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Best Western Plus Hotel Katy Inn & Suites,  Katy

4.5/5  - basé sur 257 notations.
2006 Katy Mills Boulevard, 77494-4856, Katy, United States - Voir la carte
+1 281 395 6200 +1 281 395 6210

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Piscine extérieure
    Piscine extérieure
  • Spa
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 257 avis de voyageur
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Cet hôtel de Katy se trouve juste à côté de l'Interstate 10. Hôtel de luxe figurant parmi les plus récents de la ville, il est proche de toutes les entreprises et écoles de la région. Le centre de formation de Petro Skills est à proximité, et nous sommes heureux de travailler avec les groupes et entreprises et d'offrir des réservations de chambres en bloc ou des séjours prolongés. Non loin de l'hôtel se trouvent le centre Leonard Merrell, la galerie marchande de Katy Moud, le centre Toyota et le parc Minute Maid. Les rencontres sportives du stade de Rhodes attirent toujours les grandes foules, et les magasins de la galerie marchande de Galleria Mall sont incontournables. Bien sûr, le Bass Pro Outdoor World est un must pour les passionnés d'activités de plein air. Le Centre spatial de la NASA est une expérience à vivre une fois dans la vie de chaque personne. Cet hôtel de Katy est à une quarantaine de kilomètres seulement de Houston. Houston est une ville réputée pour son incroyable cuisine fine, ses barbecues texans, sa vie nocturne et ses magasins qui sont parmi les meilleurs de l'État de Lone Star. Toutefois, si vous préférez le calme à l'animation de la ville, vous savez que vous le trouverez dans cet hôtel situé dans une petite ville charmante et pittoresque. Les voyageurs d'affaires apprécient beaucoup cet hôtel de Katy. Les employés d'entreprises telles que Pathfinder Energy, Igloo Products, Pavestone et Academy Sports and Outdoors séjournent souvent avec nous. Nous sommes également proches de plusieurs lieux de réception pour mariage tels qu'Agave Roads, Briscoe Manor, Falcon Point et Tuscany Villa. Si vous souhaitez effectuer des réservations de chambres en bloc pour une réunion d'affaires ou un mariage, nous ferons de notre mieux pour vous aider à en faire un événement spécial. Cet hôtel écologique de Katy offre également piscine, centre de fitness et Wi-Fi et petit déjeuner gratuits. Le matin, n'oubliez pas le petit déjeuner composé d'oeufs chauds, choix de viandes, pains, céréales, fruits, café pur Arabica et jus de fruits. L'hospitalité méridionale est notre spécialité, et vous serez traité comme un membre de la famille dès votre arrivée à l'hôtel. Réservez votre prochain séjour dès aujourd'hui et faites des économies au Best Western Plus Katy Inn & Suites ! Passez un excellent séjour !

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Avis de nos clients

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Basé sur l'avis de 257 voyageurs
Certificate of Excellence
Très bon
En couple En couple 45
En famille En famille 88
Escapade entre amis Escapade entre amis 12
Professionnel Professionnel 78
Voyage solo Voyage solo 15
Rapport qualité / prix
Best Western Plus Katy Inn & Suites,Katy
  • 4
    « Very comfortable stay »

    After driving for 15 hours, I arrived late on a Tuesday night - and wished I had arrived earlier so I had more time to relax in my very comfortable room. A small fridge and microwave, great shower and breakfast made this stay great. As a female traveling alone, I felt safe and secure during the entire stay.

    « leisure travel »

    The hotel is in a good location for shopping and restaurants. The hotel is well maintained and the rooms are comfortable, offering a desk and lounge chair. The breakfast is a very good hot breakfast and well presented. The front counter staff were very helpful and polite.

    « Fantastic Hotel! »

    I had an amazing time here! Stayed twice for a week or more and never had an issue. The young man working the desk and Brad were both professional and made me feel so welcome! I would recommend to anyone and will definitely stay again! Clean, comfortable and great food, you can't beat that!

    « Great stay, great stay and great breakfast! »

    I have stayed here twice in the last two months for a week or more. The staff is very accommodating and Brad the chef makes a great spread for breakfast. Pretty much anything you want in the morning is there. From fresh fruit to sausage to waffles it is a full deal. Great job!

