the salmon and scrambled egg, R went for the kippers. We were given mixed toast, and cereal. The whole thing was delicious. We will absolutely be returning to see Steve and the team.

"Perfect quiet atmospheric accomodation"

5
MASQUES, Lincolnshire 03/08/2020

We were looking for somewhere in the countryside away from the crowds .We wanted somewhere we could stay over ,eat whilst there within the hotel and feel " at home " but away from home ! This was the perfect place .The food is superb with ample choice for supper or breakfast .The service is personable,not fussy and discreet .

"Anniversary Stay"

5
amyjS4202AA, Leeds, United Kingdom 03/08/2020

We stayed for one night for our 1st wedding anniversary. The room was beautiful and basically a suite. We had drinks in the bar in the afternoon (good wine selection and beers) and ate in the restaurant in the evening. It was the Sunday menu and the roast beef was amazing, cooked to perfection (was asked how I liked it cooked as well which was good). Hubby had the pheasant and was equally as good. Service fantastic and generally just a lovely stay from start to finish. Highly recommend and we'll certainly be back.

"Superb Stay"

5
Blue19717, Redcar, United Kingdom 01/08/2020

We were testing the water out of lockdown and we were not disappointed. This hotel is fantastic, everyone was friendly and helpful and the food delicious. The room was lovely with an extremely comfy bed. We felt completely safe.

"Room"

2
User 29/07/2020

It is a good job we did not take a cat because there was no room to swing it! Tacky posters and signs trying to be funny but actually summed up the place. Was given a room that we did not booked with no explanation but was still charged the full price of the room we actually booked. AA Five Star is very questionable.

"£10 FOR A BOWL OF SALAD!"

1
User 27/07/2020

I can't fault the rooms, they have everything you will need. However, what I can fault is the restaurant. If you eat at the restaurant (difficult to find anywhere else to eat) and order two £2.95 side dishes you will get charged £12.35, despite trying to explain to the staff that the maths doesn't work and there is only one salad priced on the menu. Avoid the restaurant!

"An anniversary treat after lockdown"

5
592bernice, Selby, United Kingdom 25/07/2020

Just spent an amazing 3 days at the Black Horse Kirkby Fleetham what a gem amazing food staff who could not do enough for you, room amazing Black Bess huge room with a fridge huge en suite and a bonus your own terrace that was all lit up at night highly recommended we will be back

"Black horse inn"

5
taniaaitken, Peebles, United Kingdom 22/07/2020

Comfortable hotel run by friendly owner and staff who went out of their way to make us feel welcome. The staff provided a great service, the food was delicious and the room was very Comfortable. Overall very pleased with our trip.

"Our first stay away after lockdown eased."

5
nickhind65, South Yorkshire, United Kingdom 18/07/2020

The members of the Black Horse Inn were very welcoming. The inn was in a lovely village that was well kept. Mark and Steve made us feel very welcomed and took the time to chat with us. Very please with the food we had although the prices on the menu were a little on the high side as were the drinks. The rooms were very roomy and in good order and the bed was very comfortable. Because of the current pandemic the rooms could not be cleaned during the stay but that was not a problem. Definitely will be back there and would recommend it to others.

"Clean beyond our expectations, comfy, classy and cracking menu too."