    « Friendly and knowledge staff »

    I really enjoyed my visit and stay here. The breakfast attendant Brad was very friendly and was very attentive on how the breakfast taste and looked. This is one of the few hotels that actually have a full breakfast. Thank you to the staff and Brad here that made my stay very enjoy and fun.

    « ok stay »

    overnight only trip, rooms conformable, breakfast better than average, appears to be a fairly new hotel. great location, food, shopping near by, close to my destination. rooms quite, everything worked well.

    « Highly recommend »

    We have stayed twice in this hotel and have been more than happy with them. Great service, friendly and professional staff and clean rooms with comfortable beds. We are here now while our home is being repaired from a fire and we feel very comfortable here.

    « Great value- clean »

    It's a last minute booking for 2 rooms and they honored my request of saving two rooms right next to each other. Transaction was smooth (booked through TripAdvisor). Review: 1. Clean facility and room. 2. No parking problem 3. Weird smell inside the room. Mom in the other room and my husband both complained of eye irritation. I was sneezing endlessly. Son was coughing. Whatever they have inside the room, my family was allergic to. 4 Close proximity to the Katy Mall and other attractions. 5. Breakfast was typical of Best Western. 6. Bed, pillows, and blankets were all nice and comfortable. 7. Wifi is good. Will I stay again? If the price is right- definitely!

    « Good Value »

    I was able to rest very well in a king suite (pull out couch sleeper) with 3 adults and 2 small children. Being close to 99, I was able to get up to some events in Northwest Houston quickly. If you don't run the A/C and are on the eastern side, the road noise may disturb some folks.

    « Wonderful property and service »

    The people there are so nice, especially Serj. Very friendly and helpful. The room had a nice easy chair with ottoman, which is very nice. I had a handicapped room and it was very spacious. The property is beautiful and well maintained. I highly recommend it!

  • 5
    « enjoyed »

    I had a very good and comfortable stay at the Katy Best Western and I will highly recommend this place to my coworkers and friends. I will be traveling through this area again in the near future and this will be the place where I will always stop and stay at.

    « Short trip »

    Very reasonable price for one night trip to Houston area. Very friendly staff. This is an older property located right by the Katy outlet stores. We have stayed at six different chain hotels in this exact area and this one is comparable. We had to leave early so we didn't have breakfast. The only con was that there was a very strong "cleaning odor" in the lobby and the room. Bed was comfy.

    « One of the Best »

    Stay in many Bestwesterns and this Bestwestern Plus is ideal for any kind of stay. Newer hotel with fresh accommodations and friendly great staff. They always recognize my reservation and we receive our same room. WI-FI is good. Breakfast is excellent. They are a short distance from good restaurants, Walmart, Katy Mills Mall and the new Water Park. Pool is only issue we've ever had with cleaning and maintenance such as non-working lights.

    « Best value by far. »

    Having stayed in many hotels in many cities. The room and breakfast was the best I've experienced. Would stay here again if going this way. I wish other hotels/motels would follow in their steps. Good job!

    « Most Amenities for the Price »

    Free breakfast, free internet, free parking with excellent accommodations. Staff was very cordial and helpful. Close to shopping and restaurants. Easy access to Houston. Best Western will be my preferred hotel on my next visit to Houston.

    « Great stay »

    Staff was really great and very friendly. The rooms were nice and bed was super comfortable. The overall hotel was very clean and nicely kept. Location was perfect. The price was also great for a couple of days.

    « Bed was terrible »

    Everything about this property was fine except the Bed. I got up before my alarm in a time-zone two hours ahead of my home time-zone because I could not wait to get out of bed!! The room was clean and well appointed. The bed was squeaky and horrible feeling. There were hard spots and soft spots in my bed. I had to stretch before getting in the car I felt so bad after getting out of bed

    « Excellent customer service »

    Just stayed one night; in town for a medical visit - but room was comfortable, and quiet. Received a nice little gift for being a Reward member. Breakfast was fair, but that's a little biased because I don't eat glutens and so have much less to choose from.

    « Great stay »

    The hotel was nice and very accommodating. Rooms were nice. The only negative was the pool was not open due to chemical treating. Breakfast was good and front desk staff was very helpful. Would stay here again.

    « Excellent Service! »

    This hotel was very accommodating to our needs and the value was outstandingly affordable. I will definitely be using this hotel for future stays. Everything was clean, staff was friendly, and they went above and beyond always.

  • 4
    « Stopped on the way to New Mexico »

    We checked in I believe at 1130pm, driving cross country to move to Carlsbad, NM. We couldn't have picked a place more comfortable. Being 3 1/2 months pregnant, being in the car for 14 hours is something in itself. My boyfriend did a damn fine job picking this hotel at the last minute.


    My teenage daughter and I stayed at the Best Western Katy Inn and Suites for one night two weeks ago for an event at the Katy Mills Mall that is about a five minute walk away. We were greeted with smiles at check-in and very friendly and professional employees. The room was spotless and beds very comfortable. I was pleasantly surprised with the breakfast that was included in the rate - honestly one of the best waffles I have had at a hotel and many tasty items to choose from. We will definitely stay here again if in the Katy area.

    « Company stay, thanks Brad! »

    I had an overall good experience, great area and Brad from the kitchen was very helpful and always had an amazing breakfast prepared in a timely manner. There was also a mall and plenty of resteraunts in close proximity.

    « Great Stay »

    I highly recommend this hotel. I will definitely look to stay here again when travailing to the Houston area. The staff was very friendly and professional. Hotel is clean and well maintained. I was very please with the overall stay.

    « Great Hotel and Friendly Staff »

    This was a great place to stay on business. Would also be great for leisure as the new water park is within view of the hotel. Breakfast served every morning and they even had dinner one night at no cost to guests. Rooms were. Ice and clean. Had an issue with TV and informed the front desk, and they promptly had it fixed. Overall a great stay.

    « Katy »

    Very comfortable hotel. Breakfast was filling and Brad, who was working breakfast very helpful and friendly. We are staying at Best Westerns on our trip to OKC, Wichita and Kansas City. We're on the Hot Rod Magazine Power Tour,

    « Great stay! »

    Stayed 2 nights over the Memorial Day holiday. We booked a room with 2 queen beds. The room was clean and the beds comfortable. Breakfast was good and plentiful. The staff was very friendly and quite helpful. We didn't use the pool but the area looked nice and well kept. The hotel was within walking distance to Katy Mills and the new water park. We will definitely stay here the next time we are in the area.

    « Best Westen Plus - Katy Mills, TX »

    Excellent hotel. Staff is extremely helpful. A good, clean, and quiet place to stay. This is a hotel that we stayed in about 6 years ago when we lost our home in a fire. Nicole Parks at the front desk remembered us from that disaster in our life and made us feel like we had a home there. The owner, Sam has really gone out of his way the have a 1st class Best Western Plus.

    « Repeat Customer!! »

    This hotel is always spotlessly clean, even the coffee pot in the room is always clean and dry. The service is outstanding, the staff is friendly, and the housekeeping service is prompt and thorough. The breakfast always goes above and beyond our expectations. We stay here several times a year.

    « Nice hotel »

    Nice clean hotel near new water park, hospital and mall. Lots of resturant choices near by. Two movie theaters in the area. Walking distance to a WAL MART. Helpful staff. We stay here when in the area. Enjoyed the pool this time since it is warmer.

  • 4
    « Research of the city. »

    It was a great time during our stay at the hotel. Excellent location on the side there is a waterpark and a mall. There's Wal-Mart neighborhood in front of the location. Starbuck at the other end and easy access to freeway 10. We spent 2 nights there with our 8 month baby.

    « Okay stay, definitely not great. »

    Hotel was nice, good location and clean/ comfortable rooms. Check in felt like I was an inconvenience to the clerks. They both were on their cell phones and one even spent a lot of time in the middle of my check in with a complaint on the front desk phone. I was reminded of the smoking policy and pets policy as if I was a child. I've stayed at many hotels and no one has instructed me about their policies as this clerk did. I gladly would stay at one of many other options in this area if I am going to in the future. I'm a fan of Best Westerns but this one will not be a repeat.