5
Karl-Kemp1, Stromness, United Kingdom 16/07/2020

We booked as needed to go from one end of the country to the other, and taking the dog so we like to stop half way to ensure it isn't to much for her. Coronavirus was a worry but we decided we would clean upon arrival, we felt a bit like we were on 4 in a bed, but the place was completely spotless, the spray went on and then everything wiped, the wipe was as clean as when I got it out the packet, so domestic staff are doing a fab job. We then went to use the restaurant, it was early so we didn't need to book. We had a nose around on arrival and I think all the tables we saw were well distanced apart, even the tables in the beer garden. It helped make us feel at ease and we were able to enjoy a delightful meal. We both had a pasta dish, a side of garlic bread eaxh and a glass of wine each and it came to just £24.00! the menus they are using are desposable and the food was good high end gastro pub. I had king prawns, risky as sometimes they end up curled up and tough but these were succulent and fresh. My O/H had mushroom tagliatelle and it was rich, earthy and had a nice variety of different mushrooms. The setting is a lovely village, quiet and good green spaces to walk a dog, parking not an issue, wish I had known about this place before, everything has exceeded expectations. Staff are friendly too, Its a village pub so nice chilled ambient pub with a good feel. Good food, good value and we will be back.

"Life after lockdown"

5
Luke108, Chilton Trinity, United Kingdom 07/07/2020

We visited The Black Horse Inn at the very beginning of July. It was our first trip away since the covid 19 lockdown, and the first week the hotel and restaurant opened since march too. I couldn't really fault our visit at all. Obviously, with social distancing and other measures in place, things are slightly different. What I really liked though, was how natural they made it feel. Nothing was too over the top / in your face, it was a very relaxing environment and I felt incredibly comfortable. So well done on that front. After reading through many reviews before we booked, it was mentioned that the Shergar room was one of the best. So I requested this room. It was lovely, tucked away, with your own little garden. Nice and large room. Lovely furniture. Bathroom was lovely. Excellent shower plus the added benefit of a roll top bath too, which is wonderfully relaxing with a glass of prosecco. I love small independent places where each room is different and has its own character with little nick-nacks dotted around. It's a little gem of a place. My only critical point to make is the fridge. It's awful. Really out of place in the room. It's loud. Unsightly and ruins the look and feel of the room. It needs housing in its own cupboard or get rid! Other than that. A faultless room. We had dinner in the restaurant, food was outstanding and would recommend anyone to eat there whether you are staying or not. Breakfast was brilliant, home made secret recipe black puding was amazing!! Would highly recommend to anyone, and we would love to return again too. Thank you to Steven and Rosie for making our short stay so lovely, and making us feel so welcomed.

Rosie Bell, Sales at Black Horse Inn, responded to this review
Many thanks for your wonderful feedback. The Black Horse has really missed all our customers and it is so so good getting back into the saddle. Your glowing review was very well received by the whole team who have worked so hard to ensure we opened safely. Thank you for the fridge feedback. We normally gave fresh milk and orange juice to customers and kept them in the fridge. Our regular customers really appreciate the added luxury of having a fridge in the room. That aside. So pleased you enjoyed your stay and new hope to welcome you back again in the near future.

"Nice place but poor service"

3
FrankieB549, Manchester, United Kingdom 26/06/2020

My girlfriend and I stayed here in April 2019. I have finally got around to writing reviews of the places we have been. We stayed for 2 nights and the accommodation was lovely. We had seen it on Four in a bed and were excited for it. The first night we had a nice meal and a few drinks on the site and chilled in the room. Second night was a different story as they had a huge party on. There was no mention of this prior and the restaurant and bar were pretty much out of action. If you have been to the area you will know there is not much else to do so we were forced to stay in our room from 8pm onwards and then kept awake by loud music until 1.30am. We had still enjoyed it although this has left a sour taste. We complained next morning in a nice manner and would be assured the manager would call us. Despite two emails later we never heard from them. It's a shame as I would have gone back as the accommodation and food were lovely aside from the party. It is just a shame that they don't take their customers seriously enough.

"What a find!"