    « Fantastic Breakfast Buffet »

    Kudos to Chef Brad Bawden for his incredible breakfast buffet. It wasn't the typical bagels, cereal and coffee. It included everything from waffles and eggs to homemade biscuits. The menu changed daily. In all my years of travel, I've never seen such a great "free" breakfast buffet.

    « Excellent Experience »

    Excellent Experience. Will come again. Nice Spacious Room. Good Hearty Breakfast. Parking Good. Near Several Malls. Paid for Shuttle to/from Airport. Easy Check-in and Check-out. Offered Loyalty Card for Next Visit. Many Car Rentals Nearby.

    « Great Staff/Great Room=Great Stay »

    Came to Texas to visit my adult children from out of state. Stayed at this hotel for a few nights. The staff Karen and Marisela were both outstanding. The room was cleaned each day and the breakfast in the lobby was good. One night there was free pizza in the lobby with chips and soda. My room had a microwave and small frig in it. There was coffee in the lobby. I can easily say this was my home away from home. Thank you for making my visit great!! This hotel comes highly recommended

    « Katy hotel »

    Nice-clean and comfortable hotel. Great location to I 10 freeway. We enjoyed our stay.The staff was very helpful and friendly. The food was better than average and always a clean area to serve in Near restaurnats.KL

    « Hospital visit »

    This was an emergency visit because my daughter was admitted to a nearby hospital. The hotel was very convenient to the hospital. The staff was very accommodating because we were day to day when we would checkout. But the bathroom was not cleaned. Toothpaste all over. We were so tired we didn't complain.

    « Stay at Best Western Katy »

    My wife and I stayed 3 nights whilst visiting Katy to finalize our house plans. The hotel was conveniently located for our needs with a walk across the road to shops and restaurants. Staff were friendly and courteous. Our only complaint was that the bed was not as comfortable as we would have liked but overall a pleasant stay!

    « Great spot! »

    Clean room, black out curtains, comfortable bed, quiet location, and the nicest staff possible. (Can't comment on breakfast as I skipped it.) Only thing preventing this from getting 5 stars would be to have AC and some free weights in the gym. Awesome spot, thanks!

    « Owner Kracker Jack Kids »

    Always friendly staff. Best run breakfast kitchen I have encountered. We travel quite a bit and stay mainly with the Best Western chain. None are as attentive as the kitchen manager Brad at the Katy,TEXAS location.

  • 5
    « Great Stay! Great Staff! »

    Our long term stay has been very nice. The hotel is in the perfect location and is walking distance to Katy Mills Mall, Walmart and several fast food and seated restaurants. All of the staff have been very friendly and extremely accommodating. Brad rocks the breakfast every morning with a smile and tons of delicious options. The rotation of hot breakfast every day is great! If there is anything we need, Brad makes sure to help us out.

    « Very Enjoyable »

    Everything was wonderful Location Great lots to do in walking distance Rooms Clean Bed Very comfortable Breakfast Very good Staff Friendly and helpful I would definitely stay here again if ever in the area..

    « Katy »

    Hotel is in a good location for the Mall, Walmart and Antonio's restaurant is worth a visit. The breakfast is not to International expectations but Bradley is a credit to the hotel with his friendly service and attention to detail. Hotel rooms are clean and well presented, except the carpets which are showing signs of wear and tear. Airco on occasions sounded like a helicopter hovering above the car park but luckily stopped later in the evening.

    « Nice, complete hotel »

    Nice rooms. Very comfortable beds. The breakfast was not only great with hot foods such as eggs and the Texas shaped waffle machine, but the sitting area to be able to enjoy the nice offering was expansive and a nice change from the cramped breakfast areas so many motels have.

    « Best Western - Surprises with great stay »

    This hotel was wonderful! Clean, spacious and comfortable rooms to start. The breakfast hours were convenient and the food was great. Heavily utilized the free internet during our stay. House keeping didn't come to early so we enjoyed our sleep as well. :) We'd stay here again for sure!