5
Monica D, Sheffield, United Kingdom 10/03/2020

As I have been very apprehensive about a knee replacement operation on Friday 13th, my husband, bless him, looked for an overnight stay that wasn't too far from our home in Sheffield. The weather was brilliant, the journey good and the Black Horse Inn very good. Our accomodation, in one of the terraced cottages was really ourstanding. Not only beautifully designed but with everything you could possibly need for a comfortable stay. (Including Curley Wurleys!!!) We sat in the bar and enjoyed excellent wine before going into the stylish dining room. An amazing contrast from the old village pub decor round the bar complete with welcoming open fire! We had Sunday lunch which was served until 8pm and was possibly one of the best we have ever eaten! After a good nights sleep we enjoyed a really BIG breakfast. Again superb! I was a bit limited in mobility to travel far around the area but, given the lovely garden outside, we hope to return later in the Spring when, hopefully, I can walk!!! A real find!!!! (And must mention the collection of seaside postcards in the toilets. A really good idea for a long sit!!!!

Rosie Bell, Sales at Black Horse Inn, responded to this review
What a review! Thank you for your kind words and your attention to detail. The chefs were delighted to be told that your sunday lunch was the best you had ever eaten! That is a huge compliment Our Curly Wurleys are so popular with all guests and defiantely lure guests back time after time.

"Friendly and good value"

5
User 09/03/2020

We had an enjoyable overnight stay and a very pleasant evening meal. There was a wide selection of freshly prepared food available at both the evening meal and breakfast. The staff provided excellent customer service and were very friendly. Overall, very good value for money and highly recommended

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Thank you for your glowing review. We look forward to welcoming you back soon.

"Still lovely"

5
User 09/03/2020

We had a large family party here a few years ago and then went back again as a smaller group. Everything was fab but for one reason or another we haven't been back for a little while. Went with friends last Friday and I'm very happy to report the place is still great, staff, food and decor still top drawer. Highly recommended. Love the new sculpture, but a bit surprised the creepy mannequins are still features of the beer garden!!!

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Thrilled you like our beautiful steed at the front of the pub. The rusty nag is proving very popular. As for our mannequins they have been on a gap year but recently returned. They are very much like marmite with both staff and customers but always generate lots of discussion which is the sole purpose of their being. Thank you for your top draw review it is much appreciated. Please do not leave it too long until your next visit.

"Was going well until the desert arrived - felt totally ripped off"

2
clappedoutmotor, England, United Kingdom 08/03/2020

I would have reviewed this as average however. The mains were nice, the suet pudding did not have enough gravy on nor given an extra pot and couldn't find the girl to ask for more (pub was really busy at the bar). However, 3 of us opted for the 'deconstructed lemon meringue pie'. This was literally a square of lemon curd and very strange meringue that had been flattened in to 3 (yes 3) miniature squares ... what one of our guests described as a form of 'eating A4 paper'. It was exceptionally an 'rip off' at 6.95 each. Worth only 2.50 if that. Not nice to feel ripped off but this pudding was a disgrace to charge that amount for what was not a lemon meringue. Our expection was something like an 'eton mess'. Won't return.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Thank you for your review; we take all customer feedback very seriously. We are very disappointed to learn about about your experience on Saturday night. We are more disappointed that we were not made aware of your experience until now. We actively encourage our front of house team to constantly check on customer satisfaction whilst they are on the premises. We have shared your feedback with the whole team who have taken on board your feedback.

"Best Porridge Ever!!!!!"

5
User 07/03/2020

We stayed here overnight. The accommodation is quirky but there was everything we could need in our room. The staff were all very friendly and helpful and couldn't do enough for us. The evening meal and breakfast were lovely and my husband said his porridge was the best he's ever tasted. He's still talking about it 3 days later!!! We would definitely recommend the Black Horse.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
That really is a Goldilocks review! The chefs are thrilled with this compliment and are very grateful that you have taken the time to share your feedback with the trip advisor world. We look forward to welcoming you back soon.