    « Nice property »

    We always stay here when in Katy Texas. Nice, clean property. Near two movie theaters and Katy Mills mall, Bass pro shop and resturants. Easy on and off I-10. Wal Mart less than just accross the street if you need some last minute shopping. Large parking lot if you need to park a trailer and an automoblie.

    « Great place! »

    Great service, rooms, and breakfast. Will stay again. Cleaning service did a wonderful job. Close to many shops and restaurants. Quick access to Highway 10. Katy is a great city and Best Western is a great Suite/Inn.

    « Fixture installer »

    Hotel is very clean and comfortable Staff is very friendly even at 3am pennie was helpful getting me checked in made me feel very welcoming to the hotel. Would recommend to anyone staying in the katy houston area.

    « Kitchen remodel »

    My husband myself and my two daughters visited this hotel which is in our hometown. I had stayed at this hotel a couple of years ago and it was extremely clean. So we are doing our kitchen and have to stay somewhere for a couple of days while the floors were being put in. I just have to say this hotel lives up to the standards it did a couple of years ago it is extremely clean I stayed on the first and second floor it smells good and there is not one piece of dirt anywhere in this hotel. And I will say the breakfast is absolutely delicious they have several different varieties of things for breakfast they have muffins a full breakfast pancakes eggs tortillas breakfast taco sausage yogurt Silk milk chocolate milk different choices of coffee different choices of milk regular syrup and sugar free syrup waffles and fresh fruit. The breakfast attendant Brad is extremely kind and goes out of his way to make sure everything is refilled and hot and it is honestly the cleanest breakfast area at any hotel I have ever seen. He make sure everything is fully stocked and they do not run out of anything. Thank you Best Western Katy and Brad for making our stay very comfortable with small children. Keep up the good work. Kristin

    « Noisy Air Unit »

    The hotel is all non smoking,very clean with a hot breakfast daily. The staff is very pleasant and helpful. The only issue I have is with the noisy air/heat unit. It is so loud as to interrupt sleep and while watching television the volume must be raised to hear every time the unit turns on.

  • 5
    « Very Decent hotel »

    Nothing amazing as far as amenities but very clean and breakfast was good and hotel very very clean hotel. The location is very close to I-10 and around plenty of eating establishments. I stay here pretty much every time in in Houston area.

    « Good for one night stay »

    My adult daughter and I came into Houston from San Antonio for a business meeting. We needed to stay in the Houston area for one night and we decided on Katy for logistical reasons. This Best Western Plus is clean and seemed safe. No real extra frills. Very small Bathroom. We did not eat breakfast there. However, the wifi was good. If you need a clean, safe hotel to spend the night this hotel is a good option.

    « Great Room & Service »

    Great place to stay for work related conference nearby. I reserved a basic room for myself, but when I mentioned I was there for work and would be doing work from my room in the evenings, the receptionist upgraded my room to a King with sofa and coffee table so that I could also work from there and the desk the room had. Was great to be able to spread out my stuff and not be so cluttered. Breakfast was provided and was standard waffles, cereals, pastries, etc. Room was very clean and A/C unit worked too well (got room cold really fast!). Location is also convenient to an outlet mall, Walmart, and several restaurants. I would definitely stay here again in the future.

    « Lovely stay, complete with amenities. »

    Not only was this hotel clean and beautiful, it offered easy access to freeway entrances and food -- good food. Comfy beds, great HD TV and a fun goody bag. If you need to stay in Katy, this is an excellent option.

    « Best Hotel Breakfast »

    The chef, Brad Bawden, was there and answered all of our questions. He was very helpful and knew where everything was. The breakfast had everything we could think of, lots of choices, and was the best hotel breakfast we have had in a long time. The scrambled eggs were great, light and fluffy, not rubbery or runny. Lots of fresh fruit, lots of bakery goodies, lots of variety of breads. 3 kinds of freshly brewed coffee. The waffle station included strawberry, honey and other toppings.

    « Nice property »

    This is a nice clean property next to great attractions. We stay here at least 4 times a year. Always nice. There are several resturants and 2 movie theaters nearby. A new waterpark will open in May 2016 less than a half mile from this hotel.