"Excellent lunch"

5
Thomasladdy, Silsden, United Kingdom 04/03/2020

Found this pub on ‘Good Pub Guide' and is well worthy of its recommendation. Quiet Tuesday lunchtime, we and our dog were made very welcome and shown to a lovely room with bar and open fire. Excellent Timothy Taylor's beer and a really good Shiraz by the glass. Set menu (2 courses for a bargain £11.95) although slightly limited, all the choices looked appealing. We had slow cooked lamb shoulder with haggis Bon-Bon, served with a barley risotto. Absolutely delicious!! We chose custard tart with poached rhubarb and toasted coconut for afters - faultless! Definitely our go-to in that part of the world and hope to return soon. Please don't lose the chef!!

Rosie Bell, Sales at Black Horse Inn, responded to this review
Thank you for your excellent review. Our market menu represents great value for money and is very popular at both lunch time (1200 - 1430) and during the early evening (17000 - 1830). Hope you had a successful shopping trip in Northallerton and we look forward to welcoming you back when you are next in the area.

"Best Turned Out Horse!"

5
TONY H, Leeds, United Kingdom 02/03/2020

Lovely overnight break in a quiet village. Accomm is quirky but first class. Pub is detached (closely) away from the rooms which was useful. Attentive staff. Dog was welcome which really helps. Great beer and top nosebag in the bar area!

Rosie Bell, Sales at Black Horse Inn, responded to this review
Thank you for your review. Kirkby Fleetham is a lovely rural village which boasts an incredible location. Our team in the kitchen are cooking with gas at the moment and our nosebag is really proving very popular with visitors from near and far. They really have the bit between their teeth!

"Never fails to amaze"

5
Reasdia, Mansfield Woodhouse, United Kingdom 26/02/2020

This is our second visit to this wonderful place , we've just had 3 nights in a beautiful new room ‘frankle' which was absolutely beautiful, plush , comfortable .. ‘a little wow' in the stunning coach house. The meals in the restaurant are stunning and staff really lovely. I can't recommend this lovely place enough.

Rosie Bell, Sales at Black Horse Inn, responded to this review
It was very much our pleasure to entertain you and we are thrilled to receive your glowing review. Our newly appointed Coach House has 7 bespoke bedrooms which are all individually decorated and have been very well received by all our guests. Your room Frankle is my favourite with its incredible colour scheme and wow bedroom furniture. We very much look forward to your next visit.

"A hidden gem"

5
karen f, Doncaster, United Kingdom 21/02/2020

What an amazing stay. I booked this as a suprise for my husband for our anniversary and I can honestly say I was not disappointed. Upon arriving staff were friendly, room was beautiful, evening meal was superb and breakfast was excellent. I have already recommended to others and I know I will certainly be coming back.

Rosie Bell, Sales at Black Horse Inn, responded to this review
Praise indeed. So pleased you enjoyed your stay with us. The Black Horse is very popular for birthday and anniversary treats. We have a cracking team here that take great delight in ensuring all guests are made to feel very much at home and return time after time. We look forward to welcoming you back for your next anniversary!

"Beautiful rooms,delicious breakfast"

4
User 21/02/2020

We stayed in the annexe,the room was beautifully decorated and the nice extras e.g. bathrobes,fresh milk & laundry we're much appreciated. Staff were very friendly and the made to order breakfast was delicious.We had dinner there on two nights and those meals were very good too. One little thing that would have been lovely would have been cheap slippers as due to the almost ever present wind,the bathroom was very chilly.

Rosie Bell, Sales at Black Horse Inn, responded to this review
So pleased you enjoyed your stay with us. We have a cracking team that enjoy delighting our guests with their generous hospitality. We have been asked to provide many items in the bedrooms over the years but this is a first for slippers! Very much look forward to welcoming you back soon.

"Great Stay, Food was Amazing however not impressed by the dog at breakfast........."

4
DENISE T, Newcastle, United Kingdom 18/02/2020

Would have given a 5* review as the room was amazing, the food absolutely awesome, bar area friendly, great staff BUT.....realise it is a dog friendly place but to have a dog in the breakfast area licking the table and wandering around the table next to us is not quite the health and hygiene we were looking for....maybe this should addressed as we don't all love dogs - especially around our meals!

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Thank you very much for your review. We take feedback very seriously. Dogs are very welcome at the Black Horse and are presently allowed in the restaurant for breakfast as all facilities are in this room. We hope this will not deter you revisiting us in the future.

"Excellent dog friendly pub/hotel"

5
User 16/02/2020

We arrived in pouring rain during storm Denis. We were asked to wait a few minutes whilst our room was sorted out but this was because we were 'up graded' to a larger ground floor room as we had our dog with us. a splendid evening even though the place was busy (it was valentines day) a delightful meal, comfortable room with lots of little touches that were lovely. Breakfast was amazing.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
So pleased we managed to get you into a bigger room with your dog. The Shergar Suite is ideal for guests and their dog due to the access outside. In the summer it is very special with the private garden area. We now have another similar room in our new Coach House called Black Bess with its own private garden.

"Wonderful Night Away"

5
DurhamClan, Durham, United Kingdom 09/02/2020

Had a wonderful night away at this lovely friendly country pub. The room was beautiful the food was fantastic and all the staff so lovely. It is a real find as it's only an hour away. There were four of us (2 couples) and we booked it last minute. We decided to book a table for 8.30pm and had a few drinks in the bar beforehand. Such a friendly place and the bar staff were really attentive. Our waiter when we had out meal was great fun and brilliant at his job. Breakfast was absolutely superb. And all provided again with a smile. The room was beautiful we stayed in the part outside of the main building our room was the Tiger Roll room. Pics attached. Will 100% be back. Thank you to all that looked after us.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Its was wonderful to read your glowing review. The Black Horse is a very special location and the team here take immense pride in looking after our guests. Thank you for your cracking review. We very much look forward to welcoming you back soon.

"Hidden gem"

5
sarahtuesday, York, United Kingdom 09/02/2020

We arrived to be given a really lovely welcome. We were then shown to a very nice room, which was spacious and very comfortable. It was late afternoon when we entered the bar which was reasonably busy considering the time of day and enjoyed a drink in very pleasant surroundings. Dinner was delicious, some of the best food we have tasted and we have eaten in some very nice places. Breakfast was served in the lovely retaurant where we had eaten dinner and again was delicious. During the whole of our stay all of the staff were really warm and wecoming. We can't wait to visit this hidden gem again soon.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
The Black Horse is often described as a hidden gem which makes us giggle as we are only 10 minutes away from the A1. Thank you for your glowing review. We are very lucky to have a great team here both back and front of house who take great delight in looking after our guests.

"Fab pub with beautiful rooms"

5
abarnard2016, Grimsby, United Kingdom 08/02/2020

We just got back from 2 nights here and loved it. Location is great, staff are lovely,the food is delicious and not overpriced,the rooms are clean, comfortable and well equipped and there's a log fire in the bar. What more could you want? Highly recommended

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
So pleased you enjoyed your stay with us. The Black Horse is a very relaxed country pub and we take great pride in ensuring a our guests have a very special stay with us

"Wonderful stay"

5
User 08/02/2020

We had rooms in the new annexe. My room was so beautifully furnished that I Could have stayed in there and not ventured out. Wonderful food in the restaurant and fab cooked breakfast. Staff all very attentive.wish we were staying longer!

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
So pleased you enjoyed our beautiful new rooms. They have been live since November and are proving very popular with guests. Our team in the kitchen are really cooking with gas (literally ) at the moment and are really making the old horse rock. Yesterday was a cracking example despite major weather warnings we served over 140 Sunday lunches which really is amazing. We look forward to welcoming you back soon.