    « New Carpet Smell... ahhh... »

    Gotta love it when you walk in the door of a Best Western and it smells like NEW carpet. Nice touch with the color and pattern on the new bedding. Bathroom showers have been completely redone, and there is now a Silestone-type product on shower walls. Very clean. Oh, and our remote came in a little bag thingy that says it's "fresh." Not sure how they freshen them, but it's a nice touch. ;)

    « Nice »

    Best Western Plus Katy TX Vibe: Business Atmosphere: Warm, friendly, safe, clean. Food: Breakfast in the morning was fine. A variety of bread, waffles, fruit eggs, and bacon that was the thinnest narrowest I've ever seen. It was fine just nothing I've seen before. Service: Friendly, accommodating( they gave us a late checkout no charge and moved us as the result of a noisy heater fan ). Cost: reasonable Repeat: Yes, we already did. We only planned one night and needed a second. We went back for the second night.

    « Excellent Place to Stay »

    My wife and I live in San Antonio and came here to visit her mother who's battling cancer in a nearby Skilled Nursing Facility and had stayed here a couple weeks ago. Were so happy with the motel and room from our previous stay we didn't consider staying anywhere else. Excellent breakfasts made by Brad Bawden. He kept fresh made scrambled eggs, sausage, bacon, etc. coming. The motel even offers a free supper on Wednesday evenings. We highly recommend this motel and like that they honor AARP discounts, too. Very nice rooms and very clean also.

    « Home away from home »

    My boyfriend and I trucked into Texas from Illinois.....very long and bumpy ride so after delivering the load we were both tired. I called a few hotels in the area however at that point in time they had nowhere to park a semi and trailer. Last on the list was this place. We checked in about 10pm and it took less than 5 minutes. The young gentleman at the front was so courteous, thanks Sherjeel Shaikh. The room was very clean and welcoming. I expected a bed with springs sticking in my back but the bed was sooooo comfy. There was a microwave, coffee maker, iron and ironing board and a hair dryer included. There's a huge HD TV with lots of channels to keep you entertained. To top it of they serve a full breakfast, eggs, sausages/bacon, biscuits and gravy or hash browns, a variety of breads and pastries, coffees and teas. You can make your own waffle if you please. Fruits and yogurt was also available. Sherjeel Shaikh served breakfast on the weekend, great job, the food was delicious. I will definitely be back. From now on whenever I'm in the Katy area I will be staying at the Best Western Plus.

  • 5
    « Great place to stay »

    The Best Western Plus Katy Inn & Suites has been wonderful to us. Our daughter has been getting chemo & we travel into Katy every other week for her treatments. The entire staff is great. The room is always clean and ready when we arrive. They have a great breakfast and Brad (the chef) is always so thoughtful. It has been our home away from home for several months now.

    « great place to stay »

    Hotel is well kept, room was clean and neat with nice size flat screen TV. Breakfast was very good with a good selection of breakfast foods, fruit and pastries. Front desk personnel friendly and polite. This was second stay in this hotel and will make it the only one I use when traveling to San Antonio to visit family and grand kids!

    « Fantastic Stay »

    Clean room, fantastic breakfast made by Khizar (very nice, efficient and friendly guy), close to malls and restaurants. They also offered free shuttle to PetroSkills and free pickup from malls. Will definitely stay again.

    « Very Nice »

    This hotel was convenient for our need-a chance to visit with family. The room was very clean, the bed was most comfortable, and staff members very responsive to our questions and needs. We will definitely consider this location when we visit the area again.

    « Stayed four nights »

    The location was convenient for our visit with family. There was small mall across the street, a Starbucks next door and a ChuckECheese directly behind. Great fun for the kids (all ages). I got the coffee--others played the games and had pizza. The hotel was very good, we were surprised when on checking in discovered the staff had provided a free dinner catered by the local Italian restaurant. We were tired, not looking forward to going out so this was great. The only negative, as the rooms were kept very well, The hall carpet was not vacuumed once during our entire stay. Crumbs and small debris that was there when we checked in was still there when we left. They also had no thinner pillows to offer. The thick pillows gave me a stiff neck. The breakfast room was lovely and well supplied with a good variety of options. It was kept clean and coffee and tea were available 24/7.