"Lovely stay "

5
rick321, Saltburn-by-the-Sea, United Kingdom 27/01/2020

Stayed on a Saturday night with our dog Sid. Our room was very clean and comfortable, with a lovely roll top bath. Food was excellent, with a lovely breakfast in the morning. All the staff were really friendly and welcoming especially Cath, Mark and Tom. Will definitely be going back and would highly recommend this lovely pub.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
So glad you all enjoyed your stay with us. We love to welcome dogs to the Black Horse and we are on the doorsteps of some great Yorkshire walking routes. Tom, Kath and Mark were thrilled to get individual recognition from yourselves. We have a fab team here full of some real characters. Hope to welcome you all back soon.

"Fabulous hideaway"

5
User 23/01/2020

We unexpectedly came across this truly fabulous hotel and restaurant, whilst browsing the internet for somewhere to stay on our weekend away. We are delighted that we did. We received a warm welcome as soon as we arrived, and from then on all the staff were wonderful Our suite was way beyond our expectations, the accommodation is what you would expect from a 5 star boutique hotel. In the evening we decided to eat in the restaurant, and we were bowled over by the ambiance and menu. The venison wellingtons was absolutely superb, as was the service. In the morning we had a wonderful breakfast, using high quality ingredients. I will most definitely return to this hidden gem very soon.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Oh bless you for writing such a great review about your stay with us. We have recently added a further seven new rooms to our stable and they are seriously delightful. So with great accommodation, service and food The Black Horse really is cooking on gas (in more ways than one!) The Venison dishes are a seasonal specialty.. Tonight's special is venison suet pudding and it looks amazing. Many thanks for taking the time to find us. We hope you will be back soon.

"Mrs Kathy Goddard "

5
User 22/01/2020

A fantastic traditional Inn with beautiful rooms, delightful staff and exceptional food - second to none in every way. Lives up to all previous positive reviews and we cannot wait for our return visit.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
We receive amazing feedback through Trip Advisor and consequently receive many new customers as a result of the reviews read prior to booking. Many thanks for your review. It means such a great deal to us all here. We very much hope to welcome you back soon.

"Outstanding from start to finish the Black Horse is wonderful"

5
User 21/01/2020

I have to say in many years of travel the Black Horse really impressed me, my room was nicely decorated, designed for a romantic couple and not a single guy traveling for business but nonetheless it was delightful. What made me smile when I walked in the room was that in the cups were curly wurlys, which were enjoyed with gusto with a cup of tea. The little fridge had milk, water and juice which again was a really nice touch. The staff were very nice, happy and very professional, which did stand out. The food and presentation again exceeded my expectation, truly a wonderful chef who is really focused on the food and presentation. Breakfast again was truly magnificent. Hopefully I will be back in North Yorkshire in the near future!

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Thank you so very kindly for your glowing review. I have shared it with the team here and they literally are all glowing with pride Our complimentary gifts in the room are always very much appreciated by our weary gusts but the Curly Whirly always tends to steal the show. We very much look forward to welcoming you back when you are next in the area.

"Wonderfull"

5
christopherb628, Glasgow, United Kingdom 16/01/2020

Just a fantastic little pub with rooms rooms are lovely everything you need simple heating on and off great hot water free parking free wifi the food is fantastic really superb and the bar is great beer great but it was the staff one guy and two girls night we stayed and they were top class breakfast was brill too first time we stayed but it wont be last well done all

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Brilliant news. So pleased you enjoyed your stay with us and that the staff where the highlight of your visit. We have a great team here at the Black Horse and we really are cooking with gas. Hope very much to welcome you back soon.

"Exceptional rooms & food"

5
FabulousFoodies, Chester, United Kingdom 07/01/2020

I couldn't rave any more about this fabulous little Yorkshire pub. The new rooms in the coach house have been done to an exceptional stand and completely surpassed my expectations. In addition to this the food in the pub was stunning with local meat and sausages for dinner and a huge hearty breakfast in the morning. As they allow dogs too it couldn't be rated any higher in my expectations!

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Fantastic. We all work very hard to delight our guests and receiving glowing reviews like this is exceedingly rewarding. As a country pub we welcome dogs to visit and stay with us but we do reserve some rooms for guests who have allergens. Please do return soon and make sure you try out another room

"New year break"

5
Carol M, Goole, United Kingdom 03/01/2020

Stayed with 5 other couples for new years eve and day.Could not fault in anyway. Food excellent and value for money Staff very friendly and polite. We stayed in the recently renovated house close to the pub all rooms tastefully decorated and clean.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Many thanks once again for choosing to allow the Black Horse to cater for you and your friends New Years Eve celebrations. We really enjoyed your company and are delighted to receive your glowing feedback. We do hope you that we have started off a new annual event and we all very much look forward to welcoming you back soon

"Blackhorse inn"

5
Bazw44, South Shields, United Kingdom 02/01/2020

100% value for money staff were exellent and great room and breakfast.evening in restraunt food exellent.location great owners were so nice to speak to room was value for money Would definitely come back again.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
We so look forward to your next visit. Please try out one of new rooms they have been incredibly well received by our guests. All the very best for 2020.

"Christmas Day"

5
poppyd849, Bedale, United Kingdom 30/12/2019

We had a most lovely Christmas meal with the Black Horse this year! On what must be a hospitality nightmare day the atmosphere was relaxed, the staff super friendly and the food was, as usual, out of this world! Well done and thank you x

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Thank you so much for your review. Christmas day has expectations for everyone and it is really rewarding to know that you had a very special day with us and enjoyed not only the food but the atmosphere and the staff. I have shared your review with the team here and they are thrilled that all there hard work paid off. All the very best for 2020 and we look forward to welcoming you back soon.

"Best Christmas Meal Ever!"

5
User 30/12/2019

This year my self and my family decided to eat out for Christmas Day and chose to come to our favourite local The Black Horse in Kirby Fleetham where we are never disappointed with the quality and service we receive every time! And we certainly made the right choice. It was full to the rafters creating an amazing atmosphere and the smell of delicious food hovering in the air couldn't have been any better. We sat down in the restaurant egerly awaiting our Christmas Dinner, the staff where rushed of there feet but where so efficient and friendly it was a very smoothly run operation and nothing was to much trouble, even in the mist of cayuse a very welcome pot of cornflour came to my rescue to remove a stain from my new dress! very much appreciated.As for the food..... it went beyond my expectations it was truly amazing I could not fault a thing just Perfect! Perfect pub! Perfect Food! Perfect service! Perfect Christmas Day Thank you all for making this happen, see you Next Year same time !!!!!!!!!!

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Thank you so much for your glowing review of your Christmas Day experience with us. The whole team worked really hard to ensure you had a great time and receiving this feedback is very much appreciated and will be shared with everyone. So pleased we managed to remove the stain on your dress. We very much look forward to your custom in the year ahead.

"Christmas with no dinner"

1
356JulieT, London 26/12/2019

What a disappointment we had booked Xmas dinner for four at 1500 Only after numerous visits to the staff we we eventually seated after 1600.The staff were clearly ran off their feet we had no one available to take drinks orders or any explanation or apology When the turkey arrived for 2 people it was covered in gravy and the veg were cold we never did get the other 2 meals and by this time we'd had enough We'd booked a Christmas lunch for 4 not a relay race also a taxi had been ordered for 1730 and as the clock was approaching 1715 and no staff were around we decided to leave The staff are extremely hard working but they can only work with what they have got maybe you took on too much We have dined in many places over the Xmas and new year period be it in the UK or abroad but this experience has left a real nasty taste which is such a shame Last year we were at Middleton lodge which again it was very busy but they had the staff to cope and what a delight and a memorable time we had

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Please see previous response.