    The breakfast and person in charge of preparing was very nice and accommodating. I think his name was Sherjeel Sheukh and he was very pleasant and helpful. The hotel is close to many things and kinds of entertainment. the rooms were clean and noise level was low.

    « Stay at BWI Inn and suites Katy. »

    My stay here was lovely, breakfast was good lots of stuff to choose from, the staff are very helpful and will recommend this place to colleagues and friends. The rooms are neat, room service is prompt. Is located closes the mall and food hot spots. Caren and Khizor Sheik are really helpful. I won't mind staying here again. David

    « Customer Servicee »

    Excellent customer service. The breakfast in the morning was great! I had my two young sons with me and breakfast breakfast can be a challenge to get ready and served while trying to keep two boys from running circles around me. The manager saw I was struggling and came over and helped me serve breakfast while I watched my boys. I will come back here for that simple act alone.

    « Excellent hotel and service »

    I have stayed at this BW Plus three times now and each visit has been outstanding. The location provides easy access to I-10, is adjacent to Katy Mills with plenty of shopping, and there are some very good dining choices within walking or short driving distance. The grounds are clean and I always feel quite safe. I travel almost weekly and ask for some very basic things out of a hotel which are cleanliness, friendly and helpful staff, comfortable bedding, safety, good internet and a location which affords me good dining options. This BW Plus hits the mark in all areas and I highly recommend it.

    « Very nice »

    We stayed for 3 nights Oct. 9-12, 2015. Had 2 rooms. One with a king bed the other with 2 queen beds. I had asked, before arriving, to be near each other. We were across from each other on the 3rd floor. Thank you. The rooms had a mini frig, microwave & coffee pot. There is free wifi. Free breakfast 6:30-9:30am. Which you can have pastries, cold cereal, hot cereal, fruits, scrambled eggs, sausage, make your own waffles, (one day there was biscuits & gravy) yogurt, juice, coffee, milk. The pool area is open 10am-10pm. The hot tub is not heated unless you tell them ahead of time you are going to use it. All employees, front desk, kitchen, housekeeping, are friendly. Beds are comfortable. The day we left the nice young man working the front desk offered to print up directions to Hobby Airport when I said where we were flying out of. I didn't double check it (actually forgot there were 2 different airports) until we arrived at the wrong one. Missed our flight by 5 minutes. By the time we got to the correct airport and to the gate, the plane was still there, but the doors were closed so we were out of luck. We did get another flight, but it wasn't straight through like we had. Ended up getting home nearly 9 hours later than originally planned. So I recommend if you get directions from the hotel, make sure it is to the right place. Besides having to request the hot tub be heated and being given wrong directions, we enjoyed our stay here and would recommend it to others.

  • 5
    « WAY better than expected »

    Did really have any kind of expectations, just needed 4 wall, a bed & a bucket to pee in but this hotel was VERY nice & we were completely taken aback with how nice it was & how friendly the staff & even other guests were.

    « Vacation to see my Katy Family »

    Friends recommend this hotel to me due to them having a great experience so I decided to check the hotel out when I was headed to visit my family in the Katy area. I called to get information and I was helped with amazing service by a lady named Karen. I showed up to get my room and she remembered me by name and had everything ready to go. She also did tell me that breakfast was included and to not hesitate to call if I had any issues with the hotel. The hotel was nice and clean and the location was great right next to Katy Mills Mall. 5 stars!

    « Nice Decor, Friendly Staff, Well Maintained »

    This is a very nice Best Western property. It has a perfect location for traveler's right off of the highway. It is close to restaurants, grocery, and any other shopping needs you may have. The rooms were quiet, nicely decorated and clean! The outdoor pool area was very relaxing, although not real large. The staff members were super friendly and informative about the area. The property offers free WIFI and a complimentary breakfast. We enjoyed our stay here and were pleased we selected this location versus traveling to Houston where hotels were considerably more expensive.