"Christmas Dinner"

1
User 25/12/2019

Well how can I describe the Christmas dinner experience.... The word shambolic. We booked a table for 4 in OCT ?? we find our selves at 1630 still waiting for our dinner then finally after several visits to complain we are at a table in the bar not restaurant. Ok we will go with that ..... Food 3rd rate cafe food Turkey clearly bought in not off the bone we paid £150 pounds in Oct for this. Food was cold and covered in gravy to disguise the turkey roll. If I wanted turkey roll I would have gone to the Co Op. What a disgrace please avoid this pub the beer might be ok its bought in but the food at christmas is a disgrace. I got my money back £160 will never be back.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Thank you your review. We use the highest quality products and our turkey crown was locally supplied and has been admired throughout the Christmas period. As for your other comments readers of this will see that our other reviews represent the business more accurately.

"Evening 3 course Sunday menu"

2
User 22/12/2019

Visited on Sunday evening and unfortunately we left feeling a little disappointed. When we arrived a number of staff were near the counter nobody even said hello,so we wandered through to the bar and ordered some drinks and asked for a table for 2. We were whisked straight through to the dining room and seated straight away then handed a piece of a4 paper with a 3 for 19.95 menu on it. We would have liked to have ordered some wine with our meal but no list was on the table and the waiter never offered. We ordered prawn cocktail and a black pudding starter. The prawn cocktail,cheapest possible small prawns on a tiny amount of shredded lettuce with half a plum tomato i initially thought the tomato had been charr grilled as it appeared a little shrivelled and black in places but upon eating it I realised that no it was just off. Main course of traditional beef was a little better and served with a huge Yorkshire pudding but although it was visually impressive it needed the small jug of extra gravy as it was as dry as sticks to eat. Beef was lovely and tender and served pink, but 2 sprouts each 2 roast potatoes 3 carrots each although cooked very nicely etc had I only had a main course I'd of had to eat again when I got home. During our meal we had to go to the bar to get our own drinks at the start of our main course we asked for some more drinks to be served at the table these still hadn't arrived upon finishing our main course and we had to request them again. Sticky toffee pudding was pleasant enough but pretty dull presentation. As for the staff the guy with a beard was pleasant and friendly but appeared to be doing the bulk of the work as another member of the team spent the whole evening only fussing over one table of 4 who she appeared to know. I went to the bar to order drinks during our meal 2 staff members looked at me and walked off to do other things so I had to interrupt the chap with his head in the computer to serve me. So to summarise our bill for lunch and drinks came to £66 not bad at all but the service and food wasn't up to our expectations at all.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Thank you very much for your review. We are very disappointed to learn about your experience.. This is a very unusual complaint for us to receive and I assure you we take your feedback very seriously. We would much of preferred you to of informed us before you left the Black Horse so we could addressed the issues immediately whilst you were still on the premises. Kind regards

"Amazing hidden little gem"

5
debbieann49, Bradford 21/12/2019

Food, room and service all excellent. Well worth a visit. The decor in the room was very chic, our room had a bath in it. The Sunday lunch and breakfast were absolutely delicious we could not fault the food or the service

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Many thanks for your review. The Black Horse often gets called a hidden gem and this is despite it only being 10 minutes off junction 51/52 on the A1M. So pleased you enjoyed your stay. Please make it a New Years Resolution to visit us again soon.

"Brilliant Sunday lunch"

5
User 15/12/2019

Visited today with my wife & three year old and really enjoyed it. The pub has a very nice country feel to it with open fires, stone floors etc. We had food off the Sunday lunch menu which we found to be good value for money at £16.95 for two courses or £19.95 for three. I had the game and wiled mushrooms terrine for my starter and roast beef for my main. The food was of the highest standard and couldn't find a fault with it if I tried. All the staff that served us where very friendly and welcoming. Over all we really enjoyed our visit and look forward to going back.

Rosie B, Front Office Manager at Black Horse Inn, responded to this review
Many thanks for your review. Our Sunday lunch is incredibly popular as it offers such great value for money to our customers. I have shared your feedback with the team and they are all delighted, We all very much look forward to welcoming you back soon.

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