    « Most Excellent Staff, Location, and Accommodations. »

    Step #1: Find the hotel. It couldn't have been any easier. Coming from San Antonio, took the Katy Mills Blvd exit off of I-10, turned right (south) onto Katy Mills Blvd, and there it was. Had 3 entrances to choose from, so easily made the 2nd one. Ample parking in front so.. Step #2: Check In. Young lady at the front desk, warm and friendly greeting, looked up my reservation on the computer, verified my choices and asked me if I preferred the 2nd or 3rd floor. I mentioned that since I was only two weeks out of major left shoulder surgery, the closer to the door the better. She took one look at my sling, pad, and Velcro straps running every which direction and asked me to wait a few seconds while she checked on something. She came back and let me know that there was a room on the first floor I could have! I can't say how thankful I was, this had to be a first for me, a hotel that gave me what I asked for, and more. Step #3: The room. Ordered a single King bed, refrigerator, coffee pot, iron, closet, bathroom, and of course Wi-Fi (high speed no less!). The electronic lock took a couple of tries, seems that even at 68 I'm too fast for some of the modern equipment. Once in the room, it was all there, very clean, well kept, and already at 75 degrees. The entire hotel is a non-smoking zone, and the room smelled good. My sensitive sinuses couldn't find anything to complain about. Room noise was surprisingly minimal for being street side. Definitely could hear the kids above us jumping onto the floor from the bed, but not normal walking, and only minimal noise from doors slamming. Bed was very comfortable, and plenty of pillows. Large LCD TV with remote and a bunch of stations to choose from including several HBO's. Plenty of outlets to plug in all the chargers and equipment. One desk chair and one padded chair with ottoman (it would have been nice to have 2 padded chairs instead of having to sit on the bed). Step #4: Shopping. Does anyone else find that there's always something they forgot, and need to find a store when they're on a trip? Well with this hotel, Wal-Mart is only 3 blocks away, and the Katy Mills Mall is about ½ mile (to the nearest end of that gawd-awfully gigantic complex). Spent from 9am to 3pm to complete the entire circle of the mall, and another first.. The wife said she was totally ?Shopped Out?!!! On Sunday we had the grandson and the AMC theater complex was reasonably priced as well as the 15 year old being able to refill his large drink on the way out. Step #5: ?Full Breakfast?. I believe it was from 6:30 to 9:30, we got there around 8:30 and all the offerings were fresh and warm. There were scrambled eggs, sausage, hash browns, fresh fruit, cereals, coffee, and many other items, and my favorite, a chocolate covered donut. A staff member was on hand checking to make sure we could find what we needed, and to keep the place clean. Sure beats the ?Continental Breakfast? I've always had in the past. Summation: We'll definitely be staying here again thanks to excellent service from the staff, and the hotel's very convenient location. I highly recommend this hotel if you're visiting the west side of Houston.

    « Pleasant surprise »

    We haven't stayed at a best western in forever so we were not sure what to expect. It was a quick trip for a funeral during a holiday weekend so hotels were booked all over. When we got to our room we were very pleased at how nice and clean and comfortable the hotel was. Kudos! We liked it so much that we booked another best western plus the next day in another city on our way home.

    « Best hotel and staff »

    This hotel is always my choice when I'm staying outside of Houston. My company allows me to stay at other hotels, but this hotel has by far the best hospitality in the area and has clean rooms. Both Karen and Marisela always make sure my reservations are taken care of and make sure I am aware of the current promotions for my Best Western Rewards membership.


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Toutes les directions

Depuis : l'Interstate 10 West. Prenez l'Interstate 10 East, sortie 741 (Pin Oak Road/Katy Fort Bend Road). Restez sur la bretelle d'accès jusqu'à Katy Mills Boulevard. Tournez à droite sur Katy Mills Boulevard. Le Best Western Plus Katy Inn & Suites se trouve sur votre droite.

Depuis : l'Interstate 10 East. Prenez l'Interstate 10 West, sortie 741. Tournez à gauche sur Katy Mills Boulevard. Le Best Western Plus Katy Inn & Suites se trouve sur votre droite. Depuis : la galerie marchande Katy Mills. Tournez à droite sur Katy Mills Circle puis à gauche sur Market Place Drive. Tournez à gauche sur Katy Mills Boulevard. Le Best Western Plus Katy Inn & Suites se trouve sur la gauche. Depuis : le ...

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